Manager Business Analyst Resume Samples

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Toby
Fay
24857 Hagenes Inlet
Chicago
IL
+1 (555) 967 8635
24857 Hagenes Inlet
Chicago
IL
Phone
p +1 (555) 967 8635
Experience Experience
New York, NY
Manager Business Analyst
New York, NY
Bauch-Crona
New York, NY
Manager Business Analyst
  • Work effectively in a changing environment
  • Display exceptional attention to detail and deliver consistent quality work product
  • Consults with technical solution architects as they develop architectural designs
  • Lead process improvement activities
  • Anticipate risk and develop mitigation plans
  • Manages daily operations for the Operations Program Office
  • Identifies and implements opportunities to build new best practices into the Operations Program Office in order to make a positive impact on the organization
Boston, MA
Change Manager / Business Analyst
Boston, MA
Schmitt-Klocko
Boston, MA
Change Manager / Business Analyst
  • Support the PMO in their role, ensuring projects adhere to the internal Project Management Framework
  • Management of competition law investigations
  • Helping the group understand and manage its legal and regulatory risks
  • Management of litigation portfolio
  • Develop Functional specifications detailing innovative and pioneering solutions, which underpin our Legal strategy
  • Benefits management, including benefits realisation planning
  • Support and challenge the design and development of strategic solutions
present
Detroit, MI
Senior Manager, Business Analyst
Detroit, MI
Ankunding, Schimmel and Will
present
Detroit, MI
Senior Manager, Business Analyst
present
  • If a direct leader, this role will provide coaching, mentoring, goal setting, and overall performance management. Typically leads a mid to large team
  • Working closely with development teams and business stakeholders of key front office trading systems
  • Manage relationship with data analytics partners and work with product, marketing, and sales partners to prioritize initiatives
  • Work with lending team leadership, product owners, sales, marketing, and data partners to develop lending growth strategies
  • Co-ordinating changes among several IT development teams and resolving any conflict in resources
  • Develop presentations for senior leadership to socialize ideas, team strategies, results and programs
  • Perform competitive analysis and evaluate industry trends
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
West Virginia University
Bachelor’s Degree in Business
Skills Skills
  • Highly detail-oriented with a strong ability to manage and execute simultaneous projects and tasks
  • Proficiency in MS Office and related applications (Word, Excel, PowerPoint, Access, Visio, Project)
  • Ability to work efficiently and independently
  • Self-motivated, with a high level of initiative
  • 3-5 years of industry experience in a business analyst or product management role
  • Comfort working with ambiguity, managing and resolving complex issues
  • Familiarity with the SDLC and project management methodology
  • Experience at an investment bank or other leading financial services firms
  • 5-10 years of industry experience in a business analyst or product management role
  • Prior development experience
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15 Manager Business Analyst resume templates

1

Cib-test Manager / Business Analyst Resume Examples & Samples

  • Co-ordinate the Test Team activities on a day to day basis
  • Monitor all work in progress to ensure quality deliveries
  • Development of test strategies and detailed test plans & scripts
  • Day to day management of specific test team projects
  • General testing activities required to support projects
  • Prioritise test team requests and allocate appropriate resources
  • Support senior management to establish standards & procedures for the test team
  • Support senior management in sign-off of testing and support for the release to production
  • Working with technology to co-ordinate and manage defect reporting and tracking
  • Review business requirements, system and functional specification documents and ensure the end to end business solution meets the business needs
  • Facilitate walkthroughsof business solution
  • Support Implementation and Training
  • Assist Application Developers (internal and external) and Technical Support staff in identifying and resolving problems
  • Staff / team mentoring
  • Strive to ensure that operational business interests are fully represented and protected on projects
  • Responsible for ensuring that upgraded systems are fit for purpose, when implemented
  • Manage cross functional project team members, through effective leadership, motivation and delegation, to ensure that project needs are met
  • Executes with appropriate sense of urgency; adheres to deadlines and encourages team to do the same
2

Senior Manager, Business Analyst Resume Examples & Samples

  • Managing changes prioritization with business and defining application roadmap
  • End-to-end coverage on change cycle from drafting requirement specification, managing change process of releases, overseeing QA quality to ensuring quality of deployment in production
  • Assisting with ad hoc queries and requests from front office staff
  • A strong knowledge of front office cash sales trading work flow, including order lifecycle, indication of interest (IOI) and electronic trading platforms
  • Good communication skills both verbally and written and confident in working with senior stakeholders across front office
  • Financial industry experience, especially supporting front office equities sales trading staff
  • Prior experience or interactions on an order management system
3

Senior Manager, Business Analyst Resume Examples & Samples

  • Analyze highly complex business issues by incorporating company and industry knowledge, mathematical and technological expertise, and sound analytical processes. Provide statistical analysis, modeling, and other quantitative techniques are often used to answer business questions, identify issues and/or recommend courses of action in the course of analysis
  • Provide and reviews reports of quantitative and qualitative data produced both internally and externally to the company. Ensure accuracy and appropriate report design. Responsible for resolution to reporting issues as they arise and driving process improvements. Reports may be of a complex nature, or may be requested or run on an ad-hoc basis as part of a larger project or special business concern
  • Manage multiple relationships across the organization, including senior level leaders, and at times with external parties and clients. Answer questions within business analyst area of expertise. Act as liaison among business leaders, staff and utility functions to gather information and share best practices, and to ensure initiatives are executed appropriately. Manage project partners across multiple business lines
  • Act as a subject matter expert for business area. Present results of analysis and/or recommendations to business managers, utility partners, and at time external parties. Communicate action plans and priorities to appropriate partners
  • If a direct leader, this role will provide coaching, mentoring, goal setting, and overall performance management. Typically leads a mid to large team
  • 7-10 years of experience
  • Strong analytical, quantitative and problem-solving skills and ability to use statistical analysis and modeling, with associated technology applications. Strong relationship & communication skills in working with colleagues, as well as influencing customers on recommendations
  • Ability to influence across organization and to senior leaders
  • 5+ years people leadership for roles leading teams
4

Product Manager / Business Analyst Resume Examples & Samples

  • Define and evolve infrastructure platforms (e.g., server farm, storage) and services in detail (i.e., service levels and unit cost) and rules of engagement
  • Work with Product Engineering, Build and Ops to operationalize the infrastructure platforms and services
  • Define and manage end-to-end unit cost and SLAs of infrastructure platforms and services
  • Develop infrastructure strategy and conduct technology planning
  • Manage lifecycle of Infrastructure platforms and services
  • Interact with Sector IT to collect app needs (e.g., projected business demand) and feedback on the infrastructure platform and service catalog , SLAs and cost
  • Interact with Business Service Management to collect app requirements and inputs on evolution of infrastructure platform/service catalog based on customer needs
  • Interact with Solutioning to collect inputs on evolution of infrastructure platform and service catalog based on app needs
  • Interact with Operational groups (i.e., Build, Run) and Product Engineering to align on SLAs and costs associated with the defined infrastructure platforms and services; operationalize infrastructure platforms and services
  • Charge Back and Rate Card Planning, and Annual Budgeting in conjunction with Financial Control
  • Strong understanding of analysis techniques
  • Understanding of, or ability to learn about Infrastructure platforms and products
  • Understanding of, or ability to learn about IT economics
  • Ability to engage with a broad range of staff from front-line architects and operations staff to high-level business users
  • Ability to effectively communicate to internal clients through all available mediums (verbal, listening, writing, presenting)
  • Demonstrate success in managing deliverables within aggressive timeframes; ability to cope under strict time restraints
  • Demonstrate project management experience and understanding of, or ability to learn about products, risks, processes, and client base
  • Working knowledge of Citigroup, the financial services industry and financial products
  • Advanced Skills in Word, PowerPoint, Excel
  • Advanced Excel Skills, and Access or other DB language skills is required
  • 1 to 3 years in general accounting or financial planning
  • Excellent PowerPoint skills, verbal and written communication (including executive level presentations)
  • 1 to 3 years’ experience in preparing product launch business cases / investment plans
  • Experience with financial planning in multi-national corporations with greater than $10MM budget annually is a plus
  • Understanding of IT economics
  • Familiarity with product management methodologies is a plus
  • Demonstrates high self-discipline and excellent organization skills
  • Working knowledge of financial services industry
5

Technical Product Manager / Business Analyst Resume Examples & Samples

  • Work very closely with the users to understand, capture and transpose Business requirements and functional needs
  • Translate business requirements into technical application functional specifications and business processes
  • Deliver status on a timely basis to senior management on project progress, risks, issues, and open items
  • Minimum of 5+ years of experience as a Technical PM and/or Business Analyst
  • Excellent analytical, problem solving, and writing skills to include experience in writing functional and technical specifications and use cases
  • Background in Credit and Market Risk fundamentals and other capital markets experience
  • Background in leading product development from an E2E perspective
  • Understanding the business needs and processes of the client
  • Ability to review and analyze minimum technical issues
  • Strong organizational, interpersonal and communication (verbal, written and PowerPoint). This person will serve as the liaison between the business client, development team, and the vendor
6

Accounting Manager / Business Analyst Resume Examples & Samples

  • Strong project management experience (identifying and executing projects from start to finish)
  • Strong experience with systems conversions (company is converting from six different systems)
  • Experience with month end close
  • Change agent and ownership type of personality to ensure makes sure people are on track and accomplish their work
  • Someone who can assist in creating a shared services department, get hands wet in payroll, systems, cash, supervising people etc
  • Understanding the back office processes as they pertain to Accouting/Finance department
  • PMP/Sig Sigma certification a plus
7

Product Manager\business Analyst Resume Examples & Samples

  • Work directly with internal and external stakeholders to gather and organize functional requirements for new features and modules
  • Lead meetings with stakeholders and help prepare documentation of the functional requirements in the form of Business Requirements, Functional Specifications, User Stories, and Data Mappings
  • Prepare UI Specification based on detailed mockups developed by you or other members of the product team
  • Assist in defining the overall product strategy and roadmap with clients while identifying dependencies and priorities for backlog items
  • Participate in a SCRUM team in the role of the product owner through the full development cycle
  • Work with QA to develop test cases and acceptance criteria for releases
  • Assist in identifying opportunities for process optimization, process redesign, or development of new processes for the team
  • BA/BS degree with a focus on Energy, Science, Math, Engineering or related field
  • 5-10 years of experience as a Business Analyst, Scrum Product Owner, or Software Product Manager for customer facing solutions
  • Up to date with an understanding of modern software delivery practices
  • Highly motivated without hesitation to jump into dynamic situations and balance client need and development capacity
  • Experience developing and prioritizing requirements documents, functional specs, and data mapping
  • Experience creating UI mockups preferably on quantitative software solutions including charts and graphs
  • Ability to effectively communicate product feedback and business use cases with business, client, and technical peers
  • Ability to serve as the face of the product to customers and internal stakeholders
  • Strong analytical, troubleshooting, and organizational skills
  • Experience with Agile/Scrum methodologies with a focus on continuous improvement
  • Entrepreneurial in nature
  • Ability to assist marketing and account management to develop release materials
  • Experience in Microsoft technology stack
  • Ability to facilitate effective meetings
  • Exposure to the marketing sector in an analytical role is a plus
8

Product Manager / Business Analyst Resume Examples & Samples

  • Play a key role in articulating the scope, business requirements and user acceptance criteria of various initiatives
  • Coordinate across business and technology teams to push delivery according to agreed schedules
  • Collaborate with User Experience designers to prepare use cases, wireframes and application prototypes for review with business users and development teams
  • Prepare detailed functional specifications and supporting documents to guide development teams
  • Work with QA to review requirements and test scripts and assist in prioritizing and closing defects
  • Plan and coordinate User Acceptance Testing for global stakeholders
  • Meet deadlines and communicate any delays in a timely manner
  • Assist in coordinating global project team activities
  • 5-10 years of industry experience in a business analyst or product management role
  • Experience at an investment bank or other leading financial services firms
  • Strong written, verbal and interpersonal skills, including the ability to interact effectively with business stakeholders to understand the business and gather requirements
  • Familiarity with the SDLC and project management methodology
  • Highly detail-oriented with a strong ability to manage and execute simultaneous projects and tasks
  • Comfort working with ambiguity, managing and resolving complex issues
  • Self-motivated, with a high level of initiative
  • Ability to work efficiently and independently
  • Proficiency in MS Office and related applications (Word, Excel, PowerPoint, Access, Visio, Project)
  • A degree in computer science, engineering or related fields
  • Prior development experience
  • Experience with SQL to query data for analysis and testing
  • Business Objects or other BI reporting tools
9

Senior Manager / Manager, Business Analyst Resume Examples & Samples

  • Understand and clarify Business Process Requirements
  • Project management, implementation planning and accurate and timely feedback to management
  • Define User Interface requirements and support development with clarifications etc
  • Review Functional & Technical Specifications and make sure they are up to date
  • Manage, prepare and coordinate User Acceptance Testing
  • Involve in the roll out to countries within the region
  • Lead or assist in the planning and reviewing of hardware/software evaluations, package and/or vendor selections or system definition activities
  • Assist in the development of user instructions, training procedures and other requirements
  • Work cooperatively & collaboratively with others including vendors toward the accomplishment of shared goals
10

Digital Solutions Manager / Business Analyst Resume Examples & Samples

  • Work with the business to identify opportunities and help shape and deliver the appropriate solutions that can be deployed on a global scale
  • Elicit requirements using interviews, document analysis, requirements workshops, business process descriptions, use cases, business analysis, tasks and workflow analysis
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from their underlying needs
  • Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (Functional requirements, Business Requirements Document, Use Cases, GUI, Screen and Interface designs)
  • Utilize enterprise-wide methodologies as required
  • Collaborate with project managers, developers and subject matter experts to establish the technical vision and analyze tradeoffs between scope and timing, usability and functional needs
  • 3-5 years related experience in digital technology
  • Experience deploying and managing digital solutions related to eCommerce, digital marketing, web/app products, and digital innovation
  • Ability to work with the business to identify and prioritize projects, drive delivery, and support the ongoing operation of tools and processes
  • Team player with proven ability to work in a dynamic and evolving work environment
11

Senior Manager Business Analyst Resume Examples & Samples

  • Working closely with development teams and business stakeholders of key front office trading systems
  • Co-ordinating changes among several IT development teams and resolving any conflict in resources
  • Ability to translate business requirements in technical terms for development teams
  • Good technical background to offer approach that optimizes both user experience and system performance
  • The ability to work well under pressure
  • A strong appreciation of key business drivers and an understanding of the IT impact upon the business
12

Manager, Business Analyst Resume Examples & Samples

  • Identify and analyze the business need or problem and develop one or more alternative business solutions by collecting, analyzing, designing and documenting functional and non-functional requirements
  • Translate the business requirements into system requirements, understandable and acceptable to such groups as: Business Unit Management; IT Technologists; Operations and Support Specialists; Communications Specialists; Training Specialists: QA and UAT Analysts
  • Develop and present artifacts describing the system requirements including, as appropriate: Presentations and Diagrams; Process Flows; Entity Relationship Diagrams (data models); Use Cases
  • Trace the requirements during implementation to ensure that the developed system is consistent and in scope with the determined system requirements
  • Minimum seven years of business process or system analysis in regulated environments
  • Familiarity with HP ALM and/or Orbus i-Server
  • Possesses excellent interpersonal skills to work well with mid-level managers and senior business leadership
  • Strong quantitative and analytical skills
  • Highly skilled with Microsoft Word, Excel, Project, Visio SharePoint, Power Point
13

Program Manager Business Analyst Resume Examples & Samples

  • Coordinates all projects the Content Solutions team undertakes to maintain, upgrade or replace content management tools and platforms for Intel Security’s Global Technical Publications organization
  • Business analysis including understanding business processes and workflow requirements, defining future state workflow, developing use case diagrams
  • Facilitates effective communication between project team members, cross-organizational teams, and outside vendors
  • Ensures that project deliverables are completed, and meet specifications and quality goals
  • Drives, tracks, report progress on multiple projects
  • Maintains a project roadmap, conducts regular reviews of active projects
  • Provides directional leadership on projects lead by other team members
  • Writes scope-of-work documents, requirements, risk assessments, and specifications
  • Prepares schedules, tracks budgets, and escalates blocking or non-performing issues to management
  • Experienced project manager with proven ability to lead and deliver multiple medium to large-scale projects
  • PMP or other project management certifications
  • BA/BS degree or equivalent
  • Experience with Information Development solutions, specifically solid working knowledge of Content Management systems, localization, and content workflows from source to distribution
  • Skilled problem solver, team builder and discussion facilitator that can identify issues and options, define work plans and lead activities
  • Strong written, verbal and visual communication skills to deliver clear presentations, assessments and analysis reports
  • Strong organizational and time management skills that lead to on time delivery and meeting commitments
  • Effective leadership and organizationally astute; able to operate effectively at multiple levels with multiple departments
  • Understanding of content management systems and web technologies
  • More than 6 years related experience
14

IT Manager, Business Analyst Resume Examples & Samples

  • A minimum of a Bachelor’s degree is required; A Bachelor’s in the field of computer science or business administration is preferred
  • A minimum of eight (8) years of related experience is required with a minimum of two (2) years of experience as an IT analyst in a life sciences/healthcare organization is required
  • Business Analyst and Project Management experience is required
  • The ability to quickly learn the business and complex processes, the ability to understand and work across multiple business domains in support of projects, and strong communication and critical thinking skills are all required
  • The ability to work alone with minimal supervision and successfully deliver solutions to our business partner and the ability to keep the business interests in mind are required
  • Strong business acumen and the ability to identify technical solutions to business problems or needs are required
  • People management experience is preferred
  • Technology leadership experience, Product Development experience, Product Lifecycle Management process and technology experience are preferred
  • Current knowledge of industry and business process trends related to Product Lifecycle Management is preferred
  • Previous experience in an Agile environment and familiarity with software development methodologies are preferred
  • The ability to partner with development teams that support various technology platforms and proven relationship management skills are required
  • This position may require up to 30% travel.Info Technology
15

Senior Manager, Business Analyst Resume Examples & Samples

  • Develop, build and execute on a plan to create a best-in-class business performance, process and analytics function within the Marketing team
  • Work collaboratively with key departments to analyze current business processes and identify opportunities to improve national marketing campaign and sales performance
  • Design, track, interpret, and modify reports, metrics, and analytical models that support campaign performance, media efficiencies and sales growth
  • Collaborate with business partners to identify opportunities to apply new insights to various areas of the organization ie. Business Intelligence, Sales, Marketing Communications etc
  • Recommend and establish action plans based on such indicators/models to mitigate risks, facilitate growth, and optimize campaign and channel performance
  • Prepare and deliver output for senior management discussions on an as needed basis
  • Enforce standards around documentation and overall quality of deliverables
  • Bachelor and/or Master’s degree in business/administration, engineering, finance, science, or other quantitative disciplines would be an asset
  • Minimum 2+ years of experience in a process or analyst role related to sales, business performance, or planning/reporting
  • Experience with SAS and SQL required; excellent skills in Excel and Visio would be an asset; Experience working with Salesforce.com would be an asset, but is not required
  • Excellent knowledge of PowerPoint and the ability to connect data insights to the business and articulating data findings into actionable insights
  • Strong business acumen and strong communication and presentation skills
  • Strong problem solving and ability to conceptualize strategy
  • Demonstrated ability to lead and work collaboratively through impact and influence in a cross-functional environment
  • Attention to detail, organization, ability to multi task and time management is critical
16

Senior / Manager Business Analyst Resume Examples & Samples

  • Independently managing requirements- and design-related activities for complex projects that cross multiple systems and have multiple stake-holder types
  • Maintaining a strong understanding of Moody's business processes and strategies as well as HRIS capabilities and capacity, and filtering and prioritizing by customer demand and business impact
  • Developing and maintaining strong relationships, and keeping clients informed and engaged throughout the entire project lifecycle
  • Partnering with technical team to assure that technical models are aligned with business models
  • Resolving any conflicts with requirements between business units or between business and technology
  • Supporting Business Requirements activities by providing end-to-end analysis for product and initiatives with respect to data requirements, data flows, data modeling, workflow context and design, and user interface designs within and across Moody's systems
  • Authoring thorough, detailed, high-quality documentation of all aspects of the systems in question, including business requirements, use cases, and Business System Concept documents
  • Managing technical appropriateness and/or feasibility of requirements and designs
  • Obtaining signoffs and managing requirements change
  • Actively managing Stakeholders of all levels by leading discussions of project scope and approach, and presenting business analysis findings/documentation and proposed solutions
  • Facilitating the development of business cases to support investment
  • Developing test cases/scenarios/scripts to ensure delivered system meets business requirements
  • Managing and coordinating Quality Assurance (QA) and User Acceptance Testing (UAT) processes
  • Actively managing issues log, documenting meeting minutes and actively following up on action items
  • Minimum education and work experience required for this position include
  • Bachelor's or Master's degree in related field or equivalent work experience
  • At least 5+ years experience in various aspects of systems configuration, including, project management, business analysis with a minimum of 5 years in a Business Analyst position
  • Experience with a large, functionally diverse, and informed user base that demands high quality applications is desired
  • Experience with business process engineering organizational change management, system analysis, HRIS configuration and development, are all desirable
  • Knowledge of Core HR and Compensation processes highly desirable
  • O 2XB/Kenexa Workbench Certification preferred
  • Experience with SharePoint and Excel is a must
  • Strong meeting/workshop facilitation skills and documented experience
  • Strong leadership skills across both single discipline and multi-discipline teams
  • Experience with developing workflow and functional Use Cases
  • Strong requirements elicitation and modeling skills and experience with requirements management
  • Demonstrated experience with iterative or agile project methodologies
  • Basic understanding of software development lifecycle methodologies and industry best practices
  • Self-directed, adaptable, flexible, and curious
  • Excellent communication and interpersonal skills and the ability to author a range of high-quality deliverables
  • Proven track record of the ability to identify and interpret business requirements into application requirements and HR solutions
  • Proven ability to articulate application requirements and functionality to HR peers
  • Demonstrated ability to manage different and often conflicting objectives/activities at one time
  • Experience in quickly and effectively adjusting priorities and goals in changing circumstances
  • Proven customer service skills necessary to create, maintain and enhance customer relationships. Previous client relationship management experience desirable
  • The ability to quickly and effectively adjust priorities and goals in changing circumstances
17

IT Manager, Business Analyst Resume Examples & Samples

  • Works with the business to translate requirements for IT sprint cycles in a consumable format and terminology for developers (includes project charters, use cases, data flows, wireframes, etc)
  • Explains to the business how requirements may be implemented from a functional standpoint
  • Coordinates user acceptance testing or assists unit testers so that requirements are satisfied
  • Oversees day to day platform configuration management
  • Understands an IT system or systems that the business uses, maps out business processes to serve as reference for development and IT support
  • Bachelor’s degree or equivalent experience in the field of computer science, business administration or engineering required, Master’s degree preferred
  • Minimum of 7 years related work experience in business and technology leadership required
  • Current knowledge of industry and business process trends related to Clinical and/or Medical Affairs required
  • Must have knowledge of enterprise architecture and application development methodologies
  • Broad understanding of product line capabilities and limitations of existing systems required
  • Must have the ability to quickly learn business and complex processes
  • Ability to understand and work across multiple business domains in support of projects required
  • Strong communication and critical thinking skills required
  • Must have the ability to partner with development teams that support various technology platforms
  • Proven relationship management skills required
  • Previous experience in an Agile environment preferred
  • Proficiency in Microsoft Office and has the ability to work from objectives without supervision required
  • Familiarity with software development methodologies preferred
  • 10-25% international and domestic travel requiredInfo Technology
18

Manager Business Analyst Resume Examples & Samples

  • Demonstrate Integrity
  • Comply with Applicable Laws, Regulations and Policies
  • Ability to collaborate with others
  • Ability to learn and develop stretch
  • Strong verbal and written skills; communicate to senior leadership and technical / business teams
  • Work effectively in a changing environment
  • Contribute innovative ideas
  • Use sound judgment
  • Ability to problem solve including perform multiple priorities and research conflicting and / or inaccurate data
  • Ability to analyze trends and propose recommendations for action
  • Develop an understanding of various departments and data sources in order to satisfy reporting
  • 5+ years experience in Medicare federal and state regulatory reporting
  • 5+ years experience in business / finance analysis
  • Experience in understanding and interpreting regulations for the purposes of gathering data based on the requirements
  • Experience with process improvements, workflow and data mining
  • Proven analytical and project management skills
  • Strongly detail oriented
19

Senior Product Manager / Business Analyst Resume Examples & Samples

  • Level 3 day to day support of the messaging plant including exchange email, unixmailsys plant, Instant messaging plant including Lync (Skype for Business)
  • Responsible for the overall health, performance, security and maintenance of the global infrastructure under a global follow-the-sun support model
  • Performing troubleshooting and investigating complex technical issues, including handling technical escalations from L2. Investigate and resolve Tickets in the L3 queue
  • Monitoring problem ticket queues for issues and respond promptly to them
  • Participating in the engineering and deployment of global products
  • Automation through scripting as necessary in order to efficiently address problems within our space
  • Identify and implement operational efficiencies
  • Performing change management duties, including creation, execution and validation of production changes
  • Project Based work e.g. Test and execute a software component version upgrade
  • Create technical documentation and documentation for end users and support personnel
  • Periodic weekend On call Coverage*L1-KW1
  • Experience supporting Windows Exchange 2010/2013 (On premise) and Lync (Skype for Business) at level 3 in a demanding, large networked global enterprise environment
  • Excellent written and verbal communications skills
  • Ability to work and communicate effectively with senior VIP clients for troubleshooting and explaining technical issues
  • Ability to deduce patterns from individual incidents and provide automated solutions to ensure these incidents do not reoccur in our enterprise environment
  • Intermediate or Advanced PowerShell scripting skills
  • Experience supporting eFax
  • ITIL-based service management
20

Programme Manager\business Analyst Resume Examples & Samples

  • Coordinate the management of projects across Axiom Reg Platform
  • Assesses resource needs and negotiates to obtain resources required/right size project as appropriate
  • Work closely with senior business leadership to define requirements and vet solutions
  • Coordinate the execution activities of the project as a whole (across all work tracks and all team members)
  • Establish the approach and define the necessary work activities (projects, BAU, etc.) to achieve project / program's mission & vision, monitor & report progress, and address any program-level issues
  • Ensure business counterpart readiness activities complete and takes ownership for entire end-to-end project across all work tracks and all team members
  • Provide proactive communication for management to understand needs, communicate status, and resolve conflict
  • Research, implement and evaluate cutting edge project management improvement practices to enhance effectiveness and efficiency of current planning and execution processes
  • Define, discover, document, or standardize processes as appropriate
  • Integrate planning tasks across multiple spaces within the Line if Business
  • Understand strong controls and audit requirements; ensures project aligns with established practices
  • Establish and maintain effective working relationships across contributing teams, various Lines of Business’s, senior technology management, business management, program sponsors, vendors, and business clients
  • Ensure projects are completed in accordance with all Risk, Architecture, and other relevant firm-wide guidelines
  • Produce quality standard timely Project Management deliverables as in accordance with the Project life-cycle
  • Demonstrated experience in leading cross functional projects and initiatives
  • 10-15 years of project management experience
  • Excellent relationship and communication skills, highly collaborative - can build rapport and credibility
  • Strong presentation skills
  • Competent in use of industry standard Project Management tools
  • Makes decisions in a timely manner, sometimes with incomplete information and under tight timelines and pressure
  • Ability to assess situations and make appropriate, effective, timely project decisions
  • Sufficient understanding /subject matter expertise and preparedness of information to effectively communicate key messages across matrix project teams, IT or Business teams
  • Significant prior project management experience
21

IT Manager Business Analyst Resume Examples & Samples

  • Develop and communicate the product features being developed, create product backlog, prioritization, and acceptance of user stories
  • Responsible for creation and execution of cross-functional project objectives and plan
  • Act as project manager across all IT work-streams. Responsible for scope, time, budget, resources and quality management aspects of one or more projects
  • Ensure serialization deployments comply with the J&J serialization enterprise architecture document, and also comply with J&J policies and procedures for product serialization. Build/Leverage the Johnson & Johnson’s enterprise serialization IT backbone capabilities, based on SAP-AII/OER/ATTP systems
  • He/she will work in close partnership with the IT partners in Application Services, IT Shared Services and liaison with peers in IT organization to ensure end-to-end implementation, i.e. for implementation of capability to handle serialized product in WMS (Warehouse Management System), integration of External Manufacturers, 3rd party logistics providers, and with peers in Commercial IT organizations
  • Provide periodic project status updates and attend/present in applicable portfolio / project review meetings as necessary through the project lifecycle
  • Ensure successful transition to future Service Operation team
  • This position requires 5-7 years of relevant experience and a BA/BS Degree or equivalent experience with advanced degree
  • Significant experience and end-to-end responsibility in successfully leading large, global, cross-functional, multi-disciplined IT projects in the life sciences industry. Ability to manage projects with a high degree of complexity with numerous dependencies in a matrix environment
  • In-depth experience as Project Manager/Business analyst implementing ERP/WMS or similar integrated systems in a manufacturing/distribution environment is required. Experience working with SAP systems is preferred
  • Experience working in Agile environment is preferred. Ability to develop product backlog/User Stories and prioritize based on business value and risks
  • Strong understanding of supply chain processes, ability to analyze and design business processes is required
  • Experience with industry standards such as GS1 (Global Standards organization) is an advantage
  • PMI/Prince2 trained/certified preferred, FPX optional. APICS (Association for Operations Management) certification is an advantage
  • Given the global character of this role, fluent knowledge of English and excellent communication skills are required.Info Technology
22

Technical Manager, Business Analyst Resume Examples & Samples

  • Work within and across teams to provide analytics insights related to circular and other promotional campaigns (including digital), circular distribution, and the integration of preprint circulation and other marketing channels
  • Hands on business and marketing analytics support/story telling for key Shop Your Way Marketing initiatives
  • Manage offshore analytic resources
  • Use analytical methods to drive targeted and non-targeted promotional activities across various channels and member touch-points
  • Understand and provide baseline key performance metrics
  • Contribute/Set up Test & Learns and analyze their learnings to allow SHC to actively test different marketing programs and promotions
  • Set up/Automate on-going reporting and tracking dashboards and continuously monitor business impact
  • Communicates findings and recommendations to leadership and works in an advisory capacity to implement recommendations
  • Execute analytics projects within aggressive timelines
  • Contribute to process of implementing new analytical tools and approaches
  • Contribute to development of improved infrastructure needed to support advanced analytics
23

Manager Business Analyst Resume Examples & Samples

  • Acts as a strategic partner to the Government Front Office teams (Federal and State) and other downstream Operations Program Office partners
  • Manages daily operations for the Operations Program Office
  • Identifies and implements opportunities to build new best practices into the Operations Program Office in order to make a positive impact on the organization
  • Ability to apply critical thinking and effective decision - making skills
  • Lead change management activities
  • Make methodology and adoption recommendations
  • Effectively implement best practice Recommendations
  • Build, sustain, and influence positive internal relationships with key stakeholders
  • Share information and transfer knowledge to senior leaders, coworkers, team members and stakeholders
  • Communicate effectively and positively with team members and stakeholders
  • Disseminate critical information from customers to internal downstream areas and upstream to executive level areas
  • Assess progress and reports status to management and key stakeholders including timelines and milestones, and provide timely communication regarding project status
  • Anticipate risk and develop mitigation plans
  • Lead process improvement activities
  • Bachelor’s degree or comparable work experience
  • 2+ years’ experience business process design and development experience
  • 2+ years’ experience gathering requirements and doing business analysis
  • Project management experience, preferably 5 years or more
  • 2+ years’ experience in the Health Care industry
  • Intermediate proficiency in Word, Excel, PowerPoint
  • Ability to travel at least 25 percent of the time
  • Proposal writing experience
  • 2+ years’ experience reviewing and responding to RFI / RFP proposal processes
  • Familiarity with Optum Operations (preferred for internal candidates)
  • Experience with Federal and State Healthcare programs
  • Self - directed
  • Ability to set and manage individual goals
  • Open to change and new information
  • Comfortable with ambiguity in a fast - paced organization
  • Ability to understand and navigate effectively through a matrix organization
  • Establishes trust and credibility, follows through on commitments, and takes ownership for team performance
  • Uses logic and best practices to solve complex process issues and evaluate innovative alternative courses of action to make sound, optimal business decisions
  • Actively seeks appropriate sources for answers
  • Develops plans that anticipate short and long - term business demands, meeting deadlines and deliverable target dates
  • Recognizes gaps between current situation and desired outcome and utilizes all resources to obtain information and provide solutions
  • Uses careful listening, tact and candor in all communication
24

Manager, Business Analyst, India IT Resume Examples & Samples

  • Strong technical and business writing skills
  • Understanding of graphical design and prototyping tools
  • Ability to develop training and support programs for global technology and process implementations
25

Manager, Business Analyst, Greater China Resume Examples & Samples

  • Provide support to the Greater China Institutional Sales teams including data gathering on opportunities, pipelines, pitches, wins and funding
  • Research of market landscape and strategic positions; understand and preparing short- and long-term product rollout strategy and execution
  • Complete Request-for-Proposal (RFPs), due-diligence questionnaires, consultant reports and client reports in a timely and efficient manner
  • Support the Institutional Sales teams in the production and maintenance of key marketing collateral
  • Provide regular updates on regional consultant database for key investment strategies / products
  • Communicating effectively with internal teams and external clients to deliver client’s requirement
  • Respond to ad-hoc client queries on behalf of the Institutional Sales team in their absence
  • Participate in other duties and ad-hoc projects as assigned by the CAO
  • Provide administrative support to the CAO
  • 2 to 5 years’ work experience, preferably in financial institutions, or relevant discipline
  • Ability to think analytically and a problem solver
  • A good understanding of Asset Management industry
  • Presentation skills, both numeric and creative
  • Accurate, articulate, presentable and showing initiative
  • Good interpersonal and project management skills with strong attention to detail
  • Driven, disciplined, punctual, patient, humble and open-minded
  • Strong spirit of teamwork and collaboration
  • Desire to continually learn new skills
  • Confidence to express opinions and propose new ideas
  • Curious, creative and with passion to success
26

Manager Business Analyst Resume Examples & Samples

  • The gathering of business requirements to support process improvements and implementations of EPMP across UHG
  • Translate requirements into Agile features and user stories
  • Collaborate with the Agile team to help define the program increment (PI) and sprint goals and commitments
  • Gain extensive understanding of business processes and application architecture to serve as a valuable resource for understanding what should be captured to ensure high quality requirements
  • Serves as a key resource on identifying and helping resolve complex and / or critical issues
  • Display exceptional attention to detail and deliver consistent quality work product
  • Bachelor Degree or equivalent work experience
  • Familiarity with Scaled Agile Framework (SAFe) or Optum Scaled Agile Model (OSAM)
27

Product Lifecycle Manager Business Analyst Resume Examples & Samples

  • Understand and translate requirements into business and technology solutions
  • Provide Product Lifecycle Manager application and integration analysis
  • Analyse as-is and to-be processes to define system/technology requirements
  • Deliver quality functional/application designs/configuration and ensure technology solutions represent current and future business requirements
  • Capture user requirements
  • Develop and implement quality business solutions for the client
  • Execute Product Lifecycle Manager configuration changes to meet business requirements
28

Manager, Business Analyst Resume Examples & Samples

  • Leads and manages complex projects and virtual teams through the initiation, planning, execution, control, and closing phases for customer solutions
  • Works closely with the customer solutions business team to drive the successful delivery of solutions that meet business needs
  • Manages project scope, requirements, integrated schedules, critical path, time, cost, quality, staff, risk, budgets, procurement, status, integration, and communication
  • Provides status for project progress to Program Managers
  • Leads and manages solution projects from a business perspective, including projects focusing on customer lifecycle through a service organization
  • Drives the successful execution and delivery of projects on time, within budget, in scope, and to meet business needs
  • Bachelor's degree in business or a related field required, or an equivalent combination of education and experience
  • 5+ years of project management experience developing business and/or IT solutions required
  • 1-2 years of management experience required
  • Experience with customer relationship management solutions preferred
  • Project management experience with SAP or Oracle preferred
  • Knowledge of project management methodologies (e.g., Project Management Book of Knowledge, etc.)
  • Knowledge of business process development and change management
  • Knowledge of business-to-business and business-to-consumer (B2B, B2C) transactions (e.g., e-commerce, e-business, content management, etc.) and customer relationship management solutions
  • Knowledge of sales, marketing, customer service, field service and technology
  • Knowledge of solution development methodologies
29

Jnr Business Manager / Business Analyst Resume Examples & Samples

  • Strategic Input: Prepare focussed deep-dives on products and propositions and present the findings and recommendations back to senior management. Working with the COO and broader business to ensure that the strategic requirements of GI&S are understood and well articulated. Ensure that strategic analysis is completed for major change programmes owned by the COO such as MIFID / Structural Reform
  • COO Office Management - Work closely with the COO on defining and managing their business agenda, working closely with the extended COO Team, GI&S CEO Business Manager and members of GI&S Exco
  • Governance: working jointly with the business to ensure an effective governance structure is in place across the business. Able to participate in forums and committees by: organizing agendas, minute taking, recording of actions, and communications
  • Broader Stakeholder management – Engages with various senior stakeholders that are important for the success of the COO, these will include GI&S senior leaders and Infrastructure partners
  • Working with the COOto prepare COO reports, briefing notes and presentations on working topics for various senior forums such as GI&S Exco, Change Board, PRB, Risk Form , Wealth Council and Investment Council
  • Proven communication skills with the ability to influence individuals without a direct reporting line
  • Excellent planning, prioritisation, problem solving and organisational skills
  • Experience in Wealth Management
  • Project management and stakeholder skills with the ability to steer differing views towards consensus
  • Demonstrates proven depth of experience in the preparation of staff briefing papers for senior audiences
30

Manager Business Analyst Resume Examples & Samples

  • Typically has 5-8 years of Fixed Income IT work experience
  • Working knowledge and experience of: Service Excellence, Risk Management, Business Case Development, Stakeholder management, Resource Management, Project Management, Managing in a Matrix Environment, Meeting Management
  • Independently resolve complex, multi-faceted problems to meet the business needs of the Global Fixed Income Business, by applying financial and technological knowledge to the design of methodologies, models, and/or systems solutions. This may involve rapid prototyping, with requirements and solutions, developed on an iterative basis that provides interim deliverables until a final production solution is created. This includes conducting research and analysis, accurately and clearly defining user requirements and processes, and liaising with the users
  • Manage multiple small projects and/or specific deliverables within large projects. This involves planning, securing and scheduling resources, defining business requirements and processes, developing testing, conversion and implementation strategies, developing detailed project plans, monitoring progress against planned objectives, financial review, and securing consensus and co-operation from users and senior management
  • Effectively manage and supervise project staff by setting delivery expectations, monitoring performance, and providing feedback
31

Manager, Business Analyst Resume Examples & Samples

  • Possesses strong Managerial and Leaderships skills required to manage the BA staff effectively
  • Collaborates and communicates effectively
  • Gives clear, specific explanations of both individual and team accountabilities and expectations - sets SMART objectives
  • Focuses on establishing clear action plans to close performance gaps promptly
  • Helps direct reports prioritize, assign tasks/projects based on competency and skills
  • Updates individual goals in response to changing business conditions and maintains performance standards
  • Provides regular, timely and constructive feedback and Recognizes and rewards success; Takes responsibility for the development and direction of team
  • Takes personal ownership for project processes, outcomes, and decisions
  • Hires the best people available from inside or outside; searches for the highest potential candidate in the market
  • Consistently assesses each direct report’s performance and proactively addresses under-performance or performance improvement opportunities with effective coaching and development opportunities
  • Conflicting priority resolution, negotiating skills and influencing
  • Strong presentation, communication, and facilitation skills
  • Ability to analyze project, program and portfolio needs to determine resources needed to achieve objectives and overcome cross-functional barriers
  • Demonstrated ability to liaise with multiple stakeholders
  • Demonstrated ability to work well with others and be respected as a leader
32

IT Manager Business Analyst Resume Examples & Samples

  • 45% - Agile User Requirements: Works with the business partners to identify/document/translate requirements for IT sprint cycles and in a consumable format and terminology for developers (includes project charters, use cases, data flows, wireframes…etc). Explains to the business how requirements may be implemented from a functional standpoint
  • 20% - Relationship Management / CLO IT partner: Play a key role in collaborating with and influencing key stakeholders – including: other directors, executives and regional/functional leadership. Participates/Leads Global Marketing IT capabilities/solutions/project portfolio
  • 10% - Program Oversight: Report on the progress of workstreams within scope of responsibility. Ability to present to senior stakeholders at Director and/or VP levels
  • 10% - Develops acceptance criteria with business partners. Coordinates user acceptance testing or assists unit testers so that requirements are satisfied
  • 5% - Prepares for and participates in select governance forums to gain visibility/approval for initiatives/portfolio within scope of responsibility. Ensures proper socialization / alignment prior to governance reviews. Work with business product owner on funding approvals within scope of responsibility
  • 5% - Perform other work related duties as assigned
  • BA/BS degree or equivalent OR 4+ years with advanced degree or equivalent is required
  • A minimum of 6 years’ of relevant experience is required
  • A minimum of 8 years of experience with a proven track record of leading and delivering complex IT solutions is highly preferred
  • Has current knowledge of industry and business process trends related to Global Marketing
  • Has domain knowledge of Marketing Function and/or Communications function, and experience developing/configuring IT solutions for key processes within Digital Marketing
  • Experience with Agile methodologies, including user story creation, backlog prioritization, coordination with scrum teams and UAT is required
  • Ability to understand and work across multiple business domains in support of projects
  • Strong communication and critical thinking skills. Ability to partner with development teams
  • Ability to collaborate with key partners and stakeholders and strong relationship management skills
  • Experience working with cross-regional/global IT and Cross-Functional Teams
  • Must have excellent communication skills (written and oral)
  • Must be skilled in building strong cross-functional partnerships
  • Experience with leading multi-company teams and global efforts are preferred
  • Demonstrated ability for a rapid understanding of business processes, and their technology implications
  • Knowledge of enterprise architecture and development methodologies preferred
  • Ability to drive results under tight timelines and manage a portfolio of initiatives in parallel (including both new development and support for existing platforms)
  • Up to 20% domestic and international travel may be required
  • Is proficient in Microsoft office and has the ability to work from objectives with minimal guidance or supervision
  • Must be adept at handling complexity and ambiguity. Proven relationship management skills
  • Partner across a number of stakeholders (Business & IT) to build strategies for successful development and deployment of CLO solutions and campaigns, enabling the achievement of sustainable behavior of the OneMD Core Values
  • Drive innovative opportunities with his/her business partners to enable education, awareness, engagement, rewards and recognition through digital and mobile capabilities, and collaboration capabilities and tools
  • Understand IT products, processes and systems such as: IT governance and portfolio, AS Build, Run, Support, GTS MARs and Mass Push processes
  • Prioritize and align, with the business, a harmonized CLO project portfolio of capabilities in support of strategic business imperatives
  • Works with the business and creative agencies to translate requirements for IT in a consumable format and terminology for developers (includes project charters, use cases, data flows, wireframes, etc). Explains to the business how requirements may be implemented from a functional standpoint
  • Ensures effective coordination of user acceptance testing (as required) to ensure requirements are satisfied
  • Drives collaboration and sharing of best practices within the Global Marketing Product line space across the WW Medical Device IT community
  • Acts as an IT representative on business leadership teams as assigned
  • Proven experience in best practices in: Digital Marketing (Web, Digital Asset Management), eDetailing, Demand Forecasting, Brand Management, Product Pricing, Channel Management, Marketing Innovation and Marketing Insights/Analytics is preferred.3217170227
33

Manager Business Analyst Resume Examples & Samples

  • Identify and understand the business problem and the impact of the proposed solution on operations of the organization
  • Identify and assess the impact of the solution on all project stakeholders
  • Analyze and document current business processes and functional requirements
  • Review impacted business processes and work with business stakeholders to identify and make business process improvements that result in cost savings, higher quality, increased efficiencies, lower risk, and shorter cycle times
  • Facilitating or participating in requirements gathering workshops and discussions with IT and various business stakeholders (including marketing, front of house and back of house)
  • Develop a clear set of requirements that are complete and understood by technology resources and business stakeholders; Manage requirements and associated changes to the requirements through the project lifecycle
  • Track and manage requirements traceability throughout the systems development lifecycle (SDLC)
  • Review, analyze, and create detailed documentation of business systems and user needs
  • Deliver on assigned project tasks within time, cost, and quality constraints
  • Manage stakeholder understanding of the implications of changes to existing applications, systems, and/or processes
  • Support QA and UAT processes through validation of test planning and execution
  • 21 years of age
  • Proof of authorization to work in the United States
34

Process Manager / Business Analyst Resume Examples & Samples

  • Define and document business processes with process owners and working group
  • Identify existing bottlenecks and weaknesses in process, submit proposals for improvements and optimizations where appropriate to ensure customers satisfaction (according to VOC/VOB), processes efficiency and KPIs achievement
  • Eliminate of waste in processes and negotiate them further with internal stakeholders in order to minimize resources, lead time, to improve quality and increase capacity
  • Make the analysis and prioritization of possible process improvements (C&E) for implementation, propose quantitative and financial benefits
  • Modeling to-be process to achieve the best results, calculating of targeted process characteristics like cost, quality, lead time
  • Propose measure to make process more effective an approve with Process Owner and top management
  • Define list of key metrics and KPIs for each process
  • Track process effectiveness using metrics control mechanism, feedback from users, regular checks and audits
  • Process Mapping Notation (BPMN)
  • Lean Six Sigma tools
35

It-demand Manager / Business Analyst Resume Examples & Samples

  • Act as the lead interface for IT-Business Requirements Engineering within the Business Unit “Digital Solutions”
  • Identify, analyze, prioritize and specify (internal/external) customer demands towards our offered digital solution portfolio to determine best solutions
  • Determine feasibility and respective solution specifications according to IT and Business guidelines and strategies and closely align with involved stakeholders (e.g. KAM/Sales, Product Managements Land, Air, Ocean and Contract Logistics) but also with internal IT development team
  • Transfer solutions into production in close collaboration with involved internal teams (development, test and operations)
  • Provide vital input into the assessment, design, development and implementation of digital solutions
  • Consult and transfer know-how to internal customers and stakeholders in regards of digital solution processes and portfolio
36

Manager, Business Analyst Resume Examples & Samples

  • Develop and execute on compliance system strategy for system(s) owned
  • Manage/coordinate activities of a team, including research, analysis and documentation, design/development of testing, problem resolution, training, status reporting, implementation, and post-rollout review
  • Manage and lead project documentation and develop presentations for communication
  • Lead a team of Compliance professionals to meet department system strategies needs and requirements
  • Manage special projects needs as assigned by the CS&A management
  • Partner with system stakeholders in the Compliance department in order to drive technology needs in collaboration with the IT organization
  • Manage projects through working with compliance personnel across the globe
  • Establish appropriate project priority and manage process for project execution
  • Minimum of five years of Compliance experience or technical experience
  • Proven experience with working with Information Technology on small to large projects Skills & Competencies Required
  • Must have a clear understanding of technology,
  • Compliance, compliance risk and risk mitigation strategies in support of Global Compliance
  • Track record of successful execution of initiatives working with a diverse group of people including departmental leaders, IT resources and system users
  • Demonstrated leadership and management skills
  • Strong and effective planning, analysis and problem solving skills with a Compliance mindset
  • Relevant experience in complex retail/consumer financial services/payment services organizations with multiple financial products, or in IT system ownership
  • Experience in leading technology systems
  • Four-year college degree required with preferred areas of concentration in technical fields, Economics and/or business
37

Assistant Manager, Business Analyst Resume Examples & Samples

  • Meet Business partners and understand Business requirements
  • Plan to collect, analysis and consult Business requirements (included non functional requirements)
  • Submit (documentation) and review Business requirements with Project Manager/BA Manager
  • Release, control Business requirement proposal and get sign off by Business owner(s)
  • Walk through Business requirements and relevant development documentation with Development team
  • Create Business cases and system scenarios
  • Support Development team during coding, testing (unit test, integration test) and request for change
  • Communicate, manage Business partners on testing plan and sign off UAT (User Acceptance Test)
  • Follow and update issues, problems that can impact Business requirements and systems
  • Prepare weekly report update on Business requirements statuses to Project Manager/Head of IT-BA
  • Complete User manual/guide for Business requirements and systems
  • At least 3 working years with BA role for financial areas
  • As Insurance or Banking
  • IT application knowledge is required
  • Experienced managing Projects or Change control
38

Principal Program Manager / Business Analyst Resume Examples & Samples

  • Acquire and maintain up to date knowledge of backlogs & developments within Expedia’s brand as well as other White Label Products
  • Prioritize the leverage and introduction of new products and features that increase revenue and market share
  • Determine the roadmap and scope of trade-off decisions between programs and initiatives
  • Coordinate product definition, requirements analyses, documentation of specifications, product positioning of features initiated on Hotwire side that impact White Label products
  • Lead analysis of released features on Hotwire White Label site to ensure that performance matches expected benchmarks
  • Stay on top of market demand, and review competitive products
  • Provide input into product design
  • Work with the business leaders to define what they need to achieve desired results; and help the business owner find language to translate their vision into strategy
  • Act as a proxy for business in decisions or recommendations
  • Responsible for ongoing ownership and improvement of existing site products
  • LI-DY1
39

Program Manager / Business Analyst Resume Examples & Samples

  • Creating detailed design artifacts
  • Performing detailed low level design reviews
  • Ensures that reusable solutions patterns are incorporated in the application architecture
  • Participates in code reviews
  • Identifies new technical requirements of a project and if necessary develops new reusable solution patterns that can be incorporated into the WM patterns catalogue
  • Develops code snippets based on project needs
40

Manager, Business Analyst IV&V Resume Examples & Samples

  • 3 to 5 years of experience on an IV&V team on a large software implementation(s) at a large state government entity
  • 3 to 5 years of experience in a functional analyst role on a large software implementation(s) at a large state government entity; experience with an IV&V vendor is a plus
  • Experience writing functional/business requirements and/or functional design specifications
  • Experience with project management and SDLC processes, and specifically requirements management, risk management and issue management
  • Experience with a requirements management process from requirements confirmation through design, build, system testing and User Acceptance Testing (UAT)
  • Experience with functional testing on a large system implementation; experience with UAT a plus
  • Experience with a State agency a plus
  • Knowledge of change management and organizational alignment is a plus
  • Knowledge of data analysis, cleansing, transformation, loading and confirmation is a plus
  • Strong oral communications and technical writing skills
  • Must be based in Austin
  • Become familiar with the functional project scope, use cases and requirements for a specific area of functional scope (e.g. a legacy system being replaced) for a large systems implementation
  • Monitor SDLC activity related to delivering the assigned scope, including requirements confirmation sessions, design sessions, and testing sessions; provide real-time observations (as appropriate) on requirements traceability and any risks/issues
  • Review all software vendor deliverables (e.g. design specifications) for the assigned functional scope area for accuracy, completeness and correctness; confirm decisions from SDLC meetings and previous deliverables are included and correct
  • Monitor project activity related to any SDLC process assigned (e.g. data conversion), providing real-time observations as appropriate, and documenting issues/risks for the IV&V team based on industry standards and best practices
  • Contribute observed strengths, issue and risks for inclusion in all IV&V team deliverables (e.g. Monthly Reports)
  • Draft content that will be included in our IV&V team’s assessment deliverables, including short write-up on risks and issues
41

Operations Manager & Business Analyst Resume Examples & Samples

  • Manage Trucost's data analysis team to a defined high level of service
  • Identify, recommend, and apply approaches to optimize research quality and process efficiency through technology (automation, machine learning, etc.)
  • Monitor database quality and address quality concerns
  • Support the design and documentation of data processes and workflows
  • Run status meetings with the data analyst management team and conduct analyst performance reviews
  • Proven experience managing a data analysis team and optimizing business processes through technology
  • The candidate should be conscious of detail and numerically proficient with natural curiosity and an innovative approach to problem solving
  • Interest in corporate sustainability, and environmental, social, and governance research
  • Degree in Computer Science, Information System, Information Management, Business Administration or equivalent
  • Understanding of emerging tools and techniques in machine learning, statistical modeling & analytics
42

General Manager / Business Analyst Resume Examples & Samples

  • Weekly Inventory Report
  • Weekly Depletions Report
  • Weekly Distribution Report
  • Monthly On-Premise Volume Opportunity Report
  • SAP process for province
  • Liaise between Innovations, Brand, Region for Materials required for listing, co-packing processes
  • Support KAM Quebec in distributor (Sleeman) meeting management and execution
  • Manage communication process with Sleeman Sales Coordinator: On-Premise Pricing, monthly price calendar, promotional period SMAC (Sleeman Marketing Activity Calendar) file
  • Assist in the requisition and processing of regional programming invoices in conjunction with Accounts Payable for retail programs
  • Maintain and update the status of all retail programs in Toolbox
  • Update the innovation tracker for regions
  • Update sell sheets
  • Confirm pricing for broker price list
43

Senior Manager, Business Analyst Resume Examples & Samples

  • Provide end to end thought leadership for the monthly reinsurance administration billing process. Processes must follow strict SOX governance controls to ensure financial statement balances accurately reflect underlying billing activities. This role must be able to design innovative business processes through two small teams to leverage TAI system capabilities to ensure optimal efficiency. Routinely work with other business areas and 3rd party vendors to resolve complex business issues
  • Lead the claim recovery process from 3rd party Reinsurance companies within strict business and SOX control governance to ensure all paid/unpaid recoveries are accurately reflected in the general ledger. Proactive communication is essential in managing the resolution of contestable claims by working with multiple internal business areas and 3rd party Reinsurance companies to ensure claim recoveries are consistent with treaty terms
  • Act as a subject matter expert for all reinsurance activities including understanding the nuances of life insurance and disability products, ability to acquire in depth knowledge of the TAI system capabilities and ability to research complex data issues that are identified by working with internal business areas and 3rd party companies to identify appropriate treatment and required adjustments to both monthly premium billings and claim recoveries
  • Responsible for providing direct leadership to a small domestic team and indirect leadership to a small international supporting team by providing coaching, mentoring, goal setting and performance management. Strong interpersonal skills are required as this role frequently works with senior business leaders and 3rd party companies to resolve complex business issues. This role also must excel at establishing priorities for domestic and international teams to ensure that business objectives are consistently met within tight time lines
  • Bachelor degree or equivalent
  • 7-10 years experience in managing a policy administration billing process in a well controlled environment
  • 5+ years people leadership experience
  • Strong financial acumen as the role is responsible for ensuring general ledger balances are accurate and SOX controls are followed
  • Strong communication skills are critical as this role must work with multiple business areas in resolving complex business issues
  • In-depth knowledge of business operations, systems and supporting processes with ability to articulate these processes to others
  • Strong analytical skills to understand root cause of complex data issues that arise and how to create effective solutions within the system
  • Knowledge of Life and Disability Insurance products
  • Knowledge of reinsurance concepts
  • Knowledge of TAI reinsurance administration system
44

Manager, Business Analyst Resume Examples & Samples

  • Integrate business and technology functions to ensure comprehensive business solutions are implemented
  • 7 –10 years of experience in information technology business analysis
  • Must possess superior analytical and organizational skills with strong attention to detail
  • Strong interpersonal skills; excellent written and verbal communication skills. Ability to establish positive relationships with a diverse group of stakeholders, including business customers, solution architects and developers
  • Proficiency with Microsoft Office Applications
  • Knowledge of SQL queries is highly valued
  • Ability to work independently; self-starter
45

Manager Business Analyst for Credit Risk Resume Examples & Samples

  • Build, motivate and manage teams leveraging his/her expertise to mentor and lead developers; supporting them through the various software development life cycle stages
  • Provide the vision and leadership for design, development and implementation of high quality software solutions / components for the Credit Risk platform
  • Facilitate smooth delivery of the projects – manage the team and their deliverables. Take complete ownership of the delivery of the various software solutions / components worked upon by the team
  • Demonstrate superior collaboration skills in working closely with various stakeholders, other development, testing and implementation teams to roll-out important regulatory and business improvement programs
46

Change Manager / Business Analyst Resume Examples & Samples

  • Helping the group understand and manage its legal and regulatory risks
  • Collaborating effectively across our team, all risk functions and businesses
  • Continuously improving quality standards
  • Driving efficiency and maintaining a tight control of our internal and external costs
  • Provision of business coverage and support, including Commercial Contracts, Employment, Intellectual Property and Transactional / Deal support
  • Oversight of Regulatory relations
  • Management of litigation portfolio
  • Management of competition law investigations
  • Regulatory strategy and policy
  • Responsible for the successful delivery of BAU and strategic projects to plan, budget and agreed quality and governance standards
  • Manages project teams engaged throughout the full delivery lifecycle
  • Delivery of projects supporting the business strategy from business case through to initiation, requirement analysis, design, build, testing, implementation and closure
  • Provide business analysis expertise to the Global Legal function
  • Lead business analysis work streams for specific change projects
  • Project planning and delivery, including budgeting and resourcing
  • Benefits management, including benefits realisation planning
  • Risk and Issue management ensuring appropriate mitigation and escalation
  • Matrix management of project team members across different functions, locations and/or external suppliers
  • Ensure operational readiness ahead of any change, embedding changes to process and procedures through a variety of mechanisms, including workshops, training, written and verbal communications
  • Develop business architecture plans and process maps
  • Work with subject matter experts (SME’s) from across the firm to gather requirements
  • Document detailed requirements for a variety of change programmes and projects within the Legal function
  • Develop Functional specifications detailing innovative and pioneering solutions, which underpin our Legal strategy
  • Support the creation of appropriate Technical specifications
  • Coordinate and execute testing, including documentation (e.g. Scripts, scenarios and plans)
  • Coordinate and execute training, including scheduling, documentation and delivery
  • Share best practice and lessons learned throughout the Change team
  • Trusted adviser to legal teams and other infrastructure areas
  • Outstanding interpersonal and influencing skills
  • Confidence to challenge and negotiate with very senior stakeholders, including General Counsel, ensuring business processes are still valid and streamlined appropriately
  • Ability to present confidently and concisely at all levels, using influence to engender support for workstreams being delivered
  • Ability to identify, address and where necessary escalate key risks and issues
  • Excellent time management and personal organisation skills
  • Awareness of the regulatory environment in financial services, and planned changes to it
  • Proven and significant track record implementing BAU and strategic change
  • Proven and significant track record executing business analysis from both a business and IT perspective
  • Ability to use various techniques to elicit, analyse and communicate requirements (e.g. Stakeholder interviews, hosting workshops, shadowing business users, process modelling)
  • Ability to work independently to drive forward the business agenda
  • Comprehensive knowledge and experience of the full systems development lifecycle (SDLC, BACL, BWCL)
  • Significant experience of process improvement methodologies and initiatives (e.g. Lean Six Sigma, BPR, BPM)
  • Proven track record of delivering process improvements, using the above methodologies
  • Ability to visually represent requirements both technically and non-technically
  • Exceptional eye for detail and ability to deal with complex data flows and entity relationships from a number of systems
  • Experience of Legal Technologies, such as matter, spend and document management systems
  • Familiarity with trading documentation (including ISDA, CSA, Confirmations)
  • Knowledge of Front, Middle and Back Office functions within an investment bank
  • Project Management qualification e.g. Prince2, AGILE
  • ISEB Business Analysis – Preferred
  • Educated to Degree Level
47

Associate Manager, Business Analyst Resume Examples & Samples

  • Work with the business community to understand their business objectives by analyzing, defining and formalizing business processes and requirements, and recommending approaches that drive results and enable the business to achieve its goals
  • Act as a liaison between the client area, technical organization, and other affected areas in planning, directing and conducting the analysis of complex business problems
  • Understand and translate business requirements to ensure delivery of appropriate and high quality solutions by maintaining traceability through development, quality assurance, user acceptance testing, production verification and ongoing maintenance
  • Work with project managers to map business requirements to project deliverables, resource planning & project plans. Provide input into project plans, cost and/or resource estimating activities. May function as project lead on smaller efforts
  • Present and facilitating a variety of formal and informal meetings: one-on-one, small and large groups
  • BA/BS Degree preferably Business Administration, Computer Science or Accounting OR an equivalent combination of education, training, and progressive experience
  • 5 –7 years of experience in information technology business analysis
  • Ability to work independently; Self-starter
  • Ability to effectively plan, facilitate, and participate in meetings with employees from all organizational levels
  • Critical thinking and translation of business needs into technology solutions
  • Experience in Agile software development desirable
48

Manager Business Analyst Resume Examples & Samples

  • Registered Nurse or LPN licensure
  • 6+ years of regional or senior-level management experience in medical practice management or other healthcare related field
  • Ability to demonstrate independent initiative, make sound decisions using effective problem-solving techniques
  • Exceptional interpersonal skills with ability to interface effectively internally with all levels of staff and executive leadership members and externally with a wide range of people/entities including physicians, office staff, hospital executives, medical groups, and IPA’s
  • Possess excellent problem solving skills with effective follow through
  • Solid management and supervisory skills (i.e. employee selection, training, coaching and development as well as process management)
  • Deep understanding of medical care delivery
  • Effective ability to develop interpersonal relationships
  • Ability to develop and present comprehensive reports
  • Ability to effectively communicate (both written and verbal) in a professional manner
  • Proficiency in basic computer systems and applications
  • Bachelor’s degree in Healthcare or Business Administration or a related field
  • 6+ years of directly related experience in medical practice management or healthcare related field specialized in HEDIS/Stars improvement