Business Performance Manager Resume Samples

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N Emmerich

Noelia

Emmerich

24375 Williamson Terrace

New York

+1 (555) 534 9125

24375 Williamson Terrace

New York

Phone

p +1 (555) 534 9125

Experience Experience

New York, NY

Business Performance Manager

New York, NY

Block Inc

New York, NY

Business Performance Manager

1) Consolidation of management reports, budgeting and forecasting and assist in tracking of KPIs and provide commentaries on business performance
Develop team members, actively maximising performance in their role, and focusing on their development for future opportunities
Provide moderation and community management to KM forums and communities of practice (such as Yammer groups and in person working groups)
Work closely with other departments, driving your team’s brand as analytic experts and key contributors to business performance
Divisional / Portfolio dashboards and scorecard development and management
Make sure the clean is done in Oracle and missing classification are created (example: Industrial OEM – by end of Q2
Provide commercial insights from data analysis to drive strategic decision making

San Francisco, CA

Business Performance Improvement Manager

San Francisco, CA

O'Conner-Haley

San Francisco, CA

Business Performance Improvement Manager

Works to optimize the performance of managed resources relative to the objectives by directing work assignments and providing guidance and training
Assist in the creation of performance metrics, reporting and improvement targets for all business units
Drive culture change to instill focus on fact-based management practices, the use of Lean Six Sigma and other problem solving methodologies
Leads ad-hoc, team based problem solving sessions using Kaizen, Action Workout, and similar tools
Determines critical business metrics and works with analytical team to build dashboards, scorecards, and other metric systems
Support project teams in process quality activities by educating, coaching and mentoring others on process improvement philosophy, tools and application
Continuously improve organizational capabilities to achieve process quality as part of project execution

present

Philadelphia, PA

Business Performance Senior Manager

Philadelphia, PA

Barrows-Shields

present

Philadelphia, PA

Business Performance Senior Manager

present

Provide expert mentoring and assistance to value stream and process owners, improvement teams, and individual Green and Black Belts in Lean and Kaizen
Own the training materials for root cause analysis and provide the training to Amgen staff members
Serve as Corporate Quality’s representative in the OE network
Assist with the Lean Transformation of Amgen’s Quality Control laboratories
Leading/completing other high priority Operational Excellence (OE) efforts in Quality and serving as a member of the OE Network
Lead the development and implementation of Lean practitioner training
Organize and deliver training and best practice sharing sessions

Education Education

Bachelor’s Degree in Banking

Liberty University

Bachelor’s Degree in Banking

Skills Skills

A proven track record of driving sales and profitability
Excellent interpersonal and communication (verbal and written) skills and proven ability to work effectively with all organisational levels
Working knowledge of SAP, Oracle base or equivalent ERP system
Financial modelling experience will be highly valued in this role
Problem-solving skills and possess excellent time management skills
Strong commercial acumen and communication skills
Strong team player and have track record in finance related leadership role
Proficiency with learning and adopting a tool, likely QlikView or Tableau, and the learning curve associated, as well as some proficiency with abstract and graphical models, numerical analysis, scripted and programmed configuration of the tool, handling of data and files, and problem-solving in depth Excel knowledge (training will be offered to help develop skills)
Good data, analytical and problem solving skills
Ability to spot talent and build successful teams

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Business Performance Measures Team Manager Resume Examples & Samples

Map & Measure (M&M)
Activity Based Costing (ABC)
Business Performance Measures (BPM)
Execution & Settlement volumes reporting
Manage Map & Measure (M&M) Headcount to Activity taxonomy reviews/enhancements for global operations stakeholders via the IRIS toolkit
Oversee Activity Based Costing (ABC) Headcount, Expenses & Manual Intervention reporting requirements. ABM Reporting utilises Map & Measure labour study information alongside financial data & manual processing event volumes to produce reporting output for operations management on a monthly basis. Handled by Mumbai office
Manage Business Performance Measures (BPM) Executive level scorecard reporting requirements, BPM Reporting combines Map & Measure results, volumes outputs, manual interventions, financials & balance sheet exceptions into a single executive level scorecard breaking out Market Ops and Middle Office into the various products, services and utility functions supported at regional & product levels
Manage Execution & Settlement volumes reporting requirements for Operations stakeholders & regulators including new feed procurement, Jrule implementation, OLAP cube maintenance & BAU queries
Own and support the development and implementation of both strategic and tactical initiatives as per business needs. Involves working with the business to define business requirement documentation (BRD/FRD) and working with technology counterparts to estimate resourcing, costs and timelines for design and development
Understand appropriate processes and systems working with the Line and IT to ensure development of data feeds are in line with requirements
Develop and execute test plans that will ensure business requirements have been met / create test scripts including specific test cases and expected results
Identify areas of inefficiency and implement system and process solutions in the spirit of continuous improvement
Acknowledge, own and respond to project related queries received from Operations, identify and resolve issues with impeccable execution, communication and stakeholder management
Extensive face-off with senior management within Operations as a member of the NAM BPM Team. Develop SME knowledge of reporting platforms and providing training and assistance to end users where necessary
Attend PMA and companywide working group and/or participate in Governance processes in order to understand the impact of regulation on ICG business and proactively lead effort to implement efficient solutions
Champion and coordinate global PMA team calls to provide updates on the progress of projects and associated statuses
Ability to comprehend complicated technical infrastructure / architecture issues, design and document potential solutions and gain consensus with the key stakeholders of the optimal proposed resolution in context of the overall project(s)
Liaise with other departments and streams both within PMA and wider ICG regarding initiatives and issues that may impact them
Deputize for the department manager where necessary
Strong Lead Business Analyst / Programme Manager with minimum five years’ experience in Investment Banking Operations, ideally within the Business Intelligence realm with exposure to operational risk and control
Comprehensive knowledge of Investment Banking products and processes
Working knowledge of project management and lean methodologies to include creating estimate, work breakdown structures, planning and communication packs
Ability to build consensus. History of success working in a team environment
Diverse stakeholder management skills
Experience in handling regulatory requirements
Monitor tight deadlines or unexpected requirement changes
Ability to work independently, multi-task and take ownership of various projects and initiatives
Microsoft Excel, Word and PowerPoint are essential
Working knowledge of data warehouse and B.I. tools such as business objects
Work to / participate in budget planning
Contribute to compensation forecasts

Cse Business Performance & Insights Manager Resume Examples & Samples

Lead BU’s core volume and performance management routines: Ultimately responsible for all volume management routines with a strong focus on the analysis & monitoring of volume performance for senior management information and decision making. Enhance operating effectiveness by continuously evolving volume business routines towards greater efficiency and effectiveness
Lead robust volume projection processes for the Business Unit: Partner-up with Franchise Units to generate sales estimates and enhance forecasting capabilities. The role is a key thrust in driving the forecasting capability sustainably
Support top management decision making by providing enhanced business tracking and insightful analytics: Promote an analytic-driven culture across functions coupled with the development and implementation of sales information analysis tools, dashboards, and scorecards. Identify and assess risks and opportunities against previously defined targets / aspirations
To manage key projects in the business intelligence field (in a wide understanding, i.e. include Big data analytics, state-of-art reporting tools and systems) in coordination with IT, other BUs and corporate functions
Provide leadership for the Reporting Mgr. role and indirectly manage Business Analysts located in the Franchise Ops organizations. Lead a cultural change in the organization towards “self-service” culture
7-10 years of experience in the areas of Sales Analysis, Forecasting, Demand Planning in the consumer goods industry preferably within a business operating unit. Multi-country and multi-cultural market responsibility highly desired
University/Advanced Degree
Above average analytic skills
Business knowledge
Team player: able to build value based relationships
Systemic Thinking; highly analytic
High Level of Statistical, Modeling & Forecasting Knowledge
In-depth knowledge of database and information systems management
In-depth knowledge of TCCC and Bottler information systems, along with know how of ISSCOM standards and procedures
Communication Skills due to direct relation with Top Management
Strong Leadership skills to influence operations
Time Management skills

Business Performance Manager Resume Examples & Samples

The role will design or draft sales analytics to facilitate effective sales management and the sales scorecard to drive the desired sales behavior and sales outcome with relevant measurement and appropriate rating
You will also be responsible for frontline capacity planning, target setting and administration through proper workforce scheduling
Besides, one of the key responsibilities is designing, implementing and evaluating core sales incentive program to ensure competitive compensation for sales force
Finally, you will assist project team on financial model build up & project feasibility studies at project define stage

Business Performance Manager Resume Examples & Samples

As a sales/business performance manager, should monitor sales teams' performance and provide analytical insights to recommend sales strategy for performance uplift
To maintain, analyze and query the data internally and externally on a regular and as requested basis
Lead and coordinate the design and implementation of sales initiatives / campaigns with relevant stakeholders, including tactical sales incentive schemes and incentive trips
It works closely with Wealth Management, Retail Products and Segments in sales resources planning to ensure synergy and alignment amongst campaigns to maximise sales effectiveness
To collect voice of frontline systematically to ensure sales initiatives are meeting frontline needs and the bank's strategic and business objective
Lead the design and implementation of sales events, including but not limit to Sales Rally, Sales Award Presentation Night, incentive trips to motivate / reward sales performance with exceptional glorious and learning experience

Business Performance Manager Resume Examples & Samples

Assist in the development of a reporting framework, coordinating the Business Intelligence, IT and other stakeholder teams in designing and implementation of a fit for purpose system in co-operation with our JV IT teams
Provide commercial insights from data analysis to drive strategic decision making
Supporting the sales team with effective and commercial pricing advice
Building and maintaining trusting, collaborative and effective relationships across the business
Effectively influencing a range of major stakeholders with cross regional and functional teams
Adding value to the business and sales processes by developing a reporting suite and dashboards that can be utilised effectively by the sales and management team
Effectively and efficiently communicating analysis or technical issues with a diverse stakeholder group, including a largely field based sales team
Providing the right messages and engagement to various stakeholders at the right time without taking extraneous time and effort from other business resources
Keeping pace with, and getting ahead of, the market during periods of change and competition – demonstrating a strong external focus/thought leadership
Understanding internal and external customer needs in a dynamic business and providing the best support possible through prompt and effective responses
Tertiary accounting, business or IT related qualifications
Professional qualifications in data management Excel/Access
Experienceof financial/business analysis or accounting experience (data related not process related)
Experience with financial planning, forecasting, reporting, and analysis
SAP, Data Warehouse, and BI Reporting experience

Business Performance Manager, Auckland Resume Examples & Samples

Strong experience in analytics and problem solving and proven background in using reporting tools such as SAS, OBIEE, Tableau, QlikView
Strong understanding of technology BI landscape
Strong interpersonal skills and the ability to consult and influence stakeholders
Excellent communication, written and presentation skills
Ability to set clear achievable goals, priorities and meet deadlines
Prior experience leading analytical teams

Business Performance Manager Resume Examples & Samples

Principal Accountabilities
1) Consolidation of management reports, budgeting and forecasting and assist in tracking of KPIs and provide commentaries on business performance
2) Provide value add analysis and commentaries for operational and financial trends, produce monthly reports and work closely with all the functions within the regional business
3) Analyse business profitability and manage the regional profit & loss, working capital and cash flow
4) Participate in ad hoc projects on system enhancement and process improvements on a regional basis
5) Involve in assessing investment / divestment decisions and driving activities to support the organization's operations and expansion plans. This will incorporate the use of financial models and feasibility studies to assess potential projects for profitability analysis of revenue and cost drivers ; perform valuations and cash flow analysis and sensitivity and risk analysis
6) Work with business teams in monitoring and tracking progress of major regional capital projects . Create robust financial justification and set critical success factors. Identify and mitigate inherent risks and concerns. Monitor and manage project performance against targets
Background Knowledge Required for Position
Degree in Accounting or equivalent professional qualification (ACCA)
8 - 10 years relevant experience in financial analysis & reporting with large scale or MNCs with a regional coverage. Any working experience in Manufacturing operation would be desirable
Working knowledge of SAP, Oracle base or equivalent ERP system
Excellent excel spreadsheet skill

Business Performance Senior Manager Resume Examples & Samples

Amgen Full Potential Capability, Tool Support, Coaching and Application – Develop strong skills in application and facilitation of AFP methodology and tools. Act as a resource to the function for use of AFP tools and methodology to solve business problems
Cross sub-functional initiative support – work with teams to solve business problems using the Amgen Full Potential Methodology. The role of the RDO member will be to guide the team in the AFP methodology, drive innovative transformational thinking, ensure fair process, escalate issues, and ensure high quality deliverables in line with the AFP process
Valuation and Validation – business case support for teams to value ideas, options and investments. Validation of results realized, methodology used, and long term sustainability of improvements
Idea & Project Portfolio Management – Support idea generation in functions to ensure a pipeline of ongoing projects and pending ideas to align with short and long term targets
Tracking and Reporting – track and report project status as required by the results delivery office for corporate role up and review. Additionally, functional tracking may be required per the local functional leader

Business Performance Manager Resume Examples & Samples

A truly international working environment in a modern working location at our Global headquarters in The Hague
Leading our project management tool “Workfront” business partner, meaning responsibility of the product improvement and optimization, the system roll out to (new) terminals and (global) functions, providing trainings and managing all ad-hoc related affairs
Managing the Global Shared Service Centre (GSC) resource in Pune, India
Driving and managing Annual Operating Plan (AOP) initiatives’ process, collaborating with the functions and operationally controlled terminals
Producing and performing business analysis and benchmarking, focused on operational and financial data; performing reporting & analysis of initiatives progress and benefits
Supporting the COO, the Head of Global Operations, and the BAPP team with various analyses while providing material for performance meetings and providing ad hoc assistance to senior management in global operations
Supporting multiple (global) projects and initiatives
Collaborating with Operations Execution, Continuous Improvement, Maintenance & Repair, Finance and Safety functions

Business Performance Manager Resume Examples & Samples

Organised, structured and planned
Ability to spot talent and build successful teams
Previous line management experience within a retail and customer service environment
A proven track record of driving sales and profitability
Customer orientated with a passion for delivering exceptional customer service
Full Driving License required (excluding Central London roles)
Experience of one or more District Support Manager roles would be desirable

Business Performance Senior Manager Resume Examples & Samples

Leading/completing root cause analyses
Leading/completing other high priority Operational Excellence (OE) efforts in Quality and serving as a member of the OE Network
Own the training materials for root cause analysis and provide the training to Amgen staff members
Apply the SRCA methodologies to identify true root cause(s) of operational failures
Assist with the Lean Transformation of Amgen’s Quality Control laboratories
Serve as Corporate Quality’s representative in the OE network
25-30% travel to other Amgen locations and / or supplier
5+ years’ experience in Industrial Engineering, Operations Research and/or Operational Excellence related roles

Business Performance Manager Resume Examples & Samples

Serve as the business owner of the central knowledge repository, the Operations Knowledge Marketplace, with responsibility for; content approval, curation, knowledge asset workflow, usage analytics and reporting, and SharePoint site collection administration
Will lead and facilitate the Operations Alert Process
Contribute to strategy-driven KM projects
Provide moderation and community management to KM forums and communities of practice (such as Yammer groups and in person working groups)
Oversee day-to-day business support for KM related issues
Strong understanding of information and knowledge management coupled with functional experience in bio-pharmaceutical operations (Good Manufacturing Practices, drug manufacturing, process development, quality, supply chain, etc.)
Technical skills to include: SharePoint site collection administration, workflow configuration, basic webpart configuration, web analytics and reporting tools (such as WebTrends), Microsoft Office, and a solid understanding of information architecture, metadata, search and content lifecycle
Excellent client engagement, meeting facilitation, and written and verbal communication skills

Group Business Performance Manager Resume Examples & Samples

Windsor
Salary - £55,000 - £65,000
Managing the Group Plan Process to provide a benchmark of the expected future performance of the Group
Produce accurate forecasts of the Group’s financial performance and financial risk through various forecasting and planning processes
Providing a single consistent view of the Group’s results for Board, CEC, Investor Relations, Treasury and other parties
Driving performance through group-wide performance management discussions
Delivering adhoc analysis and support for major projects and proposals
Being the key business partner to the Business Unit performance management teams
Need to quickly establish good Stakeholder relationships across the organisation

Business Performance Improvement Manager Resume Examples & Samples

Collaborate with leadership to identify potential process improvement projects in order to support operational excellence and the overall company's strategic direction
Leads departments in the creation, monitoring, measurement and analysis of standardized processes
Assist in the creation of performance metrics, reporting and improvement targets for all business units
Determines critical business metrics and works with analytical team to build dashboards, scorecards, and other metric systems
Drive culture change to instill focus on fact-based management practices, the use of Lean Six Sigma and other problem solving methodologies
Demonstrated quantified results derived from Lean Six Sigma efforts within a large-scale organization is required
Continuously improve organizational capabilities to achieve process quality as part of project execution
Support project teams in process quality activities by educating, coaching and mentoring others on process improvement philosophy, tools and application
Collects, validates, and analyzes data required to understand problem root causes, or key drivers of required business results
Uses innovative problem solving and critical thinking approaches to define solutions
Develops and maintains trusted and respected peer relationships with executive stakeholders
Leads ad-hoc, team based problem solving sessions using Kaizen, Action Workout, and similar tools
Acts in an advisory capacity to executive management on Process Excellence including development of relevant business objectives, metrics and tactics. Communicates opportunities that enable business units to thrive and achieve Evolution Health mission and vision
Identifies and prioritizes impactful process / project selection with business leaders
Ensures the adoption of relevant Process Excellence standards and best practices as appropriate
Serves as a mentor, trainer, coach, and technical leader in support of Process Excellence using process improvement methodologies; serves as an expert resource on Process Excellence methodologies, tools and techniques
Builds relationships within business unit and across the enterprise to enable cooperative achievement of common goals while driving improved process maturity
Manages a team of Process Improvement professionals and may lead Process Improvement projects to deliver significant, measurable business results
Works to optimize the performance of managed resources relative to the objectives by directing work assignments and providing guidance and training
There will be moderate travel involved, as this role will be highly mobile and may accompany the Director to selected meetings, move between regional and national offices. This role is based out of Evolution Health’s Dallas Office
Mentor employees, conduct performance evaluations, counsel and provide disciplinary actions to assigned personnel, and works to facilitate individual and team development that drives positive results. Champion affirmative action efforts in all aspects of employment, including but not limited to staffing, training, promotion, etc
Adhere to all company policies and procedures
Compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems
2+ years’ experience in a leadership role demonstrating strong development skills/responsibilities, ability to influence, analysis, and critical thinking skills which required successful implementation of a process related project that solved a business problem/improved business performance
Results based Leadership style skill set with strong impact and influencing skills
Tenacity and energy in leading change towards an effective work environment
Ability to communicate effectively to direct and motivate team and others, maintaining a persuasive and credible presentation style at all levels of the organization
Strong analytical skills and process focus
Progressive, flexible and team oriented person required
Strong planning/organization & time management skills required
Organizational and political agility; developed negotiation skills
Unquestionable personal code of ethics, integrity, diversity and trust
Able to successfully navigate within varying degrees of ambiguity in a fast-paced environment
Strong strategic analysis skills
Mission-driven; passionate about Evolution Health’s mission, vision and value
Good sense of self and strong personal presence
Creative problem solving

Business Performance Senior Manager Resume Examples & Samples

Doctorate Degree in Business, Science, Finance and/or Technology
5+ years of experience in biotechnology/pharmaceutical
6+ years of cross-functional consulting, project management , and/or Liaison experience
Experience at a top tier Management Consulting Firm
Strong presence with Senior Executives
Excellent oral and written communication skills, including ability to storyline and prepare executive-level discussion documents
Excellent conceptual problem solving skills with demonstrated ability to bring structure to vaguely defined problems, pragmatically scope problem solving approach, and manage execution
Strong quantitative and qualitative analytic skills
Strong leadership skills with a demonstrated ability to influence different styles
Experience as a member of a high performing team

Business Performance Manager Resume Examples & Samples

Finalize with each and every cluster the account list for Electrical Distributor and Contractor making sure list is coming from a formal sign off with relevant Bus or mutualized functions – by end of April
Make sure the clean is done in Oracle and missing classification are created (example: Industrial OEM – by end of Q2
Agree on list of additional Direct/Indirect EU to support the segment saturation KPI. We need to split those account by V2
Ensure data extraction and report is industrialize with Jean-Francois team by end of April
Structure the other KPIs measurement where we didn’t set target for 2017 in order to have clear 2016 FY & H1 2017 baseline. Start with OEM together with Paolo è by end of Q2

Business Performance Manager Resume Examples & Samples

Work with the VCS SLT to define, based on facts and analysis, the Strategy for VCS and to articulate this in a compelling vision across key stakeholder groups
Co-ordinate the production of monthly operational KPIS for review by the SLT to help inform business strategy and plans
Lead key business planning activities including budgeting / forecasting – working closely with Finance and VCS teams. Particular accountability for market data, triangulating market/Sales/Finance views of numbers and translating information into effective documentation
Prepare Monthly Operations Review and Carrier Review Board (VCS’ top-level governance board) and ad hoc ExCo decks – working closely with Finance
Provide VCS Sales teams with market data and insight to inform sales targets and focus – the Sales teams to translate these into sales / account plans

Business Performance Senior Manager Resume Examples & Samples

Lead the development and implementation of Lean practitioner training
Provide expert mentoring and assistance to value stream and process owners, improvement teams, and individual Green and Black Belts in Lean and Kaizen
Organize and deliver training and best practice sharing sessions
Lead high-level cross-functional projects
Organize and facilitate project phase reviews (as appropriate) with Black Belts and Green Belts
Ensure rigor in project execution, phase requirements and timing and provides phase sign-off
Support Six Sigma and other Amgen OE methodologies
Master’s degree (MBA)
Certified Black Belt in Lean
5 + years relevant business experience. 2 years + experience in a Lean Six Sigma or continuous improvement role
Demonstrated history of top performance
High degree of customer sensitivity/acumen. Establishes and maintains credibility with internal and external customers
Strong adult learning training development experience
Strong communication and leadership skills. Effectively sell ideas and reasons for implementing change
Demonstrated cross-functional project leadership
Demonstrated ability to independently develop, manage and implement aggressive project plans
Demonstrates potential to take on greater responsibility in the organization or possesses exceptional knowledge in operational excellence, manufacturing, supply chain, quality, or project management
Advanced user of MS Excel, MS PowerPoint, and Minitab. Effectively leverages these and other standard business tools to accomplish results

Business Performance Manager Resume Examples & Samples

Group / Executive Communications
Leadership team meeting preparation and facilitation
Senior level stakeholder engagement
Annual Operating Profit (AOP) Objectives Management
Divisional / Portfolio dashboards and scorecard development and management

Business Performance Manager Resume Examples & Samples

Oversee the analytics value chain to monitor and communicate business performance
Ensure the business is provided with timely and accurate reporting to enable stakeholders to better manage their prospective areas
Work closely with other departments, driving your team’s brand as analytic experts and key contributors to business performance
Leverage new techniques and tools to support the shift from backward-looking reports to predictive KPI management
Use the latest technologies to automate routine processes to create capacity for more value-add services
Develop team members, actively maximising performance in their role, and focusing on their development for future opportunities

Business Performance Controlling Manager Resume Examples & Samples

At least 5 years of relevant management reporting/accounting experience
Minimum 2 years of people management experience
Bachelor's degree in Finance/Accounting or related field
Sound numeric skills
Strong communication skills - able to deal effectively across functions, levels and locations
Good team skills - ability to work effectively with colleagues to meet a common goal
Sound problem solving and analytical skills
Good time management skills with an ability to adapt to meet demanding deadlines
Ability to adapt to changing environment quickly and effectively
Sound analytical skills that support prompt identification and resolution of issues

Business Performance Manager Resume Examples & Samples

Develop and implement a business intelligence strategy to take into consideration all reporting systems and provide the information necessary to manage the organization, including clinical trial performance reporting and other key operational metrics
Oversee the metrics / KPIs strategy for CD, maintaining the master list, definitions, data sources, etc.; working with the organization’s functional leads to understand metric needs, as well as eClinical on the best way to source the data
Ensure internal CSL metric / KPI definitions are consistent with industry standards
Work with CSL’s CD vendors to obtain required metric / KPI reporting, ensuring consistency across vendors
Facilitate reporting of vendor performance into CD’s vendor governance and quality management system processes
Facilitate the use of historical performance data in the CD planning process to enable data driven decisions, identify risks and issues, and optimize trial planning
Lead the use of business intelligence and benchmarking data to compare CD performance to the industry and identify opportunities for improvement
Lead the reporting system for CD, ensuring the organization has all necessary information to understand performance across all aspects of the business
Work closely with eClinical and other functions to develop and produce dashboards and reports that meet all stakeholder needs and requirements
Work with the management team to help formulate departmental strategy, identify objectives and associated metrics and targets, define necessary breakthrough initiatives and cascade departmental strategy throughout the organization
Run regular performance reviews of the CD and sub-function scorecards, highlighting trends, identifying performance issues and working with teams to identify necessary areas of improvement
Maintain strong relationships with other CD functions, understanding their operational issues and assisting in supplying them with necessary data to make decisions
Act as front line support for all CD staff members who have metric / KPI or reporting questions
As a guide, a minimum of 7 years’ clinical research experience or relevant industry experience in managing major projects
Thorough working knowledge of all aspects of a given trial (from study design, through to protocol preparation, implementation and final report) is desired
Working knowledge of the overall process of drug development, with particular emphasis on clinical development is desired
Managed the development and alignment of operational metric and KPIs measuring an organization’s activities and performance
Experience preparing executive level reports