Quality Control Auditor Resume Samples

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TS
T Skiles
Terrance
Skiles
134 Cormier Villages
Detroit
MI
+1 (555) 945 2938
134 Cormier Villages
Detroit
MI
Phone
p +1 (555) 945 2938
Experience Experience
07/2016 present
Los Angeles, CA
Mortgage Quality Control Auditor
Los Angeles, CA
Mortgage Quality Control Auditor
07/2016 present
Los Angeles, CA
Mortgage Quality Control Auditor
07/2016 present
  • Perform quality control reviews of residential loan files (FHA, VA, conventional, etc.) in accordance with the Quality Control Program and accepted quality control standards, including Broker loan audits and Fair Lending reviews
  • Prepare individual portion of monthly/quarterly reports of the findings revealed during the quality control review of residential loan files, Broker loan audits, and Fair Lending reviews. These reports are provided to Senior Management
  • Obtains and maintains proficient knowledge of investor and portfolio guidelines relating to mortgage and HELOC products. Obtains and maintains knowledge of bank services, policies and procedures. Stays current of mortgage and market trends locally as well as nationally
  • Performs monthly audit selections in accordance with the selection criteria as outlined in the Quality Control Plan. Reviews, tracks and completes all outstanding verification requests on a monthly basis
  • Remain current with regulation changes from governmental/state agencies, as well as policy changes from FHA, VA, FNMA, NVR Mortgage, and any other agency affecting the company’s loan production process
  • Perform quality control pre-funding reviews on select loan files
  • Review loans requested by investors for audit purposes, including investor repurchase responses, VA Responses, and HUD loan audits
06/2013 03/2016
Detroit, MI
Quality Control Auditor
Detroit, MI
Quality Control Auditor
06/2013 03/2016
Detroit, MI
Quality Control Auditor
06/2013 03/2016
  • Perform risk assessments on loans to detect errors and omissions; identify and escalate potential fraud and violations
  • Recommend quality and general operational improvements and enhancements to training curriculum based on audit findings trends and deficiencies
  • Attend Start meeting a beginning of shift
  • Review quality alerts and issues on Seeing Eye Chart at start up with production associates
  • Review quality documentation for accuracy and address any discrepancies with Quality Shop Floor Coordinator
  • Perform product inspection to Standardized Work Flow
  • Communicate all quality issues with product to Quality Shop Floor Coordinator, Quality Technician and Area Team Leader / Supervisor
03/2010 05/2013
Phoenix, AZ
Junior Quality Control Auditor
Phoenix, AZ
Junior Quality Control Auditor
03/2010 05/2013
Phoenix, AZ
Junior Quality Control Auditor
03/2010 05/2013
  • Perform special project if necessary
  • Verifies packing of merchandise against the PLM package
  • Conduct expanded packing audit in shipments received using Watch List Guidelines
  • Ensure quality issues found during the shift is communicated to Quality Shop Floor Coordinator at end of shift
  • Demonstrated proficiency in the use of precision measuring tools including tape measures, scales, vernier calipers, datamytes, LMI’s, etc
  • Audit loan file in compliance with agency or private investor guidelines. This includes, but is not limited to eligibility, calculation & analysis and documentation of income, assets, liabilities and borrower and mortgage program eligibility
  • Perform data integrity check of Automated Underwriting System
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
University of Pittsburgh
Bachelor’s Degree in Business
Skills Skills
  • Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry
  • Excellent organizational and program documentation skills, highly detail-oriented
  • Ability to pay careful attention to details and deliver quality work within expected timelines
  • Strong communication and math skills with the ability to multi-task
  • Knowledge of quality control processes and procedures
  • 5-8 years audit and quality control experience; or comparable business experience
  • Ability to interact with all levels of management
  • Ability to speak effectively before groups of customers or employees of organization
  • Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to write routine reports and correspondence
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1

Quality Control Auditor Resume Examples & Samples

  • 3-5 Years of apparel QC experience
  • Attention to detail and understanding of accuracy and urgency in a fast paced environment
  • Strong communication and math skills with the ability to multi-task
  • Understanding of garment construction
  • This position is located in Chino Hills, CA
2

Quality Control Auditor Resume Examples & Samples

  • Examining residential loan documentation to ensure completeness, accuracy and compliance with investor standards, and take corrective action as needed
  • Resolve issues/errors in pre-funding and/or post-closing stage of loan file review, and take corrective action to bring loans in compliance with regulatory requirements and business standards related to area of specialization/expertise
  • Perform risk assessments on loans to detect errors and omissions; identify and escalate potential fraud and violations
  • Review and re-verify as needed income, tax returns, consumer credit reports, debt to income ratio, asset statements, loan-to-value ratio, employment, etc
  • Evaluate selected loans with canceled or declined credit applications for accuracy based upon established risk parameters to ensure conformance with business and investor standards, regulatory requirements and product guidelines
  • Verify that required information and data related to risks, problems, etc. are clearly documented, and that proper procedures are followed for all corrections and exceptions
  • Recommend quality and general operational improvements and enhancements to training curriculum based on audit findings trends and deficiencies
  • Bachelor’s degree in Business, Finance, or related field is preferred
  • 4+ years work experience in positions that developed in-depth knowledge of the overall consumer mortgage lending process
  • Prefer prior experience working with investor and third party manager requirements
  • Processing and/or junior underwriting experience is strongly preferred
  • Attentive, organized, and detail orientation and highly organized
  • Exercise sound judgment, and work independently in a fast-paced environment to complete work in a timely manner following procedures
  • Manage multiple files, requests and deadlines; strong sense of urgency and responsiveness
  • Prior experience using PDF/Adobe programs and Microsoft Word and Excel; experience with BlitzDocs a plus
3

Quality Control Auditor Resume Examples & Samples

  • Attend Start meeting a beginning of shift
  • Review quality alerts and issues on Seeing Eye Chart at start up with production associates
  • Review quality documentation for accuracy and address any discrepancies with Quality Shop Floor Coordinator
  • Place fixture lineside, ensure no damage prior to start up and return to storage area after completion of job when applicable (reference panels are to remain with fixture at all times)
  • Perform product inspection to Standardized Work Flow
  • Inspect product to requirements defined on quality documentation (Inspection Instruction, QID, Quality Alert)
  • Perform Feel Check, Hi-Lite, and Stoning of Class A surfaces when applicable
  • Perform Ultrasound, Dimensional & SPC inspection as applicable
  • Communicate all quality issues with product to Quality Shop Floor Coordinator, Quality Technician and Area Team Leader / Supervisor
  • Record all inspection and quality issue on Inspection Instruction and sign off as required
  • Ensure quality issues found during the shift is communicated to Quality Shop Floor Coordinator at end of shift
  • Six months to one year related experience and/or training; or equivalent combination of education and experience
  • Demonstrated proficiency in the use of precision measuring tools including tape measures, scales, vernier calipers, datamytes, LMI’s, etc
  • Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to speak effectively before groups of customers or employees of organization
4

Quality Control Auditor Resume Examples & Samples

  • Audit loan file in compliance with agency or private investor guidelines. This includes, but is not limited to eligibility, calculation & analysis and documentation of income, assets, liabilities and borrower and mortgage program eligibility
  • Perform data integrity check of Automated Underwriting System
  • Review and identify fraud red flags for elevation to fraud department
  • Perform federal compliance audit including, but not limited to initial disclosures, RESPA, TILA, MDIA, ECOA, Patriot Act, Flood Act, and Fact Act
  • Perform Audit Response duties within QuiC software system and be able to research and respond effectively to clients
  • Perform internal QC reviews and communicate feedback effectively
  • Other tasks and responsibilities as assigned by manager
  • Generally a minimum of 5-10 years underwriting in the mortgage industry
  • Direct Endorsement Certificate is a plus
  • Strong organization skills are a must
5

Quality Control Auditor Resume Examples & Samples

  • The QC Auditor position will audit the work performed by Loan Protector Escrow and Document Processing teams in addition to work performed by Third Party providers. In this role, you will verify that individual data capture, data interpretation, and/or data linking activities were performed correctly
  • Auditing includes monitoring and reporting for individual employee adherence to company and client quality goals, business rules and regulations
  • The QC Auditor updates the tracking database with audit results, providing reports to Quality and Operations leadership (leads, supervisors, managers), and provides feedback to individual processors in support our organizational goal of ensuring continual improvement in Operations efficiency and effectiveness
  • The QC Auditor may provide additional clarification, feedback, and coaching to processors 1x1 as appropriate
  • An aptitude to reconcile the impact of multiple document variables, distilling them down and to determine if the correct action was taken by the processor
  • The ability to work independently while still being part of a team. A self-starter with superior follow-through
  • College degree or equivalent work experience. Experience working as a Loan Protector Escrow Specialist / Document Processor a plus
  • Proficient knowledge of Microsoft office including Excel, Word, and Outlook. Expanded knowledge of Excel a plus
6

Quality Control Auditor Resume Examples & Samples

  • Primarily responsible for quality control processes relating to customer deliverables
  • Provide QC support for the Biostatistics, Clinical Programming, Data Management, Information Technology, SAS programming groups
  • Provide final QC review of all study documents and other client documents (e.g., database QC, Inform QC, data management specifications, SAS output) before they are delivered
  • Assist with the evaluation of quality control processes
  • Assure process compliance with all regulatory and Novella SOPs
  • Assist in the scheduling and coordination of all QC activities across projects
  • Knowledge of clinical research process and methodology
  • Understanding of current GCP, ICH, and FDA guidelines and regulations applicable to conduct of clinical research
  • Knowledge of quality control processes and procedures
  • Ability to pay careful attention to details and deliver quality work within expected timelines
  • Ability to plan long-range needs while assuming responsibility for daily details with a high degree of accuracy
  • Excellent organizational and program documentation skills, highly detail-oriented
7

Mortgage Banking Quality Control Auditor Resume Examples & Samples

  • High School diploma or G.E.D
  • Minimum 2 years of mortgage lending experience or similar work experience
  • Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel) or similar software. Familiarity with in-house mortgage loan processing and servicing systems preferred
  • Demonstrated verbal and written communication skills. Must be a self-starter, able to prioritize work and achieve objectives in a timely manner. Able to manage work on multiple projects that may require research and application of investor guidelines. Must demonstrate knowledge of mortgage lending including operational functions, regulatory requirements, investor requirements, and internal policies. Able to work flexible hours including holidays, weekends and evenings as needed or assigned
8

Quality Control Auditor Resume Examples & Samples

  • Perform a post funding loan analysis to ensure loan documents, the origination, underwriting and funding of loans were in accordance with company policies and procedures and state and federal regulations
  • Determine if proper procedures were followed in the origination, underwriting and funding of the loans
  • Determine if the underwriter correctly calculated and approved the loan in accordance with company policies and procedures
  • Document findings to provide management with an accurate and detailed picture of the issue
  • Provide input for decision-making to identify the root cause of problems identified within the audit
  • Refer the appraisal for additional review, when appropriate
  • Meet department audit and reporting guidelines
  • Perform special audits in accordance with procedures, as assigned
  • Remain current with regulation changes from government/state agencies, as well as policy changes from Agencies and Investors and company Policies and Procedures
  • Maintain knowledge of all underwriting guidelines
  • Other duties assigned by management
  • Bachelor’s Degree (B.A., B.B.A., B.S., etc.) from a four-year college or university; or five to eight years related experience and/or training; or equivalent combination of education and experience
  • This position requires knowledge of mortgage loan processing and underwriting
  • Certificates, Licenses, Registrations
9

Senior Quality Control Auditor Resume Examples & Samples

  • Complete Prefunding Audits for on Flagstar, Contract and Delegated underwritten loans. Audit loan files to investor guidelines. This includes, but is not limited to eligibility, calculation & analysis and documentation of income, assets, liabilities and borrower, property, and mortgage program eligibility. Determine severity of errors and email the underwriter and management. Correspond with the underwriter to cure any loan defects. Maintain daily spreadsheet with loan production and send to team leads
  • Staying up to date on the latest investor guidelines. Complete and/or attend online and onsite training as it relates to the job function
  • Help out with EPD/FPD, Denied, Address changes, Vendor and Targeted audits at the discretion of Management. Provide Management with excel spreadsheets of loans reviewed and provide analysis on loan defects
  • Ensure compliance with applicable federal, state and local laws and regulations. Complete all required compliance training. Maintain knowledge of and adhere to Flagstar's internal compliance policies and procedures. Take responsibility to keep up to date with changing regulations and policies
10

Quality Control Auditor Resume Examples & Samples

  • Examine characteristics of purchased/subcontracted items impacting product quality using specified sampling method to confirm compliance with applicable specifications. Test unit under simulated operating conditions using computerized testing equipment
  • Monitor rejected and scrapped items to ensure compliance, verify validity and reduce costs
  • Routes unit to department for repair, replacement or salvage
  • May specialize according to type of product inspected
  • Monitor calibration and recall of calibrated measuring and test equipment and devices
  • Identify, document, report and verify appropriate correction or other disposition of non-conformance items
  • Interact with internal and external quality auditors as requested to ensure smooth flow of any audit process
11

Quality Control Auditor Resume Examples & Samples

  • Demonstrated use of strong organizational skills in a fast paced environment
  • Ability to work well independently and as a team member
  • Good computer skills including Lotus Notes, LIMS, AS400, Microsoft Word and Excel
  • Withstand long periods of time working on your feet and walking on damp slippery floors
  • Ability to work in a climate controlled environment with temperatures ranging from 30-40°F
12

Quality Control Auditor Resume Examples & Samples

  • Perform required re-verifications within guidelines and timeframes
  • Perform administrative functions as assigned by management
  • Perform special /target audits in accordance with procedures, as assigned
  • Bachelor's degree (B. A., B.B.A., B.S., etc.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
13

Quality Control Auditor Resume Examples & Samples

  • Maintain quality assurance program by inspecting product to ensure that it meets specifications for a finished decoration
  • Responsible for conducting internal audit activities on outbound shipments and work in process
  • Suggest methods to bring equipment and work procedures into compliane with quality control standards
  • Maintain and track daily audits by entering results in the database
  • Work with the supervisors and operators to educate on quality expectations and resolve compliance issues
  • Provide recommendations and bring management issues that require corrective actions
14

Quality Control Auditor Resume Examples & Samples

  • Audit closed loan files selected for review, completing the Closed Loan Review Checklist accordingly. Includes “re-underwriting” the loan to ensure the underwriting decision was based on prudent lending practices
  • Report major and moderate discrepancies noted during file review with Compliance Manager for discussion and appropriate recommendation
  • For each file reviewed, prepare an exception report, classifying exceptions by severity depending on the nature of the exception
  • Assist Compliance Manager with the completion of monthly audit reports by analyzing responses to major exceptions as required
  • Complete re-verifications of employment and assets on loans selected in audit samples
  • Prepare and maintain a tracking system for the appropriate selection of review appraisals in compliance with agency regulations
  • Assist Compliance Manager in the selection process, as requested
  • Make loan selection and perform the delinquency loan audit file review monthly based on delinquency report provided to QC by the Servicing Department, reporting issues to the Compliance Manager for discussion and recommendation
  • Assist Compliance Manager with the completion of the monthly delinquency report as required
  • Assist Compliance Manager in the preparation and completion of annual branch, state, agency, regulatory and correspondent audits per HMC’s QC Audit program
15

Quality Control Auditor Resume Examples & Samples

  • Minimum 5 to 7 years previous related experience, with a thorough understanding of quality control, regulations, and internal audit procedures
  • Must have a practical working knowledge of all phases of mortgage banking, including extensive underwriting comprehension
  • Strong skill in self-motivation, time management, organization, and attention to detail
  • Ability to isolate problem areas, and initiate solutions
  • Knowledge of company objectives, and know where to go to get the information required
  • Extensive knowledge of mortgage underwriting for FHA, VA, and Conventional loan products, including appraisal requirements in a multi-state region
  • Knowledge of company policies and procedures and underwriting guidelines as well as knowledge of AUS underwriting and documentation requirements
  • Excellent written and verbal communication skills to convey information properly to others
  • Must have computer knowledge of Tena, Empower, and Intranet. This is not intended to be an exhaustive listing of all skills, duties, or responsibilities associated with the job. Management reserves the right to revise the job, or to require that other or different tasks be performed, should circumstances change (i.e., changes in personnel, workload, or technological developments)
16

Quality Control Auditor Resume Examples & Samples

  • Strong knowledge of Agency (FNMA/FHLMC) underwriting guidelines and procedures is required
  • Minimum 2 years mortgage underwriting or processing experience or mortgage auditing experience required
  • Agency repurchase experience a plus
  • This position requires on-site attendance
17

Junior Quality Control Auditor Resume Examples & Samples

  • Conduct expanded packing audit in shipments received using Watch List Guidelines
  • Verifies packing of merchandise against the PLM package
  • As time allows need to improve knowledge in the Quality audits, measurements, use of PLM and Factory Inspection Web
  • Perform special project if necessary
  • Ability and willingness to learn all aspects of Quality Assurance
  • Ability to adhere to existing policies and procedures and pay close attention to details
  • Capable of learning to use PLM to find all necessary information to correctly perform a QC audit
  • Capable of learning to use scanners
18

Quality Control Auditor Resume Examples & Samples

  • Ability to type 35+ WPM
  • Ability to navigate multiple systems and screens simultaneously
  • Strong ability to professionally/effectively communicate, verbal and written
  • Ability to analyze quality and performance trends to provide recommendations for improvements
  • Ability to communicate and partner with other departments in order to identify and assist in the development of improved processes and procedures
19

Quality Control Auditor Resume Examples & Samples

  • Re-underwrite selected loans for compliance with specific investor requirements
  • Review re-verifications of assets, employment, credit, and appraisal as required
  • Audit loans for any fraud or misrepresentations by any party
  • Follow-up and obtain feedback from department managers and incorporate responses into the final audit report
20

Mortgage Quality Control Auditor Resume Examples & Samples

  • Perform quality control reviews of residential loan files (FHA, VA, conventional, etc.) in accordance with the Quality Control Program and accepted quality control standards, including Broker loan audits and Fair Lending reviews
  • Prepare individual portion of monthly/quarterly reports of the findings revealed during the quality control review of residential loan files, Broker loan audits, and Fair Lending reviews. These reports are provided to Senior Management
  • Review loans requested by investors for audit purposes, including investor repurchase responses, VA Responses, and HUD loan audits
  • Perform quality control pre-funding reviews on select loan files
  • Remain current with regulation changes from governmental/state agencies, as well as policy changes from FHA, VA, FNMA, NVR Mortgage, and any other agency affecting the company’s loan production process
  • Implement, update, and monitor branch default fees in Fiserv
  • Review files for governmental/state audits
  • Prepare, update, and monitor disclosures in regard to new or updated Products being implemented by the Marketing department
  • Test documentation updates as well as system changes as they occur
  • Bachelor's degree in Business, Accounting, Finance, or related discipline
21

Quality Control Auditor Resume Examples & Samples

  • Monitor performance of SQA Team in all locations and provide a report summary to Management with recommendations regarding coaching and booster class training
  • Manage the current quality control program and provide managers with ongoing and timely performance assessments of their staff
  • Provide weekly reporting summary of Scorecard results to management with recommendations and key highlights
  • Make recommendations regarding enhancements to the Quality Assurance Scorecard and procedures
  • Monitor and evaluate trainees during transition from classroom to business team
  • Deliver all SQA technical and procedural training with a focus on quality standards of requirements gathering and documentation
  • Perform other related work as required or requested; may be asked to develop additional technical training materials
  • 4 year college degree preferred
  • 3+ years of experience as Business Analyst and/or Quality Assurance
  • At least 1 year of experience in a role that involved training peers performing the same function, i.e. team lead capacity
  • Ability to quickly learn new technology; comfortable using multiple systems
  • Demonstrated flexibility and adaptability to respond and achieve results in a growing, dynamic and fast paced business environment
  • Proven ability to effectively train one-on-one or in a group setting
22

Quality Control Auditor Resume Examples & Samples

  • Contribute to the overall growth and success of Plexus by embracing the Plexus core values; we are One Plexus, we are accountable, we get the job done right and we empower others
  • Responsible for generating a Supplier Qualification system for tracking the status of the supplier qualifications related to material, contract lab and service providers
  • Maintain the supplier audit schedule. Perform and coordinate audit support by other personnel for completion of supplier audits by target time-lines to assess the compliance to applicable regulations, standards and other requirements. To ensure follow-up audits including evaluation of supplier responses for adequacy and providing determination of supplier acceptability
  • Issue and review supplier questionnaire for adequacy in meeting applicable regulations, standards and Plexus Worldwide requirements
  • Manage the issuance and review of Supplier Quality Agreements to meet applicable regulations, standards and Plexus Worldwide requirements
  • Update supplier tracking database and issue reports, including approved supplier lists. Interface with Purchasing group in ensuring supplier quality system conformance. Perform and coordinate reviews to evaluate vendor driven changes. Perform Risk Assessment and use Risk Management tools in assessing supplier qualification status
  • Will work with research and development during initial and subsequent product development projects. Work closely with Manufacturing, Facilities and Quality Control staff to resolve quality issues with regards to the facility and products manufactured
  • Support regulatory (FDA, NSF) and client audits/inspections of Plexus Worldwide. Assist with third party testing programs. Continually evaluate systems and procedures for improvement of efficiency while ensuring compliance to applicable regulatory requirements and standards
  • Commit to working together as one team, exceed service expectations by developing positive relationships and treat others with value and respect…always
  • Seek opportunities for personal and professional development. Attend all company required training and actively participate in development conversations with managers
  • Write and train others to write validation protocols and reports and to conduct validation experiments
  • Apply process engineering quality management methods; implement new process engineering quality methods
  • Provide assistance in evaluating and validating new production and packaging equipment
  • High school diploma required; Bachelor's degree highly preferred
  • Minimum of 5 years' experience with a minimum of 2 years' experience in writing specifications
  • Familiarity with Microsoft Office Suite programs, i.e. Excel and Access
  • Familiarity with USP, NSF and other relevant certifying bodies
  • Must have knowledge of USP, ICP and HPLC test methods for the purpose of organizing a third-party testing program
  • Experience with dietary supplements or pharmaceutical industry performing hands-on work in a Quality Assurance/Quality Control function with a strong knowledge base of GMP documentation
  • Able to collaborate with others and thrive in a team environment
23

Quality Control Auditor Resume Examples & Samples

  • Support the execution of operational focused audits through the testing of documented policies and procedures, documenting audit finding, and evaluating audit results
  • Assist in the development of audit programs and reporting as directed by senior management
  • Prepare audit reports and present findings/opportunities/trends to stakeholders
  • Support special projects and departmental initiatives representing the Operations Strategy Quality Control team as directed by senior management
  • 5 - 8 years audit and quality control experience; or comparable business experience
  • Broad depth of knowledge in
  • Understanding business processes and identifying associated risks and internal controls
  • Developing audit methodologies and programs, including but not limited to
  • Advanced knowledge of Microsoft Office applications
  • Advanced conflict management/resolution skills
  • Proven ability to show integrity and discretion
  • Ability to perform job functions with autonomy, minimal direction
  • 5-8 years audit and quality control experience; or comparable business experience
24

Mortgage Quality Control Auditor Resume Examples & Samples

  • Performs post-closing quality control audits on selected residential loans. Completes re-verification of loan file documents, document review, compliance review (BOH, investor, regulatory requirements), and credit and appraisal review. Reviews processes and procedures to ensure compliance, reports findings and exceptions, and escalates issues to management. Orders, retrieves, tracks and uploads tax transcripts and social security verifications to Encompass as requested by MBD
  • Complies with all applicable banking laws and regulations relevant to the job activities, including BSA/AML and suspicious activity monitoring and reporting. Completes and passes all job specific compliance training curricula within required timeframes and applies the acquired knowledge in performing the activities of the job. Reports improper and suspicious activities to management
  • Performs monthly audit selections in accordance with the selection criteria as outlined in the Quality Control Plan. Reviews, tracks and completes all outstanding verification requests on a monthly basis
  • Obtains and maintains proficient knowledge of investor and portfolio guidelines relating to mortgage and HELOC products. Obtains and maintains knowledge of bank services, policies and procedures. Stays current of mortgage and market trends locally as well as nationally
  • Minimum two years of mortgage lending experience or similar work experience
  • Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel) or similar software
  • Familiarity with in-house mortgage loan processing and servicing systems preferred
  • Must be a self-starter, able to prioritize work and achieve objectives in a timely manner
  • Able to manage work on multiple projects that may require research and application of investor guidelines
  • Must demonstrate knowledge of mortgage lending including operational functions, regulatory requirements, investor requirements, and internal policies
  • Able to work flexible hours including holidays, weekends and evenings as needed or assigned