Store Assistant Manager Resume Samples

4.5 (86 votes) for Store Assistant Manager Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the store assistant manager job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Resume Builder
CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Create a Resume in Minutes
MG
M Grimes
Maia
Grimes
878 Cayla Overpass
San Francisco
CA
+1 (555) 770 0969
878 Cayla Overpass
San Francisco
CA
Phone
p +1 (555) 770 0969
Experience Experience
Los Angeles, CA
Store Assistant Manager
Los Angeles, CA
Herman Group
Los Angeles, CA
Store Assistant Manager
  • Meet annual sales goals to budget
  • Grow sales through merchandising
  • Maintain in-stock conditions
  • Use “suggestive selling” techniques, tie in opportunities and promotions
  • Develop and execute marketing activities
  • Complete stocking of shipment in order to maintain in-stock levels
  • Demonstrated success in achieving selling and operational excellence by hiring, leading, motivating and developing effective store team members
Chicago, IL
Assistant Manager, Retail Store Operations
Chicago, IL
Stiedemann, Sporer and Littel
Chicago, IL
Assistant Manager, Retail Store Operations
  • Participate in weekly North America Work Request process including follow up information, maintaining and updating site
  • Partners with RSD to schedule window cleaning appointments, store cleanings, and annual restorative cleanings, utilizing the Big Sky database
  • Manages and oversees service, repair & maintenance requests, utilizing Big Sky database to manage invoicing and documentation
  • Partners with RSD Education to coordinate the Retail Store Education programs, scheduling and attendance compliance for the stores and field
  • Maintain store listings for new stores, relocations and closings. Including store hours, holiday schedules and email addresses
  • Travel could be up to 60% of the job depending on lease renewals and brand strategy
  • Conducts weekly closing conference calls with store manager and RMD
present
Boston, MA
Assistant Store Manager Merle s Sierra Vista
Boston, MA
Jaskolski, Kling and Medhurst
present
Boston, MA
Assistant Store Manager Merle s Sierra Vista
present
  • Helping outside sales in identifying, developing and maintaining wholesale accounts
  • Building, guiding and developing an engaged crew team to deliver checkered flag levels of customer care and business results
  • Stamina to stand and walk for entire work shift
  • Knowledge of cataloging and/or inventory management systems
  • Steering towards continuous improvement in processes and procedures
  • Enjoy working with people in a fast-paced, competitive environment while remaining calm, cool and collected
  • Protecting and maintaining the security of store assets
Education Education
Bachelor’s Degree in Management
Bachelor’s Degree in Management
Kean University
Bachelor’s Degree in Management
Skills Skills
  • Extensive product knowledge or the ability to obtain product knowledge
  • Ability to develop and maintain organization and to attend to detail
  • Ability to perform four basic arithmetic operations. (add, subtract, multiply, divide)
  • Knowledge of cash handling procedures including cashier accountability and deposit control
  • Strong verbal communication skills
  • Ability to effectively communicate information and standards verbally and in writing to staff, suppliers and customers
  • Collaborative with others, yet able to self-motivate and direct
  • Committed to continuous learning with ability to adapt and flex
  • Drives Performance - Holds self and others accountable to a higher standard to achieve results. Provides feedback, visibility and recognition to the team
  • Knowledge of food handling, safety and sanitation regulations
Create a Resume in Minutes

2 Store Assistant Manager resume templates

1

Assistant Manager, Store Resume Examples & Samples

  • Manages and ensures the consistent execution of guest service to standard
  • Manages and maintains all facets of the daily operation of the merchandise location to meet revenue plan
  • Motivates associates and ensures they are focused on customer service. Provides them with sales goals tied to revenue plan
  • Consistently maintains the merchandise and visual plan. Maintains stores to standards including stocking, cleaning, folding, etc
  • Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities
  • Performs such assignments as are necessary
2

Store Development, Assistant Manager Resume Examples & Samples

  • Collate and submit monthly store opening forecast for all store types
  • Coordinate, submit & review store planning and review construction drawing for all store concepts
  • To monitor, control and updating budgeted CAPEX and the Expenditure
  • To be the main point of contact for all store design related quiries from relevant units
  • To ensure all store development plans within the subsidiary are clearly planned and projects completed on time and according to schedule, to the required brand standard
  • Prepares , communicates and educates the relevant stackholders and team member on any changes in store design policies and procedures that may affect the market
  • Ability to create innovative store layouts in accordance with the adidas brand standards, whilst ensuring store spaces are maximized to harness store effeciencies
  • Demonstrate the ability to communicate design vision in written, verbal and visual format
  • Knowledge of architectural details and specifications for contruction document prodcution
  • Ability to execute projects within tight deadlines
  • Ability to translate adidas store desing principles / objectives into unique or varied store locaiton/spaces
3

Assistant Store Manager Whbm Streets Resume Examples & Samples

  • Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate
  • Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner
  • Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires
  • Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard. Trains associates on visual merchandising techniques to ensure store is maintained at all times
  • Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential
  • Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy
  • Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories
  • Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations
  • Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper controls
  • Assists in the recruiting, hiring, and development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations
  • Other duties as assigned/required
  • Must be 18 years of age or older
  • High School diploma or equivalent
  • Prior retail or sales management experience preferred
  • Excellent communication, verbal, and written skills
  • Proven excellent customer service skills with statistical track record in all areas of sales
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Strong leadership qualities, training and team building skills
  • Knowledge of administrative aspects of store operations
  • Communicate with customers, standing and maneuvering around sales floor and stockroom, operate register, lift and carry 30 pounds, hang/fold merchandise, climbing, reaching, pushing / pulling
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.v
4

Assistant Store Manager Whbm North Towne Plaza Nm3175 Resume Examples & Samples

  • Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate
  • Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner
  • Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires
  • Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard. Trains associates on visual merchandising techniques to ensure store is maintained at all times
  • Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential
  • Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy
  • Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories
  • Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations
  • Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper controls
  • Assists in the recruiting, hiring, and development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations
  • Other duties as assigned/required
  • Must be 18 years of age or older
  • High School diploma or equivalent
  • Prior retail or sales management experience preferred
  • Excellent communication, verbal, and written skills
  • Proven excellent customer service skills with statistical track record in all areas of sales
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Strong leadership qualities, training and team building skills
  • Knowledge of administrative aspects of store operations
  • Communicate with customers, standing and maneuvering around sales floor and stockroom, operate register, lift and carry 30 pounds, hang/fold merchandise, climbing, reaching, pushing / pulling
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.v
5

Assistant Store Manager Whbm Mall Resume Examples & Samples

  • Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate
  • Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner
  • Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires
  • Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard. Trains associates on visual merchandising techniques to ensure store is maintained at all times
  • Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential
  • Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy
  • Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories
  • Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations
  • Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper controls
  • Assists in the recruiting, hiring, and development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations
  • Other duties as assigned/required
  • Must be 18 years of age or older
  • High School diploma or equivalent
  • Prior retail or sales management experience preferred
  • Excellent communication, verbal, and written skills
  • Proven excellent customer service skills with statistical track record in all areas of sales
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Strong leadership qualities, training and team building skills
  • Knowledge of administrative aspects of store operations
  • Communicate with customers, standing and maneuvering around sales floor and stockroom, operate register, lift and carry 30 pounds, hang/fold merchandise, climbing, reaching, pushing / pulling
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.v
6

Assistant Store Manager Whbm Village Resume Examples & Samples

  • Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate
  • Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner
  • Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires
  • Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard. Trains associates on visual merchandising techniques to ensure store is maintained at all times
  • Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential
  • Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy
  • Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories
  • Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations
  • Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper controls
  • Assists in the recruiting, hiring, and development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations
  • Other duties as assigned/required
  • Must be 18 years of age or older
  • High School diploma or equivalent
  • Prior retail or sales management experience preferred
  • Excellent communication, verbal, and written skills
  • Proven excellent customer service skills with statistical track record in all areas of sales
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Strong leadership qualities, training and team building skills
  • Knowledge of administrative aspects of store operations
  • Communicate with customers, standing and maneuvering around sales floor and stockroom, operate register, lift and carry 30 pounds, hang/fold merchandise, climbing, reaching, pushing / pulling
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.v
7

Assistant Store Manager Whbm Shoppes Resume Examples & Samples

  • Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate
  • Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner
  • Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires
  • Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard. Trains associates on visual merchandising techniques to ensure store is maintained at all times
  • Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential
  • Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy
  • Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories
  • Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations
  • Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper controls
  • Assists in the recruiting, hiring, and development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations
  • Other duties as assigned/required
  • Must be 18 years of age or older
  • High School diploma or equivalent
  • Prior retail or sales management experience preferred
  • Excellent communication, verbal, and written skills
  • Proven excellent customer service skills with statistical track record in all areas of sales
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Strong leadership qualities, training and team building skills
  • Knowledge of administrative aspects of store operations
  • Communicate with customers, standing and maneuvering around sales floor and stockroom, operate register, lift and carry 30 pounds, hang/fold merchandise, climbing, reaching, pushing / pulling
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.v
8

Assistant Store Manager Whbm Twin Cities Resume Examples & Samples

  • Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate
  • Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner
  • Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires
  • Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard. Trains associates on visual merchandising techniques to ensure store is maintained at all times
  • Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential
  • Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy
  • Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories
  • Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations
  • Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper controls
  • Assists in the recruiting, hiring, and development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations
  • Other duties as assigned/required
  • High School diploma or equivalent
  • Prior retail or sales management experience preferred
  • Excellent communication, verbal, and written skills
  • Proven excellent customer service skills with statistical track record in all areas of sales
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Strong leadership qualities, training and team building skills
  • Knowledge of administrative aspects of store operations
  • Communicate with customers, standing and maneuvering around sales floor and stockroom, operate register, lift and carry 30 pounds, hang/fold merchandise, climbing, reaching, pushing / pulling
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
9

Assistant Store Manager Whbm North East Mall TX 3653 Resume Examples & Samples

  • Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate
  • Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner
  • Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires
  • Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard. Trains associates on visual merchandising techniques to ensure store is maintained at all times
  • Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential
  • Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy
  • Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories
  • Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations
  • Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper controls
  • Assists in the recruiting, hiring, and development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations
  • Other duties as assigned/required
  • Must be 18 years of age or older
  • High School diploma or equivalent
  • Prior retail or sales management experience preferred
  • Excellent communication, verbal, and written skills
  • Proven excellent customer service skills with statistical track record in all areas of sales
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Strong leadership qualities, training and team building skills
  • Knowledge of administrative aspects of store operations
  • Communicate with customers, standing and maneuvering around sales floor and stockroom, operate register, lift and carry 30 pounds, hang/fold merchandise, climbing, reaching, pushing / pulling
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.v
10

Assistant Store Manager Whbm Smith Haven Mall Ny3294 Resume Examples & Samples

  • Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate
  • Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner
  • Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires
  • Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard. Trains associates on visual merchandising techniques to ensure store is maintained at all times
  • Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential
  • Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy
  • Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories
  • Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations
  • Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper controls
  • Assists in the recruiting, hiring, and development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations
  • Other duties as assigned/required
  • Must be 18 years of age or older
  • High School diploma or equivalent
  • Prior retail or sales management experience preferred
  • Excellent communication, verbal, and written skills
  • Proven excellent customer service skills with statistical track record in all areas of sales
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Strong leadership qualities, training and team building skills
  • Knowledge of administrative aspects of store operations
  • Communicate with customers, standing and maneuvering around sales floor and stockroom, operate register, lift and carry 30 pounds, hang/fold merchandise, climbing, reaching, pushing / pulling
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.v
11

Assistant Store Manager Whbm Collection Resume Examples & Samples

  • Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate
  • Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner
  • Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires
  • Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard. Trains associates on visual merchandising techniques to ensure store is maintained at all times
  • Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential
  • Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy
  • Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories
  • Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations
  • Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper controls
  • Assists in the recruiting, hiring, and development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations
  • Other duties as assigned/required
  • Must be 18 years of age or older
  • High School diploma or equivalent
  • Prior retail or sales management experience preferred
  • Excellent communication, verbal, and written skills
  • Proven excellent customer service skills with statistical track record in all areas of sales
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Strong leadership qualities, training and team building skills
  • Knowledge of administrative aspects of store operations
  • Communicate with customers, standing and maneuvering around sales floor and stockroom, operate register, lift and carry 30 pounds, hang/fold merchandise, climbing, reaching, pushing / pulling
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.v
12

Assistant Store Manager Whbm Westfield South Shore NY 3632 Resume Examples & Samples

  • Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate
  • Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner
  • Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires
  • Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard. Trains associates on visual merchandising techniques to ensure store is maintained at all times
  • Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential
  • Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy
  • Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories
  • Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations
  • Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper controls
  • Assists in the recruiting, hiring, and development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations
  • Other duties as assigned/required
  • Must be 18 years of age or older
  • High School diploma or equivalent
  • Prior retail or sales management experience preferred
  • Excellent communication, verbal, and written skills
  • Proven excellent customer service skills with statistical track record in all areas of sales
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Strong leadership qualities, training and team building skills
  • Knowledge of administrative aspects of store operations
  • Communicate with customers, standing and maneuvering around sales floor and stockroom, operate register, lift and carry 30 pounds, hang/fold merchandise, climbing, reaching, pushing / pulling
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.v
13

Assistant Store Manager Whbm South Shore Plaza Ma3432 Resume Examples & Samples

  • Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate
  • Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner
  • Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires
  • Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard. Trains associates on visual merchandising techniques to ensure store is maintained at all times
  • Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential
  • Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy
  • Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories
  • Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations
  • Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper controls
  • Assists in the recruiting, hiring, and development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations
  • Other duties as assigned/required
  • Must be 18 years of age or older
  • High School diploma or equivalent
  • Prior retail or sales management experience preferred
  • Excellent communication, verbal, and written skills
  • Proven excellent customer service skills with statistical track record in all areas of sales
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Strong leadership qualities, training and team building skills
  • Knowledge of administrative aspects of store operations
  • Communicate with customers, standing and maneuvering around sales floor and stockroom, operate register, lift and carry 30 pounds, hang/fold merchandise, climbing, reaching, pushing / pulling
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.v
14

Assistant Store Manager Whbm 5th Avenue Ny3222 Resume Examples & Samples

  • Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate
  • Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner
  • Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires
  • Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard. Trains associates on visual merchandising techniques to ensure store is maintained at all times
  • Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential
  • Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy
  • Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories
  • Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations
  • Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper controls
  • Assists in the recruiting, hiring, and development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations
  • Other duties as assigned/required
  • High School diploma or equivalent
  • Prior retail or sales management experience preferred
  • Excellent communication, verbal, and written skills
  • Proven excellent customer service skills with statistical track record in all areas of sales
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Strong leadership qualities, training and team building skills
  • Knowledge of administrative aspects of store operations
  • Communicate with customers, standing and maneuvering around sales floor and stockroom, operate register, lift and carry 30 pounds, hang/fold merchandise, climbing, reaching, pushing / pulling
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
15

Assistant Manager Retail Store Operations Mac Resume Examples & Samples

  • Work with the Director, Retail Operations, Manager Retail Operations and Assistant Manager, Retail Operations East Coast to assure project management of new store construction/renovation, strong field support to build better understanding of operational objectives within the Retail Store environment
  • Communicate changes/revisions in store operations/policy to MAC Field (MRO’S and Retail Manager)
  • Oversee and facilitate store repair process. Coordinate timely repairs in the interest of health and safety. Initiate and monitor repair vendors for efficiency, timely response, and cost effectiveness. Source new vendor contacts to better service Retail Store logistics. Implement and monitor store programs to address ongoing maintenance challenges, highlight health and safety concerns
  • Facilitate, oversee, and attend all new store turnovers to ensure all operations are in accordance with brand standards. Implement relocation schedule to temp space in accordance with overnight turn. Detail action items and targeted timeline
  • Communicate updates, status, and action items to Retail Field related to construction. Complete and issue recaps for each turnover within 72 hours of turnover. Recap to include all outstanding items with ETA of completion, health and safety concerns, missing supply items in coordination with issuing department (visual/collateral, displayers, counter supplies), storage concerns, IS technical issues
  • Coordinate initial inventory delivery with store opening schedules to ensure proper timing of shipment in association with Mall/Landlord/Municipal guidelines. Accept and direct delivery accordingly
  • Provide after hours support to field
  • Liaison with Loss Prevention, Telecommunications, Retail Store Development to coordinate armored car set-up, storage facility needs, phone/data install, new store/renovation schedules and review
  • Oversee and facilitate repair/ maintenance of customer needs and relations (internal and external) to ensure positive brand image
  • Update/archive store files and information
  • Monitor shipping guidelines/account status at store level. UPS account costs; address EHS concerns; ensure compliance to life safety regulations
  • Coordinate EHS visits, develop action plan to
16

Assistant Manager, Retail Store Operations Resume Examples & Samples

  • Works with the Executive Director of Retail Operations, to assure project management of store construction/renovation,
  • Strong field support to Educate and build a better understanding of operational objectives within the Retail Store environment
  • Partners with RSD Education to coordinate the Retail Store Education programs, scheduling and attendance compliance for the stores and field
  • Oversees the administrative process for repair and maintenance of retail space and equipment staff training schedules in conjunction with Retail Store Academy, renovations, help/desk support follow-up, diversion concerns, invoice entry, discount reporting, maintenance and supply orders
  • Works with NA Finances to provide monthly estimates and accruals for any invoices that have not been booked by the month end. Tracks monthly invoices, reconciles monthly budget to align to Fiscal targets
  • Provides on call 24 Hour/After Hours emergency support to field, for any operational emergencies; regarding store’s electricity, registers, safe, alarm systems, locks, cores and keys, health and safety, policy and procedure
  • Facilitates and oversees store repair, construction and maintenance process
  • Coordinate timely repairs in the interest of health & safety. Initiate & monitor repair vendors for efficiency, timely response, cost effectiveness and completion
  • Manages and oversees service, repair & maintenance requests, utilizing Big Sky database to manage invoicing and documentation
  • Primary contact for facility cleaning vendors. Manages all store cleanings and upkeep, to ensure that stores are receiving proper treatment. Works with cleaning vendor to maintain and upkeep store cleanings
  • Work with Indirect Procurement to promote optimal service with cleaning vendors
  • Partners with RSD to schedule window cleaning appointments, store cleanings, and annual restorative cleanings, utilizing the Big Sky database
  • Reviews completed work orders, and approves for payment through the Big Sky database
  • Respond to field inquiries, issues, requests in a quick and efficient manner
  • Liaison between Store Design and Field with regard to renovations, storage, moves. Attend/coordinate store renovations to ensure set-up corresponds with image, business objectives, operations objectives, and timeliness of opening
  • Primary Liaison with the many cross functional teams that support our free standing stores; Loss Prevention, Telecommunications, Retail Store Development and Creative Departments
  • Monitor shipping guidelines/account status at store level, UPS account costs, address EHS concerns, to ensure compliance to safety regulations
  • Participate in new Retail Stores Systems" Pilot testing and implementation
  • Facilitates the bi-annual Inventory process with the stores
  • Works with Executive Director to conduct and establish the timeline and process for Inventory
  • Facilitates weekly conference calls with the stores and field leadership teams
  • Manages the Hart Control Center to ensure 100% completion of Inventory
  • Partners with Retail Store Education to create the Retail Store Academy calendar
  • Communicates to Retails Store Academy Calendar to the field and encourage participation
  • Follows up on stores that have not participated in the Education program
  • Communicates and coordinate the Retail Store Webinars, and partners with Retail Store Education to schedule webinars at optimal times, to promote participation
  • Coordinate Retail Store Teams ” Operations” On Boarding with RSD and Field Leadership to ensure 100% compliance and follow up
  • Coordinates Internal Audits and EHS visits with recommendations for any Action Plans if necessary
  • Works closely with Executive Director to establish and execute closing timeline and maintains checks points
  • Coordinates with Human Resources, the Retail Help Desk, RSD, Marketing, Loss Prevention and Retail Planning to ensure optimal business performance until last day of business
  • Communicate closing dates to vendors, to terminate service per timeline and LDOB
  • Conducts weekly closing conference calls with store manager and RMD
  • On site Operations lead for all closings, renovations and openings. Attend and coordinate new store openings,/closing/renovations to ensure set up corresponds with image, business objectives, operations objectives and timelines
  • Travel could be up to 60% of the job depending on lease renewals and brand strategy
  • Key responsibilities on site includes but is not limited to coordination of merchandise, delivery/disbursement; meeting with Mall operations and Field ,as well as reviewing Punch List with the RSD Project manager
17

Assistant Manager Garmin Store Resume Examples & Samples

  • Work with Senior Manager to exceed service expectations, achieve sales and profitability goals and streamline operations
  • Lead the training and development in the areas of customer experience, and product knowledge
  • Responsible for opening and closing the business and managing the full Center operations to include resource management, cash management, asset protection, ensuring the sales floor is appropriately stocked for the day’s business, ensuring that the appropriate staff has reported to work on time, monitor phone and sales floor traffic and ensure resources are assigned appropriately to handle fluctuations in the business and be the resource for all customer experience issues that may arise
  • Coach and develop staff to provide a world class customer experience
  • Responsible for product training as assigned by the Senior Experience Manager
  • Perform root cause analysis of customer experience and customer service-related failures. Develop and expedite solutions to remedy the cause and communicate with Senior Management accordingly
  • Recruit, hire, and retain a diverse and brilliant group of “call-to-service” associates
  • Demonstrate excellent communication skills with staff, customers, channel partners, and
18

Assistant Manager, Retail Store Operations Resume Examples & Samples

  • Operational Policy and Procedure in a Retail Environment
  • Research best practices in a Retail Environment
  • North America Work Request Process
  • PCI & SOX Compliance
  • Communications to Brand Retail Partners
  • Liaison/representative between brands and service groups
  • Maintain store listings for new stores, relocations and closings. Including store hours, holiday schedules and email addresses
  • Maintain mailings for all store required postings
  • Lost & Stolen Gift Card Program
  • Participate in weekly North America Work Request process including follow up information, maintaining and updating site
  • Research operation policies for U.S., Canada and Puerto Rico
  • Communications to Brand Operations, Sr. Management, etc regarding Weather related issues, Disaster situations, and Emergency Preparedness
  • Work with Service Group Departments, such as, Loss Prevention, Environmental, GIS, Treasury, Legal, etc. as it relates to operational issues and challenges for the retail stores
  • Participate in remediation for PCI audits and SOX compliance
  • Coordinate meetings/calendars
  • Provide support to the Workforce Management Task application
  • Provide support to the Policy and Procedure site
  • Participate in Special Projects
  • Provide day to day support to Director as well as Brand Operations Departments
  • 4+ years of direct experiencing working in a retail environment. Leadership role is desirable
  • Excellent written and oral communications skills
  • 5% travel
  • Sharepoint, Word, Excel, Powerpoint, Adobe Pro XL
19

Assistant Manager, Seasonal Store Resume Examples & Samples

  • Ability to leverage multiple cross-functional partners, without direct supervision, to accomplish goals
  • Ability to problem solve, under pressure
  • Maintain a planning calendar of multiple projects all at different stages of development and hit deadlines
  • Maintain relationships with external vendors to accomplish goals
  • Flexibility to travel
  • Flexibility to work in a variety of locations
  • Ability to set-up and breakdown pop-up shops with individual components of up to 50 lbs
  • Ability to read reports and synthesize data to increase sales
  • Provides customer service to students, faculty, staff and external customers. Meets customer needs, offers options, resolves problems and follows up with customers. Ensures full customer satisfaction without unnecessarily referring customer to other staff members. Maintains friendly, helpful demeanor
  • Directly supervises all assigned subordinate staff. Recruits, screens, hires and trains staff. Evaluates employee performance and provides guidance and feedback to assigned staff. Counsels, disciplines and/or terminates employees as required
  • Schedules, assigns and prioritizes workloads. Sets appropriate deadlines. Manages assigned projects to completion. Obtains estimates and make recommendations. Monitors employee performance on a day to-day basis. Ensures timely completion of department’s work
  • Communicates with buyers or vendors to ensure that inventory levels are maintained at a suitable level. Ensures that new stock or supplies are shelved or stored appropriately. Arranges for the return of items that are unsold or overstocked to obtain a refund. Participates in and ensures accuracy of physical inventory
  • May open or close department. Ensures that department is neat and orderly. May participate in creating sales displays to attract customers
  • Ensures that customer needs are being met by staff in a timely, professional manner. Coordinates with other departments as needed to provide customer service. Resolves difficult customer problems. Informs manager of customer issues, suggestions or requests. Offers suggestions to improve the operations of the department. Directs customers, visitors or guests to appropriate locations or areas
  • Performs staff-level work during peak demand hours or understaffed situations as needed. May assist in answering phones and providing information or transferring calls to the appropriate party or department. Operates department computers and/or University information system terminals
  • Assists with planning and coordination of special department or University events and supervision of staff during events
  • Maintains a thorough understanding of all departmental and University policies and procedures as well as applicable government and industry standards and ensures adherence to them
  • Assists the department manager in processing time cards and delivering them to payroll. Compiles, records and reports information as requested, processes incoming/outgoing forms and invoices
20

Assistant Manager, Levis® Outlet Store Resume Examples & Samples

  • Accountable for operational results in store procedures, payroll management, cash handling and inventory control
  • Is accountable and holds others accountable for ensuring all operational standards are achieved
  • Executes flawless store visual presentation by following corporate visual direction and recommending merchandising adaptations where needed
21

Assistant Manager, Retail Store Distribution Resume Examples & Samples

  • Ensure merchandise levels in each of the retail venues are maintained on store performance and merchandise layout plans
  • Evaluate store merchandise needs through the verification of product performance . Adjust stock order needs and based on changing demands and sales trends
  • Helps manage stock mins, displays mins and evaluate auto-replenishment is set appropriately based on sales and stock levels
  • Observe, report and make recommendations to merchandise planners, store managers and stock teams, to develop and improve distribution processes
  • Manage stock team schedules and operation through consistent oversight, communication and follow-up
  • Establish and maintain daily production goals and monitor daily performance to achieve business goals. Coaches team members towards meeting goals
  • Observes and trains Team Members activities and work methods, recommends areas of development
  • Knowledge of Inventory Control procedures including stockroom organization, and shipment processing
  • Understanding of Pick, Pack & Ship procedures and schedules and inventory level maintenance
  • Ability to analyze sales trends and suggest store and stock distribution improvements
  • Effective communicator at all levels, that is clear and courteous in all circumstances
  • Ability to effectively multi-task and make quick, rational decisions
  • Good organizational skills are required
  • Professional appearance and demeanor to represent the company’s image
  • A strong passion for delivering the highest quality of guest service both internally and externally
  • Demonstrated ability to motivate and supervise supervisory staff
  • Excellent management skills in leading a diverse team and working under tight and fast track deadlines
  • Ability to deal well with ambiguity and constant change
22

Store Assistant Manager Resume Examples & Samples

  • Customer Service & Sales - Models and holds team accountable for outstanding customer service. Oversees store processes to ensure orders are completed in an efficient and timely manner to drive jcp.com sales
  • Talent Acquisition & Training – Proactively sources and screens talent. Partners with the General Manager on succession planning for the store. Ensures that new hire orientation and on-going training is scheduled and delivered to associates
  • Performance Standards – Consistently meets established performance standards, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance
23

Assistant Manager, Store / Kiosk Resume Examples & Samples

  • Execute store’s implementation of The AT&T Retail Promise
  • Assist Store Manager to
  • Three or more years sales/customer service experience in the telecommunications or related industry
  • Previous management experience
  • Well developed planning, analytical and problem-solving skills
  • Strong communication, leadership, and presentation skills
  • Ability to operate a personal computer, wireless equipment, copier and fax
  • Ability to work at multiple locations within district preferred
  • Familiarity with wireless terminology and AT&T Mobility systems preferred
24

In Store Visibility Assistant Manager Resume Examples & Samples

  • Key operational link with Assistant Brand Building Manager, Brand Building Manager, Assistant Category Trade Manager , Category Trade Manager, Supply Chain Planning, Package Engineering, Visual Branding, Purchasing, Co-Packing, Finance and Field Sales for brand issues and opportunities relating to special packs & customer specific packs
  • Working closely with marketing, sales, customer packaging and finance to identify special pack and displayer opportunities, assess business case, develop packaging, and to ensure timing can be met. Also, this role will be responsible for connecting with Field Sales KAMs to solicit information for volumes, and feedback on packaging (e.g. mixes; concept)
  • Communicating special pack and display catalog to field sales teams
  • Post Evaluation of all special pack and display projects. Understand sell-in and financial results of each project
  • Accountable for completion of all special pack and displayer ISV pre-launch activities for displays on select HPC categories as well as all gift packs (e.g., determining pack structure, facilitate feasibility assessment, forecasts, UPC code updates, project briefs, deal sheets, customer samples)
  • Responsible for providing customer/channel inputs to marketing teams developing special pack and displayer business cases (e.g., distribution, turns, competitive insights, margin requirements and input from key customer teams)
  • Education: Bachelor's Degree Required. (Business, Finance or Engineering preferred)
  • Work Experience: 3-5 years experience. The most important criteria are proven skills and abilities as detailed in the sections below
  • Following experiences are an asset: brand, sales, customer planning, logistics, finance, supply chain and familiarity with internal operating and ordering systems
  • Outstanding project management, ability to coordinate across a vast network of stakeholders (internal and external), skilled at managing multiple and sometimes conflicting priorities and comfortable holding self and others accountable
  • Demonstrated ability to understand and apply the bigger picture, while attending to the details
  • Clear understanding of internal processes and familiarity with internal operating and ordering systems are a definite asset
  • Experience with SAP, Merlin, Essbase, AcNeilsen a plus
  • Must strive for breakthrough thinking within vision for growth and have a strong understanding of organizational structure and how to get things done through the various business partner teams
  • Team alignment - Fosters a sense of energy, ownership, and personal commitment to the future of the business. Builds Unilever network and relationships to ensure collaboration and integration across boundaries
  • External Orientation - Uses external market knowledge, customer and consumer feedback to improve performance
  • Real Accountability - Should possess strong leadership qualities
25

Assistant Technology Store Manager Resume Examples & Samples

  • Supports the Store Manager with daily store operations including, opening and/or closing, merchandising, inventory, marketing, employee scheduling and training, accounts payable, accounts receivable, collections, reporting and customer service
  • Interacts daily with Piscataway kite+key, travel possible
  • Resolves issues requiring SPS or TSPS chats, CS codes, part ordering and customer outreach
  • Picks-up and/or delivers for computer repair
  • Performs software, data retrieval and hardware repairs on Apple, HP, Lenovo, Dell, etc. computers and devices
  • Completes all paperwork necessary to process claims and order replacement parts
  • Resolves issues requiring SPS or TSPS chats, CS codes, parts ordering and customer outreach for their and other’s queues
  • Completes in warranty and out of warranty repairs according to kite+key standards of excellence
  • Understands Customer Satisfaction and Service Excellence metrics and how repair strategies affect them
  • Assists with pricing, Picks up and/or delivers for computer repair
  • Supports the store manager with all facets of daily operations for retail, ecommerce sales and computer repair, including staffing and developing employees
  • Assists with varying advertising and marketing campaigns
  • Effectively manages inventory levels, Store merchandising, and ensures outstanding customer service, satisfaction, and experience
  • Ensures outstanding customer service, satisfaction, and experience
26

Assistant Center Store Manager Resume Examples & Samples

  • Responsible for supporting management of all aspects of Center Store operations as delegated by the Center Store Manager
  • Effectively lead all Center store associates
  • Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers’ expectations
  • Conduct associate performance appraisals as directed
  • Maintain current knowledge of and adhere to all of the standard practices in the Center Store Standard Practices Manual
  • Perform various department functions as needed to meet production and customer service guidelines
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations
27

Assistant Company Store Manager Resume Examples & Samples

  • Assist in service of customers on designated route
  • Provide service on products sold by the company
  • Assist in management of store operation to meet sales, margin and profit targets
  • Assist in maintaining accountability for sales and collections, and P&L
  • Assist in maintaining accountability for corporate assets in the form of cash, inventory, van and accounts receivable
  • Assist in operation of store in compliance with the Snap-on program
  • Work with store manager to increase revenue by leveraging supplemental product offerings, improving consumable product sales and executing special project sales of new product and equipment items
  • Assist in maintaining compliance with D.O.T. regulations, including pre- and post-trip inspections, Hours of Service and paperwork
  • Maintain mobile company store in pristine condition, as it serves as a showcase for the Snap-on franchise
  • Interact with other store managers, FPT managers, and zone manager to ensure coordination of programs and policies, and to share best practices
  • Assist with research and testing through the implementation of programs, promotions, products or techniques within the mobile company store operation. Provide feedback on their effectiveness
  • Assist with recruitment efforts
28

Assistant Manager, Store Operations Resume Examples & Samples

  • Responsible for supporting communication to stores regarding payroll, consolidations, contests, supplies, and other facets that support the operations of a Soma store In partnership with the Manager of Store Operations
  • Support Soma store communications in delivering clear, concise, timely and accurate operational communication to stores
  • Support Manager of Operations in timely research of operational challenges or issues for Stores, Field Management, and HQ
  • Responsible for supporting stores in delivering all cost saving initiatives including, but not limited to, payroll, paid outs and supplies
  • Support Manager of Soma Store Operations in keeping GPS/MPS updated and relevant
  • Maintain strong partnership with Store Communications and Corporate Store Operations to share information, assist with projects and ensure deadlines are met
  • Use time management skills to deliver on time and value added information to stores and field partners to enhance systems and processes. Perform miscellaneous research, operational duties and assist in projects as assigned
  • BS or BA Degree
  • 5 years experience in retail operations including field experience (SM or similar) or headquarters environment
  • Positive & charismatic team player who exhibits commitment to "get things done"; enjoys working hard; seizes more opportunity than others
  • Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements to products and services; establishes and maintains effective relationships with brand customers and gains their trust and respect
  • Can effectively cope with change; can shift gears comfortably; can decide and act without having total picture; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty
29

Assistant Store Manager, Sign-on Bonus Resume Examples & Samples

  • Relevant 4 years college degree or equivalent experience and a minimum of one year of progressive leadership experience in a retail environment
  • Strong communication skills (both oral and written) for effective management of teams
  • Must be available to work early mornings, days, nights and weekends to meet the needs of the stores
30

Assistant Store Manager No Highlands Resume Examples & Samples

  • Possesses high character and always deals fairly with both employees and customers
  • Possesses personal drive, self-motivation and initiative to accomplish company goals
  • Enjoys working with people in a fast-paced setting; is competitive yet has the ability to work calmly under pressure
  • Able to move engine blocks, core barrels, and other heavy equipment with moving aids designed to move such items, including hand trucks, barrel dollies, hydraulic lifts, etc
31

Assistant Manager Store Operations Resume Examples & Samples

  • Manages Standard Operating Procedures manual and program for all domestic stores
  • In-Store Operations experience
  • Understanding of and/or experience with Services, Safety and Risk relative to Store Operations
  • Strong verbal and written communication skills; ability to communicate effectively to all levels of management and peers
  • Strong influencing & leadership competencies
  • Collaborative approach
  • Very strong organizational skills, including the ability to manage multiple tasks and projects simultaneously
  • Project Management skills
  • Advanced computer skills required in Microsoft Office catalog
  • Retail-Specific - Knowledge of Access, Robo-help, HTML, FrontPage and Microsoft Project
  • Understanding of &/or experience with Inventory Management & Liquidations
32

Tempur Pedic Assistant Store Manager Resume Examples & Samples

  • Skilled at current best practice retail methods, procedures, and standards
  • Fluency with current retail software / computer systems
  • Great benefits *Competitive wages *Flexible schedule
33

Assistant Manager NEW Store Resume Examples & Samples

  • Sales: Driving sales by creating a sales generating environment through the implementation of all corporate sales directives
  • Merchandise: Ensure Merchandising standards and product presentations are second to none, and create that WOW factor
  • Ability to make decisions, communicate, analyze financial information, problem solve, organization and computer skills
34

Store Assistant Manager Resume Examples & Samples

  • Ensure compliance with all inventory and operational standards
  • High school diploma required, Associate's Degree preferred in retail management or similar
  • Successful completion of Hazmat General Awareness: Materials of Trade Exception Training
  • Must maintain a valid driver's license that meets the criteria under company policy
35

Store Assistant Manager Resume Examples & Samples

  • Provides prompt, courteous customer service by discovering guest’s needs with management support
  • Supports in the cleaning of shelves, drives, dispensers, restrooms, store interior/exterior, and other designated areas
  • Addresses and follows company policy and procedures and all laws governing restricted beverage and tobacco sales
  • Ensures and eliminates safety hazards; reporting unsafe acts or conditions to management. Prepares required accident/incident report, immediately reporting such activity to management
  • Assists in recruiting, hiring, training, and coaching to develop top performing employees. Assists management with applicant screening process
  • Must be at least 18 years or older to apply
  • Maintains current food handler and food safety certification as required by county
  • Excellent oral and written communications, and interpersonal skills
36

Assistant Store Manager, Retail Resume Examples & Samples

  • Ensures accuracy of gasoline pump readings
  • Works under the direction of the Item Level Inventory Specialist with inventory audits. Contributes in price counting inventory, pricing, stocking and rotating merchandise
  • Operates cash register and all point-of-sale equipment efficiently
  • Employees are subjected to motor vehicle checks in accordance with company policies if required to drive
  • Demonstrate skills in leadership, customer service and team development
  • Demonstrate ability to communicate effectively with guests and employees on a daily basis
  • Ability to perform four basic arithmetic operations. (add, subtract, multiply, divide)
  • Ability to work with all levels of management with minimum support
37

Bsts Assistant Store Manager Resume Examples & Samples

  • Under the direction of the Store Manager answers customer inquiries in-person and by phone, helps to communicate mechanical quotes to customers as needed
  • Assists Tire Technicians with pulling tire orders, rotating and installing tires and light mechanical
  • Prepares daily warehouse orders for tires/parts when necessary
  • Responsible for maintaining an orderly condition in the shop and office to include nightly cleaning of office, restroom and shop areas
  • Bachelor’s Degree and one to two years related experience or equivalent combination of education and experience
38

Assistant Store Manager Inno Brussels Resume Examples & Samples

  • To contribute to the achievement of sales, profit targets, corporate and individual productivity goals, in order to maximize customer conversion and add on selling results by close monitoring of KPI performance
  • To take appropriate action in conjunction with the store manager to address performance related issues where necessary
  • To assist the store manager with Training & Development
  • Demonstrable success gained as a Assistant Manager with a recognized brand, for at least 2-3 years
  • Excellent communication skills. With the ability to communicate with senior members of staff both written and verbal
  • Ability to lead, motivate, train and develop a team through active management
  • Excellent written and verbal communication in French and English or Dutch
  • Living nearby Brussels
39

Assistant Selling Manager, The Man s Store Resume Examples & Samples

  • Customer Focus
  • Negotiating
  • Functional/Technical Skills
  • Bachelor's degree from a four-year college or university or equivalent experience, preferably in retail or service environment is preferred
  • 40 hours per week and must be flexible to work nights and weekends based on the business needs
40

Assistant Store Manager Overnight Resume Examples & Samples

  • Frequently overseeing the truck unload process to ensure Company standards are being met
  • Working registers or bagging merchandise at POS
  • Freight processing
  • Processing markdowns
41

CB Assistant Store Manager Resume Examples & Samples

  • Maximize company sales growth and profitability by coordinating and monitoring the workflow of all store associates
  • Assist the store manager in all aspects of their job and learn the responsibilities and functions of the position, while continuously striving toward the goal of becoming a store manager
  • Assume responsibilities of the store manager when required
  • Contribute to leadership responsibilities in the store as a member of the management team
  • Manage the business process on the sales floor and assist the store manager in maximizing sales floor coverage
  • Collaborate with all associates to create and maintain sales and service goals, and standards
  • Provide specific feedback about performance directly to associates, as well as share observations with the store manager
  • Actively contribute to the development and execution of the store vision and goals
  • Contribute to and assist in the implementation of the merchandising plan by meeting regularly with the store manager and visual merchandiser
  • Participate in seasonal floor planning and assist the visual merchandiser in the rollout of the merchandising plan
  • Manage and oversee the maintenance of all displays and uprights/shelves and supervise associates in cleaning, stocking and signage assignments
  • Conduct and participate in the Monday morning walk-throughs
  • Maintain a strong, visible and positive presence in the store
  • Possess a complete understanding of all merchandise throughout the entire store
  • Maintain an awareness of all product information, intranet communications, current advertising, promotions and catalogues, and communicate all pertinent information to store associates
  • Manage all inventory levels and functions and coordinate all aspects of the bi-annual inventories
  • Assist the store manager with creating and maintaining the store budget, and achieve a thorough understanding of payroll and scheduling, as well as a strong awareness of controllable costs
  • Promote and drive sales through effective scheduling, associate training and development, customer service, inventory control and the management of design and displays
  • Analyze reporting and prepare information or explanation relating to or affecting sales, efficiencies, productivity and budgeting
  • Manage all aspects of performance and development of store associates to encourage professional growth
  • Manage operational and personnel issues, being sensitive to issues that need to be addressed by the store manager
  • Train and develop all associates in all operations, selling and service skills, product knowledge and personal development using all training resources available
  • Manage the hiring process of associates, as directed by the store manager
  • Develop interviewing and performance appraisal skills
  • Effectively communicate and proactively problem solve
  • Communicate on a regular basis with the store management team regarding associate training needs, performance issues and the daily requests or concerns of associates
  • Conduct appropriate meetings and participate in planning and facilitating weekend meetings for all associates
  • Supervise, participate and assist in back of house meetings, as appropriate
  • Previous retail management experience
  • Basic math, interpersonal skills, telephone presence, data entry skills
  • Organizational skills, problem solving skills
  • Microsoft Office Suite (Word, Excel)
42

Assistant Store Manager, Napa Resume Examples & Samples

  • Help manage all store operations to improve market penetration, provide excellent customer service, and generate increased return on investment
  • Assist the Store Manager or Owner to plan workloads and assign work schedules on a daily/weekly basis
  • Assist the Store Manager or Owner with all controllable expenses
  • Assist the Store Manager or Owner with sales and profit performance daily
  • Ensure that customers have an exceptional shopping experience and have all of their sales and service questions answered quickly
  • React quickly to manage employee resources to meet fluctuating customer volume and needs
  • Assist in inventory management and stocking
  • Maintain a safe work environment, including vehicles, for all employees
  • Assist customers with their auto parts questions and needs, either in person or via telephone when needed
43

Nike Assistant Store Manager Resume Examples & Samples

  • Assist the Head Coach by managing one or more of the store functions (sales, merchandising, operations, accounting, etc.) or by managing a particular floor/business in a store
  • Recruiting and hiring talent to build a winning team with diverse backgrounds and experiences
  • Communicate with the visual team and/or oversee physical site maintenance
  • A Bachelor's Degree and 4 years retail experience, or 5 years retail experience in lieu of a degree
  • A minimum of 2 years management experience
  • Experience with retail operations, customer service, sales and people leadership and management
  • Experience and ability to lead a high level of customer service in a brand retailer
  • Ability to communicate in English
  • Ability to work weekends, evenings and holidays as needed
44

Assistant Store Manager Merle s Sierra Vista Resume Examples & Samples

  • What we need from you
  • Customer focus and high energy in our fast-paced stores
  • Ability to operate a cash register and navigating computer and paper catalog systems
  • Passion for delivering customer care in a strong team environment
  • Helping outside sales in identifying, developing and maintaining wholesale accounts
45

Decleor Assistant Store Manager Resume Examples & Samples

  • Have a full understanding of all Decleor products and update the team whenever necessary
  • Have detailed knowledge and awareness of the beauty market
  • Attend, engage and participate in all brand training, and implement afterwards
46

Assistant Store Manager Start Your Journey Resume Examples & Samples

  • Preferred candidates will have three years of retail experience
  • Successful completion of pre-employment tests if applicable
  • Be able to work a flexible schedule (7 days a week availability)
47

Oakley Assistant Store Manager Murray Utah Resume Examples & Samples

  • Assigns employees to specific duties and assists with work schedule assignments by following the payroll matrix
  • Exercises judgment and discretion alone, and in conjunction with the Store Manager in the day-to-day operations of the store
  • Any other tasks as assigned from time to time by Store Manager
  • 2+ years of retail sales experience within a specialty environment
  • 1+ year of retail management experience
  • Physical activities include engaging in repetitive motions, bending, kneeling, twisting, stretching, squatting, pushing, pulling, lifting, climbing, carrying, walking, reaching and/or using a step stool on a frequent basis
  • Knowledge of Oakley and its products
48

Assistant Store Manager Rancho Cordova Resume Examples & Samples

  • Maintain a safe environment for all
  • Provides strong leadership to the operation to create a high performance team via customer focus, open communication, a willingness to coach and provide feedback
  • Possesses a willingness and ability to learn
  • Able to speak clearly and listen attentively
49

Manager, Assistant Store Resume Examples & Samples

  • Demonstrates integrity, honesty and knowledge to ensure compliance with all company policies and procedures while instilling the Corporate Vision, Mission and Values into daily work
  • Participate in the interviewing, selection, training, evaluation and retention of store personnel. Supervise store personnel when manager is not present. Participates in employee and company training
  • Manage toward a positive cash flow by achieving sales forecast, managing payroll costs (including controlling overtime) and controlling operating expenses
  • Work closely with the sales department in promotions, SPIFFs, displays and other marketing campaigns
  • 1-3 years' sales experience in aftermarket auto parts sales
  • Experience with MS Office products
  • Required to work a flexible schedule to meet the needs of the business which may require night and weekend shifts
50

Assistant Store Manager / Retail Stores Resume Examples & Samples

  • Ability to clearly and effectively communicate information in person, or through various media forms ( email, Go To, Phone Conference, General Assembly, or One on One)
  • Ability to multi-task with specific assignments or multiple duty responsibilities
  • Ability to make quick and morally responsible decisions in accordance with company policy, established laws, or corporate guidelines without prejudice laterally with demonstrated sensitivity toward a diverse work force
51

Liquor Assistant Store Manager Resume Examples & Samples

  • Be committed to maintaining merchandising and operational standards
  • Be accountable for departmental financial objectives
  • Be constantly on the lookout for great talent