Supervisor, Quality Assurance Job Description

Supervisor, Quality Assurance Job Description

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Supervisor, quality assurance provides ongoing Quality oversight to ensure products are manufactured, tested, stored, and distributed according to current Good Manufacturing Practices (cGMP), Good Documentation Practices (GDP) and other applicable regulations.

Supervisor, Quality Assurance Duties & Responsibilities

To write an effective supervisor, quality assurance job description, begin by listing detailed duties, responsibilities and expectations. We have included supervisor, quality assurance job description templates that you can modify and use.

Sample responsibilities for this position include:

Interact regularly with federal and state agencies (FDA and DEA primarily) and serve as the contact for suppliers, customers and local authorities on the subject of quality
Resolve escalated issues, including executive escalation service, utilizing various resources
Recommend process and procedure efficiency improvements to management for consideration
Serves as a point of contact and subject matter expert for teammates in matters involving the quality management system
Create and manage a metrics driven quality management system
Oversee facility CAPA system management and assist with the continual improvement of quality system and processes
Ensuring completion of internal audits with focal point in developing quality plans and procedures to ensure all Standard Operating Procedures (SOPs) are implemented, understood and followed check whether system is in conformance with the documented procedures
Providing assistance for the Manager of Regulatory and Quality Affairs on special projects as required
Supervise up to 10 teammates/quality auditors and have direct responsibility in training, planning and assigning daily work, conducting performance appraisals, addressing performance issues, and resolving problems
Participate in customer-facing vendor qualification process

Supervisor, Quality Assurance Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Supervisor, Quality Assurance

List any licenses or certifications required by the position: HACCP, ISO, SQF, ASQ, 9001, PCQI, GMO, CIS, VT, QCMS/QRMP

Education for Supervisor, Quality Assurance

Typically a job would require a certain level of education.

Employers hiring for the supervisor, quality assurance job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Science, Education, Chemistry, Engineering, Technical, Biology, Microbiology, Manufacturing, Business, Associates

Skills for Supervisor, Quality Assurance

Desired skills for supervisor, quality assurance include:

CGMPs
FDA
Water treatment systems
Application of Good Manufacturing Practices
FDA Regulations
Manufacturing process
Application of Good Laboratory Practices
Change control
Good Manufacturing Practices
US and global cGMP requirements

Desired experience for supervisor, quality assurance includes:

Monitor team hours and efforts and adjust schedules and plans to minimize the accrual of compensatory time, mentor and evaluate performance of Senior QA team members assigned to titles on his franchise
Enhance reward and recognition programs
Responsible for food safety and quality with authority to initiate action
Shall drive Simple Root Cause (SRC) to identify and understand product quality defects and failures in the product process for continuous improvement of product quality
If they identify a deficiency in Food Safety and/or Quality, they are responsible for taking corrective action and reporting the issue to their direct supervisor
Manage raw material program to ensure receipt of quality supplies

Supervisor, Quality Assurance Examples

1

Supervisor, Quality Assurance Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of supervisor, quality assurance. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for supervisor, quality assurance
  • Schedules Quality Technicians and other support for all business units as needed
  • Assures Quality conformance to specifications and expectations for all products and processes
  • Supervises all testing procedures, hold resolution, equipment calibration, , and coordinates with other departments to ensure all work is done in a timely, accurate, efficient and effective manner
  • Dispositions held goods (raw, finished and in process) including communication and execution of sampling plans
  • Executes Global Food Safety Initiative (GFSI) programs at the front line/shop floor level
  • Works with sensory teams to assure that program is operating in accordance with expectations
  • Develops/trains quality team members and hourly personnel in quality awareness, food safety and other related areas
  • Monitors GFSI program effectiveness and conformance
  • Collects Quality scoring (QI) data and constructs regular reporting per program
  • Works with customers on quality initiatives for products, programs and processes as directed
Qualifications for supervisor, quality assurance
  • Works with R & D team on new product and product improvement initiatives
  • Reviews raw material quality information for conformance to standards
  • Monitors pest control documentation and assist with program maintenance
  • High level skills in the use of productivity tools including Microsoft Excel
  • Post secondary education in an appropriate field at the Bachelor's level is strongly preferred
  • Responsible for compliance to Food Safety
2

Supervisor, Quality Assurance Job Description

Job Description Example
Our company is looking for a supervisor, quality assurance. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for supervisor, quality assurance
  • Perform process audits to validate execution of standard work practices
  • Monitors the weight control program of all processing lines in the facility, other loss-control programs
  • Review and ensure that all Laboratory tests (Chemistry and Microbiology Laboratories) are properly performed and accurately reported in a timely manner
  • Troubleshoot testing challenges (continuous improvement
  • Provides leadership and guidance to employees in the Quality Assurance Department
  • Assist aircraft maintenance with investigations and studies
  • Reviews QA database and inspection summary inputs for accuracy and content
  • Prepares monthly inspection schedule and balances daily workload to ensure all inspections are recorded and completed on time
  • Assists in trending analysis on Cat II major discrepancies and other high-carded items missed during the month
  • Establish procedures for inspectors to document completed inspections
Qualifications for supervisor, quality assurance
  • Retail banking knowledge, banking products expertise
  • High integrity, openness and professionalism
  • Bachelor’s Degree (any field, Management or Engineering preferred)
  • Microsoft Applications Required
  • Oracle and TrackWise experience a plus
  • Related experience in healthcare setting
3

Supervisor, Quality Assurance Job Description

Job Description Example
Our company is hiring for a supervisor, quality assurance. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for supervisor, quality assurance
  • Plan and organize the daily work flow for the department and associates
  • Monitor inventory, order and receive raw materials and supplies
  • Ability to troubleshoot and correct problems at the water treatment system
  • Assist in the review, investigation, and documentation of customer complaints and trend reports
  • Monitor schedules and tracks the work schedules and personal time off (PTO) for hourly and salaried associates
  • Ensure that associates are performing their job functions correctly
  • Facilitate, document and maintain safety records
  • Monitors and adjusts payroll hours and overtime as necessary
  • Assist in writing, reviewing, and updating Standard Operating Procedures (SOP's)
  • Maintain an orderly and clean work area in compliance with company quality and food safety requirements
Qualifications for supervisor, quality assurance
  • Experience in the Quality function within the food industry
  • Knowledge of SQF, GMP, HACCP, sanitation, and hygienic design
  • Willingness to work in a food production operation with constant temperatures at 40 degrees
  • Must have experience designing and implementing quality systems
  • Periodic domestic travel, with some international travel required (~10%)
  • Previously experience in the review of validation (process, IOPQ) protocols and reports preferred
4

Supervisor, Quality Assurance Job Description

Job Description Example
Our company is growing rapidly and is looking for a supervisor, quality assurance. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for supervisor, quality assurance
  • Follow all federal, state and local laws, rules and regulations for quality and safety
  • Manage and process complaints (CAPA)
  • Draft and review SOP’s and other elements of the quality system
  • Prepare, manage and follow up on audits
  • Develop and standardize methodologies for Test Plans, Release Criteria, Automation and Testing
  • Engage with product engineering prior to development starting to assess testing needs
  • Break down and assign testing tasks
  • Communicate assessments of feature and product readiness
  • Mentor quality assurance engineers
  • Direct the day-to-day activities in the lab, including managing workload to keep up with the workflow on the production floor including personnel issues, testing requirements, work allocation, and ISO 9001 Standard and training activities
Qualifications for supervisor, quality assurance
  • Experience working within GMP standards is preferred
  • 3+ years of experience in a quality department, ideally working on an international scale
  • CAPA and/or root cause analysis experience is ideal
  • Product release and patient safety experience preferred
  • Experience in retail and/or hospital pharmaceutical market preferred
  • Knowledge of principles, theories and laws, policies and procedures relating to pharmacy operations preferred
5

Supervisor, Quality Assurance Job Description

Job Description Example
Our growing company is searching for experienced candidates for the position of supervisor, quality assurance. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for supervisor, quality assurance
  • Organize quality assurance trend data in a useful, easy to understand way on a monthly basis
  • Identify and analyze quality assurance trends at a departmental and individual level
  • Thoroughly examine and process all immediate concerns communicated by quality assurance team members and triage to other members of the Family Support Services Leadership Team as necessary
  • Investigate and follow up on potential placement quality assurance concerns from both internal and external sources
  • Supervise and manage the daily and weekly workflow of Quality Assurance Analysts
  • Establish monthly quality pull schedule for Quality Assurance Analysts that is based on a comprehensive assessment of business needs
  • Assist with the interviewing and hiring process for the quality assurance team or other similar positions
  • Create and maintain training protocol for new and advancing quality assurance team members
  • Assist the Training Supervisor in performing an extensive analysis of quality assurance trends based on the completion of new hire training
  • Approve timesheets and time off requests for Quality Assurance team members
Qualifications for supervisor, quality assurance
  • Minimum 5 years of experience in a Quality Assurance role or a GLP environment including 1 year supervisory experience
  • Considerable knowledge and qualification in company's standard processes and best practices quality approaches (e.g., CMMI, ISO, Six Sigma, total quality measurement)
  • Strong sanitation experience
  • QC experience is a plus!
  • Strong working knowledge of 21 CFR 211 general knowledge of ISO 13485 quality system standards
  • Respond to customers’ concerns

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