Manager, Transformation Resume Samples

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TB
T Boyle
Trinity
Boyle
548 Corkery Cove
Phoenix
AZ
+1 (555) 172 2296
548 Corkery Cove
Phoenix
AZ
Phone
p +1 (555) 172 2296
Experience Experience
Houston, TX
Manager Transformation
Houston, TX
Quitzon, Heidenreich and Hauck
Houston, TX
Manager Transformation
  • Responsible for managing a team of professionals within the Asset Servicing Transformation function
  • Liaises with other SME/BA managers based in other locations, for example the US-based Transformation manager, to share team updates, discuss consistency of knowledge and performance
  • These projects involve technology change, business process redesigns and operating model reviews/ amendments and are different from typical client initiated changes, business changes or existing technology platform upgrades
  • Liaises regularly with Entitlements Lead and acts as a central resourcing point for SME and BA talent across the program
  • Management of a team of seasoned professionals to include duties including but not limited to expectation setting, performance management, space planning, recruitment and staffing, compensation reviews and expense management
  • Provides leadership and guidance to staff, fostering an environment that encourages employee participation, teamwork, and communication
  • Clearly communicates and advocates for the end state vision of the program. Ensures team members understand this vision and provides support / motivation to the team members when challenges arise
San Francisco, CA
Treasury Transformation Programme Manager
San Francisco, CA
Collier LLC
San Francisco, CA
Treasury Transformation Programme Manager
  • Manage active short – medium term assignments to understand and resolve critical program delivery issues of the moment and interlock key bank wide dependencies
  • Create communication artefacts for senior management providing transparency on key delivery success factors, critical paths and delivery risk, complementing the existing PMO processes
  • Work closely with the Treasury CIO to own the cross-Treasury delivery plan and commitments
  • Ensure that interaction between Treasury and Barclays group programme functions is managed consistently, and that the Treasury programme adheres to group standards and procedures
  • Pro-active management of program wide critical technology delivery issues
  • Ensure the programme is managed and delivered consistently across Treasury
  • Ensure that plans are coordinated and coherent, and in accordance with Treasury and Barclays’ strategic goals
present
Houston, TX
OE Manager & Transformation Lead
Houston, TX
Torp and Sons
present
Houston, TX
OE Manager & Transformation Lead
present
  • Running process improvement projects, facilitating Kaizen events and assisting in training
  • Managing, coaching and developing a team of OE Leads to ensure the success of the program
  • Leads improvement projects of significant size and scope
  • Mentor candidates and champions in selecting projects and initiatives that align
  • Fundamental to the role is the achievement of very aggressive goals and putting the systems in place to meet and sustain these goals
  • Ensures project tracking dashboard is maintained and results are communicated
  • If this describes your next career goal, please apply online today
Education Education
Bachelor’s Degree in Related Field
Bachelor’s Degree in Related Field
Ball State University
Bachelor’s Degree in Related Field
Skills Skills
  • Highly developed persuasion and influence skills; able to influence without authority
  • Demonstrated ability to work effectively at both detail and big-picture levels and to drive projects forward
  • Demonstrated ability to manage and influence people, processes, and customer relationships
  • Ability to maximize resources to accomplish all key metrics
  • Ability to thrive in an environment of high ambiguity and autonomy; exceptional flexibility and ability to manage multiple projects, deadlines and multiple priorities in a fast-paced, ever changing and evolving work environment with shifting time frames
  • Proven strong leadership skills and the ability to collaborate across functions and with all levels of the organization and with outside physicians and potential business partners
  • Analytical thinker with demonstrated ability to perform root cause analysis, prepare and implement action plans, and lead initiatives
  • Ability to delegate appropriately
  • Strong interpersonal and customer service skills
  • Demonstrated proficiency in consultative skills when addressing complex inquires from clients, vendors and customers
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15 Manager, Transformation resume templates

1

Manager, Transformation Resume Examples & Samples

  • Participate in key aspects of a project from: analyzing, interviewing, building workshops, process mapping, gap analysis, developing solutions, producing recommendations, execution of deliverables
  • Utilize established best practices, processes and Lean Six Sigma methodologies
  • Leverage process efficiency experience to evaluate business needs through the identification of innovative improvement opportunities, working effectively with the project sponsors, business unit teams, process owners & subject matter experts
  • Demonstrate a strong commitment to teamwork and cooperation
  • Lead small scale projects/workstreams:Prioritize tasks, coordinate efforts, facilitate problem solving and identification of process efficiencies and optimization opportunities on workstreams (e.g. current state and future state analysis, data collection & analysis, workshop workstreams), clearly outline accountabilities and expectations, provide direction with an explanation of how these support the goal and verify that team has understood explanations and directions
  • Assist with project documentation: Support project lead in preparation and communication of large project documentation (including scoping, planning, status tracking)
  • Contribute to Thought Leadership: Identify opportunities for improvement, leverage subject matter expertise, knowledge and experience, keep abreast of best in class industry knowledge, trends and methodologies for: Strategy Development, Rightsourcing, Process Excellence and Lean Six Sigma (as required)
  • 3+ years experience in financial services; developing and applying some of the leading practices in: Advisory Services, Strategy development and execution, Rightsourcing and Business Process Management
  • Lean Six Sigma Belt Certification (Green Belt, Black Belt)
  • Risk and Governance experience and practices
  • Frameworks and methodologies, e.g. Lean Six Sigma (LSS), Project Mgmt, Financial Modelling, Analytics, SWOT, Porter’s Five, Value Prop Analysis
  • Ability to collaborate effectively with stakeholders
  • 1+ years experience in identifying and delivering revenue or cost saving benefits
  • Demonstrated ability to manage small projects or workstream with a proven track record to deliver
  • Post secondary degree, graduate degree (ie. MBA) is an asset
  • LI-SE1
2

Manager Change & Organizational Transformation Resume Examples & Samples

  • Managing independently organization design and/or change management projects in areas such as performance improvement, business and back office transformations (e.g. shared service center implementations),IT transformation (e.g. ERP implementation) and others
  • Taking the lead in identifying client issues and proposing the most appropriate strategy and approach
  • Managing stakeholders, ensuring timely and qualitative communication, facilitating workshops and client sessions and ensuring coaching and training
  • Designing and building organizations and determine effective organization solutions to support the desired business outcomes?
  • Ensuring the necessary culture and behavioural change and embedding cultural and behavioural change across and organization to ensure benefits are maintained
  • Managing client relationships and proactively identify and pursue new business opportunitiesContributing to the success of the people & organization competency through developing and sharing knowledge
3

Manager Capital Transformation Resume Examples & Samples

  • 5 years’ experience related to financial management or in a Service Firm
  • Knowledge in budget, planning, financial projections and valuations
  • Important networking in the business market in Dominican Republic, local sectors and industries
  • Competence in the administration of several projects at the time with a wide business vision
  • Abilities of business and sales
  • Leadership: communication abilities, coaching and training
4

Manager, Transformation Resume Examples & Samples

  • Participate in key aspects of a project from: analyzing, interviewing, building workshops, process mapping, gap analysis, developing solutions, producing recommendations, deliverables
  • Utilize established best practices, processes and methodologies and leverage previous experience, to evaluate business needs through the identification of innovative improvement opportunities, working effectively with the project sponsors, business unit teams, process owners & subject matter experts
  • Lead small scale projects/workstreams:Prioritize tasks, coordinate efforts, facilitate problem solving and identification of opportunities on small workstreams (e.g. data collection & analysis, workshop workstreams), clearly outline accountabilities and expectations, provide direction with an explanation of how these support the goal and verify that team has understood explanations and directions
5

Manager Transition & Transformation Resume Examples & Samples

  • Drive implementation of efficiency projects within the GSC through the GT&T programs (local efficiency), ensuring annual targets are achieved
  • Accountable for all transition and transformation activities, from the Regions. Ensuring the defined cost criteria and savings according to the approved business plan are achieved
  • Drive the Region / BU transition and transformation as per the GT&T governance model, calling for Steering Group meetings, track business case, take corrective actions if needed, report progress and propose new activities
  • Responsible for ensuring GSC transformation budgets are met and savings targets reached. Including cost control and reporting monthly as per the Global Transition and Transformation financial ways of working
  • Ensure that the required IS/IT investments and projects are in place to support the Service Operation for incoming transfers to GSC
  • Responsible for the financial performance of the T&T Function and Balance Score Card target achievement and reporting
  • Responsible to manage the Strategic programs end to end between GSC Romania and other BU’s such as BMUM, BNET, ITTE, this will be from feasibility studies, business Case approval and implementation / project completion
  • BE/ B.Tech (Telecommunication/ Computer Science) / MBA
6

Transformation & Turnaround Manager Resume Examples & Samples

  • Proven financial and/or turnaround experience
  • Previous experience with exposure to distressed and underperforming businesses
  • Ability to analyse companies from a financial, operational, and industry perspective
  • Established practice and market eminence in a key industry, service area or client base
  • Ability to balance multiple engagements and responsibilities while providing exceptional client service
  • Experience managing all aspects of client relationships and engagements
  • Ability to mobilise and lead teams of experts with diverse skill sets
  • Skilled in building internal and external relationships, originating, and managing revenue targets
  • A strong finance, accounting or economics background will be highly regarded
  • A relevant post-graduate qualification (for example CA, CPA)
7

OE Manager & Transformation Lead Resume Examples & Samples

  • Drive and coordinate the implementation of the Operational Excellence Program
  • Building the OE strategy and aligning it with the site and PGS goals
  • Possess strong influencing skills and be able to achieve plan milestones by working with
  • Area Leads and SMEs in order to enhance business processes
  • Managing, coaching and developing a team of OE Leads to ensure the success of the program
  • Fundamental to the role is the achievement of very aggressive goals and putting the systems in place to meet and sustain these goals
  • Build CI capability on site by providing guidance for project leaders to meet deliverable
  • Knowledge of Standard Work, Asset Care, 5S, SMED is required. Additional responsibilities include mentoring lean candidates
  • Running process improvement projects, facilitating Kaizen events and assisting in training
  • The successful candidate must be able to build and maintain effective relationships with key network
  • If this describes your next career goal, please apply online today
  • Experience in developing and coordinating a Lean Program with demonstrated results
  • Leads improvement projects of significant size and scope
  • Mentor candidates and champions in selecting projects and initiatives that align
  • With site/functional goals and strategies via the Hoshin process
  • Ensures project tracking dashboard is maintained and results are communicated
  • Bachelor's degree required in Business Management, Science, Engineering, or other
  • Certified Lean and Six Sigma Black Belt, with a minimum 5 years of business
  • Operations and/or plant manufacturing or engineering experience, which includes a
  • Minimum of 3+ years of demonstrated process improvement success
  • Solid past performance as a project manager. Strong analytical/statistical problem
  • Solving tools. Broad business knowledge and ability to link customer needs with
  • Business processes. Strong Coaching and Facilitation skills. Excellent oral/written
  • Communication skills and platform skills. An understanding of and proficiency in
  • Change Management. Advanced skills in MS Word, Excel, PowerPoint, and MiniTab
  • Demonstrated leadership and influencing skills leading to a pull for continuous improvement
  • Must be able to directly lead and/or co-lead high-impact process improvement projects
  • With demonstrated results
  • Experience managing a multi stage deployment program for a large organization
  • Experience leading and facilitating Kaizen events in fast paced manufacturing environment
  • Experience in Standard Work, Asset Care/TPM, 5S, SMED, Visual Management and
  • Ability to train, coach and mentor
  • Proven skills working with cross-functional teams
  • Presentation skills required
8

IS Transformation Change Manager Resume Examples & Samples

  • Owning and shaping the change management approach for specific projects within the IT transformation programme
  • Working with senior business leads to develop stakeholder management plans
  • Developing innovative, creative and engaging approaches to communications
  • Recruiting change champions within the business to help you deliver change successfully
  • Hosting launch events, training sessions and roadshows to educate the user community
  • Assessing the impact of change, and reporting on business readiness
  • Business change management experience on a large transformation programme
  • Experience in conducting change impact assessments and business readiness surveys
  • Continuous service improvement initiatives to enhance customer experience
  • Advanced stakeholder management capabilities
  • Line management experience is an advantage
9

Transformation Change Manager Resume Examples & Samples

  • Partner with leaders in the Business Shared Services, corporate functions and markets to define the change needed to deliver the BSS Transformations
  • Lead the development of an integrated Change & Comms plan (training, engagement sessions, communication) that can be adapted and deployed by markets. Lead the creation of a suite of tools that markets can use to drive readiness and the change
  • Define SLAs and other metrics to monitor the effectiveness of the change plans and to determine the readiness of each market. Deploy a M&E approach to give Diageo leadership visibility of progress and risks
  • Deep understanding of human change management
  • Knows how to influence senior stakeholders
  • Great communications expertise
  • Able to motivate and deliver through others
  • Previous experience executing change at a global level
  • Demonstrates personal accountability for embedding the change
10

Digital Transformation GTM Manager Resume Examples & Samples

  • A world-class digital business leader with a solid understanding of your industry and its biggest challenges. You understand how the value flows in your industry, and how Digital can make an impact
  • Visionary who can see how the digital venture will disrupt the industry to deliver value to our client
  • Minimum of Bachelor's degree in related field
  • Minimum of 5 years of experience in Digital Strategy, eCommerce, or Digital Marketing for a Top Tier consulting firm, digital agency or a Fortune 2000 company
  • Minimum of 3 years of leading large scale strategy/transformation initiatives
11

Digital Transformation GTM Manager Resume Examples & Samples

  • Minimum of 3 years of experience in Tier One consulting firm, agency, or database marketing service provider with Fortune 500 clients
  • Minimum of 3 years of leading large scale strategy engagements or strategic account management experience with major brand
  • Minimum of 5 years of digital business, eCommerce and digital marketing consulting experience
  • Business-case development
  • Experience with defining high level enterprise digital architectures and applying digital
  • Marketing and development best practices to support strategy recommendations
  • Experience partnering with advertising/marketing agencies
12

Cib-investor Services Alternatives Transformation Programme Manager Resume Examples & Samples

  • Define the project work streams
  • Form a working group for each project work stream with a lead and, if required, team members
  • Establish and maintain the project timetable and milestones for all streams
  • Create a detailed project plan for each phase of the project
  • Act as PMO for all phases of the project
  • Establish a reporting framework for all required internal parties
  • Setup working group calls, steering group calls and senior management updates as required
  • Solid understanding of the Alternative Investment sector and the Hedge Fund Services division of CFS
  • Experience developing project plans to a high standard
  • Experience working with Agile and Waterfall methodologies
  • Knowledgeable of operations and accounting processes / technologies
  • Demonstrated ability to think strategically with respect to product strategy and development agenda
  • Ability to work independently and also effectively in a matrix organisation
  • Logical and works well under pressure
13

SG Manager Human Capital HC Transformation Resume Examples & Samples

  • Work with the cross-functional consulting teams at Deloitte to help our client organizations
  • Define, structure and implement improvements to the operation of the HR function and the overall impact and value that HR can drive to the business
  • Review HR processes, structure, technologies and the use of data & analytics to drive business alignment
  • Maximize organizational and HR performance and establish a culture focused on optimizing business value
  • Ensure efficiency and effectiveness of HR service delivery models, HR functions, people related risks and regulations, and alignment with corporate strategy
  • Ability to provide Singapore HR & Payroll expertise as well as implementation experience
  • Identify and solve problems using analysis, experience and judgment
  • Draw on cross-geography insights and practitioners to enhance client service delivery
14

Digital Transformation General Manager Resume Examples & Samples

  • Global P&L achievement (both creation and execution) quarterly achievements – Orders/GM, Revenue/GP, Cash, OP, others
  • Strategic Planning – lead the development of the digital transformation strategic plan
  • HR Processes: Talent development, organization design and people strategies and necessary HR activities in collaboration with the HR business partner
  • Productivity initiatives
  • Employee Engagement (Town halls, formal and informal communication activities as necessary)
  • Sales engagement with global sales organization
  • Engagement with other line of business leaders across the regions
  • Aggressively deploy new business initiatives
  • Minimum of 15 years’ experience of General Manager experience in industrial automation, process controls, or digital transformation environments
  • Minimum of 15 years’ experience of managing a team of technical professionals
  • Minimum of 15 years’ experience commercial consultation /technical experience in closing large and complex contractual agreements
  • Minimum of 15 years’ experience of working with a matrix structure, and have achieving results via influence
  • Strong Leadership skills
  • Strong coordination and influencing skills
  • Strong interpersonal and leadership skills
15

Treasury Transformation Programme Manager Resume Examples & Samples

  • Work closely with the Treasury CIO to own the cross-Treasury delivery plan and commitments
  • Ensure that plans are coordinated and coherent, and in accordance with Treasury and Barclays’ strategic goals
  • Ensure the programme is managed and delivered consistently across Treasury
  • Ensure that interaction between Treasury and Barclays group programme functions is managed consistently, and that the Treasury programme adheres to group standards and procedures
  • Monitor on an ongoing basis the evolution of key delivery success factors, critical paths and delivery risk
  • Create communication artefacts for senior management providing transparency on key delivery success factors, critical paths and delivery risk, complementing the existing PMO processes
  • Identify inter and intra programmes dependencies and critical paths cross programmes
  • Manage active short – medium term assignments to understand and resolve critical program delivery issues of the moment and interlock key bank wide dependencies
16

Transformation Programme Manager S&T Resume Examples & Samples

  • Ensure delivery of the project business case
  • Manage and deliver integrated plans to deliver the facility and technology requirements with engagement of all necessary functions
  • Lead the use of the RRPS Facilities Project Model
  • Using highly effective communication approaches, work with functional leaders to define the strategic needs to best respond to business challenges. This covers both behaviours and process perspectives
  • Monitor, control and manage overall project / programme / portfolio performance to address deviations from plan in line with company standard processes
  • Communicate effectively with senior managers, and have the necessary gravitas to deal at senior levels with external companies. Influence and management of key project / programme / portfolio stakeholders (internal and external)
  • Promotion of the general culture and professionalism of project management throughout the Business
  • Report progress back to SCU through Head of Programmes and the PMO
  • Degree level qualification or equivalent, in a relevant engineering or business discipline
  • Demonstrable project management experience and track record in project or operations management, exemplifying strong leadership qualities and excellent interpersonal skills
  • Proven ability to be highly successful at motivating resources to achieve results
  • Preferable to have experience of complex programmes with lean sigma knowledge optimal
  • Experience of working with/in SCUs and CFBU's
  • Proven track record meeting or exceeding delivering results and customer commitments
  • Experience in managing supplier interfaces across different regional locations globally
  • Ability to deliver exceptional customer service
17

Manager FP&A Transformation Resume Examples & Samples

  • Act as primary interface between SBG's and Honeywell Global Finance Center
  • Provide strategic and intellectual leadership to create and execute a clear strategy for Enterprise Management Reporting Standards Deployment
  • Partner with SBG Focal/Process Owners to Align on Enterprise Standards Design, Development and Deployment roadmap
  • Product Development – Ensure the Management Reporting Standards Developed are most efficient design for manufacturability (DFM), Built In Quality(BIQ) during development and deployment and Continued Focus on Enhancements and New Releases
  • Track and Measure Decommission of Current Recurring Reports across SBGs
  • Overall Leadership for the finance transformation from influencing during the discussion phase, design phase, development and deployment phase
  • Manage Multiple sponsors and large numbers of key stakeholders for the various projects
  • Partner with Cross functional teams in understanding business pain points and arrive at appropriate IT and/or Re-engineering solutions
  • Partner with Finance BI COE team and Enterprise IT in Ensuring Management Reporting standards have a well-defined and automated/simplified monthly repeatable processes
  • Provide overall Change Management Leadership, working with the Leadership team, and HR to achieve effective change thus ensuring success of the Transformation projects
  • Manage multiple projects simultaneously, review and oversee updating of master project plans. Ensure that plan components are adequately documented how the project will be executed, monitored and controlled. Ensure that the plan adequately covers topics such as Scope Management, Schedule Management, Quality Management, Resource Management, Communications Management, Project Change Management, Risk Management, Procurement Management and others as deemed necessary to manage the project
  • Continuously improve project management toolkits and methodologies used within GFC FP&A. Provide expertise and consulting to project managers in the process of project management and in the softer skills of team dynamics, team building and group motivation
  • Provide mentoring, coaching and direction setting to team members and project managers
  • Ensure project team, staff and manager training and development
  • Manage and implement project responsibilities from inception to completion including: cost, benefits, quality, scope, and schedule
  • Knowledge and/or experience with widely successful Agile techniques, tools approaches User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games, Jira, Burn -down techniques
  • The candidate will act as Scrum Master for GFC FP&A team and will be the guardian of the process and artefacts with focus on leading teams through continuous improvement
  • He/She will keep the teams focused on their sprint goals while staying connected to their releases, product lines (FP&A standards) and the company’s goals
  • Resolving cross-functional issues at project level and Managing Projects Issues and escalating when necessary
  • Regularly and effectively communicate project and team status throughout the organization levels on progress, issues, and opportunities
  • Deliver project customer satisfaction and productivity commitments
  • Establish and maintain business relationships with customers and stakeholders
  • Execute and adhere to Phase Gate Review Plans and drive meetings with core project teams and governance committees to review transition progress, training effectiveness, staffing, etc
  • Minimum 8 years of increasingly responsible experience, with at least five years of managing increasingly complex projects in a technical environment. Able to work effectively and efficiently toward goals in a complex, diverse environment with multiple and changing demands. Known for effective leadership of staff. Passion for client satisfaction
  • Basic understanding of Financial Analysis - Project costing / Cost-Benefit Analysis
  • Knowledge of internal & external factors affecting a project for eg: Export compliance
  • Excellent interpersonal & competent analytical skills
  • Strong knowledge of MS Office ( Word, Excel, Powerpoint ), MS Project and MS Visio preferable
  • Ability to work through obstacles under challenging circumstances
  • Qualification: Post Graduation - CA, ICWA, MBA-Finance. Any others masters with relevant experience can also be considered
  • First level Scrum Master certification (CSM, PSM I)
  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
  • Demonstrates superior inter-personal skills, conflict resolution, and negotiating skills
  • Pro-active in developing and implementing strategies that significantly mitigate risk
  • Second level Scrum Master certification (CSP, PSM II)
  • Experience playing the Scrum Master role for at least two years for a software development team that was diligently applying Scrum principles, practices, and theory
  • Applicable knowledge of the technologies used by the team
  • Excellent communication and mentoring skills
18

Transformation & Simplification Manager Resume Examples & Samples

  • Leverage structured methodologies and statistics to perform end to end analysis of processes, develop and implement sustainable solutions, in support of InfoSec increased operational efficiency, cost savings, and reduction of waste
  • Respond to critical alarms involving the data center and provide assistance in resolving alarms. Update upper management on the status of critical alarms
  • Minimize risk to data center operations by reviewing facilities change controls and method of procedures (MOP) and revising change controls or MOPs as needed
  • Design, plan and implement strategies to support the core infrastructure in the contingency environment for all critical business applications to ensure business continuity in the event of a major business interruption or disaster
  • Lead projects as related to technology refresh/evaluation such as Load Balancing and SSL technology
  • Research corrective measures (long term solutions) needed for any chronic issues identified that compromise security of particular systems or platforms
  • Plan or lead projects designed to develop and test new methodologies and systems for recovery of the critical core business processes and the enterprise infrastructure. Create policies and procedures for data center work
  • Work with internal and external auditors to verify controls and address gaps accordingly
  • Plan, manage, document, and evaluate the performance of subordinate staff. Make provision for their technical and professional growth through assignments, mentoring, and technical training opportunities
  • Build productive relationships with assigned project sponsors, keeping them apprised of progress, sensitive issues and barriers, and supporting them in implementing the cultural change required for continuous process improvement
  • Develops solutions and resolves the most complex issues, as necessary
  • Facilitate development and implementation of sustainable process improvement solutions involving teams of functional and technical experts reporting to project sponsors an d supporting units
  • Uses knowledge of specialty areas and full knowledge of related disciplines
  • Experience with Lean Management Practices such as Kaizen, Agile, SAFe, Six Sigma etc
  • Mentor and coach staff and process improvement practitioners in the tools required by methodology to obtain results and maintain controls after implementation
  • Plan, document, and manage the performance of subordinate managers and/or staff
  • Provide for professional or technical growth through assignment, mentoring, or training
19

Manager, Transformation Resume Examples & Samples

  • Develop strategic vision and define scope of work for consulting engagements. Set appropriate goals by ensuring that metrics being tracked are relevant to program success
  • Implement and lead operational plans to achieve program success. Monitor results and propose adjustments to ensure engagements meet objectives
  • Commitment to and role model of DaVita’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, teammates, management, physicians, and/or vendors in every day performance and interactions
  • Visionary with ability to plan and execute projects that impact mission, goals and objectives
  • Demonstrated proficiency in consultative skills when addressing complex inquires from clients, vendors and customers
  • Exceptional client relationship management and people skills – a relationship builder
  • Entrepreneurial mindset in cultivating and maintaining internal and external partnerships
  • Proven strong leadership skills and the ability to collaborate across functions and with all levels of the organization and with outside physicians and potential business partners
  • Analytical thinker with demonstrated ability to perform root cause analysis, prepare and implement action plans, and lead initiatives
  • Demonstrated strengths in strategic planning teambuilding, leadership, and management skills
  • Demonstrated ability to manage and influence people, processes, and customer relationships
  • Excellent presentation, communication (written and verbal), and negotiation skills
  • Highly developed persuasion and influence skills; able to influence without authority
  • Demonstrated ability to create, refine and manage new business processes; demonstrated business expertise
  • Demonstrated ability to perform cost-benefit analyses to drive decision-making, and skill in explaining the results to teammates with no financial background
  • Demonstrated ability to work effectively at both detail and big-picture levels and to drive projects forward
  • Supervisory experience demonstrating willingness, desire, and ability to supervise with aptitude for coaching, mentoring, training, and developing teammate performance and skills to foster a positive work environment required
  • Demonstrated ability to lead and motivate teammates
  • Ability and willingness to maintain open and clear communication with staff
  • Ability to give and receive thoughtful feedback
  • Ability to delegate appropriately
  • Ability to thrive in an environment of high ambiguity and autonomy; exceptional flexibility and ability to manage multiple projects, deadlines and multiple priorities in a fast-paced, ever changing and evolving work environment with shifting time frames
  • Ability to maximize resources to accomplish all key metrics
  • Bachelor’s degree in Business or related field required
  • Master’s in Business Administration or other Masters in Healthcare preferred
  • Minimum of 2 years’ business operations experience required
  • Minimum of 2 years’ supervisory experience required
  • Experience in process and change management preferred
  • Intermediate computer skills and proficiency in MS Word, Excel, Outlook, and PowerPoint required
20

Manager, Core Products Digital Transformation Resume Examples & Samples

  • Incorporate the long and short term vision of the digital payments for our global business partners into the design and development of our product delivery roadmap
  • Identify, understand and grasp the changes that the business needs to make to keep moving forward and create the burning platform to move that change forward for core product
  • Maintain a high sense of ownership of deliverables and business outcomes
  • Adhere to standardize product development processes
  • Seek feedback and comments from critical business partners to modify, develop, maintain or grow the core product offering
  • Follow project management protocols for the design, development and launch of core product offering
  • Support other aspects of the core product development roadmap as required
  • Promoting a risk-aware culture, ensuring efficient and effective risk and compliance management practices by adhering to require standards and processes
21

Manager Transformation Resume Examples & Samples

  • Responsible for managing a team of professionals within the Asset Servicing Transformation function
  • The Transformation team is focused on multi-year initiative delivering change to the Entitlements capability with a high degree of complexity
  • They employ deep functional and business expertise to work on large-scale enterprise-wide transformational initiatives
  • These projects involve technology change, business process redesigns and operating model reviews/ amendments and are different from typical client initiated changes, business changes or existing technology platform upgrades
  • The Transformation Manager looks across the program initiatives to understand how the big picture links together
  • Management of a team of seasoned professionals to include duties including but not limited to expectation setting, performance management, space planning, recruitment and staffing, compensation reviews and expense management
  • Provides leadership and guidance to staff, fostering an environment that encourages employee participation, teamwork, and communication
  • Identifies focused training / development for staff to enable their success
  • Ensures team members are able to execute effectively
  • Works with Implementation lead to identify and execute a work force strategy that builds the talent pool in multi locations
  • Clearly communicates and advocates for the end state vision of the program. Ensures team members understand this vision and provides support / motivation to the team members when challenges arise
  • Keeps team informed of overall program initiatives / progress / decisions
  • Liaises regularly with Entitlements Lead and acts as a central resourcing point for SME and BA talent across the program
  • Liaises with other SME/BA managers based in other locations, for example the US-based Transformation manager, to share team updates, discuss consistency of knowledge and performance
  • Maintain own and team’s focus on execution of strategic direction of business function activities
  • Serves as part of the Entitlements Leadership Team and works to enable and add values to the group
  • Coordinates all BCP planning activities for Entitlements in the region