Maintenance Controller Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the maintenance controller job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired. Read the complete guides below for more details.

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CB
C Boyle
Carter
Boyle
15150 Hauck Shoals
Los Angeles
CA
15150 Hauck Shoals
Los Angeles
CA
Experience Experience
05/2015 – present
Dallas, TX
Senior Maintenance Controller
Senior Maintenance Controller
05/2015 – present
Dallas, TX
Senior Maintenance Controller
05/2015 – present
  • Provide instant technical assistance and direction to flight crew and engineers network-wide
  • Briefs maintenance management on aircraft systems problems and provides corrective action plans
  • Briefs Duty Manager and above on status of all aircraft in work on shift
  • Willingness to work with different cultures and adapt to varying working conditions
  • Researches and completes SDR reports and works in conjunction with the FAA liaison to provide follow-up as requested by the FAA
  • Willing to work on 12-hour shift patterns and perform overnight duty
  • Provides on the job training for Maintenance Control Specialists
05/2011 – 01/2015
Phoenix, AZ
Operations & Maintenance Controller
Operations & Maintenance Controller
05/2011 – 01/2015
Phoenix, AZ
Operations & Maintenance Controller
05/2011 – 01/2015
  • Provides management team and all other operations & maintenance staff
  • Provides assistance during safety & quality audits
  • Reacts promptly to all alarms and failures, reports to all maintenance services and records all events in the maintenance management system
  • OMCC borne activities regarding track possession management
  • Acting as Incident Manager during night time
  • Issues daily reports and provides data to the OMCC Chief Controller in order to update the OMCC dashboard
  • Familiar with maintenance management software (CMMS, Maximo, etc.) and modeling tools
07/2004 – 12/2010
Philadelphia, PA
Maintenance Controller
Maintenance Controller
07/2004 – 12/2010
Philadelphia, PA
Maintenance Controller
07/2004 – 12/2010
  • Tracks aircraft deferrals through closure. This includes the highlighting of zonal or system­wide problems to ensure timely resolution. This department works closely with the Service Stations and the AA Tech Desk / IOC to schedule corrective actions and ensures that the Service Stations are informed of any incoming defect. In addition, this department shall work closely with the AA Tech Desk / IOC to make sure they are regularly informed of deferred defects and actions being taken. Daily
  • Assisting the Continuing Airworthiness Manager with the oversight of the maintenance programs, maintenance planning and technical records
  • Coordinates, monitors, and reports all special work assignments covered within the scope of this agreement for accomplishment/implementation such as American's ECOs (Engineering Change Order) and Thales Service Bulletins (SB) and tracks the completion in report form to be distributed to various departments within American and Thales as requested. Daily, Weekly, Monthly
  • Generates work order requests in CMMS system
  • Working with the Continuing Airworthiness team to continually develop Bristow Helicopters Maintenance Control activities and procedures
  • Provide remote assistance to support diagnostic checks on ViaSat IFEC equipment installed on customer aircraft
  • Serve as team member providing technical support for problems and issues relating to assigned aircraft
Education Education
Bachelor’s Degree in Maintenance Management Preferred
Rowan University
Bachelor’s Degree in Maintenance Management Preferred
Skills Skills
  • Good PC skills with working knowledge of Microsoft packages
  • Ability to build strong working relations with customers
  • Solid interpersonal skills
  • Ability to work flexible shifts, nights and weekends
  • To have a proficient understanding of the vehicle leasing industry and marketplace in which HCVS operates
  • Professionalism and resilience
  • Work Habits -Provides accurate & consistent documentation; handles multiple tasks effectively; makes appropriate decisions; demonstrates accountability for own work & actions; provides timely communications regarding work status
  • Initiative & Innovation -Looks for new & better ways to get work done; asks questions to strengthen skills; seeks new responsibilities; shares ideas for new processes/solutions to improve job & company
  • Interpersonal Relationships & Teamwork -Listens attentively & responds appropriately; cooperates with others; resolves conflicts/problems with others; assists with a variety of team roles
  • Dependability -Begins work on time, adheres to planned schedule on the job; shows flexibility to meet deadlines; sets an example for others; completes tasks in appropriate timeframe to meet company, team and individual goals
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1

Maintenance Controller Resume Examples & Samples

  • Serve as team member providing technical support for problems and issues relating to assigned aircraft
  • Planning scheduled and unscheduled maintenance within published work shifts, and available resources including personnel, skill sets and equipment
  • Maintain the Aircraft Debrief requirements as set forth by the program
  • Maintain the program MIS system for data input and updates as required
  • Maintain aircraft historical files
  • Assist in the development, implementation and adherence to standard operating procedures for maintenance functions based upon their operating environment and circumstances
  • Assists the Maintenance Manager in addressing any areas of concern or non-compliance as requested by the Program Manager
  • Liaise with Program Management relating to all maintenance/technical issues that arise related to damage repairs, modifications or any issues driving interaction with the aircraft or related appliance
  • Responsible for ensuring plans and schedules are published in accordance with site management personnel, so as to minimize aircraft downtime and mitigate training time loss
  • Responsible for the coordinating efforts with Logistics personnel to insure that materials, parts and tooling are on site, and available, for the timely accomplishment of scheduled and unscheduled maintenance events
  • Must effectively interact with Company and customer representatives as well as with representatives of on-site business or military entities
  • Position requires no direct reports
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  • High School diploma or GED
  • Federal Aviation Administration Airframe and Power Plant License or applicable military job classification
  • Eight (8)+ years’ aviation experience
  • Five (5)+ years’ experience on C-130H Models preferred
  • Through knowledge and understanding of applicable C-130H Maintenance Program
  • Proficient in MS Office (Word, Excel, Access, PowerPoint)
2

Maintenance Controller Resume Examples & Samples

  • Coordinate with the flight crew in order to determine aircraft status and be responsible for making arrangements to return the aircraft to service utilizing the M.E.L., outsourced maintenance, or by dispatching Airlift personnel
  • Coordinate travel requirements in support of AOG recovery personnel
  • Requisition long lead time items via the computerized maintenance software
  • Post upcoming tasks to work orders when appropriate
  • OCONUS - Support on-site maintenance lead with scheduling issues
  • CONUS - Coordinate maintenance events with flight operations personnel and ensure that maintenance is performed within the hourly, calendar dates, etc. with minimal interference to scheduled missions
  • Requisition and assist with the pre-positioning of parts for scheduled maintenance
  • Follow up and monitor delivery of parts/materials for both scheduled and unscheduled maintenance
  • Communicate with Maintenance Coordinator RW/FW and or site leads for current aircraft status
  • Assist with Tech Log and data entry as needed
  • Provide a daily report of delays and cancellations due to maintenance
  • Advise QA of any MRR/SDR/MISR events, NTSB reportable events
  • Able to work all shifts including weekends and holidays
  • Fill in as maintenance planner as required
  • Current FAA issued Mechanic certificate with both Airframe & Powerplant ratings
  • Minimum 3 years experience as an aircraft mechanic
  • Minimum 1 years of Maintenance Control experience
  • Intermediate proficiency with Microsoft office products
  • Excellent written, communication and organizational skills
  • Ability to read and write fluently in the English language
  • Ability to work overtime as needed
  • Ability to work flexible shifts, nights and weekends
  • Productivity -Works effectively & meets goals; takes initiative to improve performance
  • Quality -Works accurately & meets quality requirements; questions errors & reports inconsistencies; follows processes & procedures
  • Work Habits -Provides accurate & consistent documentation; handles multiple tasks effectively; makes appropriate decisions; demonstrates accountability for own work & actions; provides timely communications regarding work status
  • Initiative & Innovation -Looks for new & better ways to get work done; asks questions to strengthen skills; seeks new responsibilities; shares ideas for new processes/solutions to improve job & company
  • Interpersonal Relationships & Teamwork -Listens attentively & responds appropriately; cooperates with others; resolves conflicts/problems with others; assists with a variety of team roles
  • Dependability -Begins work on time, adheres to planned schedule on the job; shows flexibility to meet deadlines; sets an example for others; completes tasks in appropriate timeframe to meet company, team and individual goals
  • Safety -Adheres to all safety and security policies & regulations; reports hazards & safety problems/incidents immediately
  • Continuous Improvement -Examines personal & organizational processes, promotes opportunities for improvement; analyzes successes & failures to learn and improve; open to different ideas, suggestions and trying new things
  • Training & Development -Has completed the required training; proactively identifies new training & development opportunities; receptive to coaching & feedback
  • Integrity - Committed to passionately and consistently promoting a professional culture that is trustworthy, honest, socially responsible and where differences are respected and valued
3

Maintenance Controller Resume Examples & Samples

  • Implement processes for controlling aircraft maintenance records and follow-on communications with the customer’s maintenance departments
  • Implement daily communications processes with internal and external customers, to include accurate aircraft maintenance status, delays in services, and other maintenance issues
  • Coordinate with CSS as well as other Thales departments when necessary to resolve IFEC system discrepancies
  • Coordinates pre-induction review with Maintenance Planning, Material Operations, Quality Control, Engineering and the Maintenance/Repair/Overhaul (MRO) provider of required and additional maintenance tasks
  • Travel is required: Up to 25%
  • Liaisons with the customer and/or their provider for all technical requirements of the service
  • Provides concise daily written and verbal updates as to the status of the modification and issues pertaining to the inspection/installation
  • Documents maintenance performed utilizing established procedures and submits a report to his/her Team Leader
  • Review and validate technical data instructions for accuracy
  • Interprets and understands warranty issues and claims pertaining to workmanship and quality
  • Performs system operational checks and troubleshooting in support of IFEC systems
  • Ensures customer log book discrepancies pertaining to Thales IFEC Systems are resolved in a timely manner
  • Will provide Thales Customers support to carry out and uphold their Company policies and procedures when not in conflict with Thales policy
  • High School Diploma or Equivalent required, Associates degree in Maintenance Management preferred
  • Five (5) plus year’s industry or two (2) years Thales IFE&C experience
  • Valid Federal Aviation Administration (FAA) Airframe required (Powerplant Certificate preferred)
  • Must have ability to obtain and maintain a valid Passport
  • Must be willing and able to travel on a regular basis both domestically and internationally without impedance
  • Duties stage length will be 21 days on site with 10 days off after duty cycle
  • Must be an appropriate organizational fit for the Thales culture; exhibit the Thales values of being Dynamic, Intuitive, Innovative, Passionate and Responsible
  • Must be legally authorized to work in the US
  • Must possess and maintain a valid Driver License and a record that meets Thales eligibility insurance standards
  • Must pass 7 year background check and drug test, and be able to obtain airport security badge
  • Ability to interpret and comprehend structural and electrical drawings
  • Previous representative experience preferred
  • Boeing 737 and 757 series a/c, Embraer “E” series a/c and Airbus A320 family knowledge preferred
  • Proficient with Microsoft Word, Excel, PowerPoint, Outlook, and Internet Explorer
  • Knowledge of Part 21, 121 and 145 Federal Aviation Regulations
  • Must have excellent communication skills, both oral and written
  • Ability to work in a team environment; guide and attend to the needs of support team
  • The ability to work with and in close proximity of fellow Team members
  • Demonstrated ability to prioritize workload
4

Assistant Maintenance Controller Resume Examples & Samples

  • Act as point of contact for all aircraft discrepancies that may affect daily operations and mission success
  • Direct and coordinate all scheduled and unscheduled maintenance actions and workload planning
  • Coordinate with the Site Manager and customer representative’s in the management of aircraft discrepancies and planned maintenance events to ensure the best possible course of action to get the aircraft back into service with minimal downtime
  • Analyze maintenance indicators to identify trends and initiate corrective action as necessary
  • Manage completion of maintenance actions and ensure entry into a computer data input system
  • Ensure accuracy of documentation, (i.e., aircraft, engine, propeller, logbooks, weight and balance records, and maintenance action tracking system) and adherence to technical data, policies, procedures, and safe maintenance practices
  • Prepare performance reports and attend staff meetings as required
  • Make recommendations for corrective action of discrepancies based on aircraft service history analysis, applicable Maintenance Manual guidance, and Operator experience
  • Administer and execute policies, processes, and procedures that affect employees and the workflow of the maintenance department
  • Must be a self-starter and work with no supervision
  • Must have the ability to communicate clearly and concisely, follow instructions when directed on assigned tasks
  • Perform as a team member, contributing to the success of the C-130J maintenance department
  • Possess the ability to professionally communicate in written and verbal capacities to interface with squadron personnel and other supporting organizations
  • Ability to direct and monitor assigned personnel in the performance and conduct of assigned duties, when required complete counseling and evaluation sessions to document performance in meeting the demands of their assigned position
  • Proven ability to work independently with minimal direction
  • Management ability and leadership qualities and be customer oriented
  • Must be United States (U.S.) citizen
  • Must have a high school diploma or completion of equivalent GED
  • Must hold a valid driver’s license
  • Must be able to obtain and maintain at a Secret Clearance
  • Must be able to meet requirements for, obtain and maintain a Kuwait Work VISA
  • Must be able to adhere to and comply with all Kuwaiti Labor and Immigration requirements
  • Must be able to obtain a United States Passport. If you currently possess a United States Passport it must have at least 18 months of time remaining before expiration
  • Minimum of 8 years of aircraft maintenance experience
  • Minimum of 5 years maintenance experience with C-130 aircraft
  • Minimum of 2 years of experience certifying aircraft as Safe for Flight
  • Have a strong knowledge base of COMNAVFORINST 4790.2B maintenance manual instructions and how those instructions apply to the maintenance and support of assigned aircraft
  • Have a strong knowledge base of aviation maintenance procedures (safety, tool control, HAZMAT, Inspection programs, Administrative requirements, support equipment, calibration/torque procedures)
  • Have a strong knowledge base of Organizational Level Maintenance business procedures
  • IND
5

INL Maintenance Controller Resume Examples & Samples

  • Responsible for entering technical data/technical documentation into the tracking system, as well as updating same
  • Serve as the interface between the maintenance planning and production organization
  • Responsible for updating metrics, forecasts and various reports. All assigned and completed maintenance at the site will be routed through the Data Entry Clerk for audit and entry into the system
  • Perform periodic audits of the maintenance forecast in order to ensure accuracy
  • Communicate scheduled maintenance requirements to the maintenance supervisor, record maintenance; status reporting; and preparation of maintenance status reports for the program team and management
  • Analyze scheduled maintenance requirements to develop a complex maintenance schedule that ensures all scheduled maintenance is conducted on time with minimum aircraft out of service time
  • Current FAA issued mechanic certificate with both Airframe and Powerplant ratings
  • Minimum of five (5) years experience in maintenance or production controller in an MRO or regional airline environment
  • Must be proficient in Microsoft Office (Access, Excel, PowerPoint, and Project)
6

Maintenance Controller Resume Examples & Samples

  • Tracks aircraft deferrals through closure. This includes the highlighting of zonal or system­wide problems to ensure timely resolution. This department works closely with the Service Stations and the AA Tech Desk / IOC to schedule corrective actions and ensures that the Service Stations are informed of any incoming defect. In addition, this department shall work closely with the AA Tech Desk / IOC to make sure they are regularly informed of deferred defects and actions being taken. Daily
  • Informs Thales On-Board Services (OBS) Group in a timely manner of aircraft status, including out of-service status and expected return to service. Daily
  • Minimum of a High School Diploma required
  • Knowledge of supply chain management principles
  • Proficient with Microsoft Office suite and in the use of digital manuals
  • Ability to stay focused and work under pressure
  • Ability to respond to departmental needs on an unscheduled basis after regular work hours
  • Able to work rotating schedules to include weekends, nights and holidays
  • Associates Degree in related discipline
  • 2 years Maintenance Control / Aircraft Scheduling experience
  • A&P License preferred
7

Senior Maintenance Controller Resume Examples & Samples

  • Coordinates the maintenance, tooling and parts support for all maintenance activities with our vendors and internal departments
  • Coordinates parts and manpower requirements for engine/aircraft repair beyond the capability of contract vendors and monitors repair activities through to completion
  • Manages implementation of repair action plans
  • Researches and completes SDR reports and works in conjunction with the FAA liaison to provide follow-up as requested by the FAA
  • Analyzes problem areas and recommends corrective action through technical interaction with maintenance vendors, engineering and flight crews
  • Identifies chronic aircraft problems and develops detailed action plans for their repair
  • Briefs maintenance management on aircraft systems problems and provides corrective action plans
  • Travels with the aircraft to gather additional information on aircraft problems as required
  • Briefs Duty Manager and above on status of all aircraft in work on shift
  • Provides on the job training for Maintenance Control Specialists
  • Airframe and Powerplant License required
  • Minimum 5 years experience in the airline industry, preferably with wide-body aircraft
  • Able to read wiring diagrams, structural repair manuals, maintenance manuals and illustrated parts catalogs
  • Extensive Experience with 767-200/300 and ETOPS
8

Operations & Maintenance Controller Resume Examples & Samples

  • Real time management of tram operations along the mainline and the depot
  • Reporting of all events, incidents and failures related to tram operations and OMCC equipment
  • Provides management team and all other operations & maintenance staff
  • OMCC borne activities regarding track possession management
  • Disseminates information to passengers using passengers information display and public address system
  • Monitors QEC PMS signaling system
  • Provides sufficient number of trams on the mainline in order to comply with timetables and makes sure that maintenance department is provided with the planned number of trams for daily maintenance activities
  • Manages tramway operations during degraded modes and minimizes inconvenience caused to passengers. Restores regular tram service following degraded operations
  • Monitors and controls traction power supply via Sitras rail SCADA system
  • Coordinates with all parties concerned when fault rectification is required or for planned maintenance
  • Reacts promptly to all alarms and failures, reports to all maintenance services and records all events in the maintenance management system
  • Coordinates and Implements planned and unscheduled corrective maintenance activities, supervises tram movements in the depot
  • Monitors the firefighting system
  • Coordinates with maintenance services during degraded modes and incidents and may assist OMCC Operations Controllers in order to disseminate information to passengers using passengers information display and public address
  • Issues daily reports and provides data to the OMCC Chief Controller in order to update the OMCC dashboard
  • Conducts investigations during service disruptions or incidents and submits incident reports to the OMCC Chief Controller
  • Acting as Incident Manager during night time
  • Complies with safety rules, regulations and procedures at all times
  • Assists during T&C activities
  • Provides assistance during safety & quality audits
9

Maintenance Controller Resume Examples & Samples

  • Support the customer with the management of all class 385 fleets whilst in service and on depot
  • Co-ordinating the deployment of technical riding inspectors, outstations technicians and station based technicians as required to support the class 385 fleet in service
  • Access and direct input and recording into the associated control room logs
  • Working with the associated maintenance depots to ensure proactive materials and staff are available for fault rectification
  • Delivery of the operational maintenance plans to be undertaken by the associated maintenance depot ensuring train are delivered to depot as planned
  • Strong leadership and management experience
  • Experience & understanding Rolling Stock maintenance regimes and fault finding principles
  • Must have managed a team in a previous role
  • Relevant Degree, HND or equivalent experience
10

Maintenance Controller Resume Examples & Samples

  • Organizational fit for the Allegiant culture, that is, exhibit and embrace the Allegiant values of Safety, Achievement, Flexibility, Innovation, Biased for Action, Teamwork, Transparency & Accountability and Outcome Based
  • Responsible for effective and timely communication of aircraft status updates from multiple sources and provide this information to the appropriate OCC/Management decision making body
  • Must be compliant on all training requirements
  • Expected to make suggestions and recommendations for process improvements
  • Effective Communication skills, both verbal and written
  • Must be proficient with internet, Windows, Microsoft Office, and other related software
11

Maintenance Controller Resume Examples & Samples

  • Minimum 5 years maintenance experience on large commercial aircraft - Boeing experience preferred
  • 2 Years of line maintenance experience preferred
  • Prior Maintenance Control experience is a plus
  • Must be able to work well with others as part of a Team
  • Proficient in MEL and CDL procedures
  • A thorough knowledge and operating background of aircraft systems
  • Proficient in the use of maintenance reference material including Manufacturer's Maintenance Manuals, Structural Repair Manuals, Illustrated Parts Catalogs, etc
  • Ability to adhere to SWA Maintenance Program policies and procedures while working under tight time constraints
  • Must have excellent communication and verbal skills
  • Must be able to provide Leadership to a diverse group of highly technical personnel
12

Maintenance Controller Resume Examples & Samples

  • Proven, relevant experience within the automotive industry in which you are working with customers and delivering technical solutions and advice
  • Strong mechanical (automotive) working knowledge; ideally with relevant technical qualifications and / or be a timed served engineer within a dealership environment
  • Passionate about delivering the highest level of customer service, both internally and externally
  • Outstanding influencing and negotiation skills; able to work collaboratively to achieve mutually beneficial outcomes
  • Effective, proactive communicator with the ability to deliver commercial and operational messages and influence stakeholders drawn from a wide audience
  • Comfortable working on the telephone and with the prospect of working in an office
  • Self-motivated with a truly entrepreneurial spirit and a great eye for detail
13

Maintenance Controller Resume Examples & Samples

  • Provide an efficient courteous, high quality service to our customers and suppliers and plan own workload, ensuring efficient and effective use of resources and systems to achieve service delivery standards and business objectives
  • Authorise all expenditure on the fleet up to authorised level by negotiation with suppliers both internal and external using the computer-based records as reference to decide on levels of repairs before authorisation
  • Ensure all warranty and special claims are submitted and relevant documents completed to enable the line management to compile files to discuss with manufacturers
  • Progressing of late or missed events with the customer and internal business
  • Discuss with 3rd party workshops problems relating to obtaining authority for work and customer problems and make recommendations to improve processes and ease problems
  • Ensure order numbers are obtained from the customer for all costs not covered by contract before recharge is made
  • Apply best practice in commercial decision making, to maximise the quality of service delivery and to mitigate risk and cost for both the client and Hitachi Capital
  • Monitor and escalate to Team Leader repeat customer or service provider issues and support your Team Leader to thoroughly investigate any issue or complaint, identifying and providing a satisfactory solution for the customer/supplier and in the interests of the business
  • Handle incoming customer calls, answering general enquiries regarding Maintenance Control matters / issues, dealing with customer or service provider queries, progressing and resolving events
  • Sound knowledge of vehicle mechanics and technical awareness
  • To be qualified to Level 3 City & Guilds or equivalent (desired)
  • Ability to work on his / her own initiative
  • Excellent communication skills both written and oral
  • Good PC skills with working knowledge of Microsoft packages
  • Be solution orientated, able to think outside the “box”
  • Excellent administration and planning skills
  • A team player
  • Professionalism and resilience
  • To have a proficient understanding of the vehicle leasing industry and marketplace in which HCVS operates
  • Compliance management experience in a relevant sector
  • Proven high standard of administration and workload planning experience
14

Maintenance Controller Resume Examples & Samples

  • Provide safety and compliance while ensuring the airworthiness of Virgin America's fleet
  • Virgin America's Maintenance Controller team maintains 24/7 technical oversight of our A320 family fleet of aircraft working remotely from Operations Control at Headquarters
  • Ensure all maintenance performed is in accordance with FAA and company manual requirements
  • Maintenance Controllers are the central communication point on the technical status for the day to day operation and out of service aircraft
  • Work closely in the Operations Control Center with the Operations Manager, Maintenance Planning, Material Provider, Dispatchers, Guest Services and Crew Scheduling ensuring all team members are constantly updated with aircraft status
  • Advise on and approve the application of Minimum Equipment List (MEL) and Configuration Deviation List (CDL) items to Technicians and Pilots
  • Hold mechanic certificate with A&P ratings for at least three years
  • Have at least 3 years maintenance experience on A320 aircraft preferred and/or 3 years experience on different types of large aircraft with 10 or more passenger seats with an air carrier repair station, two years of which must have been as a maintenance supervisor or a lead technician
  • Must be able to read and write in English and have a strong written, verbal, presentation, and interpersonal skills with the ability to train others
  • Demonstrated proficiency with PC applications (Word processing, spreadsheets, PowerPoint)
  • Must be willing to work irregular schedules and travel from time to time domestically and international if needed and for training purposes
  • B.S./ B.A in business and/or technical field preferred
  • Possess the entrepreneurial spirit of Virgin America
15

Senior Maintenance Controller Resume Examples & Samples

  • Proactively monitor and manage the CX and group airlines technical operation from within the IOC to ensure safety and operational integrity is maintained
  • Identify aircraft defects that are affecting the operation and formulate plans to ensure timely rectification
  • Provide instant technical assistance and direction to flight crew and engineers network-wide
  • Identify recurring defects and trends and construct rectification plans with the responsible departments
  • Liaise with Technical Services support groups and our MRO for efficient service recovery of aircraft in planned maintenance
  • Act as the AOG coordinator to drive AOG recovery, both in Hong Kong and outstations, with Cathay and third party manpower as appropriate
  • Formulate and implement plans for service recovery to avoid technical delays
  • Represent Maintenance Support interests with other departments, aircraft manufacturers and other suppliers
  • Delegate tasks to Engineering sections and provide support where required
16

Maintenance Controller Resume Examples & Samples

  • Monitor and oversee the day-to-day maintenance operations of the airline
  • Coordinate maintenance activities with other departments
  • Administer the MEL/CDL and deferral programs
  • Supervise contract/emergency maintenance personnel
  • Coordinate and supervise maintenance at offline stations
  • Serve as single source management contact for all maintenance activities
  • Embody the Alaska Spirit and conduct oneself with Professionalism, Integrity, Resourceful and Caring
  • Airframe and Powerplant license required
  • Associates or Bachelors degree preferred
  • 8 years of heavy jet experience required
  • Extensive Avionics and Aircraft Systems background required
  • Three years of supervisory experience preferred
  • Extensive knowledge of Aircraft and Avionics Systems, ATA codes, and ASA maintenance policies and procedures required
  • Strong work knowledge of computer systems preferred
  • Excellent interpersonal skills required, as job requires extensive interaction between departments, as well as guidance and supervision of contract and emergency maintenance personnel
  • Demonstrated proficiency in Aircraft and Avionics systems skills required
  • Ability to function independently, and make good sound decisions under extreme pressure and time constraints required
  • Ability to work with minimum supervision required
  • Minimum age of 18
17

Maintenance Controller Resume Examples & Samples

  • Performs daily 24-hour continuing analysis and surveillance of MEL/CDL items, deferred items and maintenance discrepancies for all aircraft in service. Determines that inoperative systems or components cannot interact in such a way as to diminish flight safety or unduly increase crew workload. Enters into the computer all MEL/CDL items
  • Coordinates maintenance activities on aircraft delayed at line stations. Communicates with HAL flight crews and line maintenance personnel, as well as outside maintenance contractors
  • Provides flight crews with technical assistance and MEL/CDL release authority by telephone, radio and/or electronic data transmission
  • Monitors the status of the Fly Away Kit (FAK) and coordinates with SOCC to ensure the proper FAK is on board the aircraft
  • Responsible for notifying specific individuals throughout the organization of accidents/incidents, in-flight engine shutdowns, aircraft damage, and in-flight emergency situations that result in a delay, trip cancellation, or unscheduled diversion on any HAL aircraft
  • Reports and documents all maintenance advisories as necessary and maintains required logs, turnover reports, and technical reports as necessary
  • Reviews the log page from any aircraft that has been involved in an incident that has resulted in damage to the aircraft to ensure all corrective action has been document and corrected in accordance with the requirement of the HAL GMM and FARs
  • Coordinates all unscheduled maintenance actions by assisting or coordinating the troubleshooting and coordinates the movement of personnel, equipment and materials to ensure the maintenance activities are completed in a timely manner and in accordance with all requirements of the HAL GMM and FAR(s)
  • Provide training on proper processes and procedures to new hire and TMD Maintenance Controllers
  • Provide oversight to ensure proper procedures and processes are adhered to
  • Responsible for assisting the Technical Services Supervisors in all phases of the operation
  • Acts as a liaison between maintenance and HAL engineering during off-hour operations
  • Previous experience in a maintenance control position
  • 5 yrs. Line Maintenance experience
  • Previous experience with Hawaiian Airlines' in service aircraft
  • **DOT regulations, 14 CFR part 120 identifies this position as performing safety-sensitive functions. You will be required to undergo DOT pre-employment drug testing to determine the presence of Marijuana, Cocaine, Opiates, PCP (Phencyclidine) and Amphetamine prior to any offer of employment or transfer into this position
18

Maintenance Controller Resume Examples & Samples

  • 30%: Ensures that all aircraft that are down for maintenance are repaired in a timely manner
  • 10%: Ensures that all departments affected by a grounded aircraft are aware of the status of that aircraft
  • 10%: Ensures each Aircraft Daily Status Report, MEL, and inspection due list is reviewed for due items
  • 10%: Works harmoniously with the Director of Maintenance, Chief Pilot, MCC Managers, Pilots, Maintenance Vendors, and all others associated with each aircraft certification
  • 10%: Ensures the Maintenance Air Boss (MCC) and the Manager, Fleet Maintenance (MCC) are notified of unusual circumstances
  • 10%: Keeps close liaison and works harmoniously with the SOC to keep them advised of aircraft maintenance status
  • 5%: Is responsible for ensuring proper documentation of the work performed on NetJets aircraft prior to approval of the aircraft for return to service
  • 5%: If requested, will travel to NetJets designated maintenance stations to observe maintenance on Company aircraft, act as a liaison to Aircraft Maintenance, and ensure maintenance documentation is complete and correct before it is sent to NetJets
  • 5%: Ensures required aircraft parts for grounded aircraft are obtained and shipped in a timely manner
  • 5%: Authorizes transportation to be arranged for maintenance personnel for aircraft grounded cross-country
19

Maintenance Controller Resume Examples & Samples

  • Processes invoices/receipts according to proper account coding system
  • Interface with the PM for monthly updates
  • Tracks project cost and budgets
  • Updates project schedules in MS Project
  • Coordinates and documents project meetings
  • Tracks and closes all work orders and compiles into CMMS system
  • Generates work order requests in CMMS system
  • Compiles reports and tracks Key Performance Indicators for Maintenance Group
  • Maintain and update department documentation, processes and procedures
  • Respond to queries and run additional reports as needed
  • Strong knowledge of Windows and PC software programs
  • Strong analytical ability and creative problem solving skills
  • Ability to work independently and function as a member of a project team
  • A minimum of one year of bookeeping experience is preferred
  • MS Project and SAP PM experience is a plus
20

P-A Maintenance Controller Resume Examples & Samples

  • A current active Secret U. S. Security Clearance
  • Experience with the Naval Aviation Maintenance Program
  • Current of prior U. S. Navy Safe for Flight certification
  • Ability to travel at short notice on international and domestic assignments
  • Periods of temporary assignment to Whidbey Island, Washington for up to 8 weeks duration
21

Maintenance Controller Resume Examples & Samples

  • Completion of formal training in a United States Air Force (USAF) Maintenance Plans, Scheduling and Documentation (PS&D) career field either in-residence or through correspondence course
  • Completion of USAF IMDS training either through OJT or formal course
  • Three to five years of related work experience entering maintenance data for an aircraft organization and/or practical experience working in Maintenance Operations Control Center or PS&D utilizing IMDS
  • Proficient in using Microsoft Office products. Experience may be substituted for formal training based on management evaluation
  • Overtime and weekend may be required
  • MON_TS
22

Maintenance Controller Resume Examples & Samples

  • The control of all scheduled and unscheduled maintenance carried out on the Company’s fleet of aircraft as per CASA Schedule 9
  • Assisting the Continuing Airworthiness Manager with the oversight of the maintenance programs, maintenance planning and technical records
  • Working with the Continuing Airworthiness team to continually develop Bristow Helicopters Maintenance Control activities and procedures
  • Assisting the Continuing Airworthiness Manager with the investigation of all defects in the aircraft that come to the attention of the aircraft maintenance organisation; and
  • Monitoring, evaluating, receipting, assessing, and implementing instructions that affect Maintenance Control and Continued Airworthiness
23

Engine Maintenance Controller Resume Examples & Samples

  • Ensure that day to day operations at the site are managed such that the customers, quality and regulatory requirements are met
  • Control the manpower utilisation and load planning to ensure the delivery of the service in line with schedule requirements
  • Lead and develop the workshop teams to deliver the business requirements providing support and guidance as required
  • Manage department costs to meet budget requirements, ensuring that invoice supporting data is completed in a timely manner to manage unbilled levels in line with budget requirements
  • Liaise with the Field Services HSE representatives to ensure that the company policy on health, safety and environment is implemented effectively, as well as ensuring that all work is done in accordance with applicable legal and Company procedures, including Health & Safety policies
  • Ensure that as the business develops that procedures are in place that control the consistency, & quality of the work while implementing continuous improvement to develop the site to improve capability, working processes and to meet the growth of business
  • Ensure that field services representatives that carry out work are trained in accordance with established regulatory requirements and develop individual team members and team behaviors consistent with RR requirements and high performance teams
  • Postgraduate degree (Bachelor degree) or (country) equivalent discipline-related qualification. Formal education may be compensated by evidence of technical competence gained through experience
  • Part 1-45 certification
  • Possessing prior experience in a similar role
  • Strong leadership capabilities. Experience in communication with Trade Unions would be an asset
  • Good communication and written reporting skills in the English language
  • A good tolerance for managing pressure / stressful situations
  • Basic IT skills
24

Maintenance Controller Lead Resume Examples & Samples

  • Provide real-time/in-flight, down-line information to technicians at the Line Service Stations to allow for corrective actions and parts readiness upon the arrival of the aircraft to facilitate timely repairs. Daily
  • Provide real-time reporting of "dark" aircraft and all impacts to the IFE systems operational and performance capabilities to American's IFE/Cabin Systems Technical Services, and other departments within American and Thales. Daily
  • Oversees the hardware spares inventory and manages the movements of hardware spares from the Service Stations, between the Service Stations, and to and from repair facilities. Daily
  • Work with OBS program managers and repair station leadership to escalate critical logistical concerns to provide line stations with required material in order to minimize IFE degradation aboard American serviced aircraft. Daily, Weekly
  • Maintain consistency between Thales’ SERVO maintenance management system and American's FMR system. Daily
  • Work with vendor, internal Technical Services personnel, Customer Services Group, as required, to eliminate or minimize system reliability issues. Daily
  • Coordinates, monitors, and reports all special work assignments covered within the scope of this agreement for accomplishment/implementation such as American's ECOs (Engineering Change Order) and Thales Service Bulletins (SB) and tracks the completion in report form to be distributed to various departments within American and Thales as requested. Daily, Weekly, Monthly
  • Coordinates with American Tech Services, program managers, line maintenance teams to ensure aircraft maintenance issues are resolved per contractual obligations
  • 5 plus years’ aircraft maintenance experience
  • Working knowledge of a line maintenance environment
  • Self-motivated with the ability to motivate others
  • Ability to build strong working relations with customers
  • Travel is required at times on a non-regular basis (less than 10%)
  • Knowledge of Computerized Maintenance Management System
25

Maintenance Controller Resume Examples & Samples

  • Encourage and promote a safe work environment by supervising a safety/security program which includes operation of support equipment, aircraft systems, 5S, general housekeeping and lean manufacturing. Ensure that regular established safety/security audits are conducted and discrepancies are addressed
  • Review all Incoming calls for new AOG request
  • Verify availability of the CRT Trucks manpower
  • Plan the complete maintenance work requests, from preparing the work orders, the required maintenance documentation & the traveling plans as required while continuously communicating with the CRC
  • Prepare quotations for customers as requested, work with CRT Truck tech to get final invoice to the Invoice Analysts
  • Execute and maintain schedule through aircraft AOG and follow-up. Monitor and oversee work flow to ensure work package is on schedule and within budget, including efficiency. Ensure that work is performed in accordance with Repair Station / Quality Manual, Site Operating Procedures and FARs
  • Support all teams (i.e. Quality, Invoice Analysts, Line Service, Materials) in returning aircraft to service after maintenance
  • Assist and coordinate special programs (i.e., Smart Parts, ESP, MSP, Honeywell, and Warranty) with Planning, Invoice Analysts and Materials
  • Review, approve, and sign final customer invoice as needed, (i.e., review margin analysis, warranty negotiations, and revision of service orders (SVOs)
  • Perform post work package activities, (i.e., customer follow-up calls, resolve customer issues after departure)
  • Responsible for meeting or exceeding facility financial objectives on all projects. Issues and collects DPRs, reviews payment terms with Customer
  • You have a minimum 5 years of experience in supporting AOGs or substantial similar experience
  • You have an A&P license or otherwise appropriately certificated under FAR Part 65
  • You have working knowledge of applicable Federal Aviation Regulations, for example, part 91, 121, 135 & 145
  • You have working knowledge of aircraft maintenance inspection programs for business jet aircraft
  • You have working knowledge of Environmental, Health & Safety rules and regulations as they apply to workplace safety and environmental aspects of aircraft maintenance operations
  • You have interpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management team, and other departments
  • You have customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and maintain mutually beneficial customer relations
  • You have strong verbal and written communications skills
  • You have the ability to Demonstrate strong leadership and coaching skills with the ability to develop people and build a strong team
  • You have planning and organization skills necessary to plan, prioritize and coordinate workload of assigned employees within a multiple project setting
  • You have computer skills necessary to learn and / or operate, word processing, spreadsheet, database, presentation, project, email and web-based applications as well as operating systems used to manage the maintenance work
  • You are able to work a 12 hour shift (rotation of 5 days on, 5 days off/4 days on, 4 days off)
26

Maintenance Controller Resume Examples & Samples

  • Supports and provides technical guidance for personnel performing scheduled and unscheduled maintenance on the IFC system
  • Responsible for continuous monitoring of the maintenance status of aircraft IFE/IFC systems in line operations by close communication with Line Maintenance personnel, Maintenance Vendors, Airline Operations, Aircraft Engineering and other stakeholders to ensure all systems are operational
  • Manages system out of service activities which includes planning for spares, tooling, equipment, skill and adequate manpower to ensure systems are restored expeditiously
  • Ensure complete and accurate documentation and records of all maintenance work performed on customer aircraft
  • Communicate with Airline Operations Managers, Quality Assurance, Materials management and contract maintenance as required to support the repair and maintenance process
  • Track, maintain and ensure all open anomalies across the installed fleet are actively being worked
  • Participate with technical teams to diagnose, troubleshoot and repair any discrepancies related to the aircraft in accordance with approved technical data
  • Assist in the development of a maintenance and preventative maintenance program
  • Assist in analyzing system reliability and suggest a course of action based on those findings
  • Provide remote assistance to support diagnostic checks on ViaSat IFEC equipment installed on customer aircraft
  • Coordinate new software roll out, testing and implementation to minimize impact to reliability
  • Reviews aircraft historical data and issues action plans as required
  • Supports the daily operational call reporting on the status and plan for the ViaSat installed fleet
  • Provide a timely response and resolution to any service inquiry related to installation & maintenance
  • Maintains safe, secure, and healthy work environment by following standards and procedures
  • Perform other tasks as assigned by the Manager, Commercial Mobility Maintenance Control (CMMC)
  • Airframe & Powerplant Certificate required
  • At least 2 years of commercial aircraft maintenance experience preferred
  • The ability to work with and understand maintenance manuals, maintenance programs, reliability programs, and interpret FAA regulations
  • Prior experience working with Linux/Unix a plus
  • Ability to work a flexible schedule in a 24x7 environment as needed to support round-the-clock operations
  • Strong written and verbal communication skills, including the ability to present complex technical material to a variety of audiences
  • Strong Computer skills required including Microsoft Office
  • Prior experience with RF Satellite or Wireless Communication systems preferred
  • Ability to travel domestically and internationally up to 10% of the time
  • Must hold a valid U.S. Passport
  • Must be able to obtain AOA airport badges