Bilingual Customer Service Cover Letter

I submit this application to express my sincere interest in the bilingual customer service position.

Previously, I was responsible for assistance and guidance to customers on all product inspection policies and procedures established and required by the company or any local or Federal Agency.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Has to be able to operate computer
• Proficient in both Spanish and English
• Professional in demeanor at all times, even under pressure
• A post secondary education in a recognized administration program would be an asset
• Minimum 6 months work experience in a customer service environment
• Speak fluently in English/Spanish
• Able to type 25 wpm or more
• Solid attention to detail, thoroughness and sense of urgency

In response to your job posting for bilingual customer service, I am including this letter and my resume for your review.

In my previous role, I was responsible for feedback to leadership on common customer contact drivers, website and product issues, process and policies that would positively impact the customer experience.

My experience is an excellent fit for the list of requirements in this job:

• Customer Support • Understanding of business processes and policies
• Experience in financial services software and MS Office preferred.More Information
• Comfortable handling escalated customer inquiries
• Tenure is important
• Bilingual in Spanish prefered
• Computer experience - experience using multiple screens
• Background in health care, human services, or customer service
• Professional on the phone and with coworkers

Please consider me for the bilingual customer service opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for support and assistance to the home care workers in assuring that they understand their role and follow the client's plan of care and agency policies and procedures.

My experience is an excellent fit for the list of requirements in this job:

• Completion of post-secondary education in business or other related field
• Basic CBOT Market understanding
• Above average mathematics aptitude
• Demonstrated proficiency in PC applications – WORD, EXCEL
• SAP or other ERP experience and asset
• Experience reading EOB’s preferred
• Drive Sales through building authentic relationships with customers
• Assist in the designing and staging of the showroom floor

Please consider me for the bilingual customer service opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for customer service and operational support to assess needs, interpret requirements, administer and apply general knowledge of supply and distribution policies, procedures, methods and practices related to the tracking and pickup of incoming packages and freight.

My experience is an excellent fit for the list of requirements in this job:

• Understanding of international exports preferred
• Knowledge of HMO, POS, PPO, CHIP, Medicaid or Medicare plans
• Knowledge of Microsoft Word, Microsoft Excel, and Outlook Email skills
• Bilingual in English / Spanish (read/write/speak) highly preferred
• Clear pronunciation
• Preffered Bilingual
• Read and write fluently in English and Spanish
• High knowledge of Service Desk concepts and processes

Please consider me for the bilingual customer service opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for management support for departmental personnel to include staffing, performance management, development and coaching, training, and application of policies, programs, and procedures.

Please consider my experience and qualifications for this position:

• Respond to customer phone and email inquiries in a prompt, courteous and concise manner
• Answer customer questions and assists in problem resolution
• Accurately document all customer interactions in clear and thorough detail
• Knowledge of vehicles or prior work experience for a car dealership is highly desirable
• Knowledge of basic computer skills, email, and alpha-numeric data entry
• Secondary or post secondary education
• Excellent working knowledge of ERP and EDI systems
• Experience in the building materials industry an asset