Customer Care Coordinator Cover Letter

I would like to submit my application for the customer care coordinator opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for day-to-day support to Account Managers and other employees in connection with the sale of company products and services.

Please consider my experience and qualifications for this position:

• Ensure CC KPIs are met (internal and external teams)
• Be self-motivated and service focused
• Dealing with trainings and quality monitoring
• Strong experience in a customer care environment
• In compliance and credit management (desirable)
• Good Experience in using MS Office (especially Power Point)
• Strong in coordination activities
• Able to interact with different management layers

I would like to submit my application for the customer care coordinator opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for training of company marketing programs and products, and provide issue resolution procedures along with one-on-one assistance as needed.

Please consider my experience and qualifications for this position:

• Customer services skills in software space strongly preferred
• Proven proficiency in Excel, including formulas, spreadsheet design
• Familiar with MS Word, Excel, and Office (Microsoft Suite)
• Working knowledge of ERP systems, such as LN
• Working knowledge of CRM systems, such as salesforce.com
• A professional and flexible manner with a willingness to work non-traditional hours, including some evenings and weekends during peak recruitment seasons
• Positive attitude and highly motivated
• Flexibility to work hours stated above

I submit this application to express my sincere interest in the customer care coordinator position.

Previously, I was responsible for general clerical assistance as required by the Company to the Directors and PA / Office Manager.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Time management and organizational skills needed for success in role
• Create service quotes as necessary for parts and labor, depot repair, training
• First Line Customer & Engineer Telephone Support
• Processing customer service orders for consumable items, parts, on-site and depot repair work orders
• Reconciliation and closing of customer orders
• Data entry base updates (Customer information updates)
• Projects and various administrative duties as identified by managers
• Knowledge of company software and Microsoft Office Suite

I am excited to be applying for the position of customer care coordinator. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for a positive, cohesive company image when discussing the company, products, and management decisions, etc with the internal and external customer.

My experience is an excellent fit for the list of requirements in this job:

• Be able to work a flexible
• Superb presentation skills using Microsoft PowerPoint
• Minimum of 6 months of call center experience preferred
• Friendly, outgoing personality with a professional demeanor
• Results-oriented, goal alignment approach
• Constant sense of urgency while completing tasks
• Previous Ingram Customer Care call center experience
• Problem Solving (Beginning)

I submit this application to express my sincere interest in the customer care coordinator position.

In the previous role, I was responsible for expert clinical, fitting, in-office support and training to Eye Care Professionals and their office staff regarding all aspects of the company’s products, services and technologies.

Please consider my experience and qualifications for this position:

• Strong attention to detail with excellent organizational capabilities
• Customer care experience in retail, grocery or CPG preferred
• Knowledge of international customs regulations
• Problem solving for issues relating to order processing – questions on shelf life, vendor pricing, scheduling
• Interest in expanding knowledge of aviation legislation relating to passenger claims
• Knowledge of German/Spanish/Italian or other European language would be an advantage
• Excellent verbal and written communication skills, with a focus on accurate spelling, grammar and punctuation
• Plans and Aligns, Strong Organizational Skills