Business Analysis Manager Resume Samples

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Z Auer

Zachery

Auer

7591 Anissa Crescent

Chicago

+1 (555) 591 6743

7591 Anissa Crescent

Chicago

Phone

p +1 (555) 591 6743

Experience Experience

Houston, TX

Business Analysis Manager

Houston, TX

Carter, Weissnat and Ferry

Houston, TX

Business Analysis Manager

Forecasting the demand volume for CCB Collections & Recovery Operations which assist in the Capacity & Operating Expense Planning
Supporting the creation of business scenarios, which address the cost impacts and value drivers of suggested solutions
Making recommendations to decision makers (5 years)
Managing End-to-End Software Development activities
Leading daily, weekly and monthly meetings with multiple support groups to ensure the Bankers interest are represented within these groups
Tracking and retention of Outside Business Activity approvals
Exiting Client Relationships

Phoenix, AZ

DM Business Analysis Manager

Phoenix, AZ

Gaylord Inc

Phoenix, AZ

DM Business Analysis Manager

Analysis and structuring of strategic initiatives (i.e. generating content that can assist businesses in implementing initiative proposals)
Measure and improve the effectiveness of marketing campaigns using advanced test design solutions and develop marketing strategies to drive digital engagement
Represent the “voice of the data” in regards to working with external data solutions providers in cooperation with the Product and Marketing teams
Development of Campaign analytic test strategies, incorporating effective sizing and test design
Drive to win and proactive working attitudes
Retrieve data and conduct data driven analytics utilizing various analytical tools, software and techniques
Mine data, perform multi dimensional deep dive analytics, drive interpretation of insights/results, and formulate bold, ground breaking recommendations

present

New York, NY

Senior Business Analysis Manager

New York, NY

Corkery, Cole and Bode

present

New York, NY

Senior Business Analysis Manager

present

Develop and manage positive client relationships in a collaborative team environment
Work on strategic projects to create, visualize and analyze reports and business cases
Assist departmental leadership in steering to MI and EBITDA targets through partnership with Finance in order to manage trade-offs with offers and promotions
Break down complex problems and develop analysis framework
Analyze performance of forecast models and quickly identify root cause of underperformance
Work with complex data structures, manipulate, cleanse data and perform statistical analysis
Coach and mentor Business Analysis Managers

Education Education

Bachelor’s Degree in Business

The Ohio State University

Bachelor’s Degree in Business

Skills Skills

Strong attention to detail and accuracy - proven ability to produce quality results timely
Strong hand on knowledge of statistical / analytical tools. Knowledge of SAS essential
Be detail-oriented and believe that details matter greatly to the success of the solution
Great attention to details, and great patience
Strong communication skills, ability to explain technical detail in a cleare, concise manner
Proficiency with SQL procedure as a data retrieval tool. The ability to write queries on data from multiple tables/ sources with SAS, SQL, Teradata
Knowledge of Lean Product Management is highly desirable
Solid financial knowledge and ability to interpret general accounting policies
Ability to plan and prioritize own work effectively to achieve set end results; excellent attention to detail
Great communication skills, highly motivated, and self-driven

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15 Business Analysis Manager resume templates

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Business Analysis Manager Resume Examples & Samples

Controls- creation, analysis and socialization of detective control reports
Analysis- use of facts and data to perform deep dive analysis and drive strategy recommendations
Production Planning- nimble yet methodic capacity planning considering our monthly targets, staff and projected ability to contact our Customers
Customer Experience- broad coverage of Customer interactions to include call listening sessions, improving the Inbound Call Experience, Customer Complaints
Strong hand on knowledge of statistical / analytical tools. Knowledge of SAS essential
Understanding of programming languages (SAS / SQL / VBA) and ability to apply logic to understand business numbers
Good understanding of consumer finance / retail banking vertical / Collections domain knowledge will be an added advantage
Self Starter / Ability to work independently
Strong Interpersonal / Communication Skills / Clear Thinker / Team Player
4 to 6 years of relevant experience

Business Analysis Manager, Citimortgage Resume Examples & Samples

1) Advanced degree in finance, mathematics, statistics, computer science or related quantitative fields
2) Experiences in portfolio management, ALM, risk management, or treasury in a bank or financial service company are preferred
3) Strong interpersonal skills and commitment to excellence
4) Ability to work effectively with a great degree of independence
5) Strong team player with good communication skills
6) Experiences in programming in C++, VB, and SAS, etc

VP Decision Management Business Analysis Manager Resume Examples & Samples

Develop, maintain and improve industry leading statistical targeting and behavioral models that deliver business results that meet and exceed our goals
Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings
Continuously improve modeling and strategies by exploring and evaluating new data sources, tools and new capabilities and processes
Work closely with business partner in Decision Management, Risk Management, Marketing, Information Management, Finance, Legal, Compliance and Fair Lending, and Model Governance on modeling and analytical works
Bachelor's degree in Economics, Mathematics, Statistics, Econometrics, Operation Research, Industrial Engineering, or other quantitative related field is required
Advanced degree in the above fields or MBA is preferred
Drive to win and proactive working attitudes
Passion for innovation
Analytical work experience in financial services, statistical modeling experience, and business knowledge in card acquisition and line management are preferred
Working knowledge of SAS, SQL and other statistical software is a plus

Business Analysis Manager Resume Examples & Samples

Prepare accurate and timely consolidated monthly analytics that assist CCB Collections & Recovery Operations
Forecasting the demand volume for CCB Collections & Recovery Operations which assist in the Capacity & Operating Expense Planning
Provide leadership to a team of analysts that directly and indirectly support Collections & Recovery Operations
Design management reporting packages to communicate business result transparency to all constituents
Conduct analytical projects in support of process improvement across multiple teams and resources
Demonstrating strong problem solving skills, especially in a fast-paced environment
Ability to package and present projections, performance trends, and performance outlooks in an executive format
Bachelors degree is required, Masters degree preferred
Strong communication, presentation and writing skills

O&t-business Analysis Manager Resume Examples & Samples

Tertiary degree, preferably in Finance/Business related disciplines
6-10 years of experience in financial analysis in Financial Services / Technology / Consulting
Very hands on with a proven track record of success at both strategic and operational levels
Ability to work under pressure in a fast paced environment

O&t-business Analysis Manager Resume Examples & Samples

Lead engagement with clients, both producers and consumers, of Trade, Market, and Risk data in the Global Markets business
Establish a robust governance process. Implement a transparent process for project prioritization and consistently meet or exceed customer expectations for project delivery
Insure that data producer’s trade, market, and risk data meet our strategic data standards. Drive the adoption of data standards and publically track adherence

Business Analysis Manager Resume Examples & Samples

Report key business metrics to decision makers. Identify and analyze emerging trends, with emphasis on new opportunities and risk areas
Develop analysis and insights on E-Commerce business to support recommendations for pricing, product, marketing and overall business strategies
Analyze business performance and purchasing patterns relative to customer or market segments
Develop customer insights to drive acquisition, retention and cross/upsell strategies
Perform ad hoc analysis as required

Business Analysis Manager Resume Examples & Samples

Manage data quality operational model refinement
Develop and document process and procedures
Ensure appropriate controls are in place for defined processes
Maintain the DQ RACI
Proactively generate ideas for improvement in data and reporting as well as new ways of looking at information
Manage data quality status reporting, including project plans, timelines, presentations, metrics, dashboards and overall progress communications
Partner with Data Stewards, lines of business and application development areas to drive process opportunities and development intake prioritization activities
Support lines of business in data quality adherence
Ensure required change readiness activities are planned and executed
Bachelors degree or equivalent in Finance, Operations, Business Management or Information Technology
Mortgage experience preferred
5 years of Quality Management/Audit experience
5 years large-scale data integration or data governance experience
5 years of Process Engineering experience
Experience working with large, geographically dispersed teams. Excellent team leadership, team development and change management skills
Superior partnership skills with proven ability to interact effectively with senior managers
Strong analytical and problem-solving skills with the ability to understand complex inter-system and process dependencies
Strong analytical, verbal, writing, and presentation skills
Ability to be flexible, follow tight deadlines, organize and prioritize work in order to support concurrent projects
Expert proficiency in MSOffice applications, specifically Excel, Visio and PowerPoint

Deployed Analytics Dm Business Analysis Manager Resume Examples & Samples

Portfolio segmentation analytics, modeling and targeting tools development utilizing SAS/SQL programming, SAS Eminer, Knowledge Seeker and Excel pivot tables and macros
Design and performance tracking of campaigns to evaluate effectiveness of segmentation/modeling, offer and marketing strategy
Evaluate financial impact of analytical solutions
Project Management of ongoing analytic projects
Assist in development and implementation of identified analytical solutions
Present detailed project reviews to senior management
Work with cross functional business and functional counterparts in DM, Finance, Risk, Strategy, Sales & Distribution, Technology, Marketing and Legal to ensure flawless deployment of analytical solutions
Strong analytical and leadership skills with a willingness to lead the business in a new direction
Ability to build solid cross-functional partnerships and networks to execute business initiatives
Aptitude to work in a fast paced environment and managing multiple time sensitive projects
Proficient programming skills (SAS / SQL, R, etc)
Advanced spreadsheet skills
An understanding of core statistical concepts

O&t-business Analysis Manager Resume Examples & Samples

Minimum of 10 years of experience in analysis of business requirements in Insurance domain
Should have a thorough knowledge of Wealth Management businesses, practices & processes
Strong communication, presentation, and interpersonal skills
Develops and communicates with senior management and project team on project status
Provides regular inputs into the overall project and program plan and is accountable for activities and outcomes of specific modules

Business Analysis Manager Resume Examples & Samples

10 or more years of operations / information technology experience in the financial services industry
Five or more years of supervisory/management experience including managing other managers
Thorough understanding of Agile methodology with applied project experience
Ability to manage and prioritize multiple tasks/projects and deadlines simultaneously
Excellent organizational, managerial and project management skills
Well-developed customer relations skills
Excellent interpersonal, verbal and written communication skills
Superior knowledge of operation functions, systems, policies and procedures for the assigned area
Thorough knowledge of banking operations and human resources
In-depth understanding and practical application of applicable laws and regulations

Business Analysis Manager Resume Examples & Samples

10 or more years of experience in mortgage servicing or operations activities
Five or more years of supervisory/management experience
Knowledge and experience with waterfall, RUP, and Agile methodologies, and decisioning process on appropriate usage of each methodology
Business process knowledge along with Analysis and Testing experience
Direct supervision of professional staff members, ability to mentor managers/leads to excel at managing and directing others
Capacity planning for a diverse range of functions supported by business analysis staff
Leadership and resource management experience. Selected candidate will manage Business Analyst Leads who typically lead teams of 2 to 7 Business Analysts
Demonstrated experience as a change agent
Knowledge of requirement elicitation processes, and process modeling tool usage
Demonstrated analytical, project management and tactical planning skills
Experience in developing and managing project budgets
Solid knowledge and understanding of Mortgage or Financial services requirements gathering
10 or more years of experience in information systems technology and financial services industry applications

Business Analysis Manager Resume Examples & Samples

Shape strategic decisions related to advertising, direct marketing and positioning through modeling, segmentation, customer profiling and quantitative analyses
Provide actionable insights from advanced statistical modeling, data mining, segmentation, customer profiling and quantitative analyses
Partner with cross-functional teams to track and understand trends in customer behavior and the competitive environment
Manage multiple projects and priorities with a sense of urgency and attention to detail
Synthesize vast amounts of data into key insights and present recommended actions to business partners and senior management
Manage a team of 1-2 employees through leadership, coaching and development
Using SAS for data analysis and modeling
Understanding of predictive modeling, regression, decision trees approaches to modeling
Able to extract data using SQL and doing analysis using pivot tables
Familiarity with segmentation approaches, k-means cluster analysis, PCA
Variable reduction, value of information analyses

Business Analysis Manager Resume Examples & Samples

Work with Global Products & Platform partners, other business teams to gather, analyze requirements, and assist the team in defining appropriate technology solutions for business scenarios
Prepare the Business requirement, functional specification, agile story & backlog creation
Strong facilitation of meetings and stakeholder management including drawing out input from all key participants
Ability to lead and communicate effectively complex subjects with a wide variety of technical and functional staff
Collaborate with technical groups (development, unit testing, integration testing) and operational groups (Operate, Infrastructure, Release Management) across regions (APAC, EMEA, USA)
Effective People Management skills and the ability to participate as a leader within a global development team
Proven domain knowledge in Derivatives, Over the Counter Derivative products, general Financial Products, and Trade Life Cycle
Experience in large, complex financial system implementation projects
Bachelor’s degree with 15 plus years of financial technology industry experience with significant part of them with Business Analysis and defining appropriate technology solutions
Demonstrated analytical techniques and ability to make recommendations to technical and program leadership to improve the product, process or technology and present ideas clearly and concisely
Creative problem solver and solution developer when presented with conflicting requirements, business demands and technical risks/issues
Leading interacting with actual business stakeholders to gather requirement, analyze requirements, and provide solutions to a tight deadline
Experience using SQL for required data analysis in database (Sybase/Oracle)
Experience working in Agile Scrum teams
Excellent presentation and persuasion skills
Previous Java development experience with solid understanding of programming principles
Understanding of Java, Web Technologies, source control tools, and familiarity with different test automation techniques & tools
A proactive approach to problem solving and decision making
Passion for learning new product domain, tools and techniques
Good prioritization and time management in a fast paced environment
Ability to provide solutions to a tight deadline with a customer focus mind-set
Ability to work as part of a self-organising team in which you determine your tasks on a daily basis in co-ordination with co-workers rather

Business Analysis Manager Resume Examples & Samples

Reviews new business proposals, identifies issues, risk and opportunities. Executes financial due diligence and explains ramifications of findings and recommendations for project progress
Applicable industry experience (5 years)
Contributing to and leading cross-functional teams (5 years)
Making recommendations to decision makers (5 years)
Extensive Project management experience preferred
Previous experience in banking and or valuation modeling is a plus
Strong Microsoft Excel Skills
Undergraduate degree in Finance, Economics, Business, or Mathematics
Ability to present information to senior leaders

VP, DM Business Analysis Manager Resume Examples & Samples

Identify opportunities to enhance customer experience through omni channel journey analytics, survey verbatim, customer voice data analytics and lead cross-functional projects to implement recommendations
Prioritize pain points by assessing size of the affected population, probability of upward migration and resulting impact on NPS score and revenue
Provide Phone servicing subject matter expertise and conduct competitive analysis
3+ years leadership experience in Phone Servicing/ Journey Analytics role
5+ Experience in Financial Services and/or Cards business highly preferred
Advanced knowledge of journey analytics voice/survey/text data/online and offline data
Advanced proficiency with statistical / analytical tools such as SQL, SAS, and R
Advanced proficiency with text/voice data mining with examples of recommendations that have driven impact
Advanced proficiency with Clickfox, Hadoop, online and offline data including text/voice/web log data

DM Business Analysis Manager Resume Examples & Samples

High level of critical thinking required
Self-driven, proactive problem solving skills preferred
Post Graduate degree in economics, engineering, mathematics or quantitative discipline strongly preferred
Working knowledge of SQL, SAS, Teradata, Excel required
Familiarity with other cutting edge tools such as Hadoop, R or Python required
Must be an eager and fast learner
Must have strong communication skills
3+ years of credit card experience preferred
P&L forecasting experience strongly preferred

Business Analysis Manager Resume Examples & Samples

Conducts complex analyses to support critical business decisions. Leads financial analysis for determining net present value (NPV), return on investment (ROI), internal rate of return (IRR) and profit loss (P&L)
Quantifies opportunities and risk and recommends alternatives. Provides strategic and tactical recommendations to senior management
Communicates complex financial information and concepts to both financial and business leaders to support and influence decision making
Lead the capital process, including the monthly capital committee meetings where high level capital requests are reviewed and decided on, analytics to ensure proper capital spend and forecasting
Ability to influence without authority vertically and horizontally throughout the organization and with cross - functional teams
Advanced Excel, statistical analysis and financial modeling skills

Business Analysis Manager Windows Oem Resume Examples & Samples

Understand the health of device market from demand perspective by closely tracking Windows activation data and other internal/external data. Identify and forecast device and license trends and patterns
Provide regular reports and updates on Windows devices and license to OSG finance, marketing, and engineering leadership, as well as Corp FP&A, CFO and other senior leadership of the company. Partner closely with OSG OEM finance lead to develop key messaging for monthly/quarterly performance and earnings release
Drive financial analysis to assess OEM/channel ecosystem, for example, evaluating excess inventory and the revenue impact; forecasting demand and setting device target etc
Develop deep insights on Windows/competitors devices (including top selling devices, hardware spec and price points etc), in order to help business with device portfolio management and Windows pricing decisions
Ensure alignment on data quality and business insights among key partners including OSG Finance, Data Scientist/Engineering, Planning, Operations, and Market Intelligence teams
Improve analytics processes and help maintain tools/databases as necessary to enable a strong data-driven decision making culture
Provide ad hoc decision support and analysis for the business

DM Business Analysis Manager Resume Examples & Samples

Retrieve data and conduct data driven analytics utilizing various analytical tools, software and techniques
Track and analyze performance of various tests and acquisition programs to evaluate effectiveness
Ability to reforecast programs based on current environment and updated information
Utilize statistical and segmentation tools to develop targeting strategies for acquisition programs
Conduct financial analyses and forecasting for program recommendations
Partner with cross functional teams to drive implementation of the recommendations
Create and monitor regular MIS to track various acquisition programs
Be able to conduct business efficiently across cross functional team of key business partners like Marketing, Risk, Finance, and Legal
Communicate clearly and effectively to business partners
Manage multiple projects simultaneously through effective project management. Create, update, and track project plans for multiple deliverables
Demonstrated ability in data retrieving and manipulation as well as proficient analytical skills
Solid statistical analytical skills
Experience of handling large data sets
Working knowledge of SAS. SQL, Hadoop and other statistical software required
Quick learner of new technologies and business knowledge

Business Analysis Manager New Customer Engagement Ccb Operations Resume Examples & Samples

Executive management reporting leadership. Oversee the process to produce monthly business reports that involves refreshing data exhibits, collecting business commentary from operations directors and ensuring a high quality final product is delivered on a timely basis
Create a library of content and presentation templates by topic for future use
Create and manage project roadmaps and tasks lists to co-ordinate cross-functional teams of subject matter experts from the business, data scientists, data warehouse architects and engineers for specific projects. Large initiatives will have dedicated project managers
Expert knowledge of Power Point
Proficient with data visualization tools such as Tableau, Spotfire, Adobe Insights
Strong written communication and interpersonal skills with a positive, roll-up your sleeves work ethic
Ability to build and maintain strong relationships internal partners and stakeholders
High tolerance for ambiguity matched with desire to organize it

VP, Business Analysis Manager Resume Examples & Samples

Support the Business Development team and DM leads for existing Partners with competitive analyses, strategy recommendations, and ad hoc support requests
Translate business problem into an analytical project. Define objective, scope and technical requirements of the analysis
Conduct exploratory analysis of data, and translate observations into a story with actionable recommendations
Prepare PowerPoint presentations that are concise, clean and impactful, and can be shared with internal and external partners
Work with transaction level merchant data. Become a subject matter expert in the use and cleansing of merchant data, and proactively seek opportunities to collaborate with colleagues and share knowledge and best practices
Explore and evaluate new data sources and cutting edge analytic tools and techniques. Combine internal data with external research and third party data sources to provide industry benchmarks and insights
Training offshore junior analysts in analytic best practices and fundamentals of competitive analysis and industry trends
Strong knowledge of advanced statistical and quantitative methods
BS in Statistics, Engineering, Finance, Economics or related experience. MBA preferred
Experience in the use of statistical / analytical tools such as SAS / SPSS or Knowledge Seeker
Must be a self-starter with strong work ethic, passion for learning, and a desire to accomplish tasks with excellence
A team-player and willing to collaborate
Strong communication and presentation skills (verbal & written)
Demonstrated aptitude for continuous learning and development
Experience in collaborating with cross-functional teams
Collaborate across Citi Retail Service DM, and Citi Cards DM to leverage best practices to improve and drive new analytics

AVP, Financial & Business Analysis Manager Resume Examples & Samples

Provides financial analysis and recommendations on RBWM Sales Force Productivity, Pricing, Product Profitability, Proposition/Segment Profitability
Manages/Develop Mortgage Pricing Models and leverage pricing knowledge to provide insights/actions to increase profit
Provides Product Profitability Analysis identifying key drivers of financial results and providing insights into drivers or profitability and recommendations for actions to improve profitability

Business Analysis Manager Resume Examples & Samples

Tertiary degree preferably in Finance/Business related disciplines
8-10 years of experience in Financial Analysis in Financial Services/Technology/Consulting industry
Advanced proficiency in Microsoft Excel and PowerPoint
Very hands-on with a proven track record of success at both strategic and operational levels
Ability to work under pressure in a fast-paced environment

Business Analysis Manager Resume Examples & Samples

Create powerful final presentation deliverables that tell stories from the insight. Works closely with data visualization analysts to produce impactful visuals
Proofread and quality check final deliverables produced by analytics team
Create business cases, co-ordinate/collaborate with various internal and vendors team
Manage multiple projects, adhering to internal processes and meeting key deadlines
Proven ability to communicate complex information and data in clear and concise, charts, graphs, illustrations and infographics
Highly skilled in written composition required for editing executive presentation material
Extremely organized, as well as the ability to handle the pressure of tight deadlines
Strong familiarity with analytical project lifecycles that involve business understanding, data understanding, data preparation, modeling, evaluation & visualization
Exposure to data mining models, structures and theories
Experience with Financial Services desired

VP, DM Business Analysis Manager Resume Examples & Samples

Graduate level degree required with background in Statistics, Economics, Engineering, or similar discipline
Solid understanding of the consumer lending market, customer life cycle, and P&L
Business knowledge of existing customer treatments and impact
Experience in segmentation, modeling, and optimization. Know-how on analytic tools ((SAS E- miner, Knowledge Seeker, SPSS, R, etc.) and methodologies (regression, CHAID, simulation, etc.)
Strong project management, analytic thinking, and partnership skill

Business Analysis Manager Resume Examples & Samples

Bachelor's degree from an accredited college/university; Master's degree preferred
12+ years of experience in managing workforce/MIS related, capacity planning related role
Experience in managing large support teams (50+ employees)
Preferred Six Sigma/ Project Mngt knowledge
Should have completed a minimum tenure of 9 months within the current function

Business Analysis Manager Resume Examples & Samples

Oversee the implementation and monitoring of all client facing SOP’s and risk mitigating measures in compliance with the risk and controls policy of the firm
Work with the Client Service organization to implement new and recommend changes to SOP’s and policies in support of improving operating efficiency levels, strengthening control measures, and improving the overall customer experience
Create SOP’s and risk control measures and ensure they are documented, maintained and updated, and are actively communicated to the client service group leveraging L&D and the control and compliance organizations
Define and document client facing business requirements to support changes requested by the Client Service team
Lead and manage Client Service Internal audit and RCSA reviews, which includes preparing for reviews, ensuring documentation is up to date, scheduling engagements, and preparing action items and remediation plans and working closely with various internal departments to ensure satisfactory standards are maintained
Work closely with Client Facing and other applicable department leaders to establish, create and implement high standards of operating controls and compliance measure
Lead client facing project initiatives ensure high quality completion of all deliverables within established timeframes
Track common issues and trends and develop and implement recommendations to address them through training, communications, or process improvements
Experienced in sales and/or operational management
Excellent organization and communication skills; ability to interface with all levels of the organization
Strong leadership skills with the ability to coordinate with cross functional groups to implement targeted initiatives
Strong interpersonal skills with the ability to work closely with Sales, RM, Operations and Corporate teams
Excellent attention to detail with an understanding of operations risk management and controls

Business Analysis Manager Resume Examples & Samples

Undergraduate degree with 7+ years of post-college work-experience (MBA preferred)
Experience in marketing analytics, with proven track-record of analytic excellence, ideally across multiple large data sets
Knowledge of SQL and ability to utilize ad hoc query tools (i.e. TOAD, SQL Plus) to execute queries with moderate complexity
Direct experience working with SAS, and Teradata / Oracle a plus
Experience with campaign analysis, hypothesis-driven test & learn and consumer insights
Experience with marketing campaign execution and analytics preferred
Proven record of career growth and skill development with increasing responsibility
Ability to think strategically and translate analytic findings into actionable business insights
Keen interest in marketing, consumer behaviors, and loyalty programs
Knowledge of effective testing practices and methodologies
Experience with Microsoft Office applications such as Word, Excel, PowerPoint, Visio, and Project
Ability to work effectively in self-directed manner
Attention to detail, accurate, and quality oriented

Business Analysis Manager Resume Examples & Samples

Progressive experience in financial analysis, modeling, budgeting and business planning, (7 years)
Applicable industry experience, (5 years)
Contributing to and leading cross-functional teams, (5 years)
Making recommendations to decision makers, (5 years)
Project management, (3 years)

Business Analysis Manager Resume Examples & Samples

Lead the development, improvement and maintenance of a common customer outlet sales data platform with influence to the customer
Act as TMD power user of all data s’ system and train/support account management teams
Support the evaluation of customer promotions to provide the business with the necessary information on which to base future promotions decisions
Contribute to routine collection of sales volume data (actual, RE & BP) and monthly performance narrative reporting for senior management communication to ensure timely management reporting
Monitor and report routine KBI covering KO sales volume, customer metrics and country economic trends
Develop and manage the dedicated team TMD Information System leveraging company systems to continuously improve extended team operating effectiveness
Leverage the existing analytical tools and capabilities for TMD Europe and Eurasia : Develop/quantify strategic options for the development of or participation in new categories
Facilitation of a clear and effective business planning process with coordination and consolidation
Research and analyze business information to develop an understanding of the industry and competitor landscape an develop business landscape, competitive & customer insights sharing across the organization
Monitor market conditions and report competitive activities in order to understand program effectiveness and implementation barriers
4-7 years’ experience in Business Analysis & Insights, ideally in a Consumer Goods company, including experience in primary and syndicated market research
Multi-country and multi-cultural market responsibility highly desired
Excellent /Pro-efficient skills in MS-Excel; ability to use MS-Word & MS-PowerPoint software,SAP; Microstrategy
Program management
Coca-Cola System experience is a plus
Balances Immediate & Long-Term Priorities –Meets critical objectives while considering the impact of those activities on longer-term goals. Translates strategic direction into personal actions/plans
Delivers Results –takes accountability, ensuring productive, efficient execution against priorities. Sets ambitious yet realistic goals and removes obstacles to ensure high quality results
Imports and Exports Good Ideas – Shares and adopts ideas in and outside the Company. Leverages insights to inform actions or gain support. Embraces change
Sets a Winning Example – Demonstrates integrity, including placing Company interests ahead of personal agendas. Makes sound decisions and follow-through on them. Demonstrates passion for the Company and its products
Ability to take disparate, and often conflicting data sources to create clear understanding,
Sound judgment and ability to draw strategic conclusions and develop recommendations,
Analytical thinking with ability to leverage technology for continuous improvement
Strong analytical skills: ability to use & adapt data to answer ad-hoc & routine business questions

Business Analysis Manager Resume Examples & Samples

Domain knowledge of Citi products (both Bank & Card)
Project management (Waterfall and Agile)
PMI PMP and Certified ScrumMaster
English and good communication
Business requirement analysis skill

Business Analysis Manager Resume Examples & Samples

Bachelor’s degree in Administration management, Human Resources, English or other related fields
At least 10 years professional experiences in the field of corporate real estate/facility/office administration management and 5+ years in administration supervision, preferably in facilities administration. Large enterprise experience, especially IT and financial industry is preferred
Strong Leadership and Customer Service Attitude are “must have”. Public speaking skill a plus
Good interpersonal communication and coordination, strong sense of responsibility, a comprehensive and detailed consideration of the issue, cheerful, team spirit
Detail oriented, Ability to handle multiple and complex tasks simultaneously, to set priorities and allocate resources as required and influence results
Displays knowledge in using logical, analytical tools to address difficult issues and recommend potential decision
Problem solving, result driven, strong self-motivation
Ability to work under pressure and independently
Good team player. Open and passionate about work
Proactive, positive, forward thinking, ability to anticipate customer needs
Superior English writing and speaking skills. CET-6 or+ above
Excellent computer skills including Word, Excel, PowerPoint, etc
Good integrity and trust. Highly honest, mature and professional

Cib-business Analysis Manager Resume Examples & Samples

Graduate with 8-12 years’ experience/CA/ MBA (Finance)/CFA
Good knowledge of International Trade Finance business
Exposure to AGILE development methodologies would be a plus
Must be able to work under pressure and make accurate decisions in stressful situations
Must be able to lead, manage and motivate the teams
An appreciation of risk and quality issues
Proactive, positive approach
Able to grasp/learn concepts and procedures quickly
Problem solving skills

Business Analysis Manager Resume Examples & Samples

Prepare annual plant operating plan and bill of material setup, monthly/quarterly forecasts, and month end reporting
Analyze and accurately report on monthly financial results to the plant leadership team and corporate based Manufacturing finance and operations teams
Ensure accuracy of the physical inventory and reported results. Analyze and explain any discrepancies
Perform audits and analysis of bills of material to ensure accurate product costing. Analyze and explain any variances
Drive monthly financial reviews with the plant leadership team
Conduct walkthroughs of the plant with members of the plant leadership team to discuss production, costing issues, and areas of opportunity
Attend plant production meetings
Review and ensure plant asset register is accurate
Progressive experience in financial analysis, modeling, budgeting and business planning (2 years)
Applicable industry experience (3 years)
Contributing to and leading cross-functional teams (3 years)
Making recommendations to and influencing decision makers (3 years)
Strong working knowledge of process and product cost accounting
Prior plant finance experience (2 years)
Ability to influence without authority vertically and horizontality throughout the organization and with cross- functional teams
Working knowledge of Essbase / Hyperion preferred

Business Analysis Manager, Latam Finance Resume Examples & Samples

Progressive experience in financial analysis, modeling, budgeting and business planning (7 years)
Ability to develop and maintain effective working relationships
Business analysis skills, with the ability to see implications and provide consultative solutions and recommendations

DM Business Analysis Manager Resume Examples & Samples

Define requirements and lead the development of world-class global transaction data analytic capabilities leveraging expertise in payments systems in the US and internationally and working with global analytics and technology partners
Transform data about customers, competitors, and the payments industry into insights to inform investments in emerging payments and network technology (including mobile payments and digital commerce)
Work with colleagues across the Citi Global Cards business to develop and execute payments strategy by developing business cases, test/learn plans, and marketing strategies
Provide thought leadership on evolution of payments industry and proactively analyze quantitative and qualitative data to identify opportunities for Citi to lead
5+ years experience in payments industry (for example: Visa, MasterCard, PayPal, credit card issuers)
Deep knowledge of payments systems and credit cards business model and P&L
Experience analyzing/studying customer spend/payment behavior highly preferred
Advanced proficiency with analytical methods and statistical tools such as SQL, SAS, and R
Strong knowledge of payments flows and transaction data
Knowledge of big data tools and systems preferred (Hadoop, Hive, etc.)
Experience working with diverse cross-functional teams
Very strong written and verbal communication/presentation skills
Thought leadership and passion for innovation
Masters degree in analytical field (such as Engineering, Statistics, or Mathematics) highly preferred

VP, DM Business Analysis Manager Resume Examples & Samples

Perform analyses to improve existing customer marketing and servicing online experiences, using available data sources to deep dive and troubleshoot digital tactics performance issues and propose methodical optimization tests, both on-site and campaign based
Champion the use of digital data to drive product development, relevant experiences, and leading indicators for segmentation and targeting, from simple counts to advanced modeling approaches
Force a consistent and structured digital testing approach which strives for rapid iteration and optimization of digital experiences, spotting potential to implement innovative new methodologies and improve analytical procedure
Represent the “voice of the data” in regards to working with external data solutions providers in cooperation with the Product and Marketing teams
Analytic process, from inception to execution to presentation
Some statistical analytic experience, including controlled experimental design and simple modeling; experience with more advanced modeling and machine learning preferred
Modern web and digital analytics including reporting with SiteCatalyst, tagging processes including marketing/campaign coding, digital marketing, and site performance metrics
Online marketing from branded display to direct response channels
Some experience with DMPs and modern online data desirable
Experience with attribution approaches desirable
Online experiences across social, mobile, and other current advanced marketing and usage trends
Some of the tech behind web pages and digital capabilities including cookies, html, javascript
Databases including some SQL experience
Understanding of data challenges: digital data differences, QA, database match, record identifiers/keys, import/export big datasets, file formats, usage rights and compliance
Understanding of measuring and analysing online marketing campaigns including
Natural and paid search, email, affiliate, display and social
Understanding of website optimisation tools for A/B and multivariate testing, e.g. Google Website Optimizer, Visual Website Optimizer, Optimizely, Maxymiser, etc
Some analytic systems including SAS, R, SPSS, etc
Must have 5+ years of quantitative analysis experience. Digital analytics either on site-side or on digital marketing measurement highly desirable
Must be able to work and build long term relationships across cross-functional teams involving technical, design, marketing, and business leaders
Must be able to handle Excel, Powerpoint, and Word
Should be comfortable presenting work to senior leaders

DM Business Analysis Manager Resume Examples & Samples

Data Governance:Data management maturity model; Citi Data Management Policy Implementation
Data Standards:Critical data elements; Citi Reference Data Model; Adoption and implementation of data standards
Data Quality: Data quality measurements for critical data elements, Issue management resolution
Bachelor's Degree in quantitative fields such as statistics, engineering, physics, economics, mathematics, computer science, operations research. MBA preferred
Spanish and English required, Portuguese a plus
Ability to create and manage effective relationships with cross-functional partners at various levels of the organization
Strong leadership skills and ability to work independently and influence colleagues from different cultures
Understanding of data models, data management and relational database structure
Familiar with database systems
Candidate must have 5-10+ years of work experience in financial marketing and in functions that work with information and manage data
Strong working knowledge of core data governance business functions such as data quality management, data management, business intelligence, and information technology

Business Analysis Manager Resume Examples & Samples

Individual will be responsible for planning and execution of controls covering key regulatory requirements and compliance risks in Banker Support
This position will be responsible for risk assessment, control identification, development of testing, completion of controls work and continuous monitoring of activities related to our control environment
Review, inspection and implementation of Process Maps and corresponding procedures
Lead on all Control, Audit and Compliance reviews for the Banker Support team
Leader of QA team (approx. 10 employees) and the application of the current quality process. Update process and required to maintain appropriate review of calls and ensure processes are being implemented and followed
Leading daily, weekly and monthly meetings with multiple support groups to ensure the Bankers interest are represented within these groups
Driving accurate and actionable reporting on a daily, weekly and monthly basis as well as short-term and ongoing projects in support of banker issues submitted through the banker feedback tool, organizational initiatives and internal tracking efforts
Participating in and also leading meetings at the operational and project level, providing continuous feedback on project/controls status and offering creative/alternative solutions to ensure any issues are executed in a timely manner
You will be required to define purpose, clear roles, tasks, milestones and measures of success on all reporting and project work
Monitor projects on an ongoing basis, evaluating progress and quality, managing issue resolution process and taking corrective action, if necessary
You will also generate reports, that measure volume, service level and overall satisfaction across all BSL reporting groups and influence participation on the line for any non-participating business unit
Lead control related activities including risk assessments, control evaluation and follow up and verification of issue to closure
Lead the definition of project scope, goals and deliverables
Drive, develop and maintain best practices for reporting and project delivery within your team
Ensure projects are successfully completed according to agreed terms for scope, cost and schedule
Generate and distribute reports using multiple resources
Be comfortable making swift business decisions as the point of contact for other business units on the BSL
Monitor and report on projects you are leading to all stakeholders
Lead a total team of approx. 12 employees
Bachelor's degree preferred or equivalent experience
5-10 years of project management experience
Working understanding of operations risk and related controls
Works well individually and in teams, share information, support colleagues and encourages participation
Consumer Banking Experience preferred
Ability to lead & motivate cross-functional teams & interact with all levels (horizontal& vertical)
Excellent verbal and written communication and interpersonal skills with the ability to present complex and sensitive issues to senior management and influence change
Proven ability to be able to multi task, complete projects on time and able to adapt to changing priorities
Ability to construct and present presentations at a senior manager and executive level
General understanding of problem resolution with critical thinking & problem solving skills

Business Analysis Manager Resume Examples & Samples

8 to 10 years of commercial finance, M&A, public accounting or audit experience
Excellent negotiating / influencing skills
Demonstrable experience in implementing step changes that have added bottom line improvements to the business
The ability to transfer data into usable insights and recommendations for the business, solid experience in building business cases and scenario modeling
Advanced Excel, SharePoint, and Database skills

Business Analysis Manager Resume Examples & Samples

Responsible for conducting comprehensive analytics and reporting as part of the annual planning process and key business growth initiatives
Leads the continuous development of Region One, TMD’s proprietary analytical tool
Supports the TMD planning & innovation team on key analysis projects and is responsible for facilitating the TMD management routine
In addition this position is responsible for development and execution of any specific reporting requirements not covered by the monthly stewardship cadence
Scope of role support analysis needs for all Regions within the U.S. business
Supports key field client groups in planning & business management by providing analytical and technical support in the generation of actionable business insights across all categories
Responsible for development and execution of the various reports in support of the weekly/monthly management routine
Analyzes all reports, pulls together executive summary with key insights and implications along with possible solutions to gaps in business plan
Core participant on analysis team responsible for analyzing developed sources of growth, provides insight and modifies leading assumptions, develops additional national and local program initiatives for inclusion in the annual business plan
Provides insight to the top half (volume / pricing) to the mid/long term forecast along with business drivers impacting upside/downside to plan
In conjunction with the McDonald’s CBI team, develops reporting criteria and tracks progress against key initiatives and in-market tests (Ex. Flavored Tea, Beverage Value, Bundle Promotions, Dasani)
Outlet penetration
Marketplace Intelligence
Initiative Tracking / ROI
Weekly performance deep dives
Best In Class program execution

Business Analysis Manager Resume Examples & Samples

Enroll/monitor individuals in licensing programs, and maintain relationship with third party vendor supplying study material
Coordinate employee feedback program
Collection and retention of Supervisory Delegation Memos
Reassignment of Brokerage Managed Accounts in “House” or “Leave of Absence” status, or assigned to an invalid rep code
Tracking and retention of Outside Business Activity approvals
Coordinate the CCB Service Letter Program for CWM
Branch Supervisory Log completion tracking and reporting
Assist with CPC advisor onboarding
Statement review and quality control
Cross Line of Business Transfers
Exiting Client Relationships
10+ years investment industry knowledge and management experience required
Must either hold or obtain FINRA Series 99 license or equivalent within 90 days of hire
Strong time management and organizational skills with a focus on solutions and innovation
Strong project management skills, ability to work independently and attention to detail required
Experience implementing operational controls in an Risk and Control Self Assessment (RCSA) testing environment
Ability to effectively build relationships and partner with the sales field
Excellent verbal and written skills with a proven ability to work with all levels of personnel including senior management
Ability to organize information in a concise and user friendly way
Advanced analytical and quantitative skills
Must have ability to use independent judgment and willingness to dig deep into details of projects
Experience with Microsoft products (Excel, PowerPoint, etc.)
Bachelor’s degree in Business, Finance, Accounting or related area

Business Analysis Manager Market Risk Technology Resume Examples & Samples

Provide business support to Risk Management for Market Risk solutions(s), including ad hoc queries and MIS, user training, and assisting with the design and implementation of systems enhancements. The incumbent is responsible for ensuring that management is kept informed and that problems and issues are escalated appropriately
Continually acquire and enhance knowledge of the business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, and rapidly changing technology to be able to provide effective business solutions and services to the end user groups
Effectively manage and supervise junior business analysis staff by setting performance expectations, monitoring performance, providing performance feedback including the preparation of performance appraisals, and as needed, providing counsel and coaching. This also includes assisting in the recruitment of qualified project management and business analysis staff.

Business Analysis Manager Resume Examples & Samples

Progressive experience in financial analysis, modeling, budgeting and business planning 7 years
Applicable industry experience 5 years
Making recommendations to and influencing decision makers 5 years

Business Analysis Manager Resume Examples & Samples

Leads or performs complex financial analyses to identify and analyze business risks. Provides or facilitates root cause explanations, quantifies opportunities and risks, and recommends alternatives. Identifies and communicates risk areas and emerging business unit and department management
Develops innovative approaches to complex problems and situations
Researches new or complex accounting guidance for business transactions and recommends appropriate accounting approach to senior management and implements necessary procedures. Ensures accurate and timely presentation of financial results and proper application of accounting policies and procedures in area of responsibility
Progressive experience in accounting or financial management including financial analysis, variance analysis, complex reporting, and fact-finding (7 years)
BA in Finance or Accouting required; MBA preferred

Business Analysis Manager Resume Examples & Samples

Elicits and documents business requirements from business stakeholders. Leads the design and development of new and improved processes, tools and system enhancements to support business unit requirements
Develops project plans in coordination with business stakeholders, IT partners, vendors, and other departments. Tracks project progress and provides updates to impacted parties. Communicates new system functionality to department and assists users in understanding implications
Researches best practices and analyzes current processes, tools, system or database and makes recommendations for development, improvement or simplification. Leads and participates in cross-functional teams to represent business unit or department interests from a technical and process perspective and provide recommendations on new initiatives or projects. Assesses benefits to be derived from systems improvements and quantifies impact to business unit. May assist in development of business case, project scope, budget estimates and timeline
Collaborates with business group management to develop appropriate training materials to support the needs of the functional area. May provide direct end-user systems training to ensure continued and correct use of application and to roll out new tools and procedures
Business requirement writing or related experience (6 years)
Experience with applicable/related business systems (6 years)
Contributing to and leading cross-functional teams (6 years)
Systems design and implementation (3 years)
Experience in financial analysis, budgeting, and business planning (1 year)
Making recommendations to and influencing decision makers (1 year)

Business Analysis Manager, Retail Operations Resume Examples & Samples

Creates and implements processes and tools used in financial controls. Develops and distributes all required business unit or department reporting. Establishes report content, format, frequency and distribution schedules, and convenes review meetings. Ensures integrity and managerial usefulness of operational and sub-system reports. May develop and implement training programs in cost/price and financial analysis and auditing. May participate in or lead cost and price discussions with external or internal parties
Works with cross-functional teams to set targets, develop plans, conduct analyses, measure results and improve processes. Consults with senior management to present data, propose solutions and identify opportunities for improvement
Project management (3 years)
Ability to communicate clearly and concisely, both orally and in writing
Advanced Excel and financial modeling skills
Ability to set priorities, meet deadlines and manage projects

Business Analysis Manager, Digital Finance Resume Examples & Samples

Building complex financial business case models for new programs and platforms with limited historical data
Communicates complex financial information and concepts to both financial and business leaders to support and influence decision making – story telling ability through presentations
Provides coaching, direction and leadership to team members in order to achieve business results
Progressive experience in financial analysis, modeling, budgeting and business planning - 7 years
Applicable industry experience - 5 years
Contributing to and leading cross-functional teams - 5 years
Making recommendations to and influencing decision makers - 5 years

Business Analysis Manager Resume Examples & Samples

Defining the business aligned strategy for products and services as they relate to AFC and Client Screening in particular
Collecting and defining business requirements in cooperation and in association with the business area
Identifying and defining the current, medium and long-term functional capabilities of products and services for the AFC business
Analysing requirements/requests from AFC business areas and identifying and evaluating changes
Overseeing the lifecycle and balance of products and services through the design and implementation process
Capturing and documenting requirements, analysing the impacts of changes and supporting the AFC business area during the implementation process
Building and maintaining strong relationship with client Leads in the business, to ensure alignment with client needs, business requirements and project management resources
Managing the strategic roadmap for client screening projects and communicating it to stakeholders during the development/implementation lifecycle
Working as required with Program and Project Managers, Clients, Functional Analysts and Developers to ensure that the solution design and implementation meet the business requirements
Supporting the creation of business scenarios, which address the cost impacts and value drivers of suggested solutions
Supporting the elaboration of feasibility studies and estimates
Supporting and coordinating user acceptance tests, by helping to define test requirements in cooperation with Quality Assurance, Test Team’s and Clients
Executing data analysis to support related tasks

Business Analysis Manager Resume Examples & Samples

Excellent technical writing skills, capable of producing high quality requirements documents
Strong communication skills, ability to explain technical detail in a cleare, concise manner
Exposure to SDLC methodologies such as Agile and Scrum
SQL knowledge in order to review and analyze data
Proficient with Microsoft Office - Excel, Word, Project, Visio, Powerpoint
Background in Capital Markets trading and operations, Securities Finance is preferred
Prior experience with Stock Loan Locates, Inventory management, etc functions is preferred

Business Analysis Manager Resume Examples & Samples

Coach, Develop, and Manage Others: defined by behaviors such as coaching others to help them improve their performance (i.e., coaching people who report to you on how to improve their skills); building the capability of one’s team and staff (i.e., ensuring direct reports have proper training and skills); and identifying and obtaining resources to support work related activities (i.e., assigning the right people to the right tasks; assigning the proper workload to team members)
Foster Productive Teamwork: defined by behaviors such as establishing open and trusting relationships; treating others with respect; creating a climate where people are committed to sharing information (i.e., helping team members maintain positive working relationships); providing a structure and direction to enable a team to accomplish work goals; resolving conflicts; and understanding others’ perspectives
Effectively Communicate with Others: defined by behaviors such as listening actively, communicating effectively and clearly, relaying important information to others when needed (i.e., explaining important information peers or direct reports); communicating in writing in a clear, concise manner; using appropriate methods to guide group meetings; fostering openness; sharing information all the time
Use Organization and Technical Knowledge: defined by behaviors such as demonstrating the ability to understand financial concepts and analyze financial data; understanding business principles; ensuring that organizational politics do not hinder accomplishments; staying current on industry developments and the competition; and having the experience and skill to manage across functional and organizational lines
Strive for Superior Results: defined by behaviors such as working with high levels of productivity and taking responsibility to ensure tasks are completed on time (i.e., meeting deadlines); taking constructive work action with little direction (i.e., providing timely responses without being reminded); accomplishing tasks with strong attention to detail; seeking to improve oneself and seeking challenging development opportunities; displaying professional integrity (i.e., avoiding conflicts of interest, handling confidential information appropriately); and demonstrating a strong emphasis on continuous improvement; open to debate of alternative solutions in looking for best options to implement
Manage Complex Business Activities: defined by behaviors such as setting and managing priorities; planning and organizing so work is accomplished on time; identifying problems and recognizing the causes for problem solving; making decisions based on logical assumptions, relevant facts, and examination of alternatives; solving work-related problems through effective quantitative reasoning skills; learning and applying a series of steps, rules, or guidelines; applying technical knowledge for planning and performance
Treat people with respect: defined by behaviors such as being direct and straightforward; actively listening to and understanding the needs and ideas of others; ability to work with people of differing backgrounds and styles; supporting individual career goals
Maintains Control Environment: Establishes and maintains a proper control environment whereby policies, procedures and processes are understood by all associates and are consistently followed. Ensures that appropriate documentation is accurate and in place to enable a clear and auditable trail for all factual information. Holds subordinates accountable for compliance within a controlled environment
Savvy Communications: Maintains constant and consistent flow of communication with team members and managers; is able to articulate thoughts crisply but with the appropriate level of detail and accuracy depending on the audience; communicates with empathy where appropriate
Coach and mentor business analysts to develop, test and produce operational insights supporting business partners
Coach and mentor team leads, supervisors or managers to be successful in managing their respective teams
Actively evaluate risks in the department
Ensure policy and procedure adherence within the department
Lead analytic specific project activities including prioritizing, developing schedules, determining resources, preparing plans, data and documentation, and resolving issues
Bachelor's degree or equivalent required with concentration in Business Administration, MIS, Operations Research, Finance, Mathematics, or Statistics. Advanced degree preferred
Background in Voice Analytics, Tableau, SQL, Toad, and Statistical Software
Demonstrated flexibility and organizational skills
Five or more years of prior experience in financial services
Must be able to work well in an environment with defined timelines and delivery schedules

Business Analysis Manager Resume Examples & Samples

Conducts complex analyses to support critical business decisions
Leads financial analysis for determining net present value (NPV), return on investment (ROI), internal rate of return (IRR) and profit loss (P&L)
Quantifies opportunities and risk and recommends alternatives
Provides strategic and tactical recommendations to senior management
Works closely with finance team members to facilitate reporting of a complex global business unit
Owns the planning calendar and works with business team members to plan and forecast the Canadian Channel Development business
Conducts research including external benchmarking and utilizes statistical tools and scenario analysis to guide sound financial business decisions
Reviews new business proposals, identifies issues, risk and opportunities
Executes financial due diligence and explains ramifications of findings and recommendations for project progress
Works with cross-functional teams to set targets and deadlines, develop plans, conduct analyses, measure results and improve processes
Consults with senior management to present data, propose solutions and identify opportunities for improvement
Progressive experience in financial analysis, modeling, budgeting and business planning (5-7 years)

Business Analysis Manager Resume Examples & Samples

Conducts ad hoc analyses to support critical business decisions. Leads analyses of net present value (NPV), return on investment (ROI) and profit loss (P&L)
Conducts research, creates financial models, and defines appropriate financial measures
Creates and implements processes and tools used in financial controls
Develops and distributes all required business unit or department reporting
Establishes report content, format, frequency and distribution schedules, and convenes review meetings
Ensures integrity and managerial usefulness of operational and sub-system reports
May develop and implement training programs in cost/price and financial analysis and auditing
May participate in or lead cost and price discussions with external or internal parties
Works with cross-functional teams to set targets, develop plans, conduct analyses, measure results and improve processes

Assistant Business Analysis Manager Resume Examples & Samples

Evaluate investment opportunities by conducting market research, company profiling and analysis
Prepare financial analysis on pre-acquistion project
Co-ordinate with third party and assis in due diligence process
Candidate with less experience will be considered as Senior Business Analyst

Business Analysis Manager Resume Examples & Samples

Partner closely with Operations, IT, Retail bank leadership and the Credit Card risk leadership team to ensure that all priorities are aligned to drive growth, and to challenge the ways things are being done
Monitor emerging payment trends and technology
Provide authorizations and fraud risk analytics and performance monitoring
Development/enhancement/monitoring of intraday, daily, and monthly volume/performance monitoring
Ad-hoc analyses in support of issue resolution, cost-benefit calculations, and variance explanations
Author business requirements for data-marts, automated processes, and decision engine enhancements
Research new decision elements consisting of raw data variables, or derived pattern variables
Interface with modeling, strategy, Operations, and IT teams to achieve department road map objectives
Bachelor's degree in a quantitative or business discipline from an accredited college/university required; Master's degree preferred
7+ years of experience in the consumer/card lending industry desired
Experience in Risk management disciplines and departments
Identity fraud, transaction fraud, and credit authorizations experience desired
Proven track record of developing effective controls and manage operational risk
Proven ability to evaluate the business climate, anticipate change and develop compensating strategies/vision
Demonstrated leadership in applying analytics to efficiently and pragmatically solve business problems through structured problem solving approaches
History of communicating to senior leaders
Proficiency in: SAS/SQL, Statistical Methods, Excel (e.g. pivots) and Microsoft Power Point
Knowledge of Unix environments

VP, Business Analysis Manager Resume Examples & Samples

Track and analyze performance of various digital acquisition tests and programs to evaluate effectiveness
Understand all of the drivers of card financials and the underlying consumer behaviors that drive those financials. Be able to articulate these to our partners
Utilize statistical and segmentation tools to develop targeting strategies for digital acquisition programs
Communicate clearly and effectively to business partners and senior leaders
Bachelor's degree in a quantitative discipline is required (i.e., Economics, Mathematics, Statistics, Econometrics, Operations Research, and Engineering). Graduate degree is preferred
3+ years of work experience in analytic role is required. Financial services experience is preferred
Demonstrated ability in handling large data sets
Quick learner of new technologies and business knowledge; Drive to win and proactive working attitudes; Passion for innovation
Effective communication skills: experience of presenting to business partners and/or leaders to gain approvals
Strong project management skills: experience of managing multiple deliverables at the same time
Ability to influence and lead business partners to drive results

Business Analysis Manager Resume Examples & Samples

Retrieve data and conduct data driven industry leading analytics utilizing various analytical tools, software and techniques
Lead and manage meetings with key business partners like Marketing, Risk, Finance, and Legal
Solid SQL and SAS skills are required. Proficiency with digital analytical tools such as SiteCatalyst or Google Analytics is preferred. Big data programming skill such as R, HIVE or Python is a plus
Familiarity with digital analytics and data providers in the industry is preferred

Gcg-decision Management Business Analysis Manager Resume Examples & Samples

Provide leadership and impart in-house analytics consulting to business units; engage in their business planning process, generate demand for analytics, develop frameworks and deploy analytical solutions
Define campaign test designs requirements, embed experimental design in outbound marketing campaigns, ensure quality control processes are in place for campaign file development and track the campaign effectiveness
Identify targeting and program improvement opportunities to acquire new customers, increase credit card sales, build AUM, reduce attrition and optimize profitability
Forecast financial performances for overall portfolio, acquisition and portfolio campaigns
Track and review campaign performance and provide insights and recommendations for enhancements to improve profitability
Create advance analytical models/scores (e.g. logistic regressions, decision trees and financial models) to better target customers
Perform Business Analytical Model (BAM) responsibilities
Seasoned professional with a minimum of 5 years diverse experience in marketing analytics within banking or business consulting; prior work experience and understanding of Singapore financial sector will be a significant plus
Minimum of 3 years experience in strategic business planning and/or in-house or external analytics consulting
Strong domain knowledge of banking products and financials with minimum of 3 years experience in portfolio analytics for either credit cards, wealth management or retail banking segments
Prior experience of at least 1 year in either digital analytics or managing media agencies
Actively seek out emerging analytics trends in the industry, partner with business managers to generate demand for analytics
Minimum of 5+ years of SAS and SQL; other statistical and data management software knowledge (R, Python, SPSS) a plus
Previous experience working with large volumes of data in client server and/or mainframe operating environments
Solid experience with statistical theory and applications of multivariate statistical modeling and experimental design techniques to consumer direct marketing or risk management

Cbna-gcg-decision Management Business Analysis Manager Resume Examples & Samples

With significant work experience in analytics, optimization and data management, specifically in consumer business - Cards, Lending and Wealth Management
Technical skills - SAS, Macros, VB, a plus
Preferably has experience managing a team
Can effectively engage with people from the Business, can relay insights and opportunities

Business Analysis Manager, Category Finance Resume Examples & Samples

Experience working with business intelligence and financial planning and analysis tools preferred
Undergraduate degree in Finance, Economics or Business
Working knowledge of all aspects of financial analysis and management
Ability to lead and influence others

Business Analysis Manager Resume Examples & Samples

Resolving data and code defects
Liaising with Information Technology (IT) technical departments over software and hardware upgrades or patches
Designing & specifying data mapping processes, to transform source system data into a standardised TDH-ALM staging structure
Designing and specifying data mapping processes, to create QRM compatible import tables from the ALM staging
Developing processes using SQL server, stored procedures, business objects, SSIS & Microsoft Access
Developing functional mapping specifications
Conducting systems and functional testing together with supporting user acceptance testing
Scripting of software packages for release
Producing relevant business and functional documentation

Business Analysis Manager Resume Examples & Samples

Responsible for all internal and CCB-wide Projects and Initiatives for the Wealth Management Executive Office (WMEO)
Work with WMEO leadership in defining, prioritizing and achieving strategic objectives and ensuring projects meet the approved business requirements
Work with Analytics team to ensure WMEO data / analytics / reporting priorities are completed within required deadlines
Oversee compilation of Monthly Business Review package for the WMEO
Act as a ‘Thought Leader’ to drive problem solving and identify business solutions
Identify issues and provide management with recommendations for improving the control environment
Participate in all aspects of audit activities including risk assessments, planning, issue clearance with stakeholders and follow-up / verification of issue closure
Support and manage WMEO resiliency plan data in the Resiliency Data Management System (RDMS) including plan creation and maintenance, required and mandatory data completion, plan testing results and business users support
Works collaboratively with team members across CCB departments and staff areas
WMEO Operations Support Lead / may provide overall team direction
Responsible for handling high risk customer complaints that involve settlements over $25,000
Responsible for providing guidance to business partners on appropriate settlement of complex customer complaints
Responsible for performing Quality Control for intake and investigations teams. Must have specialized knowledge of FINRA product and problems codes and familiarity with damages calculations
Demonstrated ability to successfully lead projects across CCB departments / teams
Highly organized and detail oriented with a structured / analytical approach to problem solving
Excellent written and verbal communication skills with proven ability to work with senior management
Excellent and efficient skills using MS Excel and PowerPoint tools (absolutely required)
Proven track record of delivering results on major projects / initiatives
Must be comfortable with ambiguity and change in a fast-paced environment
Ability to multi-task and handle multiple issues at one time
Self-motivated individual that demonstrates initiative with proven flexibility, adaptability and reliability
5-7 years of prior experience in the financial services industry
Bachelor's degree preferred or equivalent experience required
J.D. and consumer litigation experience preferred

Business Analysis Manager Resume Examples & Samples

5+ years experience in similar role
Very numerate with excellent excel skills
Strong skills in financial planning, presentations and communication. Very strong influencing and partnering skills
Highly-motivated, strong performer with a proven ability to work effectively with virtual and remote teams
Strong meeting organization and facilitation skills, experience and ease in interfacing with Senior Management and technical support teams

Business Analysis Manager Resume Examples & Samples

Manage ad-hoc strategic analytical requests and lead efforts in the analysis and generation of detailed management information reporting – liaise with operational partners including FinCon, HR, Risk and Control Management
5+ years in similar role
Must be able to structure, plan and execute strategic analysis and initiatives
Strong skills in relationship building, planning, presentations and communication. Very strong influencing and partnering skills

Data Sourcing Business Analysis Manager Resume Examples & Samples

Conducting daily and monthly Liquidity Coverage Ratio (LCR) reporting
Conducting monthly and quarterly Net Stable Funding Ratio (NSFR) reporting
Conducting Local Quantitative Impact Studies (QIS) Liquidity Coverage Ratio (LCR) reporting, such as United States LCR and Singapore LCR
Working with additional Monitoring Tools
Maintaining compliance to Basel Committee on Banking Supervision (BCBS) 239
Defining the business aligned strategy for new products and services
Building and maintaining strong relationship with Client Leads in the business, to ensure alignment with client needs, business requirements and project management resources
Managing the strategic roadmap and communicating with Stakeholders regarding the development/implementation lifecycle of a project
Governing service delivery including Service Level Agreement (SLA) adherence and issues/incidents
Reviewing performance against SLAs/Key Performance Indicators (KPI) and directing appropriate interventions to address and meet changing Client needs and business priorities
Establishing and operating within the governance (decision making) structure for the program/project and managing/escalating issues and risks
Creating an environment where people management and development is the number one priority
Empowering, managing, coaching and mentoring direct reports and others in the organisation
Actively communicating and cascading the Chief Operating Office (COO) strategy, plans and values at all levels in the organisation driving a high performance culture, enabling effective navigation of the organisation and supporting efficient decision making
Driving the achievement of high performance, through effective career management of direct reports, providing equitable opportunities, supporting succession planning and talent management processes to ensure continuous development of people capability and delivery of results
Acting as a management role model, communicating SMART business driven objectives at the beginning of the year, ensuring every team member has regular, continuous and constructive performance reviews, encouraging career development, nurturing talent and fostering diversity
Proactively managing tough people decisions, to ensure people performance is aligned with organisation imperatives and needs, addressing individual performance issues, where necessary, to drive for high performance

Business Analysis Manager Resume Examples & Samples

Subject matter expert in carrier invoice creation/approval, EDI lifecycle for transportation shipments, match/pay functionality, GL coding, voucher creation, and freight rating/maintenance. First point of contact for end users for questions and concerns
Develops innovative approaches to complex problems and situations. Analyzes data to identify the ideal solutions to issues
Identifies and implements best practices within their process area. Automates and streamlines business processes using technology wherever possible
Coordinates and/or delivers training for processes, system transactions, and reporting
Ability to assess business readiness and help to drive process implementation and adoption
Demonstrated ability to analyze large amounts of data and support problem solving
Advanced Excel and statistical analysis skills, SQL and data mining a plus

Business Analysis Manager Resume Examples & Samples

Responsible for defining business requirements in partnership and collaboration with the business and obtaining sign-off
Ensures the creation of supporting documentation e.g. Terms of Reference
Liaises with programme / project managers, clients, and other stakeholders as appropriate as the business/functional counterpart for solution identification
Reviews business case(s) outlining cost impacts and value drivers of proposed solutions
Responsible for defining testing requirements together with the QA & Testing Team as well as the clients
Responsible for the prioritization of change requests
Supports the programme/ project manager in the following areas
Ensure the project and associated business case are scoped, initiated and approved according to required procedures
Ensure the project is planned in a manner that delivers to the required cost and quality and within the agreed scope, including appropriate milestone definition, work breakdown structure, dependencies, and assumptions
Ensure the project work is executed and implemented according to the plan or any agreed changes to the plan and according to agreed project management standards
Ensure relevant and appropriate analysis, management information, and reporting is provided
Ensure that requirements, plans, risks, issues, actions, costs, schedules, benefits, and other related project artifacts are documented and tracked
Ensure that appropriate meetings are held and that outputs and artifacts are produced and distributed. Chair the relevant meetings
Ensure that the project work is compliant with documented standards, templates, and frameworks, and captured in agreed toolsets
Ensure project stakeholder awareness, engagement, and communication
Analyse and identify possible risks and issues that could impact delivery and either resolve them or escalate as appropriate
Business Analysis and experience for front end, user facing applications
Experience managing a team of business anlaysts
Well developed analytical and problem solving experience
Ability to work in virtual teams and in matrixed organization
10+ years of experience performing Business Analysis for High Value Payments Investigations applications, such as Pegasystems

VP-business Analysis Manager Resume Examples & Samples

12-15 years of progressive business analysis experience including hands on experience with HR enterprise applications, and technology projects
3 – 5 years of solid experience in ATS products and Onboarding applications
3+ years’ experience in a true Agile / Scrum environment where Test Driven Development (TDD) and similar “test first” techniques and methods are employed
Experience performing end-user interviews, leading requirements gathering sessions, and User Acceptance Testing
Must have exceptional soft skills, including the ability to articulate to upper management, technical and business owners
Interface with all levels of internal clients and analyzing current business and software development processes
Prior track record of using the “BluePrintSys Requirements Center (blueprintsys.com)”. Experience with any other “Requirements Definition and Management Software” will be considered as well
Extensive Experience with this BluePrintSys product would be a major plus; including creation of User Interface Mock-ups on BluePrintSys as well
Proficiency with MS Office products is expected and also being able to leverage SharePoint for collaboration and management of documentation is expected
7+ years of experience in managing global teams
Proficiency and experience in HP Quality Center is expected

Business Analysis Manager Resume Examples & Samples

Conducts complex analyses to support critical business decisions. Quantifies opportunities and risk and recommends alternatives. Provides strategic and tactical recommendations to senior management
Ability to influence without authority vertically and horizontally throughout the organization and with cross-functional teams
Hyperion Essbase experience as well as Oracle Process Manufacturing experience

Business Analysis Manager Resume Examples & Samples

Lead requirements gathering sessions to understand and document complex business needs, often eliciting hidden requirements and/or clarifying vague or unclear requirements
Understand business processes and user needs to formulate and define system scope and objectives
Analyze business operations and processes to understand strengths and weaknesses and support the identification of opportunities for automation. Proactively identify opportunities for process automation and may lead any resulting process redesign efforts
Work with PARIS subject matter experts and end-users in order to create business process flow diagrams, data flow diagram, functional designs and test cases
Ensure accuracy of functional requirements/specifications for handoff to development team
Track progress of projects to ensure alignment to requirements; manage any deviations from requirements to ensure resolution
Provide recommendations to users on appropriate solutions, along with guidance concerning the business implications of application development projects
Review test plans and scripts against requirements for completeness and accuracy
Manage large sized projects or a portfolio of small projects, including developing project plans, managing the project schedule and budget to meet deliverables, assigning work to project staff, managing project scope and reporting, and ensuring the quality of deliverables
Prepare training materials, such as system manuals and quick reference guides, and conduct training sessions; act as functional expert and mentor developers on business processes of PARIS moduels
Conduct feasibility, risk, regulatory compliance, and ROI analyses for proposed projects as needed. Present a recommendation related to project feasibility
7+ years experience as a Business Analyst, implementing business applications
Well versed in defining, documenting and conducting systems tests
Proficiency with Microsoft productivity tools such as PowerPoint, Visio, Word, and Excel
Entertainment experience preferred
Ability to develop strong working relationships with both business users and technical team members
Ability to communicate functional requirements to technical team members
General understanding of IT concepts, including networks, security, servers, storage, applications, infrastructure and governance
Ability to work both independently and as a member of a team
Experience with CRM
Experience with Atlassian tools such as JIRA and Confluence

AML / KYC Business Analysis Manager Resume Examples & Samples

As part of the Card AML team, lead own initiatives while contributing to overall team agenda
Collaborate with a diverse team of project managers, business leads, analysts
Set direction and priorities for the team and for projects and re-steer appropriately as new information emerges
Work closely with senior business leadership to define requirements and vet solutions; create order out of ambiguity; set direction
Establish the approach and define the necessary work activities (projects, BAU, etc.) to achieve project / project's mission & vision, monitor & report progress, and address any project-level issues
Communicate with senior management to understand needs, convey status, and resolve conflict
AML/KYC Experience – in depth understanding of the Standards and their requirements for Unconventional Business Lines
Demonstrated ability to lead and influence cross-functional teams
Strong leadership skills with proven ability to influence change and communicate with diverse stakeholders
Solid understanding of the entire card business- both consumer and business card, and well-versed with how card solutions, systems and processes interface with different LOBs especially consumer and business banking
A demonstrated bias for action, creative problem-solving, and achieving fulfillment
Ability to juggle multiple priorities while staying on top of key deadlines
Strong in articulating business need to tech folks and vice-versa
Strong organizational and multitasking skills
Degree in Business or related field and/or experience is a plus

Business Analysis Manager Resume Examples & Samples

Works with planning and business unit teams to set inventory, turns and write off targets. Consults with senior management to present data, propose solutions and identify opportunities for improvement
Develops innovative approaches to complex problems and situations. Leads process improvement efforts cross functionally
Act as subject matter expert for inventory IT/systems projects (including Hyperion/Smartview, BI, and, Oracle)
Develops and evolves monthly reporting to highlight issues and drive operational improvements
Able to communicate complex financial information and concepts to senior leadership to support and influence decision making

Business Analysis Manager Resume Examples & Samples

Responsible for the high level reporting and analytics of total company capital expenditures and depreciation for forecasting, annual planning and strategic plan. Ensuring the proper capital spend and forecasting
Lead the capital request approval process for all non-retail projects. Reviews complex analyses of capital projects for not only proper approval, but soundness of the business case. Consults with teams before and after capital request submissions to influence the creation of good business cases. The key financial metrics involve net present value (NPV), return on investment (ROI), internal rate of return (IRR), payback and (P&L) implications
Leads the capital committee process from managing the agenda to reviewing and creating the final capital package and finally running the monthly capital committee meeting. Capital committee consists of the most senior leaders of the organization
Develops innovative approaches to complex problems and situations brought to you by various business units and finance teams. Conducts research including external benchmarking and utilizes statistical tools and scenario analysis to guide sound financial business decisions
Provides coaching, direction and leadership to cross-team members in order to achieve business results
Create and review business proposals, identifies issues, risk and opportunities. Executes financial due diligence and explains ramifications of findings and recommendations for project progress
Works with cross-functional teams on additional projects, develop plans, conduct analyses, measure results and improve processes. Consults with senior management to present data, propose solutions and identify opportunities for improvement

Business Analysis Manager Resume Examples & Samples

Produce regular and ad hoc reports in line with the team's agreed reporting schedule and ensures that reports are distributed on time and to the required high quality, against agreed SLAs and using appropriate channels
Must have prior experience in finance management and/or general business management
Strong attention to detail in supporting management reporting with clear and concise data analysis and presentation
Advanced Excel; strong PowerPoint skills
Strong analytical and financial modelling skills

Business Analysis Manager Resume Examples & Samples

Formulating modern business solutions / concepts across multiple beverage categories, store formats and changing shopper dynamics
Analyzing / interpreting data on changing business trends, competitive activity and retail conditions within multiple beverage categories
Supporting both eCommerce and brick and mortar business performance analytics, reporting processes and communication practices
Constructing progressive business relationships internally in the Coca-Cola system and with the customer, Walmart and Sam’s Club to advance innovative programming
Managing change initiatives / projects to drive value for both Coca-Cola and Walmart business systems
“Be IN the Business” – Develop an approach to understanding CPG / beverage business through personal involvement, regimented analysis and inquisitiveness - see trends emerging and develop logical performance improvements via coherent ideas
“Bring Ideas to Life” - Convert data / ideas into visually compelling intelligence and action oriented recommendations that encourage others to support and accelerate progressive thinking – Manage complex projects to successful conclusions
“Work with Courage and Be Self-Starter” - Comprehend and prioritize the significant business issues and focus on the crucial needs without requiring specific directives from manager – not afraid to take intelligent risks and systematically explore their own ideas
“Think Creatively and Pragmatically” – Balance the art and science required to build solutions for both today and tomorrow – Create and test hypotheses through purposeful application of divergent perspectives and beliefs
“Adapt to Work and Deliver Quality” – Be able to understand and anticipate the unique demands of customer work and deliver high quality, on time outputs that advance a position of influence and strategic value for Coca-Cola
“Develop Trust Based Relationships” – Exhibit personal attitudes and behaviors that build trust, including friendliness, sincere interest and good advice – with decision makers at Walmart / Sam’s Club and within functional teams at Coca-Cola
2-5 years of direct CPG experience or consultative work in CPG / Retail environment
2-5 years of customer management / sales experience, brand development / commercialization expertise, business analysis or innovation process leadership

Business Analysis Manager Resume Examples & Samples

Performs a wide array of ad-hoc analysis ranging in scope and complexity to support the enterprise level business and financial decisions. Presents the findings in a compelling and concise manner to drive decision-making at the executive level
Quantifies opportunities and risk to forecasts and results and recommends alternatives. Provides strategic and tactical recommendations to senior management
Drives the development of the global enterprise annual operating budget, quarterly forecasts, and long-range strategic plans. Works closely with other Finance teams to support the company’s quarterly earnings releases and communications with the Board of Directors
Experience with Hyperion Essbase or SmartView

Business Analysis Manager Resume Examples & Samples

Own the day to day interactions with the product and delivery teams to develop programs that are aligned with partner objectives
Serve as Chase’s primary point of contact for multi product, large partner implementation
Collaborate with stakeholders and support partners to drive the innovation agenda for loyalty and payments across merchant industry verticals
Accountability for program activities and monitor progress against timelines
Communicate with senior management to understand needs, communicate status, and resolve conflict
Lead and influence across multiple work streams and LOBs to resolve program and merchant implementation issues
8+ years of professional experience, ideally with focus in 2-3 of the following: Product Management, Project Management, Marketing, Payment Innovation, Customer Experience
Working knowledge of large partner relationships and industry business models
A demonstrated bias for action, creative problem-solving, and achieving fulfillment by "creating order out of chaos"
Strong understanding and experience with process management, Operational Risk Management and/or Risk and Control assessments
Strong organizational and multitasking skills Demonstrated experience in leading cross functional initiatives

IT Business Analysis Manager Resume Examples & Samples

Facilitate the establishment of team structure and roles, hiring and on-boarding Business Analysts and ensuring adequate resource and talent allocation
Manage employee/team performance by setting objectives and performance metrics and standards and conducting performance reviews
Maintain quality of project deliverables by ensuring that best practices are applied
Participate in the planning and developing company-wide IT strategies
Engage with key business and IT stakeholders to identify changing business priorities and requirements, market trends and introduce new processes and technology to enhance the business analysis service offering
Lead the development of feasibility studies, cost/benefit analyses, business case development and risk assessments for various technology projects
Liaise with Programme and Project Managers, client system users, functional analyst leads and developer leads to review workflows and ensure current system capabilities meet operational requirements
Extensive experience of business process reengineering and modelling techniques
Specific knowledge of system development lifecycle phases in more than one project management methodology
Professional Qualification (CBAP, CCBA or BCS International Diploma in Business Analysis)
Proven line management experience in a senior position
Excellent inter-personal and communications skills
Developed analytical skills with the ability to solve complex and ambiguous problems
Well-developed team leadership skills (e.g. coaching and mentoring)
Well-developed communication, negotiation, and persuasion skills
Ability to think logically to analyse and solve problems
Ability to work collaboratively as part of a team
Ability to prioritise and balance multiple tasks or projects
Ability to see beyond the parameters of a single project to identify patterns, risks, trends and strategic context more broadly within the organisation

Business Analysis Manager Resume Examples & Samples

Requires minimum 7+ years of project and program management involving complex business, operations and technology delivery
Requires knowledge of and experience with delivering consumer business functions through electronic delivery channels
Required knowledge of business operations and their interdependencies with technology based solutions, preferably investment products
Requires strong understanding of business relationships, business requirements, IT requirements, technical solutions, test strategy/approach plans and test plans
Requires experience with delivering complex projects/programs
Requires ability to deliver status updates and escalate project issues
Requires experience managing project management teams
Requires strong business acumen and relationship management skills
Requires strong analytical skills, leadership skills, communication skills, writing skills, to include solid experience in writing business requirements
Requires knowledge of Microsoft Office products such as Word, Excel (Vlookups, Pivot Tables), Access and PowerPoint

Business Analysis Manager Resume Examples & Samples

Effective communication skills –
Freight spend analytics across multiple modes (Less-than-Truckload (LTL), Parcel, Truck Load (TL), Intermodal, Ocean, Final Mile, Air) (1-3 years preferred)
Relevant industry work history such as multi-channel retail, shipping industry, or directly related consulting (3+ years preferred)
Supply chain operations including logistics, manufacturing, planning, sourcing or related activity (can be in a supporting finance function or direct operational experience) (prefer 2+ years)
Experience in financial management including budgeting/forecasting, financial analysis, variance analysis, cost allocation, fact-finding or auditing, contract negotiation (prefer 2+ years)
Experience leveraging enterprise software, modeling systems, databases or other technology to solve financial and/or supply chain challenges preferred (1+ years)

IT Business Analysis Manager Resume Examples & Samples

The Business Analysis Manager is accountable for the day-to-day functions and resources of the Business Analysis team
As a leader and technical specialist, the Business Analysis Manager represents the team within the broader IT function and within the organisation as a whole
The Manager must ensure that all client deliverables meet the organisation’s quality standards
Ensure client needs are met by engaging in client feedback and continually improving work qualityEnsure that Analysts are adhering to the standard methodologies in the business analysis function
Establish and own the IT standards for business analysis including methodologies, metrics, requirements and tools
Ensure analysts are adequately certified and/or trained

Business Analysis Manager, Digital Finance Resume Examples & Samples

Weekly, monthly and quarterly reporting for digital initiative assigned to support
Efficient with Microsoft Excel – pivots, data tables, other advanced functions
Prior Retail finance support experience
Basic SQL knowledge
SAS knowledge is a plus
Experience with Oracle BI and Tableau

Business Analysis Manager Resume Examples & Samples

Bachelor's degree required, preferably in Computer Science or related discipline, or equivalent years of relative industry experience
Minimum (5) years of experience as a Business Analyst working with IT systems, preferably in Healthcare or Insurance sector
Required Technical Skills

Business Analysis Manager Resume Examples & Samples

Demonstrated experience working independently with limited direction / guidance (i.e. start-up environment)
Experience with SAS, SQL, Hyperion, Tableau, Microsoft Access and Congo s tools a strong plus
Demonstrated experience in software development and development lifecycle methodologies
Demonstrated experience in working with teams across multiple organizations
Demonstrated experience working with various CELERITY data sources and environments
Demonstrated experience in data mining and analysis SQL, TOAD, SAS, Tableau
Knowledge of Six Sigma & Process Improvement Methodologies, Green or Black belt highly preferred

Business Analysis Manager Resume Examples & Samples

Has demonstrated infrastructure technology acumen through large and complex project history
Skill set must include ability to gather and analyze requirements and translate those requirements into IT infrastructure changes to meet the objectives of each remote site
Has demonstrated excellent communication (oral and written), including communication and presentation settings cross multiple management levels
Has demonstrated organizational skills to be able to juggle multiple work streams across a multi-faceted project scope
Highly skilled and competent to work at the highest technical level of most phases of systems analysis while considering the business implications of the deployment of technology to the current and future business environment
Supports the project manager in the organization and archiving of project documentation to meet governance requirements for gating and project closure
Establishes and maintains standard templates for site surveys, requirements, technical schemas, and topology illustrations
Base skills for the role include
Assisting with the business case
Eliciting requirements
Requirements organization
Skilled business analyst will use requirements to drive the design or review of test cases, process change requests, and manage a projects scope, acceptance, installation and deployment

Business Analysis Manager Resume Examples & Samples

Coach and mentor a team of Business Analysts, with a focus on the on-going development of all team-members
Establish and manage responsibilities, expectations, and internal processes related to the team
Collaborate with ASET leadership in all business areas to effectively organize and plan the appropriate activities required to design, develop, implement, maintain, and enhance ADOA-ASET products and services
Work alongside the Engagement Mgt. and IT Planning/Strategy teams within Business Engineering to constantly find new ways to support our customers and evolve our business
Understand technical information and effectively communicate it to non-technical business personnel
Provide hands-on analysis support to various initiatives as needed; including but not limited to business requirements, process improvement, solution research and designs
Manage and evolve the Business Analysis Center of Excellence
Bachelor's Degree or equivalent experience, preferably in the areas of Management Information Systems, Computer Science, or related field
Proven track record of excellence in the area of customer service
Knowledge and experience in the areas of software development and/or IT infrastructure to support planning, procurement, and development based initiatives
Proficient knowledge of requirements gathering processes and analysis with 5+ years writing business & technical requirement documents
Prior leadership experience
Ability to lead others, track record of establishing a culture of accountability
Demonstrated ability to successfully communicate with all levels of an organization

VP, Business Analysis Manager Resume Examples & Samples

Lead Card oversight efforts for legal / regulatory change management
Lead Card oversight efforts for reportable tax events impacting customers
Assess risk and controls / oversight effectiveness of assigned Card-wide area
Identify opportunities to improve oversight efficiency & sustainability with Operations and appropriate functional areas
Assist in the analysis of opportunities to prioritize for implementation
Work closely with the Business Priorities and Business Engineering groups to confirm level of effort and prioritization of managed projects
Coordinate across CCB with common processes to leverage joint efforts involving automation, use of 3rd parties and pooled resources to achieve goals
8+ years experience in relevant process or controls disciplines such as Operations, Marketing Centers of Excellence, Controls or Risk Management. Credit card experience preferred
Bachelors Degree in Operations Management, quantitative discipline or related field preferred
Strong analytic abilities, knowledge of process evaluation and risk assessment
Strong expertise in project/program management discipline, techniques and Project Delivery Process
Demonstrated experience with technology specific project/programs and execution on a cross-functional level; ability to understand technical possibilities to apply to desired outcomes
Demonstrated experience in building communication plans to support projects or programs
Strong communication skills, interpersonal relationship-building and influencing

Senior Business Analysis Manager Resume Examples & Samples

Support @Work decision-making through insights and data analysis spanning multiple areas—marketing, sales, finance
Analyze datasets and/or build models as appropriate to derive insights and support decisions
Construct executive-level presentations and present complex analytical findings in clear, concise and decision-impacting manner
Coach and mentor Business Analysis Managers
Bachelor’s degree and 7 years of business analysis/consulting experience or Master’s degree and 5 years business analysis/consulting experience
Proven experience with data modeling and business case development
Excellent communication skills with good executive-level presence
Working knowledge of SQL and good understanding of statistical concepts preferred
Bachelor’s degree with quantitative concentration (Finance, Engineering, Economics, Statistics)

Senior Business Analysis Manager Resume Examples & Samples

Strong independent thinking, leadership, and problem solving skills
Keen interest in quantitative analytics and decision support in business environment
Excellent critical thinking skills and business instincts; willing to ask tough questions and formulate creative hypotheses
Conceptual understanding of data analysis methodologies, such as: data mining, linear/non-linear regressions, optimization, probability and statistics
Ability to clearly articulate complex analyses at a level understandable to non-technical audiences
Adept at multi-tasking and applying appropriate prioritization to competing deliverables

Senior Business Analysis Manager Resume Examples & Samples

Thoroughly internalize the business and stay fully connected with the strategies and priorities
Work with complex data structures, manipulate, cleanse data and perform statistical analysis
Perform advanced analytics appropriate to the line of business including modeling, forecasting, predictive analytics that deliver recommendations for growth, cost reduction and optimization of operational performance
As a lead analytics consultant you will solving business questions, building business cases, opportunity analysis, developing models, looking at new ways to understand and improve the business and develop and consult on measures that determine success and enable planning and steering of forward strategy
Produce, analyze and deliver periodic performance analysis based on key business drivers
Work on strategic projects to create, visualize and analyze reports and business cases
Develop a strong understanding of the clients' business, initiatives, and customer experience goals; Actively work towards insights and recommendations that will help the internal team(s) deliver solutions to meet these goals
Participate and support in delivering results and presentations
Collaborate with a team of other Senior and Junior Analysts on core business problems while providing learning and subject matter mentorship to junior members of the team
This particular role will own insights for operationalizing through our marketing stack to enable personalization and data fueled optimization
Bachelor in Business or a quantitative discipline. Masters preferred
7+ years’ experience in Planning and Analysis functions
Track record of driving change in business through analysis
Essential experience in building models in excel to present business results
Previous experience analyzing across multiple disparate datasets
Expert in excel and proficient in SQL and other similar tools, SAS, HQL and other Big Data manipulation experience preferred
Advanced Digital Analytics tools; Adobe Analytics preferred
Strong visualization skills are required as is the ability to put together a strong data narrative
Excellent communication skills and presentation skills
Experience solving analytical problems using quantitative approaches
Collaborative and results oriented

Senior Business Analysis Manager Resume Examples & Samples

Construct executive-level presentations and present complex analytical findings in a clear, concise, and decision-impacting manner. Possess the ability to influence leadership through fact-based analyses
Lead development of profitability segmentation framework for Metro brand. Identify actionable segments to optimize, i.e. where to increase or pull back investments
Lead development of statistical models such as logistic regressions and neural network to estimate customer lifetime value of Metro brand and work with development teams to implement those models into production environment
Lead analytics for various Metro brand initiatives to optimize and increase the value of the portfolio. Work with marketing and finance leads to operationalize these initiatives
Use data mining tools such as decision trees and clustering analysis to derive insights
Educate business partners on value-based steering principles and how to apply these principles to program development
Experience preparing executive-level presentation in power point and communicating the insights to executive
Experience utilizing SAS, or R, or SPSS to create predictive models and to use data mining tools
Experience utilizing SQL to create complex joints, and queries while working with millions of rows of data
Expert skills in Microsoft Excel performing financial modeling
Industry experience in consulting or telecommunications or banking preferred

Global Pricing & Business Analysis Manager Resume Examples & Samples

Develop and implement a global pricing strategy across the regions in alignment with the Industrial Segment Strategy
Manage the industrial global gross price list. Develop and distribute standard price packages for existing and upcoming products, new items, annual price revisions and system updates
Set targets for price realization for the different Industrial subsegments, communicate targets and follow-up performance
Support and secure global price harmonization across regions and establish discounts guidelines across regions,
Support the Product Planning and Product Development department on new projects with market price targets and establish price positioning of new products
Perform product, platform, portfolio and customer profitability analysis. Create recommendations to optimize profitability
Support the regions with business case studies and customer negotiation support material
Perform competitor price analysis
Develop pricing tools
Support and drive pricing process improvements together with the Global Pricing Team
Represent the industrial segment in the different roll out waves of the OtD Project
University degree in relevant field (business or/and technical) or experience to equivalent level
Structured way of working
Excellent communication and Networking skills
Self Driven,Team Player and seeking continuous improvement
Experience in Global Pricing strategy, Execution, and Strategic analysis
Prior experience in similar industry background and international exposure is a plus
Customer Oriented with a business mindset
Advanced knowledge of IT- applications such as Excel and Power Point
Experience from ProSales, GLOPPS, JD Edwards and Global Data Warehouse is an advantage

Business Analysis Manager Resume Examples & Samples

Excellent communication skills with the ability to organize and present work in a methodical and efficient manner during the design and development process
Ability to manage multiple tasks and shifting priorities
Analytical problem solving and decision making skills
Ability to work independently with minimal supervision
Proficiency in MS PowerPoint, Excel and/or Access
Attention to detail, comfortable with data and databases
3-5 Years of Business Analyst experience
5 Years of experience managing data collection and reporting processes (preferred)
Proficiency in Tableau and SharePoint (or strong aptitude and willingness to learn) (preferred)
Agile experience (preferred)

Business Analysis Manager Resume Examples & Samples

Solid knowledge of pharmacy data
Demonstrated attention to detail, ability to compile and analyze information, and provide resolutions or recommendations for process improvement
Demonstrated Experience in SQL, query writing and stored procedures
Excellent problem solving skill
Minimum of 3-5 years industry experience focused in Pharmacy data
Open XML & XML (preferred)
MS-Access (preferred)

Business Analysis Manager Resume Examples & Samples

Proven track record of working closely with IT, systems analysts, peers & end users
Expertise in the use of relational database concepts and applications – SAS, SQL, Excel
Proficiency with SQL procedure as a data retrieval tool
The ability to write queries on data from multiple tables/ sources with SAS, SQL, Teradata
Strong data mining skills include the ability to perform research and conduct root cause analyses
Strong ability to build SME relationships and assist with internal discussions and effectively represent subject matter expertise
Proven experience in interpreting and translating complex business needs into technical requirements
Minimum of 3-5 years industry experience preferably focused in health insurance and/or health improvement. Healthcare data experience preferred
Agile experience preferred

Business Analysis Manager Resume Examples & Samples

Demonstrated attention to detail, ability analyze data and perform root cause analysis
Expertise in the use of relational database concepts and applications –Toad, Terada Studio, etc
Proficiency with SAS / SAS EG

Business Analysis Manager Resume Examples & Samples

Break down complex problems and develop analysis framework
Identify and procure relevant data, often from disparate sources
Present complex analytical findings in clear, concise and decision-impacting manner
Develop and manage positive client relationships in a collaborative team environment
Examples of work include business planning to meet quarterly targets, estimating impacts of marketing promotions, dissecting sales performance, developing business cases, and understanding impact of macro trends
Bachelor’s degree and 5 years of business analysis/consulting experience or Master’s degree and 3 years business analysis/consulting experience
A talent for multi-tasking, prioritizing objectives, and meeting deadlines
Competency in SQL and good understanding of statistical concepts preferred
LI-RD-CB1

Business Analysis Manager Resume Examples & Samples

Proficiency with SQL procedure as a data retrieval tool. The ability to write queries on data from multiple tables/ sources with SAS, SQL, Teradata
Minimum of 3-5 years industry experience preferably focused in health insurance and/or health improvement
Healthcare data experience preferred

100

Business Analysis Manager Resume Examples & Samples

5 years of progressive experience in financial and operational analysis
Proven experience with financial modeling and business case development
Quantitative concentration
LI-CS-JF1

101

Business Analysis Manager Resume Examples & Samples

Expertise in the use of relational database concepts and applications –Toad, Terada Studio, Hadoop, Oracle, etc
Proficiency with SAS / SAS EG , CCW
Ability to write SAS/SQL programs to extract large data across multiple data warehouses, analyze those data to create reports, dashboards, and informatics
Great communication skills, highly motivated, and self-driven
Minimum of 3-5 years industry experience preferably focused in health insurance and/or health improvement. Healthcare data analytics experience preferred

102

Business Analysis Manager Resume Examples & Samples

Support Division’s AOP targets (OR/OE, EBITBA) with business insights and marketing initiatives
Improve data quality to assist all stakeholders to better understand their business in areas of financial reporting, commission pay-out matters, sales operations, business, products and marketing etc
Drive Division’s optimization initiative(s) through Business Process Management (BPM) and automation
Department SPOC for the Group-wide led B/OSS transformation programme that serves as one of the critical components (platform) for our future mode of operations
Ensure regular staff engagement by regular communication of strategies and plans, coaching and mentoring, and team bonding to/with all staff
Degree preferably in Business, Computer Science, Engineering, Finance, Statistics, or related quantitative field with at least 5 years of relevant work experiences in areas of Business Analysis and/or Analytics
Info-Comms Technology (ICT) industry experiences with good knowledge of Enterprise Mobility products and services
Familiar with B/OSS architecture and functionalities
Experience in Database Language such as Oracle PL/SQL, Base SAS Programming etc
Experience in Enterprise BI/Analytics Platforms such as SAS, IBM Cognos, Yellowfin BI, Qlik, Tableau etc
Excellent Analytical, Communication and Interpersonal skills, with the ability to build good rapport and collaborative working relationships with all level of staffs cross-functionally
Strong Project Management experiences. (Certified PMP/CAPM is a plus)
Demonstrate resilience and the ability to keep focus and thrive in a challenging and fast-paced environment
Person of High Integrity
Team Player, yet Self-Starter
Experience in MS Excel Macro/VBA is a plus
Change Management experiences is a plus

103

Business Analysis Manager Resume Examples & Samples

Manipulate, merge, and mine large and complex data sets (structured and unstructured) from different sources in our Amobee analytical dashboards, which also includes combining and analysing external data-sets
Develop and apply analytical methods and techniques including hypothesis testing, pattern discovery, regression, cluster analysis, prediction, classification, and optimization
Experience in marketing research and survey analytics including perceptual mapping, demand estimation, root cause analysis, conjoint analysis, structural equation modelling will be a plus for this Amobee senior business analyst role
Interpret analytical results to technical and non-technical audiences, including senior management
Able to understand client needs and produce client-ready documentation
Contribute to developing new predictive /analytical modelling, data analysis methodologies, and new analytical products that we can serve Amobee clients better and potentially generate new revenue
Maintain a high degree of discretion and indisputable confidentiality at all times
Demonstrated business acumen; ability to listen and understand client requirements
Excellent judgment and creative problem solving
Proven ability / experience to work across different countries and cultures would be a clear advantage

104

Business Analysis Manager Resume Examples & Samples

Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework
Knowledge of business process design techniques that encourage a critical, fresh look at key processes and focus on optimizing organizational performance; ability to apply this knowledge appropriately to diverse situations
Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations
Knowledge of the activities, tasks, practices and deliverables for assessing and documenting business opportunities; ability to assess the benefits, risks, and success factors of potential applications

105

Business Analysis Manager Resume Examples & Samples

Confirmations
Currency Transaction Reporting (CTR) End-to-End Process
Sworn Documents Operations
Custody Services
Business Reporting & Analytics
Bachelor's degree in Business or related field (Economics, Engineering, Mathematics, Operations Research, Statistics, Computer Science)
Experience with iCDW data
Advanced data management skills. Demonstrated experience with statistical and data mining technical tools (e.g., SAS MF or PC based, SPSS, STATA, SQL, Business Objects, Brio) for purposes of conducting analysis to drive business decisions
Extensive knowledge of database design and relational database principles
Excellent verbal and written communication skills - ability to summarize findings into concise high level points geared towards the audience and visually depict key data and findings (position communicates effectively with other departments, colleagues, and senior management)
Demonstrated ability to interface positively with other departments, colleagues, senior management and external customers is required
Experience managing projects and strong organization skills (position works with the business to determine opportunities, determine efforts for each project, and execute against multiple projects simultaneously)
Demonstrated ability to operate with a sense of urgency, deal with ambiguity, and collaborate

106

Business Analysis Manager Resume Examples & Samples

Be exposed to and influence senior management direction
Develop expertise in retail distribution and financial services
Hone problem solving, communications and leadership skills in an environment of active mentorship and coaching
Advance to other roles within the company
Leads and executes end-to-end problem-solving, for example
Defining and deconstructing problems· Prioritizing issues and analysis· Structuring and conducting quantitative and qualitative/conceptual analyses· Synthesizing insights, implications and recommendations
Works directly with the Consumer Bank Innovations team to determine key metrics / reporting / targets and pilot locations for new initiatives
Works with Analytics team leadership to ensure Innovation team data / analytic / reporting priorities are resourced and completed within required deadlines
Develops and contributes to concise communication materials for senior management
Oversees monthly analytics package for CAO
Mentors Business Analysts and provides project oversight as needed
Develops and supports production of project dashboards and reporting metrics
Identifies potential issues and conducts research into variances from targets
Works collaboratively with team members across departments and staff areas
Performs competitor/industry research leveraging both public and non-public sources
Ensures work and recommendations align to the overall project objectives and Consumer Bank priorities
5-7 years of prior experience in financial services industry; previous consulting or strategy experience preferred
Demonstrated ability to successfully lead projects across multiple departments / teams
Outstanding ability to synthesize insights and develop clear communication materials for senior management
An outstanding ability to analyze problems, apply quantitative analytical approaches, communicate effectively and confidently (both oral and written), and work well in cross-functional teams
A track record demonstrating a high level of personal initiative, setting and achieving challenging goals, and demonstrating entrepreneurial leadership
Diverse problem solving experience, such as experience with a top management consulting firm or in other generalist problem solving environments within financial services
Openness to an environment of active developmental feedback from peers and managers

107

Business Analysis Manager Resume Examples & Samples

Experience with business & technology user interaction to document business requirements, acceptance criteria and associated scenarios to help define test strategy
Facilitation of working sessions with stakeholders to document detailed requirements and business scenarios
Support creation of requirements and acceptance criteria that can measure progress against change objectives
Guide other analysts, developers and testers in the execution of development & UAT processes
Experience with Agile frameworks required
Experience with business architecture preferred
Experience with Fannie Mae Multifamily & the secondary mortgage market preferred
Experience with DOORs, Cucumber, ALM and Rally preferred

108

Business Analysis Manager Resume Examples & Samples

Lead requirements gathering sessions to understand and document business needs
Understand business processes and user needs to formulate system scope and objectives
Work with the business clients to design improvements to the business processes in order to achieve increased efficiency and effectiveness
Document functional design specifications for user interface design, interfaces, reports, and conversions
Work with business subject matter experts and end users in order to create business process flow diagrams, data flow diagrams, functional designs and test cases
Review test plans and scripts against requirements for completion and accuracy
Manage assigned projects, including developing project plans and managing project schedule and budget to meet deliverables, and ensuring quality of deliverables
Log, track, and manage issues assigned to a given application throughout all phases of development (including production support)
Perform application testing which includes documenting test scripts, executing test scripts, documenting results, and logging/managing issues
Prepare training materials, such as system manuals and quick reference guides, and conduct training sessions
Serve as a liaison to the business resources for understanding application requirements, issues, as well as, gaining user acceptance of solutions
Provide ongoing support to the business by responding to a variety of inquiries and issues regarding the system or processes in the business area
7+ years Information Technology work experience
5+ years Information Technology business analysis experience
5+ years experience documenting business requirements and processes
5+ years of experience defining, documenting and conducting systems tests
5+ years of experience with Microsoft productivity tools such as PowerPoint, Visio, Word, and Excel
Experience with Rights and Royalty management systems

109

Business Analysis Manager Resume Examples & Samples

Minimum of 3-5 years industry experience, preferably focused in healthcare and/or health improvement
Demonstrated experience in informatics & data exchange; particularly healthcare and clinical data
Demonstrated project coordination experience to drive for results
Preferred experiences/skills
Demonstrated experience working independently with some direction
Some experience in software development and development lifecycle methodologies
Demonstrated experience in working with teams across multiple organizations (matrix environments)
Eagerness to help and build and shape our future
Ability to work with different groups to close bridges/gaps, and problem solve and influence others
Experience in Informatics data processing software and languages
Demonstrated database querying skills
Demonstrate technical proficiency in all related tools (Tableau, SQL, Toad, Information Analyzer, SAS)
Communicate effectively with internal and external stakeholders to ensure customer's needs and issues are addressed in a timely manner

110

Business Analysis Manager Resume Examples & Samples

Work in conjunction with “LATAM GFTS Finance” organization in the elaboration and maintenance of Roadmap for Local Finance Platforms and Rollout Execution plans
Establish strong engagement with Sector Technology organizations (largely ICG & GCG Tech) ensuring Sector Technology Programs adequately involve GFTS Finance into Planning and Execution activities for the countries within this Geography, as well as certify full alignment with Finance Architecture, Standards and Strategy
1 - Our Customers, Engagement, Alignment, Partnership - Engagement with Country Finance Organization. Effective customer-focus ensuring accurate understanding of Finance needs/priorities and proper synchronization of plans. Maintain effective partnership with Finance organization providing critical advice and contributing to Finance strategic planning
10+ Years of Experience Managing complex Technology Portfolios, with responsibility over
Production Stability
Managing teams of Finance Systems Subject Matter Experts, Project Managers, Developers and Technology Specialists across multiple geographies (over 20 countries)

111

Senior Business Analysis Manager Resume Examples & Samples

As point of contact for one of the 3 core teams (e-commerce, Telesales, Marketing) act as lead analytics consultant for solving business questions, building business cases, opportunity analysis, and KPI development
Expert in excel and proficient in SQL and other similar tools, HQL and other Big Data manipulation experience preferred
LI-B2B-SR1

112

VP, Business Analysis Manager Resume Examples & Samples

Lead Commerce Solutions oversight efforts for legal / regulatory change management
Assess risk and controls / oversight effectiveness of assigned Commerce Solutions-wide areas
Identify opportunities to improve oversight efficiency & sustainability with Operations and appropriate functional areas relating to Federal and State regulations and obligations
Assist in the analysis of opportunities to prioritize for implementation with the Change Readiness Program

113

Gcg-decision Management Business Analysis Manager Resume Examples & Samples

10-15 years’ total experience including work done in real time marketing, financial services technology, data management with big data exposure
Ability to conceptualize cost benefit analysis / financial proposals for real time campaign ideas & influencing senior business managers on analytics driven marketing strategies
Strong background on Campaigns, analytics, prior experience on using COP / TIBCO system (preferred)
Strong capabilities on senior management interactions, cross-business data management, and technology support teams to drive business goals

114

Business Analysis Manager Resume Examples & Samples

Serve as a senior team member, responsible for leading analysis efforts at times, facilitating the adoption, implementations and sustainability for the BA processes
Facilitates effective meetings
Develops, implements and continually improves reporting and other department processes
Oversees all aspects of business analysis including requirements gathering, work planning, communications, issue resolution, expense tracking, financial reporting and change management
Provide high-touch and hands-on team guidance, support, and coaching in close cooperation and collaboration across all roles and functions to facilitate increasing maturity at a sustainable pace
Provide assistance in escalating and resolving blockers or responding to retrospective outcomes that cannot be resolved at the team level
Drive change management efforts to increase acceptance of the Project Initiatives and delivery success
Establishes a common set of practices and templates for business analysis and ensure standards are being followed
Identifies and resolves and/or escalates roadblocks, issues and conflicts in a timely fashion
Coaches, mentors, motivates team members, staff and contractors and influences them to take positive action and accountability for their work
Conducts regular one on one’s and performance reviews as required by Leadership
Tracks and reports on performance to ensure deliverables are effective at addressing business needs
Manages the team, to include the hiring, training, and supervision of staff. Meet with staff on a regular basis to assign and monitor project success, address workload, and support their development
Sets and continually manages expectations with direct reports
Advises and assists leaders and teams on the best use of business analysis. Shares best practices and lessons learned across services rendered
Ensures operational issues of the Business Analysis team are addressed
Coordinates with various groups to help expose various project information through mechanisms like project websites, dashboards, and collaborative workbooks

115

Business Analysis Manager Resume Examples & Samples

Works with key internal stakeholders to plan and monitor corporate reporting (all events monthly, quarterly, half yearly and Annual)Along with day to day queries to region and headquarter
Contributes to the Business plan (Mid-Year, T3 and T0 events) and strategic plan process through use of analytical and financial data, models and other techniques to derive insights that directly inform revenue, spend, market share, customer value and other key business decisions and drivers
Coordination / Working with Commercial & Medical Departments for Mid-Year, T3 and T0 events, Sales forecast, opex analysis, incentives and any other anaylsis as required by Business Units
Monthly Analysis os sales & profitability data and preparation of management reports for all stake holders
Develops and delivers business reports in alignment with agreed objectives, scope, content, frequency, quality and formatting

116

Commodities Business Analysis Manager Resume Examples & Samples

Financial analysis, budgeting, financial reporting and leading resource strategy and Headcount tracking
Work closely with MSST COO, other Chiefs of Staff, Technology Business Office, Technology Leads, and Management Office team, providing insightful analyses and developing senior management reports, to define and track key operational/program metrics and to help drive business decisions to achieve goals
Provide robust analysis and interpretation of data, spotting trends and variances and providing business-focused reporting commentary
Manage Risk and controls metrics by closely working with the R&C team
Manage Business Critical Milestones
Program and Project Management
The ideal professional is a well-rounded performer who thrives in a fast paced and demanding environment, embraces a collaborative work style and a passion for business support through financial management and Management Information analysis
BA/BS in Accounting, Computer Science, Business Management or Finance Economics
Strong analytical and financial modeling skills

117

Business Analysis Manager Resume Examples & Samples

Experience and understanding of Big Data infrastructure and process
The ability to write queries on data from multiple tables
Proven track record of working closely with IT, systems analysts, peers & and users
Detailed knowledge of Agile framework / SCRUM methodology and software development lifecycle, including writing / translating User Stories and testing methodologies

118

Business Analysis Manager Resume Examples & Samples

Builds and manages a team (or multiple teams) and directs in the collection and interpretation of business requirements, and participates in the development and review of applications, processes and procedures, workflow analytics, and reporting
Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. Communicates with key stakeholders on the establishment of expectations and priorities, to support business processes
Consults on business cases, referring to scope, objectives, budget, schedule and risk assessment, while considering how these aspects integrate with other business operations
Establishes metrics and processes to ensure that all requirements are fully met

119

Business Analysis Manager Resume Examples & Samples

Proven leader of people (directly and indirectly) and delivering projects objectives
Strong analytical, organizational & time management skills
Demonstrates accuracy and thoroughness in performing work assignments
Must be a strong team player with proven negotiation and collaboration skills
Ability to manage resources without direct authority
Solid decision making and problem solving capability
Strong communication (oral and written) and relationship building skills
Application of six sigma process and statistical tools
Application of project management process and procedures
Knowledge of reporting and analytics tools such as Tableau
Demonstrated knowledge of call center reporting and analytics
Demonstrated experience working in or with a call center
Insurance experience preferred

120

Business Analysis Manager Resume Examples & Samples

Jump onto in-flight project teams- assessing impact to accounting and quickly assimilate the project knowledge and design direction
Represent accounting organizations on projects, working closely with and knowing when to involve the business SMEs
Provide impact assessments on upcoming project proposals for accounting project resources
Provide representation on accounting processes, transactional flows, and financial process and controls to the project
Facilitate requirement sessions, provide requirements for accounting and controls, provide guidance on creating appropriate requirements, and provide appropriate success criteria
Participate in JAD sessions and review technical documentation
Create, document, and approve User Acceptance Test cases, scenarios, and plans. Communicate testing needs with appropriate resources, perform testing as needed, and share results with accounting counterparts
Provide recommendations on when to trade off functionality, and when not to trade off, and communicate to multiple audiences
Communicate and provide options from the project for impacts to policies and procedures that impact accounting organizations
Communicate regularly to business partners the impacts of upcoming changes and project deadlines
Manage risks, issues, and defects and escalate as appropriate
Participate in Portfolio planning and identify areas of improvement for Accounting
Facilitate prioritization sessions for project opportunities and write business cases for approval to convert to projects
Shepherd projects through the funding process, and negotiate with central project management and IT organizations
Advocate for high priority back office sponsored projects
Manage relationships and communications with process owners in back office
Work with the project manager to ensure delivery of the project requirements
5 years+ relevant work experience in Finance and Accounting roles, project execution, or technology– empowering business through robust technology improvements. The ideal candidate will have all three
Solid understanding of ERP and/or financial systems, including the development, implementation, testing, and/or maintenance a suite of accounting systems
Experience managing ambiguity and complexity in unstructured operating environments, while able to navigate in larger, more structured environments
History of balanced decisions about when more process is beneficial
Experience creating ROI analyses to inform project prioritization
Experience and ability to show the transactional flow of multiple back office process areas, and the interest to learn more
Experience in one or more SLDC methodologies, and ability to show how to work within the process
Proficiency with Excel, Word, PowerPoint, Outlook, IE/Chrome, and experience with Visio, MS Project, and SharePoint
LI-GA-KS1

121

Ccb-VP, Business Analysis Manager Resume Examples & Samples

Support CC Sales and Relationship Management Partnerships and Business Strategies that includes ongoing leadership of strategic projects and consistent communication management with CC internal and line of business partners
Engage and support senior leadership in Sales and RM initiatives and impact
Deliver key messages and strategies to Executive Leadership Team within CC
Ability to influence and communicate effectively across all levels of leadership within CC and with LOB partners
Proven success in balancing multiple engagements, projects and initiatives, with a keen understanding of how to prioritize
Lead cross-functional projects that develop tools and processes to: 1) enable productivity and performance; 2) facilitate client interaction, including relevant outreach to CC clients; and, 3) bring to life client performance reporting, program insights, and growth opportunities
Communicate cross-functionally and align with partners to incorporate strategies and actions for penetrating relationships across the business
Demonstrated ability to present in an executive environment
Proven ability to drive projects through thought leadership with minimal guidance
Relevant consulting, project management, or planning experience
Champion of change—proven track record of assessing the big picture, organizing thoughts and a plan of action, driving change through others
Track record of delivery and results—especially in transformative environments where new processes/structures need creation
Proven communication and collaboration skills—enable the success of the team in parallel with contributing individually to deliver value to the business
Proficient in Microsoft PowerPoint, Excel
3-5 years relevant industry experience including strategy development and/or portfolio management
Commercial Card experience/knowledge
Product/process development experience in leading initiatives from concept to delivery on through user adoption
Able to travel up to 10%

122

Business Analysis Manager, Corp Dev Resume Examples & Samples

O Perform detailed financial analysis and build complex deal models for mergers and acquisitions, strategic partnerships and other deal negotiations
O Investment banking/analysis, valuation and financial modeling (2-3 years)
O Bachelors degree or 4 or more years of US military experience
O Advanced financial modeling skills, including prior experience with business forecasting models, merger models, business and securities valuation, accretion/dilution

123

VP Decision Management Business Analysis Manager Resume Examples & Samples

Develop, maintain and improve industry leading targeting and behavioral models that deliver business results that meet and exceed our goals
Continuously improve modeling and strategies by exploring and evaluating new data sources, tools, capabilities and processes
Work closely with internal and external business partners in building, implementing, tracking and improving models and strategies
Graduate level degree in Economics, Mathematics, Statistics, Econometrics, Operation Research, Industrial Engineering, Physics, Artificial Intelligence or other quantitative related field is required. A Ph.D. degree is preferred
Expertise in Machine Learning methods (e.g., Deep Learning, GBM, SVM)
Extensive experience with Python and R
Drive to win and proactive working attitudes, and passion for innovation
Effective communication skills. Strong project management skills
Two to four years of analytical work experience in financial service industry. Experience with credit card analysis or modeling is a plus
Familiarity with C++ and Java and working knowledge of SAS, SQL and other statistical software is a plus

124

Business Analysis Manager Resume Examples & Samples

Demonstrated experience executing metadata management across business and technical data
Demonstrated experience utilizing metadata management tools (i.e., ASG, Rochade, IBM, Collibra, Kalido, SQL server, Podium, Irwin, etc.)
Proven experience maintaining metadata and data for large amounts of complex data environments and ensuring data integrity
Ability to Operationalize data governance policy work and/or formal data lifecycle management processes
Creative problem-solving aptitude (Data issues can be complex and resulting from non-obvious causes, candidate must be able to think laterally to generate solutions with desired impact)
Ability to translate business data issues into solutions to meet multiple business needs; Strong analytical, problem solving, and process management skills
Ability to influence peers and subordinates to modify behaviors and provide support for the adoption of data governance policies and metadata strategy and practices
Ability to be Proactive, posses flexible attitude, willingness to learn new skills; ability to accept ambiguity
Ability to deal with multiple time zones and cultures
Preferable Experience - understanding of message based data schemas such as XML, Canonical models, logical data models or taxonomy

125

Business Analysis Manager Resume Examples & Samples

EProcurement rollout of a total (USD)1.4 billion annual Enterprise Procurement budget which includes all goods and services that are processed through the Procure-to-Pay portal and the business ownership of technology supporting the procurement portal
Identify, evaluate, and capitalize on opportunities to reduce sourcing and purchasing costs by analyzing the organization's buying patterns and developing solutions to improve procurement practices
Work closely with the Implementation lead to provide release management in collaboration with application development and operation teams
Support the rollout and expanded use of the P2P platform (e.g. testing, end user training, education and change management activities, supplier on boarding etc.)
Identify opportunities to increase the leverage of the P2P platform capabilities and processes in partnership with the Operations team
Analyze opportunities for e-enablement, review spend data to determine "good fit” commodities and suppliers for the eProcurement tools and processes
Coordinate, review and approve all regional integration, process readiness and regression testing
Manage and measure Procure-to-Pay program performance against measures and guidelines
8 years of relevant work experience required
Experience with eProcurement implementations and operations
Operational leadership experience, preferably in a Procurement or Health Services setting, required
Experience leading large scale change initiatives required
Demonstrate skill in executive presentation, negotiation, and collaboration required
Competency skills most important for success in this role: Problem Solving, Interpersonal Savvy, Organizational Agility, Conflict Management, and Perspective
General working knowledge of procurement industry cost drivers and familiarity with procurement applications preferred

126

Business Analysis Manager Resume Examples & Samples

Manage a team of business analysts whose responsibility is to become thoroughly familiar with the business or operational processes of a business unit office, so that these can be translated into business requirements for existing or new IT/IS applications
Participate in planning or project meetings in which the application development process is in early stages of defining business requirements. Ensure that the requirements of the client office(s) are thoroughly and completely represented
Conduct or oversee the development of detailed business definition and requirement development and their documentation for multiple applications
Plan, document, manage, and evaluate the performance of subordinate staff. Provide professional/ technical development opportunities through assignments, mentoring, and training opportunities
Ensure that the process of business requirement definition is high quality, is documented, and is consistent with corporate standards of internal controls and auditability
Coordinate with management and staff engaged in application development, coding, testing, user acceptance testing and production to ensure that business requirements are consistently represented and satisfied
At least 10+ years of related work experience
MBA from top business school in finance or related
Bachelor’s degree in engineering, computer science or related
Experience developing multiple API products for B2B industry
Experience developing products in AWS or other cloud infrastructure
Experience in vendor management, market research, benchmarking
5+ years of experience in mortgage or financial industry
5+ years of Product Development/Mgmt experience
Experience in leveraging big data analytics (HADOOP or similar)
Statistical analysis and modeling using R, python, MATLAB etc
Management Consulting background is highly desirable
Knowledge of Lean Product Management is highly desirable

127

Business Analysis Manager Resume Examples & Samples

Manage the yearly budgeting process for investments
Governance of the project spends
Weekly/Monthly review & reporting of actual investment spend status
Review and be part of the new project approval process
Manage ad-hoc analysis and reporting requests from CTI APAC Management, and lead efforts in the analysis and generation of management reports
Work, liaise and coordinate with the Global CTI Investment Management Team, Project Managers, Regional Domains Heads and Team Coordinators, and also operational partners like Finance

128

Ccb-business Analysis Manager Resume Examples & Samples

Liaise with Commercial Card Leaders, PSS’s and RM’s to develop and execute Commercial Card growth strategies
Develop/Coordinate sales and marketing opportunities for Product Sales Specialists and Relationship Managers
Coordinate and shape the management of the Customer experience end to end - from application to underwriting through activation and portfolio growth
Support in driving new sales growth – both in new accounts and spend
Leverage data across internal tools and data bases to target and drive growth
Act as a single point of contact for escalations and problem resolution
Act as a liaison between Product and Sales team
Support the management of Salesforce.com including sales pipeline, process initiatives and analytical reporting requests
Remain knowledgeable of product features and benefits offered to facilitate growth efforts
Coordinate Sales meetings and strategy sessions
Coordinate compliance efforts across Sales and Relationship Management
Meet or exceed quarterly and annual goals
3 years’ Field Sales Support required
Bachelor’s Degree Preferred
Commercial Card experience preferred
Commercial Client Management experience preferred
Working knowledge of financial services concepts, methods, techniques and strategies
Proven track record in the implementation of training and marketing programs in the financial services environment
Ability to effectively present information and respond to question; strong verbal and written communication skills
High level of integrity, energetic, competitive and goal-oriented; outstanding interpersonal, time management and leadership skills
Excellent analytical skills; strong attention to detail and good follow-through
Strong interpersonal skills to interact with both internal and external customers
Proven ability to successfully manage cross functional initiatives
Experience managing multiple projects with competing priorities
Ability to motivate and engage the commitment of others

129

Business Analysis Manager Resume Examples & Samples

Lead forecast, budget, and long range planning (LRP) processes
Analyze financials and key metrics (i.e. actual to forecast/budget/prior year, upside/downside scenarios, trend analysis, etc)
Provide thorough analysis and interpretation of metrics to ensure appropriate actions are taken to affect results including influencing decision making
Develop models to analyze the impact decisions have on profitability
Strong ability to understand strategy and business drivers in order to properly analyze financials and articulate key drivers
Provide reporting and analysis to various functional and business teams such as controllership, strategy, investor relations, external reporting, and various global business teams
Review, analyse and maintain data to support market funding program development, discount structures, all relevant approvals and quarterly market funding reviews
Review and maintain pricing structure in conjunction with Marketing, Product Management and Sales teams. Perform periodic pricing analysis to determine optimum value for business
Co-lead, with the Supply Chain Lead, the Integrated Business Process initiative and represent all finance needs related to the project roll out
Lead and manage any tool roll outs related to financial planning and analysis, eg BI, SFDC enhancements
Optimise SFDC and provide inputs for enhancements for continuous improvement of processes; Produce proactive reports to help the business make informed decisions about the business, such as customer profitability analysis, a report on a page and measures that matter
Work with operations team to review cost, track inventory, and obsolescence
Support monthly Supply & Operational Planning meeting preparation with Supply Chain and Product Management for the Vegetable business; and
Conduct credit reviews for Vegetable customers in line with credit policy
BS in Accounting, Finance or a related field of study
Minimum of 5+ years of experience in a business analyst role
Advanced proficiency with MS Excel
Experience identifying and leading process improvement projects and initiatives
Exceptional relationship building skills and focus on the customer
Solid financial knowledge and ability to interpret general accounting policies
Ability to communicate financial concepts to non-financial colleagues
Ability to collaborate with all levels within a matrix culture to drive results
Demonstrated analytical, critical thinking and problem solving skills
CPA
Previous systems expertise with SAP, and Hyperion related financial systems

130

Business Analysis Manager Resume Examples & Samples

Minimum of 7 years of business and financial process and application analysis in either a business operational or enterprise business systems (EBS) application support role
Collaborative: Ability to collaborate and at all levels and come to decisions with people at all levels
Strong business aptitude: Must be able to work with business and accounting matrix partners and quickly understand business or accounting process changes, and then be able to assess their impact to the enterprise business suite of applications
Ability to troubleshoot and make edits to complex processes: Must be able to clearly identify root causes of issues and make practical suggestions to resolve or enhance processes
Strong Mentor: Has a level of patience and completeness in explaining new concepts; is always -approachable- and is willing to -get involved-, research, and/or train in an effort to ensure that the organization is growing (in terms of its ability to handle new technology challenges
Functional knowledge of Oracle & Hyperion reporting and query tools, especially Data Relationship Manager (DRM), Financial Accounting Hub (FAH), Oracle Business Intelligence, Hyperion Financial Management (HFM), and Hyperion Smart View
Experience in defining financial reporting, business, and/or systems requirements. Preference given to candidates who have developed these skills within a Financial Services or Insurance industry
Excellent knowledge of PC software, including Excel, Access, Word, Project and/or other common spreadsheet, database, and desktop applications
Highly accountable for the effectiveness, quality and timeliness of project requirements decisions
A diverse knowledge of healthcare financial data architecture and familiarity with data models utilized to support accounting/financial reporting
Knowledge of healthcare industry, healthcare products and the operational, business and financial reporting models associated with them
Is a change agent helping the organization at all levels, from teams to programs to enterprise, identify and achieve continuous improvement objectives
Highly developed analytical, synthesizing, and problem resolution skills

131

Business Analysis Manager Resume Examples & Samples

Minimum of 5-7 years of experience in business analysis or project management
Minimum 3-4 years managing direct staff
Experience with Agile/Scrum concepts and tools
Sound understanding of insurance loss, expense, growth and efficiencies
Advanced knowledge of Business Analysis practices as outlined in the BABOK (Business Analysis Book of Knowledge)
Demonstrated ability to partner successfully with cross functional technical and business teams
Established executive presence Analysis of data, processes, patterns and trends
Effective communication both formal, informal, written and verbal
May require occasional traveling
Business Risk analysis Solution Development Strategy Planning
Able to facilitate and actively take part in meetings and conferences and communicate effectively
Capable of composing reports and high level technical explanations

132

DM Business Analysis Manager Resume Examples & Samples

Identify key strategic questions for businesses, challenge current business strategies and quantify, analyze and suggest different alternatives
Analysis and structuring of strategic initiatives (i.e. generating content that can assist businesses in implementing initiative proposals)
Project management as requested by businesses (i.e. internal consulting) to grow or find efficiencies
Assessing and comparing various consulting firm engagement proposals, identifying which of them are better aligned with Citibanamex needs and overall strategy and ultimately issuing a recommendation to the party requesting guidance on the subject
Develop analytical content that allows Citibanamex CEO to validate or reject hypothesis regarding the banking business in Mexico, based on Mexican Bank Association meetings and its annual Convention
Identify opportunities for LATAM region, analyzing possible synergies between businesses and clients, and sharing best practices with other businesses in the region
Being able to synthesize information both orally and in writing
Ability to successfully communicate complex ideas
Ability to be persuasive based on facts and analysis
Desire to learn about new businesses and issues
Proven leadership capabilities and influence over colleagues and peers
Ability to build new relationships with internal and external counterparts
Ability to understand complex business scenarios and submit sensible recommendations

133

Business Analysis Manager, CPG Finance Resume Examples & Samples

Develops innovative approaches to complex problems and situations. Conducts research including external benchmarking and utilizes statistical tools and scenario analysis to guide sound financial business decisions
Works with cross-functional teams to set targets and deadlines, develop plans, conduct analyses, measure results and improve processes. Consults with senior management to present data, propose solutions and identify opportunities for improvement
Advanced Excel, statistical analysis and financial modeling ski
Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities

134

Business Analysis Manager Workforce Management Resume Examples & Samples

Perform continuous labor analysis, understanding key drivers of performance (e.g. sales volumes, scheduling effectiveness, overtime analysis, labor budget analysis, staffing). Effectively communicate performance to channel leaders, and identify risks and opportunities
Partner with channel leadership to execute key operational initiatives. Work closely with internal clients to understand business issues, and incorporate them into business and labor models
Perform comprehensive labor analysis to aid in decision making and evaluation of initiatives, including scenarios and sensitivity analyses across a range of options. Perform post-mortem analyses to determine effectiveness of strategic decisions
Demonstrate strong competency and comfort working with and analyzing large sets of data to assess trends for performance improvement initiatives. Perform data mining as needed to support analyses and drive key insights
Create and implement change management strategies that increase employee adoption of changes as a result of new system or process modifications
LI-RD-AR1

135

Business Analysis Manager Resume Examples & Samples

Be able to take technology jargon and convert it into a comprehensive story that be presented to C-suite leadership
Provides coaching, direction and leadership to the technology senior leadership team to help them manage their P&Ls to achieve business results
Mentor senior financial analyst with the continued evolution of the financial planning and analysis process
Create executive level presentations that will help with storytelling
Experience/background in supporting technology organizations preferred, but not required
Ability to problem solve and create ways to work smarter
Ability to work with a large amount of data
Advanced skills in Microsoft Excel
Ability to set priorities and meet deadlines in a fast-paced and changing environment
Advanced financial modeling skills (i.e. Cash Flow Modeling)
Working knowledge of financial and management accounting principles

136

Senior Business Analysis Manager Resume Examples & Samples

Ability to analyze, model and explain complex supply chain, manufacturing and customer support processes
Ability to perform and explain root cause analysis for complex manufacturing and supply chain systems
Ability to convey and explain conclusions from technical analysis to non technical audiences
Proven ability to prioritize competing needs of multiple, rapidly evolving initiatives
Excellent verbal and written communication skills including the ability to effectively explain technical issues to non technical audiences
Able to work independently with limited supervision
Demonstrated experience applying linear programming, integer programming, and/or discrete event simulation to real world problems
Ability to self service data retrieval and assembly using SQL
Experience with enterprise level planning problems
Ability to design new technical solutions to enhance existing reports and tools
Ability to analyze data and present findings and recommendations to Senior management
Proven ability to conceptualize from big picture down to detail level
Proven ability to work effectively with Senior and Executive level management
Preferred Qualifications
Familiarity with Lean Manufacturing Principles
Experience with inventory and supply chain optimization
Exposure to enterprise scale planning environments (e.g. APO, JDA)
Wireless industry experience

137

IT Business Analysis Manager Resume Examples & Samples

Staff, manage, mentor business analyst team by focusing on deliverables and objectives that are collaboratively owned
Ensure BAs have appropriate understanding of business needs, provide clear and accurate definition of requests and documents processes and needs in logical, detailed artifacts
Responsible for ensuring requirements gathering/documentation progress against agreed timelines and plans for assigned projects
Partner with PMO and other cross functional IT leaders in establishing and implementing requirements capture and management methodology and associated governance tools - constantly seeking better processes and more efficient methods
Evaluate resources and budget to ensure financial and operational objectives are met
Develop and manage a flexible staffing model including resource models, vendor management, financial management at the functional and project level
Provide support and/or direction to project and program manager(s) in overcoming hurdles and moving projects forward by proactively mitigating open issues and project risks; maintain consistent communication channels between all vested parties (steering committee, business sponsors, IT stakeholders, project team, etc)
Play a supporting role to help local businesses execute their business strategies; collaborate with business units on their assumptions on how they will successfully execute their plans; analyze business objectives of the stakeholder and develops solutions to their business issues
Build positive, working relationships with business stakeholders, IT team members and executives across the enterprise
Contributes to the development of the department annual plan and budget
Bachelor’s Degree in Computer Science/Management Information Systems, and/or 5 -7 years related work experience
5-7 years’ experience eliciting and documenting requirements, including business requirements, functional requirements & technical requirements
7+ years of organizational leadership/management experience
Experience working in complex, distributed business preferred
Certified Business Analysis Professional (CBAP) preferred
Six Sigma, Lean or other TQM certification a plus
Possesses capability to motivate and align a team for optimal performance
Sustainability to influence and negotiate business needs while maintaining information technology best practices
Understanding of Agile Software Development Methodology
Knowledge of Project Management methodologies
Experienced in on-demand collaboration utilizing online meeting and web conferencing applications
Demonstrated ability to multitask, manage simultaneous projects and shift priorities based on business needs
Able to utilize a computer for word processing, email communication, and preparation of documents and presentations
May require sitting for extended periods of time

138

Business Analysis Manager, Retail & Direct Resume Examples & Samples

Gather complex data inputs from multiple sources, both internally and externally. Identify new data sources that will enhance business outcomes and support strategic and tactical objectives. Provide insights on trends and drivers behind the results and prepare reports on findings
Assesses the needs of the business, prioritize projects and drive new reporting requirements to completion. Work cross-functionally as needed to enable data architecture and solutions that best meet the analytics and reporting needs of the business. Drive clarity or requirements and ensure delivery meets agreed upon requirements
Identify and communicate key insights to leadership team based on reports and analysis
Work cross functionally in order to proactively and systematically identify and implement any enhancements to reporting and analytics processes
May assume project/initiative responsibility
Complete complex ad-hoc research, analysis, and reporting. Serves as a subject-matter expert on the team
May provide guidance to more junior employees or act as a team lead
5+ years’ experience mining data and developing reports using a variety of reporting/analytics software packages with an aptitude for learning new reporting software packages
Strong technical and analytical skills with the ability to think creatively and develop new solutions
Ability to work independently with limited supervision and manage multiple priorities
Able to build strong cross-functional relationships
Legally authorized to work in the United States
High School Diploma or GED
Pre-employment background screen

139

Business Analysis Manager Resume Examples & Samples

Acts as the lead business analysis facilitator within the IT organization, acting as a bridge between the Digital Banking and IT groups, and is accountable for a technology solution that supports the business request or opportunity and is based on the enterprise architecture
Leads the effort to determine the process and requirements management methodology practices. The role oversees the effort to ensure that the methodology and quality standards are being met for each party
Management of team resources, which includes coaching, training & development and performance management
Oversees the design, modification and creation of business processes and/or technology enhancements used to implement the business/technology solutions. This is done through research and fact-finding combined with a basic understanding of applicable business processes, systems, and industry requirements
Serve as a subject matter expert on organization architecture and technical platforms
Minimum 6 years previous experience in business analysis, requirements gathering, functional specification and design
Minimum 6 years prior people management experience including personnel development, reviews, and coaching

140

Business Analysis Manager Resume Examples & Samples

Minimum 7 – 10 years of professional work experience, with 6+ years of experience in a leadership and management type role, and 6 - 8 years Data Management and Analytics experience or any combination of education and experience
Demonstrated, applied experience in data management, agile operations, analytics, reporting, data warehousing and data mining
Demonstrated core project management skills including project planning, scope management, issue and risk management, resource planning, financial management, etc. (Preferably Project Management Certified)
Strong problem-solving, critical-thinking skills, strong business acumen and the proven ability to effectively articulate business objectives
Sound understanding of Agile Methodology
Experience with SQL (logical/physical data model, canonical structures, etc.)
Experience with ETL, ELT technologies
Experience with Big data, data lake, structured, unstructured, domestic and global data
Experience executing metadata management across business and technical data
Strong facilitation/presentation skills-comfortable presenting to senior leaders in the organization
Strong passion for and dedication to anticipating and meeting the expectations and requirements of customers
Excellent ability to develop and build teams by assessing quality talent and motivating/inspiring others
Proven ability to work across functional boundaries and build partnerships across the organization
Proven ability to shape, develop and execute on a business vision
Demonstrated ability of managing through systems and measuring work
Bachelor's degree in Business

141

CCB Oversight & Control Business Analysis Manager Resume Examples & Samples

Interact extensively with CCB O&C Senior Leadership to drive executive level presentations, reporting, and analysis for review with CCB Senior Leadership including the CCB CEO, CCB LOB CEO’s, and other CCB Senior Business Leaders
Lead the development and coordination of comprehensive analyses across CCB O&C Programs through partnering with CCB Central Support and LOB Control Teams
Partner with the CCB O&C Production Support Lead on the development and implementation of a Data Governance Strategy for CCB O&C
Lead and influence in a matrixed reporting model. Work effectively with employees at all levels, from senior executives to staff employees
Demonstrate thought leadership in designing innovative strategies to solve business problems
Ensure adherence to 3 reporting tenets – (1) ensure accurate, complete, and timely data, (2) deliver thorough business and data analytics, and (3) produce effective and clear reporting
Bachelor's degree in Business, Computer Science, Engineering, Accounting, Finance, or other business related field; MBA or CFA a plus
7+ years of experience in financial services industry, with specific experience in Oversight & Controls, Operational Risk, Risk Management, Business Management, Audit, Compliance, Finance or other controls related area
5 years of experience with business analysis, executive reporting development, executive presentations, data management / governance, and advanced analytical skills
Problem solving skills: Ability to rapidly learn an unfamiliar process, structure and scope complex problems, apply a range of analytical tools, gain and synthesize insights, and develop actionable recommendations
Analytical skills: Highly analytical, with experience in defining analytical approaches and collecting, analyzing, and synthesizing data from multiple sources to develop actionable solutions
Project management skills: Ability to manage work streams, create workable work stream plans and execute on such plans. Must be able to meet commitments and balance competing priorities
Advanced PowerPoint and Excel skills; Experience with SharePoint and Access a plus
Experience using O&C tools desired (FORCE, Phoenix, ITRC, etc.)
Experience extracting data using BI Tools a plus (Access, Cognos, Business Objects, SQL, etc.)
Self-motivated & confident decision-maker with strategic orientation and the ability to demonstrate leadership, challenging and influencing change where necessary
Collaborative team player able to develop meaningful and effective working relationships with fellow colleagues
Excellent organizational skills; ability to manage multiple assignments and meet tight deadlines within a matrixed reporting environment

142

Senior Business Analysis Manager Resume Examples & Samples

Bachelors or equivalent degree in Business, Computer Science, Statistics, Mathematics or related field of study
Excellent SQL (ANSI, Teradata, SQL Server) skills
5-8 years of relevant experience, with a demonstrated comfort level in analyzing large sets of data, and proven experience with financial modeling and business case development
Expert skills in Excel and PowerPoint required
Ability to create executive-facing narratives, meet tight deadlines, work on projects independently, and be self-motivated
Possess strong analytical, decision making, problem solving and organizational skills with excellent verbal and written communication skills
Passion for solving business problems with analysis. Successful track record of solving business problems with analytics
Inspiring influencer
Desired Qualifications
Strategy Consulting Experience
Strong statistical skills and project management skills
Ecommerce or Telecommunications experience

143

Business Analysis Manager Resume Examples & Samples

Demonstrated experience with Reference data projects and programmes utilizing tools such as Infosphere, Health Language, Collibra, Talend, ASG, Rochade, IBM, Collibra, Kalido, SQL server Web Portal, and/or Podium
Ability to plan and prioritize own work effectively to achieve set end results; excellent attention to detail
Good oral and written communication skills
Possess a proactive flexible attitude, willingness to learn new skills; ability to accept ambiguity
Ability to influence peers and subordinates to modify behaviours and provide support for the adoption of data governance policies and metadata strategy and practices
Demonstrated experience maintaining reference and data for large amounts of complex data environments and ensuring data integrity, 2 years
Demonstrated experience operationalizing data governance policy work and/or formal data lifecycle management processes
Experience as Subject matter expert for a business glossary or modelling application; providing guidance and training to customers, stakeholders and others on the team

144

Business Analysis Manager Resume Examples & Samples

The Enterprise Data Management (EDM) team is hiring a Data Governance Analyst to work on next generation enterprise data governance processes
The work involves development and implementation of policy standards / guidelines, workflows, and metrics for audit / compliance reporting of data created, maintained, and used within enterprise data assets
The Data Governance Analyst will collaborate with business and technical Subject Matter Experts and EDM's Data Standards, Data Quality, and Metadata Centers of Excellence teams to ensure the overall success of Data Governance initiatives
Perform all duties necessary to assist in the implementation of CELERITY Data Management policies that enable the compliant execution of CELERITY's Data Management Strategy across the enterprise
Develop policies and procedures, best practices, business requirements, and related knowledge content
Serve as liaison between data governance / data policy workgroups and business operational stakeholders to ensure enterprise and business coverage of data management policies and procedures, including implementation of baseline and ongoing compliance assessment and monitoring of gaps, risks, and mitigating / corrective action plans
Facilitates review of operations systems and procedures, recommends improvements for policy changes and controls, and monitors implementation and effectiveness
Experience operationalizing data governance policy work and/or formal data management/information lifecycle management processes
Knowledge areas
Health Care terminology, concepts, and value chain; CELERITY processes and systems
Data governance, data policy, data privacy, and data security
Data management and delivery (SDLC/Agile development, data requirements, data modeling, system design, production support)
Data quality management (issue management, root cause analysis, data quality improvement)
Metadata management
Technical skills
Data requirements, analysis, modeling, and design
Strong SQL skills, ability to use a range of querying tools (TOAD, MS Access/Excel, SAS, etc.)
Querying in a Non-SQL environment
Big Data, Metadata, Data Quality, Data Governance tools
Professional skills
Documentation, presentation, and communication skills, specifically catered to developing policies, procedures and other forms of knowledge management content
Strong business, analytic and synthesizing skills; superior process management and problem-solving skills; ability to translate business data issues into solutions to meet multiple business needs
Strong business acumen with proven ability to leverage knowledge base to quickly come up to speed in new business areas and new types of projects; ability to understand details and see the wider picture
Creative problem-solving aptitude; data issues can be complex and resulting from non-obvious causes, candidate must be able to think laterally to generate solutions with desired impact; ability to support, create and drive improvement opportunities and change
Organizational and project management skills - able to effectively manage through the various internal functions and organizations; ability to plan and prioritize own work effectively to achieve set end results
Ability to influence peers to modify behaviors and provide support for the adoption of data governance policies and data management best practices; strongly committed to team-building and end to end process; team player with proven ability to foster collaboration, value others perspectives, and manage relationships within a matrix organization; ability to gain consensus / support / buy-in for organizational proposals with cross-functional teams
Comfortable working across several initiatives at the same time; ability to multi-task and deliver results in ambiguous circumstances
Organizational innovator - brings forth opportunities to improve productivity
Proactive flexible attitude and adaptability is a must, willingness to learn new skills; ability to accept ambiguity; ability to deal with multiple time zones and cultures

145

Business Analysis Manager Resume Examples & Samples

MBA or equivalent work experience required
5 years of related work or academic experience focused on financial modeling, business analytics, business strategy, engineering, operations research, math and/or related fields
Expert excel and power point user; experience with statistical computing software such as SAS, R, or SPSS a plus
Familiar with at least one structured programming language (e.g. SQL, C, Java, etc)

146

Business Analysis Manager Resume Examples & Samples

Communicate with clients on requirement; understand business and requirement, as a connector between client/US BA and development team
Create and review use case / test case according to business requirement, conduct user acceptance testing
Understand technology, design and implementation skill, can describe requirement as the way developer understand and answer the questions if local devilment team has
Minimal 7 years working experience in an IT company
Minimal 3 years of BA working experience
English speaking is a mandatory
Working experience in an international company

147

Business Analysis Manager Resume Examples & Samples

Minimum 5 years of experience in health care analytics/information management role
Possesses core managed care business knowledge and strong understanding of health care data systems which support core functions including applications for claim payment, medical management, enrollment & eligibility, network and provider contract administration and reimbursement
Technical sophistication with relational database concepts and applications, analytic data development and decision support tools (ex. SAS, SQL, MS Access/Excel, Toad)
Excellent communication skills (written and verbal) and organizational skills
Exhibits a strong customer service focus with demonstrated ability to resolve business issues creatively

148

Planning & Business Analysis Manager Resume Examples & Samples

Value and team-based leadership
An open and engaging working environment
A wide range of international career opportunities
Opportunities for personal and professional growth in a dynamic environment
Provide business support for ongoing initiatives
Manage the APMT input for capital allocation
Manage the financial Target and quarterly Rolling Forecast process in order to drive business performance
Perform quarterly investment reporting in close coordination with the BDV team and business portfolios
Prepare external reporting for the investor community as well as internal reporting for APMM Board of Directors as well as APMT senior management
Contribute to the Quarterly Business Review towards the Executive Board
In close coordination with the central systems team maintain the APMT financial forecasting in OneStream including continuous review of accounts and dimensions to fit business needs

149

Business Analysis Manager Resume Examples & Samples

Detailed knowledge of industry risk management frameworks
Knowledge of risk data, risk reporting and risk analysis
Ability to communicate at all levels within the organization
Excellent verbal and written presentation skills
Able to synthesize complex tasks into understandable pieces and communicate them to all audiences
Has familiarity with an ERM organization
Has familiarity with a Governance, Risk, and Compliance Technology

150

Business Analysis Manager Resume Examples & Samples

Sets team direction, resolves problems and provides guidance to members of own team
May oversee work activities of other supervisors
Adapts departmental plans and priorities to address business and operational challenges
Influences or provides input to forecasting and planning activities
Product, service or process decisions are most likely to impact multiple groups of employees and / or customers (internal or external)
5+ years healthcare experience with federal, state / local or managed care organization
Process mapping / documentation experience
3+ years Business analysis experience
Excellent verbal communication and facilitation skills both in-person and virtually
Excellent written communication skills including detailed business requirements
Intermediate or greater level of proficiency with Microsoft Office tools
3+ years of experience process mapping
Experience managing team of professionals
Demonstrated experience with process improvement projects
Healthcare insurance experience
Previous work experience with behavioral health
Previous work experience on a fraud, waste, and abuse team
Expert proficiency with Microsoft Office tools (Excel, Word, SharePoint, Access, Outlook)

151

Business Analysis Manager Resume Examples & Samples

Supports overall CAC alignment and payment cycle processing, including cycle production checkout
Ensures CAC alignment and payment calculation accuracy within SAE (Structured Analytics Environment)
Key participant in creating, executing and validating monthly production checkout, with focus on automating process where possible
Prepares detailed ad-hoc reporting on CAC and alignment payment data
Uses research skills to analyze data for policy/operations decisions and root cause analysis
Assures quality and integrity of data collected, analysis performed, and reports generated
Comfortable working with different systems and accessing various sources of data
Provides expert consultation on data availability, content and quality
Collaborates with IT partners to ensure new development, enhancements or fixes meet business needs. This includes writing requirements, actively participating in system design reviews, reviewing test evidence, and participating in status meetings
Ensures that major requirements are addressed and that solutions are incorporated into the business and system workflow
Works effectively and efficiently on multiple tasks and deadlines and produces high quality results
Has the ability to adapt within an environment which requires constant technical skill development and expansion of business expertise
Bachelor’s degree or master’s degree in business, finance, economics, health administration, statistics, mathematics, or equivalent training and mastery

152

VP, DM Business Analysis Manager Resume Examples & Samples

Manage Balance Consolidation (Balcon) programs and responsible for delivering against Balance Growth goals
Collaborate with cross functional partners to identify actionable customer insights based on internal and external customer behavior and financial data
Perform profound P&L analyses with advanced analytical and statistical skills to deliberately design tests and optimize strategies
Develop sound program impact forecasting (both financial impact and customer behavior) and track program impact over time in order to build knowledge about how each treatment impacts the portfolio dynamics
Continuously improve program efficiency through test and learn on targeting and offer strategy to deliver business results that meet and exceed our goals
Track program impact over time in order to build knowledge about how each treatment impacts the portfolio dynamics. Be able to identify root causes for forecast to actual variance
Work closely with business partners in Decision Management, Risk Management, Marketing, Finance, Legal and Compliance
Communicate clearly and effectively to business partners and senior leader
Working experience in an quantitative field, Financial/Credit Card industry preferred
Strong analytical thinking, practical problem solving abilities, and partnership skills
Willing to learn and can-do attitude
Experience in segmentation, modeling, and optimization. Know-how on analytic tools ((SAS E- miner, Knowledge Seeker, SPSS, R, etc.) and methodologies (regression, CHAID, simulation, etc.). Big data and machine learning experiences are strongly preferred

153

Business Analysis Manager Resume Examples & Samples

Act as a liaison for a line of business or region
Engage with stakeholders, to organize, identify and analyze needs
Establish partnership with stakeholders, influencing and negotiating scope and requirements
Provide innovative recommendations for process changes and/or technology-enabled solutions
Champion demand prioritization and lead governance forum
Create and update business intelligence roadmap and communicate progress
Manage multiple mid to large size projects within the roadmap
Lead the formation of project decision-making bodies (sponsors, committees)
Create project plans and communicate progress
Lead project team in gathering and documenting requirements
Lead development team and technical lead throughout software development lifecycle
Evangelize solutions by conducting demo, training and roadshow
Master or Bachelor degree in Computer Science, Engineering, Mathematics or Statistics
Minimal 12 years’ experience in Business Analytics, Data Warehouse Management, and have proven track record in delivering large size business intelligence and advanced analytics solutions
Minimal 8 years’ experience in project management role. Experiences in Program Management would be an added advantage
Excellent communication skills. Ability to capture implicit needs and translate into tangible actions
Strong business acumen skillsets, and experience engaging internal and external stakeholders
Experience working across cultures in Asia Pacific, and fluent in at least one Asian language
High technical proficiency in Business Intelligence tools and up-to-date on latest product features
Experience in business intelligence and advanced analytics solution architecture
Familiarity with Agile Project Methodologies
Experience in the area of analytical thinking, problem solving, and data mining algorithm research would be an added advantage
Passion in driving quality process and quality output

154

VP Decision Management Business Analysis Manager Resume Examples & Samples

Develop, maintain and improve industry leading targeting and behavioral models to help delivering business goals
Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate effectively to business partners and senior leaders all findings
Improve modeling and strategies by exploring and evaluating new data sources, tools, capabilities and processes
Work closely with business partners in building, implementing, tracking and improving models and strategies
Bachelor level degree in Economics, Mathematics, Statistics, Econometrics, Operation Research, Industrial Engineering, Physics, Artificial Intelligence or other quantitative related field is required. A Ph.D. degree is a plus
Familiar with Machine Learning methods (e.g., Deep Learning, GBM, SVM)
Experience with Python and R
Effective communication skills. Good project management skills
Experience in credit card modeling is a plus

155

Pricing & Business Analysis Manager Resume Examples & Samples

Implement year annual pricing activities for the Hub Thailand
Maintain master price list and govern the overall price structure and related commercial structure
Long-term part and services plan and regular review
Proposal for the part discount and strategic of the discount base on company policy and authorization
Ensure the timely report for the part and services sales and Gross Profit analysis for the all level
Responsible to prepare and pre-analysis of sales report to management
Coordinate with counterparts in TH and regional head office
Perform Ad Hoc projects/tasks assigned
Manage and monitor pricing team to work more effectively
Guide communication activates to the related functions
Lead and support the team on any bottle next issue
Bachelor degrees
Knowledge of price management, strategic formulation and Gross Profit analysis
3-5 years’ experience in pricing/Marketing/Finance/Accounting or similar business
Good technical and analytical skills
Experience in automotive will be advantages
Ability to work as a team based environment
Detail oriented, reliable and organized
Able to work under pressure under tight deadlines
Good command of English and Thai language both written and spoken in business level is a must

156

Business Analysis Manager Resume Examples & Samples

Supports CIMA Leaders by providing process/project management advice, counsel, and decisions
Partner with the Master Data and Metadata Leadership to project manages the Metadata portfolio of work requirements and priorities as well as how it aligns to their strategic roadmaps
Manage resource profiles to meet business expectations and budget requirements
Continually identify and implement processes and influence tool efficiencies, to improve workflow and data quality
Establish and execute on business policies, standards and procedures to ensure end to end operations within the committed time and budget
Develop organizational strategies by identifying and researching master data including reference data management approaches; contributing information, analysis, and recommendations to organization strategic thinking and direction; establishing overall data management objectives in line with organizational objectives
Effectively partner with the data lake team to assist with forecasting, and anticipating requirements, trends, and variances; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances
Work with the resource managers to monitor resource capabilities and arrange for coaching, training or resource adjustments from master data and/or reference data tool usage perspective
Facilitate and guide the development of metrics, structure of studies, benchmark initiatives, and data collection methodologies in support of business requirements
Define and consult on measurement strategies, tools, scorecards and surveys across organization
Lead medium to large, complex projects/initiatives, often involving multiple internal and external constituents and matrix partners including different business segments, several functional operational areas and various vendors and partners
Build and maintain relationships with stakeholders to stay abreast of business and technical team needs and to communicate master and reference data management priorities and initiatives

157

Logistics Business Analysis Manager Resume Examples & Samples

Manages discrete projects to identify gaps in our Transportation reporting systems, design system solutions, and manage execution of those solutions
Develops performance metrics and actionable reports that monitor and measure internal, third-party, and carrier performance against company goals
Leverages own expertise as well as existing tools and the expertise of Operational partners
Communicates clearly with Operational partners to translate their business requirements into executable specifications
Develops metrics and models to forecast and measure the financial or service impacts of operational initiatives
Creates ad hoc queries and reports or provides quantitative data to meet data needs of the business unit or department
Coordinates regular and emergency database maintenance and data accuracy audits to keep information up to date
Prioritizes, processes, and documents data change requests
Creates data interfaces to ensure that data accurately transfers between multiple systems and applications
Identifies and communicates change impacts to groups inside and outside the Company sharing responsibility for system data
Educates and provides ongoing training for end-users on programs, procedures and data attributes
Works with team to sequence workload and prioritize resources in alignment with team strategy and goals
Subject matter expert and cross-functional liaison between Starbucks business units, supply chain operations, Finance, and IT
Education (minimum education level, degree or certification necessary): Bachelors
Skills (minimum skills required)
Experience developing and automating functional/business processes to support end users (5 years)
Expert with Microsoft Excel, SQL (Structured Query Language), and Tableau. (5 years)
Database management: experience maintaining large amounts of complex data and ensuring data quality via relational databases (3-5 years)
Transportation business analysis manager
Performance metrics development and root cause analysis (3-5 years)
Project management: experience managing discrete projects (3 years)
Education (ideal education level or degree): Master’s degree in Business, IS, or Supply Chain or equivalent experience
Skills (ideal)
Experience with OTM (2 years) and R (2 years)
Order management system(s) (2 years)
Years of experience in specific field or utilizing designated skills (minimum needed to be qualified)
Supply Chain operations experience (warehousing/transportation) strongly preferred (2 years)
Transportation Management System (2 years)

158

Business Analysis Manager Resume Examples & Samples

Product management for a reporting tool using an agile development and delivery practices
Strong relationship management and stakeholder management skills is critical
People management/team management skills required
Experience with executive level Management Reporting using a Tableau Reporting environment
Experience with Executive Management, FHFA scorecards, reporting and BI best practices
Experience assisting key stakeholders on tools, templates and framework methodology for metrics, KPIs and reporting
Experience overseeing projects, initiatives and daily operations related to: assessing reporting governance processes, collecting, documenting and prioritizing reporting requirements, managing the system development/enhancement lifecycle from business and systems requirements analysis through development; testing, quality assurance, post-deployment support, managing the business processes, systems and data

159

Now Brewing Business Analysis Manager Resume Examples & Samples

Lead financial analysis for determining net present value (NPV), return on investment (ROI), internal rate of return (IRR) and profit loss (P&L)
Quantify opportunities and risk and recommend alternatives
Provide strategic and tactical recommendations to senior management
Conduct research including external benchmarking and utilizes statistical tools and scenario analysis to guide sound financial business decisions
Provide coaching, direction and leadership to team members in order to achieve business results
Review new business proposals, identifies issues, risk and opportunities
Execute financial due diligence and explains ramifications of findings and recommendations for project progress
Work with cross-functional teams to set targets and deadlines, develop plans, conduct analyses, measure results and improve processes
Consult with senior management to present data, propose solutions and identify opportunities for improvement
Deliver process improvement solutions

160

VP-business Analysis Manager Resume Examples & Samples

Coordinate the identification and prioritization of project demand for CCB Operations
Utilizes direct and in-direct influencing skills to drive progress, track/monitor/report investment activity
Communicates with management regarding progress and issues through formal and informal conversation and through written presentations
Ensures consistent business practices are implemented and standard management reports are produced
Partners with the broader team to continuously evolve and improve our access to data and reporting functionality
Help stakeholder prioritize work on the basis of readiness, resource constraints and execution risks
Evaluate current processes and delivery methods and make recommendations to the Ops Program & Demand Management Leadership Team on ways to improve and streamline our underlying operational process. Rethink process to dramatically improve efficiency and effectiveness
Be forward looking and extend Ops P&DM Demand/Resource planning horizon (18 month plan)
Partner with CCB IT to align demand to resource capacity
The maturity, presence and refinement to interact with all levels of management
Willing to take ownership and build out role to drive additional business value
Ability to quickly learn the CCB Operations businesses and build trust-based relationships
Thought leader with practical decision making ability that will deliver precise, accurate and detailed information while operating within corporate guidelines
Outstanding interpersonal, influence and communication skills that foster good relationships promote collaboration and inspire others
Ability to see problems as opportunities and to manage well under pressure; deals with ambiguity, with a bias toward simplicity and action
Confident and willing to question conventional wisdom
Must be able to handle multiple projects and competing deadlines; manages the standard use of tools and templates to facilitate project planning and governance across the organization
Experience in analyzing, reconciling, communicating, preparing and managing financial reporting and budget processes
Strong data and analytical skills, with comfort in drawing sound, analytically-based conclusions, even when faced with imperfect information and uncertainly
Strong blend of technical capability, problem solving , change agent and business savvy
Highly consultative and collaborative. Demonstrated ability to marshal resources across various lines of business to deliver against goals
7-10+ years of overall experience with a strong background in project management, business re-engineering, analytics, strategy, and finance
Bachelors Degree or equivalent work experience is required
Experience using MS Word, Excel, Access, Power Point. Oracle APEX knowledge a plus

161

Business Analysis Manager Resume Examples & Samples

Assisting in the development of CIMA Work Intake Standards ( Project, Non Project (Enhancement/PS), Incidents, l Break Fix)
ServiceNow Reporting Specialist focused on leveraging the tool to deliver standard and consistent reporting to support the operational and strategic reporting needs across CIMA
Participating in Requirement Gathering sessions with the Clients with a focus on aligning business requirements with tool and work intake standards and capabilities
Focus on Out of the Box Alignment
Participate in Development Design Sessions, User Testing and Training/Communication/Change Management Sessions
Support client training and provide educational literature to help ease the client's transition following implementation
This is a dynamic role which will require handling multiple projects concurrently while working closely with key internal stakeholders and clients
Ability to manage multiple priorities and in a matrix environment
Previous experience with customer facing roles is preferred
Strong communication skills – written, oral and listening
5+ years’ experience in, client services or client management type role
2- 5 years’ experience in a client facing role
Has participated in a matrixed project team
Demonstrated ability to facilitate the translation of business requirements
Has participated in the successful delivery of third party solutions
Has exceptional facilitation skills
Strong written and oral communication abilities
Ability to think conceptually and articulate challenging business concepts to different audiences
Experience with the ServiceNow Tool Suite

162

Business Analysis Manager Resume Examples & Samples

Bachelor of Arts / Science degree in business. Masters in Accounting or MBA ideal
A high degree of creativity and innovation, with proven examples of applying knowledge, experience, and judgment to ambiguous problems
Strong quantitative, analytical and problem solving skills; must be very comfortable with data
Strong consensus building skills between business and technology partners
Be detail-oriented and believe that details matter greatly to the success of the solution
Strong interpersonal, communication, and presentation skills

163

Business Analysis Manager Resume Examples & Samples

Responsible for setting and maintaining high level strategy on Digital/IVR capabilities to mitigate demand and improve customer experience for FCD Operations
Business owner for design and refinement of charters and business requirements for IDMS self-service features
Responsible for partnership with data and analytics teams to size business benefit opportunity tied to self-service capabilities
Responsible for working with Agile project management and development teams to appropriately prioritize features/stories through the product backlog
Responsible for change control design/acceptance and associated partnership with IT
Provide data, analytic and project support for key business initiatives
Development of collaborative relationships with stakeholders across Chase(including Digital, Risk, Legal, Compliance, Operations, Digital Strategy and Finance)
Design and facilitate insightful and powerful presentations for leaders across all levels of CCB and CCB Operations to gain commitment to the Self Service roadmap
Collaborate with Operation managers to fully understand their business areas and partner to identify and design digital features to improve the FCD Operational Processes
BS/BA degree or above
Strong conceptual thinking abilities along with exceptional analytical and problem solving skills
Exceptional interpersonal and communication skills (both written and verbal)
Ability to work under pressure, handling multiple tasks/projects and prioritizing to meet deadlines
The role can be demanding on work schedule and would require flexibility on extended hours if necessary
The role requires the employee to operate from office location

164

Rohq-cti-business Analysis Manager Resume Examples & Samples

This role will provide management reporting and financial analysis support to the Global Infrastructure Service Delivery team
This function will be responsible to centrally produce and continuously develop monthly operational reports for the Global ICG Infrastructure Service Delivery (ISD) group
Functional Knowledge such as Financial Performance, Estate Management, Chargeback, IT Strategy, Project Health, Risk Management, Project Delivery, Service Quality
Business Expertise such as Risk and Problem Management; Business Strategy; Organizational Strategy and Alignment
Excellent Interpersonal skills to be able to communicate and manage others through influence
Working knowledge of the Enterprise Infrastructure Technology Stack: Client Facing as well as Application Hosting/Datacenter Technology
Expert knowledge of office productivity software is required to deliver required analysis and reports to internal and external stakeholders within tight timelines
Competency in navigating through complex organizational processes and developing strong working relationships with other regions. Ability to take initiatives to simplify and improve processes where required

165

Rohq-cti-business Analysis Manager Resume Examples & Samples

Advanced knowledge in MS Office applications as well as programming background especially in SQL and VBA as efficiency and timely delivery is important
Technical background to be able to adopt new tools as required by the automation agenda
Business Expertise such as Risk and Problem Management, Business Strategy, Organizational Strategy and Alignment
Competency in navigating through complex organizational processes and developing strong working relationships with other regions
Ability to take initiatives to simplify and improve processes where required

166

Business Analysis Manager Resume Examples & Samples

Perform analysis on a variety of subjects to support the Future of Retail Stores team (including Customer Experience Programs). Understand analysis requirements of the team and quantify the effect of company initiatives on the customer experience (where appropriate), effectively communicate analytical output to leaders, and identify outcomes, risks and opportunities
Work closely with field and corporate subject matter experts to understand the business processes and challenges and identify the need for analysis. Make recommendations on prioritization based on value of analysis
Partner with internal teams such as Go To Market, SSI, Marketing, Human Resources, and Strategic Transformation, in addition to external contractors to drive data-driven decisions
Develop comprehensive models to aid in decision-making and evaluation of initiatives, including customer experience impacts
Perform post-mortem analyses to determine effectiveness of key initiatives. Perform analysis on department-based initiatives in order to determine effect
Create executive-level presentations and present complex analytical findings in a clear and concise manner. Possess the ability to influence leadership through fact-based analyses
Demonstrate strong competency and comfort working with and analyzing large sets of data. Perform data mining as needed to support analyses and drive key insights
Pulling data from multiple sources for analysis; reviewing for data integrity
Performing statistical (correlation) analysis to draw conclusions about business decisions
Producing reports and presentations in various tools for the field and leadership teams
Also responsible for other duties/projects as assigned by business management as needed
Proven experience with statistical and analytical modeling/tools and business case development
Talent for multi-tasking, prioritizing objectives, and meeting deadlines
Intermediate experience with database and reporting tools such as Tableau, MS Access, Business Objects, MySQL and/or SQL Server
Creative approach to visualizing and communicating results of analysis
Experience presenting findings to senior leaders
At least 18 years of age

167

Senior Business Analysis Manager Resume Examples & Samples

Analysis of Magenta Postpaid and Prepaid Acquisition performance vs. QGP and trends, including insights on funnel drivers (e.g. traffic, credit/conversion, porting, competitive, etc.) and performance of in-market promotions, programs and Signature Moves vs. expectations
Partner with Finance to set Acquisition QGP volume targets and monthly/weekly/daily shaping, taking into account seasonality and baseline performance as well as expected timing of offers and promotions
Partner with Finance to manage Acquisition in-quarter Outlook on an ongoing basis as trends and promotion timelines shift
Compile bi-weekly readouts related to Acquisition performance for senior Marketing leadership, including KPI dashboards and other written and verbal communication
Various ad hoc analyses and projects re: acquisition performance, seasonality, traffic/prospect capture, offer performance, Signature Move performance, market/industry trends, etc
Committed to providing world-class service to internal partners and customers
Ability to achieve deadlines while managing multiple and changing projects

168

Senior Business Analysis Manager Resume Examples & Samples

Assist team to develop business initiatives that help deliver on Care strategy
Develop and manage metrics methodology that aligns overall front-line performance to Care key business objectives
Own and drive financial profit and loss measurement and execution by the front-line and develop and maintain the necessary tools and ensure alignment to overall Care and Company financial performance
Perform complex analyses that help identify optimization opportunities for improvement of overall front-line performance while maximizing incentive compensation
Develop and conduct ongoing program performance reviews and present findings and opportunities for adjustments
Construct executive level presentations and present complex analytical findings in clear, concise, and decision-impacting manner
Bachelors degree and 7+ years business analysis/consulting experience or Masters degree and 5+ years business analysis/consulting experience
7+ years’ experience mining data and performing analysis using a variety of packages (i.e. SQL, SAS, Business Objects, Teradata)
Bachelors Degree. Quantitative concentration (finance, engineering, economics, statistics)

169

Business Analysis Manager Resume Examples & Samples

Collaborate with BP&A, recruiting, and training to standardize talent sourcing approach across Claims
Work with functional leaders to create a culture of employee engagement and coordinate employee communication and recognition across Claims (e.g., Champions of Chase submissions, town halls, 5 Key Recognition internal recognition programs)
Implement a process to receive and manage employee feedback
Build a high performing Business Support organization
Perform regular 1 on 1s with immediate direct reports
Centralize management of key customer impact points: complaints, correspondence, CSAT surveys, quality metrics & red alerts, participation on cross-functional Customer Experience teams
Work with Customer Experience team to provide targets, progress against goals, and partner on key initiatives
Disseminate actionable information/reporting/analytics to the LOBs you support
Lead initiatives to improve the customer’s experience
Serve as first point of contact for Claims for cross functional initiatives
Create partnerships across lines of business. Partner with counterparts in other LOB's on organization-wide initiatives- eg. Risk, Branch Administration
Support ad hoc management requests for data, analysis, presentations
Provide administrative coordination for the group including coordinating staff meetings, Town Halls, rewards & recognition programs, employee communications
Provide support to line managers on internal initiatives
Bachelor degree along with 7+ years of experience in Business Management, Finance, Analytics, Human Performance or related fields
Call Center and Risk/Fraud background highly desired
Prior experience in an Operations environment is preferable
Adapt to changing needs & deadlines and remain calm when under pressure
Have excellent attention to detail and concern for all aspects of the job
Proven Track record in managing large business transformation projects
Is able to evaluate and analyze data from multiple sources in a fast-paced environment
Have amazing communication and personal skills by clearly conveying information & adjusting style to the intended audience
Take prompt & proactive action to accomplish objectives and achieve goals beyond what is expected
Strong relationship management, leadership, influencing and interpersonal skills
Strong Verbal and written communication skills – executive synthesis, motivating
Ability to identify issues, work collaboratively to recommend and implement solutions
Understanding of Program / Project management disciplines
Qualitative and quantitative analytical capabilities

170

Business Analysis Manager Resume Examples & Samples

To lead the business analyst function to provide business analysis, project office and professional change management support to business owners
Provide direct change support for specific programmes as required
Contribute to development of change management capability across BrightHouse such that programmes of change are consistently delivered on time, within budget and business outcomes achieved
Ensure that business analysts have adequate experience and capability to support the levels of change demanded; coach, mentor and develop team as needed
Establish and direct a consistent approach (tools, process, frameworks) to ensure business requirements and desired outcomes are met
Identify business needs and allocate business analyst and project support resources to meet organisation priorities, resolving any conflicting demands and maximising team utilisation
Resolve business analysis issues and manage any associated business risks
Maintain strong influential working relationships across broad range of business colleagues to support change processes
Review learning from projects and ensure these are addressed in planning and delivery of future change initiatives
Perform a “business partner” role with one or more functions, understanding their operations, issues, priorities and facilitating change
Be directly involved in delivery of specific projects/workstreams as required (in a senior analysis role or project/change manager role)
Participate in quality assurances processes for change management deliverables
Participate in strategic change planning and work with business sponsors and owners to deliver the plan
With Head of Change Management, actively develop and promote change management team’s profile in BrightHouse
Report weekly to Head of Change Management on any programmes where support is provided directly and on business analyst team performance
4x Business Analysts plus any additional temporary BA resources required by projects or working directly within operational areas
Executive Assistant/Project support role
Business Analysis and Executive Assistant team budget (payroll, training, etc)
Excellent communication and engagement
Educated to Degree Level from a Top Tier university
Requirements engineering (full life cycle)
Implementation of complex change and project delivery; tactical and strategic
In depth understanding of Change Management approaches and methodology
Experience at a professional level role in medium to large sized organisation

171

Business Analysis Manager Resume Examples & Samples

Conduct regular analysis and reporting by
Proactively consulting with business units to develop reporting solutions to business problems with financial impact and create short and long -range plans to satisfy business objectives
Managing Contact Centre data and KPIs, conducting regular reporting and trend analysis for the different business groups
Managing analytical functions and providing coaching and leadership to business analysts
Consulting with team members across functions at different levels to obtain effective results
Producing data needed for regular reports (including, but not limited to: quarterly review, monthly Report on Business, and Dashboard) for Senior Management on a timely basis; providing insights and value-added analysis
Preparing data for various reports and dashboards that are utilized by Management for strategic, decision-making purposes, including performing trending analysis, projections and forecasts utilizing statistical modelling
Identifying and communicating information gaps across business lines to drive alignment on key metrics and reporting; develop plan of action to address and close any gaps
Responding to requests for ad hoc reports and analysis as necessary, often within extremely tight deadlines
Support business projects for the Contact Centre team by
Representing the Ottawa Contact Centre Reporting & Analytics as a SME in project meetings, ascertaining that all reporting and data requirements are flagged, addressed and incorporated
Being involved in the definition of business requirements and processes, ensuring that progress can be measured against planned objectives by working with internal partners; performing analysis and completing reports to measure project success and impact to business
Support the Chase Reverse Interim Servicing Agreement (RISA) by
Ensuring all reporting and dashboard requirements are fulfilled as per the RISA
Supporting all business controls requirement existing and new to support the RISA
Identify and deliver new ways and means of enhancing Business Intelligence (BI) and Analytics for the Contact Centre team by
Assessing new innovations in data visualization methods and proposing solutions for improved reporting
Remaining up to date on leading edge forecasting and analytical tools and techniques to improve and optimize data and reporting efficiencies

172

Business Analysis Manager Resume Examples & Samples

Perform assessment of current delivery team technology against current standards and new tools. Identify and quantify opportunities to reduce technology costs, automate manual processes, and provide additional client value
Solve a particular delivery challenge or client request where the solution likely lies outside of standard tools
Triage ad-hoc requests via the Tech Request Process
Lead design reviews for run Architects and other technology groups e.g. Business Excellence (BE)
Run Product Initiatives to promote “The New” inc. Automation, Artificial Intelligence (AI), Accenture Liquid Workforce (ALW), the Intelligent Automation Platform (IAP) and Analytics
Analysis of non-BPO client delivery scenarios and corresponding technology platform solutioning
Work across BPO offering and industry, establishing deliverables and outcomes
General technology solutioning and business architecture experience inc. requirements gathering and technology assessment
Ability to analyse current technology blueprint; interface between TfO factory teams, Product Management, and existing delivery engagements; and craft business cases
Superior communication skills with the ability to communicate a technology vision and speak to CAL, OADM and SDL level stakeholders
Good written and verbal English skills necessary to create solutions, roadmaps, recommendations and business cases
Self-motivated and ability to manage remote resources and teams
Strong problem solving, analysis, and design skills
Worked with virtual teams and proven ability to manage and deliver in such a setup
Hands on technology implementation experience as business analyst / architect
High-level understanding of TfO core technology solutions and functions, to determine potential technology solutions and roadmap
Ability to create detailed and succinct presentations with supporting documentation to detail the solution, and communicate to both technology and account management
8+ years of business analyst experience, managing complex solution projects and teams
Previous experience working with off-shore teams
Experience at working with client and account leads
Preferred experience working with Accenture Operations and supporting technology teams (e.g. delivery factories, sales teams, TSDM’s, etc.)
Previous experience working on outsourcing accounts or supporting “run”

173

Business Analysis Manager Resume Examples & Samples

Coordinates and leads business partnership, ad hoc analytics and project management work within the assigned function
Reviews recommendations for financial planning and control, providing relevant fiscal information to management for strategic business decisions
Coordinates activities towards driving results including costs, methods, and project management
Assists with the development of annual forecasts, business plans, cost analyses, budgets, and financial processes for assigned corporate support functions and projects
Continue to foster existing and new business partner relationships
Provide guidance to more junior members of the finance team to maintain an engaged and productive workforce
Lead efforts for process improvement within Finance
Assist with various projects as assigned
5+ years’ related experience
Must be adaptable to multiple client conditions
Excellent oral and written communication skills to effectively communicate with all levels of management

174

Business Analysis Manager Resume Examples & Samples

Manages and is accountable for professional employees and/or supervisors
5+ years healthcare experience with federal, state/ local or managed care organization
Experience working within Medicaid markets and / or Medicaid Behavioral Health claims processing
3+ years of Clinical experience
Six Sigma certifications or experience

175

Business Analysis Manager Resume Examples & Samples

Responsible for the overall accounting and financial functions, develop and assemble effective teams of subordinates in various locations and manage their performance in order to help the function moving towards its missions / goals
Responsible for day-to-day operations and all finance and accounting matters including financial / management reporting, financial / business planning and analysis, variances analysis, budgeting, receivables management, quotations review and all the functional related matters
Implement and maintain a sound and effective system of financial controls. Enhance efficient financial policies and procedures in compliance with the statutory legal and tax requirements
Assist to implement system enhancement projects, launching a new financial system whilst ensuring the smooth running of the day-to-day operations. Be able to define / fulfill the management, financial and statutory reporting requirements
Perform any special / ad-hoc duties / projects as assigned by the management

176

Business Analysis Manager Resume Examples & Samples

Perform manager responsibilities for the task order including: planning, risk management, budgeting, forecasting, scheduling, status reporting and be accountable for the overall performance of the task order
Provide oversight and guidance to a team of resources on separate work orders with distinct project activities
Ensure quality of all deliverables produced under the task order and the adherence to Northrop Grumman and program standards and guidelines
Support the customer in an advisory capacity in the analysis, planning and communications efforts for the overall task and individual work efforts
Provide guidance and support to the team, as needed, in the technical analyses of the existing architectural components of the notice generation system, including any business processes/rules related to these applications
Assist team members, as needed, in developing work products in order to meet customer deadlines
Facilitate and participate in meetings with customers to gather and document requirements and setting overall project direction
Lead the Northrop Grumman team and collaborate with multiple customer teams in the execution of the activities under the task order
Become knowledgeable on the HIPAA policies and procedures for the program and ensure awareness of HIPAA breach process. Understand your role in HIPAA compliance and be able to execute that role in an effective manner
Bachelor’s Degree and 7 years of related experience or 10 years of business analyst / IT experience will satisfy degree and experience requirements
Minimum of 5 years of hands on and demonstrable combined experience in: creating requirements, planning, and design documentation with an in-depth knowledge of the SDLC
Minimum of 2 years of experience leading technical teams of 3 or more resources
Minimum of 2 years of technical writing experience in the designing and writing of SDLC
Must have 1 year or more experience as a project manager, work order, or task order manager
Must be able to obtain and maintain a Position of Public Trust clearance
Must be a US Citizen or US Permanent Resident (green card holder)
Previous experience with SSA or other large Federal Agency as a Task Order or Work Order manager
Certifications in Certified Scrum Master (CSM) or Professional Scrum Master (PSM)
Project Management Certifications such as: Certified Associate in Project Management (CAPM) Project Management Professional (PMP), or Program Management Professional (PgMP)
Experience in leading complex projects from initiation to completion on time and within budget

177

Decision Management Business Analysis Manager Resume Examples & Samples

Partner with DM portfolio managers and other cross functional teams to deliver analytic solutions for business initiatives. Work with local and off shore resources and provide analytic leadership and project management
Manage and maintain analytic data marts, portfolio trend reports and campaigns tracking working with dedicated local and off shore resources
Strong process management skills and ability to identify and implement opportunities to improve efficiencies
Clearly articulate findings and observations and make recommendations as appropriate
Conduct segmentation, modeling and other intuitive analytics
Work with Risk, Finance and other business reporting teams to ensure consistent and accurate reporting while minimizing redundancy
Provide analytic support to PRW process as needed
Support Business and DM function in Audits and Business Control activities
Conduct ad hoc analyses as needed
Bachelor’s degree in a quantitative discipline is required (i.e. Statistics, Mathematics, Finance, Economics or Engineering). MS/MBA preferred
1-3 years of financial services experience in an analytic role is preferred
Credit card experience preferred
Proficient SAS/SQL programming skills and advanced spreadsheet skills. Knowledge and experience of segmentation, statistical procedures, financial modeling, analytic tools (SAS E-Miner, Knowledge Seeker, etc.), Big data, R, Python will be a plus
Proficient in Microsoft Office including strong PowerPoint skills to develop analytic presentations
Solid analytic skills and project management to manage multiple projects at once
Ability to build partnerships with cross-functional teams in order to drive optimal business solutions through collaboration
Effective presentation and communication skills with the ability to summarize analytic findings to both technical and non-technical audiences
Must have excellent communication and interpersonal skills, be organized, detail oriented, flexible and adaptive to matrix work environment

178

Senior Business Analysis Manager Resume Examples & Samples

Become the financial lead for the IoT segment and partner with Sales, Marketing, Finance, and Operations to provide deep dive analysis, create financial/operational models, and build reporting capabilities for partners
Derive insights from financial analysis of IoT products along all Customer Lifetime Value dimensions and consult accordingly (e.g. voluntary churn, payback, NPV, ROI, and value added). Evaluate financial impact on IoT's P&L. Develop comprehensive models to aid evaluation of initiatives and portfolios
Post mortem analysis of marketing programs and developing actionable recommendations to improve program performance
Provide in depth analysis on sales performance, including store level performance, impact on other products within channel and other channels (cannibalization analysis), and impact of competitive moves
Maintain up-to-date knowledge of strategic frameworks, industry trends, and corporate and customer drivers in order to improve, reengineer or maintain company performance
Bachelors Degree. Quantitative concentration (finance, engineering, economics, statistics). MBA or professional equivalent preferred
Experience building linear programming and forecasting models in Excel working with large sets of data. Proficient in Tableau, IBM Cognos TM1, Hadoop, and SAP
Proficient writing SQL queries to extract and transform data from multiple data sources, including Oracle, Teradata, and SQL Server

179

Business Analysis Manager Resume Examples & Samples

Data driven analytics and management reporting
A high performance and collaborative culture
Consistency and use of best practices
Operational efficiency
Lead the business intelligence group to establish and manage a center of excellence on an analytics and reporting to support all CREWS functions
Implement management reporting, dashboard, portfolio analytics, metrics, and financials reporting
Conduct deep dive analyses of business problems and formulate conclusions and recommendations to leadership
Lead the preparation and presentation of quarterly business reviews with leadership, including the Head of CREWS and HP COO
Work with the outsourced provider to create seamless processes and manage service delivery for financial reporting and analytics
Collaborate with finance partners to create and manage operating and capital budgets
Produce and analyze monthly and quarterly financial variance reports
Manage performance of direct reports, ensuring alignment of goals
Bachelor’s degree in Business, Accounting, or Economics. Master's degree strongly preferred
Experience with working with different types and sources of data; presenting dashboard and analytics
12+ years professional experience in FP&A or business analysis
Experience in a consulting or Big 4 desirable
Background in corporate real estate preferred
Excellent written and verbal presentation and communications skills
Self-motivated; independent, organized and proactive; highly responsive, collaborative, and adaptable when working across multiple teams
Strong project/program management skills, well-organized and a planning mindset
Proficient with MS Excel, Access, and various data access tools
Passionate about producing high-quality analytics deliverables and communicating results to a broad audience

180

DM Business Analysis Manager Resume Examples & Samples

Strong communications skills: public speaking, succinct writing
Timeline oriented: drives self and others to complete tasks on time
Statistical programming: familiar with tools like R, SAS, Python, Scala (for Spark), C++ or similar
Data modelling: SQL, Hadoop
Business Intelligence: Tableau, Microstrategy, Cognos, Shiny or similar

181

Business Analysis Manager Resume Examples & Samples

Partner with the BP&A leadership team to formulate strategies to achieve customer and financial objectives while driving integration activities
Make operating efficiency recommendations to BP&A Senior Leadership Team and the CCB CFO
Provide leadership to a team of analysts that prepare detailed integrated forecasts across multiple operations segments, lines of business and geographic locations
Effectively manage and develop a team of 5-7 analysts
Ensure controlled processes while maintaining data integrity, accuracy and timeliness
10+ years of progressive leadership experience, 5+ years in financial services industry preferred
Strong analytical, interpretive and problem solving skills with the ability to interpret large amounts of data and its impact in both operational and financial areas
Bachelor’s degree is required, Master’s degree preferred
Excellent software skills coupled with Strong database skills

182

Business Analysis Manager Resume Examples & Samples

Maintain and develop Sandoz Nordics Pricing Analytics Platform
Analyze development of Pricing KPIs and report key conclusions/learnings
Analyze competitor behavior and identify trends/patterns
Develop and drive implementation of ideas on pricing strategies, portfolio segmentations, process optimizations etc
Produce/develop pricing tools to facilitate changing business requirements
Present ongoing initiatives to senior management at Pricing Excellence Review
Provide inputs for Sandoz financial reporting processes, e.g. sales outlook, budget process, management reporting etc
Lead cross functional projects
1st degree in Finance, Business Administration, Engineering or Similar (professionally qualified)
3-5 years of post-qualification and relevant business experience in a major corporation
Experience or background of a scientific, pharmaceutical or manufacturing background is helpful

183

DM Business Analysis Manager Resume Examples & Samples

Drive Citi’s global digital agenda as part of the Decision Management team. The team drives Citi’s global digital payment strategy by partnering with a cross-functional team across Citi
Develop analytics and business strategies to drive growth, profitability, and competitive success
Measure and improve the effectiveness of marketing campaigns using advanced test design solutions and develop marketing strategies to drive digital engagement
Partner with Product group to develop innovative products and product features through a rigorous information powered approach
Support business development initiatives in the payment space. This includes creation of business cases, assessing new markets/products and deal terms during negotiations
Graduate level degree in Economics, Statistics, Operations Research, or a similar discipline (Ph.D. preferred)
5+ years of Payment industry experience. Experience in digital payment solutions and peer-to-peer companies required
Experience with Credit Card issuers preferred
A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation
Strong project management and relationship management skills

184

Business Analysis Manager Resume Examples & Samples

Must be a certified agile practitioner with business analysis expertise
Must be able to work with minimal supervision
Must have a proven track record for large scale transformational initiatives
Must have strong analysis and stakeholder management skills

185

Senior Business Analysis Manager Resume Examples & Samples

Manage adtech contracts and relationships across paid search, display, video, social, and mobile media channels
Bring key elements of the technology stack “in-house”, by transitioning contracts and transferring ownership under T-Mobile control (as opposed to agency)
Work with legal and privacy teams to review contract language and negotiate favorable terms; ensure we are compliant with industry and internal data and privacy controls
Maintain the adtech roadmap; identify and prioritize the partners we should be working with, manage engagements from RFP to implementation, and provide bi-weekly status updates
Coordinate with vendor account teams and internal resources to identify, troubleshoot, and resolve problems with adtech products
Prioritize requests from marketing and media teams; manage intake and communicate progress towards critical objectives
Construct executive level presentations to communicate strategy, tradeoffs, and progress against roadmap to both technical and non-technical audiences
Coordinate with analysts, engineers, and vendors, to ensure that data is flowing correctly, to facilitate reporting and campaign optimization
BS, MS, or PhD in finance, economics, engineering, operations research, applied math or science field
7+ years of hands-on experience working in the digital marketing ecosystem; familiarity with ad servers, DMPs, DSPs, and approaches for optimization/attribution
Demonstrated Project Management skills &/or certifications
Familiarity working in an Agile environment
Understanding of data architecture, and familiarity with at least one structured programming language (e.g. SQL, C, Java, etc)
Expert power point user, with proven ability to effectively present to senior leadership

186

Business Analysis Manager Resume Examples & Samples

Acts as the lead business analysis facilitator within the IT organization, acting as a bridge between the business and IT groups, and is accountable for a technology solution that supports the business request or opportunity and is based on the enterprise architecture
Partners with the business to formulate, define and make decisions to authorize business transformation initiatives and is also responsible for benefits realization, supporting the development and execution of a benefits realization plan
Resource planning and management
Minimum 6 years previous experience in business analysis, requirements gathering, functional specification and designed
Minimum 3 years previous experience in managing projects following SDLC best practices within a Banking environment is a strong advantage

187

ERP Business Analysis Manager Resume Examples & Samples

Provides recommendations for enhancements/changes that may involve custom design, optional and third party products to improve the efficiency and effectiveness of ERP systems
Participates in the design development and implementation of test and production objects
Consults users on technology changes that will impact work processes
Provide subject matter expertise on functionality and capabilities of the Oracle AP, AR and GL
Participate in architectural and design reviews of major projects
Identify tasks and timelines for the implementation of solutions in support of the end-users
Facilitate and document testing strategies and participate in all phases of the testing cycles including unit, integration, system, and user acceptance
Maintain best practices and guidelines for user support processes
Ensure associated business risks are mitigated
Encourage best practices in systems setup and maintenance by working to optimize system processes
Manage proper change management and issue resolution documentation
Analyze user requirements and develop/enhance/maintain the Oracle application system
Work directly with multiple business teams to confirm business processes and system support requirements
Develop, implement and maintain monitoring processes and procedures for end-user usage of system
Writes business requirements and functional requirements for enhancements or modifications to the Oracle applications
Assist Finance, HR/Payroll Director with overall planning and design
Manage internal Functional Analysts and outside contractors
Manage external hosting and DBA Resources
Set priorities, assign and evaluate work for assigned staff
Escalate complex problems to the appropriate internal or external contact
Provide high level management reports to Director
Experience with Oracle EBS R12
Experience with implementing and/or supporting interfaces to/from Oracle EBS
Ability to communicate concepts in conceptual terms to all levels of the organization
Ability to manage all EBS activities and meet SLA agreements

188

Business Analysis Manager Resume Examples & Samples

Develop new executive level reporting, translating concepts into reporting capabilities through sophisticated data visualization techniques
Conduct complex analyses to support critical business decisions
Drive new and innovative financial reporting initiatives and projects
Evaluate current or new reporting platforms and make recommendations
Develop innovative approaches to complex problems and situations
Communicate complex financial information and concepts to both financial and business leaders to support and influence decision making

189

Senior Business Analysis Manager Resume Examples & Samples

Examples of work include business planning to meet quarterly targets, estimating impacts of marketing campaigns, dissecting sales performance, developing business cases for new promotions, and understanding impact of macro trends
Bachelor’s degree and 7 years of business analysis/consulting experience or Master’s degree and 5 years of business analysis/consulting experience
Experience in marketing analytics including attribution modeling a plus

190

Business Analysis Manager Resume Examples & Samples

Influences executive management regarding appropriate actions regarding the segment product plans
Provides thought leadership, guidance and advice
Influences a broad spectrum of stakeholders toward achieving business goals
Works with various stakeholders to define and analyze problems
Performs systems user support
May design and implement new functional systems
Acts as subject-matter expert on business processes of assigned area

191

MB Business Analysis Manager Resume Examples & Samples

This is a management position that manages both managers and exempt individual contributors and may have oversight for a wide-range of functions within Default including initiatives, performance/process improvement, development and implementation of business strategies, business analysis, reporting and controls
Responsible for supporting the coordination and execution of a variety of critical activities including strategic and tactical initiatives, management and operational support, executive reporting and business planning
Reviews, analyzes, and evaluates business processes, systems, and user needs Oversees teams who work with LOB to define reporting requirements and analysis needs to help drive performance or meet various operational requirements
Prepare executive presentations and reports for business reviews, budget presentations and senior leadership meetings
Aid in creating an "audit ready" environment by strengthening key controls and ensuring all necessary reporting has been developed as applicable in conjunction with the operational risk team
Coach and mentor staff
Ensure Managers participate in required training and ensure that their employees attend required training on pertinent compliance laws and regulations
Continually evaluates departmental efficiency to ensure that operations meet established internal and external standards at a reasonable cost to the company
Knowledge & Experience

192

Business Analysis Manager Resume Examples & Samples

Facilitates the annual operating planning and quarterly forecasting of revenue for designated business unit. Conducts variance analyses of actual vs. forecasted results
Supports senior leadership decision-making process by creating complex financial models for promotional offers and marketing activities and clearly presenting the associated opportunities and risks
Ability to develop and maintain effective working relationships- Ability to communicate clearly and concisely, both orally and in writing

193

DM Business Analysis Manager Resume Examples & Samples

Bachelor’s degree in quantitative methods, business or equivalent. Master’s preferred
Advanced technical skills including SAS/SQL programming, SAS Examiner, Knowledge Seeker, Web Gen Tools, and Excel pivot tables and macros
Proven ability to understand critical Business Strategy in the Credit and/or Retail Industry
Passion and technical competency in quantitative methods and/or business analytics
Outstanding project management skills
Ability to translate and articulate complex thoughts and opportunities to a larger audience including peers and senior management
8-10 years of relevant work experience, however, strong candidates lacking full 5 years work experience will also be considered

194

Business Analysis Manager Resume Examples & Samples

Gather and analyze customer-specific data (e.g., annual reports, 10k, store sales, store layout, check average, service history and traffic) in order to understand current economics and state of overall business
Direct the development of analytic and modeling tools in order to enhance decision making regarding plan development, resource allocation, etc
Manage projects related to the development of analytic and modelling tools with and without vendor support
Conduct analysis of consumer purchasing behaviors and consumption occasions by using internal and external resources (e.g., customer's point of sale system, CREST, Shopper Card, Neilsen Household Panel and/or volume reports) in order to benchmark current performance
Gather and analyze customer specific data (e.g., annual reports, 10K, store sales, store layout, check average, service history and traffic) in order to understand current economics and state of overall business

195

Senior Business Analysis Manager Resume Examples & Samples

Build demand forecasting models for sales of devices and accessories
Build forecasting models related to handset protection (warranty/insurance) and device recovery
Analyze performance of forecast models and quickly identify root cause of underperformance
Quantify impact of marketing promotions on device sales
Build handset pricing elasticity models
Clearly communicate forecast assumptions and drivers to partners utilizing the forecasts to drive purchase, replenishment, and marketing activities
Partner with internal and external partners to make recommendations based on learnings from forecasts
Strong statistical background, with an emphasis in predictive modeling
Experience with SAS, R or other statistical software
Proficient at gathering and manipulating large datasets
Ability to create polished executive-ready PowerPoint presentations that tell coherent and crisp stories
Bachelor's Degree in Operations Management, Statistics, Economics, or Business. Masters preferred
5-7 years professional experience applying statistical modeling in an operations environment, preferably in supply chain

196

Business Analysis Manager Resume Examples & Samples

Demonstrable track record of success in a Business Analysis management or leading Business Analysis role
Evangelical agile scrum application
Establishing Business Analysis capability in a mid-large corporate
Leading business analysis capability in an international organisation
Degree Educated
ISEB or similar in Business Analysis
Requirements capture
Business Requirements development
Requirement traceability standards and approaches
Knowledge of performance coaching techniques that can be used to improve individual and team performance – including knowledge of team coaching
Knowledge of people development – i.e. being able to identify development needs for team members and ensuring that development solutions are implemented to address these
Demonstrable experience and understanding of Business Analysis in an agile scrum environment
Practical application of Atlassian suite of tools: Confluence, Jira, Hipchat
Stakeholder Management and Engagement to a senior level
Structured approach to analysis supported by recognised analytical methods
Experience of having previously led BA teams through complex, global programme delivery

197

Citibank Bhd-dm Business Analysis Manager Resume Examples & Samples

Goal/result driven and extremely sensitive to timeline
Outstanding leadership potential and a team player
Challenge the status quo with creative and innovation solutions
Great execution skills with detailed mind and with good follow through attitude
Demonstrate strong logical, analytical and problem solving skills
Knowledge in database query languages (SAS, SQL, MS Access/Excel, etc.) or Object oriented programming (e.g. Visual Basic, JAVA)
Knowledge in DB system (Teradata, Oracle) is an added advantage
Experience in project management, enterprise data warehouse and CRM solution
Experience in mentoring and coaching junior team members
Graduates in the following disciplines are preferred: Engineering/Mathematics/Statistics/Computer Science/Information Systems
Maintain high level of compliance culture
Preferably 6 years (or more) of experience in related field

198

G Solutions Business Analysis Manager Resume Examples & Samples

Assess long-term potential business opportunities for different technologies on our trial pipeline
Creation and maintenance of technology solutions roadmaps, from trial to commercial launch
Help keep track of the capital expenditures of all 5G trials
Work with the team identifying startups with key technologies to analyze their potential risk and suggest investments or acquisitions

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