Applications Support Cover Letter

In response to your job posting for applications support, I am including this letter and my resume for your review.

In the previous role, I was responsible for expertise in the analysis, design, development and implementation of the Oracle HCM Cloud and Taleo Recruit applications.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Business knowledge of inventory systems is preferred
• Ariba solutions (intermediate level) preferred
• Vendor Management System (VMS) - Labor Management tool (intermediate level) preferred
• Remedy, SysAid (intermediate level) preferred
• Advanced level skills in Microsoft office (Excel, PowerPoint and Word) such as working with formulas, data tables, pivot charts, queries, custom functions, data management and analysis (intermediate level)
• Knowledge of Web portal and Internet information services support (beginner level) preferred
• Windows Server operating system support (intermediate level) preferred
• Knowledge of relevant businesses such as custody, fund accounting, clearance, securities lending, cash management and alternative investments

Please consider me for the applications support opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for design, build, test and deploy codes for enhancements for Oracle EBS Procurement application.

Please consider my qualifications and experience:

• Knowledge working in SNDM, SFTP, RPC
• Basic understanding of IT troubleshooting
• Experience as an administrator on ERP or CRM system
• Experience of Scheduling tools (Control-M/AutoSys)
• Perl/Shell/Batch Scripting.XML/XSLT/XPATH
• Confirmation of automated SOD/EOD checks
• Windows [system admin knowledge would be preferred]
• Working knowledge of Change Management, Incident Management and Problem Management preferred

Please consider me for the applications support opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for application software development services or technical support typically and develop program logic for new applications or analyzes and modifies logic in existing applications.

Please consider my qualifications and experience:

• Unix / Oracle / T24 technical production support experience
• Experience of databases SQL, Oracle etc
• Domain knowledge of banking sector
• Middleware MQ/NDM
• Experience with system monitoring tools like Geneos
• Team Leadership experience advantageous
• Working knowledge in general purpose programming languages
• Excellent English / Spanish proficiency (oral and written)

In response to your job posting for applications support, I am including this letter and my resume for your review.

In the previous role, I was responsible for design development of projects involving bulk fulfillment application development, migrations, and additions to existing applications.

Please consider my qualifications and experience:

• Deep understanding of Web Services technology and tools
• Able to collaborate with diverse teams and team members
• Java coding background
• Knowledgeable in Customer Relationship Management (CRM), preferably Salesforce.com
• Knowledgeable in JD Edwards
• Act as the liaison between I.T., Sales, and customers
• Provides Customer Operations training on critical applications
• Presentation experience utilizing PowerPoint, WebEx, Skype

In response to your job posting for applications support, I am including this letter and my resume for your review.

Previously, I was responsible for input and facilitate coordination with Oracle and other related 3rd parties, regarding design and development needs and resources, when appropriate, including performance review and contract management and negotiation.

Please consider my experience and qualifications for this position:

• Knowledge in EDI, ACH, Wire transfers
• Optimize reporting and tracking capabilities to provide consistent , risk and impact based visibility
• Experience with operational acceptance criteria
• Minimum of a college diploma in IT related qualification
• Experience of working in an appropriate IT related customer service role
• Familiarity with Enterprise-scale Unix and Windows Operating system environments
• Able to work under pressure to resolve issues impacting production services
• Experience on file transmissions using scheduler software such as Control-M