Managed Security Services Resume Samples

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VL
V Lang
Victoria
Lang
16639 Schimmel Ville
New York
NY
+1 (555) 384 4558
16639 Schimmel Ville
New York
NY
Phone
p +1 (555) 384 4558
Experience Experience
New York, NY
Managed Security Services
New York, NY
Quitzon-Harvey
New York, NY
Managed Security Services
  • Provide continuous improvement through use of service delivery reporting to identify areas of concern in order to develop enhancements where necessary
  • Create Host and Network based indicators of compromise from internal data sets
  • Drive technical improvement of the managed service and tools used to deliver services to the customers
  • Provide proactive communications and weekly/monthly/quarterly project management reports to client and internal stakeholders
  • Working knowledge of secure system architecture and infrastructure design and development
  • Recommends improvements and changes in designs and gives professional appraisal on implementation of the design as planned and/or executed
  • Provide technical support to clients across the Managed Security Service Portfolio
Houston, TX
Managed Security Services Consultant
Houston, TX
Sipes, Braun and Mosciski
Houston, TX
Managed Security Services Consultant
  • Assist in developing and maintaining Client asset classification and categorization in the SecureWorks portal
  • Provide information security project management assistance to Client
  • Work with Client to assist with technical security escalations
  • Reports security performance against established security metrics
  • Assist with Client’s change management processes
  • Provides briefings and presentations to customer leadership supporting Information Security and Network Operations decision making
  • Proactively research and apply threat intelligence to the client’s network
present
Houston, TX
Managed Security Services IT Infrastructure Specialist
Houston, TX
Muller-Runolfsson
present
Houston, TX
Managed Security Services IT Infrastructure Specialist
present
  • Provide metrics on overall capacity, health and performance of the aforementioned infrastructure
  • You will deploy, support and manage Virtual Machines and vSphere components
  • You will use vCenter Servers to monitor virtual machine resource usage
  • You will be responsible for Administration, configuration and troubleshooting of the aforementioned components
  • Use Vmware , vSphere , vMotion and VMware vSphere Storage Vmotion to migrate virtual machines
  • Exercise you knowledge of Windows Server , AD and Citrix platforms to support our current deployment
  • Leverage your In-depth knowledge and proven proficiency in Managing physical and virtual servers, network and storage virtualization in support of Security Operations Center infrastructure backbone
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Central Michigan University
Bachelor’s Degree in Computer Science
Skills Skills
  • Working knowledge of different Firewall platforms, available with experience of configuring/managing at least one of the following
  • Ability to build & manage strong customer relationship at the executive level
  • Ability to interact with staff, peers and customers on a technical and professional level
  • A motivated, self-managed, individual who can demonstrate above average analytical skills and work professionally with peers and customers even under pressure
  • Working knowledge of Network and/or Security Technologies Experience in a Support Environment
  • In-depth knowledge of relevant security tools and products
  • In-depth Cyber and IT security knowledge, specifically in ArcSight Architecture
  • Excellent written and oral communications
  • Detail oriented
  • An understanding of Information Security; relating to the Confidentiality, Integrity and availability of information
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12 Managed Security Services resume templates

1

Canadian Managed Security Services Security Operations Center Shift Analyst Resume Examples & Samples

  • Fluent in English – Essential
  • Fluent in French - Desirable
  • Advanced proficiency with case management databases and tools
  • Phone and remote support experience. E-support experience, knowledge and resolution ability
  • Ability to solve and document solutions for usage of other technicians and customers
  • Ability to mentor new agents
  • Ability to lead resolution activities with escalated customers
  • Ability to contribute to technical action plans
  • Focus on one or more product lines (for example, proactive, reactive, storage, enterprise systems, etc.)
  • Canadian Industrial Security Division (CISD) Security Clearance Level 2 – Secret or higher - Desirable
  • Security Certifications – Desirable
  • (CISSP, GIAC, Security+)
  • IT Systems Administration – Desirable
  • Computer Networking skills (TCP/IP addressing, DNS, Layout and Function) - Desirable
  • Network Security (Firewall, IDS/IPS, Proxy, etc.) - Desirable
  • Security Information and Event Management – Desirable
  • ArcSight – Preferred
  • Other SIEMs – Acceptable
2

Managed Security Services Resume Examples & Samples

  • Service as a point of contact between client and IBM Security Services delivery team for operational governance of security services activities and deliverables
  • Maintain and oversee relationships for MSS delivery organizations providing security support
  • Provide oversight and management for operational MSS security activities, processes and polices as required
  • Oversee device quality assurance processes and devices transitioning to steady state
  • Facilitate delivery for critical situations or sensitive projects
  • Coordinate root cause analysis for service delivery defects
  • Provide continuous improvement through use of service delivery reporting to identify areas of concern in order to develop enhancements where necessary
  • Participate in operational cadence calls with stakeholders
  • Prior supervisory or technical team lead experience
  • Security Technologies (SIEM, firewalls/routers, proxies, endpoint security, and privileged ID management)
  • Security best practices
  • Security regulations
  • Technical, business and strategic leadership
  • Excellent People Management
  • Ability to interact with staff, peers and customers on a technical and professional level
  • Good troubleshooting and problem solving skills
  • Thorough understanding of customer service related performance metrics
  • English: fluent or intermediate
3

Managed Security Services Security Integration Engineer Resume Examples & Samples

  • At least 2 years experience in TCP/IP Networking and Routing
  • Basic knowledge in VPN Concepts and Technology
  • Basic knowledge in Project Management
  • English Fluent
  • 3-4 years of experience in TCP/IP Networking & Routing
  • 2-3 years of experience in Checkpoint Firewalls (75 or later)
  • 2-3 years of experience in Cisco Firewall Technologies (ASA/PIX)
4

Managed Security Services Resume Examples & Samples

  • At least 2 years experience in implementing network security solutions
  • At least 3 years’ experience in implementing network security solutions
  • At least 4 years’ experience in applying networking troubleshooting techniques
  • At least 2 years’ experience in experience with one or more of the preferred security device platforms (Checkpoint, Cisco PIX, Cisco ASA, Juniper SRX)
  • Certified in Bluecoat Proxy SG and AV
5

Managed Security Services Resume Examples & Samples

  • Experience in enterprise IT Operations management - At least 5 years experience
  • Experience managing a team of approximately 10 people - At least 5 years experience
  • Experience with enterprise IT technologies - Linux, Windows, VMWare, Networking, Risk management, Compliance - At least 5 years experience
6

Managed Security Services Resume Examples & Samples

  • Manage MSS projects (internal and client delivery projects)
  • Oversee the delivery roadmap, capture risks and escalations, establish project expectations, and maintain the scope and financial budget
  • Capture project status and identify resources each week
  • Develop and maintain project plans
  • Provide proactive communications and weekly/monthly/quarterly project management reports to client and internal stakeholders
7

Managed Security Services Consultant Resume Examples & Samples

  • Understand and interpret SecureWorks portal data, and act as trusted security advisor to the Client
  • Understand Client’s culture, security strategies, security goals, security objectives, security capabilities, and security budget
  • Assist in developing and maintaining Client asset classification and categorization in the SecureWorks portal
  • Assist with Client’s change management processes
  • Proactively research and apply threat intelligence to the client’s network
  • Maintain knowledge and attend briefings from the SecureWorks CTU
8

Managed Security Services Consultant Resume Examples & Samples

  • Provide information security project management assistance to Client
  • Work with Client to assist with technical security escalations
  • Keep Client abreast of problem status, set clear expectations, provide timely follow-up to Client, and independently handle challenging Client situations on a daily basis
  • Conduct web portal training for Client team members
  • Act as Initial go-between for Client and the SOC for escalations
9

Managed Security Services IT Specialist Resume Examples & Samples

  • In possession of Canadian Citizenship for at least 10 years ( Pre-req for Canadian Securities Secret clearance )
  • At least 4 years experience managing Linux deployments and using Linux-based systems
  • At least 4 years experience with the principles and best practices of system configuration management and an in-depth understanding of the role of desired configuration as part of a strategic organization deployment
  • In-depth knowledge and proven proficiency in Managing Linux within both physical and virtual server instances
  • Bachelor's degree in Computer Science/Information Technology and 2 to 6 years of related work experience, preferably in Security Operations , or an equivalent combination of education and experience
  • Industry recognized certifications
  • Client facing experience supporting large scale security solutions
10

Managed Security Services IT Application Support Resume Examples & Samples

  • Leverage your In-depth knowledge and proven proficiency in Managing PIM, BigFix, ICD, Lotus Notes and Nagios deployment(s) in support of a Security Operations Center
  • You will be expected to engage, analyse and rectify aforementioned application related issues / problems efficiently and quickly
  • You will establish a process to automate, track and implement application system solutions
  • You will be expected to participate in setting strategic direction of application systems deployed
  • You will be expected to exercise your expertise, principles and practices of system configuration management and a broad understanding of the role of desired configuration as a part of strategic organization knowledge
  • Canadian Securities “Secret” level Clearance (mandatory)
  • At least 4 years experience managing PIM, BigFix, ICD, Lotus Notes and Nagios applications
  • At least 4 years experience with the principles and best practices of application system configuration management and an in-depth understanding of the role of desired configuration as part of a strategic organization deployment
  • Sound understanding of networking concepts
  • Language: Bilingual (English & French)
11

Managed Security Services IT Infrastructure Specialist Resume Examples & Samples

  • Leverage your In-depth knowledge and proven proficiency in Managing physical and virtual servers, network and storage virtualization in support of Security Operations Center infrastructure backbone
  • You will use vCenter Servers to monitor virtual machine resource usage
  • You will deploy, support and manage Virtual Machines and vSphere components
  • You will be responsible for Administration, configuration and troubleshooting of the aforementioned components
  • Use Vmware , vSphere , vMotion and VMware vSphere Storage Vmotion to migrate virtual machines
  • Exercise you knowledge of Windows Server , AD and Citrix platforms to support our current deployment
  • Provide metrics on overall capacity, health and performance of the aforementioned infrastructure
  • At least 2 years experience managing various Data center technologies such as Virtualization , Virtual Machines , vSphere components , Windows Server AD and Citrix
  • At least 2 years experience and associated knowledge of Server concepts, Network and storage virtualization
  • In-depth knowledge and proven proficiency in Managing physical and virtual server instances
12

Managed Security Services Resume Examples & Samples

  • Analyze malicious software and malware using engineering techniques and common analytic suites to identify vulnerabilities and develop use cases to create detection and mitigation techniques to protect and defend Managed Security Services (MSS) client network infrastructures
  • Research, develop, and maintain proficiency regarding Cyberspace strategies, capabilities, groups, individuals, organizations, tools, tactics, and procedures
  • Create Host and Network based indicators of compromise from internal data sets
  • Demonstrate understanding of obfuscation techniques and best practices for ensuring device non-attribution Real-time monitoring of third party security feeds, forums, and mailing lists to gather information on vulnerabilities and exploits related to the client
  • Transition threat actor intelligence into hunting operations at a network level
  • Produce intelligence reports to provide an accurate depiction of the current threat landscape and associated risk through the use of customer, community, and open source reporting
  • Participate in formal technical briefings and provide assessment of Cyber threat profiles to MSS leadership or customers
  • 6+ years of experience as a malware analyst
  • Experience with current and historical APT and Nation State TTPs
  • Experience with collecting, analyzing, and interpreting qualitative and quantitative data from multiple sources for the purposes of documenting results and analyzing findings to provide actionable intelligence
  • Experience in the intelligence community, US government, and Federal Cyber Centers- of common probing and attack methods, network/service discovery, system assessment, viruses and other forms of malware
  • BS degree in Computer Engineering, CS, Information Systems, Cybersecurity or a related field preferred
  • Prior experience working in a Security Operations Centre (SOC) or Computer Emergency Response Team (CERT/CIRT)
  • Desired: CISSP, CISA or CISM
13

Managed Security Services Resume Examples & Samples

  • Multi-cultural and x-region experience desired
  • Information Technology Information Library (ITIL)/Information Technology (IT) Service Management (ITSM) experience
  • Knowledge or qualification in Agile, 6 Sigma and at least one Project Management methodology
  • Proven experience of delivering results at pace
  • Ability to build & manage strong customer relationship at the executive level
  • Excellent influence & negotiation skill
  • Ability to apply business management, financial concepts & contracts knowledge to analyze business needs and develop recommendations
  • Ability to understand & analyze an issue or problem to develop & implement a corrective action plan
  • Applies appropriate knowledge and methods to resolve very complex business issues
  • Develops & consistently applies Quality & Continuous Improvement Plans
  • Excellent communication skills: verbal, written & presentation
  • Experience of working as part of a team and have the ability to delegate and manage business issues within a matrix managed organization
  • Must be able to work collaboratively, partnering with senior leaders, subordinates, peers and other key stakeholders
  • Provide innovative approaches to issue and conflict resolution
14

Managed Security Services Transition Engineer Resume Examples & Samples

  • Successfully implement technical solution to meet project scope and objectives. Applies advanced knowledge in security technologies to resolve technical issues that occur during the project, working closely with the customer and other internal teams to achieve success
  • Acts as technical lead during onboarding projects, exercising significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving project objectives
  • Confidently represents MSS and DXC to internal and external customers. Ability to articulate clearly, recommend and explain issues/resolutions to clients across differing cultures and timezones
  • Ability to act as a mentor and guide other employees. Ability to provide direction and guidance to process improvements. Contributes to new ideas and development of improved processes within the wider onboarding and MSS team
  • Understand and utilize ITIL and appreciate the project lifecycle
  • Extensive experience in security device installations, configuration and troubleshooting in SIEM/NIPS/NIDS/managed FW/managed F5/managed authentication within dedicated and shared customer environments
  • LINUX and Arcsight expertise are key
  • Extensive client-facing experience as will typically be engaged in highly complex or highly sensitive projects requiring mature and very dependable direct customer interaction
  • Demonstrable consultative skills and ability to analyze complex issues for impact and alternative solutions, making logical decisions based on overall project objectives
  • Relevant industry qualification where applicable
  • Willingness to undergo security clearance
  • Willingness to travel up to 25% and ability to work as part of a virtual team
  • Excellent verbal and written communication skills (English)
  • Advanced troubleshooting skills in a technical environment
  • Advanced knowledge of one or more of the preferred security technologies and willingness to undertake training on further technologies in alignment with business needs
  • Ability to write clear work instructions and handover documentation to facilitate project closedown
15

Managed Security Services Resume Examples & Samples

  • Modifies and delivers company standard cybersecurity system solutions based on client security needs, industry requirements, and an understanding of security technology, architecture, infrastructure and engineering
  • Develops suggestions to enhance the cybersecurity of a client's or company's technology solution architecture and infrastructure
  • Operates as a key delivery team member on cybersecurity teams and suggests on methods to improve the security solution
  • Applies applicable knowledge of the client’s business and industry to gather and develop cybersecurity requirements specifications
  • Collects output from system architects to design and build a secure infrastructure
  • Tests components of cybersecurity solutions to ensure performance and quality
  • Bachelor’s degree required, preferably in computer science, engineering or related area of study
  • Typically 2+ years of relevant experience
  • General Cyber and IT security knowledge
  • General understanding of Cyber and IT security risks, threats and prevention measures
  • Working knowledge of secure system architecture and infrastructure design and development
  • General DXC-UX, Windows and Linux skills
  • Working knowledge in relevant program/scripting languages
  • General understanding of security standards and best practices
  • General risk assessment and management skills
  • Theoretical understanding of networking and network security
  • Applied knowledge of relevant security tools and products
  • General project management skills
  • General understanding of SSL/TLS, HTTPS protocol and other secure network transmission mechanisms
16

Senior Director, Managed Security Services Resume Examples & Samples

  • Work with clients and internal/ external stakeholders in ensuring overall engagement is optimized, this includes delivery to clients, solution development and service development
  • Accountability of the global function, ensuring industry best practices are evaluated and applied appropriately
  • Development of global and regional specific plans, aligning with overarching global objectives and local and regional requirements
  • Manage the overall client service lifecycle, planning for, and conducting regular service review meetings, through your own direct lead and team
  • Management of performance and career planning across the global team
  • Establish and manage knowledge around client environments and other specific requirements
  • Be responsible for driving, monitoring, and tracking client satisfaction, enrolments, renewals etc
  • Demonstrates excellent client relationship management experience and a high skill level for managing complex escalations
  • Creates resource plans in-line with current and projected local business requirements and in conjunction with Services Sales and resource managers
  • Development of offerings and services to meet existing and future client needs
  • 10 yrs experience running a managed services team (delivery to clients, solution development and service development)
  • 5 yrs experience within Information Security
17

Managed Security Services Consultant Resume Examples & Samples

  • Core Cyber Intelligence Activities
  • Develops and implements Cyber Intelligence Collection standards, processes and procedures, and guidelines for the enterprise
  • Conducts research and evaluation technical and all-source intelligence--with specific emphasis on network operations and cyber tactics, techniques, and procedures--focusing on the threat to networked weapons platforms and the clients information networks
  • Correlates threat data from various sources and analyzes network events to establish the identity and modus operandi of malicious users active in the clients’ networks or posing potential threats to the clients’ networks
  • Reports security performance against established security metrics
  • Will work closely with other technical, forensic and incident management personnel to develop a fuller understanding of the intent, objectives and activity of cyber threat actors
  • Conduct complex cyber intelligence analysis, coordination, and interaction across a broad range of the clients, subsidiaries, and FSISAC activities
  • Understands the trade-offs required to manage the different levels of risk tolerance and risk exposure across the organization and balance this with risk investments
  • Understands “voice of the customer” and develops mechanisms to proactively sense adoption and usage patterns of consumer technologies by end users so that policy can align with need
  • Coordinates with technology and business groups to assess, implement, and monitor IT-related security risks/hazards
  • Prepares assessments and cyber threat profiles of current events based on the sophisticated collection, research and analysis of classified and open source information
  • Produces high-quality papers, presentations, recommendations, and findings for Senior Level Management and Enterprise Technology Leaders
  • Provides briefings and presentations to customer leadership supporting Information Security and Network Operations decision making
18

Managed Security Services Resume Examples & Samples

  • Act as a technical architect / lead technical for ArcSight Technologies
  • Build relationships with these customers and project managers, understand their upcoming projects / plans and prepare accordingly
  • Work with the customer and project manager to design and deliver appropriate technical solutions
  • Drive technical improvement of the managed service and tools used to deliver services to the customers
  • Maintain documentation of the customer's managed infrastructure (and if appropriate, the surrounding infrastructure)
  • Engage with other operational centers and assisting technically where appropriate
  • Provide training and mentoring on the customer infrastructure and technology to other Managed Security Services teams
  • Act as a Technical escalation point
  • Implement and maintain ArcSight Infrastructure
  • College Degree or equivalent experience in Information Technology Security
  • Minimum of 3 Years of ArcSight Engineering Experience
  • Minimum of 2 Year of Linux Experience
  • 5 years IT experience of customer delivery/customer services
  • Experience providing training to groups
  • Experience of working on projects
  • Experience of trouble-shooting skills
  • Experience dealing with escalations, both service and technical
  • Experience in managing customers from a technical and service perspective
  • Proven ability to achieve results, exercise independent judgment and handle unique situations to accomplish goals in tight time frames
  • Good presentation skills. Ability to influence different functions, geographies, and the ability to build strong consensus. Impacts internal and external clients on Worldwide (WW) basis
  • Technical certifications in at least 3 Security or network products
  • Experience of working within a Security Operations Center
19

Managed Security Services Resume Examples & Samples

  • Has mastered Pulse Secure (Juniper) SSL VPN deployment with strong knowledge in at least three major technology areas (networking, authentication, and troubleshooting)
  • Able to communicate and present complex issues with assurance and confidence
  • Demonstrates the use of consulting skills including: questioning, listening, ideas development, permission and rapport, and influencing
  • Ability to conduct/lead oral status/technical interchange meetings with clients on small to medium sized engagements
  • Possesses advanced level of business, technical, or functional knowledge to gather, document, and validate client requirements
  • Able to discuss (within own area of expertise) requirements with a customer, and to challenge and clarify when appropriate
  • From the requirements, able to develop a high level design or plan, and then estimate the amount of effort required to deliver
  • Able to advise the engagement owner about the risks associated with this work package
  • Ability to apply technology and consulting to solve a client business problem
  • Has ability to perform/drive resolution of problems on combinations and interactions of products
  • Ability to translate technical details into concise and easy to understand written form. Ability to write relevant components of a proposal document (e.g. answer specific RFP questions)
  • Ability to translate verbal requirements from face to face client meetings into requirements documents, statements of work, and proposals
  • Ability to work in a leveraged environment with minimum of 3-5 clients. Can solve diverse and complex problems, work alone or in a small team to create technical designs, diagrams, bill of materials, and scope of deliverables within a field of expertise
  • Able to assist in costing a solution
  • Recommended Certifications
  • Pulse Secure Certified Connect Administrator (PSC-CA)
  • Pulse Secure Policy Administrator (PCS-PA)
  • Strong oral, presentation, and written communication skills
20

Managed Security Services Resume Examples & Samples

  • Perform detailed analysis of events during the incident process, combining sound analytical skills with advanced knowledge of IT Security and Network Threats
  • Provide subject matter expertise to colleagues and projects outside of Security Operations Center
  • Participate in knowledge sharing with other Analysts and writing technical articles for Internal Knowledge Bases
  • Develop and maintain a strong relationship with the Client Security Teams
  • 5-7+ years to of experience in Incident Response including Forensics, Network Forensics, Packet Analysis, Log Analysis, IDS/IPS, etc. preferably within a Managed Services organization
  • Experience of using SIEM tools such as ArcSight, Splunk, etc
  • Bachelors’ level degree in related field or equivalent experience and certifications
  • Experience with Network traffic analysis including firewall and packet analysis
  • Experience with Malware analysis, forensic tools and practices
  • GCFA, GCIH, CISSP, SANS, etc. or other related Security Certifications highly preferred
  • Ability to be on-call
  • An active interest in Internet Security, incident detection, network and systems security
  • Demonstrable experience in network, systems and security monitoring
  • Knowledge of incident management and response design
  • Positive and professional attitude
  • A motivated, self-managed, individual who can demonstrate above average analytical skills and work professionally with peers and customers even under pressure
  • A sound knowledge of IT security best practices, common attack types and detection / prevention methods
  • Demonstrable experience of analyzing and interpreting system, security and application logs in order to diagnose faults and spot abnormal behavior
  • Experience of maintaining a secure network through configuring and managing typical Security Enforcing Devices, such as Firewalls, IDS/IPS devices and knowledge of the type of events they produce
  • In depth experience of other common devices, such as routers and switches
  • Troubleshooting Windows environments
  • Minimum 4 years of incident response experience
  • Exposure to IT service management best practices such as ITIL
  • Experience of mentoring or coaching members of a team
  • An understanding of Information Security; relating to the Confidentiality, Integrity and availability of information
21

Managed Security Services Resume Examples & Samples

  • Designs, modifies and delivers cyber security systems architecture, infrastructure and engineering based on client security needs, industry requirements and trends, client/company environment requirements and legacy system constraints and capabilities
  • Recommends and coordinates the development, enhancement and organization of the architecture and infrastructure of the cyber security, specifically ArcSight, embedded in or overlaid on client's or company's technology solutions
  • Monitors the output of cyber security teams and contributes to security requirements definition, documentation, development and deployment processes
  • Combines industry expertise with a thorough understanding of information and cyber security technology to gather cyber security requirements and develop cyber security infrastructures and architectures
  • Interfaces with systems architects in order to design and build a secure infrastructure
  • Conducts complex cyber security solution testing to ensure performance and quality
  • Bachelors degree required, preferably in computer science, engineering or related area of study
  • Typically 6+ years of experience with ArcSight and complete understanding of ArcSight architecture, Firewalls and Security Infrastructure
  • In-depth Cyber and IT security knowledge, specifically in ArcSight Architecture
  • In-depth understanding of Cyber and IT security risks, threats and prevention measures
  • In-depth secure system architecture and infrastructure design and development skills
  • In-depth HA system and Linux skills
  • In-depth skills in relevant program/scripting languages
  • In-depth understanding of security standards and best practices
  • In-depth risk assessment and management skills
  • In-depth understanding of networking and network security
  • In-depth knowledge of relevant security tools and products
  • In-depth project management skills
22

Managed Security Services Architect Resume Examples & Samples

  • Ability to design architecture / solution from the scratch, optimize & integrate existing environment
  • Pre-sales experience, working with engagement team, partners and customers
  • Ability to work independently, and be self sufficient to organize work according to schedule
  • Work within a larger group in international and multicultural environment
  • Readiness to travel, up to 50% annually
  • At least 3 years experience on Specialist / Designer / Consultant position related to Security
  • Managed Security Services (must)
  • Security in the Cloud (preferred)
  • Data Encryption
23

Managed Security Services Resume Examples & Samples

  • Working Security Events and Alerts based upon standard service measures
  • Attending technical training to retain skill levels across the MSS Portfolio
  • Provide technical support to clients across the Managed Security Service Portfolio
  • Liaise with vendors and colleagues to support client devices and environments
  • Respond to device alerts through applicable toolsets, services desks, and standard established procedures
  • Support clients via telephone, toolset, technology, and electronic email
  • Perform detail analysis of events during the incident process, combining sound analytical skills with advanced knowledge of IT Security and Network Threats
  • Provide subject matter expertise to colleagues and projects outside of AMS Security Operations Centre
  • College Degree or equivalent experience required
  • At least 2 years’ experience in a security monitoring role
  • 2+ years IT Experience of customer delivery/customer service
  • Standard Certifications in Security and/or Network. Network and/or Security Operations Centre Industry
  • Knowledge of incident process and their design
  • Working knowledge of Network and/or Security Technologies Experience in a Support Environment
  • 2+ year in some sort of technical discipline (help desk, SOC, NOC, etc.)
  • Experience of working within a team environment
  • Experience in Change Control Delivery
  • Working knowledge of different Firewall platforms, available with experience of configuring/managing at least one of the following
24

Managed Security Services Resume Examples & Samples

  • Deliver all Run services under the MSS Charter
  • Define overall Technology roadmap
  • Proactively monitors customer pipeline and adjust staffing accordingly
  • Govern the delivery landscape for their given area to ensure delivery excellence
  • Provide people care to those MSS resources under their direct supervision
  • Maintain accurate financial forecasts for their direct organization
  • Ensure successful delivery of all ITO requests managed by the MSS resources
  • Validate resources have the skills, knowledge and experience they need to be successful
  • Plan and guide their employees on the established career path for MSS resources
  • Establish Goals and Objectives for their direct resources
  • Ensure process compliance within the MSS organization
  • Serve as the focal point to project leads for any escalations or service delivery issues
  • Must be able to be pass US Government Clearance processes - Secret Level
  • Education and Experience Required: Bachelor's degree in Computer Science, Engineering, Business, or related field or equivalent work experience. Typically 10+ years of relevant experience managing
  • Security services preferably MSS Services
  • CISSP certification is required and SANS GCIA and GCIH are highly desired
  • SOC Management experience highly desired
  • Workforce Management/development
  • People Management
  • Customer/Vendor Management, escalation management, customer relationship-building
  • Knowledge of Corporate capabilities
  • Business Analysis, Business Planning
  • Financial Management/Cost Management
  • Understanding of security tools and architectures
25

Managed Security Services Resume Examples & Samples

  • Design, develop, test and maintain internal and external application
  • Contribute and adhere to full development lifecycle and methodologies
  • Ensure designs exhibit high performance characteristics and address security challenges
  • Keep abreast of technical trends, develops and incorporates them within assignments as appropriate
  • Recommends improvements and changes in designs and gives professional appraisal on implementation of the design as planned and/or executed
  • Work with Program / Project Managers and Product Owners to ensure the timely delivery of project deliverables
  • Requires flexibility and ability to work in a global and multi-cultural environment
  • MVC .NET 4.5, C#, SQL, Javascript experience
  • 5+ years of .NET Software Development
  • Ability to multi-task and prioritize within parallel development cycles and aggressive timelines