Digital Business Analyst Resume Samples
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Digital Business Analyst Resume Samples
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NT
N Turcotte
Nicklaus
Turcotte
6393 Cesar Estates
Boston
MA
+1 (555) 250 2115
6393 Cesar Estates
Boston
MA
Phone
p
+1 (555) 250 2115
Experience
Experience
Phoenix, AZ
Digital Business Analyst
Phoenix, AZ
Grimes-Marquardt
Phoenix, AZ
Digital Business Analyst
- Facilitate client billing. Work with Billing Specialist to create processes to manage client billing changes, adjustments, and credit issues
- Product Management and Maintenance – Define, develop, and manage digital product taxonomy across all of NBCU to align with evolving sales strategy
- Assist the Product Launch Manager to promote new solutions with the aim of establishing sales leads and effective marketing communications
- Develop and evolve digital channels KPIs and measurement frameworks to align all divisions
- Assist in Business Case preparation, providing context and data to underpin assumptions
- Merge input from development team and the business to produce screen designs and workflows
- Development velocity- the rate at which the ideas convert from one stage to the next of the development and implementation process
New York, NY
Digital Business Analyst Level SH
New York, NY
Feeney, Leuschke and Renner
New York, NY
Digital Business Analyst Level SH
- Understand eCommerce business cross B2C, B2B, B2B2C, O2O, Omni-channel, Social network, internet trend, Digital related commerce model
- Ensure continuous process improvement for the different areas of the business
- Fluent in oral English
- Drive system training to internal & external users
- Act as a role model for other business analysts in terms of delivering business value
- Understand the client organization, focusing on roles that are affected
- Smart, proactively, fast thinking
present
Boston, MA
Senior Digital Business Analyst
Boston, MA
Streich-Paucek
present
Boston, MA
Senior Digital Business Analyst
present
- Work closely with a range of external providers, including design and digital agencies
- Participate in systems, policy and process improvement initiatives to improve digital service offerings for customers
- Developing and communicating when new tasks are identified, task duration or dependencies change
- Produce weekly project status reports for Retail Services management and construct project folder for record retention purposes
- Establishes user story acceptance criteria and ensures each story meets the acceptance criteria. Documents all use cases, test results and retest as necessary
- Develop and deliver customized training for client end-users on each project
- Manage third-party vendor relationships for digital solutions (as requested)
Education
Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Cornell University
Bachelor’s Degree in Business
Skills
Skills
- Knowledge and experience of Salesforce in either Sales or Service highly desirable
- Excellent communicator, ability to give a synthetic overview (good oral & written communication) & to drive the change
- Office pack, knowledge in Banking / Finance / strong appetite for Digital technologies, especially Data visualization (TABLEAU software)
- Ability to multi-task within a fast-paced environment while maintaining a strong attention to detail
- Proficient in MS Office applications and general PMO knowledge
- Experience with Adobe Analytics or similar analytics program is highly desirable
- Excellent ability communicate how the work (eg features and stories) delivered by the teams contributes to Epics and Business objectives
- Project management experience highly desirable
- Solid teamwork and interpersonal skills, with the ability to deliver effective oral and written communications
- Strong attention to detail
15 Digital Business Analyst resume templates
Read our complete resume writing guides
1
Digital Business Analyst Resume Examples & Samples
- Own the business requirements process for existing and new Digital Transactions products and services
- Engage with and build relationships with multiple lines of businesses (e.g., Card Services, CCB, etc) and other Digital Services areas (e.g., application architects, digital PMO, digital user experience, digital operations, etc)
- Provide direct input into the Digital Product Development roadmap, including the execution timelines
- Be part of a team that launches new or first to market digital capabilities that benefit our customers
- Drive the business requirements process by owning the creation, visualization, documentation, translation and management of product requirements. Includes creating a repository of requirements
- Conduct JAD (Architect Design) sessions to clarify and prioritize requirements
- Facilitate approval processes for requirements
- Partner closely with application engineering and Digital User Experience to help design and develop technologies that improve the user experience
- Manage change control processes that impact business requirements, including syncing with the original initiative business case
- Access data to support requirements when needed (e.g., web analytics, Voice of Customer, call center data, error messages, and other business case data elements)
- Ensure the Chase brand is highlighted in the right way and that all appropriate regulations (including regulatory oversight and processes) are all satisfied in terms of processes and data sharing
- Support new product introduction processes as needed
- 5 years working in a business analyst or related role
- Digital product launch and lifecycle management experience required
- Experience building prototypes preferred
- Familiarity with digital work systems a plus (e.g., ALM, Insights, etc)
- Results & Execution
- Critical Thinking, Risk & Control
- Culture, Values, & Partnership
2
Digital Business Analyst Resume Examples & Samples
- Working with regional and local PMO team to schedule and coordinate the monthly and quarterly platform releases for Digital Banking
- Working with Product stakeholder and maximise the opportunities to scale online platform to drive profitability and growth
- Leading digital platform team on the various phases of SDLC life cycle
- Ownership of BAU production environment and prioritising the customer incidents into monthly releases
- Assisting infrastructure teams in setting up the relevant internet environments
- Driving load testing and ethical Hack activities for Internet & mobile applications
- LI-W
- 5+ years' experience in consumer banking domain as business analyst
- Bachelor’s degree in Computer Science or related Digital Technology degree
- Proven track record in leading a team through all phases of the SDLC
- Proven ability to consult business users on existing tech functionality
- Familiar with requirement analysis tools like blueprint, etc
- Must demonstrate strong interpersonal skills
- Strong communicator both written and verbal
- Build key relationships with local business and IT offshore partners
- Can liaise and drive technicians and perform UAT testing
3
Senior Digital Business Analyst Resume Examples & Samples
- Responsible for research, competitive analysis, and defining business requirements for web and mobile digital solutions
- Effectively communicates these strategies, goals and objectives to team members and business partners
- As part of the Agile scrum team, serves as “Product Owner” responsible for ensuring the digital solutions implemented delivers value to end-clients and the business
- Leads business knowledge transfer across the scrum core team (UX Analysts, UX Designers, UX Developers, IT back-end developers) and provides the team all required project deliverables documentation
- Define audience needs and translate those into requirements, user stories and functional specs. for compelling interactions and user experience
- Ability to think logically, critically and constructively about complex problems and collaborate with development on creative technology solutions that address business and client needs
- Responsible for owning, maintaining, and prioritizing the product backlog as well as coordinating communications, escalating and facilitating resolution of risks, issues and changes tied to the backlog
- Establishes user story acceptance criteria and ensures each story meets the acceptance criteria. Documents all use cases, test results and retest as necessary
- Is available to team members to answer questions and deliver direction on completion of user stories
- In partnership with key business stakeholders, supports the development of digital solutions’ training materials; and key messaging for internal/external digital marketing communications
- Has a solid understanding of the business, end users, marketplace and competitors. Analyzes Digital Marketing and e-Business market trends to identify innovations and new business opportunities
- Monitors, evaluates and performs competitor analysis of others in the Financial Services industry as well as general digital technologies best practices and usability standards
- Keeps abreast of new channels and emerging technologies supporting digital marketing (web, mobile, SEO); including legal and compliance regulations
- Manage third-party vendor relationships for digital solutions (as requested)
- A minimum of 8 years business analyst experience or related field is required. Knowledge of financial services industries preferred
- A minimum of 6 years’ experience working on web, mobile and digital projects
- Use of Agile Methodology for projects
- Strong understanding of Digital best practices
- Must be able to balance multiple priorities and multiple clients with diplomacy and tact
4
Digital Business Analyst Resume Examples & Samples
- 3+ years in the digital media ad sales and operations industry
- Ad server experience, preferably in DFP, DFP-P, and/or FreeWheel
- System experience of contract management system, such as Salesforce, Dashboard, Operative.One considered a plus
- Ability to think strategically and creatively to effectively solution business gaps and deliver results
- Strong knowledge of media math, sales planning, order fulfillment, inventory, ad operations, trafficking, order optimization, pacing and delivery reconciliation
- Fast learner with ability to multi-task in a fast-paced, dynamic environment
- Consistently manage deadlines and plan tasks across multiple resources and work streams
- Strong interpersonal skills with ability to communicate across all levels within the business
- Proven track record of project execution and systems implementations
- Strong Excel skills and familiar with PowerPoint
- Team player with a passion to learn
5
Digital Business Analyst Resume Examples & Samples
- Recent experience working within an Agile delivery environment
- 5+ years' experience as a business analyst delivering technology projects
- Demonstrated experience using Agile elicitation and documentation techniques
- Experience defining solutions for mobile and online applications
6
Digital Business Analyst Resume Examples & Samples
- Initiate and foster strong relationships with colleagues and senior business stakeholders (product, sales, marketing, risk, operations, IT areas, and external vendors where required)
- Identify key analysis tasks and engage necessary stakeholders and other business analysts as required
- Document findings / requirements in a clear and concise manner to stakeholders
- Provide input into the direction of new initiatives and strategic goals
- Work collaboratively within an agile team, taking ownerships for features and stories of the product
7
Digital Business Analyst Resume Examples & Samples
- 5+ years of experience in the Digital Media Ad Sales and Operations industry
- Bachelor's Degree in a related field
- Working knowledge of in Salesforce, Operative.One, DFP-Premium, FreeWheel – MRM
- Solid understanding of ad server technologies and product taxonomy for display, video and mobile products
- Understanding of end of the month invoicing, reconciliation and billing concepts
- Basic understanding of system integration concept
- Project Management and business analyst skill sets
- Great interpersonal skills
8
Digital Business Analyst Resume Examples & Samples
- Assist the Business Analyst function within the IT Solutions team
- Facilitate our business colleagues in verbalising ideas and turn dreams into deliverable programmes of work
- Help coordinate meetings and keep all stakeholders fully oriented about decisions and progress on projects
- Effectively locate data and perform appropriate data analyses to measure impact of process changes
- Ad-hoc research of software solutions, creative usage of digital technology, social platforms, the art scene, innovative products etc
- Assist senior management in preparing presentations and aligning them to the corporate aesthetics
- Perform functional testing of applications if and when required
- Issue root cause analysis on applications custom build by IT solutions
9
Digital Business Analyst Resume Examples & Samples
- Maintain overall understanding of digital payments landscape including trends, emerging players, and disruptive business models that have the potential to disrupt / complement / enhance Chase’s existing businesses
- An outstanding ability to analyze problems, apply quantitative analytical approaches, communicate effectively and confidently (both oral and written), work well in cross-functional teams, and coach and develop other team members. This should be demonstrated through prior experience in a leading consulting firm, or a strategy/analytic role in a bank or payments firm
- 1 + year of overall work experience
- A track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and entrepreneurial leadership
- Proficiency in using MS Excel and PowerPoint tools required
- Bachelor’s degree required; Advanced degree is desirable
10
Digital Business Analyst Resume Examples & Samples
- Own the business requirements process for a specific product or set of products. Engage with and build relationships with multiple lines of businesses (e.g., Card Services, CCB, etc.) and other Digital Services areas (e.g., digital PMO, digital user experience, digital operations, etc.)
- Partner closely with Digital IT to help design and develop technologies that improve the user experience
- Elicit and drive the business requirements process for projects and work orders by owning the creation, visualization, documentation, translation and management of product requirements. (This includes creating and maintaining a repository of requirements.)
- Ensure the definition of quality of service (non-functional) requirements – specifically what the allowable impacts will be when applicable
- Critically evaluate information gathered from multiple sources and ensure consistency; determine cross impacts; distinguish user requests from the underlying user needs
- Conduct JAD sessions (pre Design phase) to clarify and prioritize requirements
- Facilitate the completion of cost/benefit analyses with dCE and Digital IT/Arch in support of usability decisions during the design phase. (e.g. for major product enhancements)
- Work with the Accessibility team to ensure proper accessibility requirements are defined and supported by the business requirements
- Work with the Digital Analytics team and Product Manager to ensure proper reporting and analytics requirements are defined and supported by the business requirements
- Participate in UAT execution (as coordinated by the Project Manager) to ensure it ties back to the requirements. Report findings back to Project Manager and work with Product Manager to determine the severity of any follow-up action items (e.g., defects that cause us to delay release, defects that we can go live w/ etc.)
- Document traceability of requirements to business objectives – ensure that all requirements are all in support of the business case
- Access data to support requirements when needed or to determine ongoing health or success of a product (e.g., web analytics, Voice of Customer, call center data, error messages, and other business case data elements)
- Participate in product roadmap evolution and feasibility determinations
- Oversee prioritization of technical debt backlog
- Ensure the Chase brand is highlighted in the right way and that all appropriate regulations (including regulatory oversight and processes) are all satisfied
- Strong verbal communication and presentations skills
- Strong written communication skills – the ability to write clearly with a high level of sophistication and detail
- 5 years working experience in a business analyst role
- Digital product launch and lifecycle management experience
- Familiarity with digital work systems and tools a plus (e.g., ALM, Insight, etc)
11
Digital Business Analyst Resume Examples & Samples
- Support the operational efforts of TCS (including Account Management, Project Management, Sales, Finance, Content, SEO, PPC and Web Dev teams). Focus on continuous process development to improve efficiencies throughout the group
- Facilitate client billing. Work with Billing Specialist to create processes to manage client billing changes, adjustments, and credit issues
- Research best practices for operational tools to further streamline processes and support the evolution of our processes and products, including our expanding use of Salesforce
- Provide analytical support for resource planning. Participate in profitability analyses, time tracking, and overall resource allocation
- As needed, act as primary administrator for multiple systems (e.g., Basecamp, Salesforce, Toggl, SharePoint, Support Center Plus, Adit). Document system best practices and provide new user training
- Collect and analyze data to ascertain and evaluate team and company effectiveness. Identify areas for change or improvement. Influence management by supplying data that assists in decision-making
- Identify reporting needs within TCS and within Local Markets. Assist in defining and documenting key performance and quality metrics, and developing a process to manage
- Maintain a strong working knowledge of all utilized systems, standards, and procedures related to Tribune Content Solutions and Tribune Publishing
- Strong analytical, time management, decision-making, and organizational skills
- Strong problem-solving skills--must be able to identify a problem, gather information, and provide a solution
- Excellent computer skills (Microsoft Word, PowerPoint, Excel, Outlook, Project, Visio)
- Must have solid interpersonal, verbal, and written communication skills
- Excellent analysis skills--including both the ability to extract data from various systems and provide useful insights, and extracting information from various individuals to determine needs and requirements
- Detail-oriented with the ability to multi-task and handle multiple projects simultaneously
- Must be able to work both independently with minimal daily oversight, as well as in a team
- Understanding of current digital marketing landscape; awareness of trends and emerging platforms; previous experience with content marketing, web design/development, and search marketing a plus
- Ability to consolidate, analyze, and summarize detailed data for all levels of management, TCS staff, and local market users in a variety of formats
- Flexibility and ability to handle changing and competing projects and priorities
- Must be able to prioritize multiple assignments with a high degree of accuracy and function quickly in a fast-paced, deadline-oriented environment
12
Senior Digital Business Analyst Resume Examples & Samples
- Performs client relationship management, in collaboration with Invesco US business units and Senior Digital Business Analysts to assess business strategies and to identify digital opportunities that help fulfill client objectives
- Efficiently employs leadership skills, and client relationship management skills to lead cross-functional resources such as business owners, marketing, services, IT, legal and compliance to implement small to medium scale digital initiatives across Invesco
- Efficiently manages projects and documents requirements and technical specifications
- Determines and conducts appropriate cost benefit analysis prior to pursuing an initiative. Determines appropriate metrics to measure project success and bottom line impact to Invesco’s business. Coordinates implementation of such measurement requirements
- Effectively communicates digital strategies, goals and objectives to internal and external clients
- Analyzes market trends to identify innovations and new business opportunities. Monitors, evaluates and performs competitor analysis of others in the Financial Services industry as well as general digital technologies best practices and usability standards
- Keeps abreast of new channels and emerging technologies supporting digital marketing (web, mobile, social, SEO); including legal and compliance regulations
13
Digital Business Analyst Resume Examples & Samples
- 3 + years of related work experience
- Possesses excellent communication, presentation, and writing skills
- Strong interpersonal skills and effective communicator with all levels of management and partners
- Excellent analytical skills and proficiency in using MS Excel and PowerPoint tools required
14
Digital Business Analyst Resume Examples & Samples
- Use web analytics tools to develop actionable insights and recommendations to help U.S. teams build online audiences and maximize business opportunities
- Continually monitor and study the competitive landscape to identify opportunities for our products
- Create audience profiles through research, focus groups, and on-site surveys to elevate our product development learnings
- Prepare audience insights for sales/marketing and for product teams/content creators
- Help transform U.S. News into an exceptional data-driven company
- Exceptional quantitative and qualitative reasoning ability
- Self-driven, proactive work ethic
- Experience using web analytics tools like Google Analytics, Tealium, Omniture SiteCatalyst, or A/B testing tools is a plus
- Intermediate to advanced understanding of Excel
- BA/BS degree or equivalent experience
15
Digital Business Analyst Resume Examples & Samples
- 3-5 years of related technical analysis, modeling and design experience
- Understanding of payment processing of credit and debit cards
- Preferred experience with tokenization, digital wallet and EMV standards
16
Digital Business Analyst Resume Examples & Samples
- Support and execute initiatives on the Digital Representative Experience roadmap by evaluating metrics, conducting research, analyzing the market and engaging with key stakeholders
- Develop “best in class� digital experience for our representatives
- Understand the business requirements for new features and functionality
- Evaluate and define the necessary tasks to move from “as-is� to “to-be� states
- Produce detailed requirements and specifications for new features
- Partner with Analytics, IT, UX, and Business teams to create seamless end to end digital experiences that meet business objectives
- Drive project completion by creating and managing timelines, tracking deliverables, and proactively following up with all partners
- Clearly communicate status to all stakeholders, including the rest of the division
- Collaborate with Communications to create a field activation and communication plan
- Bachelor's Degree with at least 3-5 years' experience in a business analyst or digital role
- Strong understanding of digital technology, e-commerce trends, and best practices
- Ability to effectively communicate with diverse partners and stakeholders across all levels of the organization
- Advanced skills in MS Word, Outlook, PowerPoint, and Excel
- Creative problem solver; ability to troubleshoot and overcome obstacles to complete a project
17
Digital Business Analyst Resume Examples & Samples
- 50% Analyzes data around trends and behavior for key brands—helps develops reports, both ad hoc and standardized to facilitate regular analysis
- 15% Presents results of findings via the creation of presentations and reports utilizing visualization tools
- 10% Tests all new reports/report enhancements to ensure accuracy/integrity of data. Helps standardizes report formats for digital team. Helps in defining reports for automation wherever possible. Updates reports as needed
- 15% Provides competitive research and analysis to track and trend Meredith’s competitive landscape and positioning in the marketplace while working closely with the SEO team
- 10% Meet frequently with key stakeholders to present key findings on a consistent basis
- 100%
- 3-6 years of experience working in a Business Analyst, Statistical Analyst, Report Writer, or other technical capacity understanding, documenting, interpreting and communicating business data
18
Digital Business Analyst Resume Examples & Samples
- ISEB Diploma in Business Analysis (or the constituent elements)
- Knowledge of Prince 2 or MSP or relevant experience of formal programme and project methodologies
- Experience in delivering digital projects and products
- Sound understanding of the digital landscape
- Practical experience of business requirements capture and articulation, documentation and user verification techniques
- Practical experience in the use and maintenance of business analysis tools and products (such as UML or BPMN)
- Proven experience in working with multiple stakeholders at all levels and challenging interpretations of business requirements and issues
- Practical experiences of working on a transformational change programme, including business and organisational design
19
Digital Business Analyst Resume Examples & Samples
- Interrogate relevant data sources to develop customer journey analysis and identify opportunities to improve online content effectiveness and user experience
- Lead the development and enhancement of regular reporting capabilities through the creation, maintenance and automation of dashboards (mainly through Tableau, Excel, and Google Sheets) with objective to report and explain digital channels performance
- Develop and evolve digital channels KPIs and measurement frameworks to align all divisions
- Centrally oversee tagging standardisation and best practice by working closely with Tagging agency to ensure new sites are reliably tracked to support accurate measurement and reporting
- Lead e-commerce analytics and relevant tools implementation throughout divisions
- Combine web analytics, search marketing, and customer experience metrics to present a transparent overall picture and measure success of changes to our sites and communications
- Support Search strategy by working closely with the Search agency on forecasts, performance analysis, relevant tools implementation and training
- Interact closely with the digital teams and other analysts in the wider company and present findings, recommendations and best practises
- Support CMO digital transformation vision with analysis and insights to drive continual improvement across digital channels
- Provide ad-hoc training on reporting and web analytics tools across divisions to drive usage and help grow user competency across all divisions
- Professional experience working within Digital analytics
- Competent in understanding and applying customer data, analytics and market research to business objectives
- Highly competent power user of Web Analytics, ideally Google Analytics Premium
- Experience designing dashboards with data visualization tool such as Tableau
- Experience with social channels analytics including Facebook Insights, Twitter Analytics, YouTube Analytics, and social analytics tools such as Fan Page Karma
- Experience working on data automation through API connections and Google Sheets connectors
- High level of data manipulation and experience in establishing on-going reporting for all digital channels including Website, Search, Social
- Numbers focused, able to work with large sets and volumes of data and strong problem solving skills
- Experienced data-miner and problem-solver with a strong attention to detail
- Proven organizational and IT skills, together with the ability to prioritize and adapt within a changing environment
- Experience implementing and fine-tuning site analytics, A/B testing, Multi-Variety analysis would be a plus
- Ability to engage and coach multiple stakeholders
20
VF Digital Business Analyst Resume Examples & Samples
- Responsible for helping define and maintain core competencies and best practices surrounding digital/web analytics
- Define and implement processes, research, best practices, and presentation of metrics and findings
- Establish strong working relationships with VF Brands across business, IT, and brand stakeholders
- Gain an in-depth understanding core insights from the data to suggest, create and execute multivariate or a/b tests that drive fundamental improvements to the digital experience
- Assist in ROI for social media, Omni-Channel retail and mobile – as well as helping define the total reach of digital
- Perform web traffic analysis and present information. Create ad-hoc reports for key stakeholders. Participate in and facilitate creation of recommendations or opportunities based on metrics and trends reports
- Collaborate with external partners to assist with best practice data collection and reporting
21
Digital Business Analyst Resume Examples & Samples
- Visualise process changes in collaboration with business stakeholders and the IT user adoption team, to establish mutual understanding and accountability
- Effectively interact with business stakeholders for digital solutions
- Entrepreneurial spirit that inspires and leads
- Passion for technology and for the luxury goods industry
22
Digital Business Analyst Resume Examples & Samples
- Business Analyst - Work directly with digital business leads to collect and document all business requirements and translate into system requirements. Connect business and technical teams to deliver innovative solutions to the shifting needs of the business
- Product Management and Maintenance – Define, develop, and manage digital product taxonomy across all of NBCU to align with evolving sales strategy
- Systems Expert – act as internal systems expert to leverage system capabilities to identify process improvements across work streams to optimize business operations
- Systems Support – Manage user requests and inquires. Demonstrate digital expertise by guiding the users on best practices and teaching them how to leverage different system functionalities to introduce business efficiencies
- Training – Lead system training for both sales and traffickers and teach them key concepts in order management, trafficking, order optimization, delivery reconciliation and pacing
- Develop and maintain core relationships throughout the organization through constant coordination with Pricing & Planning and Ad Operations teams
- Vendor Management - Work directly with vendors to communicate business needs by creating detailed requirement documentation which defines our business needs/requirements which will ultimately guide vendor development
- System experience in Salesforce, Dashboard, Operative.One, DFP, DFP-P, and/or FreeWheel
- Ability to multi-task in a fast-paced, deadline-driven environment
- Possess strong understanding of end to end sales process as it relates to Planning, Inventory, Ad Ops, Billing, Finance, and Analytics
- System experience in Salesforce, Dashboard, Operative.One, DSM or DFP, DFP-P, FreeWheel, and/or Ad-Juster
- Understands ad server technologies and product taxonomy for display, video and mobile products
- Familiar with PowerPoint to build presentations
- Experience with campaign execution and measurement across multiple digital channels
- Understands end of the month invoicing, reconciliation and billing concepts
- 3+ years’ experience within a media company
- Passion to learn
23
Senior Digital Business Analyst Resume Examples & Samples
- Digital / On-line
- Advice
- Coin / Provisio
- Reporting / Compliance project experience
24
Digital Business Analyst Resume Examples & Samples
- Detailed knowledge of creating User Story/Requirements Definition/Acceptance Criteria using Agile tools and techniques, as well as Business Analysis tools and techniques
- Experience and knowledge of Behaviour Driven Development (BDD) would also be advantageous
- Experience working with full scale scrum or Kanban, and be a competent user of Jira and Confluence
- Understanding of the financial services industry and the legislation frameworks governing it
- Possess excellent communication and stakeholder management skills
25
Digital Business Analyst Resume Examples & Samples
- Definition and delivery of Commercial Business Requirements across the Digital and Mobile Program
- Articulating complex Business requirements, transforming them into user stories and technical tasks, and acting as the liaison between Commercial Business and Technology teams
- Writing user stories for complex projects within the Commercial and Operational Business
- Coordinating and engaging extensively with stakeholders throughout the project on requirements gathering, functionality, and in the development of roll-out strategies
- Partner with Technical and Business teams to provide reporting on software solutions
- Participate in sprint estimation and planning sessions
- Lead sprint demos to Business teams
- Participate in Integration Testing and User Acceptance Testing (UAT) and Functionality Testing
- Strong business analysis experience
- You will have experience of e-Commerce Software Development
- You will have experience using Agile SDLC methodologies
- Experience in writing business cases, business requirements and user stories
- Excellent MS skills, particularly in Excel
- Working knowledge of JIRA and Confluence
26
Digital Business Analyst Resume Examples & Samples
- As part of the Agile scrum team, serves as “Product Owner” responsible for ensuring the digital solutions implemented delivers value to end-clients and the business. Leads business knowledge transfer across the scrum core team (UX Analysts, UX Designers, Content Strategist, UX Developers, IT back-end developers) and provides the team all required project deliverables documentation
- Efficiently employs leadership skills, and client relationship management skills to lead cross-functional resources such as business owners, marketing, services, IT, legal and compliance to implement small to medium scale digital initiatives for Invesco PowerShares
- Monitors, evaluates and performs competitor analysis of others in the ETF and financial industry as well as general digital technologies best practices and usability standards. Keeps abreast of new channels and emerging technologies supporting digital marketing (web, mobile, social, SEO); including legal and compliance regulations
- A minimum of 5 years business analyst experience or related field is required. Knowledge of financial services industries preferred
- A minimum of 3 years’ experience working on web, mobile and digital projects
- Use of Agile Methodology for projects preferred
- Experience with Agile project management tools. Rally a plus
- Solid understanding of Digital best practices
- Must understand the function of products, practices, and processes of investment company’s marketing, service and sales departments
- Motivated self-starter who is able to work independently
- Solid teamwork and interpersonal skills, with the ability to deliver effective oral and written communications
- Understanding of SEC and FINRA regulations governing communications is preferred
27
Digital Business Analyst Resume Examples & Samples
- Financial Services background
- Business focused with a strong technical understanding
- Strong stakeholder management skills and requirement elicitation
- 6 month contract with the view to extend offering a competitive day rate. If you are interested in this position please apply online and one of the team will get in touch if you are a good fit. Alternatively, get in touch directly jbarrett@morganmckinley.com.au
28
Digital Business Analyst Resume Examples & Samples
- Eliciting requirements across multiple projects through innovative workshops and strong stakeholder management
- Producing technical requirements documentation, writing wireframes and driving agile practices
- Working closely with the business, PM and product owners to deliver diverse and complex projects
- Working and delivering multiple E2E digital projects across various technologies
- Minimum 5+ years experience as an Digital Technical Business Analyst
- Extremely strong agile knowledge is essential
- Strong knowledge of online, mobile and tablet technologies from a digital understanding
- A working understanding of ecommerce platforms would be highly regarded but not essential
29
Digital Business Analyst Resume Examples & Samples
- Work closely with the Product Manager to validate the initial feasibility of product ideas in the product backlog
- Support the definition and design of digital services, evolve requirements and establish technical specifications for the development team
- Drive the definition of requirements for functionality, working closely with the Product Manager and development teams (UX and technology) to create user stories ready for development
- Lead the grooming of user stories with functional teams
- Build detailed user flows, journey maps, and technical specifications, along with low-fidelity wireframes
- Provide detailed requirements for the development of functionality and facilitate initial story point estimation and sizing
- Convey complex ideas and requirements to the Product Team as needed. Identify and consult with peers, functional teams, owners and domain specialists to address business needs
- Assist in Business Case preparation, providing context and data to underpin assumptions
- Participate in sprint planning and retrospectives
- Bachelor's degree in Computer Science, Product Management/Marketing, Information Management, Finance, or other technical / IT field
- 4+ years of experience as Business Analysis, or Technical Product Analyst in the field of online/web/digital/mobile
- Willing to travel 10-15% of the time
- Outstanding communication skills with an ability to communicate at all levels
- The ability to translate complex business ideas and processes into clear, user-led requirements and user stories
- Have a creative edge with an ability to solve complex business problems
- Have very strong analytical and problem solving abilities as well as an excellent attention to detail
- Have previous experience working as a business analyst for online digital properties
- Comfort working between detailed requirements gathering, and the strategic view of our digital product
- Excellent relationship management skills to satisfy a wide range of internal and external stakeholders
30
PCE Ciam Digital Business Analyst Resume Examples & Samples
- Develop rational project and perform scopinng assessments to determine feasibility of projects
- 'Highlight/identify gaps in existing functionality and review requirements with stakeholders
- Liaise with the service development team to suggest a high level functional solution. Support development team by answering functional questions and by ensuring through review of the functional impacts of technical decisions
- Provide appropriate documentation, training and coaching to all stakeholders (PM; BA, Sol Arch, market...) ensure the follow-up of the deployment
- 4+ years of experience in Business analysis
- Demonstrated analyst experience related with system integrations
- 4+ years of experience in Digital, ideally on CRM / personalization / Data management platforms, or in BI
- Experience of analyzing and breaking down problems and information using structured frameworks and methodologies
- Analytical thinking abilities
- Client facing communication skills
- Ability to develop/maintain productive business relationships
- Business focus ability
- Experience with any of the following technologies is a plus: Gigya, Jainrain, Pingidentity, Salesforce.com
- Experience in Data analytics
31
Senior Digital Business Analyst Resume Examples & Samples
- You will have the ability to quickly understand and translate complex business needs into requirements…and the ability to articulate these needs clearly, to various cross-functional stakeholder groups, at various levels of seniority
- Input into the estimation process; defining the business analysis activities, deliverables and timescales in response to the brief
- Manage the requirements process; elicit, analyse, control and articulate the requirements
- Identify and confirm business objectives which will help prioritise the requirements and manage client and project team expectations around scope and business value
- Create relevant documentation, this may include: requirements specification/catalogue; process models (as-is/to-be); user stories
- Identify and/or work with QA Analysts to define acceptance criteria appropriate to the business needs and objectives
- Identify and manage stakeholders and where applicable act as the business proxy
32
Digital Business Analyst Resume Examples & Samples
- As a Digital Business Analyst you will be the liaison between technical and business teams for mobile and web engagements
- Gather, document and manage requirements
- Facilitate requirement gathering sessions
- Work in an agile/scrum environment
33
Digital Business Analyst Resume Examples & Samples
- Lead the interaction between creative, business and technical teams
- Facilitating requirement gathering sessions
- Document requirements in the form of use cases/user stories
34
Digital Business Analyst Resume Examples & Samples
- Analysis and requirements gathering of the current business website
- Documentation of the business processes and GAP analysis
- Minimum 3+ years experience working with web based digital projects
- Working understanding of the media industry would be advantageous but not essential
- Strong communication and written skills are imperative
35
Senior Digital Business Analyst Resume Examples & Samples
- 20% Reporting:Developing an understanding of business questions and goals, and building ad-hoc and automated reporting to help monitor key metrics, trends, and performance to goals
- 40% Analysis & Strategy:Developing analysis and recommendations for business stakeholders via presentations, reports, or possibly utilizing visualization tools. Analysis may include digital engagement, forecasting, competitive research, and pro-actively finding opportunities for optimization
- 20% Data Enrichment & Governance:Implementing and enhancing data capture across our products (both internal & external) and sites, and ensuring high data quality
- 20% Leadership:Showing ownership over business problems and requests until resolution. Displaying an understanding of the business priorities, and applying that prioritization to your own work. Mentoring colleagues’ professional development in technical skills and industry best practices
- Advanced experience with Google Analytics, or similar web analytics tool, and experience presenting insights from these to business stakeholders
- Ability to express analytical concepts effectively: in person, in writing or visually as needed
- Advanced analytical and organizational skills
- Advanced experience with spreadsheet tools like Excel
- Intermediate experience with presentation tools like Powerpoint
- Experience with data-focused languages and tools like SQL, Python, R, or Access
- Experience with applying data analytics, statistics, or forecasting to business problems
- Ability to work well with people from different disciplines with varying degrees of data knowledge
- Ability to multi-task within a fast-paced environment
- Ability to work in a team-oriented environment and as an individual contributor
- Experience managing team members
- Experience with data visualization tools like Tableau, Looker or DataStudio 360
- Experience with formatting and cleaning up large sets of raw data before its ready for reporting and analysis
- Experience with HTML and JavaScript, especially experience implementing and/or troubleshooting web analytics code
- Experience with ecommerce, digital marketing, or web/app development
- Experience with ad-serving tools including DoubleClick for Publishers
36
Digital Business Analyst, Assistant VP Resume Examples & Samples
- Translate vision and strategy into actionable release plans
- Define initial MVP scope and prioritize features and requirements into future releases
- Run requirements elicitation workshops and meetings with business and technology stakeholders
- Collect, analyze, document, and communicate business requirements, epics, user stories, and functional requirements
- Fulfill Scrum product owner role as needed to groom product backlog, detail and prioritize epics and user stories, and participate in sprint planning to communicate requirements to development team
- Lead requirement review sessions and drive consensus with program stakeholders
- Gather, organize, and assimilate internal and external feedback to identify and prioritize product/program gaps, enhancements, and new solutions and features
- Team up with program management to effectively organize and plan product/program releases
- Define, track, and report on KPIs and product/program adoption and usage metrics
- 3 – 5 years of experience as a software business or systems analyst with demonstrated success at delivering new innovative web or mobile applications
- Proficient at defining, prioritizing, analyzing, documenting, and communicating product and software requirements in an agile software development setting
- Experience collaborating with UI/UX designers and developers to deliver amazing products and user experiences
- Strong understanding and knowledge of web, mobile, and SaaS/cloud application technologies
- Self-starter with strong organizational skills and willingness to roll up sleeves to execute
- Polished written and verbal communication skills with ability to effectively interact and influence a diverse set of business and technical stakeholders
- Comfortable executing on multiple project assignments concurrently under deadline constraints in a fast-paced, dynamic environment
- Bachelor's degree in Computer Science, Economics, Business, or other technical discipline
- Mobile application development experience highly desirable
- Strong knowledge of financial services industry, in particular wealth management, preferred
37
Digital Business Analyst Resume Examples & Samples
- Bachelor's Degree in Statistics, Business, Finance, Economics, Marketing, or a related field
- 5+ years of relevant professional experience in a Retail or Digital Commerce business, reporting, and/or analytics
- Experience in building and managing monthly demand and/or KPI forecasts
- Understanding of principles and techniques of business and web analytics and an understanding of the KPIs that drive a digital retail business
- Proven experience building positive working relationships and working successfully in cross-functional teams
- Passion for business reporting, analysis, and working with large amounts of data
- High skill level in communication in all forms, to ensure proper team documentation and to coordinate a team's outward communication
- Strong task management capabilities to manage multiple tracks of work priorities and requirements
- Fundamental understanding of SQL, Big Data management systems, Data Warehousing Solutions, and Cloud computing platforms
- Experience in analytics and strong retail business acumen
- Superb teamwork and strong communication skills
- MBA or related work experience
- Experience working with Business Intelligence, Analytics, and Data Visualization tools
38
Digital Business Analyst Resume Examples & Samples
- Working experience of software development processes, within an Agile environment
- Experience of digital transformation projects having assisted in the design of new, improved digital solutions
- Demonstrate an understanding of the key principles of systems integration projects (e.g. web services, APIs, middleware components etc)
- Experience of leading customer facing workshop sessions for gathering requirements
- Excellent communication skills for imparting knowledge on complex business processes and software solutions
- Excellent knowledge of online trends and digital development, and a passion for all things digital
- Full driving licence required
- A level or degree in Computer Science or related subject
- Previous experience of undertaking a Business Analyst (or similar type role)
- Use of JIRA from Atlassian for managing Agile projects
- Business Process Re-engineering experience
- Involvement in the development of public facing web based applications and challenges therein (security considerations etc.)
39
Digital Business Analyst Resume Examples & Samples
- Bachelor's degree, preferably in business, management information systems, computer science
- Minimum 2 years proven Business Analyst experience
- Agile/SCRUM development project experience including Agile principles and the SCRUM framework
- PMP/Agile certifications
- Self-starter who can come up to speed quickly
- Works with little direction and supervision, makes time for unplanned assignments, and adaptable to changing priorities
- Experience in Agile project management tools such as Mingle, Visual Studio Team Services, Rally, JIRA
- Excellent planning, and organization skills
- Strong analytical skills with ability to identify multiple approaches to problem solving and recommend the best solution
- Ability to simultaneously work on multiple projects of different sizes
- Development experience
40
Digital Business Analyst Resume Examples & Samples
- Previous experience of managing a range of projects
- Previous experience of managing a variety of senor stakeholder groups across a complex stakeholder landscape
- Experience of developing and of working within a structured programme & project management framework
- Experience of managing budgets to time, cost and quality requirements
- Experience with Local Authorities/Public Sector
- Ability to produce quality work whilst under pressure
- Ability to influence others
- Good Microsoft office skills, in particular Power Point
41
Digital Business Analyst Resume Examples & Samples
- Understand and clarify the business drivers behind new projects and identify measurable project objectives
- Understand the complexity and limitations of existing business processes, systems and data models (e.g., customer service flows, product structures, booking and payment flows, APIs)
- Accurately gather detailed requirements from stakeholders for approval and review by the business owenrs, product managers, and agile development teams. Output varying from user stories, business processes, data mapping, and functional descriptions and flows
- Lead and manage cross-functional projects in their early stages, handing over when well enough defined for a single team to manage
- Work closely with a Salesforce Administrator and business experts to improve and leverage how Salesforce is used across out operations
- Assist with documenting and validating solutions against requirements prior to development
- Identify and propose ideas to streamline and improve processes
- 4+ years of business analysis experience, preferably at an e-commerce company, working on a wide range of systems and processes
- Experience working in multi-channel, complex business environments
- Experience with new system or process development as well as enhancements to existing processes and systems
- Experience of projects that affect multiple business areas
- Experience of exploring complex data to help define a problem, or assist a decision
- Knowledge and experience of Salesforce in either Sales or Service highly desirable
- Skilled in communicating with appropriate levels of detail to different audiences (both verbal and written)
- Proven ability to facilitate discussions in person as well as via conference calls
- Experience of working with User Experience and Design teams is desirable
- Experience of working with agile development teams is desirable
- Formal Business Analysis training is desirable
- Ability to understand technical frameworks
42
Digital Business Analyst Level SH Resume Examples & Samples
- Review the Scope/Requirements documents to understand the goals that the new/changed business processes and applications need to meet
- Schedule and conduct interview meetings with stakeholders and business users to further understand the current state and the future requirements
- Complete the definition of business process details
- Identify and document supporting processes
- Understand the client organization, focusing on roles that are affected
- Act as a role model for other business analysts in terms of delivering business value
- Drive system training to internal & external users
- Ensure continuous process improvement for the different areas of the business
43
Digital Business Analyst Resume Examples & Samples
- Undergraduate degree required. Preferred from a leading institution
- 1-3 years of related experience and or training
- A consensus builder and is capable of utilizing his/her strong interpersonal, verbal, presentation and writing skills to successfully interact with partners and colleagues
- Good business acumen and ability to collaborate with sales and product line colleagues
- Energetic, doer, strong communications, writing and quantitative skills
- Demonstrated ability to influence people and get results through others
- Strong customer orientation and problem solving skills
44
Digital Business Analyst Resume Examples & Samples
- Experience of working as a Business Analyst, in an consumer facing business
- Experience working on integration projects
- Proven involvement with Customer Experience projects
- Fashion experience would also be a bonus
45
Digital Business Analyst Resume Examples & Samples
- Support development of digital initiatives; work with internal and external stakeholders to manage projects and develop supporting materials for digital projects including business requirements, user stories, process documents, flowcharts, user documentation, test plans, RFPs, etc
- Hands-on end-to-end management of project requests, including recommendations, prioritization, and overall customer experience
- Lead ad-hoc research projects; evaluate and recommend digital tools and platforms
- Develop and execute user acceptance test plans in both authoring and production environments
- Assist internal stakeholders with strategic projects; provide guidance that’s in-line with TE’s governance model, digital best practices and brand alignment
- Balance multiple concurrent assignments with shifting priorities across a shared resource pool in a fast-paced and high volume environment
- Provide, review and analyze data related to customers, performance, and business processes; present results to illustrate insights and enable decision-making
- Collaborate with the support team in triaging issues and provide business oversight of the support process
- BA/BS degree in Marketing or Internet Technology or related field, or the equivalent combination of education and experience
- 5 years as a business analyst (or similar role)
- Ability to clearly communicate and engage in a creative, collaborative design process with cross functional business and technology teams
- Project management experience highly desirable
- Experience with Adobe Analytics or similar analytics program is highly desirable
- Familiarity with and aptitude to understand ecommerce, CRM, CMS, and ERP systems, such as SAP, SalesForce, Hybris, Endeca, Oracle ATG, Eloqua, Adobe AEM, or similar
- Experience with B2B ecommerce, online catalog management, and procure-to-pay processes
- Demonstrated experience in defining scope, writing tight requirements and software testing.Excellent leadership, relationship management, presentation and communications skills that establish trust, credibility and respect
- A strategic thinker with strong planning and execution abilities who is flexible and can balance competing demands while working in a dynamic organization
- Computer proficiency in MS Office (Word, Excel, PowerPoint, Visio) a must
46
Senior Digital Business Analyst Resume Examples & Samples
- Developing and communicating when new tasks are identified, task duration or dependencies change
- Manage all creative comments, gathering and addressing feedback from key stakeholders and is ultimately held accountable for ensuring all necessary approvals are met in a timely manner
- Accountable for gaining approval of creative assets through partner review sessions and legal
- Produce weekly project status reports for Retail Services management and construct project folder for record retention purposes
- BA/BS or an additional 4 years of professional work experience
- Minimum 5 years of product development or business analysis experience
- Minimum 1 year experience implementing Internet related projects
- Minimum 2 years experience using MS Office and MS Project
- Minimum 2 years experience writing/gathering business requirements
- BA/BS in Business, Marketing, or Information Systems Management from an accredited university or college; MS in Information Systems highly preferred
- IIBA CBAP Certification
- Experience supporting the development and maintenance of financial system internet sites
- Banking or financial institution is considered a plus
- Experience working multiple large development projects at one time
- Understanding of the web development project lifecycle
- Experience in digital planning, management, and production
- Credit card operations and logistics knowledge
- Consumer banking application development and maintenance experience
- Demonstrated teamwork and collaboration in a professional setting; either military or civilian
- Excellent communication/presentation skills, both oral and written
- Ability to work effectively with a global, virtual teams
- High energy level, self-motivated, and demonstrates initiative
47
Digital Business Analyst Resume Examples & Samples
- Establishing positive, respectful relationships with portfolio company leaders and teams
- Proactively addressing and managing the ongoing needs of our brands as it relates to supporting and enhancing our systems
- Leading business systems requirements gathering and the translation into considerate, long-term solutions that solve the most important problems facing our brands
- Creating detailed functional design specifications documentation for identified requirements Assisting with data feeds, data integration, and optimizing data flow
- Prioritizing system enhancement requests from all brands and working with leadership to incorporate into upcoming system releases
- Performing necessary testing (quality assurance / QA) of ongoing system changes and upgrades
- Assisting with system training
- Troubleshooting of system issues
- Authoring of support documentation (SOP’s) and videos for the purpose of process clarity and system training
- Located in Renegade Brand’s Irvine, CA office
- Regular west-coast travel between Orange County, CA, San Diego, CA, Los Angeles, CA, Seattle, WA, and Portland, OR. Implementations may require longer duration for onsite project management (e.g., 6-10 weeks of weekly onsite visits)
- Bachelor’s degree in business, operations, computer information systems, or related from a nationally recognized, competitive 4-year university
- 3+ years of relevant work experience, preferably with a premier consulting firm or similar systems consulting organization
- Strong critical thinking and analytical problem solving skills
- Sound working knowledge of Microsoft Office applications – expert in PowerPoint and Excel – You must be as adept in analyzing thousands of rows of unstructured data as you are building business communication documents to summarize complex topics for business leaders
- Excellent writing and communication skills – ability to create strong relationships and partner with teams at portfolio companies
- Energetic personality and ability to work well in a fast-paced, team-oriented environment Exceptional customer service skills and abilities
- Passion for lifestyle apparel and action sports
- The permanent legal right to work in the U.S. on an unrestricted basis
48
Digital Business Analyst Resume Examples & Samples
- Ecommerce delivery experience in medium / large sized projects (£500k+) in B2C websites
- Extensive experience of delivering enhancements and new Ecommerce solutions
- Experience of delivering changes with a digital solution that is highly integrated with customer service and back office systems (e.g. logistics)
- Digital agency or consultancy experience in addition to client side
- Experience of working on a large scale IT programme
- Experience of working with 3rd parties on a large scale IT programme
- Change Management delivery experience / understanding of the impact of major change
- Experience of Adobe AEM, Hybris CRM and SAP systems
49
Digital Business Analyst Resume Examples & Samples
- Co-create with the BAT Marketing team new innovative ideas with potential business impact
- Oversight the digital portfolio in order to guarantee accomplishing goals, schedule, cost, resources, and quality standards
- Identify and select technology suppliers with the necessary capabilities to deliver the digital portfolio, according to BAT’s procurement standards
- Collaborate with BAT Legal teams to ensure digital initiatives meet required local legislations
- Effectively communicate status of the digital portfolio for management and stakeholders including: project plans, risk analysis and mitigation, status updates, and benefits
- Support projects team stay productive by taking project issues off of their hands (remove blockers and showstopper)
- Extensive experience in digital environments including B2C, B2B initiatives
- Mobile, eCommerce, Social, Web and UX technologies expertise
- Experience delivering within Agile environments (e.g. Scrum, Kanban and waterfall)
- Design Thinking and Lean Startup experience
- Previous experience in consumer goods or retail industries is preferred
50
Digital Business Analyst Resume Examples & Samples
- 2 to 5 years implementing or managing web sites or intranets
- Demonstrated experience in using a CMS tool; Site Core experience preferred
- Knowledge of Google Analytics and SEO
- High level of comfort with social software and other web-based technologies
- Excellent verbal & written communication skills
- Excellent organizational and project coordination skills
- Highly experienced with Office applications, including word-processing, spreadsheet, and presentation software
51
Digital Business Analyst Resume Examples & Samples
- Bachelor's degree in Information Technology, Management Information Systems, Computer Science, or Business Management
- Minimum 2 years of proven Business Analyst experience
- 1 year of SQL experience
52
Junior to Senior Digital Business Analyst Resume Examples & Samples
- Gather, define and prioritize requirements of the project in close collaboration with the client
- Write functional requirements using use case specifications or user stories
- Perform business process gap analysis and manage requirements change
- Act as “product owner” for the project to guide the team making the right choices to maximize project & customer success
- Configure the various customer experience building blocks using pre-configured web and mobile platforms
- Minimum of 5 years’ experience in a similar role and in a client facing position
- University education and degree (preferable business or IT related)
- 2 years’ experience (junior) and up of 5 years’ experience in a similar role and in a client facing position
- Experienced in requirements management and/or process modelling
- Knowledge of multiple development methodologies, e.g. RUP, Kanban, Agile/SCRUM, Waterfall
- Excellent written and verbal skills in English
- Excellent communicator and feel comfortable interacting with stakeholders at various levels
- Perseverance and pragmatism to solve complex problems
- Ability to work in a multicultural and international environment
- Flexibility about work location and willingness to travel abroad frequently, sometimes for long periods of time
- Financial Services industry
- Web Content Management
- Fintech solutions integration
- Requirement management tools
53
Digital Business Analyst Resume Examples & Samples
- Expert knowledge of analytical processes and the software development lifecycle
- Experience of working within product development or consulting teams
- Good knowledge of business processes
- Knowledge and ability to apply agile and waterfall project management techniques
- Experience working in multinational and geographically dispersed teams
- 5 years of direct experience of enterprise and consumer processes, online systems development and related technologies
- Experience of working in a digital environment
- Knowledge of JIRA and Confluence
- Provide a bridge and go to point for business and technical stakeholders
- Understand the key drivers of the business strategy to ensure alignment
- Propose and justify solutions with stakeholders that will effectively meet the business needs and provide the best outcome for the company
- Analyse, design and document new system requirements
- Analyse and profile metrics to model the impact of solutions
- Produce design collateral timeously and of excellent quality to efficiently capture change requirements
- Collaborate with technical and operational staff to ensure implementation of solutions
- Provide input into training and product related collateral
- Develop personal and team professional knowledge
- Merge input from development team and the business to produce screen designs and workflows
- Support a continuous delivery release process
- Write effective user stories with clear acceptance criteria
54
Digital Business Analyst Resume Examples & Samples
- Represent the Digital Product team and be our point of contact with the execution team during implementation
- Participate in industry forums (e.g. EMV Co.)
- Engage with Chase and JPMorgan businesses to identify opportunities for digital disruption (new products, new operating models, etc) and work in partnership across Chase and JPMorgan to develop and execute
- Work with team to develop design and process flows for executive leadership for strategic decision making
- Technology relationship manager to external partners and leader in developing new requirements
- Coordinate and participate in the testing of new and enhanced digital products
- Work with direct and virtual teams
- At least 2 years of related technical analysis, modeling and design experience
- Excellent analytical skills and proficiency in using PowerPoint, Blueprint and Visio tools required
55
Digital Business Analyst Resume Examples & Samples
- Support development, measurement and communication of digital goals and objectives
- Perform digital business and venture analyses and reporting
- Support digital portfolio management, talent, communications and change management initiatives
- Collaborate on digital program reviews, including presentation development and delivery
- Analyze market and competitive landscapes to identify insights and white space opportunities for UTC digital offerings
- 5-7 years of IT/Digital, Strategy or Technology experience
- Entrepreneurial multi-tasker who can be highly efficient with limited resources
- Must work well under pressure and have the flexibility to manage multiple demands
- Strong project management skills / experience; highly organized with strong attention to detail
- Strong analytical, systems and critical thinking skills
- Ability to communicate with all levels of management, facilitate meetings, and build effective working relationships; Effective communication skills, both verbal and written, and strong interpersonal skills
- Business consulting experience a plus
56
Digital Business Analyst Resume Examples & Samples
- Lead requirement solicitation sessions, build use cases and process flow diagrams
- Identify and manage project interdependencies, gaps and risks as required when developing long term plans
- Support the business by creating ad hoc reports, insights and alignment
- Understand the evolution of multiple product roadmaps and how they interact with each other, today and tomorrow
- Assist in writing/reviewing omni-channel requirements for Roadmap projects
- Be the source of truth for decision alignment, tracking, reporting and documentation
- Understand and work in the Agile process
- Bachelor's degree in Business or Marketing
- Relevant online channel management experience and digital strategy experience, including managing large web projects or web properties
- Detail oriented and well organized – you’re the guy/gal at the meeting with the markers, notebooks and prep material covered
- Highly motivated individual, with a strategic and holistic problem solving approach
- Strong inter-personal, communication (written and oral) and negotiating skills including ability to communicate with all levels of the organization, and confidence to influence and persuade
- Understanding of the development cycle within IT
57
Digital Business Analyst Resume Examples & Samples
- Collaborative Sequence Diagrams
- Consumer Journey Maps
- Timeline Charts
- UML Diagrams is a plus
58
Senior Digital Business Analyst Resume Examples & Samples
- You will have the ability to quickly understand and translate business needs into requirements…and the ability to articulate these needs clearly, to various cross-functional stakeholder groups, at various levels of seniority
- You will be independent… and thrive in an environment where you will be required to take a project brief and ‘run with it’
- Estimation; defining or confirming the business analysis activities, deliverables and timescales in response to the brief
59
Junior Digital Business Analyst Resume Examples & Samples
- 2 years' experience in a digital, agile environment
- Able to work with UX Designers, and ability to translate design into technical specs
- Familiarity with basic UX/UI principles and Responsive Web Design (RWD)
- Experience in analyzing large sets of date- preferably using Omniture or Adobe Analytics
- Expert level Excel
- Participate in Agile based project lifecycle activities such as daily stand-ups, sprint planning and QA
- Track and report KPIs and metrics for leveraging Omniture and other reporting tools
- Tag management and implementation
- Contribute to Quality Assurance testing on the launch of new templates, features and enhancements Partner closely with technology and analytics teams to execute against defined product and development roadmaps
- The role requires a passion for digital product development, especially using data to improve the user experience and content in a digital journey
- The ideal candidate will have a balanced quantitative and qualitative skill set across marketing and/or product development
- Strong strategic thinker with the ability to multi-task and operate effectively under changing conditions and rigorous prioritization Additionally, candidates must have excellent interpersonal and communication skills and proven experience working with cross-functional teams
60
Digital Business Analyst Resume Examples & Samples
- Maintain and develop various routine reports for Digital Ad Operations, Digital Sales, and Digital management
- Produce ad hoc analyses and reports for internal customers
- Investigate situations regarding inventory use and monetization, draw conclusions, and present findings to various stakeholders
- Collect and analyze data to ascertain and evaluate team and company effectiveness
- Work with Digital Ad Sales and Ad Operations to determine anomalies in specific ad orders
- Influence management by supplying analysis that assists in data driven decision making
- Work with Digital Operations and Development to investigate new software and processes to standardize and automate reporting responsibilities and increase capabilities
- Flexibility and ability to handle changing and competing priorities; ability to manage and prioritize multiple tasks is essential
- Intermediate to advanced proficiency in MS Excel
- Knowledge of DFP and DFP Sales is beneficial
- Ability to learn and use new software tools with minimal training
- Ability to work with a variety of employees in various levels of the organization
- Ability to craft reports and presentations that will clearly relay metrics and the results of analyses to persons in various levels of the organization
61
Digital Business Analyst Resume Examples & Samples
- Familiarity with Agile delivery methodologies, ideally SAFe
- Extensive experience and knowledge of the asset management and wealth business contexts
- Knowledge and experience of using business analysis techniques, methodologies and artefacts to support agile software development
- Experience of using domain driven design techniques
- Experience leverage modern web stack technology, APIs, micro-services, cloud technology, cognitive computing, and big data
- Knowledge and experience of development and testing skills and tools and common programming languages
- Knowledge and experience of contributing to the development of technology solutions, both in house developed bespoke applications and commercially available off the shelf solutions
- Excellent ability communicate how the work (eg features and stories) delivered by the teams contributes to Epics and Business objectives
- Educated to at least undergraduate degree level
- Basic professional qualifications relating to the asset management industry (such as IMC) and business analysis (such as ISEB) are preferred
62
Digital Business Analyst Resume Examples & Samples
- Collaborate with business partners in gathering and documenting business requirements, as is processes, and the devlopment of to be process that will transform the business
- Build solutions that enhance our current processes (functional and non-functional requirements) and procedures that will drive efficiencies, are cost effective, and meet user requirements
- Ensure internal programmers have accurate detailed information and are on target with project objectives
- Work with developers on system amendments/updates and future enhancements
- Manage multiple, concurrent business enhancement projects
- Investigate data errors and processes and make recommendations on how to resolve issues
- Provide user support as needed
- Bachelor’s degree required; MIS or equivalent preferred or equivalent work experience
- A minimum of 3 years of systems analyst/analysis experience
- Experience troubleshooting business systems issues
- Exposure to programming languages
- Advanced level skills in MS Word and Excel
- Experience with MS Project and Visio
- Understanding of project management methodology
- 401(k) plan with a company match
63
Digital Business Analyst Co-op Resume Examples & Samples
- Assist the Digital Business Analyst team deliver client projects, at times acting as a liaison between the team and different business units, as well as with ongoing support of all web assets
- Take responsibility for elements of projects, or even whole projects, using communication skills to interact with people that have specialized knowledge in order to determine business requirements
- Engage in testing of applications, following all appropriate procedures and best practices
- Create different diagrams from templates, ranging from test plans to wireframes and functional specifications documents
- Maintain documentation and write new procedures when needed
- Pursuing a Bachelor's degree in a business or computer related field. Aptitude for and comfort with technology is important. MIS concentrations welcome
- Exposure to or experience with systems support, project management, and analysis in the financial services industry. Web technologies experience preferred
- Extroverted personality is a plus, as interaction with internal clients as well as a wide range of personalities and skill sets is a part of the job on a daily basis
- Ability to take initiative, to utilize resources, and to communicate effectively
- Strong written skills and an ability to simultaneously manage working on multiple projects of varying size and complexity
- Proven analytical skills and demonstrated ability to take initiative and help with developing creative solutions to meet business needs
- Experience working in a team, preferably on projects as well as in a support role
- Strong computer skills in Microsoft Office Tools: Word and Excel
- Knowledge of Visio a plus
64
Senior Digital Business Analyst Resume Examples & Samples
- Work with the business teams to identify their business requirements for digital transformation efforts. This work is to be aligned with the business objectives and priorities
- Identify needed data elements in order to accomplish the future state business process
- Coordinate work plans with the project manager to ensure all needed requirements are communicated and incorporated into the project plan for delivery
- 7+ years of business process improvement experience
- 5+ Years in sales, sales-related role, marketing, or customer service
- 5+ years in IT, development, or other technical function
- Experience leading workshops and planning sessions with multiple business owners, including executive management
- 3+ years of experience with sales force dot com (SFDC) desired
- Bachelor’s degree required; MBA preferred
65
Digital Business Analyst Resume Examples & Samples
- Supports and drives the Digital Pharmacy messaging roadmap and strategy to achieve adoption and engagement goals and enhance the patient experience, ensuring strategic and financial objectives are met. Includes strong
- Assists in the scoping and defining process for new Digital Pharmacy messaging opportunities and enhancements including business case, product specifications and prototyping
- Works with Customer Support to identify, diagnose, and resolve issues as they arise
- Evangelizes Digital to strengthen internal partnerships that result in patient, colleague and business value
66
Digital Business Analyst Resume Examples & Samples
- Validate business requirements for an application or process
- Validate solution design, including prototyping and configuration for an application or process
- Validate process documentation for the application or process
- Participate in test script creation for new content releases or deployments for an application or process
- Review and approve test plans as required by new content releases or deployments for an application or process
- Review and approve end user training materials for an application or process
- Establish business rules for the use of an application or process
- Establish security data classifications for the application or process
- Represent the application or process with other areas of the business who use or integrate with this part of the business
- Seek input from relevant areas of the business that should have inputs to this application or process
- Minimum of 6+ months of Agile or SCRUM development project experience including Agile principles and the SCRUM framework
- Minimum of 5 years of proven Business Analyst experience
- PMP or Agile Certification
67
Senior CRM Digital Business Analyst Resume Examples & Samples
- Documenting ‘as is’ and ‘to be’ processes and business /functional
- Minimum 8+ years in a large complex banking organization or major consulting
- Minimum 4+ years marketing and/or CRM experience
- Minimum 4+ years financial advisor platform development experience
- Minimum 4+ years using Agile / iterative and traditional waterfall development
- Previous Salesforce Sales Cloud CRM implementation experience
- Previous Salesforce Marketing Cloud experience as it relates to integration
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IT Digital Business Analyst Resume Examples & Samples
- Degree qualification in computing/ IT /Business Management
- 3 years’ experience in business analysis with some project management exposure
- Broad experience with web & digital platforms
- Ability to support servers & website administration experience
- Strong technical experience in specifications development & systems selection methodology, to help influence the future digital strategy
- Digital agency experience would be advantageous
- Strong passion for and knowledge in the latest digital trends & technology
- Enjoys working in an ever changing, fast paced environment
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Digital Business Analyst Resume Examples & Samples
- A minimum of 8 years’ experience in Business Analysis involving Financial Services industry experience preferred
- Has been involved in the end to end delivery of public facing web sites driven by web content management systems and online client servicing portals
- Some knowledge and experience of development or testing skills and tools and common programming languages is preferred
- Experience of working with global colleagues and stakeholders and sensitivity to cultural differences & time zones
- Excellent understanding of the business context of the Digital Client Services capability & ability to communicate how the work delivered by the team meets these business goals
- Qualification of Certified Business Analysis Professional would be advantageous
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Digital Business Analyst Resume Examples & Samples
- Translate vision into execution while driving and gaining cross-functional alignment
- Manage multiple simultaneous projects, build close working relationships across cross-functional stakeholders, and effectively understand and coordinate cross-functional collaboration requirements
- Support field execution of proofs-of-concept, pilots, and rollouts of future-store initiatives and develop and manage financial analysis and operational measurement
- Provide operational and analytical support to drive growth of Bed Bath & Beyond’s established in-store digital platforms
- Create routine reporting and deliver clear communication to business partners
- Contribute to the eCommerce team’s omnichannel retail expertise and insights to effectively shape visioning, influence business decisions, and build effective working relationships
- 3-5+ years of retail management or retail consulting experience
- Ability to evaluate vendors and applications and their relevance to our concepts
- Demonstrated ability to plan, manage, and coordinate multiple simultaneous projects
- Proven communication skills to clearly express complex ideas both verbally and in writing
- Strong knowledge of Microsoft Word, PowerPoint, and Excel, with the ability to deliver data modeling and analysis
- An ability to build strong business partnerships, with a “roll up your sleeves” attitude
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Digital Business Analyst Resume Examples & Samples
- Work closely with IT, business partners, and global stakeholders to define and manage the technical capabilities required to drive marketing enablement
- Translate business requirements into specific technology requirements to be consumed by the development team
- Interface between technology and business partner teams to ensure accurate delivery of solutions to business problems
- Drive the authoring of business cases, user stories, and acceptance criteria for the development team to seamlessly pick up for implementation
- Understand technical designs as they relate to business needs
- Communicate effectively with product owners to provide insight into existing toolset features for reuse, and identify overlap of capabilities across projects
- Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field
- 5 years of relevant technical or business work experience
- Experience using Adobe Digital Marketing suite, specifically Adobe Experience Manager (AEM or CQ5)
- Proven experience with content management system (Tridion or Crownpeak preferred)
- Proven experience writing business requirements/User Stories
- Experience working with an Agile methodology and working on a Scrum team
- Demonstrated experience with data, data analysis, databases, query languages and their associated tool sets
- Demonstrates strong project management and organization skills
- Experience writing business requirements for digital marketing platforms is a plus (User Experience, Content Management, Campaign Management, Personalization, Social, Analytics, etc)
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Digital Business Analyst Resume Examples & Samples
- To maximise the value from Digital, by establishing solutions that meet the goals of the Barclaycard businesses including
- Retaining and growing the number of clients using digital services
- Increasing the volume of transactions being carried through digital channels
- Optimising run costs of the service
- Collating, analysing and understanding business needs, developing clear and accurate specifications to ensure that systems and customer journeys fully meet requirements
- To ensure that design elements of delivery are to time, cost and quality and that designs align with the business’ goals and objectives
- To provide business analysis expertise to Digital programmes or projects
- To work across the business to ensure new developments adopt an integrated multi-channel approach delivering a world class client experience
- To challenge the business assumptions underpinning execution plans working through the strategy team
- To successfully engage in multiple initiatives simultaneously
- To collaborate with developers and SMEs to establish business and technical vision for products
- To demonstrate commitment to the Digital Office goals through dedicated and singular focus on execution and delivery
- Business analysis techniques – including awareness of industry-standard methodologies, techniques, modelling, scenario planning and use of software
- Understanding of means of business requirements gathering
- Key competencies for this role
- SME knowledge – Card/Finance/Payments, etc
- Understanding of commercial principles
- Knowledge of online service and trends
- Digitally aware, social media/ app user
- Working knowledge in
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Digital Business Analyst Access Advisory Solution Resume Examples & Samples
- Translate vision and strategy for Morgan Stanley Access Advisory product into
- 1 - 3 years of experience as business/systems analyst or comparable
- Some understanding and knowledge of creating and delivering digital wealth
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Digital Business Analyst Resume Examples & Samples
- You will be comfortable working as a member of a project team… and just as comfortable managing your own workload, defining your tasks and creating appropriate deliverables
- Manage the requirements process; elicit, analyse, control and articulate the requirements. This may include taking on and running an existing project backlog or starting a project from scratch
- Help to identify and confirm business objectives which will help prioritise the requirements and manage client and project team expectations around scope and business value
- Feed into the estimation process and help define the tasks and activities for business analysis
- Gather information that will help formulate a fit for purpose solution and manage options and recommendations that will demonstrate to the client teams that you understand and can articulate what they need
- Create/maintain relevant documentation, this may include: requirements specification/catalogue; process models (as-is/to-be); user stories
- Identify, and/or work with QA Analysts, to define acceptance criteria appropriate to the business needs and objectives
- Identify and manage stakeholders and where applicable, act as the business proxy
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Digital Business Analyst Resume Examples & Samples
- 3 to 5 years’ experience or more in working and managing the execution of digital projects
- Experience with all stages of the Project Life Cycle including Requirement Gathering and Analysis, Testing, Deployment, Maintenance and Support
- Experience in conducting and gathering requirements using various techniques such as interviews and JAD sessions with stakeholders, department heads and end users
- Ability to document Business Requirements Document (BRD) & Use cases (and user stories)
- Excellent organizational and planning skills
- Excellent customer service skills and able to maintain positive relationships with internal stakeholders
- Able to work independently and as a team
- Able to work successfully in a fast paced environment and respond to changing priorities
- Excellent written / verbal communication and presentation skills
- Conceptual understanding of everything digital, website infrastructures and processes
- Expert knowledge in Microsoft Office Suite is a requirement
- Experience with Adobe (Omniture) is considered an asset
- Experience with Jira is considered an asset
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Digital Business Analyst Resume Examples & Samples
- Become a subject matter expert on TABLEAU software and serve as the single point of contact for related queries
- Efficiently identify eligible use cases and resolve related issues for internal stakeholders using TABLEAU
- Manage complex Digital initiatives through the usage of data visualization (especially TABLEAU)
- Exhibit strong organizational, presentation, and customer service skills
- Maintain documentation of TABLEAU’s end-to-end functionality
- Develop communication plans (including demos) to promote TABLEAU usage
- Drive the change to onboard all team members within DFIN
- Coordinate and facilitate training sessions (by partnering with TABLEAU trainers)
- Fully participate in the testing, implementation and support of other data visualization solutions
- 1 or 2 year(s) experience
- Office pack, knowledge in Banking / Finance / strong appetite for Digital technologies, especially Data visualization (TABLEAU software)
- Bloodhound detective (persistent, resourceful, fast learning, autonomous)
- Multi-tasker, you can juggle multiple projects and prioritize tasks with conflicting deadlines to ensure on-time completion
- A true team player, approachable, adaptable, flexible
- Data rock star, you have a deep understanding of the power of databases, business intelligence suites & data analysis tools. More importantly, you have a strong analytical sense
- Excellent communicator, ability to give a synthetic overview (good oral & written communication) & to drive the change
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Digital Business Analyst Resume Examples & Samples
- Facilitate the definition of business requirements by working impartially with business stakeholders to reach the best possible conclusions and/or decisions about a problem or issue, with a clear focus on delivering value
- Create clear and concise documentation (BRD, FDS, etc.) to represent a business process or specify a solution using common modeling techniques such as business process diagram or sequence diagrams
- Analyze client data structures for email related subscription information and event information (i.e. new subscription, abandoned cart)
- Play a major role in the design and implementation of strategic email campaigns
- Coordinate with Program Manager to manage the implementation of assigned system projects
- Effectively communicate technical issues in non-technical terms to the business unit
- Monitor system implementation and user satisfaction. Responsible for issue awareness and resolution
- Provide functional solution deployment support during implementation and post-implementation phases of projects
- Perform necessary analysis to determine if a solution is feasible from a technical, economic, legal, operational, and schedule perspective
- Use common quality assurance processes, tools, and techniques to determine if a software product or service being developed is meeting the specified requirements
- Work in global cross-functional teams acting as a liaison between local process experts, global process managers, software development vendors, and fellow global IT team members to ensure project deliverables are met
- Map business processes to selected area of a standard application, recommend business process improvements, and solve business problems, creating innovative solutions and thus enabling business excellence
- Maximize operational efficiency and effectiveness, evaluate IT solution alternatives for economic and operational feasibility, configure processes, evaluate performance of existing solutions, develop specifications for IT solutions, implement and test enhancement requests, document technical specifications and business processes
- Consider ideas from various functions in the company to drive innovation while maintaining an excellent network outside of Hilti through research institutions and other companies
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Digital Business Analyst Resume Examples & Samples
- 5 years of experience in financial services in digital, technology, operations roles within Wealth Management industry
- Strong understanding of the digital business as it relates to wealth management and new digital trends in order to help drive initiatives
- Ability to demonstrate flexibility in a changing business environment and dynamically employing skills as needed
- Highly comfortable working with business, functional, and technology management stakeholders
- Demonstrated track record of helping deliver new digital products across the entire product lifecycle, from concept to launch
- Familiarity with industry trends and best practices, and have a perspective on how to advance the current state of play
- Ability to gather, analyze, and synthesize significant amount of information and turn it into a compelling product vision
- Proficient in MS Office applications and general PMO knowledge
- Knowledge of digital expertise while driving and delivering on the departments strategy and vision
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Senior Digital Business Analyst Resume Examples & Samples
- Conduct business analysis
- Solicit and define business requirements from cross functional teams
- Document & communicate business analysis artifacts such as
- Master’s or Bachelor's degree in Business, Technology, Design or equivalent
- Minimum 5-7 years of digital experience in a fast paced environment
- Keen understanding of the digital ecosystem, trends and customer needs
- Understanding of technical aspects of web & mobile applications
- Ability to clearly articulate requirements for variety of audience in formats like use cases and user stories
- Ability to multi-task and manage several projects at once
- Strong communication (written and oral) skills and presentation skills
- Excellent problem solving and decision making skills
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Senior Digital Business Analyst Resume Examples & Samples
- Develop an effective, efficient and customer-preferred digital self-service capability
- Support the delivery of enhanced Service NSW self-service digital channel
- Lead the Business Improvement Initiatives
- Critically analyse and evaluate customer service transaction processes in order to develop digital artefacts for new digital services
- Elicit process requirements using process analysis, system analysis, data capture/flows, requirements workshops, use cases, scenarios, business analysis and task and workflow analysis
- Develop project scope documents including but not limited to process maps, user journeys and requirement specification documents for the development of new digital services
- Conduct analysis to identify policy and or process constraints that currently impact the migration of over the counter transactions to digital
- Work closely with a range of external providers, including design and digital agencies
- Deliver high-quality outcomes that meet the needs of our customers
- Participate in systems, policy and process improvement initiatives to improve digital service offerings for customers
- Identify appropriate, effective and efficient solutions to ensure that the needs of customers are appropriately considered and represented in the development of new digital service offerings
