Program Supervisor Resume Samples

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T Watsica
Tate
Watsica
2017 Donald Brook
Detroit
MI
+1 (555) 562 0957
2017 Donald Brook
Detroit
MI
Phone
p +1 (555) 562 0957
Experience Experience
Houston, TX
Program Supervisor
Houston, TX
Volkman Group
Houston, TX
Program Supervisor
  • Responsible for ensuring that onboarding, orientation and ongoing training is delivered
  • Interview, select and supervise staff. Lead, develop and inspire team providing on-going performance coaching
  • Provide coaching and mentoring to Direct Support Professionals
  • Completes purchasing of program supplies and submits billing compliance documentation
  • Provide input and feedback in hiring, disciplinary, and firing decisions
  • Assisting assigned program staff in responding to urgent and/or crisis situations
  • Participating in marketing initiatives and activities for the assigned programs as assigned
Dallas, TX
Frequent Traveler Program Supervisor
Dallas, TX
Sanford LLC
Dallas, TX
Frequent Traveler Program Supervisor
  • Encompasses administration of all processes for frequent traveler programs
  • Oversight of the research and response to inquiries forwarded to us by Tulsa Customer Service and our FTP partners, as well as data entry of licensee and foreign location rental information
  • Controls and audits the timely and accurate processing of Licensee and Foreign location charge outs. Ensures that all transactions are properly processed via Wizard or manual input form to offline FTP system
  • Ensures the timely processing and reconciling of monthly partner invoices and oversees and analyzes the reconciliation and maintenance of the Marketing fund balances for partner programs
  • Coordinates all IT related issues, including enhancements and changes, between the FTP partners and ABG IT
  • Interfaces with Marketing in the creation and implementation of any bonus promotions
  • Evaluates the performance of subordinates; recommends wage increases; counsels employees on improving work performance; recommends and initiates corrective action concerning personnel problems
present
Phoenix, AZ
Program Supervisor Jail Reentry Program
Phoenix, AZ
O'Connell, Blick and Cremin
present
Phoenix, AZ
Program Supervisor Jail Reentry Program
present
  • Manage casework functions and supervise casework staff
  • Monitor the treatment service methodology
  • Develop and monitor procedures governing documentation
  • Participate in case conferences
  • Responsible for the development and implementation of systems, in alignment with Company policies and procedures and principles of the “What Works” system, to enhance operational efficiency and delivery of services to clients referred for supervision or treatment
  • Monitors the treatment methodology, procedures governing counselor documentation, and ensure program parolees are working toward goals outlined in the case management plan (CMP)
  • Provides ongoing staff training within a specific office regarding the technical and client management dimensions of Company’s offender management system, including effective integration of information, technology and treatment
Education Education
Bachelor’s Degree in Education
Bachelor’s Degree in Education
Belmont University
Bachelor’s Degree in Education
Skills Skills
  • Strong customer relations skills; ability to deal tactfully and courteously with public and internal customers
  • Knowledge of County, Washington State and federal laws and regulations pertaining to the access and use of highly sensitive information
  • Strong attention to detail
  • Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities
  • Lead services with designated program: ensure safety, quality, and respect for those we serve
  • Knowledge of systems theory and can apply concepts as they relate to implementation of role responsibilities
  • Ability to obtain NYS FDNY Certificate of Fitness (S95) - Supervision of fire alarms systems, within first six months of obtaining position
  • Ability to obtain NYC Food Protection Certificate within first six months of obtaining position
  • Solid assessment and documentation skills
  • Great interpersonal skills
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15 Program Supervisor resume templates

1

ARC Race Program Supervisor Resume Examples & Samples

  • Manage all organizational aspects of the ARC program - scheduling and management of instructors, allocating training hill space, organizing race events and providing effective communication of program information to participants and their families and instructors
  • Work collaboratively with all Afton Alps departments to ensure effective delivery of the ARC program and an optimal guest experience
  • Identify training needs for ARC instructors and organize delivery of suitable training to staff
  • Effectively communicate and demonstrate corporate policies and procedures to staff. Be a role model for safety and delivering EPIC guest experiences
  • Uphold the highest levels of guest safety on varied terrain with varying winter weather conditions
  • Deliver an exceptional guest experience at all times maintaining the highest level of professionalism
  • Demonstrate flexibility and be willing to assist in a variety of areas/programs within the Ski and Snowboard School as required by the business’ needs. Be willing to coach all ages and abilities of skiers within your capabilities and training
  • Assist in other support activities of Ski and Snowboard programs as assigned by the Director. Assist with operational responsibilities of Ski and Snowboard programs including but not limited to registration processes, supervision of children at lunch and snack times, upkeep of outdoor teaching areas and cleanliness of facilities
  • Continue to upgrade your own personal skills through involvement in voluntary training opportunities and/or through PSIA/AASI/USSA educational opportunities
  • Current PSIA Level 1 certification or higher and USSA Level 100 certification or higher or equivalent from a recognized alpine ski national association- required
  • A knowledge of current PSIA and USSA skill development techniques - required
  • Must have previous management experience including managing staff and organizing events - required
  • Able to demonstrate ski racing techniques - required
  • Knowledge of alpine ski race course setting standards - required
  • Must be fluent in all aspects of the English language (spoken and written) - required
  • Must have excellent guest service skills- required
  • Must have excellent communication skills- required
  • Must work well in a team- required
  • Must be able to work in inclement weather in winter environment - required
  • Must have sight, speech, and hearing abilities sufficient to learn skills, follow and provide directions- required
  • At least five years of recent alpine ski race coaching experience - required
  • Must be able to lift 50 lbs – required
  • Must know and embody the skier responsibility code – required
  • Must ski on contemporary equipment - required
  • Experience working with guests of all ages - preferred
  • Knowledge of local area/resort - preferred
2

Program Supervisor Resume Examples & Samples

  • MSW or Master's in psychology or related field
  • 2+ years of foster care experience with therapeutic foster care experience preferred and NYC foster care experience
  • Strong organizational, writing, and managerial skills
  • Demonstrated ability to function and promote a team setting
3

Program Supervisor Resume Examples & Samples

  • 2+ years of experience in a Management and/or Leadership role; 2+ years of experience in dealing with at risk youths in a Residential setting
  • Ability to obtain NYS FDNY Certificate of Fitness (S95) - Supervision of fire alarms systems, within first six months of obtaining position
  • Ability to obtain NYC Food Protection Certificate within first six months of obtaining position
  • College Degree in Human Services or a related field
4

DCS Program Supervisor Resume Examples & Samples

  • Federal and State laws, regulations and directive pertaining to DCS
  • Risk assessment practices and procedure
  • Supervisory techniques; personality development and adjustment
  • Foster care program
  • Policies and procedures of court system
  • Resources available in the community
  • Policies and procedures established for the work system
  • Work management
  • Problem resolution
  • Interpersonal relations as applied to contacts with families, children and representatives of courts
  • Computer usage and public speaking
  • Supervise a working unit; interview to elicit information
  • One (1) year as a DCS Program Specialist in Arizona state service; OR
  • Master’s or Bachelor's Degree from an accredited college or university and four (4) years of DCS experience, OR
  • ASU/NAU Title IV-E MSW/BSW Degree graduate and three (3) years DCS experience, OR
  • Master’s or Bachelor's Degree from an accredited college or university and one (1) year of DCS experience and three (3) years of professional supervisory experience
5

Program Supervisor, Title, Part A & LAP Resume Examples & Samples

  • Review and approve school district applications for Title I, Part A/LAP
  • Provide training and technical assistance to school districts before and during the grant application process
  • Provide technical assistance to school districts on best practices in assisting low-achieving students in the areas of reading/language arts and mathematics
  • Provide assistance to districts as they design effective parent engagement programs
  • Work with assigned ESDs to facilitate network meetings
  • Provide federal and state program fiscal guidance to school districts
  • Provide training and technical assistance on the requirements for data collection and reporting
  • Participate with agency staff on Consolidated Program Reviews
  • Bachelor of Arts or Science degree
  • Excellent communication skills, both written and verbal, with the ability to make clear, persuasive presentations to diverse groups
  • Strong commitment to the principles of high quality customer service, trust, teamwork and collaboration
  • Experience with one of the following: teaching in the classroom, social services work for a school district, programmatic work for a school district or community based organizing working with school districts, or programmatic work for a state agency
  • Master's Degree in an educational related field
  • Five years' experience in the administration of state and/or federal program administration at the district level or above
  • Experience in providing professional development
  • Knowledge of and experience in assessing educational program effectiveness
  • Experience in providing fiscal guidance to school districts
  • Organizing and managing state level in-service training for federal and state program administrators and parents/community members
  • Experience in delivering technical assistance to school district staff on state or federal program requirements
6

Summit Aspiring Leader Program Supervisor Resume Examples & Samples

  • A Peer Ambassador – to help you settle into your role and responsibilities and life as a hospitality professional
  • Committee Involvement – to build your network across various departments within the hotel
  • Access to SUMMIT specific tools and programs - including SUMMIT Talk, a global networking channel on FRHI’s very own social media platform and SUMMIT Series, a series of learning webinars on various relevant topics
  • A minimum of 1 year hospitality experience
  • Confidence, maturity, and adaptability
  • Your up-to-date CV
  • Your cover letter indicating your preferred position and hotel locations
7

Summit Aspiring Leader Program Supervisor Resume Examples & Samples

  • A Department Head Mentor – to offer guidance as you progress through your development plan
  • Access to SUMMIT specific tools and programs - including SUMMIT Talk, a SUMMIT-specific global networking channel on FRHI’s very own social media platform and SUMMIT Series, a series of Regional learning webinars on various relevant topics
  • Legal eligibility to work in the United States (Location preferences will be discussed during interview)
8

Frequent Traveler Program Supervisor Resume Examples & Samples

  • Encompasses administration of all processes for frequent traveler programs
  • Oversight of the research and response to inquiries forwarded to us by Tulsa Customer Service and our FTP partners, as well as data entry of licensee and foreign location rental information
  • Controls and audits the timely and accurate processing of Licensee and Foreign location charge outs. Ensures that all transactions are properly processed via Wizard or manual input form to offline FTP system
  • Audits and ensures the reconciliation of payable accounts are accurately completed and submitted in a timely manner
  • Ensures the timely processing and reconciling of monthly partner invoices and oversees and analyzes the reconciliation and maintenance of the Marketing fund balances for partner programs
  • Coordinates all IT related issues, including enhancements and changes, between the FTP partners and ABG IT
  • Interfaces with Marketing in the creation and implementation of any bonus promotions
  • Evaluates the performance of subordinates; recommends wage increases; counsels employees on improving work performance; recommends and initiates corrective action concerning personnel problems
  • Oversees the preparation of monthly detail statistical reports to senior management, consolidates production figures. Analyzes monthly corporate expense numbers
  • Verifies and ensures all partner fees are updated as applicable and that all promotions are built up accurately
  • Oversees the research of all customer inquiries forwarded by FTP partners
  • Prepares monthly reports to management based on accomplishments within the department
  • Hires and oversees the training of department personnel
  • Participate in approving payables for the FTP invoices
  • Responsible for ensuring and maintaining harmonious and productive working relations among the various work groups within the department
  • Maintains professional and technical knowledge by attending educational seminars, enhancing technical knowledge by extracting and analyzing data relevant to frequent traveler programs
  • College degree or equivalent job related experience
  • Minimum 1 year of prior management/supervisory experience
  • Minimum 3 years of customer service experience
  • Minimum 1 year of accounting or bookkeeping experience
  • Proficient in Microsoft Office, particularly Word and Excel
  • Analytical and interpersonal skills
  • Understanding of accounting and/or automated office management systems
  • Time management experience
  • Ability to set priorities, train, explain procedures, and give instructions
  • Coordinating the work of subordinate associates
  • Ability to analyze text and data to extract meaning
  • Ability to plan schedules and meet strict deadlines
  • Ability to control workflow and act independently
9

Roadside Assistance Maintenance Program Supervisor Resume Examples & Samples

  • Supervise a team of RAM Operators and Dispatchers, ensuring that all state, federal, and company’s safety compliance, policy and procedures, quality assurance, customer services are being performed
  • Perform routine route inspections to ensure performance measures and accountability of operators
  • Meet with GDOT Officials and local authorities, to discuss strategies, and best practices for incident management
  • Function as a lead Operator on vacant routes and dispatch positions to ensure adequate coverage, and supervising and training lower level staff
  • 5 years’ experience in a supervisory or management role relating to Traffic Incident Management or Roadway Maintenance OR equivalent job related field
10

Trauma Registry Program Supervisor Resume Examples & Samples

  • The daily operation of the Trauma Registry, including work assignments for all Trauma Registry Coding and Abstraction team members
  • Direct responsibility for submission of data to Washington state and national agencies and reporting of trauma data from the Trauma Registry for use internally in program evaluation and by researchers
  • Ensure timeliness of data collection and prompt reporting of any delays in submission to the Manager, Trauma & Surgical QI
  • Validate report data integrity
  • Perform or directly oversee the preparation of routine and special reports
  • Responsible for all research data requests including the presence of all required reviews (Institutional Review Board) and maintenance of all disclosure records
  • Responsible for meeting state, regional, and national submission timelines
  • Serve as the point person for all regional, state, and national agencies regarding data collection, accuracy, and submission. Promptly escalate any concerns to the Manager, Trauma & Surgical QI and Director as required
  • Assign daily duties for the Trauma Registry coding and abstraction team, including dates of patient identification and work assignments. Adjust assignments as needed to balance workload and ensure data can be completed within required submission timelines
  • Provide staff assignments for and analyze results from inter-rater reliability exercises to ensure data quality and consistency among registry staff. Provide feedback to staff on performance in collaboration with the Manager, Trauma & Surgical QI
  • With delegated authority, interview and recommend selection of applicants, train new employees, assign and schedule work, and act upon leave requests
  • In concert with the Manager, Trauma & Surgical QI , conduct annual performance evaluations and recommend disciplinary action for the program coordinators within the trauma registry
  • Have extensive involvement with staff, the public, and/or agencies in carrying out program activities within the Trauma Registry
  • Coordinate, schedule, and monitor program activities to determine consistency with program goals
  • Serve as a resource for all questions related to trauma registry field definitions and availability from Trauma Registry staff and anyone with data requests. Escalate concerns to the Manager, Trauma & Surgical QI or Director as necessary
  • Serve as a representative of the Trauma Registry at the monthly Multi-disciplinary Trauma QI Committee (Trauma Council)
  • Abstract medical record information into the Trauma Registry Software database as necessary
  • At least two (2) years of experience in data abstraction and medical chart review, specifically with insight into the care of the trauma patient, the electronic medical record, and Trauma Registry Function at a Level 1 or 2 Trauma Facility
  • Strong analytical thinking and problem-solving skills. Good verbal and written communication skills
  • Experience with data management, spreadsheet, e-mail, and word processing software programs
  • Experience with commercial Trauma Registry Software programs strongly desired
  • Bachelor’s degree recommended. Certified Specialist in Trauma Registries (CSTR) and Association for the Advancement of Automotive Medicine (AAAM) coding experience may be considered in lieu of education
  • Successful completion of the American Trauma Society, Trauma Registry Course desired
  • Must be professional, able to communicate positively with others, possess strong interpersonal skills, and able to competently and diplomatically handle in-person, telephone, and written contacts with other personnel
  • Highly self-directed
11

Address Confidentiality Program Supervisor Resume Examples & Samples

  • Three years of experience independently responding to and resolving inquires, complaints and client/customer service issues
  • Two years supervisory experience performing the following tasks: interviewing, hiring, training, assigning, and/or directing work and evaluating staff
  • Ability to efficiently use a personal computer and applicable software to successfully perform the essential job functions of the position
  • Knowledge of the legislative process including experience such as participating in the bill writing process and/or communication with or serving as a legislative liaison for constituents and legislators
  • Experience working with issues that impact the Address Confidentiality Program including knowledge and application of applicable statutes and WAC's
  • Experience working with clients who have been the victim of domestic violence, sexual assault or stalking
  • Current Washington State driver's license or requested and obtained appropriate accommodation
  • Demonstrated ability to exercise sound professional judgment
  • Demonstrated ability to analyze problems and create reasonable solutions
  • Demonstrated ability to lead a collaborative work group
12

Equity & Civil Rights Program Supervisor Resume Examples & Samples

  • Provide technical assistance, information, and resources regarding civil rights requirements in a professional, legally accurate, and approachable manner to schools, parents, advocates, and other interested parties
  • Respond to allegations and complaints of discrimination by students, parents, employees, and others; investigate complaints; and facilitate resolutions
  • Design and lead trainings and workshops for schools, parents, advocates, and other stakeholders regarding civil rights, school district responsibilities, complaint procedures, and OSPI services
  • Identify, research, and analyze potential discriminatory policies, procedures, and practices in the K-12 sector, including researching and analyzing state and federal nondiscrimination statutes, regulations, guidance, and case law
  • Coordinate and conduct monitoring of K-12 school compliance with state and federal civil rights laws through on-site compliance reviews, desk reviews, and other methods as needed. Identify issues of noncompliance, outline corrective actions, and help to ensure that schools comply with any required corrective actions as a result of program review and monitoring activities
  • Design and prepare guidance materials, memoranda, recommendations, bulletins, reports, tools, and other resources that support the work of the Equity and Civil Rights Office
  • Collaborate and consult with state and federal agencies, professional and advocacy organizations, and other OSPI departments
  • Ensure accuracy of civil rights information on the OSPI website and other external communications
  • Excellent oral and written communication skills, including the ability to deliver technical and legal information clearly and concisely in writing and verbally in both formal and informal settings, including public speaking before a range of audiences
  • The ability to work independently and in a team setting; and
  • Ability to travel statewide
  • Law degree from an accredited law school, or Master's degree or higher in K-12 education, public administration, law, or related field
  • Experience working in the K-12 education system and knowledge of OSPI's role
  • Knowledge of state and federal nondiscrimination laws and regulations, and understanding of civil rights issues affecting school districts
  • Experience actively listening and responding to parent and student concerns and/or complaints, preferably in regards to issues of discrimination, equal access, or disability (Section 504 preferably, or special education)
  • Ability to analyze complex problems and legal issues and develop practical solutions for schools, students, and parents
  • Experience communicating legal concepts to a range of individuals (such as parents, youth, and school professionals) in writing, by phone, and in person
  • Demonstrated mediation, conflict resolution, and/or alternative dispute resolution skills
  • Knowledge and experience in effective program planning, and in developing training programs
  • Strong skills in the use of technology for presentations, data collection, and communication
  • Knowledge of the responsibilities of state education agencies and the roles and responsibilities of other agencies
13

Local Public Agency Program Supervisor Resume Examples & Samples

  • Project Management and general procedures of outside agencies
  • Federal regulations, policies, procedures, and guidelines as applicable to the Project Development Process under the Federal-aid Highway Program
  • Arizona Revised Statutes (ARS)
  • Strategic planning principles and practices
  • ADOT and IDO's policies and procedures
  • Supervisory/personnel management practices
  • Various computer applications/software utilization
  • Program and project budgeting
  • Presentation and Instructor skills
  • Interpreting statutes, rules, policies and procedures
  • Coaching
  • Delegation
  • Performance appraisal and professional development
  • Conflict resolution
  • This position must have the ability to communicate clearly, concisely, and diplomatically with a wide range of professional and government representatives, including the public
  • Work in a team environment/ work independently
  • Understand and to apply complex state and federal regulations relating to the Federal-aid Highway Program
  • Develop and implement appropriate standards, procedures and priorities for work assignments
  • Identify and mitigate potential roadblocks
  • Apply rules and regulations fairly and in a consistent manner
  • Remain calm and professional in stressful/crisis situations
  • Create a trust environment
  • Inspire cooperation and confidence
14

HRA Program Supervisor Resume Examples & Samples

  • Develop and monitor the process for completion of the Initial and Annual Health Risk Assessment required to remain in compliance with contractual standards
  • Assigns out all initial and annual HRAs to staff
  • Completes a portion of the HRAs to ensure compliance
  • Assists with care coordination when necessary
  • Communicate and educate the job expectations to the HRA Nurse Specialists
  • Ensure new employees are adequately trained and have proper orientation
  • Plan, assign , and monitor the HRA process and reports results to the manager
  • Monitors calls and documentation done by the HRA Nurse Specialist for quality purposes
  • Meet with Manager on a regular basis to assess and discuss program operations
  • HRAs are completed within the identified timeframe as outline in contractual standards
  • Members with chronic conditions are identified and started into a case management I
  • Minimum one (1) year supervisory exp
  • HMO/Managed Care experience preferred
  • Medicare, Medicaid experience preferred
  • Previous healthcare experience preferred
15

Administration Program Supervisor Resume Examples & Samples

  • Experience with word processing, spreadsheet and database management applications
  • Effective supervisory techniques with the ability to establish and maintain effective working relationship with management, providers and staff in all aspects
  • Excellent oral and written communication and interpersonal skills and techniques
  • Strong organizational skills and ability to manage diverse assignments simultaneously in a fast-paced, challenging, stimulating environment
  • Ability to work independently and problem solve
  • Commitment to quality and excellence
  • Understanding of UW personnel and fiscal policies
16

Program Supervisor Resume Examples & Samples

  • Knowledge of County, Washington State and federal laws and regulations pertaining to the access and use of highly sensitive information
  • Experience in progressive supervisory principles and practices
  • Knowledge and experience of work planning principles and techniques
  • Skill and experience in program management
  • Experience in budget development, monitoring and administration
  • Skill and experience in conflict resolution, problem solving, and negotiation
  • Computer skills; work processing spreadsheet and database management software, use of Microsoft Word, Excel, Outlook (2007)
  • Requires strict attention to detail
  • Strong communication skills; verbal and written
  • Strong customer relations skills; ability to deal tactfully and courteously with public and internal customers
  • Experience assigning, coordinating and supervising the work of subordinates; establishing and tracking performance measures
  • Experience in identifying and providing additional training needs
  • Experience in establishing and maintaining effective working relationships with a variety of individuals from diverse backgrounds
  • Experience and ability in dealing with a high volume workload, prioritizing/time management, compliance with various codes and dealing with stressful situations
  • Possess or able to obtain Washington State Patrol (WSP) ACCESS Level 2 certification within first three (3) months of employment
  • Knowledge of Criminal Justice Information Systems (CJIS)
  • Knowledge of Washington State Patrol (WSP) ACCESS regulations
  • Knowledge of Computer Aided Dispatch system (CAD)
  • May 2, 2017; Written Examination
  • May 11 & 15, 2017; Oral Board Examination
17

Program Supervisor Resume Examples & Samples

  • Works with providers and administrative leadership across a variety of specialties to help them choose quality measures that are evidence-based and meaningful for improving patient care
  • Integrates an understanding of population health and externally mandated quality metrics into the selection, development and implementation of quality compensation metrics
  • Drafts metric specifications in collaboration with Quality Improvement Specialists and Analysts to begin to operationalize the quality measures providers select
  • Keeps highly detailed records of provider meetings, measure selections, and relevant timelines
  • Fosters and maintains collaborative relationships throughout Primary Care and Specialty clinical and operational teams as well as other Swedish functions (e.g., Best Practice Team, PCMH team) related to quality initiatives and performance feedback
  • Leads QPP steering committee and acts as Swedish point of contact for MSSP and MIPS components of the QPP
  • Provides supervision and leadership for the Quality Improvement Specialist supporting Government Programs
  • Conducts employee performance evaluations for supervised staff. Regularly reviews and supports employee goals and development plans
  • Assists in hiring new employees and coordinating subsequent training and orientation program as needed
  • Five years of related experience in program or project management or leadership role in healthcare with a demonstrated ability to develop, monitor, and manage significant programs related to health care quality improvement
  • Extensive knowledge of external quality reporting requirements, quality improvement methodologies, and evidence-based guidelines as they relate to population health
  • Communication and interpersonal skills for frequent contact with internal customers and external stakeholders
  • Project management skills, including the ability to define program project or process objective, identify stakeholders and their interests, plan steps, coordinate and allocate human, technological, and fiscal resources to accomplish goals and objectives in a timely manner
  • Leadership skills, including demonstrated ability to lead teams; demonstrated ability to independently make decisions; interpersonal leadership skills demonstrated in a collaborative manner; ability to inspire and build confidence in others and to forge alliances and garner support
18

Program Supervisor Resume Examples & Samples

  • Substantial knowledge of and work experience in the administration and evaluation of the principles and practices of child welfare programs to include child protectives services, foster care and adoption
  • Substantial knowledge of and work experience interpreting federal and state laws, rules and regulations
  • Substantial knowledge of the diverse needs of clients, community organization, programs and state and local government systems
  • Demonstrated experience in directing and supervising staff; managing grants, administering of request for proposals, and contracts; negotiating with vendors; interpreting laws, rules and regulations and grant terms and conditions; developing and managing program budgets; performing costs and data analysis; conducting desk and onsite reviews of contracts; and providing training and technical assistance
  • Familiarity with state procurement processes
  • Ability to resolve problems, design and evaluate programs to meet projected service delivery goals/objectives and outcomes; communicate clearly and concisely, both orally and in writing with various levels of internal and external customers; organizing, planning, prioritizing and managing work; working independently and as a team member; establishing effective lines of communication; working collaboratively with internal staff and external federal and state partners to accomplish agency goals; collecting, analyzing and interpreting financial and statistical data, program results and trends; and proficiency in the use of automated computer systems and Microsoft Office software programs
  • Bachelor’s degree from a college or university with a major in social work, human services, public administration, or related area is preferred
19

Sepsis Program Supervisor Resume Examples & Samples

  • Bachelor’s degree in nursing
  • Minimum of three years’ clinical experience in critical care, emergency department or infection prevention
  • Demonstrated clinical excellence
  • Excellent verbal, written and presentation communication skills
  • Skilled at process-improvement methodologies
  • Current license with the appropriate State Board of Nursing
  • Licensure in North Dakota as required for position fulfillment within 90 days of hire or transfer
20

Program Supervisor Resume Examples & Samples

  • Supplier Quality Oversight of material identified to be produced by vendors in the Missle Tube program
  • Select/conduct appropriate audits at assigned suppliers periodically and assess whether vendor procedures and practices are effective in meeting applicable requirements
  • Review/approve Vendor Information Requests (VIRs) and Vendor Procedure Approval Requests (VPARs) assigned to Supplier Quality as a member of the VIR Board
  • Assess negative trends in quality system performance (based on audits, material inspections, shipyard CFMs and ERs and operational performance) and initiate Supplier Corrective Action Reports (SCARs) to obtain root cause corrective and preventive action responses from suppliers
  • Evaluate vendor responses to SCARs and assess the effectiveness of root cause corrective and preventive actions
  • Determine whether required test reports and certifications have been submitted and reviewed to insure applicable purchase order requirements are satisfied
  • Establish and maintain required objective quality evidence to satisfy contractually invoked record retention requirements, including supplier radiographs
  • Provide guidance and training to Vendors to mitigate quality issues
  • Ensure vendors are performing on corrective action plans to systemic quality issues
  • Develop Audit Schedule for Vendor and their Sub-vendors
  • Manage Employee Assignment to support delivery of Ooffloaded components
  • Employee Development
  • Support program and vendor reviews
  • Ensure performance of group to cost and schedule objectives
  • A minimum of 7 years of Engineering/Quality/Program Office
  • BS Degree or 5 years Supplier Quality Oversight
  • Familiar with MRPII Part# requirements
  • Familiar with Critical Complex Built to Print procedure
  • Travel to various locations in support Program Reviews, and Employee oversight
21

Program Supervisor Resume Examples & Samples

  • Five years professional experience in natural resource management, planning and implementation, with experience in program level functions, such as strategic planning, budgeting and employee/program evaluation
  • Two years professional experience related to assessing environmental impacts of projects
  • One year of experience supervising staff at a local, regional or statewide level
  • Graduation from an accredited college or university with a Master's degree in Wildlife Science, Wildlife Management, Conservation Biology, Natural Resource Management, Forestry, Engineering, Environmental Law or closely related field may substitute for one year of the required experience in natural resource management, planning and implementation, with experience in program level functions, such as strategic planning, budgeting and employee/program evaluation
  • Graduation from an accredited college or university with a Ph.D. in Wildlife Science, Wildlife Management, Conservation Biology, Natural Resource Management, Forestry, Engineering, Environmental Law or closely related field may substitute for two years of the required experience in natural resource management, planning and implementation, with experience in program level functions, such as strategic planning, budgeting and employee/program evaluation
  • Five years professional experience related to assessing environmental impacts of projects
  • Knowledge of leadership and team management concepts
  • Knowledge of the Texas Conservation Action Plan, State Wildlife Grant Program
  • Knowledge of the wildlife, plants, ecology and natural history of Texas and management issues/concerns associated with non-game and rare species
  • Knowledge of federal and state laws pertaining to environmental impacts, including but not limited to the National Environmental Policy Act, the Endangered Species Act, the Sikes Act, Texas Parks and Wildlife Code, the Migratory Bird Treaty Act, the Fish and Wildlife Coordination Act, and the Surface Mining Control and Reclamation Act of 1977
  • Knowledge of the interaction of geology, hydrology and biology in ecosystem functions
  • Knowledge of project management and training in time management and other associated topics
  • Knowledge of department's mission, organizational structure, cultural environment, rules and regulations, division roles and responsibilities, and key individuals associated with each
  • Knowledge of the fundamentals of natural resource management
  • Knowledge of administrative and clerical functions, operations and systems
  • Knowledge of database and GIS use and management
  • Knowledge of the Texas Natural Diversity Database and NatureServe Natural Heritage Methodology
  • Knowledge of agency budget, program planning, personnel and administrative procedures
  • Knowledge of mobile device platforms and data capturing applications
  • Knowledge of funding procedures and processes
  • Skill in leading and inspiring teams to accomplish visionary goals
  • Skill in developing/maintaining highly cooperative relationships with co-workers as well as constituents/partners from all backgrounds, cultures, and educational levels
  • Skill in observing and navigating agency culture, chain of command and politics
  • Skill in coordinating with members of the public, elected officials, advisory boards, universities, media representatives, Department personnel, and other governmental agencies
  • Skill in resource negotiation at executive level with state and federal agencies, conservation entities and project sponsors to develop plans to conserve and protect ecosystems functions
  • Skill in gathering/synthesizing complex data and communicating it in clear, practical terms applicable to various intended audiences
  • Skill in communicating both verbally and in writing, on a broad range of fish, wildlife, rare plant, and habitat issues to represent the Department's position and authority regarding high profile issues
  • Skill in generating a variety of creative solutions to problems and in identifying the policies and procedures that must be utilized or modified to achieve a goal
  • Skill in analyzing systems and processes and improving inefficiencies
  • Skill in efficient and effective work habits to prioritize workload demands
  • Skill in meeting deadlines
  • Skill in administrative and budget management
  • Skill in analyzing data, reviewing and preparing reports
  • Skill in using personal computers and mobile communication devices
  • Skill in using MS Word, Excel, Access, PowerPoint, Outlook
  • Skill in using mobile device applications
  • Ability to understand impacts of diverse projects (transportation, energy development, urban infrastructure, etc.) and develop options or alternatives for project planning and/or mitigation to minimize impacts to fish and wildlife resources
  • Ability to research policy, recognize beneficial approaches, and develop best management practices for projects
  • Ability to recognize trends and position the program to capitalize on them while also managing routine workload
  • Ability to effectively manage and/or coordinate work plans for staff located across the state
  • Ability to lead others in a team
  • Ability to work under stressful conditions
  • Ability to maintain flexibility and work with frequent interruptions and multiple changing priorities
  • Ability to manage several projects simultaneously
  • Ability to work effectively independently with little or no supervision
  • Ability to conduct work activities in accordance with TPWD safety program
  • Submittal of a completed online application
  • Work history experience MUST be completed in the online application
  • A scanned copy of official college transcript(s) issued from the registrar must be attached to the online application (if applicable)
  • Applicants must attach a DD214 or other supporting documentation to the online application to claim Veterans Preference
22

Senior Engineering Program Supervisor Resume Examples & Samples

  • Lead a Friction Engineering program team providing technical and professional guidance and development
  • Support project from concept to launch
  • Coordinate engineering activities to deliver products designed to meet customer requirements
  • Define and agree on project scope with customer and manage project to agreed scope
  • Support customer approval of the TRW PPAP
  • ZF TRW technical lead for the customer regarding the overall project. Primary technical interface with ZF TRW customers on foundation brake projects
  • Maintain engineering timing to meet customer key milestones
  • Participate in design for manufacturing reviews with ZF TRW manufacturing sites
  • Participate in DFMEA and PFMEA reviews
  • Support vehicle testing
  • Minimum of bachelor degree in mechanical engineering or related engineering field
  • Minimum of 7 years of automotive product engineering experience working in product design and development with a preferred focus on foundation brake design and/or vehicle brake development
  • Familiar with OEM component design and release system including other chassis components (steering, suspension, etc)
  • Computer literate utilizing data spreadsheets and word processing. Must possess strong analytical and problem solving skills
  • Approximately four weeks of travel per year required to support vehicle tests, review supplier plants and customer support
  • Six Sigma Black Belt/Green Belt certification preferred
23

Program Supervisor Resume Examples & Samples

  • Competently performs the duties required of the case management team, as assigned; Supervisors will throughout the month be required to place and/or receive program-related calls, which will equate to no less than 10% of their hours worked each month. Calls may be as a result of, but not limited to, covering workload for the team, dealing with sensitive or escalated cases, or ensuring they are up-to-date with program activities
  • Develops working relationships that supports the growth and success of each staff member and the department
  • Demonstrates a thorough understanding of all policies, procedures and processes and articulates the same to staff. Ensures compliance and tracks as appropriate
  • Provides regular feedback to the Manager regarding quality, operational, technical and/or process issues which involve a program, team or individual. Recommends corrective actions or follow up. Engages other resources as needed
  • Based on the forecasted demand, oversees the scheduling of these employees and allocation of related resources to ensure effective and efficient delivery of case management services
  • Builds, uses and continuously evaluates scheduling processes and systems that best meet our customer’s demand for service, patient safety needs, contractual obligations, operational standards, and the equitable distribution of shifts amongst staff in each employee group to cover Contact Centre operational ours of 8am-8pm Monday – Friday, and as required weekend or holiday coverage
  • Supports the Manager with the development and execution of policies and practices; responds according to policy direction at all times and seeks assistance with unusual situations and/or staff non-adherence
  • Identifies collective or individual staff non-adherence to scheduling policies, attendance issues or trends, and/or other Workforce Management issues to the Manager on a regular basis
  • Supports other Supervisors and Managers in resolving scheduling-related issues, including contacting staff to fill shifts, assessing program resource allocations for cross-training or redistribution of responsibilities, as needed. Refers requests for scheduling changes and time off that fall outside established policies to the Manager for guidance
  • Collaborates with the Manager, and other CPS Managers and Supervisors, to analyze Workforce Management, attendance statistics, and activity metrics on a regular basis
  • Monitors calls for quality and technical accuracy, providing timely feedback on soft skills as well as technical content; monitor’s goals & objectives of team and individuals regularly; writes and delivers performance summaries in a concise, consistent, accurate and timely manner and completes mid-year and annual performance appraisal process in compliance with McKesson’s policies
  • Articulates an understanding of the different programs provided by CPS, including contractual obligations, operational metrics and service level standards, and coaches the staff to the same understanding
  • Ensures staff are aware of all McKesson and CPS policies and procedures and interprets these for staff, as required; investigates and applies policies and/or leverages McKesson resources to address departmental questions, ensuring a company of one mentality
  • Identifies changes to existing policies or the need for new policies, related to case management functions, and forwards these to the Manager or Customer Manager for consideration; reviews program documentation including working instructions, business requirements, change requests, and case files to ensure completeness and accuracy; helps to disseminate and communicate policy changes, program developments and company news to the staff; supports business decisions; and, facilitates required adjustments by any of the case management team
  • Networks on a regular basis with the internal stakeholders regarding the needs of individual case managers or the case management team; such needs might be orientation curriculum changes, continuing staff development needs, assistance with advanced coaching
  • Keeps current regarding technology and communications infrastructure, software applications, other databases and resources, and call processes used to provide Services by employees who work in McKesson Specialty’s Contact Centre and/or at home
  • Assists in troubleshooting basic technical issues; assists in the maintenance of any technical support documentation for staff; identifies education required by specific individuals and/or teams to foster their independence in terms of addressing technology issues; networks with ServiceDesk Staff about recurring or one-off issues which require their help. Refers unresolved or other unusual issues to the Manager
  • Supports the Manager and Quality Assurance team to identify, investigate, evaluate and follow-up on all risk incidents and quality issue concerns, as related to the case management team
  • Leads, communicates, coordinates and interacts with all McKesson staff in a manner that promotes and maintains a high level of respect, integrity operational efficiency and patient-focused service
  • Ensures patient safety is the first priority and understands the integrity of our service is based on our ability to safely and timely triage our callers
  • Ensures that workflow and staff schedules support the demand for Patient Services
  • Ensures adherence to standards, contract obligations, company policies, shared principles and quality management guidelines by the case management team
  • Demonstrates commitment to growth and competence of self, and the case management team, related to contact centre practice
  • Uses defined process, adheres to standards, company policies and shared principles and quality management guidelines when providing services, and when leading operations and supervising staff
  • University Degree in a healthcare or life sciences related field is preferred
  • Minimum of 3 years supervisory or management experience; preference will be given to candidates with prior reimbursement experience and/or Team Leader experience in a Contact Centre and/or pharmaceutical industry experience; experience in a fast-paced work environment with fluctuating demand for services is essential
  • Experienced in scheduling staff and/or knowledgeable about Workforce Management/Scheduling concepts
  • Demonstrates technical competence and a strong ability to understand and trouble shoot basic technical issues; familiarity with Contact Centre Technologies such as using, designing and reporting on IVR’s and using call monitoring software; Intermediate to advance knowledge of MS Suite of applications
  • Bilingualism (English/French) will be considered an asset
  • Ability to communicate effectively (both oral and written) with internal and external customers and stakeholders; makes good decisions based on a combination of analysis, wisdom, experience and judgment
  • Excellent interpersonal skills; ability to build and maintain good relationships with colleagues at all levels of the organization and promote harmony amongst team members, other McKesson employees/divisions and external stakeholders
  • Consistently acts in a professional manner and serves as a role model for staff
  • Creative problem solving skills to finding solutions
  • Ability to reflect critically and receive feedback on leadership behaviour and modify when required
24

DCS Program Supervisor Resume Examples & Samples

  • Foster care programs
  • Personal computers; Microsoft Office Suite
  • Establishing and maintaining interpersonal relationships with internal and external customers
  • Time management and organization
  • Resolving problems related to work
  • Speaking to small or large groups; public speaking
  • Interview to elicit information
  • One (1) year as a Program Specialist in the DCS Specialist series in Arizona state service; OR
  • Master’s or Bachelor's Degree from an accredited college or university and four (4) years of DCS Specialist experience, OR
  • ASU/NAU Title IV-E MSW/BSW Degree graduate and three (3) years DCS Specialist experience, OR
  • Master’s or Bachelor's Degree from an accredited college or university and one (1) year of DCS Specialist experience and three (3) years of professional supervisory experience
25

Gap Program Supervisor Resume Examples & Samples

  • Two years of supervisory or managerial experience
  • Two years of education, training, and/or experience related to outdoor or backcountry facilitation
  • Demonstrate the ability to fluently read, write and speak English
  • Good interpersonal skills, leadership skills and teaching/training skills
  • Basic knowledge of computers for maintaining employee records and providing general correspondence. Knowledge of Microsoft software (i.e. Word, Excel, and Outlook)
  • Ability to work independently and be self-directed
  • Must be able to work a flexible work schedule as hours may vary and may include weekends, evenings and holidays
  • Responsibly handle confidential information
  • Ability to move throughout the outdoors over terrain, either by walking or by other means
  • Ability to foster participant development and growth
  • Experience creating and overseeing staff schedule
  • Have administrative and scheduling skills
  • Ability to comprehensively interview potential Gap program participants
  • Uphold the YMCA of the Rockies Mission, policies and programs
  • Must possess a valid, USA state issued driver’s license, an acceptable driving record, and comply with YMCA driving rules to be approved to operate YMCA vehicles
  • Promote a cooperative, positive and problem-solving atmosphere at all times
  • Support the Association safety program. Promote safe work practices and a safe environment for guests, members and staff
  • Possess excellent customer service skills; for example, friendly, personable, helpful, patient, and professional
  • Must meet acceptable criminal background check standards
  • Develop and deliver the EXPLORE curriculum and schedule of activities
  • Be the liaison between the gap program participants and their assigned working managers as well as the HR department
  • Effectively manage any staff housing conflict or incidents that might arise within the gap participants
  • Initiate and conduct gap program interviews. Assist the Chaplin and Chaplin’s Assistant in the Trek interview process
  • Provide constructive feedback and opinion in Trek participant placement
  • Coordinate the planning of and logistics for EXPLORE program activities and excursions including driving and participating in gap program trips
  • Assist in administering needed disciplinary action to gap program participants
  • Assist in day to day HR office duties
  • Uphold and reflect the YMCA core values of Caring, Honesty, Respect, Responsibility and Faith in all functions
  • Ability to work cooperatively with others in a diverse environment
26

Program Supervisor Resume Examples & Samples

  • Bachelor's degree in related area and / or two years of equivalent experience / training
  • Skills associated with both the development and delivery of health education programs and services
  • Experience working with adolescent youth
  • Experience with community needs and strength assessments
  • Experience with group facilitation
  • Effective interpersonal skills to interact effectively with diverse client groups
  • Effective organizational skills
  • Ability to communicate effectively both verbally and in writing
  • Ability to analyze, interpret and respond to client needs
  • Ability to multi-task with demanding timeframes
  • Ability to use discretion and maintain confidentiality
  • Thorough knowledge of the health promotion and education field
  • Experience with youth program planning & implementation
27

Day Services Program Supervisor Resume Examples & Samples

  • Develops and ensures implementation of individual program plans and daily schedules for all consumers. Monitors adherence to treatment plans. Regularly reviews clients records to monitor home visits. Monitors all contractual, local and corporate mandates
  • Oversees clinical and crisis management and investigates internal incidents as required
  • Facilitates communication with family members, case managers, state agencies and state/corporate offices to ensure the confidentiality of consumer and personnel related information
  • Coordinates daily operations of work site to ensure consumer safety and programming needs are met
28

Program Supervisor Resume Examples & Samples

  • Interview, select and supervise staff. Lead, develop and inspire team providing on-going performance coaching
  • Oversees implementation of Individual Service Plans (ISP); ensures on-going communication with planning team
  • Shares responsibility for time-keeping and scheduling for staff
  • Assumes the role of the Program Director as needed
29

Mycology Program Supervisor Resume Examples & Samples

  • Mycology testing & services
  • Strong computer, scientific, and organizational skills
  • Excellent communication (oral and written) and attention to detail
  • Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
  • Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
  • Bachelor's degree in biology, chemistry, or other related degree concentration, or equivalent directly-related experience (two years of directly related industry experience is equivalent to one full-time year of college in related major)
  • Authorization to work in the United States indefinitely without restriction or sponsorship
30

Program Supervisor Bcba Resume Examples & Samples

  • Conduct new consumer intakes with Program Director (as necessary)
  • Develop, implement, and monitor individualized treatment plans
  • Development and overseeing Functional Behavior Assessments and other evaluations for program implementation and assess progress of effectiveness of behavior plans and curriculum modifications. Regularly reviews consumer records to monitor progress of each consumer
  • Updates treatment plans quarterly and as needed and submits summary of assessments and recommended behavior support plan components to Program Director
  • Consult with team members about behavior plans, curriculum modifications, accommodations and social skills and provide staff with resources, tools, and provides modeling of techniques
  • Assist in overseeing and providing consultation to staff regarding programming and behavior plan implementation
  • Ensure behavioral strategies are implemented consistently and accurately in all settings
  • Attend team meetings as necessary and requested
  • Act as an active training member for direct care staff and management staff. This includes on-site staff training, orientation training and staff meetings
  • Ensure that all staff demonstrates proficiency in implementation of the behavior plan in place for each consumer
  • To ensure effective communication and interpersonal skills with staff, consumers and ID team
  • Ensure all consumers are safe by implementing and monitoring de-escalation strategies
  • Ensures behavior support plans and support services provided are accurate, up to date, and in compliance with Individual Plans, quality standards, and regulatory requirements
31

Skilled & Technical Sciences Program Supervisor Resume Examples & Samples

  • Monitor and provide technical assistance and materials to schools and school districts, including working with counselors in support of skilled and technical science programs and providing career resources
  • Collaborate with community and technical colleges, four-year colleges, professional organizations, and the Workforce Training and Education Coordinating Board to implement outreach programs that attract middle and high school students to careers in high-demand fields, and educate students about the coursework that is necessary to be adequately prepared to succeed in these careers
  • Respond to requests to provide input, testimony, and professional representation related to laws and initiatives of OSPI
  • Provide technical assistance regarding program approval, framework development, academic alignment, and industry alignment, for skilled and technical sciences-related areas
  • Work with instructors, associations, and business and industry representatives to develop model skilled and technical sciences curriculum for middle and high schools
  • Create a plan to develop professional development models to train CTE and other teachers on how to upgrade their current curriculum and how to translate the curriculum for students into careers in skilled and technical science fields
  • Participate on the Consolidated Program Review team for monitoring federal programs, including desk reviews and onsite visits to school districts across the state
  • Assist in review of Carl D. Perkins grant applications
  • Manage Aerospace grant programs
  • Manage CorePlus program
  • Serve as the OSPI liaison to Washington Association of Skilled and Technical Sciences (WASTS)
  • Participate in appropriate national organizations and industry boards to support skilled and technical sciences in Washington
  • Represent secondary education on the Washington Apprenticeship Council
  • Serve as state director of the CTE Student Leadership Organization known as SkillsUSA, and oversee the operations and budget
  • Supervise the executive director of SkillsUSA Washington
  • Develop programs of study that facilitate seamless transition to work, certificate programs, apprenticeships, community colleges and universities
  • B.A. degree in education or related field or four years professional or CTE experience
  • Expertise in skilled and technical science fields
  • Strong understanding of applied and contextual teaching methods and the integration of academics into curriculum
  • Experience in report tracking and data management
  • Strong oral and written communication skills to communicate effectively with internal and external stakeholder groups, including legislators
  • Experience presenting information to large groups
  • Willingness to travel as needed
  • Master's degree in education or related field
  • Experience managing competitive grant processes
  • Experience providing technical assistance and professional development to a variety of audiences
  • Experience developing credit equivalency
  • K–12 teaching experience desirable, particularly in applied math, applied science, or technical science
  • Experience with interactive, project-based high school and middle school technology curriculum
  • Experience working collaboratively with state agencies and departments
  • Experience working with multiple racial/ethnic and socioeconomic groups
32

Program Supervisor Jail Reentry Program Resume Examples & Samples

  • Manage casework functions and supervise casework staff
  • Participate in case conferences
  • Responsible for the development and implementation of systems, in alignment with Company policies and procedures and principles of the “What Works” system, to enhance operational efficiency and delivery of services to clients referred for supervision or treatment
  • Provides case consultation to treatment staff as needed
  • May perform all duties of Case Manager
33

Program Supervisor Resume Examples & Samples

  • Provide all required duties of the direct service role, which may include conducting forensic interviews of suspected victims of child abuse, providing advocacy services and follow up contact to non-offending caregivers, and providing multidisciplinary team coordination
  • Provide trauma-focused assessment and therapy services to children and/or adolescents, including individual, group, and family therapy
  • Provide regular, ongoing supervision to assigned staff members and interns
  • Conduct regular chart audits and ensure proper documentation within client case files, including but not limited to signing off on closed cases, ensuring billing documentation is completed and updated, and ensuring all required paperwork and signatures are present
  • Respond to after-hours requests for emergency response and maintain on call availability
34

Program Supervisor Resume Examples & Samples

  • *Department Hiring Salary: $47,823***
  • Provides clinical supervision and training of Direct Support staff to include initial orientation and quarterly observation
  • Responsible for staff scheduling to ensure proper level of coverage for program
  • Participates in completion of comprehensive assessments, participates in ISP planning support team meetings, develops and writes person-centered individual support plans, and completes quarterly reviews of individual progress
  • Monitors the delivery of residential support services to ensure that the total needs of the individuals are identified and addressed, i.e. active treatment, medical, social, educational, vocational, and basic needs. Monitoring occurs through observation, record reviews, etc. Ensures staff is provided education and information on the job performance expectations
  • Conducts routine checks of program documentation to include medication administration documentation
  • Assures that medications are administered as prescribed and coordinate medical and behavioral health care for individuals served
  • Conducts performance management activities, i.e. assists with interviewing applicants, continually evaluates job performance, completes performance evaluations, and facilitates performance improvement plans and disciplinary actions. Meets regularly with individual staff to provide clear, ongoing guidance and feedback on work performance
  • Processes employee time sheets, leave requests, and manage attendance and overtime
  • Ensures the documentation in case records are maintained in accordance with DMAS, DBHDS, and agency standards. Ensures case record documentation supports billing recorded on required documentation forms and that documentation is completed in an accurate and timely manner
  • Ensures staff compliance with agency policies and procedures, regulations for HIPPA, mandated reporting of abuse and neglect, Client Confidentiality, and other Clients Rights. Provides ongoing training and guidance to staff regarding these matters
  • Provides routine on-call coverage as assigned to respond effective to program emergencies and scheduling issues. May be requires to be on-site after hours to address emergencies
  • Provides on-call rotation and during time of need - supervisory coverage for both group homes and other ID/DD programs
  • Other duties as assigned by Programs Manager
  • Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent
  • Five years experience
  • Three year's experience/education in the care, training, habilitation, and development of adult clients with intellectual and/or physical disabilities, and/or mental illness
  • At least three year's of increasingly responsible experience to include assessment, plan writing, staff supervision, and knowledge of State licensure/Medicaid Waiver requirements
35

Data Syndication World Sync Program Supervisor Resume Examples & Samples

  • Oversee design, implementation & maintenance of the Consumer Business Data Sync program and business processes to assure Consumer product information meets or exceeds our Channel Partners’ expectations for data quality & completeness and supports timelines demanded by our Channel Partners
  • Develop informed approach to satisfy demand from Channel Partners for product information to support new item onboarding, promotions, deals and displays for sale through online and offline channels
  • Publish product information and product images through prescribed business processes including: extracting required information from 3M systems, transformation of product attributes (when necessary) to meet Channel Partner required specifications, publishing accurate and completing product information using 1World Sync GDSN protocol, as well as directly into Channel Partner portals or via spreadsheets
  • Collaborate with functional areas across the 3M business groups including Sales, Marketing, Lab, Transportation, Supply Chain and Package Engineering to aggregate required product attribution and “transform” where necessary to meet Channel Partner item setup form and portal validation rules
  • Represent 3M at industry conferences and events as requested to remain current and informed of Data Sync industry strategic direction
  • Actively participate in Channel Partner to 3M business meetings, representing 3M’s strategic direction for Channel Partner commercialization thru the 1WorldSync data publishing protocol
  • Complete assigned tasks in a timely manner while assuring information is accurate and in alignment with 3M’s master data management policies
  • Manage multiple tasks concurrently, organizing and delegating across available resources to meet Channel Partner deadlines
  • Investigate, analyze and report out findings of Channel Partner requests for information, including Channel Partner-centric scorecards
  • Respond to Channel Partner queries or challenges in a timely manner and with high level of professionalism and Customer First focus
  • Identify and implement improvements to business processes to streamline workflow and improve speed to market
  • Drive continuous personal education and awareness of Global Data Sync Network’s strategic direction, react to changes in demand from 3M strategic channel partners and manage 1WorldSync demand to ensure 3M continues to support Channel Partner demands
  • Enable Consumer Business 1 World Sync team to deliver / exceed business objectives. Establish priorities, develop timetables and assign resources / tasks to align with business demands. Set objectives, manage performance, provide training and deliver coaching
  • Represent Consumer Business Goods’ business objectives and practices on cross functional / global corporate Product Information Management and Syndication capabilities
  • Reports to Consumer Business Goods Brand Center Product Information Management & Channel Partner Commercialization Manager
  • Bachelor’s degree or higher from an accredited institution
  • Minimum of four (4) combined years of experience in Supply Chain, Information Technology, Marketing and/or Product Information Management
  • Minimum of five (5) years of experience supervising/managing direct reports
  • Five (5) years of experience in a Product Data Management related role
  • Four (4) years of experience working with 3M web platform and 3M product systems
  • Experience leading projects including collaboration with technical oriented teams and non-technical business clients, preferably in marketing organizations
  • Experience in a business facing role
  • Experience managing 3M and Professional Service resources
  • Knowledge of corporate / location policies and procedures,
  • Strong people leadership experience and skills, including selecting, motivating, coaching and leading high performing employees
  • Experience in change management and conflict resolution
  • Proven experience in delegation, goal setting, motivation, emotional intelligence, strategic planning
36

DCS Program Supervisor Resume Examples & Samples

  • Personal Computers; Microsoft Office Suite
  • Master’s or Bachelor’s Degree in social work or closely related field from an accredited college or university AND
  • Experience appropriate to assignment, as a senior-level specialist in a Child Protective Services agency
  • Any combination of education and experience that meets the knowledge, skills and abilities of a position allocated to the Unit Supervisor classification
37

Program Supervisor Resume Examples & Samples

  • 5+ years of residential or child care facility experience required
  • Ability to function independently and /or collaboratively as a team member and leader
  • Relationship building and team building skills
  • Knowledge of systems theory and can apply concepts as they relate to implementation of role responsibilities
  • Understanding of school and/ or community cultural barriers and opportunities for building relationships and/or providing health prevention, intervention, education, and consultation services
  • Must possess, by specialized training and/or experience, specific age-specific competencies to deal with the needs of children, adolescents, and their families
38

Program Supervisor Resume Examples & Samples

  • Lead services with designated program: ensure safety, quality, and respect for those we serve
  • Provide direct care to assigned individuals with social, behavioral, and health care needs of daily living
  • Coordinate the activities of the employees within the Program
  • Mentor team of direct care staff, promote teamwork, and ensure staff schedules are maintained
39

Program Supervisor Resume Examples & Samples

  • Under the supervision of the Program Director, oversee the day-to-day operation of the program
  • Lead services within a designated service or program
  • Provide coaching and mentoring to Direct Support Professionals
  • Supervise daily activities of Direct Support Professionals
  • Coordinate the activities for, and maintain schedules of, the employees of the program
  • Provide direct care and support to assigned individuals
  • Provide input and feedback in hiring, disciplinary, and firing decisions
  • Responsible for ensuring that onboarding, orientation and ongoing training is delivered
  • High School diploma or GED required
  • Three years related work experience; supervisory experience preferred
  • Valid driver’s license in good standing
  • Successful clearance of local and/or state background checks
  • A strong work ethic with a commitment to serving others
  • Excellent communication skills with an ability to establish rapport with team members and those we serve
  • Strong organizational abilities to ensure staffing and schedules are maintained
40

Program Supervisor Resume Examples & Samples

  • Provides case management reviews and case supervision for adults with developmental disabilities. Participates in the review and matching of new clients
  • Develops and ensures implementation of individual program plans and daily schedules for all individuals. Monitors adherence to treatment plans. Regularly reviews clients records to monitor home visits. Monitors all contractual, local and corporate mandates
  • Coordinates daily operations of work sites to ensure consumer safety and programming needs are met. Establishes on-call duties and supervises on-call staff
  • Promotes and markets programs to funding sources, community agencies, families and related groups. Monitors the availability and efficacy of community-based and other supports required by the program
  • Ensures that all records are accurate, up to date, and in compliance with legal and corporate requirements
  • Provides leadership including direct supervision of staff; implements Network employee practices; ensures safety and workers' compensation initiatives are followed; and ensures employees receive appropriate orientation and training
41

Program Supervisor Resume Examples & Samples

  • Integrates Agency core values into clinical program/documentation reviews
  • Develops documentation training sessions for all programs, regarding Quality Improvement and Compliance (QIC) procedures, requirements, clinical documentation and related treatment issues
  • Working with the Area Director, Area Trainer, and Program Directors to develop policies, procedures, and systems to assist in the monitoring of program documents, assuring auditable client files
  • Trains/orients new and existing program staff on the clinical documentation requirements and best practice standards. Provides follow up training sessions and creates training materials as requested/required
  • Attends external Los Angeles County Department of Mental Health (DMH) and related meetings as assigned. Disseminates relevant information from meetings to ensure FSS’s staff have continued compliance with DMH and other state and federal regulations. Evaluates various ways in which policy may be implemented to ensure compliance with new regulations within internal programs
  • Represents California MENTOR in external program reviews and Department of Mental Health (DMH), Department of Children and Family Services (DCFS), and Family Centered Treatment Foundation (FCTF) audits
  • Travels across program offices in various SPAs in LA County to complete chart reviews
  • Implements and oversees data collection, including compliance concerning the collection of surveys and accuracy of compilation, preparation of consumer demographics, and producing summary reports on results
  • Administers DMH/DCFS outcome projects as needed
  • Attends and/or leads internal agency QIC monthly meetings as needed
  • Participates in the development of QIC policy and procedures as needed
  • Formulates appropriate plan with assigned Program Directors for site/program documentation reviews and debriefing process
  • Uses independent judgment in regularly evaluating program documentation to assist divisional managers, supervisors and staff, with on-going training needs
  • Attends and participates in staff meetings to provide recommendations regarding the implement of appropriate program development and staff training
  • Assists all programs with crisis management when necessary
  • Responsible for reporting to work on time and maintaining reliable attendance in accordance with Agency policy
  • Communicates effectively in a culturally competent and diverse consumer population and promotes favorable interaction with managers, co-workers and others
  • Licensed mental health professional in California (LCSW or LMFT) required
  • Two years post-licensure required
  • Experience with working in a community mental health setting
  • Good written and oral communication skills, ability to develop and conduct training sessions and ability to develop policy and procedures: able to interface with both clinical, administrative (i.e. data entry/support services) and management staff
  • Knowledge of documentation requirements for respective funding sources, specifically Medi-Cal and DMH
  • Knowledge of Intensive Care Coordination (ICC) and Intensive Home Based Services (IHBS)
  • Excellent computer skills and demonstrated ability to work in Windows environment (including Word and Excel)
  • Possess attention to detail, ability to be thorough and accurate
  • Familiarity with outcome measures/assessment preferred
  • Able to work both individually and as part of a team
  • Possess the ability to effectively manage department projects as needed
  • Possess the skills to be a team leader
  • Possess the ability to be a skilled trainer, perform training presentations, and develop effective training materials
  • Must possess reliable motor vehicle
  • Must possess a valid California Driver’s license and maintain an insurable driving record under California MENTOR’s liability policy