Service Line Job Description

Service Line Job Description

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Service line provides information to IT and Business leadership regarding best practices, industry trends and business opportunities, as well as, feedback on the overall performance of processes and tools.

Service Line Duties & Responsibilities

To write an effective service line job description, begin by listing detailed duties, responsibilities and expectations. We have included service line job description templates that you can modify and use.

Sample responsibilities for this position include:

Print SAP tags and position on correct pallet, and haul to temporary storage
Defines and develops project management infrastructure, manages a methodology driven quality plan, monitors and controls the quality of the deliverable, manages the project completion process through customer acceptance
Operate all associated ground support equipment
Service aircraft lavatory systems and aircraft water systems
After training, perform functions of an aircraft marshaller
After training, perform functions of an aircraft fuller
Operate safely and efficiently, equipment and vehicles, utilized by the Company
Airside escort duties for third party companies
Any other duties associated with or ancillary to the job classification
Ensure that all Line duties at the Manchester FBO are performed in a professional and safe manner and all operational requirements are met

Service Line Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Service Line

List any licenses or certifications required by the position: ITIL, BLS, ASE, ACLS, CNOR, CRCST, WAV, HVAC, LEAN, CPR

Education for Service Line

Typically a job would require a certain level of education.

Employers hiring for the service line job most commonly would prefer for their future employee to have a relevant degree such as High School and Bachelor's Degree in General Education, Business/Administration, Healthcare Administration, Education, Public Health, Math, Project Management, Business, Performance, Finance

Skills for Service Line

Desired skills for service line include:

Applications
Specific Industry as needed
Basic medical terminology
Market and technology trends
Practices
Emerging health care trends
Enterprise client budgeting and purchasing processes
How to progress opportunities from opportunity identification to closure
Storage
Typical recommender and decision maker roles involved

Desired experience for service line includes:

Work closely with then Line, Customer Service and Operations team to ensure a good working knowledge of each department
Functions as an effective and productive member of the leadership triad by actively contributing to overall strategic planning, vision and mission implementation for the Service Line
Manages biweekly/monthly/quarterly productivity metrics related to established targets benchmarked to (MGMA, Action OI, ) for clinics and departments within the SL
Works closely with OHR and their assigned Human Resources Manager to ensure appropriate staffing and management of employee relation issues within the Service Line
Coordinates monthly statistical reports, reviews and performs analyses to assist in monitoring service line performance
Assesses financial and operational reports (monthly budget reports, internal departmental reports, average length of stay reports, physician reports) and performs relevant analyses

Service Line Examples

1

Service Line Job Description

Job Description Example
Our growing company is looking to fill the role of service line. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for service line
  • Participates in development of short term and long term action plans including but not limited to goals and objectives, resource requirements, and completion schedules for assigned projects
  • Assists in the development and presentation of hospital annual budgets for the Service Line
  • Functions (SC, CSC)
  • Periodically analyzing Trends, key drivers and corrective actions, linking actions to TS Support strategies and integrating into appropriate GSD POR initiatives
  • Preparing and leading monthly/quarterly management reviews and @a-glances
  • Developing and leading EMEA Countries Service Level/Line Mgmt team, running regular forums so to develop community of expertise and motivating broad cross country team-play
  • Promoting “Best in Class” performance Culture through regular benchmarking and best-practice sharing
  • Developing SLM team expertise and effectiveness, documenting key procedures and required skills and working with SME’s / L&D to organize matching training seminars
  • Working with Operations Mgrs and L&D in creating new training frameworks, leveraging EMEA-wide expertise
  • Communicate Delivery Readiness status to cross-BU contacts fostering close business – delivery alignment
Qualifications for service line
  • Communication – ability to communicate verbally, in writing, or through other forms of visualization to effectively convey an idea, concept, or specific information
  • Facilitation – ability to increase the likelihood, strength, or effectiveness of the outcome of a diverse group
  • Presentation Skills – ability to present complex information in a way that effectively engages administrators and clinical leaders and provides a solid basis for understanding & decisions
  • Emotional Intelligence – ability to manage one’s own emotions and the emotions of others and apply them towards thinking and problem solving
  • Ability to work vertically and horizontally with people of various educational, professional, and organizational differences
  • Microsoft Word, Excel, and PowerPoint – High level of proficiency
2

Service Line Job Description

Job Description Example
Our company is searching for experienced candidates for the position of service line. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for service line
  • Escalation SPOC for GSD Mgmt and product BU’s with regards to Class issues related to Foundation Support
  • Efficiencies and costs
  • Deviations during the year
  • SPL cost allocation and WTY charge out
  • Establish inpatient quality goals jointly with Service Line medical director, campus CMOS and CNOs
  • Establish ambulatory quality goals jointly with Service Line medical director and physicians
  • Meet physician, patient and employee engagement targets in service line, coordinating with physician enterprise, Human Resources and system CNO
  • Complete Epic "go live" meeting patient safety and budget targets
  • Develop and meet operational and capital budgets for Service Line
  • Reduce duplication in services where appropriate
Qualifications for service line
  • 3-5 years experience as an Admin Assist or Coordinator, hospital setting preferred
  • One (1) year of experience as a Line Service Technician
  • Experience within Developmental/Mental health (preferred)
  • 5 years' experience in nursing with progressive experience in leadership roles
  • Current professional nursing license in Missouri and Kansas required
  • Personal computing skills and professional software skills
3

Service Line Job Description

Job Description Example
Our company is growing rapidly and is hiring for a service line. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for service line
  • The Director will play a vital external role in interacting with, influencing and developing both internal and external constituencies to promote the Neurosciences service line throughout the community and neighboring market areas
  • The Director will also develop and maintain a positive relationship and interaction with other service line leaders towards the enhancement of physician, patient, and employee satisfaction, and quality improvement initiatives
  • Stack cases of finished merchandise on pallets
  • Inspect finished product for quality defects
  • Assist with start up
  • Work in accordance with FDA and GMP procedures in afast pace, team orientated, manufacturing environment
  • Assist the institution's Service Line leader with projects and/or assignments on an as-needed basis, particularly as they relate to performance improvement for the service line
  • Collaborate effectively with Foundation leaders to ensure support is justified and efforts are in line with service line specific strategic initiatives
  • Develops/executes improvement projects for the service line, using solid data and analytics, that directly impact key metrics related to people (employee retention and engagement), service (customer satisfaction/patient experience), growth (new service/business development), margin (operating margins/financial targets) and quality (patient care indicators)
  • Drives consistent, system-wide service line approach across all facilities in conjunction with processes & standards set by the institution's Service Line leader
Qualifications for service line
  • Customer support experience, CSAT-centric “internal” / external
  • Analytical, focused on process and system, ITIL-guided
  • Ability to see the big picture, while mastering details
  • Self-driven, proactive, solution-oriented, initiating and innovative
  • Relationship building, cross organizations, cross cultural preferable
  • Negotiating, leading by influence, coaching and mentorship
4

Service Line Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of service line. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for service line
  • Monitor regularly and manage effectively all aspects of the service line - clinical & non-clinical - to ensure people, service, growth, margin, and quality targets are being achieved
  • Provides direction and holds accountable assigned management team (clinical, non-clinical) in the delivery of day-to-day clinical and business operations for the service line
  • Responsible for developing, managing, and updating the service line strategic plan (including capital and operating budgets, business plans and forecasts) as necessary to achieve strategic goals and objectives in consideration of all aspects of the business (clinical, research, and teaching)
  • Specific product and procedural knowledge related to current and future technologies and procedures related to Neurosciences
  • Develops and implements the creation of an Neurosciences Service Line
  • Capable of leading and developing a team to become one of the best Neurosciences Programs in the nation (as measured by outcome indicators)
Qualifications for service line
  • IT industry knowledge, TS Support portfolio, EG products literate
  • Part of a team that has established itself as a preferred partner for Hi-tech Services & Support throughout EMEA
  • Minimum of eight (8) years progressively responsible senior management experience in related field, required
  • Ability to establish meaningful relationships with Service Line stakeholders and ensure clear and consistent communication throughout the System
  • Focus on patient outcomes and ability to track and work with clinical team to set clear expectations for quality priorities
  • Understanding of service line trends specific to Neurosciences program development, as it relates to reimbursement, growth/niche markets, outreach opportunities, and physician and staff relations
5

Service Line Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of service line. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for service line
  • Develops an annual business plan specifying market, customer services, quality and outcomes measurements and financial performance targets for the organization
  • Oversees all financial operations to assure cost effectiveness and financial integrity, with a balanced emphasis on revenue enhancement, productivity, utilization management, and overall profitability
  • Perform a variety of customer oriented operations (i.e., make hotel / car reservations, secure catering requests, greet crew / passengers, provide transportation to customers / employees, etc)
  • Perform activities related to aircraft arrival / departure
  • Transport aircraft on ramp and position in hanger
  • Perform service on aircraft lavatory and potable water
Qualifications for service line
  • By working with the physician executive and medical leadership structure, can develop the Neurosciences medical staff to effectively deliver the highest level of orthopedic patient care and related services consistent with the organization's goals and objectives
  • Works closely with Community leadership, providers, and payors to establish relationships between and among groups
  • Stays abreast of the various state and local community political, economic, demographic and competitive climates, and promotes creative leadership and pursuing new fields for servicing unmet needs
  • Consistently articulates the vision of the Neurosciences organization, building and supporting the culture, and fostering an atmosphere of constructive growth and expansion
  • Gathers market intelligence and develops inroads/relationships with external groups of physicians within Milwaukee and throughout the region and neighboring states
  • Identifies differentiating factors regarding new neurosciences services programs versus other programs in the marketplace

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