Managed Security Services Job Description
Managed security services
provides subject Matter expertise in cybersecurity architecture technologies such as firewalls, IDS/IPS, Active directory, and networking in general.
Managed Security Services Duties & Responsibilities
To write an effective managed security services job description, begin by listing detailed duties, responsibilities and expectations. We have included managed security services job description templates that you can modify and use.
Sample responsibilities for this position include:
Design, develop, and deliver training modules and other associated materials that facilitate effective knowledge transfer to new security operations personnel existing employees
Take ownership of and troubleshoot alerts generated by the health monitoring system
Remotely assist with basic technical support related the management and monitoring of customer security devices
Manage customer expectation and provide executive metric, SLA, and progress reporting
Manage the tactical and strategic efforts of a growing delivery team
Mentoring of technical team members
Provide oversight and reporting to budget and contract milestones
Leverage your In-depth knowledge and proven proficiency in Managing current Storage deployment in support of a crucial infrastructure backbone
You will be expected to engage, analyse and rectify Storage related issues / problems efficiently and quickly
You will be expected to be a cooperative partner with vSphere administrators to design, configure, manage and troubleshoot storage issues in a diverse environment
Managed Security Services Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Managed Security Services
List any licenses or certifications required by the position: CISSP, CEH, GIAC, NSA, HBSS, CISA, CCSE, PMP, ITIL, SANS
Education for Managed Security Services
Typically a job would require a certain level of education.
Employers hiring for the managed security services job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Engineering, Technology, Business, Technical, Education, Information Technology, Information Security, Management Information Systems, Intelligence
Skills for Managed Security Services
Desired skills for managed security services include:
TCP/IP
Type of events they produce
Authentication Software
Computing
Different Firewall platforms
Firewalls
General networking principles
IDS/IPS
IT security best practices
Incident process and their design
Desired experience for managed security services includes:
A desire to lead a team, assist and mentor others
Implemented risk-based controls through development of tailored IPS threat-detection policies to improve security effectiveness
Well versed in the administration of Cisco ASA with FirePower, delivery of effective threat prevention for infrastructure, applications, and content to assist in detection of multivector threats and automate the defense response
Engineer with preferably post graduate degree/ diploma in Management
8-10 years of experience in a product management or product development role in an enterprise security focused organization ( presales or product in OEM, Services industry, tech start up etc )
Understanding of intersection of business requirements and technology evolution with ability to decipher the implications of one on the other
Managed Security Services Examples
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Managed Security Services Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of managed security services. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for managed security services
- You will be expected to use various tools to monitor, maintain and trouble shoot storage configurations end-to-end
- As an on-going focus on your Personal Development, you should use a Personal Development Plan (PDP) to highlight the areas you want to focus on to enhance your capabilities
- Provide qualitative/quantitative evidence of performance for each quarter on e-performance, recording Performance Notes throughout the year
- Clarity timesheets to be accurately completed by midday every Monday by the individual
- Fulfil the role of Security manager for MS HMG Custs, including annual reviews of RMADS
- Ensure stakeholders are responded to in a timely and professional manner
- Ability to act as a mentor and guide other employees
- Be responsible for driving, monitoring, and tracking client satisfaction, enrolments, renewals
- Support core cloud enablement / GBS channel offerings including IRIS, XFR/VMS, MSS/IES, and CIS/IAM
- Support TSMs and SIH on pursuits by providing subject matter expertise in competency / solution areas
Qualifications for managed security services
- Bachelor’s degree in Network Engineering, Computer Science, or related field
- Proficient Technical Writing on Cyber Security
- Experience leading a team of security consultants, priorities and associated projects
- Experience negotiating and managing customer expectations
- Experience growing business through thought leadership and quality deliverables
- Experience with financial responsibilities strategy
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Managed Security Services Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of managed security services. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for managed security services
- Be responsible for overall cost, solution quality, and deliverability (in working with the assigned Partner, Associate Partner, and Seller)
- Identifying and Investigating potential attacks and security risks on customer networks through the use of a SIEM alerting platform such as HPE ArcSight
- Documenting your findings and working with Level 2/3 analysts to notify customers within defined service level agreements
- Responsible for addressing underlying problems affecting of assigned clients
- Maintain/track client details using internal tools Heat Index
- Provide subject matter expertise to colleagues and projects outside of AMS Security Operations Center
- Investigate incidents using SIEM technology, packet captures, reports, data visualization, pattern analysis
- Provide subject matter expertise to colleagues and projects outside of SOC
- Provide protective monitoring of managed infrastructure using SIEM tools
- Participate and actively drive knowledge sharing with other Analysts , writing technical articles for Internal Knowledge Bases
Qualifications for managed security services
- Experience managing large service operations and engagements
- Must have experience working in a Project Manager position with a proven ability to lead and deliver multiple projects at one time
- Experience in developing Proposals and Statements of Work
- Prior experience working within professional services/consulting fields
- Qualification in project management preferably PMI’s PMP or PRINCE 2 Certification
- 5 years experience project management and operations
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Managed Security Services Job Description
Job Description Example
Our company is looking for a managed security services. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for managed security services
- Drive operational quality, taking responsibility for SOC performance in assigned areas
- Information security policies and goals
- Log analysis and event traffic patterns
- Define requirements based on an intimate knowledge of specific market segments, target customers, and product category
- Lead and execute the strategy for security services that appeal to unique needs and requirements of enterprise customers, with an emphasis on the delivered customer experience
- Manage the entire product life cycle from strategic planning to tactical execution including business case creation, offering definition, materials development, pricing, delivery readiness, sales training and the overall performance of the offering in the market
- Work with local and regional offering management leadership and sales leadership around the world to understand and track the health and adoption of services and gather feedback
- Responsible for the go-to-market plan and enablement, working to ensure that sales, delivery, and channel teams have what they need to be successful
- Support sales by enabling business development and sales teams, supporting calls with key clients, and helping to identify opportunities to increase that success
- Assume lead and/or support role in assigned projects insuring they are delivered on time and within budget and to the satisfaction of the customer
Qualifications for managed security services
- At least 3 years experience managing V7000 , SAN , TSM and SKLM platforms
- At least 3 years experience with the principles and best practices of storage system configuration management and an in-depth understanding of the role of desired configuration as part of a strategic organization deployment
- Ability, passion and desire to qualify and prioritise prospects and generate new opportunities through prospecting and networking
- Self-starter who is motivated and able to work with minimal supervision
- Constant desire to improve
- Undergraduate degree in information systems, computer science or engineering
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Managed Security Services Job Description
Job Description Example
Our innovative and growing company is hiring for a managed security services. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for managed security services
- Create and update project and operational documentation and knowledge base articles
- Grow and nurture relationships with existing partner accounts
- Maintain a thorough understanding of partners in territory
- Extensive profiling (partner’s clients, industries / verticals covered, geographies of influence, internal staffing, internal decision-making, business model, types of solutions provided) will be key to success in the role
- Drive MaaS360 and Cloud identity within target partner prospects
- Manage a portfolio of services covering Cyber Security across financial services, retail and hospitality industries
- Specify market requirements through market research, regulatory engagement and dialog with customers and non-customers
- Create business cases for product investments and secure internal and external stakeholder buy-in
- Manage the products through the development lifecycle working with an agile engineering team to deliver rapid time-to-market
- Partner with internal marketing and sales teams to create successful product launches
Qualifications for managed security services
- Advanced knowledge of of the preferred security technologies and willingness to undertake training on further technologies in alignment with business needs
- SIEM and/or MSSP Implementation and Tuning
- Processes skills
- Serving clients to professional standards
- The individual will possess strong customer facing skills, will be a self-starter and able to lead the delivery of projects
- Strong security background, demonstrable project delivery skills and experience of delivering information security consultancy services in the areas of information security management, programs and operations
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Managed Security Services Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of managed security services. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for managed security services
- Analyze potential partner relationships and recommend partner strategy to deliver and drive security operations
- Participate in the entire cyber security product lifecycle, including pre-sales, RFP evaluation, response to Statement of Work, technical response, cost evaluation
- Contribute to pre-sales presentations to new clients and presentations for existing clients
- Create, manage, or contribute to customer presentations on managed cybersecurity services
- Conduct accurate cost estimates and perform ROI calculations
- Coordinate with professional services and product teams delivering solutions and integrating customers into managed services and operations
- Evaluate cybersecurity solutions performance by monitoring deliverables against contracts and service levels
- Assist in the management of problems and analysis of their root causes to improve service delivery
- Support sales as experts ("subject matter expert")
- Validate all statements of work (SOW - Statement of work) in comparison with our service descriptions
Qualifications for managed security services
- Successful candidate should have a technical security background with a range of technical knowledge and skills relevant security-related qualifications
- Strong customer facing
- Must be well versed in the techniques that actors utilize to attack an organization and understand how to pull information from large data sets and how to structure information for reuse
- Should have an understanding of basic security concepts (this understanding should be used to collaborate and share information with an organization’s cybersecurity function)
- Ability to work in a leveraged environment with minimum of 3-5 clients
- Experience of using SIEM tools such as ArcSight, Splunk