Analyst Collections Resume Samples

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KC
K Connelly
Kelly
Connelly
44239 Gottlieb Summit
Philadelphia
PA
+1 (555) 584 7877
44239 Gottlieb Summit
Philadelphia
PA
Phone
p +1 (555) 584 7877
Experience Experience
Detroit, MI
Analyst Collections
Detroit, MI
Bogan LLC
Detroit, MI
Analyst Collections
  • Ideal candidate will possess a “can do” attitude with a “will do” work ethic
  • Perform regular account reconciliation with customers and coordinate resolution of all discrepancies
  • Other duties as assigned
  • Analyze risk comparing credit limit to open balance
  • Prepare aging’s and reprint invoices
  • Identify disputes on accounts and turn over to resolver
  • Send out welcome information for new accounts
Boston, MA
Collections Senior Analyst
Boston, MA
Friesen, Koss and Runte
Boston, MA
Collections Senior Analyst
  • Ensure timely and accurate completion of monthly reporting suite and ad-hoc reporting requests
  • Provide regular feedback & metrics to Management Team - outlining any issues impacting collection & end of lease activities
  • Ensure all analysis, reconciliations, and management reporting is prepared accurately by deadlines
  • Prepare and analyze aging reports
  • Work on month end closing activities
  • Develop strong working relationships with internal (PDM) and external customers (OCA)
  • Collaborate with Management Team for potential process improvements and work through to close
present
Detroit, MI
Senior Analyst Collections
Detroit, MI
Jerde-Yundt
present
Detroit, MI
Senior Analyst Collections
present
  • This position has impact regarding the prioritization of work and for identifying opportunities for improvement
  • Work is performed in a normal office environment
  • Ensuring other portfolios & responsibilities are managed as and when asked or assigned upon
  • Backup plan during leaves and also assisting other members during the leaves – Ensuring all reports , queries are addressed as per timelines
  • Responsible for reconciliation for customers, research for unapplied cash, preparation of accurate customer level statement to be shared with internal & external customers
  • Assist with daily cash allocation ensuring transactional integrity adhering to consistent departmental policy
  • Assist with the recovery, certification and reconciliation of the withholding tax transactions in line with IHG policies and procedures
Education Education
Bachelor’s Degree in Finance
Bachelor’s Degree in Finance
Southern Illinois University Carbondale
Bachelor’s Degree in Finance
Skills Skills
  • Extracting and compiling collection performance data from various source systems (including manual tracking reports) for qualitative and/or quantitative analyses
  • Analysing and defining key segmentations for collection risk reporting and analytical focus and in turn identify and interpret trends or patterns to drive collection strategy and policy enhancements
  • Strong analytical and problem solving skills with the ability to collect, organize, analyse and disseminate significant amounts of information with attention to detail and accuracy
  • Designing, developing and managing a suite of collection risk reports and dashboards. Creating monthly analysis presentations documenting deviations from budget and forecasts
  • Strong working knowledge of MS Excel and MS PowerPoint
  • A general understanding on the Australian Unsecured market is desirable
  • Presenting results of analysis to internal customers including senior and Regional management where applicable
  • LI-W
  • Exposure to modelling techniques, data mining skills and usage of decision tree tools is an added advantage
  • Experience in portfolio risk analysis/aggregated data analysis with emphasis on collections related data is ideal
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15 Analyst Collections resume templates

1

Senior Analyst \ Analyst Collections Strategies Resume Examples & Samples

  • Knowledge in designing strategies for collections within TRIAD or equivalent
  • Skilled in statistical & quantitative analysis
  • Experience with statistical software packages such as SAS or equivalent
  • Experience with use and/or development of behaviour scores, custom scores, credit bureau scores and their application in credit risk strategies
  • Financial skills complemented and skilled in deductive reasoning, sound judgement and creativity
2

Senior Analyst Recovery Stage Collections Resume Examples & Samples

  • 1) Provide portfolio insight and diagnostics through MIS and Analysis at regular intervals
  • 2) Assist Collection Leadership in monthly and ad-hoc presentation and track follow-up/actionable for closures
  • 3) Design and review new process for policy and strategy implementation
  • 4) Track portfolio & come up with recommendations to improve, basis specific collection strategies
  • 5) Interact with stakeholders, operating teams, on regular basis to ensure accurate & timely implementation of strategies and collection policies
  • 6) Help performance team by providing timely and accurate input for variable incentive processing
  • 7) Design and monitor target setting process to meet the annual operating plan
  • Graduate in any discipline from a reputed and recognized institute/University with 3-4 years of total work experience with at least 2 years in Banking & Financial services
  • Post Graduation in any discipline from a reputed and recognized institute/University with 1-2 years of total work experience with at least 1 years in Banking & Financial services
  • Prior experience of planning forecasting and reporting
  • High degree of Analytical & Presentation skills
3

Collections Integrations Analyst Resume Examples & Samples

  • Lead collections diligence and gap analysis, execute cleanup plans
  • Lead integrations projects, meeting agreed-upon timelines and deliverables
  • Create internal communication, including pages for WCS Credit Committee as required
  • Create client communication around on-going collections integrations
  • Lead detailed planning on transition between client pitcher and WCS
  • Lead cross-function coordination with other integration team stakeholders (training, HR, cash, IT etc)
  • Execute overall process transition for collections, dunning implementation and stabilization of process post cut-over
  • Execute site transitions in compliance with licensing and operational requirements
  • Represent the collections process in key data requirements ( contact details, automated feeds etc)
  • Create and conduct test plan customization if required
  • Perform testing and reviews to ensure compliance to collection policy and FES standards
  • Coordinate with site trainers, update SOPs and lead collection testing efforts
  • Coordinate activities cross functionally, ensure compliance to FES standards
  • 5+ years directly related experience in receivables collections (preferably at least 2 within WCS)
  • Strong working knowledge of GECARS
  • Proven ability to work effectively across multiple teams, both within WCS and with our clients
  • Demonstrated effective organization skills and attention to detail
  • Demonstrated project and time management skills – ability to meet established deadline dates
4

Specialty Collections Workout Analyst Resume Examples & Samples

  • Bring customers to a non-delinquent status by conducting in-depth reviews of all pertinent financial and hardship information; taxes, collateral evaluations, financial statements, debt-to-income and loan-to-value ratios, unemployment records, and any other identified documentation required for the compliant and effective identification of principal balance and interest rate reductions, payment modifications, extensions, re-ages, and forbearance on designated accounts
  • Mitigate losses through settlement offers and by working with homeowners and realtors to negotiate short-sales, died-in-lieu, etc.; car/boat owners and brokers to create sales plans that recovery the maximum amount possible on designated accounts
  • For customers not qualifying for one of the aforementioned programs, troubleshoot problems and provide information for KeyBank external agencies that may be able to provide assistance; Consumer Credit Counseling, a HUD approved counseling agency
  • Accurately and completely update loan system(s) with all required documentation, ensuring hardcopy documents are scanned into Keyview
  • Review files and records to answer requests/questions for information from business partners and Collections
  • Adhere to department guidelines including goals and service level agreements, and policies and compliance procedures
  • Ability to travel and present loss mitigation options to customers at court mediations
  • Any additional assigned tasks
  • College degree and/or 3-5 years collection/underwriting experience
  • Effective working knowledge of Microsoft Office Word, PowerPoint, Access and Excel
  • Experience in assessing the value of various collateral types, marine and housing in particular
  • Demonstrates integrity and value commitment
  • Proven ability to set and obtain goals
  • Excellent interpersonal and motivation skills
  • Established cognitive skills
5

Collections SME / Analyst Resume Examples & Samples

  • Bachelors degree in Finance or Accounting
  • 3+ years of Collections, Accounts Receivable or Customer Service experience
  • Oracle, 12R
  • Excellent written, interpersonal and communication skills
6

Collections & Risk Analyst, Western Resume Examples & Samples

  • Execute Timely Collection Efforts
  • Work with Field Operations as assigned to identify, monitor and resolve default accounts
  • Create and maintain Collection Management Report for each identified default account
  • Assist Field Operations to reduce delinquency and write off percentages
  • Provide objective perspective for the company relating to initial analysis and progress of at risk accounts
  • Attend as needed with field representative to manage accounts with identified risk concerns
  • All other duties as assigned by company
  • Microsoft Office with particular proficiency in Excel
  • Refined skills of Negotiation and conflict resolution
  • Ability to communicate to all Socioeconomic levels
  • Refined skills of loss prevention and collections
  • Conduct direct dealer collections on assigned portfolio
  • Coach desired dealer behavior as it relates to account performance
7

Collections & Credit Analyst Resume Examples & Samples

  • Review and release orders, both researching and resolving open issues
  • Prepare accounting adjustments based on review, analysis and reconciliations of accounts within area of responsibility
  • Responsible for controlling/recording deposits of miscellaneous cash receipts
  • Performs special projects/requests as requested
  • 1+ years of related work experience
  • Oracle or other ERP experience
8

Analyst, Linear Collections Resume Examples & Samples

  • Manage Linear Collections portfolio of approx. $100M –includes actively resolving discrepancies & translating to cash
  • Actively collect $100.0M of Ad Sales Linear receivables
  • Contacting customers for the prompt collection or resolution of the aged receivables using email, telephone calls,
  • Keeping adequate records of call contacts with customers
  • Performing follow-up’s on accounts with significant aging or past due amounts
  • Managing & solving customer disputes (ensuring proper communication with ad sales, csr’s & stakeholders)
  • Meeting individual cash collection targets (Aging, DSO, % of Overdue, etc..)
  • Working closely with other departments / functions to understand the specific issues causing payment delays; also directly involved in determining the most appropriate course of action (account holds, payment plans, etc..)
  • Preparing routine reports for the management team,
  • Organize and participate in the periodic aging reviews with Director
  • Supporting customer’s ad-hoc requests (statement of accounts, invoice copies, backup documentation, accounts reconciliations, etc...)
  • Working closely with various department, playing an active role during month end close activities
  • Supporting the Cash Application team in the account reconciliation process (addressing cash application issues and following-up with customers on missing documentation & remittances)
  • Providing detailed backup explanation of AR balances to both internal & external auditors
  • Prepare VP Discrep Sheets
  • Providing immediate escalation of any concerns such as changes in the customers payment trends
  • Prepare linear refund requests
  • Prepare linear month checks expected for Director’s review
  • Work within a team environment to achieve established common goals and deadlines, including established Linear cash targets
  • Prepare Linear Bad Debt recommendations to Global reporting team
  • Participate in check pick ups
  • Strong Analytical and problem-solving skills
  • Ability to multi-task, prioritize and deal with ambiguity
  • Flexibility with work schedule
  • Demonstrated the ability to be a team player and possess strong work ethic and integrity
  • Ability to operate in a fast paced environment and meet critical deadlines
  • Demonstrated excellent organizational skills
9

Collections Intelligence Analyst Resume Examples & Samples

  • Provides support for all source, human source, and counter intelligence collection management, analyses, and tasking
  • Actively supports collection management as collections analyst with dedicated focus on contingency operations, flying operations analyst support, and data collection and transfer
  • Reviews and analyzes translated foreign language source material
  • Translates advanced level recorded materials including audio and videotaped programs and technical discussions
  • Develops and implements multi-platform, national traffic analysis to meet priority intelligence requirements
  • Designs and executes intelligence collections for real time multiple-agency and multiple-source operations
  • Requires Bachelors degree or equivalent, and seven to nine years of related experience including law enforcement and all phases of standard intelligence methodologies
  • 15+ years of collections and SIGINT experience (highly desired)
  • Collections experience in an airborne environment highly desired
  • Verbal and writing fluency in Spanish is mandatory
  • Intelligence analyst experience for large-scale, complex collections to include ground and airborne assets
  • Intelligence experience in the DHS or CBP environment is desired - experience with other agencies with fixed and mobile sensor packages is a major plus
10

Collections Intelligence Analyst Resume Examples & Samples

  • At a minimum, a favorable background investigation conducted within the last five years; a Top Secret clearance with ability to obtain SCI is mandatory
  • A current Customs and Border Protection or Department of Homeland Security Background Investigation is strongly desired
  • Ability to obtain CBP suitability clearance mandatory
  • Bachelor’s or equivalent
11

Collections Experienced Analyst Resume Examples & Samples

  • Follow-up on customer past due balances appropriately
  • Contact the customers as required
  • Minimum 3 year experience in collections or accounts receivable
  • French fluency is a plus
12

Analyst Collections With Portuguese Resume Examples & Samples

  • Support business with financial analysis e.g. open receivables/past due receivables, price/quantity deviations,
  • Verbal and written communication with customer and other business parties (Sales, Plants, SSC departments) via conference calls or individually
  • Month and close reports review with business
  • Min 2 years in the Accounting department of an industrial company, preferably in the automotive sector or in an accounting company
  • Strong Accounting background and accuracy
  • MS-Office, SAP
  • English on advanced level + Portuguese is an advantage
13

Collections & Recovery Cons Prod Strat Analyst Resume Examples & Samples

  • Outward collections calling and delayed entry
  • Customer location through batch skip tracing
  • Alternative channel treatment selection (e-mail, text, direct mail)
  • Strong analytical and problem solving skills as demonstrated by 2-5 years of experience
  • Technical skills in data mining (SAS/SQL) as demonstrated by a minimum of 2 years experience
  • Experience working within the bank's data infrastructure (ie. BACARDI, The W, SQL Server, etc)
  • Skilled with MS Office (Excel, Access, Word and PowerPoint)
  • Excellent written and oral communication skills, including presentation skill
14

Collections Risk Analyst Resume Examples & Samples

  • Extracting and compiling collection performance data from various source systems (including manual tracking reports) for qualitative and/or quantitative analyses
  • Analysing and defining key segmentations for collection risk reporting and analytical focus and in turn identify and interpret trends or patterns to drive collection strategy and policy enhancements
  • Creating and managing a series of Collection Risk KRIs with defined triggers and limits that support a bottom up approach to the bank's risk appetite
  • Designing, developing and managing a suite of collection risk reports and dashboards. Creating monthly analysis presentations documenting deviations from budget and forecasts
  • Presenting results of analysis to internal customers including senior and Regional management where applicable
  • Relevant tertiary qualification required (e.g. Mathematics, Actuarial Studies, Engineering disciplines)
  • Strong working knowledge of MS Excel and MS PowerPoint
  • Minimum of 3 years in similar roles. 2-3 years’ experience in SAS and/or SQL programming is essential
  • Exposure to modelling techniques, data mining skills and usage of decision tree tools is an added advantage
  • A general understanding on the Australian Unsecured market is desirable
  • Experience in portfolio risk analysis/aggregated data analysis with emphasis on collections related data is ideal
  • Proven experience in analysing collection data and summarizing and presenting findings
  • Strong analytical and problem solving skills with the ability to collect, organize, analyse and disseminate significant amounts of information with attention to detail and accuracy
15

Collections Risk Analyst Resume Examples & Samples

  • Responsible for managing a portfolio of assigned accounts receivables accounts
  • Responsible for the development, execution and management of all reporting and analytical needs for the collections dept
  • Responsibilities include extracting and compiling collection performance data from various source systems (including manual tracking reports) for qualitative and/or quantitative analyses; developing collection risk reporting and analysis capabilities; establishing collection key risk indicators (KRI) with defined triggers and limits; and conducting various ad-hoc analyses to support the strategy and monitoring functions within the department
  • This role will work closely with management to prioritize information and business needs
  • Work with other internal teams to create granular delinquency, charge off and recovery forecasts by product with a defined and documented forecasting methodology
  • Analyze large, complex data sets utilizing data mining and statistical techniques to identify and interpret trends or patterns to drive collection strategy and policy enhancements
  • Tasked with identifying and resolving problems that might delay payment of accounts receivable cash collection
  • Tasked with meeting and/or exceeding assigned collection targets
  • Research, Identify and resolve unapplied payments
  • Review contracts, orders and invoices to reconcile and resolve customer disputes
  • Responsible for timely follow-up and regular updates to accounts receivable collection notes
  • Manage the production and distribution of weekly reports on Top Accounts. Reports will be sent to leadership teams
  • 5+ Years Analytical experience in Mathematics, Information Management, Computer Science, Economics, or Statistics; and demonstrated experience managing a collections or an accounts receivable portfolio. BBS/BBA Degree (Specialized Knowledge)
  • A bachelor’s degree, preferably in quantitative disciplines (e.g. mathematics, economics, finance, engineering)
  • Advanced skills in Microsoft Excel and Microsoft PowerPoint Demonstrate ability to create queries, reports, and extract data efficiently (MS SQL, Access Databases, SAS) MS SQL & Analysis Services; SAS; Microsoft Office (Outlook, Excel, Word, PowerPoint, Visio & Access)
  • Strong organizational skills to effectively assist with adherence to deadlines, attention to detail and strong problem solving and decision-making
  • Ability to work extended hours, as needed, for month-end and quarter-end close
  • An understanding of billing, collections and receivable procedures required
  • Strong Written and verbal communication skills required
  • A strong attention to detail and the ability to complete job duties with a high degree of accuracy
  • Excellent customer service skills required. Must possess a high level of interpersonal skills including the ability to respond calmly and make rational decisions in stressful situations
  • Flexibility in work schedule when required
  • Must be able to work as part of a team with peers and leadership within organization
  • Previous experience in portfolio risk analysis / aggregated data analysis with emphasis on collections related data
  • Proven experience in analyzing collection data and summarizing and presenting findings
  • Proven experience in analyzing data to summarize and present findings Sound understanding of risk and portfolio management with emphasis on collections and recovery
  • Strong analytical and problem solving skills with the ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy
  • Proven record in problem solving and business innovation
  • Strong business acumen and the ability to thrive in a dynamic, fun and fast-paced environment
  • Collections Strategy and/or Risk experience preferred
  • Commercial collections experience preferred
  • Experience with NetSuite ERP Software
16

Collections & Recovery Services Cons Prod Strat Analyst Resume Examples & Samples

  • Based on a candidates professional and technical experience, this position could be offered as either a Cons Prod Strat Analyst II or Cons Prod Strategic Analyst III
  • Experience in forecasting as demonstrated by a minimum of 2 years experience
  • Programming and analytics experience with SAS/SQL
  • Experience in statistics, forecasting and/or modeling
  • Previous Collection Services experience
  • Experience with business case development/financial statements
  • Consumer Vehicle Lending experience
17

Analyst, Collections Resume Examples & Samples

  • 2+ years of work experience in billing and/or collections
  • Intermediate computer skills (MS Office, Excel, Word, PowerPoint)
  • Experience with SAP or similar ERP system
  • Superior oral and written communication skills including the ability to flex communication style and to communicate effectively at all organizational levels
  • Ability to build lasting and effective working relationships with both internal and external partners
  • Strong organizational and time management skills; effectively balance multiple priorities and meet deadlines
  • 5+ years of work experience in collections (preferably commercial collections)
  • Advanced SAP proficiency
  • Experience working directly with and training offshore vendor partners
18

Collections / Disputes Analyst Resume Examples & Samples

  • 2-4 years of experience in corporate collections, disputes and reconciliations preferred
  • Good knowledge of Collections / Disputes processes, accounting and SOX controls
  • Strong spreadsheet and data analytical skills
  • Substantial understanding of the accounts receivable function is required, with an ability to apply knowledge and skills to complete a wide range of tasks
  • Excellent customer services and business partnership skills
  • Excellent negotiation and conflict resolution skills
  • Prior experience with SAP preferred
19

Collections Quality Analyst Resume Examples & Samples

  • Communication – communicates clearly and concisely, verbally and in writing
  • Customer Orientation – establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
  • Interpersonal Skills – able to work effectively with other employees, patients and external parties
  • PC Skills – demonstrates proficiency in PC applications as required
  • Policies and Procedures – demonstrates knowledge and understanding of organizational policies, procedures and systems
  • Basic Skills – able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately
  • Minimum one year related experience required, preferably in healthcare. Relevant education may substitute experience requirement
20

Collections Senior Analyst Resume Examples & Samples

  • Minimum 4 year experience in collections or accounts receivable
  • English fluency required
  • French fluency required
  • Sense of Accountability/ Responsibility
21

Portfolio Collections Adverse Action Analyst Resume Examples & Samples

  • Conducts collection calls, solid communication, negotiation and resolution skills for real estate based lines and consumer loans for accounts in all collection stages including charge-off
  • Monitors vendor through the collections process identifying issues and recommendation
  • Provides support on all consumer loans for modifications, short sales, bankruptcy, legal, DDA and foreclosure functions as required
  • Monitors vendor and approves deferments and re-age process
  • Handles customer inquiries regarding account status and problem resolution
  • Maintains knowledge of applicable laws and regulatory requirements in Comerica's markets (Fair Debt Collection Act, etc.)
  • Ability to make decisions within department guidelines to expedite work flow and transaction processing to minimize risk
  • Ability to independently handle multiple tasks and prioritize workflow
22

Collections Intelligence Analyst Resume Examples & Samples

  • Experience preparing and taking Counterintelligence Investigations cases to prosecution
  • Knowledge of legal and regulatory oversight as it applies to CI investigations
  • Knowledge of the CI community and experience working with the FBI and DoD investigative agencies. And must have the following
  • Candidate must possess a Top Secret Clearance with access to Sensitive Compartmented Information (TS/SCI) Candidate must be a credentialed Special Agent
  • Candidate must possess a Top Secret Clearance with access to Sensitive Compartmented Information (TS/SCI)
  • Candidate must be a credentialed Special Agent
23

Senior Analyst Collections Resume Examples & Samples

  • Demonstrated intermediate level knowledge of PeopleSoft or other enterprise financial systems and Microsoft Office (Outlook, Word, and Excel)
  • Demonstrated effective verbal and written English language communication skills
  • Demonstrated proficiency in recognizing and resolving problems or inconsistencies in transactions and systems
  • Ability to influence and negotiate resulting in positive customer payment decisions
  • Bachelor's Degree in a relevant field of work or an equivalent combination of education and work related experience
  • A minimum of 2-3 years progressive work related experience with demonstrated proficiency and understanding in one or more functions related to the position
  • This position has impact regarding the prioritization of work and for identifying opportunities for improvement
24

Senior Analyst Collections Resume Examples & Samples

  • Responsible for the Complex collections portfolio - a) Effective & regular follow up with customers for outstanding receivables b) All aged (90+) past due items are addressed regularly and escalated c) Ensuring processes and procedures are followed regarding customer contacts, adhering to the process policy, legal requirement, reviewing collection data and allocating resources as needed d) Proactively inform any customer issues and escalation e) Issues & identified mistakes are not repeated
  • Develop & maintain relationship with hotels - Listen to and communicate with customer to obtain all required information necessary to determine and address their specific needs; tactfully explain why, if service cannot be provided
  • Responsible for reconciliation for customers, research for unapplied cash, preparation of accurate customer level statement to be shared with internal & external customers
  • Assist new members in investigation, analysis and resolution of customer specific issues
  • Responsible for timely responses to internal & external customers
  • Ensure all customer records are kept up to date, call logs/conversations in People Soft and all maintenance processes are documented and filed as agreed
  • Backup plan during leaves and also assisting other members during the leaves – Ensuring all reports , queries are addressed as per timelines
  • Ensuring other portfolios & responsibilities are managed as and when asked or assigned upon
  • Assist with daily cash allocation ensuring transactional integrity adhering to consistent departmental policy
  • Assist with the recovery, certification and reconciliation of the withholding tax transactions in line with IHG policies and procedures
25

Senior Analyst, A / R, Credit & Collections Resume Examples & Samples

  • Lead North America annual A/R balance sheet budget process
  • Lead North American monthly A/R reporting, analysis and commentary process
  • Coordinate North American annual A/R year end audit process
  • Complete financial analysis/assessment of SCJ global suppliers
  • Coordinate issuance of global A/R guidelines and consolidation of subsidiary A/R budgets
  • Coordinate consolidation of global A/R monthly reporting and commentary
  • Bachelor degree in Finance or Accounting
  • 3-5 years of Finance or Accounting experience
  • Understanding of basic financial concepts (i.e. financial statement analysis)
  • Proficiency in excel & power-point. Experience with SAP R3 and BPC experience preferred
26

Senior Analyst, Collections Analytics Resume Examples & Samples

  • Conduct a wide range of analyses to understand and interpret collection dynamics and key drivers both from a Risk and Profitability perspective
  • Provide prompt response to ad-hoc and standard report requests, with value-added analysis of portfolio quality and performance
  • Extract, validate and transform data using SAS, Access and Excel
  • Generate daily, weekly and monthly reporting in order to assist the business in understanding Portfolio and Strategy performance
  • A minimum of 3 years with an organization in a related field
  • Advanced knowledge of data mining tools, such as SQL and SAS and strong knowledge of Microsoft Access and Excel
  • Knowledge of collections risk principles and procedures
27

Collections Senior Analyst Resume Examples & Samples

  • Ensure timely and accurate completion of monthly reporting suite and ad-hoc reporting requests
  • Provide analysis of delinquency/end of lease trends via internal collections audit assessments
  • Provide regular feedback & metrics to Management Team - outlining any issues impacting collection & end of lease activities
  • Complete regular reviews with relevant SME’s – provide support where required on difficult or complex issues
  • Collaborate with Management Team for potential process improvements and work through to close
  • Develop strong working relationships with internal (PDM) and external customers (OCA)
  • Sensitive to deadlines and strive to deliver quality information in a timely manner whilst handling multiple priorities to be exhibited through responsiveness to requests
28

Analyst Collections Resume Examples & Samples

  • Coordinate collections calls for accounts that are past due
  • Identify disputes on accounts and turn over to resolver
  • Send out welcome information for new accounts
  • Prepare accounts for litigation
  • Prepare aging’s and reprint invoices
  • Contact customers for remittance information for cash application purposes
  • Prepare Bad Debt Reserve analysis
  • Experience with AS400 operating systems is a plus
  • Negotiation Skills
29

Collections Portfolio Analyst Resume Examples & Samples

  • Must have a Bachelor’s Degree or a related field progressive experience
  • Minimum of 5 years in a combination of credit, collections, AR and/or billing
  • Experience working on aged accounts in a B2B environment is required with excellent knowledge of credit/collections principles
  • Must have the creativity, ingenuity and flexibility to adapt to each business account’s situation in an unscripted call
  • Ability to demonstrate data analysis skill and ability to apply this to credit analysis
  • Must be a self-starter with the ability to perform independently in high pressure and dynamic situations with skill and tact and still be part of a working team
  • Excellent communication skills, both verbal and written and sound decision making skills
  • Proficiency with spreadsheet applications, including advanced Excel skills (VLOOKUPs and Pivot Tables)
  • Working knowledge with Google applications (docs, sheets, calendar, drive, etc.)
  • Good working knowledge of computerized systems is required
30

Collections Intelligence Analyst Resume Examples & Samples

  • They will be validating and distributing the ISR requirements as required
  • They will be developing training tools on all aspects of ISR mission requirements and interfacing with Collection and Requirements Managers to include with ANSF/GIRoA to answer intelligence related FRIs and/or de-conflict or collaborate on theater HUMINT requirements and reporting
  • The chosen candidate MUST PROVIDE excellent written and oral reports as required
  • They MUST HAVE a minimum of 3-years of collection management operational experience with DOD or equivalent government agencies; a background in DOD or service manned or unmanned collection platform capabilities, collection planning, synchronization and execution
  • They MUST HAVE a thorough understanding of DOD and Service collection techniques, capabilities and applications. Knowledge of communication and dissemination architectures - (desired)
  • They MUST BE proficient using basic computer applications to include Microsoft Office and intelligence related automation to include Falconview, C2PC and have current working experience with Intelligence Community Collection management systems (e.g., Coliseum) mission applications, and communications capabilities within JWICS, INTELINK, and SIPRNET (e.g., MIRC, Jabber Chat etc.)
  • They MUST possess strong writing and briefing skills and be capable of effectively operating as a member of a joint / combined intelligence team
  • SECURITY CLEARANCE REQUIRED: Top Secret WITH ACTIVE SCI ACCESS
31

Senior Analyst, Collections Analytics Resume Examples & Samples

  • Champions a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
  • Ensuring integrity of data used for analysis, reconciling data sources and developing quality checks as part of the analysis development process. Being familiar with reporting definitions between data sources to be best positioned to understand reporting variability. Addressing data anomalies and creating resolutions to correct where necessary
  • Experience with analytics tools such as: SAS, R, Python, Tableau
  • Presents and articulates views clearly and convincingly without overwhelming the audience with data
  • Strong attention to accuracy and detail, able to work independently through obstacles