Project Manager Service Resume Samples

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RR
R Reichel
Remington
Reichel
69666 Alycia Radial
Dallas
TX
+1 (555) 302 8917
69666 Alycia Radial
Dallas
TX
Phone
p +1 (555) 302 8917
Experience Experience
04/2016 present
Detroit, MI
Health & Public Service Experienced Jumior Project Manager
Detroit, MI
Health & Public Service Experienced Jumior Project Manager
04/2016 present
Detroit, MI
Health & Public Service Experienced Jumior Project Manager
04/2016 present
  • Develop new detailed work plan sections and plans as new work is planned
  • Report changes to the DWP to Client/Accenture Project Managers and Client/Accenture Project Management Team
  • Work with each team to build new sections to match the Statement of Work
  • Manage Project Web Application (PWA)
  • Maintain detailed work plan (DWP) on a daily and weekly basis using Microsoft Project Server
  • Pull SPI/CPI reports provide to client and SMART
  • Produce reports for each team's Baseline plans
11/2011 03/2016
New York, NY
Project Manager, IS Service Management
New York, NY
Project Manager, IS Service Management
11/2011 03/2016
New York, NY
Project Manager, IS Service Management
11/2011 03/2016
  • Be the SME for the junior project managers in project management methodologies and processes
  • Help identify areas for process improvement and implement new processes on behalf of PMO
  • Manage project resource allocation
  • Develop full scale project plans
  • Provide direction and support to project team
  • Manage project budget
  • Set and continually manage project expectations and roles throughout project life cycle
01/2005 05/2011
Philadelphia, PA
Project Manager ALM Service Line
Philadelphia, PA
Project Manager ALM Service Line
01/2005 05/2011
Philadelphia, PA
Project Manager ALM Service Line
01/2005 05/2011
  • Taking initiative
  • Leading the participants to the project
  • Extensive knowledge of rolling stock (vehicles) and their maintenance
  • For this specific project, one of the main challenges will be to interface effectively with the former Mainline Division project representatives as well as with the customer
  • The Project Manager has the authority and the obligation to review the effort of the participants to the project and to give directives related to the project execution
  • It is also the mandate of the Project Manager to define and secure the support of the business partners and extended project team (ensure IS is contacted in an early phase of the project with sufficient lead time
  • Responsible for the WBS, Detailed Project Schedule, JDDP, Customer Interface, Project Risk, Opportunity and Improvement Management, Project Launch (including the Orange Book), Change Management and Contractual Obligation Management, Budget allocation and monitoring, Project Reporting internally both status and financial performance
Education Education
Bachelor’s Degree in Mechanical
Bachelor’s Degree in Mechanical
The Ohio State University
Bachelor’s Degree in Mechanical
Skills Skills
  • Ability to learn in-depth knowledge of a wide variety of hardware and software systems
  • Experience of managing software application implementation projects highly desirable
  • Ability to manage of Knowledge Transfer
  • Knowledge and experience of ITSM best practice
  • Think40 - access to a universe of knowledge through various education channels
  • Highly competent in using MS project and the MS Office products in general
  • Knowledge and experience of current ITSM toolset
  • Ability to produce a Procedures Manual to interlock with existing and new processes and services for Customers, Third Parties
  • Ability to calm under pressure or through demanding challenges
  • Good interpersonal skills
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15 Project Manager Service resume templates

1

Service Integrations Project Manager Resume Examples & Samples

  • Partner with Clients, GGO, and WCS functional stakeholders: Finance, IT, Servicing, HR Risk, etc
  • Negotiate resource allocation and timeline for projects, both internally and with clients
  • Proactively communicate changes to deadlines and scope between client teams and WCS as due diligence evolves
  • Identify and recommend improvement ideas for productivity & simplification of integrations processes
  • Related work experience in project management
  • Candidate must have excellent organizational skills and a good understanding of GE's organization, knows what levers to pull to deliver
  • English language skills
2

Project Manager Field Service Engagement Programs Resume Examples & Samples

  • Oversees the program coordination of all PBG engagement programs including creating detailed project timelines and budgets
  • Monitors program progress to ensure timely completion within budget plans
  • Develops program standards and requirements
  • Assists with ongoing training initiatives (i.e. offsite meetings, Knowledge Link development, Banking and Lending Coaches newsletters and conference calls, incentive programs)
3

Global Event Service Online Engagement Project Manager Resume Examples & Samples

  • Support the digital core team for Dell World
  • Online engagement subject matter expert is mandatory
  • The successful candidate must have demonstrated ability to work well with other organizations and co-ordinate efforts across a number of departments
  • 5 years+ technology experience required
  • Strong Marketing Communications background mandatory
  • Proven track record in driving innovation, transformation and change
  • 5 years+ events experience required
  • Strategic marketing experience ideal
  • Self Starter and autonomous
  • Excellent organization and time management skills juggling multiple projects at the same time
4

Service Management Project Manager Resume Examples & Samples

  • Project management certification will be a strong asset
  • Experience in setting up interim business controls (CHIP, CWP, ITT Risk Db & or RPM, SA&D, CIRATS/APARS)
  • Ability to produce a Procedures Manual to interlock with existing and new processes and services for Customers, Third Parties
  • Ability to set up weekly and monthly reporting which includes understanding the Contractual SLA / Reporting requirements, working with all Data Owners to provide relevant data
  • Ability to manage of Knowledge Transfer
5

Project Manager Platform as a Service Resume Examples & Samples

  • Creating and maintaining project plans
  • Producing appropriate levels of management reporting to allow effective tracking and monitoring of progress
  • Work with different Infrastructure team to resolve conflict
  • Manage distributed teams and stakeholders who are not located in the same geographical area
  • You will be responsible for managing critical migration projects, and will take an active role in the management of stake holders
  • You will also interface with the DAP clients and other infrastructure team to co-ordinate and plan migration activities. You will also play active role in planning and execution of major projects
  • You will also be working with Product managers, Portfolio owners and vendors to deliver
  • Proven track record in delivering IT infrastructure Services and Projects
  • Established experience as a technical project manager
  • Prince 2 practitioner qualified or other industry recognized qualification
  • Have been used to handling multiple projects simultaneously and handling conflicting priorities
  • Accredited to at least ITIL V3 foundation and other technical qualifications are desirable
  • Excellent interpersonal skills and good team player
  • Excellent communication skills and ability to interact with relevant stake holders
  • Excellent experience with Microsoft (MS) Office Suite (Project, Word, Excel, PowerPoint, Visio) – all of these in red need to be added into Skills and Quals
  • Basic knowledge on UNIX, Windows and Networking
  • PAAS and IAAS knowledge will be added advantage
  • Exposure to cloud technologies like Open shift, Azure
  • Middleware knowledge around Java application servers (Weblogic, JBoss/Tomcat) will be added advantage
6

Project Manager, Install & Service Resume Examples & Samples

  • Communication/Coordination - Responsible for communication and status reporting to project staff, customer and Simplex-GrinnellI management. Responsible for work plan, managing project resources, duty assignment, responsibilities, scope of authority and provides technical advice and problem resolution to all aspects of project
  • Fiscal - Responsible for tracking projects expenditures and installation progress through reviews of status reports prepared by project personnel and modifies schedules of plans as required. Maintains full financial accountability to project; requires ability to forecast financial trends across project, ability to understand internal Simplex-Grinnell and external client cost structures and integrate, or translate to/from Simplex-Grinnell accounting methodology using AIA standards
  • Quality - Maintain full accountability to project quality; conducting inspections of work site, ensuring workmanship meets Simplex-Grinnell installation required quality standards and expectations
7

Service Management Project Manager Resume Examples & Samples

  • Customer Focus: Develop and maintain strong relationships inside the organization, actively seeking information to understand the developers and infrastructure team circumstances, expectations and needs
  • Direct and manage project development from inception to completion following SCIS Change and PDM best practices and tools for project execution and management
  • Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion. Identify and actively manage opportunities, risks and issue to ensure effective resolution
  • Develop and deliver progress reports, proposals and requirements documentation
  • Participates in or develop mechanisms for establishing, monitoring and integrating project elements, product configuration and communications concerning change management processes and decisions
  • Coordinates the operational aspects of ongoing projects and serves as liaison between project, finance and planning
  • Uses trend, earned value and variance analyses and risk assessment to develop plans or recommend change
  • Assists the Service Transition team on delivery of projects to customer and through life support of Services within the Service Catalogue
  • Ability to learn in-depth knowledge of a wide variety of hardware and software systems
  • Good communications (written & verbal). Using the most appropriate method to communicate information after analysing needs, listening effectively, demonstrating understanding and clarifying meanings
  • Ability to remain calm under pressure or through demanding challenges
  • Good analytical skills. An understanding of priorities and situations by collecting and analysing information, summarising findings to manage development progress in a positive and collaborative manner
  • Is able to make use of and applies job practices, techniques, standards, principles, theories, and concepts
  • Is able to work under general supervision, with no instructions needed for routine work. Receives general instructions for special assignments. Work is reviewed for sound technical judgment and overall adequacy
  • Contributes to the completion of specific project milestones
  • Experience and understanding of stakeholder structure and the variation in each Service in relation to current programmes of work
  • Ability to communicate and form working relationships with key stakeholders at an enhanced level, 3rd party suppliers and Internal Support Teams
  • Sound understanding of contractual limitations in relation to customer needs
  • Strong technical understanding of Customer requirements
  • Ability to calm under pressure or through demanding challenges
  • Work with and support other key ITIL process owners and support teams delivering an integrated service
  • Support team development and Business goals and objectives
  • Knowledge and experience of ITSM best practice
  • Project Management experience, ideally holding a recognised project management accreditation, PRINCE2, PMI/PMP, APMP
  • Experience of managing software application implementation projects highly desirable
  • Highly competent in using MS project and the MS Office products in general
  • Proven track record of successful delivery of complexity and risk projects across operations, technology and change
  • Experience of working within the Defense sector would be an advantage but not essential
  • Advantageous for the candidate to Logistics and Engineering systems
  • Knowledge and experience of current ITSM toolset
  • Experience and understanding of stakeholder structure
  • ITIL V3 Foundation
  • ITIL V3 Intermediate – Service Design
8

Project Manager Service Integration Resume Examples & Samples

  • 20% Managing risk and issues
  • 20% Holding meeting and maintain meeting minutes
  • 20% Updating Project Plan and reporting status
  • 10% Managing Budget
  • 10 years’ experience in project management
  • 5 years’ experience managing Remedy ITSM implementations
  • 2 years’ experience managing technical projects
9

Project Manager Service Projects Resume Examples & Samples

  • Develop and implement projects in direct contact with customers and project personnel
  • Safeguard customer satisfaction by meeting warranty and contractual agreements
  • Draw up refit program in collaboration with product management
  • Unlock additional business as part of projects and refit programs
  • Plan resources for assigned projects
  • Manage flow of information between customers and company points of contact
  • Liaise with management with regard to escalation relating to opportunities and risks, including a basis for decision-making
10

Project Manager, Service Now Resume Examples & Samples

  • Project Management - Lead execution of ServiceNow projects by managing budget, project scope, tasks, goals, deliverables, resources and timelines in accordance with the Whirlpool Delivery Methodology and tools
  • Budget & Resource Planning - Develop and manage ServiceNow project plans, resources and budget using Whirlpool Delivery Methodology tools
  • Requirements Specification - Collaborate with process partners to clearly define the required landscape specifications and resource requirements needed to deliver the project objective(s)
  • Cross Functional Collaboration - Maintain a critical communication channel with the Whirlpool Infrastructure Project Delivery team, Vertical Leads, and any strategic or other 3rd party vendors to ensure successful implementation of the project solution
  • Validation Testing - Ensure a thorough testing plan to include all components of the system meet specifications and maintain integrity
  • Risk Management - Record, mitigate, and escalate risks that pose potential to derail timelines
  • Process Documentation - Ensure internal processes, procedures, tools and infrastructure are documented, maintained with accuracy, and adhered to in day to day operations. Ensure testing results are documented in the appropriate tools
  • Governance - Lead the Whirlpool Delivery Methodology governance and oversight activities including project tollgates and other reviews as necessary for your respective projects; Constantly monitor and report on progress of the project to all stakeholders
  • Requirements gathering - Translate functional requirements into technical requirements
  • Build relationships - Be a customer advocate ensuring that processes make IOS easy to do business with
  • Training & Communication - Work with the Whirlpool Subject Matter Experts, Vertical Leads, and any strategic or other 3rd party vendors to create and/or manage the change management, communication and training plans
  • Incident Analysis - To regularly review performance and trends and facilitate mitigation of incidents of all types and to provide recommendations for service improvement during the project life cycle
  • Metrics Reporting - Ensure appropriate reporting on key service performance and quality metrics are established
11

Project Manager Service Companies Resume Examples & Samples

  • Degree from an University, FH or comparable
  • 2 - 4 years of experience in restructuring activities, ideally corporate finance / M&A related with knowledge of banking business preferred
  • Sharp conceptual / analytical skills combined with significant project management experience and an ability to work with experts at eye-level across regions and functions, in particular on finance, tax, treasury, legal, regulatory, and operational aspects
  • Proactive, collaborative mindset and excellent communication skills, including the ability to synthesize and prepare senior management presentations
  • Strong organizational and planning skills, with an ability to prioritize
  • Commitment to highest quality standards as well as timely delivery
  • Capable and used to work in an international and dynamic environment
  • Know-how of the UBS environment is an asset
  • Fluency in English (oral, written) as well as full proficiency in MS Office
12

Project Manager Service Resume Examples & Samples

  • Prepare and execute projects using defined processes and tools
  • Ensure customer satisfaction by meeting warranty and contractual agreements
  • Oversee spare parts management for assigned projects
  • Carry out special service projects in order to better address issues relating to the installed base
  • Handle follow-up sales as part of assigned projects
  • Plan resources and meet associated targets for assigned projects
  • Liaise with management with regard to escalation relating to opportunities and risks, in addition to providing a basis for decision-making
13

Project Manager Service Power Control Resume Examples & Samples

  • Commercial and technical lead of service projects - up to 2 Million CHF
  • Responsible for the project team as coordinator between our customer, sales, electrical and mechanical engineering, production and local ABB entities
  • Organize and conduct internal and external kick-off meetings, leading the meetings, assigning tasks and keeping overview of deadlines
  • Organize inspections / acceptance tests by the customer
  • Handle customer complaints and order modifications
  • Ensure customer satisfaction, maintenance and extension of customer relation
  • Prepare project progress reports
  • Order handling in SAP
  • Contribute to process improvements
14

Health & Public Service Experienced Jumior Project Manager Resume Examples & Samples

  • Maintain detailed work plan (DWP) on a daily and weekly basis using Microsoft Project Server
  • Facilitate meetings with Client/Accenture Team Leads to update their sections of the DWP this requires live updates to the schedule during these meetings
  • Report changes to the DWP to Client/Accenture Project Managers and Client/Accenture Project Management Team
  • Accept hours into plan weekly
  • Request/Receive Client Approval to post DWP
  • Post approved DWPS to SharePoint for Access
  • Produce reports for each team's Baseline plans
  • Develop new detailed work plan sections and plans as new work is planned
  • Work with each team to build new sections to match the Statement of Work
  • Maintain multiple plans at the same time
  • Integrate all plans in to a master plan
  • Manage Project Web Application (PWA)
  • Produce reports for Accenture and Client Resource
  • Load DWP keeping predecessors, successors throughout the whole plan
  • Pull SPI/CPI reports provide to client and SMART
  • Proficient with PowerPoint, Excel and Microsoft Word
  • Minimum 1 year experience using Microsoft Project Server version 2010
  • Ability to track any changes made during a client meeting and to highlight to participants the results of their changes
  • Strongly desire candidates local to Albany, NY
  • Minimum1 year experience using Project Web Application (PWA)
  • Experience or Strong Interest in Public Service
  • Ability to juggle multiple things at once
  • Excellent facilitation skills to run DWP Meetings
  • Background in any of the following within a WorkPlan in MS Project is strongly desirable
15

Project Manager, IS Service Management Resume Examples & Samples

  • Lead the planning and implementation of complex projects in Supply Chain and/or Manufacturing areas that require input from cross functions
  • Elevate risks to meet product launches and secure senior management approval to move forward
  • Have a thorough understanding of the process and exhibit flexibility and creativity to fine tune timelines to project needs
  • Set and continually manage project expectations and roles throughout project life cycle
  • Be the SME for the junior project managers in project management methodologies and processes
  • Help identify areas for process improvement and implement new processes on behalf of PMO
  • Strong planning, organizational and leadership skills
  • Must have excellent communication skills – verbal and written with business partners, teams and all levels of management
  • Strong interpersonal skills, including the ability to make effective presentations
  • Proficiency with project managements tools like MS Project, Clarity, Primavera, etc
  • Knowledge of Project and Software Development Life Cycle (SDLC) methodologies, primarily Waterfall SDLC methodology
  • Ability to identify system impact for small and large scale initiatives
  • Independent follow-through ability (attention to detail, monitoring and controlling)
  • Experience with complex integration and conversion project experience including QA lifecycle, implementation and post-prod support
  • Must have experience on large-scale, enterprise wide/global projects
  • Experience with projects in one of more of Supply Chain, Manufacturing, Server Operations or Cyber Security is preferred
  • 7+ years of experience in the IT/Technology industry
  • 3 years direct project management experience with IT application and/or infrastructure projects
  • PMP (Project Management Professional) Certification
  • Experience working within an established Program Office environment
16

Wescam Service Centre Project Manager Resume Examples & Samples

  • Identify, raise and manage key issues in a timely fashion
  • Prepare and conduct regular updates to senior Customer Service staff
  • Coordinate the preparation and submission of project deliverables
  • Maintain a strong relationship with Wescam Service Center staff through regular correspondence
  • Coordinate efforts between all L-3 Wescam project contributors including Engineering, Operations, Finance, Contracts, and Customer Service
  • Assist in the development and continuous improvement of Wescam Service Center processes and procedures
  • Assist Manager, Wescam Service Center, when required
  • Ability to plan, administer and finish projects on time and within budget
  • Exceptional organization skills
  • Strong presentation skills
  • Strong influence and negotiation skills
  • Minimum 5 years of project management experience as a successful cradle-to-grave Project Manager
  • University or College graduate
17

Project Manager, Hardware Service Engineer Resume Examples & Samples

  • Work with 3rd parties and internally to develop, document, and validate all repair processes and tooling (as needed) to support repair activities for a variety of products
  • Assure successful implementation into global and regional support strategies
  • Review and evaluate product designs for compliance with Design for Serviceability guidelines and standards
  • Document and communicate tangible feedback, at multiple levels in the company, based on results to improve product design features
  • Evaluate factory processes for potential impacts to serviceability as well as for opportunities to leverage processes for refurbishment and repair
  • Enhance field support productivity and effectiveness through improved hardware serviceability
  • Continue to develop and document best practices for serviceability and repair operations
  • Review HW designs during key prototype and build phases to ensure tooling and service solutions will meet requirements for product support, warranty costs and product launch schedules
  • Define spare part requirements and expected usage for device repair and refurbishment
  • Develop programs to reduce part consumption and the need for new spare parts, through refurbishment of previous used parts, for improvements on warranty costs
  • Develop repair processes for continued improvements on efficiency and reduced complexity in the operations
  • Provide sustaining technical support for screening and repair operations
  • Travel internationally as required (~15% travel)
  • Bachelor’s degree in Mechanical, Industrial, Manufacturing Engineering, or equivalent
  • 7+ years of experience as a Quality, Process or Manufacturing Engineer in a consumer electronics manufacturing environment
  • Experience with working in a global CM factory environment
  • Experience in Reverse Logistics
  • Experience evaluating product design and prototype hardware with product engineering and management teams
  • Knowledge of manufacturing tooling processes
  • Excellent analytical and problem solving abilities with effective writing and speaking skills
  • Reverse Logistics or Service Engineering experience
18

Hrsd Employee Service Optimization Project Manager Resume Examples & Samples

  • 5 years of project management/program management experience
  • Program management/project management skills working across LOBs/Functions and Regions
  • Highly skilled in Powerpoint & other Office applications - can develop strong presentations and deliver them to executive level audiences
  • Can effectively work on multiple concurrent deliverables and meet aggressive deadlines
  • Strong process skills with the ability to integrate technology and process to improve efficiency and results
  • Can manage external vendor relationships and drive results working through vendors
  • Bachelors degree required (technology or analytics discipline preferred)
  • Previous vendor management experience preferred
  • Excellent attention to detail, organizational, written/verbal communication, and prioritization skills required
  • Flexibility and accepting of change in priorities adjusting to business needs
19

Project Manager Service Redesign Resume Examples & Samples

  • Academic qualifications - master's degree
  • The ability to drive change and manage international stakeholders within a complex organization
  • Proven track record of Project Management
  • Strong expertise in (Philips) end to end HR processes
  • Experience with Workday and other global HR IT-solutions
  • Proven experience and knowledge of quality systems and tools such as Lean, Six Sigma
20

Project Manager, Service Line Resume Examples & Samples

  • Manages initiatives related to program / new site development of the Department/Division
  • Bachelor's Degree in health or business related field, required
  • Minimum of five (5) years experience in service line operations or in a hospital/faculty setting, required
21

Summer Intern Technologist Project Manager Web Service Port Resume Examples & Samples

  • Participate in scheduled events
  • Must possess excellent verbal and written communication skills
  • General office skills
  • Ability to commit to the length of the program
22

Service Desk Project Manager Resume Examples & Samples

  • 5+ years of Program/Project Management experience in a related industry
  • Bachelor’s degree in Computer Science or related technical field
  • Experience managing efforts in cloud computing, on premise, and/or service desk platform deployment initiatives
  • A first-hand working knowledge of current web technologies
  • Experience with business applications such as ServiceNow, Word, Excel and Project
  • Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects
23

Service Now Project Manager Resume Examples & Samples

  • Project Management/ Business Analyst experience (3 years +)
  • Cloud based Software implementation
  • Customization Planning (agile project delivery but not limited to agile methodology)
  • VSTS experience would be ideal
  • Experience with VSTS would be great but other ALM tools would be considered
  • Service Now customization/configuration experience is essential for this role
24

Project Manager, Field Service Resume Examples & Samples

  • Investigate service process value streams and recommend changes needed to improve service call handling across the service organization
  • Create and refine advanced reports and dashboards in OBI to support service performance needs
  • Run agent production reports on daily, weekly, monthly, quarterly and annual basis for use with management coaching and counseling
  • Run quality reports to monitor and improve service processes
  • Make recommendations to management for improvement to quality metrics
  • Act as a liaison between service organizations to ensure accurate and timely product communications
  • Map complex service processes and write documentation for Standard Operating Procedures
  • Collaborate with agents and technicians to maintain and improve service quality levels
  • Lean Six Sigma Green Belt (preferred)
  • 4+ years of experience in a project management and process improvement role (required)
  • Proven experience in data analysis and reporting systems, such as Oracle Business Intelligence (OBI) (required)
  • Proven decision-making, organizational and creative problem-solving skills with the ability to overcome unforeseen obstacles (required)
  • Ability to lead, drive projects, work independently with minimal direct supervision (required)
  • Business acumen, detail orientation and flexibility, with a proven ability to adapt quickly to change (required)
  • Excellent organizational, time management, interpersonal and analytical skills with a proven ability to multi-task, prioritize, and work efficiently in a fast-paced environment (required)
  • Technical savvy; proficiency using Microsoft Suite (e.g. Excel and Word) (required)
  • Ability to cultivate relationships and work effectively cross-functionally (required)
  • A keen desire to continually learn, grow, and work as an innovative and resourceful team player to complete service initiatives (required)
  • Strong written and verbal communication skills (required)
25

Project Manager ALM Service Line Resume Examples & Samples

  • Leading the participants to the project
  • The Project Manager has the authority and the obligation to review the effort of the participants to the project and to give directives related to the project execution
  • For this specific project, one of the main challenges will be to interface effectively with the former Mainline Division project representatives as well as with the customer
  • 6-8 years of experience post graduate. Minimum 2 years of leadership experience
  • International experience is an asset
  • Experience with leading projects and all its aspects (eg customer requirements handling, support to manufacturing and maintenance operations, interfacing with other departments, …)
  • Extensive knowledge of rolling stock (vehicles) and their maintenance
  • Fluent in English. French mother tongue
  • Communicative, open person, who can influence other people. Team player. Contract and customer oriented
  • Analytical: can overview the situation, without getting lost in the details
  • Taking initiative
26

Self & Assisted Service Channel Project Manager Resume Examples & Samples

  • Manages all project sizes for banking center, frontline and operational teams. Projects vary by scope, complexity and size and may have responsibility for the project budget
  • Leads the exisiting ATM network technologies and emerging transformation technologies to support Comerica's physical footprint and banking center transformations
  • May lead projects and acts as a participant to other project teams
  • Provides recommendations and information to support effective decision making
  • Identifies the need for change and generating ideas for the process improvements
  • Conducts detailed numeric analysis, develop recommendations for improvements, and present results
  • Bachelor's degree or 4 years Banking experience
  • 2 years experience using word processing and spreadsheet programs such as Word, Powerpoint, Visio, and Excel
  • 2 years experience with financial/mathematical analysis
27

Project Manager, Asset Management Service Resume Examples & Samples

  • Lead the project team from various sources to deliver the contractual service deliverables to customers
  • Lead project team to strictly follow all HSE and administration policies at customer site
  • Improve service products’ competency by continous improvements and lessons learned
  • Bachelor’s degree required, Mater degree preferred. Majored in Instrument, Engineering, Automation, Electrical, Chemical, or Pharmaceutical
  • Proven record of rich analytical instrument service experience, such as Thermo Fisher, Agilent, Shimadzu, Waters, PE etc. Multi-brand service capability on GC, LC, MS, ICP etc is preferred
  • Strong hands on engineering experience preferred
  • Minimum 3 years’ experience on project leader or service manager level with people management skillset
  • Excellent verbal & written communication skills in both Mandarin and English
  • Business sense and basic finance acumen
  • Willing to work under great pressure, fast pace and strong competence environment
  • Must be very well organized, with multi-tasking, and prioritizing ability
  • 30% - 50% travel required
28

Project Manager, Install & Service Resume Examples & Samples

  • Communication/Coordination - Responsible for communication and status reporting to project staff, customer and Tyco Integrated Security (TycoIS) management. Responsible for work plan, managing project resources, duty assignment, responsibilities, scope of authority and provides technical advice and problem resolution to all aspects of project
  • Fiscal - Responsible for tracking projects expenditures and installation progress through reviews of status reports prepared by project personnel and modifies schedules of plans as required. Maintains full financial accountability to project; requires ability to forecast financial trends across project, ability to understand internal TycoIS and external client cost structures and integrate, or translate to/from TycoIS accounting methodology using AIA standards
  • Quality - Maintain full accountability to project quality; conducting inspections of worksite, ensuring workmanship meets TycoIS installation required quality standards and expectations
29

Project Lead-service Catalog Manager Resume Examples & Samples

  • Serve as administrator and developer for the NRC ITSM tool (Remedy® Service Management System and IT Service Catalog System to include CMDB
  • Consult with the Chief Engineer, business process owners and constituents to develop, analyze, and implement requirements
  • Collaborate with members of project teams to ensure successful, technically sound projects which are completed on time and on budget
  • Design and implement form scripts, business rules, workflows, and otherwise configure or modify applications to meet NRC area business requirements
  • Track, prioritize, and implement enhancement requests and defect corrections, while leveraging formal Change Management processes
  • Collaborate with internal colleagues to design and implement data feeds\interfaces with other systems, including databases, monitoring tools, LDAP, etc
  • Coordinate and perform application upgrades in partnership with vendors and internal colleagues
  • Provide application testing for applications
  • Create and maintain system design documentation
  • Develop, maintain, and execute reports to ensure system operation meets performance targets
  • Develop and maintain procedural documents relating to the management of the platform
  • Provide advanced application support to internal team members
  • Provide training and knowledge transfer to other employees as necessary
  • Assist in IT process implementation and support as necessary
  • Providing “on call” support on a periodic basis as required
  • Two or more years administering and developing the Remedy platform
  • Experience creating, updating, and interpreting JavaScript functions and scripts
  • Knowledge of Remedy database hierarchies and design
  • Experience with detailed components of either Remedy (AR Servers, for example)
  • Experience creating forms and screen updates in either Remedy
  • Background in providing solutions for computer-related and end-user IT-issues, resolution, training and support as required
  • This position is not eligible for telework. The position will be based at the NRC HQ in Rockville, MD
  • This position requires successful completion of a NRC Public Trust security investigation resulting in clearance
  • Experience with ITSM toolsets (Remedy/Service Catalog/CMDB) and transition projects
  • Experience implementing ServiceNow and migrating from Remedy to ServiceNow
  • Experience with IT Service Delivery to a Federal Government Agency
  • Remedy Certification
  • Strong Written/Verbal Communication Skills and organizational skills
30

Project Manager, Service Resume Examples & Samples

  • Bachelor's degree in Environmental Science, Civil Engineering, related field, or equivalent experience
  • 2 years’ experience in cross functional project management preferred
  • Demonstrated vision for change and continuous improvement
  • Strong focus on the customer and meeting customer needs
  • Basic knowledge of customer support processes (i.e., pricing, returns, delivery, etc.)
  • Proficient Computer skills (Microsoft Office, graphics, etc.)
  • Environmental and Flow Monitoring project experience is preferred
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Project Manager Service Resume Examples & Samples

  • Planning / prioritizing & goal setting
  • Gets Results
  • Decision making and Problem Solving
  • Strong communicative and multicultural interaction skills
  • Excellent Change Management execution skills
  • Influence & Persuasion
  • Visioning