Quality Assurance Team Resume Samples

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NK
N Kulas
Nat
Kulas
505 Weston Mall
Boston
MA
+1 (555) 749 1929
505 Weston Mall
Boston
MA
Phone
p +1 (555) 749 1929
Experience Experience
New York, NY
Quality Assurance Team Manager
New York, NY
Hirthe LLC
New York, NY
Quality Assurance Team Manager
  • Develops improved methods for lab analysis and leads productivity improvement projects
  • Work with SAP QM Module, Red Prairie, and Interspec systems to manage quality data
  • Prepare and provide presentations of the QA model, performance and other related quality topics as requested
  • Development of laboratory talent through effective development planning and talent pipeline
  • Conduct regularly scheduled meetings with QA associates in order to develop capabilities and share feedback on performance
  • Management of QA labs performance to achieve goal level results
  • Successfully implement new processes or workflows to ensure goals are met
Dallas, TX
Quality Assurance Team Leader
Dallas, TX
Prohaska, Emard and Huel
Dallas, TX
Quality Assurance Team Leader
  • Facilitate quality system documentation (SOP’s, Standard Forms, BMRs, etc), including writing, reviewing and issuing documents
  • Extensive standing and walking on packaging floor in order to monitor room activities
  • Schedules QA staff in the inspection and auditing of packaging/manufacturing operations
  • Periodically reviews all aspects of packaging operations as related to quality, staging, reconciliation, in-process inspection, label control, etc
  • Perform tear down audits to confirm hidden aspects of complex installations, including critical wire harness routing and tie off points
  • Manage and coordinate the testing effort for regular software releases, and build and train the team to improve the testing process over time
  • Coordinates quality assurance activities (e.g., audits, training, purchasing, etc.)
present
Dallas, TX
Test Publishing Quality Assurance Team Leader
Dallas, TX
Metz, Morissette and Murray
present
Dallas, TX
Test Publishing Quality Assurance Team Leader
present
  • Providetraining and development of direct reporting staff with coaching to improveperformance and to assist in their own development
  • Fullyunderstand Pearson VUE’s proprietary software and tools including the testdriver, delivery manager and registration manager to run a full end-to-end qualitycheck of an exam
  • Fully understand Pearson VUE’s proprietary software and tools including the test driver, delivery manager and registration manager to run a full end-to-end quality check of an exam
  • Provide training and development of direct reporting staff with coaching to improve performance and to assist in their own development
  • Assist the Publishing Services Manager in managing the daily work flow
  • Assistthe Publishing Services Manager in managing the daily work flow
  • Lead efforts identified by management related to process and/or technology improvements
Education Education
Bachelor’s Degree in Business Management
Bachelor’s Degree in Business Management
Strayer University
Bachelor’s Degree in Business Management
Skills Skills
  • Ability to judge quality exceptions impartially and consistently
  • Ability to complete projects without supervision
  • Able to demonstrate process improvements across both QA and development teams under their control
  • Ability to attend off site technical training classes
  • Ability to interact with a variety of individuals, groups, and companies
  • Ability to lift 50lbs
  • Ability to demonstrate technical and testing-method leadership for their teams to improve the testing process and to negotiate that with senior clients
  • Ability to train small groups in specific tasks
  • Excellent communication skills
  • Highly self-directed and pro-active
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14 Quality Assurance Team resume templates

1

KYC Quality Assurance Team Leader Resume Examples & Samples

  • Supporting ongoing change initiatives and understanding the regulatory environment
  • Ensuring all policies, procedures are followed by team members and acting on potential breaches
  • Acting as a central point for stakeholders
  • Providing set of reports on team performance
2

Quality Assurance Team Head Resume Examples & Samples

  • Bachelor degree or above
  • At least 10 years operation experience or audit/control experience with a financial institution
  • Be familiar with regulatory requirement on operation and regulatory reporting
  • Strong control sense and risk prevention awareness
  • Good communication skills (both English and Chinese)
  • Smart, independent, positive, well-cooperated, with high learning desire
  • Strong leadership and excellent coordination ability
  • Proficient in Microsoft Office Excel and PowerPoint
  • Audit/control/compliance background is preferred
3

Test Publishing Quality Assurance Team Leader Resume Examples & Samples

  • Workwith the Test Publishers to provide a high standard of QA for all exam andsoftware releases
  • Fullyunderstand Pearson VUE’s proprietary software and tools including the testdriver, delivery manager and registration manager to run a full end-to-end qualitycheck of an exam
  • Providetraining and development of direct reporting staff with coaching to improveperformance and to assist in their own development
  • Deliver,review and document performance with team members on a regular basis
  • Proactivelyplan for the future attainment of goals
  • Effectiveand timely completion of personal objectives, requested reports andadministration requests, in addition to documentation of systems and processes
  • Atall times, use sound judgement in requesting guidance or support from thePublishing Services Manager
  • Assistthe Publishing Services Manager in managing the daily work flow
  • Conductquality assurance verification to client exam files on work performed by otherQA Analysts
  • Coachand mentor QA Analysts and provide cross-team training where required to theExam Services team
  • Allemployees have a responsibility to co-operate in promoting and maintaining a safe and healthyworking environment, and to take reasonable care of their own health and safetyat work and that of all other staff that may be affected by their acts oromissions. Line managers have specific responsibility for the health and safetyof their direct reports and other team members for which they have generalmanagement responsibility
  • All employees are alsoresponsible for supporting and implementing the company’s policies andprocedures around the Health and Safety, Security, Quality and BusinessContinuity arrangements that apply in their role/work function. Full details ofthese policies and procedures are available on SharePoint
  • Higher educational qualification or equivalent industry related experience
  • Experience in the quality assurance of computer-based tests
  • Expert proficiency in Microsoft Word and Excel and other Office applications
  • Detailed, logical and common-sense approach to objectives, goals and projects
  • Efficient completion of objectives and tasks
  • Proven problem identification and solving skills
  • The ability to work in a dynamic team environment coupled with the ability to successfully communicate confidently to all audience types and across multiple cultures
  • Keen eye for detail is essential
  • Multi-tasking and cross functional co-operating skills required
  • Effective time management skills and the ability to assist others in developing these
  • Proven outstanding level and knowledge of English language (written and verbal)
  • Higher educational qualification in a technology related field
  • Management experience in a related role and/or environment
  • Experience and understanding of software QA
  • Knowledge of another European or non-European language would be beneficial
  • PRINCE2 training
4

Quality Assurance Team Leader Resume Examples & Samples

  • 5+ years of Software Testing Management experience with responsibilities for running the testing function front-to-back across a broad range of either engineering or client projects
  • Ability to demonstrate technical and testing-method leadership for their teams to improve the testing process and to negotiate that with senior clients
  • Experience in Defect management tooling (JIRA, ALM)
  • Additional development-led testing skills would be advantageous to the candidate (from the list in the section above)
  • Experience of Investment Banking
5

Test Publishing Quality Assurance Team Leader Resume Examples & Samples

  • Work with the Test Publishers to provide a high standard of QA for all exam and software releases
  • Fully understand Pearson VUE’s proprietary software and tools including the test driver, delivery manager and registration manager to run a full end-to-end quality check of an exam
  • Provide training and development of direct reporting staff with coaching to improve performance and to assist in their own development
  • Deliver, review and document performance with team members on a regular basis
  • At all times, use sound judgement in requesting guidance or support from the Publishing Services Manager
  • Assist the Publishing Services Manager in managing the daily work flow
  • Conduct quality assurance verification to client exam files on work performed by other QA Analysts
  • Coach and mentor QA Analysts and provide cross-team training where required to the Exam Services team
6

TPU Quality Assurance Team Manager Resume Examples & Samples

  • Ensure all operational risks are assessed and mitigated, and control/audit issues are actively managed to full resolution
  • Collaborate to the development of TPU operating procedures and processes to ensure appropriate controls are established and documented
  • Assist the ESC TPU QA Manager to liaise with TPU Site Heads globally to ensure sound and effective control activities are integrated into the TPU day-to-day operating activities
  • Support ESC’s global CoB program requirements specific to TPU sites and activities
  • Preferred 8+ years of relevant experience in operations, risk management and controls
  • Direct experience with Third Party risk management is highly preferred
  • Experience in handling audit and regulatory requirements
  • Ability to monitor tight deadlines or unexpected requirement changes
  • Ability to solve complex issues and apply an appropriate risk management response
7

Quality Assurance Team Leader Resume Examples & Samples

  • Minimum of 4 years experience ensuring quality, technical and regulatory compliance in a AS9100/ISO9001/Nadcap certified manufacturing environment
  • Demonstrated ability to either formally or informally lead teams of individuals with diverse skill sets to achieve these compliance requirements
  • Must have a working knowledge of metal forming and finishing processes
  • Ability to effectively communicate (verbal and written), work and relate with people at all levels of the organization and be self-sufficient
  • Good demonstrated knowledge of Quality principles
  • Strong communication & presentation skills both up and down the organization
  • Good analytical and problem solving skills with a focus on results (driving to root cause)
  • Ability to work with all levels of management
  • Proven ability in software applications including SAP, Minitab, Teamcenter, MS Word, MS Excel, MS PowerPoint and MS Vizio
  • Due to ITAR restrictions, must be a US Citizen or Green Card Holder
8

Quality Assurance Team Leader Resume Examples & Samples

  • Ability to operate as part of a team is critical
  • Coaching and mentoring style
  • Integrity, trustworthiness and objectivity
9

Quality Assurance Team Member Resume Examples & Samples

  • Perform quality control over-read reviews of previously completed record reviews to ensure accuracy, completeness, and overall high quality of the Quality Department staff and processes
  • Provide feedback to the Quality staff member regarding accuracy of record reviews
  • Maintain appropriate reporting documents on MedNet as directed by management
  • Maintain an accuracy rate of 95% or better on all maintenance
  • Maintain on-going proficiency across all product lines assigned
  • Participate in the monthly reporting of trends in errors found
  • Be a contributor to the knowledge base items, training events, communications and creation of best practices for the Quality Staff
  • Attend all Clinical Analytics department meetings and trainings as directed; and
  • Attend Quality Department meetings and trainings as needed and required by Clinical Analytics management
  • Licensed nurse or certified coder with at least 2 years of coding experience
  • Must be able to achieve and maintain the accuracy standard of 95% or better
  • If an internal candidate, must not be on a Corrective Action Plan or involved in the Progressive Disciplinary Process
  • Strong working knowledge of medical terminology and coding guidelines and regulations as they relate to Risk Adjustment
  • Computer literate; familiar with Microsoft Office applications
  • Professionally skilled in written and verbal communications; and
  • Position will require the ability to provide feedback to associates audited
  • External candidates with extensive coding experience will be considered, risk adjustment experience preferred
10

Quality Assurance Team Leader Resume Examples & Samples

  • Lead Senior Reviewer
  • Audit loan files to agency guidelines. This includes, but is not limited to eligibility, calculation & analysis and documentation of income, assets, liabilities and borrower, property, and mortgage program eligibility
  • Perform data integrity check of Automated Underwriting System printouts
  • Perform desk review of appraisal for data, validity of comparables, value conclusion, and if repairs were required to meet safety and soundness requirements
  • Team Leader duties include, but are not limited to general underwriting support to team, senior QA reviews, timecard management, tracking of Stewart/BAC testing, pipeline assignment and management duties
  • Team communication as required and dictated by AVP/Team Leader of BAC Team
  • Compliance projects – QuiC programming – breaking out credit/compliance, CCS implementation in QuiC, Policy/Procedures updates for HECM, Seconds/Helocs, Denied loans, Prepare for Integrated Mortgage Disclosure testing, State Disclosure update process
  • Project Implementation Liaison- Liaison between audit operations group and programming to facilitate technology updates
11

Quality Assurance Team Manager Resume Examples & Samples

  • Engaging communication skills with a positive energy
  • Ability to confidently influence Senior Stakeholders
  • Experience of managing a Team including coaching, training and performance management
  • Experience of quality checking / auditing work in a regulated environment
  • Knowledge of the Financial Services industry preferably Mortgages
  • CEMAP qualification would be an advantage
  • Meticulous attention to detail
  • Risk aware / forward thinking approach
  • Ability to use MS Excel, Powerpoint and Word to produce and analyse MI
12

Tpisa Quality Assurance Team Manager Resume Examples & Samples

  • Enhance and maintain the process for TPISA to meet quality objectives and adapt to changes in systems and/or the other processes within the program
  • Ensure risk within the operational QA process is identified and plans are in place to reduce, eliminate or mitigate them
  • Enable the team’s mobility by providing training opportunities for new and current staff; including opportunities for obtaining industry certifications
  • Document Business Requirements for the system in order to further automate the process
  • Manage requests to bypass and/or escalate QA reviews
  • Respond to and direct the Global TPISA QA Reviewer population on performance of the reviews, including individual questions/guidance, and group knowledge sharing
  • Present proposals, recommend solutions and help drive decision-making to achieve results and increase effectiveness and efficiency within the Program and its processes
13

Quality Assurance Team Leader Resume Examples & Samples

  • Applies Good Manufacturing Principles (cGMP) in all areas of responsibility
  • Schedules QA staff in the inspection and auditing of packaging/manufacturing operations
  • Works with QA and Production to complete batch paperwork accurately and expeditiously
  • Periodically reviews all aspects of packaging operations as related to quality, staging, reconciliation, in-process inspection, label control, etc
  • Provides leadership in promoting and enforcing company quality requirements
  • Develops and directs Quality Assurance systems that will enhance and maintain products that meet quality specifications and standards
  • Evaluates and develops techniques designed to maintain awareness of SOP’s, CGMPS’s and clinical requirements
  • Assures that issues potentially affecting product quality/compliance are escalated to the attention of Management and/or Senior Management
  • Leads and successfully completes QA training sessions for CGMP’s, SOP’s, quality, etc
  • Other duties may be assigned to meet business needs
  • A minimum of 2 years of experience in Pharmaceutical or of a related, regulated industry and at least 2 years supervisory experience required
  • Experience with Quality Systems (Change Control, deviations, complaint management, documentation management, among others), people management
  • This position is responsible for the direct supervision of QA Inspectors on the shift
  • Organizational skills are required in order to quickly retrieve needed documents
  • Must have extensive familiarity with packaging paperwork and a sound understanding of cGMP’s and SOP’s
  • Experience interfacing with Regulatory bodies- FDA/EU/Health Canada/MPA
  • Must have extensive familiarity with packaging paperwork and a sound understanding of CGMP’s and SOP’s
  • Thorough knowledge of Current Good Manufacturing Practices and SOP’s
14

Quality Assurance Team Leader Resume Examples & Samples

  • Lead team responsible for APN Quality Assurance activities related to Third Party Toll Manufacturing & Bulk Distribution Terminals
  • Ensure development, establishment and compliance of cross contamination and microbial contamination protocols, limits and prevention for APN toll manufacturing sites
  • Drive continuous improvement and resolution for QA non-conformances related to Formulations, Analytical Testing, and Bulk Handling issues with the appropriate personnel
  • Prepare and ensure adherence to Quality Assurance and Contamination Prevention audit plan for APN toll manufacturing sites
  • Lead and develop direct reports in meeting performance, developmental & organizational objectives. Develop team's QKPIs
  • Lead APN QA team projects with regional impact
  • Support of development assignments and movement of talent across units
  • Commit to "hiring the best" internally and externally
  • Serve as role model and enable development of competencies in others needed to implement BASF strategy
15

Mortgage Quality Assurance Team Manager Resume Examples & Samples

  • Directly Supervise and Motivate the quality assurance team for the complete fulfillment cycle including the call review requirements. (Processing, Underwriting, Call Monitoring and Closing Audits)
  • Accountable for ensuring the QA underwriters adheres to all contractual aspects of the third party business processing contract (statement of work), including but not limited to key milestones, deliverables and reporting of trends
  • Integral to the quality management function is the review of quality assurance trend reports, exception reports, individual file summaries submitted by the QA team, and follow through for remediation when applicable
  • Develop and implement a quality framework for the business unit to include tools, reports, processes, coaching methods, root cause analysis and measurements to ensure all facets of the business are performing in compliance with the quality requirements and standards of excellence
  • Collaborate with Business Unit leaders to ensure the business is meeting and or exceeding all quality standards
  • Analyze reports and data to determine performance gaps and creates action plans to improve and ensure performance returns to health and is compliant
  • Ability to diagnose pipeline and process constraints and make recommendations accordingly
  • Ensure all defined processes are performing at optimum efficiencies and make recommendations to senior business leaders where needed
  • Proactively advising senior management of client and program quality issues
  • Performs process reviews and makes recommendations to optimize all processes
  • Prepares quality reports weekly, monthly and quarterly (or as required contractually to the client) to discuss quality performance of the business
  • Self-driven and resourceful to achieve goals independently as well as working well in groups
  • Minimum 5 yrs. demonstrated progressive responsibility and experience in mortgage frontline underwriting/Underwriting Quality assessment/
  • Past Processing experience a plus
  • Past Experience in team leadership
  • Prefer knowledge of Lean Six sigma & Operations Excellence principles
  • Strong presentation skills at all levels of the organization
  • Experience working with BPO (Business Process Outsource) providers
  • Strong verbal and written communicator comfortable with healthy tension
  • Pragmatic and solutions oriented
  • Proficiency with MS Office (PowerPoint, Excel, Word, etc.)
  • Ability to manage multiple priorities and meet deadlines
16

Quality Assurance Team Manager Resume Examples & Samples

  • Education to at least A-level or equivalent
  • Management/coaching skills
  • Highly numerate
  • Excellent written communications and presentation skills
  • Results driven and orientated
  • Experience of statistical analysis
  • Service Management experience
  • Management experience
17

Quality Assurance Team Leader Resume Examples & Samples

  • Coordinates quality assurance activities (e.g., audits, training, purchasing, etc.)
  • Provides technical assistance and training to QA personnel
  • Monitors and verifies the HACCP plan’s CCPs adhering to policy and procedure
  • Conduct GMP and sanitation audits of operations and warehouse areas
  • Works with operations personnel on quality and safety issues
  • Verifies operations control systems are functional and being followed
  • Places product on hold, release or disposition as necessary while adhering to policy and procedure
  • Evaluates damaged products
  • Coordinates resolution of customer complaints as necessary
  • Ensures SPC Management practices are followed
  • Completes analytical reviews of product
  • BS Degree in Biology, Microbiology, Chemistry, Food Science or other related degree required. Education may be substituted for years of experience
  • 3-5 years related experience required preferably in the food industry
  • Complete understanding of Food Safety Guidelines/Good Manufacturing Practices (GMPs) and safe practices and procedures
  • Complete understanding of HACCP Plans
  • Understanding of government regulations (FDA, USDA)
  • Familiar with Fundamentals of Total Productive Maintenance (TPM)
  • Ability to read, write and speak fluent English
  • Large organization/corporate experience
  • Ability to prioritize and manage tasks
  • Ability to read measurements
18

Quality Assurance Team Program Coordinator Resume Examples & Samples

  • Review and approve QAF Test Scripts prior to test execution
  • Review issue summary reports prior to vetting with issue owners
  • Lead the preparation of monthly executive reporting
  • Own internal procedure coordination and review
  • Coordination of quarterly risk management routines
  • Prior experience related to control documentation, control design, test script design and testing execution
  • Strong process facilitation, project management, organization and analytical skills
  • Advanced Excel Spreadsheet and PowerPoint Skills
  • Advanced knowledge of the business line’s operations, products/services, systems, and associated risks/controls
  • Advanced knowledge of Risk/Compliance/Audit competencies
  • Ability to make decisions with limited guidance
  • Excellent written and verbal communication skills; ability to effectively interact with all levels of management
  • Knowledge of banking back office banking operations a plus
19

Travel Operations Quality Assurance Team Internship Resume Examples & Samples

  • Ability to remain objective in emotionally charged situations
  • Demonstrated analytical knowledge and experience
  • Demonstrated ability to communicate effectively, including a proficiency in clear, concise, and compelling oral and written communication, as well as telephone etiquette skills
  • Demonstrated strong organizational skills with attention to detail and strength in follow-through and follow-up
  • Ability to learn and work with various systems, software, new technology and computer applications
  • High-level Guest Service skills including proactive problem solving, decision making abilities and technical skills
  • Spanish, French and/or Portuguese language skills including the ability to translate recorded calls into written English summaries
  • Experience working in Disney Resorts, Guest Relations or related area
  • Currently earning a college/university degree in Psychology, Law, Security and Investigation or a similar field
  • Currently earning a college/university degree as a junior or senior (up to 6 months after graduation) in Communication, Business, Hospitality or related majors
  • Be a former or current Disney College Program or Disney Professional Internship Participant
20

Quality Assurance Team Leader Resume Examples & Samples

  • Tertiary Science qualification
  • Computer literate in word processing, spreadsheets, quality and inventory systems
  • Experience in team leader or supervisor role preferable
  • Proven coaching and team participation skills
  • Disciplined, thorough, methodical, systematic
  • Highly self-directed and pro-active
  • Proven track record implementing continuous improvement and change
21

Quality Assurance Team Manager Resume Examples & Samples

  • Create traceability and align QA activities with the business, program and contract needs
  • Provide leadership support to QA Supervisors
  • Prepare and provide presentations of the QA model, performance and other related quality topics as requested
  • Create a positive work environment that is flexible, adaptable, and team-based
  • Provide and receive constructive feedback to encourage team building
  • Possess, demonstrate, and apply effective leadership skills
  • Coordinate projects and/or lead task force assignments as appropriate
  • Successfully implement new processes or workflows to ensure goals are met
  • Minimum of Bachelor’s degree or 2 years of equivalent experience
  • Minimum of 1-year supervisory experience
  • Excellent Customer Service skills
  • Proactive in identifying and addressing issues
  • Excellent attendance record
  • Aptitude for learning and utilizing various other software tools as needed
  • Ability to work flexible hours including evening and weekend shifts if required
22

Quality Assurance Team Manager Resume Examples & Samples

  • Management of QA labs performance to achieve goal level results
  • Resolution of off quality deviations and recommendation for product disposition
  • Leadership of Critical to Quality checks and Quality Incident Forms associated with value streams
  • Oversee maintenance/calibration of laboratory equipment and oversees purchase orders of laboratory equipment and supplies
  • Develops improved methods for lab analysis and leads productivity improvement projects
  • Ensure appropriate staffing levels to support manufacturing needs
  • Conduct regularly scheduled meetings with QA associates in order to develop capabilities and share feedback on performance
  • Development of laboratory talent through effective development planning and talent pipeline
  • Participates and supports third party audits as well as visits from Regulatory Agencies
  • Collaborate with manufacturing and warehouse supervisors to proactively improve product quality
  • Participate in innovation and packaging trials and interface effectively with RD&E to ensure quality standards are met
  • Work with SAP QM Module, Red Prairie, and Interspec systems to manage quality data
  • Use SPC knowledge and application software to understand and reduce process variation
  • Lead implementation of quality assurance work processes and systems across the value streams/Plant
  • Lead other projects at the plant or across Sun products to improve Quality
23

Quality Assurance Team Leader Resume Examples & Samples

  • Inspect vehicles and generate reports on deficiencies
  • Thorough knowledge of the spec. and function of each model to understand characteristics
  • Judge accessory installation compliance against SOA’s standards
  • Perform tear down audits to confirm hidden aspects of complex installations, including critical wire harness routing and tie off points
  • Understand and be able to train others on all facets of the port PDI process
  • Be able to perform minor to mid-range vehicle diagnosis and repairs
  • Perform a variety of campaign activities alone or as part of a group
  • Inspect and manage port discrepant parts program
  • Participate in new accessory installation trials
  • Participate in new model launch related programs
  • Generate communications in the absence of the Port QA Manager
  • Ability to train small groups in specific tasks
  • Ability to complete projects without supervision
  • Mid range mechanical ability, some specific Subaru knowledge is preferred
  • Ability to judge quality exceptions impartially and consistently
  • Ability to interact with a variety of individuals, groups, and companies
  • Ability to attend off site technical training classes
  • Computer skills to include PowerPoint, digital imaging manipulation, bar code scan tool data logging, service and parts manual online access and research
  • Ability to work shift hours as required
  • Preferred 2 year degree(AA/AS) plus 2-4 years of related experience
24

Quality Assurance Team Manager Resume Examples & Samples

  • 5+ year of experience in a Customer Service and/or Medical Insurance/Healthcare role
  • Bachelor’s Degree in a related field
  • Working knowledge of inContact, Uptivity, NICE, Salesforce or similar tool
  • Microsoft Office/Suite proficient
  • Previous experience in managing Quality Assurance team / function