Security Operations Center Manager Resume Samples

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HB
H Bogisich
Hollie
Bogisich
132 Raynor Squares
Chicago
IL
+1 (555) 596 7864
132 Raynor Squares
Chicago
IL
Phone
p +1 (555) 596 7864
Experience Experience
Dallas, TX
Security Operations Center Manager
Dallas, TX
Willms, Flatley and Huels
Dallas, TX
Security Operations Center Manager
  • Manage individual and team performance to consistently meet performance standards
  • Providing performance and management reporting
  • Develop and supervise work schedules to ensure proper staffing levels are maintained
  • Establish performance goals and priorities
  • Actively participate in hiring of new team members, adheres to policies and procedures, and create motivational strategies to drive quality performance
  • Providing a centralized location for management, co-ordination and knowledge base contact, in particular for severe and critical incidents
  • Perform supervisory/managerial responsibilities
Detroit, MI
Global Security Operations Center Manager
Detroit, MI
Reynolds-VonRueden
Detroit, MI
Global Security Operations Center Manager
  • Works with the Global Security Operations Manager, Global Security Operations Specialists and the Global Security Investigations and Intelligence Team to anticipate, identify and evaluate global risks that carry a significant risk to the enterprise
  • Guides recruiting, hiring, training, development, and retention of highly qualified employees to ensure the effective operation of the GSOC. Regularly communicates updates from the GSOC on incidents, emerging risks, and other issues that may impact the corporation's business operations, employees, or vendors. In a crisis, leads the GSOC's enterprise response. Establishes and monitors performance metrics to determine the effectiveness of the GSOC. Works with internal communications teams to reinforce security initiatives and educate leaders on incidents that have impacted or have the potential to impact the enterprise
  • Embraces and fosters an environment of all-hazards approach to emergency management. Works with the Executive Protection team to anticipate, identify and mitigate risks that carry a risk to leadership. Directly leads the GSOC, its team, its daily operations
  • Initiate, coordinate and assume responsibility for benchmarking against best-in-class programs and other G4S global accounts; build and facilitate teamwork and partnerships and the implementation of progressive change
  • Daily collection of global, national and local intelligence utilizing various intelligence sources to produce a written daily/incident specific analytical report(s)
  • Monitor email inboxes, work order service requests, and all communications devices; prioritize and processes incoming information according to procedure
  • As part of a cutting-edge security team the role will include broader security related responsibilities including projects and continuous improvements
present
Los Angeles, CA
IT Cyber Security Operations Center Manager
Los Angeles, CA
Rosenbaum, Swift and Schmitt
present
Los Angeles, CA
IT Cyber Security Operations Center Manager
present
  • Coach, manage and develop staff by establishing clear goals, expectations and strategies for employee performance and career development
  • Manage relationship with external security vendors such as MSSPs to ensure service delivery meets SLAs and work closely to improve their efficiency
  • Develop and manage a robust documentation lifecycle
  • Develops, documents and manages identification, containment and remediation strategies
  • Provides recommended courses of action to mitigate the risk associated with network intrusion attempts
  • Develops, researches and maintains proficiency in tools, techniques, countermeasures and trends in computer and network security vulnerabilities
  • Determines the source and tools used in the course of network intrusion analysis
Education Education
Bachelor’s Degree in Criminal Justice
Bachelor’s Degree in Criminal Justice
University of Pittsburgh
Bachelor’s Degree in Criminal Justice
Skills Skills
  • Active listening skills. Ability to assess and evaluate situations effectively. Ability to identify critical issues quickly and accurately. Excellent attention to detail
  • Ability to communicate effectively with Information Technology and Security Systems professionals including senior leaders
  • Subject matter expert (SME) in one or multiple areas such as Windows, Unix, Firewalls, Intrusion Detection, Threat Detection Analysis, or Information Risk Management
  • Ability to identify critical issues quickly and accurately
  • Maintain strong standards, and promote productivity, accountability and high morale
  • Phone and remote support experience, knowledge and resolution ability
  • Ability to bring process improvements, document knowledge base articles and build process efficiencies
  • Very good understanding of the compromises between reliability, efficiency and cost
  • Excellent Presentation skills and ability to present to senior management
  • ArcSight experience is highly desirable
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15 Security Operations Center Manager resume templates

1

Global Security Operations Center Manager Resume Examples & Samples

  • Works with the Global Security Operations Manager, Global Security Operations Specialists and the Global Security Investigations and Intelligence Team to anticipate, identify and evaluate global risks that carry a significant risk to the enterprise
  • Prioritizes strategies through risk assessments that incorporate both frequency and severity
  • Embraces and fosters an environment of all-hazards approach to emergency management. Works with the Executive Protection team to anticipate, identify and mitigate risks that carry a risk to leadership. Directly leads the GSOC, its team, its daily operations
  • And directs the implementation of policies, procedures and best practices of the GSOC. Determines staffing requirements
  • Guides recruiting, hiring, training, development, and retention of highly qualified employees to ensure the effective operation of the GSOC. Regularly communicates updates from the GSOC on incidents, emerging risks, and other issues that may impact the corporation's business operations, employees, or vendors. In a crisis, leads the GSOC's enterprise response. Establishes and monitors performance metrics to determine the effectiveness of the GSOC. Works with internal communications teams to reinforce security initiatives and educate leaders on incidents that have impacted or have the potential to impact the enterprise
2

Security Operations Center Manager, Senior Resume Examples & Samples

  • 6+ years of experience as an information security analyst or Cyber security engineer
  • Ability to travel up to 75-100% of the time to work with clients
  • Ability to explain current information security threats, including DDoS, botnets, malware, advanced persistent threats (APT), buffer overflows, SQL injection, and phishing
  • BS degree in CS, IT, Applied Mathematics, Computer and Electrical Engineering, or a related field preferred; MS degree in CS, IT, Applied Mathematics, Computer and Electrical Engineering, or a related field a plus
  • Information Security Certifications, including Security+, GIAC Certified Incident Handler (CIH), or Certified Ethical Hacker (CEH)
3

Regional Cyber Security Operations Center Manager Resume Examples & Samples

  • This role will have supervisory responsibilities. As such, the individual must have a minimum of five years’ experience in the area of people management
  • 7+ year's Cyber Security Incident Response, Security Operations Center and/or Attack Analysis in a large, mission-critical environment with a background in the following
  • Strong attention to detail in conducting forensic analysis combined with an ability to accurately record full documentation in support of the investigation
  • Detailed knowledge of current international best practices in the incident response arena
  • Ability to communicate effectively with business representatives in explaining impacts and strategies and where necessary, in layman's terms
4

Security Operations Center Manager Resume Examples & Samples

  • Perform process reviews and document improvements. Prepare (in conjunction with the technical experts and level 3 support engineers) the expected major and minor releases for the forthcoming period
  • Ability to perform and speak regarding log analysis, use of IDS, IPS, and/or other signature technology. Lead teams that Manage and maintain the log management and threat analysis solution
  • Develop and maintain Progress Plans and track progress to deliver on time
  • Conducts reviews on Standard operating procedures and fill checklists for implementations
  • Train employees and clients on use of various tools. Document best use cases where possible
  • Knowledge to manage and troubleshoot Fortigate devices, Cisco ISE, Snort, Juniper UTM’s, Barracuda, Nitro and Checkpoint devices
  • Knowledge of and experience applying security, risk and control frameworks such as NIST, COBIT and ISO
  • Ability to Organize, Prioritize, Follow up and bring tasks to completion
  • Ability to bring process improvements, document knowledge base articles and build process efficiencies
  • Technical ability in being able to read data from specifications that will help with the identification of potentially affected technical teams. Engage with vendor technical support as needed
  • Customer service including the resolution of customer escalations, incident handling, and response
  • Experience in a fast paced, high stress, support environment
  • Professional deamenor with outstanding work ethic
  • Strong team player that collaborates well with others to solve problems and actively incorporate input from various sources
5

Security Operations Center Manager Resume Examples & Samples

  • Experience with the selection, implementation, and management of enterprise security technologies, including SIEM, anti-virus, anti-malware, DLP, IDS/ IPS, vulnerability scanners, configuration management, and encryption
  • Oversee implementation of new technologies within SOC and lead automation of monitoring administrative tools
  • Execute security operations processes, identify and measure critical security operations metrics and continually improve the efficiency and effectiveness of all core services in scope. Oversee the development and maintenance of standard procedures related to the SOC
  • Experience with performing management of 24x7 Security Operation Center services, ensuring SOC SLAs are met
  • Experience with leading the development, implementation, and management of processes that ensure security countermeasures and monitoring are effective and sustained on all applicable systems
  • Work closely with Security Leadership to identify implement process changes, improvements and efficiencies and ensure solid security practices
  • Manage and develop SOC team members, including mentoring and capability / skill development. Provide a framework for team members to be successful in achieving the team and individual performance objectives
  • Provide security expertise to the SOC team leveraging industry leading practices
  • Candidate must be able to work quickly and accurately with minimal supervision
  • Day to day operations of the Security Monitoring practice, implementing and measuring a Quality Assurance and Constant Improvement methodology
  • Lead the team by providing direction and guidance to team members in handling issues
  • Ensure staffing coverage in each shift
  • 10+ years of experience of network/security architecture or operations experience
  • Certifications: CISSP, CISM, GCIA, GWAPT, GCIH, GSEC, OSCP, OSCE, OSCP, or similar certification preferable
  • Security Operations Center experience required
  • Travel requirements =25% that would include team offsite meetings, training and presentations
  • Ability and willingness to think outside of the box to find creative and innovative solutions to reduce costs with a minimal impact on reliability
  • Excellent project management skills, ability to work in a fast-paced and hectic work environment, ability to prioritize tasks effectively; and an ability to work seamlessly across organizational boundaries
  • Must be flexible in outlook and attitude
  • Excellent Presentation skills and ability to present to senior management
  • Excellent planning/time management skills
  • Excellent client-facing skills
  • Candidate should possess the following soft skills: Management, Leadership, Communications, Professionalism, Creativity, and Drive
6

Security Operations Center Manager Resume Examples & Samples

  • 8+ years of experience with IT
  • 5+ years of experience with information security
  • 3+ years of experience with direct management
  • Experience with implementing new technologies within a SOC and leading automation and optimization efforts for SOC tools
  • Experience with leading incident response and forensic investigations, coordinating with internal stakeholders and senior leadership, as appropriate
  • Experience with managing SOC metrics capture and reporting
  • Ability to build, lead, manage, and motivate teams in a dynamic environment
  • Knowledge of ITIL
  • CISA or CISM Certifications
7

Security Operations Center Manager Resume Examples & Samples

  • 4+ years of experience with defensive Cyberspace operations
  • Experience with Cyber incident management, response and reporting procedures
  • Knowledge of TCP/IP communications and how common protocols and applications work at the network level
  • Ability to learn and operate in a dynamic environment
  • Security+CE and CEH or GCIH Certification
  • Experience with working in a Security Operations Center environment
8

Security Operations Center Manager Resume Examples & Samples

  • 5+ years of experience with network security in a professional services organization
  • Experience with using event escalation and reporting procedures
  • Ability to travel up to 75% to 100% of the time
  • Ability to demonstrate analytical expertise, close attention to detail, critical thinking, logic, and solution orientation and to learn and adapt quickly
  • Experience with Incident Response, Incident Handling and/or Triage Analysis
  • Experience with Mandiant or FireEye security products
  • Experience with supporting network investigations
  • Knowledge of how the Windows file system and registry function
  • Knowledge of UNIX operating systems and command line tools
9

Security Operations Center Manager Resume Examples & Samples

  • Staff, mentor and train the security operations center (SOC) team with 24 x 7 x 365, global visibility and response responsibilities at a tier 1 level
  • Guide the SOC into a role whereby they can confidently increase their level of responsibility in the overall security operations; become the single point of contact for all security inquiries beyond just alerts
  • Collaborate with the engineering group evolve the tools, improving detection and response efforts and the security program capabilities as a whole
  • Mentor SOC personnel by providing a solid foundation of security expertise and assist in transitions to more specialized disciplines within the field as desired
10

AWS Security Operations Center Manager Resume Examples & Samples

  • Lead a team of Shift Leader and their teams on a daily basis in support of all designated SOC tasks
  • Determine staffing requirements: guiding recruitment, hiring, training, development, and retention of highly qualified team members
  • Develop a deep understanding of operational risks and drive the response process in order to minimize the impact of those risks
  • Regularly review standard operating procedures and protocols to ensure SOC continues to effectively meet operational requirements
  • Bachelor’s Degree in a related subject (Information Systems Management, Criminal Justice, Business, Political Science, etc.) from an accredited university
  • 5+ years of working in a security or emergency operations center
  • 4+ years in a leadership role
  • 3+ years of experience and ability to demonstrate proficiency at using MS SharePoint, Physical Access Management Systems (Lenel, S2, etc), and MS Office software suite
  • Or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
  • Demonstrated working knowledge in Workplace Violence, Crisis Management – Business Continuity / Emergency Response
  • Experience in balancing stress & workload to ensure success & continuity of operations
  • Willingness to be active in the training, coaching, and development their team
  • Ability to speak a foreign language (Deutsch, Japanese, Chinese, etc.)
11

Security Operations Center Manager Resume Examples & Samples

  • Monitoring procedure
  • Notification procedure (email, mobile, home, chat, etc.)
  • Notification and escalation processes
  • Transition of daily SOC services
  • Shift logging procedures
  • Incident logging procedures
  • Compliance monitoring procedure
  • Report development procedure
  • Dashboard creation procedure
  • Incident investigation procedures (malware, etc.)
  • The manager will also be responsible for shift schedules, coverage and working with other agencies on incident response and investigation
12

Security Operations Center Manager, Lead Resume Examples & Samples

  • 10 years of experience with IT security
  • 3 years of experience with directly supporting SOC or SOC equivalent organizations in the areas of security monitoring and incident response
  • Experience with supporting VA-NSOC Network Defense Center (NDC) operations
  • Experience with security event monitoring and analysis, intrusion detection, and incident management
  • Experience with working in a 24x7x365 operational environment
  • Experience with leading teams of 10 or more people
  • MA or MS degree in CS or EE or 20 years of experience with technology
  • Possession of one of the following technical Certifications: SANS Global Information Assurance Certification (GIAC) Certified Incident Handler (GCIH), CERT-Certified Computer Security Incident Handler (CSIH), or Certified Ethical Hacker (CEH)
  • Experience with configuring, tuning, and operating a SIEM solution, including Splunk Enterprise Security
  • Experience with analyzing advanced adversaries, conducting deep analysis using Splunk or similar tools, and malware analysis
  • Experience with LAN Technologies, WireShark, and NMAP
  • Ability to stay at the forefront of the security field and work in a team-based environment
13

Security Operations Center Manager, Lead Resume Examples & Samples

  • Experience with supporting VA
  • NSOC Network Defense Center (NDC) operations
  • Possession of one of the following technical Certifications: SANS Global Information Assurance Certification (GIAC) Certified Incident Handler (GCIH), CERT
  • Certified Computer Security Incident Handler (CSIH), or Certified Ethical Hacker (CEH)
  • Ability to stay at the forefront of the security field and work in a team
  • Based environment
14

Security Operations Center Manager Resume Examples & Samples

  • Experience with the selection, implementation, and management of enterprise security technologies, including SIEM, anti
  • Virus, anti
  • Malware, DLP, IDS/ IPS, vulnerability scanners, configuration management, and encryption
15

Security Operations Center Manager, Lead Resume Examples & Samples

  • 3 years of experience with directly supporting SOC or SOC equivalent organizations in the areas of security monitoring and incident response and NSOC Network Defense Center (NDC) operations
  • Experience with working in a 24/7/365 operational environment
  • Possession of one of the following technical Certifications: SANS Global Information Assurance Certification (GIAC) Certified Incident Handler (GCIH), CERT–Certified Computer Security Incident Handler (CSIH), or Certified Ethical Hacker (CEH)
  • Experience with supporting the VA
  • Ability to stay at the forefront of the security field and work in a team–based environment
16

Global Security Operations Center Manager Resume Examples & Samples

  • Conduct compliance audits to ensure G4S operations are performing in accordance with all contract requirements
  • Daily collection of global, national and local intelligence utilizing various intelligence sources to produce a written daily/incident specific analytical report(s)
  • Coordinate and/or perform security threat assessments of client facilities using authorized assessment tools
  • Initiate, coordinate and assume responsibility for benchmarking against best-in-class programs and other G4S global accounts; build and facilitate teamwork and partnerships and the implementation of progressive change
  • Provide global account management and oversight for the recruitment, selection, orientation, training, development and retention of high caliber staff; plans, assigns, and directs work; provide performance feedback, coach associates, and ensure disciplinary actions, as necessary; support staff as appropriate in carrying out their respective responsibilities
  • Monitor email inboxes, work order service requests, and all communications devices; prioritize and processes incoming information according to procedure
  • Ensure appropriate security management is apprised of all significant and unusual events in real-time, maintain appropriate documentation
  • Investigate incidents and create accurate and timely incident reports, escalating to the appropriate persons as necessary
  • Bachelor’s degree in Criminal Justice, Global Security and Intelligence, Homeland Security, Forensic Studies or another related discipline
  • Minimum of 5 years of experience in a Corporate, Law Enforcement, or Military Global Operations Center
  • Minimum of 2 years of supervisory experience in a Global Operations Center or intelligence fusion center environment in one or more of the following services
17

Security Operations Center Manager Resume Examples & Samples

  • Bachelor’s degree in a technical field such as Computer Science, Information Security, Information Technology, Computer Engineering, Information Systems, etc
  • Track record of creative problem solving, and the desire to create and build new processes
  • Ability to turn high-level goals into actionable steps and develop a roadmap to achieve the goals
  • Extensive Incident Response leadership experience
  • Experience developing and writing processes and procedures for SOC operations
  • Experience with Splunk
  • Experience with one or more scripting languages, e.g., Python, JavaScript, Perl
  • Forensics experience
18

Security Operations Center Manager Resume Examples & Samples

  • Lead and manage SOC Team leaders and staff in the SOC
  • Evaluate and monitor overall SOC effectiveness
  • Oversee , event and incident management activities and access provisioning
  • Supervise and monitor incident response activities and preparedness for SOC staff; participate and contribute to enterprise security breach response activities
  • Collaborate with the Cyber Security Leadership to develop and update Security Operations standards, procedures, guidelines, and leverage best practices
  • Monitor various sources of breaking security news and lead the Security Operations Team’s response to new threats and vulnerabilities as appropriate. Including, but not limited to, developing new attack signatures, identifying new indicators of compromise, communicating updated methods and tactics to the Security Operations Team and drafting client communications
  • Generate new business opportunities by participating in market facing activities, executive briefings and developing thought leadership materials
  • Strong collaboration with EY senior executives, other key stakeholders and importantly other EY SOC Managers to co-establish, promote and drive a Cyber SOC ecosystem
  • Excellent team work capability, passion and drive to succeed and combat Cyber threats
  • Managerial capabilities and experience to motivate a diverse group of individuals, strong interpersonal skills to foster a team environment, and the ability to create and implement action plans
  • Previous supervisory experience in leading a SOC monitoring/response team
  • Ability to build, lead, manage and motivate teams in a dynamic, mission-critical operations environment
  • Expert understanding of computer networking, systems administration, and vulnerability management
  • Awareness and knowledge of Big data analytics, dashboards, eGRC and behavioral analysis tools
  • 5+ years of experience in leading Security Operations and controls strongly preferred
  • 5 years of relevant technical and business experience required
  • Leadership experience in managing cross-functional teams and influencing senior level management and key stakeholders
  • Strong networking and application knowledge
  • Hands-on experience with industry leading security vendor platforms, including products such as Juniper security devices, ASA, Snort, Cisco IDS, Websense, NetForensics, etc
  • Practical experience on customer service processes and solving issues
19

Security Operations Center Manager Resume Examples & Samples

  • Routinely engage with cross functional teams to evaluate SOC's ability to meet stakeholder needs
  • 6+ years of relevant work experience in an operations center environment
  • Strong analytical, critical thinking, and problem solving skills
  • Computer skills: Outlook, Word, Excel, PPT
20

Security Operations Center Manager, Clonee Resume Examples & Samples

  • Lead the team on a daily basis in support of all designated SOC tasks
  • Develop and support strategic plans and projects to meet Global Security and SOC goals and objectives
  • Conduct after action reviews to identify lessons learned and best practices
  • Routinely engage with cross functional teams to evaluate SOCs ability to meet stakeholder needs
  • Proven relevant work experience, preferably in an operations center environment
  • Strong self-motivator able to execute tasks
  • Strong inter-personal and networking skills
  • Ability to work effectively in teams
  • Ability to build strategic vision and drive organisational change
  • Strong organisation and planning skills
  • Ability to establish and maintain cross-functional and positive working relationships
  • Strong technical competence, particularly in video management and alarm monitoring systems
  • Interest and experience in the following industries- Emergency Management, Crisis Management, Business Continuity
21

Security Operations Center Manager Resume Examples & Samples

  • Oversee training and exercises to ensure SOC team proficiency. Conduct after action reviews to identify lessons learned and best practices
  • Six to nine years of relevant work experience, preferably in an operations center environment
  • Outstanding written and verbal communication skills
22

Security Operations Center Manager Resume Examples & Samples

  • Interface SOC and internal teams to ensure maximum benefit from Security perspective
  • Ensure proper security event monitoring, management and response
  • Responsible for vendor management, overall use of resources and initiation of corrective action where required
  • Co-ordination with stakeholders, build and maintain positive working relationships with the
  • Successfully completed degree (Diplom, Bachelor or Master) in the field of Information Technology or Information Security is required
  • Strong ability to interface different teams (internal & external)
  • Proficient in German and English language; skills in French language would be an asset
  • Autodidactic skills
  • Willingness for regular business travel is assumed
  • Travel up to 25% of working time
23

Information Technology Security Operations Center Manager Resume Examples & Samples

  • MS preferred
  • Experience in leading, motivating, engaging and mentoring junior team members
  • Proven experience in planning, organizing, and developing the strategy for a 24x7 security operations center or Managed Security Service Provider
  • Ability to lead a team, promote and foster collaboration, and be a strong leader in the face of a new and changing environment
  • Excellent communication, writing and interpersonal skills
  • Broad information cybersecurity knowledge, including familiarity with common attack methodologies, tactics and protocols, Advance Persistent Threat groups, Hacker activities, etc
  • Significant experience in network intrusion detection, including experience using common network monitoring tools - IDS, IPS, SIEM and Syslog
  • Ability to work through common network vulnerabilities and penetration testing tools including but not limited to Metasploit, Qualys, Nexpose and NSS Nmap
  • CISSP, CISA or CISM Preferred
  • Knowledge of retail business is preferred
  • Strong verbal, written, and interpersonal communication skills
  • Ability to present ideas in a business-friendly and user-friendly language
24

Security Operations Center Manager Resume Examples & Samples

  • Provide leadership to the Operations Center team to provide excellent service to client
  • Provide supervision and oversight to ensure habitual compliance with established protocols
  • Develop and supervise work schedules to ensure proper staffing levels are maintained
  • Develop training material and provided ongoing and new hire training to Operations Analysts to ensure understanding of procedures and established protocols
  • Routinely and actively contribute to the professional development of Operations Analysts
  • Provide stability within the Operations Center team to ensure continuity of effort
  • Demonstrate innovative, critical and analytical thinking skills that result in the expansion of performance levels, service delivery and organizational capabilities
  • Security Area Supervisor IV (Atlanta, GA)
25

IT Security Operations Center Manager Resume Examples & Samples

  • Lead and manage external Security Operations Center from Faurecia perspective
  • Define meaningful KPIs to track and optimize SIEM infrastructure, SOC activity and internal processes
  • Ensure compliance to SLA, process adherence and process improvisation to achieve operational objectives
  • Revise and develop processes to strengthen the current Security Operations Framework, Review policies and highlight the challenges in managing SLAs
  • 5+ years of professional experience in the area of Information Security required, demonstrable experience in the field of Security Operations desirable
  • Excellent communication skills both written and spoken
  • Proficient in English language; skills in German language would be an asset
  • Personal resilience (stress resistance)
  • Willingness for regular business travel is assumed (travel up to 25% of working time)
26

IT Cyber Security Operations Center Manager Resume Examples & Samples

  • Manage all activities of the SOC and ensure that the SOC is performing required tasks in accordance with defined policies, standards, procedures, and security best practices
  • Creation of technically detailed reports on security alerts to include trends, mitigation steps taken, and feedback on how to prevent future events
  • Analyze and evaluate network, system, and security alerts performing triage to include determining scope, urgency and potential impact, identifying the specific vulnerability; and making recommendations that enable expeditious remediation/mitigation
  • Develops, documents and manages identification, containment and remediation strategies
  • Provides recommended courses of action to mitigate the risk associated with network intrusion attempts
  • Assesses threats to the environment and provides input into security architectures and designs
  • Determines the source and tools used in the course of network intrusion analysis
  • Works collaboratively with the Incident Response and Digital Forensics/eDiscovery managers and follows their lead regarding appropriate response and evidence capture
  • Develops, researches and maintains proficiency in tools, techniques, countermeasures and trends in computer and network security vulnerabilities
  • Manage relationship with external security vendors such as MSSPs to ensure service delivery meets SLAs and work closely to improve their efficiency
  • Develop and manage a robust documentation lifecycle
  • 12 years or more experience in IT or Information Security with 5 years in a SOC/NOC environment and 2 years in an management role
  • A bachelor’s degree in computer science, computer engineering, or related disciplines
  • Security Operations/Cyber Defense experience in a global enterprise
  • Experience with multiple security tools including security event log monitoring of anomalous events, APT detection, SIEM, and IDPS
  • Demonstrated ability to make decisions on response, remediation and countermeasures
  • Thorough understanding of TCP/IP networking
  • Experience with network security monitoring tools
  • Strong understanding of functionality and capabilities of computer network defense technologies
  • Working knowledge of global threats to cyber security and understanding of the tools and tactics utilized by threat actors
  • Understanding of security controls for common platforms and devices including Windows, Linux, Unix, and Mac including knowledge of indicators of attack and compromise
  • Demonstrated ability to reconstruct events from digital evidence
  • Strong knowledge of Active Directory, DHCP and DNS
  • Knowledge of PKI, X.509 certificates and key management
  • Knowledge of a major ticketing system such Remedy/Service-Now as tracking tool for incidents and vulnerabilities
  • Knowledge of vulnerabilitiy and risk management approaches and techniques
  • Basic Knowledge of Cloud technologies, application security and e-mail security
  • Ability to deliver succinct and fact-based communications, both verbally and in writing
  • Strong leadership skills with the demonstrated ability to prioritize and execute in a methodical and disciplined manner
  • Ability to interface with colleagues at all levels of the organization
  • Coach, manage and develop staff by establishing clear goals, expectations and strategies for employee performance and career development
  • Ability to motivate and develop a high-performing team of SOC analysts
  • Establish and use metrics to demonstrate operational excellence
  • Experience managing remote employees
  • GIAC or SANS certifications related to this role desired
  • Understanding of NIST Security Controls preferred (800-171, etc)
27

Security Operations Center Manager Resume Examples & Samples

  • Direct the functions, processes, and operations of the SOC and ensures policies, procedures, and objectives align with industry best practices
  • Manage the collection, documentation and research of security events generated by the SOC monitoring platform
  • Oversee the monitoring, identification and resolution of security events to detect threats through analysis, investigations and prioritization of events based on risk/exposure
  • Manage outsourced and in-house SOC services for quality performance and fulfillment of Service Level Agreements (SLA)
  • Develop and maintain an incident response management program that includes incident detection, analysis, containment, eradication, recovery and chain of evidence/ forensic artifacts required for additional investigations
  • Develop, maintain, and submit SOC compliance reports as required by the client
  • Oversee and develop strategies to identify, detect, and prevent malicious activity
  • BS/BA degree or equivalent combination of related work experience
  • Experience managing a SOC is required!
  • Prior MSS SOC Management experience highly desired
  • Desirable certifications include, Security+, CEH, GCIA, GCIH, CISSP or similar
  • Superior customer service skills
  • Phone and remote support experience, knowledge and resolution ability
  • Strong understanding of networking and associated protocols
  • ArcSight experience is highly desirable
  • Strong understanding of general cyber security concepts
28

Security Operations Center Manager Resume Examples & Samples

  • 10+ years of experience with IT security
  • 3+ years of experience with directly supporting SOC or SOC-equivalent organizations in security monitoring and incident response
  • Experience with the incident response process, including preparation, detection, triage, immediate response, containment, and remediation
  • SANS Global Information Assurance Certification (GIAC) Certified Incident Handler (GCIH), CERT-Certified Computer Security Incident Handler (CSIH), or Certified Ethical Hacker (CEH) Certification or ability to obtain within 90 days of hire
  • Experience with analyzing advanced adversaries and conducting deep or malware analysis using Splunk or similar tools
  • Experience with LAN technologies, WireShark, and NMAP
  • Experience with using McAfee ePO/HIPS, SourceFire IDS/IPS, ISS SiteProtector, IBM Endpoint Manager (BigFix), Palo Alto Networks (PAN) firewall, F5 Application Security Monitor (ASM), and Cisco IronPort
29

Latam Security Operations Center Manager Resume Examples & Samples

  • Provides operational support to the Latin America Regional Security Manager
  • Determine staffing requirements: guides recruiting, hiring, training, development, and retention of highly qualified team members
  • Lead and train a team of contingent personnel to meet operational requirements
  • Bi-lingual (English and Portuguese), with additional Spanish Language ability preferred
  • Strong self-motivator able to execute tasks with little/no direction
30

Security Operations Center Manager Resume Examples & Samples

  • Preparing training materials and conducting coaching and training on alarm monitoring, response and escalation ]
  • Management of team and individuals KPI's and GAM service levels
  • Managing team health and safety obligations to meet the required standards of both company and client policy
  • Ascertaining the possible causes of alarms and alerts from critical devices, identifying trends and analyzing alarm trend patterns
  • Providing case documentation by gathering, organizing, and preparing intelligence and evidence
  • Managing the maintenance for the critical environments database, including floor plan information, device documentation
  • Maintain global vendor data base, escalation and callout lists
  • Must possess a high school diploma or equivalent Minimum of one (1) year leadership experience in a similar role. Minimum three (3) years engineering qualification or mechanical/electrical trade qualification or one (1) year professional security experience
  • Demonstrated proficiency using mapping software (Google Maps, Google Earth, Bing Maps) and various CCTV platforms
  • Analytical and critical thinking skills. Ability to prioritize workload based on urgency and understand escalation protocols
  • Ability to communicate effectively with Information Technology and Security Systems professionals including senior leaders
  • Active listening skills. Ability to assess and evaluate situations effectively. Ability to identify critical issues quickly and accurately. Excellent attention to detail