Security Operations Manager Resume Samples

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J Stoltenberg

Jordane

Stoltenberg

874 Mraz Underpass

Dallas

+1 (555) 820 0699

874 Mraz Underpass

Dallas

Phone

p +1 (555) 820 0699

Experience Experience

Phoenix, AZ

Security Operations Manager

Phoenix, AZ

Reynolds, Prosacco and Dach

Phoenix, AZ

Security Operations Manager

Demonstrated working knowledge of Workplace Incident Management, Emergency Response, Crisis Management, and Business Continuity
Perform regular performance reviews as well as provide input to matrixed direct report performance reviews
Work with the General Manager to assist in developing business for the office
Demonstrated working knowledge of Workplace Incident Management
Work with your peers to assist the global Security Operations Manager in defining the overall security response strategy for Amazon
Develop technical documentation describing the deployment, configuration, and management of shared, networked, and multi-user information security systems
Work with Security Site Managers to improve security policies, standards and practices and build a safe and secure environment for our employees and guests

Detroit, MI

Physical Security Operations Manager

Detroit, MI

Will, Bednar and Dooley

Detroit, MI

Physical Security Operations Manager

Planning, directing, and executing event security for small to medium size in-region internal events
Developing, maintaining and updating security policies and procedures
Directing incident response and in exigent circumstances, managing in the field the response to such incidents
Executing operations consistent with corporate security standards and enforcing those standards through investigation and escalation when necessary
Meeting or exceeding service level agreements (SLA's) for incident response and investigations
Proven track record in managing security operations and security personnel and delivering high quality, customer-oriented security programs
Participation in the planning and execution of Dreamforce

present

San Francisco, CA

Information Security Operations Manager

San Francisco, CA

Kautzer LLC

present

San Francisco, CA

Information Security Operations Manager

present

Leading network and application security personnel, developing strategy, setting goals and providing performance and professional development feedback
Opportunity to work with and manage multiple third party service providers providing security service
Correlates network activity across networks to identify trends of unauthorized use
Managers vendors and oversees their performance
Performs other work related duties as assigned
Analyzes components of the Information Security Program to identify weaknesses and develop opportunities for improvement
Manage outsourced vendors that provide information security functions for compliance with contracted service-level agreements

Education Education

Bachelor’s Degree in Computer Science

North Carolina State University

Bachelor’s Degree in Computer Science

Skills Skills

Creative problem solving
Ability to learn and adapt to rapidly changing environments
Ensures team member participation in the testing process through written test cases, automated tests, manual testing, analysis of results, and certification of all software releases running on IBM products
Sets expectations for each direct report at regular intervals and delivers performance reviews at the end of the agreed upon evaluation period
Reports status of programs to all levels of the business, from junior engineers all the way to organization directors and executives
Utilizes the agile methodology to plan, implement, and lead work in a team environment
Ensures designs and code are implemented in an optimal fashion for performance, reliability, testability, and supportability while minimizing complexity
Communicates with team members on a regular basis, ensuring their project efforts are prioritized properly based on organizational objectives
Ensures complete documentation is provided in the form of commented code, problem status information, functional specifications, and design documents
Ensures development, tests, and documents are completed in a thorough and timely manner

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15 Security Operations Manager resume templates

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Cyber Security Operations Manager Resume Examples & Samples

The ability to identify, develop and maintain key information security risk and operations processes
Subject Matter Expertise in the Information Security space, incorporating both technical and process/operational elements
Experience of the following technologies:-
Good familiarity with productivity tools, including: MS Office, Sharepoint, workflow systems. Excellence with Microsoft Excel for data analytics is mandatory

Security Operations Manager Resume Examples & Samples

Assist with security and safety awareness training programs
Provide additional operational support and guidance to the regional security teams, as required
Assist with risk management mitigation and analysis
Provide detailed, accurate and timely reports for the Regional Physical Security Manager
Collaborate with the Facilities Management, InfoSec, Event Ops and other key partners to build innovative and creative security strategies
Ensure compliance with Global Standards and Global Programs
Work with Security Site Managers to improve security policies, standards and practices and build a safe and secure environment for our employees and guests

International Information Security Operations Manager Resume Examples & Samples

Oversee the design, implementation and maintenance of technology security controls for NBCU Internationally operated business interests & operations
Manage the information security functions of the Internationally operated business interests & operations, Identify risks and system needs, perform threat assessment of identified vulnerabilities, define solutions and set standards, establish security policies and procedures
Maintain ownership of development, compliance and exceptions to established policy
Provide active leadership for incident response and crisis situations. Develop and expand the capabilities of the response program and process for International Operations
Participate in All International enterprise Technology Design Review sessions
Provide and/or enhance program management functions to support deployment, upgrading, and enhancement to the global technology security infrastructure
Support R&D efforts for security-specific technologies
Work with other Technology Security and International Business team members on policy compliance efforts in accordance with NBCUniversal, industry privacy and security regulations, and guidelines set forth by, Country, Federal and local laws, as applicable
Demonstrable experience in IT Infrastructure, networking and security
Demonstrable experience in multi-national business operations and technologies
Demonstrable experience working in a multi-dimensional program environment involving complex technologies and geographically disparate businesses
Demonstrable experience working with security technologies including security architecture, IDS/IPS, digital certificates, encryption and authentication, advanced anti-malware systems and technology security log collection, optimization, and deep analytic analysis
Demonstrable experience working in an international media and entertainment business operations
Degree in Computer Science or equivalent field of study
Six Sigma trained; Green or Black belt certification
Demonstrated knowledge of recognized Technology Security-related standards and technologies
Demonstrated knowledge of International Technology Security and Privacy regulations, laws, and policies

Physical Security Operations Manager Resume Examples & Samples

Coordinate regional daily security operations as determined by the Regional Physical Security Manager
Manage all security vendors against FB issued KPIs and expectations
Provide additional operational support and guidance to the regional security teams
Assist with project related security strategies, as required
Risk management mitigation and analysis
Provide detailed, accurate and timely reports to the Regional Physical Security Manager
Collaborate with key partners to build innovative and creative security strategies
Work with other Security Site Managers to improve security policies, standards and practices and build a safe and secure environment for our employees and guests
Understanding of Physical Security design specifications and standards
Ability to speak additional languages preferable
Experience with security technologies including CCTV, Access Control, and Incident Management Systems

Enterprise Security Operations Manager Iv-dsf Resume Examples & Samples

Manage the operations and projects staff housed under the Physical Security & Investigations department, which ensures operational efficiency and targeted results are met for various business units. Responsible for the planning, leadership, problem resolution, analysis and reporting for assigned department. Plan and implement new methods and procedures to make daily operations more efficient. Implement recommendations for department policy changes and creates new unit policy and procedures. Consults and communicates with operations staff. Responsible for the strategic planning and short-term initiatives of department. Responsible for department contingency planning and regulatory compliance
Manage the planning, development and implementation of various projects and initiatives in support of the department and/or division. Develops project plans ensuring activities to be performed, estimated time frame and effort, and other pertinent information is covered. Manage the day-to-day project activities. May be responsible for directing complex, critical and visible projects impacting the division and/or bank wide
Responsible and accountable for the budget process for the operations departments. Exercise usual authority of manager concerning staffing, performance appraisals, promotions, salary recommendations and terminations. Oversees training and development of direct reports. The position is responsible for the day to day and strategic direction of the department and requires a thorough knowledge of business, applicable regulations and affiliated technology
The incumbent must be able to plan, organize and supervise work of staff (operations manager, project administrator, and support staff) and produce results. The position works with uncertainty with discretionary solutions, possesses moderate risk to organization. Oversee a department of 6 employees, providing project and operations support to Physical Security & Investigations teams comprised of 33 employees
Bachelors’ Degree or in lieu of degree four to five years relevant experience
Minimum five years operations experience
Minimum five years supervisory/management experience
Knowledge of applicable products, systems and workflows
Understanding of Microsoft PowerPoint, SharePoint, Projects applications
Good knowledge of process improvement methodology and business process management techniques
Ability to work individually as well as a member of a team
Ability to handle multiple tasks in support of various assignments
Ability to function professionally at many different levels (clients, management, and peers)
Strong interpersonal skills necessary for business partner relationships within and outside organization
Knowledge of bank strategic vision and mission with ability to link specific department/division mission
Knowledge of bank-wide policies and procedures and responsible area
Masters’ Degree preferred
LEAN, Six Sigma, and/or Project Management certifications a plus

Information Security Operations Manager Resume Examples & Samples

Acheive and maintain compliance with Payment Card Industry (PCI) data security standards
Acheive and maintain compliance with SOX-mandated information technology general controls
Maintain staffing and systems required to acheive PCI and SOX compliance
Balance business needs with security requirements
Lead the Information Security team members
Develop Information Security policies and recommend changes to existing policies
Assess risks and recommend practical solutions
Lead an effective Security Awareness program
Manage project timelines, goals, and objectives
Manage information security vendors and financial/budgeting processes
Conduct incident triage and investigation
Perform discovery and retention in support of potential or ongoing litigation
Other duties as assigned by supervisor

Security Operations Manager Resume Examples & Samples

Lead the planning process, reviewing product requirements and working with team members to implement product code according to IBM standards
Ability to learn and adapt to rapidly changing environments
Ensures team member participation in the testing process through written test cases, automated tests, manual testing, analysis of results, and certification of all software releases running on IBM products
Sets expectations for each direct report at regular intervals and delivers performance reviews at the end of the agreed upon evaluation period
Reports status of programs to all levels of the business, from junior engineers all the way to organization directors and executives
Utilizes the agile methodology to plan, implement, and lead work in a team environment
Collaborates with architects, leads, and other team members to accurately estimate the size and scope of engineering tasks required for development efforts
Ensures designs and code are implemented in an optimal fashion for performance, reliability, testability, and supportability while minimizing complexity
Communicates with team members on a regular basis, ensuring their project efforts are prioritized properly based on organizational objectives
Ensures complete documentation is provided in the form of commented code, problem status information, functional specifications, and design documents
Ensures development, tests, and documents are completed in a thorough and timely manner
Maintains knowledge of product environments and applicable software technologies
Demonstrated communication and collaboration skills

Security Operations Manager Resume Examples & Samples

Proven skills in Information Security and Investigations
Information Security qualifications
Strong communication skills / Relationship management
Minimum 5 years in a broad range of management areas with commercial exposure
Strong analytical and influencing skills

Security Operations Manager Resume Examples & Samples

Drive the delivery of new projects, policies, guidelines, and/or systems that increase efficiency and scalability
Prioritize tasks, personnel, and resources based on operational and budget requirements
Be a responsible central POC with external clients, business partners, and vendors
Serve as a self-directed, resourceful and intuitive project manager able to analyze data and metrics to make decisions
Manage Vendor Invoice Requests and Purchase Orders including cancelations, updates, delivery issues, and obtain feedback on services delivered
Manage vendor performance and service delivery, management meetings, execution of Global KPIs, and drive quarterly business reviews with all regional Global Security partners
Conduct weekly meetings with team of direct reports or other personnel as needed, to review needs and project updates
Possess a clear understanding of Facebook and Global Security goals and develop a clear vision of exactly how operations will help achieve them
Support the development of Processes, Best Practices, and other documentation for regional offices
Schedule and coordinate special events including but not limited to budget and inventory management
Implement process improvements and improved resource alignment to ensure efficient day-to-day operations
Assess measurable and visible impact of operational and tactical procedures
Build productive working relationships with stakeholders and partners globally and in region. Leverage those relationships as appropriate
Identify and develop internal, or external, employees with the potential to fill key leadership positions as well as plan for employee succession
Manage hiring needs, pay rates, overseeing assignment of full-time employees and contractors
Ensure vendor staff has appropriate level of training for a wide variety of projects and assignments

IT Security Operations Manager Resume Examples & Samples

Provide and manage a 24x7x365 IT Security Operations capability
Define and deliver security monitoring, security incident management, network security and vulnerability management services
Manage Security Operations services in line with service management principles, including developing and maintaining the service catalogue, the procedures manual
Maintain and enhance security event monitoring and incident response processes and procedures
Develop and maintain network security processes and procedures
Providing regular service reporting against a set of defined key performance and risk indicators
Providing operational input and feedback to relevant Information and IT Security teams
Identifying, assessing and addressing key cyber security risk scenarios through provision of services
Participating in the management of IT security incidents
Management relationship and oversight of security services delivered by relevant third parties

Security Operations Manager Resume Examples & Samples

Perform executive protection for local, domestic, and international assignments with extensive travel
Manage a team of direct and matrix reports
Manage Dearborn Security Operations
Resolve escalated issues with the contract security service provider
Conduct risk assessments of sites to determine if the operational model is adequate for site integrity
Responsible for contract security services governance for region
May perform the role of incident commander for all fire, medical, and safety emergencies
Work with Human Resources and UAW representatives as necessary to mitigate workplace issues
Respond to behavioral situations and emergencies as needed
Participate in Emergency Operations Centers (EOC) during an escalated emergency
May coordinate departmental training. (e.g. firearms, defensive tactics, executive protection, First Aid, CPR, etc.)
May enhance emergency response capabilities through the use of incident response tools and through the deployment of

Information Security Operations Manager Resume Examples & Samples

Information Security Monitoring – Coordinates the development and maintenance of corporate Information Security Monitoring related policies and procedures
Manage outsourced vendors that provide information security functions for compliance with contracted service-level agreements
Vulnerability Management – Oversees the monitoring of technical assets for vulnerabilities for reporting to management
Incident Monitoring, Detection and Response – Manage and coordinate operational components of incident management, including detection, response and reporting; includes but is not limited to antimalware, configuration management, Security Information Event Management (SIEM), Data Leakage Prevention (DLP), and Intrusion Prevention/Detection as well as Internet, email and file activity monitoring
Threat Intelligence & Monitoring - Maintain a knowledgebase comprising a technical reference library, security advisories and alerts, information on security trends and practices, and laws and regulations. Privileged Account Management – Monitoring and controls over privileged account access to the environment
2016

Senior IT Security Operations Manager Resume Examples & Samples

Perform security alert detection and analysis activities across multiple technologies to ensure that security incidents are identified in a timely manner
Assessment of security incidents, including determining criticality in line with defined criteria
Provide escalation and/or management of security incidents in line with process
Provides support during incident response activities, including liaising with suppliers and other business teams
Provision of regular and ad hoc security reports
Provide assurance of changes to security systems
Identification of security system status or security changes that are not in line with process
Provides ownership and support of security operations continuous improvement initiatives
Participate in a 24x7 security incident response on-call rotation

Senior IT Security Operations Manager Resume Examples & Samples

Act as an SME and point of contact for the business; assess new projects and initiatives and provide practical risk based security advice
Develop security artefacts as part of a IT Security Framework to support the delivery of consistent security input to projects, services and solutions
Develop and maintain a project security triage assessment criteria to determine the level of security involvement required
Develop and maintain security requirements for project stage gates and embed in the project methodology
Track and report on security requirements levied on projects/initiatives through to successful implementation
Manage third party consultancy manpower provider to meet project demands
Implement and manage the tools necessary to support the team’s mission

Senior IT Security Operations Manager Resume Examples & Samples

Develop and implement a global vulnerability assessment and remediation strategy
Analyse external threats and alerts against Burberry’s computing environment
Assess Burberry’s and Burberry’s third party providers networks and systems to detect vulnerabilities and security configuration deficiencies
Manage the process to rate vulnerabilities for criticality relative to enterprise assets and potential business impact
Measurement of compliance against secure operating system baselines
Act as an SME; recommend security improvements to other teams and departments tracking & reporting on identified vulnerabilities & implementation of recommended improvements
Escalate significant vulnerabilities to senior IT Security management
Produce actionable threat intelligence bulletins
Manage third party penetration testing provider relationships

Cyber Security Operations Manager Resume Examples & Samples

Assume leadership role in all on-site Industrial Cyber Security service activities in assigned countries in Middle East ensuring on time delivery and within budget for projects as well as the satisfaction of the customer
Supervise and manage a team of cyber security/network service personnel including understanding personnel strategic direction based on business requirements to include recruiting, interviewing, hiring, training, mentoring, development and performance management
Financial performance of cyber security business within assigned geography. Includes progress reporting, budgeting, achieving business metrics, and overall business analysis
Liaison with Sales, Service, and Project key personnel to promote and secure industrial cyber security/networking consulting services business including proposal development and customer presentations
Establish goals that drive the organization to success by understanding the business direction and customer needs
Develop sound and trusted relationships with internal and external customers by providing accurate and efficient support
In cooperation with peers and other functional leaders, ensure process optimization, effectiveness, and productivity by implementing standardization incorporating best in class tools and support systems to deliver service excellence
Work with customers and other Honeywell groups to establish appropriate benchmarks, how they will be measured, and specific actions that should result
Arrange the right combination of skills and experiences required by engaging Honeywell specialists to quickly address problems as they occur
Leveraging customer experiences, work with Solutions Teams to identify and develop new cyber security/networking solutions
Communicate on various levels of the organization both verbal and written
Maintain technical competency in security/network best practices and management solutions
Professionally represent the Industrial Cyber Security business in interactions with internal and external customers and business partners as required
Requires 25 – 50% travel
Bachelor’s degree in engineering (computer, electrical), computer science or related field
Minimum of 5 years’ experience in process control systems engineering
Minimum of 5 years in direct management of technical employees incorporating, performance management, professional development, and staffing
Customer service orientated with minimum 5 years of experience in an industrial service/project related environment
Minimum of 4 years supervisory/lead experience
Minimum of 3 years’ experience selling services to industrial market
Minimum of 7 years’ experience in Information Technology
Process control systems knowledge and understanding
Strong diagnostic and analytical skills including problem solving, trouble shooting, management of priorities and self-direction to resolve complex issues
Good understanding of cyber security standards and technologies
Effective written and verbal skill to enable strong communication capabilities
Capability to maintain confidentiality
Minimum of 5 years IT industry experience
Minimum of 5 years field service experience
Experience managing or supervising a remote team of technical professionals
Sales or business development experience preferred
Safety regulations related to process industry
Business management
Excellent people management skills, high integrity and honesty
Experience operating in a matrix environment

Information Security Operations Manager Resume Examples & Samples

Security Incident Handling / Incident Response, Intrusion Detection and Analysis, Intrusion Protection, Malware Analysis, Security Operations Center, Vulnerability Assessment and Remediation, and other security services
This position is also responsible for providing security engineering leadership and services in order to improve the security posture of the agency
Information Security Manager is both a daily manager of the security team, and a subject matter expert for all information security operational activities and future needs

Cyber Security Operations Manager Resume Examples & Samples

Bachelor’s Degree in Information Systems, Computer Science, or related. Significant work experience may be substituted for college degree
Must have six (6) years’ experience with Intrusion detection and/or incident response with at least 3 of those years in a security operations center leadership role
Demonstrated excellent communication skills and ability to work with teams and external stakeholders is essential
Familiarity with technologies such as IPS, firewalls, endpoint protection, web/email filtering, DLP, Digital rights management, encryption, SEIM, and virtualization platforms
An understanding of electronic investigation and forensic processes and methodologies including experience with reviewing raw log files for analysis and data correlation (i.e. firewall, network flow, IDS, infrastructure logs)

Information Security Operations Manager Resume Examples & Samples

Excellent customer service skills and sense of urgency when resolving issues
Provide technical leadership for all information security platforms
Serve as the final escalation point for technical issues related to information security platforms
Architect information security solutions
Take the lead role in responding to and containing information security related incidents
Take a lead role in developing and managing information security programs, including, but not limited to; information security awareness, vulnerability management, vendor risk management and risk management
Conduct regular technical risk assessments of systems and infrastructure
Actively participate in the maintenance and development of the Information Security Management System
Promote a culture of information security across all business units
Understand the role of systems and technology within the firm and the value they deliver to the business
Bachelor of Science degree in a technology related discipline or 4 years of relevant experience
3+ years of full time experience leading and managing information security professionals
5+ years of full time experience in dedicated, technical information security roles
5-7 years of full time experience in information technology in an area such as; networking, desktop engineering, programming or systems administration
Experience with incident response and analysis, preferably in a leadership role
Experience performing packet analysis
Strong knowledge of IDS/IPS, firewalls, proxies and other network security technologies
Strong knowledge of host-based information security technologies
Strong knowledge of Incident Analysis and Response concepts and techniques
Strong knowledge of Splunk & Splunk Enterprise Security is desirable
Ability to work independently with little or no supervision
One or more of the following certifications is required; CISSP, CISM,
One or more of the following certification is desired: CSXP, GCIH, GCIA, GCED, OCSP,
Ability to motivate and lead a team of diverse technical professionals
Ability to write clear and concise reports, including executive summaries
Must demonstrate the ability to maintain strict confidentiality of the firm's internal and personnel affairs
Ability to work effectively in a culturally and educationally diverse environment

Physical Security Operations Manager Resume Examples & Samples

Effective and consistent coordination of efforts necessary for executing both long and short term security operations, including but not limited to vendor selection, vendor management, training, and coordination with stakeholders
Meeting or exceeding service level agreements (SLA's) for incident response and investigations
Planning, directing, and executing event security for small to medium size in-region internal events
Participation in the planning and execution of Dreamforce
Direct security operations in-region and when necessary personally oversee/manage those operations
Directs contracted guard services in execution of business requirements including enforcement of corporate security standards
Ensures performance of the security contractors as measured by SLA's, KPI's, and other indicators
Oversees response to minor incidents and manages directly the response to major incidents
Works in close coordination with the Protective Intelligence Manager to ensure the proactive protection of our facilities
Coordinate closely with the Crisis Management Team, Security Services, and the Security Technology & Design teams to manage daily and incident response operations
Serves in the on-call rotation as a backup for security services emergency response
Overall experience of 5+ years in security management or closely related services in public or private sector
Demonstrable experience in corporate security management
Demonstrated experience executing successful security operations programs
Exceptional writing, research, and analysis skills
Multi-disciplinary backgrounds (e.g. Security Ops Management and Operations Center Management)
Prior experience in a fast-paced environment
Fluency in regional dialects in addition to English

Cyber Security Operations Manager Resume Examples & Samples

Bachelor’s Degree in Computer Science, Information Systems or Business Administration or 10+ professional experience in a technical leadership role including at least 5+ years of direct experience in information security required
3+ years of experience directly managing technical personnel required
A minimum of one of the following security related certifications: CISSP, CISM, CISA, CEH, GSEC, PCI-QSA or CompTIA Security+ required
Experience with implementing and/or managing a SOC, implementing new technologies within a SOC and leading automation and optimization efforts for SOC tools required
Experience with leading incident response and forensic investigations, coordinating with internal stakeholders and senior leadership, as appropriate required
Experience with managing SOC metrics capture and reporting required
Experience with the selection, implementation, and management of enterprise security technologies, including SIEM, anti-virus, anti-malware, DLP, IDS/ IPS, vulnerability scanners, configuration management, and encryption required
Strong leadership skills and critical problem solving skills, including the ability to build, lead, manage, and motivate teams in a dynamic environment required
Excellent written and verbal communication skills, ability to effectively coordinate multiple priorities in a dynamic environment, strong analytical and negotiating skills, and excellent organization and interpersonal skills required
High levels of integrity in the conduct of personal and professional affairs preferred
A bias toward action, along with an internal drive for continuous improvement preferred
Experience building and maintaining a strong, high performance team of specialists
Ability to work both independently as well as part of a geographically dispersed integrated team
Ability to balance multiple priorities in a fast-paced, highly collaborative, frequently changing, and sometimes ambiguous environment
Expert level knowledge of how to use network management tools and packet captures to resolve operational issues
A high level understanding of multi-tiered application traffic flow, server load balancing, global load balancing, and firewalls
Familiarity with ITIL, Agile (Kanban) project delivery, industry standard network management tools, and common application traffic flow patterns in multi-tiered applications
A solid understanding of what comprises a scalable, robust, supportable design
Expert knowledge of ISO 27000/NIST/SANS Cyber Security Controls
Expert knowledge in the following technologies
Microsoft Active Directory Services
Authentication/Authorization
TCP/IP Based Networking Principles
Microsoft Operating Systems
Oracle-based ERP environments
Firewalls and Perimeter Security
Intrusion Detection and Prevention Systems (IDS/IPS)
Security Information and Event Management Systems (SIEM)

IT Security Operations Manager Resume Examples & Samples

Manage IT Security Operations which includes vulnerability management, security monitoring, incident response and investigation, and reporting
Lead and coordinate the activities of the operation team, and manage expectations and to set Service Level Agreements (SLA)
Develop and roll out framework and processes, identify and measure critical security operations metrics, and drive efficiency and effectiveness of the operation team
Supervise and execute the IT Security vulnerability management lifecycle in accordance with company and industry standards
Work closely with colleagues to identify and implement necessary changes, improvements and efficiencies, and ensure solid security practices
Management of daily operations to include managed security services and related systems such as intrusion detection/prevention, vulnerability management, and other security systems
Actively monitor new and emerging security technologies

Security Operations Manager Resume Examples & Samples

Provide hands-on information security technical operational services to monitor and/or manage security products and tools such as IDS/IPS, Proxy, Email Security, SIEM, Malware, Wireless Security, Privilege Access Tools, etc
Fine tune and calibrate security tools used in the Hilton Grand Vacations’ environment
Participate in Hilton Grand Vacations’ Security Review process and Change Management Process to provide technical evaluation of changes and new initiatives
Create technical standards and guidelines while working closely with the Infrastucture teams to ensure standards are being met
Stay abreast of changing threat landscape and recommends and/or implements appropriate controls to reduce risks to Hilton Grand Vacations
Creates and maintain technical procedure documentation on performing security tasks
Document and perform daily security operational tasks while recording and maintaining records of variations and exceptions
Act as a technical consultant on information security incident investigations and forensic technical analyses
Conduct selected tests of information security measures in accordance with specific instructions
Interpret information security policies, standards, and other requirements as they relate to a specific internal information system, and assists with the implementation of these and other information security requirements
Redesign and reengineer internal information handling processes so that information is appropriately protected from a wide variety of problems including unauthorized disclosure, unauthorized use, inappropriate modification, premature deletion, and unavailability
Manage third-party managed security services providers
Serve as an active member of the Computer Emergency Response Team (CERT) and participates in security incident response efforts by, among other things, having an in-depth knowledge of common security exploits, vulnerabilities and countermeasures
Develop technical documentation describing the deployment, configuration, and management of shared, networked, and multi-user information security systems
Experience with implementing, monitoring, maintaining and tuning security tools such as IDS/IPS, SEIM, FIM, Malware Prevention, Email Security, Privilege Access Tools, etc
2 years of management experience
Experience with SOX and PCI compliance
Excellent interpersonal skills including the ability to work with individuals at all levels in the organization and strong relationship building abilities
Ability to meet deadlines, keep organized records, and troubleshoot issues
Background with Cloud Security
Experience with managed security service providers
ITIL Certification
CISM or CISSP or CCSA Certification
4 years of management experience

VP Security Operations Manager Global Security & Investigation Resume Examples & Samples

A diploma in a relevant discipline (criminology, law, security, risk management, safety management) or relevant experience in a similar corporate & environmental theatre
Membership of recognized industry groups & bodies (ASIS, ACSG, The Security Institute) and an established network amongst security professionals in the region
Knowledge of laws, legal codes, court procedures applicable within the area of assignment

Information Security Operations Manager Resume Examples & Samples

Coordinates, manages, coaches, develops, and leads the team responsible for the maintenance, operations, and support of information security systems for the enterprise
Acts as an escalation point for the team and help remove barriers that prevent security projects and efforts from moving forward. Coordinating with and closely partnering with various business units and their management
Creates, measures, analyzes, and presents reports to management representing current information security operations and identifies where opportunities for improvement exist
Creates and presents regular updates to management on team projects, progress, and metrics on team projects and initiatives
Conduct employee reviews, budget planning, interviewing, and hiring for the Information Security Operations Team
Must have experience managing an Information Security Operations program
Must be able to quickly gain in-depth knowledge of both the Macy's and Bloomingdale's businesses and their processes, along with a strong technical background in order to make timely and effective decisions
Experience and understanding of multiple security platforms and layers including Anti-virus, Firewalls, Proxy servers, Intrusion Prevention Systems, Logging Correlation/management, Operating systems, Protocols and Incident Response
Strong working knowledge of Microsoft Office (Excel, PowerPoint, Word, and Visio)
Because of the sensitive nature of the area that this position will be responsible for makes it imperative that the appropriate candidate has good decisive judgment paired with a solid understanding of potential business impact when the team is researching a security event or incident
Will make hiring and firing decisions, as well as make recommendations for advancement and promotions
Must have excellent written and verbal communication skills and the ability to explain technical concepts to technical or non-technical personnel. Strong ability to read, write, and interpret business and technical documents
Skilled in analyzing information, problems, situations, practices or procedures to
Define the problem or objective
Identify relevant concerns or factors
Identify patterns, tendencies and relationships
Formulate logical and objective conclusions
Recognize alternatives and their implications
Physical Demands
This position involves regular ambulating, sitting, hearing, and talking
May occasionally involve stooping, kneeling, or crouching
May involve close vision, color vision, depth perception, and focus adjustment. Involves use of hands and fingers for typing on keyboard and using a mouse
May be a need to move or lift items under 10 pounds
Bachelor's degree and 5-7 years of work experience preferred

Security Operations Manager Resume Examples & Samples

RESPONSIBILITIES (CONT.) *
Consults & strategizes w/ AD in matters relating to security policies, special events, & equipment & security personnel issues
Reviews existing policies, procedures & schedules security best practices for cultural properties
Makes recommendations to improve effectiveness of security ops. while maintaining fiscal responsibility & following industry best practices
Coordinates OT assignments & details ensuring location specific staffing needs are met
Ensures regular inspections of all facilities noting safety hazards, & maintenance needs, ensuring work orders are submitted to address issues as needed, paying particular attention to security related issues
Ensures subordinates compliance w/ & proper enforcement of Univ. regulations
Provides mgt. & direct supervisory oversight of security supervisors & indirectly provides leadership to security staff
Provides mgt. oversight of security operations including ensuring adequate staffing levels, scheduling, taking into account factors such as time off, department wide needs, & institutionally specific staffing needs for all areas
Continually evaluates impact of security staff & operations on visitor experience & seeks ways to improve that experience while maintaining appropriate security
Provides mgt. oversight of security systems: hardware/software & serves as liaison to DPS & Site Protection including planning, system features, modifications, & repairs
Exercises command responsibilities over DPS personnel
Ensures all complaints are received, reviewed & investigated according to DPS/Univ. policy
Follows up on any feedback (+/-) received by or regarding DPS or its security officers
Fosters an atmosphere of cooperation & collaboration between DPS University community

Security Operations Manager Resume Examples & Samples

Manage the Whirlpool ISOC infrastructure
Manage Cybersecurity Investigations
Lead cybersecurity projects from Design to full implementation
Be an integral part (co-incident commander) of the Whirlpool Cyber Incident Response Team (CIRT)
Assist in Cyber Incidents and Investigations as needed
Be a part of a high performing and very dynamic and energetic team of professionals

Security Operations Manager Resume Examples & Samples

Provide strategic and effective management of security-related activities according with LEGO business requirements
Oversee the planning, execution and communication of security enhancements aligned to compliance with LEGO Corporate Security Organization’s standards
Support the logistics on the security program for business travelers to the Factory. Improving all the security process
Develop the training program ensuring the employee awareness on the security and safety rules
Maintains knowledge of complex industry trends, current security issues, and security technology
Coordinate activities or projects with the leaders of the factory the risk and threats that could impact company personnel or business
Perform annual risk analysis for the country. (Crime level, terrorism, workplace violence, or threats from natural or manmade disasters

Gsic Associate Security Operations Manager Global Security & Investigation Resume Examples & Samples

Minimum relevant experience of 10 years
Effective reading, writing and oral communication skills
Comprehensive computer skills (inclusive of a good understanding of all Microsoft applications)

Global Security Operations Manager Resume Examples & Samples

Enterprise level security experience
Security risk assessment, management, mitigation
Security team management (3+ years)
Manage all cybersecurity investigations
Experience developing and establishing standard operating procedures for Global SOCS
Global security infrastructure planning
Work with company business leaders, including Corporate Security team

Security Operations Manager Resume Examples & Samples

Lead and coordinate the activities of the Security Operations node located in Sydney, AU to ensure timely and effective response to information security threats
Execute security operations processes, identify and measure critical security operations metrics and continually improve the efficiency and effectiveness of the Security Operations Asia-Pacific node
Work closely with peer managers in Information Security and Corporate IT teams to identify and implement process changes, improvements and efficiencies and ensure solid security practices
Align Security Operations functions with the organisation’s overall business objectives
Optimize and enhance existing processes with an eye to reducing a high operational load
Work with your peers to assist the global Security Operations Manager in defining the overall security response strategy for Amazon
Create a positive work environment & provide a goal-driven framework for information security success in which team members may achieve organisational & individual performance objectives
Prioritise, track and report on key initiatives being delivered by the team
Demonstrable ability to lead, manage & develop high performance teams
A strong bias for action with proven ability to handle high stress, time sensitive security tasks
Hands-on knowledge of information security technologies such as continuous security monitoring, anti-malware controls, intrusion detection/prevention, access control & CSIRT-focused systems
Information security professional certifications encouraged (SANS GIAC, CISSP etc.)

Information Security Operations Manager Resume Examples & Samples

Manage and maintain security operations in line with the organisation's Security Policy and Standards and Industry Best Practices
Proactively monitor, assess and continuously improve the organisation's security posture by identifying security gaps within the environment and the services provided, making recommendations and taking remedial action
Prepare management information, systems and service security reports by collecting, analysing, and summarising data and trends for submission to the organisation's internal stakeholders, including the Security Assurance and Governance teams
Proactively manage threat detection and vulnerability management services and lead required remedial activities
Liaise with external service provides to deliver security services for consumption by internal departments
Lead security incident management and investigation activities
CISSP and CISM certification or equivalent degree in Information Security
Experience of working in a technical Security type role
Technical aptitude and knowledge of the principles of information security operations and services
Exceptional stakeholder management & engagement skills
Knowledge of IT security solutions and their integration and operation into business systems and processes
A proven track record of building relationships with stakeholders (customers and suppliers)
Experience of working in an environment where security services are outsourced
Ability to operate calmly and effectively under pressurised situations, i.e. security incidents
Capable of obtaining and maintaining UK national security vetting at SC level
Opportunity to work with and manage multiple third party service providers providing security service
Obtain a working knowledge of numerous technical security controls to protect organisations infrastructure and information
Broadening of skills and knowledge in relation to threat and vulnerability management
Interesting and fast moving role in a friendly, goal-orientated environment with supportive management
Excellent work life balance, with flexible working

Security Operations Manager Resume Examples & Samples

Oversees the implementation of policies & directives, balancing work flow among SS's & staff
Ensures all incident reports & other administrative paperwork is complete, accurate & approved by SS's as required e.g. schedules, OT, payroll approvals
Consults & strategizes w/ AD in the conduct of DPS operations and matters relating to security policies, special events, & equipment & security personnel issues
Reviews existing AM/FL policies, procedures and schedules regularly against best practices for security of cultural properties
Makes recommendations to improve effectiveness and appropriateness of security operations while maintaining fiscal responsibility and following industry best practices
Provides management oversight of security operations including ensuring adequate staffing levels for regular and special events e.g. scheduling, overtime, requests for time off, department wide needs, and meeting location specific staffing needs for all areas
Ensures regular inspections of AM/FL facilities by security officers, noting safety hazards, and maintenance needs and submitting work orders to address safety and security issues
Ensures SS's and security staff, are versed in and apply professionally recognized standards
Advises AM/FL leadership, including volunteers as appropriate, in security matters
Provides management and direct supervisory oversight of SS's and indirectly provides leadership to security staff
Continually evaluates the impact of security staff and operations on the visitor experience and seeks new ways to improve that experience while maintaining appropriate security
Works with SS's to coordinate any needed support from 200 Elm Drive, DPS headquarters
Serves as the liaison to DPS and Site Protection for software and hardware issues including planning, system features, modifications, and repairs
Exercises command responsibilities over DPS personnel within the guidelines established by the ED & AD
Ensures that all complaints are received according to DPS policy
Investigates and documents complaints as required by the AD
Follows up on any feedback (positive or negative) received by or regarding DPS or its security officers
Fosters an atmosphere of cooperation and collaboration between DPS and the University community

Cyber Security Operations Manager With English Resume Examples & Samples

Lead the Security Operations team which delivers Cyber Defense services to Accenture’s global clients
Provide expert support and coaching to the analysts in the Cyber Security Operations
Oversee and support the build of a new client projects which focus on Cyber Defense
Serve as a mentor and role model. Maintain the highest standards of a professional conduct
At least 7 years of professional experience in IT, of which at least 2 years of experience in / with Cyber Security Operations
Advanced knowledge and experience with administration of Windows Server or Unix / Linux server operating systems
Strong interpersonal and organizational skills
High proficiency in written and spoken English
Experience with Vulnerability Management, Threat Intelligence or Incident Response
Experience from working in a mid-sized or a large Security Operations Center
Knowledge of IT Security Standards, Control Frameworks and Risk Management
Knowledge of Offensive Security techniques and methodologies, e.g. Penetration Testing
Programming and scripting skills (Python, BASH, SQL, etc.)
IT Security Certifications like CISSP, GIAC, CISM, CISA, CEH, GCIH, GCIA, OSCP, etc
Experience with leading a mid-sized or a large team
Master’s or Engineering degree in IT Security is preferred

Security Operations Manager Needed Resume Examples & Samples

Ensures all positions are staffed according to contract requirements and effectively manages branch overtime through proper scheduling and staffing. Maintains a qualified, sufficient pool of rovers for backfill of vacant positions as needed
Must be able to secure a valid Guard License if required by the state in which you are applying. As a condition of employment, employee must successfully complete a behavioral assessment, all new-hire paperwork, a background/reference evaluation, and a post-offer/pre-employment drug and alcohol test
Outstanding verbal and written communication skills required. Must be able to read, write and speak English in a clear, concise manner

Security Operations Manager Resume Examples & Samples

Project Management Drive the delivery of new projects, policies, guidelines, and/or systems that increase efficiency and scalability
People Management Build productive working relationships with stakeholders and partners globally and in region. Leverage those relationships as appropriate
6 to 9 years of extensive experience in an APAC wide Corporate Security/Safety related role
Demonstrated experience in the development of security procedures and processes
Understanding of Security design specifications and standards
Strong communication, organizational and leadership skills
Demonstrated working knowledge of Workplace Incident Management, Emergency Response, Crisis Management, and Business Continuity
Project management skills and experience
Experience conducting investigations including criminal, human resources, and safety incidents
Proven track record in managing security operations and security personnel and delivering high quality, customer-oriented security programs

Technical Security & Operations Manager Resume Examples & Samples

Bachelor’s degree or international equivalent with proven years working experience management experience in corporate security demonstrating increasing levels of responsibility and accountability within an international corporate environment or BTech/National Higher diploma in Occupational Engineering or equivalent knowledge and experience
Proven years of professional practical demonstrable experience in SCM management (preferably in both office and industrial sites across multi-sites/countries
Experience working with SCM standards and regulations in Europe & Israel
Knowledge and technical depth of security management concepts including physical security, information protection and crisis management/emergency preparedness
Demonstrated knowledge of risk assessment techniques
Proven ability to self-manage, self-motivate and drive team performance - able to organize and focus teams and tasks remotely
Strong leadership, interpersonal, influencing, communication and presentation skills
Computer skills/literacy and experience working with digital online databases
Graduate degree and proven years of relevant security & crisis management experience with an international corporation already operating within the region or equivalent knowledge and experience
Professional qualifications – Project management skills would be advantageous
International certification such as Certified Protection Professional & Certified Security Management Systems
Experience in designing and/or managing security systems to include but not limited to Access Control, Closed Circuit TV, and Intrusion
Experience in managing third party delivery
Expert knowledge of security regulations in European countries
Culturally aware
Needs to be confident and display enthusiasm and energy for Security. Must have a ‘can-do’ attitude
Demonstrated ability to deliver against measurable goals
Understanding of GE SCM Tools: Gensuite, Frameworks, Measurements Reporting
Applicable for internal GE candidates only

Security Operations Manager Resume Examples & Samples

Experience managing and motivating multiple direct reports
Experience with risk management, vulnerability management, threat analysis, security auditing, security monitoring, penetration testing, incident response and other information security practices
Bachelor’s Degree or Higher preferred
Security specific certification(s) (e.g., CISSP, CISM)

Information Security Operations Manager Resume Examples & Samples

Overseeing firewall, IDS and IPS management and monitoring
Providing an aggregated logging, monitoring and alerting service for critical cloud operations and IT devices (i.e., network, network security, authentication services, etc.)
Working with Product Management and Product Development teams to coordinate regular third-party penetration tests, make corrective recommendations and track issues through remediation
Working with Cloud Services and IT to conduct regular external and internal vulnerability scans, make corrective recommendations and track issues through remediation
Developing security operations processes and procedures to ensure comprehensive threat visibility, monitoring and alerting
Conducting supplier security & risk assessments
Managing and optimizing the logging, monitoring, correlation and alerting tools
Building and improving security operations SOPs and compliance documentation
Developing, maintaining and testing incident response plans
Collaborating with IT to secure desktop, mobile and server environments
Providing ongoing operations metrics for daily management of team and for leadership visibility
Participating in regular testing and modification of business continuity plans
Working with business units and teams to assess/audit security controls and help implement best practices
Supporting and assisting with external audits/assessments, certifications and accreditations to achieve and maintain compliance
Leading network and application security personnel, developing strategy, setting goals and providing performance and professional development feedback
Managing vendors, relationships and contracts
A minimum of 3 years of experience as an information security operations manager, or similar role, leading direct reports and projects
Minimum of 3 years of experience as a network or application security analyst
Professional certification such as CISSP or CISM or equivalent is required
Experience providing security administration and monitoring services for AWS implementations
Experience with vulnerability scanning and distributed network assessment tools like Nessus, Metasploit, Qualys, Nmap and Kali Linux
Demonstrated experience with managing and ensuring the timely response and investigations of security events and incidents
Familiarity with enterprise productivity tools, such as Rally, Confluence, JIRA, SharePoint, ServiceNow etc
Understanding of frameworks, standards and assessments such as ISO 27001, SOC1, SOC2, PCI, HIPAA, NIST, etc
Experience with Palo Alto Networks physical and virtual firewalls, Panorama centralized management utility, along with Cisco ASAs is beneficial
Experience managing IDS, IPS and SIEM tools
Experience in process and policy development
Strong initiative, detail orientation, organizational skills, aptitude for analytical thinking
Ability to multi-task, prioritize and work across teams to meet deadlines
Demonstrated ability to build a strong culture of collaboration, teamwork and innovation
Excellent work ethic and a high commitment to quality
Strong skills using Microsoft Word, Excel, PowerPoint and Visio
Bachelors degree in computer science considered an asset

Security Operations Manager Resume Examples & Samples

General Human Resources management; participate in selection and placement, conduct performance reviews, manage attendance, and conflict resolution; scheduling; as required; manage the selection, orientation, training/development and retention of high caliber staff
Conduct monthly conference calls with servicing G4S offices to ensure consistencies in quality of service and provide quarterly reports to client senior management; Interface with Supplier District Management and client; coordinate with other Division/Group/Regional Managers to achieve common goals and objectives; participate in the development of the Strategic Business Units (SBU) business plan and annual budget
Provide insight to cross-training officers to make them more versatile
Must possess a Bachelor’s Degree in Criminal Justice, Business Administration, Business Management, or related field
Must be able to meet and maintain any applicable State licensing or certification requirements

Atm-security Operations Manager Resume Examples & Samples

Armored car operations experience
ATM servicing (cash, FLM or SLM) background
Bank operations – ATM is preferable, cash vault ops is an alternative
Knowledge of security contract development for FLM & SLM services

Security Operations Manager Resume Examples & Samples

To establish pro-active security monitoring services for critical HCUK systems and infrastructure
To ensure security operations services provide appropriate protection of HCUK customers and brand/ reputation
Support the management of critical application and OS security log alerts via centralized SIEM, Cyber Data Leakage and Attack Monitoring, Network Anomaly Threat Intelligence Monitoring from various feeds
Analysis of security alerts to identify potential security incidents
To support 1st line of defence resolver teams and ensure incidents are managed correctly, up to point of incident closure
Provides escalation of potential security incidents in line with appropriate processes
To provide security monitoring statistics and information to support HCUK risk management activities
Provide overview of security event and incident themes and opportunities for improving the Information Security Management System (ISMS)
To ensure security reporting and KPIs are defined and issued to appropriate stakeholders on regular basis
To also assist where necessary to influence other teams improve their security practices
Identification and reporting of risks to stakeholders and the group Information Security Team
To maintain security risk register, identification of incident themes and areas for improvement
Proactive and stay up to date with threat landscape – provide security advisory and situational awareness briefings to stakeholders
To raise awareness of security operations services with key stakeholders and provide training on service interfaces with key resolver teams (where needed)
To provide effective working relationship between Security Operations and other teams, internal and external
Responsible for identifying and implementing continual improvement of security operations services
To ensure working processes align to ISO27001, company policy and regulatory demands
Focal point for post security incident investigations and follow up actions
Proven security professional with experience of delivering a security monitoring function within other financial service or equivalently regulated organisations
Real world exposure to current threat landscape, proven experience of dealing with latest security threat trends
Qualified Security specialist (CISSP, CISM, SANS or equivalent)
Working experience of ISO27000
Knowledge of regulation such as PCI DSS, FCA, SOX, DPA etc
Working experience of Information Security best practices, policies and structured security frameworks such as ISO27001
Experience of security monitoring solutions, like Digital Shadows, Darktrace, Symantec SIEM, MessageLabs

Security Operations Manager Resume Examples & Samples

Ability to walk or stand for prolonged periods
Requires bending, stooping, reaching up, and lifting up to 25 pounds
Possible exposure to chemicals requiring special clothing or safety equipment
Ability to use motorized equipment
Ability to read and comprehend safety material and facility required documents

Security Operations Manager Resume Examples & Samples

Perform tasks relating to the installation and maintenance of turf including mowing, fertilization, irrigation, insect/weed control, and dethatching, seeding, sodding, aeration and site preparation
Perform tasks relating to the installation and maintenance of trees, shrubs and flowers, including pruning, cabling, fertilization, irrigation, insect/weed control and removal as required
Perform tasks related to construction, installation and maintenance of sidewalks, patios, retaining walls, benches, sign standards, stairs and sweeping of paved areas
Maintain cleanliness of grounds including litter control, leaf removal and sweeping of paved areas
Operate and maintain equipment to perform above duties including tractors, one ton dump trucks, lawnmowers, line trimmers, blowers, chain saws, bucket trucks, rototillers, sand/salt spreaders and snow blowers
Report under emergency conditions such as snow removal, downed trees and storm water maintenance, as required
Assist with moving and special events, as required
Act as crew leader in some tasks as assigned
Perform related duties as assigned
One year of related experience
Valid driver's license
Sufficient strength and physical dexterity to perform duties and responsibilities of this job, including heavy work with exposure to inclement weather conditions for prolonged periods of time
Must be able to wear and use appropriate protective equipment as necessary
Valid commercial operator's license. CDL/Class B License
Pesticide/herbicide applicator's license

Security Operations Manager Resume Examples & Samples

General Operations management; review post orders and make recommendations to corporate security when updates should be considered; review daily log reports and provide pass downs as required; responsible for officers meeting company standards pertaining to quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all company policies and procedures including worldwide business standards and Key Performance Indicators (KPI); conduct required/dedicated site assessments to ensure client's compliance and provide recommendation on operations, policy and technology applications to plant management
Ensure the correct and consistent administration of Client /Supplier Service Agreement. Ensure compliance with all client's Labor Agreements. Ensure that client/Group/Regional "Metrics process" and corrective action processes are administered correctly so that risks are adequately identified and protected as required by the Client Security/Fire Manuals
Must possess a Bachelor's Degree in Criminal Justice, Business Administration, Business Management, or related field
Security Specialist (Milford, MI)

Security Operations Manager Resume Examples & Samples

Extensive experience in an EMEA wide Corporate Security/Safety related role
Demonstrated working knowledge of Workplace Incident Management
Emergency Response, Crisis Management, and Business Continuity

GSI Security Operations Manager Resume Examples & Samples

A bachelor’s degree in a relevant discipline (criminology, law, security, risk management, safety management) or extensive relevant experience in a similar corporate & environmental theatre
Significant experience in the management of crisis & potential crisis, particularly in the Philippines, and the proactive implementation of safety, security and risk mitigation to reduce business impact and foster adaptive capacity
Extensive knowledge of principles and processes involved in safety, security and crisis management theory and organizational planning, co-ordination, and execution
Knowledge of laws, legal codes, court procedures applicable within the Philippines
Strong analytical and interpersonal skills
Ability to effectively complete multiple tasks in a high pressure environment
Experience in Emergency Response/Operations or Incident Management

Security Operations Manager Resume Examples & Samples

Capable of detailed analysis of logs and data within Splunk and other data analysis tools and capabilities
Understand the totality of a threat across all technologies and think like an adversary
Very detailed understanding of Windows and/or UNIX internals
Understand how attackers leverage lateral movement, establish Command and Control channels and gain initial access to the network
Capable of detailed analysis and understanding of network packets, metadata and build mitigations to defend against network based threats
Possess the ability to extract notable features that indicate the origin and sophistication of an attack
Provide subject matter expertise in the detection, analysis and mitigation of threats, trends in malware development and capabilities, and proficiency with all analysis techniques
Capable of setting up a malware analysis lab that can handle automated analysis to include file metadata extraction and work with the Compute Cluster/Data Science to develop analytics
Possess programming (.NET, C/C++) and scripting skills (e.g. Perl, Java, or Python)

Security Operations Manager Resume Examples & Samples

Serve as the conduit to field operations for communication and enforcement of Client corporate security standards and policies
Provide guidance to client and security vendors on site security program; identify gaps and recommend corrective action if needed
Develop and institute consistent post orders and system maintenance procedures across the Client facility portfolio
Monitor incident response by guard vendor ensuring compliance with post orders
Monitor client incident reporting system and ensure site response is appropriate
Perform security vulnerability assessments of operations and facilities based upon client requirements and industry best practices
Oversee, manage and recommend action plans with regards to KPI/SLA below standard performance, as outlined in relevant contract documents
Provide or source technical support for site security team leads and their security staffs
Assist with the administration of regional or national contracts for security systems, products or services
Establish self as the internal “go-to” for all areas of security support. Utilize outside contractors, consultants or internal networking for support
Survey all security operations to recommend operational efficiencies resulting in cost savings or increased productivity
Escalate critical issues to client leadership
Partner with HR to conduct internal policy or procedure investigations
Partner with client to obtain incident background information in support of their investigations
Prepare well documented investigative and security assessment reports
Conduct security training and education for account personnel on security tools and account processes (ex: suspicious package, workplace violence, etc.)
Provide liaison function and support to local/Federal law enforcement when required
Minimum 8 years of direct involvement with security operations and programs
Some experience in instruction or training
Must have polished verbal, written and presentation skills
Strong organizational skills and collaborative management style needed

Information Security Operations Manager Resume Examples & Samples

Correlates network activity across networks to identify trends of unauthorized use
Reviews alerts and data from sensors and documents formal, technical incident reports
Researches emerging threats and vulnerabilities to aid in the identification of network incidents
Provides IT leadership with incident response support, including mitigating actions to contain activity and facilitating forensics analysis when necessary
Drafts information security operational policies, procedures and technical standards to support corporate objectives
Creates, identifies and enhances processes that may leverage new or existing technologies to improve protection or reduce risk
Managers vendors and oversees their performance
Partners with IT process and control owners and supports legal and regulatory deliverables, such as process documentation, testing, and remediation for Sarbanes-Oxley and other internal or external audits
Keeps abreast of current risks, security issues, threats, protection strategies, or legal and regulatory developments

Information Security Operations Manager Resume Examples & Samples

Collect and analyze metrics on the effectiveness of security solutions, and ensure compliance with Information Security standards
Investigates and resolves security events, and assist with business matters (legal, contractual, privacy, etc.) associated with such events on behalf of business groups
Analyzes components of the Information Security Program to identify weaknesses and develop opportunities for improvement
Collaborate with business leaders as well as security and privacy professionals to drive risk mitigation solutions which are in compliance with the Corporate Information Security Standards by influencing the business strategic initiatives
Lead cross-functional teams charged with implementing strategic enterprise-wide security programs
Provides advice and counsel to business leaders regarding key initiatives that could be impacted by compliance, risk or security issues
Establishes business specific components of a security awareness program in collaboration with Corporate Information Security and leads in developing the requirements, methods and vehicles for security awareness delivery

Security Operations Manager Resume Examples & Samples

Ensures compliance with government regulations, specifically the NISP, and company policies and procedures to ensure satisfactory U.S. Department of Defense ratings
Gains the knowledge and expertise with the RRNA Special Security Agreement to ensure implementation
Ensures that security personnel are trained and comply with government regulations, Corporate Security Program Requirements, and DOD Industrial Security Manual and requirements for the security of government classified documents
Provides oversight of Naval Marine Security Operations Advises business units and sectors regarding security regulations and procedures
Responsible for document control, reproduction, transmitting, transferring, physical storage, safeguarding and/or destruction of classified information
Assists employees in acquiring personal security clearances, and ensures management and oversight of those clearances
Responsible for appropriately entering security related information into government automated systems and when necessary generating required security reports
Active use of JPAS and in-depth experience of relevant government procedures and policies
Acquires and maintains U.S. government Security Clearance to serve required Rolls-Royce classified and defense business
Perform security-related administrative duties to include the issuance of DD254s, personnel security clearances, Statement of Work (SOW), and document control administrative duties
Process badge and/or key requests for employees, on-site tenants, contractors, and incoming and outgoing visit requests for assigned locations
Provide on-site support as follows: manage all access control and intrusion detection devices, provide systems support to the government when necessary, maintain security documentation, and provide reports as necessary
Provide security support for all classified meetings, incoming visitors, building maintenance access, and after hours building issues
Maintain security related files, secure phones, and required COMSEC equipment
Participate in the development of Business Continuity, Crisis Management, and Emergency Response plans and procedures Conduct security related briefings
Coordinate activities with Corporate Security Headquarters and Cleared Facilities as required
Ensure adequately trained security staff is present at responsible site locations As required, supervise the work of assigned Security Officers and/or Support staff
Participate in special projects as required

Information Security Operations Manager Resume Examples & Samples

Six to 8 years experience in security administration, IT audit, and/or Information Technology field, with previous supervisory/management experience
Technical knowledge should include Network Security, Firewalls, IDS/IPS, Network access control, Security Incident & Event Management, system/application logging, and vulnerability scanning
Certified Information Systems Security Professional (CISSP) is required
Understanding of ISO 27001/27002, COBIT, and ITIL, FFIEC IT Handbooks
Ability to work in a team fostered, multi-tasked environment
Alliance Data participates in E-Verify

Security Operations Manager Resume Examples & Samples

Manage existing budget, trends and forecast
Drive monitoring and reporting improvements
Implement new controls identified by Anomaly Detection Team and Application Security team
Lead the efforts to strengthen the existing Vulnerability tools, apply automation and innovation
Support the installation and maintenance of Information Security tools deployed across the organization
Manage Supplier relationships for the vendors providing security services to Disney and ensure they do so with quality and accuracy against the contract and established norms
Collate and publish enterprise wide ‘information security control’ metrics and key performance reports
Foster the use of best practice and professional development of security team members within Global Information Security, Business Units, and technology solution service provider teams
Drive oversight for the after action assessments of security control failures analysis
Deliver assessments and briefings to leadership, facilitating understanding of corrective actions and their associated impact / urgency
Minimum 10 years in technology organizations with 5-7 years of success leading a security discipline within large organizations
Must have thorough knowledge of web application, infrastructure, and internet security along with a general understanding of common operating systems, networking protocols, database, and application development
Prefer one of the following certification: CISSP, CISM, CISA or equivalent
BA/BS in business or computer science or bachelors and appropriate work experience education

Security Operations Manager Resume Examples & Samples

General Operations management; review post orders and make recommendations to corporate security when updates should be considered; review daily log reports and provides pass downs as required; responsible for officers meeting company standards pertaining to quality of work performed on an ongoing basis, perform all work related tasks in a manner that is in compliance with all company policies and procedures including worldwide business standards and Key Performance Indicators (KPI); conduct required/dedicated site assessments to ensure contract compliance and provide recommendation on operations, policy and technology applications to plant management
General Human Resources management; participate in selection and placement, conduct performance reviews, manage attendance and conflict resolution; scheduling as required; manage the selection, orientation, training/development and retention of high caliber staff
Administer G4S Safety Program; semi-annual review and revise the security Emergency Response plan; monitor compliance with regulatory and fire prevention requirements and safety items assigned by the client
Conduct monthly conference calls with servicing G4S offices to ensure consistencies in quality of service and provide quarterly reports to client senior management; Interface with Supplier District Management and the client; coordinate with other Division/Group/Regional Managers to achieve common goals and objectives; participate in the development of the Strategic Business Units (SBU) business plan and annual budget
Ensure the correct and consistent administration of the client's Supplier Service Agreement. Ensure compliance with all client Labor Agreements
Assure compliance with applicable section of the client's Security Manual as well as the supplier Standard Operating Procedures and Policy manual
Bachelor's Degree in Criminal Justice, Business Administration, Business Management, or related field
A minimum of 5 years of progressively responsible, security related experience
Work history to include all of the following
Security Site Supervisor (Arlington Heights, IL)

Security Operations Manager Resume Examples & Samples

Ensure that contract-required training and screening elements for security personnel have been met; quality assurance and contract compliance
Coordinate with Human Resources personnel on recruiting efforts
Work experience showing aptitude for assisting in the operational management of a large semi-independent business enterprise
Operations Manager (Las Vegas, NV)

Senior Security Operations Manager Resume Examples & Samples

Work with IT leadership and the Enterprise Security Office to develop a security operations program and security projects that address identified risks and business security requirements
Manage the process of gathering, analyzing and assessing the current and future threat landscape, as well as providing the IT leadership and CSO with a realistic overview of risks and threats in the enterprise environment
Propose changes to existing policies and procedures to ensure operating efficiency and regulatory compliance
Manage a staff of information security engineers, administrators, and specialists. Hire and train new staff, conduct performance reviews, and provide leadership and coaching, including technical and personal development programs for team members
Assist resource owners and IT staff in understanding and responding to security audit failures reported by auditors
Manage security production issues and incidents, and participate in problem and change management forums
Work with the CSO and IT and business stakeholders to define metrics and reporting strategies that effectively communicate successes and progress of the security operations program
Consult with IT and security staff to ensure that security is factored into the evaluation, selection, installation and configuration of hardware and software
Assist in the research, evaluation, design, test, recommendation and implementation of new or updated information security hardware or software
Work with the enterprise architecture team to ensure that there is a convergence of business, technical and security requirements
Manage and coordinate operational components of incident management, including detection, response and reporting
Maintain a knowledgebase comprising a technical reference library, security advisories and alerts, information on security trends and practices
Manage the day-to-day activities of threat and vulnerability management, recommend treatment plans and communicate information about residual risk
Ensure audit trails, system logs and other monitoring data sources are reviewed periodically and are in compliance with policies and audit requirements
Manage the Identity and Access Management processes and tools to ensure efficient user and access management practices
Respond to requests from auditors during the assessment of audit controls
A minimum of 15 year of IT experience, minimum 8 years of which need to be in an information security role
A minimum of 5 years in a supervisory capacity, preferably in security operations

Security Operations Manager Resume Examples & Samples

Manage the Security Operations Center (SOC) 24x7 Monitoring Team
Handle security incidents on a global basis, research new/emerging threats, manage internal investigations and review/approve endpoint security configurations
Responsible for managing 1-2 direct internal resources and multiple consultants within the Cardtronics environment
Manage third party service providers responsible for delivering the 24x7x365 SOC Monitoring
Collaborate directly with the Cardtronics ISG Team, ATM Engineering, and Global Network Services teams on all security related matters
Provide leadership, guidance and technical expertise to incident response efforts to ensure the proper response and communications are taking place for identified incidents
Responsible for annually reviewing and updating security detection, protection, response, and recovery procedures as appropriate to validate effectiveness in properly addressing threats to the Cardtronics infrastructure
Provide significant input into the evolution of the Incident Management Architecture including vendor/product selections and implementation
Responsible for Security Operations Center budget planning and management
Responsible for collaborating with all direct staff to ensure performance objectives, career path options, and work assignments are all clearly documented, understood and reviewed
Perform regular performance reviews as well as provide input to matrixed direct report performance reviews
Provide support to the incident management process, incident impact assessments, incident remediation planning, vulnerability and threat research intelligence, e-discovery response management and recovery response management
Assist with evaluating the effectiveness of the resources, architecture and vendors/managed service providers and make adjustments as needed
Develop metrics needed to communicate risk levels to the organization and articulate the value derived from the Cyber Security Services provided to Cardtronics
Evaluate potential business impacts and threats, to determine the risks to the organization, in order to properly define security requirements and control standards
Bachelor Degree in Information Technology or Security
Five years' experience in a technical Information Security role
Experience with the McAfee security suite of software
Experience managing internal staff or outsourced resources

Security Operations Manager Resume Examples & Samples

Provide oversight of Revenue Management Associates to ensure accurate revenue set up, processing, and resolution of revenue discrepancies. This may require researching revenue agreements, revenue set-up in the system, revenue received from the Fund company, coding in the trust system, and broker set up at the Fund
Provide oversight of New Accounts Associates to ensure accurate and timely establishment of Mutual Fund accounts
Ensure SLA’s and processing timelines are met, and provide sound analysis when exceptions exist
Provide high quality and accurate administrative and routine reporting to management as it pertains to Revenue and Mutual Fund accounts
Ensure that Policies and Procedures for Revenue and New Accounts are documented and valid
Manage and/or coordinate projects relating to Mutual Fund processing as assigned by management
Ensure that all incoming wire and check deposits for the department are cleared in a timely manner
Provide ongoing support to the Lines of Business as it pertains to Mutual Fund revenue collection and new account setup/maintenance
Perform quarterly reviews on all direct reports
Work with management to identify areas of risk and implement controls and/or process changes to mitigate potential exposure to the company
Work with management to identify opportunities within the team to increase efficiency and accuracy of daily processing, to improve the overall customer experience
BS/BBA Finance/Accounting or comparable experience
Technologically orientated
Ability to organize and set priorities
Teamwork orientation
Mutual fund revenue or accounting experience
Trust experience a plus
Strong proficiency in Microsoft Office Suite
Ability to work effectively under tight deadline pressure
Ability to think and act independently as well as judge when to involve superiors

Global Security Operations Manager Standard Deployment Resume Examples & Samples

Leadership and management skills necessary to command the action and confidence of others during crisis
Supervise Apple and contract security staff, including candidate intake, training, on-boarding, day-to-day performance reviews, and leadership through complex, fast moving emergency and non-emergency situations
Excellent writing skills with the ability to critically review and edit the work of others
Prior federal, state or local law enforcement or a security management background
Knowledge of current global, cultural, geopolitical, and other socio-economic conditions in order to relate the significance of such events to the company’s global presence, operations and potential business impacts
Experience conducting physical security assessments
Travel 10-15% of the time

Information Security Operations Manager Resume Examples & Samples

Drive strategic and operational direction for Lam Research Information Security Operations team and maintain responsibility for ensuring the maintenance, operations, and support of the security infrastructure including network intrusion prevention systems, firewalls, web filtering, SSL VPN, RADIUS, data loss prevention systems, PKI, AV. And ensure security tools are optimized, fine-tuned and integrated into operational procedures
Manage, coach, develop, and lead the outsourcing team responsible for the maintenance, operations, and support of information security systems for the enterprise. Manage the relationship with outsourcing service provider to ensure performance of steady state support and innovation
Act as an escalation point for the team on operational issues and help to remove barriers that prevent security projects and efforts from moving forward
Collaborate with other operations teams to ensure successful implementation of security strategies and architectures to enterprise applications and infrastructure
Create, measure, analyze, and present reports to management representing current information security operations, and identify where opportunities for improvement exist
Produce regular reports that demonstrate, track, compare, and analyze corporate security solutions and the identification, investigation, and resolution of security events and incidents detected by those systems
10+ years of experience in IT with at least 5 of those years of experience in a Cybersecurity operations role
3+ years of experience in a technical leadership role, providing direction to a team for managing people, employee career development, team building, and conflict resolution
Experience with managing outsourcing service providers and a global team
Experience with multiple security platforms and layers, including anti-virus, firewalls, proxy servers, intrusion prevention systems, logging correlation and management, operating systems, protocols, and incident response
Knowledge of security best practices, including least privilege, defense in depth, or attack surface analysis
Knowledge of IT Infrastructure services, including security, Active Directory, identity management, PKI, VPN, RADIUS, SSO, federation services
Experience with design and architecture using modern design patterns in a Cloud environment
Experience with Cloud models, including IaaS, PaaS, SaaS, and the security implications and requisite control frameworks
BA or BS degree in MIS, Computer Information Systems, CS, or an IT related field
CISA, CIPP, CISM, PCI

Security Operations Manager Resume Examples & Samples

Guidance and support in all matters relating to the manned guarding operation at the clients site
Maintaining a state of operational preparedness of site based operations by ensuring compliance with industry
Maintaining an effective duty of care to all site based working teams in all aspects relating to Health & Safety in the workplace
Actively supporting the Security Portfolio Manager and Head Office team in achieving full operational staffing of site based operations
The delivery of daily, weekly, monthly, and quarterly operational reporting to the Security Portfolio Manager
Display high levels of leadership, competence, and exercise a high degree of flexibility and personal initiative
Ensure compliance with portfolio health and safety risk assessments; reporting findings to the Security Portfolio Manager and put forward recommendations where applicable
Ensure that the security operation complies at all times with the client’s requirements for business as usual; production uplifts; and special events
Compile and produce reports for incidents and site visits; reporting findings to the Security Portfolio Manager and put forward recommendations where applicable
Complete site audits of assignment instructions to ensure compliance with standards; reporting findings to the Security Portfolio Manager; put forward recommendations where applicable
First Line responder to any site emergency response requirements i.e. floods, fire, alarm activations
Be responsible for receiving all security operations related communications and distribute as appropriate, in a timely and efficient manner
Maintain an active duty of care to all site based staff by completing lone worker check calls, and monitoring company book on and book off activity via Call Manager and Timegate
Ownership and delivery of all daily/weekly reports required by the client relating to guard force activity
Daily liaison with the client and third party stakeholders to ensure that all guard force delivery standards are met and exceeded – particular focus to be made to establishing effective links with the Emergency Services family
Be on call for the site representative and incident manager for out of hours operational events
Liaise with the head office to ensure that all contracted service requirements are maintained
Positively support the business objectives and Corporate security department at all times
To have total responsibility and ownership for the day to day running of the site security operation
Lead and motivate the site security team ensuring the ethos and core values of the business and the client are reflected in their roles and responsibilities
Ensure that requirements are followed along with instructions and policies are incorporated within the site Assignment Instructions in a suitable format and are fully and correctly implemented by the security team
Develop and maintain excellent working relationships at all levels including with individual business units and other service providers
Ensure that security team members are given clear goals and objectives on a continual basis and ensure that all team members are provided with suitable counsel to identify annual goals and objectives
Devise and implement new security procedures where appropriate, ensuring correct approval protocols are applied
Develop the team and ensure training requirements are identified and training programmes implemented

Security Operations Manager Resume Examples & Samples

Perform G4S human relations functions; training; direct supervision of mid-level managers and supervisors
Oversee selection and placement of new hires; review of new hire candidates to meet requirements of posts; ensure compliance with annual performance reviews for field personnel
Conduct investigations and administer discipline; adher to company disciplinary and corrective action processes
Administer Safety Program; train and conduct meetings regarding all G4S and client specific guidelines
Scheduling; maintain overtime to a preset requirement designated by General Manager; coordinate with Human Resources on recruiting effort
Ensure contractual requirements are met with all customers in regards to pay and bill rates, positions qualifications, training requirements, staffing needs, post orders, physical surveys and other items as agreed by the contract
Provide guidance to office staff on wage and hour issues, unemployment hearings, and prepare staff for any internal or external audits regarding EEO, wage and hour compliance and Affirmative action programs
Other duties as directed by G4S management
Administer Training Program: Conduct and oversee training to new hires, and ongoing training, including site level OJT
Recruiting and Hiring: Oversee the recruiting and hiring program within the office, including the use of ATS, Lumesse, and coordinating the backgrounds of candidates for employment with other admin personnel
Staffing and Scheduling: Ensure supervisors maintain appropriate staffing at client locations
Maintain scheduling updates in Labor Scheduling tool and ensure accuracy of payroll
While not required, the following are highly desired
Must possess a minimum of three (3) years supervisory experience in the security industry
Must possess work experience showing aptitude for assisting in the operational management of a large semi-independent business enterprise
Must possess prior work experience involving customer relationship management

Security Operations Manager Resume Examples & Samples

Provide direct supervision, guidance and support of operations personnel
Ensure that the planned profitability of all services is realized by utilizing sound financial management principles and continual review of appropriate management information reports (e.g., Profit and Loss, Job Profitability, Weekly Hours, budgeting, collections)
Ensure that all operations personnel understand, and comply with, all applicable EEOC, wage and hour, and other laws governing employment
Ability to obtain any licensing required by the state
Minimum of 3 years management experience in the financial and team leadership aspects of a semi-independent business enterprise
Prior experience independently managing all aspects of a business enterprise with an annual revenue in excess of $3MM
Demonstrated understanding of the cost factors associated with selling security services
Unarmed Upscale Security Officer (Nashville, TN)

Security Operations Manager for Mega Market Resume Examples & Samples

Assure the day-to-day security operations of a portfolio of assigned client sites
Engage, manage, and help train a team of security officers, site and/or shift supervisors, including selection and hiring, scheduling, payroll, coaching, development and support
Coordinate necessary support services to manage client site effectively, meet or exceed financial and operational goals, and enable quality customer service
Build relationships with and develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, MSO training, annual formal performance evaluations, recognition, etc.)
Coordinate and/or conduct site inspections of designated sites/accounts and provide documentation for the CVM
Assure regular communication of issues, opportunities, and program elements with CVM and employees
Coordinate and/or conduct site-specific OJT, client-specific training, and annual refresher training for security personnel according to AlliedBarton’s corporate training standards
Develop/maintain operational procedures so that a valid, site-specific OPM and post orders are always available for emergency reference by the security staff
Manage uniforms, equipment, supplies, and vehicles utilized at the account(s), maintaining appropriate inventories and maintenance checklists
Take on other management responsibilities as determined by Client Value Manager or District Manager
Enforce AlliedBarton policies as outlined in the handbooks, executive memos, and on the portal
Associate’s degree in Criminal Justice, Business Administration or related field
Previous Contract Security, facilities management, military or law enforcement experience preferred
At least 3 years of business management/operations/supervisory experience
Proven strong service orientation and excellent interpersonal and organizational skills
Ability to manage employee relationships and focus on development of direct reports
Proven ability to lead and develop a team
Manage multiple tasks with ability to juggle priorities in complex situations with a diverse team of employees on an ongoing basis
In-depth understanding of operational performance measures (NBOT, Scheduling,…)
Ability to work in a team-oriented management environment and to solve problems with a sense of urgency

Security Operations Manager Resume Examples & Samples

Coordination and allocation of day-to-day tasking to the Security Operations team
Execution of operational security functions in accordance with defined security and risk frameworks and plans
Maintenance of systems and processes in a certified and accredited state appropriate for the Australian Government context
Ensuring that contract deliverables are provided on time and to budget
Mentoring and leadership of security staff
Liaison and coordination of security delivery across external teams and 3rd parties
Regular service delivery meetings, arranged and attended with all relevant teams
Management of queries/issues to ensure resolution to client expectation and within agreed timescales
Demonstrated experience in a similar role as a Security Professional
The ability to analyse and solve difficult problems in a logical and constructive manner
Highly organised with the ability to manage multiple priorities to achieve successful outcomes
Pragmatic, result orientated, proactive, motivated to succeed
The ability to develop sound business relationships at all levels
Focus on continual improvement, innovative
Demonstrable experience in delivering ICT security outcomes within the Australian Government security context
Knowledge and experience in implementing Security Risk Management frameworks based on the ISO31000 risk management standard
Extensive knowledge of the Australian Government security standards (ISM and PSPF)
Experience in delivering security services within the ITIL or MOF frameworks
Knowledge of IT Outsourced delivery
Understanding of security solutions including basic design principles, data flow, connectivity and configuration
Good overall understanding of security management methods and understanding of products such as firewalls, IDS and security aspects of products such as operating systems and their impact on service delivery

Information Security Operations Manager Resume Examples & Samples

Manage a staff of information security professionals, hire and train new staff, conduct performance reviews, and provide leadership and mentoring
Manage a team of information security engineers responsible for configuring, deploying, and managing enterprise security tools including: SIEM, A/V, DLP, vulnerability scanning, privileged access management, file integrity monitoring, firewalls, advanced malware detection, etc
Manage a team of analysts who review, assess, and triage security events and guide the management events escalating into incidents
Manage the evolution of the Security Operations Group and vulnerability mitigation programs that include, but are not limited to, supporting process, procedure, documentation, and technology
Manage the process of gathering, analyzing and assessing the current and future threat landscape, as well as providing the CISO with a realistic overview of risks and threats in the enterprise environment
Work with the CTO and CISO to develop budget projections based on short- and long-term goals and objectives
Monitor and report on compliance with security policies, standards, and procedures among employees, vendors, and other third parties
Review security policies, standards, and procedures; propose changes to existing policies and procedures to ensure operating efficiency and regulatory compliance
Manage production incidents, and participate in the problem and change management team
Work with various stakeholders to identify information asset owners to classify data and systems as part of a control framework implementation
Work with the CISO and IT and business stakeholders to define metrics and reporting strategies that effectively communicate successes and progress of the security program
Consult with IT and security staff to ensure that security is factored into the evaluation, selection, installation and configuration of hardware, applications and software
Research, evaluate, design, test, recommend or plan the implementation of new or updated information security hardware or software, and analyze its impact on the existing environment; provide technical and managerial expertise for the administration of security tools
Develop a strong working relationship with PSECU’s Enterprise Rick team to develop and implement controls and configurations aligned with security policies and legal, regulatory and audit requirements
Manage outsourced vendors that provide information security functions for compliance with contracted service-level agreements. Negotiate and manage service-level agreements with outside suppliers of protective services or hosted services. Maintain consistent contract management relationship with measurable KPI’s and KRI’s. Examine for future opportunities
Work as a liaison with vendors, business units, and legal to establish mutually acceptable contracts and service-level agreements
Manage the day-to-day activities of threat and vulnerability management, identify risk tolerances, recommend risk treatment plans, and communicate information about residual risk
Manage security projects and provide expert guidance on security matters for other IT projects
Maintain a systematic process for managing PSECU’s information security risks
Provide guidance on aspects of PSECU’s network security. Review and approve changes to the security architecture of PSECU’s IT infrastructure and applications
Participate throughout the system development life cycle projects and system acquisition and implementation initiatives
Perform control self-assessments to ensure that Information Security processes and controls are functioning as designed
Collaborate in the Incident Management Program in order to plan and respond effectively to a compromise of PSECU’s IT infrastructure or to an unauthorized access and/or disclosure of sensitive company, member, or employee data
Maintain Education & Awareness for security best practices, tools, and processes for ITS staff
Assist Internal Audit Services in coordinating all audit and regulatory examination activities of the ITS Department. Work with ITS Senior Management and staff to craft management responses to the audit findings
Knowledge - Maintain required knowledge, skills and abilities in assigned area of expertise, including the laws, standards, fundamentals, methods, procedures, and techniques required for job. Maintain up-to-date knowledge of PSECU’s Collective Bargaining Unit Agreement, processes, related business processes, and the business world outside PSECU. Maintain knowledge PSECU’s goals, culture, philosophy, products and services, bylaws, policies, and internal practices
Workflow Management - Manage time effectively; meet deadlines; and produce quality work requiring little or no review. Manage high volume of work assignments
Judgment - Exercise good judgment and appropriate decision making within scope of job
Communication - Effectively communicate with audience appropriate content and detail both verbally and in writing
Relationship Management - Maintain strong and effective interpersonal skills and effective working relationships with all stakeholders, both internal and external. Demonstrate PSECUs Operating Principles of PRIDE (Partnership, Reliability, Improvement, Dedication, and Ethics)
People Management and Development
Repetitive movement of hands and fingers, i.e., for typing or writing
Lifting and carrying containers weighing as much as 20-30 pounds, i.e., to/from building and vehicle, to a storage area
Sitting for long periods of time, i.e., at a desk, in meetings
Ability to reach above, at and below the waist
Ability to reach above, at and below shoulder level
Occasional bending, kneeling, stooping and/or squatting
Visual acuity
Auditory acuity
Bachelor’s degree in Computer Science, Business Management, Information Management, Information Security or a related field,
And five to eight years’ experience in IT with a broad range of exposure to all aspects of IT Planning, System Analysis, Network Design, Information Security, Web Application Security, Cloud Security, Data Mining, and Encryption Ciphers,
Or four to six years’ experience of Information Security, Vulnerability Management, Network Security, Log Analysis, Penetration testing, Application Assessment, and/or IT-related experience,
Or any equivalent combination of experience and education
Certification in field of expertise is recommended but not required, i.e., Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), or Certified Information Systems Auditor (CISA)

Cyber Security Operations Manager Resume Examples & Samples

Management of the security operations team
Day to day operations of BBH’s Cyber Intelligence Monitoring and Threat analysis
Provide log analysis, real-time intrusion analysis, incident response, and security monitoring using a wide-array of industry leading tools
Respond and perform in-depth technical analysis and risk assessment of all security events and incidents
Provide related documentation in support of BBH regulatory guidelines (FFIEC, NYDFS, etc..) and auditing initiatives
Responsible for the monthly testing of the firm’s security vulnerabilities
Track remediation of the identified security vulnerabilities
7 or more years of relevant work experience in two or more of the following areas

Security Operations Manager Resume Examples & Samples

Provide 24x7 supervision of the GSOC and its staff of operators and analysts
Establish and maintain Operational SOP’s in support of the GSOC
Establish and maintain training plans and conduct quarterly training of the GSOC staff; establish a development program to foster professional advancement of the GSOC staff
Ensure serviceability and accountability of all GSOC equipment and software
Extensive knowledge of access control systems, CCTV operation and maintenance of electronic security systems
Strong computer skills, including proficiency in the use of the internet, open source searches, human intelligence gathering, email, word processing, database programs and specialized software systems
Align with Senior Security Manager Americas and Europe, coordinating efforts as required to ensure that overall Global Security mission is achieved
Incident management and appropriate escalation of incidents to senior leadership
Responsible for maintaining specific awareness of domestic and international risks
Selection and management of contracted staff, providing leadership and guidance, critically reviewing work product and invoices submitted
Create and manage work scheduling of contractors to ensure appropriate coverage
Global incident reporting
Conduct critical research related to global events that could potentially impact the firm
Create specialized reports and develop a metrics program
Develop a process to audit physical access control systems (PACS)
BA/BS Degree in an area of study relevant to the position or equivalent experience
Five years of operational security experience in corporate environment with multi-facility operations
Prior operations center experience in Security, Military or Law Enforcement field
Ability to conduct training in all areas associated with a GSOC and Crisis Management
Minimum four years supervisory experience
Strong written and verbal communication skills, including the ability to gather and critically evaluate information and prepare written documents that clearly and concisely identify the issues presented and their proposed resolution
Proficient in MS Office applications, such as Word, Excel and PowerPoint
Strong business acumen and vendor management experience
Excellent organizational, collaboration and interpersonal skills
Strong reasoning competence to investigate, analyze and draw appropriate conclusions
Ability or aptitude to learn to operate C-Cure 9000 Access Control System
Professional certification in the security field desirable (CPP, PSP, PCI)

M HIS Information Security Operations Manager Resume Examples & Samples

Minimum of seven (7)+ years of combined experience in security operations, application security, and/or vulnerability management
Minimum of three (3)+ years of technical team management experience
Bachelor’s degree in Computer Science, Information Security
Experience with Cloud and hybrid Cloud/On-prem security models
Strong oral, written, and presentation abilities -able to convey risk to all levels of the business, from C-level executives to operations and development teams
3M Global Terms of Use and Privacy Statement

Information Security Operations Manager Resume Examples & Samples

Manage vulnerability management, security review, and penetration testing programs
Oversee identity governance of corporate identity stores and related infrastructure, including access recertification and related workflows
Develop and maintain security documentation (policies, standards, guidelines, and procedures)
Create key risk and performance indicator metrics
Participate and manage cross functional projects; work with third parties to implement security requirements; provide oversight and governance
Advise senior management on information system and cyber security issues, including new /changed solutions and processes, best practices, and the threat landscape
Oversee selection and deployment of information security infrastructure and systems
Ensure compliance with regulatory-mandated information security standards
Manages Information Security staff, including workflow, performance, employee relations and time and attendance.Responsible for employee development and retention
Minimum five years hands on experience managing all aspects of information security including Program Officer / Governance, Identity Management / Access Governance, and metrics required
Information Security experience in a financial services institution required.Knowledge of financial services regulations as they relate to information security
Prior staff management experience required
Understanding with role-based and least-privilege access models
Self-reliant with ability to manage competing demands
Excellent communication, interpersonal and collaborative skills
CISSP, CISM, SANS or similar certification preferred

Security Operations Manager Resume Examples & Samples

Must be able to legally work in the U.S
Possess a High School Diploma or equivalent; College Degree Preferred
Have strong organizational, interpersonal, leadership, and written and verbal communication skills necessary to effectively communicate and coordinate with all stakeholders: Inter-Con employees, staff members, senior and executive management, and client representatives
Have the ability to multi-task and work effectively under the pressure of multiple deadlines
Ability to read, write, and speak English fluently
Minimum five (5) years of experience with personnel management, coordination and supervision in a multi-site physical security-related environment
Possess a valid California driver's license and satisfactorily undergo a DMV records check
Must be computer literate and possess familiarity with scheduling software as well as expert-level knowledge of basic computer functions and programs to include Outlook and excel
Must be able to pass a comprehensive pre-employment physical
Must be physically fit and able to meet all of the physical requirements of the position including climbing stairs or ladders, lifting or carrying objects weighing up to 50 pounds and running short distances

Security Operations Manager Needed Resume Examples & Samples

Interviews and hires qualified applicants to fill open post positions in a proactive and timely manner, following company interviewing guidelines. Also regularly evaluates low-performing employees for replacement, upgrade or transfer
Makes initial/conditional job offers (for new employees) and job transfers (for existing employees) using company forms and procedures, offering rates, schedules and benefits in alignment with post contract requirements. Maintains and publishes weekly Open Post List and actively manages job openings within division/branch
Follows all company policies regarding timekeeping procedures, meal and rest period breaks (where applicable), ensuring signatures and acknowledgements are properly documented (where applicable), and conducting weekly audits of timekeeping records to ensure accuracy

Security Operations Manager Syossett, NY Resume Examples & Samples

Initiates termination procedures as needed for voluntary and involuntary separations. Executes termination meetings as necessary and complete all follow up documentation according to company standards
Performs additional projects or tasks as may be directed by managers
May require a current state driver’s license and have the ability to safely operate a vehicle; may be required to drive to client sites to address scheduling or employee issues on an as needed basis and must provide own reliable transportation for such
Demonstrated working knowledge of personal computers and Microsoft Office software mandatory. Ability to learn and efficiently operate various timekeeping and payroll programs, such as Winteam, eHub, and CyCop

Security Operations Manager Resume Examples & Samples

Assists in the management of the security and safety program to include violence prevention, loss prevention, patrol operations, enforcement of statutes and hospital policies and regulations and inspection of facilities
Works with the Director to ensure that security standards and quality are met and maintained. Recommends changes to the protocol that would improve the overall quality of the department
Assists in managing contract security operations staff
Assists the Director in recommendations for hiring, promotion, performance improvement plans, annual performance reviews and terminations. Executes disciplinary action as necessary
Conducts safety and security-related training for the hospital community including but not limited to, hospital new hire orientation, De-Escalation Training- formerly known as Management of Aggressive Behavior (MOAB), Active Shooter Training, etc
Acts as an instructor to Security Department Training Programs, including AVADE, Healthcare Defensive Tactics (HDTS) and Handcuff Training
Assists in the timely scheduling and completion of all required trainings (i.e. First Aid/CPR/AED, HazMat Level C Operations (All Hazards Awareness for Healthcare Personnel and Healthcare Personal Protective Equipment Operations), etc
Documents and maintains records for the timely completion of all required training
Identifies training needs and conducts training, certification programs and continuing education for Security Department personnel
Tracks, reports and completes follow-up actions on comprehensive Safety and Security Management Plans. This including, but is not limited to Daily Log and Security Incident Report reconciliation, etc
Manages and audits the lost & found program and valuables intake/release
Responsible for the department vehicle, including scheduling of preventative maintenance, inspection, repair and safety checks
Manages investigations into incidents, including criminal activities and violations of safety standards. Serves as the lead investigator in major cases
Coordinates patrol operations to ensure proper use of department resources and effective delivery of services
Prepares weekly, monthly and annual reports regarding department activities
Creates, edits and reviews department policies and procedures
Oversees the department’s timely completion of Security Risk Assessments
Manages and executes special projects as assigned
Assists in the application of the hospital's Safety and Security Management Program
Assumes the HICS role of Security Officer in the absence of the Director
Performs all other duties as assigned to ensure efficient operation of the department and quality patient care
A minimum of a Bachelor’s degree and 5 years of management experience is required. A combination of experience, education and/or military experience will be considered
Massachusetts License to Carry Class A Licensure
Ability to be licensed as a Special State Police Officer under the Commonwealth of MA General Laws Chapter 22 C, section 63
Requires excellent ability in the areas of leadership, training, security systems, investigations and safety
Sets a high example of cooperation and team work
Exhibits him/herself as a high performer in all areas of job responsibilities
Adheres to the highest standards of excellence and creates outstanding results
Is a role model to others and is viewed as an expert resource within the department
Possesses and exhibits exemplary customer service and communication skills
Must be able to handle complex interpersonal situations and crisis management scenarios
Takes proactive approach to solve issues associated with tasks utilizing exception critical thinking skills
Strong risk analysis, computer, and organizational skills
Must be reliable and flexible
Must be able to gather, assemble, analyze, evaluate, and use facts and evidence. Interview victims, complainants, witnesses, and suspects
Physically must be able to lift patients (approximately 50 pounds) with the help of others, walk at a rapid pace, walk/stand for extended periods of time and withstand adverse weather conditions

Security Operations Manager Resume Examples & Samples

Providing leadership & direction to their IT Security team while taking complete ownership of the IT Security Operations.(vulnerability management, investigation, reporting and security monitoring, incident response)
Creating and implementing the IT Security framework and processes while overseeing and executing the Vulnerability Management, Security Patching, Security Information and Event Management (SIEM) and Anti-Virus Management lifecycle
Identifying critical security operations metrics and implementing necessary improvements to create solid security practices
Overseeing daily IT Security operations while actively monitoring emerging threatens and security technologies

Security Operations Manager Resume Examples & Samples

Work with the General Manager to assist in developing business for the office
Ensure that the planned profitability of all services is realized by utilizing sound financial management principles and continual review of appropriate management information reports (e.g., Profit and Loss, Job Profitability, Weekly Hours, budgeting, collections and COMPSTAT)
Ensure that G4S Secure Solutions (USA) Inc. is providing quality service to our clients and that these accounts are operated in a manner consistent with established policies, contracts, and applicable laws; maintain an active, strong client relations program by making frequent personal visits to discuss any problems or recommendations for the improvement of service provided
Ability to obtain and maintain any license or certification as may be required for contracts services in their market
Minimum of two (2) years of progressive management experience in the financial and team leadership aspects of a business enterprise or governmental agency
Minimum of three (3) years of documented prior security-related account management experience in a multi-location environment
Security Guard/Upscale Security Officer

Security Operations Manager Resume Examples & Samples

1) Information security management, risk management, security architecture or engineering management
2) Security infrastructure technologies including cloud, network, server, end-point, mobile, storage and deep understanding of overall security and IT landscape
3) Technical and process experience in the areas of vulnerability management, third party management, and technical assessments including penetration testing, secure software development lifecycle and infrastructure security
4) Conveying complex technical topics to non-technical stakeholders, business colleagues, product and service vendors and external peers
5) Working with information security and risk management best practices, standards, and frameworks
6) Regulatory and compliance requirements as well as security standards and frameworks; and
7) Translating vision into tactical execution and prioritizing work in a highly dynamic work environment

Data Center Security Operations Manager Resume Examples & Samples

Directly leads the on-site security team at the data center
Works closely with the Global Security Operations Center and the Global Security Investigations and Intelligence Team to anticipate, identify and evaluate risks that carry a significant risk to Facebook’s data center(s)
Establishes and monitors performance metrics to determine team effectiveness budget management, performance metrics and contract management
Demonstrates courage with difficult issues despite personal risk or discomfort and supports others who do so
Possesses knowledge in the areas of emergency/disaster management, physical security, critical incident stress management, risk management and business resiliency
Is familiar with emergency procedure protocols and regulatory interfaces
Demonstrated understanding of best practices in physical security strategies, principles, standards, policies and procedures
Experience with security technologies including Video Surveillance, Access Control, and Incident Management Systems, Security Operations Centers

Security Operations Manager Resume Examples & Samples

Experience of leading a security operation
Experience of managing a portfolio of clients
Frontline Security Guarding, Door Supervision or Close Protection SIA licence (or have passed the relevant SIA training and hold valid certificates)
A full five year checkable employment / education history
Excellent communication skills are required both written and verbal
Have understanding of the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act

Security Operations Manager Resume Examples & Samples

Provides security guidance and counsel to NiSource leaders and employees. This includes recommending appropriate security measures, techniques, and methods to enhance the protection of business activities, personnel, facilities and operations across the business
Keeps the Director, Corporate Security advised of current or changes to the security environment, which may impact operations
Develops business specific security plans, which incorporate corporate security guidance and integrate security strategy into the business. Security plans are to include a schedule, which is regularly reviewed and updated
Assists management in the development of applicable security policies and procedures that translate business security plans into employees daily activities and sound practices
Regularly assesses assigned operations, using established vulnerability methodologies to determine potential exposure and recommend appropriate security measures to mitigate risk
Develops investigative strategy, leads investigations and maintains the highest level of discretion while dealing with sensitive information
Provides business and facilities management leaders guidance and oversight on all security guard, and security services
Develops and maintains a liaison and working relationship with appropriate state and local law enforcement and security agencies
Monitors intelligence sources and security threats to business operations. Establishes and maintains protocols for communicating threat information to appropriate business and functional leaders across NiSources business operations
Assembles and relays timely security incident reports and observations from across operating area to the Director, Corporate Security
Collects and maintains security incident data for trend analysis and recommends corrective action as well as Lessons Learned
Develops and conducts appropriate security training. Communicates security awareness messages to ensure management and employees understand how to respond to security incidents and activate security plans
Develops initiatives to ensure management has effective relationships with all levels of law enforcement and first responders in their respective jurisdictions
Coordinates special employee, facility, or functional protection assessments and details
Develops strong relationships with NiSources Legal, Human Resources and Communications functions and teams
Leads realistic drills and exercises to gauge effectiveness of security programs. Performs timely after action reviews (AARs) with participants to share successes and discuss failures. Modifies security plans as appropriate
Performsadvanced threat assessment and actively manages potentially violent situations
Serves as an integral member of the Corporate Security Team. Provides backup and support to other members of the team as needed
Coaches, develops and manages a small team of Security Leads
8 or more years experience with a major law enforcement, military, intelligence, public or private sector security organization
Utility industry experience is a plus
The following certifications are preferred: CPP, PSP, PCI, CFE or CISSP
Excellent team and consensus building skills
Ability to positively influence NiSource employees, peers and management
Strong personal initiative, proven decision-making ability, integrity, confidentiality
Proven leadership skills, specifically the ability to manage, motivate, coach and hold employees accountable in a positive manner
Proven interview and investigative skills
Extensive knowledge of asset protection, security investigations, operations, systems, and techniques
Superior oral, written, presentation and communication skills

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