Computer Consultant Resume Samples

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D Hickle

Devon

Hickle

802 Sterling Crest

Los Angeles

+1 (555) 707 4835

802 Sterling Crest

Los Angeles

Phone

p +1 (555) 707 4835

Experience Experience

Boston, MA

Computer Srvcs Consultant

Boston, MA

Gerlach, Erdman and Huels

Boston, MA

Computer Srvcs Consultant

Performs analytical, technical and administrative work to plan, design and install networked and stand-alone computer systems for classrooms and/or offices
Performs evening, weekend or holiday work if necessary to meet deadlines or solve specific problems
 Performs evening, weekend or holiday work if necessary to meet deadlines or solve specific problems
 Develops system documentation and user support procedures
 Perform other related duties as assigned or requested
 Stay informed of new developments and technologies in IT and instructional technologies
 Assists in maintaining records and inventory of IT resources

Philadelphia, PA

Computer Services Consultant

Philadelphia, PA

Ratke-Walker

Philadelphia, PA

Computer Services Consultant

Capacity to work with a wide variety of technical and managerial personnel to solve complex problems
Provides support for computer hardware, software, peripheral devices, and network-related issues
Develops system documentation and user support procedures
Assists in maintaining records and inventory of IT resources
Implements security related procedures such as office opening and closing routines, recognition of duress signals and key controls. Coordinates security activities with University Public Safety Department. Promotes and maintains standards for security conscious awareness and behavior. Maintains knowledge of university’s crime prevention and suppression programs and services. Ensures dissemination of security related information to staff
Perform other related duties as assigned or requested
Stay informed of new developments and technologies in IT and instructional technologies

present

San Francisco, CA

Computer Assisted Data Analysis Consultant

San Francisco, CA

Kuphal and Sons

present

San Francisco, CA

Computer Assisted Data Analysis Consultant

present

Do a hybrid thematic analysis (deductive / inductive) assisted by the NVivo software to understand the lessons drawn from current and past evaluations
Consult with UN Women to determine the themes of the project, list out attributes and values and the queries that will answer the user’s questions
This will imply a number of actions, including
Import and organize into NVivo the entire relevant corpus as data source
Identify in the GATE all evaluation reports that are related to the different impact areas of UN Women’s programmes
Explore various coding strategies and pick the strategy that is likely to get the most from the collection of evaluation reports
Do cases nodes (e.g. NGOs partners, teams, individuals) and assign characteristics (e.g. projects, years, sociodemographic data) in order to follow the programs evolution and theirs adaptation to various context and communities

Education Education

Bachelor’s Degree in Information Technology

Kent State University

Bachelor’s Degree in Information Technology

Skills Skills

Ability to provide technical support, good customer support skills, and professional demeanor
Basic computer hardware troubleshooting knowledge
Friendly presence and helpful attitude; good interpersonal skills and ability to work well with others
Good written/verbal communication skills and good customer service skills
Basic networking knowledge including TCP/IP, Firewalls, and 802.11
Basic networking knowledge
Ability to work independently
Knowledge of installing and troubleshooting hardware and software on Windows 7/8/10 and Macintosh OS X computers
Good organizational skills for scheduling, training users and delivering equipment
Ability to lift up to 50 lbs

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Computer Services Consultant Resume Examples & Samples

Provides support for computer hardware, software, peripheral devices, and network-related issues
Assists in the use of computing resources for research, teaching and other scholarly activities. Collaborates with staff and facu lty to incorporate new software and computing methods
Deploys new hardware and software, provides testing as needed
Responds promptly to end user needs and escalates issues accordingly
Submits and updates service tickets via the ticketing system
Provides for the training of department staff and end users in hardware and software
Interacts with hardware and software vendors to establish or maintain supportive relations
Networks with professional counterparts inside and outside the university. Participates in professional associations to stay informed of new developments and technologies
Implements security related procedures such as office opening and closing routines, recognition of duress signals and key controls. Coordinates security activities with University Public Safety Department. Promotes and maintains standards for security conscious awareness and behavior. Maintains knowledge of university’s crime prevention and suppression programs and services. Ensures dissemination of security related information to staff

Computer Services Consultant Resume Examples & Samples

Provide first level computer support for faculty, staff, and students; escalates requests/issues as appropriate to the management
Set up, administers and maintains classroom computers as directed
Support set up and tear down of A/V equipment for meetings and/or events
Assists in maintaining records and inventory of IT resources

Computer Services Consultant Resume Examples & Samples

Assists in the ongoing support of computer environments campus-wide, with special efforts geared to the computer user rooms. Provides workstation technical support and basic trouble shooting for network printers and multi-function devices
Assists with end user questions and problems. Works with basic equipment and simple applications
Provides user account management assistance (e.g.creation,password reset and deletion)
Assists in manning a telephone hot-line
Assists in training student consultants and/or users
Conducts hands-on training sessions and instructional classes for students, faculty and staff
Assists in the development of user and security procedures
Assists in the maintenance of software and documentation libraries
Stays informed of new developments and technologies
The university reserves the right to add or change duties at any time

Computer Services Consultant Resume Examples & Samples

Bachelor’s degree in IT‐related studies preferred but not required. Combined experience/education may substitute for minimum education
Experience supporting Mac OSX and Microsoft Windows operating systems
Entry level understanding of computer networks, systems administration practices, and different hardware platforms
Ability to take ownership of tasks from start to finish keeping all stakeholders updated on progress

Computer Services Consultant Resume Examples & Samples

Possesses a Bachelor’s degree or an equivalent combination of education, training, and experience
Must possess a minimum of 2 years of experience in the Information Technology field
Must possess a minimum of 2 years of experience with operating systems, applications, hardware, and peripherals
Must have experience with both Windows and Mac operating systems
Demonstrated knowledge of computing networks and troubleshooting
Demonstrated knowledge of customer service and customer communication in multiple forms
Typically possesses experience with service operations: incident, request, problem, and identify management
Typically possesses 2 or more years of experience with help desk support
Ability to coordinate multiple projects and adjust to changing priorities in a fast paced environment
Provides user account management assistance (e.g. creation, password reset and deletion)
Bachelor’s Degree in Computer Science
CompTIA IT Fundamental/A+/Network+/Project+/Security+/Mobility+
3 years of experience in customer service
3 years of experience with help desk support

Computer Srvcs Consultant Resume Examples & Samples

Provides technical support, assistance and consultation to faculty, students and staff. Manages user accounts, provides permissions/email account sharing, and creates/deletes shared server folders. Resolves, escalates or refers technical problems as appropriate
Performs analytical, technical and administrative work to plan, design and install networked and stand-alone computer systems for classrooms and/or offices
Installs and troubleshoots software and hardware

Computer Services Consultant Resume Examples & Samples

Performs analytical, technical and administrative work to plan, design and install networked and stand-alone computer systems for computer user rooms, computer classrooms, offices, etc. Provides replacement recommendations and budget estimates as requested. May assist with assigned area’s technology asset management
Analyzes user needs and evaluates new products; recommends hardware and software purchases. Collaborates with other units to improve access to and maximize use of computing resources
Installs and troubleshoots software and hardware. Performs backup and system restore procedures as assigned
Provides technical support, assistance and consultation to students, faculty, staff and/or lower level consultants on assigned areas. Answers questions on-site or via telephone. Manages user accounts, provides permissions/email account sharing, and creates/deletes shared server folders. Resolves, escalates or refers technical problems as appropriate
Develops documentation, user procedures and security procedures. Contributes to the establishment and maintenance of software and documentation libraries
Conducts hands-on training sessions and instructional classes in hardware and software applications for students, faculty and staff

Computer Services Consultant Resume Examples & Samples

Provides technical support, assistance and consultation to staff and/or lower level consultants on assigned areas. Answers questions on-site or via telephone. Manages user accounts, provides permissions/email account sharing, and creates/deletes shared server folders. Resolves, escalates or refers technical problems as appropriate
Conducts hands-on training sessions and instructional classes in hardware and software applications for staff
Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time

Personal Computer Consultant Resume Examples & Samples

Ability to provide technical support, good customer support skills, and professional demeanor
Good written/verbal communication skills and good customer service skills
Friendly presence and helpful attitude; good interpersonal skills and ability to work well with others
Good organizational skills for scheduling, training users and delivering equipment
Hardware and software troubleshooting skills
Familiarity with the University’s e-mail systems, general productivity applications such as Microsoft Office, scanning software, Internet tools, etc
Knowledge of installing and troubleshooting hardware and software on Windows 7/8/10 and Macintosh OS X computers
Basic computer hardware troubleshooting knowledge
Ability to commute to different locations around campus
2+ years providing software and hardware support in a team environment
Familiar with computer terms such as VGA, HDMI, GPU, DDR, HDD, SSD, VPN, etc
Has custom built a computer or upgraded various parts inside of a computer
Has a flexible work schedule
Interest and motivated to learn

Computer Assisted Data Analysis Consultant Resume Examples & Samples

Identify in the GATE all evaluation reports that are related to the different impact areas of UN Women’s programmes
Deploy applicable features of the computer assisted qualitative data analysis software (Nvivo) to feature converging findings, lessons learned and recommendations that can benefit programming in the relevant impact areas
This will imply a number of actions, including
Consult with UN Women to determine the themes of the project, list out attributes and values and the queries that will answer the user’s questions
Import and organize into NVivo the entire relevant corpus as data source
Explore various coding strategies and pick the strategy that is likely to get the most from the collection of evaluation reports
Do a hybrid thematic analysis (deductive / inductive) assisted by the NVivo software to understand the lessons drawn from current and past evaluations
Do cases nodes (e.g. NGOs partners, teams, individuals) and assign characteristics (e.g. projects, years, sociodemographic data) in order to follow the programs evolution and theirs adaptation to various context and communities
Codify the corpus of reports to distribute excerpt and quotes in relevant theme for each topic of interest
Assess the methodological quality of the reports
The rigor of this process will be optimized by the services of a consultant expert in qualitative analysis assisted by NVivo who will train and coordinate a participative evaluations team
Strong experience in research and evaluation methodological development
Knowledge of evaluation theory and practice
Minimum 5 year experience in consultation and training for computer-assisted qualitative; analysis. In particular, experience in training a for NVivo qualitative data analysis software
Experience in systematic mixed studies review (integrating qualitative and quantitative data and results)
Experience working collaboratively with commissioners of evaluations involved in international development work (UN, International NGOs, Development Banks)
The candidate must have excellent writing and communication skills appropriate to audiences at a variety of understanding levels

Computer Consultant Specialist Resume Examples & Samples

Windows Networking and desktop imaging
Active Directory, AD Azure directory, ADFS, and PowerShell
Virtualization (VMware VSphere, H
Cloud platforms (AWS, Azure) and integration with the on premise systems
Networks and firewalls, TCP/IP, traffic sniffing and analysis
MS SQL database administration
Web Services, including SOAP / SML, REST, SAML
Security technologies, encryption, audit response
ITIL practices
Knowledge of security and group policy object management
Ability to communicate well with technical and non-technical colleagues

Computer Consultant Supervisor, Senior Resume Examples & Samples

Directly supervises all assigned subordinate staff. Recruits, screens, hires, orients and trains staff. Evaluates employee performance and provides guidance and feedback to assigned staff. Counsels, disciplines and/or terminates employees, as assigned
Provides expert third level computer support for faculty, staff, and student workers; escalates requests/issues as appropriate to Dornsife IT management. Provides support for specialized software/data installation, configuration, planning, and large project implementation
Coordinate the maintenance of computer labs, A/V equipment, and assists in maintaining inventory records of IT resources
Coordinate with Dornsife IT staff to improve user support documentation, training materials, and customer service techniques based on feedback from users and subordinate staff
Performs evening, weekend, or holiday work if necessary to meet deadlines or solve specific problems
Networks with professional counterparts inside and outside the university. Stays informed of new developments and technologies in IT and instructional technologies. Makes recommendations to senior management regarding technology changes based on developments in field and business needs

Computer Srvcs Consultant Resume Examples & Samples

Provides first and second level computer support for faculty, staff, and student workers; escalates requests/issues as appropriate to Viterbi IT management
Setup, administers and maintains labs as directed
Coordinate the maintenance of all A/V equipment, and peripherals
Support set up and tear down of A/V equipment for meetings and/or conferences
Stay informed of new developments and technologies in IT and instructional technologies
Perform other related duties as assigned or requested
Performs evening, weekend or holiday work if necessary to meet deadlines or solve specific problems
Develops system documentation and user support procedures

Computer Srvcs Consultant Resume Examples & Samples

 Provides first and second level computer support for faculty, staff, and student workers; escalates requests/issues as appropriate to Viterbi IT management
 Setup, administers and maintains labs as directed
 Coordinate the maintenance of all A/V equipment, and peripherals
 Support set up and tear down of A/V equipment for meetings and/or conferences
 Assists in maintaining records and inventory of IT resources
 Stay informed of new developments and technologies in IT and instructional technologies
 Perform other related duties as assigned or requested
 Performs evening, weekend or holiday work if necessary to meet deadlines or solve specific problems
 Develops system documentation and user support procedures
 Bachelor’s degree in Computer Science or IT‐related studies with two‐year experience in university computing environments. Combined experience/education may substitute for minimum education
 Significant experience supporting Mac OSX (10.4 and up), and Microsoft Windows (7 and up)
 Basic understanding of computer networks
 Ability to work independently
 Ability to take ownership of tasks from start to finish keeping all stakeholders updated on progress
 Excellent organizational, communication, and customer service skills. Possess a customer focus and a track record of providing the highest level of customer service
 Experience working in a team‐oriented and collaborative environment
 Experience in a managed desktop environment and computing lab computer administration
 Experience setting up classroom computers using various disk imaging software
 Analytical and excellent at troubleshooting software applications, hardware, and peripherals at the desktop level
 Strong documentation skills. Ability to present ideas in user‐friendly language
 Able to effectively manage multiple priorities and adapt to constantly changing priorities
 Strong sense of urgency and can‐do attitude
 Ability to work within the pre-defined policies and procedures of the Department
2 years

Computer Srvcs Consultant Resume Examples & Samples

Must possess a minimum of one year of front line customer service experience
Demonstrated knowledge of customer service and customer communication in multiple forms (e.g., email, calls, in-person, and social media)
Demonstrated ability to identify problems and their resolutions
Typically possesses 1-2 years of experience in the Information Technology field
Typically possesses 1-2 years of experience with operating systems, applications, hardware, and peripherals
Typically possesses knowledge of operating systems, application, hardware, and peripherals
Typically possesses experience with service operations: incident, request, problem, and identity management
Typically possesses experience with IT security policies and procedures, as well as access management and troubleshooting
Must be able and willing to work evening or weekend hours as necessary
Demonstrated strong personal mastery, including ethics, interpersonal skills, and engagement in continuous learning
Develops internal and external technical documentation. Contributes to the establishment and maintenance of software and documentation libraries
Manages user accounts, provides permissions/email account sharing, and creates/deletes shared server folders. Resolves end user problems
Trains and supervises student workers, as assigned. Provides leadership, guidance and direction to student workers. Evaluates performance and counsels student works, as assigned. May recommend disciplinary action
Participates in project meetings with technical departments to consult and produce project deliverables
Works with other personnel to ensure product adequately meets all department standards
Participates in testing software or new process flows
Conducts instructional classes and outreach sessions for university community
Stays informed of new developments and technologies by reading journals and other pertinent publications, maintaining contact with vendors, and participating in professional organizations, meetings and seminars
Liaises between the customer community and high levels of support or others within the department
Performs other duties as assigned or requested. The university reserves the right to add or change duties at any time
2 years of experience in customer service
2 years of experience in the Information Technology field

Computer Services Consultant Resume Examples & Samples

Evaluates faculty and staffs’ current PC environment and reviews all personnel info (docs, browser settings apps), documents and moves this info from local docs to home directory
Copies all personal browsing info into home directory (network H drive), documenting whether they have apps outside our parameters (Office, etc.) discussing with individual if they have the correct licensing to reload this software
Once everything checks out they'll move everything to the home directory and they will reformat that computer placing the Citrix Desktop Lock on to the system
Migrate end user to login to a Citrix receiver session, identify whether everything was successfully moved over
Assists in the ongoing support of computer environments campus-wide, with special efforts geared to the computer user rooms. Provides workstation technical support and basic trouble shooting for network printers and multi--function devices

Computer Services Consultant Resume Examples & Samples

Two‐year experience in educational computing lab environment
Excellent organizational, communication, and customer service skills
Analytical and excellent at troubleshooting software applications, hardware, and peripherals at the desktop level
Demonstrated ability to work well both in collaborative, cross‐functional teams, and independently with excellent personal initiative
Experience in a managed desktop environment and computing lab computer administration
Experience setting up classroom computers using various disk imaging software
Strong ability to document solutions, procedures, and processes
Ability to work within the pre-defined policies and procedures of the Department
1 year

Computer Consultant Resume Examples & Samples

A Bachelor’s degree and or 3-5 years of experience in IT Support / System Administrations is required
Proficient knowledge of the Macintosh operating, computer networks hardware, software, and peripherals. Knowledge of the Windows platform would be preferable
Apple Certified repair experience preferred
Experience with Macintosh server administration
Proficient with Microsoft Office products: Word, Excel, PowerPoint, and Outlook
Strong understanding of infrastructure technologies (storage systems, network, and data center)
Strong understanding of enterprise storage technologies and practices
Working knowledge of video production software preferred (Final Cut, Premiere…)
Working knowledge of audio/video file formats, film formats, codecs, bitrates, frame rates, video resolution, aspect ratios, broadcast audio configurations and electronic delivery technologies preferred
Experience with vendor-managed solutions and third-party team resources

Computer Services Consultant Resume Examples & Samples

5+ years’ experience in serving in an IT support role
Demonstrated experience with networks, workstations, wireless communication, security software and procedures
Working knowledge of hardware, software, operating systems and visual peripherals used in a business school environment
Demonstrated experience with ServiceNow or other ticketing systems
Ability to work with and manage the expectations of diverse and vocal stakeholders in a diplomatic fashion

Computer Forensic & E-discovery Consultant Resume Examples & Samples

Supporting digital forensic investigations while providing incident response services to investigate, detect, analyze and respond to potential intrusions
Work alongside high performing teams to perform onsite data collections, triage,
Perform data discovery tasks and malware analysis in our secure digital forensic labs and state of the art data center
Keep up to date on latest threat intelligence to continually learn, improve service delivery and maintain our leading edge best practices
Understand EY’s service lines and actively seek/encourage team members to identify opportunities for EY to provide quality services
Act as a subject matter expert in advising clients to gain greater insight into their data and the value that strong data security practices can bring to an organization
A bachelor’s degree and approximately 3 years of related work experience; or a master's degree and approximately 2 year of related work experience
At least one professional designation ( e.g. EnCE, ACE, CCE, CCFP, CISSP or GIAC forensic certifications, or be in the process of attaining one of these professional designations)
Relevant, in depth understanding of computer forensic principles including incident response, network monitoring, eDiscovery, or malware analysis
Working knowledge of hardware configuration and network/data communications; Software development and/or scripting;
Database technology and database exploitation/forensics; Law enforcement evidence seizure; and/ or conducting intelligence analysis and fact based reporting
Excellent project management skills with strong written and verbal communications with willingness to travel
Ability to conduct briefings at industry events / seminars to non-technical laymen
Deep exposure to digital forensic and malware analysis tools, eg EnCase, FTK, DFF, MIR, Mandiant Redline, Memoryze, SIFT Workstation, Sleuthkit, Autopsy, Volatility, Bit9, Wireshark, Splunk, RSA Security Analytics, RSA Archer, SIEM tools
Trained on Forensics with the SANS Institute (ie FOR408, FOR508, FOR572) will be highly regarded

Computer Services Consultant Resume Examples & Samples

Preferred 3 years of IT and 2 years’ experience in Desktop and/or Help Desk support
Must be able to demonstrate excellent customer service and communication skills
Must be able to demonstrate ability to learn and continue learning new systems and willingness to take on additional responsibilities
Must be able to demonstrate ability to work both independently and cooperatively in a team as needed and follow-up towards the successful completion of assigned tasks
Experience with hosted SaaS (e.g. Google Apps, Atlassian, Citrix Goto Products)
Demonstrated experience with ticketing systems
Experience using command line tools for Mac and Windows
Ability to create or edit scripts and programs in batch script, shell script, or power shell
Working knowledge of software development tools including versioning systems
Experience creating and automating processes