Reservations Coordinator Cover Letter

I submit this application to express my sincere interest in the reservations coordinator position.

Previously, I was responsible for administrative support: calendar, expense, and travel management, answer phones, email correspondence, book reservations and conference calls.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Proficient with Microsoft applications including Word, Excel, and Outlook
• Experience with EMS (Event Management System) or other reservation systems preferred
• Knowledge of Reserve, Opera, and Passkey preferred
• Respond to guest concerns or complaints
• Use a keyboard to type in reservation information
• Proficient computer skills on Microsoft Office, Outlook, Excel, and Word
• Able to type at least 40 WPM and 6000 KPH with 10 key typing
• Strong analytical skill and excellent communication skills

Please consider me for the reservations coordinator opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for friendly, efficient and helpful service to our Reservations Sales Agents and customers, both internal and external.

My experience is an excellent fit for the list of requirements in this job:

• Secretarial and/or Administrative Certificate preferred
• Working knowledge of Micros-Fidelio Property Management system preferred
• Loading rate plans and pricing across all systems, including PMS, GDS, MARSHA
• Maintain/communicate knowledge of all room rates, packages and promotions for all cluster hotels
• Experience with Marriott FSPMS and MARSHA is highly preferred
• Proficient in fielding reservation calls while utilizing Opera/Reserve or similar reservation systems
• Assists the Director of Revenue with projects, research and verification of rates and reservations
• Minimum 12 months experience in hotel customer service

I submit this application to express my sincere interest in the reservations coordinator position.

In my previous role, I was responsible for group Reservations manager and conference services support with rooming list management and group set up in Delphi, LMS, and Genares.

My experience is an excellent fit for the list of requirements in this job:

• Applies knowledge of logistics planning and pricing
• Excellent interpersonal skills connecting with diverse stakeholders
• Familiarity in creating, maintaining, and communicating policies and procedures
• Native Sabre and experience
• Familiarity with travel industry and Winter Park vacation products preferred
• Bokan Reservations and Events Coordinator
• Bokan Group and Reservations Coordinator
• Reservations experience preferred

In response to your job posting for reservations coordinator, I am including this letter and my resume for your review.

In the previous role, I was responsible for excellent service by maintaining and administering group rooming lists and contracts, and by making all necessary changes for group reservations.

Please consider my qualifications and experience:

• Familiarity with mountain resort/travel industry and Winter Park vacation products
• Travel to Central Reservations Subscribers’ place of business
• Travel between Central Reservations and Resort
• Travel to industry meetings/trainings
• Certification as an event planner
• Familiarity with audiovisual equipment
• Experience with assessment creation, analysis, and follow-through
• Past experience in customer service

I submit this application to express my sincere interest in the reservations coordinator position.

Previously, I was responsible for a wide variety of administrative support tasks such as distributing faxes, making conference room reservations and arranging travel for potential candidates;.

Please consider my qualifications and experience:

• Strong knowledge of the city and events in the city preferred
• Possesses full command of CRS, PMS and other Microsoft applications (necessary training will be provided)
• Able to type 25words per minutes
• Reservations knowledge including groups and convention bookings
• Will work closely with other departments including the Spa, Housekeeping, Sales & Marketing, Engineering, Catering, Sales, Banquets and Food & Beverage
• Advanced technology proficiency with thorough working knowledge of GDS, reservations software and booking systems (Visual One specifically) preferred
• Previous experience in development and delivery of training information preferred
• A proactive and creative approach to help drive efficiencies for the business and customers