HR Services Specialist Resume Samples

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EM
E Mraz
Eulalia
Mraz
940 Deangelo Prairie
San Francisco
CA
+1 (555) 285 6080
940 Deangelo Prairie
San Francisco
CA
Phone
p +1 (555) 285 6080
Experience Experience
Houston, TX
HR Services Specialist
Houston, TX
Kihn-Carter
Houston, TX
HR Services Specialist
  • Tracking of paperwork and Payroll maintenances
  • Work closely with Payroll department to ensure employee data integrity
  • Process Improvement
  • Working knowledge of Spanish or Italian (B2)
  • Work closely with IA LA Regional Team
  • Take ownership for queries and be responsible for case opening and closing (end to end) and provide the first and final point of contact for the customer
  • Demonstrated passion for teamwork and customer service
San Francisco, CA
HR Services Specialist Global Mobility
San Francisco, CA
Kirlin and Sons
San Francisco, CA
HR Services Specialist Global Mobility
  • Ensure, together with other HR stakeholders, that all operational activities related with short and long term assignments worldwide in ABB are executed with quality from the assignment preparations throughout the assignment lifecycle
  • Prepare assignment by e.g. creating the agreement and related standard documents; ordering services from 3rd party providers like tax, social security, health insurance, immigration, , other destination services; ensuing local immigration actions are completed,
  • Administer the assignment lifecycle by e.g. coordinating home trips, archiving documentation, administer possible assignment extension or localization related tasks, ordering housing related services
  • Provide on-demand reports related to all global mobility related services
  • Deliver best in class HR Service support to HR communities, oversee accurate and timely processing of information with all stakeholders, execute administrative part of global mobility processes according to the defined Service Level Agreements and work closely with senior HR specialists
  • Proficiency in business English and Czech
  • Strong customer service orientation
present
Los Angeles, CA
Senior HR Services Specialist
Los Angeles, CA
Kihn-Jerde
present
Los Angeles, CA
Senior HR Services Specialist
present
  • Manage system administrative tasks supporting Success Factors (learning, performance management and employee development) and Taleo (Hiring Management)
  • Uses procedures, policy information, knowledgebase and other reference materials to assist in answering employee, manager & HR inquiries
  • Assists with the implementation of programs, policies, and services provided by the company by acting as the customer’s first line of contact
  • A chance to perform tasks independently, lead small HR related projects and present your own ideas
  • Participate in training of tier one Specialists and provide demonstrations
  • Proactive way of working with a strong “can do” attitude
  • Works as a team member focusing on customer service
Education Education
Bachelor’s Degree in Higher Education
Bachelor’s Degree in Higher Education
Southern Illinois University Carbondale
Bachelor’s Degree in Higher Education
Skills Skills
  • Excellent organization skills with a strong attention to detail
  • Strong attention to detail with the ability to analyze incoming data/requests for accuracy
  • Strong PC skills with advanced knowledge of Word, Excel, Power-Point, Outlook, Sharepoint, and Service Now
  • Excellent written and verbal skill-sets with attention to detail and follow-up
  • Strong MS-Office (MS-Excel, MS-Word, MS-PowerPoint) user-knowledge
  • Maintain good data quality in HR systems and provide on-demand reports related to HR services
  • Detailed oriented with the ability to multi-task and meet deadlines
  • 8、Quick learner, patient & careful, detail oriented
  • Complex problem-solving skills and good judgment in making decisions. This includes the ability to make independent decisions
  • Ability to work a production-based schedule on site with regular and predictable attendance
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15 HR Services Specialist resume templates

1

HR Services Specialist Resume Examples & Samples

  • Manage all process steps after hiring decision: issue of contract, pre/post employment documents, drive relocation, follow up with candidates. Support all administrative tasks with regard to employee relations, such as issuing new contracts/transfer letters/other required documents
  • Maintain current HR systems and be responsible for data accuracy management; updates of SAP Org Management and SAP Personnel Administration, ad-hoc queries and other reports
  • Responsible for monthly local and global reporting activities
  • Support HR Partners in performance management related system needs
  • Own seamless on-boarding and exit processes of employees in the respective business areas
  • Update Distribution lists and coordinate respective HR Managers and HR Business Partners to ensure constant and proper information flow and holding deadlines
  • Ownership of ticketing (HR Systems and IT interfaces) for respective HR Management and business area
  • Excellent interpersonal skills & Customer Service attitude
  • Excellent verbal and written communication in English
  • Energetic, proactive manner and action oriented behavior
  • Bachelor degree or 2 years related experience
2

Senior HR Services Specialist Resume Examples & Samples

  • Responsible for maintaining and reviewing employee and HR personnel files and archives, in line with local laws and requirements, either personally (in Egypt), or remotely (in North East Africa). This includes obtaining required ‘wet signatures&#8217
  • End to End coordination and handling of non-employee workforce through service providers (hires, renewals, terminations, addressing issues) and activities connected with this, in line with internal policies and procedures
  • Support Mobility team from an administration perspective, i.e. with local work permits and liaison with mobility vendors
  • Support the Compensation & Benefits and Payroll Analysts, e.g. with local compensation cycle tasks, ensuring benefits programs are maintained according to plans, development of policy documents, occasionally reaching out to benefits vendors when necessary, with time and attendance management and locally required payroll operations
  • Cooperate closely with Separation Analyst, ER and other GBS HR functions on any separation related activities locally that require on the ground support
  • Provide support for on boarding of new hires/associates to the location, guide managers through on boarding checklist and logistics, and support off boarding of associates
  • Support with local HR projects and ad hoc initiatives as needed (e.g. Employer of Choice survey), and interface with on- site facilities management, finance and designated external vendors
  • An exceptional chance to be a part of a truly international HR team
  • Participation in projects with strategic importance for our Global Business Services organization
3

HR Services Specialist Resume Examples & Samples

  • Bachelor’s Degree in Business Administration, Human Resources, or equivalent and two years of relevant experience or a combination of education and relevant experience
  • At least two years of experience using human resource applications (ex. PeopleSoft, WorkDay, or any other HR/Payroll system)
  • Strong attention to detail with the ability to analyze incoming data/requests for accuracy
  • Complex problem-solving skills and good judgment in making decisions. This includes the ability to make independent decisions
  • Collaborative team player, able to work effectively on multiple assignments in a team environment
  • Demonstrated ability to prioritize work under rapidly changing conditions
  • Ability to recognize, handle, and protect sensitive/confidential information
  • Great acuity with Microsoft Office applications
4

HR Services Specialist for Employee Lifecycle Management With German Resume Examples & Samples

  • Recommends enhancements, improvements and simplifications of existing processes and procedures based on experience with customers
  • Performs and assures adequate data entry into appropriate systems as necessary for assigned HR Service
  • Prepares information and documents for external authorities
  • Supports the execution of employee life cycle management processes such as on-boarding management and program preparation for pre and post joining formalities
  • Manages employee documentation and induction formalities
5

Senior HR Services Specialist for Employee Lifecycle Management With German Resume Examples & Samples

  • Ensures execution and delivery of assigned HR Services according to defined Service Level Agreements, guides and supports other team members in meeting these SLAs
  • Delivers best in class HR Service support to HR communities, business managers and employees
  • Shows customer service mind-set and a proactive way of working to service the customers in a “can do” attitude
6

Senior HR Services Specialist Resume Examples & Samples

  • Have a deepened understanding and knowledge of company policies and procedures; touch points and HR processes to be able to troubleshoot complex issues
  • Research, process and resolve complex inquiries which may require deviation from standard screens, scripts and procedures
  • Documents all inquiries/issues in case management system and knowledgebase for tracking, information gathering and/or troubleshooting
  • Uses procedures, policy information, knowledgebase and other reference materials to assist in answering employee, manager & HR inquiries
  • Manage system administrative tasks supporting Success Factors (learning, performance management and employee development) and Taleo (Hiring Management)
  • Works as a team member focusing on customer service
  • Assists with the implementation of programs, policies, and services provided by the company by acting as the customer’s first line of contact
  • Manages frequently Asked Questions/New Policy and Procedure lists to identify steps needed to answer customer inquiries
  • Maintain successful partnerships with HR Operations, Benefits, Learning, Payroll and other business operations throughout the company
  • Participate in training of tier one Specialists and provide demonstrations
  • Participate in department projects and HR initiatives as assigned
  • Associate's Degree preferred or equivalent work experience. Professional certifications a plus
  • Exceptional communication and organizational skills required
  • Minimum of 2-4 years of experience in HR shared services
  • 3+ years HR work experience is preferred (HR Systems & processes - including payroll & Benefit knowledge)
  • Superior attention to detail and ability to prioritize in a fast-paced, ambiguous environment
  • Strong analytical and critical thinking skills and customer service focus
  • Ability to look beyond the obvious and step by step processes; to investigate and troubleshoot issues to bring about a swift resolution
  • Ability to take a leadership role in case management and issue resolution
  • PC skills including excellent knowledge of Microsoft Office
  • Experience with case management systems
  • HR software experience – SAP & Success Factors preferred
7

Senior HR Services Specialist Resume Examples & Samples

  • Ensure the quality and smooth progress of the Talent Acquisition processes, by performing both standard and more complex tasks related to talent acquisition and management e.g. raising job requisitions, screening candidates, generating offer letters and employment contracts, managing purchase orders and invoices, supporting early talent programs, and monitoring the progress of the process
  • Provide resolutions to complex queries
  • Support and advise other Talent Acquisition team members in solving issues
  • Input data and maintain good data quality in the Talent Acquisition related systems
  • Provide regular and ad-hoc reports related to Talent Acquisition processes
  • Deliver best in class Talent Acquisition Service support to the HR community, business managers and employees, oversee accurate and timely processing of information with all stakeholders and execute Talent Acquisition Services according to the defined Service Level Agreements. Guide and support other team members in meeting these SLAs
  • Communicate and consult with internal customers regarding Talent Acquisition policies and standards to ensure understanding and compliance
  • Takes part in Knowledge Capture phase and plays an important role during Knowledge Transfer by supporting the GBS HR Team Lead in driving process trainings / operational readiness activities
  • 2-5 years’ experience in an HR function preferably in Talent Acquisition
  • At least 1 year experience in Talent Acquisition
  • Attention to details
8

HR Services Specialist Resume Examples & Samples

  • Perform administrative tasks within either one of the Service Lines - Employee Life Cycle, Talent Acquisition, Compensation & Benefits, Payroll or Travel
  • Ensure that all tasks are processed according to the defined Service Level Agreements
  • Communicate and consult with internal customers regarding policies and standards to ensure understanding and compliance and recommend enhancements, improvements and simplification of existing processes and procedures
9

HR Services Specialist Resume Examples & Samples

  • Familiar with end to end payroll processes and familiar with the regulation, tax law, statutory requirement and processes
  • Accountable to ensure accurate and timely payroll delivery as per Payroll schedule & calendar of activities
  • Accountable for overall data integrity of HR master data in Payroll system & partner with HR Power Users to perform the monthly reconciliation data audit between the Payroll system & SAPHR
  • Support Manager HR Services in Payroll verification, variance report for payroll approval and raising of payroll remittance
  • Work with respective stakeholders in any change request and ensure system is updated accordingly i.e. Vendor, HR, Finance, SAPHR Power Users or relating to regulatory change. Work with the team on any changes that impact the payroll team by providing necessary updates, training and resources to perform their role
  • Participate in the Regional Payroll specialist meeting to share payroll knowledge and work processes
  • Participate in internal controls, audit and compliance activities and ensure regional HR Data Privacy and Protection regulations and practices are followed and in compliance
10

HR Services Specialist Resume Examples & Samples

  • Efficiently manage and coordinate end-to-end international transfers for assignees
  • Act as a subject matter expert within the scope of responsibilities and provide guidance for questions requiring IA expertise
  • Liaise with providers to complete all actions related to the relocation of the employee (coordination) and manage timing
  • Manage Payroll & Expense Reimbursements for assignees
  • Mobility Vendors Management (I.E.: moving vendors global and local, relocation agencies, third party visa services provider)
  • Manage Domestic Relocations policy
  • Work closely with IA LA Regional Team
  • Reports preparation
  • University degree (or student) in HR, Psychology, Sworn Translator, Business Administration, International Relations
  • Proficiency in English is a must
  • Advanced knowledge on MS Excel
  • Good knowledge of other MS Office tools
  • Strong analytical skills Knowledge of SAP or other HR Systems is an asset
  • At least 2/3 years experience in International Assignment management is a must
11

HR Services Specialist Resume Examples & Samples

  • The Human Resources Specialist will be responsible for large parts of the HR operation excellence. The incumbent will be involved in implementation and continuous improvement of HR services, policies and programs. To fulfill this responsibility, the HR Specialist leads mainly in the areas of payroll issue management and benefits administration
  • Deliver and execute Country HR Operations aligned with global and regional direction & guidelines to support operations effectiveness and ultimately the business growth of Syngenta across APAC
  • Work closely with the Country HR Services Manager and Indonesia HR team to achieve the key HR initiatives for the country and territory
  • Position requires experience working with 3rd party vendors to manage the compensation management and payroll issues. Deep / extensive experience in benefits administration in the past is critical must have
  • At least 3 – 5 years HR Operations experience in a fast paced multi-cultural environment. Preferred experience would be in the space of payroll administration and benefits administration
12

HR Services Specialist Resume Examples & Samples

  • Cycle management on Personnel cost/Headcount/budgeting for the region centre
  • Payroll management (outsourced service) for Singapore
  • Benefit administration including the medical related benefits for Singapore
  • Administrative supporting on expat services for Singapore
  • Overall management for HR Analytics and reporting for the region
  • Supporting for regional HR Services projects
13

Junior HR Services Specialist Resume Examples & Samples

  • Making sure the HR system are relevant, and the HR database is up to date and accurate
  • Responsible for the on boarding process of new joiners, undertaking pre-employment screening and drafting their employment contract and HR induction
  • Answering employees’ HR queries
  • Maintaining personnel files and archiving documents
  • Contributing to the maintenance of new and existing HR processes, procedures and policies
  • Good communication skills, being fluent in English, both written and verbal
  • Proactivity, able to work independently as well as within the team
  • The ability to work under pressure and to tight deadlines
  • Conscious to accuracy and detail , being able to quickly spot errors in data and respond with clarification and explanation
14

HR Services Specialist Resume Examples & Samples

  • Utilizes our knowledge management system to respond to requests from HR staff, managers and employees on HR or Payroll policies, procedures, and tools
  • Navigates on company’s systems and tools and explains their functionality
  • Processes information, data, transactions, and letter related to HR or Payroll data
  • Tracks customer contacts and inquiries in case management system
  • Monitors case management system and reassigns tasks to appropriate teams
  • Escalates necessary matters to policy owners for resolution
  • Possesses strong interpersonal skills to successfully build productive relationships at all levels of the enterprise
  • Conveys a professional, knowledgeable, helpful and confidential approach
  • Organizational and multi-tasking skills
  • Ability to problem solve
  • Experience with HR or Payroll applications or case management systems reports, and databases
  • Numerical attitude/analytical skills
  • Knowledge of HR or Payroll policies and processes
  • Ability to handle confidential issues with discretion
15

HR Services Specialist Global Mobility Resume Examples & Samples

  • Administer the assignment lifecycle by e.g. coordinating home trips, archiving documentation, administer possible assignment extension or localization related tasks, ordering housing related services
  • Deliver best in class HR Service support to HR communities, oversee accurate and timely processing of information with all stakeholders, execute administrative part of global mobility processes according to the defined Service Level Agreements and work closely with senior HR specialists
  • Strong user knowledge of Microsoft Office and Excel skills
  • SAP experience nice to have
16

HR Services Specialist Resume Examples & Samples

  • 1、Cooperate with other HR colleagues to make sure payroll data collection is completely and smoothly
  • 2、To deliver payroll calculation, income tax withholding, payroll reports, ESAP operation etc., make sure payroll transaction meet KPIs and SOX requirement
  • 3、Keep close watch on government regulation and ABB HR policy, make timely adjustment on operation level where necessary
  • 3、Good computer skill and English
  • 4、Good communication skill
  • 5、Good Logical thinking
  • 6、Good teamwork and service sense
  • 7、Self-motivated
  • 8、Quick learner, patient & careful, detail oriented
17

HR Services Specialist Resume Examples & Samples

  • Is first point of escalation for front line phone support, handling complex customer requests
  • Follows-up on cases, keeps the customer informed and feeds back resolution Stays up-to date with changes in client organizations
  • Learns and demonstrates ability to accurately fulfill requests in SAP by service level deadlines
  • Executes HR Processes and completes relevant administration and data maintenance as defined in process documentation including
18

CBS HR Services Specialist Resume Examples & Samples

  • Act as escalation point for more complex questions and issues
  • Ensure compliance with relevant data privacy and data protection policies and regulations
  • Document all relevant notes on inquiries and resolution actions in case management system
19

Junior HR Services Specialist Resume Examples & Samples

  • Responsible for the on-boarding process of new joiners, undertaking pre-employment screening and drafting their employment contract and HR induction
  • A proactive approach to work, able to work independently as well as within the team
  • Attention to accuracy and detail , being able to quickly spot errors in data and respond with clarification and explanation
20

HR Services Specialist Resume Examples & Samples

  • Support Employee LifeCycle Data Processing
  • Support system upgrades and conversions as needed
  • Support Process offer letter requests on a daily basis, adhering to the highest standards of accuracy
  • Support new hire information into Peoplesoft, verifying documentation receipt and data accuracy
  • Support associate status changes in PeopleSoft, including job status/location/manager changes, Associates promotions, terminations and guaranteed payments
  • Support severance documentation and ensure payments are entered for executed contracts
  • Support with troubleshooting and resolving employee discrepancies with payroll, PTO, benefits issues, and other related inquiries
  • Prepare process documentation (SOP’s) and production status reports as needed
  • Have a good understanding of how General Ledger works and other interfaces to benefits, and outside vendors
  • Detailed oriented with the ability to multi-task and meet deadlines
  • Process minded, with the ability to compile, categorize, calculate, verify or process information or data
  • Ability to work with all levels of staff and maintain strict confidentiality of information
  • Ability to work a production-based schedule on site with regular and predictable attendance
  • Must have excellent processing and work flow skills
  • Excellent interpersonal and communication skills (both oral and written)
  • Advanced Microsoft Office skills and significant database experience, using PeopleSoft or similar platform​
21

HR Services Specialist Resume Examples & Samples

  • Ensure execution and delivery of PA and C&B services according to defined Service Level Agreement(s)
  • Delivers HR Service support to HR community, managers and employees
  • Process optimization
  • Communicates information regarding policies and standards on assigned processes to internal customers as needed
  • Prepares information and documents for external authorities (social security, income tax, etc.)
  • People Analytics
  • Prepare stats for different HR Functions based on required need
  • Develop statistical dashboard for reporting purposes
  • Provide dashboard and reporting analysis to different areas as required
  • Compensation and Benefits
  • Assist with the administration services related to benefits of employees (Medical Aid, Pension, Provident Fund)
  • Be an important stakeholder between the benefit provider and employees to ensure that employee's benefits are up to standard and correct
22

HR Services Specialist Resume Examples & Samples

  • Maintains comprehensive knowledge of related organizational and departmental policies, guidelines, procedures, collective bargaining agreements, State and Federal laws, and regulations in all areas of HRS responsibility. Maintains detailed knowledge in assigned specialty area of HRS/Operations, HRSC, and NPS processing
  • Performs, reviews, and/or coordinates the completion and accuracy of information in accordance with established policies, guidelines, procedures, laws, regulations, collective bargaining agreements, etc. within established service expectations. Applies knowledge and escalates as appropriate
  • Coordinates with HR staff and others within and outside organization, to resolve and facilitate the resolution of customer issues and ensure activities are consistent with policy. Suggests improvements and modifies process to eliminate/minimize future issues
  • Provides resource, information, advice, and assistance on HR services to other staff members, employees, supervisors and external organizations as appropriate
  • Collaborates with others on issues requiring shared accountability and/or decision-making. Shares accountability for outcomes
  • Distributes routine and ad-hoc reports and other information related to HRS services
  • Participates in projects and/or programs relating to HR and other regulatory file maintenance and/or documentation
  • Updates and maintains work tools
  • Contributes to team success by orienting, training, and sharing learnings and specialty expertise with HR staff as requested
  • Participates in and/or coordinates activities relating to HRS/Operations processes
  • Minimum two (2) years of Human Resources experience, including one (1) year of experience in at least two (2) of the following HR functions: employment, benefits or salary administration
  • Bachelor's degree in human resources or business
23

HR Services Specialist Resume Examples & Samples

  • Is responsible for the rapid and efficient resolution of standard / routine requests for support or information Maintains superior customer service etiquette
  • Follows-up on cases, keeps the customer informed and feeds back resolution
  • Stays up-to date with changes in client organizations
  • Learns and demonstrates ability to accurately fulfill requests in SAP by service level deadlines Executes HR Processes and completes relevant administration and data maintenance as defined in process documentation including: a) Personnel Administration (e.g. New Hire/On-boarding, Organizational Changes, Payments & Allowances and Terminations), Position Maintenance, Absences. b) Implement Data Changes, including providing support for Mass Data Changes c) Update and maintain Organization structure
  • Ensures all documentation generated or provided by other HR areas or customers comes according to Novartis financial controls and will be stored appropriately to maintain compliance with relevant legislative requirements
24

HR Services Specialist Resume Examples & Samples

  • For Talent Acquisition and Employer branding related
  • Project initiation
  • Project execution