Site Leader Resume Samples

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SG
S Goldner
Shawna
Goldner
135 Davis Lodge
New York
NY
+1 (555) 894 3282
135 Davis Lodge
New York
NY
Phone
p +1 (555) 894 3282
Experience Experience
09/2015 present
Dallas, TX
Modern Trade Manager & Site Leader
Dallas, TX
Modern Trade Manager & Site Leader
09/2015 present
Dallas, TX
Modern Trade Manager & Site Leader
09/2015 present
  • Maintains national MT sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results
  • Maintains national MT sales staff by recruiting, selecting, orienting, and training employees
  • Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
  • Determines annual unit and Revenue plans by implementing channel strategies; analyzing trends and results
  • Establishes, propose and adjusts selling prices by monitoring costs, competition, and supply and demand
  • Provide feedback, support and coaching to the sales team
  • Implements national sales programs by developing field sales action plans in MT
10/2012 07/2015
Boston, MA
Multi Site Leader
Boston, MA
Multi Site Leader
10/2012 07/2015
Boston, MA
Multi Site Leader
10/2012 07/2015
  • Supports the area of Housekeeping by coordinating and/or performing such tasks as daily cleaning, discharges, burnishing, and building tour inspections
  • Gives input on employee evaluations as well as assisting with disciplinary counseling
  • Responsible to work with Nursing and the Unit Leader team to prioritize the business and labor according to the volumes
  • Responsible for performing patient/customer and employee rounding
  • Supports the area of Central Supply by coordinating and/or performing any central supply order and delivery
  • Supports the area of Patient Transport by coordinating and/or performing any patient and non-patient activity
  • Ensures system adherence to Food program including production record accuracy, Prima data entry, and recipe compliance
08/2005 08/2012
Boston, MA
Site Leader
Boston, MA
Site Leader
08/2005 08/2012
Boston, MA
Site Leader
08/2005 08/2012
  • Analyze existing supply chain network and provide input to future strategies (facility network design, location, network optimization)
  • Identify & work on Process improvements/Continuous Improvement initiatives
  • Manages day-to-day relationships with multiple Delivery Service Providers (DSPs) and monitors delivery metrics
  • Participate in cross-functional Process and Business Improvement projects within the operation and the broader Amazon EU Operations network
  • Provide Managerial support & coverage to Team Members at the site
  • Recommend, create, and oversee the business case for the continued operational expansion
  • Follow all established warehouse Standard Operating Procedures
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
University of California, Santa Barbara
Bachelor’s Degree in Computer Science
Skills Skills
  • Leadership of the AWS Services operations team aiming at a continuously improved customer experience in the Mandarin market
  • Work directly with Global AWS support teams to ensure a high quality, fast resolution customer experience
  • Drive customer communication and total customer experience during AWS critical events
  • Drive projects that improve support-related processes and our customers’ technical support experience
  • Engage with regional sales and other stakeholders to drive AWS Support adoption and customer enablement
  • Excellent language capabilities in both Mandarin and English
  • A record of driving operational excellence and continual improvement in highly technical support environments
  • A deep understanding of what great customer service means
  • Proven strong leadership skills to manage changes and critical issues in a highly dynamic environment
  • Proven strong customer facing skills
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15 Site Leader resume templates

1

Ace Site Leader Resume Examples & Samples

  • Will be responsible for applying ACE operating system (Lean and Quality tools) including 5S, TPM, Lean Cell Design, Standard Work, Policy Deployment/Hoshin Planning, Pull systems (kanban & supermarket), Root Cause/Corrective Action, Process Capability, Design of Experiments, etc. at each site
  • Responsible for providing daily direction, coaching and mentoring to a team of ACE Pilots with direction from the ACE manager
  • Will lead and support initiatives to help the organization meet deployment goals for ACE to achieve ACE Silver in 2015
  • Will drive continuous improvement using the fundamentals of lean, six sigma, and employee involvement
  • Plan, lead and facilitate continuous improvement events, event teams, and other project teams
  • Coach leaders and employees to drive improvements in the performance of production and support processes through Process management and improving Process maturity
  • Educate and train leaders and employees on ACE tools and other continuous improvement methods and processes
  • Ensure ACE tools are used across the organization to reduce process lead times, improve cost of poor quality, first pass yield and on-time delivery
  • Facilitate Value Stream mapping workshops and utilize various ACE tools such as MFA, 5S, TPM, Setup Reductions, Kanban, etc
  • Lead and participate in benchmarking activities inside and outside of UTC businesses
  • Develop a Lean Transformation Plan to link the value stream and integrate production with logistics and drive/facilitate the site leadership to execute the plan including: Cell design, Optimal Material Presentation/Line Feeding, Takted material delivery, Establishing pull systems with suppliers to minimize inventory and prevent missed delivery
  • Select a function
  • Administration
  • Airline Pilot/Copilot/Flight Engineer
  • Analyst
  • Business Development
  • Commerical and Industry Relations
  • Communications
  • Co-Ops/Interns
  • Customer Service
  • E-business
  • Engineering
  • Environment, Health & Safety
  • Facilities
  • Field Service Operations
  • Finance
  • General
  • General Management
  • Government Relations
  • Hourly
  • Human Resources
  • Information Technology
  • Internal Audit
  • International Trade Compliance
  • Legal
  • Management
  • Marketing
  • Operations
  • Other
  • Procurement
  • Program Manager
  • Project Manager
  • Quality
  • Research/Development
  • Sales
  • Strategic Planning
  • Supply Chain Management
2

Workforce Management Global Site Leader Resume Examples & Samples

  • Responsible for partnering with all process stakeholders (i.e. Contact Centre Management, Operations, and iGATE) to enable service and sales force to execute strategies by ensuring the appropriate planning of inbound, outbound and chat/email resources, and support capability are in place to facilitate first class, highly effective client experience
  • Responsible for achieving global service targets through proactive management of a multi-site, multi-skilled and one-bound environment. Monitors and identifies business trends and progress of key performance indicators ensuring material findings are shared with all stakeholders as needed
  • Accountable for National Leadership of specific assigned Resource Group(s) and collaborates with cross functional partners to achieve superb Operational excellence. Provides ongoing advice and counsel for forecasting, resource planning efficiency and effectiveness of inbound, outbound and chat/email resources
  • Responsible for developing and maintaining strong working relationships with process stakeholders ensuring collaboration, professionalism and cooperation against timelines and budget. Supports new initiatives and demonstrates capability to manage and lead continuous improvement projects
  • Plans and develops strategic learning plans geared toward WFM process education to enable and empower centre leaders to make sound decisions that appropriately balance business and employee needs
  • Leads and facilitates a cohesive Site Governance process that fosters collaboration between centre leaders, WFM and iGate team whereby key centre planning activities are addressed, planned and executed
  • Accountable for leading the escalation process for all capacity, forecasting, scheduling, site and global support related processes ensuring equal participation from all stakeholders including iGATE
  • Collaborates with iGATE and local partners on any scheduling and/or intra-day process/issue resolution to achieve service targets and manage any unplanned events to meet/exceed site and global service targets. Has authority to make decisions or resolving tactical issues impacting service targets and/or client experience at source
  • Acts independently as a liaison between local Management, WFM management and Igate to ensure an on-going knowledge transfer of achievement of service goals is shared with all process stakeholders in a timely manner
  • Accountable for clear and timely communication of changing needs of the local business to iGATE and Senior WFM Management ensuring the Advice Centre is running to optimal performance based on pre-defined metrics
  • In collaboration with iGATE assists Advice Centre management in identification of areas of improvement to better manage the centers performance (i.e. high absenteeism trends in Line Of Business (LOB), Center, etc)
  • Proactively identifies innovative opportunities to enhance client experience and business/process efficiency and effectiveness. Understands full impact of end to end WFM planning and intra-day monitoring processes and balances converging forces of resource optimization needs and local business unit goals
  • Proven WFM background coupled with a client first orientation aligned to strategic client and employee value propositions
  • Strong and demonstrated Facilitation and Problem Management capabilities
  • Ability to work closely with External Service Partners (Vendors)
  • Strong technical knowledge of WFM source systems e.g. Aspect, Genesys, Avaya etc
  • Strong knowledge of WFM processes and procedures to facilitate liaison with business partners
  • Should be current with and proactive in keeping in step with latest Service Delivery (Back office) and WFM technologies and trends
3

Senior R&D Manager / Site Leader Resume Examples & Samples

  • Will determine specific processes, development schedules and product/component designs
  • Lead verification and validation activities through regulatory clearance and design transfer
  • Direct or indirect supervision of engineers and/or technicians. Will evaluate the performance of direct reports based on pre-established performance parameters. Will coach and develop direct reports
  • Will monitor and control progress of projects to ensure sound application of engineering principles are being used and design intent is being followed/achieved
  • Coordinates with and/or directs other units, facilities, vendors and managers as needed to ensure specific cost, time, quality and/or regulatory standards for products are being met
  • Will train others on functional area related topics
  • Responsible for direct reports’ compliance with company policies and corrective actions
  • Evaluates new software and hardware technologies for consideration in future platforms and/or designs
  • Builds and maintains relationships with relevant third party designers, manufacturers and industry thought leaders
  • Maintains cross-divisional relationships across Stryker businesses for collaboration on current and future products/platforms
  • Drives product/portfolio-specific strategy with Connected Care and LINK teams to ensure successful integration
  • In partnership with marketing leadership, contributes to the long-term vision and strategy for the portfolio
  • Manage business activities for the site
  • Foster a collaborative and cross functional atmosphere with all team members
  • Act as liason for all functions located at the site
  • Demonstrated mechanical/electrical design and problem solving skills
  • 10+ years related engineering experience
  • 3+ years technical management experience
4

Site Team Leader Resume Examples & Samples

  • 1-Strategic Site Plan– the STL is Responsible and OWNs the creation, and on-going evergreen status of the Strategic Site Account Plan in the structured template and process as defined within the Global Strategic Accounts Program
  • Prepare briefing documents for collaborative Site planning Workshops, which are aimed at information sharing within the Strategic account Team and across organizational borders
  • Provide aid to the Strategic Account Leader in developing the Strategic Corporate Account Plan
  • Collaborate with the Strategic Account Leader and other Site Team Leaders to leverage corporate initiatives and site value creation
  • Coordinate and monitor key activities across Divisions and other Emerson employees who call on the site
  • Maintain a Relationship Map for the strategic contacts of the site
  • Within the broad Emerson portfolio shall the STL shall have special focus on
5

Site Leader Resume Examples & Samples

  • Leadership of the AWS Services operations team aiming at a continuously improved customer experience in the Mandarin market
  • Management of the staff, operational processes, systems and budgets required to provide the world’s best support to AWS customers
  • Work directly with Global AWS support teams to ensure a high quality, fast resolution customer experience
  • Drive customer communication and total customer experience during AWS critical events
  • Drive projects that improve support-related processes and our customers’ technical support experience
  • Ensure the AWS Services support product offering reflects the needs of the regional market
  • Engage with regional sales and other stakeholders to drive AWS Support adoption and customer enablement
  • Excellent language capabilities in both Mandarin and English
  • Proven experience in managing highly technical support teams in a senior position is a must
  • A record of driving operational excellence and continual improvement in highly technical support environments
  • A deep understanding of what great customer service means
  • Proven strong leadership skills to manage changes and critical issues in a highly dynamic environment
  • Proven strong customer facing skills
  • The ability to perform and lead large teams under pressure
  • Experience with leading highly technical teams providing web related technologies such as Systems administration (Linux and/or Windows) and Networking (DNS, TCP/IP, SSL, DHCP, Load Balancing)
  • Proven track record in providing inspirational leadership to large technical teams
  • Degree in Computer Science, Computer or Electrical Engineering, or a related field
  • Deep experience with AWS service offerings
  • Master’s degree in Computer Science, Computer or Electrical Engineering, Mathematics, or a related field
  • Proven experiences of building new teams
6

OSS Regional Asean & KL Site Leader Resume Examples & Samples

  • Drive standardization, automation and consolidation/centralization
  • Establish and administer the annual budgets and manage expenditures in order to operate within the approved budget
  • Develop and maintain a roadmap and direction for OSS including sourcing and location strategy
  • Interface and consult with other functional leads within IT Services to coordinate planning and activities
  • Establish and maintain effective relationships with local HR, and understand the local people policies for countries in which staff are located
  • Maintain a good understanding of the business objectives, processes and supporting IT needs of all customers in the region. Stay sensitive to unique local needs
  • Build relationships with key senior leadership in the region to help manage IT needs and issues
  • Communicate significant IT activities in the region effectively so that they are understood by end-users in that region
  • Primary interface to Global IT Services leadership
  • Senior IT Services person onsite, providing leadership to the entire Kuala Lumpur IT team
7

Site Leader Resume Examples & Samples

  • Create a strategic road map spanning multiple years for the Home-Based Agent Virtual Contact Center expansion
  • Recommend, create, and oversee the business case for the continued operational expansion
  • Lead project teams that include representatives from Finance, Finance, HR, Legal, Technology, etc
  • Bachelor’s degree or significant comparable experience in the CS sector
  • 5+ years of relevant experience in project management/senior leadership
  • 5+ years of relevant experience in customer service
  • Experience leading teams to deliver cross functional projects
  • Significant (mostly domestic) travel 25% of the time required
  • Fluency in Japanese and business level English required
8

Site Team Leader Resume Examples & Samples

  • Knowledge and experience in the water industry
  • Good IT skills and knowledge of using mobile field devices
  • Holder of the certificate in Site Safety Management (or attended 5 day course)
  • Hold relevant CSCS card
  • Profound experience in M&E/construction industry
  • Commercial awareness and ability to work to a budget and programme
  • Good communicator able to communicate detailed data to a non-data literate audience and be able to pass on skills
  • Ability to work to tight deadlines and manage/prioritise workloads
  • B self-organised and can organise others
  • To be assertive, diplomatic and a good motivator of the labour force
9

External Site Quality Leader Resume Examples & Samples

  • Responsibility for Calibrated Quality Oversight at the assigned External Partners (ExP) based on the product type, capabilities, quality and compliance performance of the ExP, to assure that goods are produced in conformance to cGMP´s, applicable procedures and in compliance with applicable regulations. Responsible for compliant ,effective and efficient quality systems at the partner, supporting continuous improvement activities
  • Responsibility for Analytical support as part of the Calibrated Quality oversight, including Analytical Deviations related to validation testing, product release or stability testing. Responsible as well for Analytical method transfer coordination in new product introductions at the ExP
  • Responsible to incorporate strong risk management principles including special focus on data integrity at the External Partner and supporting the end to end risk management program (E2E) and the quality risk management (QRM) program
  • Responsible for the development and maintenance of Quality Agreements with the assigned ExP, providing input into the development of contractual agreements with the ExP
  • Ensures Permanent Inspection Readiness at the assigned ExP
  • Responsible for inspection support in Regulatory or Divisional audits . Reviews all audit outcomes pertaining to the EP and ensures appropriate and timely corrective actions are identified and implemented
  • Responsible for quality aspects of the localization projects for launching in new markets
  • Conducts quality Due Diligence assessments for pre-approval considerations of new ExP’s or introduction of new products. Once ExP is selected , or new product introduction approved, is responsible together with the functional groups at the market team for site readiness, validation strategy, validation execution , filing preparation and on time launch
  • Leads significant investigations including Fact Findings and product recalls as needed
  • Build and maintain strong relationship with External Parties and with business and functional areas to conduct Tier meetings, Joint Steering Committee meetings and Business Review Meetings to achieve Divisional objectives
10

Production & Services Site Leader Resume Examples & Samples

  • Bachelor's Degree from an accredited university or college (OR a High School Diploma / GED with a minimum of 4 years of experience in manufacturing)
  • Minimum of 3 years of experience in Operation Management
  • Strong interpersonal and leadership skills
  • Ability to coordinate several projects simultaneously
  • Proven analytical and organizational ability
  • Knowledge of lean manufacturing processes
  • Knowledge of the disciplines of manufacturing management such as production and inventory control, variable cost productivity, and fulfillment metrics, quality systems, cost systems, project management, and fulfillment metrics and procedures
  • Knowledge of water treatment technologies and processes
11

Site Leader Resume Examples & Samples

  • Manages day-to-day relationships with multiple Delivery Service Providers (DSPs) and monitors delivery metrics
  • Managing and driving the manpower demand plans, schedules, quality initiatives, process change initiatives and assist the business to achieve year on year improvements within its operating plan
  • Manage a team within a very fast-paced/time-critical and demanding environment. Typically a team will consist of workforce from a variety of sources permanent/temporary and contract labour and the role holder must set the appropriate expectations with his team on managing the workforce in an appropriate, engaging and pro-active manner
  • Develops talent - Create, lead, engage with and direct a workforce to drive enhanced performance through our people agenda. This will include at all levels of the business - safety of our people, employee engagement, performance leadership, talent & succession and training & development
  • Implements change and/or develop new processes as required to provide ability to better service Amazon customers, reduce cost to serve and improve contribution
  • Set/clarify requirements and expectations for operation manager & shift managers
  • Working with key business partners such as Transport & Sort, ISP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering to deliver the operating plan and to secure required support and resources for projects and initiatives
  • To drive a customer-focused culture within the operations department by implementing and managing initiatives and tools that aim to achieve customer satisfaction, loyalty and retention through delivery of excellent service levels
  • To meet the targets on delivering on time and in perfect condition in order to achieve customer satisfaction through an efficient operations process at optimum cost. Exceed all performance targets
  • To effectively plan permanent and subcontract labour, facilities and equipment resources to meet and exceed internal and external service levels at all times, and to provide excellent service to customers
  • To ensure that the station meet and exceed the HSE regulations. Maintain excellent 5s and FSI audit results and manage with the self-audit process
  • Developing and maintaining a strong culture of Health and Safety practices and initiatives including ensuring depot practices are compliant with legislation and policy through effective monitoring, auditing and reviewing of practices on site
  • Participate in cross-functional Process and Business Improvement projects within the operation and the broader Amazon EU Operations network
  • BASIC QUALIFICATIONS
  • Bachelors degree or equivalent level qualification
  • Experienced in working as a manager in the transportation industry and possess expertise and a solid understanding of carrier operations
  • Able to demonstrate good business judgment with a track record of successfully delivering quantifiable results
  • An analytical thinker with project management skills, attention to detail, an ability to influence others, and exceptional organisational skills
  • Strong in oral and written communication skills with the ability to think clearly, analyse quantitatively, problem-solve, support scope of requirements and prioritise
  • Able to manage detail, establish root cause and be able to extract and manipulate data
  • Proven in delivering projects within scope, time, budget and quality
  • Entrepreneurial in mind, with the tenacity to develop ideas independently and thrive in fast-paced environment is crucial
  • Managing and driving production within specified area/s and process improvement through efficiency and change, therefore a strong bias for action is required
  • Analytical and excel trained with excellent communication skills
  • Fluent in German and English
  • Ideally you will have experience of lean manufacturing techniques/six sigma
12

Site Leader Resume Examples & Samples

  • A minimum of a Bachelor’s degree is required, with an ideal focus in chemistry, engineering, or a related technical discipline is required. A Master’s degree preferred
  • A minimum of ten (10) years of direct related experience in manufacturing is required
  • A minimum of five (5) years’ experience leading a major manufacturing or quality operations function in a manufacturing plant is required
  • Proven experience leading cultural transformation and environment turnaround is required
  • Experience working in a Union based environment is highly preferred
  • Strong understanding of cGMPs and demonstrated success leading cGMP-compliant operations and interacting with regulators is highly preferred
  • Demonstrated capability to develop people is required
  • Demonstrated record of achievement with respect to the mission elements relating to quality, customer service, EHS, product cost, bringing new products to market, and new product introductions
  • Demonstrated commitment to values-based leadership and achieving objectives in a manner that is supportive of the Leader Behaviors
  • Demonstrated leadership, management and technical capabilities; a successful track record developing strong leaders; and a commitment to mutual accountability
  • Excellent verbal, written and interpersonal communication skills
  • Demonstrated aptitude and attitude to get immersed in the resolution of technical challenges and technical advancements
  • Ability to understand and utilize financial analyses to make good decisions in a manufacturing environment
  • Demonstrated ability to plan, implement, and achieve significant, complex goals and objectives
  • Process Excellence Certification is highly preferred
  • Broad project management skills is preferred
  • Broad negotiation skills are required
  • General consumer goods experience is preferred
  • This position is located in Lititz, PA and may require up to 20% domestic and international travel.Plant Management
13

Multi Site Leader Resume Examples & Samples

  • Maintains friendly, efficient, positive customer service attitude toward customers, clients and co-workers. Is anticipative of/responsive to customer needs
  • Responsible to work with Nursing and the Unit Leader team to prioritize the business and labor according to the volumes
  • Responsible to work with Unit Leaders, Team Leaders and dispatch to pull together all of the daily key information
  • Ensure the business is running with the proper amount of labor necessary
  • Responsible for performing patient/customer and employee rounding
  • Responsible for performing service recovery to patients/customers who have received unsatisfactory service
  • Responsible for running shifts and daily operations for all hospitality service lines
  • Supports the area of Food Service by coordinating and/or performing such tasks as patient order, meal delivery, tray pick up and floor stock; monitors and troubleshoots patient refrigerator temperatures and ensures that stock is rotated within the refrigerator
  • Supports the area of Housekeeping by coordinating and/or performing such tasks as daily cleaning, discharges, burnishing, and building tour inspections
  • Supports the Customer Service Center by coordinating and/or performing support service activity which includes taking service calls and dispatching the appropriate personnel to handle the issues; could perform such tasks as way-finding and parking if necessary
  • Supports the area of Patient Transport by coordinating and/or performing any patient and non-patient activity
  • Supports the area of Central Supply by coordinating and/or performing any central supply order and delivery
  • Performs a number of group huddles with employees in each department to update each on any news or changes
  • Gives input on employee evaluations as well as assisting with disciplinary counseling
  • Assists with the hiring process and applicant selection
  • High School Degree or G.E.D. preferred
  • Position requires that the individual have at least six months experience in a hospitality service line or related field. Previous leadership experience is required
  • Requires the individual to have a valid PA Driver’s License if operating cars or company vehicles
  • Must be able to read and write to facilitate proper communication with others
  • Mathematical ability required. Must be able to perform simple mathematical calculations
  • Must have the ability to take initiative for problem solving, decision making, and managing employees
14

Site Leader Resume Examples & Samples

  • Set metrics and KPIs for direct reports and departments within the Operations Center. Work closely with global process owners and stakeholders to drive delivery of company objectives. Hold self, and groups accountable for delivery on time and within AOP budget
  • Communicate expectations to Operations Center personnel regarding compliance with Ethics, Safety, local Laws and Grace Values. Ensure standards are maintained by employees and management with third party businesses, Government officials and business associates; Lead by example
  • Continue to benchmark, recommend and implement best practices for the center and the business
  • Maintain, test and evolve best in class Disaster Recovery and Emergency Response Plan. Communicate status updates and regular reports during Disasters and Emergency situations
  • Represent Manila Operations Center to Executive Leadership
  • Manage and communicate change effectively within the Operations Center and with key stakeholders. Reduce uncertainty and provide clear direction forward when required
  • Lead, participate, and/or contribute to other tasks and projects as deemed necessary and appropriate by the Business Leaders and/or Executive Leadership Team
  • Genuine leader able to think and manage strategically to support and influence teams
  • Demonstrate courage and edge to manage expectations of Business Process Owners and Key Stakeholders
  • Excellent Communicator - listening, written, and presentation skills
  • Ability to harmonize the efforts of the Center team to continue to drive engagement and deliver results
  • Interpersonal savvy to work effectively with diverse groups of people and hands on leadership with integrity and decisive judgment
  • Strong customer focus and orientation
  • Able to understand, interpret and translate goals and objectives of multiple stakeholders
  • Global thinker and ability to translate strategy into operational objectives
  • Excellent organization skills, results and action oriented approach to work
  • Ability to accurately evaluate people
  • Can facilitate and lead organization change efforts toward continuous improvement
  • Leadership of projects and people
  • Familiarity with Six Sigma and Lean methodologies
  • Functional knowledge of applicable technologies, including SAP
  • Analytical skills and creative approaches to challenges
  • 10+ years people leadership/management experience
  • Bachelor’s degree Business, Commerce related field
  • Experience leading in a shared services/ BPO center for a multinational corporation preferably US-headquartered
15

Site Leader Resume Examples & Samples

  • Strong business judgment, analytical acumen, communication and presentation skills necessary for relationship building with business leaders and teams across all levels of the organization to quickly create productive collaborations
  • Exceptional interpersonal and leadership skills – servant leader with the ability to collaborate, leading through influence across a complex, global organization to drive direction. Strong facilitation and negotiation skills
  • Ability to explain complex technical issues in a way that non-technical people may understand
  • Superior organizational skills and an affinity for detail. Able to simultaneously manage multiple, mission-critical projects and the flexibility to adapt to changing priorities
  • Strong team builder and leader. Coaching skills: the ability to develop one’s direct reports
  • Proven ability to recruit, motivate and develop a superior team and establish clear definition of functional excellence
16

Team Leader Site Services Resume Examples & Samples

  • Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 5 years) or equivalent and relevant combination of education, training, & experience
  • 1+ year of leadership responsibility
  •  Knowledge of Good Clinical Practices
  •  Strong attention to detail
  •  Strong organizational skills
  •  Accurate data entry skills
  •  Proficient computer skills including Microsoft Office
  •  Effective negotiation and problem resolution skills
  •  Good verbal communication skills
  •  Superior analytical, interpersonal and time management skills
  •  Critical thinking and problem solving skills to support quality decision making
  •  Ability to work in a collaborative team environment
17

IT & OT Site Leader Resume Examples & Samples

  • Service Operations – Experience managing applications and infrastructure components in a production environment. Demonstrated track record of managing continuous improvements to service including developing the scorecards necessary to measure successful operations. ITIL Foundation Certified would be beneficial
  • Application & Integration – ability to maximize value through best in class IT Strategy for application lifecycle at the site and region/sector driving governance, user experience, application integration to drive value and productivity for PS
  • Collaboration/Vendor /Partner Management ‐ Ability to work effectively in a highly matrix organization where boundaries are sometimes unclear. Works well across teams functions, and organizations and is seen by others as a strong team player. Successful track record of building strong working relationships with all levels of leadership and respected as the expert in their field in the plant environment
  • Leadership: Demonstrated ability to work effectively in a 'start-up' type environment. The successful candidate will play a big part in fine tuning this new role and identifying the work processes and business processes necessary to ensure Operational Excellence in a Plant environment
  • IT/OT Infrastructure understanding - includes NT servers, Networking, Firewalls, Voice, Mobility and Personal Computing
  • Project Management – Proven ability to successfully deliver medium to large projects
  • IT Security & Risk – proficient level of awareness is required (Beneficial areas include CCNA and Global Industrial Cyber Security Professional (GICSP)
  • Financial and Budget Management – ability to manage the E2E Region/Sector IT Budget
18

Modern Trade Manager & Site Leader Resume Examples & Samples

  • Determines annual unit and Revenue plans by implementing channel strategies; analyzing trends and results
  • Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories in MT; projecting expected sales volume and profit for existing and new products
  • Implements national sales programs by developing field sales action plans in MT
  • Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
  • Establishes, propose and adjusts selling prices by monitoring costs, competition, and supply and demand
  • Completes national MT sales operational requirements by scheduling and assigning employees; following up on work results
  • Maintains national MT sales staff by recruiting, selecting, orienting, and training employees
  • Maintains national MT sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results
  • Contributes to team effort by accomplishing related results as needed
  • Delegate responsibility for customer accounts to sales personnel
  • Co-ordinate sales action plans for individual salespeople
  • Oversee the activities and performance of the sales team
  • Ensure sales team have the necessary resources to perform properly
  • Evaluate performance of sales staff
  • Provide feedback, support and coaching to the sales team
  • Investigate lost sales and customer accounts
  • Track, collate and interpret sales figures
  • Help prepare budgets
  • Control expenses and monitor budgets
  • Maintain inventory control
  • Analyze data to identify sales opportunities
  • Develop promotional ideas and material
  • Cultivate effective business relationships with executive decision makers in key accounts
  • Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
  • Committed to continuous education through workshops, seminars and conferences
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
  • Proven ability to drive the sales process from plan to close
  • Excellent mentoring, coaching and people management skills
19

Multi Site Leader Resume Examples & Samples

  • Ensures system adherence to Prima production system
  • Ensures system adherence to all sanitation programs
  • Ensures system adherence to Food program including production record accuracy, Prima data entry, and recipe compliance
  • Ensures patient satisfaction results regarding temperature and quality of food
  • High School Diploma or G.E.D. preferred
  • Previous experience within the Food/Hospitality industry is strongly preferred
20

Site Leader / Manager Resume Examples & Samples

  • Knowledge of all aspects of operations of a freestanding radiation oncology center including clinical, clerical and financial functions
  • Knowledge of marketing for a freestanding radiation oncology center
  • Supervisory experience and skills
  • Effective public speaking skills with the ability to articulate complex information in understandable terms
  • Ability to communicate clearly with all levels of staff within the department, physicians, hospital administration, and patients
  • Ability to work in a matrix-management environment to achieve campus as well as institutional goals
  • Computer proficiency, particularly in Aria; Chrystal Reports; Microsoft Access, Word, Excel, Powerpoint, Outlook; and internet searches
  • Project planning management skills
  • Minimum of five years experience as a licensed Radiation Therapist
  • Minimum of three years experience in leading, supervising or managing operations of a radiation oncology center
  • Bachelor’s or Master’s degree in business or healthcare administration, or in other relevant business or health-care discipline (Preferred)
  • Experience working in a matrixed management environment for a large, multi-site hospital system (Preferred)
  • Current, valid State of Florida radiation therapy license or eligible to obtain a valid license within 90 days of employment
21

Site Leader Resume Examples & Samples

  • Responsible for Driving Positive Employee Relations
  • Facilitate team meetings, drive actionable, and deliverables to ensure we meet all time lines as a team
  • Work closely with Local management of S&C Nanjing Site, Site HRG Team & COEs (Staffing, Compensation & Benefits) to drive synergy and compliance with local practices
  • Act as a Hiring Manager for any new position approval at the Site
  • Identify & work on Process improvements/Continuous Improvement initiatives
  • Establish metrics and CTQs for GPS processes and compliance month on month
  • Constantly explore opportunity to grow GPS Center in China as per AOP plan
  • Manage Profitability of the center through robust governance mechanism (Plan, Review, Report and Ensure compliance)
  • Ensure smooth transition with detailed documentations for all processes
  • Meet/Exceed all Customer CTQs
  • Graduate / Post Graduate with approx 8-10 yrs of overall work experience
  • Fluency in English & Chinese Language and ability understand local dynamics
  • Process focused (GB Certified Preferred)
  • Ability to work in ambiguous environment with limited guidance
  • Result driven and team-oriented
  • Understanding of supply chain
  • Prior experience in a BPO Industry will be an added advantage
  • Experience in Operations Management (Service Delivery)
  • Can work in multi-cultural global environment
  • Flexibility to work in different shifts (Need based)
22

Site Leader Resume Examples & Samples

  • Assists outside sales by processing priority transactions (quotes & orders)
  • Processes product quotations & provides continuous follow up throughout the completion of the customer purchasing cycle
  • Establishes and maintains customer relationships; learns and evaluates customer operations to aid in identifying customer objectives, requirements, preferences
  • Gather and analyze data though use of various reporting tools (Warehouse Management System (WMS), IBM TM1 Perspectives, Solar Eclipse)
  • Recommend measurements to track productivity, OTD, fulfillment, etc
  • Analyze existing supply chain network and provide input to future strategies (facility network design, location, network optimization)
  • Review customer's on hand material in all designated areas
  • Create customer order using technology such as customer portal, VMI software, etc
  • Utilize EDI or other means to create customer order into ERP system
  • Lead and coordinate all warehouse operations including delivery scheduling, inbound and outbound processes, safety requirements, and special customer requirements
  • Inspect company vehicle for visual defects when vehicle is not running and operating defects while vehicle is running
  • Load merchandise into company vehicle
  • Deliver merchandise to customers
  • Put away material on customers floor at ‘point of use’ locations
  • Assemble customer order; verify quantity, description & accuracy of orders
  • Maintain warehouse. Keep shelves and floor in clean condition
  • Follow all established warehouse Standard Operating Procedures
  • Follow all Environmental, Health and Safety rules and operate in a safe manner
  • Other duties as assigned
  • High school diploma or two-year technical degree or more preferred
  • Customer oriented and motivated with excellent communication, organization, and problem-solving skills
  • Ability to prioritize and manage multiple tasks and deadlines
  • Strong leadership and organizational skills
  • Excellent negotiation skills, interpersonal skills and ability to drive decisions with influence
23

Site Leader PTO Resume Examples & Samples

  • Provide specific direction to SGS employees on a daily basis on the work activities that need to be accomplished, typically through a pre-work or start of shift “tail gate” meeting
  • Solve day to day production and process problems within the department
  • Train & motivate staff, set goals, review performance and assess training needs, at least once a year
  • Ensuring each person within their responsibility has undergone an orientation, and has sufficient knowledge for their safety and health while at work
  • Ensuring that each person has sufficient information, resources and materials to do their job safely
  • Directly responsible for ensuring all safety equipment is in place on a daily basis
  • Hold regular communications with our customers and SGS management to ensure important issues are being shared with everyone in a timely fashion
  • Facilitate monthly safety meetings for all employees (including development of an agenda for the meetings and minutes for group wide distribution of the meetings)
  • Take charge of all initial incident investigations concerning SGS operations. This includes follow-up on action items and counselling/disciplinary action with employees
  • Provide absence, vacation, and relief coverage scheduling as required in all of the areas
  • Ensure proper training and certification of all employees to MOT, OSHA, TDG, MARSEC and customer guidelines
  • Work with the customer’s processes to develop and update facility operations procedures
  • Administer both “for cause” and random drug and alcohol screens
  • Coordinate all industrial hygiene testing/monitoring for SGS employees as required by the customer’s programs
  • Ensure employees understand what our expectations are and establish standards on performance for the entire workgroup
  • Provide coaching and counselling to employees as necessary to ensure their on-going development. This will include performing periodic performance reviews (at least annually)
  • Initiates pre-employment drug and alcohol tests for new hires
  • Take the lead on timekeeping requirements for CDMS (Contractor Data Management System)
  • Identify process improvements and efficiencies that will benefit the customer and SGS
  • May be assigned and coordinate special or ad hoc projects as needed
24

Site Miqa Leader Resume Examples & Samples

  • Lead the site MIQA steering team, and coordinate related activities
  • Provide direction on plant equipment inspection and repair strategies and plans, particularly during shutdowns
  • Manage content and implementation of Plant Standards on MIQA by providing technical expertise on process safety matters
  • Identify, and lead where appropriate, focused MIQA improvement efforts for the site
  • Maintain the site MIQA manual, and associated documents and work systems (including content in IT / CMMS systems related to MIQA)
  • Participate in first party PSM audits, as both an auditor and an auditee
  • Support second party PSM audits of the site (MI and QA elements)
  • Supplier auditing (local suppliers)
  • QC management (Maintenance repair and operating supplies)
  • QA systems on site
  • Maintenance training and development
  • Provide training and coaching as needed for area MIQA resources (reliability engineers, inspectors, etc.)
  • *WE ARE NOT ABLE TO OFFER VISA SPONSORSHIP FOR THIS ROLE
  • Bachelor's degree in engineering; prefer Mechanical
  • Minimum of 5 years experience in equipment reliability / mechanical integrity / QA experience in a chemical/refining plant environment
  • High hazard processes experience
  • Rotating equipment reliability and lubrication experience
  • Understanding of the principles of: Process piping and vessel test/inspection/repair techniques; Materials Science; Lubrication, Predictive techniques for fixed, rotating, power distribution equipment and instrumentation e.g. vibration analysis, nondestructive testing, thermography, etc.; Total Productive Maintenance (TPM); Total Equipment Effectiveness (Uptime); Equipment Life Cycle Cost; Root Cause Failure Analysis (RCFA) and Failure Mode and Effect Analysis (FMEA); Engineering codes and their application