Order Entry Resume Samples

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MH
M Hessel
Makayla
Hessel
71955 Dietrich Mission
San Francisco
CA
+1 (555) 499 3879
71955 Dietrich Mission
San Francisco
CA
Phone
p +1 (555) 499 3879
Experience Experience
New York, NY
Order Entry
New York, NY
Heller, Roob and Johns
New York, NY
Order Entry
  • Responsible for cross-training in multiple areas of the warehouse and/or participates in projects as assigned by your manager or other management team member
  • Create/update processes for ERP, Salesforce and Document Management System (DMS) and communicate to the department
  • Performs all other responsibilities as may be assigned by management
  • Monitoring customer orders; including checking inventory levels, verifying/updating customer information, monitoring internal process of all account orders
  • Organize workflow to meet customer timeframes
  • Check LotusNotes for new orders and change orders throughout workday
  • Provide support to our sales staff and share the common goal of creating and maintaining customers
Los Angeles, CA
Order Entry Technician
Los Angeles, CA
Bauch, Eichmann and Hermann
Los Angeles, CA
Order Entry Technician
  • Assists the Director, Pharmacy Services in Quality Management program
  • Download data files, create mold files in Design software, create 3D print files
  • Maintains documentation of calls to and from patients, caregivers, insurances, providers, and Pharma
  • Courteously assists all internal and external customers
  • Assists the Director, Pharmacy Services in education of Pharmacy Students
  • Provide dispensing pharmacists with information regarding allergies and drug interactions, therapeutic duplications, and other items that the computer flags
  • Performs the duties of a Pharmacy I.V. Technician
present
Boston, MA
Order Entry Coordinator
Boston, MA
Eichmann, Klocko and Feil
present
Boston, MA
Order Entry Coordinator
present
  • Execute orders by creating records in the customer relationship management (CRM) system for support initiated orders
  • Work with Production and Planning teams to establish anomalies with order information
  • Compile paper work for invoicing (soft format). Ensure order is complete, accurate and ready for Dispatch team to invoice
  • Assist in the processing of all advanced media orders, including Digital Ad Insertion (DAI), Video-on-Demand (VOD), and interactive TV (iTV)
  • Communicate both written and orally with multiple departments including Sales, Sales Engineering, Regions, National Sales Order Managers and Agent partners
  • Management of the order creation process including - processing all orders for Finished Goods and Conversions received for your assigned territory
  • Daily management of individual Salesforce.com high volume queues that represent various states of readiness in order lifecycle, within a timely manner
Education Education
Bachelor’s Degree in Supervision
Bachelor’s Degree in Supervision
Illinois State University
Bachelor’s Degree in Supervision
Skills Skills
  • Detail oriented and demonstrated ability
  • Our employees are the reason we have been successful in the past and the reason we will be successful in the future. Employees’ skills, talents and work ethic have defined the business and will shape our collective future
  • Strong attention to detail
  • Excellent communication skills, both oral and written, including using tact and good judgment when dealing with others
  • Proficient in Microsoft Office (Word, Excel and Outlook)
  • Excellent customer service skills with a "can do" attitude
  • Excellent phone skills and follow-through
  • Excellent communication skills for interfacing with customers, managers and business partners
  • Proficient data entry computer skills
  • Ability to solve problems and multi-task
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15 Order Entry resume templates

1

Order Entry Frontline Leader Resume Examples & Samples

  • Ensure appropriate staffing levels are achieved to ensure resources are managed effectively
  • Provide guidance and leadership to associates and serve as a mentor for their day-to-day activities
  • Identify reasons for variation in individual performance and take appropriate actions that will result in improved performance
  • Analyze data to guarantee key performance measures are met, while aiding in the removal of barriers to success
  • Maintain proactive communication with other departments to ensure efficient, accurate and timely responses to internal/external customer needs
  • Monitors quality and production and holds associates accountable for meeting and exceeding expectations
  • Minimum 2-3 years experience in a team leadership or supervisory position
  • Proficiency in Microsoft Office Word, Excel and PowerPoint
  • Able to give direction and make sound business decisions
  • Previous supervisory experience in a mail order setting
2

Order Entry Coordinator Resume Examples & Samples

  • Accurate complex data entry skills with the ability to adhere to and follow standard outlined processes
  • Manage and escalate orders as required to meet customer commitments
  • Daily management of individual Salesforce.com high volume queues that represent various states of readiness in order lifecycle, within a timely manner
  • Analyze order information, obtain proper updates from necessary parties, and communicate with necessary parties to ensure order detail and documentation is updated and entered in system appropriately
  • Compose correspondence using excellent written communication skills
  • Communicate both written and orally with multiple departments including Sales, Sales Engineering, Regions, National Sales Order Managers and Agent partners
  • Review, process and proactively follow up to ensure required information and paperwork is received various type of orders including – High Speed Data, Video Services and Complex Phone Orders
  • Provide communication to internal and external customers regarding the status of the orders when appropriate
  • Analyze and perform root cause analysis of the daily invalid and rejected orders to address and resolve issues
  • Serve as point of contact for escalations
  • Assist with order opportunities for the TWC Partner Program including analyzing and reviewing information received from National/Regional Channel Managers and TWC Partners to understand customer needs, communicate capabilities, confirm customer requested attributes, where necessary, to ensure customer needs are met
  • Ability to effectively understand the overall process from contract-to order entry-to billing-to collection
  • Advanced problem solving skills to resolve and propose solutions and improvements
  • Ability to effectively analyze various situations and provide resolution in a timely manner
3

Lead, Order Entry Coordinator Resume Examples & Samples

  • Daily management of individual Salesforce.com queues that represent various states of readiness in order lifecycle
  • Must be familiar and proficient with Agent Channel order processes including HSD, Video and BCP orders and how to escalate orders to respective Order Fulfillment Departments
  • Serve as a point of contact for escalations from Sales, Order Fulfillment, Agents and Supervisors
  • Ability to create training materials for new personnel as well as give ongoing training on updated procedures to existing employees
  • Serve as a subject matter expert for questions, escalations, training information, and general information for current team members
  • Assist with analyzing order information, obtaining proper updates from necessary parties, and communicating with necessary parties to ensure order detail and documentation is updated and entered in system appropriately
  • Analyze CSR, Carrier Phone Bills and Customer Service Agreement to ensure information is accurate and updated in system appropriately to facilitate timely order fulfillment
  • Identify and resolve issues in order process through vigilant monitoring of the various queues and order states
  • Troubleshooting unforeseen and varying situations to determine and engage the appropriate resources to meet customer commitments
  • Assist other teammates with analyzing and performing root cause analysis of the daily invalid and rejected orders to address and resolve issues
  • Assist with order opportunities for the TWC Partner Program including detailed discussions with National Channel Managers and TWC Partners to understand customer needs, communicate capabilities, confirm customer requested attributes, where necessary, to ensure customer needs are met
  • Superior written, verbal communication and customer service skills
  • Ability to effectively present information and respond to questions from groups of managers, clients and customers
  • Ability to analyze and interpret emails, service agreements, and order updates to determine next steps for order routing
  • Must have attention to detail
4

Order Entry Team Lead Resume Examples & Samples

  • Identify training needs for team members
  • Mail Order Pharmacy experience
  • Ability to solve problems and encourage others in collaborative problem solving
  • Demonstrated capability with coaching and developing associates formally and informally
  • Proactive, positive attitude, flexible and the ability to engage associates
  • Hours: 8:00am- 4:00pm. Overtime, Weekend and Holidays as needd. Hours subject to change based on a business need, need to be flexible
5

Order Entry Specialists Resume Examples & Samples

  • Capacity to maintain confidentiality and work independently in support of the department
  • Proficiency in Microsoft Office Programs
  • Ability to type 40+ wpm (subject to typing test)
  • Data entry experience
  • Pharmacy experience or Pharmacy Technician Certified
6

Specialist, Order Entry Experience Resume Examples & Samples

  • Document current processes for how we implement and execute order entry and identify gaps and opportunities
  • Partner with order entry experts in all channels; provide feedback to Order Entry Experience Team, functioning as a front line advocate to ensure consistent and easy tool usability
  • Act as an Order Entry Experience liaison on various projects, and convey project information to Core Team, and Order Entry Experience Manager
  • Participate in customer feedback mechanisms and incorporate best practices
  • Provide subject matter guidance to cross functional teams and projects wherever order entry is impacted as it applies to each agent type
  • Works with and advises the Order Entry Manager on project statuses weekly, as they pertain to order entry
  • Collaborates with Order Entry Experience Team to develop, evaluate, and recommend technical and systematic procedures that make the order entry process flow more efficient for the organization, identifies problems and recommends solutions
  • Coordinates the flow of information and communication between the Advisory Board and Core Team members of the Order Entry Experience team
  • Provides analytical support of actual results against targets of the project driven by the Order Entry Experience Team
  • Develops and manages a sales reporting system that will provide adequate data and analysis for Sales Support teams use, as well as strategic data and analysis for sales management requirements
  • Coordinates maintenance of weekly and monthly reporting, including recommendation of system changes
  • Provides detailed reports to the sales force on ranking
  • Performs daily clerical and statistical reporting for Product Sales team
  • Generates project estimates using in-house estimating tools and programs
  • Generates monthly, quarterly, and annual reports relating to Product Sales team incremental sales performance and results
  • Captures and updates all required reporting materials to provide Product Sales management customized reports
7

Order Entry Associate Resume Examples & Samples

  • Responsible for order entry and verification against customer order. May include use of multiple systems including Adit
  • Meet or exceed individual productivity goals as directed by Manager. Achieve specific targets for number of orders entered into Adit as well as expected quality of order entry information
  • Prioritize work efforts while managing multiple deadlines and service agreements to both internal and external clients
  • Participate in the development of new policies and procedures related to increased quality and productivity, as well as, work environment
  • Maintain and actively pursue understanding of the computer systems used in the department and a general understanding of computer systems in general
  • Assist in the mentoring and training of fellow employees
  • Duties include, but are not limited to the items noted above and the employee may be asked to perform other duties as needed to meet company objectives
  • Will process all New Customer Requests and will process all Advertiser Adjustments
  • High School equivalent and one to two years of newspaper or media environment experience preferred. Experience preferably in advertising, billing, and/or print production
  • Prefer order entry/billing experience in a customer service environment
  • Exhibits excellent communication skills and computer literacy
  • Must have the ability to determine proper workflow for accurate ad order entry, with the ability to work under pressure
  • Must be able to work with video display terminals for long periods of time. Type a minimum of 35 wpm
8

Digital Order Entry Assistant Temporary Resume Examples & Samples

  • Manage reporting via the sales management system
  • Associates Degree or equivalent work experience required
  • Experience managing data entry and reporting within database systems is preferred
  • Knowledge and use of interactive media planning and IO tools: MediaVisor, Atlas, etc
  • Outstanding interpersonal skills
  • Proactive problem-solving capabilities
  • Entrepreneurial and team-oriented spirit
9

Order Entry Coordinator Resume Examples & Samples

  • Professionalism and discretion in dealing with sensitive and confidential information
  • Customer Service Attitude
  • Self-Starters/Quick Learners
  • Multi-Taskers – comfortable with a fast paced environment
  • Analytical Thinkers – for issue resolution
  • Results oriented mindset
  • Ability to communicate effectively (written and oral) with both internal and external customers in a proactive and professional manner
  • Consistently perform all duties and responsibilities according to production and quality standards and provide high quality customer service and results
10

Order Entry & Email Specialist Resume Examples & Samples

  • Provide personalized support to customers
  • Enter customer orders placed over the phone, e-mail, and fax with a high level of accuracy
  • Keep a detailed record of order instructions to ensure customer orders are processed correctly
  • Assist customers with parts identification utilizing technical support and manufacturer resources
  • Address customer concerns, rectifying any errors
  • Proactively inform customers of important order changes
  • Support the First Impressions team by answering and directing surplus calls
  • A passion for assisting customers
  • A willingness to go the extra mile
  • Ability to multi-task without sacrificing accuracy
  • Exceptional conflict resolution skills
  • Ability to thrive within a team atmosphere
  • Ability to maintain high quality standards for every order placed
  • Basic phone and computer knowledge
  • Ability to work from 10am-7pm
11

Order Entry Resume Examples & Samples

  • Provide both external and internal customers with a positive experience during all interactions
  • Comply with all Company and Departmental procedures
  • Pay great attention to detail while entering and checking the accuracy of orders, tracking delivery dates and updating customers and sales of any problems
  • Answer all customer inquiries including, but not limited to product, pricing, and availability
  • Anticipate & solve issues before they arise
  • Research orders and resolve issues related to product and service
  • Have excellent working knowledge of procedural and system related inventory control requirements. This would include the proper allocation and distribution of products and services
  • Improve and maintain overall Customer Service. This encompasses all Order Processing requirements including Credits, Returns, and Distribution
  • Have an excellent working knowledge of our Quality System and the associated procedures
  • Provide support to our sales staff and share the common goal of creating and maintaining customers
  • Work closely with all staff, including warehouse personnel, to ensure proper communication
  • Listen actively and respond to customer demands and complaints as "problem solvers", taking full responsibility and providing a positive solution
  • Demonstrate persistence, overcome obstacles, and strive to improve skills while achieving goals with enthusiasm and positive energy
  • Follow through with promises & inquiries in a timely fashion
  • Use good judgment & make decisions when necessary
  • Seek guidance to answer any questions when unsure of the correct answer
  • When speaking to a customer, all e-mail addresses must be captured & forwarded to the Marketing Department and every customer must be asked if we can send them our Product Information sheet/e-mail
  • Excellent customer service skills with a "can do" attitude
  • Excellent phone skills and follow-through
  • Ability to prioritize and juggle multiple priorities
  • Ability to take on new duties and responsibilities as needed
  • Must be organized, detail oriented, & self-motivated
12

Spclst, Adv Ad Order Entry Resume Examples & Samples

  • Review client insertion orders for accuracy, resolve IO discrepancies (i.e. correct rate, correct distribution, correct product) and notify Sales Support Associate as needed
  • Communicate with Sales Support Associate with regards to identified issues on incoming order entry requests
  • Prioritize personal work efforts while managing multiple deadlines and service agreements to both internal and external clients
  • Prefer G.E. or High School equivalent and one to two years of newspaper or media environment. Preferably in advertising, billing, and/or print production
13

Order Entry Associate Resume Examples & Samples

  • Reviews file for accuracy
  • Performs own work and provides assistance to others when needed
  • Ability to work in a fast pace, energetic environment with strict deadlines maintaining proper production levels and delivery standards on a daily basis
  • Strong customer service orientation and focus
  • 0 to 1 year of data entry experience
14

Macd Order Entry Rep Resume Examples & Samples

  • Interacts directly with Customer Care, the customer, and various other deprovisioning teams within EarthLink to ensure orders are processed in a timely manner
  • Consistently meets average productivity targets on a daily basis
  • Establish and maintain communications, as needed, with Customer Care and Deprovisioning teams to ensure orders are correct
  • Review, analyze and remove orders from the OSS systems in a timely and accurate manner
  • Adhere to company ordering policies and processes to ensure SOX compliance
  • Identify and select submission/processing defects within the appropriate OSS systems
  • Proactively escalate and seek resolution to issues related to meeting order processing commitments
  • Carefully pays attention to detail to ensure all aspects of an order are entered to prevent credits to the customer
15

Order Entry Representative Resume Examples & Samples

  • Enter purchase orders from internal and external customers accurately and timely
  • Process and manage an average of 800 orders per month
  • Process and manage Kay’s customers’ purchase orders accurately and timely using JDE to ensure a high quality customer service focus
  • Communicate via email, phone and fax with external and internal customers on a daily basis on numerous order issues
  • Serve as the customers’ point of contact
  • 2+ years of customer service or order entry experience
  • 2+ years of computer and data entry experience
  • Strong computer and keyboard skills, including experience working with JD Edwards, Microsoft Word, Excel and Outlook
  • Must be a high-energy team player with strong communication and interpersonal skills
  • Ability to multi-task and work with diverse groups and departments
  • Organized and able to prioritize daily functions, handle a multitude of situations and processes in this busy, fast-paced environment
16

Sales Liaison Order Entry Representative Resume Examples & Samples

  • Accurately process orders for Sales and Customers via voice, fax and e-mail
  • Interact and educate sales and the customer regarding customer requirements and procedures
  • Perform FC switches when appropriate
  • Trained in Kana – Email System
  • Use in-depth product knowledge to provide pricing and availability information
  • Respond quickly to internal/external Customer requests and demonstrate excellent follow up
  • Provide speedy and thorough resolution via phone or e-mail to Sales and Customers within a specified timeframe
  • Maintain accurate and updated information for customer accounts
  • Organizing, sorting, and delegating work as necessary
  • Additional duties as assigned
  • Cross trained to perform Premier Customer Service Representative duties as needed
  • Proficient typing skills; familiar with Windows environment
  • Professional and courteous manner
  • Office supply product knowledge
  • Adapts well to a changing environment with ability to multitask
  • Excellent accuracy
  • Good time management skills
  • Previous experience in customer service and resolving customer’s issues
17

Internship, Order Entry With French Months Resume Examples & Samples

  • Collect the orders on the website of our customer Atlas Copco
  • Order entry in the Belgian system (Exact)
  • Order tracking
  • Communication with the Belgian team on registered orders
18

Order Entry Administrator Resume Examples & Samples

  • Monitors incoming emails in common mailboxes
  • Acknowledges receipt of customer emails/POs/RFQs
  • Allocates requests/tasks/emails to appropriate individual/support group (workload and escalation Management)
  • Responds to Level 1 general inquiries and requests received from mailbox and identify need for escalations
  • Checks for completeness of commercial requirements for Tier 0 orders
  • Validates and checks customer-provided model code for correctness and applicability based on customer specifications and current product offerings
  • Enters data/order/items into the business system
  • Generates purchase requisitions/orders
  • Updates order/quote records/data/status in business system
  • Coordinates with factory personnel/reps, inside sales and customer support teams to monitor the status of RFQs, orders, buyouts, shipment holds, shipment status,and inspections
  • Escalates order issues
19

Associate Manager, Order Entry Resume Examples & Samples

  • Develop solid relationships with key stakeholders globally
  • Work on the retention, motivation, and development of associates to operate the order management (OM) process
  • Define and maintain key performance indicators (KPIs)
  • Identify opportunities and implement process improvements
  • Coordinate the required documentation for internal and external auditors
  • Manage the OM team and related daily OM activities
  • Monitor the completion of assigned tasks in line with expected timing and quality; ensure daily activities of the OM staff are aligned with the key policies, processes, procedures, and controls
  • Oversee month-end close activities
  • Work with internal and external customers to resolve escalations and any payment or purchase order issues
  • Positively influence and educate the business on the company’s OM policies
  • Other ad hoc duties as instructed by management
  • 3-4 years of people management experience
  • Proficiency in office software functions, including documents, spreadsheets, and presentations
  • Proficiency in operating a powerful ERP system; experience with Oracle E-Business Suite
  • Experience with electronic data interface (EDI) is a plus
  • Solid verbal and written communication skills to communicate with customers
  • Detail-oriented with solid organizational skills
  • Ability to work quickly and efficiency in a fast-paced environment
  • Positive attitude and a desire to contribute to the continued growth of the company
  • Ability to display professionalism, dependability, and resourcefulness
20

Order Entry Tech-si Resume Examples & Samples

  • Communicates with pharmacists regarding refills unable to be processed due to prescription changes, prescriptions requiring additional documentation, and/or the need for new orders when appropriate
  • Contacts patients and/or Nurses to schedule deliveries and notifies appropriate Pentec personnel of changes and patient/client needs or requests
  • Communicates with other departments as required for notification of patient status changes. Documents communications and related changes as necessary in pharmacy computer system
  • Scans all documents into patient electronic medical record. Maintains pharmacy records, assuring all required documents are present in the patient electronic medical record
  • Maintains required scheduling documents to assure routine deliveries for patients and nurses
  • Performs the duties of a Pharmacy I.V. Technician, as required
  • Assists the Manager of Pharmacy in Quality Management program
  • Assists the Manager of Pharmacy in education of Pharmacy Students
  • Performs other duties and special projects as assigned
  • Checks processed non-narcotic prescriptions for accuracy prior to submitting to pharmacist for final check
  • Checks supplies and medications ready to be shipped prior to submitting to a pharmacist for final check
  • Verifies recipient name and location are correct on delivery manifest prior to pharmacist final check
  • Ability to work in teams
  • Prior experience in pharmacy computer systems and software
  • Dependable in attendance and job performance
  • Understanding of medical terminology and calculations
21

Order Entry Coordinator Resume Examples & Samples

  • Management of the order creation process including - processing all orders for Finished Goods and Conversions received for your assigned territory
  • Complete Machine and Conversion configuration
  • Raise Sales Orders / Sales Credits (where required)
  • Work with Production and Planning teams to establish anomalies with order information
  • Monitor Progress of all orders through the production process to maintain DIFOT
  • Maintain Delivery Schedule
  • Ensure all jurisdictional approvals are received for Dispatches
  • Coordinate delivery of finished goods and conversions with the relevant Suppliers
  • Compile paper work for invoicing (soft format). Ensure order is complete, accurate and ready for Dispatch team to invoice
  • Answering Telephone / Email Enquiries from Agents/Sales and customers
  • Update and maintain various Reports and Registers
  • Liaise with Product Management and Compliance regarding the release of Software and Hardware
  • Liaise with installation agents (Internal & External)
  • Allocation of Installation Dates
  • Allocation of EGM serial numbers
  • Running weekly meetings with sales & operations, discussing upcoming orders, Forecast and status of current orders
  • Understand and complete Quick-change applications
  • Circulate approvals to production/installation agents/venues as required
  • Assist other areas of the Operations Department when required
  • One to two years related experience in a manufacturing or order entry environment
  • Highly developed customer service skills
  • Time management skills; the ability to manage multiple and competing deadlines
  • Maturity to deal with people at all levels of the organization
  • Ability to work after hours (when necessary) and attend industry events
  • Ability to translate customer requirements into technical solutions
  • Maintain confidentiality at all times
  • Punctual
  • High level computer skills (Word, Excel)
  • Ensuring compliance with all internal and external policies, principles, guidelines and legislation
22

Order Entry Resume Examples & Samples

  • Education – High School Diploma, GED or equivalent work experience
  • Skills – Strong typing and computer skills (Microsoft Word and Outlook), Strong communication skills, Must be well organized and detail oriented. iClosings Direct experience preferred. Ability to bend/squat and reach on occasion. Able to lift items up to approximately 15 pounds
  • Work Experience – Experience working with a title insurance company or other real estate services company preferred
23

Order Entry Resume Examples & Samples

  • Processes customer orders/inquiries received by email, phone or fax. Coordinates orders with warehouses, shippers, and contractor/jobsites to determine delivery dates. Determines and facilitates appropriate shipping options
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Maintains records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken in SalesForce.Com
  • Collaborates with other departments, including Sales and Material Planning to ensure that customer needs are met. Refer unresolved customer grievances to designated departments for further investigation
  • Required making decisions on an order by order basis as to what pricing policy and/or special handling requirement are needed on each order. Maintain a customer profile with up to date special pricing and requirements
  • Create/update processes for ERP, Salesforce and Document Management System (DMS) and communicate to the department
  • 3 to 5 years prior experience in high velocity Customer Service or sales support role or a minimum of 10 years related experience with a high school diploma. Experience with related products is helpful but not required to perform the essential responsibilities of the position. In addition the successful candidate must be highly organized and detail oriented an active communicator and processes the ability to take initiative and work independently while maintaining a high degree of self-motivation. Thinking proactively and finding opportunities to improve customer service and create greater efficiencies are essential traits for this position. The individual must have excellent verbal and written communication skills as well as excellent interpersonal skills. The candidate must have computer experience with Microsoft Office including Word, Excel, and Outlook. SAP/JDE experience preferred but not required. Also able to navigate the internet for online based data and tech support. Telephone and organizational skills as well as ability to handle high stress situations are necessary. The individual must also be capable of dealing with highly confidential information, especially when dealing with customer pricing
24

Order Entry Account Representative Resume Examples & Samples

  • Verify accuracy (part numbers, pricing, discounts etc…) for all call-in, fax or email orders. Employee expected to take ownership of issues and work with the department manager or other employees to resolve them in a timely manner
  • Assist Sales with discount orders, no-charge orders, order inquiries and order follow-up for customers
  • Work with Channel Management and Sales to resolve pricing discrepancies
  • Inform customers of new product specials
  • Analyze incoming orders and offer product substitutions where applicable
  • Escalate system errors to the department manager immediately (and other department managers if necessary)
  • Perform all other related Order Entry responsibilities including scheduling shipments, processing returns, follow-up communication regarding order status, provide tracking information, provide export documentation to the customer etc…
  • Work as a liaison/translator (as necessary) between the customer and Credit to assist with credit issues
  • Make recommendations regarding the improvement of the order entry process and procedure to improve the effectiveness of the department and improve total customer satisfaction
  • Attend various tradeshow and business meeting functions as a representative of the department (as required). Travel may be necessary
  • Conduct themself in a professional manner and provide customers timely, friendly, helpful information and assistance
  • Post-secondary education (preferred) or work equivalent experience
  • Minimum 2 years’ experience working in a customer facing role
  • A good working knowledge of Microsoft programs including Word, Excel and Outlook (required)
  • A good working knowledge of the Baan or SAP system (preferred)
  • Enthusiastic, energetic, self-motivated, professional personality
  • Ability to work both as an individual and in a team environment
  • Ability to communicate clearly using the English language
  • Ability to make sound, independent decisions in a variety of different situations
25

Administrator, Order Entry Resume Examples & Samples

  • Receives and processes requests and provides updates on status of requests
  • Seeks critical information and data needed to perform assigned tasks
  • Enters data and required information using standardized templates/forms/business system
  • Fresh graduates are welcome to apply
  • Priority Setting
  • Organizing
  • Analytical Skills
26

Finance Admin Supervisor SAP Order Entry Resume Examples & Samples

  • Provide direction and Leadership for Administrative staff on day to day duties,assigning work loads, and accountable for Perfomance Management
  • Evaluate processes and workloads to maximize efficiency
  • Ensuring all SAP/ accounting entries within this area of responsibility are timely, accurate, and comply with Nalco Champion Business Process and Controls
  • Completing the monthly close process and ensuring all month end reports are generated and have appropriate supporting documentation
  • Working to ensure all controls are in place and any discrepancies noted are corrected or have a measurable action plan in place to correct the discrepancies
  • Acts as backup for all supervised duties as needed
  • Ensures compliance and consistency with corporate goals
  • Responsible for all EDI issues and scanning related activities
  • Minimum of a four year Bachelor’s degree in Finance, Accounting or Business
  • Experience in the supervision of staff, along with working with management across multiple functional areas within the organization
  • Proficiency in MS Excel
  • No Immigration Sponsorship Available
  • Experience in standard operating procedures and controls in a major ERP system (SAP Preferred)
  • Expert User in Microsoft Office Products
  • Excellent communication skills a must as this position will interact with Senior Sales Management and Line Managers. Good presentation skills are necessary to communicate process changes and recommendations for improvement
27

Order Entry Resume Examples & Samples

  • Bachelor Degree in Business Administration or similar
  • Advanced english
  • Experience 3 - 5 years (customer support and order entry)
  • Customer focus, order, proactive attitude, decision making,handle pressure
28

Digital Order Entry Assistant Resume Examples & Samples

  • Within the sales management system, enter print and digital media plans / Insertion Orders and send to Sales Representative/client for approval/signature
  • Data entry tasks requires excel formatting and a combination of upload and manual entry
  • Maintain positive, supportive relationships with internal teams, general managers, clients/agencies, etc
  • Three years administrative experience/supporting teams required; experience in marketing, public relations and/or advertising fields preferred
  • Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint and Outlook)
  • Heavy ability for attention to detail
  • Patient and adaptable
29

Senior Specialist, Order Entry Resume Examples & Samples

  • Process new patient registrations by entering data into the computer system
  • Handle correspondence to patients
  • Enter refill orders into Promise for processing
  • Handle patient prescription profile requests within HIPAA guidelines
  • Responsible for reading prescriptions and entering information into the PROMISE computer system accurately and efficiently
  • Learn and understand Walgreens prescription data entry procedures and guidelines
  • Interpret medical abbreviations (SIG codes)
  • Resolve Data Entry related exceptions
  • Identify and communicate issues to the Team Leader and/or the Team Pharmacists
  • Other duties, such as assisting with Exceptions, Registration and Outbound Call Center as needed
  • Certified Pharmacy Technician or must become a Certified Pharmacy Technician within 2 years of becoming a licensed trainee
  • Ability to read and interpret prescriptions
  • Minimum typing 35 wpm. Will be evaluated during interview process
  • The ability to thrive in a team environment
  • Flexibility to work various hours, including evenings, weekends and overtime as needed
  • Working knowledge of PROMISE, INTERCOM and PLUS
  • Previous Pharmacy Experience
  • Microsoft Excel and Word experience
30

Senior Specialist, Order Entry Resume Examples & Samples

  • Enter refill orders into PROMISE for processing
  • Handle patient prescription profile requests with HIPAA guidelines
  • Responsible for reading prescriptions and entering information into PROMISE computer system accurately and efficiently
  • Other duties, such as assisting with Exceptions, Registration, and Outbound Call Center as needed
  • Minimum typing 35 WPM (will be evaluated during interview process)
  • Working knowledge of PROMISE, and Intercom PLUS
31

Enterprise Order Entry Analyst Resume Examples & Samples

  • Experience interpreting contracts for key financial and business terms
  • Experience contacting clients to confirm payment information
  • Must exhibit exceptional teamwork
  • Ability to work in a fast-paced, rapidly growing company
  • Experience with NetSuite and Salesforce.com a distinct advantage
32

Central Order Entry Supervisor Resume Examples & Samples

  • Organization – proactively prioritizes needs and effectively manages workload
  • Communication – communicates clearly and concisely in a way that promotes a cooperative work environment
  • Leadership – guides individuals in department if needed and handles facility issues in absence of
  • Three (3) years hospital experience preferred
  • Meditech operating system
33

Central Order Entry Pharmacists Resume Examples & Samples

  • Leadership – guides individuals in department if needed and handles facility issues in absence of management
  • Customer Orientation – establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
  • Interpersonal Skills – able to work effectively with other employees, supervisors and external parties
  • PC Skills – demonstrates proficiency in required operating systems: (ie CPCS, PYXIS Connect, Automated Dispensing Machines, Micromedex, Clinical Pharmacology, Clinical Intervention Tools, Microsoft Office, etc.)
  • Policies and Procedures – articulates knowledge and understanding of department and client facility policies, procedures and systems
  • Administrative Skills – answer telephones, research information, utilize drug resources
  • One (1) year hospital experience preferred
  • Meditech preferred
34

Specialist, Order Entry Resume Examples & Samples

  • Responsible for preliminary review of all incoming orders for all necessary information. Account name/number translation, PO numbers, complete catalog numbers, quantities, voltages, shipping instructions, any additional special instructions
  • Responsible for entry of information into the ERP system. Verification of all necessary information against database information
  • Responsible for confirmation of special net pricing as evidenced by a mismatch to the database, via internet based Net Pricing Application
  • Responsible for verification of acceptable payment terms
  • Responsible for confirmation of missing information via fax, email or call to Distribution Partners and customers
  • Be able to support functions of Order Entry – Phone, Email, Fax and Public Internet
35

CS Order Entry Resume Examples & Samples

  • Teamwork: Work with Customer Process Team Supervisor to meet the expectations of our customers and our business. Empowered to go above and beyond to satisfy customer needs quickly and accurately
  • Processes & Procedures: Follow outlined processes and procedures to meet or exceed customer expectations. Empowered to identify process/procedure improvement opportunities to reduce errors, eliminate waste, increase efficiencies and enhance the customer experience. Perform functions with a high level of accuracy
  • Communication: Provide exceptional, clear, professional, written and verbal communication to leadership and team members to ensure
  • One to Three (1-3) years applicable experience
36

Overnight Order Entry Technician Resume Examples & Samples

  • Batch and print labels, forms and delivery tickets
  • Prepare backup pharmacy orders
  • Comply with a process that addresses all state and federal guidelines regarding medication labeling
  • Consultwith dispensing pharmacist regarding prescription order clarification, non-stock items, order entry problems or concerns
  • Follow all applicable government regulations including HIPAA
37

Order Entry Technician Resume Examples & Samples

  • Provide dispensing pharmacists with information regarding allergies and drug interactions, therapeutic duplications, and other items that the computer flags
  • Consult with dispensing pharmacist regarding prescription order clarification, non-stock items, order entry problems or concerns
  • Complete all data fields according to pharmacy procedures including use of approved abbreviations
  • Assist with pharmacy workflow as needed
38

Order Entry Temp Resume Examples & Samples

  • Reviews, enters and manages customer orders into SAP, PICPOS and Evantage, per the customers’ order request. Provides a graphic visual representation for both the customer’s approval and for the manufacturing process using various tools and computer aid software. This position is focused on doing this with the highest level of quality and appropriate productivity
  • Provides feedback on customer issues such as ordering errors, missing information and invalid requests
  • Supports continuous improvement efforts to drive quality and productivity improvements
39

Order Entry Resume Examples & Samples

  • Follow established Standard Operating Procedures (SOP’s) to process orders including accurately picking, performing quality control checks, sorting, consolidating freight, building and wrapping pallets, packing, loading and preparing the orders for shipment
  • Perform housekeeping and inventory control tasks, maintaining a clean work environment including complying with all Environmental Health and Safety requirements
  • Ability to operate or willingness to learn material handling equipment (pallet jacks, cherry/order pickers, reach trucks, forklifts)
  • Ability to be detail oriented, quality focused and self-motivated
  • Fluent in the English language with the ability to read and write
  • Ability to work in coordination with other team members to accomplish goals
  • Must be flexible to work overtime as needed
  • The position requires proficiency in order entry and computer skill functions
  • The position requires attention to detail filling customer orders with deadlines to meet each hour
  • Readily learns and applies new information and methods to work in assigned area
  • Works on routine assignments that require some problem resolution
  • Works within clearly defined standard operating procedures and/or scientific methods
  • Work typically involves regular review of output by work lead or supervisor
  • Refers complex unusual problems to supervisor
40

Specialist, Global Order Entry Resume Examples & Samples

  • Review and timely processing of both Maintenance Repairs and Operations (MRO) and Global Project Operations (GPO) orders
  • Generate sales order acknowledgement from Oracle and sends it to the Global CSR or GPO Project Administrator responsible for the account
  • Manage and maintain Engineered to Order tracker in SharePoint for custom and Engineered to Order items
  • Attends bi-monthly meetings with Engineered to Order team to provide and get updates on international MRO and project order status
  • Maintains order entry tracker and sends the Daily Dollar Amount report to CS management team
  • Coordinate with Product Marketing for item master set up for new item requests
  • Work with Data Governance to update the organization set up for items needed for entry
  • Apply appropriate documentation and other additional charges on Tier 2 and 3 orders
  • Coordinate with Credit team to update distributor/customer address in the Customer Master screen
  • Coordinate cancellation requests to appropriate approvers and notify the plant and Operations of any cancellation. Responsible in cancelling the lines from the order except for MTO items
  • Responsible in entering replacement orders for MRO and GPO orders
  • Responsible in screening and monitoring denied party list thru MK Data Screening tool
  • Coordinate with Traffic and Compliance for Harmonized Codes
  • Upload order documentation in Oracle for document retention
  • Perform back up and work load sharing activities with other International Customer Service
  • Perform other duties and oversee special projects and assignments as may be assigned
41

Order Entry Administrator Resume Examples & Samples

  • Ensure pricing is correct during acknowledgement review (at the time of the invoice is the exception)
  • Manage due dates from initial acknowledgement to late delivery
  • Escalate to meet customer requested delivery
  • Process change orders, cancellations and on hold purchase orders
  • Multi-Task
  • Highly Professional
  • Windows Office
  • Expereince in CRM, SAP systems preferred
  • Associates or Bachelors degree preferred
  • 5 years experience in sales support role
42

Order Entry Technician Resume Examples & Samples

  • Acts as liaison between company, patients, insurances, Pharma, and provider’s office via phone, fax, and e-mail communications
  • Accepts prescriptions and makes sure all necessary information including insurance verification is available to process orders
  • Processes prescriptions through pharmacy dispensing software following all laws for each state for which the medication is being dispensed from
  • Maintains documentation of calls to and from patients, caregivers, insurances, providers, and Pharma
  • Keeps current with new treatment trends
  • Communicates patient status to physician’s offices/clinics
  • Maintains patient confidentiality
  • Knowledgeable of all areas of the pharmacy industry, medical billing, or medical background is preferred
  • Customer service skills
  • Ability to multi-task and be detail oriented
  • Ability to works efficiently without creating distraction or disruption to other employees
  • Ability to relate well and communicate effectively with other employees and patients
  • Ability to work well with various personalities and work as a team
  • Should be independent and self-motivated
  • Ability to work and accomplish goals with little to no supervision
  • Must be dependable and maintain levels of confidentiality
  • General knowledge of internet navigation and research
  • Knowledge of e-mail, fax transmission, and copy equipment are essential
43

Order Entry / Order Management Resume Examples & Samples

  • Enter and renew orders
  • Enter new customer records
  • Return authorizations and sample request management
  • Report on order processing for orders
  • Calculate and process commissions
44

Order Entry Representative Resume Examples & Samples

  • Support Customer Service and Inside Sales cross-functionally to process and drive consistent order information
  • Research credit requests and determine resolution based on Delegation of Authority, alongside Credit Analyst and Warranty and Return Analyst
  • Interacts with departmental and other staff on matters affecting data to ensure standards are met in data entry, collection and retrieval
  • 2 to 4 years of order processing/data entry experience
  • 1 to 2 years of experience in a professional office environment
  • Experience working in SAP and OnDemand
  • Excellent oral/written communication skills, including excellent interpersonal skills, and relationship-building across functions
  • Excellent organizational skills, high attention to detail, and excellent time management skills
  • Intermediate proficiency with Microsoft Office Suite (Microsoft Excel, Microsoft Word, Outlook)
45

Order Entry Analyst With Spanish Resume Examples & Samples

  • Execution of operation metrics and sla reporting
  • Support business improvement projects
  • New Hire Training and coaching of associates
  • Evaluate best practices with global peers and develop improvement suggestions
  • Ensure integrity of internal controls, in partnership with the compliance team
  • Attentive to detail with a propensity for continuous improvement
  • Additional other non-SAP ERP experience a plus
46

Order Entry Associate Resume Examples & Samples

  • Associate's degree (A. A. / A. S.) or equivalent from two-year college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience
  • Reading skills
  • Technical communication skills
47

Associate, Order Entry Resume Examples & Samples

  • Responsible for cross-training in multiple areas of the warehouse and/or participates in projects as assigned by your manager or other management team member
  • High School Diploma or GED required
  • 1-2 years of related experience
  • 1-2 years distribution warehouse, retail, or fast-food experience preferred
  • Automated or RF (Radio Frequency) warehouse experience beneficial
  • Ability to work standing for long periods of time with frequent stooping or bending
  • Ability to work in a fast-paced distribution environment while meeting established performance quotas and standards
  • Maintains appropriate licenses, training and certifications
48

Order Entry Representative Resume Examples & Samples

  • Provides back office support initiatives through email and fax
  • Adheres to SLA set by POCs, if not exceeds
  • Follows team’s defined process and procedures and company policies
  • Ensures that required information is logged into central information system pertaining to customer information and request
  • Provides accurate solution in a timely manner
  • Individual case management
  • Escalate out of his boundary issues to team lead
  • Reports to TL and to AS of the things possible areas for improvement
49

Eservices Order Entry Rep Resume Examples & Samples

  • Enters orders from received from customers and Sales Consultants with accuracy and efficiency for prompt delivery to the customer and processes order and shipment confirmations as requested by customers and Sales Consultants
  • Processes recurring orders billing and maintains appropriate documentation
  • Processes recurring orders and maintains applicable logs to enter items manually for shipping options not supported by the system
  • Notifies Sales Consultants of requests from customers as stated on the fax order forms, and advises them of problems or changes to be made to fax order forms and contacts customers to resolve order issues
  • Monitors recurring orders expiration dates and advises Sales Consultants
  • Coordinate customer configuration with 3rd party vendors
  • Answers in-bound customer call-queue
  • Outbound calls as needed
50

Order Entry Associate Mondays Resume Examples & Samples

  • Accurately read customer order blanks
  • Identify product offerings to match a customer’s request on a written or digital order blank along with features/options offered for different labels
  • Maintain high level of production through set standards
  • Strong communication and typing skills
  • Previous call center experience
  • Ability to maintain accuracy in a fast-paced environment
51

Account Specialist / Order Entry Resume Examples & Samples

  • College diploma in business administration or equivalent
  • 2 - 3 years of experience in order management in a manufacturing environment
  • 2 - 3 years of experience in customer service (internal and external clients)
  • Excellent knowledge of the Microsoft Office Suite, Epicor would be an asset
  • Knowledge of international shipping procedures would be an asset
  • Patient, meticulous, good communication skills
  • Ability to work under stress and deal with last minute changes
  • Capacity to analyse situations and bring quick solutions to problems
  • Able to work in a multi-tasking environment, dealing with several internal departments
  • Positive attitude, team player, excellent interpersonal skills
  • Excellent ability to communicate in English and French
  • Technical Affinity
  • Validation of equipment list and pricing accuracy
  • Generation of order confirmations as per production schedule or inventory
  • Perform daily follow up on all assigned customer orders
  • The candidate will be responsible for the coordination of activities and the interaction with other departments i.e. Finance, Engineering and Transportation Logistics, to ensure shipment are made on time
  • Have shipments prepared daily and process all necessary exportation paperwork when required
  • Be involved in various projects when needed
  • Reporting of potential delays of shipments to Team leader
  • General office work (faxing, filing, photocopying, e-mail, etc…)
52

Order Entry Resume Examples & Samples

  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Provide pricing and delivery information
  • Process orders, forms, applications and requests
  • Direct requests and unresolved issues to the designated resource
  • Record details of inquiries, comments and complaints
  • Record details of actions taken
  • Communicate and coordinate with internal departments
  • Follow up on customer interactions
  • Provide feedback on the efficiency of the customer service
  • Knowledge of customer service principles and practices
  • Knowledge of ERP Systems (JDEdwards or SAP) and CRM applications (MS Dynamics). Willingness to learn other applications and programs required
  • Ability to handle stressful situations with a customer
  • Listening skills
  • Analysis and problem-solving
53

Order Entry Resume Examples & Samples

  • Ability to review complex customer orders for completeness and accuracy
  • Expected to continually grow in ability to review and enter orders that are increasingly complex in content
  • Interpret customer order forms and enter related data into computer system
  • Problem solve orders and information in a timely manner
  • Communicate with customers to obtain clarification on order information, following up as needed to achieve expected ship dates
  • Review and edit order information for manufacturing of products
  • Understand product types, and hardware capabilities
  • Must be detail oriented, with strong math skills
  • Must possess a strong ability and willingness to learn
  • Extensive Dominion Building product knowledge a benefit
  • Must be able to work with others in a team environment
  • Will be required to communicate with office, manufacturing, and the plants to achieve customer order expectations of quality and delivery
  • Professional experience in the building trades and order fulfillment areas are preferred, and are an advantage in this role
54

Order Entry Coordinator Resume Examples & Samples

  • 65% Order Entry
  • Upon receipt of a prepared order from a Customer Solutions Representative, this person will be responsible for entering all customer orders into SAP. This process encompasses
  • Receive and enter customer orders
  • Work with CSR’s on any questions regarding order
  • Ensure customer acknowledgement or confirmation has been sent to the customer
  • Expectation is a minimum of 20 orders entered on a daily basis, and that all orders are entered within 24 hours of receipt
  • 25% ATP (Auto to Promise) Process Adjustments
  • This role is responsible for realigning current, open orders in SAP for new or incoming orders based on order delivery date
  • 5% Order Date Change
  • When date changes are requested internally or by customer, this role will work within TM (Transportation Management) to adjust the order for new delivery dates. This task supports customers, supply chain and logistics
  • 5% Order Quantity Changes
  • When quantity changes are requested internally or by customer, this role will work in SAP to adjust the order for volume changes. This task supports customers, supply chain and logistics
  • At least 2 years of Customer Service experience
  • At least 1 year of SAP or CRM experience
  • Demonstrated problem solving ability
  • Strong organizational and follow/up skills
  • Ability to adapt quickly to changes or interruptions
  • Self-starter / self-motivator
  • Ability to be proactive
  • Ability to maintain a positive attitude in challenging situations
  • Ability to collaborate with other individuals across all levels of the organization
  • Associates’ Degree in Business or related field
  • 3+ years of Customer Service experience
  • High proficiency level working with and troubleshooting computer systems such as SAP
55

Order Entry & Demand Specialist Resume Examples & Samples

  • Operationalize flow of demand from customers into site order book and MRP system
  • Collaborate with internal and external stakeholders to facilitate order addition, change, and cancel requests from customer
  • Maximize order book accuracy and health
  • Detect and align to changes in forecasted demand
  • Graduated with a Business/Management related degree or similar
  • Experience / demonstrated performance within a demand role
  • Experience with MRP systems
  • Strong knowledge of Microsoft Office and IT
  • Be proficient in producing clear and precise written reports
  • Good problem solving skills & being able to perform effectively in pressurized situations
  • Ability to contribute effectively to team-working and group discussions
  • Ability to work to timescales, achieve personal deadlines and contribute to team objectives
  • Ability to energize teams and create an engaging work environment, promoting inclusiveness
  • Excellent communication skills with all levels & functions within the business
56

Order Entry Technician Resume Examples & Samples

  • Unpack, clean and identify incoming cases from Orthodontic offices
  • Download data files, create mold files in Design software, create 3D print files
  • Schedule cases in production based on due dates from the incoming mail
  • Input order data into production data software
  • Support all functions within the department
  • Other duties may be assigned based on manufacturing process
  • Education/Experience: Degree from High School or equivalent; Dental Assistant school or one to three years related experience and/or training; or equivalent combination of education and experience
  • Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, SOP’s, and procedure manuals. Ability to write routine reports and correspondence. Ability to communicate effectively with groups of employees within the organization. This position will require the candidate to be fluent English and be able to communicate in a written and verbal form
  • Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations
  • Computer Skills: Working knowledge of Microsoft Excel, Word and Outlook preferred
57

Order Entry Technician LTC Resume Examples & Samples

  • Calculates and/or verifies the correct dosage based on the prescription
  • Enters new and refill orders in a timely and accurate manner
  • Courteously assists all internal and external customers
58

Order Entry Administrator Resume Examples & Samples

  • Provides "Tier-3" advanced technical support of new and existing legacy products on issues escalated from customers or Field Service teams by replicating issues, identifying bugs, and working with the respective teams to resolve them
  • Responsible for managing customer onboarding's which includes user training and support for varies cloud based products
  • Develops Test Plans and conducts product lab and field beta testing to ensure product's compliance with Postal Regulations (when applicable), functional specifications, general design parameters and customer expectations
  • Develop and create customer and technical training videos
  • Works with the relevant Marketing and R&D departments in helping develop new products by recommending performance specifications, evaluating product designs, and providing customer/field feedback
  • Responsible for determining when Technical Service Bulletins or Advisories are required and creating them when necessary along with any other required documentation such as Knowledge Base web content and training materials
  • Completes customer visits where necessary and works with all departments to ensure customer expectations are exceeded
  • Assist with developing and reviewing technical training course content and conducting classes as required
  • Supports all members of the Tier-2, Technical Training, and Field Service teams by providing supplemental training and information on new products, special tools, new technologies and/or best practices
  • AS degree in Computer Science or technical related area minimum. Four-year degree preferred
  • Network+ and/or SQL certification desired
  • Experience with Neopost/Hasler Shipping, Accounting and Tracking systems preferred
  • 3 to 5 years minimum technical field experience supporting B2B PC applications and/or cloud-based solutions
  • Able to travel 35% of time
  • Knowledgeable in Microsoft Windows 7, Windows 10, SQL 2008, SQL 2012, SQL 2014, Word, Excel, Access, Visio, and Project
  • Experience with Mac OS X and iOS
  • Familiarity with Windows and Android embedded mobile devices
  • Communicative
59

Sales Order Entry Resume Examples & Samples

  • Support Sales Department Indirect/Direct/Dealer
  • Entering customer orders, making sure orders are entered correctly and all the correct and current information for the account is filled out properly on all orders
  • Build and run daily reports for management including: backorders, logistics, inventory levels, and open orders
  • Recognize and escalate any and all critical issues to management immediately
  • Exhibit a professional and courteous demeanor at all times
  • Processes claims and files
  • Processes warranty return forms
  • Invoices warranty parts to customers, stamp warranty return instructions, mail invoices and create folders
  • Assists customers by providing warranty information
  • Inputs and logs stock orders
  • Purchases vendor items and unitary parts
  • Credits customers for paid claims
  • Calls customers on deleted claims and re-enters new claims
  • Research all freight bills to determine if billable or non-billable
  • Submit claims for damaged freight
  • Possesses knowledge, CATS, Oracle and Pride
  • Flexibility to work overtime/weekends, as required
60

Rep, Order Entry Resume Examples & Samples

  • Must have previous or current National OMR experience
  • Make adjustments on Commercial accounts
  • Develop through training and on-the-job experience a thorough understanding of the entire ICOMs/CSG billing process including but not limited to: pro-rates, non-pays, rate increases, adjustments, credits, discounts, collections, renewals, and billing equations
61

Order Entry Associate Resume Examples & Samples

  • May perform any or all of the following functions
  • Working knowledge of Microsoft Office (Excel, Word, Outlook); SAP Experience (or other ERP system) a plus
  • Previous held OE Production Associate, ITE Production Associate or BTE Production Associate position
  • Must be able to speak, read and write in English
  • Willingness to work in a team environment
  • Open to flex/change job assignments
  • Excellent manual dexterity, use small hand tools and light bench equipment
  • Able to read small font, follow and understand work instructions
  • Ability to count, verify and audit inventory locations
62

Order Entry / Invoicing Specialist Resume Examples & Samples

  • Responsible for Order to Cash processing including sales order entry, delivery creation, and invoicing
  • Monitoring of accounts payable and accounts receivable
  • Assisting with sales reporting and documentation
  • Support after hours program
  • Performs system testing
  • Solves problems within own work group/project team
  • Strong Excel Knowledge
  • Bachelor's degree in Business Administration or equivalent preferred
  • Advanced abilities with Microsoft Office applications including Excel, PowerPoint and Word
63

Order Entry Control Apprentice Resume Examples & Samples

  • To review all purchase orders and determine whether they are valid, acceptable and approved in line with the Commercial Authority Matrix prior to processing
  • Convert quotes to sales orders to satisfy order requirements
  • Amendments to quotations/sales orders
  • Converted orders, returns, trade-ins
  • Generate and monitor reports to provide the status of outstanding orders
  • Monitor and reconcile issues with relevant salesperson to ensure accurate and valid data is entered onto the system
  • Generate, monitor and reconcile all order details so that they are available in accordance with the Order Entry Control checklist and ensure any specific information is added to the sales order
  • PC Literate with a good working knowledge of e-commerce, MS office and email
  • Ability to recognise and adhere to deadlines
  • Analytical mind for implementation and validation of current process developments
  • Quick thinking, positive and self-motivated
  • Ability to work in a team unsupervised
64

Order Entry Operator Resume Examples & Samples

  • Operates various data entry terminals and automated data entry systems to record and verify billing/accounts receivable information as well as customer demographic data, laboratory identification data, and results for computer processing
  • Follows standard sequences and coding in entering and keying data; verify, edit, and correct data as needed
  • KSPH of 7500 with little error rate is required. A data entry test may be provided during the recruitment process
  • Strong computer skills as well as verbal and written communication skills are required
  • Familiarity with medical terminology is strongly preferred
65

Order Entry Administrator Resume Examples & Samples

  • Accurate and detailed processing, review and adjustment of on line and manual orders in Oracle
  • Process orders within department SLA
  • Strives for a high level of processing accuracy
  • Comply with any necessary overtime requirements, based on the needs of the business
  • Maintain a high level of attendance and punctuality
  • Communicate in a positive and respectful manner with both external and internal customers
  • Present a professional image at all times, via email and telephone
  • Working knowledge of Microsoft Word, Excel, Outlook, Siebel and Oracle
  • Ability to handle multiple tasks in a high-volume, fast--paced work environment
  • Positively approaches change or new situations
  • Work on special projects at the direction of the Manager and Supervisor and other related duties as assigned
  • HS diploma or equivalent is required; some college education is desired
  • Commitment to excellence in building professional and productive relationships with internal customers and Operations team members
  • Adept at maintaining a professional manner in all customer interactions both internal and external
  • Quick learner who is able to work independently
  • Ability to set priorities, plan and organize. Must be a self-starter and have the ability to work under pressure to meet deadlines
  • Able to work effectively with individuals at all levels
  • Must have excellent communications skills, both written and verbal
66

CSR / Order Entry Resume Examples & Samples

  • Previous Customer Service experience required
  • Comfortable with repetitive work
  • Good phone etiquette
67

Administrator, Project Order Entry Resume Examples & Samples

  • Review Quotation and Orders for conformance with Project Execution Lead, Project Engineer and Technical Support's requests and requirements
  • Understand customer requirements, provide sound recommendations and resolution the first time
  • Coordinate with other teams/support group to complete the request of customers
  • Ensure that all requests are processed accurately and meets service level goals
68

Ovr-order Entry Team Member Resume Examples & Samples

  • Receives and processes orders from OVR team members
  • Manage customer orders (track) through from Order Entry status to Order Entry launch and within the Customer Order Processing measures
  • Ensure high quality of customer orders, as the team are the quality gateway for Service Delivery
  • May require proactive jeopardy management
  • Required to meet internal business targets and high productivity
  • Provide process improvement input wherever possible
  • Identify any system related order issues. Raise relevant problem tickets, and manage through to Order Entry successful launch
  • Perform a quality technical clean order check and or validation
  • Collaborating up and down stream with relevant service delivery partners, to meet required SLA’s
  • Jeopardy manage any blockers/issues to prevent the order moving to a completed status
  • Manage proper handover to the delivery factory
  • Check and report downstream quality issues with delivery factories, and make required improvements
  • Fluent English & German/Russian/French/Italian knowledge required
  • Customer Service and some technical knowledge required
  • Drive for performance and results
  • Confident approach tasks and responsibilities
  • Quality driven and reliable personality
  • Experience in the Telecoms/IT Industry is preferred
69

Order Entry Provisioning Specialist Resume Examples & Samples

  • Collaborate with the Sales team and other functional areas to ensure customer accounts are provisioned/created accurately per Agreement terms within Service Level Agreement (SLA) timeframes
  • Analyze data and reports for accuracy and makes corrections as needed
  • Manages all usage based billing inquires & assist with auditing customer usage to ensure correct entitlements
  • Prime on management of all usage based billing mailboxes and cases
  • Coordinating Cancelation requests with retention team and within product and billing tools
  • Monitoring consumption, overage and expired trials with active usage
  • Reporting as requested related to primary functions
  • Assists with system testing of new product offerings and functionality
  • Monitor and support usage transactions ensuring the capture of all related usage is passed on for customer billing and that all subscriptions reflect accurate pricing
  • Works with Product Development and other finance functions on new product pricing and upcoming functionality releases to minimize impact to billing schedule
  • Completes additional projects and tasks related to Revenue Operations as they arise
  • 2+ years of experience working for cloud business software application is highly desired
  • Bachelor’s degree in Business, Finance, or related field required
  • Strong analytical and technical skills
  • Ability to work independently and cross functionally
  • Strong interpersonal communication and exceptional problem solving skills
  • Ability to prioritize multiple functions and tasks efficiently
  • Must be able to meet deadlines and handle stressful situations
  • Highly productive and efficient in handling a large number of tasks and requests with a high degree of accuracy on a daily basis
70

Order Entry Coordinator / Data Entry Resume Examples & Samples

  • Accurately enter all information from the real estate contract, title order form, lender instruction, contact sheet, etc. into the current operating system. This includes but not limited to all property information, contact information for client, borrower, lender, real estate agents, details of the real estate transaction as provided in contract of sale, etc. and review orders for accuracy upon completion
  • *TEAM ACCOUNTABILITIES
  • Uphold the Simplicity Title Code of Ethics and ensure that confidential information is safeguarded
  • EDUCATION and/or EXPERIENCE
  • - At least one (1) year previous office experience (in the Title industry a MUST) ***
  • To be considered, please copy and paste the link below; you will be directed to a questionaire area and to submit a resume
71

Coordinator, Order Entry Resume Examples & Samples

  • Input and complete the processing of linear and non-linear, most complex advertising schedules, including, but not limited to, entering buy sheets, agency orders, and closed deals
  • Enter notes on the order lines in the linear order management system and provide appropriate notifications to sales, support, and NCC, as applicable, through established standard operating procedures (SOPs)
  • Enter most complex online orders into the digital order management system and related systems, ensuring all quality control measures are followed and accurate copy is confirmed
  • Outstanding ability to multi-task
  • Exemplary follow-up/follow through
  • Ability to embrace change in a fast paced environment
72

Order Entry Coordinator Resume Examples & Samples

  • Comply with all standard operating procedures (SOPs) for linear order entry, including, but not limited to, Priority Code, Inventory Type, Revenue Type, Client Signatures, LUR Compliance, Dollars Balancing, Client Profiles, as well as ensuring breakdown and header data adheres to current guidelines
  • Input and audit to ensure timely tracking of sports and high profile events and packages for sales in special event tracker and/or relevant market trackers
  • Review and evaluate all online orders for clearance using available reporting and systems. Communicate any issues discovered to management and/or appropriate leadership
  • Download/transfer electronic order files in accordance with current guidelines and client expectations
  • Check inventory for orders and communicate any needs for changes/revisions based upon results and expectations
  • Execute orders by creating records in the customer relationship management (CRM) system for support initiated orders
  • Complete and process all new client set up requests in the CRM and all related systems
  • Assist in the processing of all advanced media orders, including Digital Ad Insertion (DAI), Video-on-Demand (VOD), and interactive TV (iTV)
  • Acts as subject matter expert and participates in testing of digital order management system and related systems as necessary
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s), and overtime as necessary
  • Superior attention to detail
  • Advanced Microsoft Office suite skills, specifically Excel, Word, Outlook
  • Willingness to learn new systems and software
73

Order Entry Representative Resume Examples & Samples

  • Receive, review, and process in-bound customer orders via fax, mail, email, or EDI
  • Follow appropriate procedures for order issues and forward to appropriate CSR for resolution
  • Maintain average daily order backlog at or below 40 orders
  • 2-3 years prior customer service/order entry experience in a business-to-business environment
  • Excellent telephone, listening and communication skills
  • Working Knowledge of MS Office software (particularly Outlook, Excel and Word) and experience with Syteline or similar ERP system
74

Order Entry Resume Examples & Samples

  • Check LotusNotes for new orders and change orders throughout workday
  • Determine if order can be satisfied from stock or needs production scheduled
  • Coordinate unit production with scheduling department
  • Coordinate special order review process when necessary
  • Data entry of unit orders into JDE system
  • Process orders in LotusNotes (add scheduled dates & sales order)
  • Manage sales orders in OnBase system
  • Maintain finished goods, determine levels of sold units & units available to ship from stock
  • Answer all inquiries from dealer, sales staff & management regarding availability of product from finished goods
  • Manage FG inventory to satisfy customers when no stock is available
  • Customer service/order entry experience required. Prefer experience of a technical nature handling industrial or commercial products within a manufacturing environment
  • Attention to detail and accuracy in work output is required
  • Exceptional phone/communications skills
  • Ability to work in an active environment and function as part of a cross-functional team
  • Develop & maintain a good rapport with customers, dealers & internal company representatives
  • Computer skills and knowledge including proficiency with Excel, Access, ManMan, Lotus Notes, etc. Experience with JDE system a plus
75

Title Industry Experienced Order Entry Coordinator Resume Examples & Samples

  • Process and disburse mail
  • Respond to customer calls and e-mails
  • Research system to obtain any back title on file
  • Assist in the mailing for the policy department
  • Support and uphold the Company / Title Mission Statement
  • Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service
  • Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company's overall operation
  • Promote professionalism at all times
  • Appropriate certification required at hire or within 60 days of hire (Notary)
  • Proficiency in Word and Excel preferred
76

Order Entry Representative Resume Examples & Samples

  • Enters faxed customer orders into the sales system. Ensures accuracy for all data entered
  • Answers incoming calls as needed to ensure a high level of customer service
  • Performs routine fax machine maintenance (toner cartridge removal, removing paper jams, etc.)
  • Understands and demonstrates United Stationers' Core Values
  • Solid understanding of part numbers, account numbers, shipping methods, prices, and programs
  • Must possess high degree of accuracy and be detail oriented
  • Excellent typing skills
  • Good computer research skills (navigating websites, gathering information)
  • Basic MS Office proficiency (Word, Excel)
  • Minimum one (1) year data entry experience, preferably in an office environment
77

Order Entry Rep Resume Examples & Samples

  • Enters customer orders placed same day if received before 3:30pm
  • Monitoring customer orders sent electronically on a daily basis with minimal errors - includes checking inventory levels, verifying/updating customer information, monitoring the internal process of all account orders
  • Ability to learn general knowledge of the product line and is familiar with promotions and pricing schedules
  • Demonstrated ability to give extraordinary customer service
  • Team Player, open to change and changing priorities a must
  • Ability to work and make decisions independently
  • Ability to train others on the job
  • Willing to work overtime, when necessary
  • Detail oriented and demonstrated ability to work well in a fast paced environment
  • Outlook, word
  • AX, Salesforce a plus
78

Order Entry Resume Examples & Samples

  • Enter customer orders in a timely manner with minimal errors
  • Monitoring customer orders; including checking inventory levels, verifying/updating customer information, monitoring internal process of all account orders
  • Ability to learn general knowledge of multiple product lines
  • Performs all other responsibilities as may be assigned by management
  • Demonstrates ability to give excellent INTERNAL customer service
  • Is a team player, can be honest, candid and caring, with a positive attitude
  • Successful candidates will be organized, possess great follow-up skills, and high personal accountability
  • Ability to comprehend and follow verbal and written instructions
  • Ability to comprehend and follow safety instructions
  • Demonstrated high sense of urgency; organizational skills
  • Possess follow-up and follow through skills -- must be tenacious and persistent
  • Must demonstrate professional maturity
  • Strong verbal and written communication skills combined with PC literacy (Microsoft Office applications) and problem solving skills
  • RV experience a plus
  • Outlook, Word, Excel
79

Order Entry Resume Examples & Samples

  • At least 1 year of data entry, order processing or related experience
  • Previous experience working with EDI a plus
  • Knowledge of SAP a plus
  • Experience in learning and assimilating new information for both current and future problem solving and decision making
80

Order Entry Control Apprentice Resume Examples & Samples

  • Provide project administrative assistance to Project Managers, the PML, Programme Managers and project teams
  • Manage delivery of the project according to the PMI knowledge areas and in line with Dimension Data’s Primer methodology
  • Ensure that the project delivers the as-sold solution, while achieving quality criteria and maintaining client satisfaction
  • Liaise with clients and ensure client satisfaction
81

Rep, Order Entry Resume Examples & Samples

  • Quality checks all Core order types in Salesforce.com for accuracy and policy adherence and accurately enters these orders into the billing system
  • If required receive inbound calls for scheduling and make outbound calls to all customers for scheduling and make reminder calls to customers for the installation appointment as needed
  • Ensures performance meets operational metrics and contractual obligations (e.g., SLA delivery)
  • Coordinates escalations with Leads, Provisioning, Service Delivery, Construction, Operations, Project Management, and other related groups as required in the activation of services and/or installation of equipment
  • Maintains thorough knowledge and understanding of all Business products and pricing models in a growing innovative product mix environment
  • May also perform other reasonably related business duties and special projects as assigned by the supervisor and other management as required
  • Maintains a high level of confidentiality and good judgment in dealing with customer issues and handling complicated requests
  • High school diploma or general education diploma (GED)
  • Ability to work in a high-pressure production environment
  • Project a cooperative and positive attitude toward customers, employees, and the Company
  • Minimum of 1 year of Telecom/Cable industry knowledge
  • Engages in peer-assisted learning
  • Works independently and effectively under general supervision
  • Ability to create routine reports and correspondence
  • Possesses excellent verbal and written communication skills--including the ability to communicate effectively, tactfully and courteously with all customers and employees
82

Eservices Order Entry Rep Resume Examples & Samples

  • Enters orders from faxes received from customers and Sales Consultants with accuracy and efficiency for prompt delivery to the customer and processes order and shipment confirmations as requested by customers and Sales Consultants
  • Processes recurring orders billing to leasing company and maintains appropriate documentation relating to the leases
  • Participates in training sessions and in-services
  • Receives and processes flu vaccine contracts, enters flu vaccine orders and processes prebook to live orders by assisting Sales Support
83

Order Entry Technician Resume Examples & Samples

  • Performs data entry functions related to refilling prescriptions in pharmacy computer system including printing labels, compounding records, delivery tickets and related scheduling documentation
  • Contacts patients and/or Dialysis units to schedule deliveries for patients and notifies appropriate Pentec personnel of changes and patient/client needs or requests
  • Maintains required scheduling documents to assure routine deliveries for patients and dialysis units
  • Receives non-narcotic pharmacy products and supplies into inventory using the pharmacy software package
  • Faxes to and tracks receipt of prescriptions for new and refill patient prescriptions from the prescribing physician office. Performs follow up calls to physician office when needed to obtain prescription
  • Performs the duties of a Pharmacy I.V. Technician
  • Assists the Director, Pharmacy Services in Quality Management program
  • Assists the Director, Pharmacy Services in education of Pharmacy Students
  • Must be flexible with work schedule
  • Excellent organizational and time-management skills
84

Order Entry Operator, Headquarters Resume Examples & Samples

  • The employee will also be responsible for monitoring Address Validation
  • The employee will monitor the entire Orders folder; email boxes for incoming orders to ensure all orders and emails are processed within their allotted timeframes
  • Enter a variety of orders within RamQuest and ResWare as necessary into operating system requested by the lender or business unit within the company
  • Must be knowledgeable with the company’s computer programs
  • Employee must be cross trained and knowledgeable in the use of Allworx phone system in the event they need to back up the phone operator
  • Assisting in training new employees and answering questions asked by co-workers after 90 days of employment
  • Employee is responsible to keep training materials in an orderly manner for quick reference
  • Responsible for maintaining a clean and orderly work environment
  • All other duties as assigned or required
  • High School Graduate with emphasis on Business Major
  • At least one year of relevant office experience and / or training, or equivalent combination of educations and experience
  • Must have a computer background and can type a minimum of 45 WPM
  • Ability to work quickly, accurately and independently in a fast-paced environment
  • Ability to prioritize work and work accurately under pressure of deadlines with frequent interruptions
  • Ability to process high volume of data on-line accurately and for extended periods
  • Ability to work effectively as a member of team and establish and maintain cooperative working relationships with diverse groups of staff and the public
  • Ability to perform routine, repetitive tasks accurately. Excellent typing, proofreading and editing skills
  • Substantial related clerical/administrative skills and experience
  • Maintain an appearance and conduct suitable for working with the public
  • Ability to work a variable schedule on occasion, including early mornings, evenings and/or weekends
85

Specialist, Order Entry Resume Examples & Samples

  • Process customer orders in a timely manner (within 24 hours of receipt in most cases) to meet customer expectations and daily shipping schedules. Responsible for entering customer orders, accurately and efficiently, using Oracle ERP systems
  • Work closely with ProTeam customer service personnel to resolve order discrepancies quickly, accurately and effectively
  • Update and maintain accurate Oracle ERP system information related to customer price sheets and pricing modifiers for order processing reliability
  • Update and maintain accurate Oracle CRM On Demand system information related to customer accounts, product tables, contact information, etc
  • Work closely with ProTeam customer service personnel to review Oracle and Oracle CRM On Demand system data for accuracy and any discrepancy resolution
  • Process customer warranty claim requests in a timely manner to meet customer expectations and Accounting department schedules. Responsible for entering claim form information, accurately and efficiently, using Oracle CRM On Demand systems
  • Work closely with ProTeam customer service personnel to resolve claim discrepancies and any issue escalations quickly, accurately and effectively
  • Generate recurring and ad-hoc business status and analysis reports from Oracle ERP and Oracle CRM On Demand systems, often using Noetix and Discoverer applications
  • Work closely with ProTeam customer service personnel to review accuracy of data and assist with trend analysis and resolve any discrepancies
  • Create and provide any requested supporting documentation or information to assist ProTeam customer service personnel with issue resolution
  • Keep ProTeam customer service personnel informed through appropriate communication channels of any issues discovered that may compromise the level of service provided to internal and external customers
86

Order Entry Resume Examples & Samples

  • Flexibility in other assignments and able to multi-task
  • Proven track record of high performance
  • Demonstrated ability to accept new ideas, engage in both critical and systemic thinking
  • Must have a customer-first approach to all initiatives
  • Ability to evaluate relevant information to determine compliance with standards
  • Excellent communication skills for interfacing with customers, managers and business partners
87

Order Entry Intern Resume Examples & Samples

  • Create and develop report to ensure team is performing under design metrics and goals
  • Follow up internal Customer Master File
  • Participate in the implementation of SFDC as operative tool
  • Load and update profiles in MP&WS
  • Eager to learn and propose
  • 5/6 semester of International Relations, Foreign Affairs, International Business or Business Administration
88

OMR, Order Entry Resume Examples & Samples

  • Must be a high paced self-motivator who promotes teamwork among co-workers
  • Conduct quality checks on all sales orders submitted by sales agents
  • Accurately enter sales orders in ICOMS/CSG billing system
89

Specialist, Order Entry Resume Examples & Samples

  • Enters all incoming orders received from fax machines within approved Turn-Around-Time and Quality standard
  • Prioritize emergency orders/will-call
  • Tracks all orders processed for TAT measurement (Should be at or above 97%)
  • Audits orders (random selection) – For Quality purposes. Accuracy should be at or above 98%
  • Ad Hocs
  • Handles outbound calls for Purchase Orders Verifications