Owner Product Resume Samples
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Owner Product Resume Samples
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TG
T Green
Tracey
Green
443 Alfredo Falls
Philadelphia
PA
+1 (555) 146 1456
443 Alfredo Falls
Philadelphia
PA
Phone
p
+1 (555) 146 1456
Experience
Experience
San Francisco, CA
IT Product Owner
San Francisco, CA
Greenholt Inc
San Francisco, CA
IT Product Owner
- Demonstrate and develop deep domain expertise, competitive landscape awareness, and provides consulting on best practices and emerging trends
- Participate with team(s) in the backlog grooming process and user story pointing
- Engage in each stage of the Agile lifecycle – i.e. sprint planning sessions, execution of sprint, demos, retrospectives, etc
- Execute any work associated with the team or program, ensuring that timelines and deadlines are effectively met
- Create/ Manage documentation using collaboration and project tools such as Crowd Around, Jira / Confluence, HipChat, etc
- Participate in planning meetings, reviews and retrospectives
- Facilitate and guide product planning, stakeholder interactions, and demos
Boston, MA
Lead Product Owner
Boston, MA
Considine, Friesen and Kovacek
Boston, MA
Lead Product Owner
- Responsible for created product(s), working in the product model and communicating with business partners
- Lead, manage and collaborate with cross-functional teams, business partners and stakeholder management for the product(s)
- Assesses value, develops opportunities, and prioritizes work to maximize value in alignment with the app strategy
- Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy
- Create/Support the creation of business cases for the Key Roadmap items
- Inspires others to achieve challenging goals and high standards of performance while committing to the enterprise strategic direction
- Inspires others to achieve challenging goals and high standards of performance while committing to the organizations direction
present
Philadelphia, PA
Product Owner, VP
Philadelphia, PA
Gorczany Inc
present
Philadelphia, PA
Product Owner, VP
present
- Work with the Chief Product Owner to develop and maintain the product roadmap
- Work together with Asia Brokerage lead to review, approved and provide tech comments to the NBIA committee
- Execute on a multi-year roadmap and vison for the model management module and ensure that all key stakeholders are continuously in alignment with the strategy
- Work with department heads to create company-wide goals and objectives
- Working with analysts and SMEs create epics and review with business
- Driving the strategic and tactical solutions with the development teams to successful conclusions
- Attend monthly CIB-GWM Tech working group calls
Education
Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
DePaul University
Bachelor’s Degree in Computer Science
Skills
Skills
- Understand and have the ability to align and manage roadmaps and backlogs against the organisations digital strategy
- Tenacity of industry reading
- Determine benefits and risk against digital product features and roadmap
- Determine, analyse and justify digital product benefits and costs for new business cases
- Learning and researching
- Planning and organising
- Customer analytics and customer segmentation
- Sales (commercials) and financials
- Problem solving and analysis
- Provide input into the digital strategy by understanding through primary and secondary research (customer segmentation, technology trends, new technology tools and customer insights) the digital landscape, both globally and locally)
15 Owner Product resume templates
Read our complete resume writing guides
1
Exchange Connectivity Product Owner Resume Examples & Samples
- Own the product and solution set assigned and make all important decisions about those products in a way that promotes the company vision and goals
- Drive the profitability of the company through product development based on business value
- Create, maintain, prioritize and sequence the Product Backlog according to business value or ROI
- Ensure the Company Product Owner is informed of the backlog priority in order to align this with the company business strategy
- Convey the vision and goals at the beginning of every development project and sprint
- Understand and communicate the customer requirements by engaging with Sales, Solutions Management, IT-Operations and customers directly
- Participate in customer projects
- Ensure communication with the rest of the business which informs on development and projects status and initiatives
- Inspect the product progress at the end of every sprint and has complete authority to accept or reject the work done
- Collaborate with the team and align with the stakeholders throughout the entire release process
- Work closely with the QA department to ensure fulfillment of all requirements have been achieved
- Participate in Sprint Planning 1 meetings to communicate and respond to all questions about stories presented for consideration in the current sprint
- Provide stories for estimation meetings and attend those meetings to provide context for the stories
- Provide artefacts from development projects and for all assigned products to ensure all parts of the business have the required documentation for the products produced or maintained
- Conduct appropriate business research to fully understand the business requirements of a given desired solution
- Convert customer feature requests accurately into stories and ensure clear communication to development the acceptance criteria for the requested features
- Demonstrate increasing understanding of the business side of electronic trading, including trading strategies, financial markets and instruments, and industry trends
- Conduct business research
2
Director Product Owner Resume Examples & Samples
- Work closely with the business to create the product roadmap and recommend category-level strategy and articulates the vision
- As Product Owner, design, develop and manage activities for a product from product definition and planning through production, release, and end of life
- Serve as the central resource with design, process, development, testing, quality and marketing as the product(s) move to production and distribution
- Determine actions to adjust product roadmaps and ensure gaps in products are appropriately categorized
- Participate and lead discussion with analyst community and attends and participates in trade and promotional events
- Develop user stories and manage the product backlog (grooming, prioritization and refinement), working day-to-day with the product SCRUM teams to clarify requirements, balance business needs with technical requirements, and recommend alternative technical approaches to meet design requirements when needed
- Help develop new strategic partnerships and manage existing relationships with software/service providers as appropriate
- Work with Marketing, Sales and Service on the development of product positioning, demo design, training courses, sales collateral, etc. to ensure that business objectives are achieved
- 6+ years of experience in a market-facing software and enterprise solutions product management role
- Excellent oral and written communication and presentation skills required
- Able to conceptualize, negotiate and sell ideas internally and externally
- Bachelor's degree or equivalent in education and experience
- Expereince with Data Migrations
- Proven track record of successful Agile Product Owner experience working directly with SCRUM development teams
3
Team Lead Product Owner Resume Examples & Samples
- Works with Customer, other Products’ Owners and Stakeholders to understand requirements
- Provides input on key business and technical objectives to product roadmap
- Coordinates with stakeholders plans for development
- Prioritizes backlog for development and maintenance
- Collaborates with other teams to seek feedback
- Accountable for release scope and product backlog
- Represents the customer/marketing during development
- Interfaces with customer when required by stakeholders
- Coordinates with other Product Owners to ensure alignment to roadmap
- Provides visibility into release progress
- Recommends approach on customer testing
- Strongly collaborates on daily basis with Scrum Team
- Constantly broadens knowledge of airline business domain
- Constantly sharpens product owner skills
- Works on Scrum and Kanban application and constant process improvement
- Minimum 5 years of software development experience
- Minimum 3 years of business analyst experience
- Minimum Bachelor degree of Computer Science field studies or Marketing field studies
- Related industry experience is most welcomed
- Ability to organize work for team members
4
Principal Product Owner Resume Examples & Samples
- Airline Revenue Management Experience-Strong preference
- Certified Scrum Product Owner is a plus
- Knowledge of Software Development Tools, Databases
5
Commerce Product Owner Resume Examples & Samples
- A degree in computer science or computer engineering or IT degree
- Excellent communication, stakeholder management, negotiating and problem solving skills
- Experience with software lifecycles including waterfall and agile
- Previous agile software product ownership experience working with technical teams
- Proven ability to achieve results with software projects and geographically dispersed teams
- Experience with requirements in Rally or Jira
- Experience interacting with scrum teams
- Ability to adjust changing priorities through backlog grooming
6
Product Owner Systems Management Products Resume Examples & Samples
- Own the product Backlog, lead the team towards story definition, providing requirements clarity necessary for the team
- Minimum 10-12 years’ experience
- Experience in Agile scrum or Kanban
- Has good understanding of systems management, virtualization domain as product owner or business analyst
7
Wan Orchestration Agile Development Product Owner Resume Examples & Samples
- Passion to create experiences that delight customers
- Energetic self-starter and innovative thinker who balances strong customer and quality focus
- Strong leader who prioritizes well, communicates clearly and effectively, and enjoys working in a group of talented, opinionated, high energy and result oriented individuals
- Strong customer skills and ability to follow through to resolve customer issues
- Ability to act as a fully integrated team member, understand technical implementation matters, prioritize technical issues against business value and help teams make tradeoffs where necessary
- Ability to engage and interact with users and customers, gain a deep understanding of their needs and represent that knowledge to the rest of the software team
- Demonstrated expertise and experience in agile development methodologies is preferred
- Prior knowledge of Agile tools such as Rally a plus
- 4 year degree (Information Systems, Computer Science, Business Administration or relational functional field) and/or equivalent combination of education or work experience
- 5+ years of experience in product management, platform/technology/services strategy with proven track record of successfully launching products/platforms
- Understanding and commitment to Agile Software Development
8
Product Owner Project Portfolio Mgmt Resume Examples & Samples
- Be part of the Agile Scrum Team as the Product Owner: attend daily standup meetings, attend iteration planning meetings, work on assigned user stories and tasks, be adaptive to last minute changes to the design and architecture
- Understand clients strategic and business goals
- Build, develop, and grow any business relationships vital to the success of the initiative
- Manage tool escalation support
- Be accountable for client satisfaction
- Communicate initiative goals and benefits at the executive level
- Manage program communications to clients and internal partners
- Own tool roadmap and vendor relationship management
- Manage decisions and negotiate agreements (i.e., deliverables and scope) between client and Engineering IT (Development Team)
- Evangelize effective tool usage and track adoption
- Drive client “interlock” to align initiative/program priorities to client priorities and needs
- Identify and resolve issues and be responsible for defect management
- Manage conflicts within the client community
- Develop and deliver program progress reports, program status/ops reviews and presentations
- Organize quarterly meetings between Cisco and Tool vendor executive team for check point on relationship and progress on Cisco’s requests
- Foster an ecosystem for in-house app development
- Understand the end-end architecture and be able to drive requirements on any portion including API’s and UI
- BS or higher in Computer Science or Related Field
- 10+ years of experience in driving cross-functional programs as Product Owner
- Demonstrated success in leading direct and/or virtual teams to successfully develop and execute product and/or services programs
- Experience at working both independently in a matrix-managed environment
- Can work under pressure in a fast paced environment
- Creative problem solving skills and ability to learn quickly
- Excellent Written and Verbal Communication skills are a must
- Excellent Negotiation skills
- Knowledge of CA Clarity and/or other PPM tools a plus
- MBA or equivalent experience considered a plus
- LI-APJ-DR1
9
IT Product Owner Resume Examples & Samples
- Define and manage requirements for product MDM capabilities supporting Dell's transformational changes, including business solution concepts, user stories, test case input, or other documents to craft detailed and accurate deliverables that specify processes, technology, staffing, and project management involved in proposed technology solutions
- Demonstrate and develop deep domain expertise, competitive landscape awareness, and provides consulting on best practices and emerging trends
- Ensure that business and customer interests are represented, and that product MDM IT is aligned on those needs
10
IT Product Owner Resume Examples & Samples
- Define and manage requirements for product MDM services and warranty capabilities supporting Dell's transformational changes, including business solution concepts, user stories, test case input, or other documents to craft detailed and accurate deliverables that specify processes, technology, staffing, and project management involved in proposed technology solutions
- Define a long-term services and warranty product roadmap while identifying key opportunities, technical challenges and strategic partnerships specifically related to the needs of Dell’s services/warranty business partners
- Demonstrate and develop deep domain expertise in services and warranty product IT MDM, competitive landscape awareness, and provides consulting on best practices and emerging trends
- Ensure that business and customer services and warranty interests are represented, and that product MDM IT is aligned on those needs
- Consultation as “trusted expert advisor” role specifically related to Dell’s services and warranty product data to both internal and external stakeholders, including formal advice, Executive customer presentations, and speaking engagements at industry conferences
11
Product Owner Manager Resume Examples & Samples
- Education and Experience: *
- Bachelors degree in Information Systems, Business, or Marketing discipline OR equivalent product work experience required; (Related graduate degree preferred)
- Seasoned Business or IT professional with a minimum of 5-7 years business analysis, product management, customer management, and/or technology implementations
- Experience serving in a product management role, including Product Owner, Product Manager, Product Strategist, etc
- Significant experience with product planning, product backlog curation, and product roadmap generation
- Experience in managing employee goal-setting, best-practice adoption, and performance management
- Direct customer interface experience (working with client directly on project tasks; managing client expectations)
- Experience in computer-based testing, certification, and licensing industry preferred but not required
- Familiar with product management methodologies including the Pragmatic Marketing framework; lean product processes
- Actively leads process improvement activities and evaluates highest-value opportunities for improvement and change
- Fosters a sense of team within a group of highly autonomous individual contributors
- Creative problem solver who thinks systemically when resolving issues and assigning resources
- Works on issues of diverse scope requiring evaluation of a variety of business factors, including relevant trends
- Collaborates with other functions in a manner that provides the most benefit to customers, Pearson VUE, and the employee groups involved
- Skilled in interviewing, training/coaching, assessing and managing performance
- Ability to assimilate information and distill knowledge within time constraints
12
Product Owner Municipal Bonds Resume Examples & Samples
- Leadership, enthusiastic, a go-getter – Ability to matrix manage
- Excellent communication skills – ability to explain complex requirements in simple words
- Excellent analytical skills – ability to analyze, understand and simplify complex business scenarios
- Original, creative, innovative
- Fast learner - Ability to work and adapt in a fast-moving industry
13
Product Owner Autodesk Product Lifecycle Management Resume Examples & Samples
- Collaborate with key stakeholders to define, develop, shape and refine requirements of a mission-critical, cloud-based software product
- Write, prioritize, and clarify user stories; working with Product Managers and other Product Owners to understand use cases, features, business requirements & technical domain rules and overall product goals
- Work with engineering teams to continuously improve product ownership and other Agile processes
- Collaborate with the Scrum Master to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives
- Understand and communicate the requirements of Autodesk PLM 360 as we scale and continue to develop
- Manage product defect resolution in a timely manner by balancing the priorities of product fixes and new feature enhancements in response to the current demands of the business and market
- Write user stories, developer stories and acceptance criteria that clearly articulate requirements and collaborate with engineers to ensure accuracy and feasibility
- Build and groom product backlog(s), which includes the near- and mid-term roadmap deliverables as defined by the Product Managers
- Understand and advocate best practices to achieve end-user objectives
- MBA or B.S. or M.S. in an Engineering field,, Computer Science or with related business experience
- Direct experience in engineering and/or manufacturing environments
- PDM (Product Data Management) and/or PLM (Product Lifecycle Management) domain experience a bonus
- Strong knowledge of Agile development practices (especially Scrum and / or Kanban), methodologies and tools. Direct hands on experience with writing user stories, grooming product backlogs and coordinating/prioritizing conflicting requirements in a fast-paced, ever-changing environment
- 4+ years Scrum experience, with at least two as Product Owner (CSPO strongly desired)
- Ability to thoroughly understand complex business and technical issues and influence decision. making at all levels of the organization without formal reporting structure authority
- Demonstrated ability to prioritize among competing priorities and the ability to clearly articulate the rationale behind product decisions
- Demonstrated ability to develop and communicate compelling stories and presentations
- Demonstrated leadership skills and experience in working with high-performing teams in a fast-paced work environment
- Experience working in an international environment involving multiple development sites on various time zones is preferred
- Demonstrated ability to drive projects to completion and persevere to get the job done
- Strong work ethic, craftsmanship, and quality standards
14
Product Owner Mobile Resume Examples & Samples
- Be a leader on your team—foster a creative, collaborative and disciplined culture to produce the best possible outcomes
- Generate, solicit, and manage the prioritization of new product opportunities
- Drive the ideation, technical development, and demonstration of innovative product concepts
- Author and prioritize personas, requirements and user stories
- Be the “Voice of the Customer”— advocate for user experiences and for those new features/optimizations which best meet business and consumer needs
- Coordinate and gather performance metrics and user research to make informed decisions and measure concept success
- Communicate the vision and scope for concepts to stakeholders
- Facilitates product portfolio review for Viacom Garage constituents
- Develops and evangelizes client-facing documentation around implementation and use
- Responsible for educating clients on product use and best practices
- Bachelor’s degree in relevant design, psychology, HCI, or technology field
- Experience ideating, defining, and creating best-of-breed websites, mobile experiences and apps
- Strong documentation and project management skills
- You have strong user empathy and do everything from users’ perspectives first
- You believe in iterative, build-measure-learn cycles
- You are driven by both qualitative and data-driven development processes
- You are a creative thinker with strong business acumen and judgement
- You are an excellent communicator with clear storytelling and documentation skills
- You see things half-full and think of possibilities - not obstacles
- You are intellectually curious and are often dreaming up of ideas, big and small
- You show and make things, not tell
- Experience working with cross-functional teams in an agile environment
- Start-up or entrepreneurial experience a plus
15
Lead Product Owner Resume Examples & Samples
- A track record of delivering complex change in a commercial business environment as a Product Owner
- Experience of recruiting, leading and managing a global team
- Exceptional leadership and influencing skills
- A commitment to delivering change and solving complex challenges
- Highly analytical and methodical approach to problem solving
- Great organisational and prioritisation skills
- Excellent approach to governance and reporting
- Commercial awareness
16
Helix Product Owner Resume Examples & Samples
- Initiate, build and sustain productive relationships
- Serve as Product Owner for the Helix Data Transformation suite of tools, including delivery of Helix Early Version as well as envisioning and enabling evolution of the suite over time
- Serve as an escalation point for customer concerns if/when they arise. Identify appropriate resolution to achieve client satisfaction in a timely manner
- Monitor and manage end-to-end delivery of the data transformation portion (audit data extraction, transfer, transform, loading) of the overall program within scope, time and budget
- Enforce standard methodologies, processes and tools and ensure compliance to enterprise architecture and overall strategy
- Provide leadership and direction to direct reports
- Evaluate and identify potential redundant applications, infrastructure and tools
- Must be able to work within a matrixed organization – balancing the needs of the customer against firm initiatives and goals
- Manage multiple and diverse teams, including the EY ITS and business IT teams, to deliver in alignment with customer needs with transparency to IT Services and customer stakeholders
- Think strategically and identify opportunities for optimization
- Leader and team player – sets example for sub-leads, project managers, business analysts and others to follow
- Create an open, honest, accountable and collaborative team environment
- Operate as an empowering leader, ensuring our highly motivated and high performing team members are visible, known by leadership and rewarded
- Proven track record of delivering systems delivery programs on a global scale with in excess of 75,000 users
- Strong domain knowledge in Data Analytics, Business Intelligence, Data Warehousing, and Big Data Analytics technologies to include Haddop (perhaps in a professional service environment)
- 15+ years of project delivery and client relationship management in a technology environment
- Strong business acumen and ability to negotiate with business partners
- Strong customer orientation and able to manage customer expectations
- Strong people leadership skills. Proven track record in managing geographically dispersed, diverse teams of 40+ people plus including employees, contractors and 3rd party resources
- Initiates, builds and maintains productive customer relationships
- 15+ years in a corporate technology or consulting environment working with multiple disciplines to deliver projects in line with customer needs
- Work experience in a professional services industry, preferred
17
Product Owner SME w Resume Examples & Samples
- Benefit Plan / Reference
- Claims Entry and Adjudication
- Claims Payment / Financial
- Provider
- Member / EPSDT TPL
- Ensures that the designs of any project specific enhancements are “closest possible” aligned with the platform design and are absolutely necessary per the contractual requirements
- Assigns and monitors work of functional personnel, and contractors
- All other duties as assigned Requirements
- 10 years of relevant experience that demonstrates progressive responsibility including 5 years of experience in a functional and/or technical management role on an MMIS development or maintenance environment
- Agile environment experience preferred
- Able to excel in a face-paced environment with tight deadlines
18
Area Product Owner Resume Examples & Samples
- A track record of managing senior stakeholders in a complex matrix environment and strong examples of clear and concise communication
- A history of successfully delivering cross-functional projects and a strong understanding of both Agile and Waterfall project delivery methodologies
- Entrepreneurial drive and not to be content with the status quo
19
Product Owner Senior Resume Examples & Samples
- Gather requirements - work with stakeholders to identify/explore requirements
- Document requirements in comprehensive User Stories that include all features describing "what" needs to be delivered and Acceptance Criteria that describes the required functionalities
- Work with the Development Team to discuss and clarify User Stories and Validation Criteria
- Work closely with stakeholders to identify priorities, assess the risk and technical difficulty of the features and integrate those priorities with business priorities
- Ensure customer expectations and business demands/commitments are satisfied with final deliverables
- Diagnose problems in E2E Shopping & Pricing system
20
VP, Product Owner Resume Examples & Samples
- Serve as the product owner, leading a SCRUM team of software engineers and software quality engineers
- Be your products biggest advocate by communicating launches, providing demos, and educating stakeholders
- Direct the creation and maintenance of easy to understand API documentation, guides, and tutorials
- Remain continuously informed of emerging industry trends relevant to APIs
- 4+ years of product management experience, preferably with experience building services and/or mobile apps
- Excellent communication skills that allow you to articulate your ideas to both engineers and business stakeholders
- Experience working in a fast-paced, collaborative, agile environments
- A track record that includes shipping products that delight customers
- A keen eye for quality and good design
21
Product Owner, VP Resume Examples & Samples
- Represent the business to provide viable solutions to business needs
- Working with analysts and SMEs create epics and review with business
- Collect, interpret and translate data to support business decisions
- Develop and maintain a thorough understanding of both customer and business requirements
- Work with department heads to create company-wide goals and objectives
- Author documentation to support engineering, including business requirements, product requirements, flow charts and wireframes
- Document business requirements in specification by example mode in the form of feature files
- Lead sprint planning, maintenance, and backlog meetings
- Analyze and communicate the performance of product initiatives
- Ability to self-steer, work autonomously and take complete ownership of projects of varying length and complexity
- Excellent communication skills for liaising with key company stakeholders including senior management, IT teams, operational managers and team leads
- Constantly monitors the ROI of all the running user stories
- Breaks data down to the lowest level to truly understand the meaning of it
- Test tools like JUnit, Cucumber and Selenium
- Performance analysis and tuning across system boundaries
22
Gcg-VP, Product Owner Resume Examples & Samples
- Work with product management and API stakeholders to define the product roadmap
- Work directly with API consumers to understand needs, gaps, and opportunities
- Translate the product roadmap and API consumer demand into requirements that the engineering team can easily understand and action
- Manage and prioritize the backlog of work for your team
- Financial service experience preferred
23
Team Lead Product Owner Resume Examples & Samples
- Extensive experience in travel agency ticketing, settlement and reporting
- Possess and applies knowledge of translation of Business Requirements into working Functional Requirements and / or User Stories using RALLY tool
- Solid Leadership skills
- Must work well within a team environment that is fast-paced and dynamic
- Must be able to work with limited supervision and be accountable for actions and decisions
- Analytical skills and a solid facilitator
- Proficient with Micro Soft office suite (Kronos, Primavera, Jira a plus)
- Product Life Cycle: Working knowledge of phases of the product life cycle, including customer requirements gathering, software design process, development and testing process – including unit, functional, systems and integration, implementation / delivery and maintenance
- Familiarity with management of data and distribution of data from applications
24
Principal Product Owner Resume Examples & Samples
- Must have at least 5 years of experience in real time airport operations. Hands on experience with DCS systems (preferably ACS/SSCI) with a deep understanding of the relationship between DCS and POS such as Kiosk, Web and Mobile
- Must have strong working knowledge of Web Services with a clear understanding of how to effectively manage the growth of the open systems platform in the check-in environment
- Excellent communications skills: written, verbal, group presentations at the team level
- Must have excellent Problem solving Prioritization and Decision making skills
25
Head of Asset Owner Product Solutions Resume Examples & Samples
- Acts as the senior product lead for asset owners across the EMEA region
- Market facing, plays a lead role in both client and sales presentations
- Creates, writes, builds appropriate business cases for new or enhanced capabilities
- Responsible for gathering and analysing market trends and competitor information
- Responsible for pricing strategy and the development of rate cards
- Proactively engages with local leaders to understand their challenges and helps to develop sustainable local solutions, including acquisitions if appropriate
- Responsible for budget planning / capital requests as required
- Acts as spokesperson across a variety of external marketing activity, from crafting RFP responses to conference speaking
- Works with Training and Marketing teams to ensure sales and relationship management are suitably equipped with relevant materials, scripts, etc
- Works closely alongside the rest of the Global Product Management and Development teams, helping to represent asset owner / IIG client requirements and influence delivery / outcomes
- Coordinates market entry planning, as required, with the broader leadership team and across business units
- Provides regular updates and appropriate management information to the IIG leadership team
- Knowledge and awareness of the challenges facing asset owners
- Proven business leadership skills, with track record of building product and / or business lines
- Ability to communicate confidently (written and verbal) with senior management, business leaders and industry specialists
- Able to establish, build and maintain effective working relationships at all levels across the organisation
- Ability to persuade and influence at all levels
- Adaptable and flexible
26
Team Lead Product Owner Resume Examples & Samples
- Must have atleast 5+ years of experience working as Product Owner, Product Manager, Business Analyst or equivalent role
- Must have worked in Travel Domain and have good understanding of the Travel industry
- Must have strong working knowledge of Web Services with a clear understanding of how to effectively manage the growth of the open systems platform in mission critical application
- Must have atleast 8+ IT experience working in large product development teams
- Must have good team building and multi-tasking skills to work across multiple teams
- Experience working with Scrum or equivalent Agile Development Process
- Must have excellent Analytical skills and negotiation skills
27
Lead Product Owner Resume Examples & Samples
- Lead/Manage the creation and maintenance of the High Level Roadmaps for the Product Cluster
- Engage with key stakeholders (Business/Technical) to assure adherence of Roadmap with the company strategic objectives
- Work/Engage with Key Internal Stakeholders (Customer Services, Partner Services, Operations) to understand key objectives and requirements and translate them into the Cluster Roadmap
- Create/Support the creation of business cases for the Key Roadmap items
- Lead/Support/Coach the Product owners that work in the Product Cluster
- Develop a sound knowledge of a business domain area and it’s interactions with the other key business areas
- Creation/Maintenance of People Development Programs for Product Owners, and coaching/follow-up/provide constructive feedback the Product Owners during its execution to assure their personal growth
- Degree in Information Systems or related field
- Proven track record in Leading/Managing several product teams towards a common goal
- Previous experience/knowledge in CRM, Customer Segmentation, Customer E-commerce workflows is a big plus
- Experience working in large scale organizations on a multi-national level is a plus
- Ability to easily build relationships with the different players of the business, at different levels of the organization (from C-Level to Analyst)
- Able to manage multiple tasks/priorities simultaneously, respond to work with urgency and understand deadlines
- Good attention to detail, an ability to assimilate, sort through and aggregate complex information quickly and effectively
- Knowledge of the Scrum methodology is a plus
28
Principal Product Owner Resume Examples & Samples
- Creates and maintains the ServiceNow plan which includes all ServiceNow related stories
- Coordinates and maintains relationships with related the related ServiceNow process teams including Incident Management, Problem Management, Change Management, and Service Catalog
- Supports and contributes to the ServiceNow Steering committee
- Develops and maintains robust processes and related documentation supporting the enterprise ServiceNow environments
- Works closely the ServiceNow tool developers when creating and maintaining the stories that are being implemented
- Ensures adherence to accepted best practices including but not limited to ITIL v3-2011, COBIT, ISO20000, Agile etc
- Collaborates with external partners, third party suppliers, and internal IT teams as needed to properly develop and maintain ServiceNow stories
29
Principal Product Owner Resume Examples & Samples
- Performs estimation of products/enhancements
- Identifies/documents/maintains delivery roadmaps working with business and technology counterparts
- Supports definition of business requirements
- Defines epic and user stories and acceptance criteria
- Prioritizes backlog (development and maintenance ) and product release plans
- Assures product meets legal/industry/commercial guidelines
- Stakeholder communication
- Conducts product demonstrations for stakeholders/customers
- Evangelize data and analytics (new ideas and opportunities, education, marketing of new capabilities)
- Monitor /understand market trends and competitors
- Experience and Ability to analyze data to understand trends will be a key differentiator
- Experience with SQL tools for Data analysis
- Responsible for Multi-GDS MIDT Modernization project
- Prioritizes backlog and release plans for the project
- Coordinates with AS, TN and SHS stakeholders
- Collaborates with Corporate IT to deliver SOX compliance within the project
30
Principal Product Owner Resume Examples & Samples
- 8+ years of experience in work as Product Owner or Business Analyst or Product Manager or equivalent role
- Ability to gather and track requirements for complex software projects, supported by proven track record of previous projects
- Proactive, independent, engaged and inspiring those qualities in others
- Experience in the Car and Limo Reservation domain is a distinguishing quality
- Deliver on our commitments
- Experience with mainframe to open system migration projects a distinguishing quality
31
Team Lead Product Owner Resume Examples & Samples
- Excellent understanding of the Agile Development Processes and Enterprise Processes
- Ability to gather and track requirements for complex software project, supported by proven track record of previous projects
- Advanced computer software skills
32
Product Owner, VP Resume Examples & Samples
- Participate and drive discussions around the evolving landscape with Cloud, DevOps, Automation, and Cyber
- Strengthen the presence of our team as a Technical center of excellence. Actively work with other leads to align
- Extensive knowledge and experience working in an Agile environment
- 3 – 5 years experience working as a hands-on (actively coding) Application Development Lead or related role
- Engineering Practices
- TDD – Must have practical experience with unit testing including deep understanding of Mock Testing Frameworks
- ATDD – Experience with Acceptance Test Driven Development including the use of tools like Cucumber and Selenium
- Continuous Integration – Experience automating builds with Maven using CI Servers like Jenkins
- Continuous Delivery – Experience with automated deployments using a tool like Rundeck
- Technologies
- Java – Expert-level implementation skills with Java and J2EE
- Spring – Expert-level implementation skills with the Core Spring Framework and including other sub-projects like
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Principal Product Owner Resume Examples & Samples
- Identify UX requirements; develop user models, design and maybe prototype UIs for testing and specification. Develop, evangelize, and maintain UI stories
- Own your own design projects. Communicate with Product Management and development teams to evangelize your UI design directions and resolve design tradeoffs and implementation issues, while applying our Agile design methods
- Produce scenarios, flowcharts, wireframes, and interactive prototypes needed to communicate design visions and detailed requirements. Present to customers, business owners, and upper management
- Work with customers from across the world to gather feedback and ensure a user-centric solution
- Three years of industry experience designing and prototyping UX for shipped software products or cloud services
- Bachelors or advanced degree in UX Design or Human-Computer Interaction, Industrial Design, Visual Design, Psychology or a related discipline
- This is a design position appropriate for the experience and skills of the designer. Some mad skills and passion are required
- Extra credit for a design related skill which is not a current strength of our org
- Strong conceptual and analytical skills; organized and methodical
- Track record in applying user centered design to product development
- Strong communication and people skills while working in a multidisciplinary, international, and collaborative organization
- Ability to see the big picture as well as careful attention to detail
- Intense desire to dedicate time to learning and growing your design expertise exponentially
- Must have a portfolio with the ability to clearly articulate how complex problems are solved by your user experience flow, architecture, or design
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IT Product Owner Resume Examples & Samples
- Liaison & Communicator
- Act as a fully integrated team member
- Set clear goals and communicate these and the project vision at the beginning of every release and sprint so that the team understands the objectives and is equipped to realize it
- Make business decisions, in consultation with Project Manager, and clearly communicate requirements through epics and stories so they are understood
- Collaborate with Project Management to establish release planning, roadmap alignment, business decisions, product vision/strategy, backlog, etc
- Create and maintain the product backlog
- Prioritize and sequence the backlog according to business value or ROI
- Participate with team(s) in the backlog grooming process and user story pointing
- Understand dependency relationships and risks
- Provide rapid feedback and approval for output of the development team’s iterations
- Participate in planning meetings, reviews and retrospectives
- Steer the project to ensure delivery of business value
- Maintain visible, vocal and objective engagement with all stakeholders, including the development team
- Education Bachelors in Technical Discipline Masters in Computer Science or other hard sciences a plus
- Agile Certifications are a plus (Product Owner, Scrum Master, Scrum Professional)
- Product Development
- At least 2 years of demonstrated relevant experience working in agile teams, specifically
- Scrum Experience in product development, strategic planning, and implementation
- Understand the business value of development decisions and how they affect the sales, margin, and life cycle of the product
- Experience in working with Product Management organization is a plus
- Software development and testing
- Scrum Understanding of the Software Development life Cycle (SDLC)
- Exposure to Continuous Integration and Deployment Understanding of Software Testing Requirements Agile practices outside of scrum is a plus
- Other Required Competencies and Soft Skills
- Effective communication skills at all levels
- Presentation and effective reporting
- Conflict management
- Collaborative demeanor
- Decisive
- Able to prioritize
- Value driven
- Ability to read, understand and communicate technical documentation
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Principal Product Owner Resume Examples & Samples
- Define the product strategy and roadmap, translating them into prioritized epics
- Work closely with key stakeholders within the organization
- Take a significant role in ensuring the quality of products
- Responsible to mentor and manage Product Owners
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Product Owner, VP Resume Examples & Samples
- University degree, or specialized training or equivalent work experience
- Experienced in Trading or risk control projects and have a good understanding of the Asset Management and/or Private Banking business as well as extensive knowledge of financial industry concepts
- Experienced project manager and experience in managing a product roadmap with multiple stakeholders
- Excellent communication skills. Crisp & Clear verbal communication with the ability to be assertive when speaking to a diverse audience
- Excellent facilitation skills. Ability to command/lead facilitation meetings with clear & specific agenda. Keep the audience attentive and active in participation of the meetings
- Experience in Agile methodology a plus
- Analytical mind, service-minded approach and keen to resolve problems
- Excellent organisational skills, ability to multi-task and manage priorities
- Excellent business analysis, test planning, activity planning skills. Ability to tailor communication of the plans (i.e., high level vs detailed level) based on the audience it pertains to
- Excellent time management abilities
- Ability to work under pressure and time constraints
- Technical experience in data management (specifically SQL queries) as well as exposure to Java development and business logic tools a plus
- Experience of working with a Global team in multiple time zones
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IT Product Owner Resume Examples & Samples
- Establish a point-of-view about the needs of our operating teams and align business owner and product stakeholders to that vision
- Translate product vision into prioritized and deliverable epics and user stories
- Coordinate with other Product Owners to establish overall release goals and identify dependencies for cross- product initiatives
- Drive continuous improvement; share lessons learned and contribute to the development of the agile practices
- Adjust product priorities based on actual experience and user feedback
- Facilitate and guide product planning, stakeholder interactions, and demos
- Work with internal customers to fully understand and conceptualize features and work flows related to those features
- Create, maintain, prioritize and own the product backlog
- Make the final determination on feature acceptance and what ships
- Act as the voice of the customer, answer product related questions, and provide overall direction
- 3+ years of experience in product management
- Domain expertise in payroll, accounting, service operations or tax
- Certified Scrum Product Manager (CSPO) certifications, a plus
- Excellent analytical, organizational, technology skills, written and oral communication skill
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Product Owner, VP Resume Examples & Samples
- Asia NBIA
- Attend Asia NBIA committee meetings when Asia Brokerage lead can’t
- Work together with Asia Brokerage lead to review, approved and provide tech comments to the NBIA committee
- Asia Regulator Onsite Visits ( e.g. HKMA visiting PB LOBs, focusing on Execution flows for FX, derivatives, OTC, etc.)
- Help the team to define the flows in scope for inspection
- Answer queries raised upon request
- Management Meetings
- Attend Asia IT Governance Meetings when Asia Brokerage lead can’t (Tech Control & Risk)
- Attend Asia Tech Management Meeting (Mohamed Tagari) when Asia Brokerage lead can’t
- Technology-related Requests
- Collect all FICC technology-related requests coming from the Solutions Desks, IWM, Investors, and other partners of the business
- Analyze ROI of each request and prioritize it
- Write BRDs and get approvals from relevant Asia (and if necessary EMEA) stakeholders
- Work with the FX, FI and SP ADMs as well as local Technology teams (Mo, Vasu) to attain estimates and plan capacity and delivery for all those requests
- Work with CIB JPMM team to attain estimates and capacity for all JPMM-related requests
- Attend monthly CIB-GWM Tech working group calls
- Business Partner for Investor Connect
- Help Investor Connect team in Asia to train ACLs and gather feedback from them
- Work with Investor Connect team on spec’ing and testing different deliveries
- Walk the floor with Senior Tech Management to meet the desk heads
- IWM FX CDT (DMA) Project
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Owner Product Resume Examples & Samples
- Monitor local and international digital trends to identify opportunities
- Request, using thoroughly built business cases, sufficient digital product funding
- Work with ideas, concepts, problem statements, opportunities and challenges in various cross-skilled teams to rapidly build new product features
- Ensure alignment against the overall digital strategy
- Employ best practice and the latest product development methodologies (lean startup, agile, scrum, devops) to build out product features
- Support the product team to identify and remove impediments
- Drive product optimisation and commercial benefits through various savvy acquisition, adoption and retention product plans/features/campaigns
- Be an effective trusted sales person and have the ability to present at different levels of the organisation
- Lead product teams to deliver against product roadmaps
- Create a positive working environment that fosters collaborate ways of working
- Align the product team to overall product vision and digital strategy
- Constantly and transparently communicate with senior leadership and various other stakeholders
- Form positive collaborative relationships with various stakeholders across the organisation
- Support your teams and provide a first line of protection in order for them to deliver working software to the customer
- Implement a culture of fail fast, fail forward and test and learn using agile, lean start-up methodologies
- Strive to keep the customer at the heart of product by always delivering digital products that either solves for the customer needs or problem statements
- Ensure constant engagement with the segments team to align digital product against right customer shape
- Release product features timeously to improve customer retention and acquisition
- Expect change and embrace change
- Consult leadership then make hard decisions/trade-offs for the ultimate benefit of the customer
- Constantly review all reported incidents or risk events together with supporting investigating documents. identify high-risk areas and create mechanisms to address risks in future
- Manage product fraud levels and work with various teams to mitigate/minimise fraud events
- Form part of a culture of collaboration and transparency within and across teams and align measures of success (performance) accordingly to encourage responsible & customer orientated banking practices
- Create a positive learning and change culture
- Find ways to constantly improve ability to deliver against the needs of our customers
- Challenge and be willing to be challenged to ensure change is part of the product teams culture
- Act as a brand ambassador for Absa, both internally and externally
- Be entrepreneurial, intrapreneurial and be always be willing to “get ones hands dirty”
- Preferred degree (NQF Level 6) or equivalent
- 5 years (technical and/or managerial) experience
- Involvement with digital start up advantageous
- Hands on experience in changing an organisation (culture or way of working)
- A preferred minimum of 2 years deep experience with working in Agile and/or Devops
- Learning and researching
- Planning and organising
- Customer analytics and customer segmentation
- Sales (commercials) and financials
- Problem solving and analysis
- Understanding of customer needs and expectations
- Tenacity of industry reading
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Area Product Owner Resume Examples & Samples
- Bachelor’s Degree in Computer Science or similar discipline; Master’s Degree preferred
- Experience in DevOps, with proven track record of leading a team to transform the efforts of an engineering organization
- Experience in an agile environment, and running agile through a modern platform: ideally Rally or another similar agile system of record like Jira, Version One, Accept360
- Experience including, but not limited to, using the following tools/frameworks
- Rally
- Git/GitHub
- AWS
- Jenkins
- Maven
- Karma
- Jasmine
- Xcode, XCTest
- Minimum of 5 years of relevant management/supervisory experience, managing teams of DevOps/software engineering professionals
- Exceptional management skills managing a team of 10+
- Creative and strategic thinking to develop innovative solutions to problems
- Ability to interact effectively with product and development teams at all levels
- Engaging presentation style with solid oral, written, and visual communication skills
- Ability to self-manage projects
- Experience coaching and mentoring others
- Good understanding of the company's overall business operations and products
- Demonstrated ability of successfully leading complex development operations
- Ability to successfully implement and control business plans
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Product Owner Manager Resume Examples & Samples
- Perform comprehensive assessments of technology industry trends and business requirements to develop technology roadmaps for products and the broader practice-area; and ensure product alignment with larger Tax Technology strategic priorities
- Be a trusted technology advisor to our clients while managing expectations throughout the software development lifecycle (SDLC); and maintain appropriate business engagement in requirements gathering, writing, and application
- Maintain high levels of support for applications in our portfolio, proactively identify risk, serve as a point-of-contact for practice sponsors as issues arise, and team with support personnel to modify existing procedures as needed
- Cross-coordinate and regularly communicate with other Product Owners to facilitate cross-team collaboration, and standardize user experience across all tools and application modules
- Monitor, analyze, and report on technology solutions over their entire software development lifecycle (SDLC), and manage the success and evolution of tools in the marketplace
- Provide staff career coaching, formal and informal performance reviews; and ensure top performers are challenged and recognized and development needs are identified and addressed
- 5+ years’ experience as a business analyst, program manager, product owner, or product manager
- 2+ years’ experience working in an Agile environment
- Bachelor’s degree in accounting, computer science, finance, information science, business management, or related field
- Advanced leadership and management skills including conflict resolution and outstanding negotiation skills
- Strong client-service background with excellent interpersonal, presentation/facilitation, and written communication skills; and the ability to cast a wide influence including outside of immediate line of reporting
- Ability to easily grasp and communicate complex ideas and synthesize clear business requirements from customer inputs, effectively prioritizing requirements and making informed project tradeoffs, and map business requirements to appropriate functional/technical requirements
- Deep understanding of the professional services delivery process and software development lifecycle (SDLC)
- Experience managing scope and expectations of large technology projects including resources (onsite and offshore), budgets, schedules, reporting, milestones, and deadlines; developing high-level financial documents on potential technology solutions; and presenting cost/benefit and strategic analysis to leadership—able to do this on multiple projects concurrently
- Available to travel up to 30%
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Product Owner, VP Resume Examples & Samples
- Experienced in Wealth Management Technology with a solid understanding of document management and supporting data flows
- Have a good understanding of the Asset Management and/or Private Banking business as well as extensive knowledge of financial industry concepts
- Experience in Agile and Waterfall development methodologies
- Experience of a project based work environment
- Experience with document and/or content management and lifecycle technologies a plus
- Experience with providing shared or “horizontal” services to a broader IT organization a plus
- Experience with Test Driven Development and Behaviour Driven Development a plus
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Team Lead Product Owner Resume Examples & Samples
- Product planning
- 5+ years of airline related industry experience in the areas of cost management (direct operating costs)
- Excellent working knowledge of Airpas Solution family from business perspective is required
- Domain/Industry Knowledge, Customer Advocacy
- Communication (Written, Verbal, and Nonverbal)
- Strong analytical capabilities and creativity to analyze and interpret complex concepts, designs and information
- Think abstractly, identify patterns, and generate ideas, solutions, and options
- Commitment, Persuasion and Empathy
- Excellent Time Management (Organization, Prioritization) and Stress Resistance
- Experience in Requirements Engineering including Prototyping/ „Mockup“ creation
- Detailed development process knowledge, Basic to intermediate development knowledge
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Practice Owner, Product Knowledge Management Resume Examples & Samples
- Support for Pitney Bowes Global Services (all functional units) and LOBs devising, integrating, presenting, and managing client- and internal-facing product knowledge within allocated budget
- Project management and alignment of resources to effective cross-functional project delivery Effective, documented status communication to stakeholders ranging from C-level to front line employees
- Elicitation of stakeholder requirements and executing to best in class knowledge deliver aligning with KCS methods
- Practice & technology strategy and vendor recommendations for best-value of required systems, tools, and services
- Leadership, coaching and development planning for assigned team members. Excellence amid ambiguity with an appropriate drive to order; Identifying, devising, implementing effective metrics to drive rapid transformation in KM strategy
- Advocacy for team with awareness of extensive impact of delivered knowledge on client satisfaction, loyalty & retention, support costs, and PB profitability
- Product Owner duties, when applicable, to execute scrum-based Product Owner Meetings in the development of specialized tools required for team excellence
- Other assignments as directed
- Bachelor's degree in Business / Design / Communications in KM domain or equivalent
- Demonstrated 5+ years leadership success in Knowledge Management with KCS working knowledge
- Demonstrated domain knowledge of global client product technical and installation support and localization requirements and applicable metrics to manage knowledge
- Working knowledge of queue management, authoring, and presentation tools required for contemporary multi-language delivery of knowledge on product, web, to desktop and mobile end users or technical support personnel in all support delivery channels
- Proficiency with Microsoft Office Suite for conducting day to day business
- Fluent in English, Exceptional written, oral, and presentation skills from C-level to client to new hires
- Ability to travel, including 25% occasional overnight travel
45
Lead Product Owner Resume Examples & Samples
- This is a high visibility, high impact role that requires leadership ability to go broad, discover and motivate cross-functional teams while getting into the weeds to connect dots between the science of machine learning and the art of creating truly personal user experiences that amaze our customers
- You oversee progress against product backlogs with a discovery and delivery mindset to ensure work and priorities are in line with product strategy and OKRs
- You are familiar with lean testing concepts and partnering with UX/Engineering teams to build great products
- You have an intense data orientation with the ability to balance numbers with intuition for the long-term guest experience
- And a familiarity with machine learning / personalization approaches and best practices
- You are comfortable with modern best practices of agile development, can articulate use cases, and user stories, and have the ability to clearly communicate priorities
- You are the “voice of the product” to all outside stakeholders to ensure that their needs are met and that the product team is getting any support it needs
- Experience with machine learning / personalization
- E-commerce experience
- Technical background preferred
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Lead Product Owner Resume Examples & Samples
- Creates objectives and key results (OKRs) for the platform and related products
- Understands end-to-end customer experience integration and dependencies
- Iterates on the front end experience with the engineering team and communicates progress to business partners
- Leads dual track agile to balance delivery and discovery activities within the team. Ensures the team is aligned on shared goals
- Assesses value, develops opportunities, and prioritizes work to maximize value in alignment with the app strategy
- Ensures epics and stories clearly communicate the customer and stakeholder needs to the development partners
- Stays current on industry knowledge, business context and jobs-to-be-done related to the platform and educates partners accordingly
- Demonstrates passion and fluency for the technical and data aspects of the business
- Encourages the open exchange of information and viewpoints across partner teams
- Inspires others to achieve challenging goals and high standards of performance while committing to the enterprise strategic direction
- Fosters a sense of urgency to achieve goals and leverage resources to overcome unexpected obstacles
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Lead Product Owner Resume Examples & Samples
- Drafts key product strategies and objectives and key results (OKRs) for the product(s)
- Possess a fundamental understanding of end-to-end customer experience integration and dependencies
- Accountable for created product(s), working in the product model and communicating with business partners
- Lead dual track agile to balance both Delivery and Discovery activities within your team
- Lead, manage and collaborate with cross-functional teams, business partners and stakeholder management for the product(s)
- Assess value, develop cases, and prioritize stories, epics and themes to ensure work focuses on those with maximum value that are aligned with product strategy
- Ensure stories and/or Epics clearly communicate the customer and stakeholder needs to the development partners
- Stays current on industry knowledge, business context and customer personas related to this product
- Provides competitive analysis, monitoring, Market, SWOT and Gap Analysis to key stakeholders
- Demonstrated passion and fluency for the technical and data aspects of your business
- Lead and manage small cross-geography SCRUM teams, including engineers, ensuring the teams are aligned around similar goals and objectives
- Encourages the open exchange of information and viewpoints
- Inspires others to achieve challenging goals and high standards of performance while committing to the organizations direction
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IT Product Owner Resume Examples & Samples
- Create and foster strong relationships with both business and technical partners
- Become an expert your respective product, as described above
- Elicit needs/wants (i.e. user stories/requirements) from business and engineering partners
- Translate needs/wants into a customer centric, consumable strategy
- Work with technical and business partners to define, and set the priority of user, stories. Ultimately ‘own’ the product backlog and its prioritization
- Work with the engineering and program management leads to set strategy, define and identify vendor products as applicable, and make the hard, high-judgment trade-offs between performance, features, and speed-to-market
- Engage in each stage of the Agile lifecycle – i.e. sprint planning sessions, execution of sprint, demos, retrospectives, etc
- Understand seemingly disconnected ideas/issues well enough to create thoughtful, holistic solutions
- Communicate up, down and across the organization effectively
- Be an evangelist for DevOps and Agile
- Create/ Manage documentation using collaboration and project tools such as Crowd Around, Jira / Confluence, HipChat, etc
- Execute any work associated with the team or program, ensuring that timelines and deadlines are effectively met
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Lead Product Owner Resume Examples & Samples
- Ensure stories clearly communicate the customer and stakeholder needs to meet key business objectives and strategies for the product
- Maintain and refine backlog: Create user stories and acceptance criteria and prioritize all stories to ensure work focuses on those with maximum business value that align with product strategy
- Experience in a Technology organization
- Agile certification
- Product Owner certification
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Lead Product Owner Resume Examples & Samples
- Understands key business objectives and strategies for the product(s)
- Responsible for created product(s), working in the product model and communicating with business partners
- Facilitate common vision with business and technology scrum teams, ensuring the teams are aligned around similar goals and objectives
- Encourages the open exchange of information, questions and viewpoints
- Foster a sense of urgency in to achieve goals and leverage resources to overcome unexpected obstacles
- Solicits and leverages feedback from key stakeholders and users of product(s)
- 3-6 years of expertise, coding or developing experience
- Experience working with Warehouse Management, Supply Chain or Logistics technology
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Lead Product Owner Resume Examples & Samples
- Possess a general understanding of end-to-end customer experience integration and dependencies
- Inspire others to achieve challenging goals and high standards of performance while committing to the organizations direction
- Foster urgency to achieve goals and leverage resources to overcome unexpected obstacles
