Healthcare Services Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the healthcare services job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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KR
K Rice
Kailey
Rice
21513 Swift Coves
Phoenix
AZ
+1 (555) 514 5341
21513 Swift Coves
Phoenix
AZ
Phone
p +1 (555) 514 5341
Experience Experience
Detroit, MI
Healthcare Services Marketing Consultant
Detroit, MI
Yundt, Thompson and Schmeler
Detroit, MI
Healthcare Services Marketing Consultant
  • Develop working knowledge of best practices for marketing inside and outside of the industry
  • Develop project measurement plans, reporting and metrics analysis
  • Nurture and enrich all external perceptions of the company and growth of market share
  • Reports to the Director of Healthcare Services & Physician Marketing within Corporate Marketing or a leader on the Director’s team
  • Deepen relationships with all media to ensure the most effective messaging and positioning of the organization; engage consumers on social media via programs and integrated programs
  • Apply marketing best practices from planning through execution across channels
  • Ensure brand messages are consistent, are aligned to audience message strategies and marketing programming is integrated; Infuse brand strategy into all touch points for product line
Chicago, IL
Healthcare Services Account Manager
Chicago, IL
Thompson, Nicolas and Zulauf
Chicago, IL
Healthcare Services Account Manager
  • Generate leads for Asset Management /Optimization opportunities. Manage install base and drive life-cycle management
  • Collaborate with Director of Service (DOS) and Account Manager (AM) within the Zone to provide seamless customer service
  • Develop and execute winning account strategies by leveraging Sales Negotiation, Consultative Selling and Account Planning knowledge & tools,
  • Work in conjunction with the Regional Service Managers (RSM) and Director of Services (DOS) to implement customized solutions,
  • Work collaboratively with the Clinical Sales Managers, Executive client directors & Product Sales teams during the equipment selling process / Point of sales,
  • Provide input to deal pricing strategy and ensure pricing compliance for segment opportunities
  • Own and deliver financial performance for Channel Partner portfolio
present
San Francisco, CA
Healthcare Services Sales Director
San Francisco, CA
Hyatt, Schiller and Waters
present
San Francisco, CA
Healthcare Services Sales Director
present
  • Generate new opportunities through existing relationships, lead-generation, and by scheduling and presenting at marketing events
  • Follow up continuously on all potential sales pursuits, negotiate terms/pricing/contracts and advance them to close
  • Follow up on incoming leads, schedule and present in remote or onsite meetings
  • Strategically drive new business in selected accounts in close synergy with the account teams and manage assigned services sales and revenue targets
  • Work with the Channel and Alliance teams to identify and formalize relationships with key partners and 3rd parties involved in the advising on, and selling of Software Defined Datacenter (SDDC) and End User Computing (EUC), solutions
  • Use specialty expertise to penetrate the segment and evangelize VMware solutions to customers on a partnership basis, or act as a dedicated resource to other strategic accounts
  • Manage virtual sales teams assigned to proposal & work order creation
Education Education
Bachelor’s Degree in Healthcare With
Bachelor’s Degree in Healthcare With
Ashford University
Bachelor’s Degree in Healthcare With
Skills Skills
  • Analytical with strong ability to assimilate complex data and simplify solutions
  • Complete all planned Quality & Compliance training within the defined deadlines
  • Excellent negotiation & closing skills
  • Strong presentation skills
  • Able to travel
  • Develop and maintain high level of GE products/services knowledge and competitive offerings,
  • Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
  • Excellent organizational skills
  • Maintain knowledge of and understand all applicable Global and Regional Privacy and Anti-Competition Policies and operate within them to ensure that no company policy or Local/ Int’l Law is broken
  • Maintain knowledge of and understand all applicable Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or local / Int’l Law is broken
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15 Healthcare Services resume templates

1

Healthcare Services CIO Resume Examples & Samples

  • Advanced knowledge of system development methodology
  • Advanced knowledge of principles of functional and unit testing
  • Advanced knowledge of web-services architecture and implementation
  • Advanced knowledge of relational database technologies
  • Advanced knowledge of continuous Integration tools
  • Demonstrated experience using Source Control tools and processes
  • Understanding of cloud based architecture
  • Excellent project management and vendor management skills
  • Familiarity with Healthcare IT and payments/ cards systems
  • Excellent verbal, presentation, written and interpersonal communication skills
  • Ability to work collaboratively, influencing decisions and outcomes, facilitating consensus
  • Experience running an IT Center of Excellence, or service delivery organization at an executive level
  • A clear vision and demonstrated experience of how to use information technology to improve productivity, performance and delivery of service
  • Experience in a senior technology position, such as Chief Technology Officer, within a complex healthcare organization is highly preferred
2

Healthcare Services & Physician Marketing Consultant Resume Examples & Samples

  • Bachelor’s Degree in Math, Economics, Finance, Marketing or related field and an MBA or graduate degree preferred
  • Excellent quantitative and analytical competencies
  • Strong demonstrated experience developing and delivering standing business or marketing reports, such as dashboards, roadmaps, weekly/monthly flash reports, status reports
  • Strong communication skills; comfort developing and enhancing marketing strategies
  • Lots of energy and drive to grow within a Fortune 100 company
  • Prior Marketing Experience for a Fortune 500 company
  • Prior experience in healthcare, or population health–related industries
  • At least 5 years work experience
3

Healthcare Services Marketing Consultant Resume Examples & Samples

  • Create, deliver and develop collaboratively with marketing leaders, internal and external partners to provide creative content, including ads (print and digital), mailers, video content, targeting/retargeting, educational materials, trade show booth graphics and additional value added program components
  • Collaborate within marketing as well as with business line managers, process managers and senior leaders to ensure marketing deliverables are consistent with provided strategy and meet stated objectives
  • Ensure brand messages are consistent, are aligned to audience message strategies and marketing programming is integrated; Infuse brand strategy into all touch points for product line
  • Apply marketing best practices from planning through execution across channels
  • Nurture and enrich all external perceptions of the company and growth of market share
  • Prepare and adhere to budgets. Meet various, time-sensitive report deliverables
  • Deepen relationships with all media to ensure the most effective messaging and positioning of the organization; engage consumers on social media via programs and integrated programs
  • Develop project measurement plans, reporting and metrics analysis
  • Develop working knowledge of best practices for marketing inside and outside of the industry
  • Minimum 10 years of marketing experience with a proven track record
  • Strong demonstrated experience with multi-channel campaigns across print, earned media, digital platforms/media, radio, event, etc
  • Must hold a Bachelor’s Degree in Math, Economics, Finance, Business or Marketing or related field; an MBA or similar graduate degree is preferred
  • Prior experience managing direct reports; ability to lead and develop a team of associates
  • Ability to manage and prioritize diverse projects
  • Strategic thinking and leadership skills
  • Willingness to continuously evolve this role and serve as a cross-functional team member
  • Occasional travel 5-10%
4

Financial Consultant Healthcare Services Segment Resume Examples & Samples

  • 5-7 years Accounting and financial analysis, auditing, budgeting or reporting experience
  • Advanced analytical skills including gathering and interpreting data
  • Demonstrated ability to work independently in an ambiguous environment
  • Knowledge of Hyperion
5

Healthcare Services Segment Finance Resume Examples & Samples

  • Comprehensive knowledge of Microsoft Word, Excel and Access
  • Strong analytical skills including gathering and interpreting data
  • Ability to work independently in an ambiguous environment
  • Certified Public Accountant license
  • Experience with Essbase/Smartview and Oracle systems
6

Healthcare Services Account Manager Resume Examples & Samples

  • One GEHC teamwork
  • Continuously educate and coach account team members on their product/service/solution strategy and offerings
  • Valid motor vehicle license
  • Maintain knowledge of and understand all applicable Global and Regional Privacy and Anti-Competition Policies and operate within them to ensure that no company policy or Local/ Int’l Law is broken
7

Healthcare Services Account Manager Resume Examples & Samples

  • Simplify the point of contact between GEHC and Channel Partner and proactively align internal GE resources to support Channel Partner
  • Introduce and coordinate delivery of GEHC Channel Partner support programs and commitments
  • Schedule joint sales calls with Channel Partner & relevant GE commercial teams as opportunities to coach and maintain relationships with the customer decision makers
  • At least 3 - 5 years’ experience in Healthcare related sales or marketing with solid account management methodology exposure
  • Strong business finance knowledge
  • Successful experience in multi-stakeholder environment
  • High ethics and integrity
  • Fluent English and local language speaking
  • Strong contracts, legal, commercial & negotiation skills
  • Proven coordination and influencing skills to set and drive an agenda with third parties
  • Customer focused mindset with proven ability to respond quickly to internal and external customer needs
  • Ability to build rapport, energize and influence people
  • Analytical with strong ability to assimilate complex data and simplify solutions
  • Interpersonal flexibility and tolerance
  • Matter of expertise in local Healthcare Legislation and regulations
  • Experience in managing sales channels of multiple products in Healthcare equipment sales and flow business sales
  • Direct and/ or indirect leadership experience
  • Exposure to business coaching within SME environment
  • MBA desirable, ability to analyze business models
8

Healthcare Services Resume Examples & Samples

  • Assists with the coordination of operational activities in support of HCS Sales team. These activities include GPO comparisons, local contract access and sales plan pricing
  • Ensures maximum profitability
  • Coordinates, analyzes and recommends pricing proposals on behalf of the sales team
  • Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments
  • 3+ years of experience, preferably in Medical operations or related experience required
  • Strong analytical, communication, and organizational skills
  • Proven project coordination abilities
  • Strong Word, Excel, PowerPoint
  • Understanding of medical business and corporate strategies
  • Ability to meet stringent deadlines
9

Healthcare Services / Finance Analyst Resume Examples & Samples

  • Prior reporting experience
  • Experience using SAS, SQL to create queries is highly desirable
  • Previous health insurance industry experience working in a Finance/Healthcare Services department
10

Healthcare Services Account Manager Resume Examples & Samples

  • Excellent organizational skills 9. Excellent negotiation & closing skills
  • 5+ years of demonstrated selling skills including customer presentations, price quoting, closing and growing a sales territory
  • Experience interfacing with both internal team members and external customers as a part of a solution-based sales process
  • Strong communication skills to synthesize complex issues and communicate into simple messages
  • Advanced degree in Healthcare with 3-5 years' work experience. Solid understanding of market dynamics and healthcare trends . Experience with Service Chain Management
11

Healthcare Services / Finance Analyst Resume Examples & Samples

  • Previous health insurance industry experience with data analytics
  • Intermediate knowledge of Excel and Access
  • Intermediate knowledge SQL to create queries
  • Experience working in a Finance/Healthcare Services department
  • SAS knowledge
12

Healthcare Services Account Manager Resume Examples & Samples

  • Strong capacity and drive to develop career 6. Excellent verbal and written communication skills in local language as well as good command of English
  • Advanced degree in Healthcare with 3-5 years' work experience
  • Solid understanding of market dynamics and healthcare trends
  • Experience with Service Chain Management
13

Healthcare Services Associate Resume Examples & Samples

  • Direct involvement in company and industry research produced by the team
  • Financial modeling to forecast company results and value equity securities, collecting and evaluating industry data, maintaining industry databases
  • Translating quantitative financial conclusions into written form, charts and graphs that can be included in research reports and distributed to clients of the firm
  • In addition, Research Associates should be flexible in switching between periods of heavy financial modeling and assignments that involve more qualitative writing and presentation skills
14

Healthcare Services Analyst Resume Examples & Samples

  • Formulation of stock- and sector-level investment theses
  • Marketing of those views to internal and external clients
  • Organizing ad hoc roadshows, client events and conferences
  • Data gathering, aggregation and analysis
15

National Account Mgr, Healthcare Services Resume Examples & Samples

  • Responsible for the implementation of distribution contracts with national customers and corporate accounts
  • Develops and executes the “Implementation Plan”, linkage of contracts and commitment form processing; pricing review and approval from Healthcare Services Operations and Sales & Marketing management
  • Oversees the management of day to day customer service, finance, technical support and Healthcare Services support initiatives
  • Complete management for existing customers and new national accounts generated by healthcare services sales team by monitoring sales, gross profit and works with the customer to market, ensure compliance, financial commitments and profitability
  • Develops and conducts customer business reviews to ensure customer commitment
  • Collaborates with marketing to create up market sales and marketing programs
  • Accountable for staying current and be responsive to competitive threats or service needs in the marketplace
  • Interprets and communicates strategic information to sales consultants and sales management to ensure competitive strategies are understood and executed by Sales, Marketing and Global Services Teams
16

Healthcare Services Account Manager Resume Examples & Samples

  • Drive annual and quarterly financial objectives through accurate monthly and quarterly forecasting, by prioritizing selling time to generate sales growth,
  • Develop and execute winning account strategies by leveraging Sales Negotiation, Consultative Selling and Account Planning knowledge & tools,
  • Develop solid business relationships with key buying stakeholders and decision makers at various organizational levels (product user, management / department, executive levels – at both hospital and/or GPO), in order to identify & capitalize on current business opportunities
  • Support sales quotations, develop and present contract proposals and negotiate to win
  • Prospect for new business in addition to growing and maintaining the existing customer portfolio, and qualifying new leads to maintain identified business,
  • Work collaboratively with the Clinical Sales Managers, Executive client directors & Product Sales teams during the equipment selling process / Point of sales,
  • Work in conjunction with the Regional Service Managers (RSM) and Director of Services (DOS) to implement customized solutions,
  • Develop and maintain high level of GE products/services knowledge and competitive offerings,
  • Work collaboratively with Marketing and communicate on-going market updates, the “voice of customers” and competitive intelligence
  • Education: Bachelors or Master’s Degree in related field or equivalent experience in Product and/or Services Sales
  • At least one of the following core experiences in Healthcare industry
17

Technical Sales Expert, Healthcare Services Resume Examples & Samples

  • Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all time
  • Interfaces with customers in a professional and effective manager to update them on the project status and/or to resolve problems/issues
  • Represents Clean Harbors in regional and national networking organizations that best benefits growth within assigned product lines
  • Time and territory management skills to ensure focus on value-added sales activities
  • Computer skills (Word, Excel, PowerPoint)
18

VP Global Healthcare Services Resume Examples & Samples

  • Develop and drive an integrated Services Strategy across all markets and regions of the Healthcare division
  • Assess the current Services offering, and develop a Services Roadmap to move this to the next levels service portfolio (from product support, maintenance,.., to managed services, adoption services, connected products)
  • Cooperate closely with the VP’s of the Market Segments, the Barco Digital Platform, Quality, Marketing, Sales and with the Service Leaders, who will finally deliver the service to the customers and partners. Your role is to drive the business and go-to-market transformation across the regions and market segments
  • Build the offering of new Healthcare Services. Build the commercial and delivery organisations globally - define measures of success including customer care, product replacement or repurchase rates, product life cycle management. Drive the success of the new HC services, together with the market segments, sales and regional services stakeholders
  • Deliver best-in-class customer service and ensure product serviceability. Drive continuous improvement cycles for our operational service delivery. Ensure best-in-class first and second line service to our customers (end-users and partners), working closely with the regional services organizations. Be part of the New Product Introduction (NPI) teams to advocate serviceability thinking
  • Technical/business University degrees
  • Strong business-orientation and customer needs understanding
  • Minimum 7-10 years of experience in a similar Worldwide Service role
  • Experience in the Healthcare business (diagnostic or surgical) is an asset
  • Demonstrated ability to create and monetize new service capabilities, particularly in a digital/software environment
  • Respected leader who has successfully developed a high performance global team
  • Extensive customer interaction experience
  • Proven effectiveness in business transformation programs
  • Fluency in English. Dutch is an asset
  • Willing to travel frequently to the install base in US
19

Rn-healthcare Services Auditor Resume Examples & Samples

  • Performs monthly auditing of registered nurse functions in Healthcare Services and Nurse Advice for compliance with CMS, NCQA, URAC, State and Federal requirements
  • Coaches registered nurses in appropriate clinical decision-making
  • Maintains member/provider confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and professionalism with all communications
  • Maintains detailed records of auditing results
  • Communicate with the Supervisor and Manager of QA Issues identified and works collaboratively to resolve/correct issues
20

Healthcare Services Auditor Resume Examples & Samples

  • Performs monthly auditing of registered nurse and other clinical functions in Utilization Management (UM), Case Management (CM), Member Assessment Team (MAT), Health Management (HM), and/or Disease Management (DM) and monitors key clinical staff for compliance with NCQA, CMS, State and Federal requirements. May also perform non-clinical system and process audits, as needed
  • Audits for clinical gaps in care from a medical and/or behavioral perspective to ensure member needs are being met
  • Coaches registered nurses and other clinical staff in appropriate clinical decision-making
  • Reviews to ensure that the auditing tool aligns with provider agreement expectations
  • Communicates with QA supervisor/manager about issues identified and works collaboratively to resolve/correct them
21

Dir, Healthcare Services Remote Resume Examples & Samples

  • Directs and oversees one of the following key Healthcare Services functions: case management/disease management/care transitions; utilization management; long-term supports and services; or nurse advice line
  • Collaborates with and keeps the AVP or VP of Healthcare Services informed of operational issues, staffing, resources, system and program needs and presents solution action plan for issues
  • Ensures monthly auditing is occuring with appropriate follow-up
22

AVP, Healthcare Services Resume Examples & Samples

  • Provides strategic direction and oversight for one or more of the following key Healthcare Services functions: case management/disease management/care transitions; utilization management; long-term supports and services; and/or nurse advice line
  • Determines clinical, quality, and financial measures for success
  • Designs standardized protocols, develops policy, and ensures timely implementation with corporate and health plan input
  • Ensures adequate training occurs from knowledgeable staff and coordinates with other departments as needed. Focuses on continual refinement of operational processes
  • Manages and evaluates team members in the performance of various clinical management activities
  • Coordinates with the Vice President of Healthcare Services to ensure adequate staffing and service levels, and maintains customer satisfaction by implementing and monitoring staff productivity and performance indicators
  • 7+ years managed care experience with line management responsibility including clinical operations
  • Worked within applicable state, federal, and third party regulations
  • Operational and process improvement experience
  • 10+ years managed care experience
23

Dir, Healthcare Services Resume Examples & Samples

  • Develops, implements and/or monitors standardized protocols for clinical and non-clinical team activities to facilitate integrated proactive care review and management
  • Develops, performs and promotes interdepartmental integration and collaboration to enhance clinical services
  • Facilitates and participates in committees, task forces, work groups and multidisciplinary teams as needed to promote standardized Molina enterprise wide approach to Care Management programs
24

DJO Healthcare Services Resume Examples & Samples

  • Provides training, education, troubleshooting, new account set-up assistance and new FSR training for the DJO-HS Field Services team & DJO-HS business channel
  • Acts as liaison between DJO Headquarters, Genpact, Shoreview, Empi, field sales and services teams to help distribute and manage clinical and operational reporting
  • Supports the development and deployment of field technology software for DJO programs
  • Helps the RSM ensure compliance to DJO policies and procedures is upheld within the DJO-HS team including strict adherence to PHI & HIPAA Regulations
  • Educates clinics and office staff in the operation of DJO programs, products and service integration
  • Work closely with Sales Team to support new account development to ensure acceptable utilization & profitability, and create executable action plans for implementation or “go-live” of programs at customer sites
  • Support Manage and Improve profitability of existing accounts, and work with local product sales reps to identify opportunities to introduce new profitable DJO products to account
  • Work with DJO’s Distribution Partners to ensure DJO Field Service standards are met for FSR’s employed by the Distributor
  • Assist in vacation and time off scheduling for FSR’s and helps coordinate coverage detail for clinics and territories
25

Healthcare Services Program Manager Resume Examples & Samples

  • In collaboration with others, plans and executes internal Healthcare Services projects and programs involving department or cross-functional teams of subject matter experts, delivering products from the design process to completion
  • Manages programs providing ongoing communication of goals, evaluation and support to ensure compliance with standardized protocols and processes
  • May engage and oversee the work of external vendors
  • Focuses on process improvement, organizational change management, program management and other processes relative to the business
  • Serves as a subject matter expert and leads programs to meet critical needs
  • Communicates and collaborates with customers to analyze and transform needs and goals into functional requirements
  • Works with operational leaders within the business to provide recommendations for process improvement opportunities
  • Conducts quality audits to assess Molina Healthcare Services staff educational needs and service quality and implement quality initiatives within the department as appropriate
26

RN Healthcare Services Manager Resume Examples & Samples

  • 5+ years of managed healthcare experience, including 3 or more years in one or more of the following areas: utilization management and/or disease management
  • Minimum 2+ years of healthcare or healthplan managerial experience, including oversight of clinical staff
  • 3+ years management experience in a managed healthcare environment
  • Medicaid/Medicare/Commercial Population experience with increasing responsibility
27

Supv, Healthcare Services Resume Examples & Samples

  • Assists with coordination and reporting of department statistics and ongoing client reports, as assigned
  • 3-5 years disease management, case management or managed care
  • 5-7 years in managed care
28

Healthcare Services Technician Resume Examples & Samples

  • Cuurent state registration, license, or certification as appropriate to education
  • 3 years of experience in health insurance
  • Undergraduate degree or equivalent work experience (5 years in a related field)
  • Knowledge and/or experience in utilization management, such as case management, concurrent review, prior authorization, medical audit, appeals or delegation
  • 2 years of additional experience in a business environment
29

Healthcare Services Technician Resume Examples & Samples

  • 3 years of experience in health insurance, healthcare field, or customer service
  • Undergraduate degree or 5 years of equivalent work experience in a related field
  • 2 years of experience in a business environment
  • Experience in concurrent review, prior authorization, medical audit, claims, or appeals & grievances
30

Healthcare Services Sales Director Resume Examples & Samples

  • Use specialty expertise to penetrate the segment and evangelize VMware solutions to customers on a partnership basis, or act as a dedicated resource to other strategic accounts
  • Target and cultivate a professional and consultative relationship with the customer, at the executive level, purchasing and practitioner/IT level, by developing a core understanding of the unique business needs of the customer within their industry
  • Take a leadership role and accountability in working with cross-functional teams to develop winning proposals and submissions (RFQs, RFIs, RFPs)
  • Work with the Channel and Alliance teams to identify and formalize relationships with key partners and 3rd parties involved in the advising on, and selling of Software Defined Datacenter (SDDC) and End User Computing (EUC), solutions
  • Generate new opportunities through existing relationships, lead-generation, and by scheduling and presenting at marketing events
  • Report key metrics (revenue and opportunity forecast, pipeline, opportunity status, challenges, and needs) accurately and in a timely manner
  • Participate in weekly sales meetings to present/assess the status of all existing pipeline of leads, opportunities as well as potential future target companies and pursuit strategies
  • Play a leadership role as an expert in the field and act as a mentor/teacher to other team members
31

Lead, Healthcare Services Central Programs Resume Examples & Samples

  • Assists in training of all staff according to Department standards, policies and procedures. Evaluates the work performance of the HCS-Central Programs staff. Consults with the Management of HCS-Central Programs to devise and implement corrective action as necessary to improve staff performance
  • Acts as a supportive resource to the HCS-Central Programs staff, assist in devising/implementing strategies of assignment division, facilitating HCS-Central Programs processes and communicating/coordinating HCS-Central Programs activities
  • Resolves problems and complaints that may arise in day to day operations that involve clinical HCS-Central Programs staff. Communicates findings to the Manager, HCS-Central Programs
  • Maintains a minimal caseload in all plans to ensure communication and appropriate guidelines are adhered to
  • Collaborates with and keeps HCS-Central Programs Management apprised of operational issues, staffing issues, system and program needs
  • Monitors the HCS-Central Programs staff workload for adherence to the P&Ps & SOPs and deadlines. Assures oversight and direction of individuals primarily responsible, and assures timely completion
  • As liaison to both internal and external customers on behalf of both Molina and the HCS-Central Programs areas, conducts self in a professional manner at all times. Maintains cooperative and effective workplace relationships and adheres to company Code of Conduct
  • Attends/participates in departmental, company-wide, and external committees, task forces, or work groups, as assigned
  • Meets with staff on a monthly basis to discuss quality and productivity
  • Strong analytic and problem solving abilities
  • 3+ years experience in an administrative support role in healthcare, Medical Assistant preferred