Infrastructure Business Analyst Resume Samples
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Infrastructure Business Analyst Resume Samples
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CM
C Murphy
Chet
Murphy
606 Beatty Fall
San Francisco
CA
+1 (555) 416 9880
606 Beatty Fall
San Francisco
CA
Phone
p
+1 (555) 416 9880
Experience
Experience
Chicago, IL
Infrastructure Business Analyst
Chicago, IL
Veum-Gleichner
Chicago, IL
Infrastructure Business Analyst
- Hitting the ground running and working well under pressure
- Developing strong relationships with internal and key stakeholders across the business
- Developing process maps and documenting AS IS / TO BE processes
- Actively research information on Industry changes and announcements, circulate it to peers and lead/champion discussions on its value with peers
- Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
- Previous expierience working on Smartcards or NFC will be highly regarded
- Develop and maintain a knowledge of EFT related trends and issues - and discuss opportunities with management
New York, NY
IT Infrastructure Business Analyst
New York, NY
Heidenreich Inc
New York, NY
IT Infrastructure Business Analyst
- Work with leadership to draft, review and improve policies, plans, procedures, and other disaster recovery related material necessary to execute and lead a successful, enterprise wide disaster recovery program
- Implement processes to ensure that regular reviews of documentation are conducted and the material is kept evergreen
- Conducting business impact assessments to assess and identify critical information systems
- Capture and maintain evidence of lessons learned for audit reporting purposes. Ensure that issues are prioritized, documented, and closed out within specified days of discovery
- Audit the accuracy and effectiveness of backup and recovery capabilities (tools, monitoring/alerting, procedures, restore tests) globally
- Provide training and guidance to subject matter experts on Disaster Recovery tools, templates, and methodology for plan development
- Facilitate/coordinate quarterly reviews, updates, and signoffs to ensure completion of critical path milestones
present
Chicago, IL
COO Infrastructure Business Analyst
Chicago, IL
Hegmann-Purdy
present
Chicago, IL
COO Infrastructure Business Analyst
present
- Developing UAT test plans
- Escalate issues and/or risks to management
- Knowing their assigned business functions
- Ultimately rolling out / implementing the requested changes
- Organizing and conducting UAT
- Liaison between business and technology teams during the entire project life cycle
- Knowing their assigned business functions
Education
Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Loyola University Chicago
Bachelor’s Degree in Computer Science
Skills
Skills
- Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
- Direct infrastructure or IT operations experience
- Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
- Extensive experience with core PM tools including Microsoft Project, Microsoft SharePoint, & Microsoft Office (Outlook, Word, Excel, Visio, etc.)
- SaaS experience
- B2R documentation and communication
- Experience working on infrastructure projects
8 Infrastructure Business Analyst resume templates
Read our complete resume writing guides
1
COO Infrastructure Business Analyst Resume Examples & Samples
- Knowing their assigned business functions
- Uncovering and understanding their assigned business functional area’s requests for new or enhanced functionality / process
- Prioritizing those requests in the context of the overall organizations needs and budget based on metrics analysis
- Documenting those requirements in the form of BRDs
- Liaison between business and technology teams during the entire project life cycle
- Escalate issues and/or risks to management
- Developing UAT test plans
- Organizing and conducting UAT
- Ultimately rolling out / implementing the requested changes
- Conducting special projects as needed
- Monitor daily production issues and provide subject matter expertise to application support team ,as needed
- A record of accomplishment and experience of delivering against tight deadlines
- A confident well-rounded methodical person with strong analytical skills
- Ability to multi task many items in a dynamic, fast paced environment
- Attention to detail and accuracy ( Responsible for metrics, management information, presentations)
- Strong communication skills both oral and written, as the candidate will be dealing with senior desk managers and our partners across the various divisions of the firm
- Task orientated, inquisitive in nature, the successful candidate will be required to ensure production items and projects are delivered on time
- Ability to challenge the processes and issues owned by the team
- Self-motivated and ability to work consistently and efficiently to achieve end goals
- Knowledge of Firm Trading, Operations and Finance Systems
- Proficient with Microsoft Office Excel, Word, PowerPoint and Access
- Product knowledge of financial instruments
2
Senior IT Infrastructure Business Analyst Resume Examples & Samples
- Identify key cost reduction initiatives for ITS' infrastructure operating budget, and liaise with internal business partners to drive execution against these
- Drive vendor negotiations on the existing and new investments in collaboration with internal EVM, SSG , and ITS business partners
- Support developing justifications to drive timely and cost effective renewals of major vendor support agreements
- Drive the necessary financial modeling and analysis, in support of the above
- Liaise with finance partners in driving continuity and transparency between realized cost efficiencies and periodic budgets
- Develop a deep understanding of ITS Services' operating budgets, and contribute to the development of periodic financial reporting
3
Business Analyst Global Securities Infrastructure Resume Examples & Samples
- Driving analysis and design tasks across the wider Strategic Settlements workstreams
- The GSI programme uses a Scaled Agile delivery model and the Business Analyst role could also act as a Product Owner for a Scrum delivery team
- Working with the Program Manager to build a view of Business Analysis demands across all delivery workstreams and resource requirements across the rest of the program
- Working with the Functional Architects to fully drive the Settlements front-to-back functional architecture and business process flows
4
Infrastructure Business Analyst Resume Examples & Samples
- Hitting the ground running and working well under pressure
- Minimum 5+ years experience as an Infrastructure Technical Business Analyst
- Previous expierience working on Smartcards or NFC will be highly regarded
- Ability to deliver within time bound schedules
5
Infrastructure Business Analyst Resume Examples & Samples
- Minimum 1+ years experience as a Technical Business Analyst for medium to large organisations
- Experience working on Infrastructure projects and ITIL is a must
- Cyber security knowledge would be advantageus but not essential
- Demonstrated experience across all core Business Analyst skills
- Exceptional stakeholder management skills and ability to influence
- Superb time management, communication and interpersonal skills
6
Senior Infrastructure Business Analyst Resume Examples & Samples
- Creates requirements definition documentation and functional specifications to capture business needs using advanced business processes. Creates workflow diagrams to document current and future business environment. Validates with the customer and shared with project stakeholders. Applies thorough understanding of business processes and user needs to formulate and define system scope and objectives
- Provides implementation support, preparing the business for the system solution. Acts as a subject matter expert and supports train-the-trainer and other learning activities with Corporate Learning and Development and Business Partners
- Possesses a high level of knowledge and expertise in the business processes, products and services of various business units and how technology is used as decision support within various business units, and the organization as a whole
- Understands complex business processes and is able to document them in a logical and comprehensible manner
- Identifies and/or develops business performance measures to track the benefits of a project or service
7
Infrastructure Business Analyst Resume Examples & Samples
- Work with the project team to ensure the best possible solution is designed to meet both the business needs and the current technical standards
- Maintain a solid working understanding of the primary FDI systems used to deliver projects, as well as other emerging technologies
- Develop and maintain a knowledge of EFT related trends and issues - and discuss opportunities with management
- Look for, and recommend to management, process and product improvements. This includes enhancements to Connex Advantage, other support subsystems and utilities, new tools and utilities to improve operation, project methodologies, and team performance
- Actively research information on Industry changes and announcements, circulate it to peers and lead/champion discussions on its value with peers
- Undertake independent research to improve skills in structured analysis and design – demonstrate improved skills or undertake/lead discussions via the Business Analysts Forum
8
Senior Business Analyst Infrastructure Resume Examples & Samples
- Facilitates requirements gathering sessions to understand and document complex business needs, often eliciting hidden requirements and/or clarifying vague or unclear requirements
- Analyzes business operations and processes to understand strengths and weaknesses
- Supports the identification of opportunities for process improvement, management control of work, or automation
- Creates requirements definition documentation and functional specifications to capture business needs using advanced business processes. Creates workflow diagrams to document current and future business environment
- Validates with the customer and shared with project stakeholders
- Applies thorough understanding of business processes and user needs to formulate and define system scope and objectives
- Can identify potential opportunities to automate and/or improve an existing process
- Supports the definition of requirements, and how to best address them, considering the goals of the whole organization
- Analyzes information requirements that may cross multiple systems
- Proven collaboration skills strength
- Strong Facilitation and Requirements Gathering skills
- Strong Verbal and Written Communication skills
- Experience working with technical and business stakeholders
- Solid Organizational skills and Process Oriented
- Works well in a Team environment and with distributed teams
- Requirements Tool experience a plus
- Strong technical aptitude desired
- At least 3+ years of experience supporting and working in both an Infrastructure and Application Development environment combined
9
Technical Specialist Infrastructure Business Analyst Resume Examples & Samples
- Process modelling, process mapping, documentation and descriptions along with reviewing and assisting in the creation of procedural documentation
- The Business analyst's primary responsibility is to gather, analyse, document and validate Technology’s IT Asset Management capability
- Perform gap analysis against the as is state
- Facilitate groups of technical resources in gathering and documenting technical or functional documentation outlining people, process and system changes
- Understand the as is process and through analysis, determine solutions to the issues. The solution could include training, a process change, modifications to business rules, modifications to or implementation of new technology, or a combination of all four
- 5-7 years’ experience in IT
- Experience in implementing an ITAM Framework, Governance and Control
- Knowledge of Technical Systems and integration in to a Global Asset Management model
- Strong analytical skills, able to work and manipulate data sets, draw conclusions, create reports etc
- Strong ability to understand system flows, data flows, data consumption / distribution methods
- Knowledge and understanding of IT licensing and maintenance agreements
- Experience of using purchase order systems
- Experience of accounts payable or similar involvement with invoices
- Understanding of SAM Best Practice
- Understanding various license types (per CPU, PVU, RVU, CAL, concurrent user, names user, installation, subscription, etc.)
- Collaborative approach – ability to work well with others, communicating effectively and succinctly
- Strong ability to analyse data in excel, databases or other data tools, to be able to correlate data effectively so as to be able to create reports, analyse issues in data samples etc to support our clients effectively in their data needs
- Problem solving strengths – ability to deal effectively with problems or questions posed by our clients – sometimes this will involve understanding their systems and processes as well as our suppliers and data in order to find solutions
- Ability to break down processes into simple steps in order to find efficiencies and improvement to simplify, provide clarity, enhance delivery etc of our services to our clients
- Good organisational and planning skills, with attention to detail
- Motivated, with a positive (can-do) and enthusiastic attitude
- Good documentation skills, including writing policies and procedures
- Ability to work with Audit (Internal & external) functions and certification organisations
- Must be flexible in approach to work content and responsibilities
- Must be a self-starter and able to work with a minimum of supervision
10
Business Analyst / Infrastructure Protection Resume Examples & Samples
- Support and contribute to the development of short-term and long-range business planning. Conduct modeling, forecasting, trending, variance analysis, business case development, and other financial and operational analysis (e. g. , operational effectiveness, budget, resource, workload, workforce and capacity utilization, competitor, etc. )
- Perform analysis of the operations cost elements to ensure effective and efficient operations
- Prepare and analyze detailed standard and non-standard reports
- This position is expected to resolve most questions and problems through interaction with internal and/or external stakeholders, executives, directors, managers, and staff across the organization, and refers only the most complex issues to higher levels
- May require working extended hours and/or shift work to support business operations
11
Infrastructure Business Analyst Resume Examples & Samples
- Assist with creating and implementing project work with the help of both co-located and remote stakeholders
- Actively coordinate IT infrastructure projects and resources
- Facilitate the execution of infrastructure initiatives and communication with IT team members and external vendors
- Proactively manage changes in project scope, identify potential crises, and devise contingency plans
- Develop best practices and tools for IT resource management
- Extensive experience with core PM tools including Microsoft Project, Microsoft SharePoint, & Microsoft Office (Outlook, Word, Excel, Visio, etc.)
- Minimum of 2 years’ experience in a Project Management or BA/PM role including significant experience in implementation of large to medium size projects
- Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
- Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
- Bachelor’s Degree (B.A) preferred
- Direct infrastructure or IT operations experience
12
Senior Business Analyst / Infrastructure Resume Examples & Samples
- Establishes roadmaps for achieving future state
- Work closely with the Infrastructure Engineering and Architecture teams to address gaps, generate solution design alternatives, and ultimately help negotiate final solution approach and sign-off with stakeholders
- Act as a bridge between various Engineering, Architecture, and Support teams to help translate requirements into practical, useful and affordable solutions
- Author required deliverables and documents, use cases, requirements, charters, small change forms, business overviews, etc
- 5 or more years IT experience
- 3 or more years of experience serving as an IT Business Analyst, soliciting and capturing requirements for Infrastructure related projects
- Experience working on one or more projects from inception to completion
- Project Management experience -Process mapping experience
- Formal facilitation and chartering training
- B.S. or equivalent experience in IT related field (computer science, information systems)
13
Business Analyst, Infrastructure Services ORS Resume Examples & Samples
- Professional work ethic, inter-personal skills and strong organizational skills are essential
- Conceptual thinking and creative problem solving skills
- Ability to lead and influence others to get things done
- Knowledge of how the ORS organization works, the tools they use (UT+, GIP, BSS, Alliance , SAP etc.) and the products they support
- Collaboration and negotiation skills
- Analytical and technical skills
- Flexibility; ability to comfortably operate in a rapidly evolving environment
- Advanced MS Office skills, particularly MS Excel and MS PowerPoint
- Juggle multiple projects without missing a beat
- A demonstrated ability to deliver results with particular strengths in
- Business Analyst certification and/or a university/college graduate with a business, marketing or telecommunications degree
- Experience in developing requirements for business process and systems integration projects
- Knowledge of MS VISIO
14
Global Asset Business Analyst Infrastructure Tech Specialist Resume Examples & Samples
- Business analysis (4+ years)
- The ability to think creatively, identify and solve process and reporting challenges are key attributes to success. Multi-tasking as well as the ability to deal effectively with senior and mid-level technical managers of CIS, Procurement and Finance areas is essential
- Effective data analysis skills. This individual must be an articulate and effective communicator, both orally and in writing, with an energetic, charismatic and approachable style
- Citi tools such as P2P, ITBM, Citi Marketplace, HP Asset Manager
15
Business Analyst for Infrastructure Solutions Group Resume Examples & Samples
- Develop an understanding of the ESI business and its operations. Understand how ESI fits into the Dell EMC strategy
- Develop knowledge of both internal and external data sources
- Work closely with business stakeholders to provide actionable data-driven insights that directly impact ESI business operations
- Connect information together to develop meaningful dashboards, metrics, and insights into the business from financial metrics (ie, ROI, Order vs Actual Margin %) to people metrics (ie, FTE per project, efficiency metrics) to operational metrics (ie, cycle time, activity rates)
- Must be able to communicate effectively to all levels of the organization being both transparent and handling sensitive information in an appropriate manner
- Must have excellent Excel and Powerpoint skills and knowledge of Clarizen, SQL, and Tableau tools are a plus
- Must be a self-starter capable of working independently in a fast-paced environment willing and able to communicate to multiple teams and people at all levels of the organization
- 10+ years of experience in server or related industry
- Knowledge of data center technologies, future trends, and direction, including hyperscale industry competitors
- Solid business, analytical, and critical thinking skills
- Strong skills in hands-on execution and project management
- Must have a pragmatic, hands-on style, and the ability to “think outside the box”
- Strong planning and priority-setting abilities
- Excellent communication, negotiation, presentation, and influencing skills
- Experienced at managing and delivering on time with multiple concurrent priorities
- Must have the ability to thrive in a high-growth, fast-paced, and demanding environment
- Bachelor's Degree - required; Engineering Degree preferred
16
IT Infrastructure Business Analyst Resume Examples & Samples
- Work with leadership to draft, review and improve policies, plans, procedures, and other disaster recovery related material necessary to execute and lead a successful, enterprise wide disaster recovery program
- Implement processes to ensure that regular reviews of documentation are conducted and the material is kept evergreen
- Conducting business impact assessments to assess and identify critical information systems
- Planning, coordinating and executing disaster recovery table top reviews and functional disaster recovery tests
- Capture and maintain evidence of lessons learned for audit reporting purposes. Ensure that issues are prioritized, documented, and closed out within specified days of discovery
- Audit the accuracy and effectiveness of backup and recovery capabilities (tools, monitoring/alerting, procedures, restore tests) globally
- Participate in Incident Management and Crisis Management activities (planned tests or real events) as required
- Provide training and guidance to subject matter experts on Disaster Recovery tools, templates, and methodology for plan development
- Facilitate/coordinate quarterly reviews, updates, and signoffs to ensure completion of critical path milestones
- Ensure documentation of infrastructure and applications is consistent with approved corporate policies, standards, and procedures
- Work collaboratively with IT personnel (e.g. Enterprise Infrastructure & Applications Teams) to track and remediate issues identified during annual Disaster Recovery exercises
- Work with internal and external auditors, as needed, to review and assess organization maturity
- Delivering presentations and status reports to peers, internal management and key stakeholders to update on project / program status
- Lead the effort to assess, evaluate and track compliance to ITT’s General Computing Controls to drive program maturity. Additional support functions as assigned
17
Infrastructure Business Analyst Resume Examples & Samples
- SaaS experience
- B2R documentation and communication
- Experience working on infrastructure projects
18
Business Analyst, Infrastructure Services Resume Examples & Samples
- Assist the Infrastructure Service Manager in the planning and implementation of additions, deletions and major modifications to the supporting adidas Pacific regional infrastructure
- Oversee the administration and maintenance of the company’s infrastructure and Service/systems
- Oversees troubleshooting, systems backups, archiving, and disaster recovery and provides end user support for adidas Pacific including retail stores
- Support Retail environments
- IT Tertiary Diploma or Degree Preferred
- More than 3 years experience in IT Corporate industries
19
Senior Infrastructure Business Analyst Resume Examples & Samples
- This position requires a Business Analyst to gather customer, engineering and design requirements related to Data Center infrastructure hardware, supporting software and processes
- Solicit, capture, and document requirements. o Works with SME’s to identify project business value and associated metrics
- Collect, analyze, and reconcile information from various sources and develop alternatives and recommendations
- Author required deliverables and documents, use cases, requirements, charters, small change forms, business overviews, etc. o Assists in defining training strategy and plan
- 5 or more years IT experience o 3 or more years of experience serving as an IT Business Analyst, soliciting and capturing requirements for Infrastructure related projects
- Soliciting and capturing customer requirements
- Advanced skill level experience using the following software tools. MS Project, Excel, MS Access
- Experience with supporting or engineering Data Center infrastructure
- Ford or other automotive experience
- Experience using Analytics tools such as Alteryx
- Bachelor’s in computer science or an IT related field
20
IT Infrastructure Business Analyst Resume Examples & Samples
- The business analyst will have responsibilities to solicit, analyze and define user requirements for the Next Generation Data Center Infrastructure transition project
- Solicit, capture, and document requirements
- Works with SMEs to identify project business value and associated metrics
- Ollect, analyze, and reconcile information from various sources and develop alternatives and recommendations
- Author required deliverables and documents . use cases, requirements, charters, small change forms, business overviews, etc
- Experience with SDM, or other System Methodology
- Interfaces with middle level management (business and IT)
- Interacts with external business consulting and IT vendors
- Collaborates with appropriate technical experts
- Client or other automotive experience
