Intermediate Analyst Resume Samples

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EK
E Konopelski
Elmo
Konopelski
4469 Rosie Cliffs
San Francisco
CA
+1 (555) 235 1467
4469 Rosie Cliffs
San Francisco
CA
Phone
p +1 (555) 235 1467
Experience Experience
Dallas, TX
Intermediate Analyst
Dallas, TX
Kertzmann LLC
Dallas, TX
Intermediate Analyst
  • Provide expertise to project initiatives as assigned initially on the list of new projects or change management requests
  • Develop and document application configuration as per System Development (SDLC) methodology
  • Help to facilitate the development and execution of test strategies and plans
  • Active participation in the preparation of system implementation plan and support procedure
  • Provide ongoing system automation management support to the CSTS – Information Excellence team and related business partners
  • Contribute to the on-going development of the team by sharing information, knowledge, expertise and lessons learned on a regular basis
  • Ensure that TD Audit and TRMIS policies and procedures are implemented and respected
Dallas, TX
BP&A Intermediate Analyst
Dallas, TX
Gutmann LLC
Dallas, TX
BP&A Intermediate Analyst
  • Keep a keen eye toward process improvement to make working with us more user friendly and efficient
  • Work on initiatives and improvements related to project management methodology
  • Assist with project work
  • Provide coverage for Project Managers
  • Create Strategic Management Dashboards and Analytics
  • Analyses data and provides recommendations to Senior Management (data related to/ impacting Capacity Planning)
  • Commitment to continuing education, professional development, and awareness of emerging development technologies
present
Dallas, TX
Rohq-gida-intermediate Analyst
Dallas, TX
Skiles, Haley and Murazik
present
Dallas, TX
Rohq-gida-intermediate Analyst
present
  • Assist and participate in severity escalation management
  • Collaborate with GIDA teams to develop and implement strategies to identify gaps, manage and mitigate risk within GIDA and Citi as a whole
  • Assist the Team Lead or Manager in employee engagement activities and VOE initiatives
  • Assists in development of others
  • Creates, maintains and performs annual review of Process Control Manual documents associated with specific systems assigned
  • Perform complex ID provisioning such as developer and Admin IDs and basic Functional ID related processes
  • Interprets the principle of Information Security concepts and policies, develops and implements into day-to-day work
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
California State University, Northridge
Bachelor’s Degree in Business
Skills Skills
  • Ability to develop strong professional relationships
  • Accuracy and strong attention to detail
  • The ability to communicate complex situations and ideas in a clear, simple, and understandable manner
  • A strong knowledge of accounting systems, processes and procedures, mixed with technical computer/software skills
  • Strong research skills
  • Ability to work well under pressure and tight time frames
  • Superior written and verbal communication skills in English, with the ability to facilitate & lead discussions in both small and large interdepartmental teams
  • Strong Work organization / prioritisation skills
  • Good organizational skills
  • Proficiency in MS-Office applications (Excel, Word, Access, Visio)
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15 Intermediate Analyst resume templates

1

AML Ops Intermediate Analyst Resume Examples & Samples

  • Bachelor’s Degree in Business, Computer Science, Engineering, Mathematics, MIS, Finance, or other relevant field
  • Advanced knowledge of MS Excel. MS Access, PowerPoint and VBA Preferred
  • User level knowledge of Unix SAS (Statistical Analysis Software) and Oracle PL/SQL
  • Demonstrated interest in Banking / Finance
2

BP&A Intermediate Analyst Resume Examples & Samples

  • BA/BS degree or equivalent relevant experience in a reporting &/or analytical capacity
  • Any combination of basic to intermediate skills in at least 2 of the below areas
  • SQL Server Integration Services (SSIS) and SQL Server Analysis Services (SSAS)
  • T-SQL and SQL Server 2005/2008
  • VB.NET and/or ASP.NET
3

O&t-project Intermediate Analyst Resume Examples & Samples

  • Knowledge on investment products
  • Positive framework
  • Able to multitask in a high pressure environment
4

Amltesting Intermediate Analyst Resume Examples & Samples

  • Perform User Acceptance Test (UAT) for AML system initiatives; specifically, evaluate the components of the test that rely on the Investigative Analyst perspective
  • Perform system regression testing where necessary
  • Be capable of reviewing alerts on the system and follow standard AML investigation process as defined by Operations Procedures to ensure the testing of systems functionalities has a deep perspective of an analyst requirement. Work with automated testing tools such as Test Director or HP Quality Center
  • Help to evaluate external IT testing methodologies, and upcoming tools supporting management on adopting them when applicable
  • Help design, develop and implement test plans, scripts, and tools using the detailed business requirements document provided by the business analysts
  • Building and applying knowledge of anti-money laundering processes
  • Strong computer skills – especially proficient in Windows applications (Word, Excel, etc)
  • Bachelor’s degree or equivalent in work experience
  • Testing experience required (Mantas/ACTIMIZE/SQL)
  • Experience with software development lifecycle (preferred)
  • Experience in banking operations or compliance
  • AML conceptual understanding is a plus
  • Follow instructions & document results
  • Work with tight schedules
5

O&t-it Business Intermediate Analyst Resume Examples & Samples

  • Experience in implementing new technology projects
  • Familiar with performance management of technology supplier (KPIs, SLAs, etc)
  • Ability to liaise between the supplier, business and Procurement groups to manage engagement, support escalations, pricing discussions or service delivery issues
  • Ability to navigate between cross-functional groups, understanding the different drivers and priorities and executing technology resourcing strategies
  • Ability to work with global, regional and country technology teams
  • Experienced in supporting technology audits
6

IT Business Intermediate Analyst Resume Examples & Samples

  • Bachelor's Degree or Line of Business experience
  • Minimum 2-5 years of Business Analyst relevant work experience and understanding of the SDLC including the following tasks
  • Target Operating Model Design
  • Business Requirements gathering
  • Creation of test scripts and testing methodologies, experience setting up test scenarios
  • Understanding of US Equities and Fixed Income Operational Support processes
  • Prior experience with strong Microsoft Office, Excel, Word and PowerPoint skills
  • Basic understanding of the company’s business practices and familiarity with the company’s products and services
  • Strong verbal skills
  • Ability to multitask across several work streams/project teams
  • A client service philosophy and the ability to build and foster internal relationships
  • Working knowledge of Settlement and Clearance as it relates to Equities, Fixed Income and Fed Eligible products a plus
  • Product knowledge collateral, financing flows and Liquidity Management
7

Transaction Services Intermediate Analyst Resume Examples & Samples

  • Monitoring and Reporting Framework –maintaining and enhancing a robust monitoring and reporting framework, including associated processes, procedures and tools, to enable timely and accurate sourcing, consolidation, analysis, reporting of qualitative and quantitative MIS
  • Control Issue Escalation- Ensure a structured process for the ‘swift’ ‘no surprises’ escalation of material control issues
  • Control reporting – maintain, enhance an integrated suite of periodic reports that enable tracking and risk-based reporting
  • These reports include CAP reporting , MCA testing, KRI reporting , COB documentation, Fraud guidelines, MIFT checklist , IS violation reports, Operational P&L, IA activities and Dashboard
  • Emerging Risk Analysis- maintain and enhance a control risk concentration and trend assessment and reporting process, including associated procedures and tools, to enable the comprehensive control risk, status and trends overview for management awareness, assessment, decision and action
  • Risk Governance –maintain a risk governance framework, process, tools and templates for the Business
  • The ideal candidate should have a minimum of 3-5 years banking experience in various phases of risk, compliance and quality management
  • Strong leadership and facilitation skills, with an eye for detail
  • Energetic, self-motivated, high initiative, creative and results-oriented individual who can work both independently and as part of a team
  • Able to work closely with staff across different businesses and designations
  • Strong verbal and written communication skills – English Language mandatory and Mandarin preferred
  • Able to partner with businesses and other support functions at senior levels in setting strategy and priorities
8

BP & A Intermediate Analyst Resume Examples & Samples

  • Interface with source providers, DQ Analysts and other teams to identify root cause for breaks
  • Coordinate corrective actions with the appropriate AML teams Ensure all breaks are assigned to a responsible party, logged into MQC, and prioritized for action
  • Coordinate valid value and reasonability report exceptions working with the regional AML teams
  • Support metrics reporting, as well as audit requirements as appropriate
9

AML Ops Intermediate Analyst Resume Examples & Samples

  • Serving as Subject Matter Expert, for multiple products, in the analysis of alerts and investigation of customers who match SDN, PEPS and Negative Media during the account opening and maintenance processes in order to protect the organization and its customers in the global marketplace
  • Providing training and mentoring to analysts on investigative techniques, internal systems, products, money laundering policy and sanctions regulation
  • Conducting searches, gathering data and recording evidence from internal systems, the internet, commercial databases and enquiry with business or Compliance contacts within the organization
  • Reviewing Analysts’ recommendations for further enquiry, escalation or closure Submitting requests for further information in the event of name matches
  • Authorizing closure of cases
  • Supporting the successful accomplishment of internal Risk Control, and Self-Assessment(RCSA) policies, as they apply to the department
  • Implementing integrated processes and procedures aimed at meeting internal and external regulatory or policy guidance
  • Operating within agreed business SLAs and confidentiality standards
  • Supporting implementation of new products during UAT of systems and processes
  • 1 or more years of relevant experience, defined as, working in an AML environment
  • Prior work experience in AML, Compliance, or related position
  • Understanding of BSA, AML, and other AML regulatory policies with the ability to apply and explain regulatory concepts
  • Familiarity with the firm's internal systems and processes
  • Adept to multi-tasking and meeting deadlines in high-pressure environment
  • Understands products, customers and expected type of activity in order to effectively identify risk and suspicious activity
  • Strong documentation skills to clearly articulate alert disposition
  • Results oriented team player
  • Strong decision making capabilities and the ability to identify problems and propose solutions
  • Exceptional research and analytical skills with the ability to analyze large amounts of data
  • Strong interpersonal and verbal/written communication skills
  • Certified Anti-Money Laundering Specialists (CAMS), or other relevant professional certification preferred
10

BP&A Intermediate Analyst Resume Examples & Samples

  • Face-off with Global and LATAM ICG Operations managers as a member of the central Performance Measurement & Analysis team
  • Understand and identify appropriate systems and processes working with the Line and technology to ensure development and onboarding of data feeds are in line with business requirements
  • Define business rules to enrich, transform, and normalize data across multiple systems and assign data ownership
  • Create, review and enhance global Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs) and tailor to meet the needs of regional managers and systems
  • Develop and execute test plans that will ensure business requirements have been met / create test scripts including specific test cases and expected results
  • Utilize standard processes, design and testing tools throughout project development life cycle
  • Strong Business Analyst with minimum 3-5 years of experience in Investment Banking Operations. Project experience minimum of 3-5 years ideally within the Business Intelligence realm with exposure to operational risk and control
  • Fluently in both Spanish/English
  • Strong investment banking background, with knowledge of Equity and Fixed Income and trade products
  • Extensive Data warehousing and BI knowledge
  • Well versed in the business requirements gathering process
  • End to end project experience from inception to deployment
  • Understanding of reference data and management
  • Experience with Business Objects reporting and Webi
  • JRules and SQL knowledge a plus
11

AML Ops Intermediate Analyst Resume Examples & Samples

  • Advanced knowledge of MS Excel
  • MS Access and VBA Preferred
  • User level knowledge of PowerPoint and Word
  • Experience with Compliance related analytics and/or Transaction Processing desired but not required
12

Cust Svc Intermediate Analyst Resume Examples & Samples

  • University Degree in Finance or Administration
  • At least 5 to 7 years of banking experience in managing Client Service or Operations teams, preferably in Transaction Services and/or Corporate Banking
  • Experience in managing a team of 10 to 20 people
  • Experience in managing client service functions to large client base
  • Experience in working in a matrix organization
  • Track record in process improvements, project leadership, and people management
  • Strong Customer and Goals Orientation
  • Strong Adaptability / Flexibility skills
  • Good Analysis / Judgment
  • Good Team Player with Management Abilities
  • Able to work under pressure and meet tight deadlines
  • Influence colleagues in achieving business results
13

BP&A Risk & Control Intermediate Analyst Resume Examples & Samples

  • Bachelor’s Degree in Business Management or related field recommended
  • 1-3 years in Control related function and full understanding of compliance and audit standards, change management and Control Testing
  • Demonstrate strong analytical and technical aptitude
  • Good written, verbal communication skills and strong organizational skills
  • Ability to appropriately escalate issues to manager and within teams to ensure successful execution
  • Knowledge of report development using SSRS, SAS, or SSIS is a plus
14

Workforce Capacity Intermediate Analyst Resume Examples & Samples

  • Strong Leadership
  • Ability to guide, direct and coach others
  • Excellent analytic and trouble shooting skills
  • Independently work in a fast pace environment
  • Able to prioritize and multitask
  • Excellent interpersonal skills and integrity
  • Ability to effectively influence business partners
  • Make decisions that reflect the company core principles
  • Provide and manage training of peers and analysis
  • Be accountable for and hold others accountable to standards
  • Actively participate and manage projects Minimum Education: High school diploma or GED
15

IT Project Intermediate Analyst Resume Examples & Samples

  • 7+ years of experience working in a development and delivery environment with emphasis on strong project/program management
  • Development experience in J2EE/Oracle
  • Strong knowledge in software development lifecycle, release, change and stakeholder management
  • Financial markets background, preferably in relation to payments/receivables and corporate banking
  • Ability to produce clear, concise reporting
  • Tact, discretion, and diplomacy
  • Experience working within an onshore/offshore support environment
  • Ability to build strong relationships in a multicultural environment across all levels within IT AIX
  • 3 years of experience working on AIX environments
  • Experience writing Shell scripts database
  • 5+ years of strong experience on Oracle 11i, SQL and PL/SQL programming
16

BP&A Intermediate Analyst Resume Examples & Samples

  • 1-3 years HR experience
  • 5+ years experience working with global data sets, either from an analytics or quality perspective
  • Basic SQL for Oracle knowledge or Peoplesoft experience
  • Proven track record of taking a leadership role in process development
17

Cust Svc Intermediate Analyst Resume Examples & Samples

  • University degree in Finance or Adminstration
  • At least 5-7 years of banking experience in managing client service or operations teams preferably in Transaction Services and/or Corporate Banking
  • Experience with transaction banking products - Cash Management and Trade
  • Experience in managing a team of 10-20 people
  • Experience in working in a matric organization
  • Track record in process improvements, project leadership and people management
  • Strong customer and goals orientation
  • Strong leadership
  • Strong adaptability/flexibility skills
  • Good analysis/judgement
  • Good team player with management abilities
18

Intermediate Analyst Resume Examples & Samples

  • Provide expertise to project initiatives as assigned initially on the list of new projects or change management requests
  • Develop and document application configuration as per System Development (SDLC) methodology
  • Help to facilitate the development and execution of test strategies and plans
  • Active participation in the preparation of system implementation plan and support procedure
  • Ensure that TD Audit and TRMIS policies and procedures are implemented and respected
  • Provide ongoing system management support to Big Data – Hadoop platforms
  • A minimum of 2 to 3 years of experience in Information Management, systems automation and testing strategies
  • A minimum of 1 to 2 years of Big Data and Hadoop experience
  • Experience with information technology; data and systems management; good knowledge of Unix/Linus especially RHEL is essential: Hadoop administration and utilities, Java, virtual environments; and knowledge of RESTful API-based web services is preferred but not mandatory
  • Superior communication skills both written and oral
19

MYS Ctsm Pg-transaction Services Intermediate Analyst Resume Examples & Samples

  • University Degree. Preferably in a business related subject but not necessary
  • Business Development and Managerial experience is a must. Preferably 3-5 years in managing business
  • Candidate can come from a diverse business background but should have a detailed understanding of trade/cash product functionality
  • Candidate from relationship business background is preferred
  • Marketing oriented and has a good grasp of market demand
  • Self starter with initiative and ability to work independently
  • Ability to perform in a high pressured working environment
  • Strong business acumen. A savvy business mind rather than an operational mind is sought
  • Strong sense of urgency
20

Intermediate Analyst Resume Examples & Samples

  • A minimum of 2 to 3 years of financial institution and / or credit card experience
  • A minimum of 2 to 5 years of experience in Information Management and Data Warehousing
  • Significant experience with information technology; data and systems management; knowledge of Unix/Linus is essential: Hadoop administration and utilities, Java, virtual environments; and knowledge of Tibco is preferred but not mandatory
21

Cust Svc Intermediate Analyst Resume Examples & Samples

  • University degree in finance or administration
  • 1 - 3 years in banking, client interaction / servicing or operations, preferably in transaction services and/or corporate banking
  • Experience in handling investigation cases
  • Experience in working in a multi-country setup
  • Strong problem solving
  • Strong analysis
  • Good team player
22

Project Intermediate Analyst Resume Examples & Samples

  • Detailed Business and Process Analysis
  • Stakeholder and Client Management
  • A proven project manager or lead analyst (with industry recognised qualifications in this area where possible)
  • A methodical and logical approach to the job is beneficial
  • Experience using Microsoft project and visio (or other similar drawing tools) would also benefit the successful candidate
23

Intermediate Analyst Resume Examples & Samples

  • Migration of funds (both Live and during Dress Rehearsals) over weekends, evenings and night shift where required
  • Operation of AMICON Migration Tool
  • Design data migration and recon processes
  • Complete all testing requirements of migration workstream to prove out technical AMICON migration processes and timings
  • Raise all issues/concerns identified risks promptly to Migration Manager
  • Responsible for input into issue resolution as required
  • Identify known system differences between Citi Systems and the client or 3rd Party legacy system
  • Responsible for completion of all data mapping requirements for all systems impacted within Fund Accounting Workstream, including AMICON and Multifonds
  • Communicating risks and issues to the Migration and Project Managers in a timely manner
  • Participation in meetings as defined by Project and Migration managers
  • Responsible for ensuring Migration “best Practices” are followed during the migration Design and Build
  • Experienced AMICON SME essential
  • Experienced Multifonds SME essential
  • Accounting experience and TPA Ops experience essential
  • Experience of using MF loaders for Migration and Transactions
  • Previous experience of data and FA migration projects preferred
  • Tax knowledge advantageous, i.e. foreign tax treaties and withholding tax, UK Corp tax
24

IS COB & Controls Intermediate Analyst Resume Examples & Samples

  • Coordinate Business As Usual (BAU) activities, overseeing Risk and Control activities. Provide assistance to application owners/management team to ensure Risk and Control issues and initiatives are addressed timely
  • Perform Managers Control Assessment (MCA) testing of IT General Controls. Analyze test results and open corrective action plans as needed. Identify emerging risks and prepare Quarterly Risk Assessment (QRA) documents to summarize overall MCA results
  • Ability to influence others and quickly earn the confidence of others
  • High level of attention to detail
25

Rohq-gwfm-workforce Capacity Intermediate Analyst Resume Examples & Samples

  • Ability to meet deadlines, manage multiple tasks and work independently; strong organizational skills
  • Professional demeanor, detail oriented, strong written and verbal communication skills and ability to conceptualize complex business situations
  • Knowledge of automated scheduling software (Aspect eWFM) is a plus
26

Gwfo Intermediate Analyst Resume Examples & Samples

  • Bachelor's degree with business/analytical emphasis preferred or equivalent experience
  • 3-8 years or more business, WFM and/or training experience
  • Knowledge of workforce management software
  • In-depth knowledge of Microsoft Office products
  • Strong understanding of business procedures
  • Effective time management abilities
  • Demonstrated familiarity with industry models of instructional design
  • Candidates must be well versed in instructional design methodology and process, and should have experience with one or more instructional development tools (e.g. Lectora, Captivate, Brainshark, Articulate Presenter or similar)
  • Strong background in adult learning theory, practices and methodologies
27

BP&A Intermediate Analyst Resume Examples & Samples

  • Assist with the development of qualitative and quantitative data layers to be leveraged in strategic analytics with the goal of driving increased operational efficiency and business process improvement opportunities
  • Integration of data sources and the development of data routines to create information from raw data sources
  • Assist in the development of data solutions
  • BA/BS degree (Masters preferred) in Management Information Systems or quantitative discipline plus 1-4 years in relevant data mining / business intelligence experience
  • SAS or SQL skills preferred
  • Strong knowledge of Microsoft products including Excel and Powerpoint
28

O&t-bp&a Intermediate Analyst Resume Examples & Samples

  • 1) Deliver regional/global small/medium size projects
  • 2) Partnering with Ops Control, Line Control, Operations and Tech teams to execute the project from requirements gathering, analysis, design to production rollouts
  • 3) Own project milestones/risk/issues; ensure accuracy and timeliness of reporting and addressing ad-hoc queries from stakeholders
  • 4) Effective communicates with stakeholders; follow no surprise policy
  • Execution: gathers requirements, oversees development, manages testing & remediation
  • Control: produces and circulates status reports & RAID logs
  • Project lead of one core initiative concurrently & prioritizes appropriately
  • Demonstrates and promotes O&T's Operating Principles
  • Introductory understanding of Citi, it's products and services and O&T's vision and strategy
  • Sets expectations & updates management; no surprises
  • Engages stakeholders at the appropriate level and fosters effective partnerships
  • Effectively communicates with stakeholders
  • Ability to drive results and affect change without direct authority. Ability to build consensus. History of success working in a team environment
  • Drive results with high degree of accountability; proven time and task management competencies with an exceptional attention to detail
  • Intermediate change management skills including stakeholder management and communication, communication/presentation skills
  • Flexibility to handle multiple tasks and changing priorities. Ability to work independently, multi-task and take ownership of various parts of the book of work
  • Quickly grasp and master new requirements and related knowledge; agile and fast learner
  • Strong understanding of Project Management / Business Analysis methodologies and tools
  • Strong Microsoft Excel, Word, PowerPoint, Visio are essential -Working knowledge of data warehouse and B.I. tools
  • Bachelor’s degree, with relevant industry experience
29

IT Business Intermediate Analyst Resume Examples & Samples

  • Financial Knowledge on Securities trading in Capital Markets around the world
  • Data-oriented with an excellent attention to detail
  • Advanced knowledge of MS Office, Visio and SQL
30

Intermediate Analyst Resume Examples & Samples

  • Manage the documentation required for each order to ensure Transfer Agencies deadlines are met
  • Work on system and process enhancements
  • Takes responsibility for completing SLA's, Client Service reviews
  • Key point of contact across the Product groups and Op's Seniors
  • Must be able to prioritize and work to very tight deadlines
  • Strong Work organization / prioritisation skills
  • Proactive problem solving experience
  • 03rd level degree on Financial or Business
  • On the job training and coaching will be provided
31

BP&A Intermediate Analyst Resume Examples & Samples

  • Translates raw reporting data into easy to read format for decision makers, ensures that data is presented in accordance with Learning Professional’s specialized needs
  • Uses broad discretion in developing solutions for business reporting issues
  • Influences decisions through advice, counsel and/or facilitating services to others, in area of specialization
  • Applies in-depth knowledge, contributing to the development of new techniques and processes and for the area or function
  • Eliminates waste and non-value-add activities by leading process automating efforts
  • Strong Microsoft SQL experience, with proven ability to write queries to pull data out of SQL databases
  • Extensive knowledge of Microsoft Office applications, with specific focus on Excel and SharePoint
  • Experience with web application development practices is an advantage
  • Experience with any specific programming languages and/or general programming orientation is an advantage
  • Experience with Business Objects (BO) Analytics tool set is an advantage
  • Design, develop and implement (repeatable and operationally sound) solutions that solve real-life business problems using technical and business acumen
  • Strong (written and oral) communication skills and proven ability to lead and facilitate Client discussions to ensure mutually beneficial outcomes
  • Ability to manage multiple tasks and complex work load
32

Project Intermediate Analyst Resume Examples & Samples

  • Experience working in Prime Finance, Prime Brokerage, Invester Services
  • Proficient at writing and delivering presentations
  • Ability to translate between Trading, Operations, and Technology
  • Knowledgeable of Microsoft Office – Excel, Word, Project, Visio, PowerPoint
  • Requirements Communication
33

Engineer Intermediate Analyst Resume Examples & Samples

  • In-depth knowledge of the print solutions and printer technologies
  • MFD printers
  • Desktops / Citrix / Windows Servers
  • Industry leading print solutions ( Nuance, Pharos, etc.)
  • Enterprise level experience
  • Security architecture / experience
  • MS Word and Excel proficiency is required
34

Engineer Intermediate Analyst Resume Examples & Samples

  • Design & develop custom ETL components using Oracle database and UNIX scripts
  • Perform Mantas user interface customizations and maintenance of LDAP
  • Maintain non-production mantas environments and keep in sync with production
  • Maintaining all required technical documentation for Mantas Implementation
  • Prior 3-5 years of experience working as a Mantas system engineer is strongly desired
  • High proficiency in Unix Linux/Solaris environment and shell scripting skills including K-shell, awk, Perl
  • High proficiency in Oracle database development and performance tuning
  • High proficiency in Mantas user interface customizations and LDAP maintenance
  • High Proficiency of Mantas environments management in terms of installations and upgrades
  • General understanding of mantas scenario development
  • Good understanding of AML
35

MYS Ctsm Pg-transaction Services Intermediate Analyst Resume Examples & Samples

  • Understand FATCA (Foreign Account Tax Compliance Act) obligation and its impact to Clients, Citi and Citi businesses
  • Understand the functions of TTS Account Services business functions and processes
  • Support FATCA implementation (NADD, PADD, Reporting and Withholding), along with other regional/global initiatives within TTS Account Services across 16 ASPAC countries
  • Excellent Communication skills: Both verbal and written
  • Minimum 3 years experience in project/program Management and Coordination
  • Process Optimization and Re-engineering
  • Ability to organize and coordinate trainings
  • Ability to create presentations
36

Project Intermediate Analyst Resume Examples & Samples

  • Must have a moderate degree of expertise in the development of requirements and project plans
  • Must possess the ability to gain an understanding of several business functions and the systems that support them
  • Must have a basic understanding of project management and methodologies
  • Must have broad influencing and negotiation skills
  • Must have broad understanding of customer service operations, with emphasis on all card products with knowledge of servicing through multiple channels (i.e., phones, letters, chat, digital, cell, IVR, etc.)
  • Ability and initiative to work alone with minimal supervision
  • Strong writing, communication and presentation skills
  • Ability to work multiple projects
  • Ability to work in a virtual environment via email, IM, and phone across departments and sites
  • Thorough knowledge of basic desktop applications (Word, Excel, Outlook, PowerPoint)
  • Knowledge of and experience on a broad range of customer products and inquiry types
  • Experience with Sawgrass, AWS preferred
37

IS Prof.intermediate Analyst Resume Examples & Samples

  • Process Firewall, Proxy, RAS requests and perform risk assessments to ensure that the connectivity is compliant with Citi Information Security Standards and IS Policies
  • Liaise with multiple technology teams (i.e. CATE Network Engineering; Proxy OPs and Integration; Perimeter Security Ops; System Based Computing; Remote Access Services and Business Information Security Officers); to facilitate cross functional solutions as it relates to 3rd party connectivity aligning with Citigroup Information Security Standards
  • Modality solutions include (but not limited to) RAS, B2B, Firewall; Proxy; and TPA solutions
  • Required Skills Network Administration 1 – 3 years
  • Routing Configuration Access Control Lists TCP/IP Protocols IPSec/GRE/GETVPN Preferred Skills Firewall Administration 1 – 3 years
  • TCP/IP Protocols IPSec/GRE/GETVPN Project Management 1 – 3 years
  • Management of Technology Projects including Platform Migration Data Migration Network/Firewall Connectivity Windows/Unix/Linux 1 - 3 years
  • Administration Security Configuration Scripting Web Services and FTP Encryption 1 – 3 years
  • Encryption Algorithms Hardware Encryption (Encryptors/IPSec/GRE/GETVPN) Software Encryption (NDM/FTP/Application) VPN solutions
  • CCNA Certification preferred
38

Project Intermediate Analyst Resume Examples & Samples

  • Actively participate in both ad hoc and regularly scheduled department projects
  • Track and broadly communicate actions and information needed to support the successful completion of the initiatives
  • Oversee implementation of IBORM projects and initiatives
  • Manage complex and highly visible issues with substantial departmental/business impact. These could be Manager’s Control Assessment, Root Cause, or operational issues
  • Drives timely resolution of outstanding project deliverables, partnering with various teams across USCCM, as necessary
  • Provide operational risk management direction, guidance, and support to key stakeholders in support of project objectives
  • Ongoing participation, support and coordination of Continuity of Business Planning, reporting and testing
  • Creation and ongoing maintenance of the department’s SharePoint or Collaborate site
  • Responsible for support and maintenance of the PMO Capacity and weekly reporting
  • Provide ongoing support in various risk and control assessment submissions, including assisting with the collection of information and completion of presentation decks, as applicable
  • Responsible for the maintenance and support or Shared Drives and SharePoint
  • Provides support to Project Managers in the timely completion of assigned projects including requirement gathering
  • Duties and responsibilities include formulating policies and standards, managing daily operations, planning the use of resources and managing teams, communicating with stakeholders and otherwise ensuring the success of a project, program or portfolio
  • Demonstrated having worked as a Program or Project Manager, managing at least small, single functional projects
  • Minimum of 2 years of experience in residential mortgage operations
  • Strong critical thinking, creativity and problem-solving skills, with the ability to analyze operational impacts
  • Strong organizational, project management, and multi-tasking skills
  • Proficiency with Microsoft products; Collaborate, SharePoint, Visio, PowerPoint, Word and Excel
  • Ability to devise strategies and translate objectives into tactical execution plans. Ability to coordinate and manage across various business segments and departments
  • Effective written and verbal communication skills with all levels of management
  • Demonstrated skills to build collaborative relationships with the various business partners
  • Ability to demonstrate credible challenge and push back where necessary
39

Cust Svc Intermediate Analyst Resume Examples & Samples

  • Main point of contact for client/administrator operational queries
  • Trade handling across equity and fixed income PB, including trade capture, trade kick-outs, broker mapping and connectivity issue resolution with clients/administrators
  • Management of client cash activity, authorisations, reporting and query resolution
  • Review client cash balances / portfolios for operational issues
  • Liaise with Citi execution desk on booking issues
  • Documentation and publication of MIS where required
  • Completion of all daily processes and controls including ad-hoc tasks that may be assigned
  • Client service experience essential
  • Understanding of life-cycle of trade processing for significant product type (Equity / Fixed Income / Derivatives). Includes trade capture, settlements and reconciliations for the Equity and Fixed Income Prime Brokerage area
  • Understanding of settlement principles and practices
  • Computer literate - Ability to quickly grasp several in house systems including Microsoft office applications
  • Communication – Ability to articulate clearly and communicate effectively at all levels
  • Problem solving - Resolve problems where the analysis of situations or data requires an in-depth evaluation of basic procedures and industry standards
  • Planning and Organising – Ability to work independently and multitask under pressure
  • Teamwork - the ability to demonstrate interest, skill, and success in getting groups to work together
  • Attention to detail – Diligently attends to details and pursues quality in accomplishing tasks
  • Leadership – Ability in developing others via coaching and mentoring for effective performance management
  • Proactive - Identifying situations that could result in new business and developing recommendations tailored to the client
  • Valuing Diversity - Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success
  • Degree qualification or equivalent, with Financial Services focus
  • Industry exams e.g. IAQ module exams or equiv
40

Product Control Intermediate Analyst Local Markets Team Resume Examples & Samples

  • Support and enhance accuracy and insight of P&L and Balance Sheet reporting, including daily review of business level revenues and commentary on key risks and market moves
  • Participate in PAA (Profit Attribution Analysis) review and analysis; participate in functional reviews, Volcker, PAA enhancement initiatives
  • Review of new trades, understanding the structure, associated risks and the P&L generated on them
  • Ensure standardisation of processes and controls amongst the different parts of the business, including the integration of the Structured Notes control function to the existing processes
  • Critically evaluate existing processes for areas of improvement and ensure they are in line with the control framework
  • Develop supervisory and monitoring skillset; take ownership as directed by line manager
  • Support full completion of all MCA controls to a high standard
  • Daily interaction with traders in London, Middle Office, Risk Management. for review of transactions for pricing, reserving and control
  • Ensure strong communication across Product Control sites, engage fully with other functions
  • Push through enhancements, use effective escalation on recurring issues to be able to ensure focus on core controls
41

IT Business Intermediate Analyst Resume Examples & Samples

  • Perform all Business Analyst functions in the ASPAC region for EMC’s integration projects. This role will involve delivery of Business & Functional Requirement documentation, SIT / UAT Testing, Release Management of required software components. An in depth understanding of both Custody & Capital Markets Corporate Actions Business’ is essential
  • Work with a global team to configure the application to comply with local/regional requirements, and liaise with Infrastructure teams for application deployment and configuration
  • Manage relationships with senior project stakeholders, including Third Party Data & Software Providers
  • Provide application assistance to production support teams, primarily in the Asia region, especially for items requiring Business knowledge to support input
  • Support EMC’s Production client base in ASPAC region, manage client interactions directly & resolve user queries
  • Manage Global Data Vendor relationships
  • Main required skills are as follows
  • Experience of Technical System integrations, providing assistance to a wide group of users and maintaining distributed applications. A strong understanding of SQL is highly desirable
  • Strong analytical skills, preferably with experience of Capital Markets Corporate Actions Business processing
  • Experience of working with & managing relationships with Senior stakeholders
  • Experience managing Third Party Vendor & Data provider relationships
  • Extensive experience working on Strategic Programmes, with a proven track record of managing & delivering Projects on time and on-budget
  • Excellent Presentation & communication skills
  • Detailed understanding of Complex / non-complex Corporate Action events
  • Good understanding of Reference Data, across Equity & Fixed Income products
42

IT Quality Intermediate Analyst Resume Examples & Samples

  • 2-4 years Technology or Engineering experience
  • Good working knowledge of ServiceNow a plus
  • Demonstrated technical proficiencies in PowerPoint , Excel, MS Word, SharePoint, and MS Access
  • Good understanding of Change, Deployment, Incident, Problem and Configuration Management processes
  • Experience with Software development project management
43

Cust Svc Intermediate Analyst Resume Examples & Samples

  • Ability to communicate clearly and concisely with customers internal and external across all lines of business
  • Ability to thrive in an environment focused on measurable results at an individual level
  • Ability to multi-task and complete projects as assigned
  • Attention to detail – ensuring accuracy and completeness of information relayed to cardholders and agents
  • Able to make well-informed decisions within the boundaries of the job function
  • Ability to diffuse difficult customer situations and maintain calm under pressure
  • 1 year or more in your current role
  • High School Degree or equivalent
  • 2 years customer service experience in financial services is a plus
44

Workforce Capacity Intermediate Analyst Resume Examples & Samples

  • 2-5 years of related experience (Finance, Math, Business)
  • Strong Organizational, Project Management, Communication, and Analytical Skillssoftware(CMS, EWFM, Global 360) preferred
  • Base knowledge of eWorkforce Management or comparable scheduling software(CMS, EWFM, Global 360) preferred
  • Excellent Microsoft Suite skills including spreadsheet modeling, presentation decks and documents; Use of Adobe Writer
  • Operations experience preferred
45

Project Intermediate Analyst Resume Examples & Samples

  • Excellent communications and coordination skills
  • 3+ years of experience working with multidisciplinary teams, managing projects and intergroup coordination
  • Full English and Spanish language proficiency is required, Portuguese is a plus
46

Transaction Service Intermediate Analyst Resume Examples & Samples

  • Understands procedures and controls for operational processes end to end, and authorize transactions accurately
  • Manage multiple transactions types of high complexity
  • Handle first and escalated level issues resolution
  • Provide creative solutions to enhance operational efficiency and increase productivity
  • Strict adherence to all audit and control policies
  • Additional coverage for peak volumes and some weekend testing
  • Strong knowledge on updating and maintaining processing documents and policies
  • Initiate and active participation in meetings and floor discussions
  • Manage product changes and system enhancements
  • Work closely with offshore / onshore teams and provide guidance and training whenever required
  • Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices
  • Moderate but direct impact through quality and timeliness of services provided that effect own team and closely related teams
  • To make judgments based on the analysis of factual information
  • College Degree or equivalent work experience required Hours: Monday to Friday, 9am-6pm
  • Strong knowledge of CPA guidelines
  • Ability to work independently as a member of the team and have the ability to lead
  • Candidate must be detail oriented and possess strong investigation and problem solving techniques
  • Maintaining Accuracy standards and attention to details
  • Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information; Strong verbal and written communication
  • Adaptable to an ever changing work environment while adhering to deadlines
  • Highly motivated and execution driven
  • Advanced skills on Excel, Access and Word and capable of performing data analysis
  • Must be highly motivated, self- starter, quick learner and flexible with work hours and able to work occasional weekends and holidays
47

Rohq-gwfm-sfe-workforce Cap Intermediate Analyst Resume Examples & Samples

  • Minimum education: BS/BA in related field or 2-5 years of related experience (Finance, Math and Computer Science)
  • Manage multiple tasks and work independently
  • Stong ability to learn new technical applications quickly
  • Professional demeanor and detail oriented
  • Strong written and verbal communication skills and ability to conceptualize complex business situations
  • Excellent Microsoft Suite skills including spreadsheet modeling, presentation decks and documents
  • Use of Adobe Writer
  • Organized management of work and workload to meet specified timelines
  • Knowledge of Call Management Systems (CMS) and automated scheduling software (Aspect eWFM) is a plus
48

Securities Processing Intermediate Analyst Resume Examples & Samples

  • University degree in Accountancy or Banking/Finance with 3-6 years of relevant working experience
  • Experience in the fund management/fund administration business will be preferred
  • Ability to write macros and rule logic, knowledge of SPL and data mapping will be a plus
  • Able to interpret legal clauses and paraphrase into simple and clear requirements
  • Possess strong interpersonal and written communication skills
49

BP & A Intermediate Analyst Resume Examples & Samples

  • Responsible for business analysis to develop processes and toolsets to support GTMS and the Talent and Performance Process
  • Develop and maintain relationships with the Human Resources and business managers across Citi
  • Project manage integrated efforts between CSS, Human Resources Shared Services, Human Resources and other key partners to deliver solutions for managing human capital
  • Facilitate the development and documentation of use cases
  • Present and explain project specific information to diverse types of audiences
  • Five years of relevant experience
  • Very strong analytical skills essential
50

Intermediate Analyst Resume Examples & Samples

  • Access Management – provision users to functions and data
  • Incident Management – resolve issues when applications are not working as expected
  • Change Management – coordinate changes to system or base settings
  • Ensure all controls relating to the supported reporting applications are operating effectively and efficiently
  • Investigate and resolve all financial application production issues including system availability, access and reconciliation
  • Analyze all production issues ensuring 1) minimal user impact; 2) mitigation plans developed/implemented to prevent reoccurrence
  • Identify and implement opportunities to automate, streamline and further develop reporting processes and infrastructure focusing on a better customer experience and capacity creation
  • Liaise with Business and Technology stakeholders in order to elicit, analyze, define, communicate and validate requirements for changes to business processes, policies and information systems
  • Perform analysis on all proposed changes investigating impacts to existing infrastructure
  • Coordinate system/process changes with technology and business partners
  • Adhere to and enhance (as required) a rigorous change control process for promoting changes from development/UAT into the production environment
  • Prepare/update reporting procedures and verification documentation for new/revised reporting processes
  • Ensure all month/quarter end deadlines for the user groups are met
  • Provide subject matter expert knowledge of financial and management reporting to relevant business areas and project teams as needed. Understand relevant business processes, business problems, client needs and opportunities in the context of the requirements and recommend solutions that enable the business to achieve its goals
  • Approximately 25% of the position's time is allocated to project work
  • Experience in a production support environment, specifically supporting/implementing Business Intelligence tools (Hyperion 11.1, Hyperion Enterprise 6.3.1, Oracle Business Intelligence or other OLAP/Business Intelligence tools, etc.)
  • Good understanding of TDBFG businesses preferred
  • Experience in Business Process re-engineering
  • Knowledge of SQL and/or VBA
  • Finance experience would be considered an asset
51

Hrss BP&A Intermediate Analyst Resume Examples & Samples

  • Must be able to define and coordinate user and business requirements, analyze solutions, develop business case justifications and submit recommendations for system and/or workflow improvements for Citi’s shared services systems
  • Collaborate with user, information technology resources, sponsors and business owners to ensure delivery of required outcomes or capabilities
  • Evaluate all options available and identify the pros and cons for each option as they relate to system processing, business processing, time and cost and recommend the best possible solutions and estimates. Understand impacts to the enterprise wide environment
  • Develop business and test specifications for system and/or workflow changes required for moderately complex business solutions
  • Develop test plans, test cases, and expected results. Execute test plans through organized functional, user acceptance and version test cycles. Coordinate the implementation of successfully tested and documented changes to production
  • Facilitate communication, business resource assignments and provide guidance to project team member and business areas or ensure effective and efficient implementation
  • Manage expectations and results throughout implementation of projects, including assessing and communicating business and technical risks
  • Maintain user documentation for business systems – test plans, scripts, specifications, table changes, training, interfaces and defect reporting
  • Contributing to business analysis to develop processes and toolsets to support both global partners and our North America Shared Service business partners
  • Experience in IVR/VRU management required
  • Expert analytical/problem solving skills and attention to detail
  • Demonstrate success in managing multiple deliverables concurrently often within aggressive timeframes; ability to cope under time pressure
  • Must be able to compose and deliver business documents such as business cases, business requirements, project plans, executive summaries, governance reports, etc
  • Proven ability to build consensus across multiple stakeholder groups through partnership
52

O&t-business Intelligence IT Business Intermediate Analyst Resume Examples & Samples

  • Preferably a Degree or Masters in Statistic or Mathematics and/or BI new technology (Big Data tools, etc.)
  • Excellent analytical, communications, interpersonal, negotiation and presentation skills
  • Solid understanding of database concepts, ETL concepts (IBM Data Stage), Data Warehousing processes, Unix, shell scripting/XML and experience with IBM BDW/Terradata/Cognos
  • Must be an SME/expert on SAS BIS, specifically SAS Enterprise Miner and Campaign Studio in both deployment, development and production support, and be a global champion for best practices and optimal usage
  • Experience in designing performance management applications/executive dashboards around Enterprise-wide data warehouses in the Consumer Banking domain
  • Very good understanding of ETL source system integration and front-end design patterns, BI architecture, data quality and metadata management
  • Experience with batch scheduling and turning, database design/architecture and integration of the front-end MIS delivery systems
  • Good knowledge of data warehouse data modeling techniques/Erwin Data modeler tool
  • Competency in a range of technologies including J2EE 1.4/1.5, Java 5x, JSP, Rich Faces, Adobe Flash APIs, Application Server (Web Sphere), Rule Engine concepts, Open Source Tools (Log4J, Drools, Xstream), Aspect Oriented Programming, and emerging technologies
  • Proven IT management experience in Data Warehousing and Business Intelligence domain
  • Solid consumer banking domain understanding with an ability to initiate/sell/design BI application framework and plan/drive/control implementations with a specific focus on Credit Risk domain and regulatory requirements
  • Implementation management with hands-on experience on project risk management, requirement management, communications/stakeholder management and project financial reporting
  • Must have solid experience working on Business Performance Management, Campaign Management, Database Marketing supporting Decision Management and Risk Management end users
  • Ability to effectively network across the different levels of the organization, both business and technology internal and external partners
  • Professional maturity, ability to network and build key alliances within technology organization and regional business, and enforce/refine Governance rules to support G2C/Productization goals for Credit Risk domain and SAS as a BI Global standard tool
  • Demonstrates thought-leadership, initiative, independence and willingness to learn
  • Be able to take effective judgment calls that will benefit the bigger organization and resolve conflicts while being a positive change agent for the growth of the department and business he supports
  • Ability to network and build key alliances within technology organization and regional business, and enforce/negotiate/refine governance rules to support GOM/Productization goals within the region
  • Interpersonal skills to liaise effectively with project stakeholders, strong written and verbal communication skills, good analytical, problem solving, conflict management, and negotiation skills
  • Ability to lead and work with virtual teams across multiple locations and time zone, and different cultural backgrounds
53

IS Ops Intermediate Analyst Resume Examples & Samples

  • Bachelor’s degree with a minimum 3 years experience in code review
  • Experience performing manual source code review for security vulnerabilities
  • Experience with application code review using vulnerability analysis tools
  • Experience with automated code review testing results and prioritization based on overall risk. Understanding of source code build systems such as maven, ant, etc
  • Good understanding of all the phases of Software Development Life-Cycle (SDLC) such as analyzing, designing, coding, maintenance, testing and documentation of software products
  • Excellent communication skills (written and verbal) and the ability to communicate with all levels of staff and management are also essential
54

IT Business Intermediate Analyst Resume Examples & Samples

  • Responsible for Compliance & Control Management process and monthly reporting. Monitoring of GFT compliance in regard to training, mandatory technology leave, deliverable and milestone management
  • Manage GFT Hardware Asset Optimization program against targets, track progress and report results
  • Track End of Vendor support remediation plan and execution – follow up with managers, update CSI and report results to GFT Management
  • Be a lead for Software Management Process – help managers enter orders and track progress and PO creation. Classify orders appropriately, coordinate approval of all software & maintenance orders, and work with Procurement & Accounts Payable department to accurately pay all invoices. Troubles shoot issues with orders and vendors. Assist in preparing Software and Service Maintenance Yearly budget. Train new users and conduct “re-fresher” sessions with existing users
  • Serve as a point person for Space Management in Tampa; be a liaison between Citi Realty Services and GFT Tampa. Help coordinate space allocation and plans for moves
  • Participate in other operations related projects as necessary including project management activities, PTS, communication
  • The candidate must demonstrate energy and dedication, be goal-oriented and self-sufficient
  • Strong organizational and follow-up skills - follow through to complete project with minimal supervision
  • Must be proficient in Excel and Microsoft Office applications. Must be able to manipulate data and make updates and adjustments to presentation using tables, etc
  • Excellent Analytical skills and a commitment to quality/attention to details
  • Excellent presentation and documentation skills
  • Proven success in establishing relationships with various stakeholders and technology groups
  • Act as contact point for all information relating to business unit, train users as necessary
  • Excellent communication skills and being a team player are essential to the success of the position
  • Prior Citi experience with good references and track record would be preferred
55

IT Business Intermediate Analyst Resume Examples & Samples

  • Service Quality - Covers incident statistics and analysis of specific problem areas including key updates on ongoing service improvement initiatives. Root cause analysis and corresponding action owners included
  • Project Health - Summary of recent customer projects gone live and updates on project RAG status. Key Citi strategic initiatives updates and any exceptions for escalation are included here
  • Financial Performance - Monthly CTI billing to each ICG sector is presented in this area along with commentary on any adjustments and variances in charges against the CTI plan. Any exceptions to BAU run-rate need to be explained
  • Estate Management - Updates on the overall health of server estate in terms of utilization levels, cost optimization and risks of running non-strategic platforms and platforms that have reached end of vendor support
  • Risk and Compliance – VTM patching, EOL/EOVS risks status, trending and remediation plans. Two reports are required, one global and one regional and both require sourcing content from points of contact distributed across multiple CTI functions in Asia as well as NAM/EMEA regions. In some cases, these groups will produce raw data that will need to be converted into a presentable format. This function will also be responsible for producing ad hoc management reports as requested periodically by CTI management for ICG stakeholders
  • Working knowledge of the Enterprise Infrastructure Technology Stack - client-facing, as well as application hosting/datacenter technology
  • Expert knowledge of office productivity software is required to deliver required analysis and reports to internal and external stakeholders within tight timelines
56

Rohq-cti-it Business Intermediate Analyst Resume Examples & Samples

  • Service Quality - Covers incident statistics and analysis of specific problem areas including key updates on ongoing service improvement initiatives; root cause analysis and corresponding action owners included
  • Project Health - Summary of recent customer projects gone live and updates on project RAG status; key Citi strategic initiatives updates and any exceptions for escalation are included here
  • Financial Performance - Monthly CTI billing to each ICG sector is presented in this area along with commentary on any adjustments and variances in charges against the CTI plan; any exceptions to BAU run-rate need to be explained
  • Estate management - Updates on the overall health of server estate in terms of utilization levels, cost optimization and risks of running non-strategic platforms and platforms that have reached end of vendor support
  • Risk and Compliance – VTM patching, EOL/EOVS risks status, trending and remediation plans; two reports are required, one global and one regional and both require sourcing content from points of contact distributed across multiple CTI functions in Asia as well as NAM/EMEA regions; in some cases, these groups will produce raw data that will need to be converted into a presentable format; this function will also be responsible for producing ad-hoc management reports as requested periodically by CTI management for ICG stakeholders
  • Working knowledge of the Enterprise Infrastructure Technology Stack: Client Facing as well as Application Hosting/Datacenter Technology
  • Competency in navigating through complex organizational processes and developing strong working relationships with other regions; ability to take the initiative to simplify and improve processes where necessary
57

Workforce Capacity Intermediate Analyst Resume Examples & Samples

  • BS/BA degree in related field and/or 2 – 5 years of related experience (Finance, Math, Business)
  • Base knowledge of eWorkforce Management or comparable scheduling software (CMS, EWFM, Global 360) preferred
  • Proficient in MS Office software, including Word, Excel, and PowerPoint; ability to competently use Adobe Writer
58

Asset Servicing Intermediate Analyst Resume Examples & Samples

  • Front to back risk management across Elective events
  • Notifying all position holders (Firm, Stock lending, Swap and PB clients) with event information within 24 hours of receipt and keeping them fully updated with the event terms throughout the life of the event
  • Reconciliation of Citigroup’s Global Markets security holdings on internal systems across all entities
  • Daily communication with position holders including any Arbitrage opportunities
  • Management of risk to the firm and clients by receipt and application of instructions received, against the security holdings
  • Timely Payment and reconciliation of all entitlements due to internal and external clients against receipts on securities that are subject to corporate actions
  • Provide supervisor support when required
  • Perform first level approval sign off
  • Management of risk, collating and applying instructions for any elective events against the security holdings
  • Allocation of new securities to position holders where stock is received as the result of a corporate action
  • Liaise with internal and market counterparts to achieve satisfaction of claims due in respect of open/failing trades
  • Management and active resolution of break items
  • Support and cover for team colleagues during period of extensive volume, holiday and cross training
  • Involvement is Strategic System UAT and Requirement Gathering
  • Adhere to Corporate hygiene in a timely manner
  • Understand and adhere to Restricted List and Sanction processes
  • Support any market and business initiatives
  • Daily management of Alerts and Checklist tasks
  • Extensive years of Corporate Action experience in a broker dealer environment is required
  • Exposure to PB, Swap, Firm or Stock Lending beneficial
  • Able to deal with high pressure situations and ability to prioritise in a timely manner successfully is essential
  • Good risk management approach
  • The incumbent needs to be numerically and computer literate due to the numerous system applications
  • Must have eye for detail
  • Must have good excel, Word and PowerPoint skills
  • Good communication and client service skills
  • Educated to A-Level standard minimum
59

IS Prof.intermediate Analyst Resume Examples & Samples

  • Implement established procedures, policies and audit guidelines defined by the GIDA organization
  • Support complex bulk customer requests for comparable granting of entitlements
  • Collect and analyze evidence to coordinate with internal/external compliance and auditing agencies / officials
  • Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams
  • Bachelor’s degree or higher desired or the candidate should have proven equivalent work experience
  • Must have experience in Citi’s ICG Applications, with special focus on EEMS (Enterprise Entitlement Management System)
60

Engineer Intermediate Analyst Resume Examples & Samples

  • Key contributor to the OraaS back end automation effort
  • Over 7 years of industry experience
  • Responsible for 70% of OraaS automation workflows
  • Consistently good collaborator with the rest of the team
61

IT Project Intermediate Analyst Resume Examples & Samples

  • Collect, analyse, and summarize information and trends
  • Act as a change agent to facilitate value-added improvements
  • Summarize project and portfolio information and present to Senior Management
  • Partner with other team members to achieve organizational objectives
  • Review and assess existing processes to create business case for improvement
  • Prioritize and juggle multiple deliverables
62

IS Ops Intermediate Analyst Resume Examples & Samples

  • Identifying, researching, validating, and exploiting various different known and unknown security vulnerabilities on server and client side
  • Vulnerability Assessment tools, e.g. Nmap, Nessus, Qualys, etc
  • Exploitation frameworks, e.g. Metasploit, CANVAS, Core Impact
  • Social Engineering campaigns, e.g. email phishing, phone calls, SET
  • Understanding of OSI model
63

Engineer Intermediate Analyst Resume Examples & Samples

  • Minimum 2 years system administration experience with Cognos BI Suite and 1 year of experience with Cognos BI 10.2.x
  • Experience with QlikView v10 and v11 a Strong Plus
  • Hands-on experience with multiple operating systems AIX, Linux, and Windows, additional knowledge on VMware will be a plus. Experience with package management in Web Applications Servers as (WebSphere/Weblogic)
  • Solid scripting knowledge in Shell and knowledge in developing BI solutions
  • Solid Knowledge on SQL language and experience with multiple RDBMs
  • Outstanding communication, organization, time management, and interpersonal skills
64

ISO Intermediate Analyst Resume Examples & Samples

  • Organized, self-motivated and able to work independently with minimal supervision in a fast-paced environment and with tight schedules
  • Experience in either IT Analysis/Data Mining/Reporting
  • Project Management, Information Security or Control and Compliance will be an added advantage
65

AML Optimization Intermediate Analyst Resume Examples & Samples

  • Providing training and mentoring to analysts on investigative techniques, internal systems, products and money laundering policy and regulation
  • Providing assistance on ad-hoc projects, as needed
  • Assisting in the development and implementation of improvement plans as each baseline Optimization review is completed
  • Representing the Optimization team in a highly visible initiative and interacting with Lines of Business, Technology, and Compliance to successfully complete optimization reviews
  • Serving as Subject Matter Expert for multiple products in the analysis of alerts and investigation of transactional activities to detect any suspicions of money laundering or terrorist financing activity
  • Performing peer review of investigations to ensure appropriate dispositions have been recommended by analyst
  • Interacting with statisticians throughout the Optimization process
  • Conducting searches, gathering data and recording evidence from Citi internal systems, the internet, commercial databases and enquiry with business or Compliance contacts within Citi. Create and maintain case write-ups
  • Working knowledge of and the capability to implement multiple sets of procedures
  • Minimum 1+ years experience in AML Monitoring
  • Good understanding of AML Monitoring Processes
  • Ability to interact effectively with different levels of management and to operate with excellent corporate work ethics (timely, honest, respectful and considerate to co-workers)
  • Ability to be trained on procedures for different products
  • Fluent command of Spanish as well as English (required)
66

BP&A Intermediate Analyst Resume Examples & Samples

  • Operate under general or minimum supervision and perform duties with an opportunity for judgment
  • Consults with functional unit management and other personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access
  • Assess and validate activities to determine if a solution has fulfilled the requirements
  • Participates in user acceptance testing and testing of new system functionality
  • Develops training curriculum and conducts formal training sessions covering assigned systems
  • BA/BS degree with 2+ years of relevant experience in technical writing, process
  • Excellent written and verbal communication, particularly within the realm of
  • Proven track record of successfully working with and creating requirements for a
67

IT Project Intermediate Analyst Resume Examples & Samples

  • Workload management and planning skills
  • Financial management skills within the project context
  • Communication (verbal and written) and presentation skills
  • Negotiation and conflict management skills
  • Strong MS Office skills
  • Working knowledge of project tools is an advantage
68

BP&A Intermediate Analyst Resume Examples & Samples

  • Oversees and manages customer inquiries through to resolution
  • Manages ad-hoc reporting requests, including data mining to support analytics for customers
  • Monitors SLAs for products in production and facilitates issue resolution and external communication by partnering with leadership team
  • Maintains a logical and well-organized central documentation repository for all processes
  • Responsible for requesting and monitoring of production releases for all products
  • Support of any reporting requiring manual intervention
  • BA/BS degree with 2+ years of relevant experience in data analysis OR 4+ years of equivalent, relevant experience
  • Excellent written and verbal communication, particularly within the realm of customer correspondence and analysis skills
  • Sufficiently capable in writing simple to complex SQL queries
  • In-depth knowledge of Microsoft Office products, with advanced experience in Microsoft Excel and Access
  • Demonstrated problem solving and analytical skills with the ability to effectively conduct root cause analysis
  • Commitment to continuing education, professional development, and awareness of emerging development technologies
69

BP&A Intermediate Analyst Resume Examples & Samples

  • Support Global Project Managers with flagship initiatives
  • Work in a demanding team environment
  • Project discovery and due diligence
  • Vendor discovery
  • Stakeholder identification and engagement
  • Support technical and operating model working sessions
  • Research and development for technology solutions and industry standards
  • Work on initiatives and improvements related to project management methodology
  • Deal effectively with senior and technical managers
  • Tracking of project deliverables
  • Provide coverage for Project Managers
  • Identify value add trainings, white papers, and other research vehicles
  • Must be proactive and diligent on task assigned with minimal supervision
  • Ability to meet deliverables and timelines for predetermined as well as ad-hoc tasks
  • Articulate and effectively communicate, both orally and in writing, with an energetic, charismatic and approachable style
  • Flexible with the ability to multi-task and make real-time adjustments to scope and priority
  • Ability to create meaningful and strategic communications and presentations with an emphasis on visualizations
  • Excellent interpersonal skills - able to deal with a range of senior/junior staff across a number of departments
  • Must be able to structure, plan, and execute strategic initiatives with the right project discipline with minimal supervision
  • Strong skills in relationship building
  • Commitment to quality, attention to detail, and continuous improvement
  • Focus on delivery and execution
  • Strong mathematical or analytical background with keen attention to detail
  • Must be able to take initiative and ask probing questions to identify risks and opportunities
  • Contact Center knowledge
70

Engineer Intermediate Analyst Resume Examples & Samples

  • Ability to perform complex and varied assignments in support of the team’s scope of work
  • Planning, multi-tasking, and prioritization skills
  • Strong people, process, and business focus
  • Cisco Certified Network Associate(CCNA) knowledge of Cisco routers and switches, knowledge of routing protocols like RIP, EIGRP, BGP and OSPF and LAN switch technologies including spanning tree
  • Knowledge of data networks within the various enterprise levels from branch/ATM's, Campus sites, WAN circuit technologies and Data Center network technologies and 3rd party technologies
  • Ability to liaise with the PM, discuss business requirements directly with the business, communicate potential options and solutions both in layman terms to the business but also in technical speak to the implementers of the solutions and the peers reviewers of the design
  • There are also requirements to work with 3rd party companies that the business need to communicate with and talk ad exchange complex information so that the end to end communication works
71

BP&A Intermediate Analyst Resume Examples & Samples

  • BA/BS degree with 2+ years of relevant experience in technical writing, process flow, and/or analytical capacity OR 4+ years of equivalent, relevant experience
  • Excellent written and verbal communication, particularly within the realm of technical writing and analysis skills
  • Proven track record of successfully working with and creating requirements for a team of developers with the ability to establish and maintain strategic relationships with peers, project managers, and other constituents and adjust priorities and scopes of work as needed
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Engineering Intermediate Analyst Resume Examples & Samples

  • Perform an in depth discovery to capture what the business is truly attempting to accomplish
  • Partner with other team members outside or within Contact Center team during different phases of the project
  • Work aligned to the process stablished
  • Leverage tools already defined to collect requirements and produce Level 0 cost
  • Facilitate internal design reviews /adherence to the internal process
  • Participate in vendor design review calls
  • Produce designs for CORE contact center environments aligned with the strategies of the Corporation
  • Produce weekly reports of the status of the projects
  • Drive Technical design and documentation
  • Project management and engagement/adoption management
  • Business requirements and technical translation skills
  • Able to facilitate small working groups to resolve technical issues
  • Develop communication plan under supervision of senior leadership
  • Maintain reporting and standard documentation repository and internal social communications experience
  • Significant soft skills regarding relationship building
  • Strong process oriented experience
  • Advanced PC skills and Microsoft Office tools required
  • Ability to read, comprehend and develop business requirements
  • Detail and customer focused mindset
  • Able to work in a fast paced agile manner in a continuous delivery model
  • Have the ability to think and act strategically. Think steps ahead of the impact of their decisions
  • Must have the ability to learn new processes, technologies and ne domains to advance the program goals
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Rohq-gida-intermediate Analyst Resume Examples & Samples

  • Able to perform complex ID provisioning such as developer, bulk and Admin IDs andbasic Functional ID related processes
  • Able to perform complex ID provisioning such as developer and Admin IDs andbasic Functional ID related processes
  • Able to constructively participate in e2e projects
  • Interprets the principle of Information Security concepts and policies, develops and implements into day-to-day work
  • Ability to explain basic principles behind IS/GIDA policies and guidelines
  • Assists in development of others
  • Seeks some input from others
  • Able to comprehend most risks in decision making
  • Involved in making mid-level decisions
  • Self-accountable for goal achievement
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Rohq-gida Intermediate Analyst Resume Examples & Samples

  • Assist the team on compliance calls, meeting with Audit. Collect and analyze evidence (deliverables) with internal/external compliance and auditing agencies / officials
  • Demonstrates strong understanding of the respective Citi products, processes and policies. Initiates process changes, suggestions based on Lean methodology
  • Understands Project Management principles . Able to constructively participate in e2e projects. Able to lead small projects
  • Maintain excellent availability to achieve strong results
  • Understands decision making process. Seeks some input from others. Aware of all risks associated with own work and team. Able to comprehend most risks in decision making. Involved in making mid- level decisions
  • Minimum High School Degree, however Bachelor's degree or higher desired or the candidate must have proven equivalent work experience
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IS, COB & Controls Intermediate Analyst Resume Examples & Samples

  • Coordinate Business As Usual (BAU) activities, overseeing Risk & Control activities. Provide assistance to application owners/management team to ensure Risk & Control issues and initiatives are addressed timely
  • Assist technology teams in responding to audit requests, perform review of deliverables for completeness and accuracy as needed
  • Work with the Risk & Control teams to analyse latest program and project scorecards, preparing execute summary reports for IT & Control management
  • Perform Managers Control Assessment (MCA) testing of IT General Controls. Analyse test results and open corrective action plans as needed. Identify emerging risks and prepare Quarterly Risk Assessment (QRA) documents to summarize overall MCA results
  • Facilitate compliance with Citigroup Policies, Standards and Regulations, such as but not limited to Sarbanes Oxley (Sox-404), Dodd Frank, Volcker, Operational Risk, Export License, Vendor Management, Data Privacy, etc
  • Perform and report on trend analysis, identifying opportunities for process improvements
  • Minimum 3 years of experience in Audit, Information Security or Risk Management
  • Experience performing IT Business Analysis, Project Management or similar work is an advantage
  • Strong knowledge of Microsoft Office with Excel, Outlook, and PowerPoint skills (VBA, SQL is a plus)
  • Ability to analyse large amounts of data, decipher items relevant to the development unit covered, and determine corresponding risk
  • Possess the ability to develop and maintain good working relationships with various levels of management
  • Industry certifications, such as CISA, CISM, CRISC, CISSP would be an advantage
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MYS Ctsm Kl-global ID Administration Intermediate Analyst Resume Examples & Samples

  • Assist the team on compliance calls, meeting with Audit. Collect and analyze evidence (deliverables) with internal/external compliance and auditing agencies/officials
  • Able to perform complex ID provisioning such as developer, bulk and Admin IDs and basic Functional ID related processes
  • Conduct Citi Information Security Administration Repository Inventory maintenance
  • Able to perform complex ID provisioning such as developer and Admin IDs and basic Functional ID related processes
  • Understands Project Management principles
  • Able to lead small projects
  • Interprets the principle of Information Security concepts and policies, develops and implements into day-to-day work. Ability to explain basic principles behind IS/GIDA policies and guidelines
  • Providing coaching to other team members
  • Understands decision making process. Seeks some input from others
  • Understands change theory and how to manage resistance. Promotes the positive outcome of the change initiative
  • Minimum High School degree, however Bachelor's degree or higher desired or the candidate must have proven equivalent work experience
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Gida Migration Intermediate Analyst Resume Examples & Samples

  • Work closely with Service Delivery, Risk and Control and the Process Standardization teams
  • Manage risk, dependencies, and issues to ensure that migrations complete on time
  • Working with Senior Team members on the team to develop reports, project charters, project plans for migration projects
  • Have good understanding of how GIDA team interacts with others in accomplishing the objectives of the area
  • Extensive experience in projects or other shared services/administration function, preferably on ID and access management
  • Enhanced knowledge of Microsoft Office products, i.e. Word, Excel, PowerPoint, Outlook and MS Project
  • Ability to work with a variety of people from all areas of Citi
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Transaction Services Intermediate Analyst Resume Examples & Samples

  • Support Medium Intensity client base on all Account Opening and Account Maintenance needs
  • Support the pre-implementation process, attend kick off meetings, assist in deal structuring
  • Perform a complete review and due diligence of the documentation ensuring all Citi, Constitutive documents provided are in order as per the country of account opening and in line with all legal and regulatory requirements
  • Review and execute all account maintenance requests as received from clients
  • Building relationships around the EMEA branch network, initiating changes as deemed appropriate to improve cycle times / improve the client experience
  • Experience in Documentation Review, Legal or KYC space
  • 2nd European language beneficial
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Project Intermediate Analyst Resume Examples & Samples

  • Performs daily Fed presentment processing payments and returns for all TC’s transactions
  • Performs research and follow-up on applicable customer inquiries from various correspondence received daily for appropriate resolution that could involve a stop payment on issued check(s) or refund on presented check(s). This task also involves assisting to maintain inquiry log on all correspondence and entering information in the main system to perform required customer transaction(s)
  • Support/perform the TC’s escheatment of funds to each of the states per applicable escheatment filing laws
  • Support/perform the Holder Reimbursement process to recover liability resulting from the presentment of TC’s previously escheated to states
  • Review pending recovery balances to allow for timely submission of refund claims previously escheated to the states
  • Interface with various states to ensure data integrity for claims
  • Perform timely follow-ups to secure recovery of outstanding claims
  • Monitor balances to remain compliant with GIL aging standards
  • Prepare and perform funds transfer requests in appropriate currency
  • Analyze transactions to identify potential fraud or financial discrepancies and initiate the investigation and recovery process as deemed necessary
  • Assist in resolution of ad hoc customer queries and complaints
  • Support periodic Continuity of Business testing and records retention program and perform other business duties as assigned
  • B.S. or 5 years experience
  • Proficient with MS Word and Excel
  • Experience in operations, account reconciliation, client services, collections, system testing
  • Knowledge of US Escheatment law is a plus, but not required
  • Detail oriented, highly organized, flexible
  • Ability to perform with minimal direction and supervision
  • Ability to work with multiple systems and processes
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BP&A Intermediate Analyst Resume Examples & Samples

  • Candidate must demonstrate ability to solve complex business problems through comprehensive data analysis and/or process re-engineering and concisely present and defend recommended business solution
  • Ability to communicate effectively in non-technical terms at all levels of the organization
  • Must be able to organize and prioritize multiple assignments to meet tight deadlines
  • 1-3 years of development using SAS and/or SQL/Oracle experience required
  • 1-3 years UNIX experience desired
  • Proficiency with MS Excel and PowerPoint required
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Gida-intermediate Analyst Resume Examples & Samples

  • Strong understanding of the respective Citi products, processes and policies
  • Ability to review processes in accordance to Citi Policies
  • Conduct Citi Marketplace product maintenance
  • Perform complex ID provisioning such as developer and Admin IDs andbasic Functional ID related processes
  • Checks and reviews implementation of already established security procedures within the framework of specific system assignments, focusing on the full scope of GIDA Service Catalog requirements for simple thru complex, multi-tiered applications
  • Responsible for the service/compliance quality and accuracy
  • Demonstrates strong understanding of the respective Citi products, processes and policies
  • Lead small projects
  • Ssists in development of others
  • Aware of all risks associated with own work and team
  • Involved in making mid- level decisions
  • Understand Citi, organization and department vision, strategy and goals
  • Understands effective interpersonal techniques
  • Minimum high school degree, however bachelor's degree is an advantage
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Gida-intermediate Analyst Resume Examples & Samples

  • Assist the team on compliance calls, meeting with Audit.Collect and analyze evidence (deliverables) with internal/external compliance and auditing agencies/officials
  • Aware of all risks associated with own work and team. Able to comprehend most risks in decision making
  • Minimum High school degree, however bachelor's degree is an advantage
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IT Business Intermediate Analyst Resume Examples & Samples

  • Financial Modeling of Projects spends to ensure accurate spend projection
  • Own the IEP review & process from the PPM space
  • Project, review and communicate the allocations for Projects
  • Governance of the actual spends
  • Weekly/Monthly review and reporting of spend status
  • Manage ad-hoc analysis and reporting requests from CTI APAC Management
  • Work, liaise and coordinate with the Regional/Global CTI Teams, Project Managers, Regional Domains Heads and Team Coordinators, and also operational partners like Finance
  • Very numerate with excellent excel skills
  • Strong skills in financial planning, presentations and communication
  • Strong meeting organization and facilitation skills, experience and ease in interfacing with Senior Management and technical support teams
  • Analytical, flexible, team-oriented, have good interpersonal and follow up skills with strong attention to detail and ability to multitask
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Gida-migration Intermediate Analyst Resume Examples & Samples

  • Establish relationships with Service Delivery teams to improve migration efforts and end result
  • 5 years Project Management experience is required, preferable experience in transition projects or standardization projects
  • Knowledge and experience managing AD/Wintel domains and user provisioning will be in plus
  • Good Presentation skills
  • Skilled communicator who can influence solutions with business partners
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Rohq-gida-gida Intermediate Analyst Resume Examples & Samples

  • Knowledge with security/risk administration and management
  • Knowledge on regulatory and audit processes/requirements gathering
  • Ability to present to middle and senior management
  • Knowledge on project management
  • Intermediate knowledge on monitoring and support tools required for review and reconciliation (i.e. Microsoft Excel, Macros)
  • Ability to lead, manage and coach a group of diverse individuals
  • Ability to communicate well with different levels and dynamic types of stakeholders globally
  • Ability to develop strategies for QA and process improvements
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Engineer Intermediate Analyst Resume Examples & Samples

  • New software assessment within ETL Data Integration domains
  • Download software from vendor site, install in LAB, validate and run pre-defined test cases
  • Security assessment, CIVA tests, TDLC completion,
  • Integration with ETL automation workflows
  • RFT, RFP, RFI communications
  • Performance tests, comparison between ETL tools
  • SME consulting for ETL products, and support to APAC, EMEA as well as NAM
  • 4+ years overall IT experience
  • 3+ years ETL development experience, creating projects, setting up variables, server and parallel environments,
  • 3+ years of experience in running ETL jobs in production and troubleshooting ETL Platform and client issues to root cause
  • Installation, administration and maintenance of ETL software and solutions
  • Hands on experience with ETL tools
  • Strong understanding of UNIX platforms, and programming with shell scripts
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Project Intermediate Analyst Resume Examples & Samples

  • Bachelor's Degree or equivalent experience preferred
  • Recovery experience preferred
  • Able to communicate both verbally and written in a clear, concise manner
  • Ability to facilitate meetings with stakeholders from multiple business functions and levels
  • Ability to determine timelines and set achievable deadlines
  • Adaptability to fast changing environment
  • Build relationships
  • Self-starter willing to dive into details of processes and multi task to successfully complete projects on time
  • Microsoft Office proficiency a must
  • Visio experience preferred, but not required
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Rohq-gida-intermediate Analyst Resume Examples & Samples

  • Able to handle complex escalations, problems independently by utilizing key information security administration practices, policies and providing excellent customer service
  • Assist the team on compliance calls, meeting with Audit
  • Initiates process changes, suggestions based on Lean methodology
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Hrss BP&A Intermediate Analyst Resume Examples & Samples

  • Primary function will be to lead in the design and execution of system enhancement for the Connect One IVR (Interactive Voice Unit) infrastructure and its proper operation, configuration, and support including optimizing the user experience and ensuring the changes meet business and technical requirements while maintaining a reliable recording system
  • Configures and manages tables, prepares process documentation, and analyzes system capabilities to resolve requests for process, configuration, output, input, and controls
  • Must be able to define and coordinate user and business requirements, analyze solutions, develop business case justifications and submit recommendations for system and/or workflow improvements for HR system support
  • Work with development team supporting applications and systems which interface with the Connect One IVR to resolve issues as well as implement improvements
  • Evaluate all options available and identify the pros and cons for each option as they relate to system processing, business processing, time and cost and recommend the best possible solutions and estimates. Understand impacts to the HRSS environment
  • Manage multiple voice recording projects globally and ensure standards and delivery of solutions are to Citi standards and within time and budget
  • Provide technical guidance to colleagues and document new, as well as update existing, policies and/or procedures
  • Contributing to business analysis to develop processes and toolsets to support both global partners and our Shared Service business partners
  • Call Center Expertise in one or more of the following disciplines - ACD, Avaya PBX, ASAI, GeoTel, SBC, Network IVR, and Voice and Data Networks
  • IVR (Interactive Voice Response), VRU (Voice Response Unit) or Complex Table Management experience preferred
  • Knowledge of network and web related protocols a PLUS (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS, routing protocols)
  • HRMS or People Soft expertise a plus
  • Self-starter, with the ability to "think outside the box", applying knowledge and experience to ambiguous situations which may require flexibility in decision making to resolve an issue
  • Required to be organized, possessing project management skills, and strong follow-up skills
  • Able to set goals and complete deliverables with minimal direction and/or support, as well as the ability to identify and escalate broader issues
  • Must be able to work in cross functional team environments, possess good interpersonal skills, while being able to work independently
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Project Intermediate Analyst Resume Examples & Samples

  • Must have a high level of intellectual curiosity
  • Must be highly proficient in Microsoft Office Suite, specifically PowerPoint and Excel (v-look ups, pivot tables, macros, "as if" statements, etc.)
  • Excellent written, verbal and interpersonal communication, organization, analytical and statistical skills
  • Critical thinking skills and the ability to quickly assimilate new information
  • Experience in Customer Experience analysis, including web analytics, customer segmentation analysis, contact center analysis, marketing analytics, etc. preferred
  • Adobe Analytics and/or Tealeaf experience preferred
  • BA/BA or equivalent work experience required
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BP&A Intermediate Analyst Resume Examples & Samples

  • Bachelor’s Degree or equivalent experience is preferred
  • Familiarity with financial reporting and budgeting preferred
  • Intermediate Microsoft Excel skills, including familiarity with macros and advanced formulas
  • Intermediate Microsoft Access skills
  • Ability to adhere to strict deadlines
  • Attention to detail and accuracy extremely important and vital
  • Demonstrated analytical research and resolution skills
  • Excellent Communication skills—both written and oral
  • Ability to build relationships and work effectively both within a work group and across operational departments
  • Ability to multi-task and prioritize diverse and changing workload
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Migration Intermediate Analyst Resume Examples & Samples

  • Execute the migration activities working closely with the service delivery organizations who will manage the work
  • Prepare reports on progress and manage all risks and issues for migrated processes
  • Perform tasks in accordance with the policies of Citigroup
  • Presents, facilitates and leads assigned minor or medium level migration projects using methods of culture-appropriate data gathering and analysis, project management and state of the art presentation and platform skills
  • Provides event follow-up to monitor the progress of planned migrations to assure timely action, appropriate management support, and achievement of expected benefits
  • Knowledge of application security compliance processes and systems is a key requirement
  • Knowledge of access management processes in Citi including usage of systems like CSI, EERS, CISAR, Archer
  • Has to be able to pay attention to details, and demonstrate logical thinking
  • Self-motivated, ability to work in virtual team
  • Has to take initiative, and be creative and flexible
  • Excellent customer service orientation, interpersonal, negotiation skills and ability to set priorities and work under pressure and deadlines
  • Proven ability to drive and execute innovative solutions and strategy into daily processing
  • Possessed of good negotiation and troubleshooting skills
  • Must have excellent written and verbal communication in English
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Enterprise O&t-is Professional Intermediate Analyst Resume Examples & Samples

  • Strong technical and/or IT audit background in/practical knowledge of a wide variety of technologies. Technologies include server infrastructure & operating systems, network & web infrastructures, database architecture and intrusion detection/prevention systems
  • Self-driven performer with established skills in tracking self and project performance, anticipating and recognizing problems and escalating issues appropriately
  • Strong ability to interact and communicate both written and verbally with people at all levels, both technical and non-technical, in a dynamic environment where interactions are not always in person
  • Must be flexible to ensure assessments are performed by the mandated compliance date and be able to manage multiple assessments simultaneously
  • Industry certification such as CISSP, CISA or CISM strongly preferred, however, equivalent education degrees will be considered. Candidate without industry certification will be expected to obtain industry certification within one year
  • Experience that is considered a strong plus: performing information security assessments; providing information security guidance to business stakeholders; interpreting and applying information security policy and standards
  • Position requires travel (both US domestic and international - Canada) on an average of 35%. Most travel is 1 - 2 night business trips several times a month
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Rohq-gida-intermediate Analyst Resume Examples & Samples

  • Provide security oversight and review of access entitlements to infrastructure resources
  • Define secure configurations leveraging advanced technical knowledge and problem solving skills with infrastructure applications, database, Unix servers and privileged appliances or devices
  • Coordinate with business and technology units regarding development and delivery of information security solutions
  • Collaborate with GIDA teams to develop and implement strategies to identify gaps, manage and mitigate risk within GIDA and Citi as a whole
  • Assist the Team Lead or Manager on Risk & Controls, Internal and External audits requirements, forecasting and reengineering initiatives
  • Assist the Team Lead or Manager in employee engagement activities and VOE initiatives
  • Identify and develop continuous improvement or optimization program for existing processes and procedures
  • Assumes informal/formal leadership role within the teams; involved in coaching and training of new or junior team members
  • At least 3-4 years’ experience in Information Technology job function, or related field
  • Fundamental knowledge in Wintel platforms and systems - concepts, commands and scripts
  • Ability to multitask and able to work independently with minimum supervision
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Gida Marketplace Solutions Intermediate Analyst Resume Examples & Samples

  • Create and maintain Citi Marketplace (CMP) products in different tools, systems based on properly authorized requests, or Quality Assurance instruction
  • Provide customer and systemic support regarding GIDA’s CMP products and tools via phone, e-mail and virtual request or incident management systems
  • Keep procedures up to date and adhere to them
  • Programmer’s mindset
  • Excellent verbal and written communication skills in English and at least one more regional language
  • Ability to work both individually and in team in order to accomplish team goals
  • College or university degree is preferred
  • SSCP/ITIL certificate is advantage
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BP&A Intermediate Analyst Resume Examples & Samples

  • Project / Process Management exposure
  • Workforce Management knowledge
  • Technology exposure (infrastructure, development, and/or system administration)
  • Voice infrastructure understanding
  • Knowledge of SharePoint administration
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Rohq-esc-bp&a Intermediate Analyst Resume Examples & Samples

  • 3+ plus years of professional, diverse experience across the finance industry, functions, and businesses
  • Experience with presenting and delivering clear messages to all levels of management
  • Strategic project management
  • Outstanding analytical and quantitative capabilities
  • Process improvement skills an advantage
  • Excellent business writing, verbal and interpersonal communication skills
  • High motivated and self-driven with ability to multi-task, prioritize, and manage multiple projects while meeting all deadlines
  • Collaborative work style with the ability to effectively interact with partners across geographies and functions
  • Clear/logical approach to problem-solving in order to break issues down to components parts and identify most important issues
  • Knowledge of MS Office suite, including Excel, Word and PowerPoint is critical to the function
  • Experience in web based development or collaboration tools an advantage
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Intermediate Analyst Resume Examples & Samples

  • Responsibility for ensuring application availability, data integrity and a positive user experience for supported systems
  • Passion for providing superior customer service and inspiring that passion within the team
  • Ability to build effective working relationships with teams and individuals at all levels
  • Strong organizational skills with a proven track record of managing workflow to ensure timelines are met with a high degree of accuracy
  • Superior written and verbal communication skills, including the ability to communicate complex situations and ideas in a clear, simple and understandable manner
  • Solid understanding of the Finance function
  • Strong technical background with hands on experience working with Finance applications, specifically General Ledgers and posting tools
  • General understanding of data flow, data integrity and audit controls
  • Ability to work effectively in an extremely fast paced and evolving environment
  • Proficient in identifying risks and mitigation strategies
  • Proficient in MS-Office applications (Excel, Word, Access)
  • Experience in a Production Support environment, specifically supporting / implementing Finance applications
  • VBA/SAS/SQL experience
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Engineer Intermediate Analyst Resume Examples & Samples

  • Must have at least 5 years experience in IT
  • Must have expertise in leading database products - Oracle, MSSQL, MongoDB, MemSQL, DB2 LUW, Netezza
  • Must have skills in shell scripting
  • Knowledge/experience in coding in Java/.NET is a plus
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Engineer Intermediate Analyst Resume Examples & Samples

  • Extensive experience in design and engineering of HPC solutions that are optimized for a given application
  • Strong understanding of Grid engine technologies (IBM Platform Computing, LSF, DataSynapse, Mesos, Adaptive Computing)
  • Familiar Distributed/Commodity compute; Intel CPU architecture
  • Strong understanding of Linux and Windows kernel and underlying subsystems -- I/O, network, and memory
  • Ability to design, manage, and successfully deliver challenging, multiphase projects within time/budget
  • Ability to define business use cases for alternative compute paradigms (GPGPU/Xeon Phi/FPGA)
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Marketplace Solutions Intermediate Analyst Resume Examples & Samples

  • Perform housekeeping tasks in supported systems
  • 2 year Service Center experience is required
  • General knowledge of HTML, XML, Network protocols and DBA i.e. Microsoft SQL, Oracle, etc. is preferable
  • Strong interpersonal, negotiation, relationship development and prioritization skills
  • SDLC and testing experience is an advantage
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AML Optimization Intermediate Analyst Resume Examples & Samples

  • Assisting in the development and implementation of improvement plans as each baseline Optimization and/or CIP review is completed
  • Representing the Optimization team in a highly visible initiative and interacting with Lines of Business, Technology, Compliance and Operations to successfully complete optimization reviews
  • Apply/adapt changes obtained from training and the implication of any imposed sanction(s) or laws/regulation(s) to the task at hand. Performing detailed investigations and documenting results clearly
  • Conduct enhanced due diligence investigations following Citi policies and procedures
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Rohq-gida-css-intermediate Analyst Resume Examples & Samples

  • Demonstrates strong understanding of end to end Citi products, processes, policies, regulations, and governance
  • Lead and resolve severity escalations and identify root cause and creating corrective action plans
  • Represent GIDA Service Delivery on compliance calls, meeting with Audit. Collect and analyze evidence (deliverables) with internal/external compliance and auditing agencies/officials
  • Approves annual review of Process Control Manual documents associated with specific systems assigned
  • Interprets and guide others in the principle of Information Security concepts and policies; and develops and implements into day-to-day work
  • Responsible for closure and keeping the inventory up-to-date
  • Accountable for accuracy of ISA inventory
  • Leverages Individual Development Plan process to increase performance
  • Addresses performance issues
  • Works with others to identify development needs and resources
  • Utilizes effective interpersonal techniques
  • Understands complex change theory and how to overcome resistance to change. Drives change from start to finish
  • Develop and drive a high-performance team by recruiting the right skills sets for the team and conducting regular one-on-one meetings with each full time staff member, ensure appropriate training is provided to the team, encourage personal development plans and deliver specific ongoing feedback at every opportunity
  • Strong communications, presentations and negotiations skills
  • Education Level: Bachelor's degree
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IT Quality Intermediate Analyst Resume Examples & Samples

  • Demonstrated technical proficiency in PowerPoint , Excel, Word, SharePoint, and MS Access
  • Excellent communication skills, including verbal, written and presentation are required
  • ITIL V3 Foundation certification a plus
  • Ability to deal with unplanned challenges, work through obstacles and make sound business decisions
  • High level of self-motivation and ability to manage multiple activities
  • Ability to apply technical knowledge to identify problems and develop tactical and strategic solutions
  • Ability to establish strong relationships with customers and technical groups to enhance teamwork and improve service levels
  • Ability to influence others with continual process improvement recommendations
  • Strong process, business and Continual Service Improvement focus
  • Ability to use practical experience and analysis to develop creative and innovative solutions
  • Strong problem solving and contingency planning skills
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BP&A Intermediate Analyst Resume Examples & Samples

  • SQL/SAS a plus
  • Knowledge of SharePoint administration a plus
  • Ruby script and C# knowledge a plus, or ability to learn quickly
  • Awareness of EUC policy and administration a plus
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Rohq-gida-intermediate Analyst Resume Examples & Samples

  • Utilize key information security administration applications and tools
  • Ensure adherence to pre-assigned SLO requirements for designated requests
  • Execute client interactions, either by phone or email, with clear, concise terms while adhering to the GIDA Customer Service Guidelines
  • Maintain excellent productivity to achieve strong results
  • Ensure maintenance of established access is kept up to date and active for all systems assigned
  • Under supervision, participate in annual review of PCM documents associated with specific systems assigned
  • Support and participate in assembling facts and input for escalation issues to be submitted to senior team members when necessary
  • Analyze GIDA Service Catalog requirements for Citi’s global customer base within established support thresholds
  • Develop appropriate security solutions compliant with security policy by leveraging knowledge of applicable technical platforms and business processes
  • Implement established security procedures within the framework of specific system assignments, focusing on the full scope of GIDA Service Catalog requirements for simple thru complex, multi-tiered applications
  • Manage risk and risk controls by analyzing the root cause of security issues, impact to business, and required corrective actions
  • Interface with business managers, end-users, and technical staff for provisioning access while exercising independent judgment in analyzing, configuring, trouble-shooting and fulfilling required security solutions including permissions and entitlements for trouble tickets
  • Collect and analyze evidence to coordinate with internal/external compliance and auditing agencies/officials
  • Create, maintain and perform annual review of PCM documents associated with specific systems assigned
  • Provide informal guidance or on-the-job-training to new team members
  • Bachelor's Degree in Computer Science or Information Technology or higher
  • 3-5 years working experience in Information Technology or Information Security or similar fields
  • Background in Unix or Linux system administration or server management, programming or scripting on Open-Source applications or systems
  • Knowledge on or familiarity with infrastructure security tools and components: KDC LDAP, DAP, Powerbroker, Quest - TPAM, CyberArk - Secure and Service Now
  • Good communications skill and can do complex tasks or projects with minimum supervision
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AML Intermediate Analyst Resume Examples & Samples

  • Analyzing alerts and investigating transactional activities to detect any suspicions of money laundering or terrorist financing activity
  • Conducting searches, gathering data and recording evidence from Citi internal systems, the internet, commercial databases and enquiry with business or Compliance contacts within Citi
  • Creating / Maintaining cases
  • Preferred: Experience in banking operations or compliance
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Marketplace Solutions Intermediate Analyst Resume Examples & Samples

  • Bachelor's degree or proven equivalent work experience
  • Excellent verbal and written communication skills in English and at least one more regional language, preferably Spanish
  • SSCP/ ITIL certificate is an advantage
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Gida Marketplace Solutions Intermediate Analyst Resume Examples & Samples

  • Report and track compliance deficiencies to management
  • Ensure ability to continuously improve existing service / quality of processes and to meet the business needs
  • Identify interdependencies between sites and/or processes and work closely with peers to introduce these
  • SSCP/ ITIL certificate is advantage
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IT Project Intermediate Analyst Resume Examples & Samples

  • Quality check funding proposal business case prior to Senior Management approval
  • Ensure capital management system accurately reflects proposal financials
  • Initiate approvals with Senior Management. Ensure expeditious decisioning
  • Manage help desk services provided to project managers throughout the procect lifecycle (initiate, plan, execute and close phases
  • Advise project managers on pm process and tools
  • Understand all aspects of project management tools, including configuration, administration and education
  • Create self help instructional materials of PM process and tools
  • Collect, analyse, and summarize help desk metrics
  • Review and assess existing processes to create business case for service improvement
  • Act as a change agent to facilitate value-added process improvements
  • Prioritize and juggle multiple deiverables
  • Strong workload management skills
  • Use of visual aides for summarizing data
  • 7 to 10 years experience with customer service or finance
  • Proficient in Excel, experience with Pivot Tables and developing reports using formulae, experience with macros and Visual Basic for management reporting preferred
  • Proven ability to manage a function
  • Experience with Balance Sheet and Income Statements
  • Knowledgeable with business case usage
  • Experience with technology and/or projects is a plus
111

Rohq-gida-intermediate Analyst Resume Examples & Samples

  • Interface with business managers, end-users, and technical staff forprovisioning access while exercising independent judgment in analyzing, configuring, trouble-shooting and fulfilling required security solutions including permissions and entitlements for trouble tickets
  • Assemble facts and input for escalation issues to be submitted to senior team members when necessary
  • Ensure maintenance of established access is kept up to date and active
  • Moderate but direct impact through close contact with the businesses' core activities
  • May occasionally provide informal guidance or on-the-job-training to new team members
  • Must have completed a 4-year bachelor's degree or equivalent, preferably in Information Systems related courses
  • 3+ years of experience working in a Mainframe environment
  • Solid skill sets in mainframe security tools is required. RACF profile and resource administration, ZSECURE, TSO/ISPF, z/OS, JCL Utilities and MVS System skills
  • Strong problem determination, solving and analytical skills
  • Able to make responsible and effective decisions
  • With good verbal and written communication skills to technical and non-technical audiences of various levels in the organization
  • Pro-active and possess strong leadership skills
  • Experience in establishing and maintaining effective working relationships with employees
112

BP&A Intermediate Analyst Resume Examples & Samples

  • Partnership with internal clients in order to understand the reporting requirements
  • Timely delivery of requested reports (recurring and ad-hocs) with the highest quality
  • Designing, documenting, creating, testing and maintaining of MIS Tools used for reporting using available tools - Business Objects, Oracle SQL Developer, MS Excel, MS Access, VBA i SharePoint
  • Participation in projects focused on designing and development of Business Intelligence tools according to current business needs
  • Data analysis (on regular basis) using the knowledge from various departments
  • Presenting, to senior managers, work results based on available statistics
113

BP&A Intermediate Analyst Resume Examples & Samples

  • Prior experience with Finance and Risk Systems preferred (but not mandatory)
  • Able to work effectively and efficiently toward goals in a complex, diverse environment with multiple and changing demands
  • Identifies, develops, and initiates innovations and solutions where precedents and procedures might not exist
  • Ability to work with minimum supervision as an individual contributor or as part of a larger team
  • Critical Thinking & Problem Solving Skills: Analyze decisions and action areas strategic direction. Escalates problems that require attention in a timely basis
  • Collaboration: Demonstrates collaboration skills and techniques which appropriately define alternate solutions, resolve conflicts and create lasting productive relationships with clients
114

Gida Intermediate Analyst Resume Examples & Samples

  • Collect and analyze evidence (deliverables) with internal/external compliance and auditing agencies/officials
  • Demonstrate knowledge of formulas and tools within Microsoft applications and use them competently
  • Constructively participate in e2e projects
  • Understands effective team skills and applies them
  • Understands decision making process
  • Aware of all risks associated with own work and team. Able to comprehend most risks in decision making. Involved in making mid-level decisions
  • Relates own work to department, organization and Citi vision, strategy and goals
  • Understands why the organization needs to change to remain competitive
115

BP&A Intermediate Analyst Resume Examples & Samples

  • Candidate must be focused on quality and timeliness
  • Must be proficient with Microsoft Excel, Powerpoint and at least a working knowledge of Access
  • Must possess excellent interpersonal, verbal and written communication skills
  • Organized with the ability to meet multiple deadlines in a fast paced environment with a positive approach toward managing change
  • Ability to influence, resolve conflict and build trust and collaborative relationships
  • Strong bias for action, execution and forward progress
  • Effective analytical and administrative skills
  • High level of integrity
  • Identifies strategy and opportunity areas and provides input on key drivers and recommended solutions
116

Transaction Services Intermediate Analyst Resume Examples & Samples

  • Support High Intensity client base on all Account Opening and Account Maintenance needs
  • Review and execute all account opening and maintenance requests as received from clients
  • Attend regular conference calls with customers to provide updates on the account opening and maintenance requests status, and guidance for the completion of documentation as required
  • Ensuring that all client queries are responded to within 24 hours period
  • Building relationships around the EMEA branch network, initiating changes as deemed appropriate to decrease cycle time / improve the client experience
  • Manage daily/weekly/quarterly operational control related activities as relevant to the role
  • Extensive years banking experience, preferably in the operational environment
  • Previous experience on documentation review/Legal/KYC is preferred
  • Customer communication experience
  • Computer literate with knowledge of MS Office application
  • Ability to deliver the results by deadlines
  • Self-motivated and organised
117

AML Ops Intermediate Analyst Resume Examples & Samples

  • Obtain and analyze transactions and transaction patterns related to Foreign Correspondent Bank client activity, validate know your customer
  • Using proprietary, subscription and public databases, research entities related to the transactions
  • Thoroughly and succinctly document the research and analysis related to the financial activity and related entities for an audience that includes: - Regulators - Internal Audit - Relationship Managers - Senior Managers and - Internal Compliance
  • Meet or exceed quality, productivity and timeliness goals
  • Communicate with internal entities, including senior managers and other Citigroup AML monitoring units to ensure findings are incorporated in all aspects of the ICG-GTS AML control program
  • Understanding of the mechanics of Foreign Correspondent Banking (FCB)
  • Highly proficient in MS excel (sort, pivot tables)
  • Knowledge of MS Access is a plus
  • Highly proficient AML investigator with demonstrated experience in AML monitoring
  • Knowledge includes: - Anti Money Laundering Laws and Regulations - Procedural / Policy requirements (including documentation) - Systems Applications used to support investigation process
  • Fluent in English spoken and written
  • Excellent judgment and assessment skills. Successfully employs personal curiosity to conduct in – depth investigations (more than “normal”)
  • Excellent organizational and prioritization skills
  • Follows through to complete deliverables timely
  • Excellent work ethic (respectful, honest, considerate, self-motivated, can work independently without supervision, works well under pressure, readily adapts to changing work priorities, accountable)
  • Excellent communication skills – as evidence by ability to concisely and meaningfully explain and document investigation
  • Demonstrates initiative and creativity in problem solving
  • 1 years minimum of AML monitoring experience of Citi's corporate client accounts: financial transactions/ transaction patterns/counterparties (including the customers of the client), and utilizing KYC documentation and research to evaluating AML related customer risk
  • Finance/Banking background is a plus
  • Minimum Bachelor’s degree or equivalent required. MBA degree desirable
118

Kyc-intermediate Analyst Resume Examples & Samples

  • Responsible for checking all KYC Records within team, and capturing rejection reasons per record checked
  • Mentor and coach Case Managers and New SCMs on an ongoing basis
  • Ensure that relationship/coverage team gets the expected service within the agreed timelines and facilitate calls where deemed necessary
  • Act as the country coordinator (or participate actively when the CM is the country coordinator
  • Demonstrate ability to Lead and Motivate individuals within a pressurized environment
  • Excellent workflow management skills/experience
  • Proficient use of Microsoft Applications: (Word, Excel, Access, PowerPoint)
119

BP&A Intermediate Analyst Resume Examples & Samples

  • Assist with project work
  • Provide Level 1 and 2 problem resolution for users
  • Pick up requests raised by content owners from SharePoint sites and upload/update for citi for you, onboard citi and citi learning content accordingly
  • Maintain the high level of teamwork within our team and within HRSS
  • Project support experience - as a business analyst, tester, or SME. Familiarity with common project assets
  • Preferably 2+ years website related work experience with a Global company (World Top 500 Enterprises) is preferred
  • Knowledge and experience with website design including MS SharePoint 2013 and HTM
  • Ability to clearly document features, technical specifications, and infrastructure requirements for self-produced technical work and job processes
  • Be able to continuously monitor industry trends, technologies, and standards and be able to research, recommend, and apply new technologies as they emerge
  • Able to handle high volume of work & adaptable to change
  • Fluent in Spanish and English, both in written & verbal communication skills
  • Portuguese language a plus
120

Icg-kyc Intermediate Analyst Resume Examples & Samples

  • Graduates or Post Graduates majoring in Business & Systems analysis/ IT /Computer Science. Exposure to Banking is a plus
  • 6-8 years’ experience as a UAT Test Lead & Test execution
  • Knowledge of SDLC methodology
  • Experience in managing Testing activity as a part of Project Management
  • Strong ability in use of Microsoft Applications ( Word, Excel, Access, PowerPoint, Visio)
  • B.Com/BE/BSc/BCS/MBAs or related discipline
  • Certification in Business Analysis or Testing will be an added advantage
121

AML Ops Intermediate Analyst Resume Examples & Samples

  • Reviewing Analysts’ recommendations for further enquiry, escalation or closure
  • Submitting requests for further information in the event of name matches
  • Supporting the successful accomplishment of internal Risk Control, and Self-Assessment (RCSA) policies, as they apply to the department
  • Required: 1 year experience in Sanctions or AML Monitoring
  • Required: Understanding of Sanctions and AML Monitoring Processes
  • Required: Excellent written and verbal communication skills
  • Required: Demonstrated initiative and creativity in problem solving
  • Required: Computer Literate. Proficient in Windows applications, and Internet and commercial database searches
122

IT Quality Intermediate Analyst Resume Examples & Samples

  • Design and development of Selenium automation Scripts for Global Stock record applications
  • Function and regression testing of Global Stock record applications
  • Engage with project stakeholders on a daily basis to help resolve issues and improve automation testing strategies
  • Coordination with users to carry out UAT
  • Foster a spirit of innovation and collaboration in regards to Testing
  • Minimum 6 year hands-on testing experience in Quality assurance
  • Minimum 3 years hands-on experience in Selenium
  • Strong experience in Functional Testing for Capital Market Applications
  • Strong experience in automation scripting language Java
  • Strong familiarity in working within an offshore/Onshore QA
  • Basic knowledge on UNIX and shell scripting
  • Basic understanding of financial market concepts
  • Basic knowledge on Capital Market Domain
  • Self-motivated individual and creative thinker who will take ownership and accountability
123

Rohq-gida-intermediate Analyst Resume Examples & Samples

  • Perform complex ID provisioning such as developer and Admin IDs and basic Functional ID related processes
  • Understands Project Management principles . Constructively participate in e2e projects
  • Experience with Information Security Industry and/or Citi systems and processes is a plus
124

Kyc-intermediate Analyst Resume Examples & Samples

  • 6-8 years’ experience which includes Functional Support , UAT Test Lead & Test execution
  • Knowledge of KYC/AML process or application knowledge of any KYC system
  • Knowledge of Factiva, Google Search or any Name Screening application is an advantage
  • Experience with large programs/projects in a global company is an advantage
  • Strong experience of using defect management tools e.g. HP Quality Centre, ALM
  • Strong ability in use of Microsoft Applications (Word, Excel, Access, PowerPoint, Visio)
125

Wealth Intermediate Analyst Resume Examples & Samples

  • Prepare the monthly Investment Management Fee Statements, Commodity Tax Statements and support for the Corporate Taxation submission
  • Process accounting for the Segregated Funds line of business, includes partnering with external vendors and other business units
  • Prepare quarterly trending analysis on key accounts
  • Prepare monthly, quarterly and annual regulatory filings
  • Prepare journal entries and account reconciliations
  • Provide on-going support to our team's control environment
  • Provide support for regulatory, external and internal auditors by ensuring that requested supporting documents and explanations are provided
  • Assist in the preparation of quarterly reporting packages and presentations for senior management and Board of Directors
  • Prepare ad-hoc analysis as required
126

Project Intermediate Analyst Resume Examples & Samples

  • 3 plus years Operational, testing or business analysis roles supporting applications (EFD, FICO, Apollo, RPLID, Sawgrass, etc.)
  • Experience supporting projects, project management/coordination is a plus
  • Experience managing incidents and using Service Now is a plus
  • Experience with application development and the complexities of distributed systems is a plus
  • Ability to learn new technologies, solves technical problems and multitask initiatives
  • Strong problem solving and analytical capabilities
  • Demonstrated ability to work effectively in a fast-paced, incident-driven environment
127

AML Ops Intermediate Analyst Resume Examples & Samples

  • Bachelor's degree in banking, finance or business preferred or equivalent work experience will be required
  • Minimum of 1 year AML investigations experience required
  • Minimum 2-5 years relevant work experience required
  • Computer literate (Proficient in Windows applications, and Internet and commercial database searches) and have excellent written and verbal communication skills required
  • Banking / Finance / Business background preferred
  • Candidate should be deadline conscience and profoundly detail oriented. Must be autonomous and a highly motivated self-starter with the ability to work with little or no supervision
  • Ability to work well under pressure and demonstrate flexibility
128

Intermediate Analyst Resume Examples & Samples

  • Completing the Basel III capital reporting and associated reports, including the BCARs for TDMC, TDPMC, and CTC
  • Expert in the Summix application to ensure accurate calculation of TDMC, TDPMC, and CTC RWA and BCAR reporting, including reconciliation and validations
  • Being Chief’s point of contact for the business segments and EETS for all Basel III related projects/initiatives affecting TDMC, TDPMC and CTC
  • Completing the E2 Mortgage Loans Return to the Bank of Canada/OSFI and associated reporting on a quarterly basis
  • Supporting the reconciliation and validation of Canadian Retail Banking and Business Banking data for Basel III Reporting/ BCAR, including Retail Banking segment financial data loads into Summix, and validation of results on the BCAR
  • Completing Pillar 3 quantitative tables and other financial public disclosures including Financial Statement Notes and Management Discussion & Analysis
  • Supporting projects and initiatives mandated by regulators, business segments and enterprise-wide requirements which includes end to end testing, documenting business requirements and result recommendation to ensure seamless implementation
  • Identifying, recommending, and implementing process improvements for Chief's
  • Providing ad-hoc reports/analysis as required
  • Must possess strong written and verbal communications skills
  • Must have advanced knowledge in MS Excel and Access
  • Must possess superior multi-tasking skills and the ability to work in a dynamic and changing environment, delivering accurate results on a timely basis
  • Must have excellent organizational and analytical skills
129

Rohq-cto-it Business Intermediate Analyst Resume Examples & Samples

  • Participate in the Citi Time Management System implementations for APAC, EMEA, NAM, and LATAM regions into global instances
  • Ensure all processes and procedures are documented using the required project templates, tools, and standards, with required reviews and approvals by the business owners, regional Subject Matter Experts, Risk and Compliance, and other teams where required
  • Work in partnership with Project Team to discuss, understand, and transfer the business requirements into a set of systematic specifications for development
  • Identify gaps on processes and re-engineer, where appropriate, to maximize efficiency and effectiveness, and ensure they are in compliance
  • Work in partnership with Project Team to ensure that all system documentation has appropriate level of sign-off from the business and internal teams
  • Work in partnership with the Technical Specialists to ensure the functional specifications identified has been met through development
  • Responsible for creating comprehensive test plans and test scenarios; performing system testing and obtaining related testing sign-off
  • Recommend functional solution for complex business requirements by understanding the current process driver and ensuring that all requirements have gone through the process of cost-benefit analysis and feasibility study
  • Co-ordinate with the Project Team, where appropriate, to ensure UAT have been facilitated appropriately
  • Work closely with Technical Specialists on data conversion tasks and execution
  • Work closely with the Project Team in facilitating data management and drive data quality to achieve regional and global dataset
  • Provide progress status of deliverable to the Project Team when required
  • Participate in Regional and Global Change Control Board to discuss and justify change requests
  • May be required to assist in on-going change requests
  • Prior experience in application and functional analysis support (3-5 years preferred)
  • Knowledge of Software Development Life Cycle (SDLC) in a structured global environment
  • Experience writing database queries in SQL is desired but not mandatory
  • Knowledge of HR business processes is desired but not mandatory
130

BP&A Intermediate Analyst Resume Examples & Samples

  • Methodology & Governance
  • Capacity Coordinator supports the Capacity Lead in Regional Capacity Planning monthly process execution
  • Cooperates with global team within area of Capacity Planning
  • Participates in new initiatives connected with Capacity Planning
  • Cooperates with other Teams in order to obtain information and data required in Capacity Planning process
  • Analyses data and provides recommendations to Senior Management (data related to/ impacting Capacity Planning)
  • Professional knowledge of the market capacity models
  • Experience in participation in quality/process improvement activities within a function or division
  • Strong understanding of reporting systems
  • Effectively manage the availability of IT Infrastructures and Services
  • 2+ years equivalent relevant experience in capacity planning
  • Math/Science Bachelor’s degrees or last years of technical studies
  • Experience with VBA and MS Excel/Access tools development
  • Experience with Oracle SQL queries
  • The ability to interact professionally with a diverse group of executives, managers, and subject matter experts
  • Successfully engage in multiple initiatives simultaneously and work independently with users to define concepts
  • Must have intellectual curiosity and a willingness to delve into a problem and understand the root cause
  • Provide the innovated solutions for capacity models
131

IT Business Intermediate Analyst Resume Examples & Samples

  • Minimum of 10+ years of work experience in any Citi call center which should include working as a call center agent and/or a call center supervisor and out of the 10+ years of experience a minimum of 3 years’ experience in call center project implementations regarding various call center technologies is a must
  • Substantial Call center operational knowledge is a must
  • Must be aware of the different technologies used in the call centers such as Avaya CMS/NICE/ICM/IVR etc
  • Having understanding of the complexities involved in a call center implementation
  • Ability to influence stakeholders across all levels in particular senior business managers
  • Demonstrates thought-leadership, initiative, independence, and willingness to learn
  • Ability to lead and work with teams across multiple locations and time zones
  • Strong relationship management skills to build enduring and productive alliances across partners
  • Able to come up with/propose solutions for business problems with the existing applications/modules in the areas of banking/call center operations
  • Having experience as a trainer is a plus
132

Aml-project Intermediate Analyst Resume Examples & Samples

  • Develop project plans, timelines, and integration plans
  • Oversee the integration of all projects and initiatives into the existing Operation
  • 1-2 years experience in AML operations or related fields
  • Experience in integration of projects as well as skilled in project management
  • Full understanding and working knowledge of Operation methods, techniques, and processes as well as how to work with implementing projects/initiatives
  • Complete requests on time with attention to detail
133

BP&A Intermediate Analyst Resume Examples & Samples

  • Basic knowledge of Financial Services Industry, including some Compliance and Data Quality principles and practices
  • Strong analytical skills required, including an understanding of how to interpret business needs and translate them into application and operational requirements
  • Proven time management skills are necessary as must demonstrate the ability to manage multiple priorities [or tasks], deliver timely and accurate work products with a customer service focus, and respond with a sense of urgency as required
  • Must have effective verbal and written communication skills and demonstrate the ability to work well within a diverse team
  • MS Office Suite (Word, Excel, PowerPoint, Outlook), and Microsoft Project skills
134

ICG Eers Remedy Intermediate Analyst Resume Examples & Samples

  • Initial assessment, triage, research, and remediation of any issues found in the EERS feed
  • Additional duties may include project management, business process improvement, and overall people leadership
  • Communicate QA requirements
  • Analyze and provide feedback to the teams on feed quality analysis
  • Analyze current entitlement feeds to EERS, noting areas of concern
  • Assist other IAM/EERS team members as needed
  • Complete all tasks in connection with the organization’s activity but not detailed in the current job description, charged by the direct manager, supervisor or the functional head
  • MS Excel advanced functions / power user
  • Citi Policy and Standards as it applies to user entitlement reviews
  • Excellent written and oral communication skills in English+
  • Experience working with internal business partner
135

IS Prof-intermediate Analyst Resume Examples & Samples

  • Responsible for initiating communication with existing ISA/Business unit to kick start transition process once migration milestone is determined by GIDA and GIS Management
  • Identify and schedule transition timeline as determined by IS Risk Level
  • SOX and High risk applications to take precedence over Low Risk in the migration schedule
  • Coordinate with existing ISAs and CSS-GIDA teams to attend ISA application training
  • Supervise Transition team officer to identify non-compliances (NCs) in accordance to CISS Policy and Standards
  • Ensure that ISA IDs, software purchase and installation of applications are in place prior to the transition date
  • Assign and supervise Discovery officer to consolidate all NCs for escalation to Application Manager and country BISO
  • Coordinate with all stakeholders to ensure process, deliverables and documentation are in place for transitioned applications in accordance to GIS Transition PCM
  • Support initiatives to implement ID/Profile/Entitlement automation for high financial risk applications to achieve straight-through processing
  • Provide timely metrics and status update to Transition Lead
  • Supervisory and project management skills
  • 3-5 year working experience in Information Security/Technology areas
136

Asset Servicing Intermediate Analyst Resume Examples & Samples

  • Serves as subject matter expert for UAT and training initiatives
  • Participates in activities related to compliance to help minimize losses
  • Train new team members and lower level personnel
  • Serves as special project teams for new initiatives
  • Manages daily operational activities and work with manager to manage day to day workflow
  • Technically skilled in Corporate Actions, operations and technology a plus
  • Demonstrates excellent analytical, risk prevention and judgment skills
  • Able to facilitate discussions and present decisions to management on process improvements
137

MYS Ctsm Kl-asset Servicing Intermediate Analyst Resume Examples & Samples

  • Produce high quality and timely deliverables as stipulated in the Service Level Agreement on Securities Custody processing related functions
  • Work proactively with the respective operations team to investigate and resolve exceptions or clients’ queries
  • Adhere to corporate policies and participate in self-assessment, quality reviews and audit
  • Ensure smooth day-to-day operations service delivery, and provide guidance and support to junior staff
  • Perform routine checks to ensure strict adherence to procedures and controls established within the unit and department
  • Participate in new system release and client testing to ensure seamless transition
  • Adherence of regulatory and bank policies, ensure compliance at all times
  • Should have minimum 3-5 years’ experience in operations is preferred
  • Ability to lead a team to meet all team/individual goals set and to work under pressure
  • Strong execution skills in a multi-tasking mode and follow-up effectively
138

KYC Intermediate Analyst Resume Examples & Samples

  • Interact with clients to obtain KYC and other compliance information and documentation
  • Liaise with Sales Account Managers to ascertain information on the purpose of client accounts, transaction volumes, etc
  • Extensive experience and knowledge of AML and KYC for Corporate Clients
  • Attention to detail with strong follow-up and good judgment
  • Team Player, able to work in partnership with other individuals on day-to-day and long term projects
139

Intermediate Analyst Resume Examples & Samples

  • Proactively interact with relationship management teams and compliance to update system with information until final approval of KYC Record
  • Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun & Bradstreet, Google etc.)
  • Proficient use of KYC applications ( an advantage)
  • University degree in Law, Business/Finance,
  • Math, Economics
140

Engineer Intermediate Analyst Resume Examples & Samples

  • Perform analysis and testing functions in the evaluation of technology solutions and execution of test plans to ensure product meets requirements
  • Provide technical input to the Enterprise Management engineering roadmaps, working in partnership with Architecture and Infrastructure Operations teams
  • Minimum 3 years’ Engineering 3rd party software products
  • Experience in Java programming and shell scripting in Perl, Bourne shell, Korn shell and BASH is a big plus
  • Successful candidate should possess a strong work ethic, good interpersonal and communication skills and a high energy level
  • Collaborator who is quick to seek the help of colleagues and who recognizes the value of teamwork, support and mutual assistance
  • Enthusiastic leader, eager to advance quickly and assume greater responsibility
  • Innovator who can think outside the box and beyond the limits of a position or process and Strong communicator with the ability to articulate new ideas, express and comprehend feedback
141

KYC Intermediate Analyst Resume Examples & Samples

  • Responsible for the execution/completion of KYC Records assigned to the pod and quality control of the completed Records
  • Meet Case Managers on daily basis to discuss WIP KYC Records and for provide feedback to them based on records checked
  • Mentor and coach Case Managers & New SCMs on an ongoing basis
  • Acts as expediter for chasing up 1st level escalations within the BSU organization
  • Act as the country coordinator (or participate actively when the CM is the country coordinator – a) coordinate periodic country calls; b) liaise with compliance; c) be the primary contact for country management for KYC related matters
  • Monitor workflow database daily and ensure that various KYC Records activities are getting competed in-time and as expected
  • Resolve any issues in performance or in quality of KYC Records and escalate to Team Lead / Operations Head wherever necessary
  • Proactively identifies and resolves any other execution risks and issues, escalating Issues to RM Supervisor, Compliance, Operations Head etc. to ensure CADDs progress
  • Responsible for processing KYC Records population, preferably complex cases that need higher level of experience/attention to detail
  • Conduct calibration sessions to standardize knowledge across SCMs
  • Review/implement feedback from Compliance and QA (as applicable) to ensure continuous improvements
  • Monitor their pipeline of work daily (e.g. coming due) and ensure actioned as per agreed timelines Ensure data quality in the BSU/KWT with periodic checks
  • Provide support and cover to the SCMs within BSU on generic activities such as Checker Hub
  • Demonstrated experience of optimization in processes (legal/regulatory adherence an advantage)
  • Knowledge of AML policies and regulatory requirements
  • Innovation and change management implementation
  • Proficient use of Microsoft Applications -(Word, Excel, Access, PowerPoint)
142

IS Prof-intermediate Analyst Resume Examples & Samples

  • Coordinate with TPISA stakeholders to initiate, scope and plan controls assessments of new and existing suppliers
  • Perform assessments on-site at supplier locations or remotely via conference calls
  • Obtain and review supplier responses and supporting documentation to validate supplier appropriate implementation of information security controls. Analyze the information to identify information security weaknesses or non-compliance with Citi standards
  • Produce detailed documentation of assessments and perform threat analyses of gaps identified
  • Communicate supplier information security issues to stakeholders, ensuring their understanding of associated risks and actions needed to remediate those risks
  • Demonstrated in-depth knowledge of concepts, best practices and controls in a breadth of information security areas/domains. These information security areas include governance & risk management, access control, cryptography, physical security, security architecture and design, business continuity/disaster recovery planning, network security, application & operations security and compliance/incident management
  • Self-starter with the ability to manage and prioritize responsibilities through the effective use of time management techniques
  • Team player with proven skills in influencing people without having direct management authority and motivating them to successfully complete tasks within required timelines
  • Undergraduate Degree preferred, but not required, in lieu of related successful and applicable experience, certifications and/or audit experience
  • Position requires travel on an average of 35%. Most travel is 1 - 2 night business trips several times a month
143

IT Business Intermediate Analyst Resume Examples & Samples

  • Collaborate with business and their partners or FinTech on API solution planning and integration
  • Manage cross functional/matrix business stakeholders on solution requirement including mapping business processes, establishing project scope, goals and key value creation
  • Work with business stakeholders and system development team for Functional Specification development
  • Facilitate conflict resolution and able to influence business and technical stakeholders toward a common objective
  • Work with respective stakeholders on UAT planning, execution, identifying project risk and critical paths
  • Provide project dashboard reporting and metrics to business sponsor and key stakeholders
  • Coordinate with country business and technical stakeholders to ensure smooth cut over during scheduled releases
  • Work with business and production management teams to prioritize and resolve critical production issues
  • Degree in Information Technology, Computer science or relevant discipline
  • Experience with Web technologies , retail banking product will be advantageous
  • Process strong problem solving and analytical skill
  • Minimal 1 years’ experience with technology project implementation
144

IT Business Intermediate Analyst Resume Examples & Samples

  • Communicate with clients on requirement; understand business and requirement, as a connector between client/US BA and development team
  • Touch the CITI’s internal data consumers directly
  • Create and review use case/test case according to business requirement, conduct user acceptance testing
  • Understand technology, design and implementation skill, can describe requirement as the way developer understand and answer the questions if local devilment team has
  • Analyze, maintain and even optimize the Data model. The Data include the financial terms, include all kinds of account related data
  • With dynamic skill, can transfer test cases into auto testing scripts as much as possible
  • Minimal 7 years working experience in an IT company
  • Minimal 3 years of BA working experience
  • English speaking is a mandatory
  • Work under pressure, manage conflicts and challenges
  • Good understanding of both financial product and IT technology
  • Knowledge of Java development
  • Experience in finance industry is a good plus
  • Working experience in an international company
145

IT Business Intermediate Analyst Resume Examples & Samples

  • Minimum of 3 years’ experience in analysis of business requirements in insurance domain
  • Should have a thorough knowledge of leverage investments/credit and risk/wealth management businesses, practices and processes
  • Should have worked in a technology environment or guided technology teams in translating business needs into technology solutions/system enhancements
  • Experience of working in a technology product company with focus on insurance/wealth management area is preferred
  • Technical skills - strong knowledge of Microsoft Office products including Excel and PowerPoint, basic knowledge of tools like Visio/TIBCO Business Studio, Blue Print/Raptor, etc
  • Supervise a team of business analysts in business requirements gathering, systems design and analysis, testing, implementation and support of a major application or a series of related applications
  • Develops and communicates with senior management and project team on project status
  • Maintains a close relationship with the technology team to ensure developments are as per business requirements
  • Provides regular inputs into the overall project and program plan, and is accountable for activities and outcomes of specific modules
  • Builds training capabilities for specific modules and helps deliver to appropriate user groups
146

ISO Intermediate Analyst Resume Examples & Samples

  • Applies in-depth understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area
  • Provides oversight to ensure that processes and projects are completed in a timely manner
  • Ensures business compliance with IS policies, practices, and procedures
  • Conducts periodic quality assurance reviews to identify areas of improvement
  • Monitors CAPs and remediation efforts in response to security events, assessment and audit results
  • Contribute to ad-hoc requests and projects as required
  • Facilitate compliance to defined standards and develop tools to assist compliance
  • Participation in Corporate and Regional working groups
  • 3+ years’ experience in IS and at least 3 IS programs including, but not limited to, Audit Reviews, Risk Assessment, Awareness & Training, Identity Access & Management, Data Protection, Incident Management, Vulnerability Assessment. Knowledge of key government regulations and local laws
  • Other Risk Management activities should be as Sector or business IS SME or some risk management role
  • Excellent consulting and problem solving skills
  • Able to work with senior business management to implement IS strategy
  • University degree is desirable, it could be replaced by 3-5 years of experience
  • Exhibit strong influencing / negotiation skills as well as written/verbal communication skills
  • English 60%
147

Project Intermediate Analyst Resume Examples & Samples

  • Strong interaction and influencing skills
  • Thinks creatively and develops innovative solutions
  • Intermediate office product skills
  • Proficiency and experience developing applications in Visual Basic / VBA or Visual Studio
  • Significant experience in managing SharePoint sites and site development
  • Expertise in SQL/query development
  • Experience with SQL, normalization, and other common database practices are required
  • Ability to communicate to all levels with an innate ability to communicate complex and technical information in layman’s terms
  • Ability to work independently and collaboratively with technical and non-technical participants
148

MYS Ctsm Kl-transaction Services Intermediate Analyst Resume Examples & Samples

  • Minimum 6 year working experience working in daily operations environment, and preferably with more than 4 years working experience in related/similar field, especially in Securities/Custody, and/or Global Markets processing
  • Minimum of 2 years experience in people management
  • Specific experience in Securities related functions e.g. Corporate Actions/Asset Servicing, Settlement, SWIFT message and Data Maintenance, Account opening, Custody Tax Services, Cash processing, Settlement or Customer Service will be an added advantage
  • Flexible to work on Malaysia public holidays, and in non-standard/shift hours where required
  • Self-starter with excellent attitude, communication and interpersonal skills High-level of accuracy and attention to detail
149

Intermediate Analyst Global Solutions Resume Examples & Samples

  • Research new models and improve existing models across Global Solutions investment mandates
  • Involvement across the multi asset space, with the investment team involved in forecasting equities, fixed income, and alternative asset classes
  • Improve our portfolio implementation techniques to add value against relevant account benchmarks
  • Contribute to the ongoing dialogue at both a team and firm-wide level to consolidate around an investment outlook
  • Ad hoc requests for supporting our existing and potential retail and institutional business initiatives
  • BA or BS degree, preferably in finance, economics, mathematics or engineering
  • Some knowledge of financial markets and investment concepts
  • Interest and experience in statistics and econometrics
  • Experience in computer programming (Matlab a plus)
  • Strong quantitative and problem solving skills, with the ability to pull together, organize and analyze data and to check the output for accuracy and reasonableness
  • Strong interpersonal skills, with the ability to interact effectively with internal and external business partners
150

IT Quality Intermediate Analyst Resume Examples & Samples

  • Create detailed, comprehensive and well-structured test plans and test cases
  • Estimate, prioritize, plan, and coordinate testing activities
  • Build and maintain test automation stubs / harnesses and frameworks
  • Document and evaluate test results and defects, track and manage defects and work with Development team and business to troubleshoot issues
  • Perform thorough regression testing when bugs are resolved
  • Collaborate and partner closely with program managers, development leads, test leads and production support teams to ensure that software is tested to highest quality
  • Experience coordinating work with Offshore teams
  • Financial Services background a must, with Working on Mortgage Backed Securities will be an asset
  • Strong working experience in writing range of Test artifacts; Test Plan, Test Cases, Test Scripts etc…
  • Experience with Microsoft Team Foundation Server (TFS) a plus
  • Experience in Agile / Scrum methodologies a must
  • Ability to work with a minimum supervision
  • Ability to work with global teams( NY & Shanghai)
  • SQL Queries
  • Strong working Experience (Selenium Automation Tool). Building TestFramework, Writing TestScripts(Java)
  • Scripting languages (Java)
  • Asset – Programming in C # will be an asset
151

Transaction Service Intermediate Analyst Resume Examples & Samples

  • Ensure the billing and collection of fees for all Citi Trust International Trust Centers
  • Participate in the end-to-end monthly, quarterly and annual billing processes including: Billing and collection of all non-US trust center fees, maintenance of standard and special fee agreements, management and monitoring of recoverable expenses, management and monitoring of write-offs and recoveries
  • Metrics reporting and analysis as assigned
  • Participate in/and or lead department projects as assigned
  • Support department operations ensuring adherence to stated policies/procedures
  • Support global operations for the clearing of A/R, A/P items resulting from cash processing
  • Degree or professional qualification in Law, Business, Accounting or related background
  • 1+ years' related work experience in Trust Administration, Operations, Banking or Accounting
  • Strong technological skills, specifically with Microsoft word and excel
  • Strong operational background, preferably in financial services, with the ability to grasp new concepts quickly
  • Excellent organizational skills and ability to work independently and in a team environment
152

Rohq-esc-it Business Intermediate Analyst Resume Examples & Samples

  • Hands-on intermediate skills on MS SQL and Oracle SQL
  • Basic project management skills and experience
  • Knowledge of P2P and BAW
  • Detail oriented and with a sense urgency
  • Must have excellent analytical, problem-solving and decision-making skills
  • Candidate must have strong data analysis
  • Exhibit strong communications and interpersonal skills
153

AML Ops Intermediate Analyst Resume Examples & Samples

  • Utilize a web-based case management tool to track and release cases
  • Conduct matching based on given demographical data
  • Draft inquiries to Compliance Officers globally to obtain customer demographic information for case completion
  • Assist in requirements gathering, design review, and user acceptance testing for new system implementations
  • Provide updates and prepare reports for management and stakeholders
  • Bachelor’s Degree or equivalent experience
  • 2 or more years of research/analytical experience
  • Detail oriented, organized, and analytical
154

O&t-is Ops Intermediate Analyst Resume Examples & Samples

  • Create, Monitor, Acknowledge and Validate change requests in tools for SME Teams
  • Review change records to ensure required fields are filled out appropriately by communicating with the Requestor
  • Validate change rules prior to L2/L3 teams and approve/reject (with reason)
  • Contact/communicate with requestor in case QA is not passed
  • Follow Escalation guidelines
  • Batch Changes as per the batching rules
  • Coordinate and follow-up for Approvals
  • Educate requests on SLAs and status update processes
  • Mediate scheduling conflicts
  • Reschedule change requests, if required
  • Communicate with L2/L3 teams
  • Participate in CAB meetings
  • Manage change requirements inline to the SLA’s committed
  • Join review calls and represent changes related to SecOps
  • Provide regular management reports
  • Knowledge on Security and Network Operations and respective products
  • Working knowledge on ITIL processes
  • Experience with large-scale organizational change process
155

IT Business Intermediate Analyst Resume Examples & Samples

  • Perform daily / weekly / monthly review, reporting and accrual of BAU purchases, Fixed Price / SOW expenses, T&M resource costs, global cost allocations
  • Work, liaise, coordinate with functional team managers and representatives to ensure expenses in Plan and Forecast are updated accurately and completely in the internal system, with full supporting documentation
  • Monitor and drive closure of items requiring corrective actions
  • Provide ad-hoc analysis and reporting requests from CTI APAC Management
  • Support yearly budgeting process to build a robust expense plan, with clear and documented assumptions aligned with business strategy
  • Perform site management responsibilities for CTI Asia Business Management in Chennai
156

AML Intermediate Analyst Resume Examples & Samples

  • Serve as a Subpoena Subject Matter Expert (“SME”) in anti-money laundering investigations
  • Apply SME knowledge to case analysis and investigations of transactional and other activities to detect any suspicions of money laundering or terrorist financing activity
  • Identify opportunities to provide coaching, mentoring, and feedback to individual analysts on the team in order to improve the overall quality of work
  • Identify process and/or system improvement initiatives and suggest resolutions in order to reengineer and improve workflow
  • Independently assess and analyze analyst research results, and conduct complex data analysis applying Subpoena SME knowledge and expertise
  • Responsible for supporting the successful accomplishment of internal Management Controlled Assessment (MCA) policies, as they apply to this department
  • Identify and resolve problems in a timely fashion following established guidelines exercising judgment on problem escalation
  • Ensure compliance with Global, Legal, Corporate and Business policy requirements
  • Proactively identify reputational and other AML-related risks and takes appropriate measures, including proper escalation, to mitigate identified risks
  • Work closely with Team Lead to ensure effectiveness and efficiencies in the team
  • Perform various other duties as assigned
157

IT Business Intermediate Analyst Resume Examples & Samples

  • Maintain and track all green dollar internal & external Functional transfer and ensure completion of MS hierarchy changes and GOC level changes, e.g., GOC creation, GOC rename/remap
  • Manage the CTI green dollar transfers related to IEP on a weekly basis and ensure it is within budget or offsets are identified for the transfers
  • Track and report on CTI Charges for Compliance on monthly basis. Ensure appropriate clients are receiving correct chargebacks
  • Monthly reviews of POs must be conducted to ensure that POs contain sufficient funds to cover upcoming invoices
  • With the financial lock in place, ensure all the required PTSW adjustments for FPC and SW are being made by the business office to align with the Renault records
  • Reviewing files from Mumbai Financial team to ensure accruals are captured accurately on a monthly basis. This is critical as it affects our bottom line financials
  • Ensure creation of Pune job requisition in Taleo and track it to completion
  • Develop, manage and review Rewards & Recognition Program from Pune perspective
  • As a member of CSC Communications Workgroup, manage various events throughout the year at CSC Pune
  • Estimate monthly expenses for Global Compliance Technology, review GOC level financials, and track and report by managed segments
  • Analyze monthly financials and identify inaccuracies and saves
  • Prepare monthly expense trends for the purpose of reporting and further analysis
  • Monitor expenses vs budget to present businesses with opportunities and risks by identifying erroneous bookings and allowing for expedited decisions
  • Collaborate in the budgeting exercises for CTS global and leverage CHAT and Jade to ensure timely and accurate completion of plans
  • Perform ad-hoc GOC Rate calculation, GOC creation/rename, and remap requests. Track and ensure completion of all GOC/MS hierarchy changes in the system with accuracy and with necessary reviews
  • Track initiative level information leveraging PTS for investments and productivity reporting for CTO
  • Track all financial transfer requests between CTS and internal/external groups of CTO
  • Track functional transfers to ensure completion of plan dollars and review of the Functional Transfers post completion
  • Liaise with controllers and ensure correct accruals booking
  • Drive various process efficiencies through standardization of activities e.g. Standardized Investments and Productivity reporting
  • Provide subject matter leadership to the SMTs on the direct financial activities. Provide monthly SMT level direct financial packages and analysis on actual spend versus plan
  • Provide information on the financial re-forecasting cycles and manage the entries in the financial tools
  • Monitor all spend related activities to the AML Expenses and provide financials/back-up information to the AML team. Also, track the AML expenses/forecast centrally and provide monthly reporting packages on direct spends/allocations with global regions
  • Over 5 years of experience with strong proven background in financial reporting, financial systems, managing performance metrics in an entity with global reach and complexity
  • Experience in Citi financial systems/technology charges is a plus
  • Take ownership for projects and leadership in situations
  • Work under time pressured situations
  • Solid project/time management skills
  • Must be a motivated, self-starter who can independently handle tasks with little oversight
  • Demonstrated accountability for role and responsibilities
  • Work with Strategy and Planning Line of Business on the monthly financial client packages along with financial MORs to review the back-up details and provide clarity
  • Analyze the CGICS reports and CTI charges on a monthly basis to uncover save opportunities and to ensure validity of charges and reverse as required
  • Closely liaise with India Regional Managers on headcount reconciliation, management and reporting, budgeting and space management for CTS in Pune
  • For India based resources, assist with staffing metrics and provide periodic reporting on open and closed positions. Liaise with local HR to develop a recruiting dashboard in terms of offer status, interview status, and candidature for open positions
  • The resource will be also be responsible for ensuring all regular reporting and ad-hoc tasks are delivered in a timely and consistent manner across all areas of the organization. The benefit of this role to CTS is the oversight of the delivery of business office services ensuring a focus on accuracy, timeliness, consistency, efficiency and elimination of duplication
158

Gida Intermediate Analyst Resume Examples & Samples

  • Initiating communication with CRM and Business Advisory, Risk and Control, and GPO for involvement in escalation
  • Identifies registers and resolves potential compliance issues. Responsible for closure and keeping the inventory up-to-date. Drive and encourage IS culture
  • Minimum 3+ years’ experience either in an Information Security Administration environment or related field with customer service experience in data management
159

Trans Svs Intermediate Analyst Resume Examples & Samples

  • Bachelor's degree (qualified)
  • Bachelor’s degree in Administration, Engineering, Finance, Accounting or related (Intern and/or truncated)
  • Knowledge of Digital Banking Business
  • Experience in Compliance Area or Risk & Control Functions or Audit
  • Experience desirable in project planning and project/program management
  • Experience coordinating deliverables
  • Financial Sector (Experience of working at a bank or financial institution desired)
  • Strong ability to understand problems and focus on root cause analysis
  • Written communication skills (English/Spanish). Advanced English
  • Ability to handle frustration; work under pressure with tight deadlines and unexpected requirements and priority changes
  • Demonstrates solid project management skills in relation to: project plan development, budget planning, and dependencies identification, identify and manage stakeholders, oriented to deliverables
  • Preferable knowledge in iCAPs system and reporting
  • Processing large data files and multiple data sources to construct reports
160

Rohq-gida-intermediate Analyst Resume Examples & Samples

  • Handle complex escalations, problems independently by utilizing key information security administration practices, policies and providing excellent customer service Assist and participate in severity escalation management
  • Assist the team on compliance calls, meeting with Audit Collect and analyze evidence (deliverables) with internal/external compliance and auditing agencies / officials
  • Checks and reviews implementation of already established security procedures within the framework of specific system assignments, focusing on the full scope of GIDA Service Catalog requirements for simple thru complex, multi-tiered applications Responsible for the service/compliance quality and accuracy
  • Understands Project Management principles Constructively participate in e2e projects
  • Effectively utilizes Talent Management process (ie trainings, goal setup etc) and system Knows how to develop and implement an effective IDP (Individual Development Plan)
  • Understands decision making process Seeks some input from others Aware of all risks associated with own work and team Able to comprehend most risks in decisin making Involved in making mid- level decisions
  • Understand Citi, organization and department vision, strategy and goals Relates own work to department, organization and Citi vision, strategy and goals Understands and creates SMART goals for projects and initiatives Self-accountable for goal achievement
161

Intermediate Analyst Resume Examples & Samples

  • Accurate and timely processing of payments/credits
  • Communicate with related departments to ensure that all credits are matched and booked properly
  • Routinely research and respond to complex inquiries in an appropriate and timely manner, meeting high quality service standards
  • Develop expertise in the billing system (Revport), Recon system (TLM), and other inquiry systems
  • AdHoc requests given by Supervisor
  • Provide adequate support and backup to others as needed
162

IT Business Intermediate Analyst Resume Examples & Samples

  • Formulates and defines systems scope and objectives for moderately complex projects through research and fact-finding combined with an understanding of applicable business systems and industry standards
  • Independently analyzes business client needs, documents requirements, defines and analyzes enhancements and derives test cases
  • Automates processes; assists in redesigning business processes; assists in documenting new technology
  • Translates business requirements into technical solutions
  • Facilitates communication between business units and IT
  • Considers the business implications of the application of technology to the current business environment; identifies risks. Identifies system problems through user acceptance testing and develops solutions; tests systems to ensure projects meet requirements. Prepares reports, metrics and presentations
  • Utilizes good understanding of business analysis procedures and concepts and basic knowledge of other technical areas. Applies good understanding of how the team and area integrate with others in accomplishing objectives
  • Provides informal guidance to new or lower level analysts
  • Bachelor Degree in Computer sciences other Engineering or Financials\Business career
  • At least 3-5 years of experience in project management or business analysi
  • Knowledge of technology processes and policies
  • Experience implementing technology projects
  • Knowledge of corporate banking services and products will be a plus
  • Advanced English language
  • Analytical and critical thinking
  • Problem solving
  • Conflict resolution
  • Effective listening
  • Determination, reliability, selling ideas
163

Gida Intermediate Analyst Resume Examples & Samples

  • Strong understanding of the respective Citi products, processes and policies Ability to review processes in accordance to Citi Policies
  • Conduct Citi Marketplace product maintenance Conduct Citi Information Security Administration Repository Inventory maintenance
  • Demonstrates strong understanding of the respective Citi products, processes and policies Initiates process changes, suggestions based on Lean methodology
  • Understands Project Management principles Constructively participate in e2e projects Lead small projects
  • Interprets the principle of Information Security concepts and policies, develops and implements into day-to-day work Ability to explain basic principles behind IS/GIDA policies and guidelines
  • Providing coaching to other team members Assists in development of others Understands effective team skills and applies them
  • Understands decision making process Seeks some input from others Aware of all risks associated with own work and team Able to comprehend most risks in decision making Involved in making mid- level decisions
  • Understands why the organization needs to change to remain competitive Understands change theory and how to manage resistance Promotes the positive outcome of the change initiative
164

Cbna O&t-bp&a Intermediate Analyst Resume Examples & Samples

  • Preferably with relevant experience in Credit Initiation
  • Strong process and analytical skills
  • Knowledge on credit processes and capable of MIS / SAS programming
  • Ability to translate business strategy to detailed processes with high attention to details
  • Team player and leader with strong people skills
  • Ability to work under pressure and solve problems in an expedient manner
165

Transaction Services Intermediate Analyst Resume Examples & Samples

  • A minimum of 3+ years banking experience, preferably in the operational environment
  • Client focus and process orientation, professionalism and pro-activeness
  • Positive and dynamic attitude to work, ability to work under pressure and deliver results within short timeframes
166

Intermediate Analyst Resume Examples & Samples

  • Manage regulatory reporting processes and compliance with internal or regulatory initiatives
  • Develop and maintain reconciliations and metrics for management reporting and escalation
  • Contribute to the enhancement of a dashboard solution
  • Produce presentations for monthly and quarterly business reviews, including analysis, consolidation, and standardization of inputs from various teams / sources
  • Execute ad-hoc requests for various trading / sales desks
  • Bachelor’s degree required, preferably in Computer Science, Business Administration, Economics, Finance or Accounting
  • Articulate and effective communicator, both orally and in writing, with a proactive approach
  • Self- starter with the ability to multitask and prioritize in a dynamic environment
167

Gida Intermediate Analyst Resume Examples & Samples

  • Handle complex escalations, problems independently by utilizing key information security administration practices, policies and providing excellent customer service
  • Assist and participate in severity escalation management
  • Conduct Citi Information Security Administration Repository
  • Inventory maintenance
  • Effectively utilizes Talent Management process (i.e. trainings, goal setup etc.) and system
  • Able to comprehend most risks in decision making. Involved in making mid- level decisions
  • Understand Citi, organization and department vision, strategy and goals. Relates own work to department, organization and Citi vision, strategy and goals
  • Understands change theory and how to manage resistance
  • Promotes the positive outcome of the change initiative
  • Minimum 2 year related experience in an Information Security Administration environment or related field with customer service experience in data management
168

IT Quality Intermediate Analyst Resume Examples & Samples

  • Design, develop and execute automation scripts using UI Autimation toll and Slelenium
  • Identify, record, document thoroughly and track bugs
  • This challenging role will require the candidate to be involved in the full project lifecycle, to ensure that new developments provide the anticipated functionality, and to ensure current functionality is unaffected
  • A minimum of 5 years’ experience in Testing, ideally working in a split site environment
  • Financial Services backgroundwith Working on Mortgage Backed Securities will be an asset
  • Ability to navigate Microsoft Team Foundation Server(TFS)
  • Ability to write basic SQL Queries
  • Experience with Microsoft UI Automation tool (Programming Language C# )
  • Strong coding knowledge of C# a must
  • Designing/building/ test frameworks
  • Working Experience (Selenium Automation Tool). Building TestFramework, Writing TestScripts
169

Global Investigation Task Force NAM AML Intermediate Analyst Resume Examples & Samples

  • Assisting in the development and implementation of improvement plans as each baseline Scenario Validation Case Investigation and/or CIP review is completed
  • Representing the Scenario Validation Case Investigation team in a highly visible initiative and interacting with Lines of Business, Technology, Compliance and Operations to successfully complete Scenario Validation Case Investigation reviews
  • Serving as Subject Matter Expert, for multiple products, in the analysis of alerts and investigation of transactional activities to detect any suspicions of money laundering or terrorist financing activity
  • Preparing SARs (Suspicious Activity Reports) on suspect transactions. Providing training and mentoring to analysts on SAR writing
  • Interacting with statisticians throughout the Scenario Validation Case Investigation process
  • Create and maintain case write-ups
  • Collecting and evaluating the information and preparing clear, well-written comprehensive reports
  • Minimum 2+ yrs Business/Operations experience
  • Minimum 1+ yrs experience in AML Monitoring
  • Bachelor’s degree or equivalent years of experience
170

Engineer Intermediate Analyst Resume Examples & Samples

  • Certification and engineering tasks specifically relating to Metadata Management Solution and its interface with standard Citi technologies
  • Subject matter expert on Java/J2EE and Client side Frameworks
  • Experience with Web Services development and server Side development using Spring MVC and Hibernate frameworks
  • Experience with Client Side development using EXTJS framework is desirable
  • Working knowledge of Mongo DB will be the added advantage
  • Level 3 Support
171

IS Professional Intermediate Analyst Resume Examples & Samples

  • Excellent understanding of end to end Citi token and encryption, processes, policies, regulations, and governance. Initiates process changes and improvements
  • Perform Certificate and key management
  • Demonstrate complex application or system knowledge, performs UAT, COB and vulnerability assessment testing of new and existing platforms
  • Interacts with vendors, provides feedback and drives product enchantments
  • Ensure adherence to pre-assigned SLO requirements, contribute to MIS reports for designated requests at a personal and team level
  • Demonstrates excellent understanding of end to end Citi products, processes, policies, regulations, and governance. Initiates training courses, process changes and improvements based on Lean methodology
  • Checks and reviews implementation of established security procedures within the framework of specific system assignments, focusing on the full scope of GIDA Service Catalog requirements for simple thru complex, multi-tiered applications. Responsible for the service/compliance quality and accuracy
  • Effectively participates in tasks and projects with others. Encourages others to stretch capabilities
  • Minimum High School Degree, however Bachelor's degree or higher desired or the candidate should have proven equivalent work experience
  • Working knowledge of Encryption and Secure Transfer Platforms
  • Familiar with Secure Protocols FTP/FTPS, SFTP, HTTP HTTPS. PKI and PGP encryption
  • CitiLDAP, Working knowledge of Oracle SQL, Unix Scripting Skills
172

IT Project Intermediate Analyst Resume Examples & Samples

  • Excellent degree in engineering and/or financial field required
  • 5+ years of experience in business analysis or assistant project manager capacity working on technology intensive undertakings or process improvement initiatives
  • Good understanding of financial products like capital markets, derivatives, loans, equities, bonds, deposits, CD’s, various other securities etc
  • Able to summarize critical issues in commentary format along with charts, bar or pie diagrams and able to generate status report for senior and executive management group
  • Identify risk in process and propose/implement controls
  • Proven track record of completing complex work plans and critical path analysis
  • Ideally, experience of agile SDLC and related software development methodologies