Reservations Agent Cover Letter

In response to your job posting for reservations agent, I am including this letter and my resume for your review.

In the previous role, I was responsible for guests with information about attractions, facilities, services, and activities in or outside the property.

Please consider my experience and qualifications for this position:

• No experience can be considered
• Self-motivated, willing to learn and able to work under pressure
• Good computer knowledge in Windows, MS Office
• Projects a professional image at all times
• Proficient in managing various distribution systems Opera, GDS, Channel Manager
• Extremely organised with superb attention to detail
• Knowledge of trace and reservation reports
• Familiarity with group booking intricacies

I am excited to be applying for the position of reservations agent. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for exceptional Concierge information to our Guests about local and area attractions.

My experience is an excellent fit for the list of requirements in this job:

• Producing personalised proposals and contracts client follow-up
• Keep up to date tracking of all group enquiries and report on groups weekly
• Previous Reservations/Front Office experience advantageous
• Enjoy problem solving in a fast paced environment
• Previous Opera PMS experience will be highly regarded
• Experience in reservations or front office preferred
• Confident, tactful, high attention to details, results-oriented, effective interpersonal skills, positive role model, and willing to work on different shift and extended duty hours
• Possessing a thorough knowledge of the hotel and its offers from a product perspective and being able to use the feature and benefit sales technique confidently

I submit this application to express my sincere interest in the reservations agent position.

In my previous role, I was responsible for directions and information to guests about the resort’s facilities, services, location and hours of operation.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Written, spoken and reading proficiency in the Spanish language preferred
• Handle and process reservations made for guests via telephone and email
• Maintain guest profile by updating and ensuring the latest information is retained in their profile
• Ensure the inputting of all reservations is completed in a timely fashion
• High school diploma/equivalence preferred
• Clear, pleasant and intelligible telephone voice
• Excellent hearing
• Able to sit for 8-hour shift

I would like to submit my application for the reservations agent opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for callers with accurate information on hotel facilities and services.

My experience is an excellent fit for the list of requirements in this job:

• Requires excellent communication skills, both verbal and written, and strong command of English and Arabic in both
• Learn new technology with ease
• Aware of preciseness and accuracy
• Be detailed orientated and take pride in transferring this focus on details to their work in the PMS and all guest correspondence
• Be able to practice effective time management in the work place
• At least 9 months experience in the luxury hospitality industry preferred
• Work closely with Sales, Catering and Conference Service teams in facilitating group business capture and execution
• Process and input of group, FIT and corporate reservations following hotel reservations policies

I am excited to be applying for the position of reservations agent. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for clients and guests with information about the facility, services, and local amenities.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Knowledge in reservations
• Graduation in any field
• Experience in an international hotel/resort in the same capacity is preferable
• Knowledge in OPERA system is an advantage
• Childcare Vouchers, Eye Care vouchers
• Use a keyboard to type in reservations information
• Basic mathematical abilities are used some of the time
• Have thorough knowledge of all room types & rates, their location & amenities