Assurance Associate Resume Samples

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JS
J Stroman
Jerrod
Stroman
60672 Eusebio Union
Boston
MA
+1 (555) 402 9601
60672 Eusebio Union
Boston
MA
Phone
p +1 (555) 402 9601
Experience Experience
Los Angeles, CA
Assurance Associate
Los Angeles, CA
Armstrong Inc
Los Angeles, CA
Assurance Associate
  • Support Project Managers with day to day management and delivery of report assurance and HSE/GHG data verification engagements
  • Develop and maintain an excellent working relationship with all levels of client staff to increase customer satisfaction and to strengthen client relationships
  • Performs the detail work of audits, reviews, some compilations, and other assurance service for clients
  • Develop and apply an intermediate knowledge of auditing theory and a sense of audit skepticism
  • Identify key issues and work with more senior team members to come up with an audit approach
  • Collaborate with clients, working hand in hand to deliver a quality product within the client’s timeframe
  • Task and Engagement Management
Chicago, IL
Service Assurance Associate
Chicago, IL
Walsh-Fritsch
Chicago, IL
Service Assurance Associate
  • Manually handling (lifting and/or stacking) of cartons using safe working practices
  • Monitor Exceptions to prevent backlog & accumulation of valued inventory working with cross-functional team to action & move devices back into production
  • Responsible for auditing accuracy and validity of the data inputted into the established database daily
  • Perform daily floor walkthroughs with Exceptions Supervisor to ensure compliance with set SOP’s for exceptions handling/validation
  • Develop and maintain SOP for handling, logging, reporting, and validation testing new/existing exceptions
  • Cooperating with supervision and fellow employees
  • Support exceptions reporting, including Ad-Hoc request
present
Dallas, TX
Risk & Assurance Associate
Dallas, TX
Mohr and Sons
present
Dallas, TX
Risk & Assurance Associate
present
  • Assist in developing audit plans and performing initial and follow-up audits in accordance with professional standards
  • Support team members or management in the review of workflows and business processes as well as evaluate the adequacy of internal controls
  • Help develop recommendations for improvements to existing systems and processes
  • Assist in the development of audit scope using risk assessment techniques
  • Act as a positive role model in a group; work effectively with others
  • Provide suggestions for revision of audit programs where necessary to accomplish audit objectives
  • Develop and maintain effective communication and rapport with team and customers
Education Education
Bachelor’s Degree in Accounting
Bachelor’s Degree in Accounting
The George Washington University
Bachelor’s Degree in Accounting
Skills Skills
  • Basic understanding and experience planning and coordinating the stages to perform an audit of a basic public and/or private company
  • Knowledge of internal accounting controls and professional standards and regulations (GAAP, GAAS, Sarbanes-Oxley, etc)
  • Strong verbal and written communication skills with the ability to adapt style and messaging to effectively communicate with professionals at all levels both within the client organization and the firm
  • Solid organizational skills with a demonstrated ability to multi-task
  • Solid analytical and diagnostic skills and ability to break down complex issues and implementing appropriate resolutions
  • Capable of working in a demanding, deadline driven environment with a focus on details and accuracy
  • Excellent analytical, technical, and auditing skills including knowledge in US GAAP, GAAS, and PCAOB rules and standards
  • Strong communication and analytical skills Ability to work both independently and in a team environment
  • Proficient in Microsoft Excel and QuickBooks
  • Strong research and writing skills
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15 Assurance Associate resume templates

1

Senior Assurance Associate Resume Examples & Samples

  • Knowledge of Public Accounting and Audit practices, procedures and reporting standards
  • Extensive knowledge of SEC, U.S. GAAP, U.S. GAAS, IFRS procedures and standards, the Investment Company Act of 1940 and the AICPA Audit and Accounting Guide - Investment Companies
  • Knowledge of first level review of basic Audit reports produced by associates
2

Assurance Associate Resume Examples & Samples

  • Development of leadership and networking skills
  • Mentoring by Managers & Directors
  • Connecting personal success with CBIZ & MHM success
  • Gain an understanding and assist in planning multiple audit assignments in Real Estate, Construction, Nonprofit, Manufacturing and many more industries
  • Execute solid understanding of accounting and auditing principles, quality control standards and technology implementation procedures relative to individual client assignments
  • Participate in client assignments from beginning to end
  • Identify and communicate audit issues, technical matters and improvement opportunities with senior associates, managers and partners to resolve client issues discovered during the audit process
  • Develop and maintain an excellent working relationship with all levels of client staff to increase customer satisfaction and to strengthen client relationships
  • Pledge to provide exceptional service to every client by providing individual attention, responsiveness and commitment to understanding their goals and needs
  • Maintain and comply with the highest degree of professional standards, client confidentiality and personal conduct
  • Assist with training and mentoring junior associates and interns on MHM audit methodology
  • Bachelor's degree required; Master’s degree in Accounting, Taxation or related field preferred
  • CPA eligible and/or desire to obtain certification preferred
  • Internship experience in accounting or related field preferred
  • Excellent interpersonal, analytical, research and audit project management skills, and have basic knowledge of GAAP and GAAS rules, procedures and standards
  • Ability to multi-task, think independently and problem solve in a results driven team oriented environment
  • Strong computer and technical skills including, Microsoft Office Suite, Outlook, intranet and audit software
  • Must be able to travel based on client and business needs
3

Management Assurance Associate Resume Examples & Samples

  • Supporting MA Managers and Head of to ensure that risks, controls and aligned compliance obligations are identified, documented, assessed, managed and are being appropriately monitored and reported
  • Providing assurance that appropriate processes are in place to implement and monitor adherence to agreed risk appetite limits
  • Assisting in the development and application of a dynamic management assurance framework
  • Assisting in the development and delivery of an internal reporting framework
  • Assist Performance Unit Leadership Teams to record, manage, report and escalate operational risks and compliance events
4

Satisfaction Assurance Associate Resume Examples & Samples

  • Productivity – Maintain targeted expectations for timely completion of orders
  • Quality – Maintain targeted expectations for technical execution and quality of work, including the quality of communications with customers
  • Communicating with customers in a timely manner through both phone and email
  • Customer Satisfaction – Maintain targeted expectations for the average level of customer satisfaction measured by the customer feedback survey
  • Inter-team satisfaction – Work together to enhance customers’ and teammates’ experience with CustomInk
5

Satisfaction Assurance Associate Resume Examples & Samples

  • Unwavering attention to customer satisfaction
  • Order and design review for clarity, completeness, and aesthetics
  • Clear, positive, and helpful communication via phone and email
  • Troubleshooting and creative problem solving to deliver results
  • High attention to detail and accuracy
  • Collaboration across departments to achieve results for customers and company
  • Navigating communication on questions, instructions, encouragement, and feedback to support order-by-order success and improvement of our operation
  • Timely Communication - Connecting with customers in a timely manner through both phone and email
  • Inter-team Satisfaction – Work together to enhance customers’ and teammates’ experience with CustomInk
  • Experience with, or ability to, deliver high quality customer service
  • Independence coupled with ability to collaborate with a team
  • Motivation to achieve high Productivity and Quality
  • An eye for design and aesthetics
  • Ability to multitask
  • Comfort with staying flexible and adapting to change
  • A positive and focused approach under pressure
  • Familiarity with Adobe Illustrator, Photoshop, and garment decoration processes like screen-printing and embroidery are a plus but not required
6

Assurance Associate Resume Examples & Samples

  • Audit completed work in various departments to ensure quality specifications are being met
  • Validate and maintain inventory integrity by performing daily manual and/or system generated cycle counts on locations in the facility, ensuring items are located in their proper location
  • Research picking and packing exception orders utulizing system (WMS and Retek) and process knowledge to fill exception orders and identify root causes
  • Select random samples of follow inspection procedure or criteria. Inspect for freight damage and manufacturing defects
  • Performs the job functions of Associate I or other duties as assigned by leadership
7

Assurance Associate Resume Examples & Samples

  • One (1) to two (2) years prior experience in public or private accounting firm
  • Accounting based internship beneficial
  • Basic understanding and experience planning and coordinating the stages to perform an audit of a basic public and/or private company
  • Ability and willingness to travel, as needed, required
  • Solid analytical and diagnostic skills and ability to break down complex issues and implementing appropriate resolutions
8

Assurance Associate Resume Examples & Samples

  • Develop and apply an intermediate knowledge of auditing theory and a sense of audit skepticism
  • Contribute ideas/opinions to the engagement teams
  • Collaborate with clients, working hand in hand to deliver a quality product within the client’s timeframe
9

Assurance Associate Resume Examples & Samples

  • 1 - 3 years' experience in a reputable public accounting firm
  • Proficient in Microsoft Excel and QuickBooks
  • Knowledge of audit software, ProSystem Fx or other tax program a plus
  • Excellent analytical, written, interpersonal and presentation skills
10

Assurance Associate Resume Examples & Samples

  • Audit and Accounting
  • Task and Engagement Management
  • Accept responsibility for, and complete tasks assigned by CohnReznick management in a timely fashion
  • Staff development and mentoring skills, coupled with excellent written, interpersonal, and presentation skills
  • Proven technical skills with MS Office applications such as Excel, Word, and Outlook; audit software, and Caseware experience a plus
  • Solid organizational skills with a demonstrated ability to multi-task
11

Senior Assurance Associate Resume Examples & Samples

  • Make effective use of firm resources to complete a project and communicate and coordinate with firm schedules
  • Alert CohnReznick managers and partners responsible for engagements in a timely fashion of any issues, constraints, challenges, and/or scheduling conflicts that may arise in completing the assigned task(s)
  • Education/Certification:BS/BA Accounting, Masters in Accountancy a plus, CPA and/or CPA Candidate preferred
  • 3+ years audit and tax experience in public accounting arena; real estate experience is a plus
  • Strong research and writing skills
  • Proven technical skills with MS Office to include Excel, Word, Outlook
  • Experience with accounting software Caseware is a plus
12

Fall-assurance Associate Resume Examples & Samples

  • Minimum 3.0 GPA
  • Working toward the successful completion of the CPA exam
  • Ability to work effectively on a team
  • Ability to travel up to 35 percent
13

Fall-assurance Associate Resume Examples & Samples

  • Understanding clients' needs and expectations, their business and industry, accounting and control systems, employees, company values and industry-related GAAP and GAAS issues
  • Developing an understanding of the RSM audit approach and tools
  • Assessing risks and evaluating the client's internal control structure
  • Performing substantive tests and tests of internal controls to identify and resolve accounting or reporting issues
  • Drafting financial statements under prescribed formats
  • Minimum B.A / B.S. degree or equivalent from an accredited university by the time employment commences
  • Ability to travel up to 25%
  • Strong computer skills, including MS Office
  • Ability to work as an effective member of a team
  • Motivated to work in a fast-paced environment
  • Client focused
14

Sustainability Assurance Associate Resume Examples & Samples

  • Understanding of sustainability/CSR reporting standards and guidelines including the GRI (G3/G4) Guidelines, IIRC Framework, SASB and CDP
  • Understanding of report assurance and verification standards, including ISAE3000 and AA1000AS (knowledge of ISAE3410 or ISO14064-3 an advantage)
  • A broad knowledge and interest in global environmental and social issues and the challenges faced by business and society
  • Understanding of standards for reporting greenhouse gas inventories
  • A willingness to learn and enthusiasm to contribute to our business
  • Demonstrable task management, writing and communication skills
  • An independent and sceptical mind set
  • Willingness to travel, sometimes at short notice
15

Assurance Associate Resume Examples & Samples

  • Performs the detail work of audits, reviews, some compilations, and other assurance service for clients
  • Collects and analyzes data to detect deficient controls, duplicated effort, fraud, or non-compliance with laws, regulations, and management policies
  • Prepares and reviews tax returns with the tax team
  • Handles routine client tax questions and works with client to collect necessary information for tax return completion and compliance
  • Completes tax related research and special projects as needed
  • Gains experience, exposure, and knowledge in one or more industries
  • Expands industry knowledge through greater exposure to peers, internal experts, clients, regular self-study, and formal training opportunities
16

Assurance Associate Resume Examples & Samples

  • Audit & Accounting
  • Project/Task Management
  • Education: BS/BA accounting preferred with a minimum of 150 total credit hours
17

Risk & Assurance Associate Resume Examples & Samples

  • Assist in developing audit plans and performing initial and follow-up audits in accordance with professional standards
  • Assist in the development of audit scope using risk assessment techniques
  • Provide suggestions for revision of audit programs where necessary to accomplish audit objectives
  • Assist with performing financial, operational, and/or other audits and projects in a professional manner to evaluate the existence, efficiency, and effectiveness of internal control procedures
  • Participate in the interview of persons in areas under review to gain an understanding of how systems and/or processes operate
  • Support team members or management in the review of workflows and business processes as well as evaluate the adequacy of internal controls
  • Gather, analyze, and document complex information
  • Participate in the examination of evidence obtained during audits with respect to compliance with policies, adequacy of procedures, effectiveness of controls, and efficiency of practices
  • Perform data analysis utilizing PC based spreadsheet applications
  • Assist in preparing audit workpapers documenting each audit step in the audit program Ensure information is presented clearly, concisely, accurately, in a logical format, and has appropriate audit conclusions
  • Express ideas and information in a clear and concise manner
  • Assist in making oral, and/or written presentations to management at the conclusion of an audit, discussing deficiencies, recommending corrective actions, and suggesting improvements in internal controls
  • Help develop recommendations for improvements to existing systems and processes
  • Maintain updated knowledge of rules, regulations, and standards in the fields of internal audit, accounting, information technology and/or other related matters of interest to the department
  • Develop and maintain effective communication and rapport with team and customers
  • Act as a positive role model in a group; work effectively with others
  • Recognize and respond effectively to unexpected situations and tight deadlines
  • Demonstrate flexibility and adaptability to changing task priorities and work situations
  • Demonstrate understanding of Jabil’s goals & business strategy and key industry trends and issues in the markets
  • Use internal and external data to understand the underlying causes / drivers of issues and opportunities
  • Gain a basic understanding of the roles and processes of other functional departments
  • Ability to travel internationally
  • Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor
  • Comply and follow all procedures within the company’s various administrative policies including, but not limited to security and non-disclosure policies
  • Ensure all sensitive and confidential information is handled appropriately
  • May perform other duties and responsibilities as assigned
  • Work experience related to audit, accounting, finance and operations
  • Successful completion of the CISA, CPA, CIA, or equivalent exam
18

Assurance Associate Resume Examples & Samples

  • Assurance & Accounting
  • Accept responsibility for, and complete tasks assigned by management in a timely fashion
  • Alert management in a timely fashion of any issues, constraints, challenges, and/or scheduling conflicts that may arise in completing the assigned task(s)
  • Education: BS/BA/MS accounting preferred with a minimum of 150 total credit hours
19

Senior Assurance Associate Resume Examples & Samples

  • 3+ years' experience in a reputable public accounting firm
  • Real Estate industry experience preferred
  • Exceptional organizational, communication and presentation (verbal and written) skills
  • LI-SL1
20

Experienced Assurance Associate Resume Examples & Samples

  • Bachelors in Accounting
  • 1-2 years of public accounting audit experience
  • Travel to assigned client locations is required
  • Must have access to and ability to arrange for use of reliable modes of transportation to those locations
  • 1-2 years of external audit experience in public accounting
  • Experience working with clients across industries such as manufacturing, real estate, financial services, non-profit, government
  • CPA certification or on track, preferred
21

IT Controls Assurance Associate Resume Examples & Samples

  • Develop a high-level understanding of the control environment (e.g. function and design)
  • Establish the assessment objectives and finalize scope of control testing
  • Execute field work and collect / analyze evidence
  • Conclude on the adequacy of the control design and operating effectiveness
  • Document findings and conclusions
  • Report the status and results of the assessment
  • COTS Applications (e.g. SAP, PeopleSoft, Hyperion, etc.)
  • Middleware (e.g. AutoSys, Sailpoint, …)
  • Operating Systems (e.g. UNIX/LINUX, Windows, Z/OS, …)
  • Database Systems (e.g ORACLE, DB2, INGRES, ….)
  • Mainframe Systems (e.g. ACF2, Endeavor, CA-7, ….)
  • Authentication Systems (e.g LDAP, Active Directory, ….)
  • File Transfer Systems (e.g. IIB, Datastage, SeeBeyond, etc.)
  • Network (e.g. Firewalls, Network Monitoring Systems, IDS, IPS, etc.)
  • Oral / Written Communication skills
  • Persuasion / Negotiation skills
  • Data mining and analytics
  • General IT knowledge
  • Business /political acumen
  • Time / Resource management
  • Developing / Managing Relationships
  • Conflict Management
  • Strong analytical and problem solving ability
  • Project management skills
  • Works independently with accountability for results
  • COSO Internal Control Framework (COSO ICF)
  • Enterprise Risk Management (ERM)
  • Fraud Risk Assessment
  • Gramm-Leach-Blilely Act (GLBA)
  • ISO 27000
  • PCAOB Auditing Standard No 2
  • Sarbanes-Oxley Section 302 (Disclosure Controls and Procedures)
  • Sarbanes-Oxley Section 404 (Internal Control over Financial Reporting)
  • Standards for the Professional Practice of Internal Auditing (IIA Standards)
  • Control Objectives for Information Technology (COBiT)
  • Health Insurance Portability and Accountability Act (HIPAA)
  • Payment Card Industry Data Security Standard (PCI/DSS)
22

Controls Assurance, Associate VP Resume Examples & Samples

  • Deliver high quality assurance testing of key controls (including Sox controls) across credit, market and operational risk, in line with our assurance plan and operating manual
  • Lead a small team as part of a controls assurance review (note: no formal line management)
  • Manage stakeholder relationships with control owners – including leading meetings and communicating results of our testing, review and challenge of test results from team members
  • Draft key stakeholder reports in line with our reporting timetable, actively consider the inherent, material risks within the processes we review
  • Efficiency and Cost Management: Drive disciplined cost management and a culture of cost consciousness and operational excellence across the firm, deliver the requirements of the Service Level Agreement with Risk Assurance
  • Professional oral and written communication skills (English), skills in Microsoft products (Excel, Word, PowerPoint)
  • Numerate with proven analytical skills (including root cause analysis), educated to degree level or equivalent
  • Understanding of Risk and Control Assurance framework and its role in a financial organization
  • Analytical with ability to critically assess business and technical controls for their effectiveness
  • Ability to derive meaning from analysis and communicate to stakeholders, ability to translate control testing outcomes and communicate to a business audience, experience in Audit or Risk and Control identification and/or testing
23

Senior Audit Assurance Associate Resume Examples & Samples

  • Perform responsibilities requiring understanding and application of audit principles, practices and concepts
  • Plan testing procedures, determine sample size, and determine extent of testing and work paper content
  • Test transactions, documents, records, reports, and procedures and prepare prescribed quality assurance work papers that record and summarize the data resulting from the leases and licenses reviewed
  • Extrapolate results and review with accounting and audit departments to determine audit/accounting implications and remediation plans if necessary
  • Provide consulting services to management to improve the efficiency and effectiveness of the Company’s processes
  • Discuss quality assurance findings with appropriate personnel to verify facts
  • Assist management with the implementation of procedural recommendations resulting from the QA findings
  • Train Real Estate and Licensing Administrators on procedural recommendations resulting from the QA findings
  • Perform special projects as needed
  • Three (3) or more years of public accounting and/or internal audit department experience
  • Operational auditing and/or SOX compliance experience a plus
  • Critical thinker, detail oriented and thorough
  • Organized and able to meet deadlines
  • Confident and able to ask questions
24

Audit & Assurance Associate Resume Examples & Samples

  • Strong academic credentials (Minimum GPA of 3.3)
  • Relevant work experience (e.g. internships, summer positions, school jobs)
  • Ability to work both independently and as part of a team with professionals at all levels
  • Fluent in English (Reading, Speaking and Writing). Preference will be given to Bilingual candidates (Arabic/English)
25

Delivery Assurance Associate Resume Examples & Samples

  • Ensure the inbound product is inspected when needed and signed off to Home Delivery Contractor to ensure 100% ownership of product and condition, accounts for all inventory in Remote Site via Tillscan. Holds Remote Site accountable to Service Level Agreement
  • Ensure that returning Home Delivery Trucks are checked in and product is inventoried and scanned to Till. Inspect and verify all returns with Damage Codes to ensure accountability is recorded and claims are processed when justified
  • Create reports to capture Shortages, Overages, Damages, Inventory discrepancies and non-conformances. Escalate concerns or issues to Regional Delivery Office
  • Work with contractors to ensure inventory accuracy and non-conformances are addressed
  • Supports Regional Delivery Office as required
  • Work in compliance with all laws and regulations and attend or complete all required health and safety training, report all accidents and take every precaution reasonable to ensure personal safety and the safety of others
  • Secondary school diploma
  • A minimum of 18 months of previous work experience
  • Demonstrated organizational/planning and analytical skills
  • Demonstrated oral and written communication and interpersonal skills
  • Demonstrated Attention to Detail
  • Computer skills including word-processing, spreadsheet applications, etc
26

Assurance Associate Resume Examples & Samples

  • Audits: Audit completed work in various departments to ensure quality specifications are being met. Transfer goods to the appropriate next stage via RF gun or computer. Document nonconforming work on audit form, identify and communicate to management quality issues as they arise
  • Cycle Counts: Validate and maintain inventory integrity by performing daily manual and/or system-generated cycle counts on locations in the facility, ensuring items are located in their proper location, as well as item verification to ensure all items are correctly labeled and accounted for. Minimize discrepancy inventory (DI’s) by performing real time adjustments on the floor to ensure customer orders are able to be fulfilled
  • Exceptions: Research picking and packing exception orders utilizing system (WMS and RETEK) and process knowledge to fill exception orders and identify root causes. Responsible for inventory adjustments and maintaining accurate inventory in MOVE. Make system transactions to maintain inventory accuracy to include but not limited to: pick exceptions, bin maintenance, and new product receipts entry. Document and provide reporting information to assist in reduction of inventory discrepancies, improved inventory accuracy, and improved order fill rate
  • Inspections: Select random samples and follow inspection procedure or criteria. Inspect for freight damage and manufacturing defects. Identify nonconforming conditions (including product damage, specification discrepancies, labeling issues and visual or functional defects) and obtain clarification when criteria are incomplete or ambiguous. Prepare and issue inspection reports with disposition for cleaning/rework as appropriate and report issues to supervisor or corporate as needed. Inspect/audit selected jewelry product inventory for tarnish and disposition for cleaning/rework as appropriate
  • Miscellaneous: Performs the job functions of Associate I or other duties as assigned by leadership
27

Assurance Associate Resume Examples & Samples

  • Understanding of sustainability/CSR/GHG reporting standards and guidelines including the GRI G4 Guidelines and GRI Standards, the GHG Protocol, SASB, CDP, DJSI, and IIRC Framework
  • Ability to manage multiple tasks in parallel and show stress resilience under pressure
  • Understanding of assurance standards used for sustainability and GHG reporting (ISAE3000, ISAE3410, AT101, ISO14064:3, AA1000AS) including levels of assurance
  • Ability in data and spreadsheet analysis, and use of Microsoft Excel
  • An independent, enquiring and skeptical professional nature
  • Willingness to travel for visits to client head offices and operational sites, sometimes at short notice, generally within the continental US
28

Sustainability Assurance Associate Resume Examples & Samples

  • Knowledge of the sustainability and GHG reporting landscape, for example the GRI G4 Guidelines and GRI Standards, the GHG Protocol, SASB, CDP, DJSI, and IIRC Framework
  • Some knowledge or experience of auditing standards or assurance standards used for sustainability/GHG reporting (e.g. ISAE3000, ISAE3410, ISO14064:3, AA1000AS)
  • Proven ability in data and spreadsheet analysis (use of Microsoft Excel) and demonstrable writing and communication skills
  • Technical knowledge of environmental impacts and emissions including climate change and GHG footprinting an advantage
  • Ability to manage multiple tasks in parallel and plan work to meet client expectations and delivery deadlines
  • A willingness and ability to learn quickly and enthusiasm to contribute to our growing business
  • Be a team player with a high degree of self-motivation
  • A broad interest in sustainability and societal challenges with an understanding of sustainability (business) issues (e.g., governance, environment, health and safety, human rights, supply chain management and community relations)
  • Willingness to travel for visits to client head offices and operational sites, sometimes at short notice
29

Service Assurance Associate Resume Examples & Samples

  • Support day to day activity to drive efficiency within the Operation
  • Support exceptions reporting, including Ad-Hoc request
  • Ticket liason between IT help desk and Exceptions team
  • Planning and support for Reverse Logistics Services (RLS) to help ensure a clear mutual understanding of the various processes for each specific customers requirements
  • Develop and maintain SOP for handling, logging, reporting, and validation testing new/existing exceptions
  • Perform daily floor walkthroughs with Exceptions Supervisor to ensure compliance with set SOP’s for exceptions handling/validation
  • Work with the extended team to support other aspects of the business to ensure communication lines are open and each of their customers is being served as needed by RLS
  • Responsible for auditing accuracy and validity of the data inputted into the established database daily
  • Act as the primary point of contact to IT on open exception tickets with respect to resolution status
  • Support and liaison with Operations, Service Assurance teams, IT and other business groups within the Business channels as needed
  • In collaboration with Operations, work on long-term business needs for process improvements. Investigate and drive closure on customer facing issues
  • Monitor Exceptions to prevent backlog & accumulation of valued inventory working with cross-functional team to action & move devices back into production
  • Maintain a positive work atmosphere by acting and communicating in a manner that promotes cooperation with customers, collaborators, vendors, co-workers and management
  • Manually handling (lifting and/or stacking) of cartons using safe working practices
  • Cooperating with supervision and fellow employees
  • Performing other duties as required by supervisor
  • Ability to work independently and meet established deadlines
  • Ability to follow through with projects from start to finish
  • Ability to influence change with Operations
  • Must be able to work a flexible schedule to include multiple shift coverage and/or weekends
  • Must have a proven ability to perform job responsibilities with minimal supervision
  • Ability to handle and prioritize large work loads
  • Minimum 3 years of customer facing and operational experience
30

Experienced Assurance Associate Resume Examples & Samples

  • 2+ years' experience in a reputable public accounting firm
  • Not for Profit industry experience preferred including A-133
  • Knowledge of audit software (CaseWare), ProSystem Fx or other software a plus
  • LI-RP1
31

Service Assurance Associate Resume Examples & Samples

  • 5 years operations and processing experience with Defined Contributions, Defined Benefit, Non Qualified or related field
  • Expert in Omni recordkeeping, ECI, Metrix, ODS, etc
  • Excellent Excel skills. (v-look ups, pivot tables and manipulating data from multiple sources)
  • Ability to deal directly with Clients
  • Must be able to project manage multiple large scale projects simultaneously
  • Strong problem solving skills with the ability to research issues to get to the root cause
  • Analytical and detail oriented
  • Understanding of EPCRS guidelines and be comfortable explaining how they apply to correction scenarios
  • Strong organizational and follow through skills
  • Ability to recognize plan attributes for case prioritization
  • Comfortable articulating complex scenarios and recommendations to senior leaders
  • Overall understanding of Pru processes/procedures and organizational structure including both Client Facing and Operations teams
  • Comfortable facilitating meetings and mediating difficult conversations
32

Assurance Associate Resume Examples & Samples

  • Strong communication and analytical skills Ability to work both independently and in a team environment
  • Continually interact with peers and supervisors to gather and prepare information
  • 2+ years of experience with an established public accounting and/or professional services firm preferred
  • Current CPA or eligibility to sit for the CPA exam preferred