Technical Sales Support Job Description
Technical sales support
provides support to Applications Engineers and service technicians for all ASCO Products (Critical and Packaged Power Products, Industrial Control Products, Communication products and Load Banks).
Technical Sales Support Duties & Responsibilities
To write an effective technical sales support job description, begin by listing detailed duties, responsibilities and expectations. We have included technical sales support job description templates that you can modify and use.
Sample responsibilities for this position include:
Works with the technical sales teams that support both direct sales and reseller sales channels
Respond in an organized, timely manner to Tier 1 support issues on Salesforce.com and MOSAIC across a base of nearly 800 users that include Salon Sales Consultants, Division Sales Managers, District Sales Managers and Regional Vice Presidents
Establish and maintain effective customer relationships (from commercial to administrative functions)
Prepare sales plans using company tool (i.e.Prosales)
Manage the administrative procedures within the sales process
Manages the preparation of all technical
Formulates competitive bids/estimates/quotations, taking into account best available product mix and appropriate technical and commercial considerations for each individual situation
Implements HSE and business compliance standards and regulations in the country area of responsibility
Utilize analytical tools
Respond in an organized, timely manner to tier one support issues on Salesforce.com and MOSAIC across a base of nearly 800 users that include Salon Sales Consultants, Division Sales Managers, District Sales Managers and Regional Vice Presidents
Technical Sales Support Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Technical Sales Support
List any licenses or certifications required by the position: RHYTHMIA, BSC, SP, JNCIP, BS, FAX
Education for Technical Sales Support
Typically a job would require a certain level of education.
Employers hiring for the technical sales support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Engineering, Technical, Education, Electrical Engineering, Mechanical Engineering, Science, Business, Electronics, Industrial, Computer Science
Skills for Technical Sales Support
Desired skills for technical sales support include:
General instrumentation background would be helpful
Industrial process control
Process measurements
Distribution Industry
Fluid Power
Parker Hannifin products
Code/compliance area
Excel
Product limitations and uses
Products and GAF system specifications
Desired experience for technical sales support includes:
Deep technical skills across the entire Data Platform stack, with the ability to translate the feature and function set into customer solutions and win against the competition
High school education or GED required, bachelor’s degree preferred
Able to create and execute webinars
You already have relevant work experience in the related subject plus 3-5 years in a technical problem solving environment or technical role within infrastructure or building automation industry
Knowledge of programming PLC systems, network and web technology and a strong affinity with the HVAC technology
To interact with your customers, you have a good command of French and Dutch
Technical Sales Support Examples
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Technical Sales Support Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of technical sales support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for technical sales support
- Engage customer and transform customer requirements and expectations into a competitive solution with deliverables
- Lead virtual/functional team to grow within & beyond current business, lead to support customer in services solution offerings and drive end-to-end service solutions
- Drive competitive services solution, smart scoping & costing with optimal delivery model including pre-sales and Post-sales phases
- Manage the service sales funnel towards dedicated customers
- Prepare quotes as needed from sales staff and customer service – monitor win/loss
- Follow-up on sales opportunities as needed
- Update Lims quote status
- Generate specialized reports comparative tables, DMR’s
- Summarize inside sales opportunities monthly
- Monitor on time reporting status on designated sales generated projects
Qualifications for technical sales support
- Very good command in English both spoken and written
- Self-dependent team player
- Frequent travel in China is expected
- Experience with design tools (Pro E, COMSAL, 3D modeling)
- Major in mechanical and automation
- Results & clients oriented
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Technical Sales Support Job Description
Job Description Example
Our company is growing rapidly and is looking for a technical sales support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for technical sales support
- Control and manage field generated data
- Provide field sampling support as needed
- Monitor and maintain field equipment
- Coordinated schedules with technical field team
- Setup schedules for specialized field projects (dredge work SRP project)
- Making service quotation (such as Repair, Maintenance Contract, Field Service, Upgrading…) for specific product (Decanter, Plate Heat Exchanger, Separators)
- Making all sales quotation for contractors and final customer in collaboration with Regional Sales Manager
- Making cold calls or calls on leads
- Making selective Customer visits
- Following quotations, negotiation and order deal closing
Qualifications for technical sales support
- Superb communication and people skills
- Bachelor’s Degree and 15 years of previous experience in specification review, creating take offs and generating bids/estimates/quotations
- Extensive knowledge of corporate business support applications
- Is willing to change own ideas or opinions based on new information or contrary evidence and to adapt working practices to respond effectively to new regulatory requirements, processes and technical developments
- Bachelor's degree in a related area and 2 years of related experience, or equivalent work experience
- Knowledge of the electric and gas industry, construction,and/or distributed generation is highly desirable
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Technical Sales Support Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of technical sales support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for technical sales support
- Conducts in depth technical discussions with customer
- Investigate current customer network
- Work with sales team on list of potential activities and solutions
- Work with Sales team to develop and build value argumentation
- Work with Sales team to develop technical presentation
- Act as Subject Matter Expert in specific technologies, products/service or solutions
- Advise in preparation for solution Life Cycle Management
- Support CSR or Solution Architects in specific technical issues
- Take the lead and focus in securing deals in footprint & strategic areas
- Act as a champion in understanding the market for selected deals
Qualifications for technical sales support
- Experience with internal company systems (notably STORMS, Sharepoint, and CSS) is highly desirable
- Knowledge of regulatory concepts and rate making is highly desirable
- Fluency in Ukrainian, Russian and English is a must
- Knowledge of welding, industrial gases and safety equipment application is desired
- Minimum of 5+ years experience in IT technical sales role
- Excellent technical/product knowledge in product category and IT generally
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Technical Sales Support Job Description
Job Description Example
Our company is searching for experienced candidates for the position of technical sales support. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for technical sales support
- Be the “go-to-person” for the Transport portfolio’s technical sales support
- Help your Sales counterparts to build, execute and maintain the respective Sales funnel
- Deliver customer value, provide insight on how new trends will affect customer business
- Provide reactive and pro-active technical informative support, remotely and in-person in full coordination with the Sales Organization
- Prepare technical quotations of the AC Power portfolio for customized features as deemed necessary, acting in cooperation with the COE Application Engineering Team and R&D
- Act in coordination with the Supply Chain and Production Teams for specific Customer requests which impact the production planning
- Prepare non-standard technical documentation necessary for selected opportunities, including but not limited to electrical schematic drawings, functional drawings, technical descriptions, layout and feasibility studies
- Cooperate with the Bid Management Team supporting them with technical conformity analysis to specifications where non-standard or complex requirements are present
- On-site auditing (on request) for technical feasibility evaluation for complex applications
- Function as in house technical information and solutions resource for customers who use products and applications supported by the EPP business unit
Qualifications for technical sales support
- Graduate with degree (or equivalent) in electrical/electronic engineering or a related discipline
- Relevant experience in electrical power systems
- Proficient in presenting technical solutions
- Experience in dealing with customers at all levels within a business
- To be pro-active and work autonomously
- Fluency in any additional European languages considered a plus
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Technical Sales Support Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of technical sales support. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for technical sales support
- Effectively communicate with the departments that will provide the solution for the client
- Other duties as required to improve the revenue and profitability of the business unit
- Lead or participate on projects according to business needs
- To provide technical support to customers and colleagues
- To communicate solutions to customers and colleagues in an accurate and timely manner
- To assist colleagues by recommending equivalents/replacements with regards to orders and information on the system
- To escalate cases to Team Leader CCC as and when applicable
- To respond timely by assisting colleagues with any quotation request that is received
- To make recommendations regarding possible equivalents/ replacements when necessary
- Assists with technical sales support for field sales personnel on a project-by-project basis for concrete pumps and batching equipment in the USA
Qualifications for technical sales support
- Experience in a network operations / control center role in a utility company
- Full software project delivery lifecycle experience
- Highly motivated, flexible individual
- Spotting potential business opportunities on-site, and advising customers on alternative Combisafe products that could resolve any issues they have with existing equipment
- Providing equipment installation support for customers – sometimes this may involve working at heights
- Maintain the training centre look after all displays and keep clean