PS Consultant Resume Samples

4.6 (52 votes) for PS Consultant Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the ps consultant job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume by selecting wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

CHOOSE THE BEST TEMPLATE - Choose from 10 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Create a Resume in Minutes
CK
C King
Candelario
King
3508 Dietrich Oval
Houston
TX
+1 (555) 848 7965
3508 Dietrich Oval
Houston
TX
Phone
p +1 (555) 848 7965
Experience Experience
05/2015 present
New York, NY
Senior PS Consultant
New York, NY
Senior PS Consultant
05/2015 present
New York, NY
Senior PS Consultant
05/2015 present
  • Create accurate development effort estimates in collaboration with the team manager, Professional Services project managers or regional managers
  • Work as a team leader to the organization. Providing feedback to the product organization about issues found in API’s, documentations or architectures
  • Perform risk analysis, and manage change control
  • Test Plan development and Testing
  • Work with Genesys technical teams and business partners to develop integrated software solutions that extend Genesys products and services using industry best practices for software development using Genesys SDKs/APIs on web, mobile, Windows and Linux platforms
  • Provide Pre-Sales support
  • Working with team members to produce accurate estimates
07/2008 01/2015
Houston, TX
PS Consultant TD
Houston, TX
PS Consultant TD
07/2008 01/2015
Houston, TX
PS Consultant TD
07/2008 01/2015
  • Working closely with Hadoop administrators
  • Appreciated general business knowledge in any particular industry
  • Identify sales opportunities; participate in pre-sales planning, project pricing, bid review and presentation of sales proposals. Acquires incremental business within the project through change control
  • Ensure proper set up of the engagement in the time keeping system, ensuring consultants and contractors are always current with their reported time
  • Responsible for supporting different test phases and conducting production deployments
  • Database modeling and design. Including Multidimensional
  • Support the data warehouse design and integration efforts, ETL including data sourcing and transformation, logical/physical modeling, Solution Development and tuning. UNIX shell scripting and Advance SQL
05/2005 04/2008
Chicago, IL
PS Consultant
Chicago, IL
PS Consultant
05/2005 04/2008
Chicago, IL
PS Consultant
05/2005 04/2008
  • Design, develop and execute software test plans, procedures, test applications and test cases
  • Provide Professional Services expertise/ analysis to PS management
  • Define and drive improvements around Apttus Salesforce.com configuration and environment management methodologies and approaches
  • Assists the project manager in implementing innovative industry and horizontal solutions to the client
  • Produce knowledge management documents to assist others in problem solving
  • Be part of POS development team and bring your own value to customer project development for multiple Tie1 retailers all over the world
  • Provide front line feedback to product development on enhancements and software issues
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Rowan University
Bachelor’s Degree in Computer Science
Skills Skills
  • Experience architecting, building, deploying and maintaining scalable, highly available and performance friendly enterprise wide MDM applications
  • Ability to analyze relevant logs and tracing and extract relevant details and understand the relationship of the details across different products
  • Excellent knowledge of computer science fundamentals
  • Strong technical background in the areas of Master Data Management, Data Quality, Data Governance, data integration (ETL)
  • Communications skills (both verbal and written) with the ability to communicate complex and detailed points to relevant audiences
  • Accurate estimation of projected effort to ensure a profitable project
  • Basic RDBMS knowledge (Oracle, SQL Server, DB2, and etc.)
  • Have the technical acumen and complete solutions knowledge to extract and request relevant details as part of investigation
  • Continuously develop and maintain pertinent technical knowledge and troubleshooting skills
  • Knowledge of industry leading CRM applications such as Salesforce.com is desired
Create a Resume in Minutes
1

PS Consultant Resume Examples & Samples

  • Test solution in preparation for deployment
  • Provide front line feedback to product development on e
  • Previous Movie Theatre experience is preferred -
  • Applicants with experience in a previous consulting environment are preferred
2

PS Consultant Resume Examples & Samples

  • Support coverage across multiple software product lines
  • Ability to start and investigate issues outside of familiar technical areas with no or minimal assistance
  • Minim
3

Junior PS Consultant Resume Examples & Samples

  • The primary responsibility of this role will be to provide technical support and participate in projects for NCR customers
  • The role will be to manage and update NCR customer’s ATM SW stack, assist customers with debugging day to day SW Issues and manage communication channels between Professional Services Team of NCR Qatar with SW Support
  • Furthermore, the candidate will be handling technical projects under the supervision of his/hers Team Leader, related to NCR customer’s ATMs
  • Arabic speaking and writing
  • Desirable Skills and Experience
4

PS Consultant / Technical Consultant Resume Examples & Samples

  • Solution design
  • Implementation
  • Validation
  • Customer acceptance
  • Programming knowledge/experience using any of the following programming languages: “C”/”C++”/”Java”/ C#.Net
5

PS Consultant Resume Examples & Samples

  • Scoping, design, development, testing and system integration of software components in moderately complex areas
  • Design, develop and execute software test plans, procedures, test applications and test cases
  • Identify, track and resolve software defects in moderately complex areas
  • Perform second level investigation on custom developed Activate application for Emirates NBD and resolve minor issues that do not require significant development effort and can be released quickly
  • Develop fixes for production issues
  • Develop new change requests and projects in Activate for Emirates NBD
  • Support other NCR deployed solutions at Emirates NBD
  • BS or MS degree in Computer Science
  • Experience with one or more of the following operating systems: Microsoft Windows 2000, XP, server
  • Programming in Windows 2000/XP
  • At least 1+ years of relevant or related experience in C#/XML/.NET Programming language
  • Good communication and written skills
  • Work experience in related position (Design, Development, Test, Production Environment)
  • Intermediate to advanced knowledge in C#, ASP.Net, Ajax, HTML, VBScript, Java Scrip
  • Intermediate to advanced knowledge in Object-Oriented Programming Design and UML methodologies with analytical skills
  • Programming experience in a complete SDLC
  • Intermediate to advanced knowledge in Microsoft development tools – Visual Studio .NET
  • Intermediate to advanced knowledge in Microsoft Office tools – Excel, Word
6

PS Consultant Resume Examples & Samples

  • Verbal and written communication with NCR customers to understand requirements
  • Analysis of requirements resulting in a proposed solution
  • Review with the customer of the requirements and proposed solution
  • Creation of a detailed design that accomplishes the proposed solution in an efficient and effective way
  • Accurate estimation of projected effort to ensure a profitable project
  • Documentation of test cases (unit level and integration level)
  • Code development and/or leading the project as it is programmed in part or in whole offshore
  • Leading projects with multiple developers assigned while completing coding assignments
  • Testing and/or oversight of offshore testing when applicable to ensure that the code functions as intended and as documented
  • Support of the code should there be any problems reported
  • Adhering to the estimated effort while delivering high quality software on schedule
7

PS Consultant Resume Examples & Samples

  • Manage small to mid-level client consulting projects
  • Mentoring of junior staff team members
  • Provide front line feedback to product development on enhancements and software issues
  • Good communications skills that border on over communication with internal and client shareholders
  • Clear and concise verbal, written and presentation skills
  • High energy, self-starter that pays attention to deadlines and takes ownership of assignments and client issues
  • Act as point of escalation for complex technical issues
  • Proactively seeks to learn the NCR products and diagnostic tools
  • Have great people skills and provide value to our clients
  • Minimum of 3-6 years of related business experience
  • Aloha POS Skills a must
  • Bachelor’s degree preferred (not necessary) / equivalent work experience
  • Restaurant operational experience is preferred
  • Specific skills & proficiency level: Experience with Point of Sale devices is beneficial. Experience in a previous consulting environment preferred
  • Extensive travel is required
8

Technical PS Consultant Resume Examples & Samples

  • Responsibilities include delivering technical installation tasks of implementation projects at a client site
  • Creating a framework of best technical implementation practices to be used across regional and local PS teams
  • Providing training sessions of technical implementation tasks and practices to regional and local PS teams
  • Supporting regional and local PS teams during their implementation tasks
  • System administration of internal technical environments for the business usage of the business analyst team in Cash Management CoE. Internal technical environments include demo and project environments, where maintenance and configuration of background processes, support with upgrades and general troubleshooting are required
  • Bridging communication and collaboration between, PS, Software, Engineering, and Sales organization for any technical questions
  • Ability to control and monitor technical system performance, and effectively identify dependencies of possible client infrastructure issues and/or 3rd party software
  • Bachelor’s degree in Computer Sciences or other related field
  • 2 years of relevant technical experience
  • Experience working with application servers, Oracle, SQL
  • Ability to grasp technical dependencies on the business environment
  • Proactive
  • Ability to work with a global client base
  • Bilingual or multilingual capabilities are a plus but not required
9

PS Consultant Resume Examples & Samples

  • Has basic knowledge across the related LOB product range including all solution(s) currently released and supported, but may require assistance to progress an incident out with assigned product solution(s)
  • Assess personal skills and schedule training
  • Bachelor of Science or Master of Science degree in a discipline related to the product technology - usually Computer Science, Computer Engineering, Electrical Engineering l
10

H&PS Consultant Resume Examples & Samples

  • Ability to handle one-on-one Client interactions and develop relationships
  • Interpret and analyse business requirements and translate into technical specifications and reports
  • Ability to understand the ‘Strategic vision’ and the Problem statement of the client
  • Undertake data analysis to address immediate client requirements around reporting
  • Liaise with Business and IT Representatives to ensure Business/Technical Requirements are met
  • Reconcile User requirements against developed product through Operational Readiness testing (Pilot/UAT)
  • Experience working with users and stakeholders to collect and assimilate data
  • Ability to identify data patterns and help develop lenses
  • Experience is pulling together data and information various sourced and consolidating the same
  • Knowledge of and interest in latest developments in information technology and provision of virtual library services
  • Aptitude for complex, analytical work with an attention to detail, and the ability to manage multiple priorities and competing deadlines
  • Effective oral and written communications skills
  • Ability to follow Change Control Procedures and work amiably in a team based environment
  • Ability to travel to meet Clients across – Canberra, Melbourne, Sydney, Adelaide and Brisbane
11

PS Consultant TD Resume Examples & Samples

  • Responsible for designing, building/customization, configuration and deployments
  • Responsible for development of MDM UI’s, workflows, rules
  • Responsible for attending user requirements workshops, understands the functional requirements, translate functional requirements into technical design and conduct development either independently or as a part of a small team
  • Responsible for documenting design, technical specifications, unit test cases & results
  • Responsible for conducting code reviews
  • Responsible for supporting different test phases and conducting production deployments
  • Responsible for Configuration management of code deliverables
  • Responsible for supporting Project manager with timely inputs regarding code deliverables planning & tracking
  • Experienced developer with 5-7 years’ experience
  • Strong technical background in the areas of Master Data Management, & Data Integration (ETL). Experienced in design & development of new/customized Master /Reference/static data solutions
  • Experienced in writing technical design documents & technical specifications
  • Deep understanding of data management processes & tools, data modeling & data integration
  • Hands-on experience of one or more MDM industry products such as Teradata MDM (preferable), Informatica MDM etc
  • Experienced on Java/J2EE, web services, XML and UNIX
  • Experience in setup and configuration of Application Servers (TOMCAT/Websphere) and LDAP & SMTP integration
  • Strong SQL skills and experience working with relational databases (preferably Teradata.)
12

PS Consultant Resume Examples & Samples

  • Architect, design and implement master data/reference data/static data management solutions for the customers based on the Teradata Master Data Management product
  • Analyze multiple data management requests, understand business workflow management expectations, analyze sources for ingestion, analyze publication expectations, and analyze integration expectations. Propose and design architecture solutions for concurrence, scalability, high availability. Clearly able to identify business patterns and design/implement as per solution needs
  • Articulate architecture and provide technical knowledge in sales support activities and position solutions within the Teradata MDM product framework. Design, plan and execute hands-on on-site PoC projects
  • Installation, administration, setting up the security and performance of MDM solutions
  • Lead solutioning & design for multi-stream, cross-functional projects of high-complexity. Balance multiple project expectations and work both independently and as part of a team
  • Over 10 years of experience in architecting, designing, building data management solutions. At least 3 years of experience in in architecting, designing, building Master data/reference data management solutions
  • Strong technical background in the areas of Master Data Management, Data Quality, Data Governance, data integration (ETL)
  • Experience architecting, building, deploying and maintaining scalable, highly available and performance friendly enterprise wide MDM applications
  • Expert hands-on knowledge of one or more MDM industry products such as Teradata (preferable), Informatica etc
  • Experienced in Enterprise Service Bus (ESB), Service Oriented Architecture (SOA) and how to use these with different types of integration technologies
  • Experience in setup and configuration of Application Servers and LDAP integration. Experience on any one enterprise Apps server viz. WebLogic/Websphere
  • Knowledge and understanding of “Logical / functional Data Sources” and/or domain knowledge in Master Data subject areas such as products, customers, Chart of accounts, locations, employees, etc
  • Proven track record implementing successful MDM initiatives
  • Experience defining data profiling and analysis
  • Experience in Change Management, Release Management and Source Code control practices
  • DESIRABLE EXPERIENCE-
  • Experienced in the Teradata MDM Product development, customization, configuration and deployments. Has ability to design screens, workflows, rules
  • Experience with Master Data in the Banking/Financial Services industry (Finance/Risk/Financial Markets)
  • Experience with data quality analysis tools
  • Experience on Teradata Tools & utilities
13

PS Consultant TD Resume Examples & Samples

  • Deliver high level consulting services related to the Teradata platform
  • Capture technical requirements
  • Database modeling and design. Including Multidimensional
  • Builds relationships with clients, both business and IT
  • Pursue Teradata certification in field of expertise
  • Business needs analysis - ability to define client's requirements within the context of their business
  • Ability to work flexibly in a rapidly changing environment
  • Work well under pressure to meet deadlines and manage business expectations
  • It is required to have at least 1 year of consulting experience in Data Warehouse in areas like Analysis, Design, ETL, Solution Development
  • Previous work experience in large database environments with TERADATA, Aster, ORACLE, IBM DB2 or Netezza, SQL Server, Hadoop, etc
  • Willing to travel nationwide as required
  • Any successful candidate will be required to be fluent in Spanish and with a good level of English (both written and spoken)
14

PS Consultant Resume Examples & Samples

  • Java and/or .NET development
  • Database (MS SQL and Oracle) and SQL script
  • Basic understanding of TCP/IP Networking
  • Network Security
  • Contact Centre telephony systems or IVR development
  • Deployment for any Genesys product(s) and related contact centre product
  • Internet/Web based solutions such as Chat, Email, or social networking, i.e., Facebook, Twitter, and etc
15

PS Consultant Resume Examples & Samples

  • Basic technical design documentation creation and modification
  • Genesys HA installation and configuration
  • Basic reporting customization
  • Basic RDBMS knowledge (Oracle, SQL Server, DB2, and etc.)
  • Specialist in a minimum of 1 Genesys product (i.e., Framework, URS, Reporting, IP, GVP, and etc.)
  • Basic customization of Genesys products required at this level
  • Maintain billable utilization percentage (as outlined by management, which can change from time to time)
  • Able to troubleshoot for Qfinity call recorder and provide 24X7 support
  • Attending to customer request for support service
  • Respond to customer in accordance to service level agreement
  • Recording the case and tracking a service ticket ID until closure, raising tickets to Genesys Salesforce
  • Analyse issue, collect, collate and analyze logs related to issue
  • Resolve issue or isolate cause to inherent product shortcomings, and refer case to principal support or isolate cause to customed software codes and refer case to developer
  • Provide project level support for Qfinity Call Recorder installation and configuration
  • Analyze project needs in terms of package versions in accordance to project design
  • Collate required installation packages from product principal
  • Install and configure packages to support required development
  • Knowledge of Genesys would be an added advantage
  • Conduct preventive maintenance
  • Attend to customer requests for preventive maintenance
  • Schedule with customer to conduct preventive maintenance
  • Support customer disaster recovery and power shutdown
  • Attend to customer request for the above
  • Support shutdown of QFinity installation at customer site (Knowledge of shutdown of Genesys would be an added advantage)
  • Support startup of QFinity backup installation at customer site (Knowledge of startup of Genesys would be an added advantage
  • Support operations of installation at customer site
  • Perform data backup
  • Perform data restoration
  • Shutdown and startup systems when required
  • Perform 24/7 scheduled support standby duty
16

Senior PS Consultant Resume Examples & Samples

  • Contact Centre telephony systems
  • SIP and other IP telephony protocols
  • Genesys Routing Strategy Development
  • IVR Configuration, Deployment and VXML IVR Application Development Java and/or .NET development (Note; this is not a Software Development role)
  • CRM systems such as Siebel, SAP, Oracle RightNow, Microsoft CRM, or equivalent back-end integration experience
  • Contact Centers - Call Recording
  • Reporting - including the use of Business Objects for presentation layer development
  • TCP/IP Networking
  • Web technologies, including HTTP, Email, chat, social media, e.g., Facebook, Twitter, or etc
  • Message Queues, Web Services, or Web Application Servers (WAS)
  • Software development, including call-flow/work-flow development with
  • Genesys Composer, Desktop Client Integration, .NET or Java application development, scripting, e.g., Java Script, mobile application development, or etc
  • System, network and application troubleshooting
17

Senior PS Consultant Resume Examples & Samples

  • Technical design specification
  • Test Plan development and Testing
  • Theoretical and several Years (3-5) of practical experience in the following technology areas such as
18

PS Consultant Resume Examples & Samples

  • Demonstrate experience at a senior level of software development
  • Experience leading a team of software professionals in the past
  • Good practical experience with development methodologies
  • Good working experience with database administration/optimization
19

PS Consultant TD Resume Examples & Samples

  • Responsible for Java development including coding, testing and debugging new complex software solutions or enhancements to existing software in a maintenance capacity
  • Work with technical staff to understand problems with software and resolve them
  • May assist in development of software technical documentations
  • Design and code moderately complex applications using routine and/or advanced technology
  • Attend BRD/FSD clarification and prepare low-level design documents/program specification
  • Design and develop high-volume, low-latency applications for mission-critical systems, delivering high-availability and performance
  • Write well designed, testable, efficient code adhering to the established coding standards
  • Ensure designs are in compliance with specifications
  • Prepare and produce releases of software components
  • Working closely with Hadoop administrators
  • Supporting development and testing teams with Hadoop environment needs, code promotions, and code deployments
20

PS Consultant Resume Examples & Samples

  • Perform analysis, design, programming, and modifications of computer programs for software products and/or customer applications. Write code and completes programming, testing, and debugging of applications
  • Determine procedures, and other documentation needed for installation and maintenance of
  • Develop and maintain working relationships with key persons on the client engagement, to ensure the client’s needs are met in a professional manner
21

Senior PS Consultant Resume Examples & Samples

  • Understanding customer requirements and producing detailed documentation
  • Working with team members to produce accurate estimates
  • Document business processes, business mapping, business requirements and meeting notes
  • Attend and lead internal meetings including knowledge transfers with other teams
  • Provide Pre-Sales support
  • Document best practices and share with PS practice
  • Support members of your project team
  • Solid experience in Change Management and Business Process Mapping
  • Ability to write detailed technical design/specification documents (TRD)
  • Ability to manage multiple projects
  • Ability to work with little or no supervision
  • CPA/CA Qualification will be highly regarded
  • 8+ years’ experience in systems applications consulting (ERP/Financials), either externally with a large Tier-One SI/Consulting firm or ERP Vendor
  • Oracle implementation experience will be highly regarded
  • Experience in one of the following: Manufacturing, Distribution, Retail, Warehousing or General Business
  • Experience with Accounting, Sales Force Automation, Marketing Campaigns and Web presence applications
  • Hands-on implementation experience including configuration and setting up application software
  • Experience working remotely with customers
  • Work on multiple customer projects at the same time
  • Professional Services Consulting experience with either Oracle, SAP, Infor, Epicor, Great Plains, PeopleSoft, JD Edwards, or Oracle
  • Master's degree or post graduate coursework preferred
  • Expert with effective implementation of an ERP, SFA/CRM or Ecommerce Solution
  • Certified Oracle ERP Consultant preferred
  • Customer relationship acumen and experienced consulting skills
22

PS Consultant TD Resume Examples & Samples

  • Expertise required in modeling and mining large data sets using technologies such as Aster, R, Matlab, SAS, SPSS, Python, Hive, etc
  • Strong mathematical and statistical background (modeling, statistics, analytics, math)
  • Experience in solving analytical problems using quantitative approaches
23

PS Consultant Resume Examples & Samples

  • Make certain that clients’ needs are met as the project evolves
  • Help prepare project proposals, timeframes, schedule and budget
  • Monitor and track project’s progress and handle any issues that arise
  • Use project management tools to monitor working hours, budget, plans
  • Issue all appropriate legal paperwork
  • Report and escalate to management as needed
  • Create and maintain comprehensive project documentation, plans and reports
  • Candidate should have good resource and time management skills to successfully work on and drive multiple tasks at one time
  • Integrates basic principles theories/concepts of professional field with procedures and activities within own work area; Applies research, information gathering and analysis skills to factual information; Verifies detailed information; Tracks, monitors and maintains detailed information
  • Create articulate, intuitive, concise, and well-organized drafts according to corporate style and terminology, using correct grammar and punctuation
  • Photograph, capture, or create screens, diagrams, matrices, and charts to illustrate materials and use cases
  • Translation of project related documents from Japanese to English language and wise versa; Shall be a communication channel between Japanese onshore team alongside of Indian offshore team
  • Conduct experiments to validate operating processes and details
  • Maintain records and files of work and revisions
  • Obtain appropriate authorization to move drafts into production
  • Format, reproduce, and distribute material or follow standard processes so that third parties can publish and distribute material
  • Respond appropriately to new assignments, balance priorities with existing workload, intuit when new or updated documents are required, and deliver finished products in an appropriate timeframe
  • Provide Professional Services expertise/ analysis to PS management
  • Analyze PS business and evaluate metrics, identify opportunities and actions for improvement. Conduct monthly Region reviews
  • Share PS expertise/ analysis in the form of operational reviews and audits, as well as process review and audits for compliance
  • Individual should be well versed with Japanese language, shall be able to communicate fluently in Japanese and English languages
  • Excellent written and verbal communication skills both in Japanese and English
  • Excellent teamwork and collaboration skills
  • Hands on experience in Software test lifecycle & defect tracking tools like JIRA
  • Excellent knowledge of computer science fundamentals
  • Proficiency in Software Configuration tools (Microsoft VSS / Subversion) is mandatory
24

Psp-principal PS Consultant Resume Examples & Samples

  • Remotely deploy and configure Genesys applications
  • Building functional applications based on the Genesys core technology
  • At least 8 Years working experience
  • Knowledge about digital media technologies (social media, mobile web applications)
  • Knowledge of communication protocols
25

Psp-ps Consultant Resume Examples & Samples

  • Implementation and integration of the Genesys customer service solutions
  • Bachelor degree in Computer Science, Software Engineering and/or Telecommunication
  • Minimum of 3 years expereince
  • Knowledge of communication protocols and networks
26

PS Consultant Resume Examples & Samples

  • Business requirements specification and analysis
  • Implementation and Integration of the solution
  • Formal education in Software Engineering and/or Telecommunication on a bachelor level or equivalent based on job experience
  • Theoretical and several Years (2-4) of practical experience in the following technology areas such as
27

PS Consultant Resume Examples & Samples

  • Work on complex quoting systems and Quote-to-cash application integration projects for clients across various industries
  • Be involved from the concept stage of the end to end contract management and CPQ solution
  • Discover customers’ goals and challenges for CPQ and contract management product implementation
  • Addresses issues that customers face when implementing Apttus’ solutions
  • Analyze existing processes and the design phase of the contract management and CPQ solution
  • Deliver and integrate the end to end contract management and CPQ solution
  • Analyze Apttus’ contract management and CPQ solutions and systems
  • Analyze and solve implementation issues and gain experience through all contract management and CPQ solution development phases from concept to implementation stage
  • Enhance problem solving skills in software development by diagnosing and solving some of Apttus’ most difficult technical software challenges
  • Participate in requirements review, analysis, design and the execution of small to large projects and enhancements in our Customer Systems ecosystem
  • Work on all three layers of Salesforce architecture: Data Model, Business Logic and User Interface
  • Configure and administer the Customer Systems Platform, including native and integrated Salesforce applications
  • Manage security and permissions, workflows and approvals, reports, custom objects, and tabs, as well as Salesforce standard objects, page layouts, notifications, tasks, AppExchange packages and custom applications, sandbox data loading
  • Migrate data and metadata (deployment) from one Salesforce environment to another
  • Install and upgrade managed packages
  • Support and implement interfaces and integrations from a variety of different app-exchange modules within the Salesforce.com platform and across our Customer Systems ecosystem
  • Maintain and end-to-end perspective and participates as a technical consultant in the quote- to-cash lifecycle (Configure, price and quote, order management, implementation and support)
  • Follow and enhance standard IT practices including Change Management, Release Management and necessary coding/configuration guidelines
  • Define and drive improvements around Apttus Salesforce.com configuration and environment management methodologies and approaches
  • Work with a cross functional, globally dispersed team
  • Ability to understand customer goals and challenges for product implementation
  • Smart, creative and assertive individual with a who can work well in a high-growth, fast-paced environment
  • A role up your sleeves, self-starter personality with a strong work ethic
  • Previous experience in a related field is a plus, but not required
  • Knowledge of industry leading CRM applications such as Salesforce.com is desired
  • Bachelor’s degree in technical, business or related field preferred
28

Senior PS Consultant Resume Examples & Samples

  • Be able to lead and technically direct a team to produce high-quality deliverables
  • Work with Genesys technical teams and business partners to develop integrated software solutions that extend Genesys products and services using industry best practices for software development using Genesys SDKs/APIs on web, mobile, Windows and Linux platforms
  • Create accurate development effort estimates in collaboration with the team manager, Professional Services project managers or regional managers
  • Present and demonstrate proposed solutions as required. Perform knowledge transfer of the delivered solutions at the conclusion of the engagement as necessary
  • Communicate within the global community respecting cultural, language and time zone variations
  • Demonstrate flexibility to adjust working hours to match customer and team interactions
  • Provide support to entitled clients at the application level for custom developed solutions (applications and components) on as needed basis. This may include being part of a custom application support rotation schedule
  • Work as a team leader to the organization. Providing feedback to the product organization about issues found in API’s, documentations or architectures
  • Practical experience deploying or developing with Genesys technologies especially with integration to various customer environments/backend systems using Genesys SDKs (PSDK, AIL, GIS or GWS)
  • Experience with Salesforce.com applications development (Visual Force, Apex, Force IDE)
  • Practical experience with best Consulting Services/Project Delivery practices employed in the industry among leading consulting organizations
29

PS Consultant TD Resume Examples & Samples

  • Lead the scoping, planning, cost estimating, and pricing of consulting projects. Responsible for statement of work development and risk assessment, including but not limited to defining goals and objectives, identifying client requirements, resource requirements, project budget, project risks and the translation of the clients’ business requirements into specific deliverables
  • Lead data warehouse or other Teradata solution implementation projects of moderate complexity, or a collection of multiple smaller projects
  • Ensure projects are completed on-time, within budget, and within customer expectations for quality and functionality
  • Manage customer acceptance of the solution, and managing customer expectations in line with the agreed statement of work
  • Manage day-to-day relationship with client stakeholders and resolution of all issues
  • Maintains and communicates project status to all stakeholders in reports and status meetings
  • Identify sales opportunities; participate in pre-sales planning, project pricing, bid review and presentation of sales proposals. Acquires incremental business within the project through change control
  • Builds a project team., including Teradata employees, offshore resources and contractors
  • Ensure proper set up of the engagement in the time keeping system, ensuring consultants and contractors are always current with their reported time
  • Manages all project administration. Maintains project plans and related documents
  • Ensure monthly billings and timely collection of revenue, and manage procurement and payment to contractors
  • Contribute to a project management community of interest for the region or area solution team
  • B.S. degree and above in Business or Technical discipline required (or equivalent experience)
  • More than 10 years working experience of large-scale IT companies or IT departments in the financial services industry
  • 5-10 years in IT project management experience
  • Experience with data warehouse lifecycles and strong understanding of the role of methodology / frameworks
  • Experience in leading multi-discipline data warehouse development teams and managing data warehouse implementation projects
  • Self-motivated and ability to learn quickly
  • At ease in environment with quickly shifting requirements
30

MDM PS Consultant Resume Examples & Samples

  • Experience implementing MDM solutions in multiple data domains (Customer, Product, Location, Vendor, Supply Chain, etc.)
  • Experience in Teradata MDM or i2 MDM or i2 ABPP preferred. Expertise in other MDM tools such as Informatica/Siperian, IBM, Oracle MDM will be considered
  • Specific experience with Customer Data Integration (CDI) is a plus
  • Working knowledge of one or more Data Quality tools such as Trillium, Loqate, SAP Data Services, DataFlux and Informatica DQ
  • Experience developing J2EE or .NET applications, Object Oriented Design, JSP JavaScript, JDBC, HTML, XML and Webservices
  • Sound understanding of Relational Database concepts and programming
  • Expertise in UI and UX design, Workflow design
  • Resource Management/Scheduling and Project Management
  • Excellent verbal and written communication & presentation skills, analytical and problem solving skills
  • Bachelors in Computer Science, Engineering or Business
  • Experience of 5-8 years or more of implementing Enterprise MDM solutions
  • Solid understanding of Master Data Management topics
  • Proven capabilities in an application development environment running on a relational database (Teradata, DB2, Oracle, Informix)
  • Willingness and ability to travel 80%
31

PS Consultant TD Resume Examples & Samples

  • Design and normalize the logical data model to third normal form
  • Facilitate the discovery of entities, attributes, relationships, and business rules from the functional experts and the user community
  • Prepare fully refined data models in accordance with the guidelines/conventions of Integration DEFinition (IDEF) or equivalent methodology
  • Develop and manage data models and associated metadata for the enterprise
  • Work with all related consultants to design and document semantic models
  • Work with consultants to translate LDMs and Semantic Models into their physical representations
  • Enhance new and existing logical models with entities to represent client specific key models
  • Work with ETL consultants to map source system data to Teradata, Teradata Aster, and Hadoop physical models
  • Maintain and publish project business rules and the associated enterprise data dictionary
  • Evaluate access paths for data which spans multiple deployed technologies; provide recommendations for optimizations in accessing these heterogeneous relationships
  • Work with all Teradata Solutions including Teradata, Teradata Aster, Hadoop, and Applications
  • All Consultants are expected to build value in themselves. Teradata’s extensive library of both instructor led and web based training provides ample opportunity for the consultant to build and maintain marketable skills. Time has been allocated specifically for this task and each consultant is expected to have a ‘Learning Plan’. Progress against the learning plan is part of the annual appraisal
  • All Consultants are expected to build value in their practice through the contribution and reuse of consulting assets. At the conclusion of each assigned project, a consultant is expected to evaluate the project deliverables and to contribute those items that may be useful to other consultants that may be assigned similar projects. When a new project is assigned, the consultant will search the asset repository for assets that may improve or accelerate the project delivery
  • In depth knowledge of business processes and business information models
  • In depth knowledge of data modeling methodologies and techniques
  • In depth knowledge of the ERwin and/or Embarcadero data modeling tool
  • In depth knowledge of facilitation and conflict resolution processes
  • Understanding of the Teradata Reference Information Architecture and the Unified Data Architecture
  • Work with the appropriate project management methodology (Agile or Waterfall) based upon customer and project requirements
32

PS Consultant Resume Examples & Samples

  • Participation in customer workshops to design call flows using our products
  • Application of best practices regarding user interface design
  • Delivering customer training courses; application development, installation, troubleshooting
  • Creating and executing test scripts for call flow, other logic and user acceptance testing support
  • 2- 5 years post graduate experience with IVR application design and development
  • Degree with a design or IT element and aptitude for computing OR a degree in a related discipline
  • Demonstrable experience in a customer-facing role
  • Awareness of business environments into which solutions have been delivered
  • The ability to balance project demands with those of the wider organization and make sensible decisions under pressure taking a balanced view of technical and commercial demands
  • Fluent in English, with other languages a plus
  • IVR call flow design experience preferred
  • Willing to travel internationally
33

PS Consultant Resume Examples & Samples

  • 1) Need a resource to help validate deployment status and remediate
  • 2) Resource will guide off shore resources
  • 3) Has good grasp of Excel
  • 4) Has good communication skills
  • 5) Will to work at off hours
34

TCC PS Consultant Resume Examples & Samples

  • Excellent clients relationship skills
  • 3Y+ in software development and/or technical support around Electronic Trading Technologies
  • Background in Order Management, Trading Systems Order Management and Trading Systems Qualifications
  • Previous experience in Project Management would also be advantage
  • Proactive with good analytical capabilities
  • Good presentation and communication skills
  • Fluency in English is a must
35

Principal PS Consultant Resume Examples & Samples

  • Manage Genesys and client to project timelines – ensuring dependencies are being met, and project will launch on schedule
  • Ability to manage multiple projects of varying size and technical complexity; Ability to focus on the details without losing sight of the bigger picture
  • Minimum 8 years Genesys technical, hands on experience with focus on various Genesys technologies & solutions
  • Previous experience with Genesys Routing (IRD/URS) & Genesys Composer/ORS a definite asset
  • Specialist in a minimum of 3 Genesys products (i.e. Framework, Composer, ORS, SIP, Outbound, GVP, etc.)
  • Ability to do Knowledge transfer with both internal staff and customers
  • College degree in Engineering or equivalent work experience
  • Excellent written and verbal skills in English
36

Senior Principal PS Consultant Resume Examples & Samples

  • Responsible for establishing Single & Multi-site technical architecture, customer discovery sessions, integrating multiple dissimilar environments, and implementing new leading edge technology. Investigates complex technical issues and is expected to work with partnering personnel resolve complex issues
  • Lead Genesys technical teams, mentor other consultants, provide training TOI’s
  • Multitask across multiple projects of varying size and technical complexity; Ability to focus on the details without losing sight of the bigger picture
  • Consultants may be required to provide input to courseware on various Genesys products, and/or 3rd party applications, and provide training to other Genesys consultants as needed
  • Bachelor’s degree in Engineering, Computer Science, or related field
  • Minimum 10+ years Genesys technical, hands on experience with focus on various Genesys technologies & solutions
  • Omni-Channel customer journey experience a definite asset
  • Previous experience with Genesys Routing (Composer/ORS) a definite asset
  • Experience with Java/JavaScript, Eclipse SDK & XML (SCXML/VXML) a definite asset
  • Familiar with TDM to IP gateways (Cisco, Audiocodes, Paraxip, etc.)
  • Familiar with Network Load Balancing platforms (NLB, F5)
  • Specialist in a minimum of 5 Genesys products (i.e. Framework, Conversation Manager, Composer/ORS, SIP, Outbound, GVP, etc.)
37

PS Consultant Resume Examples & Samples

  • Position works with the client to establish formal solution requirements, translates those requirements into installation specifications for the NCR Implementation team and supports the establishment of test scripts used by NCR and the customer to validate the defined requirements; Position supports the implementation team (both NCR and client) and provides recommendations and options for operating the solution successfully within the customer's specific environment
  • Analyze current system functionality to determine new system requirements against defined business requirements
  • Assist development team in design sessions, and translate information gathered in those sessions into
  • Plans, schedules, monitors, evaluates and directs projects to ensure a complete business solution is implemented; Contributes to project recommendations
  • Researches and writes sections of proposals
  • Helps to prepare client transition plans
  • Works with Business partners to identify, gather, prioritize and incorporate business requirements into the solution
  • Assists the project manager in implementing innovative industry and horizontal solutions to the client; Assists the Project Manager in producing a project plan using MS Project and in executing the plan using Global PM Methodology
  • 1-2 years related experience
  • Previous experience in managing projects focused around the early deployment of solutions (hardware and software)
  • Experience developing with Microsoft's .NET Framework; Experience working with Microsoft Visual Studio development tools
  • Event-based programming understanding and knowledge
  • Excellent writing and documentation skills required
  • 2+ years of related experience
  • Project Management certificate preferred
  • Knowledge and experience working with the CEN XFS ATM software specification
  • Knowledge and experience working with NDC and 912 message formats
  • Experience working with proprietary message formats
  • Experience building or integrating WebServices applications (WebSphere or IIS)
38

PS Consultant Resume Examples & Samples

  • Position responsible for software effort scoping, design, implementation, testing, and systems integration testing of software components
  • Responsible for the implementation of a solution or parts of a solution to meet the stated specifications and architecture; Performs software design, programming, testing, support and documentation of their software to the agreed standards and quality guidelines and in accordance with the relevant processes
  • Write documentation to describe program development, logic, coding, and corrections; Validates software design and solution to the project requirements
  • Focuses on activities such as evaluating, designing, constructing, integrating, unit testing, trouble-shooting and supporting software solutions based on business and operational requirements in a variety of customer-facing and internal business scenarios
  • Conducting unit tests, tracking problems, and implementing changes to ensure adherence to test plan and functional requirements; Responsible for diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using knowledge of system characteristics and utilizing software based system maintenance and tracking tools
  • Establish acceptance criteria and quality goals; Provides estimates, goals, standards, constraints and dependencies as input to the SOW and the software development plan
  • Responsibilities include efficient troubleshooting of system setups to quickly identify root cause, determine best possible solution, and ultimately resolve installation/configuration related issues
  • Responsible for providing feedback to NCR’s development team on new features and functions or new methods of executing existing features and functions in an effort to improve the overall effectiveness and performance of our systems; This includes documenting detailed requirements and participating in design related activities to ensure new development activities meet or exceed customer expectations
  • Contributes to project recommendations
  • Assists the project manager in implementing innovative industry and horizontal solutions to the client
  • Bachelor’s Degree in a related field
  • 1-2 years of related experience
  • Excellent communication skills - written and verbal
  • Experience working with Microsoft operating system technology - specifically Windows 2000 or Windows XP Pro; Experience developing with Microsoft-s .NET Framework; Experience working with Microsoft Visual Studio development tools
  • Working knowledge of Software Product Lines
  • Experience working with any source control package, including MKS-Source Integrity Enterprise
  • Knowledge of NCR's Vision/Vantage or similar device management solutions and a basic understanding and knowledge of device management business operations
39

Psp-principal PS Consultant Resume Examples & Samples

  • IP Voice (SIP)
  • IVR Configuration, Deployment and VXML IVR Application Development
  • Java and/or .NET development (Note; this is not a Software Development role)
  • CRM systems such as Siebel, SAP,Oracle RightNow, Microsoft CRM, or equivalent back-end integration experience
  • Contact Centres - Call Recording
  • Reporting – including the use of Business Objects for presentation layer development
  • Database (MS SQL and Oracle)
  • IP Networking
  • Security
  • System Architecture and Integration
  • Web Based solutions such as Chat
  • Email Solutions
  • Message Queues, Web Services
  • Desktop Client Integration
  • Ability to mentor Ability to Mentor Associate Consultants - Principal Consultants
  • Ability to do Knowledge transfer with both internal staff and end customers
40

Psp-ps Consultant Resume Examples & Samples

  • Act as a customer liaison handling phone and email support requests, where you become a front-line advocate for the resolution of application issues
  • Attempt to isolate, reproduce and resolve problems using available systems and tools, and investigate potential workarounds for verified defects
  • To be the first line support interface in finding the root cause of an application malfunction and engage right resources from the development team and partner organizations to provide defect resolution
  • Participate in the creation of Knowledge Base articles, solutions and other related support collateral
  • To interface with CSP Subject Matter Experts, where the problem cannot be resolved at a frontline support level
  • To help set the correct problem resolution expectations and to provide timely progress reports to the appropriate contacts within our partner and/or customer organisations
  • Should be able perform regular checks on our online application database and should be able to perform upgrades with prescribed guidance
  • Participate in a shift roster as necessary
  • When time permits, participate in delivery project duties in QA capacity: Execute test cases, manage defect remediation and re-testing across all test phases providing defect reports to the project and development managers
  • Ability to have flexible work schedule and at times work outside of your normal business hours to accommodate effective communications with stakeholders in the Global organization
  • Excellent problem determination and problem solving skills
  • Must be able to cope under pressure and work to stringent timelines
  • Have a technical background in accordance with the requirements set out below
  • Ability to get to the heart of complex issues
  • Very good analytical skills
  • Ability to work independently on routine duties or projects with general instructions on new assignments
  • Good verbal, writing skills and the ability to effectively interact with clients (business and technical audiences) in the English language is a must. Demonstrate solid analytical programming and problem solving skills including software operation diagnostics
  • 1 -4 yrs of commercial software development and support experience with working knowledge in some of the following programming languages: C++, Java and .NET (VB, ASP and C#) languages and environments
  • Experience in web application development methodologies. Solid understanding of web architecture
  • Experience with UNIX/LINUX operating environments at the system administrator level
  • Working knowledge developing customized, technical solutions
  • Technical know-how of Genesys platform solutions would be an added advantage
  • Experience developing software with integration to various customer environments/backend systems using Genesys APIs/SDKs is a BIG plus
  • Ability to work independently on routine duties or projects, general instruction on new assignments
  • Good verbal and written skills and the ability to effectively interact with clients (business and technical audiences) in the English language is a must
  • Ability to relate effectively with clients and partners (vendors and internal teams). May assist with resolving escalated customer issues that originated with the customers or partners
  • Good practical experience with Development Methodologies
  • Needs to meet SLA contracts with customers and sometimes juggle many concurrent issues
  • Strong analytical and troubleshooting skills with attention to detail
  • Strong sense of ownership with ability to take control of difficult and/or chaotic situations
  • Experience in supporting contact center environments (premise or cloud based) is preferred
  • Can handle high stress situations
41

Psp-senior PS Consultant Resume Examples & Samples

  • Participate in complex software solutions implementation projects on all stages of the classic project lifecycle, such as
  • Formal education in Software Engineering and/or Telecommunication on a bachelor level or equivalent
  • Minimum 4-5 years’ working experiences, at least 3 years in design and implementation of contact center solutions
  • Minimum 2 years’ experience in application deployment in Windows and Linux environments
  • Experience in contact center business intelligence environments a plus
  • Experience with Java/JavaScript, C#, Eclipse SDK & XML (SCXML/VXML) a definite asset
  • Familiar with TDM to IP gateways (Cisco, Audiocodes, Alcatel, Avaya, etc.)
  • Understand requirements specific to deploying IP telephony across both Cloud, LAN’s and WAN’s
  • Experiences in web-development and integration with social media are advantages
  • Good analytical skills are required to troubleshoot complex issues