Manager, Business Support Resume Samples
4.8
(97 votes) for
Manager, Business Support Resume Samples
The Guide To Resume Tailoring
Guide the recruiter to the conclusion that you are the best candidate for the manager, business support job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.
Craft your perfect resume by picking job responsibilities written by professional recruiters
Pick from the thousands of curated job responsibilities used by the leading companies
Tailor your resume & cover letter with wording that best fits for each job you apply
Resume Builder
Create a Resume in Minutes with Professional Resume Templates
CHOOSE THE BEST TEMPLATE
- Choose from 15 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS
- Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES
- Instantly download in PDF format or share a custom link.
MO
M Ondricka
Macie
Ondricka
6950 Courtney Squares
Los Angeles
CA
+1 (555) 698 8130
6950 Courtney Squares
Los Angeles
CA
Phone
p
+1 (555) 698 8130
Experience
Experience
Los Angeles, CA
Assistant Finance & Business Support Manager
Los Angeles, CA
Morar LLC
Los Angeles, CA
Assistant Finance & Business Support Manager
- Assists in enforcing, documenting and establishing adequate controls for all revenues and expenses and protection of assets
- Assists in the analysis of financial and management reports
- Assists in the management of internal and external audits when they occur
- Works with Head of Departments to perform ad-hoc cost benefit analysis on various projects
- Assists with the management of work flows of the finance department
- Provides administrative support to Management with reference to policy enforcement, business advice and operational assistance
- Assists in the review of operating equipment stores to avoid unnecessary/excessive purchases and to eliminate (or at least be aware) of obsolete slow moving items
Los Angeles, CA
Manager, Business Support
Los Angeles, CA
Jast, Russel and Dickens
Los Angeles, CA
Manager, Business Support
- Initiate and/or lead projects that have a high level of complexity and visibility
- Coordinate preparation of departments annual operating plan, working with a matrix team of cross-departmental representatives
- Coordinate information gathering and reporting on department strategic initiatives and projects, including, but not limited to
- Lead and model the correct behavior to ensure the overall professional manner in which customer inquiries are handled. Meet and exceed all of the evaluative and diagnostic measurements including Quality and Customer Satisfaction goals. Foster an environment where the CSR's are the most important employees
- Achieve and maintain a high level of knowledge of the competitive marketplace, and the changing wireless environment. Protect market share and achieve customer retention goals. Identify technology improvements for productivity/service improvements. Resolve operational and interdepartmental problems quickly
- Advocate Customer, Employee and Owner (CEO) philosophy with their Teams. Give timely, accurate and effective employee information and feedback
- Meet goals and performance standards of 6-8 direct reports including Coaches. Ensure adherence to business process and procedures. Ensure Teams adherence to credits and adjustment guidelines. Ensure effective ongoing formal and informal recognition and reward programs that are team and individual driven. Achieve Teams productivity targets
present
Philadelphia, PA
Regional Business Support Manager
Philadelphia, PA
Spencer, Gulgowski and Effertz
present
Philadelphia, PA
Regional Business Support Manager
present
- Supervises Medical Assistants and Billers, which includes assisting with hiring, work assessments, and training on compliance/billing issues/updates. Maintains personnel records for assigned staff
- Analyzes, researches and develops systems and procedures for record keeping, retrieval and reporting. Prepares complex activity reports for guidance of management
- Work directly with the Region Manager to develop, communicate and implement strategic initiatives
- Provide Regional leadership management and administration support on topics including but not limited to
- Performs all other duties that may be assigned in the best interest of RIC
- Manages the credentialing and re-credentialing of staff at all sites
- Competent in managing staffing changes and setting performance expectations
Education
Education
Bachelor’s Degree in Finance
Bachelor’s Degree in Finance
Columbia University
Bachelor’s Degree in Finance
Skills
Skills
- Demonstrated knowledge of financial statements, financial principles, and the ability to convert them to use in the hotel industry
- Demonstrated financial and business analysis skills, and demonstrated ability to analyze operating, forecast, and budget information. Demonstrated ability to use the results of analysis to make effective strategic decisions
- Proficient with Microsoft Office Suite (Excel, Work, PowerPoint), Outlook, Internet Explorer, Access, Adobe PRO along with a strong working knowledge of the data network systems employed in the investment industry, including Host on Demand, Dataphile, Webpost, AS400 and OAM
- Highly developed attention to detail, especially written material that is distributed to the retail branch network
- Strong communication skills with sound interpersonal skills and a demonstrated ability to resolve escalated issues effectively to reduce business impact
- Strong knowledge of ADP, Webpost, Plan
- Deep knowledge of operational processes used in support of Wealth Management’s businesses
- Strong influencer to manage stakeholder buy-in and ensure major change initiatives are managed on time, on schedule, on or below budget
- Excellent written, verbal and presentation skills
- Ability to manage multiple change initiatives, often with conflicting and/or changing priorities, and delivering results with a sense of urgency
15 Manager, Business Support resume templates
Read our complete resume writing guides
1
Business Manager Vocational Support Resume Examples & Samples
- Developing and maintaining a deep and commercial view of the market
- Management of the vocational and applied Professional Development portfolio
- Developing Professional Development propositions to support the vocational and applied offering
- Core Competencies*
- Role Qualifications
2
Retail Hardlines Sales Support Business Manager Resume Examples & Samples
- Bachelor’s Degree plus 4-6 years of experience in a related field
- Knowledge about firearms operations, the ATF governing body and compliance regulations is required
- Must have working knowledge of the ATF and federal requirements to legally sell firearms
- Working knowledge of state and local requirements to sell firearms in multiple states and jurisdictions is beneficial
- Leadership strength, strong communication skills and knowledge of process development
- Must have the ability to think strategically, align the functional area with the vision of the organization and develop strong partnerships in a collaborative environment
- History of managing firearm sales, operations and compliance is preferred
- Ability to develop strong cross functional partnerships
- Flexible and able to adapt to change in a fast paced work environment
3
Consulting Group Services Business Support Manager Resume Examples & Samples
- Effectively manage pipeline and implementation of all mandatory and tactical discretionary projects and business initiatives for CGWAS
- Perform in depth analysis on current and future regulatory matters pertaining to CGWAS
- Coordinate the implementation and execution of broader Morgan Stanley Firmwide initiatives across Consulting Group
- Identify, diagnose, and analyze opportunities on process reengineering for support function across CGWAS
- Assist in management and execution of key strategic business initiatives
- 5-8 years of financial services experience required with strong knowledge of Wealth Management and the advisory business
- Strong written, communication, presentation and interpersonal skills, as well as project-oriented with the ability to multi-task
- Strong quantitative and qualitative analytical skills and a creative and flexible approach to problem solving
- Ability to interact effectively Financial Advisors, Legal, Risk, Compliance and Audit
- College degree or equivalent experience required
4
Gcg Business Support Manager Commercial Cards Resume Examples & Samples
- Minimum 3 years of experience from similar role or related industry preferred
- Good organizational and follow-up skills
- Meticulous with eye for details
- Good with statistics, able to analyze data
- Skilled in Excel and PowerPoint
- Strong communication and customer service skills
- Able to multitask and meet deadlines
- Previous experience in compliance monitoring and operational processes would be an advantage
5
Business Support Manager Gbam Credit Risk Resume Examples & Samples
- Assist in the development of Board level and Risk leadership level portfolio updates and governance routines
- Manage internal governance routines and regulatory relations for the wholesale credit risk organization. Included coordinating deliverables among various business partners and ensuring critical deadlines are met
- Oversee and participate in global projects to ensure the appropriate GBAM Risk representatives are included and all aspects of the projects are thought through from a GBAM Risk perspective (end to end coverage)
- Participate and lead strategic initiatives
- Respond to regulatory, Audit, Compliance and Credit Review requests
- Support on-going business as usual routines and ad-hoc requests within the GBAM Risk COO Group
- Previous procedure development and/or governance experience
- Ability to work independently and juggle competing priorities
- Ability to establish partnerships across the organization and build effective work groups, requiring strong influencing and negotiating skills
- Strong, hands on Microsoft Word, Excel, and PowerPoint skill
- Familiarity with regulatory, audit, and compliance disciplines
6
Manager Continuity of Business Support Resume Examples & Samples
- Bachelor’s degree with minimum 3-4 years of work experience
- Good at MS Office packages and ability to engage clients
- Prior work experience in COB will be added advantage
7
Cadd Business Support Unit Case Manager Resume Examples & Samples
- Create the KYC Record in the KYC system sourcing information from internal and external sources by the agreed deadline
- Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun & Bradstreet, Google etc.)
- Validate the information within the KYC Record and CIP document to ensure complete and accurate (Company/Entity Formation, Ownership, Management, Market Reputation etc.)
- Complete KYC Record incorporating local regulatory requirements / Global BSU Standards
- Take responsibility for KYC Record and associated documentation completion from initiation to approval
- Meet agreed daily targets for KYC Record review and completion within agreed Service Level Agreement timeframes
- Update workflow database regularly throughout the day
- Highlight any discrepancies to Senior Case Managers
- Escalate any negative news and high risk cases to RM/AML Compliance department
- Experience in control/risk or Compliance (AML/KYC) function (an advantage)
- Knowledge of local regulatory KYC/AML requirements
- Languages : Fluent English / Arabic (an advantage)
- Proficiency in Arabic Language is an advantage
8
Regional Risk & Delta Business Support Manager Resume Examples & Samples
- Team leadership and managerial experience of one or more support teams in a trader-facing front-office role for a global markets related business
- Demonstrable track record of hands-on application support experience
- Ability to identify gaps in process/automation and to drive improvements accordingly
- Ability to define, drive and report on projects
- Strong character to participate in difficult conversations with senior technology/business stakeholders to drive the right agenda for the wider group
- Experience in supporting Equities systems, preferably for risk management systems and surrounding components
- Experience in managing distributed Wintel applications
- Technical leadership / subject matter expertise in one or more applications
- Degree in Computer Science or related discipline
9
Manager, BTA Business Apps Support Resume Examples & Samples
- Manage global applications support team (based in multiple Geo’s)
- Establish robust case handling process via a “follow-the-sun” support model
- Maintain SLA’s for all support processes. Publish support metrics which measures the effectiveness of the support process for issue/resolution by application and business function
- Establish SOP (Standard Operating Procedures) for system maintenance activities
- Build and maintain knowledge base for process, systems functionality & operations (to incorporate changes as a result of support & maintenance releases and major program launches)
- Participate & contribute to projects/initiatives – build project to steady-state transition plan
- Analyze support data to identify root causes of issues. Collaborate with partners to implement process, training, or system improvements to resolve
- Perform gap analysis: as is vs. to be
- Document functional business requirements, process flow diagrams, and business cases
- Ensure deliverables are prepared to satisfy the project requirements, cost and schedule
- Plan and execute war room support” (immediately after major program launch) as well as ongoing support for implemented functionality
- Liaison with the IT Level 2 Support and Level 3 Technical Teams to provide technical solution expertise for production issues
- Work cross-functionally with other teams for resolving issues
- Coordinate between Business & IT to prioritize and deliver monthly maintenance release
- Provide testing services for support & maintenance releases – defect fixes and minor enhancements
- Acts as the single point of accountability for business customers’ satisfaction with production support services provided by both the business support team and IT support team
- Create and maintain employee career development and progression plan
- Effective Vendor engagement to build scalable staffing models for both Projects & Operations
- Work with business counterparts to identify demand / needs and prioritize
10
Business Support Unit Case Manager Resume Examples & Samples
- Distribute proper work load to Checkers
- Schedule periodic conference calls with local relationship management teams to discuss changes to local requirements, documentary updated and client’s renewals
- Assuring countries local regulatory requirements are complete in CitiKYC and department reference documents
- Verify accomplishment of agreed monthly targets for eCADD review and completion within Service Level Agreement timeframes
- Monitor the Analysts daily updates in the workflow database regularly throughout the month
- Highlight any discrepancies to BSU senior analysts and compliance department
- Assist in departmental quality reviews as appropriate (RCSA, CADD Peer reviews, etc.)
- Provide periodic feedback to the BSU Maker Analyst regarding improvement areas
- Follow up foreign requests with other BSU Hubs
- Highlight any process discrepancies to compliance department
- Generate periodic production reports to direct supervisor
- 5 - 7 years total customer experience in customer service roles, banking related services, etc
- Bachelor degree in Business administration, Economics, Engineering or related field
- KYC-related proven experience, advanced knowledge of KYC Polices and standards
- Proficient use of Microsoft Applications Package (Word, Excel, Access, Outlook, etc.)
- Excellent accuracy and strong attention to detail
- MIS and metrics and efficiency analysis skills
- Knowledge and experience of the technologies and processes used in Citi. (Advantage)
- Experience in corporate or consumer banking services.(Advantage)
- Ability to control multidisciplinary groups
11
Business Support Manager, Mid-atlantic Region Resume Examples & Samples
- Series 7, 24, 63, 65 (or 66) and insurance licenses in all states (or the ability to obtain within 60 days). Designations such as CFP, CLU, CHFC desirable
- Broad technical skills in retirement products, general investment matters and applicable tax and estate planning issues. Includes knowledge of competitors’ products, services and strategies
- Communicates, influences and negotiates both vertically and horizontally to obtain or
12
Business Manager & Administrative Support Resume Examples & Samples
- Administrating for the GRC Krakow Head, coordinating schedules, preparing documents and reports, prioritising tasks within the function to ensure timely delivery
- Supporting the GRC Krakow Head in organising and delivering a structured plan for local oversight and communicating regularly and liaising with functional partners in the London and Zurich hubs
- Deputizing for GRC Krakow Head in selected projects and committees
- New Joiner process – liaising with local Team Heads and supporting functions to ensure smooth on-boarding across teams during GRC build-out
- Training program – overseeing training requirements and scheduling for both existing teams and New Joiners, including training phase in London / Zurich hubs
- Seating / Premises – checking seating requirements, communicating with Corporate Real Estate & Administrative Services to verify requirements will be met, mid- and long-term planning of space demands during location build out
- Administrating the local Risk Control business continuity and crisis management (BCM). Updating information in BCM tool, coordinating information between risk control functions, passing on information to crisis team, collecting recovery desk requirements and similar support tasks
13
Merchandise Support & Business Intelligence Systems Manager Resume Examples & Samples
- Manages the financial planning structure and maintains system integrity
- Defines and develops views, variables and formulas within the planning system
- Manages the development and communication of planning objectives, strategies, and timelines and provides support to end users
- Develops, implements and manages the Code M annual bonus program
- Creates curriculum and performs training on planning processes and fundamentals for retail math and business intelligence systems
- Develops top down annual financial plans and business metric goals with Code M Senior Leaders and distributes to Code M planning team
- Manages data governance for the BI and Planning data platforms; coordinates with other Codes to ensure data integrity
- Reviews Code M Planning data providing input and coordinating annual meetings with Code M Senior Leaders to analyze, review and finalize goals and plan
- Identifies business data requirements and merchant needs to develop dashboards used for business analysis
- Analyzes current business trends and projects sales to highlight potential risks and opportunities
- Create and validate new metrics, reports and documents within the business intelligence solution
- Oversees the collection of data for updates on the creative design of the business intelligence and planning systems
- Oversees the compilation of financial data and ensures reports and documentation are distributed to appropriate personnel and posted on the intranet
- Stays current with industry and technology trends
- A strong acumen in Microsoft Excel workbooks to develop and generate spreadsheets as necessary for use in business analytics
- A working knowledge of Visual Basic programming for applications, and Intermediate understanding of SQL system
14
CIB F&BM Business Support Manager Resume Examples & Samples
- Business Change Management (BCM)
- Accountability for Assistant Management, BCM and Expense Management oversight
- Effective support of centralized management of line of business assistants ensuring appropriate span of control, training & development and issue resolution
- Manage the Asia Ex CIB Business Change Management team
- Proven leadership track record, specifically in change management
- Strong skill and experience in diving into the detail of process, technical and organizational issues whilst maintaining an appreciation for a broader strategy
- Ability to manage a team across multiple locations, achieving a balance between consistencies gained from a consistent approach with appreciation for specific requirements and characteristics of each location
- Demonstrate a strong control mind-set
- Awareness of J.P.Morgan key lines of business and organizational structure
15
Cib-business Support Manager Resume Examples & Samples
- Strong PC skills(proficient knowledge of MS Word, Excel, and Powerpoint; knowledge of Lotus Notes preferred)
- Advanced ability to organise and manage own time
- Tact and good judgement in confidential situations and the ability to interact with senior management
16
Senior Manager Financial Business Support Resume Examples & Samples
- BS/BA degree in Finance required. CPA and/or MBA highly preferred
- 7+ years in Finance/Financial Planning experience required
- Advanced to expert written, oral and presentation skills
- Advanced to expert self-direction & flexibility approach
- Advanced customer service orientation, establishing expectations, teaching others and problem resolution
17
Business Support Manager Process Improvement Resume Examples & Samples
- Working knowledge of SAP-AFS with business process model and technical concept knowledge is a plus
- Working knowledge of SAP OTC iDoc structures and transaction processing methods are a plus
- Working knowledge of Manhattan PKMS Warehouse Management System is a plus
- Working knowledge of EDI transaction documents is a plus
- Proficiency in Microsoft Office is required
- Demonstrated experience and knowledge of root cause and effect analysis methods
- Demonstrated experience and knowledge of business process design, modeling and refinement methods
- Demonstrated experience with business data analysis for pattern and problem recognition
- Undergraduate degree in Business Administration or Management Information Systems
- Demonstrated knowledge of Wholesale, Retail, Distribution, Manufacturing, and Finance concepts
- 1-3 years of Management experience in a business functional or technical environment is required
- 3-5 years of Consumer Goods or Retail industry experience is preferred
- Demonstrated experience with formal project methodologies or PMI Project Management Certification is a plus
18
VP Business Controls Support Manager Resume Examples & Samples
- Development of reporting capabilities and analytics of GBAM Conduct metrics
- Documentation, oversight and coordination of activities for the global Conduct Review Forum
- Producing senior LOB Management reporting for monthly screening and forum meetings
- Generate LOB/Regional reporting for senior GBAM Management
- Coordinate closely with Global Compliance, Risk and Human Resources to ensure continuity and appropriate controls are in place for reporting employee breach data
- Securing conduct data from various partners (Compliance, Risk, E-comm Reviews, etc) and performing analysis to ensure consistency and accuracy of data inputs
- Partner with database owners to analyze current processes/procedures, indentify potential improvements, develop strategies to implement change, and oversee/manage implementation
- Serving as central point of contact for any questions/concerns from stakeholders around GBAM Conduct metrics
- Knowledge of Global Banking & Markets businesses and controls
- Foundational knowledge of Compliance policies and relevant metrics
- Tier 1 analytical skills
19
VP Business Controls Support Manager Resume Examples & Samples
- Analyzing, monitoring, and interpreting data to
- Experience interacting and coordinating with Corporate Audit
- Experience with HRIS systems and data
20
Regional Business Support Manager Resume Examples & Samples
- Work directly with the Region Manager to develop, communicate and implement strategic initiatives
- Provide Regional leadership management and administration support on topics including but not limited to
- Minimum of 7 years commercial/business banking or related business lending experience
- Bachelor’s degree in Finance or related field, or equivalent work experience required
- Prior sales and marketing management experience preferred
- Knowledge of business credit, deposit and cash management products and services
- Clear understanding of overall business objectives with regard to customer, employee, and profitability of the business
- Ability to multi task and forge strong working relationships across the organization and influence others without direct control
- Project Mgmt experience is preferred
21
Cadd Business Support Unit Senior Case Manager Resume Examples & Samples
- Quality Check the KYC Record in the KYC system sourcing information from internal and external sources by the agreed deadline
- Proactively interact with Citi clients, relationship management teams and compliance to update system with information until final approval of KYC Record
- Attend and represent on local and regional business/compliance calls as necessary
- Conduct regular 1-2-1’s and performance reviews with direct reports
- Meet agreed daily targets for KYC Record review and completion within agreed Service Level Agreement timeframes for team members
- Monitor and maintain control over population
- Ensure effective oversight and governance of Past Due population
- Maintain effective capacity in team considering coming due population
- Manage up all key issues to Department Manager
- Ensure regular engagement with all countries served
- Review and monitor all applicable KRIs/KPIs for team
- Maintain and keep up to date all Accesses/Entitlements for teams
- Knowledge and experience of the technologies and processes used in Citi
- Knowledge of CitiKYC system and experience in processing records
- Client facing (an advantage)
- Proficient use of KYC applications ( an advantage)
22
Gcg-consumer Business Support Unit Manager Resume Examples & Samples
- Minimum of 2 or 3 years relevant experience in Consumer Banking/experience in managing a team
- Basic knowledge of retail business and AML/KYC
- Strong team management and leadership skills
- Proficient in Microsoft Word, PowerPoint and Excel
23
Cadd Business Support Unit Case Manager Resume Examples & Samples
- Create the eCADD in the KYC system sourcing information from internal and external sources by the agreed deadline
- Proactively interact with relationship management teams and compliance to update system with information until final approval of eCADD
- Take responsibility for eCADD and associated documentation completion from initiation to approval
- Languages : Fluent English / Arabic is an advantage
24
Commercial Aftermarket Business Support Manager Resume Examples & Samples
- Lead Commercial Aftermarket strategy process and drive strategic initiatives
- Influence and support key sales campaigns affecting the P&W Spares
- Lead the development of new growth initiatives for Commercial Aftermarket
- Participate in fleet team reviews, shop visit forecasting, Program reviews and fly forward meetings
25
Senior Manager, Business Support Resume Examples & Samples
- Manage and/or participate in bank-wide initiatives or committees to represent the Division, as required, (e.g. Records Management)
- Act as the key intake for bankwide and department intiatives to assess impact, resource requirements and timelines. Develop project and implementation plans to operationalize initiatives
- Lead department projects including the development of business cases, coordination of funding requests, identification of requirements, implementation and compliance of projects with bank wide policies (e.g., contract management, vendor management, technology application upgrades, database development/improvement)
- Lead the development and implementation of effective business processes to confirm compliance to CIBC policies
26
Manager, Business Support & Analytics Resume Examples & Samples
- Creating and summarizing ongoing operational reporting to improve and drive business results
- Creating and producing reporting on key metrics and business drivers for all levels of the organization
- Producing scorecards on KPI's, diving into drivers and highlighting areas of opportunity
- Setting and reviewing monthly KPI goals and analyze % of achievement
- Support commission and incentive reward programs for business partners
- Provide insights and analysis into root cause and drivers of agent performance metrics, including trends and recommendations for improvement
- Ensure automated solutions to deliver ongoing/standard monthly KPI/ analytical package that illustrates performance, drivers and additional insights for actions
- Support strategic projects with data, data analysis and reporting
- Ensure alignment of scorecard objectives with key measures of success
- Leverage best practices to deliver standard reporting, scorecards and dashboards
- Produce accurate, timely, reliable data with clear summaries and insights
- Provide training, development and support to business partners
27
Business Support Manager, Denver Resume Examples & Samples
- Serving as technical/functional expert to leadership team
- Implementation/ongoing oversight of policies and procedures which support the business area strategy
- Analyzing and reporting on area data (financial, headcount, quality, productivity, etc)
- Support programs/projects by monitoring and tracking risks, issues and action items
- Driving or oversee meeting planning
- Maintaining regulatory documents within assigned business area, if applicable (i.e., FINRA)
- Supporting the internal communication strategy for the assigned area
- Understands and applies the principles of business management including finance, risk and project management and applies methodologies, tools and processes to manage quality, costs and risks for assignments. Good understanding of the disciplines/functions in the business area
- Uses strong knowledge of TIAA-CREF businesses and organization structure, values/culture and products/services to ensure projects/programs/processes are aligned with the business area strategy. Has in working knowledge of the industry and competitors, including products/services, structure, and the regulatory environment
- 5-10 yrs of experience
- Generally requires a financial services background. Requires progressively responsible experience in the business area supported (eg., IT, HR, Legal, etc.)
28
AML Cadd Business Support Unit Case Manager Resume Examples & Samples
- Collate and review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun & Bradstreet, Google etc.)
- Validate the information within the eCADD and CIP document to ensure complete and accurate ( Company/Entity Formation, Ownership, Management, Market Reputation etc)
- Complete eCADD incorporating local regulatory requirements / Global BSU Standards
- Carry out name screening of entity, directors, beneficial owners, senior management in NESS ( Name and Entity Screening System)
- Maintain BSU tool current and be able to demonstrate that work carried out
- Report workflow progress to supervisor
- Meet agreed daily targets for eCADD review and completion within agreed Service Level Agreement timeframes
- Highlight any discrepancies to senior analysts
- Assist in departmental projects as required
- 1 – 3 years experience in banking, finance or law
- Proficient use of Microsoft Applications ( Word, Excel, Access)
29
CCB Business Support Unit Case Manager Resume Examples & Samples
- 1 – 3 years working experience preferably in Banking or Finance but fresh graduates are also welcome
- Experience in Control/Risk or Compliance (AML/KYC) function is an advantage
- Well developed problem solving skills
- Must be familiar with market, competition and local (WE, Romania, Checz Republic) regulations. Should have good knowledge of CCB products, loans and card related products
- Knowledge of general policies (like AML, KYC, COB), credit policies and related regulations
- High level of customer orientation, creativity and flexibility. Has to have excellent ability to pay attention to details and work under pressure
- Good PC skills: Microsoft Applications
- Proficient use of CitiKYC application
- Has to have good interpersonal and negotiation skills as well as verbal and written communication skills in Hungarian and English
- Additional language skills preferably in Romanian or Czech would be an advantage
- Good communication and problem solving skills
- Good planning and execution skills
- High School Diploma in Business/Finance, Math, Economics or Law
30
Manager, Business Support Resume Examples & Samples
- Initiate and/or lead projects that have a high level of complexity and visibility
- Coordinate preparation of departments annual operating plan, working with a matrix team of cross-departmental representatives
- Coordinate information gathering and reporting on department strategic initiatives and projects, including, but not limited to
- Minimum 5 years experience in financial services, retirement industry experience preferred
- Superior relationship management skills with ability to partner and build professional, productive relationships in a cross-functional environment. Strong negotiation skills a plus
- Must possess superb communication skills, both written and verbal, and the ability to target and engage audiences with varied technical and business experience
- Ability to effectively communicate with and present to senior-level audiences
- Experience with developing and managing dashboard and business scorecard reports to measure and report on project process
- Experience with business process engineering, organizational change management, and cost-benefit analyses are required
- Facilitation of groups, especially as it relates to identifying opportunities for improvement
- Ability to interact with multiple layers of the organization with demonstrated success initiating change and ability to influence at all levels
- Strong analytical skills including the ability to assess data, and determine important and actionable tactics
- Strong conceptual thinking skills and strong problem-solving skills with the ability to navigate through ambiguity
- Ability to effectively identify, communicate, manage and mitigate risks
- Ability to lead multiple initiatives and projects at the same time
- Strong knowledge of MS Office suite (e.g. Project, PowerPoint, Excel, Word) required, experience with Excel pivot tables and macros a plus
31
Business Product Manager Metrics Support Resume Examples & Samples
- Support the Head of Platforms and Investments in enhancing the metrics used in product health check reviews and Investment Governance (IG) business cases
- Create a roadmap of enhancement and standardization of existing business cases and measures and track against this, highlighting dependencies and where items are at risk or delayed
- Cooperate with peers who manage the product health checks and reviews, in particular the Component Product Managers
- Ensure the approach taken to the development and enhancement of metrics is transparent and well communicated
- Ensure alignment with key stakeholders and partners in technology and the business
- Recognized university degree (or comparable education)
- Experience in business focused analytics and development of tracking metrics, ideally in a financial context
- Proficiency in the use of MS Office applications (including MS Project)
- Project management certifications are a plus; PMI’s Project Management Professional (PMP) or Prince2 Practitioner level
- Experience in banking/global professional services firm with a strong sense of accountability and integrity
- Proven ability to influence decisions, prioritize and work under pressure
- Excellent analytical capabilities, logical thinker and ability to manage complex solutions
- Excellent communication skills with the ability to communicate in a clear, concise manner at all levels
- Experienced stakeholder management skills and ability to build strong working relationships at all levels, including senior management (Managing Director / Director level)
- Displays cultural sensitivity and has experience working with and within global geographically dispersed teams and related staffing issues
- Planning – ability to develop and suggest solutions, plans and scenarios
32
CIB F&b-business Support Manager Resume Examples & Samples
- Act as trusted advisor and coach to the supervisors that will report into the Assistant Manager
- Build partnerships, establish and maintain productive business relationships with key clients, stakeholders and colleagues
- Develop a resourcing strategy; identify future leaders, skill gaps and talent
- Identify the required training and development needs within the population and partner with relevant resources to meet the needs
- Manage multiple business groups and stakeholders throughout the performance management cycle
- Manage the year end compensation planning process while ensuring a strong link to performance. Understand compensation market conditions and company programs
- Plan and execute organisational structure including efficiency reviews and restructures
- Maintain a robust mobility program across the population
- Manage risk by implementing controls in all activity
- Work in partnership with team of Assistants Managers
- Proven leadership track record, specifically in HR related matters
- Demonstrated ability to provide Performance & Talent Management
- Ability to generate solutions to new situations based on prior experience
- Ability to navigate a complex, fast paced organization and partner effectively with multiple diverse client areas
- Advanced ability to analyze processes and issues: troubleshoot, problem solve and drive improvements
- Strong risk and control mind set demonstrated through awareness of the firm’s policies
- Excellent team spirit and result driven approach
- Ability to manage a team across business areas, achieving a balance between best practice and an appreciation for specific requirements of each group
- Strong PC skills with hands-on experience in Excel, Word and knowledge of PowerPoint
- Personal attributes
33
Business Support Manager COO Team Resume Examples & Samples
- Coordinate regional strategic planning (including location strategy and regional initiatives)
- Manage financials and increase financial transparency by conducting analysis on seller/buyer views (cost allocations) and by producing reporting for business partners. Perform deep-dive analysis to achieve efficiencies in the regional cost base. Partner with Finance to understand key drivers and produce commentary
- Produce management reporting such as monthly achievements/updates, quarterly reviews, business partner packs and presentation decks for the senior leaders
- Produce key operational performance and risk metrics deck for Asia Pacific and participates in global metrics discussions
- Produce workforce reporting and analytics (headcount projections, attrition, span of control, mobility etc.)
- Facilitate hiring process and track open positions
- Supports key governance and control routines for Asia Pacific including: Regional Senior
- Ability to deliver results diligently with a high degree of quality
- Works independently with minimal supervision
- Strong Excel and Powerpoint presentation skills
- Good financial management skills
- Good communication & presentation skills (written and verbal)
- Good interpersonal and team skills, ability to interact at all levels of the organization (senior leaders and associates)
- Financial Services industry or related Technology or Operations product areas preferred
34
Mobility Programs Business Support Manager Resume Examples & Samples
- Financial forecasting and planning (for quarterly OMM)
- Program cost tracking, trending and data analyses
- Support monthly financial closing
- Conducting sales credit reviews for intercompany sales credits
- Provide data/analysis for Monthly Business Reviews
- Provide detailed analysis/explanations for financial performance
- Ensure inventory audits & monthly cycle counts are performed
- Program EACs (Estimate at Completion)
- Over and Above payment process and warranty claim/cost monitoring
- Ensure ME Mobility Programs adhere to financial compliance policies
- Lead small team of Business Support Analysts for Mobility Programs
- Standard work updates and documentation
35
Mobility Programs Business Support Manager Resume Examples & Samples
- Minimum of 15+ years’ experience in finance, accounting or business support role within commercial or military engine aftermarket
- Proficient in MS Word, Excel, PowerPoint and Outlook
- Ability to analyze/solve problems and exercise creativity to develop and/or implement practical solutions
- Ability to work multiple projects and meet tight deadlines
- Ability to anticipate customer needs
- ACE Associate
- Self-motivated; be proactive and take initiative to complete projects
- Excellent customer focus and team building skills
- Result oriented with the ability to anticipate future consequence and trends accurately
- Ability to lead a small team
36
Manager Finance & Business Support Resume Examples & Samples
- Ensure integrity and accuracy of accounts is maintained in PeopleSoft System to meet deadline by working closely and overseeing the Bangkok based BSC team
- Review the monthly variance analysis reports prepared by the Bangkok based BSC team before submission
- Review the monthly Profit & Loss trend to ensure consistent reporting
- Ensure General Ledger accounts that relate to all Holiday Inn Express hotels are reconciled on a monthly basis by the BSC team
- Support Shared Services Hotel accounting for Thai PeopleSoft hotels
- Follow up on all capital expenditures to ensure compliance with original justification and approval within the limit of updated IHG Global DOA
- Evaluate existing internal control measures that apply to accounting procedures and computer systems as per IHG Policies and Procedures, assist in internal audits when it occurs within the Holiday Inn Express hotels and Thailand Shared Services
- Review and analyze Long Term Plans / Annual Plans / Forecasts of Hotels to ensure they are robust and attainable and challenges hotel teams accordingly
- Monitor performance of hotels through internal and external benchmarking and flow through and analysis of key indicators to ensure returns are maximized
- Highlight successes and issues for Director of F&BS Thailand Shared Services SEA and Regional General Managers/Director of Operations follow up
- Ensure that hotel forecast and budget are robust and reasonable, ensure necessary actions are taken in case of shortfalls and long term goals can be set adequately
- Ensure that the internal controls in hotels are set-up in accordance with local law and uniform system of accounts to ensure uniformity throughout the region
- Perform annual assessment of hotel Control Self Assessment (CSA). Review Internal Audit reports and follow up on all recommended action plans during hotel visits to ensure appropriate internal controls are in place
- Ensure IHG Policy & Procedures and Delegation of Authority followed properly to minimize risks
- Monitor and follow up IHG Receivable collection issues in coordination with Director of F&BS SEA and Business Service Centre, Singapore to ensure all hotel dues are paid to IHG timely and all disputed charges properly identified and resolved
- Perform all task and duties of a hotel controller if assigned to a hotel location on a temporary basis
- Provide task force support to “in need” hotel or newly opened hotel as directed by the Company
- Undertake other duties and responsibilities as required by the Director of F&BS SEA in support of the IHG Southeast Asia strategic direction
37
Business Support Manager Market Unit UK Resume Examples & Samples
- Manage the UK Business Support Team
- Passion for improvement and continuous development
- High integrity
- Skilled in SAP R3 and JDE solutions desirable
38
Delivery Business Support Manager Resume Examples & Samples
- This includes initiatives focused on improving the end-to-end on-boarding process, promoting a knowledge excellence culture within our practice communities, implementing a performance feedback process, and rolling out training / certification programs that support current and expanded curriculum. Resulting benefits include improved resource placement / performance and increased project quality
- Strong, demonstrated communication and presentation skills
- Familiarity with SAP implementation methodologies and toolsets (beneficial)
- Driving acceptance/adoption of organization change
- Strong evaluation and analytical skills
- PMP & ASAP, ACTIVATE Certification strongly recommended
- 5 – 7 years of practical SAP product, implementation or support experience
- Previous successful experience working with mid and senior level executives
- Proven experience in establishing collaborative working relationships with internal stakeholders
- Practical experience in the management of complex, interrelated programs / projects
39
Roche Finance Business Support Center Manager Resume Examples & Samples
- Developing organization further regarding to become a high performance team
- Coordinating the update process with ERP operation and with the Affiliates
- Understanding procedures and giving recommendations to improve processes if and where necessary
- Managing initiatives with strong partner focus
- Daily/weekly/monthly performance reporting to the SSC management team
- Supporting the process improvement and best practice implementations
- Maintaining Excellent Key Performance Indicators and taking care of internal operation improvements
- Supporting the departments operational topics in collaboration with direct reports and peers
- Providing support to group initiatives
40
Regional Business Support Manager Resume Examples & Samples
- Possesses five or more years of cash management sales or relationship management experience
- Prior experience managing a team and motivating team performance
- Competent in managing staffing changes and setting performance expectations
- Experience handling business portfolios
- Demonstrates strong analytical skills
- Demonstrates strong verbal and written communication skills
- Demonstrates time management, organizational, problem solving, decision making and planning skills
- Demonstrates strong relationship management and leadership skills
- Demonstrates strategic thinking skills
- Possesses industry/market expertise
- Demonstrates strong knowledge and understanding of JPMorgan Treasury Services products and processes
- Demonstrates cultural sensitivity and awareness
41
Manager, Business Support Resume Examples & Samples
- Actively promotes the vision and values of the organization -particularly in the areas of customer service, change management, leadership, performance levels, and results orientation. Directs the management team and operational staff for a department(s); is responsible for management development, manpower planning, succession planning, training and development, and goal setting for a department(s). Selects and maintains a competent, motivated and qualified staff of managers and employees, which includes coaching, counseling, disciplining, advising, training, termination and resolution of personnel issues; responsible for increasing employee satisfaction for a department(s)
- Communicates and implements operational and HR policies and procedures; ensures consistent application among the employees within the department(s). Provides communication and change management strategies for a department(s). Manages individual and department resistance to change. Provides direction to team managers by advising and/or coaching on how to approach problem solving, management practices, dimensions of change management and how to organize an initiative for successful completion
- Oversees and directs the work of the staff to maintain high quality of work with revenue enhancement and customer service focus by monitoring department performance. Oversees the development and communication of business processes and practices that support, enhance, or improve performance. Initiates decision making within a department(s). Initiates problem solving and continuous process improvement strategies for a department(s). Ensures appropriate financial reporting and accounting manages budget, controls expenses and tracks variances
- Minimum five (5) years in functional area with progression of increasing responsibilities
- Demonstrated management/supervisory experience, HR administration, recruiting
- Customer service focus
- Excellent organizational and interpersonal communication skills, including: verbal and written, active listening, advising/counseling
- Critical thinking in evaluating processes, varying in complexity, to gauge effectiveness and improve efficiency. Adaptable to changing environment
- Sound understanding of finance/budgeting reporting as it pertains to tracking, forecasting, payroll, purchases
- Training. (well-versed in office suite, systems, processes)
- Oversee facility and equipment services
- Conference & event planning
42
Assistant Finance & Business Support Manager Resume Examples & Samples
- High level of passion, enthusiasm and drive for results
- Charismatic leader who can inspire and motivate team
- Excellent communication skills across all mediums - presentation, telephone, correspondence, face to face etc. in English, a 2nd language is preferred and the Arabic language is a must
- Experience & ability to develop leading strategies to drive for best results
- Ambitious and eager to learn, grow and further develop own career
- High level of common sense and high skill of problem solving and decision making
- Drive for results to outperform competition
- Proven track of a minimum 1-2 years’ experience as Assistant Finance & Business Support Manager or 3-4 years as Financial Accountant in a 5* hotels
- IHG “InterContinental Hotels Group” experience is preferred
- Degree from a university in Accounting is a must
43
Manager, Business Support Resume Examples & Samples
- Regional Process advisor for Order to Cash processes working closely with Global process advisor for Order to Cash business process. Responsible for coordination of Order to Cash process execution with service providers such as Global Marketing. Responsible for defining requirement to providers and monitoring performance of service agreements. Responsible for stewarding the S&OP process in country and ensuring proper data and analysis is completed in time for all S&OP meetings
- Provides leadership and supervision including coaching and mentoring to those responsible for the following
- Maintains administrative support of the sales process
- Implementation and support of our key sales promotion and administrative duties
- MOS first line support for sales resources
- Technical support of the lubricants product line for sales representatives and customers
- Product integrity coordination between customer, sales rep and technology
- Provide customer and sales rep support on competitive cross reference and oil analysis interpretation
- Inside Sales Representative responsible for sales process execution to b and c customers
- Responsible for account plan execution and account financial performance
- Analytical decision support for pricing, demand management
- Input into the regional business planning process
- Contract management process
- Bid evaluations
- Tertiary qualifications in Business
- Demonstrated leadership capability and experience in a supervisory role
- Strong interpersonal, communication and stakeholder engagement skills
- Proven ability to identify and build key relationships that contribute to high-class business results
44
Manager, Business Support Resume Examples & Samples
- Manages and drives a customer focused culture with direct reports to deepen client relationships and leverage broader Bank relationships, systems and knowledge
- Manages the successful execution of complex and large projects/initiatives by
- Strong knowledge of commercial banking products, services, policies and procedures, banking regulations and related regulatory requirements including OHS, AML, CDIC, and Privacy legislation
- Ability to manage multiple change initiatives, often with conflicting and/or changing priorities, and delivering results with a sense of urgency
- Strong influencer to manage stakeholder buy-in and ensure major change initiatives are managed on time, on schedule, on or below budget
- Strong communication skills with sound interpersonal skills and a demonstrated ability to resolve escalated issues effectively to reduce business impact
- Expert organization skills to manage project outcomes and deadlines and effective coaching skills to foster development of others
- Expert technical skills with Excel, Power Point, and Word for creating complex spreadsheets as well as expert analytic skills to enable cost / benefit analysis and feasibility studies with a focus on client impact studies, process optimization, resource requirements, and cost to serve
- The ability to manage independently with an innovative approach to project requirements and solutions. Escalation to the Director, Major Change Initiatives should include appropriate issues, risks, mitigants, and recommendation
45
Project Manager / Business Support Manager Resume Examples & Samples
- Minimum 3 years’ experience in project/change management, business support or driving operational change
- Strong communication, organization, presentation, analytical and leadership skills
- Microsoft suite of products
- Communications background
- Business acumen for Global Banking and Markets
- Financial planning, analysis and reporting experience
- Project experience
46
Gcg-consumer Business Support Unit Manager Resume Examples & Samples
- Minimum 2 or 3 years relevant experience in Consumer Banking
- Good judgment and analytical skills
- Strong follow-up skill
- Strong in Microsoft Word, PowerPoint and Excel
47
Manager, Business Support Resume Examples & Samples
- Partners and supports the brokerage businesses
- Collaborates with all Operations & Client Services departments to
- Provide second level support to the brokerage businesses on all operational and with a specific focus on addressing issues and creating operational efficiencies and solutions within the branch network
- Provide second level support and collaboration to the Director, Advisory Services; senior members of Compliance and Sales Management and all stakeholders to plan and deliver strategic; regulatory and operational business improvements
- Identify and advise management of areas where improved practices, systems or guidelines could enhance the achievement of business objectives
- Assists with the implementation of operational and regulatory policies and prioritized initiatives
- Work directly with various business lines to identify, define, assess and implement improvement initiatives aimed at greater efficiencies or effectiveness
- Deliver value to the businesses by applying a consultative approach (often acting as a SME)
- Work in collaboration with the business, analyzing and diagnosing client issues
- Provide support on ongoing projects and initiatives which include the design, development of materials to communicate, prioritization, status, progress and key issues that impact the business (directly and indirectly)
- Provide recommendations for implementation based on testing to ensure successful implementation of initiatives
- Capable of working and delivering on multiple initiatives at a time, under often changing timelines
- Recruit Team Arrival Processes
- Coordinates and leads the overall key client onboarding processes for new Competitive Recruit arrivals to the firm in both Canada and Internationally. This function requires the incumbent to
- Plan and execute a seamless advisor and client transition into ScotiaMcLeod platforms
- Travel may be required to assist in administrative activities related to the arrival of Recruit Teams
- Provide regular updates to Management on ScotiaMcLeod/ Recruit Teams and issues relating to account opening, transfer and documentation
- Administration Oversight
- Lead and deliver key administrative processes in support of Advisory Services’ businesses,
- Building of job aids and support materials for the field
- Assume various and changing operational duties as required delivering the required business results
- Report statistical information on a bi-weekly basis relating to progress on Recruit Teams
- Develop, manage and maintain key support relationships to ensure effective coordination of support by all business partners. Ensure Client Services and branch processes align effectively to deliver prompt client-oriented results
- Leadership and Training
- Collaborate with Senior Manager, Advisory Services and ScotiaMcLeod contacts on process efficiencies
- Execute additional responsibilities focused on Branch Support/Recruit initiatives as required
- Provide coaching, development, training and leadership to Operations Administrators on a regular basis. i.e. team meetings and one on one, concerning the coaching/performance management with the respect to service quality, development product knowledge, productivity targets, and career development
- Strong knowledge of ADP, Webpost, Plan
- Excellent written, verbal and presentation skills
- Proficient with Microsoft Office Suite (Excel, Work, PowerPoint), Outlook, Internet Explorer, Access, Adobe PRO along with a strong working knowledge of the data network systems employed in the investment industry, including Host on Demand, Dataphile, Webpost, AS400 and OAM
- Strong negotiation and relationship building skills
- Ability to work in a calm and positive manner in a fast paced environment with volumes dictated by branch demands, seasonal peaks and campaigns
- Highly developed attention to detail, especially written material that is distributed to the retail branch network
48
Office Manager / Business Support Manager Resume Examples & Samples
- Provide general administrative and business assistance to the Senior Management Team and central business management team
- Ordering and monitoring of stationary and other office related items in line with company procurement procedures
- Establish and maintain strong working relationships with counterparts in the business and in key client organisations
- Act as an Health & Safety Advisor for the Quadrant Site adhering to the Capita policies and procedures, reporting to the Health & Safety Manager and the Health and Safety Sub-Group
- Competent uploading of Health & Safety information onto company systems and support with reporting where needed
- Ensure the health and safety induction of staff and visitors is carried out including of the building
- Represent the Partnership on service wide requirements in relation to ICT, Business Continuity and other corporate initiatives such as Charity Week, Green Week etc
- Assist the Business Management Systems Team with audits i.e environmental and quality where needed
- Carry out general office management duties such as management of noticeboards, championing the clear desk policy and organising “Tidy Days”, acting as the IT Champion, working with the caretakers and cleaning team to ensure a quality office environment for staff, manage the pool cars etc
- Be the central point of contact between staff and IT including ordering and recycling of equipment and setting up new starters IT
- Experience of working in an office or business administration environment
- An understanding of business processes
- Desire to improve the working environment including polciies and procedures
- Experience of working with senior managerial staff responsible for taking forward strategies and giving business direction
- Experience of prioritising workloads and working to deadlines
- Computer literate, including experience of working with Microsoft suite of software
- Willingness to travel, if required
- Significant experience performing a similar role
- Be proficient in MS Office skills (Word, Outlook, Excel etc)
- Good relationship management with both colleagues and clients
- The ability to work under direction but to be able to use their own initiative when required
- Ability to work with a minimum amount of supervision
- Ability to work successfully as part of a team or independently
- Ability to establish strong working relationships with colleagues and client organisations
- Ability to challenge others to deliver results
- Ability to demonstrate excellent listening, communication and interpretive skills
- Ability to demonstrate a flexible approach to work
- Enthusiasm for the role
- Ability to prioritise work under pressure and complete within deadlines
- Enthusiasm to learn
- Experience in Health & Safety for the office
- Experience as a DSE (Display Screen Equipment) Assessor
49
Manager, Business Support Resume Examples & Samples
- Act as thought leader in providing analytical insight and analysis to help drive the right decisions
- Provide project support to assigned business unit(s), including work-planning, research, analysis, presentation development and implementation support to address current operating issues, structures, or policies
- Analyze operating, forecast and budget information for issues of concern regarding trends, competitive position, performance against strategic or tactical expectations, impact of changes in business environment, etc. Develop and utilize analytical tools to highlight critical concerns, and make appropriate recommendations based on findings. Summarize/prepare data for use in presentations to top management. Identify potential areas of opportunity for increased return on investment or efficiency of strategic planning/forecasting processes
- Develop appropriate performance and benchmark measures for payment acceptance. Work with executive staff in assigned functional areas to establish target performance levels and strategies for ongoing improvement of quality and efficiency
- Develop and maintain an effective, accurate, and timely reporting to support decisions by senior management and to serve as a critical early warning mechanism for payment performance risk and costs. Identify and implement process improvement opportunities for tracking, controlling, and reporting on spend as needed. Review financial reports for issues of concern regarding trends, competitive position, performance against strategic or budget expectations, effects of changes in business environment, etc. Utilize early warning system (analytical tools, etc.) to highlight critical concerns, and summarize and present data to executive management, along with potential recommendations for recovery
- Assist in driving compliance with Card Association Rules and Regulations and other relevant Policies and Procedures
- Work with Merchant Services Compliance to ensure action plans are implemented at hotels to reduce payment acceptance fees and risk
- May lead and review the work of less experienced staff by providing mentoring, technical guidance, and/or training in daily activities
- 8+ years’ progressive work-related experience in financial planning and analysis or management consulting, with demonstrated mastery of technical and business knowledge and understanding of multiple disciplines/processes related to the position. Work experience should include primary emphasis on business plan development and payment acceptance
- Knowledge of Payment Acceptance Rules and Regulations
- Demonstrated financial and business analysis skills, and demonstrated ability to analyze operating, forecast, and budget information. Demonstrated ability to use the results of analysis to make effective strategic decisions
- Demonstrated effective verbal and written communication skills for providing information to clients, vendors, and/or staff. Must be able to work effectively with senior managers, possess strong relationship management skills, and well-developed negotiating and persuading abilities
- Demonstrated knowledge of financial statements, financial principles, and the ability to convert them to use in the hotel industry
- Demonstrated PeopleSoft, Hyperion, or similar computer system experience preferred
- MBA in Finance preferred
50
Regional Business Support Manager Resume Examples & Samples
- Performs typing and word processing tasks such as forms, form letters, correspondence, memos, lists, CV, presentation materials
- Performs all other duties that may be assigned in the best interest of RIC
- Associates Degree in business or office management required. Bachelor’s degree preferred
- Five to seven years office management experience including supervision of staff, including multisite Physician Practice management experience
- High level of proficiency in keyboarding skills, and application of a variety of complex computer PC software, including word processing, spreadsheets, e-mail, and databases. Ability to use office equipment (photocopying, fax machine, calculator, multiline telephone, etc.)
- Math ability to calculate figures and amounts such as discounts, commissions, percentages and volume. Ability to apply basic accounting principles, such as balance sheets, debits and credits
- Strong interpersonal, written and verbal communication skills necessary to interact on a daily basis with internal and external customers and ability to direct staff. Ability to read, analyze and interpret data in order to effectively present information and respond to questions from groups of internal and external customers. Ability to write reports and general business correspondence
- Analytical ability needed to prepare complex financial, budget and other reports, and other pertinent documents and department records
- Advanced organizational skills necessary to efficiently prioritize and complete a variety of tasks and provide leadership
- Ability to exercise independent judgment in assigned area of responsibility
51
Assistant Finance & Business Support Manager Resume Examples & Samples
- Assists in the analysis of financial and management reports
- Assists in the design of internal reporting systems required by the department and hotel
- Assists in the management of internal and external audits when they occur
- Provides administrative support to Management with reference to policy enforcement, business advice and operational assistance
- Participates in local recognized professional and industry organizations
- Performs those duties required by the controls checklist issued by IHG Regional Director of Finance / Area V.P. Finance
- Implements and maintains acceptable accounting practices and procedures as required by InterContinental Hotels Group Policy, generally accepted accounting practices, and as affected by local conditions
- Assists in ensuring payments are made to IHG (All Fees and billings) as fast as possible
- Assists with the management of work flows of the finance department
- Works with Head of Departments to perform ad-hoc cost benefit analysis on various projects
- Assists in enforcing, documenting and establishing adequate controls for all revenues and expenses and protection of assets
- Assists in maintaining accurate and timely financial and operating information and ensure corporate deadlines are met
- Assist in follow-up on all capital expenditures to ensure compliance with original justification and approval
- Maintains professional and technical competence
- Assists in control of inventory, credit, and collection, disbursements, deposits and remittances
- Works with Superior on manpower planning and management needs
- Department Budget
- Proficient in the use of Microsoft Office
- Bachelor’s degree in Accounting, Finance or related field. CPA preferred
