Subject Matter Expert Job Description

Subject Matter Expert Job Description

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Subject matter expert provides system administration and lead technical support for the UNIX systems (AIX and Linux) for Novartis for the Hyderabad facility.

Subject Matter Expert Duties & Responsibilities

To write an effective subject matter expert job description, begin by listing detailed duties, responsibilities and expectations. We have included subject matter expert job description templates that you can modify and use.

Sample responsibilities for this position include:

Engineering PKI solutions
Maintaining and troubleshooting PKI
Configuring and administering Active Directory and group policy
Installing, testing, documenting and maintaining COTS products
Contacting internal and external partners from different parts of Clients geographical presence
CPG Industry experience preferred
Understanding control points for any potential duplicates, on-time payments, challenges on Invoice process, Vendor Management
Ensure Customers are billed timely and accurately on the basis of sales/usage records
Manage Cash allocation and allocation as per details received from Customers or from retained organization
Other receivables activities such as invoices, credit notes, recharges, direct debit preparation, deduction management, Trade promotion, brokerage commission

Subject Matter Expert Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Subject Matter Expert

List any licenses or certifications required by the position: PKI, IP, PMP, IAM, IAT, MRPT, DAWIA, ITIL, HANA, S/4

Education for Subject Matter Expert

Typically a job would require a certain level of education.

Employers hiring for the subject matter expert job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Computer Science, Business, Engineering, Education, Management, Information Systems, Sciences, Technical, Psychology, Business/Administration

Skills for Subject Matter Expert

Desired skills for subject matter expert include:

Designing
UNIX
Troubleshooting and storage implementation
V7.0
Configuration and upgradation administration on Windows and UNIX environments
Linux Server Support
SAN S/W and storage administration and integration with operating systems
V7.5 Installation
Fundamental concepts and technologies associated with AIX Operating Systems
Methodologies

Desired experience for subject matter expert includes:

Developing software and network configurations
Developing installation scripts and documentation
Providing in-depth troubleshooting of PKI or authentication related-issues
Experience with Active Directory configuration, account administration and group policy management
Experience supporting FIPS201 PIV (Personal Identity Verification) smart card or DoD CAC (Common Access Card) deployments
To be aware of MEC activities

Subject Matter Expert Examples

1

Subject Matter Expert Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of subject matter expert. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for subject matter expert
  • Understand the nuances of MEC planning, MEC controls, Journal Entries, Trade Finance (expenses, funding and budgeting), Bank Reconciliations, Balance sheet and P&L review, Balance sheet & P & L account reconciliations
  • Presents solutions as advantages and benefits for customers
  • Works with the Consulting and sales organizations to develop and implement detailed customer installation and deployment plans
  • Generates new opportunities by developing leads, applying direct sales methods, employing cross selling tactics, using adjacent selling techniques Applies and leverages in-depth domain knowledge with value selling and target account selling strategies
  • Participate in and contribute to any relevant activities in coordination with ODS Senior Staff, including attendance at regular senior-staff meetings and participation in the periodic formal reviews of grant proposals for potential ODS co-funding identifying self as a contractor
  • Act as subject-matter expert on dietary supplements by reading the relevant, current scientific literature media, and industry reports
  • Be involved in the preparation, review, and updating of ODS Dietary Supplement Fact Sheets (both professional and consumer versions)
  • Engineering PKI solutions for PKI
  • Assist consultants with the resolution of high severity problems, as required, and ensure that correct procedures are followed by consultants as outlined in the client documentation
  • Ensure that regular communication is facilitated with relevant parties regarding the progress of high severity issues
Qualifications for subject matter expert
  • At least 4 years experience in Technical Expertise - AIX System Administrators
  • Solid technical background of cloud/XaaS software architectures including applications built on cloud technologies such as OpenStack, AWS, Hadoop
  • Bachelor’s degree or equivalent in Electronic, Electrical, Telecommunication engineering or a relevant field
  • Currently undertaking Postgraduate study
  • With working experience in technical industry is highly preferred
  • Ability to learn independently with inspire discussion within team
2

Subject Matter Expert Job Description

Job Description Example
Our company is looking to fill the role of subject matter expert. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for subject matter expert
  • Responsible for SLA attainment and ensuring compliance with contractual obligations, in conjunction with the Operations Manager Service Coordinator and Team Leader
  • Work with the relevant parties to produce action plans to remediate any potential SLA failures
  • Support the winning of new business and aggressively defend our existing client base through contributing to the development of innovative approaches to improve the quality of service that the Help Desk delivers
  • Introduce New Incremental Business, as required, including the analysis, design, creation and implementation of ITD processes, ensuring that all relevant parties are engaged from the help desk to provide the necessary approval
  • Maintain and update client documentation, ensuring that it adheres to existing ITD business analyst standards, including the layout/structure (template), QMX and ISO standards
  • Ensure that changes in support processes are relayed to the team efficiently and in a timely manner and that the correct approvals have been received prior to implementation
  • Regularly analyse processes and practices used at the Help Desk level, with a view to improving the overall effectiveness of service delivery and service level attainment
  • Ensure timely resolution of escalations and customer complaints regarding Help Desk services
  • Answer process based questions for the team
  • Work with the Team Leader to facilitate client specific training upon the commencement of new employees within the OSC and actively seek training opportunities for existing CSC consultants, to ensure that they obtain the required knowledge to support the CSC client base
Qualifications for subject matter expert
  • Experience with Oracle, IBM, HP, NetCraker OSS platforms is prefered
  • At least 4 years experience in Human Resource
  • At least 4 years experience in Strong Excel knowledge
  • Doctoral degree in nutrition, biochemistry, pharmacognosy, or a related science-based discipline of relevance to dietary research, characterization, efficacy, and safety
  • Minimum of eleven (11) years of experience in writing about dietary supplements and nutrition for a variety of audiences, including scientists, healthcare professionals, and consumers
  • Extensive knowledge of nutrition and dietary-supplement efficacy, safety, and research
3

Subject Matter Expert Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of subject matter expert. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for subject matter expert
  • Escalate issues with the potential to impact the OSC, to the Operations Manager and any other relevant parties
  • Work with the Operations Manager and Team Leader to ensure that the OSC interlock accurately reflects call volumes and staffing requirements for the OSC client base and that new incremental business is interlocked appropriately
  • Actively seek out opportunities for personal and professional development
  • Adherence to mandatory business compliance activities including CLAIM, personal asset management, QA, workplace security and Business Conduct Guidelines
  • Provide value to our clients through enhancing the skills of the OSC consultants and enabling them to work as a team
  • Additional duties and/or responsibilities as assigned by the Operations Manager and Service Coordinator
  • Accurate processing of maintenance requests for Credit Cards, Problem Resolution & Workflow Management
  • Provide resolution and investigate Service Partner escalations
  • Act as an expert point of reference for fulfillment procedures
  • Develops and implements detailed customer installation plans
Qualifications for subject matter expert
  • Membership in appropriate professional societies
  • Ability to speak articulately on dietary-supplement issues to both professional and consumer audiences, identifying self as a contractor
  • Ability to use, or quickly come to speed using computer software necessary for the performance of specific tasks
  • Experience working with Federal health agencies
  • 2 years experience providing technical assistance
  • Ability to work efficiently with team members in a fast-paced environment and also work independently when needed
4

Subject Matter Expert Job Description

Job Description Example
Our company is searching for experienced candidates for the position of subject matter expert. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for subject matter expert
  • Provides detailed analysis, evaluation and recommendations for improvements, optimization, and/or maintenance efforts for client-specific or mission critical challenges/issues
  • Consults with client to define need/problem, supervises studies, and leads surveys to collect/analyze data to provide advice and recommend solutions
  • Scenario development– the NATO story that describes the historical, political, military, economic, cultural, humanitarian and legal events, geography, environmental and circumstances that have led to the current situation
  • Training development – work with instructional design team to develop learning objectives
  • Will serve as the Senior Educational Management Advisor for the Republic of Georgia National Defense Academy
  • Serve as Team Leader of a 13-person US military/academic advisory team
  • Serve as the GDIT In-Country Project Manager responsible for overall project execution
  • Principal advisor to the Georgian Military Academy senior leadership on the formation and development of academic and military programs and curriculum for a four-year military academy
  • Advise in the development and implementation of Academy goals, course requirements, and graduation and academic policies
  • Facilitate development of the academy into a viable and accredited academic military institution
Qualifications for subject matter expert
  • General computer skills (e.g., Microsoft Office), with database experience preferred
  • Hands on experience of Cloud architectures to discuss application design and delivery principles in the Cloud scaling, load balancing, persistence, performance
  • Bachelor’s Degree plus 9 years’ experience related to Information Technology with 3 years hands-on PKI implementation experience
  • BE/BTech in IT or CS /MCA with 4-6 years experience with preferred hands on experience in Telecom OSS and BSS area like prepaid charging & associated solutions like Multi-mediation, billing applications, middleware, provisioning, inventory management, Service Switching & Service Control functions, NMS, IP and VAS area
  • BA/BS degree, prefer CIS, MIS or CS
  • Health Care (Payor) experience preferred
5

Subject Matter Expert Job Description

Job Description Example
Our innovative and growing company is hiring for a subject matter expert. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for subject matter expert
  • Advise and assist in updating the existing Officer Basic and Captain's Career Courses
  • Assist in the development of a codified set of leadership principles for the faculty and institution curriculum
  • Advise and make recommendations on the improvement of the Academy's facilities and infrastructure
  • Advise in the development of a ""Road Map" for accreditation of the institution as a whole and of the individual programs for application toward civilian certification
  • Develops requirements from project inception to its conclusion for a particular subject matter area
  • Analyzes actual and predictable operational activities of a military, governmental, or business system to obtain a quantitative, rational basis for decision making or resource allocation
  • Utilizes modeling and measuring techniques, mathematics, statistical methods, engineering methods, and other necessary techniques
  • Provides integral support in the requirements determination, conceptualization, design, development, testing, verification, and documentation of modeling and simulation based decision support system applications
  • Work with government clients to provide technical direction on projects related to enhancing mobility for travelers with disabilities
  • Provide input into technical reports, studies, and white papers
Qualifications for subject matter expert
  • Project management experience and PMP certification preferred
  • Owns all client and internal requirements towards successful implementation of MMIS system configurations, customizations, and changes around these requirements
  • Acts as a product owner in agile environments
  • Acts as primary client contact for design, development, and implementation activities
  • Oversees design and development of operational policies and procedures aligned with client requirements
  • Understands and implements strategic policies when selecting methods for obtaining results

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