Field Service Technician Resume Samples

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TK
T Kuhic
Thurman
Kuhic
19986 Omari Bypass
San Francisco
CA
+1 (555) 198 8898
19986 Omari Bypass
San Francisco
CA
Phone
p +1 (555) 198 8898
Experience Experience
New York, NY
Field Service Technician
New York, NY
Vandervort, Kozey and Lakin
New York, NY
Field Service Technician
  • Physical tasks include walking, grasping, carrying, lifting, seeing, hand-eye coordination, listening, and writing, speaking and traveling
  • Mental tasks include reading, interpreting, analyzing, calculating, measuring and communicating
  • Adjusting, aligning, assembling, calibrating, inspecting, lubrication and testing of commercial food prep equipment
  • Act as a safety role model, encouraging and recognizing others completing safe acts and intervening when unsafe acts are being practiced
  • Perform administrative functions, such as: writing technical reports, ordering materials, securing quotations, filing/archiving data and documents
  • Identifying, owning, and tracking any issues with an account, according to call escalation procedure, to reach resolution
  • Purposes of installing, commissioning, servicing and maintaining Cameron product lines in accordance with Company procedures and work instructions
Phoenix, AZ
IT Field Service Technician
Phoenix, AZ
Wisoky, Hickle and Thiel
Phoenix, AZ
IT Field Service Technician
  • Perform and/or help support Tier 1, 2 & 3 hardware break-fix services on PCs, Laptops, Network Printers, Servers, etc
  • Performs system recovery based on incident calls and under guidance from established documents and subject experts
  • Performs spare parts inventory and storage management
  • Provide network and remote connectivity (hardware/software) support
  • Perform Tier 1, 2 & 3 support services installing and troubleshooting hardware, software, and networks
  • Develop and maintain systems documentation, including Active Directory and network diagrams
  • Assist in support of local developed applications and databases
present
Houston, TX
Engine Field Service Technician
Houston, TX
Mante, Leannon and Auer
present
Houston, TX
Engine Field Service Technician
present
  • Provide Action Requests for Field Service Managers and manufacturing plant field engineering groups
  • Readily adapts to a changing work environment and work assignments
  • Provide technical assistance and consultation to FS teams and or customers during installation, operations and maintenance projects
  • Manage the development and implementation of customised engine specifications
  • Completes diagnostics, repairs and rebuilds on engine products in a service workshop under limited supervision
  • Maintain FS and or Customer Activity Reports for Customer daily inspection forms, FS deck book and field work tickets
  • Technical specialist and primary customer support contact to diagnose and execute complex repairs to engine products at the customer’s site
Education Education
Bachelor’s Degree in Electronics
Bachelor’s Degree in Electronics
University of California, San Diego
Bachelor’s Degree in Electronics
Skills Skills
  • Strong work ethic, high level of craftsmanship/workmanship with strong attention to detail
  • Excellent troubleshooting ability with strong diagnostic and problem solving skills
  • Capable of multi-tasking, highly reliable, self-motivated, target and deadline driven
  • A strong dedication to quality customer service, and a working knowledge of service delivery procedures
  • Detail Oriented - Ability to pay attention to the minute details of a project or task
  • Ability to demonstrate excellent verbal and written communication skills Demonstrate ability to manage multiple tasks
  • Strong interpersonal and communication skills with the ability to communicate complex technical issues in an understandable manner
  • Strong ability to be self-directed and work independently, with strong organization and documentation skills
  • Ability to maximize systems availability as a technical specialist highly trained in heterogeneous data center environments
  • Strong problem solving skills they are able to apply to standardized situations involving several concrete variables
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15 Field Service Technician resume templates

1

Field Service Technician Resume Examples & Samples

  • 7 years of experience with Microsoft Windows, configuring and troubleshooting network equipment, and working with clients providing Tier I or II support
  • 3 years of experience with managing desktop and server systems
  • 3 years of experience with Microsoft Windows
  • 3 years of experience with configuring and troubleshooting network equipment
  • Experience in working with clients to provide Tier I or II support
  • BS degree and three years of experience in a professional environment or 7 years of experience with managing desktop and server systems In lieu of a degree
  • Experience with DoD enterprise
  • Experience with UNIX operating system
  • BS degree in Information Systems, CS, Mathematics, Engineering, or other technical field
2

Field Service Technician Resume Examples & Samples

  • BS degree in Technology or four years of additional experience with managing desktop and server systems, Microsoft Windows, and configuring and troubleshooting network equipment in lieu of a degree
  • Experience with DIA and DoD enterprise
  • Experience with Unix operating systems
3

Field Service Technician Resume Examples & Samples

  • Installs, repairs, calibrates and maintains Anelva equipment in a manner which minimizes equipment down time
  • Troubleshoot and repair hardware and software issues
  • Monitors, inspects and maintains semiconductor equipment in order to prevent and minimize malfunctions
  • Be flexible with the working hours, being on-call and rapid response in off shift hours as required
  • Maintains accurate documentation of maintenance activity and provides periodic reports
  • Be familiar enough with customer process to collect data and help solve tool related issues problems
  • Provides training and assistance to less experience technicians and may provide basic instruction to customers
  • Partakes in formal and informal technical training in order to expand technical expertise
  • Effectively communicate with customers, other employees of CUSA, & Canon Anelva Japan
  • As necessary do parts inventory, shipping and receiving of parts
  • Bachelor’s degree in electrical or mechanical engineering or equivalent training and experience in the field
  • 2-5 years of experience as electro-mechanical engineer with preferred specialty in Vacuum Equipment repair service
  • Position may require travel within assigned region; also may require ability to work flexible shifts
  • This position requires driving for company business as an essential function of the job. This position is subject to updated background checks which includes a motor vehicle report. Employee must possess a valid driver’s license, have proof of insurance and can have no more than (2) minor moving traffic violations within a thirty-six (36) month period. Canon U.S.A., Inc. will utilize the information in the background checks to determine an employee’s continued eligibility to drive for company business
4

Field Service Technician Resume Examples & Samples

  • Collect data for software related issues and discuss with headquarter in Japan
  • Install equipment control software and maintain record of software revision history
  • Monitor, inspect, and maintain semiconductor equipment in order to prevent and minimize malfunctions
  • Maintain accurate documentation of maintenance activity and provide reports
  • Provide training and assistance to other technicians
  • Bachelor’s degree in engineering discipline or equivalent training
  • Position may require ability to work flexible shifts
5

Field Service Technician Resume Examples & Samples

  • Minimum Diploma/ Associate Degree (technical field) or equivalent certification with less than 1 year working experience
  • Moderately complex troubleshooting skills
  • Proficient in professional oral, written and telephone communication skills
  • Ability to gather relevant information systematically and to solve problems, identify needs, develop and propose solutions
  • Perform reporting and administrative functions. Manage time effectively
  • Assist the customer with basic product familiarization training on device features during routine preventative maintenance or break/fix engagements
6

Field Service Technician Resume Examples & Samples

  • Work autonomously to complete all maintenance, project and IMAC calls efficiently and timely. Field Service Technicians are responsible for troubleshooting, repairing and upgrading all electronic voice, data and AV hardware including: network equipment, desktop terminals, monitors, printers, fax machines, telephony equipmentand cabling including terminations. Equipment serviced is subject to change as business needs dictate
  • Monitor/review ticket queue and assume ownership of all tickets in assigned area when not on a dispatch and following completion of each dispatch
  • Perform ticket updates whenever possible, including assignment of ticket to self, entering all dates/times, resolution codes, hardware used, appropriate details, etc
  • Able to legally drive company vehicle
  • Available 24 hours a day, 7 days a week
  • Associate’s degree from accredited college or technical school
  • Able to use all related computer hardware and software
  • Able to use job-related tools
  • Able to safely use step ladder
7

Field Service Technician Resume Examples & Samples

  • Minimum 2 years experience in troubleshooting computer hardware required
  • A+ Certification or Microsoft Certified Systems Engineer (MCSE) Certification required
  • Minimum 2 years experience using Windows XP workstation operating system to diagnose and repair PC problems
  • Strong analytical, planning, interpersonal, and verbal / written communication skills
  • Working knowledge of networking basic to the hub level and network administration using Active Directory
  • Working knowledge of creating and troubleshooting networked printers
  • LI-BS1
8

Field Service Technician Resume Examples & Samples

  • Under general supervision, assist experienced technicians with the installation, repair, calibration and maintenance of semiconductor process equipment in a manner which minimizes equipment down time
  • Maintain accurate documentation of maintenance activity and provide periodic reports
  • Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work. Order and replace parts
  • Participate in technical training
  • Troubleshoot, install and repair high vacuum equipment including PVD and etching systems
  • Identify, analyze and repair product failures
  • Train Field Service Engineers and customer technicians on equipment usage and maintenance
  • Develop and implement training plans and procedures for internal FSE and customer technicians
  • Bachelors degree preferred in electrical, mechanical, chemical or industrial engineering; or AA degree in technical or mechanical field, or equivalent training
  • Min. 3 years of experience on semiconductor vacuum equipment (PVD, CVD, RIE, Ultra-high vacuum systems, IBE/IBD, and vacuum robot systems)
  • Experience with highly complex multi chamber systems preferred
  • PLC experience a plus
  • Ability and flexibility to work evenings and weekends and travel overnight for business. Extended Business travel (4-6 weeks) as needed and must be available for the duration of the assignment
9

Field Service Technician Resume Examples & Samples

  • Windows 7 and Windows XP Operating System experience including break-fix, installation, troubleshooting, imaging, etc
  • Experience with cable inspection / organization / repair replacement (CAT5 / Fiber)
  • Business Size Printer troubleshooting and repair
  • Service Now or comparable ticketing system with SLA Driven automation
  • Software break-fix support experience
  • Must be able to perform duties on a scissor lift to reach access points (comfortable working with heights)
  • Must Have a Clean Driving Record
  • 8am – 5pm core hour work schedule subject to change due to needs of the customer
  • CompuCom supports Employment Equity and Diversity** Dallas-based CompuCom Systems, Inc. is a leading provider of end-user enablement, service experience management, and cloud technology services to Fortune 1000 companies. CompuCom partners with enterprises to develop smarter ways they can work, grow and produce value for their business. Founded in 1987, privately held CompuCom has approximately 11,500 associates and supports more than 4 million end users in North America. For more information, visit www.compucom.com
10

Field Service Technician Resume Examples & Samples

  • Troubleshoots hardware and software issues and repairs technology equipment such as computers, printers, routers, automated teller machines, security cameras and closed circuit televisions
  • Monitors branch telecommunications and network service performance and troubleshoots outages and cabling issues
  • Performs preventive maintenance and installations; tests new hardware and software products prior to release
  • Trains end users on branch equipment functionality
  • Excellent customer service and problem solving skills with the ability to work independently while supporting a team environment
  • Ability to quickly learn a broad range of technical concepts, tools and equipment
  • Exceptional verbal communication and technical writing skills with an ability to effectively interact with and convey information to people who possess varying levels of understanding on applicable topics
  • Strong electrical, mechanical and technical troubleshooting and repair skills with broad knowledge of Microsoft Office, Windows operating systems, networking, telecommunications, and office technology equipment
  • Strong attention to detail, analytical skills, and concern for data accuracy
  • Demonstrates safe and efficient driving skills; possesses and maintains a valid driver’s license and a clean driving record
  • 3-5 years electrical, mechanical, or computer troubleshooting experience
  • 1-3 years technology support experience
  • Financial services or banking industry experience preferred
11

Field Service Technician Resume Examples & Samples

  • Great communication skills plus fluency in written and spoken English AND Italian
  • Proven customer service orientated background
  • A current driver's license
12

Engine Field Service Technician Resume Examples & Samples

  • Support the sale of engines to Caterpillar and Perkins dealers and customers
  • Directly contact Caterpillar and Perkins dealers and customers to progress technical issues, process requests, provide updates, AND MEET START OF PRODUCTION DATES etc
  • Review and verify application requirements TO MEET TECHNICAL AND LEGISLATIVE REQUIREMENTS
  • Make appropriate judgement calls on the use of existing or new design solutions
  • Support creation of design, price, and lead time quotes for dealers/customers
  • Secure engine installation integrity at product launch
  • Manage the development and implementation of customised engine specifications
  • Schedule and communicate installation schedules and issues
  • College/university degree or equivalent in Engineering
  • 5 to 10 years experience in engineering or technical support roles
  • Working knowledge of truck design, development, sourcing, and manufacturing. ( NOT TRUCK DESIGN ~ INDUSTRIAL MACHINE DESIGN)
  • In-depth knowledge of North American truck vocations and applications (N. AMERICA TRUCK IS NOT RELATED TO OUR WORK)
  • Advanced degree in Engineering
13

Field Service Technician Resume Examples & Samples

  • Follows a regimented schedule
  • Responds to telephone calls, email and personnel requests for technical support
  • Relies on instructions and pre-established guidelines to perform the functions of the job and makes in-field repair decisions
  • Has experience as a field tech supporting technical work as your own manager
14

Field Service Technician Resume Examples & Samples

  • Communicate results and recommendations
  • Provide technical direction and advice to lower level technicians
  • Would require travelling upto 50-70% of the time
  • 3 to 5 years progressive, relevant experience within the functional area where working
  • Good communication skills, oral and written
15

Field Service Technician Resume Examples & Samples

  • Check in and out of client stores upon arrival and departure
  • Check in with store management upon entering store
  • Visit each department starting with front end registers, meet with head cashier for any updates or issues
  • Access ServiceNow for preventive maintenance/problem tickets
  • Perform project work, escalated and non-escalated
  • Update ServiceNow tickets as needed
  • Exceptional customer service skills and representation
  • Ability to work flexible shifts and adapt to changing work schedules
  • A+ CompTIA technical certification
16

Field Service Technician Resume Examples & Samples

  • Troubleshoot and repair equipment as defined by the service engineering team
  • Be ready to travel for extended periods of time covering multiple locations with minimal notice
  • Perform complex and precise electro-mechanical debug, rework and repair
  • Perform tasks requiring a high level of skill and patience
  • Operate a variety of hand tools, power tools, diagnostic and measuring equipment (including DMMs and oscilloscopes)
  • Develop and follow best practices and procedures for various maintenance activities related to Tesla Energy equipment
  • Maintain high levels of communication and feedback within the Tesla Energy service organization; prepare daily updates of work completed, problems identified, and future timelines
  • Have flexibility to provide support outside your region and possibly outside the country as required
17

Field Service Technician Resume Examples & Samples

  • Knowledge of operation and maintenance of a wide variety of hand and power tools, shop tools, test equipment
  • Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public
  • Ability to effectively handle multiple priorities, organize workload, and meet deadlines
  • Ability to work in a team-based environment and achieve common goals
  • Ability to maintain and perform top level professional integrity and appearance
18

Field Service Technician Resume Examples & Samples

  • Troubleshoot and repair equipment within your assigned region, and serve as “first responder” to charging station outages in your area
  • Take responsibility for maintaining an inventory of parts, tools and equipment
  • Organize work, procure necessary parts, plan travel, and complete accurate documentation on repair actions completed
  • Develop and follow best practices and procedures for various maintenance activities
  • Maintain high levels of communication and feedback within the Service organization; prepare daily updates of work completed, problems identified, and future timelines
  • Ability to maintain and perform top-level professional integrity and appearance
19

Field Service Technician / Specialist Resume Examples & Samples

  • Perform on-site installation of subsea systems and equipment and ongoing preventive maintenance, repair and calibration after installation
  • Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards
  • Prepare timely and accurate technical reports for customer records and a reference for future workovers or interventions
20

Field Service Technician Resume Examples & Samples

  • A Field Service Technician will be responsible and expert for inspecting and performing installation & pulling of complex Electrical Submersible Pump (ESP) systems and associated equipment in oil and water wells. May be required to work unsupervised and act as team/crew leader. Monitor, troubleshoot and test Down hole ESP equipment including Down hole Monitoring tools also assist with the set up and start-up Motor Controllers and VSD’s
  • Performing installation & pulling of complex Electrical Submersible Pump (ESP) systems such as Y-Tool, Shroud configuration, POD systems and Dual concentric ESP
  • Technical Degree/Diploma required
  • Minimum of 3 years’ experience in a Field Services role in inspecting, installing, running and pulling all configurations of ESP equipment
  • Excellent Functional / Technical, Customer Focus, Communication, Interpersonal, and Team working Skills
21

Field Service Technician Resume Examples & Samples

  • Ability to work independently on the implementation of fault analyses and repair of wind turbine
  • Professional training in electrical engineering sector (electrician, power electronics system,
  • Team player, cooperative, interested in further development
  • Confident personality
  • Structured worker with technical analytic abilities
  • Prepared to travel throughout Latvia and abroad
22

Field Service Technician Resume Examples & Samples

  • Performs trouble-shooting, repair and maintenance on various high voltage equipment including transformers, circuit breakers, switchgear at customer sites
  • Computer skills necessary to communicate test reports to the office and customers
  • Communicates directly with customers to ensure excellent customer service
  • Performs duties within the estimated time and budget planned for the project
  • Records activities of work performed in the field, parts shipped, etc
  • Maintains corporate image in all service situations
  • Continues training to expand knowledge of GE products
  • Conducts onsite investigation of equipment performance to determine cause or contributing factors
  • Prepare detailed written visit reports
  • Associates Degree in Electrical Maintenance, or related technological field preferred or High School diploma or GED and 4 years of additional experience in transformer maintenance and repair
  • Minimum of 1 year of work experience in Field Service, utility industry or related field
  • Valid Driver's license required
  • Previous High Voltage Switchgear or Transformer work experience preferred
  • Strong interpersonal communication skills required to communicate with customers, employees, and vendors
  • Commercial drivers license preferred
23

ESP Field Service Technician Resume Examples & Samples

  • Install, repair and maintain equipment at the well site
  • Installation and service of Electrical Submersible Pumps (ESP)
  • Job preparation
  • Tooling, gauges and meter operation and maintenance
  • Troubleshooting ESPs
  • Field customer service
  • Repair, assemble, test, maintain tools, and customer equipment
  • Organize, select, and arrange shipment of equipment
  • Maintain all GE property, including truck, service tools, phone, computer equipment, etc. in a clean and ready state
  • Prepare service tickets and detailed Job Safety Analysis (JSA) requirements
  • Promote and perform any field service oriented sales and maintain a confident customer relationship for the company
  • 5 years of experience in Electrical Submersible Pumps
  • Rig workover experience an asset
  • Oilfield offroad driving
  • Electrical background, however, an electrical ticket is not required, but preferred
  • Good oilfield knowledge
  • Capable of utilizing electrical meters and gauges
  • Ability to be away from home up to 70% of the time
  • Exceptional problem solving skills
  • Excellent stress management and demanding timelines
  • Clean drivers abstract
  • H2S and First Aid required
  • 10 years of oilfield service background
  • Fall Protection Training
24

Field Service Technician Resume Examples & Samples

  • Carrying out all routine maintenance& repair activities for all instruments in UF/RO plant facility
  • Troubleshooting of all online process monitors and analyzer instruments
  • Analysis of faults and reporting to the Instruments Field Engineer
  • Proposing suitable modifications to enhance the reliability of the system in process
  • Calibration of all field instruments, like pH, Conductivity, Turbidity, Temperature& Pressure Transmitters, Pressure gauges, Control valves etc.,
  • Executing new installations and plant modification works as guided by the Instruments Field Engineer
  • Preparing material request for maintenance/repair/modifications and validating quotations with specifications check in the absence of Instruments Field Engineer
  • Supporting warehouse responsible for spare parts inventory, material receiving/inspections& material issuing
  • Record keeping of all maintenance activities performed and instrument calibration reports
  • Maintaining good housekeeping & safety follow-up in all works carried out at site
  • Coordinating with Operation Team for reduced downtime in operations due to maintenance
  • Maintaining tools by regular inspections
  • Optimal use of available resources with respect to time & cost for all jobs
  • Diploma Engineer in Electrical& Electronics/Electronics& Communication/Instrumentation& Control discipline or ITI in Instrumentation
  • Minimum 7 years work experience is required for Diploma Engineer and minimum 10 years work experience is required for ITI technician
  • At least 5 years maintenance work experience, preferably in water & waste water treatment plant/Desalination plant/RO plant/power/petroleum/chemical or any other continuous manufacturing process industry
  • Good knowledge in all types of process field instruments& process quality analyzers
  • Ability to communicate better in written& spoken English
  • Good knowledge on the concept of Automation
  • Knowledge on MS-OFFICE
  • Ability to understand P&ID, Instrument loop diagrams and JB & control panel wiring diagram
  • Ability to work in a matrix organisation
  • Ability to work in complete autonomy
  • Ability to lead a team of technicians& helpers
25

Field Service Technician Resume Examples & Samples

  • Carry out all routine maintenance & repair for all mechanical equipment in UF/RO facility
  • Troubleshooting malfunctions and operating defects and make the necessary repairs
  • To report and assist the mechanical Field Engineer on the accomplishment of all maintenance activities to allow the correct operation of the plant
  • To organize the work assigned with the definition of; Manpower, materials, tools and safety requirements
  • To ensure that all activities necessary to achieve the maintenance program are carried out in accordance with the project objectives schedule, cost and quality
  • To prepare report on the activities carried out & underlining the deficiencies correspond during the accomplishment of the task assigned
  • To define the list of the spare parts necessary for the operation of the pant
  • To analyze the routine check, the mechanical parameters and the problem coming from the equipment fault to define the corrective action
  • Replace and Install specified parts and/or make required adjustments
  • On-call availability and shift work with various schedules may also be required
  • Follow the EHS (safety) requirements
  • Diploma Engineer in Mechanical
  • Minimum 5 years’ experience in maintenance work, preferably in water & waste water treatment plant/Desalination plant/RO plant/power/petroleum/chemical or any other continuous manufacturing process industry
  • 3 years hands-on experience in overhauling, testing, repair and maintenance of all type rotating equipment such as pumps, compressors, blowers, chemical transfer/dosing pumps, gearboxes and associated items such seals, coupling, bearings, etc., including alignment works
  • Communicate effectively in written & spoken English
  • Work on prioritized & emergency needs of the plant maintenance
  • Experience in water/wastewater treatment plant activities
  • Working experience in GCC country
  • Ability to lead a team of technicians & helpers
  • Capable of understanding the plant process & P&IDs to execute appropriate plant maintenance
26

Field Service Technician Resume Examples & Samples

  • Timely and accurate response to customers’ requests
  • Establishing good relations with customers who contact Electrolux Professional North America
  • Oversight for the technical aspects of service activity by Electrolux Professional or the technicians’ network and to achieve the lowest possible labor costs without jeopardizing the quality of work and the service provided to the customer
  • Ensure all safety rules, regulations, and practices are followed
  • Ensuring that service activities comply with all Federal, State, and Local Laws, Ordinances, Rules/Regulations and Statutory requirements, minimizing the liability of the company
  • Implement and deliver an effective and on-going skills development and equipment training program
  • Maintaining excellent communications between the technicians’ network, customers and the office. This may include visiting job sites as required to maintain internal and external relations
  • Maintain the company reputation through sound ethical business practices in all relations with employees, customers, suppliers, and the public at large
  • Periodically conduct audits on select Platinum Star Service Network, evaluate the network according to company policy and ensure there is adequate parts inventory to support technicians
  • In coordination with the Director of Service, help establish the standard stock list for equipment to be maintained in the field and in-house
  • Exhibit a professional but pleasant attitude with internal and external customers
  • Keep up to date with service literature and bulletins
  • Other service related duties as assigned by the Director of Service
  • Candidate is not required to live in Charlotte, NC and may work remotely
  • Ability to read and interpret documents such as exploded parts diagrams or views, plumbing diagrams, wiring diagrams and electrical schematics, operating and maintenance instructions and procedure manuals. Ability to write routine correspondence. Ability to speak effectively with customers or company employees
  • Ability to calculate figures and amounts such as percentages and totals
27

Field Service Technician Resume Examples & Samples

  • Education and Experience Required: Minimum Vocational/Diploma/Associate Degree (technical field) equivalent with 2-5 years of working experience in related fields, or
  • Degree holder with no or less than 1 year relevant working experience
  • Basic to complex troubleshooting skills –depending on level
  • Proficient in professional oral, written, and telephone communication skills
  • Past experience with Laser Printers and/or copiers a plus
  • Ability to drive a company van
  • Ability to execute manual tasks and lift some weight (50 lbs.)
28

Field Service Technician Resume Examples & Samples

  • Provide is position is based in Monroe, LAsoftware service, postsales or service delivery support for local accounts on standard systems
  • Respond to service, product, technical, and Customer relations questions
  • Team/call leader acting as a technical resource/mentor to others in the onsite Volume Service Business
  • Escalation direction for Volume Service Business
  • Minimum Vocational/Diploma/Associate Degree (technical field) equivalent with 1-2 years of working experience in related fields, or Degree holder with no or less than 1 year relevant working experience
  • Ability to perform while under high-pressure situations; 1 year of laser printer experience required for consideration
29

Field Service Technician Resume Examples & Samples

  • Commissioning controls systems
  • Troubleshooting, maintaining and repairing commercial automation systems at assigned customer sites
  • Performing corrective and preventative maintenance tasks at assigned customer sites
  • Coordinating with other trades and engineering
  • Participating in customer management and sales support activities
  • Covering for on-call after hours on a rotational basis to respond to customer emergencies on as needed basis
  • Community College Technical Diploma or University Degree
  • Minimum 3 years of experience in building automation systems (HVAC, Fire Alarm or Security) or maintenance / engineering environment
  • Excellent troubleshooting and problem solving skills for electronics, programming and systems operation
  • Knowledge of server based systems on various operating systems Experience with HVAC Controls and Building Automation Systems, a strong asset
  • Experience with Security, Card Access, and Fire Systems an asset Experience on nurse call systems a high priority asset
  • Team oriented individual with demonstrated ability to work unsupervised and self directed
  • Experience in various customer markets including Health Care, Education and Commercial
  • Formal programming training
  • Demonstrated ability to take initiative to learn new products and systems
  • Ability to travel up to 10% of the time
30

Field Service Technician Resume Examples & Samples

  • Carry out Planned Preventative Maintenance Tasks
  • Carry out daily reactive calls
  • Carry out small works Mechanical/Electrical
  • Health and safety Awareness
  • Documentation compliance
  • Supervising of subcontractor ensuring completion of work and value for money
  • Demonstrate good financial awareness in the provision and completion of small work proposal
  • Understanding water treatment process, according to L8
  • Maintain Plant & Plant rooms to a high standard
  • City & Guilds Electrical Engineering
  • IEE 17th Edition
  • Proven mechanical/electrical skills in all aspects of Building Services
  • In depth knowledge of building services with the ability to fault find and resolve problems
  • Sound Judgement and examples of logical problem solving
  • Experience in the following would be an advantage: BMS controls / Pump Types / Heating Ventilation / Air Conditioning / AHU / Basic Plumbing skills
31

Field Service Technician Resume Examples & Samples

  • Associate or technical college degree or Bachelor’s Degree in Engineering OR in lieu of degree High School Diploma/GED plus 3 years of experience in technically related field work in HVAC, fire, security and/or IT
  • 3 years of experience with HVAC systems, control systems, mechanical system operation and building facilities. Honeywell installed systems HVAC product knowledge
  • Years of experience with building systems, troubleshooting, PC, and general networking knowledge
  • NICET certification is preferred
32

Field Service Technician Resume Examples & Samples

  • Proven field service experience
  • Familiarity with HVAC systems
  • Technical degree or certification
33

Field Service Technician Resume Examples & Samples

  • Provide leading product satisfaction, reliability and serviceability improvement activities for all products across the range, specifically
  • Support the focussed returns process, by providing timely product/part returns to the business, helping the business quickly identify product failures and allow modifications to be completed
  • Actively support the business income by promoting chargeable workloads, spare parts and upgrading of replacement products
  • Attend regular product updates and refresher training
  • Support Trainee Field Service Technicians where required
  • Attend regular field audits to ensure consistency across the workforce
  • Work with the Regional Service Manager’s to improve customer satisfaction, service efficiency and the business profitability
  • Comply with all Health and Safety processes
  • Product technical knowledge
  • Ability to work alone and unsupervised
  • Motivated to achieve business targets
34

Field Service Technician Resume Examples & Samples

  • Services and maintains a full territory of Sharp equipment commensurate with experience and training
  • Resolves at least 85% of service calls without assistance upon completion of training and territory assignment
  • Understands and properly performs all mechanical and electronic adjustments on equipment as outlined in the Technical Service Manual and Field Engineering Bulletins
  • Ability to read and interpret schematics and complete all electrical troubleshooting as outlined in the Technical Service Manual and Field Engineering Bulletins to include our complete digital line of products
  • Resolves all normal customer relations' situations and communicates unusual customer situations to a higher level
  • Maintains parts inventory and achieves acceptable levels of inventory control and usages
  • Completes all required administrative functions in an accurate and timely manner
  • Cooperates with fellow workers and management to achieve Branch service goals
  • Keeps Group Leader or Branch Field Service Manager informed of machines performing below standards and report all actions taken toward resolution
  • Performs other duties as prescribed by the Branch Field Service Manager
  • High School Diploma or equivalent mandatory
  • Technical vocational schooling desirable (electronics or electro-mechanical preferred), or experience in copier repair or repair and maintenance of electronic equipment
  • Must possess or achieve Net+ certification within six (6) months of hire
  • Must possess strong communication skills and mechanical aptitude
  • Must successfully complete Sharp equipment pre-testing and training
  • Knowledge of Windows and Microsoft Office software products preferred
  • A valid drivers license
35

Field Service Technician Resume Examples & Samples

  • Performs semi-complex equipment installation; installs control and distribution apparatus such as switches, relays and panels, fastening in place with screws or bolts using hand tools and power tools
  • Creates connections to various sensors and electrically powered devices; validates connections to power source and/or terminates wiring, mounting of parts and testing connections
  • Specialized skill training/certification may be required
  • Demonstrates comprehensive working knowledge of a technical or specialty area, and of operations, methods, and practices
  • Generally, 2-5 years of successful industry experience in area of responsibility and successful demonstration of Key Responsibilities and Knowledge as presented above
  • Preferred Knowledge/Skills, Education and Experience
  • Associates degree or 1-2 years of vocational technical training preferred
36

Field Service Technician Resume Examples & Samples

  • Test, commission, troubleshoot, repair, erect, upgrade and vacuum-fill various sizes and types of transformers up to 900MVA and lead a site team to do the same
  • Operate a vacuum oil processing unit
  • Review oil analyses and transformer test results to provide recommendations for remediation and execute the same
  • Familiarity with the following is an asset: a) Load tap changers, b) test, commission, program, troubleshoot, repair, upgrade, retrofit and install high and low voltage power system equipment
  • Perform site surveys / site walks / site service
  • Develop service work scopes and estimates and provide proposals to customers
  • Schedule and execute jobs on-time and on-budget with world-class quality
  • Plan, coordinate, lead and direct activities for self and support team to maximize productivity and profitability
  • Provide technical expertise and present GE capabilities to customers to win orders
  • Identify and implement cost and process improvements and standardization to continuously improve variable cost productivity
  • Prepare and verify reports and deliver to customer
  • Prepare and finalize job details for invoicing
  • Perform administrative functions, such as: writing technical reports, ordering materials, securing quotations, filing/archiving data and documents
  • Coach other GE personnel to impart and perpetuate knowledge and expertise to develop technical and managerial skills and techniques
  • 7+ years’ proven track record providing the services described above
  • Familiarity with environmental protection procedures and basic electrical safety practices
  • Make a work site and site activities safe for self and all other members of the site team
  • Strong mechanical aptitude and hands-on capability
  • Ability to understand documented instructions, procedures and electrical drawings, and develop the same
  • Familiar with test equipment and testing procedures for power delivery including: a) TTR, Doble, Hi-pot, Megger, Sweep Frequency Analyzer, Winding Resistance, b) Familiarity with IR Scanner, Power System Analyzer, Relay tester is an asset
  • Excellent English written and oral skills
  • Ability to travel locally and nationally, work overtime/weekends and respond to weekend and off-hours service requests as required
  • Engineer or Technician or Certified Electrical Technician/Technologist or Journeyman Electrician, with proven experience
  • Excellent customer service reputation
  • Outgoing self-starter who has the initiative and drive to make things happen quickly, and will own the business results
  • Exceptional communication, interpersonal and leadership skills, and ability to develop and maintain strong relationships with customers and team members
  • Entrepreneurial, customer focused with ability to generate work and develop strong customer relations
  • Apply practical application experience and knowledge of electrical power systems to develop and recommend solutions for customers’ power system issues and upgrades
37

Power Generation Field Service Technician Resume Examples & Samples

  • Establish and continually develop productive customer relations and ensure prompt and efficient attention to customer needs
  • Significant field service work experience
  • Ability to guide / coach other service technicians (including customer and/or dealer technicians) through complex service interventions and diagnostic issues
38

Field Service Technician Resume Examples & Samples

  • Trouble shooting utilising advanced engine diagnostics skills
  • Field based engine repair, servicing and maintenance
  • Direct technical customer liaison and support
39

Power Generation Field Service Technician Resume Examples & Samples

  • Make repairs to customer's equipment on overtime, weekends, and holidays when needed
  • Complete work orders with all information and documents necessary to complete invoices and/or warranty claims
  • Perform repairs as necessary to power generator sets and automatic transfer switches
  • Possess knowledge of warranty and service programs on Cummins products
40

Engine Field Service Technician Resume Examples & Samples

  • Ability to operate all shop machine tools and testing equipment; and install Cummins engines, both mobile and stationary
  • Contacts customers in a professional and courteous manner
  • Works in the field to repair or replace units on Cummins engines within the scope of his/her ability
  • Opens and closes work orders in the Business Management System (BMS)
  • Standing 7.5 hours per day
  • Pushing/Pulling 4.0 hours per day
  • Sitting 1.5 hours per day
  • Lifting 6.5 hours per day
  • Lifting up to a maximum of 80 pounds
  • Bending 3.0 hours per day
  • High school diploma or equivalent. Graduate of diesel engine technology program at a
41

Power Generation Field Service Technician Resume Examples & Samples

  • Diagnose and repair generator set systems in a field environment without direct supervision
  • Demonstrated ability to troubleshoot, diagnose, and perform repairs
  • Ability to work with detailed information under considerable time limitations and with minimal supervision
  • Proficient in systematically troubleshooting, diagnosing and repairing emergency power systems and related mechanical and electrical components
  • Ability to properly use and maintain common hand tools and electrical testing equipment
  • Self-starter, readily adapts to changing work environment and work assignments
42

Field Service Technician Resume Examples & Samples

  • Highly skilled in diagnosing and correcting engine problems, testing, checking, repairing and rebuilding these engines in Cummins standard repair times (SRT)
  • High school diploma or equivalent. Graduate of diesel engine technology program at a technical or community college preferred
  • Possesses all the troubleshooting, diagnosing and repair capabilities of a highly-skilled technician. Ability to work in the field with minimal or no supervision. Knowledge of BETT, CBT and INSITE preferred and/or other software programs that support our markets. Good communications skills. Good listening skills. Proficient in Windows XP; other computer software as required, including Business Management System (BMS) and Outlook
43

Field Service Technician Resume Examples & Samples

  • Visit international customers site (offshore/onshore) and provide courteous customer service
  • Visit product storage bases located internationally
  • Ensure installation, operation, maintenance and repair of equipment
  • Handle LSPI flow improver chemical products
  • Provide equipment and product training to customers
  • Perform factory acceptance testing of equipment at LSPI equipment fabrication site
  • Perform field trials at customer sites to demonstrate LSPI flow improver product performance
  • Assist with equipment design
  • Assist with updating operating, maintenance and installation manuals and presentations
  • Follow offshore survival and safety training (every 4 years)
  • Bachelor degree in electro-mechanics, electricity or equivalent with a minimum of 3 years experience
  • Knowledge of spoken and written English is required. Favourable additional languages but not mandatory: French, Spanish, Dutch, German
  • Basic knowledge of electrical systems
  • Ability to troubleshoot mechanical and electrical problems, practical knowledge of working with hand tools
  • Knowledge of Microsoft Word, Excel and PowerPoint
  • Good physical condition
  • Willing to travel extensively, for periods up to 2 weeks and for about 30% to 50% annually (international, mainly to Europe and Middle East, occasionally to Far East, Africa, CIS and USA)
  • Ability to learn (basics of) foreign language is an asset, as may be necessary for business
  • Strong sense of ethics and ability to work autonomously
  • Ability to deal with customers in a professional manner and work with all levels of an organization (management and field personnel)
44

Field Service Technician Resume Examples & Samples

  • Performing required preventive maintenance activities on commercial inverters to maintain warranty coverage
  • Responding to corrective maintenance cases on both commercial and residential PV systems - includes troubleshooting, testing, repairing activities and updating online case logs accurately
  • Attending and demonstrating outstanding performance at multiple inverter training schools
  • Working safely and in accordance with SolarCity and industry standard safety requirements
  • Report writing, where required, to comply with deliverables in commercial O&M contracts
  • Working closely with members of the Operations Engineering Systems Reliability team to respond to open case directions and provide data where requested
  • Prioritizing conflicting work requests and escalations
  • Working with customers unhappy with the performance or functionality of their systems
  • Ensuring the vehicle, tooling, electronics, software, and company property issued are accounted for and taken care of
  • Working with the electric vehicle charging station teams and understanding the systems and installation requirements
  • Supporting the ongoing development and improvement of the SolarCity Field Service team
  • Extensive hands-on experience installing, maintaining, and troubleshooting PV systems
  • Comfortable in a fast paced field environment
  • Outstanding interpersonal and communication skills (both written and verbal); particularly in a customer-facing environment
  • NABCEP Certification strongly preferred
  • Journeyman Electrician’s card or equivalent required to perform electrical work in the state where work will be performed by the candidate
  • Have a minimum of one years of PV installation experience
  • Proficiency in installing all types of grid-tied inverters & able to work with various ground and roof mount racking systems
  • Understanding of the NEC codes that relate to PV installations
  • Willing to do residential, commercial & service work
  • Must be able to climb ladders and stairs, lift 100 pounds, and must be able to work on your feet for long periods of time
  • Experience with plumbing and HVAC highly desirable
  • Must be comfortable working with spreadsheets, word processing, and computer-based applications (e.g. time tracking, case management, etc)
  • Must be able to work at heights, climb ladders and stairs, lift 60 pounds, and able to work on your feet for long periods of time
  • Must be able to work alone for periods of time and manage your own schedule
  • Must have a clean driving record (example no DUI in last 5 years)
  • Must be able to successfully pass a pre-employment criminal, driving, and drug screen
45

Junior Field Service Technician Resume Examples & Samples

  • Take direction from the FST and assist with PV troubleshooting tasks
  • Inspect wires, combiner boxes, modules, and inverters for possible defects as directed by the FST
  • Help with the removal and or installation of modules, conduit, and inverters
  • Assist FST with the set-up of ladders, safety equipment, roof anchors
  • Work safely and in accordance with SolarCity and industry standard safety requirements
  • Work closely with members of the Operations Engineering Systems Reliability team to respond to open case directions and provide data where requested
  • Ensure the vehicle, tooling, electronics, software, and company property issued are accounted for and taken care of
  • Learn diagnostic PV troubleshooting techniques from the FST
  • Some hands-on experience installing PV systems
  • Outstanding interpersonal and communication skills (both written and verbal) particularly in a customer-facing environment
  • Greater trades experience in roofing or electrical a plus
  • Have a minimum of 3 months of PV install experience
  • Must be very organized and be able to meet aggressive timelines
  • Must have a valid driver’s license with a clean driving record
  • All candidates must submit and be able to pass a background check and drug test
  • Ability to work in extreme environments, e.g. hot sun, below freezing, crawl spaces, etc
  • Bending, stooping, crawling, in confined spaces, working in limited illumination areas, working in dusty conditions are required
  • Comfortable making decisions independently and handling emergency situations with a calm and directed manner
46

Field Service Technician Resume Examples & Samples

  • Technical support of the sales organization
  • Troubleshooting of Heat Trace and Wiring systems
  • Execution of fee-based services such as training, audits and system programming / commissioning in alignment with the objectives of the Field Support Services function
  • Provide superior customer service via telephone and e-mail to clients
  • Internal sales and other internal support functions in response to technical questions and troubleshooting and resolution of Heat Trace and Wiring system problems
  • Electrical background and 3+ years field experience
  • Journeyman/licensed Electrician or Electrical Technologist/Engineer preferred
  • Customer-oriented experience in sales or technical support function
  • Strong technical analytical and organizational skills
  • Strong customer acumen
  • Capable of working independently and as part of a team
  • Capable of bridging gap between customers, Sales, and Product Management at the factory
  • Experience and knowledge of 3-phase electrical power distribution systems
  • Familiarity with communications protocols
  • Experience in the operation and use of meg-Ohm meter and VOM devices
  • Experience reading electrical drawings and isometrics
  • Proficient with computer, laptop
  • Proficient with Microsoft Outlook, Excel and Word
47

Field Service Technician Resume Examples & Samples

  • Provide Tier I and II support for intelligence-related information technology (IT) equipment located at remote field and garrison sites
  • Perform server and desktop installation as well as basic cabling
  • Perform systems administration of desktop and server systems connected to local and wide area networks
  • Provide desktop system management involving account monitoring, security, operating system (OS) installation, and other local area system administration related functions
  • Perform troubleshooting, maintenance, and repair on many types of hardware and software
  • A minimum of four years of experience providing Tier I and II technical support to IT equipment at remote field and garrison sites
  • Capable of independently leading and providing IT support to an entire remote site with demanding customers in austere or garrison locations
  • Experience providing field technician support services for Department of Defense (DoD) or Intelligence Community (IC) customers
  • Professional certifications, graduate coursework or certificates, or a Bachelor’s degree from an accredited institute in an area applicable to this position (e.g., computer hardware, computer software, computer networks, information technology, information systems, computer science, computer engineering)
  • Experience with Department of Defense Intelligence Information System (DODIIS), Joint Worldwide Intelligence Communications System (JWICS), or other interagency/cross-organizational enterprise networks
48

Field Service Technician Resume Examples & Samples

  • Performs inspections of burglar and fire alarm systems based on contract requirements
  • Assists service technicians with system repairs
  • Follows proper schematic wiring diagrams and hook-up procedures. Reads building, electrical and sprinkler blueprints as required
  • Minimum 2 years experience installing and inspecting/repairing TycoIS or comparable product line
  • Ability to operate hand and power tools
  • Ability to operate fleet vehicle in a safe manner at all times
49

Field Service Technician Resume Examples & Samples

  • Two to three years of field service experience
  • Two year degree or Technical Certification or military biomed training required
  • Demonstrated ability to diagnose and resolve problems on electronic and mechanical instrumentation in a scientific laboratory environment
  • Must possess basic software skills and computer literacy
  • Ability to read, interpret and analyze schematics, assembly drawings and wiring diagrams
  • Good written and verbal communication skills, self-motivated and an effective team player
  • Physical requirements include the ability to lift 50lbs
  • Up to 80% travel may be required to meet customer needs
  • Familiarity with Anatomical Pathology instrumentation preferred
50

Field Service Technician Resume Examples & Samples

  • Bachelor's Degree from an accredited college or university
  • Background in a customer facing Service Delivery or Project Management position, within a Service environment
  • Ability to establish and maintain long-term relationships with clients worldwide
  • Ability to learn and follow defined departmental policies, procedures, and practices
  • Ability to make decisions with regards to completion of tasks and job methods and follow through with results of outcome
  • Strong verbal, written, presentation, and interpersonal communication skills
  • Ability to interact and communicate with internal customers (Internal customers may include; Production, Engineers, and Management personnel)
51

Field Service Technician Resume Examples & Samples

  • 90% of the work is performed outside throughout all seasons of the year
  • Excellent interpersonal skills for interfacing customers to include report development and other required administrative functions
  • Demonstrate and practice safe work practices and willing to adhere to procedures
  • Self-motivated and demonstrates leadership and ability to work independently
52

Field Service Technician Resume Examples & Samples

  • Must possess a high school diploma or GED
  • 5+ years’ mechanical experience with electrical actuators
  • Operate hand power tools and measurement tools
  • Ability to read/interpret pneumatic schematics and tube valves correctly
  • Must be willing to work overtime hours, especially during plant outages and scheduled turnarounds on weekends & holidays as required
  • Possess basic computer skills
  • Able to travel 50 – 70% of the time – also thru weekends and holidays (on call 24/7)
  • Ability to work in a team atmosphere
  • Troubleshoot, repair and assist customers with service issues in a quick, professional, and cost effective manner. Mechanically and electrically troubleshoot, inspect, install, and test actuator at specified job worksites. Primary worksites include, but not limited to, valve shops, and customer in-field work sites
  • Disassemble/reassemble actuators and sub-components of actuators
53

Field Service Technician Resume Examples & Samples

  • Completes field repairs on valves located in customer installations
  • While on field assignments, assists the customer with problems and obtains emergency parts
  • Trains or assists customer employees in valve repair or modification
  • Extensive travel involved
  • Prepares trip reports and expense reports
  • Employees will be assigned to work in nuclear power plants, refineries, etc. and will be subject to a background checks and law enforcement record review as required by our customers
  • Ability to use proper judgment in making commitments for the company
54

Field Service Technician Resume Examples & Samples

  • Intermediate Test Equipment Operation
  • Advanced Troubleshooting Technique
  • Basic Protective Relays
  • Understanding of the company's and competitor's electrical, electronic and mechanical products and services
  • Possess an unrestricted and valid driver’s license
  • No relocation benefit is offered. Only candidates that reside within a 50 mile radius will be considered for the role
55

Field Service Technician Resume Examples & Samples

  • Associates degree from an accredited institution OR military experience required
  • Minimum 3 years of engineering experience required
  • Legally authorized to work in the United States without company sponsorship
  • No relocation is provided. Only candidates that reside within a 50 mile radius can be considered
56

Field Service Technician Resume Examples & Samples

  • Provide field service engineering and technical assistance to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment
  • Self-manage assigned projects for electrical equipment
  • Knowledge of electrical test and diagnostic equipment
  • Deliver technical solutions to customers
  • Performs less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations
  • Minimum 2 years of experience evaluating and servicing electrical distribution, power systems or control systems
  • Associates degree preferred or equivalent in military training
57

Field Service Technician Resume Examples & Samples

  • Troubleshoot and repair Eaton Filtration Industrial equipment to ensure our customers receive a superior level of service, determining root cause analysis on any product failure
  • Assure proper operation of Eaton equipment installation by providing commissioning and startup services
  • Maintain and prepare Filtration Rental equipment for customer Rentals and maintain inventory control in the Tinton Falls Warehouse
  • Review and evaluate the installation of Eaton equipment prior to start-up to confirm all of the necessary steps have been taken to assure proper operation
  • Provide backup assistance to the Global Field Service Technician and Laboratory Technician as required
  • 1+ years experience in machinery repair and maintenance
  • Ability to work in the US without sponsorship
  • Ability to travel domestically up to 75%, with some International travel requirements
  • Willing and able to meet customer safety requirements for access to oil and gas sites
  • 3+ years of experience in machinery repair and maintenance
  • Strong mechanical aptitude and communication skills required
  • Skilled in machinery maintenance and repair and solid understanding of the fundamentals of pressure equipment and electrical wiring
  • Ability to read and analyze engineering drawings and operating manuals
  • Ability to read and interpret PLC wiring diagrams, control narratives and P&ID Drawings
58

Global Field Service Technician Resume Examples & Samples

  • Troubleshoot and repair Eaton Oil & Gas market segment products to ensure our customers receive a superior level of service
  • Assure proper operation of Eaton equipment installations by providing commissioning and startup services at the customer site
  • Conduct training seminars on the proper operation, maintenance, and repair of equipment for customers, representatives and employees
  • Communicate product design changes for the improvement of Eaton equipment
  • Provide technical support to customers via telephone and email
  • Select, hire and supervise installation and/or service subcontractors as needed for large scope customer site projects
  • Assist Oil & Gas Project Management in execution of subcontract manufacturing orders as needed
  • Provide backup assistance to the Domestic Field Service Technician on NAFTA field service calls as well as backup assistance for the rental program
  • 1+ years of experience with PLC programming
  • 1+ years of experience in machinery repair and maintenance
  • Ability to travel domestic and internationally up to 75%
  • Willing and able to meet customer safety standards for access to oil and gas customer sites
  • 1+ years of experience working in the Oil & Gas Industry
  • Experience with Allen Bradley PLC
  • Experience with Siemens PLC
  • Ability to troubleshoot and program in multiple languages, including statement list and ladder logic
  • Ability to read and interpret PLC wiring diagrams, Control Narratives and P&ID Drawings
  • Additional language skills beyond English
  • Strong technical and analytical proficiency with the ability to multi-task effectively and thrive in a team environment
  • Skilled in process machinery maintenance and repair with solid understanding of the fundamentals of pressure equipment
  • Knowledgeable of general industrial installations and fluid conveyance equipment
  • Ability to professionally and effectively present product information in written reports or verbally to individuals or groups in challenging situations
59

Field Service Technician Resume Examples & Samples

  • Install, test, commission, service and repair UPS, Power Quality and DC products and systems
  • Ensure equipment conforms with company operating specifications and customer requirements
  • Provide a high level of customer support
  • Ensure all contract work is carried out in a timely and efficient manner, with an eye for detail and customer satisfaction
  • Respond to requests for emergency repairs and provide rostered standby support 24/7
  • Trade, diploma or degree qualification in electrical, electronics or mechatronics highly advantageous
  • NSW Electrical Worker’s license required
  • 5 years’ experience in a technical role servicing electrical or power electronics equipment
  • Ability to deliver a quality customer service experience
  • Excellent verbal and written communication skills including Report writing
  • Computer skills including MS Office, Excel, Word, Powerpoint and ERP systems (Oracle, SAP)
60

Field Service Technician Resume Examples & Samples

  • Travel to sites to commission installed lighting control systems. This may include troubleshooting, proper installation verification, system programming and customer training
  • Assist in the gathering of data for project commissioning, including completed panel schedule paperwork and other documents pertinent to job commissioning
  • Prepares and submits documentation regarding site visitations to the Phone Support center in order for streamlined continued support of the customer site
  • Assist with training of additional field support representatives or lighting representatives
  • Act as a backup phone support representative when not commissioning projects in the field answering incoming calls regarding questions on the lighting control product line including, but not limited to, implementation of hardware and computer software in the field, programming of controllers, wiring of components and arrangement for replacement parts
  • Timely reporting and database maintenance from the site commissioning is required in order to ensure a fluid transition from Field Service to Technical phone Support for the end user customer
  • Special projects as required by management
  • Ability to tactfully respond to questions, and frame responses in conjunction with company policies and procedures
  • Well-developed analytic ability and troubleshooting skills
  • Serve as common customer point of contact to Eaton
  • Adheres to and promotes Eaton’s Zero Incident Safety Culture
  • Associate’s degree from an accredited institution OR an Electrical Journeyman Degree OR Licensed Electrician OR Certified Electrical Technician
  • Minimum of 3 years of experience in technical field service
  • Must be eligible to work in the United States without company sponsorship
  • Relocation assistance is not offered for this position. Candidate must be located near a major city in the Midwest
  • Must be able to travel up to 75% of the time
  • Bachelor’s degree from an accredited institution
  • Experience in Technical field sales or repair
  • Experience in Lighting, Controls, HVAC, security system industry
61

Field Service Technician Resume Examples & Samples

  • Testing and evaluation of power distribution equipment including switchgear and transformers
  • The position is not offering relocation. Only candidates that reside within 50 miles of Oklahoma City or Tulsa, Oklahoma will be considered
  • 3+ years of experience in testing, troubleshooting, evaluating, and servicing electrical distribution systems is highly desirable
  • 3+ years of experience with testing power distribution equipment
  • 3+ years of experience with protective relays is highly desirable
  • NETA/NICET level 3 or similar experience preferred
62

Field Service Technician Resume Examples & Samples

  • Commission and maintain airport lighting control systems on customer sites
  • Perform checkout, configuration, and installation of hardware and software
  • Resolve issues covered under the maintenance contract or based on project requirements
  • Create and/or modify checklists and reports of work performed as required
  • Send completed reports and records to the Project Manager for review and filing
  • Coordinate daily tasks with the contractor or customer
  • Maintain a commitment to the Company’s safety processes and values as well as its business Code of Ethics
  • Associate’s degree in an Engineering or Technology field from an accredited institution
  • A minimum of 2 years of experience in a field service environment
  • Relocation is not offered for this position
  • Bachelor’s degree in an Engineering or Technology field from an accredited institution
  • Experience performing electrical/high voltage field work in airports
63

Field Service Technician, Hardrock, Sudbury Resume Examples & Samples

  • Troubleshooting and diagnosis; adjust equipment & repair/replace parts components or systems according to scopes of work
  • Tests repaired equipment to ensure proper operational performance
  • Complies with Joy Global safety policies and applicable regulatory, customer or industry requirements
  • 2 - 3 years related experience with mining industry-specific equipment
  • Experience and ability to work underground is required
  • Strong diagnostic and problem solving skills
  • Ability to work varied shift schedules, including night shifts and overtime as required
64

Field Service Technician Resume Examples & Samples

  • Hands on experience on High/Medium/Low Voltage AC/DC system testing, Operation and Maintenance, troubleshooting & repair
  • Provide customers with high quality, value added service solutions including Operations, maintenance, troubleshooting and service of wind energy products
  • Provide on Site technical direction of wind energy projects within the Projects as required
  • Complete all necessary technical and business documentation on time and accurate
65

Field Service Technician Resume Examples & Samples

  • High School Diploma/GED from an accredited institution
  • Minimum 1 year experience in machinery repair and maintenance
  • Must be authorized to work in the US without sponsorship
  • No relocation is being provided. Candidates must live within a 50 mile radius of the Tinton Falls, NJ facility to be considered for this role
  • Ability to read and interpret PLC wiring diagrams, control narratives and P&ID Drawing
  • Ability to travel domestically up to 50%, with some International travel requirements
66

Field Service Technician Resume Examples & Samples

  • Use an automated logistics management system to generate, track, update, and close out maintenance work orders, provide reporting as required, and maintain accountability of property
  • Load and unload trucks, receive materials, wrap, label, and ship equipment and supplies
  • Inspect, diagnose, repair, calibrate, and perform quality control for CBRNE detection, identification, and response equipment
  • Conduct shelf-life and warranty management for CBRNE detection, identification, and response equipment
  • Complete inspections of the warehouse area and open and track work orders with facilities
  • Ensure compliance with all hazardous material regulations
  • Travel to military sites and conduct contractor logistics support services
  • Assist with annual inventory control audits
  • Complete all required training and maintain certifications
  • Five years of professional maintenance experience in civilian or military areas to include CBRNE COTS and GOTS equipment calibrations and preventive/corrective maintenance
  • In-depth understanding of the US Army two-level maintenance concept and related automated logistics management systems
  • Specific experience utilizing maintenance tracking systems, executing maintenance in accordance with master work schedules, and implementing lean maintenance practices
  • Work independently, manage time, and adhere to deadlines
  • Preference given to those candidates with current CBRNE COTS-related original equipment manufacturer maintenance certification and training
  • Current 49 CFR/IATA certification
67

Field Service Technician Resume Examples & Samples

  • Report to the Area managers
  • Performs scheduled preventive maintenance (PM) on Transportation Security Equipment (TSE) at U.S. airports under a Transportation Security Administration (TSA) contract for integrated logistics services
  • Performs corrective maintenance (CM) on Transportation Security Equipment at U.S. airports and is on-call for CM activities in their area
68

Field Service Technician Dr-sets Resume Examples & Samples

  • 20-level maintenance (above crew level) for DR-SKO and DR JUONS and repairs in accordance with the Government technical manuals for equipment maintenance and sustainment
  • Coordinating annual maintenance and services for all equipment; in particular air compressor and air quality checks on SCBA
  • Document all maintenance and inventory actions in a logistics information system and maintain hard copies of all maintenance, hand receipts, and warranty documents
  • Deploy to support training exercises, operations or rapid response maintenance support (CONUS and OCONUS) as required by the client
  • Receive, inspect and fix CBRNE COTS items
  • Assist in warehouse operations of COTS items
  • Maintain property accountability of CFP and GFP at the warehouse
  • Coordinate repair of COTS items with OEMs/qualified vendors
  • Coordinate scheduled maintenance for Scott and Bauer systems at unit locations with vendor; assist in maintenance as required
  • Prepare monthly maintenance reports for the Task Manager
  • Submit all contract deliverables to the Task Manager for review; ensure all documentation provided to Government is 98% free of error on first draft
  • High School Diploma with five to eight years of professional maintenance experience in civilian or military areas to include CBRNE COTS and GOTS equipment calibrations and preventive/corrective maintenance
  • Experience developing repair parts lists, special tools lists, and maintenance allocation charts
  • Effectively communicate to the team, peers, and the customer in words and in writing
  • Specific military CBRNE maintenance, sustainment, operations and support experience
  • Experience supporting CBRNE Enhanced Response Force Packages (CERFP) and/or homeland response entities
  • GSA vehicle modification experience
  • Preference given to candidates with Scott Safety-approved Self Contained Breathing Apparatus (SCBA) maintenance certifications and/or training
69

Field Service Technician Bids / Jbpds Resume Examples & Samples

  • 20-level maintenance (above crew level) for BIDS and JBPDS repairs in accordance with the Government technical manuals for equipment maintenance and sustainment
  • Maintenance, repair and annual calibration of all test equipment in accordance with Government technical manuals which includes (but not limited to) the Universal Mobile Tester (UMT) which is used for troubleshooting and repairing of all JBPDS and biological suites
  • Managing warranties and coordinating repairs above 20-level with the original equipment manufacturers (OEM). The candidate shall update the JBPDS with information assurance (IA) updates when requested by the government. Candidate will document all maintenance and inventory actions in a logistics information system and maintain hard copies of all maintenance, hand receipts, and warranty documents
  • Candidate will deploy to support training exercises, operations or rapid response maintenance support (CONUS and OCONUS) as required by the client
  • Mange warranties of items (as applicable)
  • Package, handle, ship, and coordinate transport of CBRNE COTS items to and from OEM or 3rd party qualified vendor for maintenance
  • Document all maintenance records and actions using a logistics information system
  • Assist in QA checks of items received at warehouse
  • PHS&T COTS items back to units after repair
  • Be prepared to support maintenance operation at Army site (worldwide) as required
  • Assist the Task Manager in the preparation of training material and conduct maintenance training for users on the COTS items
  • Maintain electronic and hard copy library of required documentation (maintenance records, training, etc.)
  • Ensure contract performance metrics are met or exceeded (e.g. Ao 90% or better; Garrison Logistics Response Time is 96 hours or less; Away from Home station Logistics Response Time is 48 hours or less)
  • Responsible inventory/assess management; maintains 100% accountability of all Contractor and Government furnished property
  • Skilled in the Microsoft Office Suite of tools
70

Field Service Technician Resume Examples & Samples

  • Communicate rapidly and accurately with USA, Government, and Contract Approved Personnel regarding software application issues and provide instructions to correct
  • Maintain Government approved forms and records pertaining to ULLS-A(E)
  • Provide functional and technical support for ULLS-A(E) STAMIS to include, but not limited to: LogBook, Quality Control, Production Control, BackShops, PTLS/PTWS, Supply, AMATS, Information Technology, SQL, Microsoft O/S and applications
  • Reformat and implement all applicable STAMIS, including laptops and servers
  • Provide data conversion from paper documents into electronic format
  • Provide rapid O&UM assistance to USA, Government, and Contract Approved personnel
  • Provide logistical support for ULLS-A(E) hardware and software
  • Attend meetings and provide input to improve the program
  • Be knowledgeable and adhere to Vencore Employee Handbook, Policies, and SOP’s
  • Must have IA Level I Certification of A+, Network+ or higher
  • Ability to intelligently converse with all levels of customers
71

Bft-avn Field Service Technician Resume Examples & Samples

  • Provide Functional and Technical Support to the diverse community of Blue Force Tracking - Aviation modules to include: Log Book, Quality Control Office, Production Control Office, and Flight Operations
  • Assist in the instruction and daily maintenance of all aircraft and log book records with customers to assure accuracy
  • Provide Onsite Briefings for all unit personnel
  • Provide Over-the-Shoulder Training for all Blue Force Tracking – Aviation software users
  • Perform Technical Troubleshooting
  • Capture and File Electronic Trouble Reports and Software Change Requests
  • Assist with Aircraft Transfers
  • Short duration travel to CONUS and OCONUS locations
  • Maintain an advanced level of technical knowledge and skills required to execute all field service Technician tasks assigned
  • Perform other duties as required     
  • Performing simple or routine tasks or tests such as tensile or hardness tests; operating and adjusting simple test equipment; records test data
  • Gathering and maintaining specified records of engineering data such as tests, drawings, etc.; performing computations by substituting numbers in specified formulas; plotting data and draws simple curves and graphs.      
72

Field Service Technician / TM Resume Examples & Samples

  • Regularly participate in the daily operation and construction in the field
  • Applicant is responsible for supporting the installation of equipment, liners, heaters, light stands and fueling equipment
  • Applicant will perform daily checks on equipment and document status and report back to manager
73

Field Service Technician Resume Examples & Samples

  • Install Microsoft Windows server software, patching, upgrading and maintenance
  • Install Red Hat Linux server software, patching, upgrading and maintenance
  • Install, upgrade and perform maintenance of server hardware components as per requirements
  • Responsible for backup and disaster recovery of Linux and Windows operating systems
  • Perform daily checks on DCGS-A applications and tools and resolve any errors to ensure availability
  • Software, hardware, and network troubleshooting and problem resolution
  • Basic networking principles and system network configuration
  • Assist Information Assurance staff with all documentation required for accreditation and any other associated directives and regulations
  • Prepare status report as well as briefings for the customer and upper management. Develop plans and schedules. Manage Security activities in specific areas as assigned
  • Understands Information Assurance methodology and security principles
  • Performs post software installation upgrades and IAVA patching
  • Provide documentation and remediation for IA findings
  • Update IA required documentation to include; POAM and SVDD
  • Perform baseline software load of new computers, replacement computers and configure for customer use
  • Provide training to military technical support personnel on the different techniques for software installation, troubleshooting and repairing problems on MS operating systems via phone, remotely or in person
  • Performs applicable scans and manual checks to ensure applications and software are in compliance with Army mandate IAVA requirements
  • Performs baseline operating system and application stack patching as directed through Configuration management/Release management activities on DCGS-A V3 client systems
  • Maintains elevated user rights privileges in order to assist other POR FSRs and IEW technical personnel in joining systems to the applicable domains
  • May be required to provide limited hardware support if no software issues are pending or on a case by case basis as directed by the site sustainment manager
  • Microsoft Windows Server 2003/2008 administration
  • DCGS-A V3.1.7.X and/or 3.1.8 administration
  • Microsoft Windows 7 administration
  • General computer cabling concepts and techniques
  • Client system imaging/configuration via Ghost cast server
  • Active Directory structure and object management
  • Intelligence software applications such as
74

Field Service Technician Resume Examples & Samples

  • Hardware configurations
  • Adding, removing and replacing hardware components
  • Use of hardware and software diagnostic testing tools
  • Reading of electronic circuit schematics
  • Repairing printed circuit boards if necessary
  • 1 M IAT Level II Compliance - satisfied by any one of the following
  • CCNA-Security
  • GSEC
  • Security+ CE
  • Cisco IOS for LAN/WAN routers and switches
  • Cisco IOS for SAN fabric networking switches
  • Management of Cisco MDS SAN switches highly preferred
  • Cisco Fabric Manager experience a plus
  • Alterpoint, Solar Winds, or other network monitoring applications
75

Field Service Technician Resume Examples & Samples

  • Bachelor’s degree (in Computer Science or related field) or equivalent, and two to four years of related experience
  • Experience building formal accreditation/certification packages for DoD Intelligence support systems
  • Experience performing IA functions in a DoD operational environment or other national level agency environment
  • 5+ years minimum experience, 8+ year preferred
76

Field Service Technician Resume Examples & Samples

  • Education: Bachelor's Degree in a technical field is desired but not required
  • A minimum of 3 years of related experience is required
  • Clearance Minimum Requirement: TS/SCI (limited positions only require SECRET)
  • Certifications: 8570.1 M IAT Level II Compliance - satisfied by any one of the following
77

Field Service Technician Resume Examples & Samples

  • Provide Functional and Technical Support to the diverse community of Blue Force Tracking Aviation modules to include Log Book, Quality Control Office, Production Control Office, and Flight Operations
  • Provide Formal Training Classes on all Blue Force Tracking Aviation for all users
  • Provide over the Shoulder Training for all Blue Force Tracking Aviation software users
  • Provide Help Desk Support
  • Assist in Implementing New Aircraft into the system
  • Report Data Quality Issues to Unit Personnel
  • Support Remote Deployments
  • Coordinate Hardware Replacements and Repairs
  • Maintain an advanced level of technical knowledge and skills required to execute all field service representative tasks assigned
  • Experience required in writing technical reports is a plus
  • Knowledge and understanding of technical applications and manuals for Army Aviation Maintenance and Policies for all utility, attack and observation aircraft
  • Knowledge and understanding of Army Maintenance Management System Aviation
  • Ability to interface with all levels of military and civilian chain of command
  • Ability to design, coordinate, and provide instructions on Blue Force Tracking Aviation
  • Ability to compose presentations and demonstrations on Blue Force Tracking Aviation
  • Aviation Mechanic/Avionics/Electrician, computer IT background, military experience a plus
  • Position may require deployment to Hazardous Regions
  • Employee will be required to obtain and maintain a secret level security clearance while performing duties under this contract
78

Field Service Technician Resume Examples & Samples

  • Analytical and Critical Thinking Skills
  • Multi-Tasking Ability
  • Ability to use MS Office
  • Ability to handle stress and work well under pressure
  • Interpersonal and People Skills
  • Ability to use PC
  • Security + certification IA Level II. New Hires must possess and maintain IAT requirements for position hired in accordance with DOD Regulation 8570.1M and TOKX01 requirements. Failure to maintain IAT standards will result in termination from contact
  • Must be comfortable interacting with all military ranks from the newest soldier to the experienced leader. Other computer certifications i.e. A+, Network plus, Server+, CCNA etc
  • Should have good interpersonal skills to interact with team members and ability to work in a team environmentCertifications for Security + IAT Level II and windows 7 computing environment are REQUIRED
  • Proficiency with Microsoft Office software, including Word, Excel and PowerPoint
  • Excellent written and verbal skills
  • Must be Deployable
  • CISCO Routing
  • CCNP
  • Oral and Written Communication Skills
  • Multi-Tasking Abilitys
79

Field Service Technician Resume Examples & Samples

  • Has knowledge of, and is capable of using, operating systems and database management systems
  • Performs analysis of system operations
  • Must have experience in fault detection, isolation, and correction of computer systems and individual peripheral devices. Must be available for assignment to various CONUS/OCONUS sites for extended terms. Generate customer related reports from multiple sources, for example Daily Activity Reports, Trip Requests, Trip Reports
  • Provides over – the – shoulder training upon request
  • Ensure all incidents are posted in the Incident Reporting Module within the SIF; Interact with the customer on a daily basis. Distribute software updates. Support and assist as needed with hardware upgrades
  • Must be capable of performing routine system maintenance and computer system administrative functions and must knowledge of, and is capable of using, operating systems and database management systems. You will also performs analysis of system operations and perform fault detection, isolation, and correction of computer systems and individual peripheral devices. Must poses excellent oral and written communications skills. Proficiency with Microsoft Office software, including Word, Excel and PowerPoint. Excellent written and verbal skills
  • Certified in AFATDS
  • Minumum 3 years active duty. Operational experience using ABCS systems
  • Security + CE certification IA Level II
  • Must be comfortable interacting with all military ranks from the newest soldier to the experienced leader. Other computer certifications i.e. A+, Network +, Server+, CCNA etc
  • Should have good interpersonal skills to interact with team members and ability to work in a team environment
  • Must be willing to travel up to 25%...
80

Field Service Technician Resume Examples & Samples

  • Participate in the development or modification of DCGS-A security program plans and requirements
  • Collect and maintain information needed to meet system IA reporting requirements
  • Recommend resource allocations required to securely operate and maintain system IA requirements
  • Assist government personnel in identifying security programs implications of new technologies or technology upgrades, in creating and analyzing IA policies and in developing system security configuration guidelines for DCGS-A
  • Ensure testing of 1/3 of “local” IA controls annually and ensure compliance/non-compliance results are documented in SSAA/SSP and POA&M
  • Review the selected security safeguards to determine if security concerns identified in the DCGS-A system POA&M and SSP have been fully addressed
  • Report security violations and incidents through your site and region government IAM/IASO to the servicing RCERT in accordance with Section VIII, Incident and Intrusion Reporting
  • Assists the government in the preparation of DIACAP paperwork for SIPRnet and Collation accreditations
  • Assist the government in the preparation of Short Form SSAAs for JWICS accreditations
  • Assist the government in Information Assurance awareness training and education
  • Educate task order personnel on required Information Assurance process to maintain system accreditation
  • Maintain knowledge of current and emerging Federal, Department of Defense (DoD), and Army requirements, policies, regulations, and trends
  • Maintain knowledge of information vulnerabilities and trends
  • Collaborate effectively with the customer, CECOM SEC and other project team members
  • Understand and apply sound Information Assurance principles and methodology to all work
  • 3+ years experience managing VMware virtual environments in an enterprise datacenter environment. Advanced experience with vSphere 4.x environments Required
  • 5+ years experience working with enterprise hardware server platforms. Experience with IBM Blade servers highly preferred
  • Experience managing vCenter server datacenters and inventory objects required
  • 3+ years Experience as mid-level Server operating system environment administrator required
  • Linux, Windows Server, or Solaris operating systems
  • Advanced knowledge of VMware storage configuration required. Experience/knowledge with utilizing SAN based storage preferred
  • Experience planning and configuring resource management and high availability clusters required
  • Any other DCGS-A systems administration experience
  • Experience utilizing remote access capabilities such as putty, cygwin, etc…
  • Experience utilizing vClient application to access enterprise assets
  • Experience operating in a DoD Intelligence environment or other national level agency preferred
81

Field Service Technician Resume Examples & Samples

  • Provide functional and technical support for, but not necessarily inclusive of, the following LIS: SAMS-1E, SASM-2E, SAMS-IE, PBUSE, CSS-VSAT, and CAISI 2.0. Need to have an understanding of the interface between the aforementioned systems and SARSS-1 interface
  • Distribute new Army LIS/equipment to SASMO customers; distribute new Software Packages, Engineering Change Proposals (ECP) and Incremental Change Packages (ICP) to SASMO customers and maintain Historical Library of System Software and Change Packages
  • Maintain and Issue Logistic Information System (LIS) “Floats”, monitor Contract and Maintenance Support (Warranty/Maintenance Repair), provide User Level LIS Sustainment Training, restore equipment to operation by replacement of line replaceable unit, troubleshoot automation equipment and systems to the degree required for isolation of malfunctions to specific hardware or software
  • A SECRET security clearance is required
  • Must be able to travel (30-40%) in military low flying aircraft
  • Minimum IAT Level I certification
  • 5 years of related experience serving in a CSSAMO or SASMO section
  • Extensive knowledge of SAMS-IE (functional, technical, & networking), SAMS-1E, SAMS-2E, CAISI 2.0, VSAT, and Networking
  • Military experience in MOS 92A or 25B
  • Experience as Computer Systems Repair Technician,
  • Knowledge of SASMO’s software and hardware on a functional, technical, and managerial level
  • Knowledge of TCAIMS-II and RFID
82

Field Service Technician Resume Examples & Samples

  • Subject Matter Expert on all FBCB2 (EPLRS & BFT). Provides Commanders and Staff recommendations on how to best leverage FBCB2 systems to meet their operational needs
  • Attend C6/G6/S6 Shift change briefing, and participate C6/G6/S6 conference calls to identify issues with FBCB2/BFT system outlying sites
  • Develop / Integrate training programs (Initial, familiarization, sustainment and advanced) in conjunction with the DMT to ensure Commanders, Staff and soldier are proficient with the system
  • Provide Commanders and Staff with recommendations on SOP development
  • Will be embedded with the unit (when deployed you will live and move with the Unit)
  • Provides assistance to the S6/G6/C6 and S-3/G-3
  • Assists S6/G6 on developing Maintenance programs and SOPs. for PMCS programs (daily, monthly, semiannually, annually)
  • Assist S6/S4/SSA on replacement LRUs and or entire platform replacement procedures
  • Ensures all FBCB2 (EPLRS & BFT) equipment is operational and properly accounted for
  • Knows status of all FBCB2 systems and works with unit thru S-4 / G-4 to ensure parts are validated on order to rectify deficiencies
  • Provide input on CSMA Server placement
  • Be a pro-active, energetic, assertive individual that can work well as part of a team
  • Individual must also be a self-starter with the ability to function autonomously, in sometimes austere locations, with little or no direct supervision
  • Must a US Citizen, possess a SECRET security clearance, be worldwide deployable, have a valid US Drivers License and be able to obtain a valid passport within 30 days of employment
  • Must be able to clearly and accurately communicate (both verbally and in writing) complex thoughts and ideas
  • Must be proficient in use of the Microsoft Office suite applications (Word, Excel, PowerPoint, Access, Outlook, and Internet Explorer) used for administrative reporting, training product generation and daily correspondence
  • Must be comfortable interacting with and mentoring to all military ranks from the newest soldier to the experienced leader and have the ability to instruct one-on-one or in large/small group classroom environment
  • Candidates must possess a thorough knowledge of the JBC-P and BFT systems as well as other ABCS Systems to include: EPLRS, SINCGARS, ASIP, JCR, etc
  • Must have experience in system troubleshooting, fault analysis of the applicable systems
  • ABCS Family of Systems Familiarity
  • 01-02 years w/High School Diploma
83

Field Service Technician Resume Examples & Samples

  • 2 years experience managing VMware virtual environments in an enterprise datacenter environment. Advanced experience with vSphere 4.x environments Required
  • 2 years experience working with enterprise hardware server platforms. Experience with IBM Blade servers highly preferred
  • 2 years Experience as mid-level Server operating system environment administrator required
  • Experience creating and managing virtual machines
  • Experience performing IAVA, OS, and application patching/updates
  • Experience working in a fast past multi-faceted environment preferred
  • Experience with VMware benchmark tools and capacity management applications preferred
  • Strong working knowledge of Internet networking technologies and principals including TCP/IP and DNS
  • Experience integrating with Symantec Netbackup solutions desired
84

Field Service Technician Resume Examples & Samples

  • May make technical presentations and has a strong knowledge of products
  • IT Experience: 3 Years of progressive IT experience
  • DoD 8570 IAT Level 2: MUST HAVE CompTIA Security+ce (Before start date)
  • Must be willing and qualified for assignment to various CONUS/OCONUS sites for extended terms i.e. TDY support or up to 6 months OCONUS deployments
  • Hands on ABCS systems experience: Direct administrative responsibilities for any other ABCS system such as BFT, DCGS-A, AFATDS, others…
  • Full DoD 8570 IAT Level 2: CompTIA Security+ AND another qualifying ‘computing environment& certification i.e. A+, Network+, Server+, Microsoft certifications, CISCO, VMware
85

Field Service Technician Resume Examples & Samples

  • 3 years experience managing VMware virtual environments in an enterprise datacenter environment. Advanced experience with vSphere 4.x environments Required
  • 3 years experience working with enterprise hardware server platforms. Experience with IBM Blade servers highly preferred
  • 3 years Experience as mid-level Server operating system environment administrator required
86

Field Service Technician Resume Examples & Samples

  • Performance of Field Service Technician duties should require a minimal level of supervision, demonstrating initiative, reliability and independent judgment
  • Provides field engineering support for the software updates; integration, modification, evolution, testing, knowledge management, quality assurance, and configuration management, encompassing field support for workstations, databases, networks, communications, and web-based applications
  • Provide technical support for a variety of Army Networks and Command, Control, Communications, Computers, Intelligence, Surveillance and Reconnaissance (C4ISR) systems operating in both CONUS and OCONUS locations
  • Assists the unit with network planning/configuration as well as adapting to changes in order to accommodate network architecture revisions as required
  • Maintain awareness of changes in software, equipment, and network architectures in order to ensure accurate information is communicated to the customer while developing new professional skills in order to support said changes
  • Employ basic hardware and software troubleshooting skills in the course of supporting the war fighter. Loads database products and software patches required to update master hard drives. When required, provides assistance in the development of training products, technical manuals & bulletins, and internal technical reference documents
  • Provide software and network environment instruction for a variety of areas, including network, server, services, and application management and monitoring within the scope of OSI Layers 1-7
  • Record faults and deficiencies in a timely manner using established reporting/record-keeping tools
  • Submit trouble tickets for all customer support tasks performed
  • Maintain personal record of daily activity and reports said activity in the form of weekly activity reports entered into the Army’s Significant Activity Tracking System (SIGTRAKS)
  • Capable of performing analyses of system operations
  • Knowledge of and experience in the operations of hardware systems and components
  • Experience in fault detection, isolation, and correction of hardware systems and individual components
  • Routine system maintenance and analysis functions including: hardware configurations; adding, removing and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; and repairing printed circuit boards
  • Clearly and accurately communicate (both verbally and in writing)
  • Proficient in use of the Microsoft Office suite applications (Word, Excel, PowerPoint, Access, Outlook, Internet Explorer) used for administrative reporting
  • Comfortable interacting with peers and superiors. An ability to maintain a professional relationship with co-workers and the customer at all times is required
  • Experience with Tactical Radios (Legacy and IP based), SKL’s, ACES, COMSEC and Basic Networking necessary for the selected candidate to be successful
  • CompTIA Security Plus certification
  • Must have training instructor experience
  • Travel in CONUS and OCONUS required, must be fully deployableMust have a valid Driver's License and US Passport
  • Travel to support units and FSRs in CONUS/OCONUS locations for tests, fielding and/or exercises as required
  • Support Theater upgrades
  • Must possess an active SECRET security clearance
  • Must satisfy the Standards of Fitness (SoF) for deployability to the most-demanding region of the world for which SEC FSD provides field support personnel. These standards of fitness include general physical, mental, and dental health standards, medication requirements, and body mass index (BMI) calculations, but do not include maintenance of current vaccinations for every region. Vaccinations for the appropriate region may be caught up as part of pre-deployment processing. No new personnel may be added to the task order without prior satisfaction of the SoF requirement
  • Comp-Tia Network +, A+, and CCNA certifications a plus, JTRS Enterprise Network Manager (JENM) experience a plus
87

Field Service Technician, Senior Resume Examples & Samples

  • Using established company guidelines performs on-site start-up, preventive maintenance, routine repair, and calibration/verification of instrumentation
  • Serves as on-site customer contact for technical and service related problems
  • Instructs customer in proper preventive maintenance and operation of equipment
  • Submit prompt, accurate service reports that affect billing, inventory, instrument history, and instrument failure
  • Follows safe work practices according to company policy
  • Maintain accurate records and efficient usage of replacement parts inventory
  • Frequent overnight travel
  • Works with rest of territorial staff as a team to meet objectives
  • Associates/ Technical degree preferred or combination of education and experience
  • Driver’s License and acceptable driving record required
88

Field Service Technician Resume Examples & Samples

  • Prior 24x7 experience required. Must be flexible with shift coverage in a 24x7 environment
  • Must maintain a valid driver’s license and meet BD’s auto safety standards
  • Minimum 2 years PC experience; networking experience required
  • Experience supporting automation equipment in a healthcare setting a plus
  • Excellent verbal and written customer service, telephone, troubleshooting and communication skills
89

Field Service Technician Joplin Resume Examples & Samples

  • Strong ability to troubleshoot hardware and software problems
  • Driving requirements dictate that the candidate possess and maintain a valid driver license and pass a three-year driving record background check upon acceptance of an offer
  • Upon hire must provide proof of and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform essential job functions. Proofs must include: Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox) Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis
  • LI-AB1
90

Field Service Technician Resume Examples & Samples

  • Traveling between hospitals based on assignment of service requests
  • Troubleshooting and resolving customer and product issues
  • 2 year installation or production line experience with Stryker Communications or 2-3 years industry experience with relevant field service experience
  • Effective interpersonal and communication skills
  • Must be able to communicate effectively with surgeons, hospital staff, nurses and biomedical personnel
  • Basic electronic and mechanical aptitude
  • Knowledge of video, audio and data communications systems
  • Knowledge of OR etiquette and basic hospital procedure
  • Associate’s degree, technical degree, or Bachelors Degree preferred
91

Na-pv Solar Inverter Field Service Technician Resume Examples & Samples

  • 3 years minimum technical service or field engineering background with on site experience
  • Good communication skills with customer, teamwork spirit; tough and able to work under pressure, good professionalism, hard working, strong execution, good learning ability
  • AC/DC Power Conversion and Control experience
  • Demonstrated ability to troubleshoot electrical and electronic circuits
  • Ability to configure and repair communication hardware and software
  • May need to contact China R&D center colleagues, speaking mandarin Chinese fluently is preferred
92

Solar Inverter Field Service Technician Resume Examples & Samples

  • Ability to travel up to 70%, some nights and weekends
  • Knowledge of Mechanical principles, electronics and AC/DC power distribution
  • Ability to read and understand electrical and electronic schematics and mechanical drawings
  • Ability to lift and move objects up to 70lbs
  • Need to contact China R&D center colleagues as needed so speaking mandarin Chinese fluently is necessary
93

Field Service Technician Resume Examples & Samples

  • Travel offsite to customers’ locations to perform maintenance and repair of LG’s equipment to ensure top product performance
  • Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG
  • Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances
  • Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts
  • Immediately and accurately process paperwork and perform data entry upon completion of each job
  • Prescreen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer’s home
  • Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %)
  • Communicate with management, other technicians, TCC and the engineering department for support and opinions on challenging symptoms and repairs
  • Provide technical advice, training, and assistance to customers on the operation and maintenance of products
  • Maintain an organized company work vehicle and manage tools, inventory of parts with accurate records of parts used, exchanged, and communicate when replenishment parts are needed
  • Minimum 2 years experience repairing electronics and/or appliances
  • Experience in the use of electronics, appliance or refrigeration tools, and diagnostic test equipment
  • Ability to properly trouble-shoot, diagnose, repair and document product/system issues
  • Valid Driver’s License with a clean driving record
  • Possess appropriate EPA Certification or have the ability acquire it within 30 days of employment
  • Strong customer service, communication, and organizational skills
  • Ability to use and navigate through Smartphone technology
  • Ability to work independently and travel 100% within an assigned region
  • Ability to work a flexible schedule based on customer/business needs
  • Ability to legally park company provided commercial vehicle at home location or within 20 miles of coverage area
  • Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 100 pounds
  • Working knowledge of MS Office programs to include Outlook, Excel and Word with the ability to quickly learn new software applications
94

Field Service Technician Resume Examples & Samples

  • This position is located in Okinawa/Misawa Japan
  • International relocation will be offered for appropriate situations
  • 1+ years experience in one of the following areas: Field Technician/Specialist, System Technologist, Electronics or IT
95

Field Service Technician Resume Examples & Samples

  • Reading, interpreting, and drawing electrical, electronic, schematics
  • Reading and interpreting building plans (blueprints)
  • Design, install and maintains CCTV
  • Motors, motor controls, disconnects, relays
  • Pedestrian and vehicular access control systems – door controls, vehicle barriers/arrest
  • Metal detectors – hand held, walk through
  • Radio communications systems, voice and digital communications networks
  • Intrusion Detection Systems – alarms, detectors, sensors
  • Public Address Systems – emergency notification systems, intercoms
96

Field Service Technician Resume Examples & Samples

  • Creates and executes MPS plans; meets MPS commitments and works within the guidelines of MPS; reflects Milgard's business values and the Milgard philosophy in all business interactions
  • 60% Performing and Documenting Field Service Work
  • Prior glass or window experience is desirable but not required; however, technical/mechanical ability or background is preferred
  • Problem solving ability and ability to handle stressful situations
  • Must be physically capable to climb ladders up to 40 feet, work off scaffolding, lift and carry up to 50 lbs., and work days frequently in excess of 10 hours
97

Field Service Technician Resume Examples & Samples

  • Using established procedures, assist in the transfer of data to and from the unit
  • Provide assistance to input aircraft historical data from paper documents into ULLS-A (E)
  • Provide technical assistance and troubleshooting procedures to customer in support of ULLS-A (E)
  • Provide assistance to the units when ULLS-A (E) software version upgrades are required
  • Collect data concerning software bugs and recommend improvements to higher authority
  • Provide client instruction on how to resolve software issues
  • Provide on-site briefings/support to participating unit personnel on procedures, and unit responsibilities, regarding ULLS-A (E) program
  • Provide desk side support for individuals during aircraft validation
  • Requires IAT Level I certification
98

Field Service Technician Resume Examples & Samples

  • Perform service, add-on and repair to security systems, including programming, start-up and testing, and complete the documents related to the service provided
  • Apply the different service standards for security systems
  • Perform customer education on potential lapses in the premise protection
  • Offer and promote potential products and services that are available to customers (Commissions on sales)
  • Complete different reports relative to technical service
  • Ensure that client is advised on relative costs of the provided services
  • Ensure good comprehension of the systems from the customer
  • Obtain the client’s approval when the work is completed and ensure the final execution
  • Explain to clients how to use his systems
  • Conduct quality control inspections
  • Minimum 2 years experiences installing and servicing life safety and security
  • Knowledge of computers and/or electronics and/or electrical, essential
  • Strong personal communication skills
99

Field Service Technician Resume Examples & Samples

  • Performs the necessary technical services at customer sites for installation,and/or commissioning of products
  • Performs scheduled or emergency service on products at customer sites
  • Trouble shoot and repair as possible equipment on customer sites
  • Render on site and phone technical assistance to customers
  • Strive to provide all customers a “first time fix” for their equipment
  • Communicate with Technical Service & Support team on equipment issues
  • Perform work related tasks according to company guidelines
  • Implement Field Service Bulletins according to published guidelines
  • Keep current on Bulletins, Change Notices, Service Tickets
  • Capable of providing on-site training of products and software
  • Provide accurate and timely reporting according to company guidelines
  • Time sheets, expense reports, mileage reports, Field Service Reports, Service Tickets, et al
  • Maintain individual inventory in accordance with company policy
  • Maintain company property according to company policies
  • Credit cards, PPE, test equipment, laptop, phone, et al
  • Operate in a safe manner in accordance with published safety guidelines
  • Must wear appropriate PPE as per company guidelines and accordance with job duties
  • Adhere to work hours policy guidelines – “14 hours rule”
  • Report all work related accidents or injuries within 24 hours to the appropriate personnel
  • Associate degree in Electronics or two years military experience in a related field
100

Rosemount Field Service Technician Resume Examples & Samples

  • Provide technical assistance on Rosemount products and process applications to customers
  • Provide diagnostic, troubleshooting, calibration, and start-up and commissioning services
  • Provide support of local installed base and recommend approaches on repair, replace and upgrades
  • Provide informal and on-the-job customer training
  • Create and execute an annual Service territory plan in coordination with local Sales and Service Business Development Team
  • Associates Degree in related field plus 2 years work experience or 5 years minimum work experience
  • Good communication skills, verbal and written to communicate effectively with all contacts
  • Knowledge of basic electronic and mechanical schematics
  • Ability to develop high-level knowledge of all Rosemount devices
  • Understanding of a business to business service environment
  • Ability to promote the value of service and service contracts
  • Ability to work in high pressure environments and to work effectively within a team
  • Willingness to work flexible hours, weekends, holidays, and nights
  • Proficiency in MS Office applications
101

Field Service Technician Resume Examples & Samples

  • Provides verbal or written troubleshooting assistance for field issues
  • Provides verbal or written procedures for modifications or adjustments and repair services on Firetrol products in the field
  • Preform field troubleshooting and repairs
  • Perform field modifications to Firetrol products or its intended operation
  • Perform field acceptance testing
  • Prepares service reports which may contain design recommendations that may be forwarded to Product Engineering groups
  • Provides follow-up action, as required, with reference to Field Service trips
  • Supervises outside contractors including technicians, and service workers as it relates to the Company’s products at the job site in order to complete field service work
  • Conducts training sessions in the operation, maintenance, theory and design of Firetrol control panels, as required
  • Conducts software testing
  • Working knowledge of mathematics, including algebra, control logic, and sequencing functions
  • Basic knowledge of symbols, relay ladder diagrams and electronic schematics
  • Basic knowledge of hydraulic symbols and diagrams
  • Working knowledge of motor contactors, control relays, and solid state electronic components and circuits
  • Working knowledge of complex electrical systems
  • Knowledgeable of manufacturers, suppliers, and other sources of electrical and electronic equipment and components as related to motor control systems
  • Knowledge of problem solving and troubleshooting techniques
  • Knowledge of quoting techniques including translating specifications into a concept, estimating time and material, and project scheduling
  • Knowledge of work planning techniques for scheduling projects
  • 2 Year Associates Degree or experience (5+ years) may be considered in lieu of degree
  • Low and medium voltage power applications experience as well as diesel engine control
  • Understanding of building management and other communication protocols a plus
  • Experienced in working with the National Electrical Code
  • CAD skills a plus
102

Battery Field Service Technician Resume Examples & Samples

  • Capable of working under direct supervision or independently based upon training
  • Capable of completing tasks and return unit to full operating conditions based upon directed supervision
  • Ability to summarize and report all work related tasks performed
  • Safety procedures
  • Organizational and planning skills
103

Field Service Technician Resume Examples & Samples

  • Perform CNG system inspections and certifications on refuse and mixer trucks
  • Perform a wide variety of maintenance and repair work to all makes of Oshkosh Corporation vehicles
  • Interact positively with customers and suppliers promoting service work
  • Maintain necessary maintenance records
  • Make service calls to various offsite locations within a designated geographical area to service concrete mixer, refuse and other vocational trucks
  • All other duties and responsibilities that are reasonably assigned by the employer or its designee
  • Three plus years of related work experience
  • Positive customer service and support attitude
  • CSA Certified Fuel System Inspector
  • Associate's degree in a related field
  • Mechanical aptitude and troubleshooting skills
104

Field Service Technician Resume Examples & Samples

  • Provide Tier I and II support at remote field and garrison sites
  • Be capable of running an entire remote site by themselves with demanding customers in austere or garrison locations
  • Additional duties as identified and assigned
  • 2 years of experience with a B.S./B.A. in Engineering, Science, or Mathematics OR possess the equivalence of 10 years direct experience in lieu of a degree
105

Field Service Technician Resume Examples & Samples

  • Service and repair work is performed both in the shop and in the field at the job site or customer’s facility
  • Has thorough knowledge of all equipment systems including hydraulic, air, electrical and lubrication. Is proficient at diagnosing and repairing them
  • Experienced welder with the ability to perform field repair welds on equipment
  • Ability to work with heavy construction equipment: requires climbing and accessing hard to reach areas
  • Has the ability to independently trouble shoot all systems in all product lines accurately and in a timely manner
  • Consistently follows through on all job facets including: parts ordering and retrieval, warranty claims, customer follow-up, etc
  • Possesses a valid driver’s license and a clean driving record
  • Maintains a high level of customer satisfaction
106

Field Service Technician Resume Examples & Samples

  • Ensures that tools and equipment are kept in proper, clean, safe, and working condition
  • Completes preventative maintenance by following strict guidelines and checklists
  • Troubleshoots problem down to the component level
  • Stays abreast of the latest technology and is able to install updates
  • Reads and interprets reports to diagnose problems and make improvements to Bally products
  • Seeks out information to become proficient on new technology
  • A minimum of six months of experience in the assembly, testing, or repair of electronic devices
  • Casino experience is preferred
  • Ability to read and understand schematics, wiring diagrams, and service manuals
107

Field Service Technician Resume Examples & Samples

  • Must be able to troubleshoot and repair all communication issues, including VSAT
  • Communicates with SGI National Response Center Representatives to provide status of service calls
  • Accountable for closing out all service calls with correct repair codes, asset numbers, mileage, service level agreement (SLA) notes and any additional supporting documentation from Field Service Activity Reports (FSAR)
  • Must be available to work weekends and holidays
  • Must be available to work mandatory and as needed overtime
108

Field Service Technician Resume Examples & Samples

  • Ability to demonstrate proficiency using AC /DC electrical multi-meter for troubleshooting along with the ability to comprehend and troubleshoot mechanical interactions between gears, pulleys, clutches, belts, chains, motors, and interdependent drive systems
  • Ability to demonstrate attention to detail
  • Ability to demonstrate excellent verbal and written communication skills Demonstrate ability to manage multiple tasks
  • Demonstrate ability to communicate with all levels of personnel
  • Customer Skills
  • Reliable Transportation (space, passes safety inspections, licensed and insured)
109

Field Service Technician Tx Resume Examples & Samples

  • Functional knowledge and application of a multi-meter
  • Skill demonstration required in IE Navigation, File saves and moves, Internet connectivity. Also required is a functional knowledge of Microsoft Operating Systems (XP, Windows 7) and Microsoft Office Applications (Word, Excel). The position also requires using the PC for data entry, troubleshooting, and web access
  • Proven excellent customer service skills
  • A certificate or diploma from a recognized technical school, or college in the field of electronics, electrical repair, reprographics, or a related field. Two (2) or more years of related field experience as a technician may be substituted for the certificate/diploma
110

Field Service Technician Resume Examples & Samples

  • Candidates must be able to successfully pass a drug-screening, DMV and background check
  • Candidates must successfully pass a baseline assessment of competencies with electrical, mechanical, measurement, computer, and essential tools used. This includes
  • Field experience as a technician working with business technologies such as PCs, network connected printers and networked FAX equipment
  • A+ or N+ certified is a plus
  • PC skills are required for this position
111

Field Service Technician Resume Examples & Samples

  • The individual in this position will providing customer and technical support for installed systems found at the passenger screening sections of the airport
  • The technician will diagnose, troubleshoot, repair, and debug complex issues with any electronics, electromechanical, x-ray, and computer systems
  • There will be a large portion of On-the-Job-Training to begin with – there will be a 2 week paid training to become certified on certain equipment
112

Field Service Technician Resume Examples & Samples

  • Responsible for providing technical and customer support for installed CTX systems and related projects
  • Perform monthly PM service, radiation surveys, install, maintain, troubleshoot and assist other FST's in corrective maintenance actions of Explosive Detection Equipment (ETD) at customer locations
  • Follow Company published checklists in performing preventative maintenance and service
  • Prepare reparable parts for shipment and return to depot and complete all RMA and document reporting requirements
  • Properly track and record the use of PM/CM consumable and the return of repairable parts (RMA)
  • Complete all customer required Return to Service (RTS) procedures & documentation in a timely manner
  • Maintain excellent customer relations, professionally representing Morpho Detection
  • Will use Proprietary software only to report all field work activity
  • When on shift or On Call be ready to provide emergency/unscheduled repairs of airport security equipment and performs scheduled maintenance or repairs of airport security equipment
  • Follow standard procedures to isolate and fix problems in malfunctioning equipment or software. Report design, reliability and maintenance problems or bugs to technical support
  • Work on complex problems where analysis of data requires an evaluation of identifiable factors
  • Work with various OEM second level support technicians
  • Acquire and submit monthly equipment performance reports
  • Assume responsibility for continued customer satisfaction, and coordinates all activities with the customer while representing company in a professional manner
  • Must be proficient in reporting activities, maintaining local spare parts inventory, recording travel expenses and time card, implement Field Service Bulletins (FSB), maintain customer log books, and use sound judgment when dealing with customers
  • Compliance with all safety requirements, which includes, but is not limited to, completing all required training, following the guidance provided in company policies, procedures, manuals and Technical Advisories, wearing Personal Protective Equipment (PPE), applying Lock Out – Tag Out (LOTO), following safe lifting practices and “same day” reporting of any accidents, “near misses” and unsafe conditions. Demonstrates a pro-active approach towards safety, health, and quality in compliance with all company, governmental and customer regulations
  • Maintain tools and test equipment properly and ensuring they are calibrated
  • Participate in on-going product training and to maintain all necessary certifications
  • Perform other tasks, duties and assignments as required
  • A minimum of 3 years experience in field service on electromechanical equipment, recent Tech School graduate or equivalent work experience
  • Requires formal electronic, mechanical vocational training or equivalent experience
  • Computer experience is required; Windows, UNIX
  • Workable knowledge of applications such as Word and Excel
  • Must have good communication skills and understand the value of excellent customer service
  • Must be able to work effectively and communicate well in stressful situations
  • Must be able to work within a team and alone to resolve complex service issues
  • Must be self-starter, work well without supervision, and accept responsibility
  • Must be willing to accept and be adaptable to changing shifts and job requirements based upon the needs of the business and the customers
  • Maintain professional appearance as prescribed by the Company
  • Must be able to travel both domestic and international and have current unrestricted passport
  • Must be willing to work on-call and off-shift as assigned and requested by manager or supervisor
  • Must be willing to work emergency support as needed and perform on-call responsibilities per specified schedule or as otherwise prescribed by manager or supervisor
113

Field Service Technician Resume Examples & Samples

  • Maintenance testing, start up technical support of electrical / mechanical equipment
  • Service and maintenance of 3rd party equipment
  • Perform and provide counsel on expert emergency, maintenance, testing, and start-up
  • Technical support across any type of electrical or mechanical equipment, systems and subsystems from simple to moderately complex in nature. Performs or provides counsel on diagnosing and repairing equipment and systems (both hardware and software
  • Service and maintenance of Honeywell and third party equipment (as per trade expertise)
  • Day to day servicing, calibrations and maintenance; including diagnoses and repairs faults in fire alarm equipment
  • Previous experience of servicing Fire Alarm systems BS5839
  • Knowledge of Honeywell products
  • A working knowledge of the current IEE regulations and relevant standards
  • Familiarity with Health & Safety regulations and the ability to work within customer controlled environments
114

Field Service Technician Resume Examples & Samples

  • Interacts with customer responding to technical questions or requests for information
  • Processes timely and accurate information to ensure compliance with warranty requirements of vendors
  • Maintains the highest level of customer satisfaction by resolving all tangible problems and concerns
  • Vehicle maintenance/management/service
  • Able to work at heights of 20-25ft and operate Client’s supplied lifts
  • Able to lift at least 50lbs
  • Qualified to maintain all Client’s IT hardware including but not limited to: POS, PC, printers, lookup terminals, AP’s, servers, network switches, MCC chassis, and handheld devices
  • Knowledgeable about and capable of repairing CAT 3, 5 and 6 cables as well as re-terminate fiber
  • Must have valid drivers license and clean driving record
115

Field Service Technician Resume Examples & Samples

  • Provide preventative maintenance service on production products
  • Perform the full range of maintenance on assigned products; including repair, on-site troubleshooting, installation, removal, retrofit, preventative maintenance activities, and customer call assistance
  • Take responsibility for customer satisfaction by providing timely and courteous service with minimal support from other personnel
  • Observe all service call procedures including preliminary notification to the customer of call receipt with an Estimated Time of Arrival (ETA) whenever possible
  • Demonstrate the required product proficiency by successfully completing the product training
  • Use a laptop PC, connect to internet, download files
  • Mechanical observations of belts, chains, pulleys, clutches, gears, motors, and interdependent drive systems with an ability to understand and troubleshoot malfunctions is a requirement of this position
  • Accurately report all activities and time using the prescribed methodology to ensure accurate customer records and internal records
  • Manage the inventory of assigned parts, tools and any other assets provided. Communicate with customers the status of their current service call and address any other service concerns they may have with the product
  • Present a professional image in all interactions and behaviors
  • Provide timely and courteous customer service to facilitate customer satisfaction
  • Meet and/or exceed all required standards, such as Customer Notifications (ETA), Response Time, Product Repair Hours, Parts Cost, First Time Fix, and Call-Backs. Responsible for providing reliable transportation to service calls . Candidates must successfully pass a baseline assessment of competencies with electrical, mechanical, measurement, computer, and essential tools used. The position requires the ability to lift and /or move thirty (30) pounds. Contractor must agree to comply with all security arrangements required by the Xerox customer
  • Ability to demonstrate excellent verbal and written communication skills
  • Demonstrate ability to manage multiple tasks
116

Field Service Technician Resume Examples & Samples

  • Must be a local candidate
  • Must pass comprehensive background check including credit check, criminal, driving record, and drug screen
  • Must have the ability to carrying and lifting a tool kit/parts of varying weights (1- 50 lbs.) and prolonged travel as needed
  • 2 year degree in electronics or computer technology
  • At least 2 years of hands-on POS/ATM repair experience in a customer field environment
  • At least 2 years of PC repair experience in a customer field environment
117

Field Service Technician Resume Examples & Samples

  • Relocation assistance is not offered for this position. Candidate must be located near a major city in the southeast
  • Ability to work with, and technically train, customers at all levels of the construction process, including contractors and
  • Engineers
118

Field Service Technician Resume Examples & Samples

  • Associates degree from an accredited institution and/or equivalent military experience required
  • Posses and maintain a valid and unrestricted driver’s license
  • No relocation authorized. Applicant must reside within a 50 mile radius
119

Field Service Technician Resume Examples & Samples

  • Under limited supervision perform the technical support role in a broad range of categories, including (not limited to) Preventative and Corrective Maintenance, Workshop repair/refurbishment and Full Cycle Docking activities
  • Performing test procedures applicable to the equipment and assist with the analysis of results
  • Utilise relevant system Databases and Information systems ensuring all data is up to date and entered correctly
  • Understand military support and maintenance procedures and able to assist in the co-ordination of maintenance activities on Collins Class Submarines and Surface Ships as nominated by management ensuring all Quality procedures are followed
  • Attend where required, locations necessary to meet the support requirements of the Royal Australian Navy. This will sometimes require travelling at short notice and working non-standard hours to meet operational deadlines
  • Ability to work in a safe and clean manner abiding by all HSE Regulations
  • Working knowledge of analogue / digital and microprocessor based electronic systems
  • Electronic Trade Qualification
  • Working knowledge of the SCYLLA Sonar or closely equivalent systems
  • Experience in hardware fault finding and repair to PCB level
  • Experience in maintenance and support of military systems desirable
  • Working knowledge of Collins Class Submarine Platform Systems is desirable
  • Must have sound computer knowledge, especially Microsoft Word and Excel
  • Ability to communicate effectively in a clear and concise manner
120

Field Service Technician Resume Examples & Samples

  • On site and remote trouble shooting
  • Emergency and scheduled maintenance on UPSs, batteries, other power related Liebert products
  • Accurate and timely report submissions
  • Providing customer quotes for labour, parts, ect
  • Establishment and promotion of excellent customer rapport
121

Field Service Technician Resume Examples & Samples

  • Perform server and desktop installation, basic cabling, and systems administration of desktop and server systems connected to local and wide area networks
  • Provide desktop system management involving account monitoring, security, Operating System installation, and other local area system administration related functions
  • Load cryptographic keys and perform troubleshooting on many types of hardware and software
  • High School diploma or GED equivalent and 4+ years of relevant technical experience in the administration of networked desktop and server systems
  • Currently possess DoD 8570 Certification at IAT II, CompTIA Security+ce or higher
  • Currently possess an active DoD TS/SCI security clearance
  • Bachelor's degree in a relevant technical field
  • CompTIA Server+ certification
  • CCNA or Cisco ICND1 or 2 certification
  • Experience maintaining Vista, Windows 7, Server 2003, Server 2008, and Server R2 platforms
  • Microsoft Certified IT Professional (MCITP): Enterprise Administrator on Windows Server 2008, MCITP: Server Administrator on Windows Server 2008, and/or MCITP: Enterprise Messaging Administrator on Exchange 2010 certification
122

Field Service Technician Resume Examples & Samples

  • Performing operators, maintenance, and troubleshooting work tasks for evaluation of safety, efficiency, completeness, MIL-STD formatting, grammar, and punctuation
  • Responsible for tracking the status of in progress and completed work by contract
  • Responsible for populating a Validation Certificate form (quality assurance sheet) after each operators, maintenance, or troubleshooting work task has been performed and accepted
  • Attend internal and customer hosted meetings. Verbally and electronically provide status updates about technical publications requirements and progress of deliverables
  • Responsible for scheduling and procuring any support equipment required to assist with the evaluation of the technical publication. Could include vehicles, facility space, tools, special equipment, replacement parts, etc
  • Responsible for facilitating and leading the customer evaluation of the technical publication (Verification) with a group of customers and internal personnel for the final evaluation and comment of the technical publication prior to acceptance
  • Participate in the writing and creation of Basis of Estimates for upcoming contracts
  • Participate in evaluating miscellaneous changes for impact to technical publications
  • Proficiency with accessing supporting information and data across business systems as necessary to support the evaluation of technical publications
  • Exhibit an intermediate level of computer proficiency
  • Convey technical publications knowledge to a lay audience
  • Other duties as assigned in order to support the development, evaluation, and delivery of any publication
  • High School Diploma, GED or HSED
  • Minimum of 3 years related experience
  • Technical certification in a related field
  • Previous experience with creating or evaluating technical publications
  • High degree of computer proficiency
  • Associate’s or Bachelor’s degree in a related field
123

Engine Field Service Technician Resume Examples & Samples

  • Familiar with location of job and how bill is to be paid
  • Diagnose problem at job site and perform needed repairs
  • Determine if the customer's equipment is subject to warranty
  • Serve as the custodian of an assigned field service truck and associated company tools and equipment
  • Must see that correct parts are charged to work order, unused parts are turned back in to the Parts Department, and warranty parts are tagged and placed in warranty bin
  • Must have the ability to use V3 software
  • Knowledge of all Cummins equipment
  • Possess knowledge of warranty and service programs with Cummins products
124

Field Service Technician Resume Examples & Samples

  • Interfacing between all functions of the company and our customers concerning technical, operational & EHS challenges as applicable to any assignment
  • Mentorship, development and training of other FST’s with regard to HPU’s, when appropriate
  • Prepare reports for Field Service jobs
  • Repair, commission and maintain equipment at the well site
  • Maintain all GE property, including truck, service tools, phone and computer equipment in a clean and ready state
  • Process service tickets and perform administrative functions relating to the work performed
  • Maintain inventory levels of spare parts for commissioning and maintenance of the HPU’s
  • Complete pre-job plan- , ensure procedures and JSAs are carried out for all jobs
  • Comply with all applicable quality, health, safety and environmental regulations
  • Service reports, timesheets, job debriefs and tooling tracking
  • Highlight and demonstrate a full understanding of GE PC Q/EHS procedures; and
  • Perform other related duties as assigned by management or indicated by responsibilities
  • Trade qualifications in technical or mechanical engineering or applicable heavy industry experience
  • Experience in the installation, commissioning and repair of HPU”s
  • Ability to understand and implement mechanical drawings
  • Ability to work safely around the well site
  • Detailed understanding of HPU’s used in CSG applications
  • Reasonable written and verbal communication and
  • Sound computer knowledge
125

Field Service Technician Resume Examples & Samples

  • A.S. degree in Electronics or related field, or equivalent experience in the installation and maintenance of low voltage electronic systems
  • Up to 1 year in the installation and maintenance of Fire Safety Products
  • NICET Certification Requirements. (National Institute for Certification in Engineering Technology) Level II Fire Alarm Certification within 24 months State or local fire alarm planner or contractor license as required by state regulations within 24 months
  • Strong customer service skills. Good verbal and written communications skills. Skilled in the PC applications and in the use of word processing and spreadsheet programs
  • Individual must possess a valid state driver's license in good standing and must be at least 21 years of age in order to participate in the required Siemens vehicle plan
126

Field Service Technician Resume Examples & Samples

  • Test, Analyze, and Repair problems in Photovoltaic Inverters and monitoring (DAS) Systems, as well as other components of large (>30KW) PV power plants
  • Coordinate on-site project planning, installations, commissioning, quality inspections, and performance testing of those power plants
  • Perform moderately complex but repetitive testing, and troubleshooting
  • Uses, maintains, and secures test devices and tools used to adjust, calibrate, and repair equipment; including clamp-on meters, PQA, IV Curve tracer
  • Ensures that service commitments are met within expected response time
  • Communicates any special problems to Director of Service immediately
  • Completes required paperwork (time sheets, service orders, forms, inventory, expense reports, and equipment related items)
  • Adhere to departmental procedures and safety requirements as appropriate (e.g. OSHA, NFPA 70E, etc)
  • Ideal candidate will have experience in electrical mechanical maintenance and experience in medium and low voltage and AC power supplies
  • Some degree of experience with DC voltage in relationship to Photovoltaic power generation
  • Ability to understand and troubleshoot DAS (SCADA) communications (typically TCP/IP) so as to resolve problems with those devices in the field
  • Ability to work well with subcontracted Construction personnel in resolution of issues identified in the field during that phase of a project
  • Adequate computer skills required (particularly MS Office suite of products)
  • Clean DMV printout and valid New Jersey Driver's License required
  • Must have 5+ years electrical experience in low/medium/high voltage applications in an industrial environment with experience in both DC and AC
  • Appropriate licensing to work as electrician in the designated area. * Heavy lifting is expected
  • Ability to work in heat and cold; i.e. full sun where temperature can be triple digits, or no sun where temperature can be below freezing
  • Good manual dexterity for the use of hand tools
  • Activities can include extended periods of standing, bending, kneeling
  • Journeyman Electrical license, must obtain within 12-months of employment
  • Commercial PV Solar Experience
  • LI-ABC
127

Field Service Technician Resume Examples & Samples

  • Test, Analyze, and Repair problems in Photovoltaic Inverters and monitoring (DAS) Systems, as well as other components of large (>30KW) PV powerplants
  • Coordinate on-site project planning, installations, commissioning, quality inspections, and performance testing of those powerplants
  • Ensures that service commitments are met within expected response time
  • Ideal candidate will have experience in hip to Photovoltaic poelectrical mechanical maintenance and experience in medium and low voltage and AC power supplies
  • Some degree of experience with DC voltage in relationswer generation
  • Clean DMV printout and valid Massachussets Drivers License required
128

Field Service Technician Resume Examples & Samples

  • Perform and/or supervise all necessary maintenance and repairs to site grounds, roads, and rights-of-way and perform or assist in substation and collection system maintenance and repairs
  • Perform inspections of site mechanical and electrical equipment and systems, environmental mitigation measures, and infrastructure to identify operational or maintenance concerns and to ensure compliance with environmental and regulatory requirements
  • Perform and/or supervise maintenance and repairs to certain site mechanical and electrical equipment
  • Perform electrical switching operations, as needed, to support the maintenance of the wind turbines and wind farm
  • Conduct all activities in such a way to minimize equipment downtime and costs and maximize electrical generation and revenue
  • Prior experience in one or more related fields is strongly preferred (wind turbine operations and/or maintenance, earth moving equipment operations, electrical substation and switchgear operations and/or maintenance, mechanical equipment operations and/or maintenance)
  • 24/7 on-call availability
  • Comfortable working at heights and the ability to perform essential physical functions of the job with or without reasonable accommodation; this includes climbing 300' wind turbines, lifting 50 lbs. above head, and meeting the weight requirement of safety gear, 310 lbs. or less
  • Technical 2 or 4 year college degree, vocational training, or relevant job skills certification, is strongly preferred
129

Field Service Technician Resume Examples & Samples

  • Planned and preventive maintenance of wind turbine generator systems
  • Documenting of callout responses, fault finding and repair work in service reports, logbooks and checklists
  • Coordination of external and internal service providers and contractors on site
  • Professional training in electrical engineering sector (electrician, power electronics system, mechatronic engineer)
  • Familiar with PLC`s
  • High degree of quality awareness
  • Excellent fault finding and diagnostics skills combined with the ability to detect and remedy faults, defects, problems
  • Fluency in English language Prepared to travel
  • Electrical/ mechanical maintenance and diagnostic experience will be the additional advantage
130

Field Service Technician, Perth WA Resume Examples & Samples

  • Install equipment in a professional manner in accordance with the Company standards and directives and customer requirements
  • Perform preventative maintenance on installed equipment in a professional manner in accordance with Company standards and directives and customer requirements
  • Make remedial maintenance calls in as timely a manner and fix the equipment in accordance with Company standards and directives and customer requirements
  • Ensure timely completion of FMIs
  • Advise management when response time objectives cannot be met ie If there are two site visits in relation to the same problem, inform Senior Field Engineer (SFE)
  • The Field Service Engineer retains ownership of the problem until it is resolved
  • The Field Service Engineer must keep the customer, SFE, and Service Delivery Manager (SDM) informed on progress
  • Keep management and sales staff fully aware of all developments in the installed base
  • Keep customers fully satisfied by keeping them informed as to activities when on site and/or working on their behalf whilst on site
  • Report regularly to management in accordance with reporting guidelines/procedures
  • Complete other assignments and projects as directed
  • Follow the alert procedure for system down
  • Attend technical and general skills development training courses as directed and keep abreast of developments/technical product information
  • Work within the defined responsibilities as documented in GE Healthcare Spirit and Letter Commitment Form to ensure compliance
  • Accurately complete and lodge all paperwork timely and within company guidelines
  • Ensure all Company property (tools, test equipment, motor vehicle) is kept in optimum condition and that parts usage/ordering is optimised from both the Company’s and the customer’s point of view
  • Certificate of Electronic Engineering or equivalent trade
  • Technical capability of working on Medical Equipment preferred but not essential
  • Previous experience interpreting schematic diagrams to perform effective repair and planned maintenance of electronic and electro-mechanical equipment
  • Solid fault finding techniques
  • Demonstrated ability of working on various computer networking systems
  • Strong Customer skills with the ability to communicate technical issues to the customer in an “easy to understand" manner
  • High work standards and quality
131

Field Service Technician Resume Examples & Samples

  • Day to day servicing, calibrations and maintenance; including diagnoses and repairs faults in air-condition and mechanical equipment
  • Prepare the shop drawings and application projects specifically for SLJs
  • Supervision of field installation, cabling in SLJs
  • Determine equipment and accessory needs for implementation and inform FSL or FSS in time
  • Availability for and performance of duties outside of normal working hours as per agreed rosters and as directed
  • Ensure delivery of value to Honeywell clients and customers
  • Financial control according to previously agreed budgets and plans
  • Report possible future failures, disturbances and other opportunities for improvement
  • Estimate materials costs and quantities provide the information to the FSS or FSL, and Service Sales
  • Development and maintenance of site-specific documentation and quality assurance information as instructed by team leader
  • Follow the Honeywell SOPs, HSE and quality systems while delivering the periodic maintenance services as well as the execution of spot services and SLJs
  • Minimum Bachelors Degree in Engineering or Programming
  • Minimum 2 years experience servicing HVAC and Fire
  • Security or access entry and alarm systems is desirable
  • Fault finding and programming skills
  • Honeywell product knowledge
  • Ability to interact and build relationships with customers
  • Ability to acquire and demonstrate trade skills and/or product knowledge to meet the requirements of the role
  • Ability to apply knowledge and understanding of Honeywell products to develop solutions that meet customer’s requirements
  • Must be able to work with limited supervision and direct contractors or other service technicians
  • Good communication both written and verbal
  • Strong commitment to safety and safe working environment
  • Arabic language proficiency preferred
  • Valid drivers License
132

Field Service Technician Resume Examples & Samples

  • Ability to influence customers and drive more purchasing decisions in favor of Flowserve product line
  • Strong people and relationship skills and the ability to build partnerships and collaborate with all levels
  • Troubleshoot, repair and assist customers with service issues with Kämmer and Valtek products in a quick, professional, and cost effective manner
  • Work or interface with instrumentation and control engineers and electricians on site during commissioning and start-up of Valve Actuators
  • Create a detailed service report clearly describing work performed on site and including all relevant information such as order & serial numbers of units worked on, pictures, control systems, details of work performed, environmental information, parts used, etc
  • Carry out pre-inspections of all Control valves destined to the specific customer
  • Perform all functions in a safe manner
  • 5 - 6 years’ of field service experience
  • 3 – 5 years’ of Flowserve Control Valve experience
133

Field Service Technician Resume Examples & Samples

  • Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair and calibration after installation
  • Respond to requests for emergency repairs and services to troubleshoot equipment’s failures
  • Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites
  • Perform administrative functions; such as writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis
  • Complete understanding and utilization of lubricators to install and retrieve back pressure valves in both offshore and onshore environment
  • Diploma degree from an accredited university or college (or least 4 years of experience in a Field Services role)
  • Prior project management experience is preferred
  • FEP program graduate is preferred (internal GE employees only)
134

Field Service Technician Resume Examples & Samples

  • Responsible for repair documentation and written/verbal cost estimates by evaluating controls, power supplies, a variety of actuators, or by soliciting assistance as needed for application issues
  • Work with and operate hand tools and electrical/electronic test equipment to perform a variety of electrical and mechanical tests and operations to repair and verify customer equipment for shipment. Ability to read and interpret engineering prints, sketches and verbal instructions
  • Assist in the development and documentation of new and special products. Suggest and implement test criteria for capability studies
  • Inspect work for defect in workmanship to ensure quality at every stage of the process
  • Work within established time standards to meet customer repair turnaround and estimated repair cost. Requires ability to schedule and analyze workload to achieve objectives
  • Perform administrative and record keeping support as required to meet the company objectives; time sheets, cycle counts, reconciliation's, BOM audits, quality data information, warranty in-house repair costs
  • Assemble, test, troubleshoot and repair electronic and electro-mechanical assemblies to prescribed test procedures, using test equipment such as, but not limited to; VOM, Oscilloscope and current meters. Calibrate equipment when required
  • Maintain equipment and proper housekeeping and workplace organization
  • Assist in forecasting and control incoming repairs to achieve company repair turnaround objectives
135

Field Service Technician Resume Examples & Samples

  • Make direct, in-person service calls in response to customer requests
  • Develop field service project quotes for presentation to the customer
  • Assess mechanical problems and take actions to resolve promptly
  • Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly
  • Ensure that equipment is installed successfully and on schedule
  • Check equipment prior to start-up and assess start-up performance
  • Work side-by-side with our customer’s personnel, and lead work crews as required
  • Monitor the maintenance and performance of Flowserve equipment
  • Train customers in the proper procedures for operating and maintaining Flowserve products
  • Collaborate with Flowserve Sales Engineers to ensure a coordinated approach to serving our customers
  • Collaborate effectively with the supporting organizations of Flowserve, including the repair centers, customer service, and sales engineering
  • Maintain organized, accurate, timely records, including daily reports, jobs quoted, jobs performed, and time and materials charged
  • Communicate by word and actions Flowserve’s values for ethics, safety, and quality
136

Field Service Technician Resume Examples & Samples

  • Troubleshoots problems down to the component level
  • Casino experience is preferred but not required
  • Valid driver’s license for the state in which you are based and the ability to travel
  • Basic knowledge of electricity, electronics, and mechanics
137

Field Service Technician Entry Resume Examples & Samples

  • Attends BUB/CUB and provide advice on FBCB2/BFT employment to enhance the mission during mission planning, briefings, execution andAAR’s. FSRs should be present for day/night TOC soldier shift change. There is critical information passed at these shift changes
  • Mentoring and advanced technical training for 25Us, 74B and 94B on capabilities, fault isolation and repair procedures
  • Works in concert with SSA and CECOM LARS to ensure faulty LRUs are processed and replaced thru the standard army supply system
  • Assists S6/G6 on Role management procedures
  • Provide technical assistance and mentoring of 25Us for de-install and install of system from like platform to like platform. Discourages and does not participate in installing platforms without approved installation safety releases i.e. can’t put HMMWV Common into M1113 HMMWV
  • Provides technical assistance to the ELM shop
  • Assistance on developing SOPs for maintaining and tracking replacement parts, cables and equipment turned in for repair
  • Provides advanced technical training to ensure fault verification
  • Understands General Order # 1 when assigned to overseas area
  • FSR gets a POC Roster from unit prior to deployment
  • Maintains documentation supporting every FBCB2 by role and bumper number in assigned units
  • Provide training/troubleshoot of UPPER TI platforms (AIC/IV4TIMS) and be able to explain role functionality/effect on FBCB2 network
  • Maintain Master hard drive, when new software is fielded, check hard drive to ensure all maps are loaded that your unit require, before mass hard drive burn
  • Ensure all hard drive are properly labeled before issuing
  • Ensure that all MT 2011’s are properly reported when install and gain access to the BFT network
  • FSS SK3 keys are sent ENCRYPTED to the BGN
  • Must obtain Windows 7 computing environment certification within 60 days
  • Must poses excellent oral and written communications skills
138

Field Service Technician Resume Examples & Samples

  • Military experience is desired
  • Preferred CE: Microsoft Certified System Administrator (MCSA)
  • Microsoft Certified Technology Specialist (MCTS) (Clients) 70-680
  • Microsoft Certified Technology Specialist (MCTS) (Server): 70-642 or 70-643
139

Field Service Technician Resume Examples & Samples

  • Test and repair of machines at customer site
  • Provide installation, start-up and commissioning at customer site
  • Perform functional confirmation, test and repair at customer site as required by service or maintenance contract
  • Provide start-up, operating and maintenance training for customer
  • Provide customers with telephone support for start-up or trouble shooting
140

Field Service Technician Resume Examples & Samples

  • Onsite break/fix support in both office and manufacturing environments (PC’s/multifunction printers/conference room equipment)
  • Ongoing operational responsibilities for defined solutions
  • Perform technical, administrative, and support work in the installation and operation of new and existing PC systems
  • Execute defined client computing lifecycle processes
  • Assist with support of business/sector specific infrastructure
  • Assist with support and hands on activities of network and server infrastructure
  • Troubleshoot, assist and work with other IT team members to resolve user support issues
  • Follow and promote defined ticket management procedures including the use of standard ticket management tools
  • Work as part of a team to deploy defined technology solutions to physical location and business users
  • Participate in project teams that improve IT and business operations
  • Provide user training when necessary
  • Four year Bachelor’s or 2 year Associates degree in IT related field or degree with equivalent years of experience in IT career
  • Minimum 3 years job experience in IT
  • Relationship management and conflict resolution management
  • Microsoft Windows Operating Systems (Windows XP, Windows 7, Windows 8)
  • Microsoft Office Suites (2007,2010,2013)
  • Microsoft Software (SharePoint, Lync, Visio)
  • PC Hardware troubleshooting (Dell)
  • Printer Desktop/Multifunction (Xerox)
141

Field Service Technician Resume Examples & Samples

  • Assist Project Engineers and Sales Personnel to ensure on time equipment installation, check out and debug
  • Present training programs for customer installation personnel in the utilization and maintenance of installed equipment
  • Diagnoses, isolates problematic areas, mechanically as well as electrically/electronically on all plastic joining equipment. This would include also, the ability to diagnose, isolate and correct application and tooling problems
  • Communicates with customers for information, problem determination and diagnostic assistance as required
  • Provide hands on field service support, including travel and overtime, as necessary to accommodate our project and customer requirements
142

Field Service Technician Resume Examples & Samples

  • Ability to provide hands on and remote troubleshooting, repair, maintenance, and upgrade of IT hardware to include: printers, faxes, phones, cameras etc
  • Knowledge and ability to troubleshoot issues surrounding Windows 7, MS Office 2007-O365, Mobile devices, VPN, and Networking/LAN/WAN connections
  • Unbox, install and do basic configuration of a Cisco Router
  • Have used a documentation tool for network design (ex. Microsoft Visio)
  • Associates degree in Information Technology or equivalent, or 1-3 years working experience working in an IT support role preferred
  • A+, ITIL and MCP preferred
  • Citrix, ShoreTel, and Command Alkon system experience preferred
143

Field Service Technician Resume Examples & Samples

  • Associate's Degree in an electrical technical discipline such as automotive, electrical, or other related discipline (OR a High School Diploma / GED with a minimum of 4 years of experience in a field service role with reciprocating engines)
  • Minimum of 5 years of field service experience in servicing or commissioning large industrial reciprocating engines
  • Experience working on Jenbach or Waukesha product lines
  • Experience troubleshooting the controls/electrical systems on engines
  • Authorized for working on electrical equipment (minimum 1000V), proof necessary (-for Europe only)
  • Strong interpersonal and communication skills with the ability to communicate complex technical issues in an understandable manner
  • Professional knowledge of control technologies and (SPS) programming
  • Strong customer orientation and ability to deliver consistently a high level of performance
  • Fluency in English– verbal & written
  • RCA Leader certification (GE employees only)
  • Green belt certification or equivalent quality certification
144

Field Service Technician Entry Level Resume Examples & Samples

  • Performs preventive maintenance and triage repair on select products
  • Accompanies experienced Field Service engineers on installation and repair calls
  • May perform some installation/repair independently as ability improves
  • Learns and completes basic administration duties (closing out calls, Oracle, etc…)
  • Maintains own tool and parts inventory to ensure adequate supply
  • Develops technical knowledge of company product lines through attendance and participation at in-house training programs, travel, telephone contact with manager and technical specialists as well as self-study by learning management system, learn share, manuals and books
  • Job duties are performed in various field locations, generally within assigned territory, including customer laboratories and offices
  • Appropriate safety precautions are required in designated areas, laboratories, and customer sites
  • Required Interactions
145

Field Service Technician Resume Examples & Samples

  • The AFSB Field Service Technician will be responsible for the development and evaluation of specific USAREUR C4ISR operational architectures
  • Will conduct analysis, evaluation, and validation of interoperability requirements, and the feasibility of requirements in relationship to CECOM LCMC, Software Engineering Center’s mission requirements. Will identify problems, addresses concerns, and resolves issues related to C4ISR interoperability
  • Prepares and evaluates results of interoperability tests and reports related to and in support of the CECOM LCMC, Software Engineering Center in Europe
  • Responsible for the coordination of installation, testing, operation, troubleshooting, and maintenance of C4ISR software
  • Supports customers in the development and execution of C4ISR interoperability strategies and plans
  • Identifies customer support requirements
  • Coordinate the reception and onward movement of visiting C4ISR FSEs conducting software support missions in support of CECOM LCMC, Software Engineering Center in Europe
  • Customer Service, must be comfortable interacting with all military ranks from the newest soldier to the experienced leader
  • Other computer certifications i.e. A+, Network +, Server+, CCNA etc
  • Should have good communication and interpersonal skills to interact with team members and ability to work in a team environment
146

Field Service Technician Resume Examples & Samples

  • Design, maintain and support the infrastructure for IT services within area of responsibility
  • Assist with developing standards and work instructions that support those standards
  • Author technical systems and process documentation
  • Serve as IT system owner for systems in area of responsibility and as point of contact for approving system maintenance as required
  • Mentor and provide guidance to Administrators and other Engineers
  • Manage and resolve issues and escalate them appropriately
  • Follow all company and departmental policies, procedures and standards
  • Establish and maintain relationships with key customers and vendors
  • Provide Field Service / Deskside technical support to users of computer software and hardware running the Windows operating system
  • Responsible for execution of the daily activities pertaining to the operation of the Takeda IT Field Services / Deskside support
  • Support the office facility by taking action on incident or service request tickets for computer, server and network environments
  • Maintains/repairs personal computers and peripheral devices to a component level
  • Works with Service Desk and Level 2 staff as appropriate to determine and resolve problems received from end users
  • Works with vendor support contacts to resolve technical problems with desktop computing
  • Troubleshoot problem areas in a timely and accurate fashion, and provide
  • End user assistance where required
  • Proficient with supporting Microsoft Office suite of applications
  • Maintain accurate records/documentation of problem issues in the Takeda ServiceNow incident/request reporting system
  • Ability to effectively interact and communicate with people at various technical and organizational levels
  • Delivers solutions in accordance with Takeda system development life-cycle, policies, and ITIL guidelines
  • Ensures services are delivered in accordance with all applicable compliance requirements, e.g. JSOX, GxP
  • Troubleshoot problem areas in a timely and accurate fashion, and provide end user assistance where required
  • Bachelor’s degree and five years IT experience, or, High School Diploma and nine years IT experience
  • Good understanding of existing systems and technologies
  • Good understanding of existing service levels
  • Strong experience in conducting change impact analysis
  • Experience in managing operational readiness requirements
  • Experience in managing global suppliers and vendors
  • 5+ years of IT work experience, which includes Field Service / Deskside support
  • Advanced knowledge of the operation, configuration, and troubleshooting of Windows computers
  • Proven ability to use independent judgment and work without supervision
  • Working with virtual teams located in different countries around the world, aligning and adapting different work, culture and communication styles
  • Excellent customer service and interpersonal skills required
  • Must be capable of lifting 25-35 lbs
  • Good understanding of the pharmaceutical industry
  • Experience with Takeda operations
  • Experience with validated systems
  • In-depth pharmaceutical / life science experience
  • Experience with multi-national services
  • GxP
  • Infrastructure services
  • ITIL
147

Field Service Technician Resume Examples & Samples

  • Minimum Associates degree or technical trade school diploma
  • Previous work experience servicing HVAC, Fire, Security or access entry and alarm systems (5-6 years ideal)
  • Fault finding skills
148

Field Service Technician Resume Examples & Samples

  • Provide field service engineering and technical assistance to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment; self-manage assigned projects for electrical equipment; knowledge of electrical test and diagnostic equipment; deliver technical solutions to customers; performs less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations
  • Associates degree from an accredited institution and/or related military experience required
  • Currently reside within a 50 mile radius of the assigned location
149

Field Service Technician Resume Examples & Samples

  • Responsible for repair documentation and written/verbal cost estimates by evaluation controls, power supplies, a variety of actuators, or by soliciting assistance as needed for applications issues
  • Work with and operate hand tools and electrical/electronic test equipment to perform a variety of electrical and mechanical tests and operation to repair and verify customer equipment for shipment. Ability to read and interpret engineering prints, sketches and verbal instructions
  • Work within established time standards to meet ustomer repair turnaround and estimated repair cost. Requires ability to schedule and analyze workload to achieve objectives
  • Perform administrative and record keeping support as required to meet company objectives; time sheets, cycle counts, reconciliatio's, BOM audits, quality datea information, warranty in-house repair costs
  • Assist, test, troubleshoot and repair electronic and Electro-mechanical assemblies to prescribed test procedures, using test equipment such as, but not limited to; VOM, Oscilloscope and current meters. Calibrate equipment when required
  • Perform other duties as assigned by Manager
150

Field Service Technician Resume Examples & Samples

  • Inspecting Sandvik Mining & Rock Technology equipment for proper performance and determining faults and malfunctions
  • Adjusting equipment & repairing/replacing defective parts components or systems according to scope of work to restore equipment to original manufacture specifications
  • Commissioning new equipment
  • Testing repaired equipment to ensure proper operational performance
  • Completing accurate time records, technical reports, failure reports, and parts lists
  • Staying current with industry, customer, product developments and technical best practices
151

Field Service Technician Resume Examples & Samples

  • Degree or Diploma relating to Electrical and mechanical equipment required (level 6-8)
  • Experience desired but will consider outstanding entry level graduates with expressed desire and/or demonstrated aptitude for hands-on work as well
  • Must have energy and strong desire to please clients
  • Ability to perform direct hands-on diagnostics and repairs (using hand tools, hand instruments, meters)
  • Ability to read Cad prints and electrical diagrams. (Will train if necessary)
  • Basic PLC is a plus
  • Knowledge of rotating equipment, centrifugal pumps, positive displacement pumps, heat exchangers and centrifugal compressors is a plus
  • Knowledge of instruments and control valves is a plus
  • A clean Irish driver's license is a plus
152

DXR / iXR Field Service Technician Resume Examples & Samples

  • Assist in service repair, preventative maintenance, field change orders / installations
  • Identification and resolution of customer issues, providing the customer with the appropriate communication and involving appropriate Service and Sales Personnel
  • Operate under required knowledge of regulatory requirement (Federal and State Radiation performance standards, registration, Quality Systems Regulations, EPA regulations and OSHA regulations
  • Defines problems: Collects data, establishes facts, and draws valid conclusions. Has the ability to interpret an extensive variety of technical instructions and deal with abstract and concrete variables
  • Associates Degree or higher in Biomedical Engineering, Electrical Engineering, Electronics Technology, other related discipline or completion of the Department of Defense (DoD) BMET Training Program AND a minimum of 2 years of demonstrated hands on experience servicing medical or other high technology equipment and the ability to use associated test equipment, tools and electrical safety equipment
  • Medical/Hospital background is plus
  • Demonstrated repair and troubleshooting skills with DXR/iXR
  • Knowledge of telecommunication systems; familiarity with DICOM protocols; Computer networking; Network certifications - such as A+ or Net+ are a bonus
  • Excellent written and verbal communication skills in English, with the ability to demonstrate superior customer service skills on a daily basis - required
  • Travel up to 65% to the customer site, zone office or identified meeting locations
  • Average driving is 1 to 4 hours daily
  • Carries or pulls up to 40 lbs. of test equipment
  • Lift parts or carries parts weighing a few ounces to over 100 lbs. (assistance available when lifting items over 50 lbs)
  • Frequently bends, stoops, twists, turns, and works in unusual positions using full body mobility
  • May work from ladders or scaffolding, on occasion
153

Field Service Technician Resume Examples & Samples

  • 2 years of experience installing and troubleshooting IP/Analog CCTV/DVR's as well as security alarms in commercial environments
  • 2 years of experience pulling and terminating low-voltage cable (CAT5, CAT5e, CAT6, CATa, Coaxial, etc.) in commercial environments
  • 2 years of experience networking hardware and a basic PC knowledge
154

Field Service Technician Resume Examples & Samples

  • 2-years previous selling experience, preferably business-to-business and in a health care related field
  • Candidate must have the ability to educate others and in-service clinicians
  • Periodic overnight travel (up to 30% depending on territory and business necessity)
155

Field / Service Technician Resume Examples & Samples

  • Ability to prioritize with good time management skills
  • Ability to multi-task, adhere to multiple processes, and achieve a high degree of accuracy
  • Efficient use Microsoft Office (Word, Excel) and Microsoft Outlook
156

Field Service Technician Austin Resume Examples & Samples

  • Prior 24x7 experience required. Must be flexible for 24x7 on-call rotation
  • Associates degree in Technology or Healthcare related field preferred
  • Military experience with electronics training a plus
  • Field customer service experience
  • Must be able to lift a minimum of 70 lbs. This position requires a considerable amount of pushing, pulling, stooping, bending and lifting
  • Must provide proof of, and maintain current immunizations and obtain additional immunizations appropriate for the facility which enables access to customer sites in order to perform essential job functions. Proofs must include: Hepatitis B, Influenza (current year), MMR (mumps, measles, rubella), Varicella (chicken pox), Annual TB/PPD (skin test), Tetanus/Diphtheria/Pertussis
157

Field Service Technician Resume Examples & Samples

  • Build trust and influence with customers as well as sustain and maintain the relationship with integrity and dedication to the customer
  • High School diploma or equivalent is desired
  • Experience and understanding of feed yard operations helpful
  • Requires computer skills, including Microsoft Office and basic knowledge of computer-based software
  • CDL is preferred or must be able to obtain CDL license
158

Field Service Technician Resume Examples & Samples

  • Requires a high school diploma and a minimum of two years working in the security industry
  • State license as required by state regulations
  • Must have strong customer service skills and good verbal and written communications skills
  • Must be skilled in the PC applications and in the use of word processing and spreadsheet programs Ability to lift seventy-five (75) pounds unassisted
  • A.S. degree in Electronics or related field, or equivalent experience in the installation and maintenance of low voltage electronic systems preferred
159

Field Service Technician Resume Examples & Samples

  • Monitoring and equipment surveillance support for electric locomotives at the service center in Wilmington, DE in a 24/7 shift pattern
  • Support for driving reliability and continuous improvement to minimize down time, and costs
  • Preventive maintenance practice optimization without compromising safety
  • Collaborate with Product managers, Software engineers and Field Service to monitor and improve maintenance practices
  • Provide real time support to the end users
  • Must be able to work in a 24/7 shift pattern
  • Reports to the Reliability Manager
  • Measure and track performance against agreed reliability targets
  • Perform failure investigations and root cause analysis reports
  • Regular review and update of maintenance practices, impacting documentation and training procedures
  • Provide technical advice and recommendations to the Field Service maintenance teams
  • Support the development of a Continuous Improvement Program
  • Provide advice on modifications and measures which can be implemented to improve component and system reliability
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Position requires a minimum of an associate degree in a technical field, and/or requisite maintenance experience that lends itself to a working knowledge of machines and their operation (railway experience welcome)
  • Any appropriate combination of academic and work experience
  • 3-5 years of successful experience in area of responsibility and successful demonstration of Key Responsibilities and Knowledge as presented above. Experience in technical support of Naval Underwater or Surface Ships, mining equipment and vehicles, Buses, Fire Engines, or large complex manufacturing equipment
  • Required amount of travel: 10%
  • Must demonstrate core competencies of effective communications, listening, and have strong organizational skills
  • Ability to read and understand equipment blueprints and maintenance/operation manuals
  • Ability to solve practical problems and deal with a variety of changing situations
  • Must be computer literate, and have knowledge of computerized maintenance systems, or possess the ability to learn
  • Must possess proven skills with all Microsoft Office Applications (including Excel/Word/Access/PowerPoint), MindManager
  • Must quickly and efficiently learn project specific software programs and online tools
  • Background or formal training in Quality tools e.g. six sigma
  • Ability to apply Standardization of processes to maximize consistency of output and increase efficiency
160

Field Service Technician Resume Examples & Samples

  • Proficient in all aspects of wide variety of standalone product knowledge/application. Incumbent has advanced systems knowledge/application
  • Uses a great deal of analytical skills
  • Is able to build customer relationships and pursue new business. Conducts formal training with the customer
  • Makes decisions on complex and technical issues
  • Provides expertise with commissioning and start-up of new equipment
  • Makes recommendation to customers with regards to system and equipment performance
  • Works in collaboration with other departments (sales, marketing, engineering) and bring Field Service expertise
  • Handles post commissioning warranty activities
  • Performs field assignments to solve customers operational problems, optimize the performance of their equipment and commission new equipment
  • Works with Customer on field related problems
  • Reviews, interprets and comments on technical specifications
  • Recommends technical strategy and resolve technical problems
  • Performs field activities, including testing, inspections and site visits
  • Follows scheduling and administrative procedures
  • Participates in technical training
  • Participates in technical presentations
161

Field Service Technician Resume Examples & Samples

  • You will work independently and in co-operation with the service group to handle scheduled maintenance and acute service tasks at customer’s site
  • You will track, investigate and close technical complaints by collecting information and working together with appropriate sources
  • You will provide on-site support for installations in the form of troubleshooting and service when required
  • You will deliver service training in Finnish and English and actively participate in creating and delivering training material
  • Proven field service experience, preferably a few years of work experience in the clinical laboratory field or similar
  • Familiarity and demonstrated advanced mechanical, electrical and software skills
  • Strong working knowledge of Windows based software, networking and PC hardware
  • Good language skills of the following languages: Finnish and English. Intermediate language skills in Swedish
  • Technical degree or certification, electrical engineering degree preferred
  • Ability to troubleshoot, test, repair and service diagnostic instruments
  • Ability to work in flexible shifts and to adapt to changing work schedules
  • Willingness and possibility to travel on short notice mostly to laboratories in Finland, in the Baltic countries and sometimes in the Nordic countries. Approximately 60-80 % travel required
162

Field Service Technician Resume Examples & Samples

  • Working with experienced field service engineers on basic troubleshooting, installation, maintenance and service repair needs on designated equipment
  • Completing Level 1 and Level 2 work - Preventative Maintenance and Functional Management Inspections
  • Ordering and managing repair parts cycle times
  • Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner
  • Effectively communicate with customers to ensure resolution and proper follow-up, leading to customer satisfaction
  • Maintaining tools and test equipment properly and ensure they are calibrated
  • Meeting Health and Human Services, Environment Health and Safety and/or all other applicable regulatory requirements
  • Working with experienced field engineers on managing vendors’ service delivery processes in compliance with GE Healthcare policies
  • Utilize the escalation process to resolve customer service delivery issues and conducting root cause analysis that will lead to effective problem solving
  • Working as a member of the local team to provide efficient service delivery to all accounts within assigned area
  • Ability to independently manage Level1/Level2 customer service calls with broader engineering support
  • Certificate III in Electronic Engineering or equivalent trade
  • Relevant licenses as required by Federal or State Legislation (eg: Electrical Licenses, Radiation License) and Work Cards (eg: White Card)
  • Electrical, Electronics or Biomedical Engineering Technology Degree would be highly regarded but not essential
  • Experience interfacing with both internal team members and external customers as part of a solution based service process
  • Strong understanding on IT with Windows/Servers and netwroking
  • Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment
  • Strong customer service skills with the ability to communicate technical issues in an easy to understand manner
  • Ability to show self-initiative & motivation
  • Ability to learn new technologies quickly
163

Field Service Technician Resume Examples & Samples

  • Install, repair and maintain equipment at the well site by running lunching operations. Perform repair, Ball lunching lubrication, rigging up and rigging down equipment and operation during frac
  • A minimum of five years in wellhead service including supervisory experience (required)
  • Proficient with Hydraulic and manual lubricators
  • Experience with side entry tool
  • Knowledge of Hydraulic Fracturing operations especially on launching systems
  • Prior wellhead assembly and wellhead repair experience is preferable
  • Experience with Frac watch
  • Has proven service and safety record
164

Field Service Technician Resume Examples & Samples

  • Provide final quality control audits and customer reports
  • Help set and drive labor hour expectations
  • Responsible for the implementation of Lean Flow technology
  • Drive productivity and quality initiatives with hourly workforce to meet/exceed customer CTQ’s
  • Perform collateral duties as assigned to meet business needs as they relate to EHS, Quality,
  • Ability to excel and lead in employee empowered, team environment
165

Field Service Technician Resume Examples & Samples

  • Execute commissioning of GEJenbacher Gas Engines at customer site locations
  • Provide assistance to customers, operating staff and other GE field personnel on the installation
  • Perform troubleshooting activities on site to diagnose problems, determine appropriate resolution and implement corrective actions
  • Resolve complex technical issues, foster knowledge sharing and help others
  • Explain complex technical issues in a concise way
  • Act as interface between customer, channel partner and GEJenbacher
  • Provide external and internal reports in a timely, accurate, and professional manner
  • Identify and report all customer quality or compliance concerns immediately to the organization
  • Build a strong customer relationship through a positive, proactive & professional approach
  • Maintain tools and test equipment properly and ensure they’re calibration
  • Prove a strong safety mindset to ensure the executed work reflects the technical requirements along with the GE safety standards
  • Relevant vocational qualification - higher technical education or apprenticeship plus relevant work experience
  • Authorized for working on electrical equipment (minimum 1000V), proof necessary
  • Significant field service experience on reciprocating engines
  • Ability and willingness to travel extensively, approx. 90% of the time, flexibility to work over-time
  • Fluent English skills – verbal & written
  • Valid passport
  • Work Location – Europe
  • RCA Leader certification preferred
  • Green belt certification preferred
166

Field Service Technician Resume Examples & Samples

  • Installs, troubleshoots, and maintains various types of machinery/products/equipment, including communications devices or systems, alarms, and camera or automated ticketing systems, etc
  • Identifies, analyzes, and repairs product failures
  • Orders and replaces parts as needed
  • Determines and recommends which products or services best fit the customers' needs
  • Instructs customers on the operation or proper use of equipment
  • Operates in the field on-call or provides technical support to assigned customers
  • Maintains work order documentation, technical schematics and diagrams
  • Reads and interprets blueprints and diagrams to select, position and secure machinery
  • Adjusts machine settings to complete tasks accurately, according to specifications, and in a timely fashion
  • Works on customer site(s) in accordance with established procedures and guidelines
  • Applies acquired job skills and company policies to complete assigned tasks
  • Works on assignments that are semi-routine in nature, but recognizes the need for occasional deviation from accepted practice
  • Normally follows established procedures on routine work, requires instructions only on new assignments
  • Typically requires a minimum of 2-4 years of related experience
167

Field Service Technician Resume Examples & Samples

  • Physical tasks include walking, grasping, carrying, lifting, seeing, hand-eye coordination, listening, and writing, speaking and traveling
  • Mental tasks include reading, interpreting, analyzing, calculating, measuring and communicating
  • Perform product testing, lifting and installing product weighing 35 lbs.,
  • Work is performed in the field and in shop environments
  • Work which occasionally produces a high level of mental/visual fatigue, periodically performed under pressure, requiring intense mental application and attention to detail
  • Frequent exposure to one or more unpleasant (noise, heat, dust, etc.) or hazardous conditions 50% of work time
  • Ability to successfully complete various in-house and customer safety training programs, drug and alcohol testing
  • General mechanical skills with emphasis on trouble shooting and problem solving
  • Education equivalent to High School Diploma or G.E.D
  • 5 years’ service experience, in pressure relief valve testing, troubleshooting and repair
168

IT Field Service Technician Resume Examples & Samples

  • Escalates problems and issues to a higher level of support. This includes service that exceeds response time, repair time, lack of parts, or any other issue that could impact customer satisfaction
  • Performs basic computer hardware/equipment installations
  • Comp TIA A+ certified, at minimum
  • Able to work at heights of 20-25ft and operate Lowe’s supplied lifts
  • Must be well versed in data cabling and infrastructure
  • Qualified to maintain all Lowe’s IT hardware including but not limited to: POS, PC, printers, lookup terminals, AP’s, servers, network switches, MCC chassis, and handheld devices
  • Familiar with Microsoft Windows OC, Cisco OS and Linux/Unix OS
169

Field Service Technician Resume Examples & Samples

  • Bachelor degree
  • Minimum 9 years field service experience
  • Prior knowledge of voice biometric processes and functions and be a SME in the field of biometrics with a working knowledge of Biometric Enabled Intelligence (BEI) and Identity Operations processes including requirements for nomination, reporting and dissemination
  • Possess an understanding of biometric screening functions within the U.S. Government including an understanding of the agencies and systems used to house, share, and conduct biometric screening with voice screening preferred
  • A functional understanding of the various formats in which biometrics are stored and shared (EFT, EBTS, IXM, IDML, TWPDES etc.)
  • Possess exceptional oral and written communications skills and the ability to work independently with minimal direction. The candidate should be a creative problem solver able to quickly analyze, devise, test, report and implement solutions. Having self-motivation with a results-focused mindset is a must
  • 8570 Lvl II current or previous certification
  • Recent and relevant experience with currently fielded biometric tools and equipment used by U.S. forces
170

Field Service Technician Resume Examples & Samples

  • 1 M IAT Level I Compliance - satisfied by any one of the following
  • A+ CE
  • Network+ CE
171

Field Service Technician Resume Examples & Samples

  • Solaris / Unix System Administration
  • Oracle Database Administration
  • ABCS Architecture
  • ICSF client
  • GCCSA KES
172

Field Service Technician Resume Examples & Samples

  • Performs preventive maintenance, site surveys, replacement, and modifications as needed or requested by customers
  • Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary
  • Documents work by completing paperwork on each job and maintaining files. Represents Company by serving as a direct customer contact. Trainee supports by providing technical advice and offering guidance
  • Provides sales leads
  • Parts and tools responsibility also stock control; including car inventory
  • Uses a variety of hand tools, engineering specifications, to diagnose and repair units
173

Field Service Technician Resume Examples & Samples

  • Providing quality customer service and be able to work autonomously in regional and remote locations
  • Carrying out accurate troubleshooting, repairs, maintenance and rebuilds on a variety of equipment
  • Completing required documentation such as service worksheets, timesheets and warranty claims
  • Ensuring that you work safely and be able to identify safety risks
174

Field Service Technician Resume Examples & Samples

  • Ensures to provide high quality technical advice to the maintenance workforce to enhance equipment reliability of a new locomotive fleet
  • Ensures the local site team is responsive and supports to completion any troubleshooting and repairs to assigned service requests. Non-conformance issues are identified and improvement recommendations are made
  • Ensures the team delivers on-going system operation training for the customers
  • Assists in assigned troubleshooting and repair works
  • Responsible for planning on local site level
  • Ensures proper communication between the customer and the service team
  • Acts as a mentor and provides on-the-job training to Technicians as required
  • Provides feedback to team regarding performance, quality, and productivity issues
  • Conduit to the field - conducts regular meetings with field personnel and managers to share company information, updates, etc
  • Associate’s degree in an engineering discipline
  • Minimum of 5 years of working experience with a railroad or other technical agency
  • Knowledge of all Railroad Regulatory requirements
  • Excellent English language technical communication skills in speaking, reading and writing
  • Must possess proven skills with all Microsoft Office (including Excel/​Word/Access/​PowerPoint) products
  • Must have comprehensive knowledge of Maintenance Management Systems such as Maximo, JD Edwards, SAP, Cormap
  • Required travel: 20%
  • Preferred experience: More than 5 years of experience in railway field operations
  • Aptitude to understand technical information
  • Ideally will have a background in rolling stock maintenance, commissioning or other rail related experience with an appreciation of mechanical and electrical engineering
175

Field Service Technician Resume Examples & Samples

  • Prepare technical comprehensive written reports, letters, and other correspondence
  • Understand engineering specifications and plans
  • Understand and interpret, with assistance, applicable laws and regulations
  • Understand and carry out oral and written instructions
  • Establish and maintain effective relationships with those contacted in the course of work
  • Work under challenging conditions; able and willing to be called for Customer emergency situations and scheduled service calls requiring unsupervised work at customer sites. This may include some longer term work assignments at customer sites
  • Must provide proof of and maintain a driving record acceptable to the department's insurance carrier
  • Must maintain a valid passport for international travel
  • Safety minded and proven safe work record
  • Self motivated and ability to work in a team environment as well as autonomously (as required)
  • Excellent communication skills – written and oral
  • See problems as a challenge and be able to find solutions through research, peer networking and Centre of Excellence networking
176

Field Service Technician Resume Examples & Samples

  • The successful candidate must have direct system experience with CSEL – Combat Survivor Evader Locator and be available to work from CONUS & OCONUS locations, having specific experience with systems and systems operations within the specific functional area to which assigned, and available for assignment to various CONUS/OCONUS sites for extended periods
  • Able to maintain an Active Secret clearance
  • CompTIA A+ or Network+ certification
  • At least three (3) years direct system experience
  • Capable of performing analysis of system operations and have knowledge/experience in the utilization of operating systems and database management systems and experience in fault detection, isolation, and correction of computer systems and individual peripheral devices
  • Capable of routine system maintenance and administrative system functions as detailed in the job description
  • Capable of writing reports in MS Office products
  • Ability to satisfy the standards of fitness for deployment to the most-demanding region of the world for which CSEL provides field support personnel (standards of fitness include: general physical, mental, and dental health standards, medication requirements, and body mass index (BMI) calculations)
177

Field Service Technician Resume Examples & Samples

  • Maintain computer systems, servers and stand alone platforms using multiple Operating systems and networks
  • Provide classroom and small group instruction to soldiers, Government employees and contractors with various levels of computer skills
  • Market the Mission Command Training Center to soldiers, units and commands
  • Write, edited, and improve POIs
  • Ability to communicate clear and concisely in both written and verbal forms
  • Ability to speak to large groups in an technical and educational format
  • Ability to learn multiple Army Battle Command Systems and C4ISR systems to be trained
  • Must be able to travel and teach with little supervision
  • Strong knowledge in adult and accelerated learning principles, and Curriculum Design and Development
  • Proven track record of creating curriculum and ability to train-the-trainer
  • Knowledge and success in Distance Learning
  • Ability to build, maintain and manage relationships and partnerships within government and contracting personnel
  • Strong oral, written and interpersonal communication skills
  • Self-starter, highly motivated and a team player
  • Training certification verifying the ability to train others in a classroom or similar setting
  • Experience in training /instructional design/ education field management
  • Proficient in MS Word, Excel, PowerPoint, Internet
  • Security+ Certification required
  • Public Speaking Skills
  • Presentation Skills (using Powerpoint)
178

Field Service Technician Resume Examples & Samples

  • 1) Employed as an ENFIRE fielder or trainer for at least 9 months-(preferred criteria)
  • 2) Operated ENFIRE system as a uniformed soldier for 12 months or more, and be especially proficient with ArcGIS as applied on ENFIRE
  • 3) Employed as an ENFIRE SW Developer or Systems Integrator for 9 months or more, and be especially proficient with ArcGIS as applied on ENFIRE
179

Field Service Technician Second Shift Sun-thurs Resume Examples & Samples

  • Establish positive relationship with contacts at service calls
  • Transport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle, etc.)
  • Valid CDL license
180

Field Service Technician Resume Examples & Samples

  • You will monitor and provide equipment surveillance support for electric locomotives at a service center in the Wilmington, DE area in a 24/7 shift pattern
  • You will support for driving reliability and continuous improvement to minimize down time, and costs
  • You will provide preventive maintenance practice optimization without compromising safety
  • You will collaborate with Product managers, Software engineers and Field Service to monitor and improve maintenance practices
  • You will provide real time support to the end users
  • You must be able to work in a 24/7 rotational shift pattern
  • You will reports to the Reliability Manager
  • Measure and track performance against agreed upon reliability targets
  • Configuring and maintaining databases and master data tables
  • 3-5 years of successful experience in area of responsibility and successful demonstration of Key Responsibilities and Knowledge as presented above
  • Required amount of travel: 40%
  • Must possess proven skills with all Microsoft Office Applications (including Excel/Word/Access/PowerPoint)
181

Field Service Technician Resume Examples & Samples

  • Familiarity the HMS Radios (SW & HW)
  • Experience with embedded devices and operating systems
  • Software Development Experience (Android, Java, Python, Golang, C, C++)
  • Experience with Post Processing and Databases (MySQL, Postgres)
  • Experience supporting large scaled field testing and field events
  • Experience with test and evaluation, data collection and instrumentation
182

Field Service Technician Resume Examples & Samples

  • J-TNT Field Service Technician is responsible for providing software, hardware, and network environment field support for The J-TNT system itself as well as software defined radios (SDRs) that support the Lower Tactical Internet (LTI) infrastructure in a Capability Set 15 (CS-15)-equipped unit
  • Supporting the Planning, Configuration, Management, and Monitoring of Software-Defined Radio (SDR) Networks as well as Field Service Technician-level maintenance on SDRs and the system/software packages that support these functional areas. These software packages include the Automated Communications Engineering Software (ACES), Joint Enterprise Network Manager (JENM) and Tactical Internet Management System (TIMS) Radio-Based Situational Awareness Monitor as well as other communications planning software currently in use by the U.S. Army
  • The J-TNT Field Support Technician must be able to employs foundational networking, hardware and software troubleshooting skills to ensure that all required systems are fully mission capable
  • Field Service Technician must be proficient in clearly and concisely communicating highly technical information through both verbal and written methods while ensuring that accurate information regarding software, hardware, and procedural updates is communicated to the S-6 staff
  • Field Service Technician must be a self-starter and be willing to quickly embrace and learn new systems and software without the benefit of formal training in same. When required, the Field Service Technician provides assistance with development of formal and informal training products, technical manuals, and quick reference guides to support new equipment and sustainment training efforts
  • The Field Support Technician must also be comfortable with providing training in over-the-shoulder and small/large group classroom environments
  • Building or modifying LTI radio network plans as well as identifying and recording faults and deficiencies in a timely manner using established reporting/record-keeping tools
  • In Support of J-TNT requirements for Field Service Technician trouble ticket tracking, the J-TNT FST is required to submit trouble tickets for all customer support tasks performed. The J-TNT FST maintains personal record of daily activity and reports said activity in the form of weekly activity reports
  • Must be able to clearly and accurately communicate (both verbally and in writing) complex thoughts and ideas. * Must be proficient in use of the Microsoft Office suite applications (Word, Excel, PowerPoint, Access, Outlook, Internet Explorer) used for daily activities and administrative reporting, * Must be comfortable interacting with peers and superiors
  • Must have ability to maintain a professional relationship with co-workers and the customer at all times
  • Must be a mature self-starter capable of working autonomously and responsibly in sometimes austere environments
  • Minimum Comp-Tia Security + Certification
  • Must have experience with Tactical Radios, Basic Networking, and FBCB2/BFT. *
  • Position requires 3 Years Experience
  • Candidates possessing CCNA or MSITP certifications are preferred
  • Candidates with a comprehensive understanding of data flow (PLI/SA) in a CS-15/WIN-T Inc2 network architecture are preferred
  • Candidates with hands-on experience in new-generation software-defined radios (AN/PRC-117G, AN/PRC-152/152A, AN/PRC-154/154A, AN/PRC-155 are preferredKeyword: Tactical Radios, Basic Networking, FBCB2/BFT, Secret Clearance, MS Office products
183

Field Service Technician Resume Examples & Samples

  • Manage all details of product service and corrective action with customer, execute corrective action, system calibration and reporting
  • Primary point-of-contact for scanner technical issues, testing and calibration at assigned sites
  • Deliver customer support as required
  • Review feedback from customers, take corrective action to ensure maximum system uptime and system image quality
  • Know-how; competent in imaging systems and computer applications related to system, provide remote diagnostic applications support
  • Basic knowledge of current pathology industry technology
  • Contribute to the in-service training and knowledge transfer within the functional group
  • Attend seminars, certification coursework, and training sessions necessary to maintain appropriate level of professional competence
  • Maintain a high level of professionalism when communicating with internal and external customers
  • Complete scheduled maintenance, ensure customer satisfaction
184

Field Service Technician Resume Examples & Samples

  • Adherence to Service Quality System via Internal and External Audit
  • Reduction of unproductive time by continually organising and monitoring engineer and area workloads in conjunction with Resource Allocator and Senior Engineer
  • Increase and maintain the number of completed calls per day to achieve the KPI’s
  • Increase and maintain the First Time Fix rate to achieve KPI’s for all fault calls
  • Reduce and maintain the Maintenance Backlog to achieve KPI’s at the end of every calendar month
  • Reduce and maintain the open calls to achieve KPI’s at the end of every calendar month
  • Control stock via regular stock takes in order to ensure that stock variances are managed within budget
  • Identify and action any additional maintenance and small works sales opportunities
  • Act as a first line of escalation for Central Administrators and other engineers with problems on customer sites
185

Field Service Technician Resume Examples & Samples

  • Overall responsibility — Travel to customer sites or Siemens locations to successfully execute the work scope in the calendar events, associated with customer cases in a timely manner
  • Provide detailed professional written field service reports within 48 hours of each event
  • Assure that work time is successful reported in Salesforce.com for each customer event
  • Work scope will contain electrical, mechanical, and testing activities
  • Minimum Associates degree or equivalent experience with electrical distribution equipment, preferably in the medium voltage range
  • Minimum 2 years hands on experience working with electrical distribution equipment or comparable education
  • Up to 100% travel
  • Must be able to communicate in a professional manner verbally and in writing with customers and Siemens personnel. Must have at minimum basic computing skills (Office, drawing interpretation, web based program use..)
  • Specific hands on experience with MV Switchgear, MV Controls, and MV Circuit Breakers preferred
  • 2 years or more field service, MV manufacturing role, or MV engineering role preferred
  • International travel experience a plus
  • LI-RAJ
186

Field Service Technician Resume Examples & Samples

  • Perform Startup/Commissioning on all APC equipment
  • Perform Preventive Maintenance on all APC equipment
  • Perform Site Audits of customer’s distribution systems
  • Document all required information for each site visit performed
  • Work with other team members to complete custom and large installation projects
  • Educate APC customers on basic operation of their equipment. Inform customers of issues which they may have experience with their equipment in a way which is beneficial to the customer as well as APC
  • High level of technical knowledge of electronic/electrical component theory
  • Must comply with all safety policies, practices and procedures
  • Ability to read, analyze, and interpret general business procedures, professional documents, technical procedures, and governmental regulations. Ability to write reports, business correspondence, and procedure manuals
  • Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheets, graphics, etc
  • Computer networks knowledge
  • Associate degree in electronics/electrical, or have 2-3 years equivalent experience in a related field, or equivalent combinations of education and experience
  • Prior experience as an electrician preferred
  • Prior High Power UPS experienced is a plus
187

Power Generation Field Service Technician Resume Examples & Samples

  • Completes required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens
  • Broad mechanical and electrical repair and maintenance capability - Apprentice Certified Power Generation Technician (Preferred)
  • Able to understand diagnostic tools
  • Ability to understand the relationships between GenSet components and inform more senior Field Service Technician as to which GenSet component may be causing the performance issue
  • Minimal level of workshop related experience required
188

Field Service Technician Resume Examples & Samples

  • Minimum Bachelor’s Degree in Engineering or Programming
  • Minimum 2 years’ experience servicing HVAC and Fire
  • Valid driver’s License
189

Field Service Technician Resume Examples & Samples

  • Position requires a responsible, reliable and quick-to-respond technical professional to provide varied maintenance duties for transportation systems. Installs, checks out, operates, maintains, repairs, and modifies equipment. Implements preventive maintenance process and keeps performance and maintenance records on equipment. Additionally, participates in the initial installation phase of a project
  • Performs routine duties in the electronic, mechanical, electromechanical, or optical areas. Calibrates, adjusts, tests, and maintains equipment, components, devices, or systems. Works from written or verbal instructions. May operate equipment; perform limited amount of troubleshooting and well defined problem identification; perform calibration and alignment checks, reporting data in prescribed format
  • Must have a good knowledge of the following equipment: DVOM (Digital Volt-Ohm Meter), Oscilloscopes, Amp-Probes and Communication Break-out Boxes. Must be familiar with Logic pulsers and probes, Communication protocol analyzers, LAN Sniffers, Power Quality Monitors and Computer Based Testing (Checklist). Should possess a mechanical aptitude towards using hand tools to include, but not limited to: drill motors, band saws, screw drivers (manual and electric), hammer drills, and crimpers
  • Fulfills work orders/service calls to install, maintains and/or repairs traffic loops, Cameras, video systems, computer equipment and peripherals, including, but not limited to the following
  • Troubleshoots hardware, software, and/or network operating problems. Uses basic and specialized test equipment to diagnose and analyze difficulties
  • May troubleshoot related communications problems; e.g., in a LAN environment, applying a knowledge of wiring, standard cable connections and wire closets/MAUs. Takes appropriate corrective action, interfacing with vendor, carrier, client and ACS’ staff as necessary
  • Performs preventive hardware maintenance, replacement and repair (to sub-assembly/ component level) of video components, microprocessor components, peripherals and associated/designated communications and information management equipment. Majority of work is completed at roadside locations adjacent to traffic intersections
  • Sets up, assembles, installs, configures, reconfigures, modifies, moves and/or relocates hardware/software at Traffic Equipment site locations. Ensures upgrades are configured and installed on schedule. Uses standard hand and power tools and technical manuals. May work with multiple vendors, manufacturers, etc
  • May assist in providing training to other technicians
  • Must be willing to travel to various areas for installation and service to assigned systems
  • Duties may require physical exertion, including reaching, carrying and lifting heavy equipment, up to 65 pounds. Duties require on-call accessibility, occasional afterhours activity and travel (10–20%)
  • Must have own vehicle and valid driver’s license
  • Vocational, trade school, or military technical training or an associate degree in electrical, electronics technology, or equivalent work experience. 3-5 years progressively responsible experience, demonstrating familiarity with a broad range of electronic equipment. Video Component, CCTV experience, traffic control systems, and radar equipment experience is desired
190

Field Service Technician Resume Examples & Samples

  • Onsite Installations, commissioning, upgrades to new and existing analyzers
  • Troubleshoot and repair equipment, both warranty and non-warranty
  • Provide phone and email support for customer inquiries and technical issues
  • Provide on-site field service and support as needed. Ability to travel at short notice is a must
  • Perform test and calibration duties as required. Possible responsibilities include: cleaning and installation of high reflectivity, dielectric-coated mirrors, optical system laser alignment, vacuum leak testing/troubleshooting, and calibration/ compressed gas handling
  • Setup and analysis of temperature-controlled tests
  • Data analysis using scientific graphing and data analysis software (ORIGIN, IGOR, Excel)
  • General troubleshooting
  • High School Diploma or GED AND 7 years of experience OR
  • 12 years Field Service Engineering experience
  • Proficiency with data analysis software, such as ORIGIN, IGOR, or Excel
  • Optics experience
  • Candidates must already have a work authorization that would permit them to work for ABB in the US
191

Field Service Technician Resume Examples & Samples

  • Responsible to establish Active Directory Accounts and establish accounts for system software
  • Perform daily checks on ADV applications and tools and resolve any errors to ensure availability
  • Assist technical support personnel with FER/PPS to allow system to connect to required systems/networks
  • Provide training to military technical support personnel on the different techniques for software installation, troubleshooting and repairing problems on MS operating systems via phone, remotely, or in person
  • Microsoft SQL 2008
  • Client system imaging/configuration via ACORNIS server
192

Field Service Technician Resume Examples & Samples

  • Diplomato o laureato, preferibilmente in materie Tecniche o Chimico scientifiche
  • Esperienza di lavoro nell'assistenza tecnica, preferibilmente nel settore della strumentazione analisi acque
  • Abitudine all'utilizzo dei più diffusi strumenti informatici e buona conoscenza del pacchetto "Office"
  • Disponibilità a viaggiare
  • Buona padronanza della lingua inglese
  • Capacità di adattamento a un ambiente lavorativo dinamico
193

Field Service Technician Resume Examples & Samples

  • Perform server and desktop installation, basic cabling, and systems administration of desktop and server systems connected to local and wide area networks (LANs and WANs)
  • Document incident resolution procedures and standard operating procedures
  • Maintain documentation of incident status in incident database tools (e.g. Remedy and SCSM)
  • Contribute to the integrity of the systems, plan for and respond to service outages and other problems
  • Participate in organizations change management process
  • Analyze and resolve network, hardware, and software problems
  • Provide desktop system management involving account monitoring, security, Operating System installation, and other local area system and desktop administration related functions
  • Document incidents, status and resolution in the G2’s trouble ticket system
  • Perform troubleshooting on many types of hardware and software
  • High School diploma or GED equivalent with 5+ years of relevant technical experience in the administration of networked desktop and server systems
  • Experience maintaining Windows 7 or higher
  • Currently possess DoD 8570.01 IAT II baseline certification, CompTIA Security+ce
  • Experience with BMC Remedy
  • Experience maintaining Server 2008 /R2, and /or Server 2012 /R2 platforms
  • MCITP: Enterprise Administrator on Windows Server 2008 /R2, Server 2012 /R2
  • MCSA: Windows Server 2008 /R2, Server 2012 /R2
  • MCP / MCSA: Windows 7
194

Field Service Technician Resume Examples & Samples

  • Debug systems and perform diagnostics on field failures both remotely - looking at data logged by the vehicle, and directly in the field
  • Provide technical support in order to minimize vehicle downtime, through day to day coverage of internationally distributed service cases
  • Regular collaboration with Regional technical Support specialists to ensure consistent and stable global service operations
  • Provide Technical information/support to the Regional Technical Specialist network
  • Provide assistance to the training team on developing advanced Technician training courses
  • Support technicians in the field with troubleshooting techniques and remote diagnosis, travel to perform field diagnosis or repair. The position may sit within a certain region and require daily support
  • Recognize trends and patterns in field failures and provide written feedback to Product Support Engineers to drive future designs
  • Assist Product Support Engineers to ensure new issues are fully investigated and that countermeasures are in place
  • Assist and support Product Support Engineers, Product Excellence, and MRB team members to perform further root cause analysis on field failures by component/subsystem owners where necessary
  • Assist projects and support Product Support Engineers to evaluate vehicle new design features/fixes and perform regional testing
  • Assist improving service diagnostic tooling and equipment. Both at a Software and Hardware level
  • Support with high level Incident response requests
  • Availability for occasional off-hours work and traveling
  • Strong ability to work and communicate effectively with her/ his team and peers within the service engineering organization
  • Strong ability to be self-directed and work independently, with strong organization and documentation skills
  • Experience with complex automotive and electromechanical systems, preferably electric vehicles or high voltage DC systems such as DC storage or DC-DC converters
  • Skilled with common workplace and database software (MS Word, Excel, Visio, Access, etc.)
  • Able to read and interpret mechanical drawings and electrical schematics, experience with CAD systems such as CATIA a plus
  • Experience with Service Engineering teams and working practice with Engineers within certain subsystems
  • Experience with environmental and safety requirements a plus
  • Experience with OEM Diagnostic equipment, tooling and advance troubleshooting methods. Using Python, C++, Qt, UDS is preferred
  • Bachelor degree or higher in automotive or mechanical engineering preferred; minimum being Master Technician Status
  • Minimum 2 years’ experience as diagnostic/master technician or field support engineer
  • Be able to communicate in English (additional foreign languages a plus)
195

Field Service Technician Resume Examples & Samples

  • Provide local IT support services in a self-directed manner that is focused on meeting team goal and the goals of the IT organization
  • Complete ongoing operational responsibilities for defined solutions
  • Onsite break/fix support (PC’s/Personal Printers/Multifunction Printers/faxes/legacy phone systems)
  • Follow and promote defined incident management procedures including the use of standard ticket management tools
  • Work as part of a team to deploy defined technology solutions to physical locations and business users
  • Facilitate the setup of technology for office moves or startups
  • This position works in a stress environment often dealing system failures, irate users and demand needs form all levels of the company
  • Success working in cross functional teams
  • Ability to work as part of a virtual team
  • Experience in effective relationship/conflict management
  • Wireless Technologies
  • Shop Floor/Industrial Environments
  • Incident Tracking / Ticketing Systems
  • Remote Support
  • Multitasking with prioritization
196

Field Service Technician Resume Examples & Samples

  • Returns equipment in need of repair or calibration to the office in a timely manner. Identifies code issues and non-conformance issues. Makes recommendations regarding both systems installations and service contract facilities
  • Reports daily on activities completed, deferred, requiring further action or material
  • NICET Certification Requirements. (National Institute for Certification in Engineering Technology) Level II Fire Alarm Certification Within 24 months State or local fire alarm planner or contractor license as required by state regulations within 24 months
197

Field Service Technician Resume Examples & Samples

  • Qualified Applicants must be legally authorized for employment in the Unites States
  • 2 to 3 years in the installation and maintenance of Fire Safety products. Experience in Software House access control systems a plus
  • Experience in all levels of Access Control and CCTV systems
198

Field Service Technician, Hull-kohler Mira Resume Examples & Samples

  • Provide excellent and market leading customer service to all of our customers on both domestic and commercial sites across all Kohler brands
  • Undertake end-user service calls across all Kohler brands
  • To represent the company in potential conflicting situations with consumers
  • Provide technical support in customers’ homes and commercial sites
  • Support customer services input to corrective actions by highlighting customer issues and needs
  • Provide feedback to the business on early warning product failures
  • Reduce Warranty Costs to the business by ensuring that service quality metric’s are achieved minimising parts usage, high first time fix rate, minimise the need for return visits, low recall rates
  • Support the complaint escalation process and carry out serious incident investigations when required
  • Solid interpersonal skills as well as good oral and written communication skills
199

Field Service Technician Resume Examples & Samples

  • Minimum 2 years experience repairing all major appliances (Refrigeration/sealed systems, cooking, cleaning products)
  • Experience in the use of appliance and refrigeration tools, and diagnostic test equipment
  • Possess appropriate EPA Certification
200

Field Service Technician Resume Examples & Samples

  • Solid IT and electronic diagnostic skills
  • A team approach and the ability to keep a cool head in challenging situations
  • Additionally, you will demonstrate a clear commitment to safety underpinned by the desire to create the right work environment
201

Field Service Technician Resume Examples & Samples

  • Develop and document efficient and scalable processes in all areas of IT management
  • Assist in the development and implementation of new IT services
  • Independently Develop disaster recovery solutions
  • Provide 2nd level support to the service desk
  • Respond to and resolve server outages
  • Implement new servers and services
  • Maintain current servers and services that are in production. This will require specialized knowledge of Microsoft Active Directory
  • Create and enhance existing server services
  • Provide level two support as needed for local applications and client support
  • Lead and work constructively with others on assigned projects
  • Ensure that data is being backed up and is recoverable in the case of a disaster
  • Will be required to restore data from backups as required such as when a user deletes a needed file or when a server suffers data loss
  • Will be asked to work with users when 2nd level support is needed to resolve user issues. When this happens, feedback will need to be given so that this issue can be handled at first level support if possible. This will include documenting the resolution as well as effectively communicating this procedure
202

Senio Field Service Technician Resume Examples & Samples

  • Please note this is a 3rd shift position
  • Associates degree in engineering discipline or equivalent experience
  • 2+ years of experience with customer relationship management preferred
  • Electrical and Mechanical Troubleshooting skills
203

Field Service Technician Resume Examples & Samples

  • Provide high quality technical advice to the maintenance workforce to enhance equipment reliability the rolling stock fleet
  • Support to completion any troubleshooting and repairs to assigned service requests. Non-conformance issues are identified and improvement recommendations are made
  • Delivers on-going system operation training for the customers
  • Acts as a mentor and provides on-the-job training to other Technicians as required
  • 4 year degree in an engineering discipline or in combination of experience and education
  • Competent skills in reading schematics, using test equipment, reading software coding to diagnose problems
  • Preferred experience: 3 + years in a rail operating environment
  • Experience working in a union and or customer lead working environment
204

Field Service Technician Resume Examples & Samples

  • Provide support for all of the Manitowoc product range, assist with field and workshop periodic servicing and breakdown
  • Duties will include acting as a customer liaison to promote and enhance Manitowoc's reputation in the market
  • Provide feedback on component failure
  • Train distributors in the commissioning of the new product
  • Analyse and troubleshoot warranty problems when beyond the scope of the distributor or customer
  • Interact with personnel from Manitowoc group on matters pertaining to service materials, product requirements, availability, and code of compliance
  • Plans & coordinates activities concerned with investigating and resolving technical problems reported by customers, by utilizing applicable processes to eliminate future operational or service difficulties
  • Analyse reports of technical problems to determine trends affecting future design, production, service and maintenance processes and recommends modifications to eliminate future problems
205

Field Service Technician Resume Examples & Samples

  • Manage a queue of calls to ensure that customers are contacted within the established , and that incidents are closed in a quality manner within the established guidelines
  • Work in a high performance team environment
  • A minimum of 1 year experience trouble-shooting and repairing complex mechanical equipment
  • Excellent experience working on electromechanical equipment
206

Field Service Technician Resume Examples & Samples

  • Ensures integrity of metered mail. Understands and maintains statutory requirements of metered mail system with USPS and educates customer of it
  • Proven performance (min 1 year) in technical service and customer relations of moderately complex business equipment and systems such as (i.e. mailing equipment, inserters, laser/thermal printers, kiosks, copiers, facsimile machines, LAN, telecommunications equipment, ATM machines)
  • Valid driver's license and clean driving record required/reliable transportation required
  • This position will require travel to and from customer sites on a daily basis as well as other facilities with occasional long-distance travel
  • Needs to be available for standby support during the week and on weekends
207

Field Service Technician Resume Examples & Samples

  • Contributes to revenue growth through solicitation and sales of parts, labor, EMA's and other programs including supplies, etc
  • Maintains current knowledge of revenue enhancement opportunities across Sales/Service/Direct Marketing spectrum. Provides added value to customer through recommendation and upgrade of EMA's or other means: parts, supplies, etc
  • Ability to adapt to changing environment in the areas of products
208

Field Service Technician Resume Examples & Samples

  • Must be at least 21 years of age
  • Valid driver's license and driving record
  • Basic mathematical skills – addition, subtraction, multiplicand, division
  • Technical or Trade School training
  • DOT physical card (assistance is provided)
  • Experience with FDA regulated products
  • Experience in customer service
209

Field Service Technician Resume Examples & Samples

  • Performs regular complex repairs on products (often open case repairs). These are repairs beyond simple and minor cosmetic repairs or component replacements
  • Assess assigned products and prepare written estimates for repairs
  • Repair purchased and rental products
  • Generates Fee for Service (FFS) work
  • Performs “engineering” in-services. An engineering in-service is defined as a technical breakdown of any Hill-Rom product and communication of technical performance of the product
  • Serves as a role model/trainer for Field Service Representatives in terms of technical skills and delivering customer service
  • Collaborates and communicates effectively with sales, co-workers, other departments and customers
  • Participates in the on-call rotation to provide 24/7coverage
  • Schedule, coordinate and completes SMALL to MEDIUM size projects under direction of the Service Operations Manager. Ensure internal/external resources are completing project work and documentation in accordance with Company policies and procedures
  • Facilitate customer meetings for assigned products/projects
  • When duties require must have a valid driver's license and driving record that meets Company standards
  • Flexibility to travel and handle changes in work assignments
  • Previous mechanical/hands-on experience preferred
  • Able to perform Basic Administrative Tasks
  • High school diploma or GED required. Two year Associate Technical Degree preferred
  • Minimum of three years relevant work experience with medical devices (FDA regulated products preferred)
  • Ability to use computer to perform assignments including proficient use of required software programs including MS Excel, MS Word and MS PowerPoint
  • Ability to read and comprehend technical information including but not limited to technical manuals, on-line reference materials, technical bulletins, schematics, etc. Effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
  • Basic mathematical skills – addition, subtraction, multiplication, division
210

Field Service Technician Resume Examples & Samples

  • Assist in maintaining an accurate on site inventory
  • Uses test equipment for products assigned
  • Uses manufacturers’ service manuals and documentation to provide initial troubleshooting and/or minor repairs
  • Trained and able to perform minor repairs on products. These include (Pre-Installation and Preventive Maintenance, Routine Maintenance (RM’s), component replacement and minor cosmetic repairs
  • Exhibits excellent time management skills. Meets project deadlines (i.e. upgrades, mods)
  • Adherence to all company policies and procedures.Effectively implement service policies and procedures to support company objectives, including service documentation, SOP/WI training, expense and fleet reporting, maintenance and calibration of test equipment and filing and record keeping systems in accordance with standard work
  • 21 Years or Older
211

Field Service Technician, Bahrain Resume Examples & Samples

  • Acts as liaison between project engineer team members, customers and installation team to ensure project is implemented seamlessly
  • Troubleshoots, diagnoses and applies logical solutions to installation problems
  • Assists in the training of customers on systems applications
  • Ability to provide 8x5 On Site and 24x7 On Call Support
  • Analyzes, evaluates, and tests software/hardware problems and submits findings to management officials
  • Assists in the daily operations of computer center and network suites
  • Assists in the operation of client-server software and network operations
  • Assists management in the operation of computer and network system suites
  • Maintains and troubleshoots intra-system telecommunications
  • Maintains close contact with all supported elements of the client’s facility, and related communications links, in order to effectively deal with problems and organizational issues
  • Monitors each system and adjusts/configures each for maximum system performance. Performs network related duties and functions at the direction of the ONE-NET Operations manager and/or Site Supervisor
  • Provides hardware and software troubleshooting for the Local/Wide Area Network
  • Provides technical services to help resolve enterprise-wide ADP/network issues
  • Provides technical services in the analysis and installation of computing facilities, including installation planning and site preparation
  • Resolves hardware problems
  • Schedules or performs the repair and/or replacement of defective computer equipment
  • Schedules or provides training in the use of automation equipment for the office
  • Serves as the office automation technical advisor, making recommendations on the type and amount of automation equipment needed
  • Serves specified organizational units through the provision of satisfactory computing services
  • Submits recommendations relative to the identification of supplies, equipment and furniture
  • Submits written recommendations relative to identification, evaluation and implementation of database, client-server, and/or network technology, testing of new operating systems, and new applications software
  • Experience working with operating systems such as Windows, Linux, et
  • Experience working with assembly languages such as HTML programming, MySQL, C, C++ etc
  • Good interpersonal skills to communicate and work with customers and team members
  • Ability to resolve hardware/software problems
  • Experience working with network/systems software and hardware, data, voice, or video
  • Experience living and working in an OCONUS location
  • Experience supporting US DoD or US Navy customers and organizations
  • Flexibility in adapting to and functioning in demanding and fluid environments or situations
  • DoD 8570 IAT Level II Baseline Certification
  • MCP WIN 7/Windows 2008 or higher
212

Field Service Technician, Level Resume Examples & Samples

  • Resolves customer problems in the areas of hardware/software installation, repair, upgrade and maintenance. Resolves more complex installations and maintenance issues
  • Provides leadership and work guidance to less experienced personnel
  • Provides on-site field support to customers
  • Performs complex installations, repairs, upgrades and maintenance on hardware/software and equipment
  • Provide Tier 2 Support at remote field and garrison site
  • Perform server and desktop installation, basic cabling
  • Perform systems administration of desktop and server systems connected to LAN/WANs
  • Provide desktop system management involving account monitoring, security, operating system (OS) installation, and other local area systems administration related functions
  • Capable of running an entire remote site by themselves with demanding customers in austere or garrison locations
  • Perform troubleshooting, maintenance, and repair on many types of hardware and software applications
  • Ten or more years of field support experience
  • DoD 8570 compliance or information assurance certification commensurate with technical objectives and services required within the ESOC task order
  • Applicable S/W or H/W training and certifications commensurate with the technical objectives, services required, and IT environment specified within the ESOC task order
213

Field Service Technician Resume Examples & Samples

  • Interfaces with end users to resolve problems concerning system functions reported through a problem ticket. Reviews information provided and diagnoses issue based on established procedures and scripts. Resolves problems by following scripts and assessing diagnostic information
  • Performs routine install, move, add, and change (ICMS) activities based upon prescribed procedures and processes. Diagnoses basic problems, initiates basic scripts or loads routine patches to implement the activity. Escalates unresolved issues or problems
  • One or more years of technical training in computer field
  • Three or more years of technical support experience
  • Advanced Field Artillery Tactical Data System (AFATDS) experience
  • Joint Automated Deep Operations System (JADOCS) experience, software and system configuration experience. Linux, Vmware, Cisco networking
214

Field Service Technician Resume Examples & Samples

  • Standarad Army Maintenance System-Enhanced (SAMS-E) expereience
  • Sustainment Automation Support Management Office (SASMO) expereience providing field support for Army tactical sustainment systems
  • Unit Level Logistics System support expereience and Linux, Vmware, Cisco networking experience
215

Field Service Technician Resume Examples & Samples

  • Travel to customer sites to install, commission, test, calibrate, and train customers on the safe and proper operation of NOV products
  • Conduct field installations and calibrations of sensors and systems
  • Perform field upgrades of software and hardware and train customers on how to properly operate the system
  • Support Rig Sense network and satellite systems
  • High School and/or equivalent education with 2+ years experience
  • Must have clean driving record
  • Knowledge of oil and gas field components, including software and hardware
  • Instrumentation and rig knowledge
  • Electronics degree preferred
  • Electronics background preferred 2 yrs or more
  • Communications electronics experience preferred 2 yrs or more
216

Field Service Technician Resume Examples & Samples

  • Billing, inventory and paperwork
  • AA Degree and/or equivalent education with 2+ years experience preferred
  • Position requires travel over 75% of the time and the ability to work weekends
  • Willingness to be on call
  • Pneumatic and hydraulic background preferred
  • Electrical background preferred
217

Field Service Technician Resume Examples & Samples

  • Commissioning new Aircraft Ground Support Equipment
  • Conduct operation and maintenance training at customer’s facility
  • 75% travel in South America, Central America and North America
  • Routine preventive maintenance on Aircraft Ground Support equipment
  • Diagnose any mechanical, electrical, hydraulic failures and be able to perform repairs in the field
  • Troubleshoot and perform failure analysis of the components, parts and systems
  • Complete Field Service Reports
  • Complete expense reports
  • 5 years of equipment repair
  • Strong knowledge of Diesel Engines, Electrical systems, Hydraulics, Generators
  • Basic knowledge of refrigeration
  • Must furnish own hand tools
  • Minimum five (5) years experience in the industry Second language is a requirement, Spanish
218

Field Service Technician Resume Examples & Samples

  • Installs, configures, and maintains a minimum of two Windows 2003/2008 servers per operational network connected to the Visualization wall
  • Install, configures, and maintains the Activu application stack and database on assigned servers
  • Installs, configures, and maintains the Activu client agent and Vbrick client agent on designated client workstations to include DCGS-A client systems
  • Installs, Configures, and maintains assigned Windows Server 2003/2008 Vbrick servers and signal devices associated with the Vbrick solution
  • Installs, configures, and maintains the Vbrick application stack on assigned servers
  • Ensures a customer required content is made available via the Vbrick solution
  • Configures new audio, video, application, and multimedia source feeds within the Activu application suite
  • Configures new VBscript programs to enable site customized buttons to control devices connected to the video wall
  • Configures and saves standard template layouts within the Activu suite to enable quick recall by the users
  • Ensures full functionality of the Video wall displays, servers, and audio/video delivery sub systems which may include coordinating with the IEW and/or LRC technicians to provide warranty hardware support
  • Ensures system is scanned and patched to address IA threats and system anomalies
  • Performs routine system scans and manual STIG requirement checks to maintain IA compliance
  • Provides over the shoulder training to users as needed
  • Assists users with configuring stored display settings and during normal daily operations
  • Assists user in attaining new online content and system based content for display on the video wall
  • Assists visiting OEM technicians during upgrades and system maintenance activities
  • May be required to assist users with configuring and displaying site specific systems on the video wall
  • Assist the user with determining the best method for capturing user defined sources and displaying them on the wall or presenting via audio interfaces
  • Microsoft windows Server 2003/2008
  • Microsoft windows XP, 7, and/or visa
  • Activu system management software
  • Activu client agent installation
  • Large Scale video matrix platforms
  • Large Scale television formats to include DLP, LCD, LED
  • Video resolution standards and physical media limitations
  • General Audio / Video standards and interconnection concepts
  • Basic Vbscript programming skills
  • Basic hardware troubleshooting
  • Cisco IOS configuration for LAN switches and routers
  • Network cable construction for CAT-5 and CAT-6 cables. Fiber termination experience desirable
219

Field Service Technician Resume Examples & Samples

  • Maintain, service, and set up equipment on site as required
  • Troubleshooting electrical and mechanical issues as they arise
  • May be required to deliver hotshot requests and install equipment on site
  • Keep open communication with engineers, rig personnel, and supervisors
  • Maintain strong business relationship with all clients and stakeholders
  • Responding to customer calls in a prompt and efficient manner
  • Diagnose problems and advise operators on how to properly maintain equipment
  • Maintain records of services performed
  • Adherence to all NOV policies and procedures (vehicle, safety, correspondence, housekeeping)
  • Represent NOV in a professional manner at all times
  • Upon supervisor request, you will be required to work in the shop occasionally
  • Minimum of 3 years experience in the oilfield
  • Experience with centrifuges and shakers is considered an asset
  • Valid Class 5 Drivers License
220

Field Service Technician Resume Examples & Samples

  • Documents service and installation activities by completing work orders for each job, maintenance checklist and daily time sheets
  • Increases Ingersoll Rand customer’s awareness of how Ingersoll Rand products, services and solutions; such as Package Care, Preventative Maintenance, Diagnostics, Audits and Leak Detection can benefit their operations
  • A High School Diploma or equivalent and 5-10 years of trouble shooting industrial /commercial mechanical systems
  • Bilingual skill set preferred
221

Field Service Technician Resume Examples & Samples

  • Mechanical and/or Electrical/Electronics servicing, troubleshooting, installation, and repair
  • Cleaning and management of assigned tools and vehicle
  • Read blueprints, diagrams and schematic drawings to determine work procedures
  • 24-hour on-call duties
  • Maintain strong business relationship with existing clients
  • Communicate with Operations Coordinator and Store Manager regularly, on all aspects of service
  • Complete reporting, job and billing paper work
  • Knowledge and experience with oilfield equipment and service work is an asset
  • Experience with schematics and blueprints
  • MWD Experience is an asset
  • Computer and network skills an asset
  • Mechanical aptitude is an asset
222

Field Service Technician Resume Examples & Samples

  • As part of the Leidos team, the candidate will be expected to provide sustainment support to include developing bills of materials (BOMs), maintaining equipment lists, providing repair parts, purchasing, shipping, inventory and shelf life management, testing, calibration, preventive maintenance scheduling, training, and documentation of these sustainment activities in a Logistics Information System (LIS)
  • Visit geographically separated military units to conduct inspections and assessments of equipment, verify and assign hand receipted kits, execute work orders, brief unit commanders, and consolidate actions into reports
  • Sustain the following CBRNE systems: Search &Rescue (S&R), Mass Casualty Decontamination (MCD), Reconnaissance (RECON), and Medical Personal Protective Equipment (PPE) equipment. The candidate will also be expected to monitor work orders and input into the LIS information on component repair and service scheduling, calibration, and equipment warranty work, and inform units on equipment status
  • Perform consumables management to include tracking lot numbers and expiration dates in the LIS, perform preventive and corrective maintenance, and prepare, submit, and track purchase requisitions
  • Contribute to in-process review briefings, review, comment on, and develop program-related documents, plans and reports, draft technical papers, participate in project evaluations, and respond to customer inquiries
  • Support the Leidos team task order manager with integrated product team meetings and prepare meeting minutes and an action tracking log as required
  • This position will be located in Edgewood, MD and US citizenship is required. Travel up to 50%
  • Bachelor’s degree or equivalent experience with 2-4 years of professional maintenance experience in civilian or military areas to include CBRNE COTS and GOTS equipment calibrations and preventive/corrective maintenance
  • Ability to work independently, manage time, and adhere to deadlines
  • Strong interpersonal skills and an ability to interact effectively with team members, senior managers, and clients
  • Ability to lift 50lbs unassisted
  • Specific experience supporting National Guard Bureau S&R, MCD, RECON, and medical PPE assets such as the Multi-RAE Pro, self-heating water systems, motorized pump systems, powered air-purifying respirators, tactical generator systems, M-Gator vehicle systems, and Scott SCBA air-charging stations
  • Current CBRNE COTS-related original equipment manufacturer maintenance certification and training
  • IBM Maximo work order, inventory, and supply chain management experience
223

Field Service Technician Resume Examples & Samples

  • Work independently with little supervision. Travel to customer locations to install, calibrate, test and commission NOV-DDS equipment and software
  • Provide onsite training to customers in safe operation and use of NOV systems
  • Perform general maintenance on NOV-DDS equipment and software including updates, upgrades and replacement
  • Respond to and manage service calls that require more time than anticipated
  • High School diploma and/or equivalent
  • Technical degree or certification preferred
224

Transformer Field Service Technician Resume Examples & Samples

  • Perform transformer installation and maintenance activities on site
  • Perform electrical testing of transformers that includes power factor, ratio, resistance, insulation resistance, SFRA
  • Perform tap changer maintenance
  • Prepares customer reports on testing and site work performed
  • Maintains tools and work trailers
  • Ensures all site work is performed to meet proper safety requirements
  • Domestic travel may be required depending on project assignments
  • Primarily focused on Power Services business in British Columbia
  • Must be in good physical condition (for transformer assembly work)
  • Travel to remote sites and working on job sites for > 1 week
225

Power Generation Field Service Technician Resume Examples & Samples

  • Perform troubleshooting and complete repair on engines and sub-assemblies within a reasonable and expected time frame while maintaining an acceptable level of quality workmanship, within SRT guidelines
  • Assist in mentoring and training of apprentice service technicians
  • Drive customer vehicles when necessary
  • Cummins and E-verify
  • At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify
226

Field Service Technician Resume Examples & Samples

  • The purpose of this position is to perform and provide counsel on expert emergency, maintenance, testing, and start-up technical support across any type of electrical or mechanical equipment, systems and subsystems from simple to moderately complex in nature
  • Performs or provides counsel on diagnosing and repairing equipment and systems (both hardware and software)
  • Previous work experience servicing HVAC, Fire, Security or access entry and alarm system
  • Fluency in Dutch and English
227

Field Service Technician Resume Examples & Samples

  • Maintenance on HVAC (Heating, Ventilation and Air-Conditioning) equipment on clients site
  • Maintenance and reparation of the equipment
  • Perform system tests and software upgrade
  • Provide a communication link between the customer and the company to help ensure that effective service is provided to the customer
  • Technical education preferably in electrical field (Bachelor in Electromechanical Engineering)
  • Specialization in regulation and automation preferred
  • First professional experience with HVAC is preferred but junior profiles also welcome
  • Demonstrates a high drive and is focused on creating results
  • Fluent in Dutch and/or French
  • Willingness to travel more than 50% of the time
  • First customer facing experience is a plus
228

Field Service Technician Resume Examples & Samples

  • Facilitate Bloom Energy fuel cell systems maintenance, site maintenance, facilitate the safety observer role as needed and assist in 2 person required evolutions as needed
  • High school diploma & 8 years’ experience in electrical field
  • Or –
  • Technical diploma, Journeymen Certification, Electrician Certification in a technical field and relevant industry experience of 6 years (electrician, electronics technician, field service, technician, test engineer, etc.)
  • 6 years electrical related military experience (eg. Navy Nuclear Electronics/Electrical Technician, Naval Electrician, Gas Turbine Electrician) and 4 years of relevant commercial electrical experience
  • Strong mechanical aptitude and troubleshooting/repair skills; understanding of mechanical systems, piping, plumbing and valve operation preferred
  • Electrical experience required, troubleshooting & repair skills necessary
  • Prior experience as an electrician in any of the following: 3phase systems, UPS (back-up power) systems, maintenance, electrical generation and distribution systems, power electronics, Automatic Transfer Switch Systems, and microprocessor based control platforms is highly beneficial
  • Experience with various test and measurement equipment, electrical codes and personnel safety products and procedures
  • Must be able to read and interpret electrical single line diagrams and blueprints
  • Experience with performing equipment maintenance in accordance with ANSI/NETA standard for Electrical Power
  • Experience with monitoring/operating systems in operation
  • Basic understanding of requirements of working safely
  • Identifies and resolves more complex problems and applies problem-solving skills in order to deal with most situations
  • Highly motivated and able to work independently
  • Demonstrates sound judgment
  • A team player who exhibits a high level of integrity and professionalism in all situations
  • Able to communicate effectively in English in both written and or verbal form to facilitate duties as required
  • Able to follow procedures and execute sequenced work instructions from either written and or verbal communications
  • Ability to lift 45-50lbs
  • Able to facilitate 24x7 operations as needed
  • Able to facilitate On Call Duty as needed
  • Able to facilitate shift work as needed
  • Able to travel as needed
  • Duration: Travel durations of up to 8 weeks in one travel session
229

Field Service Technician Resume Examples & Samples

  • Ability to diagnose problems and develop solutions for qualified engines
  • Can work independently on qualified engines
  • Required experience (one or more of the following)
230

Field Service Technician Resume Examples & Samples

  • Minimum Associates degree or technical diploma
  • Min. 2-3 years of experience servicing BMS, HVAC, Security or access entry and alarm systems
  • Sound knowledge and skill with the following Hardware & Software: ENTERPRISE BUILDING INTEGRATOR (EBI), Fire Alarm Systems (XLS 1000, XLS3000, XLS140), Building Management Systems EXCEL 5000 SYSTEMS, CPO, XLWEB and Access Control Systems TEMA, WinPak
  • Knowledge on other third party communication protocols such as LON, BACNET and Modbus
231

Field Service Technician Resume Examples & Samples

  • Provide immediate, customer-focused support to yield 100% customer satisfaction
  • Assist the sales representatives and customers with technical expertise and complete mechanical understanding of industrial rotating equipment, oilfield equipment, and related components
  • Troubleshoot customer equipment breakdowns or system failures and provide recommendations for assembly, disassembly, and repair techniques, as well as improved maintenance practices to equipment operating reliability
  • Conduct training for customers, reps, and Authorized Service Center personnel in proper assembly, disassembly, and repair procedures related to NOV products
  • Timely and accurate completion of Field Service Reports
  • Travel to customers facilities for service calls and courtesy customer support calls as necessary
  • Identify opportunities for improving processes using Lean tools
232

Field Service Technician Resume Examples & Samples

  • Day to day servicing, calibrations and maintenance; including diagnoses and repairs faults in fire and security
  • Technical or Bachelor degree in electro-mechanics
  • Languages : French or (ideally and) Dutch and English
  • Previous work experience servicing Fire and Security
  • Honeywell product knowledge (strong advantage)
  • Ability to acquire and demonstrate trade skills and/or product knowledge
  • Ability to apply knowledge and understanding of Honeywell products in order to develop solutions that meet customer's
233

Field Service Technician Resume Examples & Samples

  • Basic Microsoft Office computerskills required
  • Related experience working with wellhead valves, chokes and other components
  • Ability to communicate effectively with customers, visitors and other employees
  • Strong demonstrated mechanical aptitude/experience
  • Demonstrated excellent communication skills
  • Ability to take apart and put together equipment according to detailed specifications required
  • Ability to read and understand oral and written instructions
  • Demonstrated knowledge of wellhead environment, pumps, valves, rigging mechanisms, pressure testing, etc
  • Ability to install conventional wellhead systems – housings, spools, and christmas trees
  • Ability to disassemble, visually inspect, and disposition conventional wellhead and single and multi-cavity gate valves, chokes, and other standard wellhead components
  • Ability to trouble-shoot routine installation and operation problems for above listed products
  • Current and valid Driver’s License
  • Previous experience with SAP preferred
  • Five (5) + years related experience working with wellhead valves, chokes and other components
  • Experience in construction, related oilfield, HVAC, plumbing, electrician, mechanic, automotive or other skill trade a plus
234

Field Service Technician Resume Examples & Samples

  • Current valid driver’s license
  • Two (2) plus years related experience
  • Experience with pressure testing and pressure pumping
  • Knowledge
  • Boom truck operation experience
235

Field Service Technician Resume Examples & Samples

  • 3-5 years professional experience in testing, calibrating and repair of electronic and mechanical parts
  • Up to 3 years professional experience as a Field Service representative
  • Proficient in using a laptop, Microsoft Office, web based solutions such as Oracle, OBI or equivalent
236

Field Service Technician MD, DC, &amp Resume Examples & Samples

  • Schedules and travels to locations within territory to install, repair, maintain or refurbish company products at customer facilities and trade shows, as well as perform demonstrations as requested
  • Diagnoses problems with equipment, assesses the extent of the problem. Makes decision to repair product, replace parts, or recommends replacement of product
  • Demonstrates capacity for analyzing, evaluating, and diagnosing complex equipment problems in a timely fashion
  • Plans and conducts remote assignments generally involving multiple project timelines and possible conflicting priorities with appreciable latitude for unreviewed action and decision
  • May provide technical support to less experienced technicians where unresolved complex equipment problems exist
  • Installs products and provides operation and maintenance training to customers and assistance to authorized servicers in product training, repairs, installations and maintenance methods
  • May refurbish or recondition used equipment for resale and prepare equipment/products for shipping
  • Attends regional trade shows. May assist trade show staff with setting up and maintaining equipment used for trade shows and demonstrations
  • Maintains inventory of parts within acceptable shrinkage percentages set by Manager. Manages replenishment of service inventory. Coordinates the disposition of exchanged parts
  • Exhibits a high degree of customer relations skills in servicing existing warranted products and selling extended maintenance contracts
  • Maintains extensive service records (including collecting data for engineers) i.e., logs of customer site visits, maintenance reports, installation reports, technical alert reports, time and materials reports, and warranty/service contract work reports
  • Responsible for satisfying customer service /satisfaction measurements such as, customer response time, average on-site response time, and acceptable call completion rate percentages set by the National Field Service and Sales Manager
  • Responsible for meeting revenue and profit generation measurements such as, monthly volume of service contracts, minimum time and material revenue, and average monthly income. Performs other duties as required
  • Electronic Tech School graduate, or equivalent
  • Two years professional experience in testing, calibrating and repair of electronic and mechanical parts
  • Up to two years professional experience as a Field Service representative
  • Professional experience using a laptop computer, email and programs such as word, excel, etc
  • Prefer candidates with PC networking (wireless networks) experience
  • Ability to learn new technologies and desire to grow skills needed
  • Must be able to travel daily to clients using company truck. Extensive travel in each day to clients located in the region
237

Field Service Technician Resume Examples & Samples

  • Acts as a safety leader and puts safety first in all responsibilities
  • Understands customer requirements relating to problems to products and equipment
  • Services customer equipment, where applicable, to maintain optimum performance of equipment, packaging films and shrink bag materials
  • Identifies machinery and packaging film/shrink bag problems and ensures that they are properly communicated to the appropriate staff representatives
  • Maintains accurate and timely reports on work activities and time utilization
  • Performs and completes package/shrink bag and machine audits on packaging machines
  • Participates in field trials of new packaging materials
  • Assists in the installation and start-up of all packaging equipment manufactured and sold by BNA
  • Provides input, as requested, into the design, installation and start-up of packaging equipment manufactured by outside suppliers or RE&D
  • Responsible for scheduling own time and travel and determining priority of customer calls
  • Conducts training for the customers on proper operation and maintenance of equipment and Bemis film
  • Assists on projects and may take the lead on smaller tasks within an overall project
  • Works on special projects as assigned
  • Education: Technical Degree
  • Experience: 3-5 years experience in food packaging industry (material & machinery)
  • Willing to travel 60% or more and holds a valid driver’s license
238

Propane Field Service Technician Resume Examples & Samples

  • CETP certifications or ability to obtain
  • CDL with Tank endorsement
  • Must pass a DOT required physical and drug screen
  • Must meet DOT and Company requirements
  • Ability to work additional hours and be on-call as requested
  • Ability to lift/carry up to 100lbs, walk, stand, sit, bend, and kneel
  • Ability to work in weather above and below normal temperatures
  • Hazardous Materials endorsement
  • Experience selling and delivering propane
  • Propane equipment installation experience
239

Field Service Technician Resume Examples & Samples

  • High school education and more than 3 years of additional technical school education or equivalent industry related experience (Mechanical, and/or Electrical etc.)  Associate Degree with emphasis in Mechanical, Electrical, or Fluid Dynamics is preferable for small & mid-size press service
  • Ability to travel more than 60% of the time. Flexibility to travel on short notice as well
  • Ability to travel to and from both the primary worksite as well as multiple customer locations. Locations may be out-of-state or international
  • Ability to perform multiple tasks and to act independently
  • Job management skill. (Supervise sub-contractors and/or customer's maintenance personnel.)
  • Physical Requirements: able to work at heights up to 60 ft , lift up to 100 lbs., kneeling, squatting, climbing ladders
240

Field Service Technician Resume Examples & Samples

  • Act as the primary technical interface between Wabtec business units and customer management and crews involved in PTC installations and maintenance
  • Develop product knowledge required to appropriately install, maintain, test, and troubleshoot PTC systems, including interfaces to airbrake, recording and locomotive systems
  • Guide and assist customer employees and craft in the installation, testing, troubleshooting and operation of the PTC systems, as required
  • Communicate technical and operational details to stakeholders in PTC systems, in both customer and Wabtec organizations
  • Participate in final installation steps with customer; support post-installation testing procedures
  • Provide technical support, as required, for other Wabtec products, such as electronic air brakes, video recording systems, event recorders, fuel monitor systems, etc
  • The FST will be located on customer property in Selkirk, NY
  • Work primarily first shift on customer property; FST must be available on a 24/7 basis, by phone or on site as required, for necessary support of system installations and commissioning
  • Travel domestically, on occasion, for PTC installation and support, integration testing, training, etc., as directed by the customer or Wabtec
  • Other duties and assignments as directed by Wabtec management
  • Previous locomotive and/or railroad experience preferred, though not required
  • Previous knowledge and experience with pneumatic systems; field installation and testing of electronics; software installation, configuration and testing; and mechanical systems
  • Ability to read, interpret and explain technical documents such as engineering drawings and specifications, test procedures, and electrical schematics required
  • Field service/field engineering experience a plus
  • Knowledge of electrical and mechanical installation techniques and principles
  • Strong verbal and written communications skills; customer facing experience preferred
  • Must be able to work independently, in geographically dispersed locations
  • Proficiency in MS Office software
241

Field Service Technician Resume Examples & Samples

  • Accurately diagnose, repair, and maintain equipment in optimum operating condition based on manufacturers specifications
  • Maintain inventory records accurately by making sure all transfers are properly processed
  • Install equipment and accessories
  • Continuously update job knowledge, complete required training and re-certification, participate in educational opportunities, and read technical material
  • Be able and willing to work overtime when required including weekends
  • Be willing to travel when required
  • Driving is essential part of the job, hence a good driving record is a must
  • Must be able to handle high pressure situations and clientele
  • Ability to effectively promote the superior products and services of ARC
  • Ability to track orders throughout the production and delivery process and keep customers accurately informed
  • Strong comprehension of small format, large format, and color production processes
  • Able to assess and troubleshoot customer software and hardware production problems
  • Able to understand and accurately communicate cost estimate information to the customer
  • Ability to follow complex processes and procedures accurately
  • Able to multi-task while maintaining quality control and accuracy
  • Associate's degree or equivalent from two-year college or technical school is desirable
  • Valid drivers' license and clean driving record
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Field Service Technician Resume Examples & Samples

  • Must be willing to complete a variety of job functions alternating between shop work such as equipment prep, shipping/receiving and field work such as equipment delivery
  • Ability and desire to learn about basic water chemistry and water treatment equipment
  • Basic mechanical and electrical skills
  • Ability to complete plumbing tasks including working with Sched 80 PVC per MCP workmanship Standards
  • Ability to complete basic electrical tasks including work with high and low voltage electrical per MCP Workmanship Standards
  • Excellent verbal and written communication
  • Ability to read, understand and follow Quality System documentation
  • Basic computer skills required including basic proficiency with Microsoft Office Suite
  • Ability to read, write, speak and understand the English language
  • Ability to manage and maintain confidential and proprietary information
  • Clean drivers licenses required
  • Capable of lifting up to 50 lbs. unassisted
  • Respond to non-routine "call outs" for tank exchanges and basic service in a timely and proactive manner
  • Maintenance of accurate records and communication of all data on customer sites
  • Prepare and submit to customer and superiors "service" reports detailing maintenance preformed and equipment / application status
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Field Service Technician Resume Examples & Samples

  • Understanding of water chemistry and water treatment required
  • Ability to complete equipment troubleshooting, maintenance and service activity runs to ensure system performance
  • Respond to non-routine “call outs” for tank exchanges and basic service in a timely and proactive manner
  • Sample collection at customer sites and analytical chemistry tests specific to each site
  • Prepare and submit to customer and superiors “service” reports detailing maintenance preformed and equipment / application status
  • Provide basic technical assistance to maximize equipment systems and application benefits to customer
  • Maintain and manage basic routine spare parts inventory
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Field Service Technician Resume Examples & Samples

  • All brands of centrifugal pumps
  • Positive displacement plunger pumps
  • Gear pumps
  • Diaphragm pumps
  • HP plus pumps
  • API pumps
  • Piston pumps
  • 3 years pump experience
  • Experience with rotating equipment repair required
  • Acceptable driving record required according to company guidelines
  • Experience with HP plus pumps
  • Experience with vibration and alignment tools
  • Must have your own hand tools
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Field Service Technician Resume Examples & Samples

  • TS + other analyzers / controllers maintenance, calibration & optimization controls (PI settings etc.)
  • Maintains inventory of spare parts & reagents
  • Optimize system performance
  • Chemfeed start-up & commissioning
  • Technically support field trials
  • Technical reviews
  • Share leads & drives VGP
  • Chemistry, Microbiology, Mechanical, Environmental of similar
  • Good job experience in water/process treatment company or industrial plant (steel mill, power
  • At least one year of relevant work experience (e.g. internships, training, initial professional
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Depot & Field Service Technician Resume Examples & Samples

  • Repair and refurbish baths and chillers
  • Transportation of chillers to and from the depot
  • Cleaning, insulating, re-assemble, crating and packaging chillers after repair
  • Responsible for calibration of test equipment, when due
  • Responsible for parts arrival and inventory, accuracy/shelf management
  • 5S of depot
  • Contact customers via phone and email when units are being picked up and dropped off
  • Maintain and service our customers to ensure 100% customer satisfaction
  • Perform Customer Services, including preventive maintenance, troubleshooting and repairing customer equipment and field installations of applicable products
  • Calibrate customer equipment according to specifications
  • Provide technical support to customers via phone and email
  • Provide training as required
  • Provide support to engineering, manufacturing, and sales
  • Provide adequate documentation and reports upon completion of each assigned job
  • Ability to work with hand and power tools
  • Refrigeration experience 3 to 5 years preferred
  • Be available to travel to customer sites
  • Basic computer skills with the ability to learn service procedures and software tools
  • Ability to lift 40 lbs. or more with help
  • Refrigeration related experience
  • IND-LPG
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Field Service Technician Resume Examples & Samples

  • Must meet body weight restrictions of 260 lbs. or less as required by the equipment safety regulations
  • Must pass a physical administered by a medical practioner to ensure ability to safely perform the job functions and meet the physical demands of the position
  • Must have clean driving record and pass pre-hire drug screening
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Field Service Technician Resume Examples & Samples

  • Minimum 0-1 years as Service Technician I
  • To Complete Operator Training
  • Field Work: Service, calibrate, repairs, rebuild all models of cremation equipment
  • Shop work: Install firebrick and refractory lining, component assembly and connections, electrical and plumbing installation of cremation equipment; participate in mandatory hot-line telephone service rotation
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Field Service Technician Resume Examples & Samples

  • Two year degree and/or technical diploma or higher from an accredited institution
  • Minimum of two (2) years of experience maintaining, setting up, and/or operating a CNC machine
  • Strong mechanical background, electrical background is a plus
  • Ability to read mechanical diagrams
  • Experience with hydraulic systems
  • Experience with Pneumatic systems
  • Knowledge of grinding technology
  • Experience with NC controls
  • Experience with CNC drives
  • Experience with CNC encoder systems
  • P.C. based computer skills required
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Field Service Technician Resume Examples & Samples

  • Installs, checks out, operates, maintains, repairs, and modifies equipment. Implements preventive maintenance process and keeps performance and maintenance records on equipment
  • Participates in the initial installation phase of a project
  • Performs routine duties in the electronic, mechanical, electromechanical, or optical areas
  • Calibrates, adjusts, tests, and maintains equipment, components, devices, or systems
  • Works from written or verbal instructions
  • May operate equipment; perform limited amount of troubleshooting and well defined problem identification; perform calibration and alignment checks, reporting data in prescribed format
  • Fulfills work orders/service calls to install, maintains and/or repairs traffic loops, Cameras, video systems, computer equipment and peripherals
  • Uses basic and specialized test equipment to diagnose and analyze difficulties
  • May troubleshoot related communications problems; e.g., in a LAN environment, applying a knowledge of wiring, standard cable connections and wire closets/MAUs
  • Takes appropriate corrective action, interfacing with vendor, carrier, client and ACS’ staff as necessary
  • Sets up, assembles, installs, configures, reconfigures, modifies, moves and/or relocates hardware/software at Traffic Equipment site locations. Ensures upgrades are configured and installed on schedule
  • Uses standard hand and power tools and technical manuals
  • May work with multiple vendors, manufacturers, etc
  • Must be familiar with Logic pulsers and probes, Communication protocol analyzers, LAN Sniffers, Power Quality Monitors and Computer Based Testing (Checklist)
  • Must have a good knowledge of the following equipment: DVOM (Digital Volt-Ohm Meter), Oscilloscopes, Amp-Probes and Communication Break-out Boxes
  • Should possess a mechanical aptitude towards using hand tools to include, but not limited to: drill motors, band saws, screw drivers (manual and electric), hammer drills, and crimpers
  • Position requires a responsible, reliable and quick-to-respond technical professional to provide varied maintenance duties for transportation systems
  • Position may require physical exertion, including reaching, carrying and lifting heavy equipment, up to 65 pounds
  • Duties require on-call accessibility, occasional afterhours activity and travel (10–20%)
  • Vocational, trade school, or military technical training or an associate degree in electrical, electronic technology, or equivalent work experience
  • 3-5 years progressively responsible experience, demonstrating familiarity with a broad range of electronic equipment
  • Video Component, CCTV experience, traffic control systems, and radar equipment experience is desired
  • Applicants should reside in the Baltimore/Linthicum MD area