Tech Analyst Job Description

Tech Analyst Job Description

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Tech analyst provides deskside support to Spain and Portugal for the relevant client hardware and software implemented on Microsoft Windows environment, including desktops / laptops / printers / scanners / AV systems / Mobile Devices.

Tech Analyst Duties & Responsibilities

To write an effective tech analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included tech analyst job description templates that you can modify and use.

Sample responsibilities for this position include:

Evaluating recovery risks
Supporting application infrastructure [servers, network (wired & wireless), peripheral devices (HSMs), manufacturing equipment (printers, embossers, inserters) and configuration management]
Escalate effectively when necessary
Provides technical expertise/training to the end-users as needed and resolving equipment or operator problems
Provides phone support for internal users maintain the work ticket queue
Manages the overall external client implementation process
Receive and validate invoices
Submit invoices for approval and payments
Maintain Archives
Contracts review and upload into SPARC

Tech Analyst Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Tech Analyst

List any licenses or certifications required by the position: MCSE, MCP, CNE, ITIL, CCNA, MCSA, V3, PC, TIA, STI

Education for Tech Analyst

Typically a job would require a certain level of education.

Employers hiring for the tech analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Technical, Computer Science, Education, Technology, Information Technology, Business, Engineering, Management, Communication, Science

Skills for Tech Analyst

Desired skills for tech analyst include:

Policies
CDK case resolution process
Escalation methodology
Active X controls
Microsoft O/S and PC hardware
Microsoft Printing
Mobile devices
Unix / Linux / SQL
Windows operating system environment
Design Patterns

Desired experience for tech analyst includes:

Proficient knowledge of ITIL concepts and methodology
Demonstrated ability to perform analysis and clearly articulate recommendations to senior technical staff and leaders for effective decision-making
Expert knowledge and experience with networking technologies including routing (EIGRP, BGP), switching (VLAN, VTP, LAG), wireless, voice (SIP)
Business Objects (Intermediate)
Thorough understanding of storage related technologies from a server perspective
Extensive knowledge of using Microsoft Office products (i.e., MS Word, MS Excel)

Tech Analyst Examples

1

Tech Analyst Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of tech analyst. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for tech analyst
  • Champion continuous improvement, including devising new strategies and new opportunities
  • Work with industry representatives, as appropriate, to acquire and coordinate outside funding and support
  • Supervise student staffing for labs
  • Build and maintain relationships with internal IT partners provide high level of technical consultancy to internal customer/business units
  • Manage efficiency initiatives
  • Manage the engagement in consumables for business units
  • Ensures application and service processes and outputs are error free and complete
  • Identifies faults and issues and recommends appropriate paths to resolution
  • Contributes to process development and best practice
  • Participates in eServices content creation (self-service) and maintenance such as Chat, Knowledgebase content, Support forums
Qualifications for tech analyst
  • Full UK license required
  • Excellent written and verbal communication skills and demonstrated ability to interact with Business Technology Stakeholders in the organisation
  • Working knowledge of Oracle HRMS System
  • 2+ years related systems and business experience
  • Administrative Knowledge of Microsoft Windows Servers and Apache (OpenSSL)
  • Previous experience with Lawson or Workday
2

Tech Analyst Job Description

Job Description Example
Our company is searching for experienced candidates for the position of tech analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for tech analyst
  • Consult on business requirements and understand the impact to current designs and system configuration
  • Utilize solid problem solving skill to work with internal and external partners to resolve systemic conflicts, and be the “go to person” to troubleshoot and resolve Callidus issues
  • Identify best practice procedures and implement when necessary
  • Conduct testing and prepare documentation of results to ensure the Calllidus configuration successfully passes all test scenarios
  • Will use SQL, Excel and Access expertise in writing and working with data elements and file structures
  • Analyzes and provides hands-on support for moderate to complex inquiries
  • Mentors, trains and supports entry-level technical analysts
  • How can I help you get started?
  • Let’s open your laptop/device, and see what’s going on
  • What are your preferences?
Qualifications for tech analyst
  • Use verbal and written communication skills to ensure that management is well informed of ongoing incidents
  • Bachelor's degree in IT, Business, or a related discipline
  • Minimum requirement for Information Technology Infrastructure Library Foundation Certificate (ITIL) Intermediate or higher certification is a plus
  • Experience in using interpersonal skills to communicate effectively with technical staff non-technical users
  • Candidates must possess a Vocational Diploma/Bachelor’s/College Degree in any field or at least completed
  • Work and create incidents in Device Manager
3

Tech Analyst Job Description

Job Description Example
Our innovative and growing company is looking for a tech analyst. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for tech analyst
  • Will be part of Oracle ERP in-house team
  • Strong functional / process knowledge in Oracle finance modules (AR, AP, GL, FA, PA, iExp and Iprocurement)
  • System solution design experience on business requirements & good documentation skills
  • Must have knowledge in R12 features like MOAC
  • Should know debug codes and knowledge in Oracle PLSQL, workflow, SQL
  • Flexible to travel on short notice and willing to work in shifts to cover EMEA and US time zone
  • Minimum 1 to Max 2 night shifts per year – Work from Home option available)
  • Preferences will be given to candidates with these additional skills ( MOAC, IPM, Revenue Management and AGIS)
  • Test and document all types of computer system interfaces
  • Based on UML design documents and other documents, program new features
Qualifications for tech analyst
  • Advanced working knowledge of Windows XP/7 operating systems
  • 3+ years technology experience working in an people system
  • Implementation experience with compensation systems, preferably commissions
  • Experience creating both outbound and inbound integrations between people systems and internal applications, external systems
  • Experience in unit testing, regression testing, and ongoing quality assurance of compensation systems
  • Possess Information Technology Infrastructure Library (ITIL) Foundation v3 Certificate (optional)
4

Tech Analyst Job Description

Job Description Example
Our innovative and growing company is looking for a tech analyst. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for tech analyst
  • Travel / attend recruiting events and conferences with the team
  • Develop relationships with key career services personnel at undergrad and graduate programs to identify effective campus strategies, high potential candidates and opportunities for Barclays to be in the classroom
  • Work with the Head of Technology Campus Recruiting to develop and maintain strong relationships with business leaders and HR colleagues, creating an overall recruiting strategy to meet talent requirements and hiring needs
  • The Technical Application Analyst II will support the Enterprise Payroll EPS product
  • Create Knowledgebase entries and Job Aids
  • Be SME in Codes SQR and SQL for analysis purposes to resolve problems
  • Sets up behind the scene code to run SQR's from Enterprise using other Enterprise eBuilder functions (panels and records)
  • Uses Dimensions to document changes and move code to prod
  • Modifies existing specs and user documentation
  • Creates, modifies and provides input for internal processes and procedures
Qualifications for tech analyst
  • Bachelors degree in MIS, Computer Science, Finance or equivalent experience
  • Prior experience with Callidus Software highly desired
  • Experience in DevOps a massive plus
  • Must have three years IT experience
  • Windows 10 (knowledge of Windows 7)
  • Office 365 Tools (Core Suite, Skype for Business, One Drive, Teams)
5

Tech Analyst Job Description

Job Description Example
Our company is growing rapidly and is hiring for a tech analyst. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for tech analyst
  • Consult with peers, line of business managers and other external parties regarding due diligence findings
  • Perform non-documentary Customer Identification Program on domestic customers in accordance with regulations and bank policy
  • Operate independently with minimal supervision, and effectively manage work requests to meet performance expectations
  • Solve complex problems through analysis of data to determine systemic problems
  • Partner with Wholesale lines of business to conduct customer data profiling pre and post integrations to improve accuracy of customer data
  • Prepare and deliver thoughtful and impactful presentations to business partners that will drive future strategies keeping in mind industry and consumer trends as comparison points
  • Refresh and IMAC delivery work
  • Peripheral delivery
  • Build/configuration
  • On-Site driving required
Qualifications for tech analyst
  • Knowledge or experience with JIRA is preferred
  • Knowledge or alerting tools like Splunk
  • Candidates must have excellent English communication
  • Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field
  • Applicants must be willing to work in Mall of Asia Complex,Pasay City
  • Candidates must be willing to start in ASAP

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