Unit Manager Job Description

Unit Manager Job Description

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Unit manager provides technical expertise in global customs laws and regulations such as harmonized tariff schedules, customs valuations, and customs assists.

Unit Manager Duties & Responsibilities

To write an effective unit manager job description, begin by listing detailed duties, responsibilities and expectations. We have included unit manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Possesses direct line supervision over housing unit correctional officers, case managers, correctional counselors, and clerks
Conducts daily patrol of all areas occupied by inmates under their supervision to be assessable to inmates and observe the living and working conditions of the inmates
Ability to build and maintain positive working relationships with individuals at multiple levels
Induction, training and coaching, objectives setting and performance reviews, leave and people leadership
Coach the Lead, Paraplanner in monitoring the PPU Teams workflow, quality, and productivity targets
Ensure timely administrative responsibilities of time cards, spreadsheets, team meetings
Manage business level metrics (Audit metrics, Revenue) to high efficiency standards
Accountable for achieving business goals for a team of up to 15-20 Underwriters within unit
Must obtain Credit Authority Certification
Manage business level metrics, to high efficiency standards

Unit Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Unit Manager

List any licenses or certifications required by the position: CPR, BLS, FEMA, FCIP, ITIL, DPS, BMS, CRRN, CPO, CSM

Education for Unit Manager

Typically a job would require a certain level of education.

Employers hiring for the unit manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Graduate, Nursing, Education, Supervision, Management, Psychology, Healthcare, Health Care, Social Work, Human Services

Skills for Unit Manager

Desired skills for unit manager include:

Supervision
Pertinent corrections laws
Principles and practices of correctional facility management
Rules and regulations
Production methods
Global and regional logistics operations and industry
International direct and indirect taxes global customs regimes
Mortgage servicing systems
Time management tools
ADP system

Desired experience for unit manager includes:

Problem Solving and Decision Making -The ability to analyze patterns and relates one cause to another
Developing Self & Others – Ability to assess group needs and tailor action plans
Communication –Ability to use different channels of communication and can write technical documents
Customer Focus – Ability to implement service delivery standards
Initiative & Risk Taking – Take risks impacting team and or multiple unit performance
Teamwork & Collaboration - Ability to form relationship and impacts impacts team dynamics

Unit Manager Examples

1

Unit Manager Job Description

Job Description Example
Our growing company is looking to fill the role of unit manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for unit manager
  • Develops long-term strategies and sponsors key initiatives to promote and achieve a culture of service excellence and employee engagement
  • Conduct timely and accurate monthly call monitoring and case audits
  • Develop subject matter expertise in the fraud recovery process
  • Share in the accountability for a business level function (logistics, quality, innovation, morale)
  • Train, mentor, oversee, and assist supervisors with disciplinary actions with approval from Regional Manager and Corporate HR office
  • May develop operations-related plans, budgets, and policies and procedures
  • Actively participates in driving improvements to existing workflow processes and procedures
  • Develops long-term strategies and sponsors key initiatives to promote agent technical & behavioral growth
  • Maintains firm fair and consistent professional behaviors within the team
  • Prepare and deliver biweekly performance reviews for direct reports
Qualifications for unit manager
  • You will have strong influencing and stakeholder management skills along with your ability to think outside the box
  • At least 2 year of experience in Collections or Recoveries
  • Knowledge of health care delivery systems required
  • User knowledge of computer systems/applications
  • Ability to establish and maintain positive and collaborative working relationships with all levels of personnel and the general public and in particular, community physicians and their support staff
  • Bachelor’s degree in healthcare administration, business administration, or related field plus two (2) years of provider services, faculty services, or health-care related experience
2

Unit Manager Job Description

Job Description Example
Our company is looking for an unit manager. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for unit manager
  • Execute flawless execution of key performance indicators (KPI)
  • Define and measure performance metrics (incentives, annual appraisal) and clearly communicate to team
  • Prepare and deliver monthly performance reviews for direct reports and ensure timely administrative responsibilities of timecards, spreadsheets, team meetings
  • Provide subject matter expertise on processes when representing department in projects and other meetings
  • Responsible for overseeing processes from beginning to end to ensure service meets or exceeds customer expectations
  • Manage business level metrics such as productivity, quality, regulatory compliance, and associate engagement
  • Identify process enhancements, implements improvements and monitor implementation for success, assess incoming projects for impacts to team
  • Support and help maintain formal process documentation including procedures, process flow diagrams and SLQ2CQ documentation
  • Interfaces with other site leaders, peer Unit Managers, Technical and Maintenance leaders, on key matters related to the Area
  • Lead Stand-Up
Qualifications for unit manager
  • Associate must have at least a “Strong” performance rating
  • Associate has been in his/her current role for a minimum of one year
  • Associate is not actively on any type of a performance improvement plan
  • Associate must not have any written warning corrective action and up in any stage of the application process
  • Completed at least 2 years in college preferred
  • At least 1.5 years' experience in a call center operations environment
3

Unit Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of unit manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for unit manager
  • Reviews and pre-approves Professional Development requests
  • Provide or oversee administrative and logistical assistance to the department
  • Provide support to various AMU teams as needed
  • Procure office supplies, equipment, and materials
  • Develop and maintain a resource library and provide updated information to staff
  • Work with AMU staff to ensure that distribution and address lists are kept up-to-date
  • Liaise with other HQ departments as needed on issues related to IT, office services, global supply chain, HR
  • Prepare and manage budgets for trainings and conferences
  • Organize conference calls as needed
  • Plan, schedule and facilitate weekly and monthly department meetings, and take notes as needed
Qualifications for unit manager
  • Knowledge of call center business processes
  • Communication skills for written and verbal business correspondences
  • Must possess proficiency in Microsoft programs
  • Must be flexible to work different hours based on business needs
  • Graduate with 2-4 Yr
  • Associate Degree in Nursing, 3 years of nursing experience
4

Unit Manager Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of unit manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for unit manager
  • Attend meetings on behalf of the Assistant Dean of Undergraduate programs to include regional consortium and affiliates
  • Ensure company policies are followed by directly managed associates
  • Collaborate with Sales Manager and clients on all major retail initiatives (new product introductions, contests)
  • Effectively and accurately use technology including MEI
  • Request and analyze specific retail conditions information (through MEI, surveys, ) to develop data-based analyses and improve retail in-store presence results
  • Understand and optimize selling effectiveness in assigned territories
  • Job duties center on maintaining the procedural integrity of medical case management service while facilitating the nurse team to adaptation and development with the ever changing medical management environment of workers’ compensation claims and/or managed care
  • Protect and optimize base plant operations
  • Oversee development of staff
  • Ensure communication down into the organization regarding changes in policies and procedures, effectiveness of the quality management system, and customer satisfaction
Qualifications for unit manager
  • Credit Certification
  • Appropriate CSCS Card
  • Excellent knowledge of sewage treatment and water treatment processes
  • Supervises the work of direct care staff and performs direct care duties in addition to those duties listed below
  • Bachelor’s degree in a related area and two (2) years experience working in a correctional/ detention field or an equivalent combination of education and related work experience required
  • Completed BTech/ Degree in Engineering
5

Unit Manager Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of unit manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for unit manager
  • Leads through modeling behavior, inspiring others to do their best work, while setting clear goals and actions for their team
  • Exercises global decision making by considering other departments within the company such as project management, sales, estimating, accounting, purchasing
  • Manages department planning and decision making
  • Create the basis for continuous improvement and employee empowerment by ensuring that standardized work and processes are followed, needed adjustments are implemented, and the area is compliant with safety and 5S requirements
  • Instill and maintain a positive team atmosphere in the Business Unit
  • Utilize Cell Boards to monitor results and respond to performance challenges
  • Provide effective cross training for team members and backups to assure the continuous smooth running of the business unit
  • Encourage team to stop and fix problems, driving problem solving and corrective action effectiveness within the cell
  • Work with the Plant Operations Manager and Plant Lean Promotion Officer to develop the current and future state value stream maps and execute the needed Kaizen workshops
  • Works with Plant Operations Manager to implement a visually managed workplace including Cell Board process
Qualifications for unit manager
  • 4 – 6 years’ relevant experience in an FMCG/ Manufacturing environment
  • Significant experience of working as part of an extended team within the manufacturing or food technology sector
  • University Degree/ Diploma in Chemical /Mechanical Engineering preferred
  • 5 years FMCG/ Manufacturing and 3 years Supervisory/ Management experience in a similar role within a unionized environment
  • Must have solid management and leadership working knowledge and experience
  • Operations background from Production environment essential

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