Business Banking Relationship Manager Resume Samples

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ZC
Z Cruickshank
Zackary
Cruickshank
33552 Schiller Port
New York
NY
+1 (555) 493 2458
33552 Schiller Port
New York
NY
Phone
p +1 (555) 493 2458
Experience Experience
San Francisco, CA
Business Banking Relationship Manager
San Francisco, CA
Brekke and Sons
San Francisco, CA
Business Banking Relationship Manager
  • Train the retail branch network as well as assist on calling and cold calling goals
  • Utilize salesforce.com to manage your call/relationship management activities on a weekly basis
  • Utilize Salesforce.com to manage your call/relationship management activities on a weekly basis
  • Provide specific assistance to assigned internal partners for outside joint calling, technical questions related to larger deposit and loan opportunities, etc
  • Provide product specialists with qualified referrals for cross-sell. Assist in closing deals across all products
  • Identifies business development opportunities with prospects or current customers; markets and provides counsel on the Bank's products and services
  • Develop consultative relationships with small business clients in your target market with annual revenues ranging from $500K-$5MM
Phoenix, AZ
Business Banking Relationship Manager, RI
Phoenix, AZ
Bailey, Thompson and Hauck
Phoenix, AZ
Business Banking Relationship Manager, RI
  • Primary focus is on exceeding specific net portfolio loan and deposit growth goals along with new deposit, loan, cash management and total revenue production
  • Provide specific assistance to assigned partners for outside joint calling, technical questions related to larger deposit and loan opportunities, etc
  • Develop a targeted COI (center of influence) list and have a detailed plan to build relationships that lead to referral business to achieve goals
  • Effectively utilize centralized credit support team for both new originations and portfolio management
  • Incumbents usually handle complex accounts and sensitive client relationships and are trusted to handle negotiations and credit assessments on an independent basis
  • Build a collaborative internal relationship with key partners
  • Products marketed include but are not limited to: deposit, credit, interest and currency risk management products, cash management, international trade and liquidity solutions
present
Philadelphia, PA
Retail Business Banking Relationship Manager
Philadelphia, PA
Rutherford, Nolan and Bednar
present
Philadelphia, PA
Retail Business Banking Relationship Manager
present
  • Uphold credit policy and lending guidelines whilst maintaining a balanced approach to risk management
  • Build a network of business introducers in the local professional and business community
  • Structure credit facilities to ensure optimum balance between customer and HSBC interests and risk appetite
  • Grow revenue from existing relationships and through acquisition of new customers in line with the Bank's risk appetite and policies
  • Align to Medium Term Outlook (MTO) and Area Operating Targets defined by the Group (Revenue, Risk Weighted Assets (RWA), Return on RWA (RoRWA)
  • Assist retail branch network with proper treasury sales and customer treasury management
  • Develop a portfolio of customers, prospects and Centers of Influence (COIs) through networking and other business development efforts
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
East Carolina University
Bachelor’s Degree in Business
Skills Skills
  • Strong business acumen, to include detailed analysis, review of financial statements and knowledge in advanced accounting principles
  • Basic knowledge of credit and credit quality
  • Strong financial and analytic skills and ability to rapidly assimilate complex information
  • Excellent capability to independently and proactively service multiple clients and effectively manage multiple priorities
  • Increase the Bank’s market share and profitability by cultivating new commercial business relationships
  • Build knowledge of each assigned client by completing an in depth profile of business and develops/manages a relationship plan for each client
  • Strong time management skills, with ability to appropriately prioritize calling activities and strategies
  • Considerable knowledge of small business products and services
  • Maintain strong market knowledge and develop, retain and expand relationships with Centers of Influence ie. CPA’s and Attorneys
  • Local market knowledge and the ability to develop, retain and expand relationships with Centers of Influence ie. CPA’s and Attorneys
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15 Business Banking Relationship Manager resume templates

1

Business Banking Relationship Manager Resume Examples & Samples

  • What retirement plan does the client have for self or employees?
  • Develop client relationship management team which includes partners across the organization
  • Follow Up and Follow Through
  • Maintain pipeline in Siebel
2

Business Banking Relationship Manager Resume Examples & Samples

  • Ability to think creatively and identify innovative structured solutions for the Commercial client base
  • Has the ability to formulate account plans for increasing customer utilizations bringing sustainable balance sheet growth
  • Strong selling and negotiation skills. External dealings with clients negotiating structure of the deal, pricing and requirements. Internal negotiations with Risk and Complinace on reaching the best solution for the Commercial client base
  • Excellent communication skills at all levels
  • Branch based products and services frequently used by Business Banking customers including features, tariff/pricing and availability
  • Will require a good understanding of coverage/products/policies/plans/objectives in order to pro-actively embrace systems/procedure changes within the function
  • Management experience in a multi-cultural environment
  • Product development knowledge and expertise
  • Outstanding knowledge of control and governance requirements and environment
  • Minimum 5 years experience in Corporate or Business Banking
  • Good knowledge of credit risk
3

Business Banking Relationship Manager Resume Examples & Samples

  • Provide product specialists with qualified referrals for cross-sell. Assist in closing deals across all products
  • Through extensive involvement, create local community awareness that the bank is critically focused on partnering in the community and providing broad, multi-product banking solutions to the middle market companies housed in the marketplace
  • Demonstrated ability to motivate and influence others
  • Knowledge of credit process/credit training a plus
4

Business Banking Relationship Manager Resume Examples & Samples

  • Manages traditional and non-traditional business banking/commercial account portfolios, ensuring growth and quality
  • Develops sound and profitable relationships
  • Sells bank products and services
  • May participate and provide leadership in Bank and community activities including business, charitable, civic, and social organizations, increasing Bank’s visibility and enhancing new business opportunities
  • 3 - 5 years experience in negotiating and structuring commercial loans (credit and cash management)
5

Business Banking Relationship Manager Resume Examples & Samples

  • Responsible for business development, relationship management and client experience of companies with annual gross sales of at least $2MM and generally less than $10MM
  • Assist the business owner in achieving their financial goals by providing smart financial solutions for both personal and business needs
  • Serve as a trusted advisor for these businesses; collaborate with a team of product partners utilizing the One Bank Sales Cycle to understand the clients'/prospect’s holistic business needs. Through such collaboration, develop revenue growth by identifying needs and providing needs based solutions and services to the client. Services would include loans, deposits, treasury management, and all other applicable banking services
  • Position may be located in Financial Center
  • Coordinate all client-facing activities including credit support and other product partners
  • Conduct thorough effective pre-call planning, One Bank Consultative Sales approach and prompt post call follow up
  • Utilize the Bank's Customer Relationship Management (CRM) system for client activity tracking, call reports and pipeline management
  • Bachelor's degree in Business Administration or related field required
  • Minimum of 3 years sales experience; minimum of 3 years managing business banking or commercial relationships preferred
  • Formalized credit training or equivalent credit risk experience required; underwriting experience preferred
  • Proven ability to build new and existing client business and provide a positive client experience
  • Strong business acumen, to include detailed analysis, review of financial statements and knowledge in advanced accounting principles
  • Thorough knowledge of Commercial & Treasury Management services as well as alternative lending and financing options
  • Ability to assess client needs, drivers of profitability, and corporate/personal life cycle optimizing financial solutions
  • Uses effective problem solving and analytical skills with ability to handle and prioritize multiple tasks
  • Demonstrates strong verbal and written communication skills, with particular emphasis on experience in face-to-face negotiations and group presentations
  • Champions the Bancorp vision and core-values through personal actions and leadership influence to promote high-performing work groups
  • Proven ability to work in a team-based sales environment
  • Must be proficient in all Microsoft Office software; familiarity with prospecting and CRM sales tools preferred
  • Regional /local travel
6

Senior Business Banking Relationship Manager Resume Examples & Samples

  • A minimum of 10 years of banking experience required
  • A minimum of 8 years of commercial lending experience within the segment required
  • Ability to build positive relationships both within the Core Banking Division and throughout the bank and capable of establishing professional expertise through integrity, dedication, and strategic counsel
  • Strong written and oral communication skills; must be able to convey complex concepts in a clear and concise manner
  • LI-AS1
7

Business Banking Relationship Manager Resume Examples & Samples

  • Undergraduate degree required: Majors in business, finance or economics preferred. Bachelor’s Degree Required
  • Fundamental knowledge in Business Banking credit, deposit and treasury products
  • Fundamental knowledge in commercial credit
  • Strong sense of pride and ownership for growing, managing and retaining clients
  • Excellent Phone Skills and Experience with Phone Based Sales (preferred)
  • Excellent sales process skills: Call Preparation, Execution, Follow Up
  • Consultative Sales Experience (advisory vs. product sales)
  • Can handle fast pace/high volume environment
  • Sales experience in the financial industry-3 plus years client facing experience
  • Strong judgment and problem solving skills
8

Business Banking Relationship Manager Manhattan Resume Examples & Samples

  • Execute integrated sales and relationship strategies that are in alignment with the area business plan to achieve desired revenue and service hurdles
  • Use sound judgment in qualifying potential customers/deals as well as recommending the right financial solutions/products for the customer. Ensure customers meet credit/compliance criteria before submitting to centralized credit for approval
  • Undergraduate business degree
  • Should have a minimum of 5 years banking experience, preferably in business banking
  • Must have a sharp, proven business development focus, preferably within a large financial institution
  • Must be team oriented
  • Excellent verbal and written communication/presentation skills
9

Business Banking Relationship Manager Resume Examples & Samples

  • A college degree in Ag/Business or equivalent work experience is strongly preferred
  • Must be goal oriented with strong sales skills that will enable individual to facilitate and cultivate leads with results
  • Must be self-motivated and willing to call on potential and existing customers to further develop relationships with Commerce Bank
  • An ideal candidate will have some Commercial Banking and/or credit analysis experience with knowledge of production agriculture/agri-business
  • This person must project a positive professional business image and must have superior customer service skills with strong communications skills and strong marketing skills
10

Business Banking Relationship Manager Resume Examples & Samples

  • Bachelor’s Degree in Business Admin., finance, accounting preferred
  • 3-5 years of business development experience within the financial services industry
  • Lending experience
  • Bank Product, Marketing and Service knowledge
  • Analytical and credit skills
11

Senior Business Banking Relationship Manager Resume Examples & Samples

  • 5+ to 7 years related experience and a Bachelor's Degree
  • Must be able to asses and analyze financial conditions of clients and industry trends
  • Strong working knowledge of credit structuring and processing, including credit analysis or financial analysis related to business lending
  • In house credit trained or successful completion of a formal credit training program
  • Proficient in technology, particularly mobile technology, and ability to demonstrate products and services via technology
  • Ability to demonstrate examples of improving specific businesses financial outcomes by interpreting financial statements and recommending specific financial solutions
  • Strong presentation skills utilizing technology
  • Strong knowledge of credit product types, loan structuring and pricing concepts
12

Business Banking Relationship Manager Resume Examples & Samples

  • 3 - 5 years of business development experience within the financial services industry
  • Negotiating skills
  • Planning & organizational skills
  • PC Skills including knowledge of Microsoft Office products
  • Written and verbal communications
13

Business Banking Relationship Manager Resume Examples & Samples

  • Serves as primary contact with assigned prospective and current customers for all of the financial, banking, and investment counseling needs. Primary focus is on finding new business opportunities to sell the Bank's products and services. Conducts interviews with applicants to thoroughly understand current and prospective customer's needs and their financial situation to market and sell additional Bank products and services. Visits applicants at their place of business to verify and better assess their current situation and future needs
  • Obtains financial statements, tax returns, and other credit information and maintains individual credit files for all existing customers. Conducts analysis of pertinent credit information and/or credit checks
  • Eight or more years of directly related experience
  • Active understanding and ongoing use of Touchpoint, electronic underwriting systems and other enterprise level systems
14

Business Banking Relationship Manager Resume Examples & Samples

  • Identify and convert new loan and deposit prospects
  • Cross sell other products of the Bank
  • Retain and service existing customer base
  • Review the credit worthiness of prospect/customer via financial analysis, repayment ability, collateral status, etc
  • Loan documentation- review and process loan documents and supporting information related to the credit transactions including facilitating loan closings
  • Present loan proposals to the Bank’s Loan Committee when necessary
  • Responsible for monitoring lines of credit
  • Maintain professional working relationships with other support-related departments within the company
  • Train the retail branch network as well as assist on calling and cold calling goals
  • Assist retail branch network with proper treasury sales and customer treasury management
  • Comply with all applicable federal and state laws and regulations
  • 20130219
15

Business Banking Relationship Manager Resume Examples & Samples

  • Identifies business development opportunities with prospects or current customers; markets and provides counsel on the Bank's products and services
  • Collects application documents and analyzes client's financial condition; determines credit risk and makes loan structuring and underwriting decisions within approval authority; coordinates closing and the completion and review of final documents
  • Serves as a Relationship Manager by providing ongoing customer service support and guidance to existing clients; maintains up-to-date client files, manages renewals, and processes servicing requests such as collecting past due payments, exception clearing, responding to information inquires and facilitating transfer and draw requests
  • Maintains current knowledge on banking and lending products, policies, procedures and regulatory requirements, as well as market and industry activities and trends
  • Represents and promotes the Bank in a positive manner through active involvement in community activities and service projects
  • Assists Branch as needed and performs other job related duties or special projects as assigned
  • Excellent customer service and relationship management skills with the ability to convey a positive attitude and maintain a high degree of confidentiality, diplomacy, tact and salesmanship
  • Strong practical knowledge of banking and lending products, policies, procedures, regulatory guidelines, and market trends
  • Developed critical thinking and decision making skills with the ability to interpret and analyze financial and credit information
  • Excellent organizational skills with proven ability to prioritize and manage workload and to instill a sense of urgency in others as necessary to meet deadlines
  • 5-7 years commercial lending or credit analyst experience in the banking, mortgage, or financial services industry
  • Portfolio management experience preferred
16

Business Banking Relationship Manager Resume Examples & Samples

  • Strong client focus/direct client contact experience, excellent interpersonal, communication, presentation, organization and PC skills. Must have excellent verbal and written communication skills and demonstrated leadership ability
  • Must be able to assess and analyze financial conditions of clients and the industry trends. Ability to understand and interpret financial statements and cash flow analysis required
  • Undergraduate degree in business, finance or economics preferred. MBA preferred
  • Holds Licenses - Series, 7, 63 and 65
  • Commercial banking and lending experience in the Business Banking or Middle Market sector
  • Proven track record of prospecting new business and enhancing existing relationships. Proven sales skills and experience
17

Senior Business Banking Relationship Manager Resume Examples & Samples

  • Minimum 10 years of banking experience required
  • Minimum 8 years of commercial lending experience within the segment required
  • Good understanding of all products and services applicable to target client segment
  • Good knowledge of commercial credit policies and procedures, and bank operations policies and procedures
  • Good credit analysis and accounting skills
  • LI-SW1
18

Small Business Banking Relationship Manager Resume Examples & Samples

  • Primary contact with assigned customers focusing on retention and growth in profitability. Identifies business needs and corresponding sales opportunities bank-wide. Actively promotes ways to increase customer connections and use of Bank products and services (e.g. lending, deposit, cash management, and personal banking products and services)
  • Conducts interviews with customers to thoroughly understand current and prospective needs including the businesses' financial situation and need for Bank products and services
  • Generates new business to the Bank through referrals from their assigned portfolios
  • Works closely with underwriting teams for new credit requests and renewals ensuring that all relevant financial and non-financial information is available to the underwriter. Maintains and applies a thorough understanding of the Bank's credit policy, client eligibility, and all necessary business practices to ensure the submission of accurate and complete loan application packages
  • Manages existing portfolio and stays informed on their customers' condition and is aware of developing industry and market trends
  • Actively researches and participates in the industries that make up assigned portfolio
  • Ensures that operating procedures are in compliance with the approved policies and procedures of the Bank and with applicable regulations
  • Maintains assigned annual and quarterly goals for revenue growth, new business development, customer services and portfolio maintenance
  • Participates in community and business functions/groups to insure a positive image for the Bank. Ensures compliance with Bank CRA programs
  • Provides management with input regarding current policies and practices
  • Bachelor’s Degree in Business Admin, Finance or Accounting Preferred
  • Years of functional/professional experience: 1 - 3 years
  • Lending Experience
  • Understanding and knowledge of bank products and services
  • PC skills including knowledge of Microsoft Office products
19

Business Banking Relationship Manager Resume Examples & Samples

  • Minimum 1 years of credit experience required
  • Good standing under "The Secure and Fair Enforcement for Mortgage Licensing Act of 2008" (Safe Act) and registered/licensed with the "Nationwide Mortgage Licensing System and Registry"; or the ability to be registered under the Safe Act required
  • Strong credit analysis and accounting skills
  • Ability to work autonomously in making sound business decisions and exercises appropriate level of authority commensurate with experience and responsibility
  • Ability to communicate clearly and professionally with all levels of an organization
  • Proficiency in multi-tasking and prioritizing projects
20

Business Banking Relationship Manager Resume Examples & Samples

  • Minimum of 5 years of banking experience required
  • Minimum of 3 years of commercial lending experience within the segment required
  • Minimum of 1 year of credit experience required. * Bachelor's degree preferred
  • Demonstrated sales and marketing capabilities. * Good understanding of all products and services applicable to target client segment
21

Business Banking Relationship Manager Resume Examples & Samples

  • Hours: Monday - Friday: 8:00 A.M. – 5:00 P.M., 40 hrs. /wk
  • Must be able to work a flexible schedule within the hours listed above
  • Salary and job level commensurate with experience
  • Employees regularly scheduled to work 20 hours or more per week are eligible for a full benefits package
22

Small Business Banking Relationship Manager Resume Examples & Samples

  • Demonstrates independent decision making skills by recognizing and understanding client problems and needs and responding appropriately. Gathers information and sorts through complex issues in order to make timely decisions
  • Is the primary contact for a portfolio of business banking clients. Focuses on client retention and growth by providing consultative advice and solutions to enhance and expand the client's entire banking relationship including deposits, loans, cash management, capital markets, wealth management, equipment leasing and trade finance
  • Maintains and applies a thorough understanding of the Bank's credit policy, client eligibility and all necessary business practices to ensure the submission of accurate and complete loan packages. Works closely with underwriting teams to analyze and structure new credit requests, renewals and annual reviews. Obtains financial statements, tax returns and other credit information. Interviews loan applicants to interpret information regarding their business needs, earnings and repayment abilities to assist in determining if a loan is an acceptable risk
  • Attains an understanding of client's objectives and strategies. Maintains a thorough understanding of business operating cycles
  • Understands client's business practices and interprets the operational risk to the bank. Reviews client's accounts and is responsible for approving operational risks associated with the relationship; including NSF/OD's, fees and transaction items
  • Stays aware of developing industry and market trends and actively researches and participates in the industries that make up the assigned portfolio
  • Generates new business to the Bank through referrals from the assigned portfolio
  • Bachelor’s Degree in Business Admin, Finance or Accounting
  • Years of functional/professional experience: 1-3
  • Understanding of bank policy and procedures
  • General understanding of small and medium size companies
  • Analytical, credit and negotiating skills
  • PC skills including knowledge of Touchpoint and other bank systems as well as MS Office Suite
23

Business Banking Relationship Manager Resume Examples & Samples

  • Recognize, Create and Close Sales Opportunities (10%)
  • Customer Relationship Management/Credit and Risk Management (75%)
  • Generate Referrals and Improve Customer Experience (15%)
  • 4 year degree in Business or Agriculture Business or equivalent banking experience
  • 2-3 years experience in negotiating and structuring commercial loans (credit and cash management)
24

Business Banking Relationship Manager Resume Examples & Samples

  • Develop and manage integrated sales and relationship programs for business clients that are in alignment with the overall business plan to achieve desired revenue, cross-sell, and service hurdles. Must have proven experience implementing successful sales programs and promoting/measuring sales activities that translate into profitable growth
  • Provide strong, compassionate and visible leadership, which fosters positive attitudes and trust among employees, customers, and prospects. Partner with Retail banking and other internal organizations to ensure the customer experience is optimized
  • Actively participates in the community to support bank's position within the marketplace of being a community partner providing broad, multi-product banking solutions to the large number of commercial clients in the market and demonstrating Citi's commitment and presence
  • Manage plans, budgets and financial controls to meet strategic plans and objectives and ensure communication of such to appropriate internal management
  • Continually monitor practices of competition and report findings to management when appropriate
  • Proven leadership ability with excellent interpersonal communication skills at all levels. Reputation in market attracts talent
  • Sound decision making, while being able to agreeably present a different viewpoint
  • Positive/can-do approach, embraces changes and communicates as own
  • Minimum 8-10 years experience working closely with business and commercial credit
  • Successful track record in sales management
25

Agri-business Banking Relationship Manager Trainee Resume Examples & Samples

  • Demonstrated analytical and quantitative skills, with prior knowledge of accounting principles
  • Excellent communication and interpersonal skills with the ability to interact with all levels of personnel using tact and diplomacy
  • Must be proficient with MS Office software and able to quickly master the bank's technology and systems
26

Business Banking Relationship Manager Resume Examples & Samples

  • Develops a comprehensive understanding of client’s needs, based on the review and analysis of personal and business financial data gathered through relationship reviews and personal meetings. Participates in ongoing relationship reviews with all clients
  • Partners consistently with other internal business partners to uncover opportunities to deepen the client relationship
  • Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual required or job-specific training. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank."
  • Bachelor’s Degree in business related field or equivalent work experience
  • 3-5 years of relevant commercial lending experience and/or prior experience as a commercial credit underwriter
  • Knowledge of commercial C&I bank products and services that result in successfully capitalizing on all opportunities to cross-sell the bank’s products
  • Knowledge of commercial lending policies, procedures, practices, banking regulations and documentation, and small business operations
  • Possesses a good understanding of balance sheet, income statement and cash flow analysis
  • Demonstrates strong knowledge of bank’s risk-rating system, credit products and underwriting policies
  • Working knowledge of structuring credit products for small businesses in diverse industries
  • Experience with working capital, equipment and real estate financing
27

Business Banking Relationship Manager Resume Examples & Samples

  • Develop new banking relationships with business prospects and service existing business banking client base to achieve established goals. Utilize prescribed selling techniques to maximize sales opportunities
  • Work with branch partners to maximize sales efforts to business customers and cross sell other products and services that the bank offers. Achieve call targets and other product sales goals such cash management, Visa merchant, and others as assigned
  • Network with centers of influence including accountants, attorneys and other referral sources to develop business. Participate in civic and cultural organizations and programs
  • Evaluate credit information and requests and recommend appropriate loan structure to manage risk. Effectively negotiate with underwriters and clients to maximize revenue and minimize risk
  • Actively participate in all business banking and retail sales sprints
  • Work closely with internal contacts to service clients
  • Three or more years of sales and/or commercial credit experience
  • Ability to sell effectively to prospects and clients
  • Ability to read and analyze financial statements and tax returns
  • Sound credit skills necessary to evaluate loan requests
  • Strong interpersonal and presentation skills
  • Understanding of Cash Management, Merchant Service, Trade Services products offered to Business Banking customers and ability to identify sales opportunities for those product sets
  • Working knowledge of software utilized by the department
28

Business Banking Relationship Manager Resume Examples & Samples

  • Minimum of 7 years of banking experience required
  • Minimum of 5 years of commercial lending experience within the segment required
  • Minimum of 3 year of credit experience required
29

Business Banking Relationship Manager Resume Examples & Samples

  • Identifies business development opportunities with prospects or current customers; markets and provides counsel on the Bank’s credit and cash management products and services
  • Strong practical knowledge of commercial banking and lending products, policies, procedures, regulatory guidelines, and market trends
  • 5-10 years commercial lending experience with credit analyst experience or minimum of 6 years of commercial lending experience without credit analyst training
  • Bank portfolio management experience required including proficient knowledge of cash/treasury management products and services
30

Retail Business Banking Relationship Manager Resume Examples & Samples

  • Integrate and exhibit broad knowledge of HSBC’s Group capabilities and Retail Business Banking’s proposition and product capabilities
  • Good understanding of the local and international ‘Commercial’ environment by way of staying current with a broad range of industries and businesses
  • Ability to differentiate from the competition through the delivery of a responsive and proactive relationship management service approach
  • Proven analytical ability, with experience in credit within the Business Banking sector
  • Strong business acumen and commercial awareness including economic, cultural, procedural and regulatory issues
  • Excellent interpersonal skills and ability to interact and build relationships with customers, colleagues and key stakeholders
  • Established record in delivery of customized/flexible solutions appropriate to customer needs
31

Business Banking Relationship Manager Resume Examples & Samples

  • Products marketed include but are not limited to: deposit, credit, interest and currency risk management products, cash management, international trade and liquidity solutions
  • Incumbents usually handle complex accounts and sensitive client relationships and are trusted to handle negotiations and credit assessments on an independent basis
  • Build a collaborative internal relationship with key partners ( branch network, investment specialist, cash management, mortgage specialist, insurance specialist, your place banking, etc.)
  • Provide specific assistance to assigned Business Banking Specialists for outside joint calling, technical questions related to larger deposit and loan opportunities, etc
  • Local market knowledge and the ability to develop, retain and expand relationships with COIs (CPA’s and Attorneys etc)
32

Business Banking Relationship Manager Resume Examples & Samples

  • 2+ years in a Business Banking Relationship Manager role or related business lending experience
  • Proficiency with portfolio management
  • Local market knowledge and the ability to develop, retain and expand relationships with Centers of Influence ie. CPA’s and Attorneys
33

Business Banking Relationship Manager Resume Examples & Samples

  • Minimum Undergraduate Degree
  • Proficient with technologies
  • Strong sense of customer service, satisfaction and retention
  • Strong negotiation skills and the ability to overcome objections and adversity
  • Following of prospects, customers and COIs
  • Ability to self generate and drive new business development
  • Meaningful Community involvement
  • Strong upside career potential
  • Strong understanding of core products and services
34

Business Banking Relationship Manager, RI Resume Examples & Samples

  • 4+ years in a Business Banking Relationship Manager role or related business lending experience
  • Adept at needs identification, problem solving and the consultative sales approach
  • Strong understanding of risk and compliance
35

Business Banking Relationship Manager Resume Examples & Samples

  • Build a collaborative internal relationship with key partners (assigned Business Banking Officers, branches, investment specialist, cash management, mortgage specialist, insurance specialist, your place banking, etc.)
  • Provide specific assistance to assigned Business Banking Officers for outside joint calling, technical questions related to larger deposit and loan opportunities, etc
  • 8+ years in a Business Banking Relationship Manager role or related business lending experience
36

Business Banking Relationship Manager Resume Examples & Samples

  • Bachelor's degree or the equivalent of an additional 4 years' combination of education and business banking experience required
  • 3-5 years' business development experience in a banking or financial environment with a strong network in the Parkersburg area
  • Business Banking Sales experience
  • Commercial credit training or experience
  • Prior lending experience
  • Previous business loan portfolio management experience
  • Excellent customer service and interpersonal skills required
  • General knowledge of business deposit products preferred
  • Direct outside financial sales experience preferred
  • Ability to multi-tasks
37

Business Banking Relationship Manager Resume Examples & Samples

  • Sources and/or prospects for new loans and deposits, and sources referrals to other Banking opportunities
  • Strong external and internal customer service and relationship management skills with the ability to convey a positive attitude and maintain a high degree of confidentiality, diplomacy, tact and salesmanship
  • Strong written and verbal communication skills with effective+ sales acumen
  • 3-5 years of Relationship Management experience or 7 years of bank sales experience
38

Business Banking Relationship Manager Resume Examples & Samples

  • Minimum 7 years of banking experience required
  • Minimum 5 years of commercial lending experience within the segment required
  • Minimum 3 years of credit experience required
  • Strong knowledge of commercial credit policies and procedures, and bank operations policies and procedures
39

Business Banking Relationship Manager Resume Examples & Samples

  • Builds client referral pipeline via identification and development of internal and external centers of influence. Actively participates in Community organizations to source business development opportunities and demonstrate Key's commitment to the local community
  • Develops a comprehensive understanding of client's needs based on the review and analysis of personal and business financial data gathered
  • Delivers distinctive service by completing annual relationship reviews with all "focus" clients
  • Consistently updates the Desktop with current client data, call summaries, etc
  • Makes joint calls with Branch Managers to enhance their selling skills and uncover consumer opportunities
  • Actively listens to concerns, presents a clear concise picture and provides the client with a targeted solution to close the sale
  • Functions as client's credit sponsor with Business Service Center to facilitate the underwriting process and credit approval
  • Ensures that new customer relationships consistently meet all compliance requirements; ensures all documents with loan are completed, correct and sent with loan documentation; works to resolve all loan document exceptions; understands how and why an exception occurred
  • Aggressively grows and maintains a profitable book of business by successfully closing deals to meet or exceed individual and District revenue, contribution, fee income, loans and deposit goals
  • Three to five years commercial lending experience
  • Three plus years demonstrated sales and business development experience with proven results
  • Excellent verbal and written communication skills and strong presentation skills. In depth knowledge of financial products and banking regulations
  • Demonstrated experience with and broad understanding of personal and commercial financial statements. Proven experience with and comprehensive understanding of commercial lending and small business operations
  • Proficient in personal computer applications - PC (MS Windows and Office Products), Client Experience Desktop
40

Virtual Business Banking Relationship Manager Resume Examples & Samples

  • Located in a contact center the Virtual Relationship Manager will pro actively manage a portfolio of business banking relationships leveraging phone, email and chat capabilities to grow lending and deposit business as well as retain the relationships
  • The position is responsible for cross selling all bank, especially non-borrowing services; Cash Management; Consumer Lending and Consumer Deposits
  • Collaborate with your Ecosystem of partners including but not limited to Branch Network, Virtual Sales Consultants and Digital Client Experience Consultants to ensure efficient flow of banking products and services through mutual referral process
  • Provide financial advice and counsel to clients and prospective clients regarding trends and conditions of the environment and general banking trends though bank approved sources
41

Business Banking Relationship Manager Resume Examples & Samples

  • Develop consultative relationships with small business clients in your target market with annual revenues ranging from $500K-$5MM
  • Complete Business Banking University and Drive Sales training in your initial four week orientation and a commercial credit training program to insure you’re prepared to identify, assess and mitigate lending risk
  • Business to Business sales experience required
  • Motivated self starter with demonstrated leadership ability and potential
  • Ability to succeed in a fast paced, demanding sales culture with measured routines and goals aimed at new loan and deposit generation, cross sales, customer service and satisfaction
  • Ability to understand core business products and services. Proven track record of sales and outside calling skills
42

Business Banking Relationship Manager Resume Examples & Samples

  • Developing and maintaining profitable business banking relationships
  • Portfolio sizes that may vary in terms of complexity of credits and number of accounts
  • Analyzing composition of portfolios to determine if retention and expansion of existing client relationships is the primary focus versus acquisition of new business
  • Identifying needs, recommending products (including cross sales) and negotiating loan terms
  • Coordinating approval of loans through the Business Loan Center
  • Partnering with banking office staff and Business Development Leaders to promote business banking sales
  • Monitoring maturing loans and upcoming renewals
  • Adhering to pricing discipline and credit quality standards
  • Minimum of at least 1-3 years' Business Banking sales experience
  • Commercial credit training or experience and prior lending experience
43

Business Banking Relationship Manager Resume Examples & Samples

  • Bachelor’s Degree in Business Administration, Finance or related field, or equivalent work experience in lending
  • At Least 7 Years Specialized Knowledge Demonstrated solid sales, presentation, interpersonal, negotiation and written and verbal communication skills
  • Knowledge of financial analysis, risk evaluation, loan documentation and commercial loan collection activities
  • Learning to work independently and to leverage professional relationships within and outside the bank
  • Solid knowledge of commercial banking products and services (both credit and non-credit), Sovereign Banks Credit Policy and Procedures, competitor product lines, commercial compliance regulations
44

Business Banking Relationship Manager Resume Examples & Samples

  • Considerable knowledge of small business products and services
  • Excellent new business development and relationship management skills
  • Thorough knowledge and understanding of credit trends
45

Business Banking Relationship Manager Resume Examples & Samples

  • Responsible for the management of a portfolio of mid-sized loans and deposits relationships
  • Able to solicit, structure, sell, negotiate and close mid-sized financial transactions
  • Directly responsible for soliciting banking relationships from assigned prospects
  • Maintain credit, overdraft, ACH & Overline authority of approximately $75M Secured/$50M Unsecured
  • Manages a loan portfolio of $10MM to $20MM
  • 3 - 5 Years Experience
46

Business Banking Relationship Manager, Mentor Resume Examples & Samples

  • Understand the client needs, provide value added solutions, manage a portfolio of existing customers and drive new commercial customer relationships
  • Partner effectively with an award winning business banking team offering awide array of product solutions that will enable you to enhance the customer experience, increase loyalty and improve the profitability of customer and the Bank
  • Maintain strong market knowledge and develop, retain and expand relationships with Centers of Influence ie. CPA’s and Attorneys
  • Actively engage in meaningful community activity to expand potential customer base
  • 2+ years in a Business Banking Relationship Manager role or related business lending experience preferred
  • Successfully operate in a “team” atmosphere building upon and leveraging strong internal and external network
  • Proficiency with portfolio/account management preferred
47

Business Banking Relationship Manager Resume Examples & Samples

  • Position requires a minimum of 2 - 5 years of credit/commercial lending and/or financial services experience
  • Strong time management skills, with ability to appropriately prioritize calling activities and strategies
  • Thorough knowledge of full range of commercial products, credit policies, procedures and terminology
  • Well developed credit analysis skills with the ability to structure complex credit requests
  • Must possess superior customer service skills as well as proven marketing and sales skills
  • Well developed persuasive and negotiation skills
  • Excellent verbal/written communication skills
48

Business Banking Relationship Manager Resume Examples & Samples

  • Job Description THIS POSITION CAN BE FILLED WITH EITHER A BBRM OR SR. BBRM DEPENDING ON SELECTED CANDIDATE'S QUALIFICATIONS
  • Builds client referral pipeline via identification and development of internal and external centers of influence
  • Actively participates in Community organizations to source business development opportunities and demonstrate Key's commitment to the local community
  • Makes joint calls with Branch Managers to enhance their selling skills and uncover consumer opportunities. Actively listens to concerns, presents a clear concise picture and provides the client with a targeted solution to close the sale
  • Functions as client's credit sponsor with Business Service Center to facilitate the underwriting process and credit approval. Ensures that new customer relationships consistently meet all compliance requirements; ensures all documents with loan are completed, correct and sent with loan documentation; works to resolve all loan document exceptions; understands how and why an exception occurred
49

Business Banking Relationship Manager Resume Examples & Samples

  • Possess world class customer service excellence, own customer engagement and able to build long term relationships
  • Knowledge of international trade products & services desirable
  • Ability to differentiate from the competition through the delivery of a responsive and proactive relationship management service and to engage with clients at a strategic level
50

Business Banking Relationship Manager Resume Examples & Samples

  • 3 to 5 Years Experience
  • Insurance- Commercial lines preferred
  • Commercial lines processes and documents such as endorsements, policy renewal, audits, etc
  • Internet-carrier web site navigation
  • Operational processing-understanding workflows and skills necessary to refine and develop as needed
  • Continuous Improvement
  • Commercial Lines/Insurance Background Preferred
51

Business Banking Relationship Manager Resume Examples & Samples

  • Participates in special projects as assigned
  • Represents business banking in civic and community functions to further enhance Santander's image and develop expanded business
  • Identifies evaluates, structures and documents credit transactions to ensure maximum profitability with reasonable risk
  • Monitors credit quality within assigned portfolios and take action as appropriate
  • Acts as primary contact for new business development that focuses on the acquisition of profitable customers
  • Cross-sells the Bank's products and services to existing customers
  • Bachelors Degree in Business Administration
  • Finance or related field,or equivalent work experience in lending
  • Demonstrated solid sales, presentation, interpersonal, negotiation and written and verbal communication skills
52

Retail Business Banking Relationship Manager Resume Examples & Samples

  • Offer value-added advice to customers and place their needs at the forefront of our activity, setting world class standards
  • Grow revenue from existing relationships and through acquisition of new customers in line with the Bank's risk appetite and policies
  • Proactively develop effective strategies to manage both existing and new relationships, by anticipating customer needs and providing a superior service and products
  • Work collaboratively with product areas such as Global Liquidity and Cash Management (GLCM), Trade and Insurance, and other Group partners to assess needs of international and domestic customers and offer solutions that meet their needs
  • Generate quality assets through the use of appropriate risk management tools, priced appropriately for risk and in line with customer needs
53

Business Banking Relationship Manager Resume Examples & Samples

  • Grow relationships of new and existing customers
  • Retain and expand a portfolio of existing Business Banking customers
  • Source new customers through referrals
  • Recommend the appropriate solutions to clients as a trusted advisor to meet the clients objectives
  • Meet assigned revenue goal for region and products
  • Gain complete knowledge of the business and personal financial needs of assigned customers
  • Visit client locations every 6 months
  • Build knowledge of each assigned client by completing an in depth profile of business and develops/manages a relationship plan for each client
  • Develop and drive new acquisitions within assigned banking center through centers of influence, such as CPA's, Attorneys, and existing client base
  • Ensure client requests are met by handling them directly and/or referring to appropriate resource
  • Meet or exceed Key Performance Measures, as established by the Business Banking Area Manager, including but not limited to, portfolio growth, revenue/profitability, retention, and customer satisfaction key metrics
54

Retail Business Banking Relationship Manager Resume Examples & Samples

  • Grow sustainable revenues from existing relationships and through acquisition of new customers in line with the Bank's risk appetite and policies
  • Build a network of business introducers in the local professional and business community
  • Structure credit facilities to ensure optimum balance between customer and HSBC interests and risk appetite
  • Keep up-to-date on knowledge of HSBC’s international and domestic strategy, capabilities and policies, and of external factors influencing international and domestic business e.g. economic, cultural, geographical, procedural and regulatory requirements
55

Business Banking Relationship Manager Resume Examples & Samples

  • Primarily involved in calling activities with assigned customers and targeted prospects with the objective to acquire new business
  • Serves as the primary advisor for an assigned portfolio of diverse and complex commercial relationships, ensuring a high level of customer satisfaction and retention
  • Coordinates with product partners to cross-sell a full range of products and services
  • Critically reviews and analyzes portfolio to reduce risk and enhance profitability
  • Facilitates credit requests, including loan structuring, negotiating/pricing, collateral, ensuring adequate loan documentation, and analyzing industry/credit risk
  • Facilitates the resolution of customer problems, engaging product experts as needed
  • Participates in community and business functions/groups to ensure a positive image for the bank and to establish referral contacts within the marketplace
  • Ensures compliance with all bank policies, procedures, regulations, and laws
  • Goal oriented with well developed sales skills
  • Strong strategic, analytical, and problem-solving skills
  • Well developed credit analysis skills
  • Well developed independent decision making skills, with minimal management oversight
  • Ability to mentor and provide leadership to Jr. roles
  • Experienced at structuring complex credit requests
  • 5-8 years of commercial banking experience
56

Business Banking Relationship Manager Resume Examples & Samples

  • Increase the Bank’s market share and profitability by cultivating new commercial business relationships
  • Maintain and develop existing customer portfolio by assessing and meeting client’s business and personal needs and effectively cross sell Wintrust products and services
  • Negotiate and document proper loan structure and terms
  • Maintain comprehensive understanding of current commercial products offered in the market and keep informed of all relevant industry trends and practices
  • The ideal candidate has 7-10 years experience managing a portfolio of commercial banking clients, has a strong knowledge of the local market, and experience with Treasury Management products and other product partners
  • Bachelor’s Degree or Equivalent in Finance, Economics or related quantitative field
  • Completion of a formal credit training program preferred
57

Business Banking Relationship Manager, RI Resume Examples & Samples

  • Introduce top clients to appropriate specialist to deepen share of wallet. Joint calling and prospecting with specialists depending on situation
  • Provide specific assistance to assigned partners for outside joint calling, technical questions related to larger deposit and loan opportunities, etc
  • Utilize salesforce.com to manage your call/relationship management activities on a weekly basis
  • Practice sounds risk management protocols and adhere to internal and regulatory requirements
  • Proven track record of sales and outside calling skills
58

Business Banking Relationship Manager Resume Examples & Samples

  • Develop a portfolio of customers, prospects and Centers of Influence (COIs) through networking and other business development efforts
  • Sell of bank products to new and existing customers
  • Partner with assigned branches for cross sale opportunities and customer relationship management
  • Bachelor’s Degree or equivalent combination of training and related experience required
  • Five-to-eight years of sales and management experience
  • Must have a basic understanding of commercial businesses and banking
  • Demonstrated basic knowledge of credit with some prior credit training and sales training
  • Strong communication skills (written and verbal)
  • Strong sales skills in a fast paced environment
  • Able to utilize full range of prospecting sales activities
  • Technologically proficient
  • Candidate must be able to attend networking and other events outside of customary business hours
  • Must be a self starter and able to self generate sales prospects and pipeline
59

Business Banking Relationship Manager Resume Examples & Samples

  • Develops and executes a comprehensive relationship management and business development plan for customers and prospects. Significant focus of Relationship Managers time is spent scheduling business development calls, managing the customer and prospect database and direct calling on customers and prospects. The purpose of these appointments is to identify needs and solutions and in the case of existing customers monitor and retain relationships. Included in this responsibility is the issuance and negotiation of proposals new relationship and cross-selling proposals
  • Monitors and manages existing credit relationships which includes credit renewals, reviewing and detailed analysis of current financial statements and collateral valuations, cash flow analysis, managing delinquencies and documentation exceptions, and covenant monitoring; compiles reports necessary to monitor asset and credit quality and compliance with policy/regulation, and determining appropriate action for wire transfers. Relationship management responsibilities also include serving as the primary link for all financial services to the individual client with the Bank (i.e., Treasury Services, International and Trust) and facilitating operational problem resolution across department lines
  • Assists team members with complex account relationships, and guides less-experienced member of the team in matters relating to credit policy and complex financial arrangements; serves as a resource to team loan officers in the areas of marketing, new business development, and loan analysis and servicing
  • Extensive understanding of credit underwriting, documentation, loan policy, and regulations
  • Extensive knowledge of financial analysis including ratio and trend analysis and projections
60

Business Banking Relationship Manager Resume Examples & Samples

  • Monitors and manages existing credit relationships which includes credit renewals, reviewing and detailed analysis of current financial statements and collateral valuations, cash flow analysis, managing delinquencies and documentation exceptions, and covenant monitoring; compiles reports necessary to monitor asset and credit quality and compliance with policy/regulation, and determining appropriate action for wire transfers
  • Thorough knowledge of accounting principles and practices
  • Advanced knowledge of financial analysis including ratio and trend analysis and projections