Advisor Relations Resume Samples

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CA
C Auer
Cristina
Auer
262 Addison Club
Chicago
IL
+1 (555) 236 6756
262 Addison Club
Chicago
IL
Phone
p +1 (555) 236 6756
Experience Experience
Houston, TX
Colleague Relations Advisor
Houston, TX
Mueller, Waters and Breitenberg
Houston, TX
Colleague Relations Advisor
  • Working with Line Managers to ensure the timely, effective and legally compliant management of the Company’s long term absence process
  • Producing Weekly and monthly reports for the HR Manager
  • To drive your own learning and development
  • Coordinating the induction process for SSO new starters
  • To act as a champion for the Company’s values
  • Supporting the HR Manager in reviewing Company policies and procedures to ensure legal compliance and to seek improvement to working practices with a view to increasing efficiency, productivity and effectiveness
  • Supporting the HR Manager in the development of initiatives and strategies to develop and improve the Company’s colleague relations policies and processes in line with business objective
Philadelphia, PA
Employment Relations Advisor
Philadelphia, PA
Jenkins-Streich
Philadelphia, PA
Employment Relations Advisor
  • Demonstrate great people management capabilities, including performance management and professional development
  • Work with and support the L&D team to design and implement training & development interventions for managers in ER key areas
  • Working with a team of 3 ER Advisors across the UK and liaising at all times with line management and HRA’s
  • Supporting the ER Manager with Employment Tribunal and ACAS workloads
  • Make suggestions and improvements to the current ER processes and practices to ensure HR best practice in all areas of ER
  • Provide expert advice, guidance and coaching to line managers on the full range of employee relations issues
  • Support the development of ER KPI’s and identify trends and plans to address/correct/rectify
present
Phoenix, AZ
Employee & Labour Relations Advisor Richmond
Phoenix, AZ
Tillman, Daugherty and Collier
present
Phoenix, AZ
Employee & Labour Relations Advisor Richmond
present
  • Partner with managers and employees as the onsite LR support, guidance and counsel in all areas including employee relations, coaching & performance management
  • Provide management with ongoing support, tools and knowledge to effectively manage their people e.g. performance management, attendance management, discipline, WorkSafe claims, labour relations, interpretation of the CBA, grievance procedure, tracking and analysis of key employee performance metrics
  • Support and contribute to Corporate HR initiatives including but not limited to: surveys, policy and procedure revisions, implementation of new processes and procedures, program roll outs, compliance, etc Aviation
  • Manage and process grievances and provide arbitration support to the Operations team and the Employee and Labour Relations Director
  • Explain complex matters to managers and Employee Relations and Labour Relations team members in a consistent manner regarding collective agreement, process, or policy interpretation
  • Mediate discussions and/or proposals between employer and employee representatives in attempt to reconcile differences; while maintaining positive working relationships
  • Train management on topics related to labor relations, such as working conditions, safety, and performance management by ensuring clear objectives, feedback and improvement of the service delivery model through behaviors aligned with our values
Education Education
Bachelor’s Degree in Industrial Relations
Bachelor’s Degree in Industrial Relations
University of Arizona
Bachelor’s Degree in Industrial Relations
Skills Skills
  • Demonstrate great influencing and interpersonal skills and the ability to adapt style as necessary
  • Demonstrate great people management capabilities, including performance management and professional development
  • Provide evidence of a sound knowledge of employment legislation and its translation to operational delivery
  • Evidence experience of industrial relations and unionised environments is desirable
  • Ability to identify trends and problem solve
  • Experience of restructures/TUPE is desirable
  • The ability to handle multiple and/or complex tasks, with evidence of successful outcomes
  • Strong problem solving and decision making skills
  • Experience of working within a target driven environment
  • A clear passion and understanding of the latest challenges/opportunities facing our industry and business
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15 Advisor Relations resume templates

1

Relations & Development Advisor Resume Examples & Samples

  • Development
  • Develop and maintain a succession planning programme for Senior AAs
  • Design and deliver cost effective events that support the development of AAs
  • Facilitate events as required
  • Evaluate training and development activity
  • To manage the AA development budget
  • Oversee the senior AA performance Management process
  • Design, develop and implement interventions that enhance the contribution AAs make to PQS
  • Work with the Relations & Development Manager to advise on and develop policies and procedures relating to Assessment Associates in line with new legislation
  • Work across PQS teams to improve AA Retention
  • Ensure that any breaches of the Pearson AA Code of Conduct are investigated
2

Senior Foundation Relations Advisor Resume Examples & Samples

  • Increased foundation giving to the AHA/ASA
  • Impact on mutual goals, and
  • Development of long-term, transformative relationships
  • CFRE certification
3

Advisor, Communication & Public Relations Resume Examples & Samples

  • Please note that this is a temporary role for 12-13 months**
  • Lead the harmonized execution of an integrated BT Communications and Marketing strategy to support bid capture and image and reputation building across AME region, to develop and nurture media relationships and other networks to increase BT visibility and its distinctive strengths
  • Position BT as an innovation-leader to increase demand for new automated solutions that will serve to advance BT’s business development objectives
  • Deploys external communications plans (event management, sponsorship, advertising, trade shows, etc.)
  • Provide content and prepare information documents related to our transit industry (presentations, speeches, press releases, briefings, key messages)
  • Support Innovia product family business development through the management of visibility programs on key markets
  • Respond to requests from functions for assistance in core message development, communications planning
  • Be responsible for strategic internal communications on Innovia automated solutions
  • You hold a Bachelor degree in Communication or equivalence of relevant experience
  • You cumulate a minimum of 10 years of significant and relevant experience
  • You have expertise in writing and editing copy for speeches, press releases, brochures in print and online
  • You are proficient with the use of internet, social media & online communication in promotion, brand building and reputation management
  • You have previous supervisory or management experience
  • Your English communication skills are excellent both written and spoken
  • Your French and Spanish communication skills are an asset
  • You are available to travel (approximately 15% of the time)
4

Analyst Relations Advisor Resume Examples & Samples

  • Catalyze community for a select group of analyst relations professionals through one-on-one meetings, group peer exchanges and various written communications
  • Cultivate expertise in continuously evolving analyst relations best practices to challenge member thinking
  • Design engagement strategy around member needs
  • Create content to be used for facilitating virtual and in-person member and prospect events
  • Exhibit a strong, credible, engaging presence
  • Contribute to and develop content in a written format to distribute to members. Examples include meeting summaries, benchmarking surveys, reports and case studies
  • Support the planning, execution, and delivery of in-person and virtual events—from small group peer exchange calls to Council-wide in-person meetings
  • Partner with Forrester’s sales channel regarding new members and renewing members. Proactively suggest new business and renewal strategies and tactics
  • Foster strong, collaborative relationships with the internal Forrester ecosystem, including our partners in sales, research, events, and consulting
  • Proven experience in analyst relations, marketing strategy, or a related field
  • Experience with technology industry concepts and principles and an understanding of the inner workings of global technology vendor marketing and communications organizations
  • Fluency with key challenges and opportunities facing analyst relations professionals
  • The ability to create positive impressions with executives through all channels
  • Strong analytical and problem-resolution abilities
  • Exceptional process and project management skills
  • Proven and polished written, verbal, facilitation and presentation skills
  • The ability to work effectively with a team in a fast-paced learning environment
  • Willingness to travel up to two weeks per quarter
  • B.A. or B.S. degree with a strong academic record
5

Advisor, Stakeholder & Aboriginal Relations Resume Examples & Samples

  • Provide grassroots community engagement and support
  • Provide governance, training and administration of our stakeholder relations framework
  • Implement agreements specifically around various committees for the Wood Buffalo region
  • Provide stewardship and management for agreements with communities
  • Provide community engagement and support for discussions (i.e. areas that do not have practitioners or areas that require additional resources, such as support for the re-build of Fort McMurray)
  • Act as a community consultant to manage our corporate reputation and respond to crisis situations
  • Two or more years of relevant community engagement experience is preferred
  • Field level experience working with Aboriginal communities and in developing and fostering strong community relations
  • Oil and gas industry experience is an asset
  • University degree or related post-secondary diploma or certificate
  • Member of a professional organization such as the International Association for Public Participation (IAP2) or peer group and/or pursuing an applicable accreditation
  • Knowledge of global perspectives and Aboriginal cultural awareness
  • Knowledge of regulatory consultation, provincial regulatory regimes, Aboriginal consultation policy and guidelines
  • Knowledge of various communication channels, including social media, blogs and wikis
  • Strong conflict resolution and communication skills
  • Competitive base salary and compensation programs
  • Attractive annual incentive program
  • Flexible benefits package
6

Foundation Relations Advisor Resume Examples & Samples

  • 2+ years experience in foundation relations, including but not limited to: lead writer role for foundation grant proposals, experience in donor-centered cultivation and relationship building, research and strategy development, and developing grant budgets, timelines and deliverables
  • Experience collaborating with internal partners and volunteers
  • Ability to travel up to 35% local and overnight stay
  • Experience leading cross-functional groups, facilitating strategy and action with a focus on collaborative solutions
7

Advisor Relations, Senior Consultant Resume Examples & Samples

  • 2) all opportunities brokered by SAs of interest to Dell are known to Dell sales early in the sales cycle
  • 3) Dell is routinely included among recommended vendors invited to bid for these opportunities
  • 4) a direct link between the advisor and Dell sales lead is maintained during a pursuit
  • Develops strategy and plan to develop SA's as a major source of highly qualified leads for Dell’s offerings
  • Provides leadership to the functions and individuals in Dell that are required to develop effective relationships with the SA community; influences and leverages these to cost-effectively execute program
  • Communicates corporate/BU strategies and key messages to enroll, influence, and engage SA's in marketing initiatives and to support market development and sales objectives
  • Provides feedback to other functional marketing and sales teams based on 1:1 dialogs and participation in other forums
  • Creates marketing forums for communicating with key constituencies, drives corporate/BU participation, and co-ordinates content for these activities while collaborating with other marketing services groups for execution
  • Peer and manager level interaction with customers and SA's
  • Has experience in the Sourcing Advisor industry or as a Sourcing Advisor relations manager for a provider/vendor
  • Has extensive network of current Sourcing Advisor contact in North America
  • Has the critical product and technical knowledge required to perform the job
  • Generally 5 - 10 years of related experience
8

Applecare Partner Relations Advisor Resume Examples & Samples

  • Preferred candidates should be skilled in handling multiple systems, products and demographics
  • Must be resolution oriented, self motivated, and work cohesively within a dynamic team environment
  • Must demonstrate strong typing skills, 40-50 wpm
  • Requires ability and willingness to work non-standard business hours and weekends as needed
  • Ability to work in a fast pace environment with minimal supervision
9

Advisor Relations Resume Examples & Samples

  • Manage relationships with third party advisory firms on a global basis for the BPO Sales team
  • Initial focus on global TPA (third party advisor) firms, working closely with them to ensure consistency in messaging and process
  • Will collaborate and work closely with Global Advisor Support teams to ensure leverage of messages across the SBUs
  • Actively work with BPO Sales and GTM to position and market our services and facilitate Advisor led opportunities back to our channel
  • Work closely with Sector and Service Line leads to schedule briefings, inquiries, and updates with the appropriate Advisor firms
  • Collaborate with the Apps NA and NC Country Board on cross SUB AA activities and events
  • Proven experience either working for third party advisors or managing relationships with them as part of a service provider or technology services organization
  • Must have solid knowledge and understanding of the outsourcing deals end to end sales cycle and all processes involved
  • Strong communications, collaborative and influencing skills
  • Experience in Outsourcing Services Marketing function
  • Must have managed and dealt with any or all 3rd party advisory firms, such as: Gartner, Everest, TPI, IAOP, SIG, and similar
  • Experience in organizing/managing in Outsourcing based market events and positioning activities
  • Ability to work and operate effectively in a highly matrix environment
  • Willingness to travel 25% or greater as needed
10

Teammate Relations Advisor Resume Examples & Samples

  • Respond to, and if appropriate, escalate general teammate relations issues received from all levels of teammates
  • Maintain required documentation within case management system (i-Sight), including intake, investigative notes, supporting documents and final reports
  • Interpret and apply DaVita policies, employment law, and other regulations to provide advice, guidance, coaching and clarification for teammate relations and policy questions; staying current on employment laws and policies
  • Provide guidance, assisting with development and delivery of appropriate feedback, including Performance Improvement Plans or other corrective/disciplinary actions
  • Provide consultation, support, guidance and coaching to managers and others to address teammate behavior and performance concerns
  • Resolve teammate relations issues, including: gathering and analyzing evidence, applying relevant laws, policies and past practices to reach appropriate outcomes
  • Escalate high risk and sensitive teammate relations issues, using judgment to determine when to escalate issues and cases
  • Work directly with Teammate Relations Managers as appropriate; providing research and support for complex and high level investigations; assist with responses to third-party EEOC, OFCCP, and other governmental charges and requests as well as threatened litigation
  • Partner with PSMs and the business on as-needed basis, keeping appropriate parties informed and involved
  • Coach and advise managers on how to resolve low risk employee disagreements, conflicts or misunderstandings, escalating to appropriate PS contact as needed
  • Able to exercise considerable judgment, discretion, and confidentiality
  • Able to positively interact internally with all levels of teammates
  • Strong written, verbal and interpersonal communications skills
  • Well developed consultative and coaching skills
  • Able to work independently; receiving minimal guidance on daily issues, but exercise judgment to involve others as needed
  • Ability to travel up to 10% (can be unpredictable/unplanned)
  • Bachelor’s Degree or equivalent work experience required; Human Resource Management or other related field preferred
  • Two (2) or more years of HR experience with employee relations responsibility
  • Certified Professional (PHR) or Senior Professional (SPHR) in Human Resources preferred
  • Large multi-site company experience preferred
11

Associate Foundation Relations Advisor Resume Examples & Samples

  • 1+ years experience in donor relations and proposal preparation, including but not limited to: lead writer role for foundation grant proposals, experience in donor-centered cultivation and relationship building, research and strategy development, and developing grant budgets, timelines and deliverables
  • Experience collaborating with program partners, other internal team member and volunteers
  • Ability to travel up to 20% local and overnight stay
  • Requires exceptional writing skills, fluency in office technology and a pleasant verbal communication style
  • Experience and knowledge of public health initiatives
  • Experience working across geographical markets
  • Experience working with a geographically distributed team
  • Database research
12

Federal Relations Senior Advisor Resume Examples & Samples

  • Monitoring and understanding the activities that influence legislation and policy, including trade associations, and public opinion leaders
  • Working with ExxonMobil’s government relations leadership team to ensure that the company has an active process in place to identify and manage key policy issues that impact ExxonMobil’s business, and that strategic advice is provided on all issues of importance to the company
  • Establishing and maintaining relations with all appropriate public policy actors; and,
  • Managing and growing external relationships with governmental representatives, industry associations, think tanks and academic institutions that touch on the relevant energy sector issues
  • Flexibility, drive and an energetic approach to problem solving
  • Ability to work under pressure and to meet deadlines within an organization driven by high standards and strong processes
  • Energy, drive and enthusiasm
  • Ability to influence at a senior level
  • A commercial outlook
13

Employment Relations Advisor Resume Examples & Samples

  • Support the Employment Tribunal process by managing case loads, ensuring cases are ET ready
  • Supporting the ER Manager with Employment Tribunal and ACAS workloads
  • Working with a team of 3 ER Advisors across the UK and liaising at all times with line management and HRA’s
  • Provide direct and ‘on the ground’ case management support in investigations, disciplinary, grievance, absence and long term sick matters and coach line managers on the process
  • Support the ER and HR Services Manager to design and deliver a ER service to the business, ensuring all stakeholders are engaged and processes are communicated effectively
  • Support the development of ER KPI’s and identify trends and plans to address/correct/rectify
  • Understand the business drivers to the ER activity and take corrective action to address including up skilling managers
  • Work with and support the L&D team to design and implement training & development interventions for managers in ER key areas
  • Make suggestions and improvements to the current ER processes and practices to ensure HR best practice in all areas of ER
  • Determine performance improvement needs and provide support in resolving those needs in a designated business area
  • Ensure employee relations within the business encourage a harmonious industrial relations climate
  • Support the provision of management information showing, analysis and trends that support business decisions
  • Ensure proactivity in identifying and resolving matters to minimise ET, settlement agreements costs
  • Support and deliver training for the line management, including lessons learnt from previous cases
  • Deputise for other team members as required
  • Previous experience of operating as a mobile business advisor,
  • Previous experience of working independently
  • Show evidence of a commercial and client focused operating style
  • Demonstrate great influencing and interpersonal skills and the ability to adapt style as necessary
  • Full driving licence (preferably with no or minimal) points
  • Demonstrate great people management capabilities, including performance management and professional development
  • The ability to handle multiple and/or complex tasks, with evidence of successful outcomes
  • Experience of working within a target driven environment
  • Strong problem solving and decision making skills
  • To hold or be working to a CIPD qualification
  • Ability to identify trends and problem solve
  • Experience of restructures/TUPE is desirable
  • Evidence experience of industrial relations and unionised environments is desirable
14

Colleague Relations Advisor Resume Examples & Samples

  • The provision of first-line advice, support and guidance to Line Managers and colleagues in all matters of Colleague Relations, including disciplinary, grievance, performance management, capability and absence management
  • End to end case management of Colleague Relations cases, including providing related advice and producing any associated outcome letters, with agreement from appropriate managers
  • Working with Line Managers to ensure the timely, effective and legally compliant management of the Company’s long term absence process
  • Working with Line Mangers to ensure that timely, effective and legally compliant management of the Company’s Family Friendly Policies such as Maternity, Paternity and Flexible Working
  • Working with Line Managers to manage site/store restructures/closures ensuring the process is handled in a sensitive manner with the minimum disruption for affected colleagues
  • Supporting the HR Manager in reviewing Company policies and procedures to ensure legal compliance and to seek improvement to working practices with a view to increasing efficiency, productivity and effectiveness
  • Supporting the HR Manager in the development of initiatives and strategies to develop and improve the Company’s colleague relations policies and processes in line with business objective
  • Producing Weekly and monthly reports for the HR Manager
  • Support the HR Team in the administration of Projects as required
  • To act as a champion for the Company’s values
  • Act as a positive role model for all colleagues. Recognise the value of team working and positively reinforce co-operation, mutual support and commitment from all colleagues
  • Experience in a similar role within a multi-site operation
  • Part Qualified CIPD
  • Demonstrate a commercial approach to Colleague Relation matters
  • Knowledge of employment legislation
15

Team Manager, Advisor Relations Core Resume Examples & Samples

  • Manages the daily and intraday deployment of Regional Service Cell resources (associates) to manage service level delivery
  • Daily management of all Regional Service Cell queues including: Telephony, Principal Review, New Account Opening, Account Maintenance, Banking Services, Inbound Account Transfers, Outbound Account Transfers, Internal Transfers and Cash Management (excluding physical deposits)
  • Serves as the primary point of contact for internal complaints relating to service delivery
  • Ability to recognize, monitor and make decisions based on risk management, quality assurance and loss prevention within the Advisor Services domain
  • Coordinates the training of new and existing associates
  • Partners with Group Manager in the interview and hiring/termination process as well as in the quarterly and annual merit and Pay for Performance process including: manager evaluations and merit reviews
  • Conducts monthly one-on-one feedback and coaching sessions with all frontline associates
16

Employee & Labour Relations Advisor Richmond Resume Examples & Samples

  • Provide management with ongoing support, tools and knowledge to effectively manage their people e.g. performance management, attendance management, discipline, WorkSafe claims, labour relations, interpretation of the CBA, grievance procedure, tracking and analysis of key employee performance metrics
  • Partner with managers and employees as the onsite LR support, guidance and counsel in all areas including employee relations, coaching & performance management
  • Review and initiate actions to resolve employee concerns and escalate as appropriate
  • Investigate and evaluate employee and union complaints or arguments to determine viability and resolve matters effectively
  • Facilitate timely resolution of all employee relations issues while maintaining an appropriate balance between employee and management advocacy
  • Mediate discussions and/or proposals between employer and employee representatives in attempt to reconcile differences; while maintaining positive working relationships
  • Counsel on WorkSafe and MLOA issues, track employee progress and follow up on return to work programs, coordinates the accommodation process
  • Provide training/coaching to management, supervisor and screening personnel as required
  • Guide and facilitate the resolution of workplace conflicts
  • Ensure best practices are followed by staying current with labour and employment legislation and HR industry developments
  • Provide counsel and advice to management on matters related to culpable and non-culpable conduct e.g.: performance management, discipline, or grievances
  • Review and draft employee disciplinary actions, such as written warnings, suspensions, or terminations
  • Manage and process grievances and provide arbitration support to the Operations team and the Employee and Labour Relations Director
  • Train management on topics related to labor relations, such as working conditions, safety, and performance management by ensuring clear objectives, feedback and improvement of the service delivery model through behaviors aligned with our values
  • Explain complex matters to managers and Employee Relations and Labour Relations team members in a consistent manner regarding collective agreement, process, or policy interpretation
  • Support and contribute to Corporate HR initiatives including but not limited to: surveys, policy and procedure revisions, implementation of new processes and procedures, program roll outs, compliance, etc Aviation
  • Ensure compliance with all federal laws and regulations relating to employment standards, human rights, privacy legislation, and employment equity
  • Attend Labour Management Meetings, chair and take minutes as needed
  • Supervise and coach HR/LR support personnel
  • Minimum 5 years of experience in Human Resources and/or Labour Relations
  • Proven ability to work closely with Operations Management to support the resolution of employee issues in a fast-paced unionized operational environment
  • Post-secondary education specializing in Human Resources Management or suitable combination of education and experience
  • Strong analytical, interpersonal, and written and oral communication skills with an ability to establish effective working relationship at all levels
  • Ability to work under pressure and meet challenging deadlines and the ability to work outside regular business hours as required
  • Experience in supervising and coaching HR/LR support personnel
  • Strong coaching and mentoring abilities and the ability to interact with all levels of the organization and our diverse workforce
  • Must attain and maintain a Transport Canada Clearance (RAIC)
  • CPHR designation is an asset
17

Senior Member Relations Advisor Resume Examples & Samples

  • Acquires and applies advanced knowledge of financial products and services
  • Acquires and applies advanced knowledge of case management systems and workload management
  • Proven ability to effectively apply advocacy skills and de-escalation techniques
  • Proven ability to effectively develop, present communicates complex communications and concepts to cross-functional teams and leadership
  • Demonstrated ability to effectively apply root cause analysis and research techniques for highly complex complaints or inquiries
  • Proven ability to influence business decisions
18

Partner Relations Advisor Resume Examples & Samples

  • BA/BS degree or equivalent experience
  • Seeking speakers ofEnglish, Portuguese/English, and Spanish/English (written and spoken)
  • 2-3 years customer service experience
  • Typing speed of 40+ wpm
  • Serve as the first point of contact for support of developer programs via email and phone
  • Process and manage day to day email and phone business efficiently and ensure service levels are met
  • Responsible for ensuring developer satisfaction by providing thorough, timely, and complete email/phone responses
  • Regularly review all developer program-related web content ensuring information is current and report any discrepancies found to the appropriate channel
  • Adequately communicate and work cross-functionally with other support and escalation teams to ensure developer needs are met
  • Make sound decisions by identifying issues which require escalation, report issues and problems by following the appropriate escalation channels
  • Effectively discern source of repeat issues and call drivers through root cause analysis
  • Utilize all required tools and resources to effectively handle developer issues and support request
  • Make sound recommendations for content upgrades, edits, and revisions to knowledge base tools to enhance support experience
  • Effectively position and communicate technical and administrative issue resolution via phone or email
  • Successfully work within the constraints of multiple product types
19

Colleague Relations Advisor Resume Examples & Samples

  • Coordinating the induction process for SSO new starters
  • To liaise with other areas of the HR Department as required
  • Undertake projects on an ad-hoc basis as required
  • Any other duties as reasonably required by the Management
  • To drive your own learning and development
  • To observe and adhere to all Company Health and Safety Regulation
20

Applecare Partner Relations Advisor Resume Examples & Samples

  • Experience troubleshooting customer inquires via phone related to software, billing, account access, and other customer support needs that may arise
  • Experience supporting customers via phone, e-mail, chat, and/or in person
  • Recent AppleCare support experience is a plus
  • Passion for customer service and ownership of the customer experience including comprehensive issue resolution
  • Able to effectively tailor communication and style to differing audiences
  • Able to self manage and work independently in a fast-paced, constantly changing environment
  • Thrives on a team where expertise is shared and feedback is welcomed
  • Effective time management including ability to multi-task, organize and prioritize
  • Able to research and grasp information across multiple tools while talking with customers
  • Highly preferable to have one of the following languages - English, Portuguese, French” to cover the languages as well
21

Labour Relations Advisor Resume Examples & Samples

  • Support and improve the evolving labour relations model; support managers in applying policies and procedures
  • Administration and maintenance of collective agreements, grievance files and labour relations files
  • Coordinate and report labour relations, union payroll, time and attendance and human resources metrics
  • Independent handling and decision making with respect to grievance settlements and labour relations
  • Take part in developing/reaching HR/LR annual objectives, strategies as they relate to master plan
  • Provide advanced labour relations management expertise, support and coaching to HR managers HRBP’s and other advisors on a daily basis
  • Negotiate and discuss changes to rules, policies, and procedures with the various labour relations committees
  • Ensure that a harmonious and respectful labour relations climate is maintained
  • Act proactively and very independently in seeking solutions during dispute resolution
  • Participate in managing grievance and arbitration process through all stages
  • Facilitate actions to resolve employee issues and escalate to appropriate HRBP and/or management team
  • Review employee complaints and ensure accurate and timely documentation of concerns or issues
  • You have a bachelor's degree in industrial relations or administration; CHRP in progress
  • You have four to seven years' experience in human resources, with solid labour relations skills; and a demonstrated ability to negotiate, handle performance management and progressive discipline processes
  • You have 3 to 6 years relevant experience in a manufacturing environment
  • Demonstrated interpersonal (develop a network, inspire confidence, good listening skills)
  • You have very strong writing and negotiating skills and are skilled in labour law/labour jurisprudence
  • You have the ability to independently manage several priorities/projects at the same time
  • You have solid communication skills: Communication strategies, Group presentation, Spoken and written communication
  • Demonstrated superior computer skills including Word, Excel, Power Point, and Lotus Notes
22

Senior Indigenous Relations Business Engagement Advisor Resume Examples & Samples

  • This position is based in Calgary and is not eligible for domestic or cross-border relocation assistance
  • Provide subject matter guidance to business units/project teams working in, or near, Indigenous traditional territories or communities
  • Support regional operations with IRBE contracting approaches, as required
  • Identify local Indigenous community/business capacity to participate and match that with TransCanada's business needs while working collaboratively with business units/project teams and colleagues
  • Review, support, and monitor TransCanada's contractor performance related to Indigenous participation, in collaboration with business units/project teams
  • Develop and support strategies to involve local Indigenous communities and garner support from internal colleagues and clients
  • Provide ongoing management of the IRBE Indigenous vendor database for use on current and upcoming projects
  • Support the development and updating of communication materials for Indigenous communities and contractors related to the IRBE program
  • Demonstrated experience developing principled reciprocal business relationships
  • Direct experience and in-depth knowledge of Indigenous Relations issues and concerns
  • Strong interpersonal, problem solving and communication skills, including public speaking (the role requires extensive public speaking in front of large audiences)
  • Proven team player with the ability to work effectively in cross-functional teams
  • Demonstrated ability to prioritize and execute on assigned tasks
  • Demonstrated history of influencing change and adapting approved approaches to new circumstances/requirements
  • Desktop application skills and knowledge
  • Post-secondary degree in Public Relations, Political Science, Communications or related discipline
  • Minimum 6 to 8 years of relevant industry experience, including