Body Shop Manager Resume Samples

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BK
B Kassulke
Beulah
Kassulke
746 Ruben Turnpike
Chicago
IL
+1 (555) 303 1986
746 Ruben Turnpike
Chicago
IL
Phone
p +1 (555) 303 1986
Experience Experience
New York, NY
Body Shop Manager
New York, NY
Orn LLC
New York, NY
Body Shop Manager
  • Purchase equipment, materials and supplies for the body shop and oversee maintenance and protection of shop equipment
  • Work with AGM, Detail Shop Manager (or Detail Sublet Company), and staff to provide quality product to customers
  • Supervise the completion of work order forms to ensure accurate vehicle records. Approve and forward bills and invoices to accounting department for timely billing
  • Maintain and develop body shop staff and their professional and technical knowledge by recruiting, selecting, orienting, and training employees, and by providing educational opportunities. Counsel and discipline employees as necessary. Plan, monitor and evaluate job performance, and conduct performance appraisals
  • Prepare estimates for collision repair, lot damage, transport damage, etc. as necessary
  • Manage the flag pay process and review spreadsheets for accuracy. Coordinate error resolution through Body Shop Supervisor and payroll as necessary
  • Review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement
Detroit, MI
Body Shop Regional Manager
Detroit, MI
Hand-Dickinson
Detroit, MI
Body Shop Regional Manager
  • Deliver a Regional People Plan (resourcing, training, development, operating model)
  • Build and maintain a succession plan for your team to create a continuous pipeline of talent inputting in to the overall UKAARC plan
  • Ensure high standards and adherence to all people practices, processes and policies driving improvement in all people metrics
  • Own and be responsible for the communication strategy for the region connecting with the business strategy and the wider DLG Community
  • Use the performance and development framework to set clear and stretching expectations for site management. Regularly discuss progress against all aspects of an individual’s performance including values, development, coaching, recognising success and addressing shortfalls
  • Own capacity management and proactive resource planning for your region, leveraging DLG central support to deliver a high quality workforce at the right time for the right cost. Ensure your sites follow all relevant recruitment processes
  • At a regional level deliver all brand whole cycle times and business & marketing propositions
present
Philadelphia, PA
Body Shop Production Manager
Philadelphia, PA
Tremblay-Cummings
present
Philadelphia, PA
Body Shop Production Manager
present
  • Assign repair work to technicians for maximum efficiency
  • Control repair order flow and monitor open repair orders and work in process
  • Approach repair planning with a sense of urgency and detail to avoid waste and rework later in the process
  • Work with insurance adjusters, maintain relationships
  • Perform in-process quality control checks to ensure company standards are met
  • Ensure information in the CCC management system is accurate at all times to reflect vehicle status
  • Perform final quality inspection prior to delivery of the vehicle to customer
Education Education
Bachelor’s Degree
Bachelor’s Degree
The George Washington University
Bachelor’s Degree
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2 Body Shop Manager resume templates

1

Body Shop Production Manager Resume Examples & Samples

  • Plan daily production schedule to maximize efficiency and maintain cycle time goals
  • Run production meeting to communicate priorities to staff
  • Perform in-process quality control checks to ensure company standards are met
  • Immediately identify and address any quality issues or production delays
  • Perform final quality inspection prior to delivery of the vehicle to customer
  • Must hold customer satisfaction and quality to its highest standards while maintaining respectable cycle times
  • Assign repair work to technicians for maximum efficiency
  • Approach repair planning with a sense of urgency and detail to avoid waste and rework later in the process
  • Ensure information in the CCC management system is accurate at all times to reflect vehicle status
  • Ensure complete disassembly of vehicles to allow for accurate and complete estimates prior to repairs
  • Handle repair supplements with insurance companies and adjusters including ordering supplement parts
  • Work with insurance adjusters, maintain relationships
  • Maintain excellent technician and painter productivity
  • Control repair order flow and monitor open repair orders and work in process
  • Quality control with technicians and customers
  • 2-5+ years of body shop experience including Body/Paint, Estimating, or Management
  • Thorough knowledge of the collision repair process including quality standards
  • Solid problem solving abilities
  • Above average computer proficiency
  • Ability to motivate staff to achieve common goals
2

Body Shop Manager Resume Examples & Samples

  • Manage activities of the body shop to ensure vehicles are repaired and painted to meet Manheim’s reconditioning standards and customer or account requirements
  • Purchase equipment, materials and supplies for the body shop and oversee maintenance and protection of shop equipment
  • Provide and maintain safe work environment by explaining, monitoring and enforcing required auction safety procedures and complying with OSHA requirements. Facilitate safety training for shop employees
  • Work with AGM, Detail Shop Manager (or Detail Sublet Company), and staff to provide quality product to customers
  • Supervise the completion of work order forms to ensure accurate vehicle records. Approve and forward bills and invoices to accounting department for timely billing
  • Maintain and develop body shop staff and their professional and technical knowledge by recruiting, selecting, orienting, and training employees, and by providing educational opportunities. Counsel and discipline employees as necessary. Plan, monitor and evaluate job performance, and conduct performance appraisals
  • Prepare estimates for collision repair, lot damage, transport damage, etc. as necessary
  • Manage the flag pay process and review spreadsheets for accuracy. Coordinate error resolution through Body Shop Supervisor and payroll as necessary
3

Body Shop Production Manager Resume Examples & Samples

  • 5 years of direct experience in the Auto Body Industry
  • Ability to interact effectively, and coach others on interacting effectively, with internal or external customers and act with empathy
  • Applies highly advanced knowledge of insurance policy, coverage, and regulation
  • Applies highly advanced knowledge of claim processes, policies, procedures, claim systems, coverage, liability, damage estimating, and/or settlement, and adherence to applicable legal compliance standards
  • Applies highly advanced industry knowledge to discipline practices, including best practices, to support the business unit
  • Applies highly advanced knowledge of analytical procedures to reconcile, manipulate, and recognize patterns of data
  • Applies highly advanced ability to leverage learned technical skills in support of team objectives
  • Applies highly advanced conflict management and problem resolution skills in managing internal and external customer relationships
  • Applies highly advanced knowledge of training facilitation and coaching skills
  • Ability to investigate, evaluate and settle highly complex claims
  • Applies highly advanced skill in motivation, organization, training, coaching and facilitation of teamwork
  • Has and maintains all appropriate licenses and registrations for the role per state requirements
4

Body Shop Manager Resume Examples & Samples

  • Hire, train, motivate, counsel, and monitor the performance of the body shop staff
  • Direct and schedule the activities of all body shop employees
  • Responsible for coordinating the repair process once the vehicle gets to the shop
  • Write estimates using approved guidelines for insurance and retail customers
  • Establish and maintain good working relationships with insurance companies
  • Maintain a clean and safe working environment for all employees under your charge
  • Understand, keep abreast of and comply with federal, state, and local regulations that affect body shop operations, such as hazardous waste disposal, OSHA Right-to-Know, etc
  • Conduct meetings with body shop employees to discuss activities and problems of mutual interest
  • Work with body shop staff to ensure the highest standard of quality maintained on all repairs made in the shop
  • Maintain profit margins consistent with industry standards while controlling costs
  • Establish and maintain procedures to be followed to make sure repairs are completed in a timely basis
  • Keep abreast of new equipment and tools available that may prove beneficial to our operation
  • Quality-check completed repair jobs
5

Body Shop Manager Resume Examples & Samples

  • 2 or more years experience in automotive or body shop preferred
  • Good communication and interaction skills, competent management and organizational skills required
  • Good computer and software knowledge
  • Knowledge of federal/state laws and regulations regarding OSHA, EPA and MSDS a must
  • Valid Driver’s License and good driving record required
  • Regularly required to stand, walk, reach, talk and hear. Frequently required to stoop, kneel, crouch, bend, squat and climb
  • Ability to lift 1-30 pounds (light hand tools, etc.) Manual dexterity, repetitive motion tasks
6

Motor Body Shop Production Manager Resume Examples & Samples

  • Experience of high volume accident repair management and scheduling (essential)
  • Thorough understanding and experience of BS10125 regulations (essential)
  • Knowledge and experience of Thatcham repair methods
7

Body Shop Manager Resume Examples & Samples

  • Adherence to all attendance and punctuality standards
  • Adherence to timekeeping standards; Employees are required to record the beginning and ending times of any shift, meal break or departure from work for personal reasons
  • Understand and follow all work rule policies and procedures
  • Follow the Code of Business Ethics and Conduct
  • Maintains a professional, clean and pressed business appearance as determined by dealership management
8

Motor Body Shop Production Manager Resume Examples & Samples

  • A competitive salary, benchmarked against our competitors, which will grow as you do
  • Pension 9% of your base salary, you can choose to contribute less or more than this, and anything you don’t wish to put in to your pension you can take as cash instead!
  • Private medical insurance (anyone can choose this through our flexible benefits scheme, and managers receive this as standard)
  • Attractive holiday entitlement
  • 50% off our Home, Motor and Pet insurance
  • Free Travel insurance
  • Free Green Flag breakdown cover
  • Flexible rewards including Life insurance, income protection, critical illness insurance, personal accident insurance
  • Retail card, with discounts at big name retailers
  • My Discounts - a discounts website for all our employees, with great discounts, cash back savings and offers across hundreds of brilliant high street brands, travel, tickets, gym memberships and much more
9

Body Shop Regional Manager Resume Examples & Samples

  • At a regional level deliver all brand whole cycle times and business & marketing propositions
  • Exceed company standards for customer complaint results
  • For the region lead the consolidation, understanding and interpretation of customer feedback
10

Body Shop Process Manager Resume Examples & Samples

  • Minimum Bachelor's degree
  • 5+ years of vehicle launch experience
  • Understanding of major systems, equipment and conveyors within Body Shop
  • Ability to develop an entire Body Shop Assembly center layout/plant site plans
  • Ability to review and learn the process flow of all FCA assembly plant within the NAFTA region
  • Strong written and oral communication skills including ability to present process solutions/alternatives to senior leadership and peers
  • Proficient in Microsoft Office PowerPoint and Excel
  • Self-motivated and ability to achieve results under pressure
  • Degree in Engineering
  • 5+ years of vehicle launch experience within Body Shop
  • Understanding of Body Shop assembly equipment pricing and equipment standards
  • Understanding of FCA development system and FCA project management