Cib-transaction Processing Supervisor Resume Samples

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CA
C Armstrong
Creola
Armstrong
20494 Durgan Plaza
Philadelphia
PA
+1 (555) 215 8257
20494 Durgan Plaza
Philadelphia
PA
Phone
p +1 (555) 215 8257
Experience Experience
Detroit, MI
Cib-transaction Processing Supervisor
Detroit, MI
Dicki Group
Detroit, MI
Cib-transaction Processing Supervisor
  • Manage day-to-day processes across staff members including providing regular feedback, performance reviews and career development opportunities
  • Assist the Transaction Processing Manager in the management of the team and in the oversight of day-to-day BAU operations
  • Overseeing daily workflow of specific workgroups and/or segments of the workflow process
  • Work with VCG Product Development team with the New Instrument Development process
  • Create statistics/metrics of all New Accts work processed for Management tracking purposes
  • Stakeholder Management – Daily in terms of exception management, performance, feedback etc
  • Foster and champion High Performance Culture where people are empowered to make decisions that affect their work/environment
New York, NY
Cib-transaction Processing Supervisor Manager
New York, NY
Fadel, Heller and Romaguera
New York, NY
Cib-transaction Processing Supervisor Manager
  • Adhere to bank’s internal processes (configuration management, change control, access to data & systems etc)
  • Actively seek and apply Process Improvements across the project
  • Developing and documentation of business flows benchmarking against firm wide operating models
  • Delivery management through vendors and internal entities
  • Perform cost benefit analysis to propose optimum future process to the business
  • Identifying opportunities and strategising business cases for senior management
  • Management of business user’s expectations
present
San Francisco, CA
Cib-transaction Processing Supervisor Team Leader
San Francisco, CA
Gerhold-Gleichner
present
San Francisco, CA
Cib-transaction Processing Supervisor Team Leader
present
  • Support the Process Manager in their mission to provide top quality operations in support of this global business
  • Perform all work in accordance to department procedures and within productivity processing and quality standards
  • Performance Management for direct reports
  • Flexible attitude towards working hours due to the demands of the working place
  • Perform all work in accordance to department procedures and are within quality standards
  • Verification of Team Members work on a daily basis and training of new hires
  • Taking Lead on process improvements and automation
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Loyola Marymount University
Bachelor’s Degree in Computer Science
Skills Skills
  • Excellent detail orientation. Ability to delve into details with a view to solving issues and add value to existing functions
  • Strong proficiency with PC software. Knowledge of MS VBA and SQL would be an asset
  • Ability to translate ambiguously defined objectives into concrete actions and deliverables and manage their execution. Ability to look beyond stated objectives
  • Ability to think strategically, but have strong attention to detail
  • Strong delivery focus backed with good management, communication, leadership, interpersonal and influencing skills. Ability to work in matrix environment
  • Good PC skills (this includes a good working knowledge of all Microsoft desktop applications and all in-house systems that Brokerage use daily and monthly)
  • Good Knowledge on Microsoft Excel esp Pivot, macros, vlookup., writing basic macros would be an advantage
  • Ability to details and good interpersonal skills
  • Strong business knowledge i.e. Investment Banking, Retail & Commercial business including product, process and system knowledge
  • Good interpersonal and communication skills to ensure successful results when assisting users of varying knowledge levels
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15 Cib-transaction Processing Supervisor resume templates

1

Cib-transaction Processing Supervisor Clearance & Collateral Management Onboarding Resume Examples & Samples

  • Ensure all requests related to Account Set Up, Maintenance, Closures, Static Data Maintenance and Entitlements activities for our clients and regional service teams located in APAC, EMEA and WHEM are completed in a timely fashion
  • Typically responsible for daily activities of a group (individual contributors) in the CI area
  • Publish MIS/Performance score-cards to senior management on a daily, weekly and/or monthly basis
  • Analyze trends and engage product service groups in grass-roots discussions to mitigate such issues at a basic level
  • Participate in various department and team projects to exceed Client expectations
  • Engage with global counterparts to re-engineer the service delivery as per Client requirements
  • Duties and tasks are mostly non-routine, requiring experience to successfully accomplish tasks. Exercises judgment within broadly defined practices and policies
  • Makes recommendations on process improvements and provides guidance on more complex operating procedures
  • Sets up team meetings to review/address client concerns and opportunities
  • Analyzes and prepares reports and scorecards for management. In an individual contributor role, functions as a key contributor with demonstrated knowledge of area of specialization
  • Work closely with the Process Manager as well as the Team Members to ensure flawless service delivery to franchise clients
  • Knowledge on the capital markets & custody operation is a must
  • Has to be extremely client-focused and result-oriented in approach
  • Excellent Communication skills both Written and Verbal is must
  • Leverages knowledge to adeptly understand and address typical client exceptions
  • Strong metrics management and internal process control skills
  • Has strong people management skills and experience
  • Handles unexpected situations adeptly
2

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Uses initiative and readily questions
  • Numerical thought process
  • Control orientated
  • Proficient use of PC software for document and worksheet preparation
  • Flexibility to work on holidays / extended working hours on high volume days, if required
  • Good written & spoken English communication skills
3

Cib Transaction Processing Supervisor Transfer Agency Resume Examples & Samples

  • People management experience of at least 5 direct and indirect reports
  • Working knowledge of Microsoft Office Suite
  • Working knowledge and proven experience with shareholder recordkeeping systems
4

Cib Transaction Processing Supervisor Senior Team Member Bangalore Resume Examples & Samples

  • Navigates systems quickly and accurately
  • Thorough knowledge of SOPs/related check points
  • Good PC skills including Microsoft office products (Excel, Word, Power point, Access)
5

Cib Transaction Processing Supervisor Direct Custody Clearing Resume Examples & Samples

  • Research & Announcement of all fixed interest events relevant to our client base
  • Record Date balancing and reconciliation
  • Disbursement of all payments of cash to clients
  • Liaison with Client Services on client inquiries and offshore team for resolution of reconciliation breaks
  • Assist with projects and new initiatives as and when required by the business
  • Thorough knowledge of the Australian Financial Market
6

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Identify & escalate all error/exceptions on identification
  • Responds to routine queries/complaints
  • Comply with the firm's policies & SOPs
  • Commerce graduates with good academic record
  • Good time management skills
7

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Ensure market and internal client deadlines are met
  • Play a leading role in the resolution of client impacting system and market issues
  • Stringent control procedures are adhered to and exceptions are escalated to Risk Management in line with agreed standards
  • Leverage and maintain appropriate contacts with operational peers in Melbourne and Wellington
  • Ensure any errors are documented and escalated, with worked through action plans to minimise the reoccurrence and any risk to JPM
  • Audit & Compliance
  • Understanding of Custody Business and Operations
  • Ability to demonstrate good collaboration with peers
  • Exposure to, and clear understanding of, the end to end fixed income process, as it applies in custody
  • Ability to manage all stakeholders both internal and external
  • 1+ years experience in Custody Operations
8

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Provide overall supervision / leadership to the staff during his/ her shift operating window
  • Review staffing and volume trends to ensure the optimal capacity plan is in place
  • Develop an environment of continuous focus on quantifiable productivity and quality
  • Constant and regular review of processes and performance with focus on improving departmental competency / performance rating
  • Regular reviews of procedures assuring new processes are documented
  • Identify business knowledge gaps and ensure everyone has ownership of deliverables
  • Constant and regular review for direct reports. Set expectations with direct reports, regarding positive motivation and leading through accountability
  • Masters Degree (e.g. CA, ICWA, and MBA) with 3 years of post qualification experience in similar environment or Graduate with Minimum 6 to 8 years — Financial Operations Processing experience, with a higher vintage and strong team management experience in similar environment
  • Experience and a strong working knowledge of various aspects of International Payment Processing Operations
  • Working/Expert Knowledge of SWIFTS & international payment conventions & practices is a must
  • Strong Interpersonal skills to be able to communicate internally & externally and at all levels
  • Excellent written & oral communication skills in English
  • Proven leadership and people management skills
  • Proven ability to build strong business relationships within the site and across the business
  • A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate
  • Ability to use creative problem solving techniques to solve business issues
  • An acute client focus
  • Strong PC, project management, and analytical skills
  • Knowledge of MS Access, Excel, PowerPoint, and Word
  • Experience of working / partnering with Risk, Audit and Compliance to ensure that the overall organizational objectives are met
9

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Provide overall supervision to the staff during his/ her shift operating window
  • Ensure that all work items are completed as per the agreed SLA
  • Monitor the exceptions and ensure that they are resolved in a timely manner
  • Identify opportunities for improving the efficiency of the process
  • Identify the training requirements of the team members and work with the PM on providing the required trainings
  • Establish excellent relationships with the client operations site with whom the team will need to interact on a regular basis
  • Prepare the weekly / monthly MIS reports
  • Track the changes to the procedures and ensure that the team is fully aware of the changes
  • Graduate with Minimum 2 to 4 years — Financial Operations Processing experience, with a
  • Strong team management experience in similar environment
  • Experience and a working knowledge of various aspects of International Payment Processing Operations. 2 years of experience in a back office operations of a reputed foreign bank or it’s processing arm/private sector bank/public sector bank as a supervisor would be beneficial
  • Working Knowledge of SWIFTS & international payment conventions & practices is a must
  • Good Interpersonal skills to be able to communicate internally & externally and at all levels
10

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Learn the various systems used, processes performed, and reports completed by the Payments team
  • Learn the various types of research tools (outstanding debt, bank account guide, used by the team
  • Management of all payment-related material and processes within SLA and manage accuracy regardless of input point
  • Monitor and resolve overpayments
  • Research and resolve out of balance conditions in General Ledger accounts
  • Process customized reports as necessary
  • Coordinate and participate in process improvement initiatives
  • Ability to act as an advocate of the business
  • Process with accuracy, care and precision and aim for "zero defects" or no mistakes in work processed
  • Escalate issues timely to management
  • 3-4 years of payments or banking operations experience
  • 1-2 years of billing operations an advantage
  • Works collaboratively, shares information and effectively communicates with team members, departmental management and partners in Sales, Service and Product
  • Able to prioritize work and multi-task without making errors
  • Demonstrates analytical and problem solving abilities while possessing a mindset of accuracy and attention to detail
  • Process orientation with ability to understand upstream and downstream implications
  • Ability to understand billing processes and associated details
  • Ability to review individual's own work and the work of others to prevent errors from impacting client bills
  • Ability to understand how own work and the work of others impacts client bills
  • Ability to perform detailed research, resolve issues, close them out and follow up with the impacted partner about how matter was resolved or outcome of research
  • Ability to understand the nature of work and ask logical questions about whether or not what is being requested is what is intended
  • Courage to ask tough questions and ensure that unintended consequences do not impact client bills
  • Has strong analytical skills and is process oriented
  • Requires strong computer skills, including ability to use mainframe and common PC based software packages including MS Access, Excel, Word, and PowerPoint
  • Bachelor's degree in accounting or finance is preferred. Bachelor's degree is required
  • Must be fluent in English language: Verbal, written, and conversational
11

Cib-transaction Processing Supervisor Resume Examples & Samples

  • The job holder will be required to have or acquire an in depth knowledge of all processes operated by the Hub and a detailed knowledge of the service provided to each location in order that all deliverables and risks are managed effectively. This will also require the job holder to understand the differing fund structures operated in the different locations
  • The jobholder will be highly organised, prioritising work flow to execute and deliver to agreed deadlines, and will be able to communicate effectively, both verbally and written
  • The jobholder will ideally (but not necessarily) have had experience of working within a highly Regulated environment and will have or acquire a working knowledge of the (FCA) Regulations as they apply to UCITS schemes and they will understand the application of controls together with the ability to identify controls failures / gaps and make appropriate recommendations to remediate such gaps / failures
  • The jobholder will need to be flexible and able to deal with the ongoing changing needs of the Business in a positive way; they will be creative, decisive, a good communicator, organised and able to deliver timely, accurate, high quality work in challenging situations and with competing demands
  • The jobholder needs to be experienced on Excel and Microsoft Office functions. Other system experience also beneficial
12

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Processing of all investor related activities
  • Carry out Know Your Clients checks on investors
  • Regulatory and Tax reporting for investors and the funds administered
  • The accurate processing and settlement of Cash
13

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Reconciliation and payment of Execution brokerage to Brokers on OTC trades across all brokers, exchanges and currencies
  • Ensuring payment against invoice receipts in the given minimum turn around time
  • Liaise with Support groups like CCCG (Credit and Client Control), Client Services and resolving of Rate issues across all entities
  • Authenticating for trades against all exchanges making them good for payment
  • Achieving the stringent daily / weekly and monthly volume targets
  • Ensuring accuracy on Clearing payments and non disclosure of client information by preserving client confidentiality
  • Deal with sensitivity while dealing with each client due to their difference in relationship types
  • Researching on any queries/ requests sent by the Business Managers/ Execution Brokers / Client Support Teams and replying to the same with minimum response time
  • Establishing and maintaining excellent relationships with the Business Managers/ Execution Brokers as well as the people in the Client support groups
  • Taking active participation in process improvements and automation
  • Updating the MIS / KPI on a daily/ weekly/ monthly basis
  • Ensure Quality Control standards that have been set for all processes that are carried out in the team
  • Self-motivated and flexible with working hours
  • Excellent organizational skills with ability to identify and prioritize high value payments
  • Graduate with at least 1-2 yrs of experience, preferably in back office operations
  • Knowledge of derivative products and OTC trades
  • Good analytical skills and an eye for detail
  • Flexible team player with the ability to work under pressure and own initiative
  • Strong communications and drafting skills
  • Accurate and self motivated with good problem solving skills and project management skills
  • Flexible attitude towards working hours due to the demands at work place
  • Solid intellectual capacity for process improvements
  • Excellent Client focus and Client service practice
  • Excellent inter-personal skills
  • Able to work accurately and effectively under pressure
  • Strong time management skills required to meet the many internal and external deadlines
  • Will need to develop market product knowledge
  • Positive "can do" approach
  • Keeping management informed continuously of issues
  • Good PC skills (this includes a good working knowledge of all Microsoft desktop applications and all in-house systems that Brokerage use daily and monthly)
  • Automation expertise will be an added advantage
14

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Managing data collation received from varying sources in differing formats
  • Data reformat and manipulation enabling identification of exceptions
  • Exception reporting to 13 T&F European locations
  • Control and population management
  • Developing a keen understanding of the unique business needs, securing a strong understanding of the processes
  • Gaining understanding of ongoing regulatory changes
  • Managing the day-to-day operations of the team and the team's deliverables
  • Providing support and assistance to individual team members
  • Able to demonstrate operations knowledge within financial services
  • The jobholder will be highly organized, prioritizing work flow to execute and deliver to agreed deadlines, and will be able to communicate effectively, both verbally and written
  • The job holder will be required to manage workload and deliveries within a team structure to ensure deadlines are met in conjunction with carrying out daily responsibilities
  • Able to give examples of strong time-management skills
  • Continuous process improvement adhering to technical innovation and market requirements
  • MS Office, Project and Visio skills essential
  • University degree essential (Finance / Management advantageous)
  • Academic Certification in Business Studies advantageous
15

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Associates degree or equivalent business experience
  • Ability to pass an extensive US Government background check
  • Documented behavior supporting HPC
  • Proven leadership in a production environment
  • Prior/Recent Lockbox experience (Government, Wholesale or Retail)
  • Demonstrated organization and multi-tasking skills
  • Fluent with Microsoft Office Applications (Word, PowerPoint, Excel)
  • Fluent with MS Access a definite plus
  • Credit Check and Tax Filing History
  • Employment History and References
  • Proof of legal U.S. Legal Permanent Residence for 3 years
16

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Regularly communicate with clients and their fund managers (in person, over the phone and electronically)
  • Degree in related technical area (such as Finance, Mathematics, Economics, Computer Sciences or Business)
  • Strong client servicing experience
  • Coding or report writing experience, ideally with logic-based database systems
  • Excellent financial market and instrument knowledge
  • Compliance reporting product knowledge
  • Strong analytical, organisational and problem solving skills
  • PC literacy, especially in Microsoft Excel
17

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Main Role
  • Monitor and respond to email correspondence from In-country and both internal and external clients
  • Escalate issues as soon as identified
  • Complete all mandatory trainings assigned prior to set due date
  • Be a back-up for other processes of ACCO as long as no segragation of duty issue identified
  • Perform product verification tests (PVTs) on the system as and when required
  • Provide process improvements to enhance the system
  • Deliver on basic administrative tasks (i.e. Metrics reporting, FAST board updates)
  • Assist Team Leader and Manager in investigating and resolving issues whenever they occur
  • Basic knowledge of SWIFT messaging and how money moves
  • Basic understanding of the process and function as well as familiar with the exceptions found in the SOP
  • Main task : Maker of process
  • Familiar with the systems for the process and able to use the software efficiently in day to day operations. Main system : MTS, LVB, DIP
  • Knows basic queue monitoring and prioritization of transactions/tasks
  • Able to provide basic response to simple queries received
  • Uses the appropriate communication method to deliver message
  • Ensures that all email queries for the process are all answered at EOD
  • Escalate workload issues promplty with proposed solutions
  • Report to work as and when required and informing superiors in case of any challenges
  • Delivers service to customers consistently within service level standards
  • Develops and maintains a courteous, helpful & responsive relationship with customers
  • Essential Skills/Experience
18

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Bachelor's degree (accounting or finance preferred)
  • 0-3 years experience in a bank operations environment with direct exposure to accounting or equivalent college level course work, plus three years business experience in an accounting/Client servicing operations environment
  • Strong knowledge of accounting and finance with emphasis on balance sheet and operational proof and controls functions, with proven ability to manage volumes and details when working with figures. Demonstrated analytical skills and attention to details, highly organized and deadline oriented, are strengths
  • High Level of Client centricity, sound communication and Solution orientation
  • Excellent PC skills, proficient with MS Office suite of products, particularly MS Excel
  • Excellent written and verbal communications, as well as interpersonal skills
  • Assertiveness to ask questions and pursue open issues until resolution in a positive and professional manner
  • Proven ability to respond within short time constraints and meet deadlines, while maintaining accuracy and being able to handle multiple priorities
  • Ability to adapt to a very fast pace and changing environment
  • Ability to access and process information and work either with minimal or no supervision
  • Ability to work within a global team environment, spanning several regions, and time zones
  • Knowledge of JPMC finance applications, foreign exchange, credit exposure reporting, is preferred and a definite plus
  • Knowledge and experience of SWIFT products is preferred
  • An agreed process for escalation to donor site will be developed; the incumbent will need to display strong verbal and written communication skills
19

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Provide first level of supervision / leadership to the staff during business hours
  • Support the process manager in their mission to provide top quality operations in support of this global business
  • Assist in appraisals
  • Thorough knowledge of UCP600, URC522, ISBP, Boycott regulations, OFAC compliance
  • Graduate/ Post graduate
  • Should be willing be work in flexible timings and service clients across the globe
  • Hands on experience in Trade Finance Operations
  • CDCS certification is an added advantage
  • Should be a self motivated and enterprising individual
  • Strong communication skills with relationship management skills
  • Good documentation and presentation skills
  • Should have an ability to analyze processes and identify improvement areas and suggest action plan
  • Should be able to think through problems, manage crisis situations and motivate people
  • Should have a positive attitude towards work and willing to learn and contribute to the business
  • Graduate with minimum 3/4 years of Trade experience or qualified professional (e.g. CA, CFA, ICWA, and MBA) with a
20

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Knowledge of Prime brokerage / Clearing business and the regulations relevant to these business in the US/UK market
  • Strong Interpersonal skills. Should be able to communicate at all levels
  • Behavioral skills, Leadership, Problem solving and time management
  • Strong planning, negotiation and analytical skills
  • Assertive and self-confident
  • Encourage and practice efficient cost management
  • Migration experience preferably US or UK
  • Operational subject matter expertise preferred e.g. – CMTA, Floor Brokerage, Cash Equities, Agent Bank Fees, TLM, OTC Brokerage MIS reporting etc
21

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Accurate interpretation and understanding of negotiated client fee agreements
  • Ability to identify and validate the accurate set up of all standard and non-standard price points and activities
  • Unbiased grading of set up work based on multiple categories, including quality, accuracy and repetitive problem areas
  • Reporting of findings to individual Billing Set up and Implementation analysts as well as trending reporting to the Billing Set up and Implementation management team
  • Creation of a QV file with documented findings
  • Ability to write and generate SQL queries against the billing database
  • Management of multiple priorities against tight deadlines, with the ability to shift priorities as needed
  • Participate in new system enhancement or new product testing which may be required during user acceptance testing or production validation testing cycles
  • Ability to interpret, author and/or update Standard Operating Procedures
  • Working independently with little oversight. Self-motivated, works and thinks independently
  • Bachelors (BS/BA) Degree - Accounting, Finance, Business, Management, or Technology. Masters Degree a plus
  • 5-7 years operations or back-office operations experience including, operations workflow and/or client service experience
  • Securities industry expertise and adaptability to learn and embrace J.P. Morgan’s operating model
  • Excellent written & verbal business communication skills; technology background and systems analysis a plus
  • Strong organizational & time management skills; ability to manage multiple and conflicting priorities
  • Must be proficient in Microsoft Office suite: Excel, PowerPoint and Word; MS Access knowledge a plus
  • Previous experience with securities operations, investment bank, brokerage and/or custody operations a plus
  • Strong analytical, problem solving and solutions management skills
  • Ability to lead and direct projects and meetings; demonstrated abilities to influence and negotiate with peers and more senior professionals
  • Strong leadership skills, initiative, self-starter, problem solving skills and results oriented demeanor
  • Independent, self-motivated, with an ability to adapt and be flexible in a fast paced environment
  • Ability to interact comfortably with senior management across a global environment
  • Ability to create partnerships across functional lines of business and subject matter experts
22

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Ability to support the regional Front Office and Middle Office including NA & EMEA and becoming an expert on the CEM product suite and associated reports and reconciliations
  • Preparation of IB Ops reports for the Front office, Business management and Middle Office
  • Responding to queries from Legal, Compliance and Regulators
  • Weekly IBO Metrics
  • Monthly BCF Packs
23

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Works under the direction of a manager in ensuring the team is meeting its predefined goal for accuracy and productivity
  • Performs 100% validation on all requests submitted by Operations especially during critical day
  • Ensures that all requests submitted for validation is completed within the predefined SLA
  • Reports operational errors to functional teams and ensures corrections are returned for revalidation after 24 hours
  • Helps in preventing the occurrence of any client impacting error
  • Facilitates focus group discussions to mitigate operational errors and bridge procedural gaps
  • Participates to RAMP audit exercise if needed
  • Coordinates and participates in process improvement initiatives
  • Designs, constructs or updates procedures or reports as required
  • Develops written communication and presentation material
  • Experience in Billing Operations, business process improvement, quality management, accounting and other system related fields would be considered a plus
  • Ability to apply project management methodologies to assignments is required
  • Requires strong computer skills including ability to analyze data from various sources, interpret various data structures, mainframe and common PC based software packages including MS Access, Excel, Word, Mainframes, Project and PowerPoint
  • Ability to draw statistical conclusions from raw data required
  • Develops written communications and presentation materials
  • Strong computer skills such as spreadsheet, database, mainframe and word processing
  • Bachelor’s degree in accounting or finance required; MBA a plus
24

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Research and resolve out of balance conditions in Payment-in-Process (PIP) account
  • 1-2 years of banking operations experience an advantage, though fresh graduates may also be considered
  • 1-2 years of billing operations in banking an advantage
25

Cib-transaction Processing Supervisor Resume Examples & Samples

  • 4 -5 years of Finance and Operations background which includes 1 year in Investment Banking operations
  • Experience in Investment Banking Industry with Knowledge on IB Functions - Trade life cycle and Intermediate knowledge of Derivative Products, Fixed Income Securities
  • Intermediate conceptual understanding of "MTM" Valuations across asset classes in IB
  • Good understanding of Client entity types specifically Hedge funds, Fund Administrators, Corporates & Financial Institutions
  • Excellent track record of People Management and Leadership Skills in Operations environment
  • Well rounded understanding and experience of managing Operations in a Financial sector including Risks & Controls., Productivity & Quality, MIS & Reporting and Project Management
  • Excellent communication and relationship building skills including strong orientation towards customer service
  • A very strong control mindset and attention to detail
  • Tech savy with an aptitude to quickly learn and understand relevant systems and applications including upsteam/downstream linkages
  • Experience in managing multiple deliverables and setting priorities among competing demands
26

CIB Transaction Processing Supervisor Resume Examples & Samples

  • BAU Execution to be best in class. Publishing of weekly KPI's & KRI's and to identify and track reasons for deviation from agreed levels. Ensure follow up for all ageing items
  • End to End process responsibility and to be in control of End of day reports and critical intra day reports
  • Managing all Exceptions and handholding to closure
  • Play a key role in Audit reviews and checks
  • Assist in preparing and implementing Business Continuity Plans
  • Review and improve on productivity benchmarks on ongoing basis
  • Work with VP to ensure regular communication with partner locations
  • Make performance appraisal for direct reports
  • Processes research/investigations on appropriate systems to operations
  • Explains product features and benefits
  • Understands how products can solve customer problems
  • Create strong resiliency & backups within the team
  • Work in partnership with Local ORM team for QA Tests, MIS, Audit etc
  • Graduate 8-9 years experience/CA/ MBA (Finance)/CFA
  • Client focussed
  • An appreciation of risk and quality issues
  • Control Oriented
27

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Interpreting client fee schedules and applying them in the billing platform
  • Coordinating with Revenue Management, Relationship Management and Client Service to ensure the invoice accurately reflects the fee structure agreed upon with the client
  • Identifying new product price points not currently supported in Advantage and coordinating/testing new code development with the Billing Technology support team
  • Billing the client up to date and providing documentation to the Billing Production Manager for support in ongoing invoice production
  • Providing support to the Billing Services inquiry management team
  • Clearing the Advantage suspense file and providing management MIS
  • Ability to be flexible, follow tight deadlines, organize and prioritize work
  • Handling escalated items with the appropriate level of focus
  • Must be proficient in Microsoft Office suite: Excel, PowerPoint and Word
  • Relationship Building
28

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Overseeing daily workflow of specific workgroups and/or segments of the workflow process
  • Managing a team of full and part-time front line employees
  • Handling complex customer relationships while utilizing service improvement tools and methodologies
  • "Direct ownership" of remittance processing performance including allocating work in process to maximize high productivity and excellent quality
  • Responsible for shift operations, informing shift manager of process delays, breakdowns, and resolving problems or obstacles to production and/or quality
  • Effectively utilizing teamwork and leadership behaviors to create a highly engaged environment
  • Ensuring that all customer and bank guidelines, policies, and procedures are followed as they relate to operations, internal audit and security, and general management practices
  • Must be able to adapt and handle change effectively
  • Minimum 2 years supervisory/leadership experience, preferably in a Remittance processing environment
  • Demonstrated ability to multi-task and balance numerous activities simultaneously
  • Functional experience with MS Office, including Word, Excel, Access, and PowerPoint
  • Good decision making skills as well as exceptional written and verbal communication skills
  • Credit Check
  • Proof of legal U.S. residence for up to 7 years
29

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Investigating trade break queries raised by Operations, analyzing trade booking /recaps, amending trades in risk management & working with Front Office to assess PNL impact
  • 2-3 years in a Derivative Operations (Middle Office / Back Office) role
  • Strong communications skills both verbal and written
  • Build strong working relationships across global cross functional teams, including Front Office
  • Partnering with global & local partners on projects, efficiency and business change (new products, industry change)
  • Ability to drive results through a "hands-on" approach
  • Skilled in identifying talent, recruiting, coaching, mentoring, and developing team members
  • Can operate effectively in a dynamic environment with tight deadlines
  • Analytical mindset and high attention to detail
  • Ability to multi-task effectively to met tight dead lines
  • Graduate with 3+ years of experience, with alteast 2+ years in an investment banking environment, preferably in Middle Office / Trade/Sales Support
  • Strong proficiency in MS Office
30

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Candidate should possess strong knowledge of Banking operations
  • Leadership skills to drive discussions and lead the group
  • Relationship building with diverse groups and senior executives
  • Have an affinity or ability for systems thinking
  • People management experience
  • Graduate/Degree in Business Administration or Chartered Accountancy or Law or Chartered Secretary with 8 + years of work experience
31

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Repair of electronic/manual wire transfer instructions for USD currencies
  • Update changes to client information on the Global applications used by function
  • Process Manual instructions received on fund / wire transfers for global currencies
  • Review, research and dispose of Funds Transfer by crediting client accounts or returning funds to remitting bank
  • Review and process accounting for compensation claims on behalf of clients
  • Review and process accounting of "other bank" charges against client transactions
  • Monitoring transaction activity and control settlement timeframes for fund transfers
  • Manage team queries & escalations
  • Manage Team Performance & Metrics
  • Graduate with Minimum 2 years - International Payment Processing Operations
  • Experience and a working knowledge of various aspects of International Payment Processing Operations. 2 years of experience in a back-office operations of a reputed foreign bank or it's processing arm/private sector bank/public sector bank as a supervisor would be beneficial
  • Working Knowledge of SWIFT & international payment conventions & practices is preferable
  • Good Interpersonal skills to be able to communicate internally or externally and at all levels and should be a team player
  • Strong PC and analytical skills
32

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Screen Payments / SWIFT Messages in accordance with OFAC Policies, procedures, & practices to ensure compliance with laws and regulations
  • Work in tandem with Onshore OFAC Screening team and the Compliance team
  • Interface with compliance for clarifications & additional information
  • Actively participate in Improvement initiative projects/programs
  • Work on fine-tuning the hits in accordance with JPMCs risk appetite by ensuring all inputs into the filter are understood and tested
  • O Must have a Bachelor's degree
33

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Positive attitude, strong interpersonal skills and able to work with a team
  • Manage the foreign partnership process and ensure accurate processing and maintenance of foreign partnership client information in LTRS
  • Manage the mailbox queue and ensure accurate and timely response to inquiries
  • Drive the tax forms solicitation and tax refund process
  • Review and approve tax refund requests and manual tax refund adjustments
  • Analyze and perform first level review of manual tax calculations
  • Participate and/or lead regular tax compliance activities
  • Coordinate and/or lead internal compliance reviews and external audits
  • Participate and/or lead tax remediation efforts or similar initiatives
  • Participate or lead simple tax enhancement projects and prepare business requirement
  • May perform review of tax documentation
  • Timely and effective escalations of issues
  • Perform back up functions
  • Bachelor degree required, degree preference is Finance, Accounting, or Economics
  • Learns fast and adapts to rapid changes
  • Detail-oriented and has strong organizational and analytical skills
  • Must be able to deal well with pressure, prioritize work, and multi-task without making errors or missing timelines
  • Has a high degree of customer focus and follows through on commitments
  • Fluent in verbal, written and conversational English
  • Must always be professional in all communications
  • Able to deal effectively with all levels within the organization
  • Proficient in MS Office: Excel, PowerPoint, Word
34

Cib-transaction Processing Supervisor Team Leader Bangalore Resume Examples & Samples

  • Processing of Dividends and Coupons across a variety of markets and funds
  • Ensure all income events are captured by the entitlement date
  • Production of daily reconciliations and clearance of breaks
  • Daily liaising with Middle Office, Custodians and Fund Managers
  • Investigation and resolution of all income related queries
  • Be proactive in seeking alternative, efficient and cost effective methods to improve current processes
  • Participation in specification, design, user testing and implementation of new business requirements
  • Continued review and implementation of standard operation procedures within the team
  • Investigation, clearance and reporting of break volumes and outstanding breaks
  • Prepare various KPIs on a daily, weekly and monthly basis for senior management
  • Support internal and external audits and resolve all queries
  • Technical Skills: Must have advanced Microsoft Office skills: Excel (Including in cell formula, graphs, Pivot Tables, Vlook up, and experience of using Macros), Word, Access and PowerPoint
  • Reconciliation Skills: Must have reconciliation experience, and able to reconcile and investigate discrepancies
  • Previous experience of gathering and manipulating data for route cause analysis of management information statistics (MIS)
  • Proven ability to drive processes, indentify process improvement and implement process improvements
  • You must be able to give examples of your reconciliation and problem solving skills and experiences
  • Track record in working in a fast moving environment with the experience of picking up new processes quickly and efficiently
  • Demonstrate experience of multi-tasking and effective time management
  • Experience of communicating and presenting effectively to senior management
  • Relevant degree education preferred, however, non degree candidates with a proven track record in a similar role will be considered
  • High degree of accuracy and a good eye for detail
  • Financial Services background would be preferred, ideally within a Custody or Investment Bank environment
  • Previous experience of delivering / executing projects
  • A flexible proactive attitude towards work is required, as the individual must adapt to the needs of the business
35

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Perform daily controls and reconciliation functions for derivative & cash trades
  • Investigate exceptions and liaise with multiple teams across Front Office, Middle Office, Back Office and technology teams to get the exceptions resolved
  • Escalate issues for any urgent matters or assistance
  • Take ownership of work, problems, clarify issues / objections, and ensure data integrity, accuracy and completeness
  • Be innovative and suggest system improvement capabilities
  • Positive “Can Do” attitude
  • Good understanding of downstream impact of actions undertaken, particularly the requirement for strong and timely controls throughout the life cycle of the trade
  • Graduate with minimum 4 years of experience in an investment banking environment, preferably in Middle Office / Trade Support
  • Strong proficiency with PC software. Knowledge of MS VBA and SQL would be an asset
36

CIB Transaction Processing Supervisor Resume Examples & Samples

  • Drafting and Affirmation of Equities Derivative Trades and Legal confirmations
  • Understand legal aspects relating to Derivatives confirmations
  • Ensuring all issues are investigated and resolved in a timely manner as per Business Standards
  • Understand and ensure process controls and regulatory requirements
  • Liaising with external counterparts (G15 banks/Clients) to negotiate and affirm legal confirmations
  • The candidate must be a motivated individual with a strong Partnership abilities
  • Equity Derivative experience preferable
  • Graduate with 2-4 yrs of experience
37

CIB Transaction Processing Supervisor Team Leader Resume Examples & Samples

  • People Management Skills
  • Ability to manage the process independently, and have a controlled mindset w.r.t BAU
  • Graduate with at least 4 + yrs of experience, preferably in back office operations
38

Cib-transaction Processing Supervisor Team Leader Bangalore Resume Examples & Samples

  • Navigate systems quickly and accurately
  • Identify opportunities for process efficiency & implement in a controlled manner
  • Communicate with supervisor on problematic transactions or exceptions
39

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Undertake Monitoring of Systems, Links and Transmissions
  • Acknowledge and action system alerts promptly
  • Escalate all issues and alerts to the Incident Manager
  • Open and Initiate PAC tickets
  • Support and perform BAU maintenance activities like EOD and SOD management
  • Participate in all Incident Management calls and provide the relevant information to the LOB technical and operation teams
  • Manage and respond to internal client enquiries raised via telephone or e-mail
  • Support any testing, implementation events as required
  • O Excellent written & oral communication skills in English
40

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Production management and resource management
  • Review work of team members to ensure quality standards are met
  • Researches and resolves issues and serves as back up to the Process Manager
  • Monitor daily performance against established metrics
  • Responsible for training and development and conducting performance reviews, as well as salary recommendations
  • Undertakes various functions within the unit, including verification ensuring all relevant deadlines and stipulated controls are met
  • Ensure investigations and transactions are processed in accordance with documented procedures within QMS
  • Ensures the timely and accurate completion of all tasks and activities within the section in accordance with policies and procedures
  • Proper escalation of issues
  • Invocation of contingency procedures where appropriate
  • Ensuring all error/loss information is fully analyzed with corrective action taken and documented
  • Integration of all new products and services into the BAU environment, to include updates to work instructions
  • Responsible for completing complex assignments and coordinating related activities
  • Researches and resolves issues and serves as backup to Process Manager
  • Make decisions which require sound working knowledge of the banks operating risk policy and controls
  • Active participation in production tasks and activities
  • Training and development of junior staff
  • Supporting Line Manager with staff development cycle deliverables, (development plans, performance review, salary recommendations etc)
  • Keen understanding of currency cut - offs, involved risks and ability to prioritize and redistribute the work loads within the team
  • A proactive approach to problem solving, taking ownership of issues and having the determination to follow through
  • Working knowledge of Microsoft Office applications
  • Production Management. / Capacity Planning
  • Prioritization and Planning
  • Quality Orientation
41

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Knowledge of financial services industry preferable. Prior experience will be advantageous
  • Analytical mindset
  • Good working knowledge of MS office, decent typing skills required
  • Teamwork – Creates and/or contributes to an environment of collaboration and mutual responsibility (e.g. effectively influences others to gain cooperation and address issues; initiates and is responsive to requests from other products, regions, etc.)
  • Graduate/Degree in Commerce, Science or BMS
  • Prior experience in the Financial services industry
42

CIB Transaction Processing Supervisor Resume Examples & Samples

  • Ensure all transactions are correctly captured in booking systems, risk management and down stream systems
  • Action and perform root cause analyses on new issues or control gaps
  • Produce time sensitive daily reports with actionable data to Front Office, Middle Office or Back Office for break resolutions
  • Continuously participate in projects involving; new product rollout, new system implementation, process improvements, etc
  • In-depth experience with equity products and global markets, including rules and regulations familiarity
  • Excellent communication skills; fluency in English required
  • Ability to work in a high pressure environment with time critical deliveries
  • Ability to multi task, ensuring the trades are booked correctly, breaks are resolved and MIS being sent to managers on deadlines
  • Contributes to an environment of collaboration and mutual responsibility
  • Graduate with minimum 5 years experience in an investment bank. Client Services experience is not mandatory but will be an added advantage
  • University graduate is a requirement; MBA or higher education preferred
  • Degree holder in Finance / Economics or other related disciplines (preferable)
43

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Drafting of Long form confirmations for FX/NDF/Vanilla Options/Structured Options as a Product types
  • Liaising with Legal for template queries and should have good understanding on ISDA and EMTA
  • Ensuring that all issues are investigated and resolved in a timely manner as per SLA’s
  • Building and sustaining, strong working relationships with internal Lines of Business within Operations, Middle Office & Client Services
  • Creating and publishing daily MIS of outstanding issues
  • Control and Process Improvement mindset
  • Able to critically challenge with the goal of identifying control issues and process improvement opportunities
  • Strong interpersonal skills and ability to build business relationships
  • Ability to multi task in a fast paced environment and very results oriented
  • Ability to understand and articulate business requirements
  • Ability to communicate with external / internal clients
  • Ability to work independently and very self-motivated
  • Responsive to a dynamic and constantly changing environment
  • PC skills required: MS Word, Lotus Notes, MS Excel and Internet
  • Graduate with good academic record
44

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Qualified MBA / Chartered Accountant with a strong background in fund accounting operations and/or Operations
  • Minimum 6 years experience in risk management/Operations /similar controls role
  • Relevant business knowledge in Treaury Services / Markets space , including product, process and regulatory environment would be well regarded
  • Analytical with good problem-solving skills
  • Strong interpersonal and influencing skills; Excellent Stakeholder engagement
  • Proven ability to communicate effectively at all levels
  • Self starter and strong motivator
  • Ability to identify hot spots and quickly assess the impact and provide tactical and strategic controls
  • Flexibility to work global hours with limited in-country travel
45

CIB Transaction Processing Supervisor Team Leader Resume Examples & Samples

  • The role involves partnering and working closely with Counterparties, Internal Middle office and Front Office teams to ensure speedy execution of trades
  • Ensure trades are executed within the T+1 guideline as defined by the Dodd Frank Regulation
  • Conduct lock in calls with counterparties for faster execution
  • Timely escalation of unissued/unexecuted documents
  • Identify incorrect booking practice and educate Middle office on the impact
  • Handle volumes as per defined capacity / targets published
  • Manage Economic affirmation of the trades allocated
  • Follow-up persistently and intelligently with Counterparty/Front Office /Middle Office/ Documentation team for pending issues
  • Create process efficiencies by reviewing existing processes and recommending changes that will help create capacity
  • Strong product knowledge; thorough understanding of the end to end transaction cycle for derivative products
  • Understanding on Dodd Frank/CFTC/EMIR guidelines
  • Control mindset to identify process control gaps, prioritize & mitigate operational risk
  • Excellent time management skill and ability to prioritize work effectively
  • Proactive in problem solving and developing solutions
  • Ability to be innovative and suggest system improvement capabilities
  • Ability to multi task
  • Graduate with 4-7 yrs of experience with 3-4 years in a Derivative Operations (Middle Office / Back Office) role
  • ISDA & working knowledge of Derivative products is mandatory
  • Quasi Legal back ground would be an added advantage
  • Flexible with working in shifts
46

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Project manage the delivery of trading application across derivatives asset classes
  • Managing timelines, milestones, risks arising during the project phase
  • Providing the SME expertise to lead the team across the Derivatives Domain & the stack of applications used. Actively work with Technology to get the build done
  • Take care of requirements gathering, analyzing them, getting that signed off etc
  • End to End Test management involving creation of Test strategy, Test plan & test cases, automation scripting, defect & Gap analysis, leakage analysis etc
  • Management of business user’s expectations
  • Provide sign-off that changes can be promoted to production
  • Actively seek and apply Process Improvements across the project
  • Delivery management through vendors and internal entities like data centers, development teams
  • Bachelor’s degree in Computer Science or equivalent
  • Formal training in Project Management, a plus
  • Experience in FX, Derivatives, finance, banking domain, a plus
  • Hands-on experience with Microsoft office suite and the windows desktop
  • Familiar with major relational database management systems Oracle, Sybase and SQLServer
  • Knowledge on python scripting & Hydra databases is a plus
  • Good communications skills, written and verbal
  • Experienced in managing stake holders across business units and functions, organizations and geographies
  • Ability to translate ambiguously defined objectives into concrete actions and deliverables and manage their execution. Ability to look beyond stated objectives
47

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Ensure that the checklist is followed and queue is monitored at all times
  • Assist in issue resolution and providing incident report in case of errors
  • Be able to back-up for other processes of ACCO as long as no segregation of duty issue identified
  • Monitor and able to perform (as back-up) product verification tests (PVTs) on the system as and when required
  • Provide process improvements to enhance the system and participate in projects call as and when needed
  • Deliver on reports and administrative tasks assigned
  • Set regular 1:1s with team/senior team members/Associates and provide coaching as and when necessary
  • Perform SOP and process reviews
  • Advanced knowledge of SWIFT messaging and how money moves
  • Advanced understanding of the process and function as well as familiar with the exceptions found in the SOP
  • In depth understanding of the process background and the associated whys
  • Main task : Monitor transactions and able to do maker-checker tasks if needed
  • Handle authorization of payments as per assigned limit
  • Good understanding of how the systems for the process works and able to use the software efficiently in day to day operations. Main system : MTS, LVB, DIP
  • Does effective end to end queue monitoring and assists the team in the prioritization of transactions and tasks
  • Replies to all queries received and able to provide in depth explanation as necessary
  • Prepare and conducts presentations
  • Initiates discussion with partner sites and maintains good working relationship
  • Facilitates and lead meetings and discussions. Managing own and others' emotions and being sensitive to no-verbal cues
  • All team members to share ideas and express opinions and listen without bias
  • Provides timely updates to teams and stakeholders
  • Ensures that controls are being followed by the team
  • Monitors completion of the process checklists and that it is done timely
  • Escalates to Management with sense of urgency
  • Able to write a detailed RCA for any issues
  • Implements preventive actions for any errors that has happened. 9. Constantly do process reviews and gap analysis
  • Develops an effective strategy in anticipation of workload issues
  • Manages key deliverables in a timely manner
  • Minimal supervision required and open to feedback from manager
  • Reacts with sense of urgency and ensure that issues are closed out as necessary
  • Effectively handles ambiguous, dynamic tasks & assignments; is energized by challenges of the unfamiliar
  • Maintains ongoing communication with customers and stakeholders to determine their needs
  • Encourages colleagues and teams to achieve a high standard of service excellence
  • Ability to stay focused during repetitive tasks
  • Ability to follow prescribed procedures. Flexible to learn
  • Ability to work under pressure to meet deadlines and productivity/quality goals
  • Familiarity with basic computer functions
48

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Provide independent valuation services to internal and external clients across a spectrum of OTC derivative products including credit, equity, interest rate, FX, inflation, commodity, and volatility / variance derivatives
  • Responsible for daily market data capture, validation, and calibration across all data types required for modeled valuations including quantitative and qualitative adjustments
  • Responsible for producing and analyzing valuation movements within client portfolios on a daily basis. For some clients, this will also involve comparing and analyzing OTC valuations across multiple sources and the candidate should be able to clearly articulate the cause of any valuation differences
  • Assist with the roll out / support for new derivative products from a valuation and lifecycle management perspective including benchmark and back-testing as part of the model validation process
  • Establish and develop strong relationships with both internal and external clients
  • Assist with the on-boarding of new clients and products
  • Resolve ad-hoc issues, including queries related to third party valuation, procedures and processes
  • OTC Derivative knowledge across all asset classes, including sensitivity analysis (pv01, delta, gamma, vega, theta, rho, etc.) and how these are generated and used to analyze OTC valuations
  • Previous Middle Office or Trading Desk experience (2-3 years) with a background in derivatives essential
  • A proactive approach to problem solving, logical thinker with a good mathematical background
  • Strong working knowledge of derivatives systems and vendors (Calypso, Bloomberg, Reuters, etc.)
  • Outstanding ability to solve both conceptual and practical problems involving systems, analytics, and process flows
  • Quick learner; both in technical derivatives knowledge and systems
  • Ability to thrive in a fast-paced environment and self-motivating
  • Working knowledge of a programming language (VBA, SQL, Matlab, etc.) is a plus
  • Client-facing experience a strong benefit
  • CFA / FRM, or progression towards, would be extremely positive
49

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Consistently meet KPI/ deadlines & communicates work status to appropriate parties
  • Able to implement small projects given clear goals and direction
  • Communicates effectively & professionally, responsive to queries and requests and able to escalate when needed
  • Listens effectively to client needs, asks the right questions & is sensitive to what is key/a priority for clients
  • Intermediate to in-depth understanding of products and financial concepts in immediate business area. High-level understanding of how products supported fit in at firm
  • Matching of incoming confirmations /settling payments for sensitive/ larger counterparties
  • Where appropriate, takes action on own, without waiting for direction from others. Persists and continues to strive for a goal despite obstacles and setbacks
  • Expresses ideas in a confident, clear and compelling way and appropriately tailors style/approach to audience, both verbally and in writing
  • Effectively manage a team & actively participates in firm-wide initiatives (recruiting, mentoring, training)
  • Familiar with and adheres to the Firm's Code of Conduct, regulatory requirements and all policies applicable to role, business, LOB, and location
  • Actively participate in the implementation of strategic initiatives identify process improvements and efficiency opportunities in the daily workflow verbally confirming details of Derivative Trade products
  • Basic understanding of individual functions comprising the business, their interdependencies and business as a whole
  • Knowledge of the technical infrastructure that supports the business & effectively utilizes infrastructure for daily tasks
  • Identifies key stakeholders in the business process and establishes solid working relationships with these key partners
  • Capitalizes on opportunities to develop relationships with others outside their business/function
  • Experience/working knowledge of Derivative products
  • Should be excellent at excel management
  • Existing relationships and network within JPMC IB T&O community an advantage
50

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Assist with the planning and execution of the ACCE program, whilst keeping engaged with other streams / projects to work towards a common goal
  • Analyzing data, processes, organization and supporting IB margining applications
  • Act as coordinator between technology, the business and BAU operations teams to meet project objectives, ensuring they are communicated and executed properly
  • Coordinate testing of new applications and processes, which may include creating test plans/scripts, supporting or conducting test execution, researching the cause of failing test scripts, reporting defects to technology for issue resolution and coordinating business retest
  • Partner closely to manage business/client project deliverable expectations
  • Participate in and potentially lead progress status meetings at the operational and project level
  • Provide continuous feedback on project status, offering constructive options to ensure project tracks to original expectations
  • Provide documentation for policies and procedures
  • Weekend release work anticipated
51

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Detailed process evaluation & documentation standards
  • Milestone tracking & problem solving
  • Expertise in process evaluation
  • Must be detailed oriented with strong organizational and communication skills
52

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Drafting/Authorizing/ Deal review of Equities Derivative Trades and Legal confirmations. [Maker-Checker]
  • Drive Efficiency in the current process
  • Leading calls with Global Partners and Middle Office teams
  • Building and sustaining, strong working relationships with internal Lines of Business with Middle Office, Front Office and internal Counterparts
  • Identifying incorrect booking practice and educate Middle office on the impact. Root cause solutions to be proposed to fix issues at source
  • Ensuring, all issues are investigated and resolved in a timely manner as per Business Standards
  • Performing activities within the SLA
  • Accuracy of Legal documentation & effective query management
  • Escalate issues effectively based on risk and criticality
  • The candidate must be a motivated individual with a strong partnership abilities
  • ISDA knowledge and Equity Derivatives Product knowledge is mandatory
  • The individual must be able to: handle a high level of complexity in their product coverage, be able to shift gears with relative ease, be flexible enough in shifting workload in accordance with changing priorities and be comfortable dealing with a stressful and fast paced Trading environment
  • The candidate should be flexible to work in all shifts
  • Graduate with at least 6 yrs of experience
  • Quasi Legal background would be an added advantage
  • Shift Flexibility is a must [Asia – EMEA shift]
53

CIB Transaction Processing Supervisor Team Leader Resume Examples & Samples

  • Performing various control functions to ensure trade values in risk management are in sync with Risk, PNL & downstream applications
  • Drive firm wide & industry projects (Dodd Frank, Clearing etc) by partnering with project leads
  • Review key metrics to measure controls, workflow capacity, system & team efficiency
  • Generate efficiencies by reviewing existing processes, improving STP & increasing capacity
  • Manage day-to-day processes across staff members including providing regular feedback, performance reviews and career development opportunities
  • Strong product knowledge; thorough understanding of the end to end transaction cycle for Rates derivative products
  • Ability to manage a team of high achievers with diverse experience and skill sets. Successful in team environments with matrix reporting structures
  • Ability to negotiate & influence at appropriate levels
  • Ability to manage internal clients & stake holders
  • Problem solving skills and ensure quick resolution by coordinating with relevant groups
54

CIB Transaction Processing Supervisor Resume Examples & Samples

  • Graduate with 4-6 years experience in operations
  • Skilled in MS office applications including Outlook, PowerPoint, Excel, Word, Access and Project
  • Can operate effectively in a dynamic environment with tight deadlines, and can prioritize one's own work to achieve them
  • Flexibility to work global hours
55

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Assist the Transaction Processing Manager in the management of the team and in the oversight of day-to-day BAU operations
  • Ensure accurate trade processing, review and reporting in accordance with the established work practices and procedures of the Transfer Agency Group
  • Accurately record money movement and reconciliation of the same in accordance with the established work practices and procedures of the Transfer Agency Group
  • Carry out Anti-Money laundering (AML) checks whilst displaying a comprehensive knowledge of the established practices, processes and procedures of JPMorgan including in-depth industry awareness
  • Facilitate the completion of regular and ad-hoc client, investor and regulatory reporting requirements in a timely, accurate and professional manner for submission to the Transaction Processing Manager
  • Provide support to Transaction Processing Manager through investigation and analysis and provision of relevant data, to resolve client queries, as required
  • Lead and/or participate in internal and external projects
  • Ad-hoc tasks as directed by the Manager
  • 1-3 years relevant Financial Institution (FI) experience is required. Transfer Agent experience is preferred
  • 1 - 3 years people management experience
  • Working knowledge of Transfer Agent administration systems
  • High proficiency in MS Office
  • Previous experience on relevant FI systems
  • Relevant Tertiary Degree
56

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Preparing Daily /weekly Monthly and Quarterly reports Fed reports
  • Submission of trade where the break is greater than 20 Million to CFTC
  • Reporting trades which have failed DTCC validation
  • Reporting trades singletons breaks
  • High value Notional reporting
  • Reporting Trade details form Various Risk management system
  • Testing of the new reports which will be coming up
  • Graduate with 6+ years Exp. Preferable with Finance Background
  • Excellent MS Excel & MS Access skills is necessary
  • Deadline oriented
  • Partnership/Relationship Building Skills
  • Pro-active with an ability to demonstrate and mange change; willing to take on additional responsibility
  • Good relationship building skills and ability to deal with counterparts at all levels
  • Problem solving and analytical mindset
57

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Analyze, prioritize, respond to, and resolve inquiries accurately and in a timely manner according to departmental standard
  • Follow-up on pending cases according to departmental standards
  • Initiate/Verify payments and adjustments
  • Maintain a working knowledge of all system applications pertaining to the job as well as keeping a level of proficiency on system enhancements
  • Communicate written and oral expression in a clear, concise, and professional manner
  • Demonstrate professional work habits in the areas of attendance and punctuality
  • Identify generic processing problems so that the parties involved can be educated on how to avoid future occurrences
  • Work overtime when requested
  • Basic accounting skills
  • Flexible with shift timings
  • Comply by JPM values
  • Graduates with good academic record
  • 0-2 years of experience/Working knowledge of various aspects of International Payment Processing Operations / working knowledge on SWIFT or experience in a back office operations of a reputed foreign bank or its processing arm/private sector bank/public sector bank would be an added advantage
  • Strong interpersonal skills
  • Strong PC and analytical skills/ Knowledge of MS Access, Excel, PowerPoint, and Word
58

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Processing of specific activities defined as per task list
  • Process Manual STATIC data setup required as per client information on application used by the business
  • Monitoring transaction activity and control processing timeframes for activities within the defined task list
  • Escalate issues and challenges as and when they come across and on time
  • Provide MIS for the team to be reviewed by Senior Management
  • Be involved in Incident management during system issues
  • Graduate with Minimum 3+ years - International Payment or liquidity Processing Operations
  • Experience and working knowledge of various aspects of International Payment/liquidity Processing Operations. Good Interpersonal skills to be able to communicate internally or externally and at all levels
  • Ability to exercise high levels of discipline and concentration
  • Experience in a back office operations of a reputed foreign bank or its processing arm/private sector bank/public sector bank as a supervisor would be beneficial. Working Knowledge of SWIFT & international payment conventions & practices is preferable
59

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Responsible for the timely and accurate adding & updating of client’s information in respective Functional applications / Global Systems & mainframes
  • Manage the workflow of BAU, handling requests made to the Static Team from CSO’s, Implementation Team & Internal Departments
  • Ensuring work is processed within established timeframes, is subject to the necessary controls and that targets are met accordingly
  • The role involves interaction with Lines of Business and Internal clients via telephone or email, some of whom maybe of a senior capacity
  • Respond to queries received via mailbox and resolve any client issue on priority
  • Working on various BAU Projects assigned from time to time & ensure timely completion of projects. Process any required back-up tasks relating to production, identifying ways to improve current work practices
  • The job also involves extensive investigation on a transaction and ageing level. Although the role will have individual responsibilities, expectation will be to contribute to meeting team’s goals and SLA’s
  • Escalate and refer all concerns or non-routine situations to supervisors and managers
  • Flexible to work in any shift
  • Essential Skills & Experience-- 4-5 years experience in a bank operations environment. Knowledge of Trade Finance, Payments and Cash Products would be an added advantage
60

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Identification, investigating, resolution and necessary escalation of any failed on-line report delivery processes, including client reports and report definitions
  • Reviewing the work from team and signing off to the partner location or the client
  • Testing / implementation of the rules that are built on TRAC platform to ensure it meets the client requirements
  • Communication of actions to production support/client support/clients as necessary
  • Monitor key tasks closely and ensure that they are performed on time
  • Have a problem solving skill set and come up with potential solutions to problems
  • Internal escalation of any unresolved queries immediately to the Associate/manager that might lead to potential delay the meeting of timelines
  • Ability to cover an extended hours operation as required
  • Updating the FAST boards with current status of cases completed
  • People with engineering or software coding experience preferred
  • Experience related to problem-solving technical issues viewed favorably
  • Proven record of managing own and team workflow, coupled with a commitment to client satisfaction
  • Understanding the basics of mutual and pension funds as well as trust and fiduciary duties
  • Knowledge of MS office with focus on MS excel is a strong requirement
  • Simple software coding knowledge
61

CIB Transaction Processing Supervisor Resume Examples & Samples

  • Analytical skills: Problem solving Data analysis, Decision-making
  • Work management skills: Time and workload management, Self-starter, Planning, achievement Orientation, Productivity focus
  • Interpersonal skills: Ability to influence others, Purposeful communication, Flexibility, Active listening
  • Aptitude: Outcome focused, self-motivated, flexible and enthusiastic, Professional approach to successfully interact with senior management/ colleagues/ peers
  • Communication – Is organized, clear and confident in written and oral communications. Actively engages in discussions offering expertise, opinions and advice
62

CIB Transaction Processing Supervisor Team Leader Resume Examples & Samples

  • Strong relationship management and partnership skills. Ability to build and maintain strong relationships with the business, Technology and Corporate groups
  • Expansive manager and proven team management and leadership skills, ability to build and develop delivery focussed teams. Direct and Virtual team management
  • Set and leads the strategic direction of the group in-line with the overall global MO direction
  • Strong control mindset, focus on continual process and system improvements, increase capacity management
  • Change agent, with the ability to lead a large organisation thru continuous change
  • Highly organized, motivated and strong prioritisation to ensure delivery in-line with business/operations agenda
  • Extensive experience in identifying, creating and implementing Transaction Life Cycle automation opportunities across the E2E
  • Ability to manage and build client relationships
  • Knowledge of Business Continuity and Resiliency Planning
  • Drive change with engagement with external group for timely onboarding of clients
  • Handshake with onshore partners for escalation, if any
  • Engage with global partners for process re-engineering, process Standardisation across regions
  • Scope expansion initiative for products not currently managed by Mumbai
  • Co-ordinate with Technology for system changes and enhancements
  • Plan and implement capacity utilisation and productivity in the team
  • Provide regular status reporting to senior management
63

Cib-transaction Processing Supervisor Team Leader Mumbai Resume Examples & Samples

  • Preparation of Reclaim forms and submitting it with Tax authorities
  • Point of contact for tax enquiries to support our client’s tax servicing needs
  • Execute forward thinking to maintain response quality and completeness to prevent case reopening
  • Assist in client tax account reviews and ad-hoc projects across the wider Tax Operations team
  • You must be able to demonstrate your operational experience within financial services, specifically global custody or investment banking
  • You will be able to give examples of your successful internal and external communication and problem solving experience
  • You will be able to discuss your process improvement experience, where you clearly articulate ideas, concepts
  • You will be able to give examples of your problem solving skills and experiences
64

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Ensuring BAU Execution to be best in class. Publishing of periodic metrics and tracking reasons for deviation from agreed levels. Ensure follow up for all ageing items
  • Escalate any error/exceptions on identification
  • Audit focused in all BAU activities
  • Navigates systems proficiently and accurately
  • Perform all work in accordance to department procedures and are within quality standards
  • Getting the team along to achieve common objective
  • Team management and ensuring the morale of the team is high
  • Work in partnership with Local OCM team for QA Tests, MIS, Audit etc
  • Working with seniors to achieve organization agenda
  • Performance Management for direct reports
  • CA/ MBA (Finance)/CFA
  • Knowledge of Capital Markets essential with at least 5 year's experience
  • Ability to work both independently and as a team in a fast paced production environment
  • Flexibility of operating hours to include overtime, holidays, and weekend testing
65

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Pre-matching & Settlement of Japanese Equities and Fixed income for JPMSJ and affiliate entities for cash trading and sales as well as SBL
  • Pair-off/Netting of JGB and payment processing
  • Perform day to day on settlement calculate funding estimation for JPMSJ
  • Corporate Action control for Japanese Equities for JPMSJ and affiliate entities such as CA event capture and reporting, Dividend/Coupon claims processing etc
  • System to System & Nostro reconciliation and resolution
  • Generate regulatory report for FSA, BOJ and legal ledgers as stipulated by the regulation
  • Generate reports for customers and other internal reports including MIS reports
  • Invoice controls and processing
  • Participation in global and local projects including new business, system enhancements and market rule changes
  • Process re-engineering to enhance efficiency and controls
  • 3+ Experience in Investment Banking Middle Office/Operations
  • Experience in Asset Servicing and Trade Management & Settlements
  • Experience of Funding management and forecasting, payment processing preferable
  • Strong Control mindset and understanding of policies/regulations in the industry
  • Ability to work under dynamic environment and under pressure to meet deadlines and productivity/quality goals
  • Bachelor’s Degree in Accounting, Economics, Finance, Business
66

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Accuracy in Verification/ Stratification in line with SOPs with no errors
  • Responds effectively and timely to routine queries/complaints
  • Creating and updating of SOP's / Documentation while ensuring that the standards are followed; To ensure that IT Policy / System accesses and other applicable JPMC policies are followed
  • Creating effective work environment by maintaining healthy relation with Team Mates. Taking initiative in extending support to team members when required; Keeping the team informed about the issues and corrective actions in the process
  • Cross Training. --- Knowledge transfer to fellow members and vice versa
  • Provide leadership, guidance and motivate staff to improve performance levels
  • Address performance issues in a timely, consistent, and professional manner
  • Maintain emphasis on deadlines, quality, and procedures
  • Manage projects and work closely with other Partner sites
  • Provide verbal and written status updates to business partners
  • Provide support to team colleagues as required
  • Prepare MIS / Scorecard as required by senior management
  • Provide overall supervision / leadership to the staff and act as a back-up to the Shift Manager
  • Flexibility to work on Night Shifts/ holidays / extended working hours on high volume days
  • Post-Graduate with 3-4 years / Graduates with 6-8 years of overall experience with strong experience in handling complex data and deriving analysis of the same
  • Understanding of Banking and Financial Services Industry
  • Excellent desktop skills
  • Excellent problem-solving skills
  • Excellent verbal, written communication skills and good Presentation Skill
  • Strong ability to understand multiple systems and platforms
  • Excellent detail orientation. Ability to delve into details with a view to solving issues and add value to existing functions
  • Ability to liaise and partner with stakeholders
  • Ability to understand key drivers of the business
67

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Add/Modify/Delete data based on the instructions of clients
  • Maintain all the static information on different applications
  • Update internal and external records based on the requests received
  • Ensure that all relevant deadlines and stipulated controls are met
  • Provide MIS reports with accuracy and completeness of data
  • Assist in the training/education of other members in job functions/procedures relating to the unit
  • Process any required back-up tasks relating to production, identifying ways to improve current work practices
  • To work with minimum supervision and act on own initiative to identify tasks to be undertaken
  • O Graduate with Minimum 2 years - International Payment Processing Operations or Fresh
68

Cib-transaction Processing Supervisor Resume Examples & Samples

  • CA/CWA/CISA/MBA with 4-7years / Graduate or Post-Graduate with 7-8 years experience in operations
  • Good computer skills — MS Office, MS Excel, MS PowerPoint, MS Project etc
  • Background in Internal Controls testing and documentation is preferred
69

Cib-transaction Processing Supervisor Resume Examples & Samples

  • 9+ years experience in financial services industry preferably in International Funds Transfer
  • Ability to work in a collaborative environment whereby you are able to leverage resources of other groups
  • Strong people manager
  • Knowledge of Funds Transfer / Cash Managment Operations necessary
  • Sound understanding of risk management, audit methodologies & Fund Transfer Guidelines
  • Strong analytical and communication skills
  • Effective writing skills
  • Flexible and creative thinker
  • Strong organizational, interpersonal and management skills. Ability to effectively present verbal and written communications in a clear and concise manner
  • Bachelor’s degree in finance / accounting and M.B.A / CA preferred
70

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Work closely with the stakeholders to understand business requirements and advise business on options, risks, and costs associated with requested efforts
  • Work with our technology partners to define future state document management, and reporting architecture
  • Lead the business modeling aspects of engagements, drive execution and support the meeting of project milestones
  • Provide business and data analysis to large, cross line of business initiatives; analyzing and documenting key business discussions and requirements, managing timelines, tracking action items and other project related materials
  • Manage communication of status updates to stakeholders through presentations and reports used in different forums
  • Partner with stakeholders, providing guidance and analysis, helping identify and escalate issues/risks/dependencies and facilitating communication across teams
  • Assist with coordinating working group meetings, setting the agenda, preparing meeting materials, documenting minutes and ensuring clear ownership of action items
  • Analysis and documentation of both functional and non-functional business requirements
  • Review project materials at all stages of project development lifecycle - current state process flows, business use cases, gap analyses, functional specifications, test plans and test scripts, and user training materials with stakeholders and coordinate sign offs of deliverables
  • Resolve high level conflicts by making broad decisions, or negotiating with affected senior management
  • Validation of technical deliverables to meet those requirements
  • Strategy and execution of testing
  • Ability to interact with multiple senior stakeholders in business and technology and build consensus
  • Experience in full systems development lifecycle from project initiation, requirements definition, user acceptance testing through implementation
  • Ability to work with virtual globally dispersed project teams
  • Strong analytical skills and writing skills, to include solid experience in writing functional specifications
  • Strong Microsoft Powerpoint, Project, Visio and Excel skills
  • Knowledge of and experience with testing systems such as Quality Center
71

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Taking Lead on process improvements and automation
  • Excellent Client focus and Customer care working practices
  • Strong time management skills required to meet exchange and front office deadlines
72

Cib-transaction Processing Supervisor Team Leader Resume Examples & Samples

  • Self-motivated and flexible with working hours and good communication skills
  • Excellent product knowledge on derivative products and OTC Markets
  • Ability to work under pressure and high volumes
  • Excellent organizational skills with ability to identify and prioritize the work and handle non BAU task assigned
  • Escalation handling and Query Management skill set a prerequisite
  • Identify the control gaps and bring in value addition to the process
  • Proven track of people management skills
  • Flexible attitude towards working hours due to the demands of the working place
  • Keeping management informed continuously of any issues
  • Good PC skills
73

Cib-transaction Processing Supervisor Team Leader Resume Examples & Samples

  • Graduate or Post-Graduate with 4-6 years experience in operations
  • Familiarity with a global bank's process & operational environment including management and external reporting is a must. Strong business knowledge i.e. Investment Banking, including OTC product, process and system knowledge
  • Ability to think and act strategically
74

Cib-transaction Processing Supervisor Resume Examples & Samples

  • APAC Client Management - acting as the interface between clients and their counterparties, operating in the EMEA time zone
  • Collateral Monitoring and Management
  • Collateral Margin Call Calculation and Execution
  • Trade Monitoring/Administration
  • Dispute Resolution
  • Stock/Cash Reconciliation
  • Client Focused
  • Numeracy
  • Flexible approach to working hours
  • Ability to work under own initiative
  • Educated to at least A level standard or equivalent
  • Experience in a relevant environment
  • Proven Client Service skills
  • Previous experience in related products (collateral management, securities settlement)
  • Working to strict deadlines and controls
  • Keyboard proficiency
  • Stock Lending experience
  • OTC Derivatives
75

Cib-transaction Processing Supervisor Team Leader Resume Examples & Samples

  • BTech / CA / CWA / MBA with 6-9 years / Graduate or Post-Graduate with 9-12 years experience in operations
  • Candidates will preferably have a recognized project management qualification, e.g. Prince II,PMI - if not they must be able to demonstrate use of structured approach and methods / use of appropriate tools
  • Familiarity with a global bank's process & operational environment including management and external reporting is a must. Strong business knowledge i.e. Investment Banking, Retail & Commercial business including product, process and system knowledge
  • Experienced in consulting with project stakeholders, including the skills to facilitate compromises and resolve conflicting requirements. Strong consulting and stakeholder management skills, a client service philosophy, and the ability to build and foster internal relationships
  • Must be confident and experienced and also be able to interact at senior / middle management level
  • Must be able to get to grips with and manage scope (requirements definition, workshop management & facilitation etc.)
  • Must have experience in project initiation; be able to set up appropriate project structures including project boards etc
  • Must have demonstrable stakeholder engagement experience including organizing and managing disparate cross-functional / work stream teams
  • Must have breadth & depth, process, people & technology in a banking / financial services operation & be able to converse confidently & comfortably re processes & operations
  • Good project/programme management experience in operations environment. Might perhaps have experience managing large location strategy initiatives or programmes
  • Candidates must have had responsibility for people and process elements, ideally a business project manager, who understands human change elements implicit in project delivery
  • Will also have managed the complexities of big project/programme - managing direct and indirect reports, third parties & key stakeholders
  • Must have worked in true customer facing environment - not just with internal customers
  • Must be a good communicator and be experienced in handling difficult customer situations
  • Must be able to handle high level of pressure associated with complex project and programmes in demanding customer environment
  • Must be flexible and adaptable - willing to travel, able to manage multiple projects, work across industry sectors
  • Will be self sufficient and require little day to day management support
  • Must be able to cope with the frustrations of having ultimate responsibility but no authority for financial sign-off
  • Also advantageous but not essential - specific transition management experience in an outsourced environment
  • Can operate effectively in a dynamic environment with tight deadlines, and can prioritize one’s own work to achieve them
  • Flexibility to work global hours and willing to travel globally
76

Cib-transaction Processing Supervisor Manager Resume Examples & Samples

  • Managing E2E delivery of Remediation projects across various line of business
  • Providing the SME expertise to lead the team across the various phase of project life cycle & the stack of applications used
  • Take care of requirements gathering, analysing them, getting that signed off etc
  • Resolve escalated Risks, Assumptions and Issues management
  • Generate overall test completion report summarizing test progress, execution and results
  • Adhere to bank’s internal processes (configuration management, change control, access to data & systems etc)
  • Delivery management through vendors and internal entities
  • 8+ years experience total exp (2+ years in managing a project / implementation team.)
  • Familiar with major technology operating systems like Unix and Windows
  • Strong delivery focus backed with good management, communication, leadership, interpersonal and influencing skills. Ability to work in matrix environment
  • Proven ability to deliver under pressure and demanding deadlines
  • Ability to translate ambiguously defined objectives into concrete actions and deliverables and manages their execution. Ability to look beyond stated objectives
  • Very strong analytical, prioritisation and organisational skills
  • Ability to communicate confidently and influence internal and external stakeholders
  • Capacity to think laterally and convey an understanding of the big picture
  • Good MS Office skills – Excel, Word, Visio and PowerPoint
77

Cib-transaction Processing Supervisor Manager Resume Examples & Samples

  • Develop in depth understanding of existing data logic across Equities derivatives and Cash MO and BO systems
  • Understand the existing reporting logics and working with internal stakeholders to develop the requirements so that the MIS can be on boarded on the Analytics platform
  • Work very closely with the developers to devise solutions and ensure the requirements are clearly understood from a technical perspective
  • Be actively involved in the requirements estimation process and prioritization
  • Actively perform and manage the end to end UAT testing and production parallel
  • Review & improve the end to end reporting infrastructure for Equities
  • Perform cost benefit analysis to propose optimum future process to the business
  • Proven management record
  • Ability to prepare Functional Specifications Document, use case modeling Data Flow Diagrams, analyze Business Requirements and effort estimation
  • Previous experience in the Financial Services industry with strong understanding of Credit / Rates / Equity Derivatives products
  • Excellent Business Analysis skills to drill down the complex Reporting requirements
  • Excellent problem solving skills in order to identify, understand and address operational and technical issues
  • Strong communication skills, both written and verbal, including the ability to develop relationships across the various stakeholders including Senior Business executives
  • A self motivated individual who is able to deliver with minimal supervision, whilst also working effectively as part of a team
  • Ability to respond to a changing environment
  • Ability to motivate people and manage careers
  • Ability to influence team and provide a vision
  • Oracle, SQL Server, VBA, MS Visio, Qlikview
  • Graduate with 10+ years of experience, with at least 5+ years working as a Business Analyst
78

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Execute the T+1 control reconciliations associated with the process and resolve discrepancies, if any
  • Investigations
  • Execute T+1 control AFR reconciliations associated with the process and resolve discrepancies, if any
  • Investigate the root cause & reach out to technology partners as well as respective Location Middle Office, Marketing Support teams, Risk Management teams and amend Data Management Application for details validated through the investigation in the process
  • Complete ownership of end-to-end processing of reconciliation output & timely escalation of issues. Thorough follow-up till the issue is resolved if the fix is outside the team’s span of control
  • MIS & Data Management
  • Ensures that data is available to run the various reconciliation engines & logics are in place to reflect the true genuine breaks for investigation & subsequent escalation of key issues
  • 502- Team Leader
  • Bachelor’s Degree with more than 5 years of experience
  • PC Literate MS Excel/ Word/ Access required. Strong MS Excel skills a must
  • Proficiency in written & spoken English
  • Product –
79

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Responsible for tracking remap negotiations; this includes but is not limited to managing the expected demand NMCR phase 2 (non-cleared margin). Making sure the team is organized and can accurately track and control newly signed and amended CSAs
  • Production team in Mumbai responsible for CSA discount curve mappings for each Line Of Business including
  • Daily process to translate CSA information into Discount curves and FCFs
  • Key controls over changes in CSA data, curve overrides
  • Partner with Operations, Technology and Front Office groups globally within JPM to define and implement new requirements
80

Cib-transaction Processing Supervisor Manager Resume Examples & Samples

  • Key controls on data quality of data used in the CSA Discount curve mapping process
  • Face off to multiple asset classes and be able to co-ordinate a global strategy effectively and efficiently
  • Accurately capture the impact of a change to a CSA from a PnL and Risk point of view across multiple asset classes and businesses
  • Gather business requirements, perform detailed analysis, and produce associated functional specifications where required
  • Risk mitigation, ensure the risk in JP Morgan’s outstanding portfolio of trades is effectively mitigated and controlled through various control & risk mitigation processes and function
  • Close interactions with senior experts from various different teams and regions including global Middle offices, Technology and Compliance to resolve outstanding issues. This role will involve a large amount of facilitation and negotiation
  • Actively work with the global team and management to achieve both industry and internal targets
  • 2) The role global in nature therefore will require strong communication skills and the candidate should be highly articulate in the English language
  • 3) Attention to detail. Demonstrates willingness to deep dive into an issue or problem to establish and address root cause
  • 4) Drive and motivation: successfully handles and prioritizes multiple tasks, takes initiative and leads to improve own and team’s performance, works intensely towards extremely challenging goals and persists in the face of obstacles
  • 5) Strong team player- effectively collaborates with others both locally and globally
  • 7) Creativity/Innovation- leads by example to challenge status quo and looks for new ways to improve current processes and procedures. Develop creative solutions that are grounded in reality and have practical value
81

Cib-transaction Processing Supervisor Manager Resume Examples & Samples

  • Participate and lead discussions in various Working Groups to establish greater standardization, preparedness for implementation of regulatory reform requirements and operations systems & technology changes
  • Ensure processes and systems are continuously reviewed and improved, risk is managed and results are achieved within the team that adhere to expectations around timeliness, quality and cost effectiveness
  • Develop plans to retain and grow talent
  • 3) Extensive people management experience or excellent track record in leading teams
  • 4) Attention to detail. Demonstrates willingness to deep dive into an issue or problem to establish and address root cause
  • 5) Drive and motivation: successfully handles and prioritizes multiple tasks, takes initiative and leads to improve own and team’s performance, works intensely towards extremely challenging goals and persists in the face of obstacles
  • 6) Strong team player- effectively collaborates with others both locally and globally
82

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Self-motivated and flexible with working hours and good
  • Excellent product knowledge on derivative products and OTC
  • Escalation handling and Query Management skill set a
  • Graduate with at least 4 + yrs of experience, preferably in back
83

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Perform daily checks across all (Asia/ EMEA and NA) regions for Derivative products to ensure critical fields are updated and matching between Upstream / Risk Management System and Downstream
  • Overseeing the data gathering process, analyse the data and report MIS utilizing the various data source
  • Provide detailed business control metrics to management on a daily basis
  • Build and maintain strong working relationships with all global teams and be an SME on Reconciliations and Controls
  • Ensure all controls and checks are completed on End of Day
  • Product knowledge; thorough understanding of the end to end transaction cycle for derivative products (preferred)
  • Excellent verbal and written communication skills. Individual should have been in a role that required daily and extensive communication directly with FO Sales & Marketing groups
  • Control mind set to identify process control gaps, prioritize & mitigate operational risk
  • Ability to multi task, ensuring the controls are performed correctly, breaks are resolved and MIS being sent to managers on deadlines
  • Graduate with at least 6+ years in an investment banking environment, preferably in Middle Office / Trade/Sales Support
84

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Generate daily / weekly/ monthly reports and circulate to stakeholders of the Global Recipient
  • Trade Support
  • Investigate and amend Risk Management systems for economic breaks, raised by the back office of affiliates through the query management tools
  • Execute the T & T+1 control reconciliations associated with the process and resolve discrepancies, if any
  • Execute all prime record reconciliations not linked to trade execution of deals. This will involve the execution of these reconciliations, the investigation of all breaks less than the prescribed limit set by the Global trade capture teams
  • 502 – Professional (Team Leader)
  • Bachelor’s Degree (at least 70% marks) with 3-4 years of relevant banking experience
  • Further education, Masters. (Commerce/ Accounts preferred)
  • Derivatives Systems knowledge (JPMC or Banking Systems)
  • PC Literate MS Excel/ Word/ Access required
  • Process –
85

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Monitoring collateral allocation runs to ensure all lender accounts have sufficient collateral
  • Margin calling borrowers when there is a collateral shortfall
  • Liaising with local agents/settlements in regards to settlement of free of payment stock (collateral movements in and out)
  • Investigating collateral shortfalls using reporting and analysis of collateral allocation runs
  • Investigating collateral eligibility
  • Answering collateral management-related queries from borrowers, including status of trades, collateral positions, valuation and collateral locking
  • Notifying lenders of any potential collateral shortfall when close to market cut-off and arranging communication between lender and borrower to discuss potential shortfalls that may leave the lender exposed
  • Monitoring instruction queues for any collateral recalls (DFP instructions) that require manual release
  • Processing Tri-Party Repo loan transaction movements
  • Inputting Secured Finance loan transaction movements
  • Processing collateral locks, ghost box population, lender sequencing and COAC long box movements
  • Reconciliations
  • Set-up of agreements in the system
  • Issue and consume margin statements or RQVs, depending on underlying trade
  • Calculate margin and manage margin call agreement process
  • Verify asset eligibility and agree collateral movements against margin obligations
  • Instruct and monitor collateral settlements
  • Track and value collateral positions daily
  • Provide daily reporting on margin and collateral activity
  • Provide dispute notification and portfolio reconciliations, leveraging TriOptima’s TriResolve service, which can assist in identifying the cause of disputes and facilitate their resolution
86

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Daily maintenance and reconciliation of the asset histories for all underlying instruments used for the pricing of structured derivatives
  • Market data controls including the monitoring, verification and reporting of stale pricing instruments
  • Acting as a central point with Operations teams to resolve issues and deal with ad-hoc queries
  • Develop a strong partnership with the Business, Middle Office, Operations, and other Technology teams
  • Establish a thorough understanding of the transaction life cycle and the link between the various downstream systems
  • 3-5 years of experience in an investment banking environment, preferably in Middle Office / Trade Support
  • Strong and Effective communication with good influence skills
  • Keen to question everything and understand the detail behind the number and/or process
  • Must be analytical, with a logical approach to problem solving and good attention to detail
  • Self-motivated, diligent and resourceful
  • Able to adapt, prioritize and deliver in a fast-paced, time-critical environment
  • PC proficiency is mandatory with strong Excel skills
  • Good understanding of equities markets and relevant process flows
87

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Graduate from any stream
  • Good product knowledge in IB. Relevant knowledge on Fixed Income, Money Market, FX & IRS preferred
  • Understanding on trade life cycle
  • Smart thinking & quick learner
  • Controlled mindset to manage critical daily BAU processes & adopt required controls
  • Average Excel skills
  • Ability to provide suggestions / implement process improvements
  • Previous related /MO working experience will be preferred
88

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Omnibus account reconciliations of Continuous Net Settles (CNS)
  • The reconciliation of cash movement from JPMCC to JPMSI & JPMSL through the Firm omnibus accounts
  • Reconciling Daily Suspense Accounts – U.S. and currencies for operations and International and Custodial Trust Company or CTC)
  • Balancing of Bookkeeping Journal – U.S. and currencies
  • Daily balancing of Bank Accounts
  • CMTA – Receipt and payment of CMTA commissions and reconciling of receivable/payable accounts
  • Monthly booking of income/expense and reconciling stock loan/borrow accounts, daily reconciling of receivable/payable accounts
  • Notification letters to clients of cash and stock transfers
  • Reconciling security and NOSTRO positions/ transactions breaks for proprietary and Prime brokerage accounts by referring it to settlements/ Middle Office/ Agents systems/reports
  • Process invoices from external parties and resolve/escalate discrepancies to OU(Organization units)/Middle office
  • Process journal’s into firm/client accounts to resolve breaks & Reconciles cash flows through various systems and client accounts
  • Perform reconciliations with regards to client accounts in firms portfolio management system
  • Reconciliation over Geneva application versus JPMCC Books and Records positions and balances
89

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Ensure trades are executed within the T+1 guidelines of CFTC/EMIR
  • Monitor all EOD and periodic controls
  • Manage OTM’s of the trades allocated
  • Follow-up persistently and intelligently with Middle Office/ Documentation team for pending issues
  • Support LOBs cost management initiatives and be creative and diligent in eliminating unnecessary expenses
  • Reward & Recognition: Highlight and reward successes and recognize individuals at all levels who contributed
  • Build a culture of transparency and open, honest & clear communication
  • 2 - 3 years in a Derivative Operations (Middle Office / Back Office) role
  • Successful in team environments with matrix reporting structures
  • Ability to multi-task effectively to meet tight dead lines
  • Flexibility to work global hours (UK/NY)
90

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Calls with Global Partners and Middle Office teams
  • Identifying incorrect booking practice and educate Middle office on the impact
  • Publish internal management MIS to track performance of regulatory targets
  • ISDA knowledge and Equity Derivatives Product knowledge is preferable
  • Knowledge of ISDA terms and language would be an added advantage
  • Ability to details and good interpersonal skills
91

Cib-transaction Processing Supervisor Manager Resume Examples & Samples

  • CA/CWA/CISA/MBA with 9-10years / Graduate or Post-Graduate with 12-15 years experience in operations
  • Strong business knowledge i.e. Investment Banking, Retail & Commercial business including product, process and system knowledge
  • It would be an added advantage to have below
92

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Field incoming inquiries from the product/segment classified client channels, such as ‘800’-telephone number; fax; email; mail as it relates to Treasury Services related products. Inquiries normally fielded by the Solutions Center staff are
  • Excellent communication skills (verbal and written) with emphasis on banking terminology
  • Demonstrate listening skills and ability to utilize probing questions to accurately assess inquiry or request
  • Ability to work in a fast-paced environment and an adaptability to change
  • Exhibits ability to work effectively in a team environment
  • Proficiency in MS Windows and Office with the ability to work with multiple applications at the same time
93

Cib-transaction Processing Supervisor Manager Resume Examples & Samples

  • Working closely with functions across J. P. Morgan globally and market partners to define the current process, system and organizational landscape, key pain points and opportunities for cost and efficiency savings
  • Eliciting and analysing large quantities of data to identify trends and areas of opportunity to help support recommendations
  • Developing and documentation of business flows benchmarking against firm wide operating models
  • Collaborating with teams to influence key senior stakeholders to support strategic recommendations
  • Communicating regular status updates to senior management within the Business
  • Identifying opportunities and strategising business cases for senior management
  • Working business knowledge of one or more areas of a Corporate and Investment bank with a good understanding of trade lifecycle, finance or risk is required
  • Logical, structured approach to planning, problem solving and decision-making
  • Ability to work under pressure and to fixed deadlines
  • Self-starter with ability to manage own workload and team deliverables
  • Ability to communicate clearly and confidently across multiple aspects of the organization
  • Proficiency in Excel and PowerPoint is essential
  • Expertise in large scale data analysis and manipulation
  • Partners well with other groups sat outside of the team’s reporting line; excellent interpersonal skills
  • Strong influencing skills and able to partner with internal and external stakeholders
  • Familiarity with wider financial services landscape, including regulation, utilities and vendors is preferable
94

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Client Focus, understand key clients and their support requirements, builds strong relationships
  • Strong understanding of end to end controls, infrastructure & clear awareness of risk
  • Takes ownership & is delivery focused. Delivers independently and seamlessly
  • Demonstrates good problem solving skills, creative yet pragmatic
  • Prioritizes effectively and manages within deadlines
  • Actively engages team members, works directly with individuals and grows and develops talent
  • Is able to identify and implement change
  • Maintains, grows & builds strong working relationships within team and outside of direct team
95

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Client trade confirmations
  • Cash Position reporting
  • Cash Funding/ FX
  • Reconciliation between product systems and General Ledger
  • Handle enquiries from clients and internal teams
  • Assist business initiatives from Operations perspective
  • Audit focused and Control orientated in all BAU activities
96

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Responsible for reference/static data integrity, quality control checks and processes and ensure that the set up and maintenance is complete which includes review of all reports related to errors/exceptions/discrepancies of work processed
  • Maintain account mapping between the various systems
  • Maintain SSI’s on the systems as per procedures
  • Execute data analysis / research and remediation function based on assignments
  • Complete complex customer requests and problem resolution, often working with internal / external parties, security setup
  • Develop on-boarding strategy for major implementations. Ensure resources are appropriately aligned to meet deadlines and commit resources to meet those deadlines
  • Coordinate and analyze individual customer requests, using independent judgment to ensure setup meets client preferences
  • Assist with the writing and creation of operational manuals and procedures in order to continue to effectively train staff in NY and Globally
  • Create statistics/metrics of all New Accts work processed for Management tracking purposes
  • Create reports from SURF to support all LOB’s regarding new functions that were absorbed
  • Implement system enhancements to increase controls, minimize manual intervention, which will avoid errors and streamline processes
  • Responsible for UAT testing of systems and enhancements prior to implementation
  • Open and update different type of accounts using different web based and mainframe applications
  • Handle all BAU exceptions that are done on a case by case basis, as most normal BAU processing will be handled by the Global team
  • Handle heavy email correspondence with clients, co-workers and management within and outside of the firm
  • O Minimum of two years operational experience required
97

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Interact with End user and get the requirements documented and Quality assured
  • Work on the requirements and document the functional specifications
  • Set the system up as per agreed Function specifications and support the setup during the testing phase
  • Mange the testing phase of the project and Quality assure the process and documentation
  • Follow the standard problem tracking processes and track Risks to closure as per agreed action plans
  • Report on progress to project mangers and project leaders for all regular tasks
  • Deliver Black box activities like conversion and interface setup/coordination to agreed dates with P/L PM’s
  • Develop conversion tools and checklists
  • Analyze interface requirements for a given country at local and regional levels and support transition/deployment into Banking Application
  • Bachelor’s degree in Computer Science of equivalent
  • Formal training in Testing Methodology, a plus
  • Experience in derivatives products (FX & rates), finance, banking, securities domain, a plus
  • 3+ years experience as an Analyst /or worked in implementation team
  • Hands on experience on major relational database management systems Oracle, Sybase and SQLServer
  • Hand on Experience on the Derivatives Domain ( Products knowledge around FX / Rates / Credit / Securities / bonds etc,)
  • Familiar with major testing methodologies
98

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Drafting/Authorizing of Commodities Trades and Legal confirmations
  • Understand legal aspects relating to Commodities confirmations
  • Driving calls with Global Partners and Middle Office teams
  • ISDA knowledge and Commodities Product knowledge is mandatory
  • Commodities drafting experience required
  • Graduate with 4-7 yrs of experience
  • Experience/working knowledge of Derivative/Commodities products
99

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Regularly communicate with the Ops and OSD teams (over the phone and electronically) discussing potential breaches on the investment mandates relating to assigned funds
  • Create, maintain and test logical rules automatically applied to the financial instruments owned by J.P.Morgan's clients
  • Degree in related technical area (such as Finance, Mathematics, Economics, Computer Sciences or Business) advantageous but not essential
  • Qualification involving financial instruments beneficial
  • The successful candidate would have at least two of the following key attributes, demonstrated by suitable experience
100

Cib-transaction Processing Supervisor Resume Examples & Samples

  • 2-5 years experience with cash management, payments processing and clearing systems or strong financial systems integration experience with client systems would be an advantage
  • Proven project management experience, certification a plus (Certified Treasury Professional, Project Management Institute)
  • Detail oriented and methodical
  • Strong teamwork and partnership
  • Strong and effective communication (verbal and written) and presentation skills
  • Demonstrable self-motivation, initiation and strong customer focus
  • Superior analytical skills with proven experience and skills in diagnosing problems
  • Willing to work in Night shifts
101

Cib-transaction Processing Supervisor Resume Examples & Samples

  • To review and monitor trade ‘exceptions’ and generate ad-hoc Confirmation Reporting
  • To liaise with accounting centers to ensure effective trade flow
  • To provide timely information to stakeholders on failing trades and possible impacts to other processes
  • To investigate and resolve queries and issues internally and with 3rd parties in a professional manner
  • To identify errors or issues and to escalate so as to improve automated processing
  • To coach and train others so as to build skills
  • To review work to ensure done to standards of accuracy
  • To help in the continuous improvement of processes
  • To support other teams as required
  • Operational, control and efficiency diligence and execution
  • Delivery against all KPI’s and client SLA’s
  • Attention To Detail
  • Working knowledge of Equities & Fixed Income Markets and general trade lifecycle and market cut offs
  • Working knowledge of market confirmation systems, OGW, CTM
  • Strong Microsoft Knowledge essential
  • Ability to prioritize workload in accordance with trade/market volume
  • Takes ownership and accountability to ensure service to our clients/brokers/internal hubs remains as per expectations
102

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Must be an excellent team player, strong team leader, and able to work effectively in a fast paced environment
  • Strong Communication skills; both written and oral
  • Strong research, investigation and evaluation skills
  • Ability to concurrently manage multiple efforts with competing timeframes and resources
  • Ability to consult with others in the process (strong networking skills)
  • Ability to effectively and seamlessly work with others in multiple geographic locations
  • Ability to communicate effectively across all employees experience levels throughout JPMorgan Chase
  • Ability to anticipate and understand issues, and escalate appropriately for timely resolution
  • Strong PC and MS Suite skills, including MS Project, MS Excel, MS Word, MS Visio and MS Power Point
  • Understanding of project management disciplines and techniques
  • Must be a self-starter with ability to work independently from manager and/or team
  • 5+ years of experience in Functional Testing and UAT oversight. Strong verbal and written communication skills. Strong time, interpersonal and people skills
103

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Perform reconciliations between front office, middle office and back office systems to ensure data capture accuracy and completeness
  • Ensure the Sales and Trading are in compliance with rules and regulations in various local jurisdictions
  • A strong control mindset and adherence to a high degree of business ethics
  • Mathematics, finance, accounting, engineering or project management background preferred
  • Excellent communication skills; fluency in English required. Individual should have been in a role that required daily and extensive communication directly with FO Sales & Marketing groups
  • Ability to pick up complex systems architecture easily
  • Experience in driving global initiatives and affecting change in a large organization
104

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Communicate with various cross asset operational teams and technology to ensure everyone if aware of the regulatory change landscape
  • Detailing business requirements to allow each line of business to establish the functional/build requirements for their area to comply with new regulations
  • Provide recommendations to enhance current processes and control environment
  • Influence the industry and regulators on the shape of the legislation through industry working groups
  • Definition/Delivery of Operating Model
  • Fair amount of experience in financial services, operations or technology with a strong focus in change management and project management
  • Previous experience in strategic programs
  • Previous experience in Reference data - Security Masters, Party
  • Understanding multiple asset classes within Securities, ETD and OTC Derivative products (Credit, Rates, FX, Equities and Commodities) and the trade lifecycle
  • Logical and structured approach to planning and problem solving and decision-making
  • Very strong analytical, prioritization and organizational skills
  • Risk and controls awareness
105

Cib-transaction Processing Supervisor Resume Examples & Samples

  • To review and monitor trades ensuring any issues are escalated
  • To collate and report on unprocessed trades
  • To provide timely information to stakeholders and clients on failing trades and possible impacts to other processes
106

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Manage a portfolio of 2.5M live trades
  • Monthly settlement of 600,000 payments (100% increase vs. 300,000 in 2010)
  • 70,000 Dodd Frank MTM and client valuation statements issued on a daily basis
  • Daily/ Weekly reports monitoring and publishing to senior management and operations group
  • Get involved in process improvements for better client experience & automation of reports generation
  • Regulatory and control metrics to measure compliance with regulatory requirements
  • Investigation and resolution on internal queries on the reports and work with stakeholders on enhancements
  • Work closely with stakeholders on new reporting requirements, and with technology teams on changes to incorporate in reports
  • Providing analytics on the report with trends, root cause and business context
107

Cib-transaction Processing Supervisor Resume Examples & Samples

  • A team-player, who is highly articulate, motivated, very flexible and will use their initiative to fully develop the role
  • An independent, analytical thinker, who can quickly assimilate situations through to the associated risks, business or control issues
  • Excellent communication skills in order to deal with a diverse range of staff and clients and be able to succeed in a demanding and high pressure environment
  • Committed and hardworking with a strong ability to prioritise as this role will be demanding in both terms of quantity and pressure of work
  • Well organized with excellent time management skills
  • Ability to manage ad hoc projects and research and complete them accordingly with minimum supervision
  • Needs to be highly numerate with excellent keyboard skills and a high-level of computer literacy
  • Needs to be aware and have an understanding of the large financial risks that can be incurred through operational errors and control risks
  • Ability to be innovative and improve system capabilities
108

Cib-transaction Processing Supervisor Resume Examples & Samples

  • 2 - 3 years experience in a fund accounting environment with 4-5 years of overall experience
  • Excellent investigation and problem solving skills
  • Excellent analytical skills with attention to detail
  • Ability to be flexible, prioritize and work under pressure to meet deadlines
  • Experience of reviewing and authenticating work of juniors
  • In-depth knowledge and understanding of global investment markets, instruments types, fund types and accounting policies
  • Experience in people management (inc. training, resource planning etc) preferable but not essential
  • Control and procedure oriented
  • Computer literate - Word, Excel etc
  • Knowledge of Invest One accounting system would be beneficial but not essential
109

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Screen Payments / SWIFT Messages(Inward/Outward) in accordance with sanctions screening Policies, procedures, & practices to ensure compliance with laws and regulations
  • Suspect transactions identified, referred and/or escalated for resolution in a timely manner
  • Recommend, develop, & implement changes to existing & proposed procedures, policies and programs
  • Perform QC/QA on a agreed frequency on all/sampled transactions
  • Providing periodic thorough reporting to Managers and senior leadership on the state of our screening efforts
  • Directly supervise operators & Display high level of staff motivation, commitment, performance and knowledge
  • Supervise the day-to-day work of the Central Screening unit Operators
  • Ensure process is in accordance with the SLA
  • Interfacing with multiple functional areas, Onshore partners, Clients, Internal/External Customers & Compliance for effective functioning of process and Escalation management
  • Monitoring process on an ongoing basis and providing ongoing advice and course correction to leaders as necessary
  • Coordinate, supervise, or Lead Improvement initiative projects/programs
110

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Liasioning with Support groups like eTrading Middle Office Middle/Front office in Asia/LDN/NY
  • Achieving the stringent daily/weekly and monthly volume targets
  • Ensuring that the defined KPI’s for the team are consistently met and providing root-cause analysis with robust action plans in case of errors
  • To develop and implement an appropriate control framework and production of MIS and Key Performance Indicators including trend analysis
  • Responsible for communicating with locations, attending calls, drive conference calls with Locations etc
  • Responsible for preparing and maintaining SIPOCs, SOPs and BCP documentation
  • Responsible for ensuring new hires are trained and go-live post the implementation of the OJT model designed for the process
  • Proactively identifying problems and proposing solutions
  • Support the team in instances where assistance is required on any queries/ requests (trade fails/feed issues) sent by the Business Partners/Client Support Teams
  • Establishing and maintaining excellent relationships with the Business partners as well as the people in the Client support groups
  • Production planning and workload balancing on a day-to-day basis
  • Ensuring accuracy on performing reconciliations and reports and non disclosure of client information by preserving client confidentiality
  • Researching on any exceptions of reconciliations and apply appropriate fix
  • MIS generation & analysis/commentary
  • Ensure Quality Control standards that have been set for all processes are followed
  • Bachelors degree with a minimum of 4-5 years of work experience preferably in a back office/financial industry
  • Knowledge of investment banking will be an added advantage
  • Ability to think strategically, but have strong attention to detail
  • Understanding of the business needs and process
  • Quick learner with ability to manage and/or play a key role in managing the process and production on a day-to-day basis
  • Must be a self starter with ability to work independently from manager and/or team
111

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Execute BAU tasks Assigned
  • Take lead on process improvement and automation
  • Ability to manage assigned tasks independently with a little or no supervision
  • Have a control mindset and be alert to issues, risk that have impact on process or to the organization
  • Team Management and an initiator, whereever required
  • Graduate with atleast 4+ years of experience, preferably in back office operations
  • Good computer skills ( MS Excel, Word, PPT, Outlook etc)
  • A fair understanding of the financial services industry, products and processes
  • Good communication skills, ability to articulate processes, issues to a wide range of stakeholders without ambiguity
  • Strong time management and proioritization skills
112

Cib-transaction Processing Supervisor Team Leader Resume Examples & Samples

  • The primary responsibility is to provide the supervisory support, in the day to day management of the business deliverables and the team
  • Support the Process Manager in their mission to provide top quality operations in support of this global business
  • Manual processing of trades in back office system
  • Trade settlements & reconciliation
  • Accuracy in processing in line with SOPs with no errors and comply with firm’s policies
  • Responds to exception queries/complaints
  • Ability to work overtime as needed and be flexible on work schedule
  • Good written & spoken English communication skills, exhibits effective communication with key stakeholders
113

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Service over 60,000 clients with over 400,000 discrete accounts
  • Manage payments to 135 different countries, Transact in 113 different currencies, out of 35 JPM entities
  • Manage > $2Trn of gross settlements on 500,000 transactions, in over 100 different products daily
  • Direct businesses supported generate >$4Bn of annual revenue
  • To learn and understand, all processing functions within the unit, ensuring all relevant deadlines and stipulated controls are met
  • To ensure transactions are processed in accordance with document procedures
  • To be instrumental in identifying system faults/enhancements and be involved in any system implementations from a user viewpoint
114

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Drafting and Affirmation of Commodities Trades and Legal confirmations
  • ISDA knowledge and Commodities Product knowledge is preferable
  • Commodities Derivative experience preferable
  • Experience/working knowledge of Commodities/Derivative products
115

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Stakeholder mgmt across region and product lines
  • Partnering closely with operations to determine delivery approach and priority areas
  • Perform process reviews and use case production to identify opportunities and form tech requirements
  • Maintain and build excellent relationships across Derivs Ops, as well as across other CIB CAO organizations, Technology, and Product Managers. Work in partnership with these teams to achieve results
  • Demonstrate thought leadership and contribute to solutions that will impact decision making and help steer the strategic direction of the organization
  • Strong analytical & creative thinking skills
  • A self starter, requiring limited supervision
  • Strong relationship building & networking skills
  • Ability to demonstrate strong leadership skills and initiate change
  • Confident decision making skills with the ability to articulate supporting rationale
  • Ability to prioritise work in a pressurized environment
  • Strong IT and Microsoft Excel skills are required
  • Well organized with great attention to detail
  • Good communication skills, with the ability to face-off to various levels of management
  • Consistent track record of strong performance
  • At least 2-3 years of banking experience preferably with line experience in Operations
  • Knowledge of Markets and Investor Services Operations is preferable
  • Project Management and / or Business Analytical Skills would be an advantage
116

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Be a back-up for other processes of ACCO as long as no segregation of duty issue identified
  • Set regular 1:1s with team members and provide coaching as and when necessary
  • Assist manager in reviewing the SOP of the process
  • Advance knowledge of SWIFT messaging and how money moves
  • Advance understanding of the process and function as well as familiar with the exceptions found in the SOP
  • Main task : Checker of process; Also able to do maker task as and when needed
  • Monitos completion of the process checklists and that it is done timely
  • Escalates to superiors with sense of urgency
  • Implements preventive actions for any errors that has happened
117

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Perform weekly controls across all regions (Asia, EMEA and NA) for all asset classes pertaining to OTC Derivative products
  • Produce weekly and monthly reports highlighting the outstanding breaks under investigation and reporting the true breaks
  • Perform daily checks across all (Asia/ EMEA and NA) regions for Rates Derivative products to ensure critical fields are updated and matching between Upstream / Risk Management System and Downstream
  • Graduate with 4+ years of experience in an investment banking environment, preferably in Middle Office / Trade/Sales Support
  • Graduate / Post Graduate (Preferable Banking / Finance)
118

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Participate in critical firm wide & industry projects (Volcker, Dodd Frank) by partnering closely with technology, local and global stakeholders
  • Managing key reference data controls on a daily basis and ensuring mapping is done in the front end tool so that there is no downstream impact on other processes
  • 5-6 years in a Derivative Operations (Middle Office / Back Office) role
  • Strong product knowledge; understanding of the end to end transaction cycle for Credit derivative products
  • Excel and MS Access Database skills preferred
  • Partnering with global & local partners on projects and business change (regulatory projects)
  • Ability to work effectively both independently and as part of a Global team
119

Cib-transaction Processing Supervisor Team Leader Resume Examples & Samples

  • Accuracy in processing in line with Standard Operating Procedures with no errors
  • Respond to routine queries/complaints
  • Perform all work in accordance to department procedures and within productivity processing and quality standards
  • Exercise good judgment and degree of confidentiality
  • Able to grasp/learn concepts and procedures quickly
  • Must be very detailed oriented and analytical
  • Analytical with ability to quickly assess situations and resolve complex issues
120

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Operation's Team Management in a daily environment is critical
  • Operational subject matter expertise critical e.g. Reconciliation & Corporate actions
  • Strong People Management skills, ability to Lead and Motivate Managers
  • Good interpersonal and communication skills to ensure successful results when assisting users of varying knowledge levels
  • Strong ability to learn ongoing stream of new markets, products and processes
  • Strong Risk and Control Awareness: Ability to effectively priorities workloads and work to critical deadlines
  • Demonstrate Ownership and Accountability for Operational and Project Deliverables with a proven track record
  • Confident communicator in all mediums to both internal and external clients
  • Strategic thinker, able to review and implement process improvements. Drive, Energy and Enthusiasm
  • Display high levels of integrity; operate on the basis of open and honest interaction
121

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Good investigation skills and desire to want to "resolve" queries
  • Deadline focused and able to work effectively to very tight deadlines
  • Direct relevant experience of fund accounting and/or knowledge of Sungard Invest One system (WINS) would be a significant advantage
  • Reconciliation's background would be a significant advantage as this evidences the ability to compare transactions/positions and to investigate and resolve differences
122

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Gain clear understanding of the required testing effort based on business requirements and design specifications
  • Prepare the testing approach plan which defines the scope and scale of testing, the plan of tasks, any dependencies and participants required
  • Work with technical team on environmental requirements and testing data requirements being delivered prior to commencement of user testing phase
  • Review system testing plans for scope and coverage, provide input on additional tests to be included
  • Ensure allocation of testing team is of sufficient number and experience
  • Ensure all test cases / scripts created cover all functional, regression and negative testing scenarios identified
  • Verify that scripts are fully traceable to business requirements
  • Arrange relevant peer review of test cases / scripts
  • Assign relevant testing activities to testing team members ensuring that they have sufficient work during the testing phase
  • Execute test scripts as per test plan and resource allocation
  • Monitor new requirements and change requests progress to understand implications on testing scope and effort
  • Act as a point of contact between Technology and Testers
  • UAT Closure & Score card publishing
  • Organise testing status meetings providing minutes and actions where necessary
  • Track and prepare reporting of testing activities i.e. testing results, test case coverage, defects identified and status, resource status
  • Distribute testing status reporting to relevant Stakeholders
  • To conduct and participate in integrated testing cycles that spread over multiple lines of business
  • Escalate arising testing issues to the testing manager
  • Provide Technology information in relation to the prioritisation of defects or issues arising with defect fix turnaround schedules
  • Liaison with business users to clarify and confirm defect impact to ensure correct categorisation
  • Provide relevant sign off for completion of testing including relevant documentation and evidence
  • Prepare relevant information required to form part of the implementation notice
  • Produce post implementation verification plan defining timelines, resources required in accordance with the technological implementation schedule
  • Prepare relevant training documentation in relation to changes tested and impact to current operational procedures
  • Resource & Performance Management
  • Effective coordination with various project level & release level (internal/external) stakeholders throughout the release life-cycle
  • Have an understanding of the testing principles and techniques in accordance with the ISO standards
  • Be able to apply a risk-based approach to testing when determining the criticality of completing test scenarios and the severity of errors raised
  • Be able to define the boundaries for testing all system's enhancement and projects
  • Have an understanding of the V model and Project Lifecycle standards
  • Have a good understanding of the risk and compliance policies followed by international banks
  • Have an awareness of the principles of Information Technology, IT Control policies and change control procedures
  • Working Knowledge of SWIFT is preferable
  • Basic Product understanding of the following would be desirable
  • Assumes ownership of problems and sees them through to resolution, making appropriate decisions where necessary
  • Good project management and test planning skills
  • Logically breaks down problems/situations into their essential parts and draws reasonable conclusions based on their analysis
  • Identifies issues, problems and opportunities and determines whether action is needed
  • Takes appropriate action before being asked and actively finds solutions to problems
  • Flexible to work in rotational shifts
  • Communicates at all levels in a clear, concise and fluent manner
  • Escalates problems & issues in a timely manner
  • Effective Stakeholder Management (Product, Operations, PMO, QA, UAT leads)
  • Graduate with Minimum 7 years of testing experience can include back office operations
  • Good academic record
  • At least 3 years of experience in a back office operations of a reputed foreign bank or it's processing arm/private sector bank/public sector bank as a supervisor would be beneficial
123

Cib-transaction Processing Supervisor Team Leader Resume Examples & Samples

  • Understanding and interpreting the operational impact of complex regulations
  • Taking proactive responsibility for the resolution of client’s enquiries within the published standards
  • Involvement in the development and build out of the function
  • Escalation and management of exceptions and issues
  • Exception management / resolution
  • Continually review operational tax processes to identify areas for enhancement
  • A relevant Degree qualified and equivalent work experience
  • International Taxation regulatory reporting experience
  • Strong experience in using Microsoft Excel, Access Database etc. in Data Validation, Data mining, Data management
  • Able to demonstrate operational management experience within financial services, specifically global custody or investment banking
  • Excellent internal and external communication and problem solving experience
  • Experience in risk awareness and operational control experience within financial services
  • Ability to lead process improvement, articulate ideas, concepts and procedural changes to clients
  • Experience in team management within a financial services environment where accuracy is of paramount importance and where there are multiple deadlines in a risk awareness environment
124

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Minimum Qualification – Graduates with a minimum of 4-7 years’ experience in a bank, financial services/ or other service sector environment or Qualified professionals (e.g. CA, ICWA, and MBA) with 3-5 yrs. relevant experience
  • Maintain effective Standard Operational Procedure
  • Improving and maintaining a controlled environment (e.g. necessary controls activities along process flow implemented, appropriate control tools in place, team members fully understand risks and related controls)
  • Manage relationship with internal teams, anticipate needs, take feedback, run conference calls
  • Act as a point of contact for escalations and high priority requests from internal clients
  • Send early warning reports if workloads impact turnaround time or quality parameters
  • Take responsibility for the quality of work submitted and ensure that the highest standards are maintained
  • Identify/ manage risk and control breakdowns
  • Conduct regular team meetings and coaching sessions
  • Manage projects and other initiative as required
  • Strong business knowledge i.e. Investment Banking, product knowledge in derivatives, fixed income, and equities
  • Working knowledge on reconciling security & NOSTRO positions, TLM breaks; accounts payable and receivable, reconciliation etc
  • Knowledge of accountancy, journal entries, general ledger, book keeping etc
  • Working knowledge of industry systems like TLM (trade lifecycle management), E-PI (e-Serve Payments Initiation)
  • High level of attention to detail and ability to multitask
  • Ensure all day to day queries dealt with within required SLAs and escalate issues to the immediate manager
  • Maintain and publish, weekly, monthly KPI alongside Manager and participate in discussions with onshore management and teams
  • Can operate effectively in a dynamic environment with tight deadlines, and can prioritize team’s work to achieve them
  • Must be organized and have excellent follow-up and prioritization abilities
  • Analytical, problem solver and able to multi-task
  • Strong business writing and verbal English communication skills
  • Good coaching skills
125

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Reconcile and Resolve Fails & Exceptions (Trade & Settlement Breaks)
  • Monitor Fails / Exception Reports
  • Provide Business Control Reporting – MIS
  • Perform reconciliation between Front Office, Middle Office and Back Office systems to ensure data capture accuracy and completeness
  • Perform daily controls and reconciliation functions for EDG trades
  • Overseeing the data gathering process, analyze the data and report MIS utilizing the various data source
  • Action business as usual (BAU) tasks and execute root cause analyses on new issues or control gaps
  • Build and maintain strong working relationships with all EDG teams and be an expert on Equity Derivative Reconciliations and Controls
  • Handle adhoc projects for the team
  • Attentive to details and strong interpersonal skills
  • Solid business judgments and positive attitude
  • Sound knowledge in EDG products
  • Basic project management skills
  • Ability to prioritize
  • Degree holder in Finance / Economics or other related disciplines
  • Fluent English language skills (both verbal and written)
126

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Derivative Core Processing Program (DCPP) is the new Derivatives Back Office strategic platform being implemented across CIB LOBs (Lines Of Businesses) to ensure Front-To-Back processing with stronger controls and retire the legacy system called STS. Settlements Function is a key feature of DCPP program
  • DCPP projects team requires a Settlement Product Owner to support and manage the Settlements work stream in terms of key SME/Business Analysts, Operations Liaison & Work Slate prioritization
  • The role is based in Mumbai and will be part of a global DCPP Operations Project team spread across multiple locations, generally working EMEA hours
  • Support and manage the development and rollout of DCPP for Affirmations and/or Settlements - Including synthesizing & vetting requirements, system testing, operating model development, launch communications, end user support
  • Create the Product Backlog for settlements in JIRA and sequence the Product Backlog as a set of features
  • Groom the Product Backlog regularly and frequent communication with Scrum Master & stakeholders
  • Participates in Sprint Planning, reviews and retrospectives to define the theme and goals of each Sprint
  • Inspect progress at the end of every Sprint and has complete authority to accept or reject work done
  • Collaborate with technology, operations and project teams to elicit requirements and prioritize
  • Ensure proper governance is established around key projects and processes
  • Provide robust communication to stakeholders for program updates
  • Provide escalation of issues and blockers to stakeholders and program manager
  • Liaise closely between Mumbai based Operations & Technology staff and other hubs based project staff
  • Develop an end-to-end understanding of Derivatives procession, initiatives, issues, objectives, etc
  • Perform analysis to review controls and identify opportunities to improve efficiencies / effectiveness
  • Engage in new design discussions and document existing and future workflow processes
  • Assist with developing training materials , coordinate/conduct pilot training sessions
  • Write test scripts, perform User Acceptance Testing (UAT), and production checkouts
  • Log bugs and enhancements in online tracking repository (JIRA)
  • Ensure local coverage, support and be point of contact for Change
  • Commerce graduate with MBA in Finance or other relevant steams preferred
  • 7-10 years of background in Derivatives Settlements with experience of working in Project environment
  • Self-starter with ability to work in a fast paced, results driven environment, excellent communications skills as the role will have global exposure, accountability and responsibility
  • 3+ years work experience in project planning, scoping and ensuring implementation of project plans within pre-set budgets and deadlines
  • 4+ years work experience with Settlements and trade reconciliation process in back office
  • Extensive domain knowledge of Derivatives processing with exposure to Nostro processing, Depot/stock reconciliation, Inter-system reconciliation (pre and post settlements)
  • Well versed with cross border settlements via Euroclear and Clearstream
  • Complete understanding of Confirmation/Settlement Exceptions in derivatives space required with experience in migration planning from legacy systems to new platforms
  • Experience in Project Management, Business Analysis & Change Management is an advantage with exposure to working within the Agile & Scrum framework for multiple streams across regions
  • Excellent working knowledge of Derivatives platforms and Investment Banking applications including TLM (Smart Stream, Euroclear), DTCC, Bloomberg and SWIFT messaging. MS Excel (Pivot tables, v-lookups), PowerPoint, JIRA and ALM desirable. Good to have Cash Management & funding working experience
  • Knowledge of Currencies/FX procession and products is a nice to have
127

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Management of project work streams for implementation of strategic applications
  • Analysis and planning for leading the work streams for successful delivery
  • Interact with the stakeholders (end users, tech etc) to understand the system requirements
  • Perform analysis of the system with functional testing
  • Formal training in Project management, a plus
  • 4+ years experience as an Analyst /or worked in implementation team
  • Functional knowledge and testing of financial systems is a plus
  • Hands on experience on relational database management systems (eg Access/Oracle) is a plus
  • Scalability and ability to grow into larger roles
  • Work under tight deadlines and user pressure
  • Out of the Box thinking and quick learner to pick up new areas and understand user requirements from various backgrounds
128

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Execute T+1 control reconciliations associated with the process and resolve discrepancies, if any
  • Investigate the root cause & reach out to technology partners as well as respective Location Middle Office, Marketing Support teams, Risk Management teams and amend Risk Management systems for details validated through the investigation in the process
  • Primary Coverage- 1:30 pm to 11:30 pm IST. Cross regional coverage to be provided. Ability to work stretch hours in case of business requirement
  • Travel: Flexibility for travel to region (APAC / EMEA / Americas) for period of 2-3 months within short notice in case of business requirements
  • Bachelor’s Degree (at least 70% marks) with 4-5 years of relevant banking experience
  • MS Excel/ Word/ Access proficiency
  • Articulate Communication Skills
  • Skill Set
129

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Accuracy, care and precision in working with client information are required
  • Aim for "zero defects" or no mistakes in work processed
  • Timely escalation of issues to management
  • Quickly understand how the billing system works and how each component impacts the client's bill
  • Understand how personal actions in the mainframe billing system impact the client's statement
  • Participates in all required training, and is able to apply learning to improve job performance
  • Consistently follow and adhere to standard operating procedures
  • Ensure manual uploads by Invoice Production analyst are done in an accurate and timely manner
  • Use Microsoft suite of tools to perform analysis, create reports and interpret data
  • Analyze raw statistical data, and articulate those conclusions to departmental management
  • Work well with others and as an individual to accomplish work
  • Manage individual performance to ensure daily team objectives are met
  • Able to review own work and work of others to identify and correct errors and prevent impacts to customers' bills
  • Use project management skills to handle more involved tasks and ensure they are closed out completely and timely
  • Bachelor's degree in accounting, finance, or MIS is preferred. Bachelor's degree is required
  • 5-7 years of banking operations experience, with technical experience
  • 1-2 years experience as an operations supervisor
  • Able to understand billing processes and associated details
  • Able to review own work and the work of others to prevent errors from impacting client bills
  • Able to understand how own work and the work of others impacts client bills
  • Able to perform detailed research, resolve issues, close them out and follow up with the impacted partner about how matter was resolved or outcome of research
  • Able to understand the nature of work and ask logical questions about whether or not what is being requested is what is intended
  • Strong PC and mainframe skills
  • Requires strong computer skills including ability to analyze data from various sources, interpret various data structures, mainframe and common PC based software packages including MS Access, Excel, Word, and PowerPoint. Familiarity with Microsoft Project is an advantage, but is not required
130

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Excellent communication and interpersonal skills. Ability to communicate effectively and professionally with members of management across all lines of business
  • Good Analytical /Organizational Skills - Ability to prioritize effectively even with changing criteria and intuitively identify questionable transactions that require further investigation
  • Time Management – Strong time management skills required
  • Partnership/Teamwork – Ability to reach across all lines of business and operations to successfully ensure client satisfaction/mitigate risk of financial loss to JPMC
  • Judgment/Decision Making/Problem Solving Skills
  • Flexibility/Adaptability
131

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Creation & execution of Test cases
  • Raise the defects & track the defect to closure
  • Responsible for Creating of Automation scripts, automation template creation of test cases
  • Management of business users expectations
  • Understand the Derivs and FX Domain & able to interact with the business users
  • Experience in finance, banking, securities domain, a plus
  • 3+ years experience in managing a Testing / implementation team
  • Hands-on experience with Test management software like HP Quality Center
  • Hands-on experience with Test automation using QTP
  • Hand on Experience on the FX Domain ( Products knowledge like Spots, fwd, NDF , Swap etc, Risk & PnL, Trade lifecycle etc,
  • Must be able to communicate effectively with the Senior client management
  • Should be able to function independently, with minimum direction
  • Able to motivate teams working on different aspects of a project
  • Good people skills
132

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Pre-match cover for global markets (T+1), across product class Equities, Fixed Income, ADR, ACATs, Balance orders, Margin tickets
  • Work directly with brokers & custodians globally to resolve issues related to unmatched exceptions and ensure matching & timely settlement
  • Partner with middle office in enhancing the client experience
  • Unmatched trades & fails have up to date and accurate commentary for clients, middle office and Account managers to view
  • Provide root cause analysis on unmatched trades, brokers & reasons
  • Daily, weekly , monthly reporting to ensure transparency on trade status and settlement performance
133

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Detailed investigation of the cash breaks
  • Liaise with internal and external party for the resolution of cash breaks
  • Ensure team meet designated deadlines in line with internal SLA's
  • Provide MIS reporting on break status
  • Provide weekly KPI information to management
  • Previous experience on reconciliation
  • Sound knowledge of basic accounting (ie. debits/ credits)
  • Excellent communication, interaction and influencing skills
  • Strong PC skills, particularly Excel
  • An understanding of derivatives and fund accounting processes is a distinct advantage
134

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Trade Management
  • Investigate Risk Management systems for economic breaks, raised by the back office of affiliates through the query management tools
  • Query management tools – Work with Settlements, Confirmations & Accounting to review and assist with any settlement, confirmation and or accounting related queries/issues
  • Performing Reconciliation activities between Front Office, Middle Office and Back Office Systems therefore maintaining a controlled environment
  • Compile Ad-hoc reports that are requested by Front Office or other Middle / Back office groups
  • Execute all prime record reconciliations not linked to trade execution of deals. This will involve the execution of these reconciliations and the investigation of breaks
135

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Develop an understanding of the business including the Documentation Management key program initiatives
  • Assist with documenting finalized document indexing values including business rules and enumerations for multiple products
  • Responsible for analyzing data, and conducting gap analysis for various aspects of the project including finalized document metadata
  • Assist with documenting the current state documentation processes across multiple products
  • Work with managers to plan and execute the remediation process including researching and documenting the steps required for remediation, determine the process for extracting defined indexing values and preparing training materials
  • Accountable for team deliverables ensuring a high level of quality is maintained and deliverables are met on time
  • Manage all issues and ensure appropriate and timely escalation and follow through resolution
  • Ensure accurate completion of documentation remediation within the designated remediation guidelines
  • Execute QA process to ensure remediation process is executed according to requirements defined
  • Develop and produce MIS on a regular basis
  • Manage and participate in User Acceptance Testing (UAT) and Production Verification Testing (PVT)
  • Proven analytical experience; ability to review and analyze information from multiple sources and determine relevancy to specific issues and route to appropriate business partners
  • Demonstrate the ability to identify issues and escalate timely while managing potential risk
  • Ability to present information in a clear and concise manner; demonstrate effective written and oral communication skills
  • Possess a strong knowledge of Microsoft Excel, PowerPoint and Project
  • Ability to manage multiple projects effectively while meeting deadlines
  • Able to work effectively in a team environment where manager or team members may not be co-located
  • Excellent interpersonal skills and ability to excel in a team environment
  • Knowledge of client documentation, including familiarity with legal documentation and other Onboarding related document types preferred
  • CIB Product and Business knowledge a plus
136

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Input and maintenance of all the OTC trades within our strategic systems such us WINS Enterprise, DerivClear and FARA
  • Set up and maintenance of all derivatives data within our strategic systems such us Calypso, DerivClear, WINS Enterprise, FARA, Cosmic
  • Involvement in new client/ fund on-boarding and/or new products
  • Managing the daily production co-coordinator’s checklist to ensure all sign-offs go on time, accurate & with a reliable source
  • To ensure enough controls are put in place to achieve the above
  • Managing more than one project and have an oversight of the entire project
  • Good background knowledge of client valuation process and all security types (Bonds, Equities, Commodities, and Indices etc) their accounting treatment and Derivative experience desirable
  • Excellent communication, interaction and influencing skills. Comfortable at interacting with and communicating to all levels of management
  • Quick learner and capable of grasping nuances of products and implications of their processing requirements
  • Partners well with peers, subordinates, managers, and LOB and functional partners (e.g., Risk, Technology, Operations, and Finance)
137

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Demonstrating: strong product knowledge; a thorough and understanding of the end to end transaction cycle for CREDIT products
  • Understanding of risk types Market (positions), operational, settlement, CREDIT, legal and reputational
  • Strong systems and product knowledge
  • Good knowledge of end to end workflows
  • Analytical mindset and attention to detail
  • Strong communications skills both verbal and Written
  • Interpersonal skills to multi-task effectively
  • Ability to understand and highlight, and prioritise operational risk
  • Highly organized, motivated and strong prioritisation to ensure delivery inline with business/operations agenda
  • Daily BAU tasks for the Reporting team & ensuring no interruption or impact to the business
138

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Leadership – Leads by example and is an effective role model (e.g. takes the lead and actions reflect an appropriate level of independence; demonstrates the ability to initiate and effect change and continuous improvement, contributes significantly to the on-going development of people.)
  • Should be creative and innovative; challenges status quo; generates strategic advice/product/client solutions
  • Have a track record of formulating innovative ideas and gaining buy-in from senior management in addition to a track record of execution/delivery/process improvement/leadership in a challenging environment
139

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Drafting and Affirmation of Legal confirmations and understand legal aspects relating to Derivatives confirmations
  • Drive Efficiency in the current process and identifying incorrect booking practice and educate Middle office on the impact
  • Graduate with 3-5 years of experience
  • ISDA knowledge and Derivatives Product knowledge and experience is preferable
  • Should be willing to do all shifts
140

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Consistently meet KPI/ deadlines & communicates work status to appropriate parties and able to implement small projects given clear goals and direction
  • Settling payments for counterparties and where appropriate, takes action on own, without waiting for direction from others. Persists and continues to strive for a goal despite obstacles and setbacks
  • Actively participates in firm-wide strategic initiatives identify process improvements and efficiency opportunities in the daily workflow verbally confirming details of Derivative Trade products
  • Bachelor's Degree with 4 to 6 years
  • Good Knowledge on Microsoft Excel esp Pivot, macros, vlookup., writing basic macros would be an advantage
  • Experience/working knowledge of Derivative products. Intermediate to in-depth understanding of products and financial concepts in immediate business area. High-level understanding of how products supported fit in at firm
141

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Ability to quickly create partnerships across external contacts integral to the billing process (e.g. Revenue Management, Relationship Mangers, Client Service, Clients)
  • Able to prioritize and respond to changing work patterns
  • Demonstrate analytical and problem solving abilities while possessing a mindset of accuracy and attention to detail
  • Embraces corporate change and possesses a flexible approach to work
  • Experience in Billing Operations would be considered a plus
142

Cib-transaction Processing Supervisor Resume Examples & Samples

  • Skills and Qualifications
  • Previous Middle Office or Trading Desk experience (2-3 years) with a background in derivatives essential for Team Leader. (5 years + for Associate)
  • Strong working knowledge of derivatives systems and vendors (Calypso, Bloomberg, Reuters, etc.) Client-facing experience a strong benefit
  • Quick learner; both in technical derivatives knowledge and Cash flows. An ability to thrive in a fast-paced environment and self-motivating
143

Cib-transaction Processing Supervisor Team Leader Resume Examples & Samples

  • The primary responsibility is to provide first level of supervisory support, in the day to day management of the business deliverables and the team
  • Accountability for service quality of the team and ensure operational procedures are followed, that tasks are completed in an accurate and timely manner
  • Provide first level of supervision to the staff during business hours
  • Identify requirements for additional controls
  • Verification of Team Members work on a daily basis and training of new hires
  • Provide daily/weekly statistics
144

Cib-transaction Processing Supervisor Team Leader Resume Examples & Samples

  • Accuracy in processing in line with SOPs with no errors
  • End to End process responsibility and to be in control of End of day reports, cut-offs and critical intra day reports
  • Responding to routine queries/complaints and ensuring completeness
  • Partnering with supervisor and ensuring complete control of business
  • Preferably Graduates/CA/ MBA (Finance)/CFA
  • Experience on Securities Operations would be an added advantage
  • Must be able to work under pressure and make accurate decisions in stressful situations
  • Must be able to lead, manage and motivate the teams
  • Client focused
  • Proactive, positive approach
  • Must be detailed oriented and analytical
  • Strong Customer Service skills