Product Consultant Resume Samples

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HB
H Brakus
Haleigh
Brakus
2940 Matilde Common
Phoenix
AZ
+1 (555) 747 9665
2940 Matilde Common
Phoenix
AZ
Phone
p +1 (555) 747 9665
Experience Experience
Dallas, TX
Product Consultant
Dallas, TX
Steuber, Kuphal and Kunze
Dallas, TX
Product Consultant
  • Developing targeting and offer test plans to measure financial performance and growth opportunity; forecasting performance expectations; evaluating results
  • Follows-up on hardware or software performance trends identified by the Service Manager to develop resolutions
  • Reviews and evaluates customer network design/ topology/ config and make configuration/topology recommendation(s) to optimize operational performance
  • May assist with developing business plans, producer training, prospecting support, and point of sale work
  • Provides implementation-conversion support – develops and manages master conversion plan for implementation from a readiness to full production environment
  • Partner with technology to create project charter and BRD, design work, testing including approvals and script development for user acceptance testing
  • Provide accurate and timely information to Project Managers, Managers and Directors on the delivery of training, consultancy and related services
Chicago, IL
Tech Product Consultant
Chicago, IL
Treutel, Mueller and Hagenes
Chicago, IL
Tech Product Consultant
  • Proactively own and manage high-touch customer relationships. Provide single point of contact for customer issues
  • Ensure customer service level agreements (SLA)
  • Analysis & Consultation
  • Research and resolve client issues using CRM systems
  • Diagnose and resolve issues related to invalid data, application program code errors, system performance, operating environment or third party system problems
  • Makes proactive client calls to ensure client satisfaction, issue resolution, and client retention
  • Proactively identifying potential issues in design
present
Boston, MA
Senior Product Consultant
Boston, MA
Lebsack, Lockman and Bode
present
Boston, MA
Senior Product Consultant
present
  • Provide business training on existing products as well as training on product changes. Provide subject matter expertise and consultation for product management
  • Project Management in all aspects of on-line reporting implementation and development including stakeholder management across both internal and external teams
  • Provides feedback on project team member(s) that contributes to performance management
  • Perform user acceptance testing for the newly developed custom Passport reports and applications working closely with Technology teams
  • Provides product development and project management consultative services to assigned business areas
  • Work closely with clients and our product management teams to design and implement new functionalities
  • Develops business case and defines value proposition for new product development proposals
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Virginia Commonwealth University
Bachelor’s Degree in Business
Skills Skills
  • Knowledge of Visual Basic.NET and Visual Basic scripting
  • Able to integrate product knowledge with technical knowledge
  • Understand the financials of the business and the products to ensure the economics of proposed new or enhanced services are reasonable and profitable
  • Ability to establish good working relationships and demonstrate a cooperative
  • Ability to discuss the basic components of an automation system: PLC's, HMI, and SCADA
  • Proficient with data analytics with ability to translate data into meaningful action items for business
  • Should be able to work individually and be able to report to Customer organization directly Experience in test optimization techniques
  • Demonstrated knowledge of database software and reporting tools, such as SQL & SAS or strong desire and aptitude to learn
  • Technical and demonstrable knowledge of Vin’s product offerings
  • Translate client requests, high - level value propositions, or highly customized service designs into standard, repeatable offerings
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15 Product Consultant resume templates

1

End User Computing Product Consultant Resume Examples & Samples

  • 1 - 3 years of Product Management experience or related field
  • Demonstrated success contributing to the definition and launch of products
  • Product Management Certification (preferred)
  • Technical background
2

First Mortgage Product Consultant Resume Examples & Samples

  • Reviewing and editing FM product information and disclosures in advertising and in internal employee training materials and job aids
  • Drafting and sending FM Product Notify communications
  • Documenting and maintaining FM advertising review processes, standards, and tools
  • Updating and maintaining FM advertising review materials in the FM Advertising Disclosure Guide
  • Building out a communication plan/process with FM Product Managers to inform them of Marketing in progress
  • Identifying and building relationships with key business partners across the FM line of business
  • Facilitating collaboration between FM and Legal, Compliance, Marketing, dotcom, ProductManagement
  • Training partners on use of advertising review processes and tools to ensure adherence to Bank of America advertising standards and disclosure requirements
  • Identifying opportunities to improve efficiency and quality of processes and tools; eliminate parallel processes and rework; streamline/automate processes and information where possible
  • Collaborating with Marketing, dotcom, Legal and Compliance partners to recommend solutions to challenges with messaging and advertising disclosures
  • Serving as Subject Matter Expert (SME) on relevant project teams and workgroups
  • Gathering and cataloging active FM Marketing samples foruse with Legal and Compliance to establish and document ad review standardsQualifications
  • FM Production/Sales with extensive FM Product Knowledge
  • FM advertising regulations with proficient knowledge of Reg Z, Fair Lending (RegB, Fair Housing, Reg C), UDAPP
  • FM Product Marketing
  • Copy Writing and Editing
  • FM advertising in dotcom
  • Proficiency in process design and documentation
  • Proficiency in Adobe Acrobat and Visio
3

Treasury Technical Product Consultant Resume Examples & Samples

  • Bachelors degree or an equivalent combination of related education and work experience
  • Strong knowledge of effective business development and sales practices
  • Strong client industry knowledge, including deep subject matter expertise/product solution knowledge covering one of the following areas: channels, deposits, liquidity, receivables, payables, data transmission protocols, data file formats and integration into accounting and ERP systems across all business segments as well specialization in an expanding industry segments like Healthcare
  • 7 years of experience in a bank, consulting firm, financial services company, or in the applicable industry or field
  • 5 years of experience in a similar Treasury/Cash Management technical product consultative role
4

Treasury & PS Tech Product Consultant Resume Examples & Samples

  • Bachelor’s degree or an equivalent combination of related education and work experience
  • Extensive knowledge of effective business development and sales practices
  • Strong client subject matter expertise of one of the following areas: channels, deposits, liquidity, receivables, payables, data transmission protocols, data file formats, and integration into accounting and ERP systems across all T&PS business segments, and/or specialization in an expanding industry segments (e.g., Healthcare)
  • 10 years of experience in a bank, consulting firm, financial services company, or in the applicable industry or field
  • 8 years of experience in a similar Treasury/Cash Management technical product consultative role
5

Product Consultant Resume Examples & Samples

  • Researching and documenting our clients’ business interests and understanding of how they are using the FT
  • Establishing and maintaining relationships with key contacts (decision makers, buyers, senior readers)
  • Providing insight into access and delivery solutions, content and tools
  • Agreeing active onboarding plan, in conjunction with the Sales Team ensuring value is delivered to client within first 3 months of the contract
  • Drive the highest possible number of active reader sign up customers by any contract’s 3rd month
  • Proactively identifying and working with clients to increase usage where renewal is in doubt
  • Define and report on other opportunities within existing clients for sales to follow up by using Case studies of other customers using FT content and tools
  • Providing enhanced support and consultative services for regional key accounts
  • Customer facing especially at customer sites
  • Media or associated industry with high degree of technology or with web based technologies
  • Training and presentation
6

Service & Product Consultant Resume Examples & Samples

  • Handles all service inquiries within the store’s control
  • Provides product advice and assistance for all lines of business including mobility, satellite and internet where applicable
  • Provides advice for add-on products such as accessories, additional services like Fun Bundles, or anything else to improve the post-sales experience
  • Customer facing environment – can occasionally require outbound business development (cold calls, call back, special events, etc.)
  • Takes every opportunity to offer additional services to clients to improve client retention
  • Handles client escalations and acts as liaison between the client and Client Care
  • Follows daily POS opening procedures
  • Follows daily POS closings procedures including balancing cash
  • Ensure that all cash discrepancies are investigated and reported with SM sign off
  • Completes daily bank deposits
  • Assists in the preparation of serialized inventory counts with RGIS
  • Identifies causes for discrepancies between on-hand quantities and inventory report
  • Places inventory orders for exceptions above forecasted push inventory orders
  • Receives inventory into POS
  • Organizes backroom stock by manufacturer
  • Retail or Customer Service experience in a dynamic and fast-paced team environment
  • Flexible to work day, evening and weekend shifts, based on business needs
  • Flexible to work with a 35km radius of original store of hire
  • Comfortable with technology such computers, mobile devices and digital merchandising
  • Report to a Assistant and Store Manager
  • PQ Only – Bilingualism in French and English
7

Product Consultant Resume Examples & Samples

  • Responsible for demonstrating and delivery of product demonstrations
  • Responsible for representing the product to customers online, onsite and at Trade shows such as NADA, Digital Dealer, etc
  • Able to respond to functional and technical elements of RFPs
  • Able to convey customer requirements to the Sales Team
  • Able to travel as necessary
  • Minimum of 1 year experience with Vin, 2+ preferred
  • 1-4+ years relevant experience in Vin’s suite software
  • Technical and demonstrable knowledge of Vin’s product offerings
  • Dealership experience preferred
8

Product Consultant Resume Examples & Samples

  • Develop customer relationships with automobile dealer prospects
  • Reach the decision maker of the dealership (GM or Owner) and demonstrate the value of the Genius Labs suite of products for the dealership
  • Develop and deliver informational presentations and demos; participate on targeted sales calls; facilitate and coordinate the delivery of information supporting the product
  • Develop strategies for the sales organization through close collaboration with the business to identify market needs
  • Meet or exceed assigned monthly, quarterly, and annual new business, revenue growth and adoptions goals
  • Assist in developing new ideas based on an industry data of needs in the market
  • 3+ years of experience required of either, or a combination of
  • Working in a dealership (preferably at a management level)
  • Successful sales account management experience within the auto, software or technology solutions industries
  • Proven and demonstrated ability to organize, plan and execute a sales strategy
  • Demonstrated ability to represent vAuto Genius Labs suite of products to the automotive industry and model company values by creating a positive impression of the company
  • Demonstrated proficiency and knowledge in various technologies required
  • Demonstrated advanced communication skills (interpersonal, written, verbal and presentation) required
  • Experience with MS Office strongly preferred
  • Experience utilizing CRM technology required, Sales Force experience preferred
  • Proven experience of achieving and exceeding personal sales goals, value proposition, customer satisfaction, and long-term revenue growth strongly preferred
  • High School Diploma or GED equivalent required; Bachelor’s degree strongly preferred
9

Senior Product Consultant Resume Examples & Samples

  • Evaluate the impact of introducing new methods or products into the business. Participate in and influence the upgrade of new and existing programs, products or services by researching relevant data and developing proposals and recommendations
  • Carry out research, conduct analysis and information/data collection to execute or support the delivery of key initiatives that support Mortgages & Lending strategic growth
  • Support the strategy development process, working closely with internal business partners to define business priorities, assess new business opportunities and make recommendations on required capabilities and investments
  • Develop senior-level executive communications pertaining to business & strategic plans for the Mortgages & Lending Senior Leadership team
  • Prepare business proposals and presentations in support of executive business updates (Products & Payments, RBELT, Analyst Q&A, Executive briefing notes)
  • Prepare and deliver monthly management and strategic business reporting in support of the SVP
  • Research market activities to (1) ensure timely and comprehensive knowledge of target market and key customers are reflected in product plans/initiatives and (2) identify and construct detailed proposals outlining technical and functional specifications, and projected revenues for product/service opportunities
  • Lead the development of options and proposals for initiatives related to product enhancements and developments and make recommendation regarding impact, effectiveness and feasibility
  • Lead the integration of multi-product (Mortgages, Secured and Unsecured Lending) initiatives and support RBB cross-product initiatives
  • Provide on-going management in the delivery of Mortgages & Lending products while ensuring activities are consistent with CIBC”s values, the Product group and/or business plans, and are coordinated with the activities of other related areas
  • Develop and maintain productive relationships with designated Segment partners, Lines of Business peers, and other key stakeholders within Retail Markets
  • Post-Secondary education. Business administration, Commerce and/or sciences, or equivalent work experience; MBA is an asset
  • Deep experience in strategy development, market/competitive and customer research and analytics; relevant strategy experience in product/distribution management and in the financial services sector is strongly preferred
  • Consulting skills and ability to persuade/influence on suggested action for turning business issues/problems into viable business solutions
  • Proven ability to translate business strategy, plans and proposals into clear language
  • Demonstrated business judgment and ability to prioritize actions or focus, particularly when faced with significant complexity or ambiguity
  • Proficient analytical and problem-solving skills
  • Strong conceptualization skills
  • Ability to effectively manage multiple activities of varying complexity
  • Excellent presentation and communication skills, both written and verbal
  • Strong problem solving and decision making ability
  • Well-developed knowledge of residential mortgages and personal lending credit products
  • Working knowledge of strategic planning, project management skills and product management principles sufficient to identify, develop and implement approved initiatives
  • Influencing groups or individuals over which one does not have direct authority
  • Well-developed negotiation, influencing skills necessary to gain commitment and support to desired objectives
10

Product Consultant Resume Examples & Samples

  • Advanced Microsoft Excel knowledge is a must have including knowledge of advanced formulas, pivot tables, conditional formatting, Powerpivot knowledge is a plus
  • Understanding of financial concepts, rate of return calculations, and awareness of investment types across multiple asset classes
  • Strong organizational, written, and verbal client servicing skills required. Must have excellent time management and multi-tasking skills
  • Ability to establish good working relationships and demonstrate a cooperative
  • Desire to constantly increase technical/ industry knowledge and share findings with both business and product alike
  • Independent self-starter with an excellence in execution while ability to thrive in a collaborative team environment
  • Understanding of how a client’s data flows through Northern Trust systems is preferred (i.e. Fundmaster to PACE to PARE to Data Direct)
  • Knowledge of IRAS proprietary tools is desired including Fundamentals/ Dashboard, Data Direct, Integrated Reporting
  • Participate and serve as final sign-off for any functional and UAT testing activities related to IRAS’s proprietary reporting applications
  • Interfaces with consultants, partners, and clients globally to determine servicing requirements and problem solving strategies
  • Distinguish between private wealth client reporting needs and institutional client reporting needs while promoting synergies that benefit both
11

Senior Product Consultant Resume Examples & Samples

  • Serve as a subject matter expert on new client reporting requests including performing due diligence, and gap analysis for needed development
  • Administer best practices on custom report creation for clients that fall within the premium service model using Northern Trust’s proprietary tools, MS office and/or BIRT Studio
  • Work closely with IRAS product developers and IT to ensure business side is being represented and new enhancements are fulfilling direct industry and/or client needs
12

Product Consultant, Japan Resume Examples & Samples

  • Description - Responsible for delivering pre and post-sale consultation to existing clients and prospects in order to drive usage (engagement). Working alongside the B2B Sales Team, Product Consultants work with clients to help them realise value quickly by advising on digital access and delivery, site tools and content
  • Key Tasks – Support B2B NB sales process by
  • Training or presentation
  • Comfortable working at all levels within an organisation – internally and externally
  • Strong questioning skills and enquiring mind
  • Commercially aware
  • Good organisational skills
13

Product Consultant Resume Examples & Samples

  • Advanced Microsoft Excel knowledge is a must have including knowledge of advanced formulas, pivot tables, conditional formatting, PowerPivot knowledge is a plus
  • Understanding of financial concepts, rate of return calculations, and awareness of investment types across multiple asset classes. Must have strong desire to learn & understand financial markets
  • Understanding of how a client’s data flows through Northern Trust systems is preferred (i.e. Fundmaster to PACE to PARE to Data Direct). Knowledge of IRAS proprietary tools is desired including Fundamentals/ Dashboard, Data Direct, Integrated Reporting
  • Strong presentation skills with ability to explain complex ideas at a high level
14

Asset Advantage Account Product Consultant Resume Examples & Samples

  • Developing and maintaining extensive and comprehensive knowledge of the Asset Advantage Account program and of the related processes, technology and infrastructure
  • Working with the sponsor and project team, initiate projects by supporting the development of project charter, scope, requirements, outlining costs, resources, timeframes and other related project tasks, such as working with the technology project lead to ensure that technical and functional specifications are aligned to business requirements
  • Hands on responsibilities include: back-office engagement, oversight of back-office deliverables e.g. fee waivers, account processing, involvement in escalation process, back-office procedures, development and review of communications
  • Work effectively, as part of a broader team, with internal and external partners in program/project execution and management to ensure smooth project delivery. Key partners include senior product managers, technology teams, business analysts, project managers, operations, marketing, legal, CIBC Visa, and distribution channels(CIBC and Wood Gundy)
  • Ensure that the Enterprise Delivery Framework (EDF) is consistently followed and efficiently executed
  • Build internal and external relationships as required to help ensure we are providing the right level of guidance to our business partners
  • Optimize operational efficiency of Asset Advantage Account program, ensuring alignment with CIBC risk, governance, and procedural requirements
  • Lead the development of options and proposals for projects related to operational improvements, customer satisfaction improvements and shareholder value improvements; make recommendations regarding impact, effectiveness and feasibility
  • Negotiate with the partner(s) regarding deliverables and milestones (partners could be a project sponsor, operations lead, subject matter expert, etc.)
  • Appropriately assist/facilitate with the resolution and escalate issues as required. Provide ongoing assistance or support to project team members to solve non-routine problems and recommending needed resources
  • Review the products or services delivered under the project plan for accuracy. Ensure that Senior Management approvals on project progress or problem resolution are obtained in a timely manner
  • Participate in the development of recommendations and implementation strategy to assist in senior management decision making
15

Product Consultant Resume Examples & Samples

  • Works as liaison with product and technology partners to provide OCC team priorities for managing client escalations
  • Maintains on-going list of Product Enhancement ideas and Interacts with Product to communicate what is learned in the field from On-Line Consultants, Relationship Managers and Client Forums to help drive future product enhancements. Lead prioritization effort with the OCC team
  • Raises Issues and Risks to Management, Product Managers, Partners and OCC team timely
  • Coordinate Competitive Research from Vendors and key competitors in our market. This ensures that the On-Line Consultants have current information and are aware of competitive capabilities when consulting with Family Office Executives. It also keeps Northern Trust abreast of trends and emerging areas to focus on for future development
  • Participate in client demonstrations and Web Ex sessions as appropriate
  • Participate in the support of the OCC team partner distribution lists to manage Tier C (un-assigned) client activity to completion
  • Update Client/Product tracker twice annually to ensure we have a complete view of the client(s) access to Northern Trust tools
  • Oversight and management of the teams SharePoint site
  • Share oversight and management of the teams Connect page
16

Product Consultant, Asset Servicing Resume Examples & Samples

  • Understanding of NT’s current Custody products
  • Experience devising and positioning NT solutions
  • Organizational, analytical, negotiation and
17

Product Consultant Resume Examples & Samples

  • Advises relationship managers and key partners regarding Passport related initiaitives
  • Visits clients to develop understanding of the business, objectives and goals driving technology requirements. Documents client call and prepares status reports for management
  • Keeps abreast of new and existing bank products and services in order to meet the needs and experience of new and existing clients
  • 6-10 years experience in master trust/custody products and client servicing
18

Service & Product Consultant Resume Examples & Samples

  • Handle returns, repairs, over the counter exchanges, software flashing and phonebook transfers
  • Assume administrative responsibilities such as reconciliation of banks deposits, payroll entries, shipping and receiving of goods, etc
  • Perform maintenance functions of products
  • Resolve member service inquiries directly or by directing the member to the appropriate service
  • Promote and sell products and services (accessories, extended warranties, Fun bundles, etc.) to improve ARPU and reduce churn
  • Member facing environment – can occasionally require outbound business development (cold calls, call back, special events, etc.)
  • Perform back store tasks, such as processing returns, inventory counts, managing loan devices other general administrative functions of the store
19

Product Consultant Resume Examples & Samples

  • Serves as lead product owner (and lead product manager) within their projects
  • Understands what the client wants and needs from the product
  • Helps internal and external clients determine product positioning, prioritize product requirements, and develop product roadmaps
  • Gathers input of product users (e.g., through observation, surveys, and demonstrations)
  • Translates client wants and needs into buildable requirements (e.g., user stories, wireframes, acceptance criteria); prioritize and maintain the product backlog
  • Works effectively with internal and external clients, architects, designers, developers, project managers, and trainers to build and deliver a product that meets/exceeds client expectations on time while keeping the client informed and sufficiently involved in the process
  • Drafts project documentation and deliverables that require only a manageable number of revisions or edits
  • Reviews and approves product functionality and confirm product quality in advance of upcoming demonstrations and releases
  • Helps ensure profitability of projects and client satisfaction by delivering within the scope
  • Contributes to business development through market research and providing information for proposals
20

Client Product Consultant Resume Examples & Samples

  • Acts in partnership with clients to identify their objectives and delivers suggestions and products to meet their needs
  • Leads training sessions and best practice discussions with client groups and reviews processes to ensure the product is meeting the client expectations
  • Documents all activities, challenges, and solutions – providing follow up and establishing relationships
  • Communicates customer suggestions for enhancements and insures proper handling and follow-up
  • Simulates or recreates customer problems to resolve user operating difficulties
  • Discusses problems or inquiries with other department personnel and offers technical assistance and insures proper handling and follow-up
  • Works closely with the Account Manager and the Service Manager to monitor service and products
  • Attends on-going training to achieve level of technical skill needed to solve more complex problems
  • Minimum of 2 years’ experience with FISERV Premier or similar applications
  • Minimum of 2 years’ experience in banking operations/back office
  • Minimum of 3 years’ Client/Customer service support experience
  • Must be able to travel extensively around the eastern United States to bank client locations – approximately 75% of the time
  • Knowledge of FISERV products and systems
  • Working knowledge of the financial services industry
  • Strong communication and follow up skills
21

Senior Product Consultant Resume Examples & Samples

  • Overseeing the largest and most complex projects or programs with a high degree of risk and impact
  • Providing comprehensive and extensive project management support to stakeholders when initiating a new project to define strategy and approach to achieve business results. Involved with defining the scope, identifying the stakeholders, creating the project charters, and assessing risks, assumptions and constraints
  • Providing strategic directions to large and complex projects and its activities. Responsible for designing and overseeing the implementation plan for defined project scope, developing the project management plan, identifying and scheduling project activities, managing the budget, creating the project team and assigning the roles and responsibilities
  • Executing the work in the project management plan to accomplish the project objectives that are defined in the project scope statement. Includes managing the project team, communicating with stakeholders and managing expectations
  • Responsible for monitoring and controlling complex projects by performing the work to compare actual performance with planned performance. Responsible for analysing variances, assessing any trends that can effect process improvements, evaluating possible alternatives, and to implement appropriate corrective action(s) as needed
  • Overseeing the work to formally terminate a project and transfer the completed product to business as usual. Responsible for providing direction to close or cancel a project
  • Responsible for communication, leadership, and management to effectively exchange accurate and relevant information with stakeholders; and responsible for providing guidance and motivation to team members and project stakeholders and ensuring resources are achieving project objectives
  • Extensive project management and business knowledge functional expertise
  • Significant authoritative project management knowledge gained within Financial Services
  • Authoritative knowledge in business specific industry knowledge and fundamentals
  • Translating broad strategic intent into tactical plans and directions
  • Overseeing the largest and most complex projects or programs lasting multiple years, team size greater than thirty, with multi-million $ budgets, and involving a high degree of risk
  • Core systems such as Multifonds for Transfer Agency (aka Multifonds Global Investor or Multifonds TA), with GIO/Enterprise for Fund Accounting. Other ancillary external packages might be Babel (SWIFT for TA), PS-Financials (TA G/L and reconciliations
  • The industry i.e. the funds industry in general, covering legal, regulatory, product and so forth
  • Excellence in execution of programmes
  • Focused ‘internal client’ relationships
  • Adaptability and flexibility
22

Professional Services Product Consultant Resume Examples & Samples

  • You will be contributing to the success of the Weiland Account Analysis business unit and taking pride in setting up each institution. The Weiland name is well known throughout the banking world. As an Implementation Specialist, you will become a part of the “best in breed” account analysis system as well as the most outstanding customer service / support in the industry
  • Conversion to and implementation of the Weiland Account Analysis System
  • Client care, service, and support of the Weiland Account Analysis system
  • Lead internal and client status meetings to coordinate all phases of product implementation
  • Maintain project plan for internal use and delivery to client
  • Assist clients by determining product requirements and assessing client environment to determine any unique client issues as related to product
  • Communicate progress and any potential problems to manager for awareness and/or resolution
  • Provide training to the client
  • Complete product implementation within the agreed timeline
  • Help team in ongoing support of existing clients
  • Minimum of 3 years’ Banking Software experience
  • Must be able to work proficiently with Microsoft Office including MS Word, MS Excel, and MS PowerPoint
  • Previous experience with Commercial Account Analysis and Billing
  • This position requires strong communications and presentation skills. Presentations will be given over the web and onsite at customer locations
23

Product Consultant Resume Examples & Samples

  • Provide technical support for Clients and other internal teams on reporting, Passport and other technical subjects
  • Provide training and support within the Client Consulting team. Act on a consultancy basis to clients in relation to their electronic communications and product needs
  • Project Management in all aspects of on-line reporting development and straight through processing projects
  • Perform user acceptance testing for the newly developed custom Passport reports and applications. Support roll out of new products (e.g. Institutional Investor Passport, New Passport applications)
  • Assist and Support the Client Consultant Management team in order to achieve the teams’ objectives
  • Broad knowledge of the Securities Industry, gained in either a global custody, fund accounting or Investment Management environment is essential
  • Able to manage client expectations, meet deadlines and communicate effectively, on a day to day basis with clients
  • Strong presentation skills. Excellent interpersonal skills. Previous experience in a systems environment. Strong IT skills, especially excel Language skills beneficial (German, French and Nordics)
  • Excellent team player
24

Product Consultant Resume Examples & Samples

  • At least 3 years’ experience in software implementation, technical consulting and large scale project management
  • At least 1 year experience in web technologies (HTML, Cascading Style Sheets (CSS), Web Forms, JavaScript, Rich Site Summary (RSS), File Transfer Protocol (FTP), XML, APIs, Web Services) and database technologies
  • At least 1 year experience in with interactive marketing channels (email, RSS, social, micro sites)
  • At least 2 years’ experience in Project Management, preferably in the Professional Services group of a software product or consulting company
  • At least 5 years’ experience in software implementation, technical consulting and large scale project management
  • At least 3 years in a digital marketing product consulting capacity
  • At least 2 years’ experience in web technologies (HTML, Cascading Style Sheets (CSS), Web Forms, JavaScript, Rich Site Summary (RSS), File Transfer Protocol (FTP), XML, APIs, Web Services) and database technologies
  • At least 2 years’ experience in with interactive marketing channels (email, RSS, social, micro sites)
25

Product Consultant Resume Examples & Samples

  • Understand business issues and drivers in the industry. Is able to draft an implementation plan for the BWise solution, which solves the business issues of the prospect. Communicate the implementation plan with the project manager / Sales
  • Collect customer requirements and translate them into a presentation and demonstration of BWise software. Qualifies opportunities and prepares the demos and proof of concept and demonstrate the use of BWise software on a functional level. Co-ordinates internal actions required for presentations and demos, including Solutions Consultants, consulting and potentially product management and R&D. An understanding of all demo types is required
  • Pro-actively get and keep knowledge and skills up-to-date, within the boundaries of the BWise competence model. Also keep knowledge of the competition up-to-date, learn from it and communicates about this throughout the organization. Understand Data Analytics and it’s broad application in various GRC areas. Shares knowledge and experiences with colleagues in own department and other departments
  • Ability to adapt to and quickly learn new technology components, native willingness to learn and understand what drives new features and how they can complement current platform capabilities. Technically savvy to apply technology
  • Configures and customizes the BWise software in an effective manner, within the boundaries of the project plan and the agreed functional requirements and conform the Bwise way of work and best practices, to ensure smooth application and fully implemented functional requirements
  • Prepares and gives product related training to end-users and administrators, conform the Bwise way of work and best practices,in order to achieve well trained users who are able to use the product
  • Requires conceptual and practical expertise in own discipline
  • Understands how related disciplines impact own work/own team
  • Readily applies functional knowledge to challenges in our industry/markets
  • Has good or in-depth knowledge of best practices and how own area integrates with others and chooses to work across these boundaries to further the greater agenda
  • Is aware of the competition and the factors that differentiate them in the market
  • Understands the commercial or business decision takes priority over the preferences of the individual
  • Acts as mentor/coach for less experienced peers
  • Is looking always to gain efficiencies and implements these within own team/discipline
  • May step up to lead small projects with manageable risks and resource requirements
  • Plans and prioritizes work using resources in the best possible way to complete tasks on time and with high quality
  • Solves complex problems with little or no support from their supervisor; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
  • Looks to apply best practice
  • Provides creative insights and / or solutions to address client / organizational challenges
  • Has impact in broader work area; impacts team morale and culture through their actions and words
  • Impacts a wide range of customer, operational, project or service activities across related teams
  • Can conceptualise and communicate improvements for the broader good of Nasdaq
  • Explains difficult or sensitive information in a diplomatic way; works to build consensus
  • Proactively shares experiences and knowledge towards the achievement of team objectives
  • Actively seeks challenging assignments, is genuinely excited by a challenge
  • Adjusts style and content to appeal to the specific needs and comprehension level of the audience
  • Determines from a wide variety of tools and channels the best format for delivering written communications
  • Prepares well-written, well-organized and professional documents and presentations
  • Grows relationships with key organizational influencers and customers by building credibility and trust; leverages appropriate virtual social networking sites and/or professional organizations to extend networks. Uses internal and external networks to achieve professional and organizational goals, share information, offer advice or provide benchmarking. Leverages network relationships to gather market intelligence, promote the organization and maintain competitive advantage
  • Sets priorities and determines where to focus time consistent with highest value activities; minimizes time spent on unnecessary administrative activities. Plans the objective, overall process and outcome of each project/goal, adjusting the plan as necessary. Develops contingency plans to redirect efforts when project variables change
  • Demonstrates a concern for accuracy and thoroughness so that sufficiently detailed
  • Information is logged correctly
  • Nurtures customer’s trust by consistently advancing the customer’s interests beyond
  • Minimum requirements
  • Attempts to understand customer concerns and issues; draws on customer insight to help others with how to best meet current and future customer needs
  • Regularly seeks customer feedback to support long-term interests and enhance customer satisfaction
26

Capabilities / Product Consultant Resume Examples & Samples

  • Assisting the Product Owner with strategy, development and management of product solution(s)
  • College degree (Bachelor’s or above) required
  • Minimum of 2 years of Product Development experience, preferred
  • Minimum of 2 years of healthcare experience, preferred wellness industry and/or health insurance industry
  • Expertise in consumer engagement, web and mobile user experience
  • Understanding of product development lifecycle process
  • Consultative approach and a collaborative nature
  • Strong research, analytical and communication (written and verbal) skills along with excellent presentation skills
  • Ability to work effectively in an ever-changing environment
  • Self-motivated, self-directed, and able to thrive in a fast-paced environment
  • High sense of accountability and follow-through
  • Ability to translate and articulate complicated business problems and solutions into easily understood solutions and functional requirements
  • Ability to work cross-functionally with internal and external teams: in-person and virtually
27

Product Consultant Resume Examples & Samples

  • 2-3 years of experience with FISERV Premier applications
  • 2-5 years experience in banking operations/back office
  • Three years of Client/Customer service support experience
  • Additional Skills/Knowledge: (Optional)
  • Bullet format
  • This position requires extensive travel around the eastern Unites States to bank client locations – approximately 50% of the time
  • Ability to travel excessively
  • Knowledge of FISERV products and systems, with a working knowledge of the financial services industry
  • Knowledge of specialized or technical terminology related to assigned product lines
  • Must be able to follow established guidelines to accomplish tasks and solve routine problems, referring non-routine matters to supervisor
  • Knowledge of the organization in order to answer questions and a basic level of technical skills
  • Proficiency with computers and related office equipment
  • Strong organizational and interpersonal skills, with good detail orientation
  • Strong follow up skills
  • DDA Specifications
  • Loan Specifications
  • Transaction Codes
  • IES Specifications
  • Security (SCM)
28

Professional Services Product Consultant Resume Examples & Samples

  • Conversion & Implementation of the Weiland Account Analysis System Client Care, Service & Support of the Weiland Account Analysis System
  • Reviewing customer data, mapping the conversion of customer data to the new system
  • Maintaining a project template for tracking purposes, and at times
  • Assisting customers with support questions and issues (troubleshooting issues with customers via phone, WebEx or email)
  • Preforming QA tests on the current or soon to be released versions as well as assisting the implementation team with new customer setup
  • Minimum of 3 years Banking Software experience
  • 30% Travel will be required
29

Product Consultant Resume Examples & Samples

  • Assists the Business consultant or Lead consultant during customer workshops to define the detailed product requirements. Configures and customizes the BWise software in an effective manner, within the boundaries of the project plan and the agreed functional requirements and conform the BWise way of work and best practices, to ensure smooth application and fully implemented functional requirements
  • Prepares and gives product related training to end-users and administrators, conform the BWise way of work and best practices, in order to achieve well trained users who are able to use the product. Delivers functional, technical or project information to Sales, Customer support and/or R&D according to the BWise way of work and best practices, that can be used as input for commercial proposals or as functional requirements for R&D
  • Gives internal presentations, writes knowledge documents and leads sessions, within the boundaries of personal targets and BWise budgets, in order to share knowledge and experiences with colleagues in own department and other departments
  • Pro-actively gets and keeps knowledge and skills up-to-date, within the boundaries of the BWise competence model and the assigned budget in time and money, in order to be able to perform an excellent job
30

Senior Product Consultant Resume Examples & Samples

  • Analyze and determine client conversion requirements for Fiserv’s
  • Minimum 3 years experience in the financial services industry with experience delivering software development and integration projects to clients
  • Exposure to ACH Operations and/or PEP+ product is a plus
  • Working knowledge of ACH processing, with detailed understanding of NACHA rules and regulations
  • Solid understanding of various Software Development Life Cycles (SDLC) and all aspects of application phases from design through deployment preferred. Including but not limited to Models: Agile, Iterative and Incremental, Waterfall
  • Familiar with relevant business issues as they impact overall project plans
31

Product Consultant Resume Examples & Samples

  • Proposing strategic direction for offers and developing targeting strategies to stimulate incremental retail spend
  • Developing targeting and offer test plans to measure financial performance and growth opportunity; forecasting performance expectations; evaluating results
  • Adhering to strategy change documentation requirements (e.g., UCRA, DSG)
  • Creating and maintaining a high level of partnership with leaders in Finance, Marketing, Channel, Testing, Risk, Compliance and Legal organizations to execute new strategies flawlessly
  • Managing the delivery of Affinity Card Engagement campaigns and coordinating with partners to ensure each is aligned on program expectations
  • Managing the creative approval processes for offers and messaging
  • Managing the data analysis process needed to develop the strategy, support P&L development and generate campaign performance results   
  • Demonstrated knowledge of database software and reporting tools, such as SQL & SAS or strong desire and aptitude to learn
  • Proven analytical ability as demonstrated through 2-4 years related experience
  • 5+ years campaign execution experience
  • Demonstrated knowledge of MS Office (EXCEL, Word, and PowerPoint)
  • Proven record of innovation and implementation through strong teamwork
  • Organizationally savvy; knows how to make connections across geographies, businesses and hierarchies to get things done
  • Experience with Card Product campaign management
  • Experience with Card Product rewards, including familiarity with SRS
  • Experience with testing development and integration of testing within campaigns
  • Strong financial acumen
32

ARP Product Consultant Resume Examples & Samples

  • Evaluates the systems needs of internal and external clients and recommends appropriate solutions
  • Analyzes existing programs or formulates logic for new systems and devises logic procedures related to advances in related technology
  • Configures product or customized technology solution based on technical specifications
  • Designs, codes, installs and maintains systems software programs, as well as applications and systems analysis on an as needed basis
  • Serves as the primary client interface from a technical perspective
  • Communicate progress and any potential problems to Fiserv management for awareness and/or resolution
  • Resolve complicated operational and software support issues related to application design specifications
  • Provides operational and technical assistance and information to the client, computer operations, technical services and application programming
  • Provides input for the documentation for use by the client, computer operations, client services and technical services
  • Completes other duties as assigned
  • 7 or more years of experience in application and/or enterprise architecture design and development, managing and delivering software and integration projects to clients
  • Exposure to ARP/SMS Operations product is a plus
  • Preferred working experience with a wide variety of database and web technologies including but not limited to
  • Working experience with mainframe file structures such as – VSAM, DB2
  • Working experience with mainframe communication protocols such as – TCP/IP
  • Working experience with mainframe utilities such as JCL, RACF, etc
  • Working experience with IBM’s Transaction Server, CICS
  • Working experience or familiarity with mainframe programming languages such as – COBOL
  • Solid understanding of the Software Development Life Cycle (SDLC) and all aspects of application phases from design through deployment
33

Ishares ETF Product Consultant Resume Examples & Samples

  • Respond to client product assessment requests by crafting robust, customized analyses and articulating relevant insights. Types of requests include, but are not limited to, detailed single or multiple fund comparative analyses such as returns based style analysis, holdings analysis, and risk and return attribution
  • Assist in coverage of the inbound iShares Product Hotline for internal partners across BlackRock
  • Providing remote and in-field support to the sales and distribution teams in client meetings, roadshow events, and conference speaking engagements. This may require some travel
  • Proactively disseminate investment and product knowledge throughout the sales and marketing teams and other critical areas
  • Evolve the project workflow and increase overall team efficiency by proactively recommending enhancements that may leverage existing software and software vendors
  • BA/BS degree required. Masters, or progress toward, preferred
  • CFA, CAIA, FRM, or progress toward, preferred
  • 5+ years of direct industry experience, including strong investment management knowledge and proven client facing capability
  • Strong analytical skills are a must. Hands-on experience with MPI Stylus/Allocator, Morningstar Direct, Zephyr Analytics, Barclays Live, Bloomberg or similar systems required
  • High level of self-motivation, with strong integrity & ethics
  • Strong communication skills, both verbal and written along with significant client facing (investment consulting / strategy / sales) experience
  • Strong organizational skills; ability to multi-task, prioritize and collaborate vertically/horizontally and across functionally / geographically disperse teams in a fast paced environment
  • Series 7 required, can be obtained post hire
34

Product Consultant Resume Examples & Samples

  • Experience with desktop software technologies
  • Experience with software deployment processes
  • Strong understanding of product management discipline, including new product development, testing and deployment
  • Prior experience in a high volume production environment
  • Knowledge of desktop software products
  • Exceptional executive presentation and communication skills
  • Excellent influencing and problem resolution skills
  • Must have strong leadership skills and qualities which enable you to work with peers and various levels of management
35

Sdm-principal Consultant Product Consultant Resume Examples & Samples

  • Ability to build & manage strong customer relationship at the executive level
  • Superior influence & negotiation skill
  • Ability to apply business management, financial concepts & contracts knowledge to analyze business needs and develop recommendations
  • Ability to understand & analyze an issue or problem to develop & implement a corrective action plan
  • Applies appropriate knowledge and methods to resolve very complex business issues with significant impact to organization
  • Leadership ability to build & manage a cross cultural, cross tower, cross business team for effective & efficient customer support
  • Ability to proactively & effectively manage risk on high to very high risk projects
  • Develops & consistently applies Quality & Continuous Improvement Plans
  • Ability to develop & present high impact message to executive level management
  • Superior communication skills: verbal & written with the capability to represent Fruition Partners at external customer & industry events
  • Ability to gain and apply Industry sector knowledge (finance, manufacturing, etc.) for the benefit of customer initiatives
  • Crisis & conflict management
  • In-depth knowledge of corporate, public, and legal policies as applicable for Outsourcing programs
  • Strong ability to lead and coordinate large teams, including Worldwide and virtual
  • Strong cultural sensitivity as works across multiple geographies
  • Strong ability to negotiate within workgroups, customers and Fruition Partners management
  • Strong People management ability
  • Experience running large complex applications development projects- greater than $5 million project size (Total Contract Value)
  • Familiar with internal Fruition Partners apps development methodologies
  • Management of project teams with 20 or more team members
  • Strong client relationship skills and ability to communicate effectively- internally and externally
  • Good project budgeting/forecasting skills
  • BA/BS in Business Administration, Finance, Computer Science, or an equivalent combination of education and/or experience
  • Seven to ten years of experience managing global outsourced support engagements in an engineering or technology environment
  • ITIL V3 Foundations Certification required
  • 3 years of ServiceNow implementation or support experience preferred (or experience with other ITSM software products)
  • ServiceNow Certification preferred (within 3months)
  • Advanced proficiency in automated project management tools such as Microsoft Project
  • Advanced proficiency in analytical, organizational, project management, interpersonal and communication skills (verbal and written)
  • Customer- and relationship-focused, process-driven, metric-focused, results-oriented, organized, self-directed
  • Ability to multi-task and find innovative solutions to problems
36

Product Consultant, Joints Resume Examples & Samples

  • Building & developing strong relationships with key opinion leaders, surgeons and nursing staff
  • Demonstration of a genuine passion for the medical device industry
  • A successful track record in the orthopaedic or surgical medical device sector is preferred
  • The ability to work well and collaboratively within a team environment
37

Product Consultant Resume Examples & Samples

  • Developing key customer call strategies to identify and pursue sales leads
  • Build collaborative relationships across the wider J&J Medical and DePuy Synthes teams
  • Outstanding communication skills
  • Strong organisational and planning skills
  • An ability to work well under pressure to ensure positive outcomes
38

Product Consultant Resume Examples & Samples

  • Responsible for end-to-end implementation projects of ALM and Liquidity solutions of Moody’s Analytics
  • Work closely with client’s users and business analysts for defining the most appropriate solution to address the requirements
  • Work closely with client’s technology team on the most effective batch design and performance aspects
  • Responsible for all design choices made by the Moody’s Analytics project team
  • Coordination of all the functional and technical work streams. Responsible for the integration of various work streams
  • Manage issue resolution and liaise with Moody’s Analytics product and engineering teams
  • Production release management and coordination with the client development, business analysis, users and production support teams
39

Product Consultant Resume Examples & Samples

  • As part of Moody’s Analytics Enterprise Risk Solution Services team, this role is responsible to deliver Moody’s solutions
  • Effectively deliver solutions for clients. The solutions are mainly focus on Basel/Capital, ALM, and Liquidity related risk management activities, such as banking business interview, system implementation, and other product related consulting services, especially have a strong understanding of data mapping and documentation management during project implementation
  • Responsible for maintaining the quality of deliverables that the team provided. The deliverables could be reports of solution, presentations of the project results, or all materials to clients
  • Working closely with client engagement team and sales team, including developing and presenting pre-sales materials and client proposals
  • A Bachelor/master/PhD degree
  • CFA / FRM certificates preferred
  • Knowledge of Oracle PL/SQL or SQL would be a plus
  • Have experience in banking risk management consulting services, especially in RWA or ALM measurement area
  • Understand how does bank develop and operate their business and understand the banking products. At least one Basel project or ALM project experience in the Banking industry
  • Familiar with Basel or CBRC guidelines
  • Have experience in training, presentations and/or workshop facilitation
  • More than 50% travel to clients onsite
40

Senior Product Consultant Resume Examples & Samples

  • Client-facing requirements gathering and analysis
  • Perform project management functions and support client PMO teams
  • Work closely with clients and our product management teams to design and implement new functionalities
  • Configure and/or customize various financial and process-related aspects of the software utilizing Moody’s proprietary or industry standard software tools
  • Assist our clients to build interfaces to our data-warehouse (i.e. data mapping)
  • Help to install or upgrade our software and provide on and off-site technical support
  • Analyze and solve software (installation or configuration) issues
  • Provide user and technical training
  • Utilize our tracking systems (issues, timesheet)
  • Actively participate in enhancing our product suite and knowledge database (e.g. documentation review, feedback on products/project methodology, development of “how-to” entries, etc.)
  • Support our clients in the execution of their testing methodology
  • Converse with client technical resources and Moody’s subject matter experts to analyze and document issues and convey corresponding solutions
  • Provide coaching and mentorship to junior resources on client engagements
  • The position will require regular travel to client sites (up to 80+%)
  • Bachelor’s degree required and graduate degree (e.g. Master's/MBA) desired, preferably in Computer Science, Finance, or Mathematics
  • Working knowledge of Oracle PL/SQL, including functions and stored procedures
  • Capability to participate in all phases of a software implementation project, with prior services experience of at least 5 years required
  • Hands-on profile: the candidate must be able to troubleshoot computer systems and programs
  • Problem solving skills: the candidate must show competencies and interest in solving functional and technical problems such as analyzing and solving product defects
  • Excellent verbal and written communication skills, including good presentation skills, and the ability to build strong professional relationships at all levels, with both internal and external parties
  • Understanding of accounting concepts, credit decision processes, and/or financial instruments
  • Experience in Banking, Software, Consulting, and/or Risk Management industries strongly preferred
  • Prior knowledge of Basel regulations, Asset/Liability Management practices, and regulatory reporting strongly preferred
  • Proactive attitude with the ability to multi-task and deliver under tight deadlines
  • Fluency in English required
41

Portia Product Consultant Resume Examples & Samples

  • Maintain billability targets
  • Maintain a high level of customer referencability by ensuring the successful client ‘Go Live’ milestones
  • Manage client expectations and project scope
  • Work with project managers, other consultants, and multiple levels of client personnel as part of overall project team
  • Exceed Professional Services revenue goals through individual billability target of 70% and contribution to revenue generation through expanding projects, identifying sales opportunities, assisting in sales process, and marketing Professional Services
  • Help to create and refine implementation methodologies, process standards, tools, and best practices in order to effectively implement solutions
  • Create high quality written project documentation
  • 4+ years of industry experience is required (portfolio/fund accounting, performance, buy-side investment management operations, and/or similar financial services industry experience)
  • Consulting and project management skills and experience is a plus
  • Ability to troubleshoot issues at detail level while maintaining ‘big picture’ view
  • Ability to manage high pressure client situations and build trust with client
  • Ability to prioritize tasks and issues across multiple simultaneous projects/assignments
  • Ability to synthesize and communicate complex issues to all audiences
  • Ability to communicate well with internal and external stakeholders
  • Possess solid understanding of customers’ business strategies, needs, and opportunities
  • General knowledge of hardware and software technologies related to company's products
  • Excellent interpersonal skills and customer management skills
  • Strong customer (internal and external) communication and presentation skills
  • Proactive & self-motivated; possess ‘find a way to get it done’ attitude
  • Ability to work with limited supervision in fast-paced client environments
  • Outstanding time management skills and attention to detail
  • Advanced degrees and professional certifications (MBA, CFA, etc.) are considered a plus
42

Analytic Product Consultant Him-telecommute Resume Examples & Samples

  • Review sales assessment document and any other client information to determine scope of the project and potentially any implementation concerns
  • Participate in introduction call, scoping visit and discovery visit to review current workflow, analyze operational processes, and determine future workflow and operational processes. Address concerns to Project Manager, Director of Product Management and Vice President of Implementations, Technical Engineering and/or any other team appropriate within Optum to optimize how the product and/or services will best integrate into the client’s processes and systems
  • Participate in weekly project meetings with members of the implementation team (internal and external) to review the project task plan and evaluate progress; provides input throughout the implementation and post implementation process
  • Proactively identify project concerns, and communicates to the Project Manager, Director of Product Management and/or Vice President of Implementations
  • Document and communicate task status, progress to facilitate a smooth implementation, and/or any risk associated with the project
  • Act as primary organizer and trainer for user acceptance training and testing (UAT)
  • Address issues to the Project Manager, Director of Product Management and Vice President of Implementations, Technical Engineering and/or any other team appropriate within Optum to solve any issues identified
  • Conduct End User Training
  • Key individual to support go live and post go live activities
  • Act as a primary, detailed, hands-on expert for Enterprise Computer Assisted Coding Product (hospital and professional) and additional modules approximately 90 days post implementation
  • Ensure the client meets or exceeds their expected return on investment (ROI) while utilizing the computer assisted coding solution
  • Promptly communicate bugs, client concerns, enhancement requests or application changes to product manager and others as appropriate
  • Present reviews and explain standard benchmark customer analysis reports to health system executive sponsors
  • Liaison between client, product management, and engineering
  • Act as a primary, detailed, hands-on expert for Optum’s Enterprise Computer Assisted Coding Application and all modules for the Client Relationship Manager Team
  • Maintain a solid understanding of software products’ functionality and optimal end user application of associated features and functions
  • Bachelor of Science degree in Health Information Management, Healthcare Informatics, or equivalent and / or a combination of college and equivalent work experience in the healthcare industry
  • 5+ years of experience in Acute Care Healthcare system
  • 8+ years of experience functioning as a software product and / or domain expert in large health care systems, healthcare practice management or the managed care space
  • 2 years of experience with ICD10 / CPT Coding
  • Knowledge of Health Information Management with a good understanding of Revenue Cycle (Coding Process)
  • 2+ years of experience managing large-scale projects where deadlines are met on or ahead of schedule
  • Demonstrated customer service skills (direct on-site client representation)
  • A strong working knowledge of electronic medical record systems (EMR), hospital information systems (HIS), and billing systems
  • Time management skills; ability to multitask and manage competing priorities
  • Strong written and verbal communication skills that can effectively communicate with a diverse workforce
  • Executive presence and interaction skills
  • Strong interpersonal skills, with a high degree of self-motivation and ability to work independently through effective influencing
  • A good understanding of ICD9 / CPT coding
  • Intermediate knowledge of Excel
  • Must be willing and able to travel, including overnight, as needed up to 80% of the time
  • Certified as an RHIT, RHIA, CCS, or CPCH
  • Skilled with MS Office
43

Product Consultant Resume Examples & Samples

  • Able to manage product projects and maintain product knowledge
  • Answering questions for assigned products and projects
  • Assist in product redesign and project work for the next generation products
  • Support the development of market and sales strategies and value proposition
  • 4+ years of Product Management / Product development experience
  • Demonstrated project management skills or experience
  • Proficiency with MS Office applications (min. of 3 years exp)
  • Demonstrated ability to achieve goals in a matrix environment
  • Demonstrated ability to work collaboratively and influence others
  • Worksite / voluntary benefits experience
  • Project Management experience (PMP certification)
44

Product Consultant Resume Examples & Samples

  • Demonstrates clearly and effectively Optum360s’ RWS application suite benefits and best practice model to ensure integration into the clients processes and systems
  • Analyze complex workflow / business requirements within the revenue cycle for large healthcare facilities and design efficient solutions
  • Ensures workflow process documentation is accurate, complete, current and warehoused appropriately
  • Proactively identifies project concerns, and communicates timely and effectively to the Sr. Product Consultant
  • Works with the Sr. Product Consultants and Product to provide business requirements and stories for Product Enhancement Functionality
  • Assists with developing and managing User Acceptance Testing (UAT) for new implementations
  • Participates in Release testing and validation
  • Assists with developing and participates in Training for our E2E clients using our technology
  • Assists client with reporting training and support as needed post go live for monitoring performance
  • Provides post go live support for Workflow and other items as needed
  • On time successful deployment of RWS applications
  • Adherence to Optum360 Best Practice Standard Operating model within deployment or appropriate variance approval
  • Client Satisfaction with deployment and configuration of technology
  • 5+ years in Revenue Cycle Management, with involvement in technology deployment, provider or vendor experience
  • Technical Knowledge of Revenue Cycle Operations
  • Strong process orientation, problem solving and troubleshooting skills and a firm commitment to quality
  • Must be willing to travel and support onsite presence, as needed, up to 80% of the time
  • Prior Consultant background, with a focus on process improvement, preferably utilizing technology
  • Healthcare certification (HFMA or AAHAM)
45

Lead Product Consultant Resume Examples & Samples

  • 10 - 15 years of hands-on QA experience on all STLC phases
  • P&C Insurance Domain Knowledge with hands-on Test Automation experience
  • Experience in Test Automation
  • Guidewire product (Claims Center, Billing Center or Policy Center) knowledge
  • QTP automation skills
  • Test Automation on Insurance products
  • Should be able to work individually and be able to report to Customer organization directly
  • Experience in test optimization techniques
  • This position may require travel or relocation to the client location
46

Product Consultant Resume Examples & Samples

  • Guidewire Configuration certification preferred, but not required
  • Must have at least 2 years of experience in custom software development projects
  • Ability to work on Guidewire Plug-ins, Messaging, and API
  • Data integration skills and knowledge to integrate via point to point or via ODS
  • Understand the interface requirements and configuration architecture
  • Create Design Document for the integration
47

Product Consultant Resume Examples & Samples

  • 8 - 10 years of hands-on QA experience on all STLC phases
  • Experience in Test Automation testing is must – QTP
  • Guidewire Product working knowledge
  • SQL experience in must
  • QTP automation skills is must
  • Test Reporting and Metrics
  • Test Automation on Insurance Products
  • Should be able to work individually and be able to report to Customer organization directly Experience in test optimization techniques
  • Agile QA & Understanding on TDD/ATDD/BDD development patterns
48

Qnxt Product Consultant Resume Examples & Samples

  • Helps to drive the implementation, including the completion of requirements definitions, functional specifications, implementation and unit system testing and development
  • Assists in modeling and blueprinting of the overall business and technical solution
  • Delivers domain expertise in multiple application areas
  • Participates in business assessment initiatives producing feasibility and recommendation documents
  • Collaborates with other project members on technologies, approaches and troubleshooting
  • Assist in delivering demonstrations and presentations
  • Requires 0-2 years related experience in QNXT, Healthcare. Consulting experience is a plus
  • Must possess a strong QNXT configuration knowledge and experience in multiple areas including but not limited to Provider / Contracts, Sponsor / Policy / Premium / AR, Membership / Eligibility / Benefit Plan, Claims, Customer Service
  • The Business Consultant will be responsible for identifying, documenting and validating end-to-end solutions to meet requirements for Client
  • The Business Consultant collaborates with all necessary project resources and may assist in orchestrating the resources and activities necessary to perform the work and deliver the end results, objectives or outcomes. Assist in providing overall guidance on the product configuration of client systems and products and their structure and interface
49

Private Exchange Product Consultant Resume Examples & Samples

  • Support all Product activities for Mercer Marketplace and identify interdependencies with other parts of the exchange team (technology, operations, LAD and Voluntary product, etc.), and participate in discussions with the broader team
  • Support development and ongoing refinement of the following activities related to the Private Exchange: Mercer scope, marketing materials, sales processes and approach, carrier and employer contracting, compliance activities, and employer decision and implementation guides
  • Support development and refinement of product designs, both self-funded and fully-insured
  • Support and lead product implementations with carrier partners, including support of the contracting process
  • Train market teams and support escalations from market teams and complex cases
  • Play a role in employer implementations on the Mercer Marketplace and serve as a resource for client teams and market teams supporting employer implementations
  • Provide ongoing vendor management of the carrier partners on the Mercer Marketplace, including serving as an intermediary with the carrier relations team and identifying and addressing questions with the carriers, as needed
  • Manage the quality and timeliness of deliverables
  • Participate in client and carrier calls and meetings, as appropriate
  • Understand products, services and tools including vendor/carrier markets, including developing relationships with vendors in order to understand and compare products and services being offered and recommend solutions to clients
  • At least five years of industry related experience, including fully-insured plan experience
50

Product Consultant Resume Examples & Samples

  • Team with a sales executive to conduct senior-level presentations and implementation insights demonstrations for prospective members (clients); framing the argument in a compelling, engaging and credible fashion
  • Establish membership positioning and educate marketers on best practices to acquire new business
  • Partner with the leadership team, conduct strategic planning; collect and analyze competitor and market information to enhance existing product portfolio
  • Health care industry experience and expertise
  • Presentation experience
  • Teaching experience
  • Ability to conduct executive level presentations and facilitate group discussions
  • Proven experience managing client relationships
  • Business development and/or consultative sales experience in a professional services environment
  • Proven experience managing multiple, competing priorities
51

Product Consultant Resume Examples & Samples

  • Strong project coordination and documentation skills
  • Ability to build strong and collaborative relations with internal and external clients through face to face interactions as well as through phone and email conversations
  • Proactive approach to information and knowledge acquisition
  • Strong consultation and negotiation skills
  • Strong technical affinity for application configuration, data analytics etc
  • Ability to effectively and clearly convey information via a variety of different methods targeted to varying audiences to yield maximum effect and benefit
  • Ability to manage multiple and varied tasks with enthusiasm and prioritize workload whilst maintaining attention to detail
  • Application software configuration and deployment experience
  • Applied knowledge of risk management methodologies
  • Experience as a systems analyst, business analyst, project manager or consulting professional preferably with experience of system design and implementation in the pharmaceutical/biotech industry
  • Adequate experience to accommodate delivery of key accountabilities specific to level within role
  • Proficiency in MS office
  • Familiarity with FDA regulations such as 21 CFR Part 11 and GxP helpful
  • Senior and Principal: Consulting or professional services experience
  • Senior: Experience of working in an Implementation Consultant role typically gained over 1-2 years
  • Principal: Experience of working in an Implementation Consultant role typically gained over 3+ years
52

Product Consultant Resume Examples & Samples

  • Makes product presentations, answers prospect questions and is knowledgeable about prospect business needs
  • Leverages product, industry and business process knowledge to formulate business solutions that serve prospect business needs
  • Delivers product demonstrations for supported solution set
  • Works as a member of a sales team to assist in the sale of assigned products or services to identified key accounts
  • Demonstrates basic knowledge of specific products including various solutions, market and competitive intelligence
  • Provides product content to sales executive for inclusion into proposals for clients utilizing FIS resources and tools
  • Assists in developing sales plans, strategies and product sales presentations
  • Evaluates existing systems and/or user needs to analyze, design, recommend and implement system changes
  • Identifies challenges and issues within the product sales process
  • Strong knowledge of financial and/or payment solutions technology including systems, applications and banking practices as well as emerging technologies
  • Communicates ideas both verbally and in written form in a clear, concise and professional manner appropriate to audience including executive levels
  • Requires solid decision-making and problem solving skills
  • Analytical skills are required to determine client business needs and requirements
53

Junior Product Consultant Resume Examples & Samples

  • Run and Maintain Production
  • Bachelor’s degree in an Analytics related field
  • Self-directed with high ability to work independently
  • Insatiable appetite to learn
  • Pride and ownership to want to make everything better
54

Product Consultant Internship Resume Examples & Samples

  • Bachelor’s candidate in an Analytics related field
  • Ability to manage multiple tasks, set goals/benchmarks for projects, and meet deadlines is critical
  • Collaborative spirit
  • Professional poise
55

Facets & Qnxt Product Consultant Resume Examples & Samples

  • Facets and QNXT product knowledge and expertise in Oracle, SQL skills
  • Solid Communication Skills both written and verbal. Good organizational skills and comprehension capabilities
  • Solid Communication Skills both written and verbal. Good organizational skills and comprehension capabilities. Facets and QNXT product knowledge and expertise in Oracle, SQL skills
  • Bachelor’s degrees in business Administration or Healthcare managements, or equivalent combination of education and work experience can be taken in to consideration in lieu of degree
  • Supporting internal and external client on product implementation, enhancement or integration projects for Facets and QNXT. Utilizing professional concepts and company objectives to resolve complex issues and defining and developing the migration solutions
  • Analyzing, designing, coding and testing and implementing quality custom solutions within the development life cycle
  • Evaluating marginally complex customer business software business/technical requirements and software/product objectives; developing application solutions to meet these customer needs
  • Serving as a product expert to new clients during installations
  • Estimating timeframes and quality and quantity of resources required to successfully complex activities
56

Operations Product Consultant Resume Examples & Samples

  • Manage product assortment development and expansion
  • Inventory management and forecasting
  • Manage out of stock issues
  • Day-to-day Vendor management role
  • Product competitive analysis
  • Manages product assortment lay out and catalog set-up
  • Client management and customer service support for issue resolution
  • Product sales kits for UHC clients
  • AdHoc product set-up and system support
  • UHC client presentations and key metric reporting
  • Manages DMS program
  • Bachelor’s degree in Business or related area
  • 4+ years in an Operational role
  • 4+ years of experience in an Over-the-counter Benefit
  • 4+ years of experience in health related product assortment development and management
  • 4+ years of experience in health insurance industry
  • 4+ years of process improvement experience
  • Highly detailed oriented
  • Ability to proficiently manage multiple projects at once
  • Excellent verbal communication skills both in-person and virtually
  • Excellent written communication skills and presentation skills
  • Advanced skills in Excel
57

Senior Product Consultant Resume Examples & Samples

  • Proactively identifies project concerns, and communicates timely and effectively to the Project Manager, Director of Product Management, and / or Senior Product Consultant
  • Oversees Senior Product Consultants and Product Specialists assigned to the client and ensures seamless integrated communication with the client
  • Reviews Sales assessment document and any other client information to determine scope of the project and identify and proactively address any potential implementation concerns
  • Participates in introduction call, scoping visit, and discovery visit to review current workflow , analyze operational processes, and determine future state best practice workflow and operational processes
  • Primary responsibility for completion of the Business Requirement document, and participates in the Project Charter completion and Technical Business Requirement
  • Works with cross functional teams across the overall E2E project to ensure alignment and is proactive in identifying process and technology improvements that will support Optum360 SLA’s, both works with Clients and Product to provide business requirements and stories for Product Enhancement Functionality
  • Participates in weekly project meetings with member of the deployment team (internal and external) to review the project plan, and evaluate progress; provides input throughout the implementation and post implementation process
  • Assists with developing Training for our E2E clients using our technology
  • Accountabilities
  • Bachelor’s degree and / or a combination of college and equivalent work experience
  • 7+ years in Revenue Cycle Management, with heavy involvement in technology deployment , provider or vendor experience
  • Technical knowledge of Revenue Cycle Operations
  • Experience managing large scale projects where deadlines are met or ahead of schedule
  • Prior Consultant background with a focus on process improvement, preferably utilizing technology
  • HFMA Certification
  • AAHAM - CRCE - certification
  • Proven leadership ability across all levels of an organization, including executive level
  • Time management skills; ability to multi task and manage competing priorities
  • Strong written and verbal skills that can effectively communicate with a diverse workforce
  • Executive Presence and interaction skills
  • Capability to mentor and support team to ensure growth potential to support Optum360 E2E clients
  • Five to ten years’ experience presenting revenue cycle process improvement efforts at a senior level
  • Five or more process improvement experience
  • LEAN, Six Sigma Certification
58

Senior ATM Product Consultant Resume Examples & Samples

  • Previous self-service product and/or channel management responsibilities
  • Ability to translate strategy into multi-generational plans and detailed execution tactics
  • Experience in defining and articulating business requirements
  • Highly action oriented individual that projects enthusiasm and determination
  • Experience working in a matrix environment with ability to develop collaborative relationships with internal and external partners
  • Strong communication and influencing skills across peers and counterparts in partner organizations
  • Maintains an executive presence with the ability to influence senior management
  • Working knowledge of technology and software development processes/cycles
59

Product Consultant Resume Examples & Samples

  • Candidate must have sales or technical experience and basic knowledge of industrial automation solution sets and architectures
  • Understanding of “networking products” as a critical component of common automation system
  • Ability to demonstrate the value of our SCALANCE & RUGGEDCOM product lines and our unique differentiators
  • Ability to discuss the basic components of an automation system: PLC's, HMI, and SCADA
  • Education: BS/BA in related discipline, or advanced degree, where required, or equivalent combination of education and experience
  • Typically 8-10 years of successful experience in related field and successful demonstration of Key Responsibilities and Knowledge as presented above
  • Anticipated travel: 70%
  • Familiarity with Siemens’ SCALANCE and RUGGEDCOM product lines
  • Familiarity with commonly sold competitive Communication & Networking product lines in US industrial markets (Moxa, Phoenix Contact, NTron, Cisco)
  • Familiarity with local channels to market and of customers in North industrial sales region
  • Experience in competitive account conversions
  • Any type of CISCO certification or equivalent
60

Sephora Product Consultant Resume Examples & Samples

  • Assists Clients – You seek out clients and do whatever you can to ensure they have an amazing experience through great service, targeted selling, and product application. You listen, help, and you make them want to come back
  • Participates in a learning environment – You are always asking questions and are curious to learn more about beauty. You feel that sharing your product knowledge with others is rewarding and you love seeing the smile on a client’s face when you find a product they love!
  • Participates in operations – You take pride in your work, keeping your assigned area well-stocked, well-merchandised, and hygienic. You enjoy working as a team to maintain a beautiful environment for your clients to shop
  • Supports company programs – You are happy to participate in and represent company programs that positively impact the business. You are comfortable discussing reward programs and inviting clients to special events
61

Senior Product Consultant Resume Examples & Samples

  • Participates in introduction call, scoping visit, and discovery visit to review current workflow, analyze operational processes, and determine future state best practice workflow and operational processes
  • Achievement of Optum360 SLA’s
  • AAHAM - CRCE certification
62

Product Consultant Resume Examples & Samples

  • Responsible for the design, development, management of new, existing or acquisition products
  • May work with internal or external business constituents to determine product future direction or respond to product inquiries
  • May be project - based and involve working within multiple product functions
  • Incumbent will be act as a subject matter expert for the Claims Manager product
  • Ensure delivery of committed functionality, enhancements and defect fixes
  • Incumbent will facilitate internal and external client demos and training sessions
  • Product documentation creation, client portal and community site updates, and RFP response duties
  • Monitors operational reporting to proactively identify needed intervention or process changes
  • Supports Product Managers in ensuring successful implementation of new clients and / or providers
  • Identifies solutions to non - standard requests and problems
  • Solves moderately complex problems and / or conducts moderately complex analyses
  • Works with minimal guidance; seeks guidance on only more complex tasks
  • Translates concepts into practice
63

Product Consultant Senior Resume Examples & Samples

  • Makes product presentations, answers prospects' questions and is knowledgeable about prospects' business needs
  • Leverages product, industry and business process knowledge to formulate business solutions that serve prospects' business needs
  • Serves as a resource for demonstration scripting and enhancement recommendations
  • Demonstrates basic knowledge of specific products including various solutions, market, and competitive intelligence
  • Provides product content to sales executive for inclusion into proposals for clients - utilizing FIS resources and tools
  • Assists in the development of sales plans and strategies
  • Assists in the development of product sales presentations
  • Provides product related responses to RFPs
  • Provides sales support business solutions
  • Evaluates existing systems and/or user needs to analyze, design, recommend, and implement system changes
  • Takes an active/ownership role in resolving issues and challenges within the product sales process
  • Maintains a network of contacts keeping product knowledge current
  • Assists in finding solutions to product sales challenges
  • Good understanding of specific FIS products and services
  • Communicates ideas both verbally and in written form in a clear, concise, and professional manner appropriate to audience including executive levels
  • Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public
  • A fair amount of travel is required
64

Product Consultant Resume Examples & Samples

  • Manage and initiate cross-segment projects and initiatives that require problem solving, relationship building, influencing and analyzing
  • 4+ years of Product Management / Product development or Implementation / UHC Operations experience
  • Proficiency with MS Office applications (min. of 3 years exp) especially Excel and PowerPoint
  • Can be located in office or telecommute
  • Expertise in understanding FACETS - Beta and other UHC platforms
65

Card Mktg Product Consultant Resume Examples & Samples

  • Direct marketing experience with 1-2 years of production experience
  • Knowledge of direct mail tactics and creative development for direct mail marketing
  • Demonstrated ability to identify, analyze and solve problems
  • Consistent attention to detail
  • Ability to manage multiple priorities with focus on meeting deadlines
  • Ability to work effectively in a multi-task, high-volume environment
  • Self-motivated and results-oriented
  • Proficient with Microsoft Word, Excel, Powerpoint, Adobe Acrobat Professional, Adobe Reader, Filemaker Pro
  • Ability to operate across organizational lines and communicate with all levels of management and business partners within internal and external business areas
  • Previous experience working with creative agencies
  • Previous project management skills/experience
  • General understanding of HTML with ability to read/write
66

Product Consultant Resume Examples & Samples

  • Manage cross-segment projects and initiatives that require problem solving, relationship building, influencing and analyzing
  • Determine appropriate solution for our prospective clients that support their population health strategy
  • Serve as the SME (Subject Matter Expert) to internal and external clients on our capabilities, product options and integrated services
  • Serve as a Population Health thought-leader in client-facing opportunities, representing the broader-view of the Optum value story
  • Cross-training with peer SME’s and their products and capabilities
  • Pre-sales solution design, finalist presentation and follow-up
  • Pre-sale documentation of solution design (products used, intended configuration)
  • Proposal Support
  • Responding to unique RFP questions in partnership with proposal team, maintaining RFP boilerplate responses based on new data or enhancements in partnership with product managers, marketing and proposal content managers
  • Creative design collaboration on client needs within available capabilities
  • Use and tailoring of standard marketing tools for client-specific discussions
  • Assistance with sales and account team training and navigation to requested information or process steps
  • Maintain clear understanding of competitive intelligence, news, and reading recommendations for market developments
  • Maintain complete client solution design documentation
  • Capture market demand details for product enhancement requests from clients
  • Bachelor's degree in Marketing, Communications, Technology, Public Health, Wellness / Fitness or a related field
  • 4+ years of consumer or B2B marketing experience
  • 3+ years of client-facing / consulting experience
  • 4+ years Microsoft Word and Power Point experience
  • Demonstrated success in sales / marketing written and verbal communication
  • Experience creating and conducting presentations to a large group and to C suite via phone, virtual meeting (WebEx) and in-person
  • 3+ years working in the healthcare industry
  • Writing samples required with proposal writing experience
  • Must be able to provide writing samples upon request
  • 25% Travel
  • Population Health program experience (wellness programs)
67

Senior Product Consultant Resume Examples & Samples

  • May act as project manager for Moody’s Analytics (manage project timeline, deliveries, resources and issues/risks)
  • Conduct Gap Analysis and/or gather requirements for new functionalities
  • Install/Upgrade or help install/upgrade our software
  • Provide Implementation Team functional and technical training
  • Assist our clients with building interfaces to our data-warehouse (data mapping)
  • Configure our software to match the clients’ needs
  • Design and build some custom features based on our toolkits
  • Participate in the testing activities (unitary, integration, UAT)
  • Anticipate and Escalate Product/Client issues to Product Managers when necessary (product enhancement requests, defects, etc)
  • Track project hours and client issues into tracking system
  • Track the revenues with Finance Department
  • Requires a significant amount of travel to client sites
  • Undergraduate/first-level degree (e.g. Bachelor’s degree) required, preferably in finance or banking/computer technology
  • Graduate/second-level degree (e.g. Master's/MBA) preferred
  • Experience in Banking and/or Software Industries, and Risk Management
  • Understanding of Basel and/or ALM processes preferred
  • Experience as a lead consultant or Project Manager within a client facing environment
  • Extensive service delivery experience, ideally within financial software organisation related to commercial credit risk
  • Understanding of technical concepts, development techniques, operating systems and database subsystems such as Oracle and SQL Server
  • Experience of managing Data Mapping between systems of financial and risk data an advantage
  • Proven problem solving skills in a technical environment
  • Clear written and verbal communication skills
  • A strong client focused orientation with the drive and enthusiasm required to achieve results and assume customer satisfaction
  • Fluency in English and French is essential
68

Product Consultant Resume Examples & Samples

  • Self - starter and key contributor
  • Ability to work through matrix environment
  • Problem solve complex business issues with ability to see both short - term and long - term solutions
  • Proficiency with MS Office applications
  • Proficient with data analytics with ability to translate data into meaningful action items for business
  • Proficiency with MS Office applications (minimum of 3 years experience)
  • Solid understanding of key components of product management
  • Experience with managing large scale initiatives across functional areas
69

Product Consultant / Manager Resume Examples & Samples

  • Part of the Factory Automation Business Unit’s Product Marketing group, reporting to the Manager, Product Marketing
  • Acquisition of new manufacturers/suppliers + "OEMs" of automation components for PROFINET (PN RT + PN IRT). Continuous support of the defined manufacturers and goal-oriented management toward the realization of a PN interface
  • Regular attendance at industry fairs and generation of leads at potential manufacturers for PN technology. Influencing of end customers with regard to aspects of Industry 4.0 with focus on industrial communications. Support for the presentation to manufacturers, committees and customers
  • Creation of presentations and local publications (articles). Development of local customer-benefit arguments and of the unique selling points for manufacturers
  • Intensive consultation + support for the manufacturers on PN-technology selection (e.g. ERTEC, TIGER, Hilscher ASIC, HMS-Module, etc). Coordination of the manufacturers development support (e.g. PIC)
  • Analyze the local market and identification of importance and strategic manufacturers and "OEMs"
  • Guidance and support during the development cycle of manufacturers and provision of information and optimization in PN technology development portfolio (DevKit) to product management in HQ Nbg/M
  • Forceful monitoring and documentation of the opportunity list with a regular report with degree of process and communication (p/month) to the HQ in Nbg/M
  • Initializing and support of the local PI organization by realizing the PN-Technology Marketing measures. (e.g. Initializing and planning of local development workshops, Newsletter, etc.)
  • Monitoring of competitors and processing of the competitor information for PRM and the sales teams
  • Knowledge in automation business especially programming of SIMATIC and STEP7
  • Skills regarding filed bus systems (EthernetIP, PN, EtherCat, etc) and Ethernettechnologie generally
  • Detailed know-how in embedded architectures: Micro Controller, real-time operation systems, HW-Design and porting of program code idealy with R&D Background
  • Self-confident and proactive communication with manufacturers/suppliers and customer. Outstanding presentation skills. Communication is a key aspect of this role – verbal and written. Presentation skills are required both in delivering presentations, but also in developing standardized presentations and tools for use by the sales community
  • Advanced skills to independently resolve very complex problems not covered by existing procedures or practices
  • Displays a high level of critical thinking in bringing successful resolution to high-impact, complex, and/or cross-functional problems
  • Demonstrates and applies comprehensive knowledge of field of specialization to the successful completion of complex assignments. Demonstrates advanced knowledge of concepts, practices, and procedures of particular area of specialization
  • BS/BA in related discipline, or advanced degree, where required, or equivalent combination of education and experience
  • Typically 8-10 years of successful experience in related field and successful demonstration of Key Responsibilities and Knowledge as presented above. Advanced degree MAY be substituted for experience, where applicable
  • Travel typically 40 to 50 percent
70

Product Consultant Resume Examples & Samples

  • Develop customer relationships with new and existing dealers
  • Reach the decision maker of the dealership (GM or Owner) and demonstrate the value of the opportunity our dealership software will provide
  • 3-5 years of experience working in a dealership and / or automotive business (preferably at a management level)
  • Successful sales account management experience or technology solutions industries experience
  • Demonstrated ability to represent our products to the automotive industry and model company values by creating a positive impression of the company
  • Experience utilizing Sales Force or CRM technology strongly preferred
71

Product Consultant Resume Examples & Samples

  • Bachelor/Master/PhD degree
  • Familiar with Basel guidelines
  • Based onsite client
72

Product Consultant Resume Examples & Samples

  • General product management - identify and address gaps and opportunities within assigned product(s)
  • Understand the financials of the business and the products to ensure the economics of proposed new or enhanced services are reasonable and profitable
  • Apply knowledge of current solution standards to create consistency in complex solution design processes
  • Participate in meetings as needed to serve as a subject matter expert on products, process and / or services within the scope of responsibilities
  • Work with additional product organizations to coordinate, integrate, partner, and bring even more robust capabilities to market
  • Refine solutions over time to improve performance and deliver value
  • Recognize repeated market needs that current products and capabilities do not meet, and make recommendations to the business on how to adapt appropriately
  • Translate client requests, high - level value propositions, or highly customized service designs into standard, repeatable offerings
  • Build strong working relationships across Optum functional teams to assist in the successful design and launch of new offerings
  • Demonstrate strong documentation and project leadership skills to successfully launch new service offerings
  • Consult on best practices for taking new service offerings to market with successful outcomes for the business and clients
  • 5+ years product, marketing, or project management experience
  • 3+ years Previous product implementation or product development experience
  • 3+ years Previous client and / or account management experience
  • Previous experience facilitating presentations with clients
  • Previous experience within a medical or clinical environment
73

Product Consultant, Customer Contact Center Resume Examples & Samples

  • Degree holder with at least 7 years' experience in the relevant industry
  • Strong knowledge of products, administration procedures, systems and regulatory framework
  • Strong analytical skills and customer focus
  • Self-starter and able to handle project independently
  • Good communication skills in English and Chinese, both written and spoken
74

Direct to Employer Product Consultant Resume Examples & Samples

  • Navigate and influence multiple cross - functional teams in a complex, matrix work environment
  • Forecast revenue or savings opportunities associated with product development initiatives
  • Influence innovation across teams to ensure aligned; cohesive progress across multiple areas including technology, marketing, and service operations
  • Thinks strategically, and creatively, about how employer clients make purchasing decisions for population health management services
  • Leverages market and consumer research to inform the elements of future service model designs
  • Develops external collateral and messaging in partnership with Marketing based on internal and external best practices
  • Actively contributes subject matter expertise during the bid process, RFPs and deal negotiation
  • Engages professionally with leaders across various business divisions within the organization
  • Supports the development of market and sales strategies and value proposition
  • Forecasts revenue opportunities associated with product offerings and presents growth pipeline to Product leadership and Finance
  • Makes decisions quickly and effectively to sustain progress
  • Navigates and influences multiple cross - functional teams in a complex, matrix work environment
  • Influences innovation across teams to ensure aligned, cohesive progress across multiple areas including technology, marketing, and service operations
  • Guides implementation of newly designed solutions, with a focus on aggregator and white label opportunities
  • Bachelor Degree or equivalent work experience
  • 4 or more years of Product Management / Development experience or Marketing / Pricing experience
  • 3 or more years of experience with MS Office applications
  • Effectively communicate at all levels of the organization
75

Guidewire Product Consultant Resume Examples & Samples

  • Experience with Guidewire required
  • At least 2 years of experience participating in large Business Integration efforts and being a member of a project team through all phases of the project lifecycle from scoping and planning, requirements gathering, design, development, testing, and go live
  • Strong GOSU and Java background
  • Configure the application points as per specification using Guidewire or J2EE components
  • Perform code review, and shake down test and deliver
  • Work in Agile environments
  • Prepare summary & detailed case study for the project
  • Contribute towards updating knowledge assets
76

Guidewire Product Consultant Resume Examples & Samples

  • Requirements Gathering through direct user interviews as well as formal and informal sessions
  • Analyzing System & Functional Specification
  • Facilitate Joint Application Design (JAD) Sessions with business users and development team to drive out detailed business requirements
  • Minimum 3 years’ experience in Property and Casualty
  • Property and Casualty Business Analyst with Guidewire experience
  • Ability to communicate technical concepts to all audiences verbally and in writing
77

Product Consultant Resume Examples & Samples

  • Monitors the engagements’ progress after the on-site review addressing any subsequent issues arising, uncompleted tasks, and any problems disclosed in assigned functional areas
  • May play a key role in the training of client and internal personnel on product enhancements, new systems, or procedures
  • Exceptional verbal and written communication skills. Ability to relate to and communicate effectively with all levels of client personnel in an organized and professional manner
78

Oipa-product Consultant Resume Examples & Samples

  • Create training programs
  • Collaborate with the Product partner for the training
  • Drive training plan and logistics, Define composition of training batches
  • Etc
  • Conduct resource planning
  • Collect new achievements, new implementations and circulate the same on quarterly basis with the leadership as well as the products team
  • Monitor updation of proposals, case studies and learning?s
79

Product Consultant Resume Examples & Samples

  • This role requires a high level of financial and accounting expertise coupled with an affinity for working directly with clients to solve complex problems. Beyond the responsibility for maintaining the day-to-day relationship with our clients, we expect the Application Specialist III to have an excellent understanding on financial accounting and reporting including General Ledger applications, Accounts Payable and Fixed Assets accounting systems in a banking environment
  • The Application Specialist III should enjoy teaching complex financial concepts and have a working knowledge of banking operations, reporting, and procedures and possess a thorough knowledge of financial accounting operations. The Application Specialist III plays a key role in educating, supporting and consulting with the finance leadership, investment and treasury accountants at client institutions
  • In this position, you will have the opportunity to become an expert in understanding and measuring the impact of all the components that monitors an institution’s financial accounting systems. The successful candidate will become a valued partner to our clients, providing the financial accounting expertise that allows them to maximize the investment they’ve made in choosing Fiserv’s Prologue financial accounting software suite
  • Assist client financial institutions with the resolution of Financial Accounting software application issues in a timely manner consistent with department performance metrics
  • Maintain client support database by following standard operating procedures related to documenting incoming client calls and resolution details
  • Validate product defects prior to submitting to 2nd Tier Technical Support Group
  • Prepare materials for and perform product training and implementations at client and third party sites, an ability and willingness to travel up to 10% % is required
  • Instruct prologue Financial Accounting WebEx training as needed
  • Participate in testing software
  • Contribute to the development and maintenance of a library including knowledge base, documentation, periodicals and electronic sources
  • Actively cultivate existing client relationships. Goals are retaining clients and support payments, enhancing the use of our software products, and increasing client satisfaction
  • Review software documentation, training manuals and user guides for accuracy and usefulness
  • Position normal hours are 9:00 AM – 6:00 PM; however, this position requires flexibility in work hours and may rotate with other staff members to cover extended support hours
  • A Bachelor’s Degree in Business or Finance or equivalent experience in a related discipline is required
  • Requires a minimum of three to five years general accounting experience
  • Two years of financial accounting experience in a bank or other financial institution
  • General Ledger experience highly desirable
  • Bank Operations experience is a plus
  • Experience in a support role related to financial software is highly desirable
80

Product Consultant Resume Examples & Samples

  • Provide consultation, structured training courses, skill transfers, implementation assistance, primarily at the clients offices
  • Advise Clients with implementation issues related to data configuration, business processes and the successful set up and operation of designated products
  • Help and assist Support Services in the investigation of issues relating to the operational use of designated products when requested by the Line Manager
  • Develop and review user documentation and training collateral as instructed
  • Manage the implementation of designated products for clients as directed by the Lead Senior Product Consultant, Service Delivery Manager and / or the Global Services Director for Northern EMEA
  • Provide accurate and timely information to Project Managers, Managers and Directors on the delivery of training, consultancy and related services
  • Ensure that consultancy or training materials are available for, and suitable to, the carrying out of these functions
  • Follow the directions of the Services Delivery Manager / Principle Consultant / Senior Product Consultant in the development of new skills or techniques that may enhance effectiveness
  • 2+ years work experience as a Product Consultant or in a similar role
  • Ability to work independently in an unsupervised environment
  • Innovative person with strong analytical and problem-solving skills
  • English language skills at a native-speaker level are essential, additional language skills are welcome
  • Willingness and ability for frequent (occasional overseas) travel is a pre-requisite
81

Senior Product Consultant Resume Examples & Samples

  • Directs the development of specific products/ product lines, including current and future local product strategy, definition, market positioning, requirements analysis, and pricing
  • Leads the planning and execution of sales and marketing strategies for a particular product line including market analysis, forecast, strategic pricing reviews and related action plans to ensure product profitability
  • Manages product life cycles, including new product development and product roll out
  • Drives product innovation to create product differentiation, increase market positionand generate additional revenue
  • Coordinates with internal customers in regard to product costing, bid proposals, product quality issues, delivery and scheduling to ensure customer needs are understood and that Siemens strategically and tactically responds to them
  • Communicates with internal and external customers on product development, product enhancement and product delivery
  • Maintains knowledge of current market trends. Conducts research on future needs, market analyses of competitor’s products and pricing, and synthesize customer requests. Defines and proposes new product opportunities to senior management for consideration
  • Drives revenue growth by proactively communicating with customers to determine what new projects may be available to insure that Siemens is positioned to increase revenue with these customers
  • Works with R&D and EM Engineering to evaluate problems and determine solutions for product issues as well as enhancements
  • Structures supplier agreements with Supply Chain and Contracts Administration and then communicates terms and conditions of agreements with the suppliers
  • Defines customer requirements and specifications for new products and current product enhancements
  • Develops business case and defines value proposition for new product development proposals
  • Participates as subject matter expert in customer meetings supporting the introducing new products, delivering detailed technical presentation and driving the resolution of customer concerns
  • Identifies potential acquisition targets and joint ventures
82

Product Consultant Resume Examples & Samples

  • Responsible for the development of local business plans, assesses market penetration, and product positioning to drive competitive advantage, revenue and market share
  • Consults, supports and provide product line information to Global PLM
  • Leads new product definition for the local markets, establishing pricing strategies and developing marketing tools for successful product introduction and market growth
  • Communicates customer feedback to engineering, manufacturing and sales to enhance existing products (s) or product line (s)
  • Drives product innovation to create product differentiation, increase market position and generate additional revenue
  • Develops all Product Information and Customer Service Bulletins
  • Participates in standard committee meetings, representing Siemens’ interests
  • Attends trade shows and demonstrates new products
  • 8 - 10 years of hands on successful experience in directly related product line and successful demonstration of Key Responsibilities and Knowledge as presented above
83

Asst Dir-product Consultant Resume Examples & Samples

  • Experience creating, configuring and maintaining virtual environments, preferably in a VMWare environment
  • Experience installing, configuring and troubleshooting distributed applications on Windows and Linux operating systems
  • Experience installing/upgrading, configuring and troubleshooting Microsoft SQL databases. Working knowledge of SQL is preferred
  • Excellent written and verbal English communication skills
  • Strong troubleshooting and debugging skills
  • Ability to work autonomously with minimal supervision, yet integrate appropriately with the team and other areas within Moody’s
  • Ability to multi task and work to tight deadlines in a changing environment, collaborating with geographically dispersed colleagues from different disciplines. Position requires travel to global datacenters locations
  • Proficiency in scripting using PowerShell, ANT, Ruby, Javascript and Shell scripts is a plus. Knowledge of deployment tools such as Chef, Opscode is a plus
84

Future Leaders of S&P Global Event Product Consultant Development Program Resume Examples & Samples

  • Student selected to attend the event will have the opportunity to create a submission that will be reviewed by the S&P Global team and receive a monetary award
  • 1) Ensure application is submitted via the S&P Global careers site https://careers.spglobal.com
  • 2) When applying, you are strongly encouraged to use a non .edu email address to ensure responses are not submitted to your spam box
  • 3) Submit your resume. Please make sure your resume does not include an email address from an educational institution and/or of any current employers, include your cumulative GPA
  • 4) Ensure your candidate profile and all attachments (resume and cover letter) are complete before submitting your application, as you will not be able to add attachments after you submit your application. Save all files as PDF file with the following name format
85

S&P Global Market Intelligence Product Consultant Development Program Resume Examples & Samples

  • An undergraduate degree in a finance-related field is strongly preferred, as the candidate must have solid knowledge of finance and accounting principles to resolve client questions
  • Strong communication and customer service skills. Problem-solving, time-management, and organizational abilities are also required
  • Preferred 3.0+ GPA
86

Consumer Product Consultant Senior Resume Examples & Samples

  • Driving improvements in portfolio performance (penetration, activation and
  • Coordinating and liaising across internal and external partners to deliver
  • Bachelors’ degree required. Degree in Business preferred
  • Minimum 5 years’ related product management experience in debit and ATM
87

Optuminsight, Product Consultant Resume Examples & Samples

  • Anticipates customer needs and proactively develops applications solutions to meet them
  • Authorizes deviations from standards
  • Medical Technology experience
  • Life Sciences Discipline
88

Asst Dir-product Consultant Resume Examples & Samples

  • Experience of working in a Software implementation role
  • Significant experience in the Banking Industry within risk management
  • Excellent knowledge of existing and international regulatory requirements (e.g. EU - Capital Requirements Directive - CRD, Basel II) and in depth understanding of the proposed revision of the international regulatory framework (Basel III, CRD 3, CRD 4)
  • Relevant professional qualifications (e.g.FRM or CFA) is a plus
  • Technical skills on Relational databases and SQL
  • Experience in Data Mapping between systems of financial and risk data
  • Capability in drafting Data policies and documentation
89

Senior Product Consultant Resume Examples & Samples

  • Works closely with operations, technology, training and sales management involved in supporting and promoting the product
  • Provides product development and project management consultative services to assigned business areas
  • Engages in cross-functional teams to help develop projects or to implement product development
  • Handles complex and impactful projects
  • Performs other related duties as assigned or required
  • Bachelor's degree in related field preferred
  • 5-8+ yrs. relevant business experience
  • Ability to work cross-functionally and exert influence
  • Experience managing complex projects
  • In order to post for this position, you need the proper work authorization to work in the country where the position is located and not require relocation assistance
90

Product Consultant Resume Examples & Samples

  • Facilitates weekly status meetings working through issue management and resolution. Maintains status reports, issue and action logs, project plans and documentation
  • Performs all set-up parameters to enable production environment
  • Processes change requests, i.e., enable firewalls, sub applications, etc
  • Sets up security and product parameters, third party integration requirements, etc
  • Manages technical activities
  • Facilitates technical questionnaire, manages challenges and issues
  • Facilitates technical call, managing all LAN, hardware peripherals supporting product
  • Facilitates master plan for all PC/workstation validation
  • Builds, authors and configures all application requirements including form integration
  • Tests all authoring modification, including third-party integration
  • Ensures all database distribution is facilitated and validated with every activity during the implementation-conversion process
  • Facilitates and manages project milestones
  • Product definition, gathers business requirements and translates to configuration development and scope
  • Application acceptance, validate, modify and test configuration work and business workflow requirements
  • Trains the trainers – facilitates product specific training and ensures trainers incorporate processes and procedures as designated
  • Develops and facilitates execution of configured software with production data to include transaction processing and balancing
  • Provides implementation-conversion support – develops and manages master conversion plan for implementation from a readiness to full production environment
  • Documents client turnover support for all database configuration to both the client and internal support
  • Communicates ideas both verbally and in written form in a clear, concise and professional manner
  • Requires good working knowledge of FIS systems as well as the industries in which FIS competes for business
  • Ability to understand and apply concepts
  • Ability to handle project commensurate with job expectations
  • Ability to analyze and solve problems using learned techniques and tools
  • Requires human relations, negotiation and documentation skills
  • Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally
  • Flexibility, versatility, dependability
91

Promotional Product Consultant Resume Examples & Samples

  • Engage customers to gather job requirements and translate customer requirements to manufacturing and sourcing Make suggestions to customers regarding product selection and workflow/process improvements to proposed jobs to maximize the benefits to both the customer and the company
  • Key resource and back up for the Sales group. Provide general solutions, assist in developing pricing and provides original/revised job requirements to Planning
  • Primary point of contact for customer(s)
  • Ensure job instructions are clearly communicated entered and verified with the internal sourcing group
  • Confer with customers throughout production to keep them informed of the status of jobs, solicit additional information needed for current jobs and coordinate changes to jobs. Forward/review proofs with customer, obtain approval of materials, such as artwork, color separations, or
  • Work with customers to facilitate prototypes and development of custom promotional product pieces. May coordinate the outsourcing development of prototypes
  • Coordinate the resolution of customer or product issues with customer jobs. Engage appropriate departments to verify the issue and determine the root case. May make recommendations to management on appropriate response to issues that are in the best interest of the customer and the company. Communicate with customers regarding the resolution of issues
  • May provide pre-sales support with customers and discuss the manufacturing capabilities and requirements needed to produce a successful job
  • Confer with sourcing and manufacturing operations to ensure the final product meets customer requirements and company standards
  • HS Diploma in discipline related to functional work or role with 5-6 years of relevant work experience OR demonstrated ability to meet the job requirements through a comparable number of years of applicable work experience
  • Must have experience in promotional products industry. Specifically, must be knowledgeable about products, associated supply base and development of customer offerings
  • Able to apply broad work experience and knowledge when analyzing problems. Must be able identify critical elements, variables and develop solutions. Must be able to organize/prioritize existing resources and incorporate new information, as needed, to implement the most effective solutions. Able to communicate clearly and courteously with those who need to know of decisions/actions/problems. Able to apply excellent business acumen and collaborative skills when resolving problems
  • Able to apply excellent functional computer knowledge in utilizing Microsoft Windows, or other technical tools in completing assignments. Able to apply expertise in all the tools or applications used to complete work assignments. Able to mentor junior level team members in the use of tools and/or systems in the position
  • Requires excellent communication skills with ability to state messages in a clear manner by using language that is easy for others to understand. Able to explain programs policies and procedures in language that is understood by others
  • Requires strong understanding of the impact of a message on the organization or customer. Able to write with the clarity and precision necessary for the work being performed. Must have strong and demonstrated customer relationship skills. Must be able to work independently and lead resources from multiple organizations
  • Must be able to work weekends and holidays if project requires it
92

Senior Advisory Product Consultant Resume Examples & Samples

  • Improved product management of all advisory products
  • Clearly defined timelines, benchmarks, and reporting around all advisory related projects and product introductions
  • Ongoing communication with those involved in and affected by advisory products
  • Proactive involvement to appropriately address product objectives
  • Manage products as assigned
  • Minimum 5 years advisory product experience
  • CFP™ or other industry designation preferred
  • BA/BS degree, or equivalent industry experience
  • Series 7 and 66 securities licenses
  • Proven ability to manage and execute large and small projects
  • Experience with managed accounts
  • General knowledge of investment and financial planning products
  • Solid computer skills
  • Excellent communication skills (written and presentation)
  • Strong listening, fact-finding and problem solving skills
  • Experience communicating with and assisting financial advisors
  • Proven organizational skills with ability to manage multiple simultaneous responsibilities
  • Ability to work independently as well as follow direction
  • Detailed knowledge of the following software applications helpful but not required
  • Envestnet
  • Morningstar Advisor Workstation
  • Pershing Managed Account Solutions and NetX360
  • Other industry advisory platforms
  • Microsoft Office (Word, Excel, PowerPoint)
93

Senior Product Consultant Resume Examples & Samples

  • Demonstrating superior knowledge of the orthopaedic market, competitor portfolios and customers
  • Driving and developing sales opportunities across the DePuy Synthes portfolio whilst collaborating with the wider J&J Medical and DePuy Synthes teams
  • The ability to deliver training and support to customers, ensuring they are conversant with the use of the DePuy Synthes Orthopaedic products
  • Build collaborative relationships across the with an account management approach
  • A successful track record in the orthopaedic or surgical medical device sales
  • Significant experience in delivering results and achieving on targets
94

Product Consultant Resume Examples & Samples

  • Identifies solutions to non-standard requests and problems
  • Support marketing and sales initiatives to communicate member value proposition
  • Review vendor performance against contractual expectations and facilitate or influence changes to product portfolio to improve competitive position and optimal product performance
  • Work with internal or external business constituents to recommend product future direction or respond to product inquiries
  • Provide explanations and interpretations within area of expertise
  • Act as the Product liaison between UnitedHealthcare and internal (OptumHealth) and external vendors who are directly impacting our membership with their services
  • Resolve internal / external operational issues that impact members' ability to access supplemental benefits
  • Coordinate activity with Ancillary vendor management team to ensure consistent vendor oversight through shared processes and procedures
  • Bachelor Degree or Equivalent work experience
  • Customer Service or Client Facing experience
  • Ancillary Product Experience
  • Medicare Advantage Experience
95

Product Consultant Resume Examples & Samples

  • Uses professional knowledge to review and assess software bugs
  • Delivers technical consulting services such as technical analysis and report (bugs report, health check analysis, sw upgrade analysis, config review, etc…)
  • Assists the higher level AS Engineers in conducting Juniper product health checks and product trending in order to identify potential product performance problem areas
  • Member of team to review and evaluate customer network plans and assists in new feature implementation and product deployment planning
  • Reviews and evaluates customer network design/ topology/ config and make configuration/topology recommendation(s) to optimize operational performance
  • Documents and maintains customer network solutions knowledge and educates other internal Juniper resources for better support experience
  • Bachelor’s degree in Engineering or Computer Science or equivalent
  • Minimum of 3 years of hands-on experience implementation and troubleshooting technical support of large, complex IP- Based Networks which may include multiple vendors
  • In-depth, demonstrated architecture knowledge of protocols service provider networks, at both network and system levels
  • Expert communication and interpersonal skills
  • Juniper product certifications (JNCIS/JNCIP/JNCIE) or industry equivalent strongly desired
  • Experience in automation and software development
  • Proficiency with Perl, Python, Ruby or other scripting languages
  • Proficiency with Java, Spring Framework, django, html, javascript, selenium, Database, Apache, Linux
96

Omni Product Consultant Resume Examples & Samples

  • Work with institutional retirement applications core record keeping, or payment and finance, or trading systems related issues and projects related to Sungard’s OmniPay or OmniTrade or OmniDC/OmniPlus and provide status updates to business partners and management
  • Provide the solution, create a response team and drive RFP responses. Anchor the consulting proposal end to end
  • Create business case/ROI Identify the response team and drive solution building Analyze the suggested solution to solve the business problem with a view to proactively identify risks, identify scope creep and estimate for the engagement
  • Present the solution to the customer where needed
  • Analyze the customer needs through discussions, data collection and analysis
  • Use knowledge base from prior projects to design the solution
97

Senior Product Consultant Resume Examples & Samples

  • 5+ years related work experience
  • Experience working with analytics solutions or business intelligence tools is required
  • Excellent presentation skills is required
98

Senior Product Consultant Resume Examples & Samples

  • Maintain software applications, including upgrade, enhancements, and patches
  • Diagnose and resolve system problems
  • Ensure application performance, reliability and quality
  • Work cross-functionally to assist with problem solving and project plan activities
  • Respond to inquiries, requests in a timely fashion
  • Team focused
  • Effective written and verbal communications in a professional manner to Management, Business Partners, Associates, and external resources
  • Installing and implementing programs and upgrades
  • Diagnosing and resolving system problems in coordination with other technical team members
  • Shared responsibility for application system reliability and defects
  • College level experience with multiple web programming languages (such as C#, C++, Visual Basic, Java)
  • Desired knowledge of EAI/TIBCO or Java framework
  • Some knowledge of SDLC and Project Life Cycle principles
  • Good knowledge of Windows PC's, browsers and peripheral devices
  • Analytical problem solver with good communication (verbal and written)
  • Strong understanding of web application testing technologies, methods, and techniques
  • Working knowledge of one or more modern programming languages (C#, Visual Basic, Java, C++)
  • Working knowledge of Visual Studio and modern code repository products
  • Strong work knowledge of SDLC and Project Life Cycle principles
99

Asst Dir-product Consultant Resume Examples & Samples

  • Conducting Gap Analysis and/or gathering requirements for new functionalities
  • Working closely with the client and product team to design the implementation of new functionalities
  • Configuring various financial and process-related aspects of the software utilizing Moody’s proprietary or industry standard software tools
  • Assisting our Clients to build interfaces to our data-warehouse (Data Mapping)
  • Helping to install or upgrade our software
  • Providing user and technical trainings
  • Utilising our tracking systems (issues, timesheet)
  • Actively participating in enhancing our product suite and knowledge database (e.g. documentation review, feedback on products/project methodology, development of “how-to” entries, etc.)
  • Conversing with Client IT associates and Moody’s subject matter experts to analyse and document issues and convey corresponding solutions
100

Product Consultant Resume Examples & Samples

  • Create material for product certifications, under guidance
  • Contribute to training sessions
  • (When allocated)Act as a domain SME, conduct domain centric sessions/ product knowledge sessions within PPS
  • Review KM process and artifacts to ensure the same is updated based on current trends, projects and consulting engagements
101

Product Consultant Duck Creek Resume Examples & Samples

  • Author
  • Example
  • .Net,
102

Product Consultant Resume Examples & Samples

  • Bachelor’s degree in Finance, Business, Accounting, Economics, or related field Advanced Excel experience
  • Experience with Outlook, Word, and Powerpoint
  • Knowledge of corporate accounting statements such as the income statement, balance sheet, and cash flow statement
  • Internet browser expertise including IE, Firefox, and Chrome
  • Integrity, honesty, a positive attitude, and a desire to help people are all essential
103

Senior Product Consultant Resume Examples & Samples

  • Support client migration to the new Passport for Fund Accounting Reporting (PFAR) product as well as ongoing developments to the tool to support new products / service offering to clients (e.g. Institutional Investor Passport, New Passport applications) across EMEA Fund Accounting Client Community
  • Provide technical support for Clients and Fund Accounting teams on reporting, Passport navigation and other technical subjects
  • Act on a consultancy basis to clients in relation to their electronic communications and product needs
  • Project Management in all aspects of on-line reporting implementation and development including stakeholder management across both internal and external teams
  • Provide feedback on Client needs to aid product development. Participate in management meetings/presentations/Sales Demos relating to the on-line reporting requirements
  • Perform user acceptance testing for the newly developed custom Passport reports and applications working closely with Technology teams
  • Some travel required to visit clients/prospects
  • Prior experience in Fund Accounting operations, in particular understanding and articulating Net Asset Value calculations including drill down balance sheet analysis supporting complex Fund Types, Strategies and Product offerings. +5years experience in funds environment
  • Strong communication skills and ability to influence drive and motivate agendas and teams outside direct reporting lines as well as being approachable and gain respect as a leader in this area of expertise
  • Evidence of successful delivery of projects across global operational teams . Resilient, energetic and enthusiastic. Able to work independently in an unstructured environment as required to deliver an effective outcome
  • Champion for ensuring best practice is used when implementing any changes to clients reporting model; and ensure effective risk management procedures, documentation and training is adhered to within Fund Accounting operations
  • Keeps abreast of new and existing fund products, services and market trends in order to help drive a "best practice" and global standardized process for fund administration reporting service delivery. Ability to provide input into long term strategy for fund administration reporting product offering
  • Demonstrate excellent written , numerical and analytical skills
  • PC skills including Microsoft Excel, Project Visio and PowerPoint, detailed knowledge of Enterprise and related fund accounting Applications essential
104

Senior Product Consultant Resume Examples & Samples

  • Assesses, evaluates, and influences property and casualty insurance product information, competitive environment, and financial and pricing elements to lead local management in a given state to profitability goals
  • Employs advanced research and data analytics methods to assess product performance and trends both internally and externally within the market
  • Implements rate filings in a timely and accurate manner to achieve desired geographic and market segmentation, and profitability goals
  • Responsible for communicating to stakeholders the outcomes of deployed product, price, and risk management actions
  • Creates innovative solutions to business challenges and opportunities through the employment of proven, repeatable problem solving methods
  • May provide advice to internal partners on conducting effective market intelligence and environmental scanning activities
  • Thorough knowledge of P&C product Pricing and Underwriting
  • Strong analytical and critical thinking capabilities
  • Sound business judgment and strong problem solving and decision-making skills
  • Experienced using Microsoft Office applications: Excel, Word, PowerPoint
105

Associate Product Consultant Resume Examples & Samples

  • Bachelor’s degree with strong academic credentials. Preference would be given to IT graduates
  • Preference would be given to candidates who have prior experience of having travelled, studied or worked abroad
  • Strong business acumen, ethics and high integrity
  • Candidate must rank within the top 20% of their present team
  • High comfort level in using online software products
  • Must be articulate, organized, detail-oriented and have the ability to multi-task
  • Quick learner, with a positive attitude and ability to work well within a team
106

Teamcenter Product Consultant Resume Examples & Samples

  • Act as part of a Services team, work productively with other Consultants, Architects, Project Managers and other internal and external interfaces to ensure that the customer succeeds in their objectives
  • Delivery of individual project consulting and technical expertise in Siemens core product portfolio, for SISW projects throughout the project lifecycle (including implementation/installation, configuration, testing, deployment, production support, post production support) in order for the Siemens PLM Software solution to be delivered successfully and provide value to the customer
  • Under guidance and in line with project processes and messaging, interact with the customer to support the management of customer expectations and support customer adoption
  • Work on projects/assignments of basic to moderate scope
  • Work under self-management on routine assignment/projects and light supervision on new assignment/projects
  • Actively participate in Communities of Practice, leveraging technical and industry best practices and templates to deliver project tasks, providing experiences to support continual improvement
  • 5-8 years of NX and NX managed with Teamcenter Implementation in a customer setting
  • NX and Teamcenter 10.3 minimum experience
  • OS Experience: Unix and Linux
  • Bachelor of Science in Computer Science or Mechanical Engineering or equivalent combination of education and experience
  • Experience with AMESIM, Fibersim, Syncrofit, MOM and SES applications a plus
  • Experience in Aerospace, Defense and/or Shipbuilding a plus
  • Security + Certification or ability to obtain the certification
107

Teamcenter Product Consultant Resume Examples & Samples

  • Provide consulting for solution definition and aligning processes to PLM solutions, identifying gaps and recommending PLM Solutions to close gaps
  • Provide knowledge of workflow design and change management and perform customization and configuration of same
  • Provide client interface and interaction while working as a consulting team member on project implementation, enhancements, or integration projects
  • Expertise and work efforts are focused on the analysis of the customer’s business goals, objectives and needs and the general business environment
  • Utilize a high degree of discretion and judgment to provide consulting for solution definition, configuration, and deployment of specific PLM Solutions
  • Server and client side customizations
  • Works at customer sites
  • Minimum 3 years of Teamcenter Implementation in a customer setting
  • Programming/Tools: C, C++, ITK, Java, JSP, SML, Eclipse, XML
  • BS/BA in related discipline or advanced degree, where required or equivalent combination of education and experience. Certification may be required in some areas
  • Knowledge and previous experience of databases and BMIDE
  • Perform complex product design, systems analysis and programming activities on application software which may require some research
  • Perform complex bug verification, release testing and beta support for assigned products
  • Research problems discovered by QA or product support and develop solutions to the problems
  • Conduct complex unit testing and integration testing for functionality and limits
  • Analyze complex programs and define actions necessary to change logic functions
  • Demonstrate and apply a broad knowledge of field of specialization through successful completion of moderately complex assignments
  • Successfully apply complex knowledge of fundamental concepts, practices and procedures of particular area of specialization
  • Demonstrate knowledge of organization's business practices and issues
  • Minimum 3 years of successful experience in related field and successful demonstration of Key Responsibilities and Knowledge as presented above
  • Advanced degree MAY be substituted for experience, where applicable
108

Product Consultant Resume Examples & Samples

  • Analyze and determine client conversion requirements for Fiserv’s SMS Outsourcing Utility
  • Provide consultation to the client before, during and after conversion, including the development of new procedures the conversion may need
  • Interpret client’s existing systems and workflows, through and including conversion related data
  • Provide training to the client before, during and after conversion, including the correct use of the system and on-line terminal assistance, as well as daily application balancing and reporting procedures
  • Provide assistance to client before, during client user acceptance testing (UAT)
  • Communicate progress and any potential problems to Fiserv management for awareness, resolution and escalation
  • Provide application support as required
  • Identify opportunities for process improvement from the current environment
  • Present product demos as needed
  • Minimum 5 years of experience delivering software development and integration projects to clients in the financial services industry
  • Exposure to ARP/SMS Operations and Product is a plus
  • Solid understanding of various Software Development Life Cycles (SDLC) and all aspects of application phases from design through deployment, including but not limited to Models: Agile, Iterative and Incremental, Waterfall would be helpful
  • Must demonstrate experience working with third party systems
  • Excellent communication and reading comprehension skills
  • Able to integrate product knowledge with technical knowledge
  • Ability to assist in functional testing and support of products already in production
  • Able to learn new applications and new platforms as needed
  • 10%-15%
109

VP, Product Consultant Resume Examples & Samples

  • Developing and managing credit products for Commercial Credit
  • Ensuring that product management effort is integrated with sales, marketing, operations, implementation and servicing
  • Conducting market research and competitive analyses, working with Pricing Manager to determine product pricing, developing short- and long-term strategies/outlooks for assigned product(s), and designing and tailoring products to meet client needs
  • Knowledge of Basel rules for wholesale loans, underlying credit processes to deliver these products (structuring, underwriting, pricing and profitability, fulfillment, servicing, monitoring), and risk/reward balance
  • Knowledge of loan accounting systems such as Loan IQ or AFS, or data aggregators like Everest
110

VP, Product Consultant Resume Examples & Samples

  • Ensuring Wholesale Credit teams consider wholesale loan and letter of credit products from the perspective of Basel requirements, including Basel 3 Advanced and Standardized Capital and Liquidity Coverage Ratio
  • Coordinating with Pricing Strategy, Capital Management, Liquidity Management and Finance to educate and update credit teams on Basel rule changes or policy updates which impact product profitability or go-to-market strategy
  • Coordinating with Data Management and Credit Operations to ensure facilities are booked in compliance with Basel requirements and leads projects to enact any significant changes required to be performed by the credit officers
  • Providing subject matter expertise to credit and other internal teams on how Basel rules should be applied to individual loans and letters of credit
  • Leading Wholesale Credit contribution to Recovery and Resolution submissions each year. Near term focus on optimization of liquidity consumption of products
  • Knowledge of business banking credit products in particular, underlying credit processes to deliver these products (structuring, underwriting, pricing and profitability, fulfillment, servicing, monitoring), and risk/reward balance
111

Product Consultant Resume Examples & Samples

  • Create and automate end client reports in excel and other reporting applications while managing the report request queue
  • Actively participate in application working groups, test product enhancements, and review detailed business requirements for application improvements
  • Develop & maintain training documentation and presentations for IRAS global partner consumption
  • Prioritize multiple projects based on client impact, be willing to adapt to change, and overcome obstacles when necessary
  • Advanced Microsoft Excel knowledge is a must, including knowledge of advanced formulas, pivot tables, conditional formatting. PowerPivot & Power Query knowledge is a plus
  • In-depth knowledge of capital markets. Understanding of financial concepts, rate of return calculations, and awareness of investment types across multiple asset classes
  • Ability to multitask, meet deadlines, adaptable to change, and willing to overcome obstacles to accomplish goal
  • Strong organizational, written, and verbal client servicing skills required. Must have excellent time management and multitasking skills
  • Independent self-starter with an excellence in execution while ability to thrive in a collaborative team environment; possess excellent interpersonal skills to liaise with IRAS product and business partners with minimal direction from management
  • Must be a critical thinker with excellent communication skills for presenting, listening, and writing functions. Strong presentation skills with ability to explain complex ideas at a high level
  • Understanding of how a client’s data flows through Northern Trust systems is preferred
  • Ability to understand & perform root cause analysis
  • Undergraduate with at least 3 years of experience in the financial services industry
  • Strong Excel Skillset / Subject matter expert
  • Good working knowledge of IRAS tools & applications across all products
  • Must be a top performer in current role in the recent year(s)
  • Programming experience is a plus
112

Professional Services Product Consultant Resume Examples & Samples

  • Primary responsibility – Implementations, Client Care, Service, and Support of the Weiland Account Analysis system
  • Experience (3 Years Banking Experience)
  • Certifications (MS Office Certified)
113

Product Consultant SDK Division Mobile Services Resume Examples & Samples

  • Integration & project support with regards to Wirecard’s global mPOS programm
  • Fundamental understanding of international card scheme standards and regulations
  • Product owner for SDK key accounts
  • Requirements Engineering for key accounts
  • Change Request handling
  • Creation of implementation concepts on the basis of country-, marketplace- and customer-requirements
  • Support the different development departments during customer implementation
  • Project responsibility and coordination with involved 3rd parties
  • Coordination of 3rd level support processes
  • Close collaboration with IT, business analysts and development departments
  • Support the sales departments with documents and information
  • Active collaboration for product development and refinement
114

Global Product Consultant Resume Examples & Samples

  • Drive sales performance by presenting Human Capital Management strategies and business solutions
  • Understand client business requirements and configure the solution to demonstrate ADP's ability to solve client issues
  • Compelling presentation skills including the ability to take complex subjects and deliver a simplistic message
  • Experience working with HCM technology products and processes
  • Knowledge of HCM Business Process Outsourcing is desired
  • Ability to travel 40%-60%
115

Tech Product Consultant Resume Examples & Samples

  • Proactively own and manage high-touch customer relationships. Provide single point of contact for customer issues
  • Apply fundamental troubleshooting skills to issues before escalating
  • Ensure customer service level agreements (SLA)
  • Analysis & Consultation
  • Bachelor's Degree or Equivalent in Education & Experience Required
  • 1-3 Years Directly Related Experience in Selling/Servicing proprietary SAAS software
  • Project Management: Strong project management skills with demonstrated ability to multi-task and set priorities within tight timeliness and high client expectations
  • Adaptability: Flexible and open to changing priorities and managing multiple tasks simultaneously within compressed timeframes
  • Communication: --superior written and verbal communication skills, coupled with highly developed interpersonal skills
  • Analytical: -- ability to quickly identify issues, duplicate/recreate issues, sound decision making and critical thinking skills
116

Small Business Deposits Product Consultant Resume Examples & Samples

  • Product or Project Management experience
  • Strong and creative problem solving skills
  • Ability to work with all levels of management and to work in cross functional teams
  • The ability to work with multiple channels and business areas to assist with strategy development and implementation
  • Digital Experience
117

Asst Dir-product Consultant Resume Examples & Samples

  • To implement and execute projects to existing and new clients
  • Servicing of MA Basel II/III Solutions for clients,
  • Establish and build knowledge of Moody's Analytics software solution,
  • Participate in building an operational bridge between external partners and implementation teams,
  • Provide support to the team in presenting and discussing with clients on MA products and solutions,
  • Provide delivery documents to client on the related solutions
  • Minimum 4 years full SDLC experience in managing large scale financial/banking related projects in a vendor, System Integrator, consultancy, financial institution or banking environment
  • Strong functional and business skills in Finance (banking and/or Trading book)
  • An IT bias with a good understanding of banks information systems
  • Proven track record in financial software implementations and project management gained with either banks, software house, consulting firms or system integrators
  • Must be prepared to travel
  • Fluent in English and Japanese
118

Senior Product Consultant Resume Examples & Samples

  • Trains/coaches team members or peers
  • Actively shares expertise among peers and other disciplines
  • Intermediate problem-solving skills; can analyze and resolve ambiguous problems
119

Director, Investments Product Consultant Resume Examples & Samples

  • Provide clear and focused intellectual input to the development of both proposals and project deliverables
  • Prepare and submit briefs and periodic reports that solve challenges in the industry
  • Develop innovative strategies for asset management, insurance, and brokerage firms, particularly product strategies, but also including distribution, sales, National Accounts, and marketing strategies
  • Provide thought leadership as it pertains to industry research concerning distribution, sales, National Accounts, and product trends
  • Attend client meetings as needed
  • Minimum of 5 years’ experience with a management consulting firm or some equivalent strategic consulting experience
  • Strong client management skills and proven ability to develop client strategies
  • Demonstrated ability to develop and articulate long-term and strategic vision
  • Prior experience working the analytical creative approach to new ideas and problem solving
120

Product Consultant Resume Examples & Samples

  • Consults with ultra-high net worth, foundations and institutional trust/custody, banking and prospective clients to analyze and determine best online needs for Wealth Management clients
  • Works with client, client service team and sales to gain understanding of client needs and implements accordingly using technology. This may include custom production requests, reporting solutions, data translation to 3rd party vendors, etc
  • Develops solutions to implementation problems that are satisfactory to both client and partners. Serves as implementation liaison between the client and the production areas. Anticipates problems, communicates and monitors plan to ensure that the product and enhancements meet client expectations
  • Works directly with clients to understand the business, objectives and goals to negotiate and implement client service requirements. Documents client call and prepares status reports for management
  • Coordinates and leads training presentations with clients/prospects in the bank and at client site. This includes team webinars and client events
  • Follows all Northern Trust protocol to mitigate risk and ensure secure deliverables of the online client experience
  • Keeps abreast of new and enhanced technology offerings internally as well as external competitive intelligence
  • Works as part of a team and independently to solve client inquires
  • 5-10 years’ experience in client servicing and master trust/custody products. Finance/Accounting background beneficial. Knowledge of Northern Trust’s technology applications is a plus, along with knowledge of external – ultra high net worth, technology solutions for custom reporting, aggregation, performance solutions, etc. Position requires periodic travel
121

Product Consultant Resume Examples & Samples

  • Five years of consultative sales/account management experience
  • College degree or equivalent market experience
  • Accounting industry experience a plus
122

Associate Product Consultant Resume Examples & Samples

  • Writing specifications for and conducting Extract, Translate and Load (ETL) of large data sets
  • Providing clients with consulting services, structured training courses, skill transfers, implementation assistance
  • Advising clients with implementation issues related to data configuration, business processes and the successful set up and operation of our Confirm product
  • Helping and assisting Support Services in the investigation of issues relating to the operational use of designated products when requested by the Line Manager
  • Developing and reviewing user documentation and training collateral as instructed
  • Assisting with the implementation of the Confirm product for clients as directed by the Lead Senior Product Consultant, Service Delivery Manager and / or the Global Services Director
  • Ensuring that consultancy or training materials are available for, and suitable to, the carrying out of these functions
  • Following the directions of the Services Delivery Manager / Principal Consultant / Senior Product Consultant in the development of new skills or techniques that may enhance effectiveness
  • Recent University Graduates only, preferably with 1+ years work experience
  • Strong proficiency with relational databases (SQL Server and Oracle), SQL, XML, XLST
  • Aptitude for working independently in an unsupervised environment
  • Ability to work as part of a team in a collaborative manner
  • An appreciation of the different elements involved with managing local authority assets
  • Strong English language skills (verbal and written) are required
  • Willingness and ability for frequent international travel is a pre-requisite
123

Product Consultant Resume Examples & Samples

  • Minimum 2.1 in a BSc or BA degree, or equivalent
  • Fluent command of English and at least one other European language is a prerequisite
  • Familiarity with or an interest in learning about financial markets
  • Ability to effectively multi-task in a fast-paced environment and must possess the ability to work independently and to be a self-starter
124

Senior Product Consultant Resume Examples & Samples

  • Prepare detailed design specifications, coordinate and oversee implementation of new products and changes to existing products
  • Monitor product performance and make product design changes where appropriate. Provide direction and guidance to ensure consistent understanding and implementation of specifications
  • Provide business training on existing products as well as training on product changes. Provide subject matter expertise and consultation for product management
  • Review all campaigns and initiatives and make appropriate recommendations for improvement
  • Provide Subject Matter Expertise consultation for product management
125

MSP Special Loans Product Consultant Resume Examples & Samples

  • Develops procedures, flowcharts and other consulting materials as required by the engagement assigned and devises and/or modifies processes and procedures to achieve greater efficiencies and to solve the most complex problems related to clients’ BKFS products
  • Assists other BKFS departments by providing professional and industry expertise as needed
  • Identifies and documents requirements for configuration of system settings, workflow rules, user roles and workflow assignments for new products
  • Assist clients with implementing configuration changes identified during user acceptance testing and in production
  • 3+ years of experience utilizing Special Loans Processing and flow functionality on the MSP Servicing System
  • Strong analytical skills used to determine client business needs and requirements
126

Senior Product Consultant Resume Examples & Samples

  • Research and build product expertise in non-annuity markets, including markets that focus on retirement accumulation and retirement income and to be able to define and articulate trends driving those markets
  • Serve as a product expert on the annuity market including a strong understanding of our current product suite and the relative positioning of these products against the market place
  • Support Business Development by analyzing key distributor trends and usage of current annuity products based on sales data and to be able to present this information in a manner that will help inform positioning opportunities and product related decisions
  • Help drive strategic decisions by creating clear and concise business cases for new market and product opportunities through research and analysis on items including market sizing, competitive landscapes, and key distributor needs
  • Support Business Development by driving strategic product initiatives through wholesaler advisory group and advisor committees as well as facilitating and coordinating the action plans resulting from these committees
  • Series 6 or 7 license
  • Minimum of 8-10 years of experience in retirement and investment focused products
  • Ability to effectively collaborate and partner with other departments
  • Detailed familiarity with investment and insurance products
  • Tenacious with follow-up, detail orientation and organizational skills
  • Energetic and embodies the focus needed to build a new business
127

Assc Dir-senior Product Consultant Resume Examples & Samples

  • Assist clients with all stages of a product implementation
  • O Proof of concept
  • Master Degree in Computer Science, Mathematics or Finance
  • Basel II and Basel III or ALM exposure gained in a Bank, a consultancy firm or a Software engineering company
  • Knowledge of Data Modelling within the Banking sector
  • Skills in improving Data Quality
  • Dutch language would be a plus
128

Tech Product Consultant Resume Examples & Samples

  • Research and resolve client issues using CRM systems
  • Diagnose and resolve issues related to invalid data, application program code errors, system performance, operating environment or third party system problems
  • Proactively identifying potential issues in design
  • Create Knowledgebase entries and Job Aids; present team learning/training sessions related to areas of expertise, or need
  • Formulate, prioritize and submit incident reports, enhancement requests and application modification recommendations to Development for prioritization and deployment in future releases
  • Review and provide recommendations and feedback on maintenance release content, product documentation, business design reviews
  • Facilitate and coordinate conference calls with clients, Implementation, Region support, Hosting Services, management, and Development team
  • Bachelor's Degree with a Computer Science/MIS or equivalent experience
  • 1-3 years technical work experience
  • Experience of SQL query language
  • Certification in areas related to programming, operating systems, database administration, network operation
  • Demonstrated computer literacy and ability to prioritize tasks/schedules
  • Proven ability to manage time, projects and multiple competing priorities
  • Ability to work under pressure of time constraints, and to prioritize assignments as necessary
  • Ability to communicate effectively regarding areas of the ADP products that are unfamiliar
  • Ability to read underlying application code including PL/SQL and Java and have a understanding of program functionality
  • Technical experience and ability such as programming, Database Administration, System Architecture, Network Operation, etc., helpful to understand and resolve application issues of highest level of difficulty
  • Ability to coordinate the identification and issue resolution efforts among various entities -- Implementation, Support, Development, and client and management groups
129

Product Consultant Resume Examples & Samples

  • The ability to develop creative and breakthrough solutions
  • An ability to identify the root causes of issues by analyzing patterns and trends
  • Minimum 3 years of experience in Product Development and Product Management within the Cable or Wireless industry
  • Minimum 3 years of User Experience for mobile or web or TV
  • Agile methodology knowledge to include Epic and user story creation
  • Knowledge of Smart Home / IoT
130

Product Consultant Resume Examples & Samples

  • Lead and execute various cross functional projects or issues on behalf of the Consumer Deposit Products organization
  • Coordination across lines of business and channels for socialization, requirements gathering and execution tasks
  • Partner with technology to create project charter and BRD, design work, testing including approvals and script development for user acceptance testing
  • Setting priorities for customer communications, marketing and associate readiness as well as reviewing/approving all materials
  • Partnership with risk, legal and compliance on control plan development and risk assessments and ownership of mitigation plans
  • Management of milestones and identification of remediation solutions for audit issues
  • Experience with leading issue remediation and/or projects
  • Ability to develop and maintain strong relationships across the organization
  • Demonstrated problem solving, strong follow up skills and ability to escalate and gain resolution as needed
  • Strong organization skills, including the ability to manage multiple responsibilities, prioritize and meet deadlines
  • Relationship management skills to build and maintain credibility and influence with key partners and stakeholders
  • Strong decision making skills with an assertive and proactive communication style
  • Able to aggregate multiple sources of information to communicate quickly, succinctly and effectively
  • Ability to assume significant responsibilities and flexibly manage consistently changing deadlines and priorities
  • 3+ years of program and/or project experience
  • Process design experience
  • Call Center or Financial Center knowledge
  • Deposit products knowledge/experience
131

Product Consultant Resume Examples & Samples

  • Evaluate bureau and competitor products and lead the development of State Auto's response, considering loss cost implications, other development priorities and marketplace demand
  • Create and draft proprietary policy forms and endorsements that respond appropriately to regulatory changes and can withstand legal scrutiny. Considers both loss cost implications and marketplace demand
  • Assess the impact of case law, legislation and regulatory directives on State Auto's profit and growth potential, applying knowledge of each state's statutes, rules and regulations in order to conduct business without regulatory criticism
  • Acts as technical resource and subject matter expert on loss exposure and insurance coverage issues. Consults with claims, underwriting, compliance and legal departments to resolve complex issues
  • Archive past and current as well as pending industry standard forms, rates and rules
  • Participate in product and technical coverage training for associates and agents
  • At least five years' commercial lines underwriting experience and a bachelor's degree, or a combination of education and experiences deemed the equivalent of a bachelor's degree
  • The candidate should have completed the Chartered Property Casualty Underwriter (CPCU) program or have a firm commitment to complete it within a reasonable time after assuming the Product Consultant position
  • Completion of the Associate in Commercial Underwriting (AU), Associate in Risk Management (ARM), Associate in Reinsurance (ARe) or other relevant industry coursework is preferred
  • Preferred experience: Prior experience working with Guidewire
132

Product Consultant Resume Examples & Samples

  • Perform other job-related duties or special projects as required
  • First point of reference for exception requests to product catalog. Approves, denies or escalates based on pre-established criteria
  • Responsible for alerting the appropriate business areas of relevant changes to ensure appropriate upkeep of ongoing product training & communications materials, online product information, RFP product information & communications changes. Serves as secondary client/prospect facing resource through participation in sales calls, site visits & product demonstrations when needed
  • Assist Product Manager(s) successful utilization of the product catalog and provide product support to a group of business partners to drive the preferred offer
  • Lead the coordination and management of ongoing rollout of the organization's product capabilities, driving adoption through partnership with the business areas to ensure business needs are met. Responsible for monitoring product adoption & exception request & decisions through measurement reporting
  • Monitoring, triaging and responding to product inquiries, identifying trends & making recommendations for reducing frequency/volume of inquiries or for making the product catalog more effective and efficient
  • Supporting the Product Managers creation, analysis & development of product plans, business cases and roadmaps. May provide business reporting & analysis support for key business changes & questions
  • Bachelor's degree or equivalent experience required
  • 4+ years related experience with strong product and industry knowledge. (FSA background is preferred.)
  • Critical thinking, problem solving, leadership, relationship building, people management & ability to influence
  • Effectively distinguishes between product features & expected client benefits
  • Consulting and project management skills
133

Product Consultant Resume Examples & Samples

  • Reviews product performance against expectations and facilitates or influences changes to product portfolio to improve competitive position and optimal product performance
  • Influence innovation across teams to ensure aligned, cohesive progress across multiple areas including technology, marketing, and service operations
  • Responsible for development activities associated with the product, including market research, channel and feature development, and creating a value proposition to enable growth
  • Think strategically, and creatively, about how the consumer experience within Advocacy should work - translating a vision into specific processes and requirements
  • Direct data analysis exercises with clear objectives
  • Build a cohesive business story based on quantifiable data that is able to be presented to all levels of the organization
  • Prioritizes multiple demands and ideas based on available resources
  • Supports decisions and acts quickly and effectively to drive forward progress
  • 3-5 years of work experience in healthcare industry / insurance
  • 5+ years of Product Management / Product development experience
134

Product Consultant, Advisory Resume Examples & Samples

  • Develop an extensive working knowledge of the Fiserv CBS Products
  • Define a Training Curriculum for Clients
  • Provide application training using different delivery methods including web-based and on-site training
  • Work with Implementation team to provide effective training to maximize application usage
  • Education -Bachelor's degree in Business Administration or related discipline. Relevant equivalent work experience may be substituted for degree requirement
  • Minimum # years’ experience required – Five years prior application support or training role within the financial services industry is required
  • Experience in working with Clients especially training activities
  • Experience working with Corporate Online banking application
  • Ability to anticipate areas of difficulty and/or questions and quickly adapt training to meet the needs of clients
  • Ability to effectively communicate technical information in non-technical terms *
  • Analytical and troubleshooting skills - Experience diagnosing problems with software products (preferred)
  • Advanced knowledge of Training Tools and Microsoft Office products – Word, Excel, PowerPoint
  • Experience in banking, financial services, and/or software industries
  • Ability to analyze and solve complex problems
  • Works well in an environment with firm deadlines and high volume; results oriented
135

Technical Product Consultant Resume Examples & Samples

  • Provide single point of contact for customer issues
  • Accountable for all technical/product issues and technical relationship
  • Analyze existing client systems, interface requirements, business process, reporting and operational needs
  • Responsible for development of design documents and customized reporting documents
  • Provides professional consulting services in the areas of product/service customizations, business process, complex custom reports/interpretation and special projects as related to implementation effort
  • Works and counsels with client on system and service configuration efforts, product adaptation and business best practice solutions
  • Bachelor's Degree or its equivalent in education and experience
  • Selling/servicing proprietary SAAS software
  • Strong project management skills with demonstrated ability to multi-task and set priorities within tight timelines and high client expectations
  • Ability to quickly identify issues, duplicate/recreate issues, sound decision making and critical thinking skills
136

Product Consultant Resume Examples & Samples

  • Deliver high quality, in-depth Dayforce HCM sales proposals , tasks include
  • Produce supporting documentation for Dayforce HCM product demonstrations in order to help differentiate against the competition
  • Complete Dayforce HCM demo scenarios as assigned
  • Become an expert in Dayforce HCM product demonstrations
  • Keep informed of all Dayforce HCM release activities
  • Certify on all Dayforce HCM modules as required
137

MSP Product Consultant Resume Examples & Samples

  • Completes product enhancement documentation, consulting and implementation engagements in assigned functional areas. Interviews, observes and gathers relevant data in order to provide business and system application requirements, training, and perform problem analysis and determine solutions to client issues
  • Monitors the engagements’ progress after the on-site review or monitors the implementation of new system modifications addressing any subsequent issues arising, uncompleted tasks, and any problems disclosed in assigned functional areas
  • May consult directly with the client and must be able to travel as much as 10%, as needed by the business. Typical travel ranges from 0 - 5%
  • Functional knowledge in the following area(s) may be required
138

Product Consultant Resume Examples & Samples

  • Maintains and develops in-depth knowledge of health product segment requirements
  • Supports the design and development of complex tools, systems, processes, programs, etc. that directly impact business and product decisions and objectives
  • Lead or support major Product initiatives targeted at enhancing the Product/ Capability portfolio, including Conceptual Design, Detailed Design, Build ,Launch, Retirement and /or migration of new or existing products/ capabilities
  • Develop and maintain cross functional business partner relationships to develop, implement and support effective product process and outcomes and go to market plans
  • Leads, supports or participates in the execution of product knowledge training and communications for internal and external audiences
  • Identifies gaps and opportunities to leverage current Product Management knowledge to support increasing enterprise knowledge of the Product process to support compliance and customer loyalty
  • Product Management certification
139

MSP FHA Claims Product Consultant Resume Examples & Samples

  • Completes consulting and implementation engagements in assigned functional areas. Interviews, observes and gathers relevant data on-site in client's operation in order to provide business and system application training, and perform problem analysis and determine solutions to client issues
  • Proactively reaches out to client to discuss upcoming product changes that may affect the client’s operations
  • Exceptional verbal and written communication skills. Ability to relate to and communicate effectively with all levels of client personnel, from the CEO to line level staff, in an organized and professional manner
  • Exceptional interpersonal skills and a demonstrated ability to interact with both external and internal customers, establishing and maintaining effective working relationships
  • Must be able to function well as an independent contributor and as part of a team. Strong time management skills, attention to detail, and resourcefulness
140

Senior Product Consultant Resume Examples & Samples

  • Bachelor’s degree (additional years of related experience may offset degree requirement)
  • 5 plus years of product management experience
  • Project Management experience including the utilizing tools such as Microsoft Project or Excel for managing and maintaining
  • Specific Electronic Data Communication and Equipment expertise (DSL, Cable, Virtual Private Networks, Firewalls, Routers and Switches)
  • Integrated and Non-Integrated Point of Sale systems, electronic logistics, Payment Card Industry Data Security Standards and retail marketing and sales
  • Bachelor’s degree in Business or Technology related field
  • Specific Point of Sale expertise (Gilbarco Passport/Gasboy Plus, Verifone Commander/RubyCi, Triple E OneTouch, Pinnacle Palm, NCR RPOS and Comdata SmartDESQ)
141

Senior Treasury Management Product Consultant Resume Examples & Samples

  • (60%) Responsible for meeting or exceeding assigned revenue and sales activity goals
  • Actively maintain personal sales pipeline, investing time in activities which achieve both personal and organizational strategic objectives – drive for results
  • Self-directed development and management of regular calling programs and sales plans for territory and key customer relationships are required
  • Champion the sales of treasury management solutions; follow up with clients to ensure that we deliver on what is promised
  • Listen to clients and prospects to assess their needs
  • Must be able to deliver extraordinary client experiences
  • Demonstrate and leverage industry knowledge, as well as treasury systems and operations knowledge, to provide high-level consultative value
  • Make decisions on appropriate product solutions for clients, based on their needs, best practices and regulatory demands
  • Assume an active leader and trusted advisor role in sales process
  • Lead or actively participate in client-facing sales presentations
  • Perform technical demonstrations with confidence
  • Communicate effectively and professionally
  • Design client/prospect proposals and pricing, both independently and in collaboration with business partners
  • The ability to work in a team, fostering a healthy and collaborative environment with all business partners, is needed
  • Identify opportunities to improve sales process or customer experience, and lead initiatives to address those opportunities
  • Participate in Treasury Sales projects as assigned by management
  • Ability to take ownership of projects and see them through to completion is required. Ability to effectively interface with all levels of bank management and with a diverse base of customers is needed
  • Proven professional verbal, written, and presentation skills required
  • (10%) Actively ensure compliance with the Bank's Business Standards of Conduct and all Patriot Act, CIP, Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, and other regulatory and compliance policies and procedures
  • Actively participate in any required corporate and business line compliance training
  • Act ethically without exception and value diversity and inclusion. Act as a champion of the bank brand
  • Requires an undergraduate degree (e.g., B.A, B.S.) or equivalent work experience plus strong technical experience and skills
  • MBA or graduate degree preferred
  • Knowledge of corporate treasury and financial operations needs necessary
  • Position requires at least ten years of experience in treasury management sales (or similar solutions), with an emphasis on consultative sales skills, as well as proven sales success
  • Participate and/or present on behalf of the Bank in local treasury management and/or industry networking organization(s); attend treasury conferences, symposiums, trade shows, etc
  • Travel is likely required
142

Product Consultant Senior Resume Examples & Samples

  • Leads the planning, development, implementation and delivery for a product line within a commercial markets segment. Develops the plans and tactics to drive profitable customer acquisition and retention which align with their portfolio manager’s overall segment goals to achieve enrollment, revenue and profit performance and business goals
  • Advances an integrated approach to identification and resolution of market trends in collaboration with Sales, Market Research, Marketing Communications, Customer Experience and other functional areas. Drives the discovery and validation of market problems and opportunities (both existing and future customers) and translates these to opportunities for the product line – re-stages, new offerings, or new niche markets
  • Drives the product line lifecycle management and is responsible for the successful delivery, including re-stages, new offerings, and retirement of existing products, to meet the overall needs of the market and achieve the business and financial objectives
  • Project manages the changes and enhancements for the overall product line portfolio
  • Monitors and evaluates the product line performance including market share, profitability, growth, customer feedback and competitive insights
  • Advances strategies that support the overall segment plan, sector plan and corporate initiatives including health improvement, lowering healthcare costs and increasing individual engagement
  • Maintains close relationships with the market (through customers, brokers, agents, and consultants,) to inform opportunity areas. This includes identification of enhanced customer segment insights target (their unmet needs, and strategies to address these needs) and implications for the product lines
  • Determines opportunities and strategies to buy/build/partner decisions to advance the overall product line
143

Product Consultant Resume Examples & Samples

  • Compiles and analyzes customer data, and reports in preparation for on-site engagements or write requirements to enhance existing or create new products
  • Develops procedures, flowcharts and other consulting or functional materials as required by the project or engagement assigned and devises and/or modifies processes and procedures to achieve greater efficiencies and to solve the most complex problems related to clients’ BKFS products
  • For implementation or product development activity, prepares internal deliverable document for PowerCell to be used as a handoff for support related issues
144

Tech Product Consultant Resume Examples & Samples

  • Proactively own and manage high-touch customer relationships
  • Conducts project initiation activities/needs assessments
  • Builds client control information and oversees the pre- and post-implementation testing of products
  • Oversees formal hand-off of system and operational services to other ADP departments/clients
  • 3 to 5 Years of Directly Related Experience
  • Flexible and open to changing priorities and managing multiple tasks simultaneously within compressed timeframes
  • Superior written and verbal communication skills, coupled with highly developed interpersonal skills
145

Consumer Product Consultant Resume Examples & Samples

  • Prepares and delivers to clients a written report detailing information on observations, recommendations, work completed, pending work, and clients' on-going responsibilities
  • Consults directly with the client and must be able to travel as much as 75%, as needed by the business. Typical travel ranges from 40% - 60%
  • Prior Consumer Loan Servicing experience highly preferred
  • Knowledgeable in the use of personal computers and able to use multiple PC software systems (MS Word, Excel, PowerPoint, Visio, etc. and project management software)
146

Product Consultant Resume Examples & Samples

  • Perform research on projects and manage and lead projects to successfully meet business objectives. May manage all size projects (small, medium, large, enterprise)
  • Identify needs to develop new and innovative products, perform appropriate research/analyses, and evaluate feasibility of the administration and implementation of product
  • Advanced analytic skills consisting of business analysis experience
147

Investments Product Consultant Resume Examples & Samples

  • Manage consulting engagements and build working relationships across the organization to enhance consulting opportunities for new and existing clients
  • Develop and maintain relationships with decision makers in asset management and related industries
  • Bachelor’s Degree or MBA is preferred
  • Minimum of 10 years’ experience in asset management product strategy
  • Experience with data/analytics a plus
  • Excellent communication skills, including ability to communicate effectively both verbally and in writing through presentations and individual discussions with all levels of the organization
  • Must have high energy and strong creativity
  • This position can be located in either New York, New York or Boston, Massachusetts
148

Product Consultant Resume Examples & Samples

  • Builds and maintains strong relationships to foster sales growth
  • Working fairly independently, services captive agents and the requirements of mid to large size accounts/territories
  • May assist with developing business plans, producer training, prospecting support, and point of sale work
  • May conduct product training and product sales seminars
  • Develops new business opportunities and sales growth by initiating and maintaining strong relationships
  • Identifies customer/client needs and available resources to support planned sales activity
  • The right candidate should have strong written and verbal communication skills
  • Must have the ability to adapt well to changing priorities in a fast paced environment
  • Organizational and time-management skills including the ability to prioritize multiple deliverables at varying stages in a dynamic environment
  • MS Office skills (Word, Excel, PowerPoint)
149

Product Consultant Resume Examples & Samples

  • You should be able to advocate for best practices and change in flexible areas but be willing to accept that some legacy processes are not worth changing (and ability to know the difference)
  • Developing technical expertise in performing sophisticated risk analyses using AIR's cutting-edge technology for insurers, brokers, and other financial intermediaries in the internationally expanding business of catastrophe risk management
  • Creatively taking enhancement ideas from internal and external users and fleshing them out into actionable product specifications
  • Contributing to product quality by evaluating test plans and test cases
  • Supporting development efforts by documenting software requirements
  • Collaborating with software developers, sales, consulting, researchers and subject matter experts
  • Assist Consulting team in investigating and resolving issues reported in AIR products
  • Teamwork skills essential; sense of humor preferred
  • Ability to balance multiple objectives, projects, stakeholders and goals simultaneously and “on the fly”
  • Demonstrated ability to include the “big picture” when developing products and plans for new initiatives
  • Experience and demonstrated skills communicating with peers, managers, and senior leadership
  • Strong analytical skills, quantitative and problem solving ability, including deep experience with Excel (or similar) and databases
  • Demonstrated business analysis experience for software development including requirements management, use case development and project management
  • Someone who can work independently and come up with an outline of a requirement
  • Self-motivated and quick learner, with good organization and time management skills
  • 3+ years software project management or business analysis experience
  • Familiarity with Agile software development practices is a plus (but not required)
  • Excellent presentation, public speaking and written communication skills
150

Misys TI MTP Product Consultant Resume Examples & Samples

  • Leading requirement workshops and translating the business requirements into Misys TI+ MTP (Mysis Trade Portal) workflow and providing high-level design specifications
  • Collaborating with the project teams and providing functional/domain consultancy related to product functionalities
  • Leading requirement workshop and interpreting Business Operating Model & Target Operating Model to TI+ 2.5 & MTP 5.3 for various products like - documentary Letter of Credit, documentary collections, guarantees, standby letter of credit, bank to bank refinance, discounted trade instruments (discounting & financing), trade asset management, corporate trade loans, bankers acceptance, participations & syndications, MT798 (Misys Message Manager)
  • Interfacing between the product vendors and customers and determining the best approach to close the gap
  • Preparing implementation and upgrade strategy
  • Co-ordinating configurations/customization around Misys TI Plus & Misys Trade Portal as per design specification; as and when required
  • Identifying risks and building mitigation plans for engagements
  • Providing functional & technical support to the testing team to create business scenarios
  • Preparing user guides and business cases
  • Conducting domain training & technical induction training on Trade Finance and Misys TI plus
  • Experience of implementing Misys TI+ / Trade Portal
  • Strong understanding on MTP Technical / SDK Framework
  • Strong understanding of MTP Data Model - version 3.x and 5.x
  • Sound understanding of TPI framework
  • MTP - Patch Upgrade experience is must
  • MTP - CMT experience is must
  • Experience with web development frameworks, XML, CSS, JSP, HTML, JMS, web services, Tomcat, Java Web Start, IBM Websphere, log4j
  • Understanding of IBM Webpshere, Weblogic or Jboss Application servers
  • Banking or finance application development experience is desirable
151

Product Consultant Resume Examples & Samples

  • Design, develop, document and maintain repeatable deployment methodologies
  • Create deployment packages
  • Create, build and maintain virtual images for the application/web server layers and the database server layers of our applications
  • Work with the development and quality assurance teams within the ERS Services team to produce deployable media that adheres to designs created in conjunction with our client
  • Interact with software engineers as our team designs and implements innovative processes to keep deployments and associated media current and comprehensible for our clients
  • Coordinate with project management and software engineering leads to produce on-time and consistent project deliverables
  • Work with a diverse global team administering systems and application in a growing world footprint
  • Degree in Computer Science or a closely related technical field
  • Excellent organizational skills with ability to work on multiple projects simultaneously
  • Adaptive, imaginative and technically disciplined
152

Product Consultant Resume Examples & Samples

  • Responsible for seeking out - and alerting - the appropriate business areas of relevant product changes to ensure appropriate upkeep of product catalog along with ongoing product training & communications materials to our sales and service business partners
  • Serves as secondary client/prospect facing resource through participation in sales calls, site visits & product demonstrations, when needed
  • Assist Product Manager(s) successful utilization of the product catalog and provide product support to a group of business partners to drive the desired outcome
  • Lead the coordination and management of ongoing rollout of the organization's product capabilities, driving adoption through partnership with the business areas to ensure business needs are met
  • Responsible for monitoring product adoption & exception request & decisions through measurement reporting
  • 4+ years related experience with strong retirement product and industry knowledge
  • Critical thinking, problem solving, leadership, relationship building, people management & ability to influence at all levels
  • Retirement Industry sales and/or service experience, partnership, or support
  • Strong written, presentation, negotiation, and verbal communication skills
  • Effectively distinguishes between product features, processes, and expected end-user benefits
  • Ability to interpret relevant data and apply to decision making
153

Principal Product Consultant Resume Examples & Samples

  • Leverage internal team discussions / town halls to identify best practices, trends and technical & functional knowledge and ensure that the same are disseminated with the larger team
  • Monitor updation of proposals, case studies and learning's
  • Bachelors in Science / Engineering
  • TriZetto Facets technical knowledge
  • Travel 50%
154

Document Review Product Consultant Resume Examples & Samples

  • Compiles and analyzes customer data, and reports in preparation for on-site engagements
  • Monitors and reviews key client activities on a regular basis, making recommendations, both verbal and written, to clients with regard to the implementation of data, best practice operational improvements, training needs, reengineered processes, system optimization and other related opportunities
  • For implementation activity, prepares internal deliverable document for PowerCell to be used as a handoff for support related issues
  • Client relationship management skills, understanding and focusing on clients' needs, establishing credibility and building positive, professional, relationships with clients
155

Product Consultant Resume Examples & Samples

  • Manages the development of the overall product management activities, the execution of end-to-end management of one or more products, and the development of business-aligned strategies that drive all product planning activities
  • Engages with senior leaders to develop short/long term strategy outlook on products managed in partnership with Business Partners
  • Understands vision for the overall portfolio and the role of assigned products in that vision
  • Identifies current, anticipated, and future feature functionality needs of the business based on demand
  • Develops product standards for assigned products
  • Ensures accuracy and completeness of product inventory
  • Develops complete product roadmap and refresh programs – providing detailed information on new product introduction and end of life dates
  • Plans and executes product upgrades and migrations, and analyzes product failures, understand root cause, and determine correct response
  • Proactively identifies and manages product risks and issues
  • Responsible for product inventory, consumption, utilization management, and sparing requirements
  • Drives standards to reduce unit and aggregate costs, supporting business differentiation when needed
  • Drives an innovation agenda to challenge current cost structure or add high value capabilities to the business
  • Develops standard product offering to be utilized to design and build services and solutions
  • Perform product analysis managing all aspect of product profitability, financial performance, and recommendations for product enhancements
  • Provide clear and accurate usage information and verify legitimacy of cost allocations
  • Manage all elements of the unit costs and TCO for the products
  • Prepare and justifies business cases for investments into platform refresh, upgrades, or new capabilities
  • In-depth knowledge of Active Directory and Identity Management tools & processes
  • Minimum of 5+ years related product/service management experience
  • Proven ability to interface with peer teams, partner groups and all levels of management
  • Experience working in large, highly complex organizations
156

Lead Product Consultant Resume Examples & Samples

  • Strong customer service orientation, prior experience a plus
  • Self-motivated, evident leadership qualities
  • Confident conversationalist
  • Prior design experience preferred
  • Prior Kohler product knowledge required
157

HCM Systems Product Consultant Resume Examples & Samples

  • Increase sales performance by partnering with sales professional (or teams) to present Human Capital Management strategies and business solutions
  • Consult our HRO clients with people, process, workflow, and operating procedures
  • Understand clients business requirements and configure the solution to demonstrate ADP's ability to solve client issues
  • Compelling presentation skills including the ability to take complex subjects and distill into a simplistic message
  • Support RFP response process and scripted demonstrations within domain area of expertise
  • Ability to work and perform under pressure
  • Develop technical competence and functional product/service expertise
  • Minimum of 2-4 years of related professional experience
  • Experience working with technology products and processes
  • Knowledge of Human Resources practices, compliance, and technology
  • Collaborative, team player with strong self-starter attitude
158

Claims Product Consultant Resume Examples & Samples

  • Markets Black Knight Professional Services, as well as represents other BKFS products and services to our client base
  • Assist client with the creation and maintenance of test plans and test cases and post production support documents to ensure enhancements made to applications meet their needs and that application integrity is maintained
  • Practical experience with Black Knight applications and loan servicing functionality in one or more of the following areas also preferred
159

Loss Mitigation Product Consultant Resume Examples & Samples

  • Supervises work assigned to the client
  • Performs other related duties as required
  • Ability to utilize judgment in decision making process and decisions related to job tasks, including estimating work effort for project sub-plans or small projects to ensure the project is completed effectively and efficiently
  • Excellent verbal and written communication skills, including the use of presentation and interpersonal skills to communicate ideas in a clear, concise, and professional manner to technical and non-technical audiences of various levels in the organization
160

Product Consultant Resume Examples & Samples

  • Compiles and analyzes customer data, and reports in preparation for on-site engagements or to write requirements to enhance existing or create new ones
  • Completes product enhancement documentation, consulting and implementation engagements in assigned functional areas. Interviews, observes and gathers relevant data on-site in client's operation or in-house in order to provide business and system application requirements, training, and perform problem analysis and determine solutions to client issues
  • Prepares and delivers to clients a written report detailing information on observations, recommendations, work completed, pending work, and clients' on-going responsibilities. remove
  • Monitors the engagements’ progress after the on-site review and/or monitors the implementation of new system functionality addressing any subsequent issues arising, uncompleted tasks, and any problems disclosed in assigned functional areas
  • Develops professional and positive client relations designed to attract and promote new consulting, development and training business and foster an on-going Black Knight relationship
  • For implementation or project development activity, prepares internal deliverable document for PowerCell to be used as a handoff for support related issues
  • May consult directly with the client and must be able to travel as much as 5%, as needed by the business
  • Prior Mortgage Servicing experience highly preferred
  • Functional knowledge in the following area(s) are highly preferred
  • Special Loans
  • Escrow
  • Year End
  • Cash
  • Investor
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Product Consultant Resume Examples & Samples

  • Collaborate with internal and external stakeholders to gather / analyze / validate applicable data from all sources (e.g., clients, prospects, potential customers) to identify market characteristics / - needs / problems (e.g., market opportunities, trends, user preferences, industry standards, internal product trends)
  • Develops and demonstrates a solid understanding of the competitive landscape (e.g., strengths, weaknesses, gaps, product portfolios, win / loss analysis)
  • Capable and comfortable working with minimal guidance; seeking guidance on only the most complex tasks or where necessary
  • Collaborates with internal or external business constituents to product inquiries. May be project - based and involve working within multiple product functions
  • Engage directly with customers in support of sales and finalist presentations, strategic customer meetings in coordination with Growth Office leadership and client executives
  • Solutioning Payer client needs related to all Population Health Solutions products and delivery, and work with cross functional teams to bring solutions and changes to the product delivery model and value proposition
  • Support the Payer market growth team in their pursuit of strategic clients by providing leadership around PHS solutions and direction to sales and client management staff and strategic deal leads to simplify and articulate an integrated Population Health Solution value to the client
  • Comfortable and capable of influencing stakeholders, listening actively, and speaking and writing clearly
  • Bachelors level education required - or - 5+ years in a clinical staff role
  • 5 + years of experience in clinical program service delivery and or managed care programs and services
  • 5+ years client facing experience with payer clients, employer clients or physicians, hospital administrators, vendors
  • Superior presentation skills with external audiences to fluidly and dynamically respond to client questions and articulated needs on a real - time basis
  • Demonstrated ability to be customer facing and ability to develop tailored solutions
  • Demonstrated operational problem solving, process development and consensus building experience
  • Ability to translate clinical, product, operational design and clinical situations to actionable and scalable solutions across the broad organization
  • Ability to influence and lead multiple layers of management and senior level professional staff
  • Superior skill with Microsoft PowerPoint, Excel, Word, Outlook
  • Up to 25% travel required
  • RN or NP licensure
  • Knowledge of Population Health programs, preferably case and disease management program design, implementation, and management
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Product Consultant Resume Examples & Samples

  • Leads the ideation and development of capabilities based on market feedback or research
  • Partners with all levels of the organization to champion projects and products
  • Serves as the primary interface with sales and growth teams for customer opportunities
  • Sough - out expert for internal and external constituents, including internal and external health plans and UHG subsidiaries, on product capabilities
  • Participates in creation of proposals and presentations to enable sale of supported products
  • Refine solutions over time to improve performance and delivery value
  • Identifies issues, analyzes, documents critical facts & presents recommendations to leaders needed to reach consensus & decisions
  • Bachelor's Degree and / or equivalent work experience
  • 5+ years of product management, product development, and / or market management experience
  • Working knowledge of online marketing trends & tools & / or health care market
  • Strong multifunctional business and financial experience and acumen
  • Strong ability to effectively interact with & influence all levels of the organization
  • Ability to prioritize & respond effectively to multiple demands, in an ever evolving organization
  • Creative & logical problem solving skills, strong analytical & situational assessment skills which are executed independently
  • Masters degree
  • High energy, detail oriented and creative individual
  • Ability to execute individually and as part of a team
  • Possesses very strong consultative and training skills
  • Adept at understanding complex concepts and situations linking strategic direction and day - to - day activities
  • Uses new, creative ways to see the market to develop strategies that take advantage of opportunities or trends
  • Strong personal interest in promotion of health and wellness
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Product Consultant Resume Examples & Samples

  • University Bachelor Degree with a major or specialty in Business, English, Marketing, Human Resources
  • Extraordinary attention to detail and critical thinking skills
  • Strong written and oral presentation skills
  • Experience and expertise with Microsoft Office programs, including Word, Excel, and PowerPoint
  • Distinctive problem‐solving skills and very strong analyst capabilities
  • Strong time management and organizational skills with ability to prioritize work from multiple sources
  • Comfortable with ambiguity; entrepreneurial
  • Exceptional listening and communications skills
  • Ability to use initiative to escalate issues
  • Work well under deadlines; able to multi-task
  • Understanding of business, sales process/cycle, and associated roles
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Product Consultant Resume Examples & Samples

  • General mortgage servicing knowledge
  • Knowledge of, Passport, Director, MSP and BDE
  • Investigates client needs, impacted regulations, and technology to provide input on best practices for handling data
  • Elicits and clearly defines client needs by assessing and documenting business opportunities, benefits, risks, and success factors of potential business solutions regarding the handling of data
  • The ability to deliver both virtual and in class training to all levels of an organization
  • Develop and test system programming to ensure accuracy
  • Knowledge of Visual Basic.NET and Visual Basic scripting
  • Relational Database design principles
  • SQL query writing experience
  • Reporting writing experience using SQL
  • ETL concepts and or experience
  • Basic Networking connection and data transition concepts
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Annuity Product Consultant Resume Examples & Samples

  • Daily review and adjudication of annuity product exception requests from clients, advisors, distributors, contract administration, etc. in consultation with BHF business functions
  • Communication of the Brighthouse Financial position on individual cases to senior management, distributors, Strategic Relationship Managers, Sales Desk, etc. as appropriate to the case
  • Interpretation and application of operational policy, including Brighthouse Financial Internal Exchange Rules and Large Case Underwriting
  • Work closely with Law Group and Compliance to address Broker/ Client customer complaints; facilitate settlement coordination; and resolve disputes that arise under distribution agreements
  • Previous annuity and financial services experience (5+ years preferred)
  • Series 6 securities license
  • Must possess strong analytical skills and the ability to communicate complex concepts to diverse audiences
  • Strong organizational and time-management skills are essential along with excellent verbal and written communication skills
  • Must possess strong computer skills including the MS Office suite
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