Manager, Optimization Resume Samples

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A Daniel
Andreane
Daniel
99227 Mosciski Shoals
Phoenix
AZ
+1 (555) 468 1423
99227 Mosciski Shoals
Phoenix
AZ
Phone
p +1 (555) 468 1423
Experience Experience
Boston, MA
Manager, Optimization
Boston, MA
Ruecker Group
Boston, MA
Manager, Optimization
  • Provide action plans for areas where performance is not tracking to target
  • Create monthly performance dashboards at the system, practice and physician level
  • Project Management
  • Support solution marketing and business development activities
  • Identify opportunities for service and solution development
  • Analyze institutions’ operational, clinical, and/or financial performance as it relates to the optimization initiative
  • Understand basic functionality of the EHR build and develop expertise in solution offerings
Los Angeles, CA
Manager Optimization Services
Los Angeles, CA
Welch LLC
Los Angeles, CA
Manager Optimization Services
  • Maintain Subject Matter Expertise (SME) on athenaHealth product (as designated) via attending classroom style training as part of your onboarding and by some self-directed, on the job, learning
  • Sets and monitors annual performance goals & objectives, including responsibility for performance appraisals
  • Support team members as they deliver content coaching on predefined disciplines via regularly scheduled agenda driven calls, can include supporting client directly alongside team members
  • Manage and develop innovative solutions to complex issues alongside team members
  • Develop strong relationships with business owners across departments
  • Identify and implement internal improvement processes
  • 30% Team Growth and Development
present
San Francisco, CA
Senior Manager, AML Optimization
San Francisco, CA
Kunze-Bechtelar
present
San Francisco, CA
Senior Manager, AML Optimization
present
  • Plans, assigns, monitors, reviews, evaluates and leads the work of others
  • Performs supervisory activities, including identifying performance problems and seeking guidance for remedial action; reviewing performance; and participating in interviewing and selecting staff
  • Performing other duties as assigned
  • Measures the effectiveness of list management and screening, client risk scoring, AML and fraud monitoring and alert generation, tuning, segmentation and optimization
  • Performing standardization exercises regarding scenarios and thresholds
  • Providing each of the AML prevention hubs and lines of business compliance teams the analytical support necessary to drive efficiency and to better understand customer behavior
  • Acting as the AML transaction operations Continuous Improvement (CI) lead for unproductive alerts
Education Education
Bachelor’s Degree in Marketing
Bachelor’s Degree in Marketing
University of North Texas
Bachelor’s Degree in Marketing
Skills Skills
  • Proven ability to prioritize across multiple projects and relationships
  • Attention to detail
  • Possess strong written and verbal communication skills
  • Proven ability to work collaboratively in a team
  • Proven ability to manage projects independently
  • Demonstrable analytical reasoning or quantitative analysis
  • Possess 3+ years of experience in at least three of the following
  • Analytical reasoning and solution-focused problem solving
  • Experience presenting to senior executive level audiences
  • Project management experience
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15 Manager, Optimization resume templates

1

Manager, E-commerce Services / Optimization Resume Examples & Samples

  • Regularly test stores to identify functional problems with stores or the store admin such as issues with checkout process, product pricing, sales reporting, and customer account registration and management
  • Review social media and other customer feedback locations for fan feedback and E-Commerce related issues
  • BA or equivalent degree preferred
  • 2-4 years working in Product Management, UX, or Site Optimization for an eCommerce Company
  • 2-4 Years Magento experience
2

Senior Manager, AML Optimization Resume Examples & Samples

  • Managing a team of analysts in the design and execution of business projects/processes
  • Measures the effectiveness of list management and screening, client risk scoring, AML and fraud monitoring and alert generation, tuning, segmentation and optimization
  • Defining the strategic direction of the Data Analytics operating model
  • Designing and implementing the Data Analytics operating model for AML Operations
  • Providing each of the AML prevention hubs and lines of business compliance teams the analytical support necessary to drive efficiency and to better understand customer behavior
  • Acting as the AML transaction operations Continuous Improvement (CI) lead for unproductive alerts
  • Acting as the AML transactions monitoring operations lead for scenario effectiveness
  • Performing standardization exercises regarding scenarios and thresholds
  • Acting as the AML operations point of contact for segmentation, optimization and tactical tuning
  • Supervising new product analysis support
  • Overseeing operational analytics
  • Creating rigor and discipline around "post-mortem" analysis
  • Performing other duties as assigned
  • Experience working with Enterprise AML Monitoring software platforms (Mantas preferred)
  • Ability to manage, lead, and mentor a team
  • Good understanding of the regulatory and compliance environment with the ability to understand multi-dimensional operational problems and develop innovative and practical solutions to deliver superior results
  • Analysis with the ability to solve complex problems and execute on solutions
  • Driving and implementing solutions in the most efficient manner, working with compliance and other partners throughout Raymond James to assist in implementation
  • Multi-task
  • Handle multiple projects with demonstrated follow-through
  • Bachelor’s Degree (Ph.D. and/or master’s degree preferred), preferably in quantitative fields such as statistics, engineering, physics, economics, mathematics, computer science or operations research
3

Senior Manager, Segments Optimization Resume Examples & Samples

  • Establish each segments needs by life stages and partner with Region and local Product Heads in developing innovative, differentiated and tailored value propositions across products, servicing and advice
  • Define segments product strategy and pricing/offers and determine optimal channel mix by product to maximize revenue opportunities whilst delivering value for money to clients
  • Develop the advisory proposition across Investing, Protection, Lending needs, differentiated for customers across wealth continuum, across different profiles addressing differences in risk appetites, financial positions, demographics, soft behavioural characteristics (security seekers, independents etc…), to address customers’ needs in assets growth, risk mitigation and yield enhancements
  • Monitor competitive landscape and gather market data to identify new trends and new opportunities/ threats
  • Identify opportunities to further enhance client profitability; Assess P&L impact, local operational feasibility and partner with finance on developing financial modeling
  • Drive Segments’ P&L growth through active management of key financial and customer metrics including product mix and cost of servicing (PB, RM and WS)
  • Partner with Head of Distribution to establish a profitable and sustainable service model across Citi Priority, Citigold and Citigold Select in order to improve our cost of servicing whilst delivering best in class customer experience
  • Drive Citi’s market share increase of the HNW segment by developing a comprehensive Wholesale Investor program whilst reducing our cost of servicing
  • Assess program performance and provide ongoing status reporting to leadership and Develop recommendations on how to improve program performance
  • Lead the launch of the Retail Themes in partnership with Finance and Region
  • Identify process that need improvement to deliver best in class
  • Develop an effective action plan and monitor its implementation to drive improvement in NPS using customer feedback gathered across multiple surveys and touch points
  • Partner with the Regional and Global teams as they create and standardize each segment value proposition by providing recommendations and market insights
  • Coordinate regional requests and reporting
  • Minimum 15 years work experience business management preferably in Private Banking
  • Strong understanding of the Wealth Management and asset business, understanding of customers’ needs, interests across wealth continuum, bankers’ and branch management’s interests and concerns
  • Strong ability to think strategically and analyze metrics to drive business KPIs
  • Strong financial acumen of P&L drivers and levers to make recommendations
  • Being numerate with strong ability to analyze metrics to formulate strategies
  • Strong Strategic, Analytical, Creative, Leadership, Partnership, People Management, Execution skills
  • Ability to build strong partnership and relationships across multiple stakeholders
  • This role will work with branch management, Wealth Products, Decision Management, Marketing, Assets business groups, regional teams
  • Strong leadership skills and Communication skills
  • Strong people management with ability to build high performing teams
  • Ability to drive change effectively
4

Manager Channel Optimization Resume Examples & Samples

  • Digital Channel Campaign Management – Responsible for managing Online, Mobile and ABM campaigns for assigned business lines, specifically
  • Mass & Targeted Campaigns – Works with business line and marketing partners to plan, develop, and execute campaigns to support channel engagement and business line objectives within digital channels
  • Responsible for post-campaign analysis; proactively identifies and recommends future campaign and initiatives improvements through active awareness and understanding of emergent digital marketing tactics, channel metrics, industry best practices, and A/B/Multivariate test results
  • Channel Development – Provides input & prepares communications to help support
  • Strategy for evolving the digital banking channel adoption journey and driving engagement
  • Development of channel initiatives to improve activation, usage and engagement of users within the channel
  • Project Management – Responsibility for
  • Leading the requirements process for digital channel engagement initiatives and business line projects
  • Coordinating day to day communication with all stakeholders & proactively keeping them informed
  • Influencing stakeholders for achieving channel objectives
  • Business Analysis - Leads the business requirements process as required for
  • Marketing enhancements with the goal of improving customer engagement with marketing content within Digital Channels
  • Leverages a variety of inputs to define optimal requirements including usability principles, industry trends, customer behaviours, benchmarks, and customer journey maps
  • Experience managing marketing campaigns, preferably in a digital environment
  • Strong analytical skills and prior experience working with a variety of data
  • Knowledge of digital channel best practices; experience in the financial sector an asset
  • Excellent writing and interpersonal skills
  • Experience leading projects preferably in a cross-functional environment
5

Senior Manager Rewards Optimization & Scene Resume Examples & Samples

  • 1) Lead Strategic Development and Evolution of Loyalty and Rewards Program
  • 6+ years of loyalty/rewards experience, including in Credit Cards Product Management and/or Strategy roles
  • Thorough knowledge of the Canadian financial services marketplace and solid understanding of the credit card market, products and services
  • Detailed understanding of credit card financials and program management
  • Strong partner management skills
  • Proven ability to influence and coordinate sometimes conflicting stakeholders
6

Senior Manager Fee Optimization Resume Examples & Samples

  • Lead complex multi million dollar revenue projects from their inception to implementation, Responsible for identifying revenue opportunities, obtaining stakeholder and Executive buy-in to the proposed initiative and acting as a project leader for the whole project including system and process changes as well as branch and customer communication
  • Drawing on specialized knowledge of the DDA, BAO and Rates systems as well as excellent business knowledge, work very closely with IT management to determine the most efficient System and Business solutions
  • Resolve complex, multi-faceted problems regarding pricing, discounting, and leakage to increase revenue intake of Cash Management & Payment Services by applying financial and analytical knowledge to design methodologies, models, and solutions. This includes conducting research, data analysis, and clearly defining requirements, processes, and policies. The Senior Manager also co-ordinates across functions within the Bank on the execution of the projects, including Small business, Operations (BSC, CAU), IT&S and the Product Groups within GTB
  • Liaise with Product Directors and Product Managers as it relates to specific strategic pricing initiatives
  • Monitor, maintain, and analyse the strategic pricing uplift initiatives and provide status reports to Senior Management
  • Provide ongoing support and training to all applicable parties (GTB Sales, Product Managers etc.) for any strategic
  • Excellent analytical and financial skills, to identify and evaluate potential opportunities for revenue generation
  • Excellent understanding of data mining and modelling
  • Excellent communication skills to convey project updates, both verbal and written, to Senior and Executive Management
  • Strong inter-personal skills in dealing with all levels of management
  • Strong management skills to manage and maintain a strong and positive working environment in an area with a complex workload
  • Excellent understanding of the Bank’s systems in relations to products
  • Excellent time management skills and the ability to produce results in a tight timeframe
  • Creative, self-starting, results-oriented, and highly motivated individual who can work effectively and independently
  • Knowledge of DDA, BAO, Rates systems and the complex pricing modules within each (Preferred)
  • Knowledge of cash management products and services in order to evaluate the impact of potential changes (Preferred)
7

Manager Trade Spend Optimization Resume Examples & Samples

  • 5-10 years’ experience, preferably in the consumer goods/beverages industry
  • Business experience across multiple product lines and/or channels – e.g., large store, small store,
  • Extensive experience in managing the planning process at the customer, national or Business Unit level
  • Experience and comfort working directly with senior executives; aligning senior execs w differing perspectives
  • Strong working knowledge of P&L levers
  • Experience building and monitoring annual business plans
  • Analytics experience – ability to draw insights and actions from data
  • Planning experience; strategic thinking (forward-looking vision and anticipating of future needs)
  • Collaborating with customer and cross functional partners; Ability to lead through influence
  • Effectively communicates & builds relationships at all organizational levels; communicates long-term vision and shorter-term opportunities through clear & simple messages
  • Demonstrates strong business acumen anticipating future needs of marketplace and business; demonstrates innovation/creativity
  • Drives organizational performance, efficiency and effectiveness by translating analytics into actions and sustainable results
  • Working knowledge of key data systems (e.g., IRMS, SAP, Coke One), syndicated marketplace information & data (e.g., Nielsen, Dunnhumby) Marketvision; forecasting systems; internal financial & sales reporting; internal performance management & execution metrics (e.g., RED – Right Execution Daily)
8

Manager, Lean Flow Optimization Resume Examples & Samples

  • Strategic network optimization of Lean Transportation flow (International / Domestic)
  • A university or college degree in Business, Commerce or Supply Chain certification
  • Minimum 10 years of progressive experience in International Trade & Customs experience or related area
  • CITT or P-Log designation or equivalent experience
  • Strong experience in Warehousing, Transportation & claims
  • Ability to lead and influence key internal (including senior management) and external stakeholders
  • Excellent communication, interpersonal and negotiation skills
  • Results focused with a strong service orientation, and strong organizational and planning skills. Strong analytical and decision-making skills and the ability to manage conflicting priorities
9

Manager, Conversion Rate Optimization Resume Examples & Samples

  • Collaborate with brand owners and product manager to build / manage testing and personalization’s calendars. Create A/B and multivariate conversion improvement tests with sound hypotheses based on both qualitative and quantitative data for all brands and products under Fareportal Family
  • Establish processes for testing and personalization provides CRO, A/B testing and personalization guidelines. Build a workflow and framework for running tests, sharing learnings and implementing winners
  • Build teams that excel in all aspects of optimization including AB / Multivariate testing, forming valid hypothesis, doing analysis, finding opportunities to improve KPIs, and personalization
  • Build an idea generation program within organization to collect ideas for site / app enhancements from all teams (FDA, Tech, Design, UX, QA, Marketing, Call Center and others). Establish a process to evaluate and prioritize testing of such ideas based on defined KPIs, and create an open forum of communication and feedback
  • Use of conversion funnels and other tools to monitor exit rates per major site pages. Communicate to Brand Owners and Technology Leads sales funnel learnings and how they translate to project performance and conversion rate improvement opportunities
  • Collaborate with Brand Owners to increase conversion rates on CheapOair.com, OneTravel.com, CheapOair.ca, CheapOair.co.uk
  • Competitive analysis – review major competitors on a regular basis, do gap analysis in various product lines and provide feedback show opportunities to product teams
  • Clearly and persuasively communicate, specify, and describe optimization concepts, solutions, and needs to senior executives
  • Work on multiple projects simultaneously
  • Innovative thinker capable of operating both in a strategic capacity (big-picture perspective, asks "why") and a hands-on/execution capacity (detail-oriented, conscientious)
  • Ability to define opportunities and problems, collect and analyze data, establish facts and make valid conclusions
  • Proven ability to drive complex optimization projects across large organizations and across disciplines
  • Corporate experience preferred in addition to other experience
  • Excellent, communication, and teamwork skills
10

Manager, Optimization Resume Examples & Samples

  • Provide on-site and off-site assessments and consulting services for a portfolio of clients, including ongoing education on the optimization solutions implemented
  • Present to senior level clients and foster relationships with client executive teams
  • Create monthly performance dashboards at the system, practice and physician level
  • Conduct monthly performance meetings with client leadership and key stakeholders
  • Conduct monthly consultations focused on tactical guidance, workflow optimization strategies and analytics to achieve ongoing solution success
  • Analyze institutions’ operational, clinical, and/or financial performance as it relates to the optimization initiative
  • Diagnose issues, identify root causes, and drive change management initiatives
  • Provide action plans for areas where performance is not tracking to target
  • Understand basic functionality of the EHR build and develop expertise in solution offerings
  • Set and execute against project milestones
  • Provide regular status updates to Solution Lead
  • Identify potential issues that will impede success and recommend corrective action plans
  • Internal activities
  • Identify opportunities for service and solution development
  • Participate and lead internal solution development activities
  • Support solution marketing and business development activities
  • Master’s Degree in a health or business related field
11

Manager, Targeting & Optimization Resume Examples & Samples

  • Targeting, Optimization & Measurement: Marketing analytics and targeting to enable optimization of marketing strategies; Marketing ROI and campaign-based measurement
  • Enterprise Customer Information Management:Data infrastructure, platform and data management expertise; marketing technology application management; enterprise customer data strategy and integration
  • Advanced Analytics:Predictive analytics, big data analytics, and visualization innovation in support of marketing and enterprise objectives
  • Outreach and Business Development:Communication of analytical capabilities to the enterprise and establishment of analytical communities to drive advancement of capabilities in the service of TD Bank Financial Group
  • Collaborate with partners on marketing challenges and provide fact-based analytical advice that aligns to strategy & drives shareholder value
  • Conduct targeting to support effective marketing campaigns, using any relevant analytical tools including predictive modeling, segmentation, and marketing optimization techniques
  • Develop business marketing planning customer cohorts and clusters for use in marketing campaigns
  • Design effective test and learn for marketing campaigns
  • Collaborate with internal partners to develop appropriate tools and infrastructure to support marketing activities
  • Proactively provide analytical guidance to partners, based on understanding of their businesses, where you see opportunities to optimize marketing spend
  • Leverage knowledge of data capabilities to build & deliver customer insights, and present insights back to partners to drive strategic improvement
  • Analytically anchored problem-solving skills
  • Able to leverage data to formulate statistical solutions to solve business problems
  • 5+ years of experience in marketing and/or analytics or related fields
  • Degree in statistics, science, engineering, economics or other quantitative discipline
  • Financial services experience, especially related to credit cards would be an asset
  • Experience in statistical analysis and datamining techniques would be an asset
12

Optimization & Yield Manager Resume Examples & Samples

  • Provide reporting and analytics on Core Audience’s financial performance
  • Deliver analysis and recommendations on campaign performance, inventory allocation, pricing, and systems improvements to management team
  • Own communication and reporting of product revenue, yield trends to senior sales leadership (For Core Audience and Hearst Digital)
  • Apply quantitative techniques and systems to drive yield optimization, increase operational efficiencies, and unlock new revenue opportunities
  • Develop quantitative analysis, ad hoc reports, models, to support decision making
  • Use trends and market insights to develop valuable recommendations
  • Education: BA/BS in business, statistics, advertising or related field
  • 2-4 years of finance and/or analytics experience (digital advertising experience preferred)
  • Experience with online advertising platforms a plus (DFP, DBM, Salesforce, AppNexus, STAQ, DOMO)
  • Data driven thinking, excellent quantitative skills
  • Power user of Microsoft Excel
  • Comfortable in a fast-paced and changing environment
13

Manager, Total Portfolio Optimization Resume Examples & Samples

  • Lead development of portfolio vision for NAB , i.e., strategy to reach optimal destination portfolio
  • Provide guardrails and direction to rest of the organization on actions impacting the structure of the portfolio, e.g., stage-gate process, sales & operations planning, commercial planning, revenue management, end-of-life cycle management
  • Conduct relevant analysis and develop insights to drive portfolio decisions
  • Collaborate and partner closely with cross-functional leaders to ensure successful development and implementation of portfolio goals
  • Strong leadership skills and drive for results
  • Ability to communicate, collaborate, and influence effectively at all levels of the organization
  • Excellent project management skills. Excellent written and verbal communication skills. Outstanding Powerpoint and deck writing skills. Excellent analytical skills. Strong critical thinking and problem solving skills
  • Results-oriented strategic thinker who demonstrates a bias for action with a can-do approach to work
  • Team player with the ability to excel in an agile, collaborative, ambiguous environment
  • 2 years of post-MBA experience with strategy consulting firm preferred. Bachelor's Degree
  • Master's in Business Administration (MBA) preferred
  • Prior Consumer Packaged Goods experience preferred. Prior Commercial and/or Strategy experience preferred
14

Manager, Channel Optimization Resume Examples & Samples

  • Enhance, upgrade or participate in the development of programs, products or services by assessing the impact, effectiveness and feasibility of proposed changes (review/develop options and proposals, sometimes developed by others); make decisions and/or authoritative recommendations regarding feasibility and implementation of changes
  • Assist the business lead or at times the Senior Manager or Director in developing a detailed business case outlining the project goals, terms of reference, manpower and resource requirements and associated costs and a detailed cost-benefit analysis. (as required)
  • Work with the business lead, or at times the Senior Manager or Director, to develop a resource plan to support them as they negotiate for staff support to ensure that all the appropriate disciplines are represented on the project team. Typically, the team involves jobs from different occupational areas who contribute to the achievement of common objectives or results
  • Assist in the development and delivery of the project charter and various work packages
  • Negotiate with the client(s) regarding deliverables and milestones (the client could be a project director, line manager, subject matter expert, etc.)
  • Develop project plans, for a variety of related assignments or routine projects. This includes identifying tasks to be completed, assigning staff resources and coordinating delivery of outputs
  • Have overall responsibility and accountability for end-to-end or work package project management and implementation on all projects assigned
15

Manager, KAR Enterprise Optimization Resume Examples & Samples

  • Project Management: Initiation, follow-through and execution of direct, indirect, and capital expenditure projects. Conduct the Request for Proposal (“RFP”) process and manage the stakeholder committee to ensure success including contract negotiation, KAR-wide communication and implementation
  • Supplier Management: Develop and maintain supplier relationships in an effort to continually increase the vendor’s value to KAR. Monitor contractual compliance and ensure end user needs are being met or exceed. Manage vendor through remediation when applicable
  • Approve the ordering of necessary goods and services
  • Maintain positive employee relations and morale whenever possible. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Director of Procurement. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Conduct written warnings, suspensions and terminations of employees with the assistance of Human Resources as necessary
  • Bachelor’s Degree in a related discipline required (prefer Business, Finance or Supply Chain Management)
  • Project management, Six Sigma or LEAN training preferred
16

Workforce Optimization Senior Manager Resume Examples & Samples

  • Assumes all scheduling and staffing responsibilities for the entire CX team and creates an updated Ops plan to meet SLAs in all channels; works directly with Ops Manager and Supervisors to make real-time adjustments
  • Coordinates with S&OP team to get updated order forecasts and adjusts CX volume forecast and planning each month
  • Runs a thorough process to select a WFM tool that meets our scheduling and operational needs and is within budget
  • Works with CX Operations and Insights manager on plans for extended growth and coverage in accordance with our budget
  • Creates updated forecasting model that more accurately predicts volume by channel and customer type. Improve forecast accuracy to increase visibly of CX performance allowing the team to react quickly and efficiently
17

LD&T GES Optimization Service Manager Resume Examples & Samples

  • Lead and develop a team of Coordinators to execute daily optimizations, this includes training, personal development of the team, and technical support
  • Ensure team executes daily GES optimizations (Saturday - Thursday evenings) while adhering to the daily GES timelines in order to hit service goals
  • Work with BIS to ensure systems are operational and troubleshoot technical and business process failures
  • Assist in daily troubleshooting and provide weekend or off hours support of GES optimization
  • Manage data integrity within TM and supporting ETMS project baseline testing and field implementation
  • Identify, develop and execute innovative sources of productivity and support field locations in the execution of the productivity agendas
  • Support the development of business process for the GES Net Ops and field teams as new technology is implemented
  • 5 years of Transportation or Supply Chain experience
  • Ability to work independently without close supervision to expedite and follow up on requests and assigned projects
  • Solid understanding optimization technology and ordering systems (Transportation related experience is a plus)
  • Must have good interpersonal skills in order to interact/contribute to team and communicate with others in a professional manner
  • Good computer skills (Excel, Word, PowerPoint, Access)
  • Experience in SQL, VBA, or report creation and analytics is a plus
18

Manager, EMV Certification & Optimization Resume Examples & Samples

  • Enhance D-PAS Optimization processes – Contribute and drive US & international strategy for D-PAS programs, continually seeking opportunities for optimization/outsourcing of supporting processes. Deliver enhancements that improve client experience, decrease time to market and ensure our certifications are best in class
  • Manage Vendor Relationships – Maintain and develop close partnerships with multiple strategic vendors, continually looking for ways to leverage those relationships to advance and optimize existing processes
  • Develop programs and test plans - Continue to identify opportunities to streamline programs and test plans owned and developed by the team
  • Support New Program Development - Ensure new D-PAS programs or other emerging technologies have a go to market strategy
  • Ensure close collaboration with internal partners, providing subject matter expertise in a wide a variety of settings, such sales meetings, internal development discussions, and other strategic decision-making sessions
  • Expand awareness of DFS advanced payment products and representing DFS at industry and client events. Deliver compelling presentations to all levels of internal and external management
  • Provide thought leadership to a group of highly technical colleagues to effectively deliver results
  • Able to lead projects with minimal supervision and guidance
  • Promote a risk-aware culture, ensure efficient and effective risk and compliance management practices by adhering to required standards and processes. #LI-BP1
  • Bachelors degree (or equivalent job experience)
  • 7 years of experience including payments experience, preferably with EMV chip cards and EMV certification test tools
  • Ability to support located in multiple time zones. Flexibility in schedule to support interaction with clients and partners
  • Excellent client and vendor management skills, including ability to leverage external partners to achieve results in tight timeframes
  • Demonstrated ability to manage strategic planning and goal setting, with a keen ability to prioritize. Ability to drive results under pressure
  • Must have successfully led and implemented large, business critical projects, which impact multiple teams
  • Excellent presentation skills, including the ability to effectively deliver information to internal and external constituents at all levels
  • Strong analytical and problem-solving skills, ability to understand complex technical concepts
  • Must be able to travel globally
19

Manager, Campaign Optimization Resume Examples & Samples

  • Works directly with the Client Services & Operations Director and local sales leadership on new initiatives & customer issue resolution
  • Use tools such as HeliosIQ, Site Catalyst, APT, OAR, Campaign Insights, Kantar and more to provide these optimum results to advertisers
  • Works directly with Sales, Client Services and others on cross departmental projects, creative brainstorming and support
  • Consistently and Accurately tracks customer ads and identifies optimization opportunities to help the campaign improve performance beyond expected results
  • Identify other opportunities to target desired audience and prepare proposals to up-sell and/or tweak campaigns accordingly to optimize results and ROI, increase digital revenue
  • Implement optimization strategy with Sales team and provide post-campaign analysis to assist with retention efforts
  • Accompanying sales staff on visits/presentations to the client depending on size of opportunity
  • Actively participate in early sales stages with AE for new business targets or new upsell opportunities helping to identify opportunity and assist in making recommendations for optimal results for client
  • Consolidate reporting from all affiliates and websites and provide one, concise report for clients and sales teams
  • Utilizes proficiency in office technologies to support sales teams. Assists with any technology upgrades
  • Must have high digital acumen, an ability to clearly articulate our strong value proposition, have “challenger” skills, a hunger to win, a commitment to client excellence and to delivering results
  • Proactively initiates projects as needed to support sales team and exceed customer expectations
  • Provide analytical, reporting, data cleaning, and campaign support
  • QUALIFICATIONS / REQUIREMENTS
  • Strong verbal, and written communications skills
  • Proficiency with DFP (Digital for Publishers), Google Analytics
  • Proficiency with MS Office products required; SalesForce.com or other CRM tool preferred
  • Demonstrated knowledge of digital media platforms
  • Proficiency with campaign reporting tools such as DFP, Adwords, Tableau, Moat and Microsoft
20

Manager, Trade Optimization Resume Examples & Samples

  • Analyze trade/promotion performance in order to develop recommendations for changes to annual field sales Promotion Principles (frequency and pricing) and create the Trade Promotion Landscape document (e.g., Class of Trade learnings, Promotion Frequency and Depth Learnings by promoted group, Promotion Activity type learning, etc.)
  • Development of Best Practices Playbook for field sales use and support monthly customer planning process by assessing promotion results using post event analysis database
  • Lead evaluation of different promotion strategies by merchandising model (e.g., Hybrid, Hi-Lo, EDLP) and impact from retailer margin strategies
  • Evaluation of competitor pricing and promotion strategies to identify emerging trends on competitive performance
  • Support key customer teams in trade optimization decisions (e.g., promotional strategy shifts)
  • Support Senior Manager in crafting insights on pricing and promotions into Executive Recaps for leadership team
  • 5 years - General Work Experience in the CPG Industry preferred
  • 5 years - Knowledge of advanced analytics including consumption metrics (Nielsen/IRI)
  • 2 years - Knowledge of trade, consumer pricing or revenue management
  • 2 years - Preferable to have knowledge of Field Sales
  • Revenue Management
  • Company Insight
  • Category & Shopper Insight
  • Selling & Influencing Skills
21

Optimization & Personalization Manager Resume Examples & Samples

  • Ecommerce/UX experience
  • Minimum 5 years of previous eCommerce experience
  • Minimum 5 years experience in Microsoft Office (Excel, Word, PowerPoint) skills
  • Optimization/Personalization experience
  • Experience managing optimization/testing roadmaps and implementation
  • Previous experience with Adobe Target and Adobe Analytics is a plus
  • 5+ years of previous eCommerce experience. Prefer experience working on large eCommerce websites
  • Understanding of effective web design and key UX principles
  • Knowledge of web marketing best practices for engagement and purchase conversion
  • Demonstrated experience working in a fast-paced environment where innovation is expected
22

Manager Optimization Services Resume Examples & Samples

  • 50% Maintain the Optimization Services service offering for product as designated (Collector, Clinicals, or Communicator)
  • Support team members as they deliver content coaching on predefined disciplines via regularly scheduled agenda driven calls, can include supporting client directly alongside team members
  • Manage and develop innovative solutions to complex issues alongside team members
  • Direct team as they assess client revenue, clinical, or patient engagement workflows and recommend improvements as needed
  • Lead internal team development initiatives
  • Maintain team pipeline and capacity plan
  • Identify and implement internal improvement processes
  • 30% Team Growth and Development
  • Provide insight and analytics to inform future team growth
  • Serve as a mentor to team Associates and Senior Associates
  • Lead team projects and development initiatives
  • Define roles and responsibilities of direct reports
  • Responsible for screening, interviewing, and hiring direct reports
  • 10% Cross-department Collaboration
  • Develop strong relationships with business owners across departments
  • Drive cross-functional collaboration to improve clients’ onboarding and transition experience
  • 10% Subject Matter Expert (SME)
  • Maintain Subject Matter Expertise (SME) on athenaHealth product (as designated) via attending classroom style training as part of your onboarding and by some self-directed, on the job, learning
  • Bachelor’s Degree or equivalent industry experience required
  • 4+ years of relevant professional experience
  • Exceptional problem solving skills, including a proven history of rapidly learning complex processes and technology environments
  • Excellent Project Management and business process analysis skills are required
  • Effective time management and analytical skills with demonstrated attention to detail
  • Mastery of all Microsoft Office applications, including Access, Outlook, Word, Excel and PowerPoint
  • People Management experience preferred
  • Strong track record of independent exploration and fact-finding
  • Enthusiastic team player and ability to maintain sense of humor in stressful situations
  • Passion for innovation and process development
  • Drive to build deep expertise and leverage that expertise to research and resolve issues
  • Outstanding listening and interpersonal skills with the ability to effectively work and communicate with Revenue Management and Clinical/IT Staff
23

Senior Manager of Site Optimization Resume Examples & Samples

  • Flexible work arrangements
  • Great insurance program
  • Incentive plan with a history of success
  • Relaxed, non-hierarchical corporate culture
  • Highly visible leadership who isn’t afraid to roll their sleeves up
  • Fitness Facility/Fitness Events
24

Manager, Channel Optimization Resume Examples & Samples

  • Initiate and manage work packages directed toward the development of a business change, product or service concept
  • Negotiate with the client(s) regarding deliverables and milestones (the client could be a director, line manager, subject matter expert, etc.)
  • Assist in the development and delivery of the project artefacts in accordance with Enterprise Delivery Framework (i.e Project Charter, Implementation paln, etc.)
  • Ensure that projects are completed according to general/broad work packages; identify new priorities and take necessary action. This includes coordinating and managing the implementation of assigned projects
  • Manage the program implementation schedule and follow up on major milestones and outstanding risks or issues
  • Identify and consider potential opportunities by analyzing the efficiency of specific practices and procedures used by the project team; make related proposals and recommendations
  • Manage the project team and appropriately assist/facilitate with the resolution and escalate issues as required
  • Manage client relationships and provide highly specialized support to the organization, primarily related to the project management process and in support of the business strategy and objectives
  • Play a leadership role to address root cause operational issues and team development/building as they relate to assigned projects
  • Plan and implement defined solutions to meet identified challenges
  • Pass phase gate reviews and quality reviews
  • Monitor and justify expenditures against project budget and prepare status reports
  • Review the products or services delivered under the project plan for accuracy
  • Identify any deviations to the project schedule/work plan and recommend corrective action to the Business lead/Program lead
  • Ensure that Senior Management approvals on project progress or problem resolutions are obtained in a timely manner