Consultant, HR Resume Samples
4.5
(78 votes) for
Consultant, HR Resume Samples
The Guide To Resume Tailoring
Guide the recruiter to the conclusion that you are the best candidate for the consultant, hr job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.
Craft your perfect resume by picking job responsibilities written by professional recruiters
Pick from the thousands of curated job responsibilities used by the leading companies
Tailor your resume & cover letter with wording that best fits for each job you apply
Resume Builder
Create a Resume in Minutes with Professional Resume Templates
CHOOSE THE BEST TEMPLATE
- Choose from 15 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS
- Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES
- Instantly download in PDF format or share a custom link.
JY
J Yundt
Jordi
Yundt
217 Kozey Stream
Phoenix
AZ
+1 (555) 402 0139
217 Kozey Stream
Phoenix
AZ
Phone
p
+1 (555) 402 0139
Experience
Experience
Chicago, IL
HR Project Consultant
Chicago, IL
McCullough-Yundt
Chicago, IL
HR Project Consultant
- Lead HR Process work stream within Project Mercury collaborating with the UKI Business Readiness team and business stakeholders e.g. Finance, UK and Ireland Talent Teams
- Create and maintain project documents through consistent use of the PES Toolkit e.g. project plans, governance models, roadmaps, actions logs, project charters, risks and issue logs,
- Creation of visio process maps to underpin service delivery in achieving Exceptional Client Service (ECS)
- Consult and collaborate to build robust relationships across all HRSSC Service Teams, HR Services and Regional stakeholders, to ensure best practice is shared and to guide project deployment
- Respond to, manage and resolve all issues raised by project team members
- Troubleshoot issues, identifying root cause and following through to resolution
- Contribute to the overall development of the HRSSC by encouraging change and identifying areas for efficiencies aligned to EY’s global systems landscape
Detroit, MI
HR Service Consultant
Detroit, MI
Nitzsche, Renner and Connelly
Detroit, MI
HR Service Consultant
- Work collaboratively with HR Ops team leads to identify improvement opportunities, workflow efficiencies, etc
- Provide feedback and suggestions on products, issues, processes and procedures to enhance efficiency and continuous improvement
- Perform in-depth resolution for high level, complicated case management issues
- Project Manager for continuous improvement initiatives
- Proactively communicates with hiring managers
- Partner with other HR Service Specialists in EMEA, Process Specialists and HR Solution Centers, HRBPs and CoEs to solve open issues and improve our services
- Manage and contribute to key projects as directed by HRS leadership
present
Boston, MA
HR Process & Systems Consultant
Boston, MA
Mante-Barton
present
Boston, MA
HR Process & Systems Consultant
present
- Provide overall support and guidance to HR Operations teams on Systems and Processes
- Provide Operational support and act as a point of escalation for regional clusters
- Improve the overall quality across all areas of International HR Operations
- Be an end user on SAP HCM3, performing transactional activity using PA30 and PA40
- Be an expert on HR Operations processes
- Provide systems expertise through training and testing
- Be responsible for HR Operations processes which have a system impact
Education
Education
Bachelor’s Degree in Human Resources
Bachelor’s Degree in Human Resources
Ashford University
Bachelor’s Degree in Human Resources
Skills
Skills
- Good knowledge of HR processes
- Excellent knowledge of Microsoft Office products, specifically in Excel
- Quality driven, accuracy, and attention to detail
- Strong background/in depth knowledge of BCBST Benefits
- Excellent MS Office skills (Excel, Word, Outlook, PowerPoint)
- Quality driven, analytical and problem solving skills
- Ability to work under pressure and to deadlines
- Flexible / adaptable
- Accuracy / attention to detail
- Ability to plan and organize work well
15 Consultant, HR resume templates
Read our complete resume writing guides
1
HR Process & Systems Consultant Resume Examples & Samples
- Provide Operational support and act as a point of escalation for regional clusters
- Improve the overall quality across all areas of International HR Operations
- Be an end user on SAP HCM3, performing transactional activity using PA30 and PA40
- Be an expert on HR Operations processes
- Have a sound knowledge of Organisational Management and Personnel Administration and be able to explain OM/PA concepts in business terms to non SAP users
- Provide systems expertise through training and testing
- Be responsible for HR Operations processes which have a system impact
- Ensure processes and ways of working are consistent across International
- Drive the audit, control, governance agenda
- Have functional ownership of HR Systems (SAP HCM, Benefits database (SBC), EuHReka, BW and others as appropriate) within the International HR Operations Team
- Contribute to the relationship between HR and IT on all SAP related matters
- Create and Maintain data integrity on SAP system
- Adopt and demonstrate customer service excellence to customers throughout NBCUniversal
- Support on a single point of contact basis a remote HR Operations cluster by preparing them for upcoming events, resolving issues and acting as an escalation point
- Perform SAP HR transactional tasks as required
- Work as part of a central team to be an SAP HR system expert, gain and subsequently share extensive SAP HCM knowledge across HR and act as the primary point of contact for SAP HCM
- As part of a team be responsible for the delivery of SAP HCM related training and communications across HR
- As part of a team be responsible for the delivery of SAP HCM related testing across HR
- Provide day to day SAP HCM support to the HR community
- Ensure SAP HCM data is accurate
- Drive country HR teams to capture and streamline HR employee lifecycles processes across countries
- Ensure processes are properly documented, communicated and published for the HR teams as well as employees and managers
- Be responsible for the capture and documentation of processes and SOPs and standardise and enable these across Regions and Business Units within Future state HR model
- Ensure all training and learning interventions enable system usage and process adoption, in particular model office scenario development and execution
- Ensure processes and systems are usable and drive clean data by creating a culture of discipline
- Be responsible for the delivery of SAP HCM related training and communications across HR
- Develop and implement Operational HR practices based on the HR Shared Services model
- Create and implement a team ethic across all HR Operations teams across the International business
- Provide day to day process support to the HR community
- Work closely with all HR Operations teams to lead and drive HR Operations process improvement
- Excellent knowledge of HR processes in a global organisation
- Experience of having captured and improved HR processes in a global organisation
- Strong knowledge of HR best practices and experience of the application of best practices across HR employee lifecycle processes
- Experience at influencing people at all management levels throughout an organisation
- Strong attention to detail and the ability to manage, synthesis large quantities of data to produce workable business solutions
- Clear communicator, particularly when explaining complex technical principles to non technical audiences
- Ability to troubleshoot and act as the first line of support for new processes and ways of working
- SAP HCM experience in a global organisation
- Experience of having delivered SAP HCM based training to HR users
- Ability to act as the key link between the HR and IT function and the International and Domestic business across all SAP matters
- Ability to troubleshoot and act as the first line of support for SAP
2
Compensation HR Process Consultant Resume Examples & Samples
- Supporting the Process Manager Lead on the day-to-day running of workstream/team, delivery of milestones on time
- Experience and subject matter expertise in Compensation within a large global organization
- Understanding of compensation process KPIs and reporting tools
- A track record of building and managing strong relationships within an international business and across many different stakeholder groups
3
Core HR Process Consultant Resume Examples & Samples
- Supporting the Process Manager on the day-to-day running of workstream/team, delivery of milestones on time
- Work with the central TEP team to collaborate effectively with other teams particularly the process and HR Operating Model teams
- Build relationships and strong communication with key stakeholders to support programme delivery and collaborative approaches where appropriate
- Understanding of Core HR process KPIs and reporting tools
- Evidence of a proactive approach to seeking information, challenging norms and driving efficiency
4
Senior Recruitment Consultant HR, Shanghai Resume Examples & Samples
- Training and coaching new members of the team
- Contributing to marketing (blogs, events, media, marketing collateral)
- Client account management
5
HR Project Consultant Resume Examples & Samples
- Create and maintain project documents through consistent use of the PES Toolkit e.g. project plans, governance models, roadmaps, actions logs, project charters, risks and issue logs,
- Creation of visio process maps to underpin service delivery in achieving Exceptional Client Service (ECS)
- Respond to, manage and resolve all issues raised by project team members
- Identify risks and escalate as appropriate
- Contribute to the overall development of the HRSSC by encouraging change and identifying areas for efficiencies aligned to EY’s global systems landscape
- Develop and apply an understanding of business needs (client service proposition) to guide approach to delivery of project tasks
- Contribute to building a team with a reputation for delivery exceptional client service
- Creation and coordination of project documents (as above) working with project members on the delivery of key project milestones and deadlines
- Participate and assist in preparing for meetings with internal and external stakeholders
- Support the HRSSC Leadership team and Managers in flexing HRSSC scope of services to adapt to business need/change
- Excellent communication and interpersonal skills with the ability to forge strong working relationships within HR Shared Services and internal/external teams
- Able to demonstrate initiative and vision and identify opportunities for process improvement
6
HR Project Consultant Biri Resume Examples & Samples
- Lead large scale and multiple work streams in collaboration with a diverse range of business units
- Identify risks and troubleshoot accordingly
- Preferably a generalist background with excellent organisational skills
- Excellent stakeholder engagement and relationship skills
- Demonstrable experience in implementing large change
7
Business Consultant HR IT Resume Examples & Samples
- Have an explorer mindset to constantly look out for industry and technology trends and solutions suited to complement our IT portfolio for Talent Management
- Develop and provide functional and technical expertise for HR solutions focusing on the Talent management processes such as Recruiting, Performance, Succession, Assessment etc
- Good knowledge of respective business processes and knowledge of respective IT systems
- Ability to be self-directed while working under tight deadlines
- Ability to identify problems, collect data, establish facts and draw valid conclusions
- Business- and solution-oriented, global mindset
- Good experience in working with projects
- Four-year college or university degree with focus on Business Administration or Information Technology, or equivalent combination of education and experience
- Mandatory: experience working with SAP solutions (preferably SAP HCM) and ideally some experience with cloud solutions (e.g. Successfactors) for minimum 3 years
8
HR OE Consultant Resume Examples & Samples
- Requires a bachelor's degree or equivalent experience in the HR, or OE field
- Minimum 3 years HR experience, minimum 2 years working with learning interventions and learning administration
- Experience of planning, organizing and tracking projects or events
- Experience in interacting and consulting effectively with internal customers and colleagues required
- Solid organizational skills: plans and organizes schedules, prioritizes work effectively and evaluates performance
- Able to perform multiple tasks simultaneously in a fast paced environment
9
HR Workforce Consultant Resume Examples & Samples
- Identify and build a part-time talent pool where specialized knowledge and skills are required. This includes building an employer brand that is conducive to attracting part-time talent by utilizing various sources such as career fairs, online presence of specialized recruitment programs specific to targeted groups or other applicable sources etc
- Develop position profiles to aid in the screening and qualification of long-term resources to ensure retention
- Review or recommend changes to ensure the work environment and organizational culture supports a positive employee-employer relationship that meets or exceeds the expectations of part-time employees
- Develop strategies focused on diversity or immigration or other key groups to ensure continuous available talent pool
- Partners with management, local and national organizations to identify, develop and manage talent acquisition strategies and programs
- Promote the program internally and externally. Facilitate and provide program awareness to management and the workforce
- Develop rewards and recognition program to retain trained resources
- Collaborate with support resources, such as Legal and Training to ensure compliance
- Demonstrated experience in creating and implementing sucessful HR (workforce related) programs in order to support business changes over time
- Requires a Bachelor’s degree and 4-6 years of related experience or equivalent combination of experience and education
- Excellent organizational and communication skills
- Demonstrated experience in creating successful HR programs to support business growth and change
- Theoretical and practical knowledge
10
Senior Recruitment Consultant HR, Tokyo Resume Examples & Samples
- Clear career path and career opportunities
- Open, supportive, friendly and fun team to work with
- Significant earning potential
- Warm desk with established relationships with Fortune 500 clients
- Potential to fast track and become the Manager of the team
11
Zzzjunior HR Service Consultant Resume Examples & Samples
- Provide timely, courteous and professional customer service in English
- Keeping informed of HR policies and processes
- Advanced English written and verbal communication skills, with extensive telephone & computer skills
- Experience in a contact centre environment
- Open to fresh grad – HR Related course
12
HR Capability & Customer Experience Consultant Resume Examples & Samples
- Enjoying the opportunity to forge strong relationships with both the client and project team that will contribute to your growth and development
- 2+ years' related experience
- Experience leading the vendor selection process(client and supplier sides) including RFPs, RFIs, scoring and evaluating products and services
- Ability to interact at all levels of the client organization
13
HR Project Consultant Resume Examples & Samples
- Project management of large scale initiatives such as: BU Talent Review and YE Calibration and BU specific projects
- Ensures the preparation of BU workforce forecasts and data analytics, establishes HR metric definitions and controls processes; manages monthly headcount close process in coordination with manager population and develops quarterly CEO review templates for workforce related topics
- Provides consulting to multiple stakeholders on complex talent and workforce operational processes and initiatives and develops simplified processes and procedures
- M&A coordination including leading reviews and implementation of acquired company resource data into HR systems. Ensures correct HR system costs incorporated into business case, and establishes and oversees implementation timelines for validating and loading resource data
14
HR Delivery Consultant Resume Examples & Samples
- Evaluate HR business processes in co-ordination with the clients
- Optional: Specific experience with Payroll processes, including experience with legal and regulatory requirements for certain European countries
- Adapt proposed solutions to individual requirements
- Proactively identify potential risk and issues
- Apply a range of quantitative and qualitative techniques to rigorously identify client issues and synthesise analysis into clear, sound recommendations
- Bring in recommendations concerning tools and technologies for HR Operations
- Confidently deliver presentations to internal and external clients
- Plan, organize and structure own work and that of Analysts to manage time and effort effectively within project budget / profitability expectations
- Support stakeholders and project teams by accurately translating business requirements into proposed solutions
- Analyze Client’s business process and identify potential improvements
- Extract intellectual capital from engagement work and actively share tools, methods and best practices across projects
- Search for opportunities for cost savings and increased efficiency
- Propose IBM tools and solutions
- Closely cooperate with sales/solution/transition teams
- Background in Business Process Outsourcing
- 5+ years of experience in delivery of HR processes
- Experience in transition/change management/continuous improvement as an asset
- Previous experience in a consulting/business analysis as an asset
- Ability to cooperate with different departments/stakeholders
- Strong analytical skills, allowing to get a quick and accurate understanding of Client’s business processes
- Passion for learning and taking new challenges
- Strong team player with a critical, yet result-oriented and positive attitude
- Ability to challenge the status quo and drive improvements
- Strong analytical, interpretive and problem solving skills, including the proven ability to interpret large amounts of data, some of it ambiguous, and translate it into concise rational output that includes recommendations based upon core findings
- Ability to manage and reconcile input from various stakeholders both on IBM and Client side
- Excellent client facing skills with experience of international engagements. Ability to clearly articulate the value and rationale of the proposed solution in written, presentation and oral formats
15
Consultant, Business HR Resume Examples & Samples
- Collaborate with HR leadership to plan, develop, organize, implement, and evaluate the human resources function and performance within client group
- Prepare, coordinate and support practice managers/ business managers on disciplinary actions, terminations and reductions in force
- Prepare, coordinate and implement annual Avanade appraisal process
- Ensure all employees receive feedback and ensure all appraisals are completed and agreed on by leadership team before bonus is paid
- Prepare, coordinate and support Managers on disciplinary actions, terminations and reductions in force
- Participate and direct regional/Market Unit onboarding and employee engagement processes
- Participate in the development of your client group's plans and programs as a strategic partner but particularly from the perspective of the impact on people
- Continue improving the programs, policies, practices and processes associated with meeting the strategic and operational people issues of the organization
- Manage and update HR Databases / Systems and enable maximum benefit to be derived from the system
- Participate in HR Task Forces as assigned
- Deliver to HR Administration, Business Partner, Employee Relations focus areas
- Generalist background in compensation/benefits, HR administration, retention, and recruitment
- Demonstrated success in delivering employee programs that impacted/improved the success of an organization/department
- Expert knowledge of applicable regional employment laws
- Excellent written and verbal communication skills in both English and Mandarin
- Ability to work with staff at all levels within the organization
- Ability to take initiative with little or no supervision
- Maintains a positive outlook Works constructively under pressure
- Responds resourcefully when challenges arise
- Accepts responsibility for actions
- Adaptability for learning and change Effective presentations
- Demonstrated ability to develop and maintain relationships Sound judgment & decision making
- Ability to exceed customer expectation
- Solid organization & time management skills
- Bachelor's degree in HR, Business or Psychology recommended; Master's degree preferred
16
HR Insights & Analytics Consultant Resume Examples & Samples
- High Proficiency in Microsoft Access, PowerPoint, and Excel
- Minimum 2 years’ experience working in a client facing role in a large organization
- Strong attention to detail, analytical acumen, intellectual curiosity, creativity, and good communication skills
- HRIS Systems Experience and COGNOS a plus
- SQL, Tableau experience a plus
- Proficiency in statistical packages Eg. SPSS, SAS
17
HR Process Consultant Resume Examples & Samples
- Provide service offerings knowledge of additional Ceridian products to clients by
- Performing discovery to uncover potential for service offerings and utilize knowledge of current service offerings to achieve an optimal service agreement
- Selling services over the phone or in person
- Keep team apprised of status of assigned tasks or critical accounts
- Hold on-going status meetings and provide a project end-summary
- Provide on-site client assistance including individual troubleshooting, workflow analysis and benefit assistance
- Expert on System Reviews for HCM. Provides on-site consultative services of best practices
- Build and enhance relationships with prospects or clients
- Supply Functional and Technical expertise to effectively execute requirements definition, solution design, configuration, unit and integration testing, training and full deployment
- Apply internal and external benefits, payroll & HR operations knowledge and experience
- Broad and deep knowledge and experience of payroll and HR processes
- Deliver thought leadership to client stakeholders (both operators and executives)
- Navigate and influence the Ceridian organization
- Knowledgeable of organization and strong relationships with subject matter experts, process owners and executives
- Provide benchmarking and best practices feedback. Industry and competitive knowledge
- Evaluate technology and provide strategic recommendations
- Broad understanding of the Ceridian platform (what it can and can’t do)
- Provide problem solving and process improvement leadership internally and with clients
- Utilize leadership, communication and influence capabilities
- Assess an environment and provide executives with a summarized overview and set of recommendations for driving performance improvement and change
- Engage a broad range of internal and external stakeholders
- Motivate, energize and mobilize individuals as well as internal and external work teams to deliver results
- Apply structured process assessment and improvement skills
- Apply a broad range of Quality and process improvement tools and techniques (DMAIC, Lean, etc.)
- Identify and prioritize focus on the big impact variables
- Organize a process improvement strategy in the form of a program and/or project management plan
- Effectively communicate current status, completed tasks, future tasks and milestones in a way that all resources and stakeholders understand and are confident that the project is in control
- Assess risk accurately and work with stakeholders to deploy risk avoidance and mitigation strategies
- Bachelor’s degree or equivalent work experience required. Equivalent work experience in customer service, payroll/tax/time & attendance, human resources / benefits, accounting, computer applications or management information systems required
- Equivalent work experience in customer service, payroll/tax/time & attendance, human resources / benefits, accounting, computer applications or management information systems required
- 5+ years process, system and organization evaluation & development experience required
- Dayforce experience required
- Software Implementation experience required
- Broad understanding and ability to apply improvement methodologies that match the characteristics of the problem (e.g., DMAIC, DMADV, Lean, BPMS, Digitization, Org Design, etc.). 5+ years demonstrated experience
- Six Sigma Certification or equivalent
- Financial analytics and modeling skills
- Influence skills. Demonstrated results driving organization and process change
- Analytical, troubleshooting and creative problem solving skills
- Customer management skills. 2+ years prior experience in customer management role
- Broad thinker with the ability to assess the “big picture” … people, organization design, politics, system, process, etc
- Experience leading peer level client resources
- Use of Microsoft suite, including Visio or process flow technology
- Ability to write XML code
- Proven ability to document requirements, issues, and outcomes
- Practical knowledge of payroll and time systems, production environment and implementation practices
- Ability and willingness to travel to customer sites as needed (approx. 50%)
- Valid Driver’s License: Yes
18
HR Total Rewards Consultant Resume Examples & Samples
- Supports execution of internal cross border staffing processes in close alignment with the various Business Lines, mainly in APJ
- Supports consulting projects with country expertise and drives relocation cases within SAP’s Global Mobility policies and agreed upon service level agreements as a case manager
- Maintains an excellent, broad knowledge of Global Mobility topics, especially with regards to country specifics: immigration, social security, tax and permanent establishment risks
- Acts as a Country Expert for assigned countries and shares knowledge and expertise, including proactive input for the internal knowledge database and takes end-to-end ownership for International Business Travellers
- Responsible contact person for line managers, program/project managers, employees, HR Business Partners, Process Specialist to consult on Global Mobility related questions
- Requests exceptions and finds solutions for non-standard cases, as well as gives feedback for the global policy and ongoing process improvements
- Stays informed and gives and attends trainings/exchanges regarding Mobility topics (immigration, social security, tax)
- Escalates non-standard topics to the right people, includes all stakeholders in the consultation with the customer and finds solutions
- Provides advice and guidance as required by customers, colleagues and management to help aid business decisions
- Works closely with Mobility Consultants in other regions, as well as Mobility Specialists who are part of the Shared Service Center
- Bachelor or Master’s Degree in Business Administration, Law, Languages or comparable
- Project management skills and first experience driving technology driven initiatives with a focus on turning theory into action
- Highly quality driven and strong sense of urgency
- Strong ability to work in international & virtual teams
- Strong business Acumen
- Excellent escalation management skills
- Excellent presentation & rhetoric skills
- Fluent written and spoken English and German
- Basic knowledge in domestic and or international taxation rules and an interest to broaden knowledge
- Experience working in a virtual & multi-national team
- First work experience beneficial
- Consulting and customer service experience preferred
- Work experience in HR or specifically Global Mobility expertise preferred
19
HR Service Consultant for Recruiting Operations Dach-english & German Resume Examples & Samples
- Consults and proactively communicates with hiring managers and teams in terms of recruiting related questions / issues
- Screening and Pre-Selection of potential candidates
- Dealing with inquiries (phone, E-Mail) related to recruiting process in an efficient and professional manner
- University degree (business related fields of studies)
- Fluent in German & English (written and oral)
- Good communication as well as negotiation skills (oral and written) with customers
20
HR Business Development Consultant Resume Examples & Samples
- At least 2 years experience in Core HR Disciplines
- At least 1 year experience in HR Policy and Procedures
- Basic knowledge Negotiations
- At least 1 year experience in Manage Projects
- At least 1 year experience in Developing Client Solutions
- At least 1 year experience working with global teams
- Basic knowledge in HR Partner Experience
- Basic knowledge in HR Compensation Experience
- Readiness to travel 25% travel annually
- Master's Degree in Business/Management/Finance
- At least 3 years experience in Core HR Disciplines
- At least 2 years experience in HR Policy and Procedures
- At least 1 year experience in Negotiating HR solutions
- At least 2 years experience in Manage Projects
- At least 2 years experience in Developing Client Solutions
- At least 2 years experience working on International projects
- At least 2 years experience in HR Partner Experience
- At least 1 year experience in HR Compensation Experience
21
HR Tech Consultant Resume Examples & Samples
- Associate’s Degree in a related field or comparable experience
- Applicant Tracking (ATS) experience as a central administrator for the system
- Ability to influence and coach without hierarchical responsibility
- Ability to leverage technology and tools to communicate, track, document, and analyze the utilization of talent systems
- Familiarity with ATS/HRIS reporting tools
- Ability to engage and develop partners and primary system users
- ATS primary responsibility or ownership
- Taleo ATS experience
- Experience leading other talent system including performance management, succession, learning management or others
- Experience leading an ATS implementation
- Proven HR technology system leadership experience
22
Functional HR Solution Consultant English & German Resume Examples & Samples
- A challenging and multicultural work environment with the possibility for interaction with colleagues, customers and partners across EMEA & APAC
- Openness to work with different languages & cultures (you will support most of EMEA countries)
- Team spirit
23
Research Consultant, HR Practice Resume Examples & Samples
- Work closely with members to determine the strategic and operational challenges they face
- Use intimate knowledge of the root causes of member problems to develop hypotheses for guiding our product development (white papers, benchmarking reports, tools, training, diagnostics)
- Strive to develop insights and solutions that address members' major business problems
- Independently prepare research deliverables and additional service offerings
- Lift out and communicate key insights to members
- Set a plan for taking research products to market (including enabling frontline sales and service teams)
- Manage, coach and provide ongoing development to members of the research team
- Establish a cohesive and cooperative work environment for all staff
- Undergraduate degree required; graduate degree(s) strongly preferred
- Minimum of 4-7 years of work experience; consulting or strategic planning experience preferred
- Strong inductive and deductive reasoning skills
- Experience in hypothesis-driven research
- Ability to generate ideas that have an impact
- Basic quantitative facility developed through relevant coursework or work experience
24
HR Applications Technology Online Solution Consultant Resume Examples & Samples
- Maintain up-to-date knowledge and expertise in Oracle products. Deliver focused Oracle solution consulting expertise to help our customers understand the value of Oracle offering
- Develop customer-specific value propositions highlighting benefits and differentiators of Oracle compared to the competition
- Create and deliver customer presentations that articulate Oracle’s value to the customer
- Build and deliver compelling customer demonstrations to contribute to sales success
- Work closely with the sales team and customers throughout the sales cycle to ensure product selection
- Represent Oracle at online marketing events relevant to the industry
- Own the technical responses to tenders with help of the ecosystem
- Maintain up to date knowledge of competitive industry/product/solution offerings whilst ensuring competitive knowledge is used to win the product selection
- Deliver an outstanding customer experience remotely
- Very good understanding of IT market trends
- Bachelors or Masters degree
- Min 3+ years of experience in IT (Consulting, Presales, Development etc)
- Experience with HCM/HRMS Applications is must
- Experience on SaaS applications will be an added advantage
- Understanding of cloud architecture will be an advantage
- Technical skills required – Java, ADF, webservices, Scripting, HTML
- Cloud Integration Knowledge will be an advantage
- Understanding of Mobile development is an advantage – MAF, Phonegap, iOS app, Andriod app etc
- Most important is an eagerness to learn! Oracle has an incredibly broad (and growing) portfolio of industry leading products. If you find it interesting and fun to pick up a new product and master it in a very short timeframe, this is the place to be!
- Soft skills
- Understanding of a sales process
- Excellent communication skills, able to articulate complex messages very clearly. You are a story teller
- Openness to work with different languages & cultures
- Customer focus: you won’t be satisfied until the job is done with the right quality for our customers
- Ability to work in (virtual) teams. To get a specific job done often requires working together with many colleagues, partners and customers spread out in different countries
- Problem solving and innovation is at the core of what we do
- Experience in delivering presentations remotely
- Ample opportunity to train on new products and to develop new personal skills
- A combination of deploying technical knowledge and sales abilities
- A challenging and interesting work environment with the possibility for interaction with colleagues, customers and partners
- Attractive salary and benefits
- Excellent possibilities to develop yourself and your career
25
Cognos HR Integration Consultant Resume Examples & Samples
- Bachelor’s Degree or higher in an IT, IS, or business related field
- Some experience with a business intelligence software
- Some experience in requirements gathering and analysis
- Some experience using RDMS like Oracle, DB2, Sybase, or SQL Server
- Some experience with visualization BI tools like Cognos, Tableau, Business Objects, MicroStrategies, OBIEE, Spotfire, SAS or QLIKVIEW
- Some experience of developing or working with SQL
- Working knowledge of Statistical Modeling
- Experience working with multi-dimensional cubes
- Experience with data modeling and working with queries
- Some experience of developing or working with any of the following languages: SQL, Javascript, Java, CSS, HTML, HTML 5, PHP, or C
26
HR-workforce Technology Consultant Resume Examples & Samples
- 4-6 years of related experience in HRIS/Human Resources
- Strong understanding of SAP SuccessFactors design, structure, functions, processes
- Strong familiarity with data analysis and solving business needs using HR systems
- Understanding of project management methodology
- Ability to troubleshoot and analyze complex data issues to determine cause
- Ability to work both independently and collaboratively in a team environment
- Ability to communicate verbally and in writing to present and provide clear, sequential and logical information and instructions to team members, HR representatives, vendors at all organizational and varying technical skill levels
- Proficient in Microsoft Excel, PowerPoint, Word & Project
- Previous HR system experience, desirable
27
Consultant, HR Service Centre Project Lead Resume Examples & Samples
- Creating and monitoring the plan for assigned projects impacting the HRSC. This includes the project plan, the resource plan, the risk and issues log. It includes monitoring and communicating periodic status, following up on open items and communicating the status to all levels of stakeholders. For larger projects power point presentations may need to be created and presented for executive steering committee meetings
- Developing the end-to-end process map of any new or enhanced HR process change. Changes may be needed due to HR program or policy enhancements, technology advancements, or regulatory changes
- Manage the reporting requirements for the HRSC both internal and external e.g National Office of Statistics Surveys where required
- Documenting business requirements of any new HR process change to support needed technology updates
- Coordinates User Acceptance testing for the EMEA HRSC of new systems or new features of existing systems
- Supporting end users through any change through effective training, coaching and support. Create and deliver the most effective form of training for new processes and technology updates
- Monitors and analyzes all metrics/ service level agreements (SLAs) established for the HRSC. Determine root causes and process improvements for SLA failures and report the findings to the HRSC Teamlead
- Work closely with the Global HRSC teams and Project resources to ensure consistency and streamlining of tasks/ projects where possible
28
PM / PMO Consultant ESP HR Resume Examples & Samples
- Be responsible for the development and maintenance of an integrated project plan across all phases, waves and go-lives for the implementation of the new HR model by working closely with regional and global teams
- Lead the day-to-day project management activities including overall program status and report/align regularly to EMEA PMO Lead
- Maintain Risks, Actions, Assumptions, Issues, Dependencies and Decision logs and update them on a regular basis (weekly / as appropriate)
- Collaborate closely with the HR ESP (Enterprise Standards and Productivity) Functional Leads to integrate enterprise-wide dependencies and risks into project planning efforts
- Provide input to the prioritization of program activities and objectives based on knowledge of project plan, resources, and budget
- Adhere to the HR ESP Project Governance model
- This role will work closely with Regional HR ESP Process and Implementation leads and aligns closely with the Change Management, Communications and Training teams as well as the OneHR leader in the cluster/country. It will report directly to EMEA ESP PMO HR Lead with dotted reporting to HR ESP Program Director
- 8 - 12 years of experience is required in large scale Program & Project Management involving Transformation
- Experience within a complex and highly matrixed organization, preferred in a regional or global environment
- High Proficiency in Project Management software (i.e. MS Project)
- Knowledge of techniques, tools and theoretical and practical aspects of project and portfolio management
- Strong experience in planning, risk management and change management
- A proven track record of influencing, and relationship building skills that inspire trust and quickly build credibility between key stakeholders
- Experience consulting with senior executive teams to manage and prioritize projects and investments to design and implement integrated project plans
- This position will be based in Pinewood, Wokingham (UK) or Zug (Switzerland) and will require approximately 20% domestic and international travel. This is a project role and planned to support the regional go-lives. Good communications skills in local language along with English desirable but not mandatory
29
PM / PMO Consultant HR ESP Resume Examples & Samples
- A minimum of 12 years of experience is required with a minimum of 8 years in large scale Program & Project Management involving Transformation
- Experience within a complex and highly matrixed organization is required
- Experience of working regionally or globally is preferred
- Experience of managing and implementing process improvement for shared services programs is highly preferred
- High Proficiency in Project Management software (i.e. MS Project) is required. - Knowledge of techniques, tools and theoretical and practical aspects of project and portfolio management is required
- Strong experience in planning, risk management and change management is required
- Experience with Human Resource processes is desirable but not mandatory
- PMP Qualification or equivalent is preferred
- Experience consulting with senior executive teams to manage and prioritize projects and investments to design and implement integrated project plans is required
- A proven track record of influencing, and relationship building skills that inspire trust and quickly build credibility between key stakeholders is required
- Good communication skills in local language along with English desirable but not mandatory.Human Resources
30
HR Service Consultant / Recruiter Resume Examples & Samples
- Consult and proactively communicate with hiring managers and teams in terms of recruiting related questions / issues
- Effective handling of the contract offer process
- Preparation of Works Council hearings
- University degree (business related fields of studies) preferred
- Profound knowledge of MS Office (especially Excel, PowerPoint, Outlook)
- Very strong organizational skills
- Basic Recruiting process knowledge as well as knowledge of SAP HR programs preferred
- Gain first work experience in one of the best run global companies in a highly dynamic and fast growing industry of IT worldwide
31
HR Total Rewards Senior Consultant Resume Examples & Samples
- Provide TR support to other Market Units in EMEA South as needed
- Understands the business dynamics and the part that Total Reward plays in managing the attraction and retention of key talents in support of business goals, and able to provide Total Reward thought leadership and best practice
- Assumes responsibility for the creation, delivery and adoption of sometimes complex and innovative Total Reward products and solutions in line with strategic objectives, financial budgets, legislative, regulatory and business requirements as requested by the Board, Senior HR Leadership and the business
- Drives and manages the year end cycle to ensure timely and accurate completion. Throughout the cycle ensures regular and timely communication is provided to local and global managers, and provides detailed briefings to HR and other stakeholders as required
- Assesses best practices and creates specific Total Reward strategies and solutions based on business requirements and in close collaboration with representatives from the business and the HR Business Partner community ensuring that solutions are managed within available internal systems and processes
- Works in close collaboration with other TR & HR teams on improving the efficiency and effectiveness of the end-to-end Total Rewards processes, practices and procedures within one or more topic areas
- Supports operational work to implement Total Reward programs and plans, manage projects across geography, and ensures plans and programs are legally compliant, market competitive and cost effective
- Designs and manages of all benefits programs and management of relationship with vendor
- Conducts competitive market intelligence/analysis through regular benchmark survey participation and pulse surveys. Maintains an active network of compensation & benefits professional colleagues across the high tech industry
- Total Rewards Strategy & Planning
- Reward Design & Management
- Reward Payment & Processing
- Reporting & Analytics
- Stakeholder Management
- Bachelor or Masters in Business Administration/HR or comparable field
- At least 6-8 years’ experience in a professional Total Rewards role covering all aspects of Total Rewards, specifically relating to the geographical area of responsibility
- Experience within a global/multinational company
- Knowledge of compensation & benefits regulations for the geographical area of responsibility
- Experience in managing multiple projects
- Able to work flexibly including out-of-hours calls and some travel
- Good communication and influencing skills
- Able to establish good working relationships across all lines of business, different business needs
32
Payroll Consultant HR BPO Resume Examples & Samples
- Provide support to our client application user which includes instruction, navigation, troubleshooting, maintenance and evaluations to determine solutions and alternatives
- Ensures proper, timely follow-up on assigned cases to ensure service level agreements and that the client experience is seamless, builds trust in ADP as a service provider
- Respond professionally and timely to client regarding the use of WFN (Payroll, Time & Attendance, HRB modules)
- Use resources to research and respond to client inquiries requiring guidance on how to address a wide variety of payroll, pay practice, payroll tax questions and statutory and regulatory changes
- Responds to & resolves all incoming telephone calls and/or email inquiries from clients; delivering the highest level of customer service within expected timelines
- Complete complex projects for clients, such as calculation updates, special reports, and company set up or trouble shooting activities
- Review and create internal documentation to support responses to payroll practitioner questions
- Identifies, recommends, or refers any issues or opportunities which arise from client queries to the appropriate internal ADP Team
- Gains a broad understanding of ADP's multi-modular Payroll, Time and Attendance and HR application including the many complex features and configuration options
- Learns, understands, maintains and contributes to internal support processes. Proactively seek ways to provide a better service experience for clients, recommending enhancements to products and support processes
- Assists in the training of less tenured or new hired associates on product knowledge, process and procedures
- Provide feedback and suggestions on products, issues, processes and procedures to enhance efficiency and continuous improvement
- Advance knowledge TLM/EZLM an asset
- Minimum 3 years' experience in Payroll ADP Product knowledge in WFN, Mainframe and TLM is an asset
- Superior client service skills (both verbal and written) and strong active listening skills
- Effective communication skills Ability to collaborate & work effectively within cross functional teams
- English/French Bilingualism is strongly preferred
33
HR Project Consultant Resume Examples & Samples
- 2-3 years work experience with SAP HCM
- Experience with cloud solutions is a plus
- Proficiency in Data Management - data security, compliance and accuracy, quality management
- Advanced knowledge of HR processes
- Experience with project administration and coordination
- Ability to work under pressure towards deadlines
- Professional communication skills
- Excellent written and spoken English
- Customer oriented, attentive to detail, results-driven, team player
- Diverse work environment with exciting development and growth opportunities within the SAP group
- International business network for you to leverage
- Interesting non-working activities (volunteering, charity, sport events etc.)
- Brand new and ultra-modern office space in Metronom building directly at metro station Nove Butovice
34
HR Project Consultant Resume Examples & Samples
- Are you a highly analytical problem solver?
- Do you love working with numbers?
- Are you punctual, reliable, and efficient?
- Are you a great individual contributor as much as a team player?
- Min. 2-3 years of professional experience in related area at SAP
- Degree in Business Administration, Business Informatics or similar
- Experience in SAP Enterprise Analytics area and/or supporting functions like HR, shared services or Controlling is a clear advantage
- Affinity for data and reporting system driven working environment: “strong sense for numbers”
- A high level of proficiency in Microsoft Excel demonstrated through the ability to utilize advanced functionality, for example pivot tables, logical and statistical formulas, lookup and reference formulas
- SAP BW, would be a plus
- Experience in the design and modelling of reporting concepts would be a plus
- Passionate to deliver high quality reports in time and with absolute data accuracy
- Customer focus and strong service attitude as a core value
- Passion to drive change - design thinker mentality with great motivation, flexibility and agility
- Effectiveness in problem-solving, results oriented, but focused on quality, pragmatic and hands-on person
- Team player attitude enjoying to work within an international team across all continents
- Fluent business English language skills is a must
35
UK HR Member Services Consultant Resume Examples & Samples
- Proven track record in HR generalist for at least 1-3 years or equivalent educational experience
- Ability to work effectively as part of a remote team, working independently when required
- Computer literate & highly proficient in using Word, Excel & Outlook
- Experience using MS Office
36
HR Transactions M&A Consultant Resume Examples & Samples
- Work with M&A Engagement Managers and M&A Coordinators on US and multi-national M&A projects for private equity and corporate clients, involving single or multiple lines of business, to provide leadership in the delivery of client solutions by
- 3 - 7 years in consulting environment with client-facing, M&A and project management experience strongly preferred
- Experience is one factor to be considered in hiring and promotion decisions. Education, knowledge, skills and abilities, performance and market demand will also be considered. The following are general guidelines and will not restrict or require any specific hiring or promotion decision
- Ability to manage projects and work of moderate complexity and scale
- Significant personal initiative and professional drive. Ability to be successful in a fast-paced, changing environment including travel. Willingness to work at the pace and in the hours required by client M&A activity
37
HR Service Consultant Resume Examples & Samples
- Drive lean logistics activities, including prioritization process, results tracking, and reporting
- Work with operations teams to ensure standard driven processes are in place and to share best practices across teams
- Work with key stakeholders to ensure new technology functionality is understood and optimized to ensure greatest value
- Manage and contribute to key projects as directed by HRS leadership
- Work collaboratively with HR Ops team leads to identify improvement opportunities, workflow efficiencies, etc
- Lead and manage continuous improvement activities, ensuring that we have the processes, organization, and technology required to meet HR Ops strategies and objectives
- Collaborate with key stakeholder to better understand joint opportunities to improve processes and reduce variation through improved logistics processes and capabilities
- Work is guided by long-term objectives
- Bachelor's Degree required; 12-15 years of relevant experience in Six Sigma or Lean processes implementation with a Black Belt Certification with experience in Strategic planning and development, project management, and process development
38
HR Service Consultant Resume Examples & Samples
- Following and timely completion of signing / approval processes and contract processes for new hires
- Maintaining employee personnel files
- Following the flow of all kinds of documents including visa documents and signed payslips
- Archiving all documents and records in electronic database and as hardcopy according to procedures
- Administration of benefits
- Maternity / parental leave consultation and administration
- Follow up with PY Provider on Social Security registrations / deregistrations
- Ensures statutory / employment law and company policy compliance in Turkey
- Take an active role in global HR projects and contributing to the improvement of all HR activities and processes
- Business Degree
- Working knowledge of employment laws compliance requirements, compensation & benefits in Turkey
- Knowledge of social security legislations
- 3 years of work experience in similar role in HR
- Presentation skills
- Experience working in multinational environment
39
Consultant, HR Financial Performance Resume Examples & Samples
- Responsible for financial support of HR function -- teaming with HR and Finance leaders, which includes leading the plan and forecast processes, as well as ad-hoc reporting, analysis and business decision support
- Leads and manages HR budgets with HR leadership
- Create and maintain HR organizational structures
- Tracks organizational transition costs
- Prepare forecasts, reporting and variance analysis of expenses, headcount, and capital including the OneHR project on a monthly basis
- Communicate findings to senior management via formal presentations, standard management reporting on periodic/quarterly/annual basis
- Assist managers in understanding the financial impact of business decisions, and provide guidance regarding corporate procedures
- College degree in Business, Finance, Computer Science or Statistics and 8-10 years’ experience performing financial and analytics work
- Experience in Business Intelligence and data mining including ability to understand SQL and other coding languages
- Excellent oral and written communication skills including ability to organize and present information in a clear and concise way to executive leaders
- Strong leadership and multi-tasking abilities
- Must have a track record with building relationship with key leaders and finance
- Strong background in data analysis, decision support software and the use of tools to perform complex analytics
- Strong background in budgeting, financials and financial analysis
- Ability to work a flexible schedule based on department and store/company needs
40
Senior Consultant, HR Resume Examples & Samples
- Provide HR business partner support across key areas including talent acquisition, compensation, employee relations, organizational development, compliance, HRIS, and training
- This role will also provide reporting & analytics support helping to synthesize data, glean insights, and develop executive presentations with a variety of audiences, all the way up to the CHRO and Executive Committee members
- Provide coaching to associates and front line managers as needed
- A minimum of four years of Human Resources experience is required
- Analytical skills - spot what needs to be don and think through to efficient completion
- Have strong collaboration and teamwork skills and an ability to flex your style when needed to drive results
- Solid business acumen and a willingness to ask “why” and drive continuous improvement
- Ability to communicate your findings and project work concisely and confidently
- Ability to demonstrate critical thinking skills
- Communicate the ability to demonstrate succeed
41
HR Service Consultant Resume Examples & Samples
- Ensures appropriate HR Process Execution
- Build strong partner relationship
- 2-3 years working experience in HR. Knowledge in one or more of these areas: general HR, Benefits, Compensation,
- Bi-lingual skills as needed based on region (English + Spanish language)
42
HR Service Consultant Resume Examples & Samples
- Perform in-depth resolution for high level, complicated case management issues
- Escalation/Resource Coordinator. Serves as liaison to parties internally/externally to Human Resources, vendors, etc. to resolve escalated issues. Decision point for undocumented escalation avenues
- Exit counselor for terminations: Ensures understanding of benefits plans, coordinates with other departments to complete transition
- Leave Counseling: Helps employees navigate the various leave options including STD, LTD, FMLA, ULOA, and Parental Leave. Coordinates with all departments necessary
- Retirement Counseling: Assists eligible employees in understanding options and transition to retirement
- Coordinates and approves Benefit Changes for active and inactive employees
- Coordinates updates for compensation and data changes for active and inactive employees
- Coordinates resources to assure SLAs are met
- Coordinates with HR Manager on departmental quality initiatives
- Project Manager for continuous improvement initiatives
- Responsible for conducting and/or coordinating training for the HR unit on processes, procedures, workflows, skills, technologies, etc
- Serves as HR Service Unit liaison for multiple systems to include Workday, FACETS, HRHD/Salesforce (Help Desk); IVR/Telephone; etc
- HRHD/Salesforce (Help Desk) Manager: to include Knowledge Database Management; HRHD Reporting; Updating/maintaining HR Service Unit process, procedures, training guides/job aides, and workflows
- Serves as liaison for HR Business Unit Consultants, Total Rewards, Compensation, Talent Acquisition, Wellness, HR Technology, Talent Management, Diversity, Employee Communications, and Employee Legal
- Minimum of 5 years experience in Human Resources or equivalent business experience required
- HR experience with specializations in one or more areas (e.g., Benefits, HRMS, Recruiting) preferred
- Call center experience (understanding of how to log/track/update inquiries, call routing, workforce management/scheduler, etc.) preferred
- Proven ability to learn and effectively use multiple business applications required (Workday strongly preferred)
- Strong background/in depth knowledge of BCBST Benefits
- Excellent interpersonal skills required
- Solid Microsoft Office skills required (Outlook, Word, Excel and PowerPoint)
- PHR/SPHR designation preferred
43
Consultant, HR Bus Partner Resume Examples & Samples
- Supervises, with operational focus in area of functional expertise
- First level of management with human resource responsibilities
- Analytical ability
44
HR Service Consultant Resume Examples & Samples
- Handle and take responsibility for processes and questions relating to personnel administration (e.g. supplements to employment contracts, certificates, references)
- Holding presentations for new hires in English, virtually for the regular onboarding sessions
- Answer queries of employees and managers via HR ticket, E-mail, phone, or face to face
- Contact partner and provide administrative support for HR business partners, managers, and employees in all issues relating to labor law
- Work closely with other teams within the HR organization, personnel officers, works council and different specialist departments within SAP
- Participating in projects and special activities
- Work with other team members and other Local HR Service team members of Local HR Services EMEA (Europe, Middle East & Africa) sharing knowledge on topics that are either a current specialist topic or require learning
- Coordinate training sessions with external vendor on site
- Degree in business administration, specializing in Human Resources respectively business or commercial apprenticeship plus further training as an HR business clerk
- High standards of reliability and integrity
- Quality driven, accuracy, and attention to detail
- Ability to plan and organize work well on own initiative and without supervision, must be motivated and self-driven
- Pleasant, confident manner on the phone and in person, and a distinctive customer orientation
- Ability to keep a clear head when things get hectic
- Enjoyment of working in a virtual team and interested in a range of different tasks
- Excellent knowledge of Microsoft Office products, specifically in Excel
- Fluent speaker level in German is a must
- Knowledge of SAP® ERP application is an asset
- Work experience in IT industry
- Initial experience in the area of Human Resources and administration
- Willingness to collect HR experience and develop in the area of general Human Resources
45
HR Service Consultant Resume Examples & Samples
- Apply Recruiting strategy
- Effective screening & selection
- Actively contributes in meetings with hiring managers
- Proactively communicates with hiring managers
- Active issue identification, resolution and problem solving
- Responsible for necessary administrative tasks associated with this role in collaboration with other HR teams as necessary
- Dealing with enquires (phone, email) related to recruiting process in an efficient and professional manner
- Creation of requisition in ATS (Applicant tracking System)
- Ability to review resumes against predetermined set of skills from a variety of functional areas (Development, Services, Consulting, Marketing, etc)
- 2 - 3 years’ experience in the area of recruiting
- Previous experience in processing visa and immigration cases is a plus
- Bachelor’s Degree or comparable experience, Masters student a plus Professional Training & Certification
- MS Office (Excel, Word, Outlook, PowerPoint)
- Snag it or another screen capture tool a plus
- Relation & trust building
- Recruiting process knowledge
- Ability to work effectively in virtual team
- Motivated, works in an independent way
- Quality driven
- Experienced in customer communication
- Ability to manage a number of different systems and databases in parallel
46
HR Project Consultant Resume Examples & Samples
- Create and maintain project documents through consistent use of EY project tools e.g. project plans, governance models, roadmaps, actions logs, project charters, risks and issue logs
- Consult and collaborate to build robust relationships across all UK TSS Service Teams, HR Services and Regional stakeholders, to ensure best practice is shared and to guide project deployment
- Contribute to the overall development of UK TSS by encouraging change and identifying areas for efficiencies aligned to EY’s global systems landscape
- Coordination of multiple project deployments. Previous projects include the deployment of a Global HR system (GHRS), the integration of a new benefits provider and benefits platform and deployment of a new global reporting and analytics tool (People Insights)
- Leverage subject matter experts opinions to shape and employ best practice methodology
- Utilise judgement of priorities, current issues and knowledge to review and respond personally to queries via telephone or e-mail: take ownership of enquiries and ensure issues are referred onto the appropriate person accurately and in a timely fashion, ensuring closure
- Excellent communication and interpersonal skills with the ability to forge strong working relationships within Talent Shared Services (TSS) and internal/external teams
47
HR Service Consultant / Recruiter Resume Examples & Samples
- Previous work experience in the area of recruiting / HR would be beneficial
- Basic Recruiting process knowledge
- Knowledge of SAP HR programs
- Experience in customer communication
48
HR Service Consultant Resume Examples & Samples
- Work with internal technical support, various production departments and additional ADP Service hubs as needed to identify a resolution
- Consistently monitor open client issues until successful completion, providing timely follow up. Quote the future resolution commitment to the client based on a clear evaluation of the open case
- Respond professionally and timely to client incoming phone calls and/or emails. Communicate directly with clients via phone, email and/or remote diagnostic tools to resolve these issues
- Handle client requests relating to products or services ranging from routine inquiries and basic application navigation to complex problems and difficult troubleshooting issues. This includes investigating, researching, analyzing and testing outcomes in order to resolve client questions and/or problems the first time
- Handle critical and/or escalated client issues, which may require working directly with additional ADP Service hubs) to ensure client satisfaction. Use solid judgment and escalate resolvable or concerning issues to a higher level of support or to management as appropriate
- Provide critical and accurate statutory information to clients in payroll or HR areas, such as tax filing and/or benefit administration. Use the various knowledge bases, resource materials and appropriate websites to locate answers and solutions for issues
- Maintain appropriate records of client contact through the CRM (ie. Siebel) ensuring that case notes are professionally written and that they thoroughly and accurately detail the problem and the proposed resolution
- Continually upgrade knowledge and skill base relating to new product roll outs, existing products and statutory/legislative changes
- Advanced Internet and MS Office Skills (Word/Excel) required· Excellent communication and analytical skills with the ability to translate analytical findings into actionable solutions/processes
- Minimum 3- 5 years’ experience in Human Resources
- ADP Product knowledge in WorkforceNow (WFN) is an asset
- Advanced Internet and MS Office Skills (Word/Excel) required
- Excellent communication and analytical skills with the ability to translate analytical findings into actionable solutions/processes
49
Hris Consultant, HR Core Systems Resume Examples & Samples
- Meet regularly with stakeholders and vendors on compensation projects, business requirements, deliverables, areas of improvement and system roadmaps in these areas
- Provide end-to-end systems project implementation for annual Compensation Planning programs (Merit, Equity and Bonus)
- Compensation program responsibilities include project planning and analysis, requirements gathering and documentation, business process mapping and redesign, system configurations, testing, deployment, cutover coordination, training and system post go live stabilization
- Lead and facilitate meetings for compensation planning, discovery, prototype review and testing sessions. Maintain meeting minutes that are actions and decisions focus
- Collaborate with Compensation team and system vendors for data conversion/data load activities; including rigorous auditing process to ensure data accuracy is achieved
- Liaise with other HRIS teams including Integration, Reporting, Talent and Support to identify opportunities, risks and impact areas
- Manage Peoplefluent and Workday ongoing maintenance for Compensation (configuration set up, business processes and data updates)
- Resolve system issues and trouble shoot for annual Compensation Planning as escalated by HR support services
- Review functional enhancement in Peoplefluent and Workday; work with HRIS Managers, Compensation and other HR business owners to prioritize rollout of new functionalities
- Document internal processes and audit procedures to ensure data integrity of systems
- Escalate process change requests, system enhancements or any other major resource requests to HRIS management team for approval/prioritization
- Support HRIS Reporting team with functional configuration knowledge to ensure any critical issues in relation to HR Programs are resolved quickly
- Bachelor’s Degree in Business, Information Systems, or related discipline
- Strong understanding of and experience managing Compensation Planning Programs for merit, bonus and equity
- Previous HRIS experience with Workday HCM and Workday Compensation
- Experience using Peoplefluent for Compensation planning is preferable
- Experience with Workday Talent module is an advantage, but not essential
- Organizational skills with the ability to balance multiple demands and thrive in a collaborative and fast-paced environment
- Building Work Relationships -Developing and using collaborative relationships to facilitate the accomplishment of work goals. Using appropriate interpersonal styles to establish effective relationships, interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions
50
HR Service Consultant Resume Examples & Samples
- Support Mergers & Acquisitions
- Work well on own initiative and independently without supervision, must be self driven and motivated
- English & German language skills written and spoken fluently is essential
- 1-3 years of work experience in HR
51
Consultant, HR Bus Partner Resume Examples & Samples
- Minimum of 8+ years of HR client facing functional experience with at least 3+ years of HR Business Partner experience
- Preferable experience of working in global hi-tech organization
- Demonstrated success in critical thinking, mature judgement, coaching including projecting confidence in every interaction by virtue of executive presence
- Deft and ease in communicating effectively via all mediums, especially during stressful situation and demonstrate a desire and affinity to play a critical role in the business/function leadership organization
- Comfortable in negotiating, influencing and resolving challenging situations which has high impact human capital issues and or business results
- Ability to function effectively in ambiguous and matrix environments often thru influence
- MBA or equivalent
