Auditor Quality Assurance Resume Samples

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JB
J Bernhard
Jeffery
Bernhard
326 Gleason Road
Phoenix
AZ
+1 (555) 871 4157
326 Gleason Road
Phoenix
AZ
Phone
p +1 (555) 871 4157
Experience Experience
Houston, TX
Auditor Quality Assurance
Houston, TX
Murphy, Doyle and Kuphal
Houston, TX
Auditor Quality Assurance
  • Perform investigations of incidents and events which involve our external business partners or the products, goods and services for which they provide JetBlue
  • Provide technical and compliance/regulatory assistance to other departments in support of day-to-day operation
  • Thorough working knowledge of Federal Aviation Regulations
  • Other projects and duties as assigned by the Manager, Quality Assurance
  • Periodically generate QA work orders and monitor progress through the supply chain from Packing and Backstock or any PO ETA dates
  • Make recommendations for Approved Vendor list addition/deletion based on audit assessment
  • Maintain a safe work environment in accordance with American Eagle Outfitters policy
San Francisco, CA
Quality Assurance & GLP Auditor
San Francisco, CA
Koch-Fay
San Francisco, CA
Quality Assurance & GLP Auditor
  • Providing audit reports for audits / assessments performed
  • Periodically submit to management and the study director written status reports on each study, noting any problems and the corrective actions taken
  • Assisting as necessary with the internal GLP activities to conform to the GLP regulations 21 CFR Part 58 across the Medical Device Community
  • Assessing Vendors for GLP Compliance and monitoring studies performed at the vendors
  • Daily support of the Analytical Chemistry / Material Characterization GLP Program
  • Determine that no deviations from approved protocols or standard operating procedures were made without proper authorization and documentation
  • Assessing sites for compliance to the clients Policy on Animal Welfare
present
Phoenix, AZ
Senior Auditor, Quality Assurance
Phoenix, AZ
Daniel-Grimes
present
Phoenix, AZ
Senior Auditor, Quality Assurance
present
  • Assist in the review and improvement of global Internal Audit methodology and practices through
  • Management of IT vendors
  • Software & application development
  • Payment processing & cash management
  • Facilities management
  • Customer contact centers
  • Support the QA Director for TCTP in fostering a strong QA partnership with the Chief Auditor for TCTP and the product Chief Auditors across all products and functions
Education Education
Bachelor’s Degree in Initiative
Bachelor’s Degree in Initiative
University of California, Santa Barbara
Bachelor’s Degree in Initiative
Skills Skills
  • Advanced knowledge of machining processes, manufacturing and production
  • Attention to detail is critical
  • Knowledge of computer programs such as MS Office Suite (Word, Excel, PowerPoint)
  • Have sound judgment and decision making ability
  • Excellent analytical skills
  • Ability to plan, schedule activities within a manufacturing environment
  • Ability to conduct analysis, prepare reports, problem solve
  • Flexible
  • Creative thinker and goal oriented
  • Have a customer and relationship building focus
Create a Resume in Minutes

15 Auditor Quality Assurance resume templates

1

Auditor Quality Assurance Resume Examples & Samples

  • Update and maintain integrity of departmental records with QA TOP Sample results and on all QA DC Audit Inspection results for reporting purposes
  • Maintain the daily workload timelines towards the completion of tasks and any last minute urgent requests
  • Ability to accurately measure garments of all TOP Samples and called audit styles/PO as set forth by American Eagle Outfitters in regards to the Points of Measure and have the ability to visually review garments for overall balance, construction details, and special treatments
  • Periodically generate QA work orders and monitor progress through the supply chain from Packing and Backstock or any PO ETA dates
  • Ability to compile required DC audit charts and complete audit inspections using Tradestone and PDM systems and departmental software to identify and access American Eagle Outfitters Design Specifications of called styles/PO
  • Communicate with NY QA Teams on all aspects of these evaluations
  • Maintain a safe work environment in accordance with American Eagle Outfitters policy
  • Associates Degree in Fashion Merchandising or Textile Sciences preferred, but not required
  • Experience in fabric, garment or apparel quality and/or textiles highly desired
  • Ability to meet deadlines in a fast paced environment
  • Excellent computer skills with experience in Outlook, Excel, Tradestone, PLM, Cognos preferred
  • Ability to lift boxes up to 25 lbs
2

Converse Distribution Center Quality Assurance Outbound Auditor Resume Examples & Samples

  • Perform visual, tactile and systematically product inspections to identify quality issues
  • 659958
  • Effective time management skills
3

Senior Auditor, Quality Assurance Resume Examples & Samples

  • Global technology infrastructure
  • Management of IT vendors
  • Information Security & business continuity
  • Facilities management
  • Payment processing & cash management
  • Shared service centers & procurement
  • Customer contact centers
  • Software & application development
  • QA partner to Technology, Change & Third Party (TCTP) Audit Lead
  • Support the QA Director for TCTP in fostering a strong QA partnership with the Chief Auditor for TCTP and the product Chief Auditors across all products and functions
  • Liaise across the QA team to coordinate inputs from Product and QA Partners, to support pro-active interactions during QA reviews TCTP projects
  • Carry out regular period scorecard reviews and share best practice and common pitfalls with relevant teams and provide focused training as and when needed
  • Produce effective communication tools – briefing notes, newsletters, QA & Methodology updates
  • Share best practice and common pitfalls with relevant teams and providing bite size training as and when needed, including hosting regional QA open forum conference calls
  • Must have first-hand experience managing IT and/or Third Party audits in a top tier Investment Banking / Capital Markets firm
  • Candidates should have at least 6 years of diversified financial management experience, ideally including experience in audit or a related field. Experience in working with international operations and teams. H/She should have a thorough knowledge of operations and control systems as well as an understanding of best-in-class audit methodologies. H/She must be proficient in risk and control analysis and audit concepts for a full range of products and specialized areas and will be skilled at analyzing root causes of problems and anticipating ‘horizon’ issues. Related certifications (CISA, ACA, CPA, CFA, Sigma 6 or CIA) are a plus
  • The individual must be a strong, energetic individual with a proven track record in managing high-performance teams
4

Quality Assurance Senior Auditor Resume Examples & Samples

  • Must have first-hand experience of consumer banking audits in an Internal Audit from top tier bank, or have provided such services to top tier banks in a consultant’s capacity
  • Candidates should have at least 5-6 years of internal audit / relevant experience in at least one of the following areas: retail banking, cards, mortgages, commercial banking, and wealth management
  • Working knowledge of regulatory compliance in consumer banking
  • Asian language skills required, e.g. Mandarin or Korean
  • Strong presentation and relationship management skills are essential. This individual must be an articulate and effective communicator, both orally and in writing, with an energetic, charismatic and approachable style
  • Candidates must have effective persuasion skills, and will display effective networking and influencing skills
  • This person will be comfortable acting as an agent for positive change with agility and flexibility
5

Quality Assurance & Safety Auditor Resume Examples & Samples

  • Assist the QA team with the continuous improvement of a Laboratory Quality System that complies with Clinical Laboratory Improvements Amendment (CLIA), Good Laboratory Practices (GLP) per 21 CFR Part 58, Good Manufacturing Practices (GMP) per 21 CFR 820, ISO 15189, ISO 17025 and/or ISO 9001, as appropriate, by completing audits of laboratory quality systems
  • Assist with root cause analysis and corrective actions concerning audit findings
  • Assist the QASM with an implementation plan for the continuous improvement of a Laboratory Quality System for the Centers for Disease Control and Prevention (CDC)
  • Assist with document control development related to quality systems
6

Senior Auditor Quality Assurance & Methodology Resume Examples & Samples

  • Input, maintenance and tracking of QA results in iCAPS through resolution
  • Preparing Monthly MI for the QA Chief Auditor
  • Gatekeeper of QA documentation in QA SharePoint
  • Developing a successful partnership with the QA Directors and their direct reports, as well as liaising with IA Team members
  • Thematic reporting of QA results
  • Assisting the QA Methodology MD with aggregation of required methodology refresh, development of guidance, updates to templates and compilation of best practice examples through collaboration with QA Directors
  • Assist the QA team in required updates to IA Methodology Training material
  • Support UAT assignments for IA’s toolkit (AIMS)
  • Supporting the QA Project Director with data gathering and analysis in support of project initiatives managed by QA through collaboration with MI team
  • Participating in QA activities such as Thematic Reviews and Site Reviews including data analysis and reporting
  • Extensive years of work experience in internal audit practices or other control functions within Financial Services industry
  • Strong data analytical skills; ability to synthesize data
  • Proficient in Excel, Word and PowerPoint
  • Ability to work in teams and with minimal supervision
  • Strong presentation and relationship management skills are essential. This individual must be an articulate and effective communicator, both orally and in writing, with an energetic, charismatic and approachable style. Candidates must have effective interview skills, and will display effective networking and influencing skills. This person will be comfortable acting as an agent for positive change with agility and flexibility
  • Working knowledge of quality assurance within internal audit a plus
7

Specialist Claims Auditor & Quality Assurance Resume Examples & Samples

  • Conducts Audit-the-Auditor claim audits
  • Facilitate discussions and solutions with matrix partners and acts as a subject matter expert
  • Accountable for analyzing and measuring results of implemented policies, changes and system modifications
  • Effectively handle multiple initiatives as the same time
  • Effectively communicate across all levels of management and management personnel
  • Knowledge of health insurance, HMO and managed care principles
8

Supervisor Claims Auditor & Quality Assurance Resume Examples & Samples

  • Support business goals & system fixes by claim reviews, analyzing, identifying, and resolving issues
  • Establish and implement interim workaround solutions as needed and communicates to all impacted users
  • Extensive experience in health insurance claims processing with a minimum of 3 to 5 years management experience
  • Create and manage productivity reports
  • Manage and execute projects
  • Strong attention to detail and organization
9

Team Lead Claims Auditor & Quality Assurance Resume Examples & Samples

  • Ensure compliance with contract administration, demographic maintenance, and service level requirements through claim reviews and client appeals
  • Participate in documenting and prioritizing potential solutions to issues & fallout for system issues
  • HMO Claims or managed care environment preferred
  • In-depth knowledge of medical billing and coding
  • Define and manage staffing needs including recruitment
  • Able to work independently; strong analytic skills
10

Auditor st Shift Quality Assurance Resume Examples & Samples

  • Ensures the maintenance of a safe and clean work environment by keeping shelves, pallet area, and work stations neat; sweep, dust and mop
  • Organize warehouse and work area for orderliness at all times
  • Able to use a measuring tape, documents and computer system to effectively analyze incoming Garments, Accessories or Footwear
  • Able to calculate fractions, percentages and other basic math skills to determine measurement specifications on Garments, Accessories or Footwear
  • Clear written and oral communication skills to effectively describe details regarding the analysis of the Garment, Accessory or Footwear
  • Utilizes desk top or lap top computers to process and audit each shipment
  • Uses RF Gun to insure the accuracy of the inventory levels for each shipment is maintained
  • Assists the Department Manager/Supervisor in achieving goals of the departments
  • Maintains a clean and safe work environment
11

Clinical Quality Assurance & Compliance Senior Auditor Resume Examples & Samples

  • Previous experience working as an Auditor is essential and we are typically looking for someone with a few years of experience in Clinical Quality -Assurance or equivalent, preferably with GCP experience and experience in other clinical professional roles within pharmaceutical/CRO environment
  • GCP experience is essential and it would be preferable with GLP experience/knowledge but not essential
  • Proven ability to understand, analyse and communicate the impact of global regulatory issues affecting the drug development process
  • Thorough knowledge of ICH Guidelines and GCP including international regulatory requirements for the conduct of clinical development programs
  • Financial understanding of global clinical development budgets
  • Fluent Polish as well as in English, both written and verbal
12

Auditor Quality Assurance Resume Examples & Samples

  • Plan, schedule, and conduct internal and external audits for the following: Line Station , Fuel Farm, Fuel Into-Plane, De-Icing, Essential Maintenance (Operations Spec D91), Repair Station
  • Make recommendations for Approved Vendor list addition/deletion based on audit assessment
  • Perform investigations of incidents and events which involve our external business partners or the products, goods and services for which they provide JetBlue
  • Maintain records of all audits in accordance with General Maintenance Manual (GMM) policies/procedures
  • As part of our JetBlue Continuing Analysis and Surveillance System (CASS), performs analysis of audit findings or reliability reports for trends that involve the services or JetBlue’s business partners
  • Perform evaluation of audit responses and provides compliance recommendations as required
  • Provide technical and compliance/regulatory assistance to other departments in support of day-to-day operation
  • Other projects and duties as assigned by the Manager, Quality Assurance
  • High School Diploma or General Education Development (GED) Diploma
  • Federal Aviation Administration (FAA) Airframe and Powerplant Certificate
  • Three (3) years of commercial aircraft Maintenance, Quality Control, Quality Assurance or applicable Military experience
  • Four (4) years’ experience in a 14 CFR Part 121 Air Carrier Quality or Maintenance environment (military experience can be used in lieu of 121 experience)
  • Thorough working knowledge of Federal Aviation Regulations
  • Possess and maintain a valid Passport with the ability to travel in and out of the United States
  • Possess and maintain a valid Driver License and a driving record that meets JetBlue Airways’ insurance standards
  • Available for occasional overnight travel (50%)
  • Legally eligible to work in the country in which the position is located
  • Previous auditing experience in the 121 Air Carrier or Military Department of Defense (DOD) auditing environment
13

Quality Assurance Site Auditor Resume Examples & Samples

  • 5 years of experience in pharmaceutical manufacturing or quality control
  • Strong contemporary knowledge of relevant cGMPs and regulations and current industry trends
  • Demonstrated skill and qualification in auditing
  • Communication and decision making skills: Ability to communicate with all levels of site and MMD organization through all means (written, verbal, presentations, etc.)
  • Ability to work with and interact with off-site customers and Health Authorities
  • Ability to lead teams
14

Auditor, Quality Assurance Resume Examples & Samples

  • Audit a variety of methodologies as applied to various stages of pharmaceutical development
  • Verify accurate transcription of raw data into reports
  • Audit above testing for compliance to all applicable SOPs and regulatory requirements
  • Discuss issues with lab staff as discovered during final report auditing, laboratory walkthroughs, or other internal audits
  • Archive study phase documentation in a timely manner
  • Identify potential compliance issues and takes corrective measures to prevent them, participating on assigned teams as required
  • Bachelor’s degree in a physical or life science from a four-year college/university or equivalent education and job experience
  • 1-2 years related experience and/or training is preferred
  • The employee must have a good understanding of lab practices and be able to function independently with supervision
  • Good communication and organizational skills are required
  • Knowledge of cGMP, GLP, ICH, and USP regulations or guidelines preferred
  • Requires contact with multiple departments and on occasion with customers
  • May require formal presentation to co-workers
15

Quality Assurance Internal Auditor Resume Examples & Samples

  • Responsible for internal process and product audits and Quality Management System review and maintenance
  • Scheduling and performing Internal Audits per AS 9100; following up on actions and supporting the corrective action process
  • Updating QMS processes per corrective actions from audits
  • Preparing QMS related risk evaluations, gap and compliance analyses
  • Supporting third party and customer audits
  • Identifying strategies to help improve process performance and generating cost benefit analyses, maintaining metrics and preparing presentations for senior management reviews
  • Providing continuous support to all departments with regard to the QMS, customer and standard requirements
  • Supporting configuration management, proficiency with ERP systems and other company tools
  • Audits current controls and performance monitoring elements to assess effectiveness
  • Works with the QA Manager to develop, implement, monitor and manage the company’s compliance with internal control requirements
  • Interact with various levels of management and staff in conducting interviews and testing internal process
  • Audits/tests ongoing processes to assure continued compliance
  • Identify process improvements that lead to cost savings or revenue enhancement opportunities
  • Minimum 5 years of experience internal or external audit experience in a custom machining environment manufacturing environment
  • Experience in aArospace or Nuclear Industry Sectors is a strong asset
  • Must have understanding of internal auditing standards and risk assessment practices
  • Must possess ability to collaborate with senior level personnel and provide leadership to internal stakeholders regarding best business practices and continuous process improvement
  • Experience with manufacturing equipment, processes and projects
  • Knowledge of AS9100
  • Advanced knowledge of machining processes, manufacturing and production
  • Knowledge of computer programs such as MS Office Suite (Word, Excel, PowerPoint)
  • Must be capable of initiating and directing their work with minimum supervision
  • Creative thinker and goal oriented
  • Flexible
  • Ability to plan, schedule activities within a manufacturing environment
  • Ability to conduct analysis, prepare reports, problem solve
  • Have sound judgment and decision making ability
  • Have a customer and relationship building focus
16

Auditor, Originations Quality Assurance Resume Examples & Samples

  • Perform QC post-closing audit reviews on Discretionary audit and EPD loans from various business channels
  • Analyze & underwrite loans for adherence to Ocwen’s and agency guidelines
  • Perform forensic underwriting
  • Complete detailed loan review summary report
  • Maintains daily reporting log for all loans reviewed
  • Obtain reverification of loan documentation via 3rd party verifications utilizing online data verification sources, fax, mail or telephone contact
  • Provides research and audit assistance in response to QC findings as needed
  • Ability to manage and maintain workflow to adhere to required timelines
  • Manage the QA Mailbox & review all items received from Lending Channels
  • Order, review & address CLEAR reports & Fraud Guard reports on loans
  • High School diploma, GED, equivalent certification or military experience required
  • A minimum of 5 years of mortgage industry experience, preferably in a risk management role (e.g. quality control, underwriting, etc.)
  • Demonstrated compliance & auditing experience (mid-level to advanced experience a plus)
  • Proficient in Microsoft Word and Excel applications
  • In depth knowledge of credit, product, and appraisals
  • Strong organizational, multi-tasking, and time-management abilities
17

Quality Assurance Process Auditor Resume Examples & Samples

  • High School diploma with 2 years' experience or any combination of education and experience in quality assurance, statistics, numerical analysis or problem solving
  • Experience working in a fast-paced manufacturing environment
  • Thorough knowledge of SPC, gauge R&R, basic statistical techniques and database management
  • Visual acuity, including color vision
  • D1 Shift: Tuesday-Thursday, and every other Monday. 5:30 AM to 5:30 PM
  • Ability to train within the first few weeks on a different shift
18

Auditor Quality Assurance Resume Examples & Samples

  • FAA A&P certificate
  • Three years hands-on Aircraft Maintenance experience or three years specialized experience in a related aviation field
  • Two years experience handling multiple simultaneous assignments with minimal supervision and in coordinating activities with various levels of management
  • Demonstrated proficiency with PC applications (Word Processing, Spreadsheets, and Data Analysis tools)
  • Must be willing to work irregular schedule, travel domestically and internationally and remain in position for one year
19

Quality Assurance Operations Compliance Auditor Resume Examples & Samples

  • Audit Operations departments’ processes for adherence to internal policies and procedures, performance quality, and state and federal guidelines through monitoring Operations department documentation
  • Provide thorough, efficient, and accurate updates on computer database for each file reviewed
  • Track and complete trending results continually to accurately reflect performance and compliance and improve performance in the future
  • Communicate audit findings to operations management to accurately report results. Provide timely and accurate recommendations for improvement to maintain operation compliance with specified processes and procedures in the future
  • Evaluate audit results and research areas of concern by completing result analysis and suggesting improvements for policy enhancements and processing efficiencies
  • Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties
  • Previous quality auditing or compliance auditing experience preferred
  • Proficient personal computer skills including Microsoft Office. Access skills required
  • Ability to adapt to a flexible schedule
20

Quality Assurance & GLP Auditor Resume Examples & Samples

  • Monitoring each GLP study to assure management that the facilities, equipment, personnel, methods, practices, records, and controls are in conformance with the GLP regulations 21 CFR Part 58
  • Assessing Vendors for GLP Compliance and monitoring studies performed at the vendors
  • Assessing sites for compliance to the clients Policy on Animal Welfare
  • Providing audit reports for audits / assessments performed
  • Assisting as necessary with the internal GLP activities to conform to the GLP regulations 21 CFR Part 58 across the Medical Device Community
  • Determine that no deviations from approved protocols or standard operating procedures were made without proper authorization and documentation
  • Daily support of the data integrity and GLP quality assurance program for Preclinical
  • Daily support of the Analytical Chemistry / Material Characterization GLP Program
  • Prepare and sign a statement to be included with the final study report which shall specify the date’s inspections were made and findings reported to management and to the study director
  • Ensuring that appropriate quality auditing programs related documentation is established maintained in the area
  • Periodically submit to management and the study director written status reports on each study, noting any problems and the corrective actions taken
  • Review the final study report to assure that such report accurately describes the methods and standard operating procedures, and that the reported results accurately reflect the raw data of the nonclinical laboratory study
  • Any problems found during the course of an inspection which are likely to affect study integrity shall be brought to the attention of the study director and management immediately
  • BS or equivalent degree with experience in the area of laboratory animal sciences or related subjects with some level of training experience related to GLP, FDA Food Drug Administration USDA United States Department of Agriculture processes
  • Associate degree with experience in the area of laboratory animal sciences or related subjects certification as a Laboratory Animal Technologist or Registered Veterinary Technician with training experience related to GLP, FDA USDA processes
  • Knowledge of FDA, OECD GLP Guidelines, FDA GLP, USDA & AAALAC (Association for Assessment & Accreditation of Laboratory Animal Care) guidelines
  • Personal computer software – Windows: word processing, project planning, presentation, e-mail, flow charts & spreadsheet software
  • Performed audits to GLP (21 CRF Part 58)
  • Familiar with Laboratory Animal Care & Use Practices, such as Animal Welfare Act
  • Experience with GLP Auditing (CROs, Study Audits, System Audits)
  • Society of Quality Assurance Membership / participation / certification is preferred
21

Quality Assurance Field Auditor Resume Examples & Samples

  • Must be able to Travel Overnight by airplane or automobile approximately 75-80% of schedule
  • Must maintain a valid driver’s license
  • Must have ability to obtain a passport for international travel
  • Ability to stand a minimum of five hours per day
  • Must be able to withstand temperature changes, dirt and dust
  • 2 years previous experience measuring work standards and applying quality assurance principals, preferred
  • 2 years developing project plans, audit reports, summaries and presentations to management, preferred
  • Prior production experience, helpful and/or supervisory experience is helpful.Prior experience with Six Sigma, helpful
  • Must have experience using corporate email systems, MS Word and MS Excel
  • Must be able to work independently and quickly make quality decisions
  • Must be able to influence others at all levels to take immediate action
22

Clinical Quality Assurance Nurse Auditor Resume Examples & Samples

  • Reviews and audits line item bills against medical records determining accuracy, and identifying any discrepancies between the bill and documented medical records
  • Reviews all data to identify recovery opportunities based on each client's specifications
  • Contacts appropriate person to recover any missing documentation or verify charges
  • Communicates problems identified in the audits to management and assists in making recommendations for improvements
  • Prepares an itemized audit summary sheet and submits to data entry department for entry
  • Must hold and maintain an unencumbered Registered Nursing license with BSN or equivalent work experience
  • Must be a qualified typist with a minimum of 40 W.P.M
  • Ability to follow instructions and respond to upper managements’ directions accurately
  • Must be able to work independently, prioritize work activities and use time efficiently
  • Must be able to demonstrate and promote a positive team -oriented environment
  • Must possess the ability to manage change, delays, or unexpected events appropriately
23

Quality Assurance Customer Care Auditor Resume Examples & Samples

  • Performs quality monitoring of live and/or recorded calls to ensure department quality objectives are achieved with the established frequency of audits. Skills of each individual Customer Service representative will be evaluated against established phone quality metrics, which include but are not limited to, accuracy of information provided, tone of individual representative, effective call management and demonstrated professionalism
  • Perform quality monitoring of live and recorded phone calls to ensure department quality objectives are achieved with the established frequency of audits
  • Monitor call quality using assessment tools; score and document results for each monitored call
  • Identify prevalent trends and recommend immediate resolution techniques to management
  • Provide quality feedback to individual representatives and to Customer Service Supervisors
  • Identify additional training needs based on review and analysis of quality monitoring results
  • Adhere to Interrater Reliability principles to ensure the audit results generated meet the accepted criteria by quantitatively defining the degree of agreement between two or more auditors
  • Share ideas/recommendations for process improvements for monitoring and training with management team
  • Develop and coordinate the implementation of systems, procedures and forms to improve data collection
  • Assist in the development of action plans to address quality deficiencies
  • Assist in facilitating new hire training as it relates to “Quality”
  • Develop and update quality templates with current review elements
  • Strong customer service business, operational and procedural knowledge
  • Ability to identify prevalent adverse performance trends and recommend resolution techniques to management
  • Maintain a comprehensive working knowledge of policies and procedures across all product lines
  • Proven logic and reasoning skills that apply methods of consistency, validity, soundness and completeness
  • In depth knowledge of Windward a plus
  • Strong computer skills. Intermediate to Advanced knowledge of Microsoft Excel, Access and Word required
  • Bi-lingual skills a plus
  • Two to four year College Degree in Finance or Healthcare preferred. High School diploma/GED Required
  • 2 or more years of Customer Service experience in health care industry, preferably in an auditing role
24

Quality Assurance Enrollment Auditor Resume Examples & Samples

  • Review processed enrollment for accuracy in accordance with established policies and procedures
  • Processes updates directly into systems
  • Audit daily work as assigned and communicate quality errors to Enrollment technicians for correction to be completed in a set time frame
  • Communicate errors with tact and diplomacy, using positive feedback as a training tool in an effort to improve quality results
  • Document all processing errors for feedback to processors and record results in the QA Error Database for matrix reporting
  • Perform quality audits with a goal of 99% accuracy based on MTM (Member Touchpoint Measures) quality program administered by Carefirst Blue Cross Blue Shield of Maryland
  • Prepare documentation for monthly audits required by carriers, which includes all election forms, supporting documentation or respond to Carrier inquiries
  • Adhere to timeframes established by carriers for completion of audits
  • Adhere to transmission timeframes to ensure completion of QA review prior to transmission of data to carrier
  • Keep abreast of current trends and regulatory issues surrounding carriers plan design and administration
  • Communicate effectively with internal and external personnel, both verbally and in writing
  • Read and comprehend job-related documents and QA processes
  • Work and contribute to a positive team environment
  • Manage multiple tasks simultaneously
  • Possess a full understanding of manual processing in the carrier system
  • Have the ability to be flexible and deal well with change
  • Minimum of two (2) years related experience
  • Knowledge of enrollment processing guidelines and procedures, to include COBRA and HIPPA
  • Strong knowledge of Microsoft Office, specifically Excel, Word and Outlook Exchange, proficient in Internet Explorer
25

Quality Assurance Prefund Auditor Resume Examples & Samples

  • Quality pre-funding audits of loans in progress while maintaining daily productivity levels of audits completed
  • Perform in-depth reviews and analysis of mortgage loans as assigned by Prefund Quality Assurance Manager
  • Perform risk analysis with identification of loan level defects with escalation to management
  • Audit results incorporate risk ratings, standardized defect categories along with determination if the findings is related to underwriting, compliance or quality control related
  • Early detection and prevention of fraud, familiarity with red flags
  • Ensure all loans are underwritten in accordance with all required Investor and agency guidelines such as, FNMA, FHLMC, HUD, VA, USDA and Jumbo
  • Maintain knowledge of underwriting guidelines, AUS (DU, LP and Manual) requirements, NAF overlays, NAF policy and procedures
  • Data integrity reviews
  • Continuous education via webinars and other training
  • Strong ability to detect possible misrepresentation and/or fraud
  • Previous underwriting experience, and/or Quality Control review/audit experience of mortgage loans
  • Working knowledge of investor guidelines such as FNMA, FHLMC, FHA, VA, USDA, Jumbo and Reverse
  • Ability to analyze risk as it relates to investment quality loans, critical thinking with short yet comprehensive write ups
  • Extensive knowledge of DU, LP and manually underwritten loans
  • Ability to review audit documentation, perform analysis, validate and document potential risk to determine course of appropriate corrective action and/or make recommendations of such action
  • Excellent written and oral communication skills with the ability to rate and categorize risk ratings in a clear and concise manner
  • 5 or more years' underwriting, credit and/or QC experience
  • DE and/or VA underwriting designations preferred but not required
26

Quality Assurance Documentation Auditor Resume Examples & Samples

  • Coordinate priorities with other Documentation Auditors to ensure top priority work is accomplished in timely fashion
  • Review production records (i.e. batch manufacturing, packaging records and MES production reports) for accuracy and completeness; perform mathematical audit of calculations; prepare and maintain batch jackets
  • Issue/Reconcile manufacturing and packaging documents for execution according to SOPs in timely manner to support production schedules
  • Issue/Reconcile Quality Control (QC) laboratory documentation for execution according to standard operating procedures (SOPs)
  • Support site practices for document control in issuance/reconciliation of working documents
  • File new labeling exhibits, specification sheets, expiration authorizations, and storage documentation in appropriate files
  • At least two years of secretarial/administrative experience
  • Strong Personal Computer skills using Microsoft software
  • Demonstrated ability to use mathematical skills to audit calculations, etc
  • Experience in a GMP/SOP environment (for example, administrative experience in a laboratory or manufacturing environment)
  • College background and/or secretarial or administrative certifications
  • Experience using SAP or other automated inventory system