Strategy Senior Consultant Resume Samples

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A Braun

Ayla

Braun

7861 Schaefer Mall

New York

+1 (555) 695 1756

7861 Schaefer Mall

New York

Phone

p +1 (555) 695 1756

Experience Experience

Phoenix, AZ

MBA Strategy Senior Consultant

Phoenix, AZ

Aufderhar-Deckow

Phoenix, AZ

MBA Strategy Senior Consultant

Manages teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
Working with our global network of high calibre Organisation Strategy colleagues to strengthen client propositions and recommendations
Working across multiple geographic locations, workforces and senior stakeholder groups
Understands the strategic direction set by senior management as it relates to team goals or establishing near term goals
Engaging with the wider Accenture community to foster collaboration, supporting the growth and development of the Strategy practice
Primary upward interaction is with direct supervisor. May interact with peers and/or management levels at a client and/or within Accenture
Adapts existing methods and procedures to create possible alternative solutions to moderately complex problems

Houston, TX

Global Strategy Senior Consultant

Houston, TX

Ledner-Roberts

Houston, TX

Global Strategy Senior Consultant

Work with key strategy stakeholder groups to develop cross-functional relationships
Work with peers and counterparts in other parts of the Deloitte network
Develop effective working relationships with internal clients and colleagues
Support and execute large, complicated projects with multiple stakeholders and help coordinate strategy discussions with senior Leaders
Provide ongoing support to the Strategy team and key clients
Perform quantitative and qualitative analysis including external market sizing
Maintain team’s online repositories and network lists, and respond to related requests for information

present

Los Angeles, CA

Senior Consultant, Global Strategy

Los Angeles, CA

Ziemann-Jerde

present

Los Angeles, CA

Senior Consultant, Global Strategy

present

Perform in-depth analyses (e.g., market sizing, competitive landscape mapping, channel assessment, segmentation, financial performance) using multiple quantitative and qualitative methods to generate business insights
Identify, gather, and assess key internal and external data to drive those analyses
Collaborate closely with global and regional stakeholders across Experian – business, product, sales, technology, finance, etc. – to get work done
Develop recommendations to support growth and business improvement that will have a significant impact on Experian’s top/bottom line long-term
Proactively review emerging trends in markets, case studies and relevant topics
Contribute to annual strategic planning process and execution/implementation plans
Develop market intelligence and strategy materials for Executives and senior leaders

Education Education

Bachelor’s Degree in Business

Columbia University

Bachelor’s Degree in Business

Skills Skills

Ability to manage consensus at various levels and cultivate strategic internal relationships across a highly matrixed organization
Organized and detail oriented with the ability to handle multiple priorities
Strong collaboration skills and ability to engage across multiple functions and business units
Willingness and ability to travel internationally
A self-starter, with the ability to work on multiple projects simultaneously
Ability to influence and negotiate without formal direct authority, consultative in approach; diplomatic
MBA from a top ranked institution
Prior insurance or retail financial services experience is a plus but not mandatory
Demonstrated distinctive problem solving and analytical skills
One or more years of post-MBA experience at a top tier consulting firm or in a strategic planning function at a Fortune 500 firm

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Parthenon Ey Strategy Services Senior Consultant Chicago Resume Examples & Samples

Develop business strategies using tools such as market analysis, customer research, macroeconomic forecasting, and portfolio optimization
Review transaction rationale and/or deal documents to identify critical business issues and risks relating to a proposed transaction
Assist in defining the objective and scope of strategy engagements and client deliverables in consultation with the Vice President and Managing Director
Manage workstreams/projects from initial data collection and analysis to creating final client deliverables
Effectively manage and motivate workstreams and teams with diverse skills and backgrounds
Develop and maintain relationships with clients
Develop, manage and mentor junior team members at the Associate, Senior Associate, and Consultant levels
Preferably, an MBA with two years of related work experience or graduate degree with at least three years of related work experience, with a particular focus on client advisory or strategic planning within a professional services environment
At a minimum, a bachelor's degree with outstanding academic performance and at least 5 years of related work experience
Experience managing business strategy and M&A strategic diligence projects in complex environments
Ability to make detailed assessments of industry, products, markets, competitors and customers to identify risks and opportunities
Strong aptitude for quantitative and qualitative analysis and the ability to link business strategy to performance
Proficient in the English language, including the ability to listen, understand, read and communicate effectively, both in writing and verbally, in a professional environment
Effective organization and time management skills with ability to work under pressure and adhere to project deadlines
Able to multitask and work efficiently in a fast-paced environment
A strong work initiative, high energy level and the ability to adapt to new challenges and ideas
Willingness and ability to travel, when necessary (approximately 25-50%)

Strategy & Project Management Senior Consultant Resume Examples & Samples

Guide strategic thinking to identify, design, structure and projects that support Discovery Southern Europe’s business priorities
Proactively identify opportunities that can improve the overall Discovery Southern Europe business using professional experience, industry knowledge, hard data, competitive intelligence, internal brainstorming and ideas
Leverage data analysis skills to research around ambiguous problems, identify the issues/questions to be solved, lead cross-disciplinary teams where necessary and communicate recommendations to senior leadership
Prepare and manage project charters, plans and timelines. Support ongoing strategic projects and initiatives from project management and thought-partnership perspectives
Work cross-functionally to manage product and business development processes and bottlenecks, make trade-offs, balance the business needs versus technical/financial constraints, while building great customer experiences
Attend senior management meetings and workshops, summarising take-outs and next steps so that to relevant stakeholders and teams can drive forward required solutions
Report on progress against goals and other relevant metrics to stakeholders. Maintain updated understanding of Southern Europe strategy and interactions among Southern Europe & DNI
Establish productive and collaborative relationships with senior leadership and peers. Continuously develop relationships with SMT and RMT to better understand and support regional priorities and identify new opportunities for improvement
Facilitate flow of information through both strong written and verbal communication. Act as catalyst for effective alignment between groups: help expose needs, interdependencies, limitations, constraints, and mitigate potential silo approaches

Business Analytics & Strategy Senior Consultant Resume Examples & Samples

Provide strategic recommendations to client leadership team
Support contract development, planning, and integration activities
Work with IBM and its customers to manage aspects of a "workstream"
Ensures business and IT processes are developed and ready for implementation
Provide leadership and guidance to a project team

Strategy & Sales Enablement Senior Consultant Resume Examples & Samples

BA or BS in Finance, Economics, Accounting, Mathematics or related area of study
Ability to triangulate and synthesize information and develop actionable insights
Ability to conduct comprehensive research using information from multiple sources
Intermediate insurance and finance knowledge (i.e.; financial skills/flow of the numbers)
Effective communication skills (storyline development and presentation)
Strong quantitative and analytical skills
Strong conceptual thinking skills - ability to think "big picture"
Organizational and time management skills - prioritizes multiple projects to meet deadlines
Intellectual curiosity and drive for continuous improvement - personally and with work assignments
Proficient in Microsoft based applications such as Word, Excel, Access, and Powerpoint – knowledge of Business Objects or Tableau considered a plus
3+ years of relevant working experience in an analytical environment
Consulting, facilitation, and project coordination experience is perferred

Strategy & Change Consultant, Senior Resume Examples & Samples

Experience with building and maintaining client relationships in a team-based government or management consulting environment
Experience with strategic planning, performance assessment, business transformation, post-merger integration, client segmentation, missions and functions alignment, change assessment, stakeholder analysis, project management, or governance
Experience with Microsoft Office, including creating accurate spreadsheets with Excel and presentations with PowerPoint that follow sound vertical and horizontal logic

Organization Strategy Consultant, Senior Resume Examples & Samples

4+ years of experience with strategy or management consulting
Experience with consulting in the public sector
Experience with strategic planning, performance improvement, and performance management
Ability to assess an organization from a people, process, technology, and cost perspective
Experience with organizational, technology, or cost assessment
Experience with strategy design and implementation
Possession of excellent management, problem solving, client relationship, and management skills
MA or MS degrees in Business or Public Policy

Senior Consultant, Global Strategy Resume Examples & Samples

Perform in-depth analyses (e.g., market sizing, competitive landscape mapping, channel assessment, segmentation, financial performance) using multiple quantitative and qualitative methods to generate business insights
Identify, gather, and assess key internal and external data to drive those analyses
Develop recommendations to support growth and business improvement that will have a significant impact on Experian’s top/bottom line long-term
Contribute to annual strategic planning process and execution/implementation plans
Engage and team with consulting firms as and when needed
MBA from a top-tier institution preferred
4+ years of functional experience in strategy consulting, or relevant experience in comparable role (e.g., corporate strategy organization or technology-focused investment bank)
Proven experience in strategy formulation, complex organizational wide problem solving, due diligence, and financial/forecast modeling
Excellent problem-solving and analytical skills and savvy business judgment
Modeling and presentation skills
Must be able to influence without authority through a partnering approach – the ability to be personable yet persistent
Demonstrated ability to clearly contribute to key decisions and recommendations
Proven leadership skills and ability to lead work-streams in larger initiatives

MBA Strategy Senior Consultant Resume Examples & Samples

Developing operating models and associated organisational capabilities to design and deliver value
Working across multiple geographic locations, workforces and senior stakeholder groups
Engaging with the wider Accenture community to foster collaboration, supporting the growth and development of the Strategy practice
Being at the cutting edge of Technology trends and Digital disruptors that impact Organisation Strategy (OD and Strategic Change)
Uses considerable judgment to determine solution and seeks guidance on complex problems
Flexibility to accommodate frequent client travel requirements globally
An undergraduate degree in a relevant subject from a leading academic institution

Senior Client Strategy Consultant Analyst Resume Examples & Samples

Prepares financial and other analysis for a range of portfolio opportunities, including market / property plans, scenario options, process improvements, portfolio savings plans and summaries
Analyzes financial impact of real estate transactions using net present value analysis, IRR and company and/or client-specific processes
Supports development of more complex analyses related to specific initiatives; prepares professional supporting documentation in a variety of formats
Conducts, synthesizes, and presents research on industry best practice, benchmarks, and other issues of concern to the client and prepares preliminary recommendations
Interfaces with internal CBRE brokers, line of business leaders, and clients as appropriate
Documents cost saves from CRE initiatives, nationally and regionally, as required
Comfortable utilizing various technologies to both perform the analyses and report on the outcomes

Strategy & Change Consultant, Senior Resume Examples & Samples

Experience with building and maintaining client relationships in a team
Based government or management consulting environment
Experience with strategic planning, performance assessment, business transformation, post
Merger integration, client segmentation, missions and functions alignment, change assessment, stakeholder analysis, project management, or governance

Senior Strategy Consultant NB Resume Examples & Samples

Lead a task and/or serve as a subject matter expert to ensure our initiatives and processes are in alignment with customer’s strategy, goals, and objectives
Develop and implement a set of actionable/targeted plan to solve business and technical problems
Track adoption and utilization of organization-wide changes, collaborating with senior leadership to implement corrective actions
Support the customer in areas of: process analysis and design, requirements definition, procedural definition and problem resolution related to income verification
Communicates processes or requirements to staff for software development or as part of procedural training

Hcm-strategy Senior Consultant Resume Examples & Samples

Assist clients in the prioritization of HCM change initiatives and/or technology investments as well as developing Strategy Maps that lay out timelines for achieving related milestones
Facilitate client workshops to review clients’ current Talent and Organizational infrastructure as well recommend ways to reduce/avoid costs and to deliver positive business value through better management of the workforce
Assist clients who need to develop business cases for HCM technology investments and/or process changes
Bachelor’s Degree in Business Administration, HR, Information Systems, Marketing or equivalent combination of education and experience
5+ years general management consulting/software consulting experience or equivalent HCM practitioner experience
Strong customer-centric orientation - ability to anticipate client needs and negotiate effectively; maintain strong referenceable client relationships
Cross-disciplinary HCM domain expertise (e.g., core HR + Payroll, Benefits, Talent management, talent acquisition, learning and development, rewards, etc.)
Experience designing sound HCM strategies and business processes
Ability to understand and articulate the strategic value of integrated HCM or other worker-facing technology-supported processes with a strong business acumen
Strong understanding of enterprise software, particularly Productivity suites, Corporate portal and social networking solutions, HRIS and other Talent Management technologies (e.g., Core HR, Benefits, Payroll, Recruiting, Performance Management, Learning Management, Succession Management)
Strong writing skills - including the ability to synthesize information into clear, concise messages both for detailed analytical reports and executive summaries
Effective verbal communication including the ability to relate well with others and ability to adapt style as needed
Ability to communicate effectively with visual presentations incorporating graphics, video

Senior Workplace Strategy Consultant Resume Examples & Samples

Ability to maintain and build client relationships and support the management of key client accounts (where appropriate) with a pipeline of work over time
Comfortable leading client communications and supporting on workshops and presentations
Ability to juggle multiple projects and priorities effectively, often under time pressures
Ability to think from both an organisational demand and building supply perspective, a good understanding of the relationship between the two
Comfortable with data and research material – ability to draw out the ‘story’ from data and present it in a clear and concise way
Strong graphic skills – polished and professional output
Seeks out innovation and best practice across all areas of the role – brings new ideas and thinking to client work and also to internal processes and operations
Ability to write proposals, clear narrative, strong description of services and associated modelling of fees
Solid post graduate experience
Preference for AutoCAD
Preference for space planning /(architectural) design background

Senior HCM Strategy Consultant Resume Examples & Samples

Work with clients in workshop and interview settings to identify HCM processes that can be enhanced through the use of technology-based solutions. Lead executive workshops to articulate the value of proposed HCM technology investments to client organizations
Support the pre-sales process as a subject matter expert helping prospective clients visioneer their solution and how Appirio will develop successful outcomes
From time to time work with internal stakeholders to further develop Appirio as a thought leader in Worker Experience
Assist clients in the prioritization of HCM process change initiatives and/or technology investments as well as developing Strategy Maps that lay out timelines for achieving related milestones
Facilitate workshops to review clients’ current HR Systems landscape as well as recommend ways to reduce/avoid costs and to deliver positive business value
Work with clients in workshop and interview settings to capture the functional and technical business requirements for Human Capital Management technology investments

Data Strategy Senior Consultant Resume Examples & Samples

Work with the business units to understand the reporting use cases and come up with data requirements
Work with IT and business to enable new data in data warehouse
Participate in proof of concepts to build the data layers and concepts to support the reporting
Collaborating directly with business data owners and business analysts to establish quality business rules that will provide the foundation of the enterprises’ data quality improvement plan

Senior Consultant, Global Strategy Resume Examples & Samples

Work independently to partner with global business leaders, regional management and local teams to scope, define and coordinate initiatives in support of business strategy
Develop and refine performance measures and internal/external benchmarks to develop an information framework to support business outcomes
Create communications related to strategic business plans and initiatives
Provide oversight to assigned projects and leverages research using a variety of tools such as internet searches for packaging information on MetLife’s competitors, customer date and industry trends that shape the global insurance and financial services marketplace
Collect key metrics from various sources and uses management analysis tools, to complete complex analyses such as cost projections, feasibility studies, benchmark comparisons, and other reports. Develops recommendations for senior management review
Develop complex financial and investment models and participates in preparing ROI analysis as necessary for senior management
May coordinate complex or highly visible events; oversee high priority projects which require considerable resources and high levels of functional integration; interface with all areas affected by projects including end users, distributors and vendors and ensure adherence to quality standards and review project deliverables
Perform other duties as assigned or required
MBA from a top ranked institution
One or more years of post-MBA experience at a top tier consulting firm or in a strategic planning function at a Fortune 500 firm
Demonstrated distinctive problem solving and analytical skills
Must possess business maturity, strong presence, and advanced written and verbal communication skills
Prior experience in projects that require detailed execution. Strategic thinker with strong execution capabilities
Strong collaboration skills and ability to engage across multiple functions and business units
A self-starter, with the ability to work on multiple projects simultaneously
Ability to manage consensus at various levels and cultivate strategic internal relationships across a highly matrixed organization
Ability to influence and negotiate without formal direct authority, consultative in approach; diplomatic
Organized and detail oriented with the ability to handle multiple priorities
Willingness and ability to travel internationally
No direct supervisory responsibilities

Senior Enterprise Network Strategy Program Consultant Resume Examples & Samples

Under the guidance of department leaders, develops goals, plans and timelines for the execution of key departmental programs and objectives
Partner with leadership, project and communication teams to develop executive level communications and presentations in support of departmental strategies and programs
Partner with management and program teams to ensure alignment of staffing resources to division and department priorities
Build and manage working relationships internal and external to the division to support positive outcomes
Conduct research and basic analyses to support development and implementation of Enterprise Network Solutions programs
Bachelors Degree and 5 years' business experience
Experience in a position requiring project or program management skills
Experience developing and delivering presentations to audiences at the management level
MS Office products, especially Excel and Powerpoint
Masters degree in related field (e.g. MPH, MBA)
Health insurance or health care industry experience
Financial management skills
This position will be located in our Chicago, IL office.IL - Chicago

Senior Consultant, Large Account Strategy Resume Examples & Samples

Understand the Engagement Model requirements in terms of overall contribution to business value
Set the overall vision and objectives of the Engagement Model strategy
Lead work streams for Key Account Management (KAM), including the selection and management of the leaders and members for each team

Senior Strategy Consultant Strategic Planning Resume Examples & Samples

Overall service line analysis, including analysis of performance and utilization, but also development and evaluation of strategic options for growth / expansion
Evaluation of initiatives to succeed in a value-based / fee-for-value world of reimbursement
Business case development and financial modeling for strategic planning efforts or business development opportunities, such as geographic expansion, new facility construction, new program development, acquisitions, etc

Benefits Strategy Senior Consultant Resume Examples & Samples

Participate in the execution of various projects to support the ongoing objectives for the Benefits Strategy team
Responsible for managing less complex vendor relationships through monthly partnership calls, semi-annual review meetings, ad-hoc issue resolution and proactive discussions on strategic direction and future capabilities
Manage various ad-hoc project send-to-end from development & documentation to implementation, working mostly independently with support and guidance as needed
Conduct competitive bench marking analyses and complete industry surveys as needed
Produce presentations for leadership team with review and input from manager
Triage employee issues that arise from plan design questions, claim issues, etc. with guidance from other team members, and works through to resolution with administrative/vendor partners and employees
Act as liaison to other internal CVS Health teams as necessary on implementation of program/delivery changes (e.g. HR Shared Services, Benefits Communications, etc.)
Assistin benefits compliance responsibilities, including execution and production ofSPDs, SMMs, SBCs, M1 filing, annual compliance kit, 5500s, and SSAE16s
Responsible for thorough review and partnering with internal and external resources (e.g. ERISA counsel, HRSS, and Aon Hewitt) to ensure plan compliance
Works through to resolution with administrative/vendor partners

Strategy Senior Consultant Resume Examples & Samples

Bachelors’ Degree in Finance, Economics, Operations, Engineering or related field is required. Advanced degree in Business or related field is preferred
3-5 years’ experience in management consulting or data analytics preferred
Manufacturing and automotive industry experience is preferred
Some travel throughout the region, with up to 25% overnight travel

Et-senior Energy Strategy Consultant Resume Examples & Samples

You have a university degree in applied economics, physics or engineering; a MBA/PhD is an asset
You have 5+ years of relevant work experience in the energy sector or in consultancy; in district heating & cooling and/or in green mobility would be a plus
You are fluent in English, any other language is a bonus
You have experience in consultancy services, as proven by the number and variety of assignments in terms of topics and countries
Experience in providing consulting services to other Institutional actors (European Commission; Governmental bodies, regulatory authorities;..) especially for local public authorities is a plus
You are familiar with public administration, network and regulatory economics
You have good analytical skills; you are used to work on quantitative issues with simulation models, preferably in the energy business, in an international environment; a previous experience in global strategy or strategic planning is an asset
You have a sound experience in project management i.e. framing, structuring, dealing with multiple stakeholders, managing internal and external resources, following up budget, etc
You have strong communication skills; you are able to synthesize a complex matter and to assertively present and defend analyses in front of top executives
You have a good team spirit; you comfortably work in cross-functional and multi-cultural organizations; you can work under time pressure
You are a fast learner, keen to tread new grounds and ready to dive into uncharted waters
You are geographically mobile for short missions all over the world

Analytics Data Strategy Senior Managing Consultant Resume Examples & Samples

At least 5 years experience in Big Data and Advanced Analytics solutions
At least 3 years experience in Cognitive / AI solutions
At least 5 years experience in Data Warehousing, Business Intelligence, and other Enterprise Information Management
At least 5 years experience in working within the Financial Services sector with specific concentration in Insurance, Banking, or Financial Markets preferred
At least 3 years experience in business development and C-suite relationship builder skills
At least 3 years experience in negotiating and selling consulting projects
At least 3 years experience in formal project management methodology

Senior Business Banking Strategy Consultant Resume Examples & Samples

Represent the Digital Insight product suite and influence the sales process by facilitating strategic conversations and preparing and delivering effective product demonstrations to prospects and existing clients in line with the financial institutions key business objectives
Maintain subject matter expertise (SME) for the Business Banking suite of solutions– Key responsibilities include: understand and articulate the solutions’ strategic direction and roadmap, present current and future functionality tied to business value and communicate updates to the Sales and Relationship Management teams
Answer questions about our Business Banking and Payments solutions and strategy received by prospects and clients throughout the sales process as well as from employees via a request system within the established service level agreement timeframe
Create and maintain up-to-date Business Banking resources for financial institutions and others within Digital Insight; which may include, but are not limited to: presentation resources, recorded presentations, best practice guidelines, KnowledgeBase articles and an interactive solution demonstration
Participate in sales/retention efforts by effectively partnering across the organization to develop and execute on opportunities
Convey customer and prospect feedback specific to the Business Banking solutions, amongst other solutions, to the broader Solutions & Strategy team through proactive and ongoing communication. In addition, be an advocate within the field to articulate the solutions’ strategic direction and priorities to deliver an outstanding financial institution and end user experience
Assist with responding to the functional and technical elements of Request for Proposals in collaboration with the Proposal Writing team as needed
Bachelor’s degree or equivalent
5+ years of experience in Sales Engineering, Product Management, Training or a similar role preferably within the financial services industry
5+ years of professional experience in treasury, finance or cash management operations at a financial institution or digital banking provider
Excellent written and verbal communication skills, ability to adjust approach based on audience and specifically address an executives strategic needs
Proven presentation development and delivery skills, both onsite and remote
Self-starter who is able to work independently and as a member of a team
Ability to convey authority and expertise to effectively engage with prospects and customers on their business banking needs, including ACH/wires processing, cash flow forecasting, transaction management, reconciliation, etc
Ability to prioritize independently based on business impact
Strong organizational, collaboration, and time management skills
Moderate travel required – 25% - occasional onsite visits to financial institutions, meetings and conferences

Senior Enterprise Network Strategy Program Consultant Resume Examples & Samples

Bachelors Degree and 5 years business experience
LI-POST
*CAIL - Chicago

Cyber Strategy Consultant, Senior Resume Examples & Samples

Experience in the Cybersecurity field, including conducting security and risk assessments, developing mitigations, and developing Cybersecurity strategies, plans, and roadmaps to solve organizational–level security problems
Knowledge of network fundamentals, including OSI model and TCP/IP protocol suite
Knowledge of scripting languages, data extraction techniques, databases, and their role in aiding in analysis
Ability to analyze data and produce high quality analytical reports
Ability to provide assessments and implementations of solutions to meet network security requirements and modernization efforts
Ability to ensure the successful performance of vulnerability and risk analyses on computer systems and applications during all phases of the system development life cycle
6+ years of experience in multiple domains of Cybersecurity, risk management, and information systems and health, financial services, government, and energy sectors preferred
Experience with advanced telecommunications, including LAN, WAN, routers, data communications, and connectivity
Experience with reading and implementing results from vulnerability scanning tools, IDS, IPS, HIPS, and associated management tools, developing alerts, and setting policies in IDS, IPS, and SIEM systems
Experience with packet analysis and the associated tools, including Wireshark and Ethereal
Knowledge of standard network protocols and ports and incident handling procedures from initial alert and reporting to mitigation and ticket closeout
Ability to research and present findings on newly discovered network threats and articulate the level of risk they may represent to network security
MBA or MS degree in Business, Cybersecurity, CS, or a related field
Advanced Cybersecurity Certifications, including GSLC, CAP, CISM, CISSP, CEH, or CCSP

Global Strategy Senior Consultant Resume Examples & Samples

Help assess potential investments, strategic partnerships, and/or M&A activities that help realize global strategies
Develop effective working relationships with internal clients and colleagues
Support and execute large, complicated projects with multiple stakeholders and help coordinate strategy discussions with senior Leaders
Develop and share content for presentations and reports, as well as supporting analytics, for the DTTL CEO and senior management and oversight committees, as required
Knowledge of strategy development and competitive strategy
Strong quantitative skills, particularly building complex Excel models
Superior PowerPoint and Excel skills required, relational database experience (e.g., Access, Cognos, SAP) a plus
Outstanding attention to detail
Diplomacy, poise, maturity and empathy are all key attributes for success