Advocacy Manager Resume Samples

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TA
T Aufderhar
Toni
Aufderhar
4008 Weissnat Villages
Phoenix
AZ
+1 (555) 981 6589
4008 Weissnat Villages
Phoenix
AZ
Phone
p +1 (555) 981 6589
Experience Experience
08/2015 present
New York, NY
Provider Service Advocacy Manager
New York, NY
Provider Service Advocacy Manager
08/2015 present
New York, NY
Provider Service Advocacy Manager
08/2015 present
  • Influence or provide input to forecasting and planning activities
  • Coach, provide feedback, and guide others
  • Set team direction, resolve problems and provide guidance to members of own team
  • May oversee work activities of other supervisors
  • Provide explanations and information to others on difficult issues
  • Work with minimal guidance; seek guidance on only the most complex tasks
  • Make product, service or process decisions that are most likely to impact multiple groups of employees and / or customers (internal or external)
04/2012 05/2015
Los Angeles, CA
Grassroots Advocacy Manager
Los Angeles, CA
Grassroots Advocacy Manager
04/2012 05/2015
Los Angeles, CA
Grassroots Advocacy Manager
04/2012 05/2015
  • Assists with program evaluation, focused on federal messaging
  • Develops federal grassroots advocacy campaigns including recruitment, engagement, and retention of advocates
  • Oversees volunteer management in support of federal advocacy campaigns
  • Plan and execute supportive national grassroots campaigns in support of VFHK priorities
  • Manages relevant technology assets including the Voices Actions Center. Collaborate with AHA grassroots staff to strategically leverage assets and resources and oversee program evaluation by producing monthly reports on key metrics, developing a standard quarterly report, and compiling analysis on affiliate reporting
  • Cultivate relationships with aligned philanthropic organizations, public health coalitions, and other community leaders to help advance VFHK priorities and support and inform the VFHK’s approach to technical assistance for state and local campaign
  • Execute effective relationship management of funded state and local obesity and advocacy organizations and coalitions to ensure that these grantees effectively implement technical assistance and campaign plans
10/2006 01/2012
Chicago, IL
Advocacy Manager
Chicago, IL
Advocacy Manager
10/2006 01/2012
Chicago, IL
Advocacy Manager
10/2006 01/2012
  • Develop strong working relationships with key partners
  • Contributes ideas to process improvements and other procedures of the team goals which result in improved quality, efficiency, expediency and advocacy
  • Organize and engage parents in community advocacy work
  • Proactive Issue prevention Strategy and CPA delivery Model for EMEA
  • Creates plans & schedules that span multiple services
  • KIPP Co-Founder, Superintendent, and Director of Marketing
  • Passion for solving customer issues
Education Education
Bachelor’s Degree in Communications
Bachelor’s Degree in Communications
University of South Florida
Bachelor’s Degree in Communications
Skills Skills
  • Articulate, professional demeanor with strong self-confidence and initiative
  • Ability to learn quickly
  • Excellent communication skills both spoken and written. Able to work well under pressure
  • Ability to manage your time carefully and work under pressure on multiple issues without compromising on quality
  • Strong written and verbal communication skills to enable you to articulate complex problems succinctly
  • Creative and quick thinker
  • Commitment to the mission and vision of KIPP Houston and ability to articulate them clearly
  • Demonstrate accountability for issues on which you depend on others to resolve
  • Sees causal links in complex patterns or ambiguous data and formulate conclusions that resolve highly complex business problems
  • Strong work ethic coupled with an enthusiastic and passionate approach to work
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1

Client Advocacy Manager Resume Examples & Samples

  • University graduate with 5 years of client contact / complaint handling experience preferably from the banking or finance industry (candidates with less experience will be considered as Assistant Manager)
  • Good command of spoken and written English and Chinese (Cantonese and Putonghua)
  • Patient with excellent client service attitude
  • Strong analytical, leadership, interpersonal and presentation skills
  • Independent, proactive, good team player and able to work under pressure
  • Proficiency in the use of MS Word, Excel and Powerpoint
2

Cardholder Advocacy Manager Resume Examples & Samples

  • Develop external relationships and work closely with financial institution partners, state and federal regulatory bodies (including the CFPB) and BBB
  • Prepares, analyzes, and manages external relationships through performance reporting and metrics
  • Design and maintain cardholder advocacy / escalated complaint tracking mechanisms to perform trending and other analysis
  • Ensure communications with cardholders and external clients are clear and concise and appropriate with the audience in mind
  • Work with business units to determine the grounds for complaints, strive to resolve, identify and lead efforts to repair root causes and report findings to senior management
  • Participate in identifying process improvement strategies across a multi-faceted organization
  • Identify learning opportunities for various organizational roles. Required
  • High energy leader who thrives in a fluid, fast paced environment
  • Superior communication & presentation skills: both written and verbal
  • Comprehensive understanding of customer advocacy operating environment and a understanding of escalated complaint processes, response techniques, and advanced skills in mitigating/resolving complaints
  • Knowledge of financial services industry; credit/debit/pre-paid card industry a significant plus
  • Working knowledge of banking regulations, particularly Regs E/Z
  • Ability to interface effectively at all levels within the organization, external clients and regulatory authorities
  • Minimum of 5 years experience in Customer Service
  • Minimum of 5 years of broad, cross functional leadership experience
  • Bachelor’s degree in related field from a four-year college or university, or equivalent combination of education and experience
  • Be able to lead, direct and indirectly influence peers and subordinates
  • Be able to work independently, yet be a team player
  • Must have strategic thinking skills and a strong decision making skills
  • Problem analysis and developing innovative solutions
  • Ability to multi-task and extreme attention to detail
  • Understanding of project management principals
3

Advocacy Manager Resume Examples & Samples

  • Act as the escalation point for Issues within EMEA CFA
  • Drive escalation to the resolution
  • 1) Understand current business processes & tools which impact our customers
  • 2) Proven successful cross group collaboration skills & work with the necessary owners internally to resolve any issues, and fix processes, demonstrated ability to identify problems, determine root cause, collect data from various sources and determine an acceptable solution which meets all Microsoft and the Customer/Partners business needs. Takes a structured and systematic approach to investigating and solving problems - Must demonstrate problem-solving abilities, particularly when confronted with time-sensitive issues that require collaborative evaluation & resolution across team boundaries
  • 3) Identify systemic issues and work with corporate business owners to implement changes that promote and increase positive customer and partner satisfaction and use this data to identify trends and key issues
  • 4) Contribute on decrease volumes of escalations and complaints
  • 5) Share information and knowledge with the other team members, business owners, and the wider CSS community to reduce the number of repeated Customer & Partner issues
  • 6) Discuss the most sensitive and complex issues with Team Lead
  • 7) Communicate and discuss appropriately potential and current identified issues with SR Advocacy Specialist
  • 8) Follow alignment of GetHelp program strategy and direction with the overall Customer Service (CS) mission
  • Operations: 90%
  • Project and strategy: 10%
  • Experience of presenting, influencing and negotiating with managers and directors
  • Proven track record of achieving results for the business
  • Solid understanding & management of a typical customer service process & programs preferably in the high tech industry in comparable size
  • Experience in organization change management at local or EMEA level
  • Experience of presenting, influencing and negotiating with senior managers and directors
  • Effective negotiation skills across culture, distance and proven ability to handle difficult and/or sensitive situations involving the most critical & politically charged situations
  • Active team player
  • Achieves results that are highly dependent on collaboration, teamwork, & the ability to effectively balance short & long-term needs on a broader scale
  • Excellent communication (both written & verbal presentation) skills
  • Creates plans & schedules that span multiple services
  • Able to suggest multiple solutions to major, complex problems
  • Passion for solving customer issues
  • Integrity and honesty
  • Open and respectful
  • Willing to take on big challenges
  • Self-critical, questioning
  • Qualification
  • Degree qualification or equivalent experience
  • Fluent French and English are mandatory verbal and written
4

Client Advocacy Manager Resume Examples & Samples

  • University graduate with 10 years of client contact/complaint handling experience preferably from the banking or finance industry
  • Excellent command of spoken and written English and Chinese (Cantonese and Putonghua)
  • Proficiency in the use of MS Word, Excel and PowerPoint
5

Advocacy Manager Resume Examples & Samples

  • Bachelor Degree or equivalent is required
  • 3-5 years in a relevant role with experience in customer service and/or sales
  • Aptitude for IT and Technology
  • A comprehensive understanding of Microsoft technologies
  • Expertise in one or more of the following areas: Microsoft Cloud Computing, Microsoft Partner Business, Microsoft Licensing, Microsoft Services & Support, Microsoft Product Portfolio
  • Experience and knowledge working across remote teams
  • People or relationship management experience is a plus
6

Client Advocacy Manager Resume Examples & Samples

  • Assist the team head to ensure all complaints are handled professionally and settled within internal and external service standards
  • Ensure complaints are strictly adhered to the bank’s Complaint Handling Policy, related policies of regulatory bodies and Compliance and Control policies
  • Identify and highlight high impact areas from the complaint analysis and liaise with the concerned parties to drive for improvement
  • Communicate best practice cases identified from client voices to arouse staff awareness on service quality
  • Maintain the Complaint Management System, generate regular management and complaint statistics reports with statistical analysis and highlights
  • Assist to conduct complaint handling training programs or briefings to the team
  • University graduate with 7 years of client contact/complaint handling experience preferably from the banking or finance industry
7

Advocacy Manager Resume Examples & Samples

  • Positively influences external customer satisfaction and retention by receiving and effectively managing complex, mission-critical or politically sensitive customer escalations from various areas within Skype and Microsoft- including all executive offices, PR, Legal and external parties
  • Consistently demonstrates the aptitude to investigate an issue, quickly ascertaining the requested solution and engaging the most appropriate resource or resources to drive to a timely resolution
  • Logging and analyzing customer issues, recognizing trends to determine root cause and influence opportunities
  • Advocates on behalf of our customers
  • Serves as the empathetic voice of our customers within Microsoft and provides feedback to business and stakeholders, driving change that improves Skype products, services and the customer experience
  • Builds and navigates a robust network within the product engineering and wider organization Establish and maintain relationships with internal resources while seeking out opportunities to leverage knowledge when advocating for customer resolutions or when taking the lead to resolve issues independently
  • Effectively communicate customer issues and key trends through regular reporting to appropriate internal stakeholder groups Community Moderation and responding to customer interactions over social media
  • Excellent written and spoken English communication skills are required, French or any other major language knowledge would be an asset
  • 3-5 years of Customer Service and Relationship Management experience including handling high level customer escalations
  • An ability to work cross functionally and promote good working relationships with other teams, to determine priorities, state challenges productively, and solve problems is required, including the ability to get what you need from others while working around their own legitimate priorities
  • Ability to scope problems by identifying key issues, inputs, stakeholders, and outcomes
  • Ability to perform multiple tasks concurrently with accuracy
  • Excellent problem resolution and decision making skills
  • Ability to analyze and interpret data, to provide guidance, data driven decisions, and recommendations to point of contacts
  • Contributes ideas to process improvements and other procedures of the team goals which result in improved quality, efficiency, expediency and advocacy
  • Experience working in an agile environment
  • Proficiency with Microsoft Office Excel expert, formatting and software programs for generating reports, presentations and statistics
  • Strong computer literacy
  • Experience in Parature an advantage
  • Strong technical and analytical skills; uses rigorous logic and methods to solve difficult problems with effective solutions
  • Performance troubleshooting
  • Displays an interest in technology and messaging apps/social media
  • Customer focused and empathetic to the customers need
  • Empathy towards the customer and the product
  • Demonstrated emotional intelligence and teamwork behavior
  • Adapts style to most effectively engage and influence the target audience with clarity and persuasiveness
  • Excellent communication skills both spoken and written. Able to work well under pressure
  • Ability to communicate with international customers and stakeholders
  • Cultural awareness is a must
  • Able to work with remote colleagues and customers globally
  • Creative and quick thinker
  • Educated to degree standard preferred. Bachelor Degree
8

IWS Mechanics Advocacy Manager Resume Examples & Samples

  • Supporting with IWS Marketing Manager to drive channel part of advocacy, develop part of trade/mechanics advocacy and make sure the program effectiveness against agreed KPIs and adapt plans accordingly
  • Understanding of IWS customer insight & Castrol IWS strategy, developing and landing seminar & digital platform & digital activity to support real execution on market by IWS Activation Manager & CVO & Industry activation Manager
  • Work closely with the indirect Sales team to ensure smooth landing of part assigned advocacy program
  • At least 6 years of trade marketing/channel management experience with FMCG, or auto related industries
  • Experience with generating customers insights and working to translate them into offer and programs
  • Experience managing and developing channel offers and marketing programs
  • Experience managing trade and customers marketing campaigns
  • Experience with CRM or loyalty programs
  • Analytical and with drive to succeed
  • Team player & good communication skill
9

Area Advocacy Manager Resume Examples & Samples

  • Proven prioritization skills to manage effective communication across multiple programs and business groups while advocating on behalf of the customers
  • Ability to take ambiguous or complex information, take the key points to construct an executive level business summary
  • Ability to manage your time carefully and work under pressure on multiple issues without compromising on quality
  • Strong ability to navigate easily between tactical and strategic activities
  • Strong written and verbal communication skills to enable you to articulate complex problems succinctly and assertively
  • Proven successful cross group collaboration skills, demonstrated ability to identify issues, determine root cause, collect data from various sources and determine an acceptable solution which meets all Microsoft and the Customer/Partners business needs
  • Anticipate changing conditions and risks to take preventative action
  • Sees causal links in complex patterns or ambiguous data and formulate conclusions that resolve highly complex business problems
  • Create and manage strategic alliances or partnerships to gain widespread support
  • Illustrate impact though influence and a positive “can do” attitude
  • Relevant experience in a customer-focused organization in the areas of sales, services or support
10

Advocacy Manager Resume Examples & Samples

  • Proven prioritisation skills to manage effective communication across multiple programs and business groups while advocating on behalf of the customers
  • Be customer centric, understand the circumstances and desired outcome of an escalation to advocate for the appropriate action
  • Be persistent and tenacious in the pursuit of driving the right outcome without unnecessary delays
  • Proven analytic problem solving skills and a logical approach to taking the most appropriate action
  • Strong written and verbal communication skills to enable you to articulate complex problems succinctly
  • Ability to understand and analyse the implications of customer/partner issues and required solutions across multiple customer service areas on behalf of Microsoft Business Groups, Product Groups, and Partners
  • Must demonstrate strong problem-solving abilities, particularly when faced with time-sensitive issues that require collaborative evaluation & resolution across business segments
  • Be proactive and resourceful in pursuit of improving customer and partner experience
  • Demonstrate accountability for issues on which you depend on others to resolve
  • Significant demonstrated experience and commitment to customer service and satisfaction
  • Expertise in one or more of the following areas: Microsoft Cloud Computing (Office 365, Azure, CRM Online), Microsoft Partner Business, Microsoft Licensing, Microsoft Services & Support
11

Advocacy Manager Resume Examples & Samples

  • Motivate and inspire parents and communities for a better tomorrow for all children, both those enrolled in our schools and others
  • Some college or degree preferred
  • Experience in organizing, advocacy, community relations, or policy
  • Experience building new programming and initiatives
  • Commitment to the mission and vision of KIPP Houston and ability to articulate them clearly
  • Entrepreneurial spirit and commitment to finding new voices and stories
  • Ability to relate to and organize and mobilize parents from diverse cultural, language, religious, and socio-economic backgrounds
  • Strong work ethic coupled with an enthusiastic and passionate approach to work
  • Ability to connect and build relationships with individuals and groups
  • Proven data analysis and communication skills
12

Siting Advocacy Manager Resume Examples & Samples

  • Engages in strategic planning of siting policies and programs. Designs community relations and public affairs programs related to education of the public and media to accomplish successful siting. Implements National Siting Advocacy strategies at the region and market levels and provides feedback to the national team
  • Provides guidance to Markets and Regions on participation in strategic local government, community, and business opportunities to increase community and local government support for T-Mobile’s efforts to improve network coverage
  • Creates communications and outreach processes in conjunction with National and cross-functional teams as they support site build goals
  • Review and monitor municipal code and zoning ordinance changes
  • Implement & evaluate communications strategies with respect to siting advocacy
  • Monitor and track the current regulatory landscape within the regions through use of a comprehensive database or similar tool
  • Manage and analyze jurisdictional & media research provided by external vendors and cross functional support from Government and Legal Affairs
  • Serves as subject matter expert on matters related to municipal codes and effectively communicates regulatory status of sites
  • Ensure strong two-way communication with each region regarding current regulatory information and guidance that may be applicable to the market
  • Work with National Compliance and Legal stakeholders to deliver training throughout the regions on standards and expectations related to complying with federal, state, regional and local regulations
  • Support and monitor the activities of national siting advocacy programs
  • Implement and track National Siting Advocacy policy rollouts in respective regions
  • Works with Legal Affairs, National and Regional Development, peers, outside legal counsel, Government Affairs and Regional Corporate Counsel on trends, strategy, and escalated siting issues
  • Trains and coaches local staff on cell-site-related public opinion issues, presentation techniques, messages, and industry best practices. Prescribes appropriate educational programs on siting policies
  • Demonstrated understanding of government relations
  • Expertise in compliance issues and procedures at national, state, regional and local levels for, land use rights, right of way agreements and zoning regulations
  • 5+ years direct experience with government relations issues related to siting or site development
  • 5+ years combined business /government experience with exposure with local, regional or federal government
  • 5+ years working in the wireless industry
  • Highly detail oriented with excellent verbal and written communication skills
  • Skilled in teamwork at multiple levels; adapts easily to change
  • Intermediate level technical writing skills
  • Bachelors Degree. Public Policy, Public Administration
  • LI-TECH-AC1
13

Client Advocacy Manager Resume Examples & Samples

  • At least 5 years working experience in complaint handling or customer services, preferably from banking & finance industry
  • Strong analytical, tactful interpersonal & presentation skills
  • Excellent command of written & spoken English & Chinese (Cantonese & Putonghua)
  • Proficiency in the use of MS Word, Excel, and Powerpoint
14

Grassroots Advocacy Manager Resume Examples & Samples

  • Promote and demonstrate effective collaboration with all VFHK staff and grantees to ensure the effectiveness of field technical assistance and support for grantees to achieve VFHK’s objectives
  • Provide technical assistance to state and local coalitions and grantees through one-on-one coaching, developing tools regarding effective grassroots advocacy, and developing and implementing training with local and state coalitions and coalition advocates to engage, train, and mobilize local grassroots volunteers to support the successful implementation of local and state policy campaigns
  • Execute effective relationship management of funded state and local obesity and advocacy organizations and coalitions to ensure that these grantees effectively implement technical assistance and campaign plans
  • Plan and execute supportive national grassroots campaigns in support of VFHK priorities
  • Manages relevant technology assets including the Voices Actions Center. Collaborate with AHA grassroots staff to strategically leverage assets and resources and oversee program evaluation by producing monthly reports on key metrics, developing a standard quarterly report, and compiling analysis on affiliate reporting
  • Attends and participates in all relevant AHA, RWJF, and other external meetings throughout the year, including volunteer advocacy meetings, as appropriate
  • Cultivate relationships with aligned philanthropic organizations, public health coalitions, and other community leaders to help advance VFHK priorities and support and inform the VFHK’s approach to technical assistance for state and local campaign
  • Bachelor's degree in communications, political science, public policy, public health, or a related field of study
  • Minimum of five (5) years of related experience
  • Successful experience or demonstrated understanding in advocacy/public policy, community organization/mobilization, media/communications, and grassroots advocacy tactic development and implementation, including online advocacy
  • Strong interpersonal skills and the ability to work effectively with volunteers, staff, and the public as part of a team
  • Demonstrated proficiency with grassroots online advocacy tools or similar CMS tools
  • Successful experience with building or demonstrated understanding of health equity and targeted universalism
  • Experience creating digital strategy in multiple social media tools
  • Knowledge of voluntary health organizations or nonprofit organizations
  • Spanish speaking proficiency
15

Influence & Advocacy Manager Resume Examples & Samples

  • University degree in marketing / business or other related discipline. Postgraduate Qualification is an advantage
  • 3-5 years’ experience in a similar role with a strong foundation in a consumer engagement environment
  • Be a strong and visible leader internally and externally who constantly pushes the business in this direction & lead the team to deliver great work across all brands, interest areas and countries
  • Ability to drive the Marketing Leadership Team’s (MLT) thinking forward and leverage the MLT team to deliver against fame outcomes
  • Track record of bringing successful new thinking into a business, leading business change and experience of experimentation and failure
  • Have a deep knowledge of what it takes to get into consumer conversation and confidently drive the MLT and business to follow this
  • Possess real passion for Influence & Advocacy, and a drive to always push and apply new approaches/thinking from plans through to execution within PR, Social & Content. Be a confident, outgoing and experienced networker
16

Client Advocacy Manager Resume Examples & Samples

  • At least 4-5 years working experience in complaint handling or customer services, preferably from banking and finance industry
  • Strong analytical, tactful interpersonal and presentation skills
  • Excellent command of written and spoken English and Chinese (Cantonese and Putonghua)
  • Proficiency in the use of MS Word, Excel, PowerPoint, and Visio
17

Provider Service Advocacy Manager Resume Examples & Samples

  • Use pertinent data and facts to identify and solve a range of problems within area of expertise
  • Investigate non - standard requests and problems, with some assistance from others
  • Work exclusively within a specific knowledge area
  • Make product, service or process decisions that are most likely to impact multiple groups of employees and / or customers (internal or external)
  • Provide explanations and information to others on topics within area of expertise
  • Solve moderately complex problems and / or conduct moderately complex analyses
  • Work with minimal guidance; seek guidance on only the most complex tasks
  • Translate concepts into practice
  • Provide explanations and information to others on difficult issues
  • Coach, provide feedback, and guide others
  • 4+ years of experience with provider contracting / provider relations / provider network / provider data
  • 4+ years of experience in the health care industry
  • Intermediate (or better) level of proficiency with MS Word and MS Excel (including use of filters, removing duplicates, converting text to columns, and basic formulas, etc.)
  • Intermediate level of proficiency in claims processing and issue resolution
  • Strong interpersonal skills, establishing rapport and working well with others
  • Ability to prioritize and meet deadlines from multi - staff members within the department
  • May be required to travel up to 10% of the time
18

Grassroots Advocacy Manager Resume Examples & Samples

  • Develops federal grassroots advocacy campaigns including recruitment, engagement, and retention of advocates
  • Manages You’re the Cure (YTC) digital strategy for engagement and mobilization of advocates. Includes managing paid marketing with vendor management responsibility
  • Oversees the national You’re the Cure (YTC) communications plan and seeds advocacy content throughout AHA properties
  • Assists with program evaluation, focused on federal messaging
  • Oversees volunteer management in support of federal advocacy campaigns
  • Supervises Grassroots Project Coordinator
  • Bachelor’s Degree from a four year College or University
  • Minimum three (3) years of experience with community organizing for advocacy
  • Strategic planning skills
  • Able to create a digital strategy for the web and social media
  • Online advocacy campaign experience
  • Able to create content for the web with basic CMS tools
  • Must have the ability to travel overnight up to 15% of the time
  • General knowledge of the federal legislative and regulatory process
  • Health public policy experience
  • Experience with program evaluation
  • Proficient in Adobe Photoshop and Microsoft Office Suite
19

Advocacy Manager Resume Examples & Samples

  • Minimum of three (3) years of related experience
  • Knowledge of local, state, and federal government activities and structures. Ability to assess the local and state environments related to advocacy issues
  • Successful experience or demonstrated understanding in advocacy/public policy, community organization/mobilization, and media/communications
  • Demonstrated ability to simultaneously manage multiple, complex projects in varying stages of development under time constraints
  • Must be able to travel overnight approx. 50% of the time
20

Senior Advocacy Manager Resume Examples & Samples

  • Collaborate with Alzheimer's Association Ambassadors, advocates, State Government affairs lead and coalition partners in outreach to legislators, legislative staff, and representatives of government at the federal, state, and local levels to promote an understanding of and support for policies, programs, and services to meet the needs of individuals with Alzheimer's disease, their families, and their caregivers
  • Build and work with, where appropriate, coalitions, committees, task forces, etc. to advance issues critical to individuals with Alzheimer's disease, their families, and their caregivers
  • Serve as staff liaison and help develop Chapter Public Policy Committees in executing appropriate strategies and tactics to achieve the Association's public policy goals. Through these efforts will meet and exceed Chapter priority goals for public policy
  • Build and support a Chapter-wide, grassroots network of trained volunteer advocates to carry out the Association's advocacy goals. WIll include travel and in-person meetings throughout the Chapter territory
  • Recruit and support a team of grassroots volunteer Ambassadors, each to serve as the lead Alzheimer's advocate to a member of the U.S. Congressional delegation
  • Recruit, educate and mobilize advocates around state policy priorities of the Association, including an annual Advocacy Day in the state capital, and direct year round grassroots activities aimed at targeted state and, where appropriate, municipal leaders
  • Activate the Chapter's advocacy email network to ensure timely and effective response to policy developments when action is required, such as attending hearings, initiating calls, emails, letters, and/or social media outreach to legislators and media
  • Manage the Alzheimer's Advocacy Reporting and Trends (“AARTâ€�) database of public policy advocates, provide monthly, quarterly, and annual reports on advocacy recruitment as well as advocate and staff contacts with federal and state
  • Plan and implement participation in public policy special events, including the annual Advocacy Day in the state capital, and participation in the Advocacy Forum and Day on the Hill in Washington DC
  • Work with advocate volunteers to encourage engagement in the political process, consistent with the legal parameters surrounding 501(c)(3) organizations and the Association's practices and policies
  • Support and participate in Association events including but not limited to, Walk to End Alzheimer's, and various events/programs, as requested