Business Services Manager Resume Samples

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OW
O Willms
Orville
Willms
2755 Rowan Walk
Detroit
MI
+1 (555) 398 8293
2755 Rowan Walk
Detroit
MI
Phone
p +1 (555) 398 8293
Experience Experience
Houston, TX
Business Services Manager
Houston, TX
Daniel-Rau
Houston, TX
Business Services Manager
  • Oversee all functions of financial management, internal control, planning and scheduling, information technology (IT), procurement, and records management activities for the AECOM subcontract on the WTP Project
  • Delivery and Execution: Lead and manage assigned projects and/or programs and drive deployments of solutions across assigned locations (Business Units and/or Shared Service teams), through a consistent and aligned project management process and compliant with governance guideline and in consideration of delivery on time, within scope and cost, including coordinating with local and/or global vendors in respective services or geographies
  • Support AECOM ownership activities in the Waste Treatment Completions Company (WTCC) joint venture. Coordinate and collaborate with AECOM Senior Business Director / WTCC Business Services Manager
  • Client Engagement: Build and optimize partnerships with assigned Business Units, Shared Service teams and IT teams to ensure support and alignment on defined priorities and initiatives
  • 1) Business Account Management, 2) Business Analysis, 3) Project Management, 4) Service Management and 5) Innovation
  • Ensure that the prime contractor, Bechtel National, Inc. (BNI) receives comprehensive accounting, budgeting, scheduling, reporting, financial planning, procurement, IT and contract services
  • Act as the spokesperson for open and responsive communications concerning financial, scheduling and planning, procurement, IT, contract and records management issues for AECOM at WTP
Chicago, IL
Global Business Services Manager
Chicago, IL
O'Conner, Johnston and McGlynn
Chicago, IL
Global Business Services Manager
  • Manage performance cycle for GBS staff, including but not limited to setting goals, completing performance evaluations, and managing work schedules
  • Support knowledge management solution development and maintenance for customer service inquiries
  • Ensure team executes all assignments in accordance with established Service Level Agreements (SLA’s)
  • Manage customer issue escalation processes for GBS inquiries in line with the GBS interaction model
  • Review monthly GBS metrics compiled for areas of responsibility, provides analysis of trends, and recommends remediation plans for areas that are not meeting established service level obligations
  • Provide regional business support for core activities within the Shared Service Center (SSC) for Business Unit and FCS Functions
  • Partner with End-to-End Leads and Performance Management team to identify continuous improvement opportunities and execute upon those opportunities once agreed to with the Global Business Services (GBS) customer council
present
Phoenix, AZ
Private Business Services Manager
Phoenix, AZ
Stehr-Walter
present
Phoenix, AZ
Private Business Services Manager
present
  • Work with the Private Business Services (PBS) Group to find efficiencies through the use of technology
  • Develop creative ideas on how to better utilize technology in our daily functions in the PBS and Outsourced practices
  • Identify potential opportunities for new and/or extended client services
  • Review financial statements (Compilation and Review) and supporting schedules
  • Coordinate with Client Accounting departments and respond to client inquiries
  • Prepare and/or Review financial statements (Compilation and Review) and supporting schedules
  • Review individual, partnership, corporation and trust tax returns
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Boston University
Bachelor’s Degree in Business
Skills Skills
  • Business Partner Knowledge: Knowledge of Marketing in context of Marketing trends, competitive pressures, strategies and plans
  • Knowledge of, and the ability to apply, accepted theories, practices and principles of general management and administration
  • Knowledge of, and ability to apply, diversified financial management principles, tools, and techniques
  • Knowledge of, and ability to apply, accepted theories, practices and principles of human resource management
  • Consumer Goods Industry business processes knowledge
  • Ability to manage details and follow through
  • Able to perform detailed accounting and cashiering functions
  • Knowledge of and the ability to apply diverse financial management skills
  • Knowledge of and the ability to apply accepted theories, practices and principles of general management and administration
  • Knowledge of and the ability to plan and organize large events
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15 Business Services Manager resume templates

1

Private Business Services Manager Resume Examples & Samples

  • Middle market or smaller CPA firm background
  • Knowledge of GAAP and GAAS
  • Proficiency with Excel, Go System, Word
  • Pension auditing and nonprofit experience
2

Private Business Services Manager Resume Examples & Samples

  • 4+ years of related work experience
  • Prior experience in a small to midsize CPA firm
  • Prior experience in pension audits and nonprofits
3

Business Services Manager Resume Examples & Samples

  • Guide the organization on the fit-to-purpose considerations and the implications around
  • Business Partner Knowledge: Knowledge of Marketing in context of Marketing trends, competitive pressures, strategies and plans
  • IT Industry Knowledge: Knowledge of the key directional trends and emerging technologies in the IT industry. Includes knowledge of the key vendors, and their strategic and tactical plans. Software as a Service establishment, management and contracting
  • Digital (brand and/or Consumer) marketing experience: Developing strategy and execution for large scale platforms and initiatives, including Technical Agency Management, and ability to create and articulate technology strategies for addressing business challenges and opportunities; experience with mobile and social marketing
  • Passion for modern technology approaches and solving technology problems in new and innovative ways
4

Private Business Services Manager Resume Examples & Samples

  • 7+ years of experience working within a regional / local CPA firm
  • Bachelor’s Degree in Accounting or equivalent major
  • CPA certification
  • Solid Tax background (Compliance; Corporate; Individual; Partnership)
  • Previous experience with Budgeting / Forecasting / Planning, Cash Flows, Corporate Accounting, Financial Statement Preparation, GAAP, GAAS, General Ledger, Internal Controls, and/or Month-end Close
  • Microsoft Excel proficient
  • Solid advisory skills with clients
  • Experience in a niche area, such as: Technology; Professional Services; Medical / Dental groups; Construction / Real Estate, and/or Auto Dealerships
  • Working knowledge of ProSystem FX tax software
5

Global Business Services Manager Resume Examples & Samples

  • Provide regional business support for core activities within the Shared Service Center (SSC) for Business Unit and FCS Functions
  • Partner with End-to-End Leads and Performance Management team to identify continuous improvement opportunities and execute upon those opportunities once agreed to with the Global Business Services (GBS) customer council
  • Understand integration within/across the A2R, P2P and O2C processes to maintain internal controls
  • Support expansion within the Regional SSC, including documentation, training, and stabilization of transitioned processes
  • Review monthly GBS metrics compiled for areas of responsibility, provides analysis of trends, and recommends remediation plans for areas that are not meeting established service level obligations
  • Manage customer issue escalation processes for GBS inquiries in line with the GBS interaction model
  • Use critical thinking to perform root cause analysis of escalated issues and ensures appropriate and timely resolution of issues, including coordination with other SSC locations and other FCS functions as necessary
  • Coordinate off cycle payment processing and supports month end reconciliations
  • Ensure team executes all assignments in accordance with established Service Level Agreements (SLA’s)
  • Identify and supports improvements in customer communications and internal escalation processes
  • Support knowledge management solution development and maintenance for customer service inquiries
  • Utilize metrics to proactively evaluate Business Support team’s productivity and address potential issues
  • Participate in special projects as required by the Head of GBS, Head of Shared Services Center Dublin, or R2R lead, including but not limited to strategic initiatives and software implementations
  • Interview, hires, orients, trains, motivates, evaluates, disciplines, and when necessary discharges subordinate personnel in conjunction with the SSC Regional Lead
  • Manage performance cycle for GBS staff, including but not limited to setting goals, completing performance evaluations, and managing work schedules
  • Accounting experience, preferably in a Customer Relationship Management role; Experience working across A2R, OTC, and P2P process streams
  • Experience in project & change management
  • Experience with accounting and financial systems, preferably Oracle; Experience in process improvement and application systems implementation
  • Knowledge of Microsoft Office suite
  • Knowledge and understanding of Generally Accepted Accounting Principles (GAAP)
  • Understanding of internal control elements
  • General understanding of the integration components and impacts across the A2R, OTC, and P2P processes
  • Ability to meet strict deadlines
  • Ability to interview, hire, and train employees
  • Ability to plan, assign, and direct work
  • A Bachelor’s Degree in Business is required with an emphasis in Accounting or Finance preferred
  • Knowledge of Financial Services Industry preferred
  • Accountancy certification highly preferred but not required
6

Business Services Manager Resume Examples & Samples

  • Providing strategic functional engagement with Marketing, Public Affairs and Communications and the Sustainability in terms of
  • Drive the implementation of all IT applications and solutions in the Marketing, Public Affairs and Communications and the Sustainability business areas-20%
  • Promote adoption and exploitation of strategic digital marketing technology platform through partnership with the BU-15%
  • Influence global IT strategy and collaborate with the Global IT market facing engagement teams and development teams in designing and developing solutions to ensure the business objectives are met-15%
  • 7-10 years digital technology / creative agency / Internet Company in client facing project management role
7

Business Services Manager Resume Examples & Samples

  • Strategic Leadership: Provide strategic functional engagement on Finance and Source to Pay services
  • Sharing thought leadership on plans, approach and strategies
  • Providing subject matter expertise
  • Identifying opportunities for process improvements and innovation
  • Promote the adoption and optimization of solutions and platforms through partnerships with stakeholders and other teams
  • Influencing global IT strategy and collaborating with other teams in designing and developing solutions to ensure business objectives are achieved
  • Influencing and aligning with bottler IT teams in their approach or strategy on solutions addressing business cases to enable system-wide benefits
  • Service Support: Provide support to the Service Leaders in the development and alignment of the service roadmap, with the mindset of business growth, simplification and standardization, technological and functional innovation
  • Delivery and Execution: Lead and manage assigned projects and/or programs and drive deployments of solutions across assigned locations (Business Units and/or Shared Service teams), through a consistent and aligned project management process and compliant with governance guideline and in consideration of delivery on time, within scope and cost, including coordinating with local and/or global vendors in respective services or geographies
  • Client Engagement: Build and optimize partnerships with assigned Business Units, Shared Service teams and IT teams to ensure support and alignment on defined priorities and initiatives
  • Finance, Controlling and Reporting, Project Systems
  • Procurement: Purchasing, Goods and Invoice Receipt Processes and related areas
  • SAP: Overall knowledge of integration, specific expertise in FI/CO
  • 5-10 years in Finance, Procurement and/or related Information Systems project management and delivery; In-depth knowledge and competency with SAP (multiple-more than 5 implementations preferred). Can work well with clients as well as partners/support teams
8

Business Services Manager Resume Examples & Samples

  • 1) Business Account Management, 2) Business Analysis, 3) Project Management, 4) Service Management and 5) Innovation
  • Business Account Management
  • Business engagement with regional/cross market business and system stakeholders
  • Work collaboratively with IT Service and respective BU IT leads to ensure IT strategies are aligned with their respective BUs' expectations, and that IT works as an enabler to achieve business objectives
  • Manages the overall business relationship, and portfolio. Accountable for business client satisfaction of the entire IT end-to-end services within their scope of responsibility
  • Actively participate the business strategy discussion, work closely with IT service peers, BU IT leaders and business leaders within the region to help define, operationalize & support regional initiatives and strategies through disciplined management routines,
  • Being the services' face to regional BUs clients, providing the best IT recommendation on how to address business needs aligned with the strategies
  • Influence other markets for IT solution adoption whenever possible, and ensure the design, development, and implementation of global solutions that comply with BU´s needs aiming successful implementation of IT solutions
  • Responsible for understanding the business requirement and processes and providing strategic direction and leading transformational programs with BU functional lead
  • Defines the solution requirements required by the business and coordinates the determination of applicable non-functional requirements to meet the needs
  • Lead and manage cross-functional projects across multiple BUs with low/med complexity including all aspects related to them such as resource management, project development and implementation of respective IT solutions and/or business process
  • Handles and coordinate all communications of the projects with its stakeholders in order to ensure consistency in strategic alignment, processes, issues, status and results within the region and with similar culture background. Manages the task level project activities needed for application delivery and reports status and risk to governance functions during the duration of the project
  • Manage internal and/or external resources from multiple vendors. Ensure vendor’s compliance with TCCC project standards, guarantee correct project execution and high quality deliverables, escalating to project sponsors and SLT (internal and/or external) whenever risks or unsolved issues are identified
  • Ensures the use of TCCC standard apps development and security methodologies covering the full project development lifecycle
  • Provides overall oversight and coordination of critical IT services, in assigned business area. This role has ownership and accountability for all service planning, delivery, management and improvement activities under respective services
  • Innovation
  • Continuously search and evaluate innovative approaches and IT solutions aiming to take/maintain our Business at a lead position, bringing efficiencies, cost reduction to our processes and differentiated market recognition
  • Share and apply the best practices of relevant area regardless of region or location
  • Business Intelligence, Master Data management (process and tools), Information governance,
  • Experience to lead the E2E BI deployment project including mobile BI
  • Experience with main stream BI tools, such as tableau, microstrategy, etc
  • Communicating Effectively
  • Project Management (multiple projects simultaneously)
  • Leading Through Change
  • Influence capability
  • Result oriented
  • Building Accountability
  • Building Value Based Relationships
  • Focusing on Customers
  • Strong Business Acumen
  • Consumer Goods Industry business processes knowledge
  • Delivering Relevant Local Consumer Strategies
  • Ability to lead and facilitate group meetings with participants across multiple countries primarily within the region to drive actionable outcomes and decisions
  • Fluency in both English and Chinese languages
  • Acting with Integrity
  • Pursuing Innovation
  • Pursuing Personal Development
9

Private Business Services Manager Resume Examples & Samples

  • 7+ years of experience within a regional / local CPA firm
  • Bachelor's Degree in Accounting
  • Previous experience with Budgeting / Forecasting / Planning, Cash Flows, Corporate Accounting, Financial Statement Preparation, GAAP, GAAS, General Ledger, Internal Controls, and Month-end Close
  • Solid Tax background (Compliance, Corporate, Individual, Partnership, etc.)
  • Solid analytical and research skills
  • Experience in a niche area, such as: Technology; Professional Services; Medical / Dental groups; Construction / Real Estate; and/or, Auto Dealerships
  • Working knowledge of Prosystem FX Tax software
10

Private Business Services Manager Resume Examples & Samples

  • Review individual, partnership, corporation and trust tax returns
  • Prepare and/or Review financial statements (Compilation and Review) and supporting schedules
  • Conduct tax correspondence and research
  • Develop reasonable time budgets and effectively monitor performance of staff
  • Delegate to, supervise, train and evaluate staff
  • Coordinate with Client Accounting departments and respond to client inquiries
  • Identify potential opportunities for new and/or extended client services
  • 7+ years experience in a regional/local CPA firm
  • Experience in a niche area such as technology, professional services, medical/dental groups, construction/real estate, auto dealerships a plus
  • Strong communication and computer skills including proficiency in Excel
  • Strong advisory skills with clients
11

Private Business Services Manager Resume Examples & Samples

  • Review financial statements (Compilation and Review) and supporting schedules
  • Supervise staff
  • BS in Accounting
  • 5+ years experience in a small to midsize CPA firm
  • Must know Prosystem fx
  • Pension audits and Non Profit experience is a plus
12

IT Business Services Manager Resume Examples & Samples

  • 12+ year work experience in Operations
  • Multiyear, inter-cultural work experience in international teams, managing teams
  • Good background in ITIL
13

Global IT External Stakeholders Sustainability Service Business Services Manager Resume Examples & Samples

  • Guide stakeholders on working with TCCC Digital Platforms from strategy to implementation including
  • Business Partner Knowledge: Knowledge of PAC and the Office of Sustainability in context of trends, competitive pressures, strategies and plans
  • Program Management: Ability to provide oversight and management to synthesize/bring synergy to multiple initiatives by establishing courses of action for self and others to ensure that work is completed efficiently, adjusting priorities, establishing management routines to effectively track progress and identify issues; removing barriers and leveraging resources. Also oversee Technical Governance, risk management, experience with Agile methodology, strong communication skills
14

Business Services Manager Resume Examples & Samples

  • Strong verbal and oral communication skills
  • Ability to meet expected deadlines and schedules
  • We are unable to provide Sponsorship for this position
15

Business Services Manager Resume Examples & Samples

  • Bachelor's degree in Business, Accounting, or healthcare related field
  • Four years of medical office experience required
  • A minimum of two years of supervisory experience
  • Experience with CPT and ICD-10 Coding
  • Demonstrated understanding of medical terminology
  • Strong organizational and problem-solving skills
  • Ability to handle confidential information discretely on a daily basis
  • Strong written, verbal, and interpersonal communication skills
  • Must be able to provide excellent customer service in stressful situations, often with numerous interruptions
  • Ability to work cooperatively to develop and implement strategic plans and policies
  • Self-starter - ability to access procedures and adjust to changes
  • Public speaking skills and the ability to represent the organization to parents, new students, and others
  • Ability to direct marketing efforts for the Purdue Student Health Center
16

Business Services Manager Resume Examples & Samples

  • Coordinates state-wide approach to employer services and develops all outreach and marketing materials for employer community
  • Manages Regional Business Services Job Developers to ensure goals and objectives of the business services statewide team are being met
  • Presents MAXIMUS at business services related events and network with community leaders and employers to increase awareness of workforce services available through the program
  • Produce productivity and effectiveness reports for Project Senior Leadership
  • Develop and implement operational policies and procedures in collaboration with other key stakeholders
  • Oversee the development and implementation of innovative methodologies to improve service levels and overall operational efficiency
  • Develop solutions to issues or complex problems
  • Bachelor's Degree required
  • 5 years related work experience
  • Ability to manage large-scale operations, including on a single or multiple sites
  • Proven ability with operational analyses, processes and performance indicators
17

Business Services Manager Resume Examples & Samples

  • A bachelor’s degree in business administration, business, finance, accounting, or a directly related field from an accredited institution
  • The position requires extensive, diverse and progressively responsible experience at the management level, which includes a direct responsibility for finances, human resources, faculty affairs, procurement and supervising personnel
  • Broad, diversified professional management experience, preferably in an academic medical center
  • Previous clinical management experience
  • Previous experience with University of Colorado recruitment, HR, payroll, and procurement systems
  • Ability to communicate effectively, both in writing and orally
  • Ability to establish and maintain effective working relationships with employees at all levels throughout the institution
  • Outstanding customer service skills
  • Demonstrated commitment and leadership ability to advance diversity and inclusion
  • Knowledge of, and the ability to apply, accepted theories, practices and principles of general management and administration
  • Knowledge of, and ability to apply, diversified financial management principles, tools, and techniques
  • Knowledge of, and ability to apply, accepted theories, practices and principles of human resource management
  • Ability to evaluate, analyze, and interpret vast amounts of data, recommend solutions, and implement preferred courses of action
  • Ability to communicate with various constituencies to engender trust and credibility at all levels of the organization, and work effectively in a complex and political environment
  • Ability to tolerate a high degree of ambiguity, yet work effectively to fulfill the missions, goals, and objectives of the Department of Dermatology
  • Ability to plan, organize, implement, and coordinate financial and administrative activities
  • Knowledge of, and experience working with, financial record keeping and accounting systems (i.e. PeopleSoft Finance System or similar software). Candidate will process PETs and JEs and support with appropriate financial reports
  • Experience that demonstrates the ability to manage multiple tasks and work independently with minimal supervision
18

Treasury Business Services Manager Resume Examples & Samples

  • Develop and implement proposals to optimize the capital structure of Bunge’s subsidiaries. Perform an annual capital structure review of Bunge’s subsidiaries. Achieve optimal capital structures of subsidiaries to minimize cost of capital for business units (for sovereign risk, tax, legal aspects to be optimized) 30%
  • Transfer-price management for inter-company funding. Support analysis with tax team to minimize funding frictional cost while minimizing tax risk 15%
  • Measure, monitor and manage FX investment and monetary exposure. Consult with regions of FX exposure management and ensure compliance to corporate FX policy Manage global FX risk and hedging strategies 30%
  • Annual risk-adjusted Cost of Capital (WACC) for Bunge’s business units across the world. Aid Bunge’s business planning and performance measurement processes 10%
  • Corporate Finance – adhoc (including management presentations, and special projects etc. Provide analytical and advisory support for various finance projects including but not limited to rating agencies analysis as requested by Director – Treasury Business Services and/or Group Treasurer 15%
19

Identity Access Management Business Services Manager Resume Examples & Samples

  • Access and Administration Automation
  • Certificate and Encryption services
  • Multi-Factor Authentication Services
  • Federated External Identity Services
  • Strong leadership, teamwork and collaboration skills exhibited by successful performance in formal leadership and team roles
  • Broad knowledge and practical experience with identity management technologies
  • Essential to this position are demonstrated leadership in achieving shared objectives in a matrix organization together the ability to work effectively on cross-functional teams
  • Strong skills in developing, operating and supporting high quality technology products & services
  • Demonstrated results in building Identity services. Understanding of at least one authentication protocols such as LDAP, Kerberos, SAML is required
  • Working knowledge of web servers such as Apache & IIS, Prior experience with databases, LDAP directories, hands on experience with Linux
  • Risk Management/Information Security certifications such as CISSP or CISM. Knowledge of: Privacy Laws
  • Industry Security Certification (CISSP, CISA, Security+, etc.); 2. ITIL Industry Certification (e.g., ITIL Foundations 2.0/3.0); 3. 5-7 years of experience working in the Consumer Products sector--preferably in infrastructure IT support; 4. Project Management Certification/Experience (e.g., PMP)
20

Senior Business Services Manager Resume Examples & Samples

  • To provide defined business services in accordance with agreed service levels, timescales and budgets
  • To liaise with other Steria departments and clients, where necessary, to gain appropriate information/advice in line with service needs
  • To report service performance and highlight any variances/issues for resolution, and to investigate further/take timely corrective action, improving the process where required
  • To deal with enquiries from customers related to the delivery of the business service for which the manager is responsible
  • To support ongoing and specific improvement initiatives as required, and demonstrate a practical approach to improving the relevant business service processes
  • To participate in projects as required, within the relevant business services area
  • To identify and manage risk in his/her business activities and take responsibility for reporting risks in a timely, open and appropriate manner
  • Face to face governance, controls and relationship management for P2P remit with client
  • Provide cover for team members particularly cash management, being able to perform the key delivery aspects
  • Develop accounts receivable base knowledge to work with and support team
  • Provide P2P specialist support for more complex queries and solutions internally and with client
  • Process review and documentation management - develop Xplain repository
  • Escalation progress and system changes point of contact
  • 3rd party management as required
  • Business Continuity support
  • Offshore relationship management and support
  • Document management support in P2P capacity
  • Able to lead and manage teams
  • Expert understanding of relevant processes and systems
  • Expert use of Word, PowerPoint, Excel
  • Ability to manage a budget (FTE1/OT)
  • Ability to set and achieve performance targets
  • Basic ability with Access or similar
  • Ability to flex and multi task to meet changing requirements
21

Metro Business Banking Business Services Manager Resume Examples & Samples

  • Governance – (liaison to SteerCo & Stakeholders)
  • BCRA Process
  • Client & Geography Selection
  • Success Metrics
  • Cost determination / sourcing
  • Client experience element design
  • Coverage model choreography
  • Staffing model / Gearing
  • Performance Mgt & Incentives
  • Prospecting design
  • Collaboration with Workstream Owners
  • Monitoring and analysis of pilot performance
22

Business Services Manager Resume Examples & Samples

  • Partners with Workforce Project Director to identify system and process improvement opportunities that builds organizational capacity
  • Identifies potential business development opportunities and referral sources to achieve increased job placement levels
  • Gains an understanding of key business initiatives, performance evaluations and budget resources to ensure implementation and delivery of services
  • Demonstrates sound judgment in ensuring compliance and administering policies and procedures
  • Provides effective training and support and supervise staff performance
  • 204 SE STONEMILL DR STE 215 , VANCOUVER, WA 98684-3507 USA
23

Private Business Services Manager Resume Examples & Samples

  • Bachelor’s degree in Accounting and IT
  • 5+ years of experience working in a small or mid-sized public accounting firm
  • Proficient in using CCH, QuickBooks, Xero, Bill.com, and others
24

Global Services Business Services Manager Resume Examples & Samples

  • Integrates broad knowledge base beyond own function (BCG strategy, objectives, structures, processes and other functions)
  • Applies strong business skills and strong business judgment
  • Ability to independently resolve complex issues/problems, but seeks advice and counsel for decisions including key stakeholders where appropriate
  • Demonstrates advanced communication skills: oral, written and active listening
  • Good judgment, strong interpersonal skills and a collaborative style. A track record for being able to connect as a trusted peer with all levels of the organization
  • The courage and confidence to create an environment where people are comfortable speaking up. The ability to settle disagreements as they arise
25

Business Services Manager Resume Examples & Samples

  • Oversee all functions of financial management, internal control, planning and scheduling, information technology (IT), procurement, and records management activities for the AECOM subcontract on the WTP Project
  • Creates a high-involvement workforce allowing employees input into decision-making processes affecting their jobs, units, or departments
  • Support AECOM ownership activities in the Waste Treatment Completions Company (WTCC) joint venture. Coordinate and collaborate with AECOM Senior Business Director / WTCC Business Services Manager
  • Ensure that the prime contractor, Bechtel National, Inc. (BNI) receives comprehensive accounting, budgeting, scheduling, reporting, financial planning, procurement, IT and contract services
  • Act as the spokesperson for open and responsive communications concerning financial, scheduling and planning, procurement, IT, contract and records management issues for AECOM at WTP
  • Provide a single‐point of contact for the BNI Business Services Manager in the accounting, scheduling, budgeting, planning, IT, procurement and records management for all AECOM activities
  • Maintain a business environment with strong internal controls to ensure that all transactions are appropriately authorized and recorded, and that all government and WTP assets are safeguarded
  • Implement cost effective initiatives, and streamline business systems and practices to be cost effective
  • Develop and manage annual corporate profit and cash flow requirements and projections in collaboration with AECOM Senior Business Director / WTCC Business Services Manager
  • Manage unallowable and legal costs
  • Develop strategies to mitigate risk and advise senior management on business impacts
  • Assist in administration of Project Incentive Program (PIP)
  • Negotiate contract terms and conditions with client
  • Provide strong leadership that promotes the WTP Nuclear Safety Quality Culture by emphasizing the values of safety and quality in the performance of work in order to protect self, others, and the environment
  • Perform all work in compliance with environmental permits and regulations
  • This job description is not intended to include every duty, task or instruction for which an employee is responsible. Other tasks may be assigned, based on business needs and the supervisor’s request
  • At least 15 years of professional experience in finance, accounting, business administration or related field
  • Experience managing a diverse financial and business services organization
  • Experience leading and managing finance and accounting personnel
  • Demonstrates an in-depth knowledge of AECOM, its organizational structure and objectives
  • Demonstrates an in‐depth knowledge of DOE financial policies and FAR-based project contractual requirements
  • Must demonstrate organization, quality and positive customer relations traits, including experience directly related to the nuclear processing industry and have a high level of credibility in developing and handling a wide variety of interpersonal relationships
  • Multi‐function management experience is important due to the complexity of the regulatory requirements for which this position is responsible
26

Private Business Services Manager Resume Examples & Samples

  • Work with the Private Business Services (PBS) Group to find efficiencies through the use of technology
  • Develop creative ideas on how to better utilize technology in our daily functions in the PBS and Outsourced practices
  • Split time between NJ & NY offices
  • Bachelor’s degree in Accounting & IT
27

Business Services Manager Resume Examples & Samples

  • Expense management including, headcount ratios, travel and expense reports and other programs with a focus on adherence to firm policies
  • Manage and promote firm initiatives, projects and remediation
  • Collaborate with their team on the operational best practice and communications plan, including coordinating operational and client service support
  • Partner with Client Service Team on creating corrective action plans and tracking remediation
  • Act as liaison between the Portfolio Services and various departments within the Firm as necessary
  • Manage day-to-day resolution of inquiries and concerns
  • Administer other duties as delegated by Americas Portfolio Services Leader
28

Global Services Munich Business Services Manager Resume Examples & Samples

  • Demonstrates an understanding of business and HR operations and an appreciation for how to prioritize among demands and balance the levers that make a complex business run smoothly and productively
  • Demonstrates both strong analytic and big picture capabilities in problem solving approaches
  • A motivator and team player. A likable and charismatic person with strong interpersonal skills
  • Anticipates and resolves conflicting differences by seeking collaborative approaches and by pursuing agreeable solutions
  • Strong leadership profile, demonstrating self-confidence and enthusiasm
  • Intuitive about people. Creative about how to identify and implement new approaches to address people’s needs and support the growth and sustainability of the business
  • A maturity and seasoning that engenders respect and trust from others
29

Business Services Manager Resume Examples & Samples

  • BA in Finance preferred
  • College degree with business or accounting major required
  • 3 to 5 years of business experience, preferably in a university environment
  • Supervisory experience or employees and processes
  • Able to communicate effectively with faculty, staff and students
  • Ability to manage details and follow through
  • Computer Skills including: Excel, Word, Access, PowerPoint and Google Mail skills
  • Able to perform detailed accounting and cashiering functions
  • Skilled in the operation of office machines (e.g. fax, calculator, cash registers, and computers)
  • Must be collaborative and an effective team member and team builder
30

Business Services Manager Resume Examples & Samples

  • Support Business Services strategic initiatives across Creative Services, National Meeting Services, Office Experience and Administrative Services
  • Support the Technology COE team by driving, planning and supporting on-going efforts
  • Manage relationships and coordination between the Technology COE and colleagues across Business Services, Real Estate and other service areas
  • Work with Service Area leaders to continuously evolve service level expectations
  • Support the development, design and maintenance of technology solutions across Business Services
  • Provide ongoing support to the extended Business Services leadership team on strategic projects and ad hoc requests
  • Minimum three years of project management experience, with a focus on strategy, operational delivery, planning and implementing integrated projects
  • Client-service minded with a focus on continuous improvement and strong process documentation skills
  • Self-starter, independent and proactive
  • Ability to multi-task and deliver on portions of multiple projects in a fast-paced, intense, results-oriented environment
  • Ability to work with all levels of an organization, including the ability to ‘lead by influence&#8217
  • Excellent interpersonal and client service skills, with ability to build connections and networks
  • Mastery of Microsoft Office (Excel, PowerPoint, Word) with strong attention to detail and best-in-class deliverables
31

Business Services Manager Resume Examples & Samples

  • A bachelor’s degree in business, business administration, finance, accounting , education, social sciences, healthcare administration, public administration, communications, information systems, or a directly related field from an accredited institution
  • The position requires extensive, diverse and progressively responsible experience at the management level, including direct responsibility for finance, personnel and program management
  • Five (5) years of broad and diversified professional experience that has included office/program administration
  • Experience working in a medical and/or academic setting
  • Experience managing individual student fellowships
  • Experience managing the pre- and post-award process of NIH grants
  • Knowledge of and the ability to apply diverse financial management skills
  • Knowledge of and the ability to apply accepted theories, practices and principles of general management and administration
  • Knowledge of and the ability to plan and organize large events
  • Ability to take initiative to establish work priorities and follow-through to insure timely completion of activities
  • Ability to plan, organize, implement and coordinate financial and administrative activities
  • Ability to solve problems in a supportive and thoughtful manner, taking into consideration the various personalities and perspectives of the students and faculty
  • Strong interpersonal skills to work effectively with various individuals and groups
32

Association Business Services Manager Resume Examples & Samples

  • Bachelor's degree in related field or equivalent
  • Five years or more related business management or office management experience
  • Understanding of basic accounting concepts and applications including cash reconciliation, accounts receivable, accounts payable and internal controls
  • Proficiency with standard business software and office machines
  • Recruits, trains, mentors and supervises Branch Business Managers
  • Provides leadership of Business Administration Cabinet
  • Assists business managers with software and business training and development. Models relationship-building skills in all interactions
  • Assists business managers with program and membership registration/bank draft procedures. Coordinates with Daxko database support related to registration database additions/changes/deletions and reporting
  • Assures accurate and timely financial reporting through oversight of administrative branch month-end closing activities
  • Assists business managers with administrative functions related to annual budget development
  • Assures compliance with association policies and procedures with office functions such as petty cash, inventory, purchasing, purchasing card transactions, accounts receivable, branch deposits and cash controls
  • Assures compliance with branch administrative human resources functions including job postings, recruitment, onboarding, time management, workers compensation, drug testing and disciplinary procedures
  • Assures compliance with payroll related policies and procedures
  • Assures compliance with branch annual support campaign policies and procedures related to recording, tracking and reporting of contributions
  • Assures compliance with branch administrative risk management policies and procedures including incident reporting and training/certification tracking
33

Business Services Manager Resume Examples & Samples

  • A minimum of 6 years, Event Planning management experience; additional facilities management experience preferred
  • A minimum of 4 years of supervisory experience
  • Able to manage 3 direct reports and associated teams
  • Working experience in high volume event planning and production environment
  • Previous experience in a human capital managerial capacity
  • Proven ability to guide and coach team members across different units
  • Recognized commitment to Guest Service and exceeding guest expectations
  • Demonstrated capacity to use curiosity to find opportunities to create amazing outcomes
  • Excellent leadership, written/verbal communication and interpersonal skills
  • Self-motivation and organizational skills with the initiative and ability to complete projects in a timely manner and proven ability to work under pressure
  • An operational knowledge and proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and other management systems
34

IT Business Services Manager Resume Examples & Samples

  • 7 or more years Information technology management. (Required)
  • 2 or more years Document automation solutions as well as eSignature or biometric applications. (Preferred)
  • 0 to 6 months Results and outcome focused. Strong leadership courage and influencing skills to challenge solutions, status quo and ensure service support is maintained – comfortable around higher management. Basic working knowledge of project portfolio management processes, controls and toolsets used. Strong working knowledge of service management. Understands service strategy and design concepts and can create for owned service. Fully Competent in Contract Negotiation and Vendor Management. Knows Project Management basics. Ability to assess and tailor communication approach / style to suit the situation. Extensive experience in developing and using business and software requirements. Experience in software package configuration and implementation. Cross-functional solution development expertise. Experience in leading teams to provide software support and production issues problem solving. Demonstrated cross-functional teamwork and collaboration. Experience in software maintenance. Ability to interact autonomously with business and IT executives involving complex matters. Ability to negotiate and work with software providers. Excellent written communication and presentation skills. Strong understanding of the System Development Life Cycle. (Preferred)
35

Business Services Manager Resume Examples & Samples

  • Requesting, Organizing and verifying accuracy, completeness of and timeliness of all the due diligence required for the sale of commercial, residential and mixed use properties in NYC
  • Work with the Investment and Institutional teams to ensure we meet all the clients’ needs completely and accurately
  • Assisting with various research projects
  • Contract abstracts
  • The qualified candidate should be detail oriented and have excellent organization skills. Understanding of the real estate sales cycle and market knowledge/familiarity with New York real estate market are important
  • Excellent Excel and word skills are required. The candidate should have the ability to work happily under pressure while meeting deadlines, setting priorities for workload and collaborating with team members